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1 2 | User manual ia5823 | Users Manual | 1.11 MiB |
Tabel of Contents Before You Begin . . . . . . . . . . . . . . . . . . . . 4 Parts Check List: . . . . . . . . . . . . . . . . . . . 4 Getting Started . . . . . . . . . . . . . . . . . . . . . 5 Installation . . . . . . . . . . . . . . . . . . . . . . . . 5 Choose Location . . . . . . . . . . . . . . . . . . . 5 Install Handset Battery . . . . . . . . . . . . . . . . 5 Connect Power and Telephone Line Cords . . . . . . 6 Wall Mounting . . . . . . . . . . . . . . . . . . . . . 7 Charge the Handset Battery . . . . . . . . . . . . . 8 Set Language Mode . . . . . . . . . . . . . . . . . 8 Check for Dial Tone . . . . . . . . . . . . . . . . . . 8 Set the Dial Mode . . . . . . . . . . . . . . . . . . . 8 Set Handset Date and Time. . . . . . . . . . . . . . 9 Handset Ringer Style/Battery Save . . . . . . . . . . 9 Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Installation. . . . . . . . . . . . . . . . . . . . . . 10 Attach belt clip (optional). . . . . . . . . . . . . . 10 Basic Operation. . . . . . . . . . . . . . . . . . . . 11 Telephone Operation. . . . . . . . . . . . . . . . . . 11 Handset Operation . . . . . . . . . . . . . . . . . 11 Base Operation . . . . . . . . . . . . . . . . . . . 12 Temporary Tone Dialing . . . . . . . . . . . . . . 13 Headset Jack . . . . . . . . . . . . . . . . . . . . 13 Operating Range . . . . . . . . . . . . . . . . . . 14 Message Waiting . . . . . . . . . . . . . . . . . . 15 Clear Message Waiting Alert . . . . . . . . . . . . 15 Display Screen Messages . . . . . . . . . . . . . 16 Speed Dial . . . . . . . . . . . . . . . . . . . . . . . 17 Store a Number/Name in Speed Dial . . . . . . . . 17 Edit a Speed Dial Number/Name . . . . . . . . . . 18 Delete a Speed Dial Number/Name. . . . . . . . . 19 Dial a Speed Dial Number . . . . . . . . . . . . . 19 Reassign Locations in Speed Dial . . . . . . . . . 19 Telephone Directory . . . . . . . . . . . . . . . . . . 20 Store a Number/Name in the Directory . . . . . . . 20 Edit a Number/Name in the Directory . . . . . . . . 20 Delete a Number/Name in the Directory . . . . . . 21 Move a Number/Name to Speed Dial . . . . . . . 22 Dial a Number from the Directory . . . . . . . . . . 22 Caller ID Operation. . . . . . . . . . . . . . . . . . . 23 About Call History (Caller ID) . . . . . . . . . . . . 24 Review Call History . . . . . . . . . . . . . . . . . 24 Delete Records from Call History . . . . . . . . . . 25 Dial a Displayed Number . . . . . . . . . . . . . . 25 Store a Call History Record in the Directory . . . . 25 Display Screen Messages . . . . . . . . . . . . . 26 Batteries . . . . . . . . . . . . . . . . . . . . . . . . 27 Battery Care and Maintenance . . . . . . . . . . . 27 www.vtechphones.com TABLE OF CONTENTS 1 Replacing the Handset Battery . . . . . . . . . . . 27 Additional Information . . . . . . . . . . . . . . . . 28 Troubleshooting . . . . . . . . . . . . . . . . . . . . 28 Maintenance . . . . . . . . . . . . . . . . . . . . . . 35 Warranty Statement . . . . . . . . . . . . . . . . . . 35 Important Safety Instructions. . . . . . . . . . . . . . 37 FCC, ACTA and IC Regulations . . . . . . . . . . . . 38 The RBRC Seal . . . . . . . . . . . . . . . . . . . . 39 Technical Specications . . . . . . . . . . . . . . . . 40 2 TABLE OF CONTENTS www.vtechphones.com NEED HELP?
This book has all the feature operation and troubleshooting you need to install and operate your new VTech phone. Please take the time to review thoroughly to ensure proper installation and the benet of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada, please visit www.vtechcanada.com. VTech toll free 1-800-595-9511 In Canada dial 1-800-267-7377 Important!
B e f o r e u s i n g this telephone, you must read important safety instructions on page 47. Before You Begin Enhanced 5.8GHz technology - dual band transmission combines the best of 5.8GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones. Parts Check List:
1. Handset 2. Base Unit 3. Battery 4. Belt Clip 5. Telephone Line Cord 6. Base Power Adaptor 7. Desk/Wall Mount Bracket 8. Users Manual To purchase replacement batteries, visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1-800-595-9511. In C a n a d a , c o n t a c t V T e c h Telecommunications Canada Ltd. at www.vtechcanada.com or 1-800-267-7377. Handset Base Unit Desk/Wall Mount Bracket Base Power Adaptor 4 GETTING STARTED www.vtechphones.com Battery Belt Clip Telephone Line Cord Users Manual Installation Choose Location For maximum performance of your cordless telephone system:
1. Choose a central location for your Base Unit. 2. Install your Base Unit and Extension Handsets away from electronic equipment, such as personal computers, television sets and microwave ovens. 3. In locations where there are multiple cordless telephones, separate base units as much as possible. 4. Install your telephone equipment away from heat sources and sunlight. 5. Avoid excessive moisture, dust or extreme cold. 1 2 G e t t i n g S t a r t e d U s e o n l y t h e provided VTech b a t t e r y , o r equivalent. Install Handset Battery a) Remove battery compartment cover by pressing on the indentation and sliding downwards. b) Align the two holes in the plug with the socket pins, then snap the plug into place. c) Place the battery in the compartment with the wires in the lower right corner. d) Replace cover by sliding it up into place. e) Place the handset in its base when not in use to ensure maximum daily performance. www.vtechphones.com GETTING STARTED 5 Installation Connect Power and Telephone Line Cords Modular telephone jack Standard electrical outlet Connect the power cord. After charging the battery for at least 18 hours as instructed on page 5, connect the telephone line cord. 6 GETTING STARTED www.vtechphones.com Installation Wall Mounting Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional. Desk/Table InstallationTo place your base unit on a desk or table, insert the desk/wall bracket as instructed below and shown in position one. G e t t i n g S t a r t e d Position One To mount your phone on a wall, or to place it on a table or desk, refer to the diagrams illustrating position one. First insert the lower portion of the bracket into the grooves in the base, then snap the upper portion into place. Mount the base on the wall by positioning the base unit so the mounting studs will t into the holes on the base and wall mount bracket. Slide the base unit down on the mounting studs until it locks into place. Position Two This position is an alternate way to install your phone on a table or desk. Position two allows a different viewing angle to your handset and base unit. Refer to the position two diagrams. Insert the upper portion of the bracket into the grooves in the base. Snap the lower portion into place. www.vtechphones.com GETTING STARTED 7 If the phone will not be used for a long period of time, remove the battery to prevent possible leakage. If you have any trouble installing y o u r p h o n e , please refer to the Troubleshooting s e c t i o n n e a r the end of this manual. Installation Charge the Handset Battery Place the handset in the base. Charge the battery for at least 18 hours the rst time. Set Language Mode Press PROG, then press or until LANGUAGE is displayed. Press SELECT. The current setting blinks. Press or until the screen displays the correct language (English, Spanish or French). Press SELECT to save your selection. Check for Dial Tone After the batteries are charged, pick up the handset and press PHONE; you should hear a dial tone. If you do not, refer to the TROUBLESHOOTING section in the back of this users manual. Set the Dial Mode If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, youll need to change the dial mode. Press PROG. Press or until the screen displays DIAL MODE: and the current setting. Press SELECT. The current setting blinks. Press or to select TONE or PULSE. Press SELECT to save. 8 GETTING STARTED www.vtechphones.com G e t t i n g S t a r t e d In the event of a power outage, or if your phones power cord is unplugged, the time setting will be lost. Installation Set Handset Date and Time If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming call. If you do not have caller ID service, you can set the date and time manually:
Press PROG, then press or until DATE/TIME is displayed. Press SELECT. The month is flashing. Press or until the screen displays the correct month. Press SELECT. The day is ashing. Press or until the screen displays the correct day. Press SELECT. The hour is ashing. Press or until the screen displays the correct hour. Press SELECT. The minute is flashing. Press or until the screen displays the correct minute. Press SELECT. AM or PM is ashing. Press or to choose between AM or PM. Press SELECT. Handset Ringer Style/Battery Save You can select from four different handset ringer styles, or turn the ringer off and extend the battery life. 1. With the handset in idle (off) mode, press PROG. 2. Press or until the screen displays RINGER: and the current setting. 3. Press SELECT. The current setting blinks, and you will hear a sample of the ring. 4. Press or to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone. 5. Press SELECT to choose the displayed ringer setting. www.vtechphones.com GETTING STARTED 9 Setup Installation Attach belt clip (optional). To attach To remove 10 GETTING STARTED www.vtechphones.com Telephone Operation Handset Operation 1. Make a Call Press PHONE, then dial the number.
-OR-
Dial the number (use v to backspace and make corrections), then press PHONE to call. 2. Flash/Call Waiting During a call, press to receive an incoming call, if Call Waiting is activated. 3. Channel Press to switch to a clear channel while on a call. 4. Delete Press to mute microphone. When viewing the call log, press to delete the current record displayed. While handset is in idle mode, press and hold to delete all records in the call log. 5. Answer a Call Press any key to answer a call (except OFF).
/DIR 6.
/CID and
/CID While on a call, press to decrease the volume. A double beep will sound when you reach the lowest setting. While phone is not un use, press to display caller ID information. While entering names or numbers into memory, press to delete last character entered.
/DIR While on a call, press to increase the volume. A double beep will sound when you reach the highest setting. While phone is not in use, press to display directory entries. While entering names or numbers, press to add a space. Select Press to display menu, or to select highlighted item from menu. 7. 8. Off During a call, press to hang up. While using menus, press to cancel an operation, back up, or exit the menu display 9. Redial/Pause Press to view redial memory. While entering numbers, press and hold to insert a dialing pause. 10. Program With the handset in idle
(on-hook), press to enter programming mode. 1,2 5 3,4 B a s i c O p e r a t i o n 6 8 7 9 10 www.vtechphones.com BASIC OPERATION 11 Telephone Operation Base Operation 11. Message Waiting Indicator If you subscribe to telephone company voice mail with a visual message waiting signal, this light ashes, and MESSAGE WAITING displays on the handset screen when you have voice mail waiting. 12. Locate Handset Press to page the handset. Press again, press OFF on handset, or place handset in the base to cancel the page. 13. In use/Charge Indicator Flashes slowly when the handset is in use. Glows steadily when the handset is charging in its base. Flashes in unison with an incoming calls ringing. 12 BASIC OPERATION www.vtechphones.com 11 12 13 Telephone Operation Temporary Tone Dialing If you have pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call by pressing * TONE. This is useful if you need to send touch tone signals for access to telephone banking or long distance services. 1. Dial the number. 2. Press * TONE. Buttons pressed after this send touch tone signals. 3. When you end the call by pressing OFF, the phone automatically returns to pulse service. Headset Jack You can use this telephone handsfree when you install any VTech 2.5 mm headset, purchased separately. Plug the headset into the jack located on the right side of the handset (under the small rubber ap). Do not force the connection, but make sure the plug ts securely. Temporary tone dial mode is use-
ful if you need to send touch tone signals for access to telephone bank-
ing or long distance services. To purchase a headset, visit us on the web at www. vtechphones.com or call VTech Cus-
tomer Service at 1-800-595-9511. In Canada, contact VTech Telecommu-
nications Canada Ltd. at www.vtech-
canada.com or 1-
800-267-7377. B a s i c O p e r a t i o n www.vtechphones.com BASIC OPERATION 13 F o r c l e a r e r reception while on a call, press the CHAN/DELETE button until any interference is eliminated. Telephone Operation Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance which can vary with the locations of the base and handset, the weather, and the construction of your home or ofce. If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might not connect when you press PHONE. Move closer to the base, then press PHONE to answer the call. If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base. If you move out of range without pressing OFF, your phone will be left off the hook. To hang up properly, walk back into range, periodically pressing OFF. 14 BASIC OPERATION www.vtechphones.com Telephone Operation Message Waiting Your phone is designed to work with most local and regional telephone service providers voice messaging systems, providing alerts on both the handset and base unit when new messages come in. Voice messaging is subscription service, available through most service providers, for a monthly fee. Contact your local telephone company for more information. When a caller leaves a message in your voice mailbox, the MESSAGE WAITING light on the base unit will ash. In addition, the handset will display:
MESSAGE WAITING 5/01 5:40 PM Clear Message Waiting Alert If after you review your message(s) your message waiting alert does not go off, you may manually turn it off by:
1. Press PROG. 2. Press 3. Press SELECT, the screen displays:
until screen displays MESSAGE WAITING. or CLEAR? YES B a s i c O p e r a t i o n 4. Press 5. Press SELECT to choose the desired setting. Youll hear a conrmation tone. to select YES or NO. or www.vtechphones.com BASIC OPERATION 15 Telephone Operation Display Screen Messages Screen Displays:
** RINGING **
When:
There is a call coming in. CONNECTING... The handset is waiting for dial tone. PHONE ON MESSAGE WAITING You have been alerted by the telephone company that you have The handset is in use. received new voice mail.
** PAGING **
The base is paging the handset. BATTERY LOW SCANNING... CANT CONNECT The battery needs to be recharged. The handset is changing to another of the 30 channels available. 1. Displays when base power is off and PHONE is pressed. Youll also hear a sad tone. 2. Displays when an out-of-range dial fails to connect. RINGER OFF The handset ringer is turned off. 16 BASIC OPERATION www.vtechphones.com Speed Dial Your phone can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each location) into the speed dial memory locations you assign (1 through 9). You can also store tele-
phone numbers with names alphabetically in the directory. See Telephone Directory for instructions. Store a Number/Name in Speed Dial 1. Press PROG on the handset. 2. Press or until the screen displays SPEED DIAL. 3. Press SELECT. The screen displays ENTER 1-9. 4. Press the key (1 through 9) for the memory location where you want to store this entry. The screen displays ENTER NAME. 5. Using the chart below, enter up to 15 characters for the name youre storing with the number. Use to backspace and make corrections; use to advance and add a space. Dial Key Once Presses Twice 3 Times 4 Times 5 Times 6 Times 1 2 3 4 5 6 7 8 9 0
1 A D G J M P T W 0
B E H K N Q U X C F I L O R V Y
, 2 3 4 5 6 S 8 Z
7 9
B a s i c O p e r a t i o n The entries you stored in speed dial memory will be marked with 01 through 09 in the telephone directory. Press OFF at any time to exit speed dial mode. When memory is full the screen displays MEMORY FULL, an error tone sounds, and you cannot store a new number until you delete a record in speed dial memory or the directory. If the location is not empty, your new entry will be stored in place of the old and the rst entry will be deleted. Take caution to not save over entries you do not wish to delete from memory. www.vtechphones.com BASIC OPERATION 17 Speed Dial ENTER NUMBER. 6. When you nish entering the name, press SELECT or PROG. The screen displays 7. Enter the telephone number. Use to backspace and make corrections. Press REDIAL/
PAUSE to store pauses in the dialing sequence.
-OR-
Press REDIAL/PAUSE to display the last number dialed from this phone. 8. Press SELECT or PROG to store your entry. The screen displays DISTINCT RING? and the current setting. 9. Press or to change the setting. Choose Y (for yes) if you wish the phone to alert you to calls from this number by changing to a distinctive ringing pattern after the rst ring. Choose N for a normal ringing pattern. 10. Press SELECT or PROG to conrm your selection. If you chose Y, a with the speed dial entry. will be displayed Edit a Speed Dial Number/Name 1. Press and hold the memory location key (1 through 9) of the entry you wish to edit. 2. When the screen displays the entry you want to edit, press SELECT. Then press or until EDIT ashes. SPEED EDIT ERASE 8005959511 01 3. Press SELECT. The screen displays the name and number. The cursor appears at the end of the name. Use , and the dial pad keys to edit the name. Press SELECT to move on to edit the number. Use to backspace and make corrections. Press SELECT to move to edit the distinctive ring setting. 4. Press SELECT to save the edited information. 18 BASIC OPERATION www.vtechphones.com Speed Dial Delete a Speed Dial Number/Name 1. Press and hold the speed dial location key (1 through 9) of the entry you wish to delete. 2. When the screen displays the entry you want to delete, press SELECT. Then press or until ERASE ashes. SPEED EDIT ERASE 8005959511 01 3. Press SELECT. The screen displays ERASE NO YES and the number. 4. Press or until YES ashes. 5. Press SELECT. Youll hear a conrmation beep. Dial a Speed Dial Number 1. Press and hold the speed dial location key (1 through 9) of the entry you wish to dial. 2. Press PHONE to dial the displayed memory number. Reassign Locations in Speed Dial 1. Press and hold the speed dial location key (1 through 9) of the entry you want to reassign. 2. When the screen displays the entry you want to reassign, press SELECT. Then press until SPEED ashes. SPEED EDIT ERASE 8005959511 01 3. Press SELECT. The screen displays ENTER 1-9. 4. Press the keys (1 through 9) to reassign this entry into another memory location,Youll hear a conrmation beep. www.vtechphones.com BASIC OPERATION 19 B a s i c O p e r a t i o n Press OFF at any time to exit the directory. When the memory is full the screen w i l l d i s p l a y MEMORY FULL, an error tone sounds and you will not be able to store a new number until you delete a stored number to make room for another entry. Telephone Directory Your phone can store 20 (including the nine speed dial entries) telephone numbers with names (up to 15 characters for the name and 24 digits for the number in each location) in the handset. Store a Number/Name in the Directory 1. Press PROG. The screen displays DIRECTORY. 2. Press SELECT. The screen displays ENTER NAME. 3. Using the chart in page 17, enter up to 15 characters for the name youre storing with the number. Use to backspace and make corrections; use to advance and add a space. 4. When you nish entering the name, press SELECT or PROG. The screen displays ENTER NUMBER. 5. Enter the telephone number. Use to store a pause if necessary. OR to backspace and make corrections. Press REDIAL/PAUSE Press REDIAL/PAUSE to display the last number dialed from this handset. 6. Press SELECT or PROG. The screen displays DISTINCT RING? and the current setting. 7. Press to choose Y (yes) if you wish the phone to alert you to calls from this number by or changing to a distinctive ringer after the rst ring. Choose N for a normal ringer. 8. Press SELECT or PROG to conrm. If you chose Y in Step 7, a entry. will be displayed with the directory Edit a Number/Name in the Directory 1. Press DIR. The screen displays DIRECTORY. 2. Press to scroll alphabetically through entries stored in directory. or OR Press the dial pad key for the rst letter of the entry you want to edit. 20 BASIC OPERATION www.vtechphones.com Telephone Directory 3. When the screen displays the entry you want to edit, press SELECT. Then press EDIT ashes. or until SPEED EDIT ERASE 8005959511 4. Press SELECT. The screen displays the name and number. The cursor appears at the end of the and the dial pad keys to edit the name. Press SELECT to conrm and move on to name. Use edit the number. Use to backspace and make corrections. Press SELECT to conrm and move to edit the distinctive ring setting.
, 5. Press SELECT to save the edited information. Delete a Number/Name in the Directory 1. Press DIR. The screen displays DIRECTORY. 2. Press or OR Press the dial pad key for the rst letter of the entry you want to delete. 3. When the screen displays the entry you want to delete, press SELECT. Then press to scroll alphabetically through entries stored in directory. ashes. until ERASE SPEED EDIT ERASE 8005959511 4. Press SELECT. The screen displays ERASE NO YES and the number. The current choice ashes. 5. Press or until YES ashes. www.vtechphones.com BASIC OPERATION 21 B a s i c O p e r a t i o n Telephone Directory 6. Press SELECT. Youll hear a conrmation beep. Move a Number/Name to Speed Dial 1. Press DIR. The screen displays DIRECTORY. 2. Press to scroll alphabetically through entries stored in directory. or OR Press the dial pad key for the rst letter of the entry you want to move. 3. When the screen displays the entry you want to move, press SELECT. Then press ashes. until SPEED SPEED EDIT ERASE 8005959511 4. Press SELECT. The screen displays ENTER 1-9. 5. Press the key (1-9) to move this entry from the normal directory to the speed dial memory and assign the memory location. Youll hear a conrmation beep. A memory location number (1 through 9) will be displayed with this entry. Dial a Number from the Directory 1. Press DIR. The screen displays DIRECTORY. 2. Press to scroll alphabetically through entries stored in directory. or OR Press the dial pad key for the rst letter of the entry you want to dial. 3. When the screen displays the entry you want to dial, press PHONE. 22 BASIC OPERATION www.vtechphones.com Caller ID Operation Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see whos calling before you answer the phone, even when youre on another call. You may need to change your phone service to use this feature. Contact your phone service provider if:
You have both caller ID and call waiting, but as separate services (you may need combined service) You have only caller ID service, or only caller waiting service. You dont subscribe to any caller ID or call waiting services. You can use this product with regular caller ID service, and you can use this products other features without subscribing to either caller ID or combined caller ID with call waiting service. There are fees for caller ID services, and they may not be available in all areas. This product can provide information only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. B a s i c O p e r a t i o n www.vtechphones.com BASIC OPERATION 23 Caller ID Operation Callers telephone number If you answer a call before the information appears on the screen, it will not be in the call history. Press OFF at any time to exit call history. Callers name Long distance call VTech *
L 800-595-9511 5/01 5:40 28 NEW OLD PM This party has called more than once. Position of call in call history Date of call Time of call Indicate whether the record is new or old About Call History (Caller ID) Your phone can store up to 45 calls in its caller ID (CID) memory. When the memory is full, the oldest call will automatically be deleted to make room for new incoming call information. For each call that comes in, the screen displays the following information between the rst and second rings:
Your callers name (15 letters are sent by your telephone company). The callers area code and telephone number. The time and date of the call. The repeat tag (*) in the upper right corner, indicating the party has called more than once. Review Call History 1. Press 2. Use and
(CID) to enter call history viewing mode. to scroll through records in call history. 24 BASIC OPERATION www.vtechphones.com Caller ID Operation Delete Records from Call History Delete a Specic Call:
1. Locate the record you want to delete from call history. 2. Press the DELETE key. Youll hear a conrmation beep. Delete All Calls:
1. With the handset in idle (off) mode, press and hold the DELETE key. The screen displays ERASE ALL NO YES. The current choice ashes. until YES ashes. 2. Press 3. Press SELECT. Youll hear a conrmation beep. Dial a Displayed Number 1. Locate the record in call history that you want to dial. 2. If you wish to change how the number is dialed, press #. The screen displays any alternate dialing sequences available for this call (area code + number; 1 + area code + number; number only; 1+
number). 3. Press SELECT. Press until DIAL ashes. DIAL PROGRAM 800-595-9511 5/01 5:40 PM OLD 28 B a s i c O p e r a t i o n 4. Press SELECT. The number is automatically dialed. OR When the number is correctly displayed for dialing, press PHONE to dial. Store a Call History Record in the Directory 1. Locate the record in the call history you want to store in the directory. www.vtechphones.com BASIC OPERATION 25 Caller ID Operation 2. If you wish to change how the number is dialed, press #. The screen displays any alternate dialing sequences available for this call (area code + number; 1 + area code + number; number only; 1+
number). 3. Press SELECT, then press until PROGRAM ashes. DIAL PROGRAM 800-595-9511 5/01 5:40 PM OLD 28 4. Press SELECT three times. The screen displays:
DISTINCT RING? N 8005959511 5/01 5:40 PM OLD 28 5. Press 6. Press SELECT. Youll hear a conrmation beep. If you choose Y in step 5 a to select Y or N for distinctive ringer. or will be displayed with the directory entry. Display Screen Messages Screen Displays:
PRIVATE UNKNOWN
* (after name) When:
The other party is blocking name and/or number information. Your phone company is unable to receive information about this callers name and/or number. This caller has called you more than once. 26 BASIC OPERATION www.vtechphones.com Batteries Battery Care and Maintenance A fully charged battery provides an average talk time of about ve hours. The battery needs charging when:
A new battery is installed in the handset. The phone beeps twice every ve seconds. The screen displays BATTERY LOW and the low battery icon. Place the handset in the base so the CHARGE light turns on. The battery is typically fully charged in 18 hours. You can keep the battery fully charged by returning the handset to the base after each use. Replacing the Handset Battery 1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward. 2. Lift out the old battery and disconnect. 3. Align the two holes in the new batterys plug with the socket pins, and snap the plug into place. Snap the battery in the compartment, as described in Installation, on page 5. 4. Replace the cover by sliding it up into place. 5. The new battery must be charged before using the phone. Place the handset in the base and allow it to charge for at least 18 hours the rst charge. The telephone might operate before that, but for best performance, let the battery charge fully. If you repeatedly get a low battery indicator, even after charging o v e r n i g h t , t h e battery should be replaced. To reduce the risk of re or injury to persons or damage to the telephone, read and follow these instructions carefully: Charge t h e b a t t e r y p r o v i d e d w i t h or identified for u s e w i t h t h i s product only in accordance with the instructions and limitations specified in the users manual. B a s i c O p e r a t i o n www.vtechphones.com BASIC OPERATION 27 Troubleshooting If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. Problem My phone doesnt work at all. Suggestion Make sure the power cord is plugged in. Make sure the telephone line cord is plugged rmly into the base unit and the telephone wall jack. Charge the battery in the handset for 18 hours. For optimum daily performance, return the handset to its base when not in use. Reset the base. Unplug the units electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. You may need to purchase a new battery, please refer to the Batteries section of this users manual. I cannot get a dial tone. First try all the suggestions above. Move the handset closer to the base. You might have moved out of range. Your line cord might be malfunctioning. Try installing a new line cord. If the previous suggestions dont work, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company. 28 ADDITIONAL INFO www.vtechphones.com Troubleshooting Problem Suggestion I cannot dial out. Make sure you have a dial tone before dialing. The handset may take a second or two to nd the base and produce a dial tone. This is normal. Wait an extra second before dialing. Make sure your phone is set to the correct dial mode for the type of service that you have
(pulse or touchtone). Refer to the Installation section of this users manual to set the dial mode. If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.) Eliminate any background noise. Noise from a television, radio or other appliance may cause the phone to not dial out properly. If you cannot eliminate the background noise, rst try muting the handset before dialing, or dialing from another room in your home with less background noise. My handset beeps four times and isnt performing normally. Make sure the power cord is securely plugged into the base. Plug the unit into a different, working outlet not controlled by a wall switch. Move the handset closer to the base. You might have moved out of range. If the handset is in its base and the charging light does not come on, refer to Charge Light is Off in this troubleshooting guide. Reset the base. Unplug the units electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones. www.vtechphones.com ADDITIONAL INFO 29 A d d i t i o n a l I n f o r m a t i o n Troubleshooting Problem Cant Connect displays on my handset. Suggestion Move the handset closer to the base. You might have moved out of range. If the handset is in its base and the charging light does not come on, refer to The charge light is off in this troubleshooting guide. Reset the base. Unplug the units electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones. The batteries will not hold a charge. Charge the battery in the handset for 18 hours. For optimum daily performance, return the handset to its base when not in use. You may need to purchase a new battery, please refer to the Batteries section of this users manual. Your phone might be malfunctioning. Please refer to the Warranty section of this users manual for further instruction. 30 ADDITIONAL INFO www.vtechphones.com Troubleshooting Problem I get noise, static, or weak signal even when Im near the base. Suggestion Press the CHAN/DELETE button while on a call until the interference has been eliminated. Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones. Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave. If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector. Relocate your phone to a higher location. The phone will likely get better reception not installed in a low area. If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.) I hear other calls while using my phone. Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company. I hear noise in the handset, and none of the keys or buttons work. Make sure the power cord is plugged in. www.vtechphones.com ADDITIONAL INFO 31 A d d i t i o n a l I n f o r m a t i o n Troubleshooting Problem My handset does not ring when I receive a call. manual. Suggestion Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this users Make sure the telephone line cord is plugged rmly into the base unit and the telephone jack. Make sure the power cord is plugged in. You may be too far from the base unit. Charge the battery in the handset for 18 hours. For optimum daily performance, return the You may have too many extension phones on your telephone line to allow all of them to ring. handset to its base when not in use. Try unplugging some of the other phones. The layout of your home or ofce might be limiting the operating range. Try moving the base to another location, preferably on an upper oor. If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.) Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply.) Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones Your line cord might be malfunctioning. Try installing a new line cord. 32 ADDITIONAL INFO www.vtechphones.com Troubleshooting Problem My calls fade or cut in and out while Im using my handset. Suggestion Press the CHAN/DELETE button while on a call until the interference has been eliminated. Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave. If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector. Relocate your phone to a higher location. The phone will get better reception not installed in a low area. If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.) The charge light is off. Clean the handset and base charging contact each month using a pencil eraser or cloth. Make sure the power and line cords are plugged in correctly and rmly. Reset the base. Unplug the units electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. Your phone might be malfunctioning. Please refer to the Warranty section of this users manual for further instruction. www.vtechphones.com ADDITIONAL INFO 33 A d d i t i o n a l I n f o r m a t i o n Troubleshooting Problem My Caller ID isnt working. Suggestion Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone. Your caller must be calling from an area that supports caller ID. Both you and your callers telephone companies must use caller ID compatible equipment. Common cure for electronic equipment. If the unit does not seem to be responding normally, then try putting the handset in its base. If it does not seem to respond, do the following (in the order listed):
1. Disconnect the power to the base. 2. Disconnect the handset battery, and spare battery, if applicable. 3. Wait a few minutes. 4. Connect power to the base. 5. Re-install the battery(ies). 6. Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute for this to take place. 34 ADDITIONAL INFO www.vtechphones.com Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind. Warranty Statement Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords. What does this limited warranty cover?
The manufacturer of this VTech product, VTech Communications, warrants to the holder of a valid proof of purchase (Consumer or you) that the product and all accessories provided by VTech in the sales package (Product) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America. What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (Materially Defective Product)?
During the limited warranty period, VTechs authorized service representative will repair or replace at VTechs option, without charge, a Materially Defective Product. If we repair this product, we may use new or refurbished replacement parts. If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design. VTech will return repaired or replacement products to you in working condition. VTech will retain defective parts, modules, or equipment. Repair or replacement of Product, at VTechs option, is your exclusive remedy. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period?
The limited warranty period for the product extends for ONE (1) YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited warranty. This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty?
This limited warranty does not cover 1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, re, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modication by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or www.vtechphones.com ADDITIONAL INFO 35 A d d i t i o n a l I n f o r m a t i o n Warranty Statement 4. Product to the extent that the problem is caused by use with non-VTech electrical accessories; or 5. 6. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes ); or 7. Product returned without valid proof of purchase (see 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service?
To obtain warranty service in the United States of America, call 1-800-595-9511 for instructions regarding where to return the Product. Before calling for service, please check the users manual. A check of the Product controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product (s) to the service location. VTech will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difculty;
2. Include valid proof of purchase (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other Limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this product. The warranty exclusively describes all of VTechs responsibilities regarding the product. There are no other express warranties. No one is authorized to make modications to this limited warranty and you should not rely on any such modication. State Law Rights: This warranty gives you specic legal rights, and you may also have other rights which vary from state to state. Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an unwritten warranty that the product is t for ordinary use) are limited to one year from date of purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost prots or revenue, inability to use the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. 36 ADDITIONAL INFO www.vtechphones.com Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:
1. 2. 3. 4. 5. 6. Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool). Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage. Slots and openings in the back or bottom of the base unit and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of re or electric shock. Never spill liquid of any kind on the product. 7. 8. 9. 10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specied access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 11. Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the 12. following conditions:
A. When the power supply cord or plug is damaged or frayed. B. C. D. If liquid has been spilled onto the product. If the product has been exposed to rain or water. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. If the product has been dropped and the base and/or handset has been damaged. If the product exhibits a distinct change in performance. E. F. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. Only put the handset of your telephone next to your ear when it is in normal talk. 13. 14. 15. www.vtechphones.com ADDITIONAL INFO 37 A d d i t i o n a l I n f o r m a t i o n FCC, ACTA and IC Regulation FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
* Reorient or relocate the receiving antenna.
* Increase the separation between the equipment and receiver.
* Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
* Consult the dealer or an experienced radio/TV technician for help. Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the users body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip. FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the users manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information, please contact your local telephone company. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:
38 ADDITIONAL INFO www.vtechphones.com FCC, ACTA and IC Regulations
* Remain on the line and briey explain the reason for the call before hanging up.
* Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The term IC: before the certication/registration number only signies that the Industry Canada technical specications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve. The RBRC Seal The RBRC Seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in your area. VTechs participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1-
800-8-BATTERY for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTechs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation. www.vtechphones.com ADDITIONAL INFO 39 A d d i t i o n a l I n f o r m a t i o n Technical Specications Enhanced 5.8GHz technologyyour phone operates on a dual band transmission that combines the best of 5.8GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones. Frequency Control Transmit Frequency Receive Frequency Channels Nominal Effective Range Size Weight Power Requirements Memory Crystal controlled PLL synthesizer Base: 912.75 - 917.10 MHz Handset: 5863.80 - 5872.5 MHz Base: 5863.80 - 5872.5 MHz Handset: 912.75 - 917.10 MHz 30 Maximum power allowed FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Handset: 184mm X 52mm X 41mm Base: 143.61mm X 108mm X 103.26mm (with wallmount) Handset: 130 grams Base: 219.8 grams (with wallmount) Handset: 600mAH Ni-Cd Battery Base: 9V DC @ 200mA 9 Speed dial locations; up to 24 digits, 15 characters per location Directory: 20 Memory locations (including the nine speed dial entries);
up to 24 digits, 15 characters per location CID: 45 Memory locations A About call history 24 Additional info. 29-42 Attach belt clip 10 B Basic operation 11-27 Base operation 12 Batteries 27 Battery care and maintenance 27 Before you begin 4 C Caller ID operation 24-26 Charge the handset battery 8 Check for dial tone 8 Choose Location 5 Clear Message Waiting Alert 15 D Dial a displayed number 25 Delete a number/name stored in the directory 21 from call history 25 Delete records Dial a number from the directory 22 M Mantenance 35 Message Waiting 15 Move a number/name O Operating range 14 to the speed dial 22 P Parts check list 4 R Reassign locations in speed dial 19 Replacing the Handset Battery 27 Review call history 24 Delete a speed Dial Number/Name 19 Dial a speed Dial Number 19 Display screen messages - caller ID operation 26 Display screen messages - telephone operation 16 E Edit a number/name stored in the directory 19 Edit a Speed Dial Number/Name 17 F FCC, ACTA and IC regulation 38 G Getting started 4-10 H Handset operation 11 Handset ringer style/battery save 9 Headset Jack 13 I Installation 5-10 Important safety instructions 37 Install Handset Battery 5
/name in speed dial 17
/name in the directory 20 record in the directory 25 S Set Handset date and time 9 Set language mode 8 Set the dial mode 8 Setup 10 Speed dial 17-19 Store a call history Store a number Store a number T Telephone operation 11-16 Table/desk installation 6 Technical Specications 40 Telephone directory 20-22 Temporary tone dialing 13 The RBRC seal 39 Troubleshooting 28-35 W Wall Mounting 7 Warranty statement 35
1 2 | User manual ia5854 ia5864 | Users Manual | 1.92 MiB |
Table of Contents GETTING STARTED . . . . . . . . . . . . . . . . . . . 4 Before You Begin . . . . . . . . . . . . . . . . . . . . . 4 Parts Check List: . . . . . . . . . . . . . . . . . . . 4 Installation . . . . . . . . . . . . . . . . . . . . . . . . 5 Choose Location . . . . . . . . . . . . . . . . . . . 5 Install Handset Battery . . . . . . . . . . . . . . . . 5 Connect Power and Telephone Line Cords . . . . . . 6 Wall Mounting . . . . . . . . . . . . . . . . . . . . . 7 Charge the Handset Battery . . . . . . . . . . . . . 8 Set Language Mode . . . . . . . . . . . . . . . . . 8 Check for Dial Tone . . . . . . . . . . . . . . . . . . 8 Set the Dial Mode . . . . . . . . . . . . . . . . . . . 8 Set Handset Date and Time. . . . . . . . . . . . . . 9 Handset Ringer Style/Battery Save . . . . . . . . . . 9 Attach belt clip (optional). . . . . . . . . . . . . . .10 BASIC OPERATION . . . . . . . . . . . . . . . . . . 11 Telephone Operation . . . . . . . . . . . . . . . . . . 11 Handset Operation . . . . . . . . . . . . . . . . . .11 Base Operation . . . . . . . . . . . . . . . . . . . .12 Temporary Tone Dialing . . . . . . . . . . . . . . . .12 Message Waiting . . . . . . . . . . . . . . . . . . .12 Clear Message Waiting Alert . . . . . . . . . . . . .13 Call Forward. . . . . . . . . . . . . . . . . . . . . .13 Headset Jack . . . . . . . . . . . . . . . . . . . . .14 Operating Range . . . . . . . . . . . . . . . . . . .14 Display Screen Messages. . . . . . . . . . . . . . .15 Speed Dialing . . . . . . . . . . . . . . . . . . . . . . 16 Store a Number/Name in Speed Dial . . . . . . . . .16 Edit a Number/Name Stored in Speed Dial . . . . . .17 Delete a Number/Name Stored in Speed Dial . . . .18 Dial a Speed Dial Number . . . . . . . . . . . . . .18 Reassign Locations in Speed Dial . . . . . . . . . .18 Telephone Directory . . . . . . . . . . . . . . . . . . 19 Store a Number/Name in the Directory . . . . . . . .19 Edit a Number/Name Stored in the Directory . . . . .19 Delete a Number/Name Stored in the Directory . . .20 Move a Number/Name to the Speed Dial Memory . .21 Dial a Number from the Directory . . . . . . . . . . .21 Caller ID Operation . . . . . . . . . . . . . . . . . . . 22 About Call History (Caller ID) . . . . . . . . . . . . .23 Review Call History . . . . . . . . . . . . . . . . . .23 Delete Records from Call History . . . . . . . . . . .24 Dial a Displayed Number . . . . . . . . . . . . . . .24 Store a Call History Record in the Directory . . . . .24 Display Screen Messages. . . . . . . . . . . . . . .25 Answering System Operation At the Base . . . . . . . 26 Audible Indicators . . . . . . . . . . . . . . . . . . .26 Setting the clock. . . . . . . . . . . . . . . . . . . .26 About Announcements . . . . . . . . . . . . . . . .26 Record Your Announcement . . . . . . . . . . . . .27 To review your announcement at any time: . . . . . .27 To delete your announcement: . . . . . . . . . . . .27 Setting up your answering system . . . . . . . . . .28 Feature summary . . . . . . . . . . . . . . . . . . .28 Listen to, Save & Delete Messages . . . . . . . . . .29 Call Screening/Intercept. . . . . . . . . . . . . . . .30 Record a Memo . . . . . . . . . . . . . . . . . . . .30 Window display . . . . . . . . . . . . . . . . . . . .31 Answering System Operation - Remote Access . . . . 32 Connect with the Answering System . . . . . . . . .32 www.vtechphones.com TABLE OF CONTENTS 1 Voice Menu . . . . . . . . . . . . . . . . . . . . . .32 Remote Access Commands . . . . . . . . . . . . .32 Batteries . . . . . . . . . . . . . . . . . . . . . . . . 34 Battery Care and Maintenance . . . . . . . . . . . .34 Replacing the Handset Battery . . . . . . . . . . . .34 ADDITIONAL INFO . . . . . . . . . . . . . . . . . . .35 Troubleshooting . . . . . . . . . . . . . . . . . . . . . 35 Maintenance . . . . . . . . . . . . . . . . . . . . . . 42 Warranty Statement. . . . . . . . . . . . . . . . . . . 42 Important Safety Instructions . . . . . . . . . . . . . . 44 FCC, ACTA and IC Regulation . . . . . . . . . . . . . 45 The RBRC Seal . . . . . . . . . . . . . . . . . . . . 46 Technical Specications . . . . . . . . . . . . . . . . 47 Index . . . . . . . . . . . . . . . . . . . . . . . . . . 48 2 TABLE OF CONTENTS www.vtechphones.com NEED HELP?
This book has all the feature operation and troubleshooting you need to install and operate your new VTech phone. Please take the time to review thoroughly to ensure proper installation and the benet of this VTech innovative and feature rich product. You can also visit our website at www.vtechphones.com for support, shopping, and everything new at VTech. In Canada, please visit www.vtechcanada.com. VTech toll free 1-800-595-9511 In Canada dial 1-800-267-7377 Important!
B e f o r e u s i n g this telephone, you must read important safety instructions on page 47. Before You Begin Enhanced 5.8GHz Technology - Dual band transmission combines the best of 5.8GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones. Charger Power Adaptor Base Unit Handsets (2) Charger Desk/Wall Mount Bracket Belt Clips (2) Telephone Line Cord Parts Check List:
1. Base Unit 2. Handsets (2) 3. Charger 4. Charger Power Adaptor 5. Telephone Line Cord 6. Desk/Wall Mount Bracket 7. Belt Clips (2) 8. Base Power Adaptor 9. Batteries (2) 10. Users Manual To purchase replacement batteries, visit us on the web at www.vtechphones.com or call VTech Communications, Inc. at 1-800-595-9511. In C a n a d a , c o n t a c t V Te c h Telecommunications Canada Ltd. at www.vtechcanada.com or 1-800-267-7377. 4 GETTING STARTED www.vtechphones.com Base Power Adaptor Batteries (2) Users Manual Installation Choose Location For maximum performance of your cordless telephone system:
1. Choose a central location for your Base Unit. 2. Install your Base Unit and Extension Handsets away from electronic equipment, such as personal computers, television sets and microwave ovens. 3. In locations where there are multiple cordless telephones, separate base units as much as possible. 4. Install your telephone equipment away from heat sources and sunlight. 5. Avoid excessive moisture, dust or extreme cold. 1 2 Install Handset Battery a) Remove battery compartment cover by pressing on the indentation and sliding downwards. G e t t i n g S t a r t e d U s e o n l y t h e provided VTech b a t t e r y , o r equivalent. b) Align the two holes in the plug with the socket pins, then snap the plug into place. c) Place the battery in the compartment with the wires in the lower right corner. d) Replace cover by sliding it up into place. e) Place the handset in its base when not in use to ensure maximum daily performance. www.vtechphones.com GETTING STARTED 5 Installation Connect Power and Telephone Line Cords Standard electrical outlet Modular telephone jack Connect the power cord. After charging the battery for at least 18 hours as instructed on page 5, connect the telephone line cord. Install the base unit away from electronic equipment such a s p e r s o n a l computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. P l u g Connect the power a n d t e l e p h o n e line cords to the underside of the base as illustrated. t h e A C adapter into an electrical outlet. If the battery has not been previously charged, place the handset in the base, and allow it to charge for 12 hours (or overnight). Connect the telephone line cord to the wall jack. 6 GETTING STARTED www.vtechphones.com Installation Wall Mounting Your phone base unit is designed to mount on a standard telephone wall plate. Wall mounting is optional. Desk/Table InstallationTo place your base unit on a desk or table, insert the desk/wall bracket as instructed below and shown in position one. G e t t i n g S t a r t e d Position One To mount your phone on a wall, or to place it on a table or desk, refer to the diagrams illustrating position one. First insert the lower portion of the bracket into the grooves in the base, then snap the upper portion into place. Mount the base on the wall by positioning the base unit so the mounting studs will t into the holes on the base and wall mount bracket. Slide the base unit down on the mounting studs until it locks into place. Position Two This position is an alternate way to install your phone on a table or desk. Position two allows a different viewing angle to your handset and base unit. Refer to the position two diagrams. Insert the upper portion of the bracket into the grooves in the base. Snap the lower portion into place. www.vtechphones.com GETTING STARTED 7 If the phone will not be used for a long period of time, remove the battery to prevent possible leakage. If you have any trouble installing y o u r p h o n e , please refer to the Troubleshooting s e c t i o n n e a r the end of this manual. Installation Charge the Handset Battery Place the handset in the base or charger. Charge the battery for at least 18 hours the rst time. Set Language Mode Press PROG, then press or until LANGUAGE is displayed. Press SELECT. The current setting blinks. Press or until the screen displays the correct language (English, Spanish or French). Press SELECT to save your selection. Check for Dial Tone After the batteries are charged, pick up the handset and press PHONE; you should hear a dial tone. If you do not, refer to the TROUBLESHOOTING section in the back of this users manual. Set the Dial Mode If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you have pulse (rotary) service, youll need to change the dial mode. Press PROG. Press or or until the screen displays DIAL MODE: and the current setting. Press SELECT. The current setting blinks. Press or to select TONE or PULSE. Press SELECT to save. 8 GETTING STARTED www.vtechphones.com Installation Set Handset Date and Time If you subscribe to caller ID service, the date and time will be set automatically with the rst incoming call. If you do not have caller ID service, you can set the date and time manually:
Press PROG, then press The month is ashing. Press The day is ashing. Press The hour is ashing. Press The minute is ashing. Press AM or PM is ashing. Press or until DATE/TIME is displayed. Press SELECT. or until the screen displays the correct month. Press SELECT. or or until the screen displays the correct day. Press SELECT. until the screen displays the correct hour. Press SELECT. or or until the screen displays the correct minute. Press SELECT. to choose between AM or PM. Press SELECT G e t t i n g S t a r t e d In the event of a power outage, or if your phones power cord is unplugged, the time setting will be lost. Handset Ringer Style/Battery Save You can select from four different handset ringer styles, or turn the ringer off and extend the battery life. or until the screen displays RINGER: and current setting. 1. With the handset in idle (off) mode, press PROG. 2. Press 3. Press SELECT. The current setting blinks, and you will hear a sample of the ring. 4. Press 5. Press SELECT to choose the displayed ringer setting. to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone. or www.vtechphones.com GETTING STARTED 9 Installation Attach belt clip (optional). To attach To remove 10 GETTING STARTED www.vtechphones.com Telephone Operation Handset Operation 1. Make a Call Press PHONE, then dial the number.
-OR-
Dial the number (use v to backspace and make corrections), then press PHONE to call. 2. Flash/Call Waiting During a call, press to receive an incoming call, if Call Waiting is activated. 3. Channel Press to switch to a clear channel while on a call. 4. Delete Press to mute microphone. When viewing the call log, press to delete the current record displayed. While handset is in idle mode, press and hold to delete all records in the call log. 5. Answer a Call Press any key to answer a call (except OFF).
/DIR 6.
/CID and
/CID While on a call, press to decrease the volume. A double beep will sound when you reach the lowest setting. While phone is not un use, press to display caller ID information. While entering names or numbers into memory, press to delete last character entered.
/DIR While on a call, press to increase the volume. A double beep will sound when you reach the highest setting. While phone is not in use, press to display directory entries. While entering names or numbers, press to add a space. 7. Select Press to display menu, or to select highlighted item from menu. 8. Off During a call, press to hang up. While using menus, press to cancel an operation, back up, or exit the menu display 9. Redial/Pause Press to view redial memory. While entering numbers, press and hold to insert a dialing pause. 10. Program With the handset in idle
(on-hook), press to enter programming mode. 1,2 5 3,4 B a s i c O p e r a t i o n 6 8 7 9 10 www.vtechphones.com BASIC OPERATION 11 Telephone Operation Base Operation 11. CHARGE/IN USE Flashes in unison with an incoming calls ringing. Flashes slowly when the handset is in use, or the answering system is answering a call. Glows steadily when the handset is charging. 12. LOCATE HANDSET Press to page the handset for up to 60 seconds. Press again, press OFF on handset or place handset in base to cancel the page. 11 12 Temporary Tone Dialing If you have pulse (rotary) service, you can change from dial pulse to touch tone dialing during a call by pressing * TONE. This is useful if you need to send touch tone signals for access to telephone banking or long distance services. 1. Dial the number. 2. Press * TONE. Buttons pressed after this send touch tone signals. 3. After you hang up, the phone automatically returns to pulse service. Message Waiting Your phone is designed to work with most local and regional telephone service providers voice messaging systems to provide an alert on handset when new messages come in. Voice messaging is a subscription service, available through most service providers for a monthly fee. Contact your local telephone company for more information. 12 BASIC OPERATION www.vtechphones.com Telephone Operation When you have a message waiting, the handset will display:
MESSAGE WAITING 5/01 5:40PM Clear Message Waiting Alert If after you review your message(s) your message waiting alert does not go off, you may manually turn it off by:
until screen displays MESSAGE WAITING. or 1. Press PROG on the handset. 2. Press 3. Press SELECT ,the screen display: CLEAR? YES 4. Press 5. Press SELECT, youll hear a conrmation tone. to change from YES to NO. or Call Forward An external call can be forwarded from one handset (HS1) to the other handset (HS2) by following these steps:
1. While on a call, press SELECT on HS1 to forward the call to HS2. HS1 will show: HS2 will ring and show:
CALL TRANSFERRED TRANSFERRED CALL 2. Press PHONE on HS2 to answer the forwarded call. HS1 will return to the idle mode. Only one handset can be on a call at a time. For example, if HS1 is on a call and HS2 presses PHONE, CANT CONNECT will display. If the HS2 cannot be found, HS1 will generate a sad tone and continue the call automatically. Before HS2 answers, HS1 can press PHONE to cancel the forward function and continue the external call. I f H S 2 d o e s n t respond within 30 seconds, HS1 will start ringing until PHONE is pressed t o p i c k u p t h e returned call. If it is not answered within another 30 seconds, the external call will end automatically. B a s i c O p e r a t i o n www.vtechphones.com BASIC OPERATION 13 Telephone Operation Headset Jack You can use this telephone handsfree when you install any VTech 2.5 mm headset, purchased separately. Plug the headset into the jack located on the right side of the handset (under the small rubber ap). Do not force the connection, but make sure the plug ts securely. To p u r c h a s e a headset, visit us on the web at www. vtechphones.com or call VTech Cus-
tomer Service at 1-800-595-9511. In Canada, contact VTech Telecommu-
nications Canada Ltd. at www.vtech-
canada.com or 1-
800-267-7377. Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance, the weather, and the construction of your home or ofce. If you receive a call while you are out of range, the handset might not ring or if it does ring, the call might not connect when you press PHONE. Move closer to the base, then press PHONE to answer the call. If you move out of range during a phone conversation, you might hear noise or interference. To improve reception, move closer to the base. If you move out of range without pressing OFF, your phone will be left off the hook. To hang up properly, walk back into range, periodically pressing OFF. 14 BASIC OPERATION www.vtechphones.com Telephone Operation Display Screen Messages Screen Displays:
** RINGING **
CONNECTING... PHONE ON
** PAGING **
BATTERY LOW SCANNING... CANT CONNECT When:
There is a call coming in. The handset is waiting for dial tone. The handset is in use. The base is paging the handset. The battery needs to be recharged. The handset is changing to another of the 30 channels available. 1. Displays when one handset is on a call and the other handset presses PHONE. 2. Displays when base power is off and PHONE is pressed. Youll also hear a sad tone. 3. Displays when an out-of-range dial fails to connect. RINGER OFF The handset ringer is turned off. MESSAGE WAITING Displays when you have been alerted by the telephone company that you have received new voice mail. www.vtechphones.com BASIC OPERATION 15 B a s i c O p e r a t i o n The entries you store in speed dial memory will be marked with 01 through 09 and also display in the directory. Press OFF at any time to exit speed dial mode. W h e n m e m o r y is full the screen displays MEMORY FULL, an error tone sounds and you cannot store a new number until you delete a record in speed dial memory o r t e l e p h o n e directory. Speed Dialing Your phone can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each location) in the speed dial memory locations you assign (numbered 1 through 9) in each handset. These numbers can be dialed with two button presses. You can also store telephone numbers with names alphabetically in the directory. See Telephone Directory for instructions. Store a Number/Name in Speed Dial 1. Press PROG. Then press 2. Press SELECT. The screen displays ENTER 1-9. 3. Press the key (1 through 9) to assign the speed dial location this number will be stored. The screen until the screen displays SPEED DIAL. displays ENTER NAME. 4. Using the chart below, enter up to 15 characters for the name youre storing. Use to backspace and make corrections; use to advance and add a space. Dial Key Once Presses 3 Times 4 Times 5 Times 6 Times Twice 1 2 3 4 5 6 7 8 9 0
1 A D G J M P T W 0
B E H K N Q U X C F I L O R V Y
, 2 3 4 5 6 S 8 Z
7 9
16 BASIC OPERATION www.vtechphones.com Speed Dialing 5. After you enter the name, press SELECT or PROG. The screen displays ENTER NUMBER. 6. Enter the telephone number. Use to enter a pause if necessary. OR Press REDIAL/PAUSE to display the last number (up to 24 digits long) dialed from this phone. to backspace and make corrections. Press REDIAL/PAUSE 7. Press SELECT or PROG to store your entry. The screen displays DISTINCT RING? and the current setting. 8. Press or to choose Y (for yes) if you wish the phone to alert you to calls from this number by assigning a distinctive ringer after the rst ring. Choose N for a normal ringer. 9. Press SELECT or PROG to conrm. If you chose Y in Step 8, a will be displayed with the entry. Edit a Number/Name Stored in Speed Dial 1. Press and hold the speed dial location key (1-9) of the entry you wish to edit. 2. When the screen displays the entry you want to edit, press SELECT. Then press until EDIT ashes. SPEED EDIT ERASE 8005959511 01 3. Press SELECT. The screen displays the name and number. The cursor appears at the end of the and the dial pad keys to edit the name. Press SELECT to move on to edit the
, to backspace and make corrections. Press SELECT to move on to edit the distinctive to choose Y (for yes) if you wish the phone to alert you to calls from this name. Use number. Use ring setting. Press number by assigning a distinctive ringer after the rst ring. Choose N for a normal ringer. or If the location is not empty, your new entry will be stored in place of the old and will delete the former entry. Take caution to not save over entries you do not wish to delete from speed dial memory. B a s i c O p e r a t i o n 4. Press SELECT to save the edited information. www.vtechphones.com BASIC OPERATION 17 Speed Dialing Delete a Number/Name Stored in Speed Dial 1. Press and hold the speed dial location key (1-9) of the entry you wish to delete. 2. When the screen displays the entry you want to delete, press SELECT. Then press until ERASE ashes. SPEED EDIT ERASE 8005959511 01 3. Press SELECT. The screen displays ERASE NO YES and the number. The current choice ashes. 4. Press 5. Press SELECT. Youll hear a conrmation beep. until YES ashes. Dial a Speed Dial Number 1. Press and hold the speed dial location key (1-9) of the entry you wish to dial. 2. Press PHONE to dial the displayed memory number. Reassign Locations in Speed Dial 1. Press and hold the speed dial location key (1-9) of the entry you wish to reassign. 2. When the screen displays the entry you want to reassign, press SELECT. Press until SPEED ashes. SPEED EDIT ERASE 8005959511 01 3. Press SELECT. The screen displays ENTER 1-9. 4. Press the keys (1-9) to reassign this entry into another memory location. Youll hear a conrmation beep. 18 BASIC OPERATION www.vtechphones.com Telephone Directory Your phone can store 20 (including the nine speed dial entries) telephone numbers with names (up to 15 characters for the name and 24 digits for the number in each location) in the handset. Store a Number/Name in the Directory 1. Press PROG. The screen displays DIRECTORY. 2. Press SELECT. The screen displays ENTER NAME. 3. Using the chart in page 16, enter up to 15 characters for the name youre storing with the number. Use to backspace and make corrections; use to advance and add a space. 4. When you nish entering the name, press SELECT or PROG. The screen displays ENTER NUMBER. 5. Enter the telephone number. Use store a pause if necessary. OR to backspace and make corrections. Press REDIAL/PAUSE to Press REDIAL/PAUSE to display the last number (up to 24 digits) dialed from this handset. 6. Press SELECT or PROG. The screen displays DISTINCT RING? and the current setting. 7. Press to choose Y (yes) if you wish the phone to alert you to calls from this number by or changing to a distinctive ringer after the rst ring. Choose N for a normal ringer. 8. Press SELECT or PROG to conrm. If you chose Y in Step 7, a will be displayed with the directory entry. Press OFF at any time to exit the directory. When the memory is full the screen will display MEMORY FULL, an error tone sounds and you will not be able to store a new number until you delete a stored number to make room for another entry. B a s i c O p e r a t i o n Edit a Number/Name Stored in the Directory 1. Press 2. Press
. The screen displays DIRECTORY. or OR Press the dial pad key for the rst letter of the entry you want to edit. to scroll alphabetically through entries stored in directory. www.vtechphones.com BASIC OPERATION 19 Telephone Directory 3. When the screen displays the entry you want to edit, press SELECT. Then press until EDIT ashes. SPEED EDIT ERASE 8005959511 4. Press SELECT. The screen displays the name and number. The cursor appears at the end of the and the dial pad keys to edit the name. Press SELECT to conrm and move on to to backspace and make corrections. Press SELECT to conrm and move
, name. Use edit the number. Use to edit the distinctive ring setting. 5. Press SELECT to save the edited information. The screen displays DIRECTORY. or Delete a Number/Name Stored in the Directory 1. Press 2. Press OR Press the dial pad key for the rst letter of the entry you want to delete. 3. When the screen displays the entry you want to delete, press SELECT. Then press to scroll alphabetically through entries stored in directory. until ERASE ashes. SPEED EDIT ERASE 8005959511 4. Press SELECT. The screen displays ERASE NO YES and the number. The current choice ashes. 5. Press until YES ashes. 20 BASIC OPERATION www.vtechphones.com Telephone Directory 6. Press SELECT. Youll hear a conrmation beep. Move a Number/Name to the Speed Dial Memory 1. Press 2. Press
. The screen displays DIRECTORY. or OR Press the dial pad key for the rst letter of the entry you want to move. to scroll alphabetically through entries stored in directory. 3. When the screen displays the entry you want to move, press SELECT. Then press until SPEED ashes. SPEED EDIT ERASE 8005959511 4. Press SELECT. The screen displays ENTER 1-9. 5. Press the key (1-9) to move this entry from the normal directory to the speed dial memory and assign the memory location. Youll hear a conrmation beep. A memory location number (1 through 9) will be displayed with this entry. B a s i c O p e r a t i o n Dial a Number from the Directory 1. Press 2. Press
. The screen displays DIRECTORY. or OR Press the dial pad key for the rst letter of the entry you want to dial. 3. When the screen displays the entry you want to dial, press PHONE. to scroll alphabetically through entries stored in directory. www.vtechphones.com BASIC OPERATION 21 Caller ID Operation Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider. Caller ID with call waiting lets you see whos calling before you answer the phone, even when youre on another call. You may need to change your phone service to use this feature. Contact your phone service provider if:
You have both caller ID and call waiting, but as separate services (you may need combined service) You have only caller ID service, or only caller waiting service. You dont subscribe to any caller ID or call waiting services. You can use this product with regular caller ID service, and you can use this products other features without subscribing to either caller ID or combined caller ID with call waiting service. There are fees for caller ID services, and they may not be available in all areas. This product can provide information only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. 22 BASIC OPERATION www.vtechphones.com Caller ID Operation Callers telephone number Callers name Long distance call VTech *
L 800-595-9511 5/01 5:40 28 NEW OLD PM This party has called more than once. Position of call in call history Date of call Time of call Indicate whether the record is new or old About Call History (Caller ID) Your phone can store up to 45 calls in its caller ID (CID) memory. When the memory is full, the oldest call will automatically be deleted to make room for new incoming call information. For each call that comes in, the screen displays the following information between the rst and second rings:
Your callers name (15 letters are sent by your telephone company). The callers area code and telephone number. The time and date of the call. The repeat tag (*) in the upper right corner, indicating the party has called more than once. If you answer a c a l l b e fo r e the information appears on the screen, it will not be in the call history. Press OFF at any time to exit call history. l o g Each handsets c a l l i s independent from the other handset. Fo r ex a m p l e , when you delete one or all call log entries from one handset, they will not be deleted from the other handset. B a s i c O p e r a t i o n Review Call History 1. Press 2. Use and
(CID) to view call history. to scroll through records in call history. www.vtechphones.com BASIC OPERATION 23 Caller ID Operation Delete Records from Call History Delete a Specic Call:
1. Locate the record you want to delete from call history. 2. Press the DELETE key to delete. Youll hear a conrmation beep. Delete All Calls:
1. With the handset in idle (off) mode, press and hold the DELETE key to delete. The screen displays ERASE ALL NO YES. The current choice ashes. until YES ashes. 2. Press 3. Press SELECT. Youll hear a conrmation beep. Dial a Displayed Number 1. Locate the record in call history that you want to dial. 2. If you wish to change how the number is dialed, press #. The screen displays any alternate dialing sequences available for this call (area code + number; 1 + area code + number; number only; 1+
number). 3. Press SELECT. Press until DIAL ashes. DIAL PROGRAM 800-595-9511 5/01 5:40 PM OLD 28 4. Press SELECT. The number is automatically dialed. OR When the number is correctly displayed for dialing, you want to dial, press PHONE. Store a Call History Record in the Directory 1. Locate the record in the call history you want to store in the directory. 24 BASIC OPERATION www.vtechphones.com Caller ID Operation 2. If you wish to change how the number is stored, press #. The screen displays any alternate dialing sequences available for this call (area code + number; 1 + area code + number; number only; 1+
number). 3. Press SELECT, then press until PROGRAM ashes. DIAL PROGRAM 800-595-9511 5/01 5:40 PM OLD 28 4. Press SELECT three times. The screen displays:
DISTINCT RING? N 800-595-9511 5/01 5:40 PM OLD 28 5. Press 6. Press SELECT. Youll hear a conrmation beep. If you choose Y in step 5, a to select Y or N for distinctive ringer. or will be displayed with the directory entry. Display Screen Messages Screen Displays:
PRIVATE UNKNOWN
* (after name) When:
The other party is blocking name and/or number information. Your phone company is unable to receive information about this callers name and/or number. This caller has called you more than once. www.vtechphones.com BASIC OPERATION 25 B a s i c O p e r a t i o n The time will be set automatically with incoming caller ID data. You can however choose to set the time manually. To advance the minute or year by increments of 10, press and hold CHANGE. Answering System Operation At the Base Audible Indicators Your phone telephone system gives you voice prompts for feature operations and voice conrmations when you press a button or complete an operation. Setting the clock 1. Make sure the answering system is on. 2. Press TIME/SET. The system announces the clock setting, then announces: To Set Day and Time, press TIME/SET. 3. Press TIME/SET. 4. Press CHANGE until the system announces the correct day, then press TIME/SET. 5. Press CHANGE until the system announces the correct hour, then press TIME/SET. 6. Press CHANGE until the system announces the correct minute, then press TIME/SET. The system announces the current year, press CHANGE until the system announces the correct year, press TIME/SET. The system announces the current clock setting. About Announcements You can record two different announcements one for normal answering and one for when youve set the system to play the announcement only. Use normal answering when you want the system to record callers messages. Use announce only when you want to give information to callers without accepting messages. If you choose not to record an announcement, the system answers with a pre-recorded announcement. The normal answering pre-recorded announcement says: Hello. Im unable to answer your call right now. Please leave your name, number and a message after the tone. The announce only pre-
recorded announcement says: Hello, Im unable to answer your call right now. Please call again. Thank you. 26 BASIC OPERATION www.vtechphones.com Answering System Operation At the Base By setting announce only to on or off, you decide which announcement your callers will hear when the system answers a call (the system comes set for normal answering, with announce only turned off). See Set announce only, located in the Feature Summary chart later in this section, to change your announcement selection. Enter answering system fe a t u r e s e t u p a n d choose a feature to set.. .. Turn answering system on or off Select a feature setting Record outgoing announcements, and memos Review/change clock setting;
conrm feature settings Record Your Announcement 1. Press MENU until you hear Record outgoing message. 2. Press REC/MEMO. After you hear Now recording followed by a beep, speak toward the base to record an announcement up to 90 seconds long. 3. Press PLAY/STOP. The system plays back your recorded message. To review your announcement at any time:
1. Press MENU until you hear Record outgoing message. 2. Press PLAY/STOP, the system plays the current announcement. To delete your announcement:
Press DELETE during announcement playback. The system will use the pre-recorded announcement until you record a new one. Announcements less than three s e c o n d s i n length will not be recorded. B a s i c O p e r a t i o n www.vtechphones.com BASIC OPERATION 27 To advance the remote access code number by increments of ten, press and hold the CHANGE key. Answering System Operation At the Base Setting Up Your Answering System You can set up one feature at a time, or you can set up the rst feature and then move on to set up the other features in sequence. 1. Make sure the answering system is on. 2. Press MENU until the system announces the feature you want to set. Refer to the Feature Summary below for a description of the features and your choices. 3. Press CHANGE until the system announces the desired setting. 4. Press TIME/SET to conrm your selection. 5. Press MENU to move on to the next feature, or press PLAY/STOP to exit feature setup. Feature Summary Default settings indicated by * . System Announces:
Set Security Code 19*
Set Audible Message Alert Off*
On Set Announce Only On Off*
Description/Directions:
Set the remote access code you will use to access features and functions of the answering system from a touch tone phone. You can select any two digit code, from 10 to 99. When message alert is turned on, the base beeps once every 10 seconds when new messages have been received. When you turn announce only on, callers hear your announcement, but cannot leave a message. 28 BASIC OPERATION www.vtechphones.com Answering System Operation At the Base Set Base Ringer On*
Off Turn the base ringer on or off. Set Number of Rings 2 4*
6 Toll Saver Choose how many times the phone will ring before the system answers a call. With toll saver active, the system answers after two rings when you have new messages and after four when you have no new messages. Listen to, Save & Delete Messages The system automatically saves your messages until you delete them, and can store approximately 15 minutes of messages, memos, and announcements (up to a maximum of 99 messages). A message or memo can be up to four minutes long. The message window will ash to alert you to new, unplayed messages. If all messages have been reviewed, the number displayed in the window will glow steadily. If the system contains both old and new messages, it will play only the new messages rst. After all new messages are played, press the PLAY/STOP to hear all messages. Before playing a message, the system announces the day and time it was received. While the message plays, the message window displays the number of the message. After playing the last message in a mailbox, the system announces End of messages. If the system has less than ve minutes of recording time left, it announces remaining time. Yo u c a n e x i t fe a t u r e s e t u p at any time by pressing a PLAY/
STOP. If the system has less than 30 seconds of record time left, the answering s y s t e m t u r n s off. The system w i l l a n s w e r after 10 rings and announce Memor y full, please enter your security code and wait for the caller to enter the remote access code. B a s i c O p e r a t i o n www.vtechphones.com BASIC OPERATION 29 Answering System Operation At the Base Press to repeat a message;
hold to back up and play the previous message. Delete Messages To delete a message, press DELETE while the message is playing. Press and hold DELETE to delete all old messages. You cannot delete a message until its been reviewed;
deleted messages cannot be recovered. Message Window Press to skip to the next message; hold to speed up playback. Play Messages Press to play messages in a mailbox. Press again to stop playback. Call Screening/Intercept 1. Make sure the answering system is on, and set the message playback volume control above level 1 so you can hear the callers message. 2. If you decide to take the call, press PHONE on the handset. Record a Memo You can record a memo up to four minutes long, which is stored as an incoming message. 1. Press and release REC/MEMO. 2. The system announces Now recording. After the beep, speak toward the microphone. The message window displays the length of your memo up to 99 seconds, if you record a memo longer than 99 seconds, 99 continues to ash until you nish. 30 BASIC OPERATION www.vtechphones.com Answering System Operation At the Base 3. To stop recording, press the PLAY/STOP again. Window Display:
0 1-98 0-99 <--> F 1 to 99 (counting) 99 (ashing) 1-8 (on steady for one second) 10 - 99 A When:
No messages. Total number of messages, or message number during message playback. Memory if full, or total number of messages is 99. Duration of announcement or memo recording (maximum length of announcement is 90 seconds). Length of recording is more than 99 seconds. Indicates volume level selected when VOL- or VOL+
is pressed. Current remote access code while setting. Announce only mode. 1-98 and A (alternating) System is set to announce only mode and the memory is full. ON or OFF (steady for one second) Display when any setting is changed from on or off. CL <--> (normal display) Clock needs to be set.
-- (steady)
-- (ashing) System is answering a call or is in remote operation. System is in programming mode or initiallizing. B a s i c O p e r a t i o n www.vtechphones.com BASIC OPERATION 31 Answering System Operation - Remote Access Connect with the Answering System You can access many features of this system remotely from a touch tone phone. 1. Dial your telephone number. 2. When the system answers, enter your remote access code (preset to 19). The system beeps once and then announces the number of new messages. 3. Enter a remote command (see Remote Access Commands). 4. To end remote access, simply hang up the phone. Voice Menu The system has voice prompts to help you with remote operation. Press # 5 to hear the menu while remotely connected to the answering system. Remote Access Commands Function:
Play messages in a mailbox Command:
Press 1 to play all messages. Press 2 to play new messages. If there are no new messages, the system plays old messages. Press 4 while message is playing; press 4 4 to back up previous message. Press 6 while message is playing; each press advances to the next message. Press 5. Press *5. Repeat a message Skip a message Stop Help Save messages Hang up. 32 BASIC OPERATION www.vtechphones.com Answering System Operation - Remote Access Function:
Delete message Command:
Press 3 while message is playing. Press 3 3 to delete all old messages. Press #7; system plays announcement, then beeps. Press *7; after beep, record announcement, press 5 to stop. System plays back announcement. Press 8, speak after beep; press 5 when nished. Press 0; the system announces, Answering machine off. Press 0 again to turn the system back on. Review announcement Record announcement Record memo Turn system off Turn system on When system is off, it answers after 10 rings and announces, Please enter you security code. Enter your remote access code, then press 0 to turn the answering system on. Press #9. Review romote access code Change romote access code Press *9. I f n o k e y i s pressed within 10 seconds of entering remote access, the voice m e n u w i l l b e announced. After the voice menu announcement, i f n o k e y i s pressed within 2 0 s e c o n d s , t h e r e m o t e access call will automatically end. B a s i c O p e r a t i o n www.vtechphones.com BASIC OPERATION 33 If you repeatedly get a low battery indicator, even after charging overnight, the battery should be replaced. To reduce the risk of re or injury to persons or damage to the telephone, read and follow these instructions carefully: Charge t h e b a t t e r y p r o v i d e d w i t h or identified for u s e w i t h t h i s product only in accordance with the instructions and limitations specified in the users manual. Batteries Battery Care and Maintenance A fully charged battery provides an average talk time of about ve hours. The battery needs charging when:
A new battery is installed in the handset. The phone beeps twice every ve seconds. The screen displays BATTERY LOW and the low battery icon. Place the handset in the base so the CHARGE light turns on. The battery is typically fully charged in 18 hours. You can keep the battery fully charged by returning the handset to the base after each use. Replacing the Handset Battery 1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding the cover downward. 2. Lift out the old battery and disconnect. 3. Align the two holes in the new batterys plug with the socket pins, and snap the plug into place. Snap the battery in the compartment, as described in Installation, on page 5. 4. Replace the cover by sliding it up into place. 5. The new battery must be charged before using the phone. Place the handset in the base and allow it to charge for at least 18 hours the rst charge. The telephone might operate before that, but for best performance, let the battery charge fully. 34 BASIC OPERATION www.vtechphones.com Troubleshooting If you have difculty operating your phone, the suggestions below should solve the problem. If you still have difculty after trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications Canada Ltd. at 1-800-267-7377. Problem My phone doesnt work at all. Suggestion Make sure the power cord is plugged in. Make sure the telephone line cord is plugged rmly into the base unit and the telephone wall jack. Charge the battery in the handset for 18 hours. For optimum daily performance, return the handset to its base when not in use. Reset the base. Unplug the units electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. You may need to purchase a new battery, please refer to the Batteries section of this users manual. First try all the suggestions above. Move the handset closer to the base. You might have moved out of range. Your line cord might be malfunctioning. Try installing a new line cord. If the previous suggestions dont work, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company. I cannot get a dial tone. www.vtechphones.com ADDITIONAL INFO 35 A d d i t i o n a l I n f o r m a t i o n Troubleshooting Problem Suggestion I cannot dial out. Make sure you have a dial tone before dialing. The handset may take a second or two to nd the base and produce a dial tone. This is normal. Wait an extra second before dialing. Make sure your phone is set to the correct dial mode for the type of service that you have
(pulse or touchtone). Refer to the Installation section of this users manual to set the dial mode. If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.) Eliminate any background noise. Noise from a television, radio or other appliance may cause the phone to not dial out properly. If you cannot eliminate the background noise, rst try muting the handset before dialing, or dialing from another room in your home with less background noise. My handset beeps four times and isnt performing normally. Make sure the power cord is securely plugged into the base. Plug the unit into a different, working outlet not controlled by a wall switch. Move the handset closer to the base. You might have moved out of range. If the handset is in its base and the charging light does not come on, refer to Charge Light is Off in this troubleshooting guide. Reset the base. Unplug the units electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones. 36 ADDITIONAL INFO www.vtechphones.com Troubleshooting Problem Cant Connect displays on my handset. Suggestion Move the handset closer to the base. You might have moved out of range. If the handset is in its base and the charging light does not come on, refer to The charge light is off in this troubleshooting guide. The batteries will not hold a charge. Reset the base. Unplug the units electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones. Charge the battery in the handset for 18 hours. For optimum daily performance, return the handset to its base when not in use. You may need to purchase a new battery, please refer to the Batteries section of this users manual. Your phone might be malfunctioning. Please refer to the Warranty section of this users manual for further instruction. www.vtechphones.com ADDITIONAL INFO 37 A d d i t i o n a l I n f o r m a t i o n Troubleshooting Problem I get noise, static, or weak signal even when Im near the base. Suggestion Press the CHAN/DELETE button while on a call until the interference has been eliminated. Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones. Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave. If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector. Relocate your phone to a higher location. The phone will likely get better reception not installed in a low area. If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.) I hear other calls while using my phone. Disconnect your base unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company. I hear noise in the handset, and none of the keys or buttons work. Make sure the power cord is plugged in. 38 ADDITIONAL INFO www.vtechphones.com Troubleshooting Problem Suggestion My handset does not ring when I receive a call. Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this users manual. Make sure the telephone line cord is plugged rmly into the base unit and the telephone jack. Make sure the power cord is plugged in. You may be too far from the base unit. Charge the battery in the handset for 18 hours. For optimum daily performance, return the handset to its base when not in use. You may have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of the other phones. The layout of your home or ofce might be limiting the operating range. Try moving the base to another location, preferably on an upper oor. If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.) Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply.) Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones Your line cord might be malfunctioning. Try installing a new line cord. www.vtechphones.com ADDITIONAL INFO 39 A d d i t i o n a l I n f o r m a t i o n Troubleshooting Problem My calls fade or cut in and out while Im using my handset. The charge light is off. Suggestion Press the CHAN/DELETE button while on a call until the interference has been eliminated. Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave is running. Do not install this phone in the same outlet or near the microwave. If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector. Relocate your phone to a higher location. The phone will get better reception not installed in a low area. If the other phones in your home are having the issue, the problem is in your wiring or local service. Contact your local telephone company (charges may apply.) Clean the handset and base charging contact each month using a pencil eraser or cloth. Make sure the power and line cords are plugged in correctly and rmly. Reset the base. Unplug the units electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the handset and base to reset. Your phone might be malfunctioning. Please refer to the Warranty section of this users manual for further instruction. 40 ADDITIONAL INFO www.vtechphones.com Troubleshooting Problem Suggestion My Caller ID isnt working. My answering machine is not recording messages. I cannot hear recorded messages. CL is ashing in the base message display window. Caller ID is a subscription service. You must subscribe to this service for this feature to work on your phone. Your caller must be calling from an area that supports caller ID. Both you and your callers telephone companies must use caller ID compatible equipment. Make sure system is turned ON (the ON/OFF key is illuminated). Make sure the announce only feature is set to OFF. Using the base volume control, raise the volume to a comfortable listening level. You need to set the day and time. Refer to the section(s) on setting day and time in this users manual. Make sure announce only feature is set to OFF Common cure for electronic equipment. If the unit does not seem to be responding normally, then try putting the handset in its base. If it does not seem to respond, do the following (in the order listed):
1. Disconnect the power to the base. 2. Disconnect the handset battery, and spare battery, if applicable. 3. Wait a few minutes. 4. Connect power to the base. 5. Re-install the battery(ies). 6. Wait for the handset to re-establish its link with the base. To be safe, allow up to one minute for this to take place. www.vtechphones.com ADDITIONAL INFO 41 A d d i t i o n a l I n f o r m a t i o n Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind. Warranty Statement Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords. What does this limited warranty cover?
The manufacturer of this VTech product, VTech Communications, warrants to the holder of a valid proof of purchase (Consumer or you) that the product and all accessories provided by VTech in the sales package (Product) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America. What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (Materially Defective Product)?
During the limited warranty period, VTechs authorized service representative will repair or replace at VTechs option, without charge, a Materially Defective Product. If we repair this product, we may use new or refurbished replacement parts. If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design. VTech will return repaired or replacement products to you in working condition. VTech will retain defective parts, modules, or equipment. Repair or replacement of Product, at VTechs option, is your exclusive remedy. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period?
The limited warranty period for the product extends for ONE (1) YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited warranty. This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or
(b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty?
This limited warranty does not cover 1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, re, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modication by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or 42 ADDITIONAL INFO www.vtechphones.com Warranty Statement 4. Product to the extent that the problem is caused by use with non-VTech electrical accessories; or 5. 6. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes ); or 7. Product returned without valid proof of purchase (see 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service?
To obtain warranty service in the United States of America, call 1-800-595-9511 for instructions regarding where to return the Product. Before calling for service, please check the users manual. A check of the Product controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product (s) to the service location. VTech will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difculty;
2. Include valid proof of purchase (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other Limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this product. The warranty exclusively describes all of VTechs responsibilities regarding the product. There are no other express warranties. No one is authorized to make modications to this limited warranty and you should not rely on any such modication. State Law Rights: This warranty gives you specic legal rights, and you may also have other rights which vary from state to state. Limitations: Implied warranties, including those of tness for a particular purpose and merchantability (an unwritten warranty that the product is t for ordinary use) are limited to one year from date of purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost prots or revenue, inability to use the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. www.vtechphones.com ADDITIONAL INFO 43 A d d i t i o n a l I n f o r m a t i o n Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock and injury, including the following:
1. 2. 3. 4. 5. 6. Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool). Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage. Slots and openings in the back or bottom of the base unit and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of re or electric shock. Never spill liquid of any kind on the product. 7. 8. 9. 10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specied access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 11. Do not overload wall outlets and extension cords as this can result in the risk of re or electric shock. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the 12. following conditions:
A. When the power supply cord or plug is damaged or frayed. B. C. D. If liquid has been spilled onto the product. If the product has been exposed to rain or water. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. If the product has been dropped and the base and/or handset has been damaged. If the product exhibits a distinct change in performance. E. F. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. Only put the handset of your telephone next to your ear when it is in normal talk. 13. 14. 15. 44 ADDITIONAL INFO www.vtechphones.com FCC, ACTA and IC Regulation CC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
* Reorient or relocate the receiving antenna.
* Increase the separation between the equipment and receiver.
* Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
* Consult the dealer or an experienced radio/TV technician for help. Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the users body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip. FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the users manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information, please contact your local telephone company. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:
www.vtechphones.com ADDITIONAL INFO 45 A d d i t i o n a l I n f o r m a t i o n FCC, ACTA and IC Regulations
* Remain on the line and briey explain the reason for the call before hanging up.
* Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The term IC: before the certication/registration number only signies that the Industry Canada technical specications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve. The RBRC Seal The RBRC Seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in your area. VTechs participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1-800-8-BATTERY for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTechs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation. 46 ADDITIONAL INFO www.vtechphones.com Technical Specications Enhanced 5.8GHz technologyyour phone operates on a dual band transmission that combines the best of 5.8GHz and 900MHz technologies, providing enhanced performance over standard cordless telephones. Frequency Control Transmit Frequency Receive Frequency Crystal controlled PLL synthesizer Base: 912.75 - 917.10 MHz Handset: 5863.80 - 5872.5 MHz Base: 5863.80 - 5872.5 MHz Handset: 912.75 - 917.10 MHz Channels 30 Nominal Effective Range Maximum power allowed FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Size Weight Power Requirements Memory Handset: 184mm X 52mm X 41mm Base: 160mm X 144mm X 104mm (with wallmount) Charger: 85mm X 78mm X 50mm Handset: 130 grams Base: 347 grams (with wallmount) Charger: 61grams Handset: 600mAH Ni-Cd Battery Base: 9V DC @ 400mA Charger: 6V DC @ 200mA 9 Speed dial locations; up to 24 digits, 15 characters per location Directory: 20 Memory locations (including the nine speed dial entries);
up to 24 digits, 15 characters per location CID: 45 Memory locations www.vtechphones.com ADDITIONAL INFO 47 A d d i t i o n a l I n f o r m a t i o n A About announcements 26 About call history 23 Additional info. 35-47 Answering system operation - remote access 32-33 Answering system operation at the base 26-31 Attach belt clip 10 Audible indicators 26 B Basic operation 11-34 Batteries 34 Battery care and maintenance 34 Before you begin 4 C Call forward 13 Call screening/intercept 30 Caller ID operation 22-25 Charge the handset battery 8 Check for dial tone 8 Choose Location 5 Clear Message Waiting Alert 13 Connect with the answering system 32 D Delete a number/name stored in memory 18 Delete a number/name stored in the directory 20 from call history 24 Delete records Dial a displayed number 24 Dial a memory number 18 Dial a number from the directory 21 Display screen messages - caller ID operation 25 Display screen messages - telephone operation 15 E Edit a number/name stored in memory 17 Edit a number/name stored in the directory 19 F FCC, ACTA and IC regulation 45 Feature summary 28 G Getting started 5-9 H Handset operation 11 Handset ringer style/battery save 9 Headset Jack 14 I Installation 5-10 Important safety instructions 44 Install Handset Battery 5 L Listen to, save &
delete messages 29 M Mantenance 42 Message Waiting 12 Move a number/name to the speed dial memory 21 O Operating range 14 48 INDEX www.vtechphones.com P Parts check list 4 R Reassign locations in memory 18 Record a memo 30 Record your announcement 27 Remote access commands 32 Replacing the Handset Battery 34 Review call history 23 S Set Handset date and time 9 Set language mode 8 Set the dial mode 8 Setting the clock 26 Setting up your answering system 28 Speed dialing 16-18 Store a call history Store a number Store a number record in the directory 24
/name in the directory 19
/name in memory 16 T Telephone operation 11-15 Connect Power and Telephone Line Cords 6 Technical Specications 47 Telephone directory 19-21 Temporary tone dialing 13 To delete your announcement 27 To review your announcement at any time 27 Troubleshooting 35-41 V Voice menu 32 W Wall Mounting 7 Warranty statement 42 Window display 31 www.vtechphones.com INDEX 49
1 2 | User manual warning statements | Users Manual | 65.03 KiB |
FCC, ACTA and IC Regulation FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
* Reorient or relocate the receiving antenna.
* Increase the separation between the equipment and receiver.
* Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
* Consult the dealer or an experienced radio/TV technician for help. Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The base unit shall be installed and used such that parts of the users body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip. FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identier in the format US:AAAEQ##TXXXX. This identier must be provided to your local telephone company upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in the users manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information, please contact your local telephone company. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualied installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty. If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to le a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:
38 ADDITIONAL INFO www.vtechphones.com FCC, ACTA and IC Regulations
* Remain on the line and briey explain the reason for the call before hanging up.
* Perform such activities in off-peak hours, such as early morning or late evening. Industry Canada This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The term IC: before the certication/registration number only signies that the Industry Canada technical specications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed ve. The RBRC Seal The RBRC Seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in your area. VTechs participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1-
800-8-BATTERY for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTechs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation. www.vtechphones.com ADDITIONAL INFO 39 A d d i t i o n a l I n f o r m a t i o n
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2005-11-04 | 912.75 ~ 917.1 | DXX - Part 15 Low Power Communication Device Transmitter | Class II permissive change or modification of presently authorized equipment |
2 | 2005-07-14 | 912.75 ~ 917.1 | DXX - Part 15 Low Power Communication Device Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2005-11-04
|
||||
1 2 |
2005-07-14
|
|||||
1 2 | Applicant's complete, legal business name |
VTech Telecommunications Ltd
|
||||
1 2 | FCC Registration Number (FRN) |
0015973951
|
||||
1 2 | Physical Address |
23/F Tai Ping Ind Center Block 1
|
||||
1 2 |
Tai Po NT, N/A
|
|||||
1 2 |
Hong Kong
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
s******@nemko.com
|
||||
1 2 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
app s | FCC ID | |||||
1 2 | Grantee Code |
EW7
|
||||
1 2 | Equipment Product Code |
80-5735-00
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
M**** T****
|
||||
1 2 | Title |
Approbation Supervisor
|
||||
1 2 | Telephone Number |
852-2********
|
||||
1 2 | Fax Number |
852-2********
|
||||
1 2 |
m******@vtech.com
|
|||||
app s | Technical Contact | |||||
1 2 | Firm Name |
Nemko Canada Inc.
|
||||
1 2 |
Nemko Canada
|
|||||
1 2 | Name |
R****** G******
|
||||
1 2 |
R******** C******** D********
|
|||||
1 2 | Physical Address |
303 River Road
|
||||
1 2 |
Ottawa, Ontario, K1V 1H2
|
|||||
1 2 |
Ottawa, K1V 1H2
|
|||||
1 2 |
Canada
|
|||||
1 2 | Telephone Number |
613-7******** Extension:
|
||||
1 2 |
613 7******** Extension:
|
|||||
1 2 | Fax Number |
613-7********
|
||||
1 2 |
613 7********
|
|||||
1 2 |
r******@nemko.com
|
|||||
1 2 |
r******@nemko.com
|
|||||
app s | Non Technical Contact | |||||
1 2 | Firm Name |
Nemko Canada
|
||||
1 2 | Name |
R****** C******** D****
|
||||
1 2 | Physical Address |
303 River Road
|
||||
1 2 |
Ottawa, K1V 1H2
|
|||||
1 2 |
Canada
|
|||||
1 2 | Telephone Number |
613 7******** Extension:
|
||||
1 2 | Fax Number |
613 7********
|
||||
1 2 |
r******@nemko.com
|
|||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
1 2 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 08/28/2005 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | DXX - Part 15 Low Power Communication Device Transmitter | ||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Cordless Telephone Base Transceiver | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Class II permissive change or modification of presently authorized equipment | ||||
1 2 | Original Equipment | |||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | Yes | ||||
1 2 | Grant Comments | Class II permissive change for change of antenna. Original grant issued July 14, 2005 | ||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
Nemko Canada Inc. (Ottawa)
|
||||
1 2 | Name |
C****** N******
|
||||
1 2 | Telephone Number |
613-7******** Extension:
|
||||
1 2 | Fax Number |
613-7********
|
||||
1 2 |
c******@nemko.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 68 | 912.75000000 | 917.10000000 | ||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | 68 | 912.75000000 | 917.10000000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC