FCC ID: EW780-5750-00 Cordless Phone - Base Unit

June 9, 2005 Nemko Canada Inc 303 River Road Ottawa, Ontario, Canada K1V 1H2 Attn: Director of Certification Declaration on security code EW780-5750-01 (Handset) Dear Sir/Madam, FCC ID: EW780-5750-00 (Base) VTech T2326 and VTech T2340 cordless telephones use 20-bit of security code, randomly pre-fixed in the factory. Best Regards, Joseph Poon Regulatory Compliance Manager Vtech Engineering Canada Ltd.

Congratulations on purchasing your new VTech product. Before using this telephone, please read the Important safety instructions on page 32 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product. For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. In Canada, please visit www.vtechcanada.com. i Table of contents Getting started . . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . . 1 Telephone base installation. . . . . . . . . . 2 Battery installation and charging . 3 Wall mounting. . . . . . . . . . . . . . . . . 4 Handset layout . . . . . . . . . . . . . . . . 5 Telephone base layout . 6 Telephone settings . . . . . . . . . . . . . 7 Date and time . . . . . . . . . . . . . . . . . 7 Ringer. . . . . . . . . . . . . . . . . . . . . 8 Ringer volume . . . . . . . . . . . . . . . . 8 Dial mode . . . . . . . . . . . . . . . . . . . 9 Home area code . . . . . . . . . . . . . . . 9 Language . . . . . . . . . . . . . . . . . . 10 Clear voice mail. . . . . . . . . . . . . . . 10 Telephone operation . . . . . . . . . . . 11 Make calls . . . . . . . . . . . . . . . . . 11 Answer calls . . . . . . . . . . . . . . . . 11 End calls . . . . . . . . . . . . . . . . . . 11 Volume . 11 Channel . . . . . . . . . . . . . . . . . . . 11 Call waiting . 12 Temporary tone dialing . 12 Redial . . . . . . . . . . . . . . . . . . . . 13 Find handset . . . . . . . . . . . . . . . . 13 Directory . . . . . . . . . . . . . . . . . . 14 Store a directory entry . . . . . . . . . . . 14 Character chart . 15 Edit a directory entry . 16 Delete a directory entry . . . . . . . . . . . 17 Move a directory entry into speed dial . 18 Dial a number from the directory . 18 Speed dial . . . . . . . . . . . . . . . . . 19 Store a speed dial entry . . . . . . . . . . 19 Edit a speed dial entry . . . . . . . . . . . 20 Delete a speed dial entry . . . . . . . . . . 21 www.vtechphones.com ii Warranty . . . . . . . . . . . . . . . . . . 43 FCC, ACTA and IC regulations . 45 The RBRC seal . . . . . . . . . . . . . . 46

. . . . . . . . . . 47 Index . . . . . . . . . . . . . . . . . . . . 48 Table of contents Dial a speed dial number . 21 Reassign speed dial locations . . . . . . . 22 About caller ID . . . . . . . . . . . . . . . 23 Call log . . . . . . . . . . . . . . . . . . . 24 Review the call log . 25 Make a call log entry ready to dial . . . . . 25 Dial a call log number. . . . . . . . . . . . 26 Save a call log entry to the directory . 27 Delete from the call log . 28 Call log display screen messages . . . . . 29 Appendix. . . . . . . . . . . . . . . . . . 30 Handset display screen messages . . . . . 30 Battery . . . . . . . . . . . . . . . . . . . 31 Important safety instructions . 32 Troubleshooting. . . . . . . . . . . . . . . 33 Operating range . . . . . . . . . . . . . . 42 Maintenance . . . . . . . . . . . . . . . . 42 About cordless telephones . 43 www.vtechphones.com iii Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in case your telephone needs warranty service. SELECT VOL-/CID V O L + /

TALK OFF FLASH PROG ABC DEF J K L TUV OPER PQRS TONE CHAN DEL ETE MNO W X YZ REDIAL PA USE 1. Handset 2. Telephone line cord 3. Telephone base power adapter 4. Battery compartment cover H A ND S E T IN D F To purchase replacement battery or power adapter, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. G e t t i n g s t a r t e d B a s i c o p e r a t i o n 5. Battery 6. Telephone base 7. Users manual www.vtechphones.com 1 Getting started Telephone base installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. Also, if you receive high speed internet through your telephone line (commonly referred to as DSL), you may need to install a DSL

Telephone wall jack Telephone base power adapter Electrical outlet

(not controlled by a wall switch) Telephone line cord

for DSL users www.vtechphones.com Telephone base Use only the power adapter supplied with this product. To order a replacement, visit our website at www.vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. The power unit is intended to be correctly oriented in a vertical

position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/

cabinet outlet. 2 Getting started Battery installation and charging Install the battery as shown below. The battery may have enough charge for short calls. For best performance, charge the battery for at least 16 hours before use. When the battery power is low, BATTERY LOW will be displayed on the handset screen. When fully charged, the handset battery provides approximately three and a half hours talk time and three and a half days of standby time. 1. Insert the plug of the battery as indicated. Make sure it is plugged securely and matches the color-coded label inside the battery compartment. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.

until it clicks into place. Charge the handset by placing it in the telephone base and CHARGING... will be displayed on the handset screen. G e t t i n g s t a r t e d B a s i c o p e r a t i o n If the handset will not be used for a long period of time, remove the battery to prevent possible leakage. To purchase a replacement battery, visit our website at www. vtechphones. com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada. com or call 1 (800) 267-7377. 2. 3. 4. 1 2 3 4 I P U E D S S H T I k c a P y r e t t a B 3 3 2 7 2

T B 3 3 2 7 1

T B

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I A N H C N I R E O D N R A U M B T O N O D

I G N N R A I S E R E T T A B E R U T C N U P SELECT VOL-/CID V O L + /

TALK OFF FLASH PROG ABC DEF J K L MNO PQRS TUV W X YZ TONE OPER CHAN DEL ETE REDIAL PA USE I A N H C N I E D A M www.vtechphones.com 3 I S E R E T T A B E R U T C N U P I A N H C N I E D A M I P U E D S S H T I 3 3 2 7 2

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I G N N R A d C

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Getting started Wall mounting Your telephone base is ready for desktop use. If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate. You can mount the telephone base on the wall by positioning it so the mounting

the telephone base down on the mounting studs until it locks into place. 4 www.vtechphones.com Getting started Handset layout

/VOL-/CID When the telephone is not in use, press to Press and hold to adjust the ringer volume when review the call log. in idle mode. During a call, press to decrease the listening volume. A double beep will sound at the lowest setting. Press to scroll down while in programming mode.

/FLASH Press to make or answer a call. During a call, press to receive an incoming call when you receive a call waiting alert. PROG Press to enter programming mode while the telephone is not in use. TONE*

Press to switch to tone dialing temporarily when using the pulse service (page 12). CHAN/DELETE Switch to a clearer channel while on a call. Press and hold to delete all records in the call log when in idle mode. When reviewing the call log or redial list, press to delete the desired record. SELECT VOL-/CID V O L + /

TALK OFF FLASH PROG ABC DEF J K L TUV OPER PQRS TONE CHAN DEL ETE MNO W X YZ REDIAL PA USE G e t t i n g s t a r t e d B a s i c o p e r a t i o n

/VOL+/

Press to display the directory when the telephone is not in use. Press and hold to adjust the ringer volume when the telephone is not in use. During a call, press to increase the listening volume. A double beep will sound when the highest setting is reached. Press to scroll up while in programming mode. SELECT Press to store a programming option or a directory entry. OFF During a call, press to hang up. Press and hold for two seconds when the telephone is not in use to erase the MISSED CALLS display. During programming, press to exit without making changes.

Press repeatedly to display other dialing options when reviewing the call log (page 25). REDIAL/PAUSE Press repeatedly to review the redial list . While dialing or entering numbers into the directory, press to insert a dialing pause. www.vtechphones.com 5 Getting started Telephone base layout H A ND S E T IN D F FIND HANDSET Press to page the handset. 6 www.vtechphones.com or until DATE/TIME is displayed. Press SELECT. Telephone settings Date and time If you subscribe to caller ID service, the date and time will be set automatically with the next incoming call. If you do not have caller ID service, you can set the date and time manually. 1. 2. 3. Press PROG when the handset is in idle mode. Press

or until the screen displays the correct hour and then press SELECT.

minute and then press SELECT. When AM or PM or SELECT.

month and then press SELECT.

day and then press SELECT.

or until the screen displays the correct or until the screen displays the correct or until the screen displays the correct to choose AM or PM and then press 4. 5. 6. 7. 8. In the event of a power failure, the time may need to be reset. T e l e p h o n e i s e B t a t i s n g c s o p e r a t i o n www.vtechphones.com 7 Telephone settings Ringer You can select from the different ringers or turn the ringer off. 1. 2. 3. Press PROG when the handset is in idle mode. Press Press SELECT the ringer. Press or each ring tone. Press SELECT to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of until the screen displays RINGER: and the current setting. 4. 5. or If the ringer is set to off, RINGER OFF and will be displayed. Even if the ringer is set to off, the handsets will still ring when you press FIND HANDSET. Ringer volume You can change the ringer volume to a comfortable level or turn the ringer off. When the handset is in idle mode, press and hold or OFF LOW HI. 1. 2.

to select ringer volume from OFF, LOW or HI. You will hear a Press sample of the selected volume level. Press SELECT until the screen displays or 3. 8 www.vtechphones.com Telephone settings Dial mode If you have touch tone service, the telephone is ready for use as soon as the battery is charged. If you have pulse (rotary) service, you will need to change the dial mode. 1. 2. 3. 4. 5. Press PROG when the handset is in idle mode. Press Press SELECT. Press Press SELECT until the screen displays DIAL MODE: and the current setting. to select TONE or PULSE. or or Home area code If you dial your local calls using only seven digits (no area code required), program your home area code, following the steps below. By programming your home area code, caller ID will display only the phone number without area code when you receive calls from callers in your local area. 1. 2. 3. Press PROG when the handset is in idle mode. Press Press SELECT. The stored area code is displayed with the first digit

Use the dial key pad to enter the desired home area code. Press SELECT until the screen displays HOME AREA CODE. 4. 5. or www.vtechphones.com 9 T e l e p h o n e i s e B t a t i s n g c s o p e r a t i o n The clear voice mail feature only removes the display NEW VOICE MAIL on the handset. It does not delete your voice mail message(s). Telephone settings Language 1. 2. 3. 4. or or Press PROG when the handset is in idle mode. until LANGUAGE is displayed. Press Press SELECT Press ESPANOL or FRANCAIS). Press SELECT until the screen displays the desired language (ENGLISH, 5. Clear voice mail If you subscribe to voicemail services provided by your telephone company, NEW VOICE MAIL will be displayed on the handset when you have new voicemail message. Please contact your local telephone company for more information about voicemail service. To remove this indicator:

1. 2. 3. Press PROG when the handset is in idle mode. Press Press SELECT. The screen displays CLR VOICEMAIL: and the current

Press Press SELECT until the screen displays NEW VOICE MAIL. to select Y (yes). 4. 5. or or 10 www.vtechphones.com Telephone operation Make calls Press

-OR-

Press to backspace and erase digits.

/FLASH and then use the dial pad keys to dial a number.

/FLASH to dial. The call timer will be activated during a call to show call duration. Answer calls Press any dial pad keys (except an incoming call.

/VOL-/CID,

/VOL+/

and OFF) to answer End calls Volume Press conversation. Press OFF or put the handset back to the telephone base to end a call.

/VOL-/CID or

/VOL+/

to adjust the listening volume during a Channel Press CHAN/DELETE to switch to a clearer channel while on a call. www.vtechphones.com 11 i l T e B e a p s h c o n o e p e o r p a t e i o r a n t i o n Telephone operation Call waiting If you subscribe to call waiting service and you are on a call when a new call comes in, you will hear a beep. The caller ID information will be displayed if you subscribe to combined caller ID with call waiting service from your local telephone company.

/FLASH on the handset to put the current call on hold and answer Press the incoming call. Press

/FLASH at anytime to alternate between calls. Temporary tone dialing If you have pulse (rotary) service, you can change from pulse to touch tone dialing during a call by pressing TONE*. This is useful if you need to send touch tone signals to access telephone banking or long distance services. Once you have initiated your call by dialing the phone number in pulse (rotary), press TONE*. Now, all subsequent key presses will be sent as touch tone signals. After you hang up, the phone will return to pulse (rotary) dialing for the next call. 12 www.vtechphones.com Telephone operation Redial

list. When the list is full, the oldest entry is deleted to make room for the new entry. Press REDIAL/PAUSE repeatedly to review the redial list. Press CHAN/DELETE to delete the displayed number. Press number dialed.

-OR-

Press REDIAL/PAUSE repeatedly until the desired entry displays, then press

/FLASH, then press REDIAL/PAUSE to dial the last telephone

/FLASH to dial the number. Find handset Press FIND HANDSET on the telephone base to locate the handset when the telephone is not in use and the handset is not placed in the telephone base. The handset will ring and **PAGING** will be displayed on its screen. Press FIND HANDSET again or put the handset back on the telephone base to stop the paging tone.

-OR-

H A ND H A ND S S E E T T IN D IN D F F Press OFF on the handset. i l T e B e a p s h c o n o e p e o r p a t e i o r a n t i o n www.vtechphones.com 13 Press Press Telephone operation Directory The directory can store up to 10 entries (including nine speed dial entries). Each entry may consist of a number up to 24 digits and a name up to 14 characters. Store a directory entry 1. 2. 3. Press PROG when in idle mode. The screen displays DIRECTORY. Press SELECT. The screen displays ENTER NAME. Use the dial pad keys to enter the name. See the Character chart on page 15.

SELECT or PROG. The screen displays ENTER NUMBER. Use the dial pad keys to enter the telephone number. Press SELECT or PROG. The screen displays DISTINCT RING? and the current setting. Press N (no) for a normal ringer. If you choose Y, a directory entry. Press SELECT or PROG Press Press REDIAL/PAUSE to insert a dialing pause (P will be displayed). to choose Y (yes) if you wish to customize this entry or choose will be displayed with the to backspace and erase. to advance. to backspace and erase. 4. 5. 6. 7. 8. or 14 www.vtechphones.com Telephone operation Character chart Use the dial pad keys and the chart below to enter a name (up to 14 characters). An error tone will sound if you try to enter more than 14 characters. Each press of a particular key causes the characters to be displayed in the following order:

Dial key 1 2 3 4 5 6 7 8 9 0

Characters by number of key presses 1 1 A D G J M P T W 0

2 B E H K N Q U X

, 3 C F I L O R V Y

, 4 2 3 4 5 6 S 8 Z

5 6 7 9

www.vtechphones.com 15 i l T e B e a p s h c o n o e p e o r p a t e i o r a n t i o n When you reach the end of the list in the directory, END OF LIST will be shown on the screen and there will be an error tone. If you press a dial pad key for alphabetical search while in the directory and there are no entries starting with the letters of that key, NO DATA will be displayed on the screen. or or Telephone operation Edit a directory entry 1. Press Press 2.

- OR -

necessary, scroll 3.

/VOL+/ when in idle mode. The screen displays DIRECTORY. or

to scroll through the entries stored in the directory alphabetically. SPEED EDIT DEL 8005959511 until EDIT to backspace and erase. to advance. When the screen displays the desired entry, press SELECT. Then press Press SELECT. The screen displays the name and number. The cursor appears at the beginning of the name. Use the dial pad keys to edit the name. Press Press Press SELECT to move on to the phone number. Use the dial pad keys to edit the number. Press Press REDIAL/PAUSE to insert a dialing pause (P will be displayed). Press SELECT. The screen displays DISTINCT RING? and the current setting. to choose Y (yes) if you wish to customize this entry, or choose Press N (no) for a normal ringer. If you choose Y, a will be displayed with the directory entry. Press SELECT to backspace and erase. 4. 5. 6. 7. 8. or 16 www.vtechphones.com Telephone operation Delete a directory entry 1. 2.

/VOL+/

or or when in idle mode. The screen displays DIRECTORY. to scroll through the entries stored in the directory Press Press alphabetically.

- OR -

necessary, scroll When the screen displays the desired entry, press until DEL (delete) SELECT. Then press

Press SELECT. The screen displays ERASE NO YES

Press Press SELECT

SPEED EDIT DEL 8005959511 until YES or 3. 4. 5. 6. i l T e B e a p s h c o n o e p e o r p a t e i o r a n t i o n www.vtechphones.com 17 Telephone operation Copy a directory entry into speed dial 1. 2.

/VOL+/

or or

when in idle mode. The screen displays DIRECTORY. to scroll through the entries stored in the directory alphabetically. Press Press

- OR -

necessary, scroll When the screen displays the desired entry, press until SPEED SELECT. Then press Press SELECT. The screen displays ENTER 1-9. Press a key (1-9) to copy this entry from the directory to the speed dial memory and assign the memory location. You will hear a

01 through 09) will be displayed with this entry. SPEED EDIT DEL 8005959511 or 3. 4. 5. Dial a number from the directory 1. 2. when in idle mode. The screen displays DIRECTORY. Press Press

- OR -

to scroll through the entries stored in the directory alphabetically.

/VOL+/

or or

3. When the screen displays the desired entry, press

/FLASH. 18 www.vtechphones.com Telephone operation Speed dial Your telephone can store up to nine telephone numbers with names (up to 14 characters and 24 digits in each location) in the speed dial memory locations you assign in the handset. Store a speed dial entry 1. or until the Press PROG when the handset is in idle mode and then press screen displays SPEED DIAL. Press SELECT. The screen displays ENTER 1-9. Press a key (1 through 9) to assign the speed dial location where this number will be stored. The screen displays ENTER NAME. Use the dial pad keys to enter the name (see the Character chart on page 15) and then press SELECT or PROG . The screen displays ENTER NUMBER. Use the dial pad keys to enter the telephone number, and then press SELECT or PROG. The screen displays DISTINCT RING? and the current setting. Press Press REDIAL/PAUSE to insert a dialing pause (P will be displayed). to backspace and erase. to advance. to backspace and erase. Press Press 2. 3. 4. 5. 6. 7. The entries stored in the speed dial memory will be numbered 01 through 09 and share the memory in the directory. Press OFF at any time to exit speed dial mode. If the location is not empty, the new entry will replace the old entry and the old entry will be moved to a directory location. i l T e B e a p s h c o n o e p e o r p a t e i o r a n t i o n www.vtechphones.com 19 Telephone operation 8. 9. or Press

(no) for a normal ringer. If you choose Y, a Press SELECT or PROG to choose Y (yes) if you wish to customize this entry, or choose N will be displayed with the entry Edit a speed dial entry 1. or Press and hold the speed dial location key (1-9) of the desired entry when the handset is in idle mode. When the screen displays the entry you want to edit, press SELECT. Then press until EDIT Press SELECT. The screen displays the name and number. The cursor appears at the beginning of the name. Use the dial pad keys to edit the name. Press SELECT to move on to the phone number. Use the dial pad keys to edit the number. Press SELECT. The screen displays DISTINCT RING? and the current setting. Press Press REDIAL/PAUSE to insert a dialing pause (P will be displayed). to backspace and erase. to advance. to backspace and erase. SPEED EDIT DEL 8005959511 Press Press 01 2. 3. 4. 5. 20 www.vtechphones.com Telephone operation 6. 7. or to choose Y (yes) if you wish to customize this entry, or choose will be displayed with the Press N (no) for a normal ringer. If you choose Y, a directory entry. Press SELECT Delete a speed dial entry 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is idle mode. When the screen displays the desired entry, press until DEL (delete) SELECT. Then press

Press SELECT. The screen displays ERASE NO YES

Press Press SELECT SPEED EDIT DEL 8005959511 until YES or 01 2. 3. 4. 5. Dial a speed dial number 1. Press and hold a speed dial location key (1-9) of the desired entry when the handset is in idle mode. Press

/FLASH to dial the displayed number. 2. www.vtechphones.com 21 i l T e B e a p s h c o n o e p e o r p a t e i o r a n t i o n Telephone operation Reassign speed dial locations 1. Press and hold the speed dial location key (1-9) of the desired entry when the handset is in idle mode. When the screen displays the desired entry, press SELECT. Press Press SELECT. The screen displays ENTER 1-9. Press a key (1-9) to reassign this entry into another memory location. You will

until SPEED SPEED EDIT DEL 8005959511 or 01 2. 3. 4. 22 www.vtechphones.com Telephone operation About caller ID The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when already on a call. These features require services provided by your local telephone company. Contact your telephone company if:

you have both caller ID and call waiting, but as separate services (you may need combined service), you have only caller ID service, or only call waiting service, or you do not subscribe to any caller ID or call waiting services but wish to try these services. You can use this telephone with regular caller ID service, and you can use its other features without subscribing to either caller ID or combined caller ID with call waiting service. There may be fees for these services, and these services may not be available in all areas. The caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. www.vtechphones.com 23 i l T e B e a p s h c o n o e p e o r p a t e i o r a n t i o n Telephone operation Call log Callers name VTECH 18005959511 Callers telephone number 6:10AM 08/17 NEW05 New call log indicator and location in the call log Time of call Date of call If you subscribe to caller ID service, information about each caller will be displayed

The call log can store up to 30 entries. When the call log is full, the earliest entry will be deleted to make room for new incoming call information. CID EMPTY will be displayed if there is no record in the call log. www.vtechphones.com If you answer a call before the information appears on the screen, it will not be stored in the call log. The time on the handset screen is automatically set and updated with incoming caller ID information if you subscribe to this service. Due to regional service differences, the caller ID information may not be available for every incoming call. In addition, the callers may intentionally block their names and/or telephone numbers. 24 Telephone operation Review the call log 1. 2. There will be an error tone when you reach the end of the call log list and the screen will display END OF LIST.

/VOL-/CID to view the call log when the handset is in idle mode. or to scroll through the entries. Press Press Make a call log entry ready to dial Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial or store from the call log. While reviewing the call log, press # repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number. See the example on the right. 8005959511 18005959511 5959511 15959511 www.vtechphones.com 25 i l T e B e a p s h c o n o e p e o r p a t e i o r a n t i o n Press Press Telephone operation Dial a call log number 1. 2.

-OR-

1. 2. 3. 4. Press Press Press SELECT, then DIAL Press SELECT to dial.

/VOL-/CID to enter the call log when the handset is in idle mode. or to select the desired entry, then press

/FLASH.

/VOL-/CID to enter the call log when the handset is in idle mode. or to select the desired entry. 26 www.vtechphones.com

/VOL-/CID to enter the call log when the handset is in idle mode. or Telephone operation Save a call log entry to the directory 1. 2. Press to select the desired entry. If you wish to Press change how the number is saved, press # repeatedly until the desired option displays. See the Make a call log entry ready to dial section on page 25. Press SELECT, then press

Press SELECT again. Enter or edit the name if necessary. See the Character chart on page 15. to backspace and erase. to advance. until PROGRAM Press Press 3. 4. 5. or 8005959511 5:40PM 12/30 NEW28 DIAL PROGRAM 8005959511 5:40PM 12/30 NEW28 DISTINCT RING? N 8005959511 Press SELECT to move on to the phone number. 6. Edit the number if necessary. Press Press REDIAL/PAUSE to insert a dialing pause (P will be displayed). to backspace and erase. Press SELECT to continue. 7. or to choose Y (yes) if you wish to customize this entry, or choose will be displayed with the Press N (no) for a normal ringer. If you choose Y, a directory entry. Press SELECT 8. www.vtechphones.com 27 i l T e B e a p s h c o n o e p e o r p a t e i o r a n t i o n Telephone operation Delete from the call log Delete an entry:

1. 2. 3.

/VOL-/CID to enter the call log when the handset is in idle mode. or Press Press Press CHAN/DELETE to select the entry to be deleted. Delete all entries:

1. Press and hold CHAN/DELETE when the handset is in idle mode. The screen displays ERASE ALL NO YES Press Press SELECT until Y 2. 3. 28 www.vtechphones.com Telephone operation Call log display screen messages Displays:

PRIVATE NAME When:

The caller is blocking the name information. PRIVATE NUMBER PRIVATE CALLER UNKNOWN NAME The caller is blocking the telephone number information. The caller is blocking the name and number information. This callers name is unavailable. UNKNOWN NUMBER This callers number is unavailable. UNKNOWN CALLER No call information is available about this caller. i l T e B e a p s h c o n o e p e o r p a t e i o r a n t i o n www.vtechphones.com 29 Handset display screen messages Displays:

BATTERY LOW CID EMPTY When:

The battery needs to be recharged. There are no call log entries. CONNECTING... DIRECTORY EMPTY There are no directory entries. MEMORY FULL The cordless handset is searching for the telephone base. XX MISSED CALLS NEEDS CHARGING NEW VOICE MAIL

**PAGING**

PHONE ON REDIAL EMPTY

**RINGING**

RINGER OFF SCANNING... The directory is full. There are unreviewed calls in the call log. The battery is not installed or not installed properly in the handset. There are new voice mail message(s) from the local telephone company. The cordless handset locator has been activated. The handset is in use. There are no phone numbers in redial memory. There is an incoming call. The handset ringer is turned off. The telephone base is searching for another available channel. 30 www.vtechphones.com Battery After the battery is fully charged for 16 hours, you can expect the following performance:

Operation While in use (talking) While not in use (standby*) Operating time 3.5 hours 3.5 days

*Handset is off the telephone base but not in use. The battery needs charging when:

A new battery is installed in the handset. The handset beeps when taken off the telephone base. BATTERY LOW CAUTION:

Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.

Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets, and keys. The battery and/or conductor may overheat and cause burns.

WARNING:

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE. www.vtechphones.com 31 A p p e n d i x Important safety instructions

1. 2. 3. 4. 5. 6. Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool). Do not place this product on an unstable table, shelf, stand or other unstable surfaces. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. Never push objects of any kind into this product through the slots in the telephone base or handset as they may touch dangerous voltage points or create a

To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone

when the product is subsequently used.

Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

A. B. C. D. When the power supply cord or plug is damaged or frayed. If liquid has been spilled onto the product. If the product has been exposed to rain or water. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. If the product has been dropped and the telephone base and/or handset has been damaged. If the product exhibits a distinct change in performance. E. F. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. Only put the handset of your telephone next to your ear when it is in normal talk mode.

into a ceiling or an under-the-table/cabinet outlet. SAVE THESE INSTRUCTIONS www.vtechphones.com 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 32 Troubleshooting

our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377. Problem My telephone does not work at all. BATTERY LOW is displayed on screen. Suggestion Make sure the battery is installed and charged correctly (page 3). For optimum daily performance, return the handset to the telephone base after use. Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.

Unplug the units electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the handset and telephone base to synchronize. Charge the battery in the handset for at least 16 hours. Remove and re-insert the battery. If that still does not work, it may be necessary to purchase a new battery. Disconnect the telephone base from the jack and plug in a working telephone. If this telephone does not work, the problem is probably in the wiring or the local service. Call the local telephone company. Place the handset in the telephone base for recharging. Remove and re-install the battery and use it normally until fully depleted, then recharge the handset in the telephone base for 16 hours. If the above measures do not correct the problem, the battery may need to be replaced. www.vtechphones.com 33 A p p e n d i x Troubleshooting Problem The battery does not charge in the handset or the handset battery does not accept charge. There is no dial tone. Suggestion Make sure the handset is placed in the telephone base correctly. Remove the battery from the handset and then re-install it in the handset. Put the handset back to the telephone base and charge for 16 hours. It may be necessary to purchase a new battery. Please see the Battery section of this users manual (page 31). The telephone might be malfunctioning. Please see the Warranty section of this users manual

(page 43) for further instruction. First, try all the above suggestions. Move the handset closer to the telephone base. It might be out of range. The telephone line cord might be malfunctioning. Try installing a new telephone line cord. Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no dial tone on the other telephone either, the problem is in your wiring or local service. Contact your local telephone company. My handset displays CONNECTING... Move the handset closer to the telephone base. You might have moved out of range. 34 www.vtechphones.com Troubleshooting Problem The telephone does not ring when there is an incoming call. Suggestion Make sure the ringer is on (page 8). Make sure the telephone line cord and power adapter are plugged in properly (page 2). The handset may be too far from the telephone base. Move it closer to the telephone base. There may be too many extension telephones on the telephone line to allow all of them to ring simultaneously. Try unplugging some of them. If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply). Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. Test a working telephone at the telephone jack. If another telephone has the same problem, the problem is in the telephone jack. Contact your local telephone company (charges may apply). The telephone line cord might be malfunctioning. Try installing a new telephone line cord. Remove and re-insert the battery and place the handset in the telephone base. Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place. www.vtechphones.com A p p e n d i x 35 Troubleshooting Problem I cannot dial out. Suggestion First, try all the above suggestions. Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. Make sure the telephone is set to the correct dial type (pulse dial or tone dial) for the service in your area. See Dial mode on page 9 to set the dial type. If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your local telephone company (charges may apply). Eliminate any background noise. Noise from a television, radio, or other appliances may cause the telephone not to dial out properly. If you cannot eliminate the background noise,

background noise. 36 www.vtechphones.com Troubleshooting Problem There is noise or interference during a telephone conversation. My calls cut in and out when I am using the cordless handset. Suggestion The handset may be out of range. Move it closer to the telephone base. Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet. Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones. If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this solves the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector.

base to another location, preferably a higher location for better reception. Disconnect the telephone base from the telephone jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact the local telephone company (charges may apply). If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).

www.vtechphones.com A p p e n d i x 37 Troubleshooting Problem I hear other calls when using the telephone. I hear noise in the handset, and none of the keys or buttons work. Suggestion Disconnect the telephone base from the telephone jack. Plug in a different telephone. If there are still other calls, the problem is probably in the wiring or local service. Call your local telephone company. Press CHAN/DELETE to switch to a clearer channel when on a call. Make sure the telephone line cord is plugged in securely. Remove and re-insert the battery. 38 www.vtechphones.com Troubleshooting Problem Suggestion My caller ID features are not working properly. The system does not receive caller ID, or the system does not display caller ID during call waiting. Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone. The caller may not be calling from an area which supports caller ID. Both you and the callers telephone companies must use equipment which are compatible with caller ID service.

Make sure you subscribe to caller ID with call waiting features provided by the local telephone company. The caller may not be calling from an area which supports caller ID. Both you and the callers telephone companies must use equipment which are compatible with caller ID service.

www.vtechphones.com A p p e n d i x 39 Troubleshooting Problem Caller ID entries do not match the numbers I need to dial. My cordless handset beeps and is not performing normally. Suggestion Although the call log entries you receive have 10 digits, (the area code plus the seven-digit number,) in some areas, you may need to dial only seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits that you dial or store from the call log. While reviewing the call log, press # repeatedly to display these dialing options for local and long distance numbers before dialing or saving the telephone number. Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different working electrical outlet not controlled by a wall switch. Move the handset closer to the telephone base. It may be out of range. Reset the telephone base by unplugging the units electrical power. Wait for 15 seconds and plug it back in again. Allow up to one minute for the handset and the telephone base to synchronize. Other electronic products can cause interference to your cordless telephone. Try installing your telephone as far away from these electronic devices as possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless telephones. 40 www.vtechphones.com Troubleshooting Problem Common cure for electronic equipment Suggestion If the unit is not responding normally, try putting the handset in the telephone base. If it does not seem to respond, try the following (in the order listed):

Disconnect the power to the telephone base. Disconnect the battery on the handset. Wait a few minutes before connecting the power to the telephone base. Re-install the battery and place the handset in the telephone base. Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place. www.vtechphones.com A p p e n d i x 41 Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can

When the handset is out of range, the handset will display CONNECTING... If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not connect well when you press telephone base, then press If the handset moves out of range during a telephone conversation, there might be interference. To improve reception, move closer to the telephone base.

/FLASH. Move closer to the

/FLASH to answer the call. Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords. 42 www.vtechphones.com About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. Electrical Power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off, or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. Rechargeable batteries: This product contains either Nickel-Cadmium or Nickel-Metal Hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. Nickel-cadmium rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. Warranty What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (Consumer or you) that the Product and all accessories provided in the sales package (Product) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (Materially Defective Product)?

During the limited warranty period, VTechs authorized service representative will repair or replace at VTechs option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTechs option, is your exclusive remedy. VTech will return repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty?

This limited warranty does not cover:

1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect,

www.vtechphones.com 43 A p p e n d i x Warranty

3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes

(including but not limited to Products used for rental purposes); or 7. Product returned without valid proof of purchase (see item 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service?

To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE: Before calling for service, please review the users manual - a check of the Product controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service?

1. 2. Include valid proof of purchase (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other Limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTechs responsibilities regarding the Product. There are no other

are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost

of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. 44 www.vtechphones.com Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission

(FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the users body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip. This Class B digital apparatus complies with Canadian ICES-003. FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA).

provided to your local telephone company upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the users manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are

This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a

www.vtechphones.com 45 A p p e n d i x FCC, ACTA and IC regulations If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company

changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible.

store or test emergency numbers, please:

Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation.

The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of

The RBRC seal The RBRC seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in your area. VTechs participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTechs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation. 46 www.vtechphones.com

Frequency control Transmit frequency Receive frequency Channels Nominal effective range Size Weight Power requirements Memory Crystal controlled PLL synthesizer Handset: 912.75-917.10 MHz Telephone base: 2410.20-2418.90MHz Handset: 2410.20-2418.90 MHz Telephone base: 912.75-917.10MHz 30 Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Handset: 184.1mm X 51.8mm X 37.5mm Telephone base: 110.2mm X 85.5mm X 122.4mm Handset: 151.9 grams (including battery) Telephone base: 120.2 grams Handset: 3.6V 300mAh Ni-Cd battery Telephone base: 7.5V AC @ 200mA Handset directory: 10 memory locations (9 speed dial inclusive);

up to 24 digits and 14 characters Handset call log: 30 memory locations; up to 11 digits and 14 characters www.vtechphones.com A p p e n d i x 47 Index A About caller ID 23 About cordless telephones 43 Answer calls 11 B Battery 3, 31 C Call log 24 Call log display screen messages 29 Call waiting 12 Channel 11 Character chart 15 Charging 3 Clear voicemail 10 Copy a directory entry into speed dial 18 D Date and time 7 Delete a directory entry 17 Delete a speed dial entry 21 Delete from the call log 28 Dial a call log number 26 Dial a number from the directory 18 Dial a speed dial number 21 Dial mode 9 Directory 14

E Edit a directory entry 16 Edit a speed dial entry 20 End calls 11 F FCC, ACTA and IC regulations 45 Find handset 13 H Handset display screen messages 30 Home area code 9 I Index 48 L Language 10 48 www.vtechphones.com Index M Maintenance 42 Make a call log entry ready to dial 25 Make calls Mounting bracket installation 4 11 O Operating range 42 P Parts checklist 1 Pause 13 R RBRC seal 46 Reassign speed dial locations 22 Redial 13 Review the call log 25 Ringer 8 Ringer volume 8 S Save a call log entry to the directory 27 Speed dial 19 Store a directory entry 14 Store a speed dial entry 19 T

47 Temporary tone dialing 12 Troubleshooting 33 V Volume 8, 11 W Warranty 43 www.vtechphones.com 49 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C. Copyright 2007 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91-001545-010-100 Users manual w w w . v t e c h p h o n e s . c o m CHARGE A BC D EF JKL TUV OPER PQRS TONE MNO W X Y Z Model: CS2111

NEED HELP?

This book has all the feature operation and troubleshooting you need to install and operate your new VTech phone. Please take the time to review thoroughly to ensure proper installation and the benet of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada, please visit www.vtechcanada.com. VTech toll free 1-800-595-9511 In Canada dial 1-800-267-7377 1 Parts Check List Parts Check List:

1. Handset(2) 2. Base Unit 3. Telephone line cord 4. Batteries(2) To purchase replacement batteries, visit us on the web at www.vtechphones. com or call VTech Communications, Inc. at 1-800-595-9511. In Canada, contact VTech Telecommunications Canada Ltd. at www.vtechcanada. com or 1-800-267-7377. 5. Base Power Adapter 6. Handset Charger 7. Charger Power Adapter 8. Users Manual 2 Installation Install Handset Battery a) R e m o v e b a t t e r y compartment cover by pressing on the i n d e n t a t i o n a n d sliding downwards. b) Align the two holes in the plug with the socket pins, then snap the plug into place. c) Place the battery in the compartment with the wires in the lower right corner. Angle the top of the battery under the top claws rst, then snap the bottom of the pack in. Place the wires under the guide, located below the battery. d) Replace cover by sliding it up into place. e) Place the handset in its base when not in use to ensure maximum daily performance. Choose Location For maximum performance of your cordless telephone system:

1. Choose a central location for your base unit. 2. Install your base unit and extension handsets away from electronic equipment, such as personal computers, television sets and microwave ovens. 3. In locations where there are multiple cordless telephones, separate base units as much as possible. 4. Install your telephone equipment away 5. from heat sources and sunlight. Avoid excessive moisture, dust or extreme cold. 3 Installation Table/Desk Installation After charging the battery for at least 12 hours, connect the telephone line cord. Connect the power cord. Wall Mounting 1. Run the power and telephone cords through the slot, then connect them to the jacks located on the underside of the base. 2. Plug the AC adapter into an electrical outlet. If the battery has not been previously charged, place the handset in the base, and allow it to charge for 12 hours (or overnight). Connect the telephone line cord to the wall jack. 4 Installation 3. Mount the base on the wall. Position the base unit so the mounting studs will t into the holes on the wall mount bracket. Slide the base unit down on the mounting studs until it locks into place. Charge the Handset Battery Place the handset in the base. Charge the battery for at least 15 hours the rst time. displayed. Press SELECT. Set Language Mode Press PROG, and then press The current setting blinks. Press Press SELECT to save the language mode. the correct language( English or Spanish). or or until LANGUAGE is until the screen displays Check for Dial Tone After the batteries are charged, pick up the handset and press PHONE; you should hear a dial tone. If you do not, try this phone in another phone jack. Set the Dial Mode If you have touch tone service, the phone is ready to use as soon as the batteries are charged. If you have dial pulse (rotary) service, youll need to change the dial mode. Press PROG on the handset. Press Press SELECT. The current setting blinks. Press Press SELECT to save. until the screen displays DIAL MODE: and the to select TONE or PULSE. currently selected mode. or or Set Handset Date and Time If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming call. If you do not have CID service, you can set the date and time manually. Press PROG on the handset. Press The month is ashing. Press correct month. Press SELECT. The day is ashing. Press or The hour is ashing. Press correct hour. Press SELECT. The minute is ashing. Press until DATE/TIME is displayed. Press SELECT. until the screen displays the correct until the screen displays the until the screen displays the until the screen displays the day. Press SELECT. or or or 5 Installation correct minute. Press SELECT. AM or PM is ashing. Press PM. Press SELECT. or to choose between AM or Handset Ringer Style/Battery Save You can select from four different handset ringer styles, or turn the ringer off and extend the battery life. 1. With the handset in idle (off) mode, press PROG. 2. Press until the screen displays RINGER: and the currently 3. Press SELECT. The current setting blinks, and you will hear a sample 4. Press or to select RINGER: 1, 2, 3, 4 or OFF. You will hear a selected ringer. of the ring. sample of each ring tone. 5. Press SELECT to choose the displayed ringer setting. Clear Message Waiting Alert Press PROG. Press or MSG ALERT OFF and the current setting will display. Press SELECT. until screen displays MESSAGES WAITING. MSG ALERT OFF:Y or to change from YES or NO. Press Press SELECT to choose the desired setting. Telephone Operation Handset Operation 1. Make a Call Press before or after dialing number to place a call. Flash/Call Waiting Press to begin a call, then dial a number. During a call, press to receive an incoming call, if Call Waiting is activated. 2. 3. Channel 4. Delete Press to mute microphone. While reviewing call log, press 6 Telephone Operation 5. 6. and hold to clear Caller ID log. Handset Volume Use the directional arrows to adjust the volume of the handset speaker. Select Press to display menu, or to select highlighted item from menu. 7. Program 8. Off During a call, press to hang up. While using menus, press to cancel an operation, back up, or exit the menu display Answer a Call (any key) Press any key to answer a call. 9. 10. Redial/Pause Press to view redial memory. While entering numbers, press and hold to insert a dialing pause. Base Operation 1. Page Key Press the Locate handset key to page the handset. Press it second time to cancel a page. The base will ring the handset for one minute before ending the page automatically. The handset can also cancel the page by pressing the OFF key. Temporary Tone Dialing If you have pulse (rotary) service, you can change from pulse dialing to touch tone dialing during a call by pressing * TONE. This is useful if you need to send touch tone signals for access to telephone banking or long distance services. 1. Dial the number. 2. Press * TONE. Buttons pressed after this send touch tone signals. 3. After you hang up, the phone automatically returns to pulse service. Call Forward An external call can be forwarded from one Handset (HS1) to the other Handset (HS2). 7 Telephone Operation 1. While on a call, press SELECT to forward the call to HS2. HS1 will display:

TRANSFERING CALL HS2 will ring and show:

CALL TRANSFERING NOTE: If HS2 can not be found, HS1 will generate a sad tone and continue the call automatically. Before HS2 answers, HS1 can press PHONE to cancel the forward function and continue the external call. 2. Press any key except OFF on HS2 to answer the forwarded call. HS1 will return to the idle screen. NOTE: If HS1 does not respond within 30 seconds, HS1 will start ring-

ing until you press PHONE to pick up the returned call. If the returned call is not answered within another 30 seconds, the external call will end automatically. Display Screen Messages Screen Displays:

** RINGING **

When:

There is a call coming in. CONNECTING... The handset is waiting for dial tone. PHONE ON The handset is in use. MESSAGES WAITING You have been alerted by the telephone company that you have receieve new voice mail.

** PAGING **

The base is paging the handset. BATTERY LOW The battery needs to be recharged. SCANNING... NO CONNECT The handset is changing to another of the 30 channels available. Displays and a sad tone sounds when the base power is off and PHONE is pressed. RINGER OFF The handset ringer is turned off. 8 Speed Dialing You can store telephone numbers you call frequently in two different ways, as speed dial numbers, or in the directory. Each number can have up to 24 digits. You will program names to go with the numbers, each can have up to 15 characters. Up to ten numbers and names can be stored, total. You can store as many as nine numbers with names into speed dial memory locations you assign

(1 through 9). You can also store numbers with names alphabetically in the directory. See Telephone Directory for instructions. Store a Number/Name in Memory:

1. Press PROG on the handset. 2. Press or until the screen displays SPEED DIAL. 3. Press SELECT. The screen displays ENTER 1-9. 4. NOTE: When memory is full the screen displays MEMORY FULL, an error tone sounds,and you cannot store a new number until you delete a record in speed dial memory or telephone directory. Press the key (1 through 9) for the memory location where you want to store this entry, the screen displays ENTER NAME. NOTE: If the location is not empty, your new entry will be stored in place of the old and the rst entry will be deleted. Take caution to not save over entries you do not wish to delete from memory. Using the chart below, enter up to 15 characters for the name youre storing with the number. Use to backspace and make corrections;

use to advance and add a space. 5. Press Once Twice 3 Times 4 Times 5 Times 6 Times 1 2 3 4 5 6 7 8 9 0

1 A D G J M P T W 0

B E H K N Q U X C F I L O R V Y

, 2 3 4 5 6 S 8 Z

7 9

6. When you nish entering the name, press SELECT or PROG. The 7. screen displays ENTER NUMBER. Enter the telephone number using the number keys. Use to backspace and make corrections. After at least one digit has been entered, press REDIAL/PAUSE to store pauses in the dialing sequence, if necessary. 9 Speed Dialing 8. 9. Press SELECT or PROG to store your entry. The screen displays DISTINCT RING? and the current setting. Press or to change the setting. Choose Y (for yes) if you wish the phone to alert you to calls from this number by changing to a distinctive ringing pattern after the rst ring. Choose N for a normal ringing pattern. 10. Press SELECT or PROG to conrm your selection. If you chose Y, a D will be displayed with the directory entry. Edit a Number/Name Stored in Speed Dial Memory 1. Press and hold the memory location key (1 through 9) of the entry 2. you wish to edit. When the screen displays the entry you want to edit, press SELECT. Then press or until EDIT ashes. SPEED EDIT ERASE 8005959511 01 3. Press SELECT. The screen displays the name and number. The cursor appears at the end of the name. Use , and the dial pad keys to edit the name. Press SELECT to move on to edit the number. Use to backspace and make corrections. Press SELECT to move to edit the distinctive ring setting. Press SELECT to save. Delete a Number/Name Stored in Memory 1. Press and hold the memory location key (1 through 9) of the entry 2. you wish to delete. When the screen displays the entry you want to delete, press SELECT. Then press or until ERASE ashes. SPEED EDIT ERASE 8005959511 01 SPEED EDIT ERASE 8005959511 01 3. Press SELECT. The screen displays 4. Press or until YES ashes. 5. Press SELECT. Youll hear a conrmation beep. Dial a Memory Number Press and hold the memory location key (1 through 9) of the entry you wish to dial. 10 Speed Dialing Press PHONE to dial the displayed memory number. Reassign Locations in Memory 1. Press and hold the memory location key (1 through 9) of the entry 2. When the screen displays the entry you want to reassign, press SELECT. Then press until SPEED ashes. you wish to reassign. SPEED EDIT ERASE 8005959511 01 3. Press SELECT. The screen displays ENTER 1-9. 4. Press the keys (1 through 9) to reassign this entry into another memory location. Telephone Directory Your phone can store 30 (including the nine speed dial entries) numbers with names (up to 15 characters for the name and 24 digits for the number) in each handset. Store a Number/Name in the Directory 1. Press PROG. The screen displays DIRECTORY. 2. Press SELECT. The screen displays ENTER NAME. 3. 4. 5. Using the chart in pg10, enter up to 15 characters for the name youre storing with the number. Use to backspace and make corrections;

use to advance and add a space. When you finish entering the name, press SELECT or PROG. The screen displays ENTER NUMBER. Enter the telephone number. Use to backspace and make corrections. Press REDIAL/PAUSE to store a pause in the dialing sequence.

-OR-

Press REDIAL/PAUSE to display the last number dialed from this phone. 6. Press SELECT or PROG. The screen displays DISTINCT RING?

7. and the current setting. Press or to change the setting. Choose Y (for yes) if you wish the phone to alert you to calls from this number by changing to a distinctive ringing pattern after the rst ring. Choose N for a normal ringing pattern. 11 Telephone Directory 8. Press SELECT or PROG to conrm your selection. If you chose Y, a D will be displayed with the directory entry. Edit a Number/Name Stored in the Directory 1. Press (DIR). The screen displays DIRECTORY. 2. Press or to scroll alphabetically through the entries stored in 3. the directory.

-OR-

Press the dial pad key for the rst letter of the entry you want to edit. When the screen displays the entry you want to edit, press SELECT. Then press or until EDIT ashes. SPEED EDIT ERASE 8005959511 01 4. Press SELECT. The screen displays the name and number. The cursor appears at the end of the name. Use , and the dial pad keys to edit the name. Press SELECT to move on to edit the number. Use to back space and make corrections. Press SELECT to move on to edit the distinctive ring setting. 5. Press SELECT to save the edited information. Delete a Number/Name Stored in the Directory 1. Press (DIR). The screen displays DIRECTORY. 2. Press or to scroll alphabetically through entries in the directory.

-OR-

Press the dial pad key for the rst letter of the entry you want to delete. SPEED EDIT ERASE 8005959511 01 3. 4. When the screen displays the entry you want to delete, press SELECT. Then press or until ERASE ashes. Press SELECT. The screen displays ERASE NO YES and the number. The current choice ashes. 5. Press or until YES ashes. 6. Press SELECT. Youll hear a conrmation beep. 12 Telephone Directory directory.

-OR-

Press the dial pad key for the rst letter of the entry you want to dial. Dial a Number from the Directory 1. Press (DIR). The screen displays DIRECTORY. 2. Press or to scroll alphabetically through entries stored in 3. When the number you want to dial is displayed, press PHONE. Move a Number/Name to the Memory 1. Press (DIR). The screen displays DIRECTORY. 2. Press or to scroll alphabetically through directory.

-OR-

Press the dial pad key for the rst letter of the entry you want to move. SPEED EDIT ERASE 8005959511 01 3. When the screen displays the entry you want to move, press SELECT. Then press until SPEED ashes 4. Press SELECT. The screen displays ENTER 1-9. 5. Press the key (1 through 9) to move this entry from the normal directory to the speed dial memory and assign the memory location. Youll hear a conrmation beep. A memory location number (01 through 09) will be displayed with this entry. Youll hear a conrmation beep. Caller ID Operation Callers name Long dis-

tance call

VTech L 800-595-9511 5/01 5:40 28 NEW OLD AM PM Party has called two o r m o r e times Callers telehone number Date of call Time of call Position of call in call history 13 Caller ID Operation About Call History (Caller ID) Your phone can store up to 30 calls in its caller ID memory. The most recent call will have the highest number. When the memory is full, the oldest call will be deleted to make room for new incoming call information. For each call that comes in, the screen displays the following information between the rst and second rings:

Your callers name (15 letters are sent by your telephone company). The callers area code and telephone number. The time and date of the call. The repeat tag (*) in the upper right corner, indicating the party has If you answer a call before the information appears on the screen, it will not be in the call history. called more than once. Review Call History 1. Press 2. Use and

(CID) to view call history. to scroll through records in call history. Delete Records from Call History Delete a Specic Call:

1. Locate the record you want to delete from call history. 2. Press DELETE. Youll hear a conrmation beep. Delete All Calls:

1. With the handset in idle (OFF) mode, press and hold DELETE The screen displays ERASE ALL NO YES. The current choice ashes. 2. Press 3. Press SELECT. Youll hear a conrmation beep. Dial a Displayed Number 1. Locate the record in call history that you want to dial. 2. If you wish to change how the number is dialed, press #. The screen displays alternate dialing options:

or until YES ashes. DIAL PROGRAM 595-9511 1-595-9511 800-595-9511 3. Press SELECT. Press until DIAL ashes. DIAL PROGRAM 8005959511 5/01 5:40 PM OLD28 14 Caller ID Operation

-OR-

4. Press SELECT. again. The number is automatically dialed. When the number is correctly displayed for dialing, press PHONE. Store a Call History Record in the Directory 1. Locate the record in the call history you want to store in the directory. 2. If you wish to change how the number is dialed, press #. The screen displays alternate dialing options:

DIAL PROGRAM 595-9511 1-595-9511 800-595-9511 3. Press SELECT. then press until PROGRAM ashes. DIAL PROGRAM 8005959511 5/01 5:40 PM OLD28 4. Press SELECT three times. The screen displays:

DIAL PROGRAM 8005959511 5/01 5:40 PM OLD28 or 5. Press 6. Press SELECT.You will hear a conrmation beep.If you choose Y in step 5 a D will be displayed with the directory entry. to select Y or N for distinctive ringer. Display Screen Messages Screen Displays:

PRIVATE UNKNOWN When:

The other party is blocking name information. The other party is blocking name and number information. Your phone company is unable to receive information about this callers name and/or number. Your phone company is unable to receive information about this caller name and number. 15 Batteries hours. Battery Care and Maintenance A fully charged battery provides an average talk time of about six The battery needs charging when:

A new battery is installed in the handset. The phone beeps twice every ve seconds. The screen displays BATTERY LOW and the low battery icon. Place the handset in the base so the CHARGING light turns on. The battery is typically fully charged in 12 hours. You can keep the battery fully charged by returning the handset to the base after each use. CAUTION: To reduce the risk of re or injury to persons or damage to the telephone, read and follow these instructions carefully: Charge the battery provided with or identied for use with this product only in accordance with the instructions and limitations specied in the Users Manual. Replacing the Handset Battery 1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward. 2. Lift out the old battery and disconnect. 3. Align the two holes in the new batterys plug with the socket pins, and snap the plug into place. Snap the battery in the compartment, as described in Installation, on page 5. 4. Replace the cover by sliding it up into place. 5. The new battery must be charged before using the phone. Place the handset in the base and allow it to charge for at least 12 hours the rst charge. The telephone might operate before that, but for best performance, let the battery charge fully. 16 Troubleshooting If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. Problem My phone doesnt work at all. I cannot get a dial tone. Suggestion Make sure the power cord is plugged in. Make sure the telephone line cord is plugged rmly into the base unit and the telephone wall jack. Charge the battery in the handset for 12 hours. For optimum daily performance, return the handset to its base when not in use. Reset the base. Unplug the units electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. You may need to purchase a new battery, please refer to the Batteries section of this users manual. First try all the suggestions above. Move the handset closer to the base. You might have moved out of range. Reset the base. Unplug the units electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. Your line cord might be malfunctioning. Try installing a new line cord. You may need to purchase a new battery, please refer to the Batteries section of this users manual. If the previous suggestions dont work, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company. I cannot dial out. Make sure you have a dial tone before dialing. The handset may take a second or two to nd the base and produce a dial tone. This is normal. Wait an extra second before dialing. Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touchtone). Refer to the Installation section of this users manual to set the dial mode. 17 Troubleshooting Problem Suggestion I cannot dial out. My handset beeps four times and isnt performing normally. No Connect displays on my handset. If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.) Eliminate any background noise. Noise from a television, radio or other appliance may cause the phone to not dial out properly. If you cannot eliminate the background noise, rst try muting the handset before dialing, or dialing from another room in your home with less background noise. Make sure the power cord is securely plugged into the base. Plug the unit into a different, working outlet not controlled by a wall switch. Move the handset closer to the base. You might have moved out of range. If the handset is in its base and the charging light does not come on, refer to Charge Light is Off in this troubleshooting guide. Reset the base. Unplug the units electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones. Move the handset closer to the base. You might have moved out of range. If the handset is in its base and the charging light does not come on, refer to The charge light is off in this troubleshooting guide. Reset the base. Unplug the units electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones. 18 Troubleshooting Problem The batteries will not hold a charge. I get noise, static, or weak signal even when Im near the base. My handset does not ring when I receive a call. Suggestion Charge the battery in the handset for 12 hours. For optimum daily performance, return the handset to its base when not in use. You may need to purchase a new battery, please refer to the Batteries section of this users manual. Your phone might be malfunctioning. Please refer to the Warranty section of this users manual for further instruction. Press the CHAN button while on a call until the interference has been eliminated. Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones. Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave. If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector. Relocate your phone to a higher location. The phone will likely get better reception not installed in a low area. If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.) Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this Users Manual. Make sure the telephone line cord is plugged rmly into the base unit and the telephone jack. Make sure the power cord is plugged in. 19 Troubleshooting Problem My handset does not ring when I receive a call. My calls fade or cut in and out while Im using my handset. Suggestion You may be too far from the base unit. Charge the battery in the handset for 12 hours. For optimum daily performance, return the handset to its base when not in use. You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones. The layout of your home or ofce might be limiting the operating range. Try moving the base to another location, preferably on an upper oor. If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company

(charges may apply.) Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply.) Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones Your line cord might be malfunctioning. Try installing a new line cord. Press the CHAN button while on a call until the interference has been eliminated. Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave. 20 Troubleshooting Problem My calls fade or cut in and out while Im using my handset. I hear other calls while using my phone. I hear noise in the handset, and none of the keys or buttons work. The charge light is off. My Caller ID isnt working. Suggestion If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector. Relocate your phone to a higher location. The phone will get better reception not installed in a low area. If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company

(charges may apply.) Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company. Make sure the power cord is plugged in. Clean the handset and base charging contact each month using a pencil eraser or cloth. Make sure the power and line cords are plugged in correctly and rmly. Reset the base. Unplug the units electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. Your phone might be malfunctioning. Please refer to the Warranty section of this users manual for further instruction. Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone. Your caller must be calling from an area that supports caller ID. Both you and your callers telephone companies must use caller ID compatible equipment. 21 Troubleshooting Problem Common cure for electronic equipment. Suggestion If the unit does not seem to be responding normally, then try putting the handset in its base. If it does not seem to respond, do the following

(in the order listed):

1. Disconnect the power to the base. 2. Disconnect the handset battery, and spare battery, if applicable. 3. Wait a few minutes. 4. Connect power to the base. 5. Re-install the battery (ies). 6. Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute for this to take place. Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind. Warranty Statement Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords. What does this limited warranty cover?

The manufacturer of this VTech product, VTech Communications, warrants to the holder of a valid proof of purchase (Consumer or you) that the product and all accessories provided by VTech in the sales package

(Product) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America. What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (Materially Defective Product)?

During the limited warranty period, VTechs authorized service representative will repair or replace at VTechs option, without charge, a Materially Defective Product. If we repair this product, we may use new or refurbished replacement parts. If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design. VTech will return repaired or replacement products to you in working condition. 22 Warranty Statement VTech will retain defective parts, modules, or equipment. Repair or replacement of Product, at VTechs option, is your exclusive remedy. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period?

The limited warranty period for the product extends for ONE (1) YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited warranty. This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty?

This limited warranty does not cover 1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, re, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modication by anyone other than an authorized service representative of VTech; or Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or 3. 4. Product to the extent that the problem is caused by use with non-VTech electrical accessories; or 5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes ); or 6. 7. Product returned without valid proof of purchase (see 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service?

To obtain warranty service in the United States of America, call 1-800-595-9511 for instructions regarding where to return the Product. Before calling for service, please check the users manual. A check of the Product controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product (s) to the service location. VTech will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service?

1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difculty;

2. Include valid proof of purchase (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other Limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this product. The warranty exclusively describes all of VTechs responsibilities regarding the product. There are no other express warranties. No one is authorized to make modications to this limited warranty and you should not rely on any such modication. State Law Rights: This warranty gives you specic legal rights, and you may also have other rights which vary from state to state. Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an unwritten warranty that the product is t for ordinary use) are limited to one year from date of purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost prots or revenue, inability to use the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. 23 Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:

1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool). 5. Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage. Slots and openings in the back or bottom of the base unit and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of re or electric shock. Never spill liquid of any kind on the product. 6. 7. 8. 9. 10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specied access doors may expose you to 11. Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock. 12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. following conditions:

A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled onto the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. E. If the product has been dropped and the base and/or handset has been damaged. F. If the product exhibits a distinct change in performance. 13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. 15. Only put the handset of your telephone next to your ear when it is in normal talk. FCC, ACTA and IC Regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These require-

ments are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular in-

stallation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Increase the separation between the equipment and receiver. Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is Consult the dealer or an experienced radio/TV technician for help. connected. 24 FCC, ACTA and IC Regulations Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the users body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopt-

ed by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identier in the format US:

AAAEQ##TXXXX. This identier must be provided to your local telephone company upon re-

quest. The plug and jack used to connect this equipment to premises wiring and the telephone net-

work must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the users manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information, please contact your local telephone company. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equip-

ment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone company may tempo-

rarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper function-

ing of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone num-

bers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briey explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this 25 FCC, ACTA and IC Regulations device must accept any interference, including interference that may cause undesired operation of the device. The term IC: before the certication/registration number only signies that the Industry Canada technical specications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termina-

tion on an interface may consist of any combination of devices subject only to the require ment that the sum of the RENs of all the devices does not exceed ve. The RBRC Seal The RBRC Seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in your area. VTechs participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1-800-8-BATTERY for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTechs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation. 26 Technical Specications Enhanced 2.4GHz TechnologyYour phone operates on a dual band transmission that combines the best of 2.4GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones. Frequency Control Transmit Frequency Receive Frequency Channels Nominal Effective Range Size Weight Power Requirements Memory Crystal controlled PLL synthesizer Base: 2410.22418.9 MHz Handset: 912.75917.10 MHz Base: 912.75917.10 MHz Handset: 2410.22418.9 MHz 30 Maximum power allowed FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Handset: 185.5mm X 53.4mm X 41mm Base: 122.5mm X 107.5mm X 88.6mm Charger: 81mm X 76mm X 52mm Handset: 117.6 grams Base: 125 grams Charger: 39.2 grams Handset: 3.6V 300mAH Ni-Cd Battery Base: AC 9V @ 250mA CHARGER: DC 6V @200mA Speed Dial: 9 Memory locations, 24 digits per location Directory: 10Memory locations, 24 digits per location CID: 30 Memory locations 27 VTECH TELECOMMUNICATIONS LTD. A member of THE VTECH GROUP OF COMPANIES. Distrubuted in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon. Distributed in Canada by VTech Communications Canada Ltd., Richmond, B.C. V6X 1Z9. Copyright 2005 for VTECH TELECOMMUNICATIONS LTD. Printed in China. 91-XXXXXX-010-000 28

FCC, ACTA and IC Regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These require-

ments are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular in-

stallation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Increase the separation between the equipment and receiver. Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is Consult the dealer or an experienced radio/TV technician for help. connected. Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the users body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopt-

ed by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identier in the format US:

AAAEQ##TXXXX. This identier must be provided to your local telephone company upon re-

quest. The plug and jack used to connect this equipment to premises wiring and the telephone net-

work must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the users manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information, please contact your local telephone company. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equip-

ment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone company may temporar-

ily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as possible. 27 FCC, ACTA and IC Regulations You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper function-

ing of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone num-

bers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briey explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The term IC: before the certication/registration number only signies that the Industry Canada technical specications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indica-

tion of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the require ment that the sum of the RENs of all the devices does not exceed ve. The RBRC Seal The RBRC Seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC program provides a convenient alternative to placing used nickel-

cadmium batteries into the trash or municipal waste, which may be illegal in your area. VTechs participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1-

800-8-BATTERY for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTechs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation. 28