FCC ID: EW780-2062-00 DECT 6.0 Cordless Telephone - Handset

 

Complete users manual BL102/BL102-2/BL102-3/

BL102-4/BL102-5 DECT 6.0 cordless telephone/

answering system with caller ID/call waiting Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 2-2 of this manual. Please thoroughly read this users manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. This telephone meets the California Energy Commission regulations for energy consumption. Your telephone is set up to comply with the energy-conserving standards right out of the box. No further action is necessary. This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets. Visit www.telephones.att.com/headsets for a list of compatible cordless headsets. Model number: BL102 (one handset) BL102-2 (two handsets) BL102-3 (three handsets) BL102-4 (four handsets) BL102-5 (five handsets) Type: DECT 6.0 cordless telephone/answering system with caller ID/call waiting Serial number: ________________________________________________________ Purchase date: ________________________________________________________ Place of purchase: _____________________________________________________________ Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.

used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. The ENERGY STAR program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR label indicating it meets the latest

2020 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Quick start guide BL102/BL102-2/BL102-3/

BL102-4/BL102-5 DECT 6.0 cordless telephone/

answering system with caller ID/call waiting Quick start guide Smart call

Telephone base Cordless handset

(1 for BL102)

(2 for BL102-2)

(3 for BL102-3)

(4 for BL102-4)

(5 for BL102-5) B a t t e r y P a c k

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C E C T V E R S L E H A U T Charger for cordless handset with power adapter installed

(1 for BL102-2)

(2 for BL102-3)

(3 for BL102-4)

(4 for BL102-5) Battery for cordless handset

(1 for BL102)

(2 for BL102-2)

(3 for BL102-3)

(4 for BL102-4)

(5 for BL102-5) Battery compartment cover

(1 for BL102)

(2 for BL102-2)

(3 for BL102-3)

(4 for BL102-4)

(5 for BL102-5) Wall-mount bracket Telephone line cord Power adapter for telephone base Complete users manual BL102/BL102-2/BL102-3/

BL102-4/BL102-5 DECT 6.0 cordless telephone/

answering system with caller ID/call waiting Table of contents Getting started Quick reference guide - handset ......... 1 Quick reference guide - telephone base ...................................................................3 Installation ......................................................... 4 Telephone base and charger installation ....................................................5 Telephone base installation ..............5 Charger installation ................................5 Battery installation and charging ...... 6 Installation options ...................................... 8 Tabletop to wall-mount installation ................................................ 8 Wall-mount to tabletop installation ................................................ 9 Telephone settings Handset settings ......................................... 10 Ringer volume .......................................... 11 Ringer tone ................................................. 11 Set date/time ...........................................12 LCD language ............................................13 Caller ID announce ................................13 Set speed dial voicemail number ..................................................... 14 Voicemail (visual message waiting) indicator ................................15 Clear voicemail indicator ..................15 Rename handset ................................... 16 Key tone ...................................................... 16 Use caller ID to automatically set date and time ................................17 Home area code .....................................17 Dial mode ................................................... 18 Web address ............................................. 18 QUIET mode .............................................. 18 Telephone operation Handset operation ..................................... 19 Making a call ............................................. 19 On hook dialing (predialing) .......... 19 Answering a call ..................................... 19 Ending a call .............................................. 19

........................................................ 19 Temporary ringer silencing ............ 19 Speakerphone .........................................20 Last number redial ...............................20 Equalizer .......................................................21 Options while on calls .............................. 22 Volume control ....................................... 22 Call waiting ................................................ 22 Mute ............................................................... 22 Chain dialing ............................................. 23 Audio Assist ...........................................24 Temporary tone dialing ....................24 Blind transfer ........................................... 25 Multiple handset use Multiple handset use .................................26 Handset locator .....................................26 Join a call in progress .........................26 Intercom ............................................................ 27 Answer an incoming call during an intercom call ................................... 27 Call transfer using intercom ................28 About the directory ...................................29 Shared directory ....................................29 Capacity .......................................................29 Create directory entries .........................30 Create a new directory entry........30 Add a predialed telephone number to the directory ................31 Review the directory ................................. 32 Review directory entries .................. 32 Search by name ..................................... 32 Dial, delete or edit directory entries ........................................................... 33 Display dial ................................................. 33 Delete a directory entry ................... 33 Edit a directory entry ......................... 33 Speed dial ........................................................34 Assign a speed dial number ...........34 Reassign a speed dial number .....34 Delete a speed dial number ........... 35 Assign your speed dial voicemail number .............................. 35 Make a call using speed dial ........... 35 Check your voicemail using speed dial ................................................ 35 Caller ID About caller ID ...............................................36 Information about caller ID with call waiting ..................................36 Caller ID history ............................................ 37 How the caller ID history

(caller ID log) works .......................... 37 Missed (new) call indicator ............. 37 Caller ID operation ......................................38 Memory match .......................................38 Review the caller ID history ............38 View dialing options ............................39 Dial a caller ID log entry ....................39 Delete caller ID log entries .............39 Save a caller ID log entry to the directory ........................................ 40 Reasons for missing caller ID information ............................................... 41 Answering system Answering system settings ..................42 Announcement .......................................42

.........................................43 Call screening.......................................... 44 Number of rings .................................... 44 Remote access code ...........................45 Message alert tone ............................. 46 Message recording time ................. 46 About the answering system ..............47 Answering system and voicemail indicators .........................47 Using the answering system and voicemail together .................47 Message capacity ................................ 48 Voice prompts ........................................ 48 Call screening at the telephone base ............................................................ 48 Call screening at the handset ...... 49 Call intercept ........................................... 49 Base ringer ................................................ 49

message alert tone ......................... 49 Message playback .......................................50 Options during playback ..................50 Delete all old messages .....................51 Recording and playing memos .......... 52 Record a memo ...................................... 52 Play back a memo ................................ 52 Base message counter displays ........ 53 Message counter displays ............... 53 Remote access ..............................................54 Appendix Adding and registering handsets/

headsets ......................................................56 Register a handset to your telephone base ....................................56 Deregistering handsets .......................... 57 Deregister all handsets from your telephone base ........................ 57 Alert tones and lights ...............................58 Screen icons .............................................58 Handset alert tones ............................58 Telephone base tones .......................58 Lights .............................................................59 Handset display screen messages ...60 Screen display messages ................60 Troubleshooting...........................................62 Maintenance ...................................................70 Important safety information .............71 Safety information ................................71 Especially about cordless telephones .............................................. 72 Precautions for users of implanted cardiac pacemakers ........................................... 72 Pacemaker patients ............................ 72 Especially about telephone answering systems ........................... 72 FCC Part 68 and ACTA .............................. 73 FCC Part 15 ....................................................... 75 California Energy Commission battery charging testing instructions ............................................... 76 Limited warranty ......................................... 77

..........................79 DECT 6.0 digital technology ...........79 Telephone operating range ...........79

and clarity ...............................................79 HD audio ......................................................79 Index Index .................................................................... 80 Getting started Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this users manual. Always follow basic safety precautions when using this

Safety information

Read and understand all instructions in the users manual. Observe all markings on the

Avoid using a telephone during a thunderstorm. There may be a slight chance of electric product. shock from lightning.

Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations

use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.

Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly. Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion. If this product does not operate normally, see the Troubleshooting section on pages 62-69 of this users manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section on pages 77-78. Do not open this product except as directed in your users manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.

Replace batteries only as described in your users manual (pages 6-7). Do not burn or puncture batteries they contain caustic chemicals.

position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet. CAUTIONS:

Use only the power adapters provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

Use only the supplied rechargeable battery or replacement battery (model BT183342/

BT283342). To order, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. i CAUTION: type. Dispose of used batteries according to the instructions. 1 Getting started Important safety information Especially about cordless telephones

Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.

Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from

is interrupted.

Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is

reduce or eliminate the interference.

Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.

Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. Or you may call 1-800-8-BATTERY for locations accepting spent Ni-MH batteries. RBRC and 1-800-8-BATTERY are registered trademarks of the Rechargeable Battery Recycling Corporation. Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients Should keep wireless telephones at least six inches from the pacemaker. Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON. Should use the wireless telephone at the ear opposite the pacemaker. WTRs evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. Especially about telephone answering systems

call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation. SAVE THESE INSTRUCTIONS 2 Getting started Quick reference guide - handset 9 10 11 12 13 14 1 2 3 4 5 6 7 8 1 2 3 CHARGE indicator

On when the handset is charging in the telephone base or charger. REDIAL/PAUSE

Press repeatedly to view the last ten numbers dialed (page 25).

While entering numbers, press and hold to insert a dialing pause (page 35).

DIR/VOLUME

Press DIR to show directory entries when the handset is not in use (page 37).

Press to scroll up while in menus.

While entering names or numbers, press to move the cursor to the right.

Press to increase the listening volume when on a call (page 27), or to increase the message playback volume

(page 82).

CID/VOLUME

Press CID to show caller ID log when the handset is not in use (page 41).

Press to scroll down while in menus.

While entering names or numbers, press

Press to decrease the listening volume when on a call (page 27), or to decrease the message playback volume

(page 82). 3 4 PHONE/FLASH

Press to make or answer a call (page 24).

During a call, press to answer an incoming call when you receive a call waiting alert (page 27).

During message playback, press to call back the caller if the callers number is available (page 82). 1 5

While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory

(page 42).

Press and hold to set or to dial your voicemail number (page 19). 6 TONE

Press to switch to tone dialing temporarily during a call if you have pulse service. 7

/SPEAKER

Press to make or answer a call using the speakerphone (page 25).

Press to switch between the speakerphone and the handset (page 25). Getting started Quick reference guide - handset 9 10 11 12 13 14 1 2 3 4 5 6 7 8 8 MUTE/DELETE

During a call, press to mute the microphone (page 27).

When the handset is ringing, press to mute the ringer temporarily (page 24).

While reviewing the caller ID log, directory, redial memory, block list, allow list, or star name list, press to delete an individual entry.

While predialing, press to delete digits.

During message or announcement playback, press to delete the playing message or the recorded announcement. 9 10 Visual ringer indicator

Flashes when there is an incoming call. AUDIO ASSIST

Voices will sound louder and clearer when you press AUDIO ASSIST while on a call using the handset (page 29). 11 MENU/SELECT

When the handset is not in use, press 14 to show the menu.

While in the menu, press to select an item or save an entry or setting. 12 OFF/CANCEL

During a call, press to hang up (page 24).

While in a menu, press to cancel an operation, back up to the previous menu, or exit the menu display; or press and hold this button to exit to idle mode.

When the handset is ringing, press to mute the ringer temporarily (page 24).

Press and hold while the telephone is not in use to erase the missed call indicator (page 40). 13 QUIET# (pound key)

Press repeatedly to display other dialing options when reviewing a caller ID log entry (page 42).

Press and hold to enter the QUIET mode setting screen, or to deactivate QUIET mode (page 23). CALL BLOCK

Press to block the incoming call when the telephone is ringing (page 45) or during the call (page 72).

When the handset is not in use, press to show the Smart call blocker menu

(page 49). Audio Assist is a registered trademark of Advanced American Telephones. 4 Getting started Quick reference guide - handset Main menu Play messages ECO Main menu Play messages (page 82) Answering sys (page 73) Smart call blk (page 45) Directory (page 34) Caller ID log (page 39) Intercom (page 32) Ringers (page 16) Set date/time (page 17) Caller ID annc ()page 18 Settings (page 18) Using menus:

Press MENU/SELECT to show the menu.

Press CID or DIR to scroll through menu items.

Press MENU/SELECT changes to a highlighted menu item.

Press OFF/CANCEL to cancel an operation, back up to the previous menu, or exit the menu display. 5 Getting started Quick reference guide - telephone base 1 2 3 4 5 6 7 8 9 10 11

/ANSWER ON 6 Speaker

Press to turn the built-in answering

page 74). Antenna X/DELETE 1 2 3

/HANDSET LOCATOR

While the phone is idle, press to page all handsets (page 31). Message counter

Shows the number of messages or other answering system information. 4

/REPEAT

Press to repeat a message.

Press twice to play the previous message (page 82). 5 IN USE indicator

On when the handset is in use, or when the answering system is answering an incoming call.

Flashes when another telephone is in use on the same line.

Flashes when there is an incoming call. 7 8 9

Press to delete the message currently playing (page 82).

Press twice to delete all old messages when the phone is not in use (page 83).

/PLAY/STOP

Press to start or stop message playback (page 82). 10

VOLUME

During message playback, press to adjust the listening volume (page 82).

While in idle mode, press to adjust the base ringer volume. 11

/SKIP

Press to skip a message (page 82). 6 Getting started Installation You must install and charge the battery before using the telephone. See pages 6-7 for easy instructions. Install the telephone base close to a telephone jack and a power outlet not

or vertically mounted on the wall (see page 13). For optimum range and better reception, place the telephone base in a central and open location. If you subscribe to high-speed Internet service (DSL - digital subscriber line)

noise and caller ID problems caused by DSL interference. Please contact your DSL

Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Avoid placing the telephone base and charger too close to:

Communication devices such as television sets, VCRs, or other cordless telephones.

Excessive heat sources.

Excessive dust sources such as a workshop or garage.

Excessive moisture.

Extremely low temperature.

Mechanical vibration or shock such as on top of a washing machine or workbench. 7 Getting started Telephone base and charger installation Install the telephone base and charger, as shown below. The telephone base is ready for tabletop use. If you want to change to wall-

mounting, see Installation options on page 13 for details. Telephone base installation

Plug the large end of the telephone base power adapter into a power outlet not controlled by a wall switch.

Route the power adapter cord through this slot.

Raise the antenna. Charger installation

Plug the other end of the telephone line cord into a telephone jack or a

If you have DSL high-speed Internet service, a included) is required.

be plugged into the telephone wall jack. Telephone line cord

Plug one end of the telephone line cord into the telephone jack on the back of the telephone base.

Plug the small end of the telephone base power adapter into the power adapter jack on the back of the telephone base. Plug the power adapter into a power outlet not controlled by a wall switch. IMPORTANT INFORMATION 1. Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 2. The power adapters are intended to be correctly

prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. 8 Getting started Battery installation and charging Install the battery, as shown below. Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when

See the table on page 110 for battery operating times. If the screen shows Place in charger and , you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. The following table summarizes the battery charge indicators and actions to take. Battery indicators Battery status Action The screen is blank, or shows Battery has no or very little Charge without interruption Place in charger and charge. The handset cannot

(at least 30 minutes).

be used. The screen shows Low

battery and Battery has enough charge Charge without interruption to be used for a short time.

(at least 30 minutes). The screen shows Battery is charged. To keep the battery charged, HANDSET X. place it in the telephone base or charger when not in use. NOTE: If you are on a phone call in low battery mode, you hear four short beeps every minute. Step 1 Plug the battery connector securely into the socket inside the handset battery compartment. Insert the supplied battery with the label THIS SIDE UP facing up, as indicated. THIS SIDE UP 5 3 5 1 R C

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I a 4 S P 3 N S y 3 8 A D R O N N I O P a N E M I H r e t t 1 W T T a B B Step 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the handset is on during charging. IMPORTANT INFORMATION 1. Use only the supplied rechargeable battery or replacement battery (model BT183342/

BT283342). To order, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 2. If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage. 10 Getting started Initial setups

a power outage, the handset will prompt you to set the date and time. For instructions, see Set date/time on page 17. To skip setting the date and time, press OFF/CANCEL. Date: MM/DD/YY Time: HH:MM - -

ECO ECO ECO

handset then prompts if you want to set Smart call blocker. Press MENU/SELECT on the handset to start the Smart call blocker setup via voice guide. To skip the setup, press OFF/CANCEL on the handset. Voice guide set Smart call blk?

Voice guide to set Smart call blocker:

If you choose to set Smart call blocker via voice guide, you hear a voice prompt, Hello! This voice guide will assist you with the basic setup of Smart call blocker.... Listen to the instructions and then choose one of the following options. On the handset:

Press 1 if you want to screen calls with telephone numbers that are not Setting up ECO Smart call blk... saved in your directory, allow list or star name list; or

Press 2 if you do not want to screen calls, and want to allow all incoming calls to get through. If you select option 1 to screen all incoming calls, we recommend that you add the phone numbers of your family members and friends, and desired businesses to your Directory (see page 34) or Allow list (see page 56), or add their names to the Star name list (see page 61). This will avoid Smart call blocker to screen their calls. For more details, see Smart call blocker on page 45. Note: You can restart the voice guide to set Smart call blocker by resetting your handset power. 11 Getting started Initial setups

handset will prompt if you want to set up the answering system. Press MENU/SELECT to start the answering system setup via voice guide. For more details, see Voice guide on page 75. To skip the setup, press OFF/CANCEL on the handset. Voice guide to set up Ans sys?

ECO 12 Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall-mount bracket to connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers. You might need a professional to install the mounting plate. Tabletop to wall-mount installation 1. Plug the telephone line into the telephone base. If you are using a DSL

telephone line cord (or 2. Align the holes on the wall-mount bracket with the standard wall plate and slide the wall-mount bracket down until it locks securely. 3. Position the telephone base, as shown below. Insert the extended tabs of the wall-mount bracket into the slots on the back of the telephone base. Push the telephone base down until it is securely in place. 4. Plug the power adapter into a power outlet not controlled by a wall switch. Plug the other end of the power adapter into the telephone base. Bundle the telephone line cord and power adapter cord neatly with twist ties. 1 3 B B B A A A 2 4 13 Getting started Installation options Wall-mount to tabletop installation 1. Unplug the large end of the power adapter from the electrical outlet. 2. If the telephone line cord and power adapter cord are bundled, untie

mounting plate. 3. jack. Push the telephone base up and away from the wall-mount bracket to detach it from the wall-mount bracket. 4. See Telephone base and charger installation on page 8. 14 Telephone settings Telephone settings Telephone settings Use the menu to change the telephone settings. 1. Press MENU/SELECT when in idle mode (when the phone is Play messages not in use) to enter the main menu. 2. Press CID or DIR to scroll to the feature to be changed. 3. Press MENU/SELECT to select the highlighted item. ECO OFF/CANCEL to cancel an operation, back up to NOTE: Press the previous menu or exit the menu display. Press and hold idle mode. OFF/CANCEL to return to 15 Telephone settings Telephone settings Telephone settings Ringer volume You can set the ringer volume level (1-6) to one of six levels

appears on the screen. Ringers 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Ringers, then press MENU/SELECT. Ringer volume 3. Press MENU/SELECT again to select Ringer volume. 4. Press CID or DIR to sample each volume level. 5. Press MENU/SELECT to save your preference. There is

previous menu. ECO ECO ECO Volume:

NOTES:

The handset ringer volume also determines the ringer volume for intercom calls. If the ringer volume is set to off, that handset is silenced for all incoming calls. However, the handset still plays the paging tone when responding to the handset locator. If the ringer volume is set to off, the caller ID will not be announced and the screen will briefly display Caller ID wont be announced.

Ringer tone You can choose one of 10 ringer tones. 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Ringers, then press 3. Press CID or DIR to scroll to Ringer tone, then press MENU/SELECT. MENU/SELECT. 4. Press CID or DIR to sample each ringer tone. 5. Press MENU/SELECT to save your preference. There is a confirmation tone and the screen returns to the previous menu. Ringer tone ECO ECO Tone: 1 NOTE: If you turn off the ringer volume, you do not hear ringer tone samples. 16 Telephone settings Telephone settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information. You can turn

time manually (see Use caller ID to automatically set date and time on page 22).

the date and time. Follow the steps to set the month, day, year and time. 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press CID or DIR to scroll to Set date/time and Set date/time then press MENU/SELECT. 3. Press CID or DIR to choose the month, then press MENU/SELECT, or enter the number using the dialing keys. 4. Press CID or DIR to choose the day, then press Date: MM/DD/YY MENU/SELECT, or enter the number using the dialing keys. 5. Press CID or DIR to choose the year, then press MENU/SELECT, or enter the number using the dialing keys, then press MENU/SELECT to move on to set the time. 6. Press CID or DIR to choose the hour, then press MENU/SELECT, or enter the number using the dialing keys. 7. Press CID or DIR to choose the minute, then press MENU/SELECT, or enter the number using the dialing keys. ECO ECO ECO Time: HH:MM - -

8. Press CID or DIR to choose AM or PM, or press 2 for AM or 7 for PM. Then, press MENU/SELECT screen returns to the previous menu. NOTE: If the clock is not set when a message is recorded, the system announces, Time and day not set, before it plays the message. 17 Telephone settings Telephone settings Telephone settings LCD language You can select the language used for all screen displays. 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use CID or DIR to scroll to Settings, then press MENU/SELECT. 3. Press MENU/SELECT to choose LCD language. 4. Press CID or DIR to highlight English, Franais or Espaol, then press MENU/SELECT NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it back to English without going through the French or Spanish menus. Press MENU/SELECT in idle mode, then enter *364#. There is a confirmation tone. LCD language ECO ECO English Caller ID announce The caller ID announce feature lets you know whos calling without having to look at the display. When you have an incoming call, the handset and/or base speaks Call from... and the name of the caller based on the directory or caller ID information. If the callers name is private or unknown, the phone number up to the last 11 digits will be spoken. If the callers phone number is also private or unknown, no information will be spoken. By default, the caller ID announce feature is programmed On.

1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use CID or DIR to scroll to >Settings, then press 3. Use CID or DIR to scroll to >Caller ID annc, then MENU/SELECT. press MENU/SELECT. 4. Use CID or DIR to highlight the desired option, then press MENU/SELECT.

- Change the setting for the base and all handsets.

Local handset - Change the setting for that handset only.

Base - Change the setting for the telephone base only. 5. Use CID or DIR to highlight >On or >Off, then press MENU/SELECT. There is a confirmation tone and the screen returns to the previous menu. If you change the setting for

, the screen shows CID Annc ON/OFF on all HS & BS. LCD language

>Caller ID annc CALLER ID ANNC

>Local handset HS CID ANNOUNCE

>On 18 18 Telephone settings Telephone settings

To use the caller ID announce feature, you must subscribe to caller ID service from your NOTES:

telephone service provider.

When there are up to five handsets registered, the telephone system supports caller ID announce for all handsets. If six or more handsets are registered, the system supports caller ID announce for the first four registered handsets only.

This feature does not announce information for call waiting calls.

It takes at least two rings for the phone to receive caller ID information and announce it. If the phone is answered before the end of the second ring, the phone wont have time to announce the callers information.

Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.

Caller ID announce is available in English only. Set speed dial voicemail number This feature lets you save your voicemail number for easy access when you press and hold the 1 key. To set your voicemail number:

1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use CID or DIR to scroll to >Settings, then press 3. Use CID or DIR to scroll to >Voicemail #, then press MENU/SELECT. MENU/SELECT. 4. Use the dialing keys to enter the voicemail access number provided by your telephone service provider (up to 30 digits) when prompted.

Press CID or DIR

Press MUTE/DELETE to erase a digit.

Press and hold MUTE/DELETE to erase all digits.

Press REDIAL/PAUSE to enter a three-second dialing pause

(a p appears). Set date/time

>Settings Caller ID annc

>Voicemail #

VOICEMAIL #

_ 5. Press MENU/SELECT to save. Voicemail # saved shows on the handset. 1919 Telephone settings Telephone settings Voicemail (visual message waiting) indicator

telephone service provider, this feature provides a visual indicator when you have new voicemail messages. HANDSET 1 New voicemail New voicemail and the icon appear on the handset screen. 10:21 AM 2/11 NOTES:

This feature does not indicate new messages recorded on your phones built-in answering system. For more information about the difference between your answering system and voicemail, see page 47.

Clear voicemail indicator Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature icon; it

New voicemail and the does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.

1. Press MENU/SELECT when in idle mode to enter the main menu. 2. Use CID or DIR to scroll to >Settings, then press MENU/SELECT.

>Clr voicemail Rename handset Reset Voicemail Indicator?

3. Use CID or DIR to scroll to >Clr voicemail, then press MENU/SELECT. The screen shows Reset Voicemail Indicator?. 4. Press MENU/SELECT

NOTES:

Your telephone service provider voicemail might alert you to new messages with a stutter

(broken) dial tone. Contact your telephone service provider for more details. For information about using your voicemail service, contact your telephone service provider.

20 Telephone settings Telephone settings Key tone The handset is set to beep with each key press. You can adjust the key tone

you press keys. 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use CID or DIR to scroll to >Settings, then press Rename handset

>Key tone 3. Use CID or DIR to scroll to >Key tone, then press MENU/SELECT. MENU/SELECT. 4. Use CID or DIR to select the desired volume or . 5. Press MENU/SELECT to save your preference. There is a

previous menu. KEY TONE 21 Telephone settings Telephone settings Use caller ID to automatically set date and time Follow the steps to turn the CID time sync The default setting is On. Key tone

>CID time sync 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press CID or DIR to scroll to >Settings, then press 3. Press CID or DIR to scroll to >CID time sync, then press MENU/SELECT. MENU/SELECT. CID TIME SYNC

>On 4. Press CID or DIR to highlight >On or >Off, then press MENU/SELECT to save. There is a confirmation tone and the screen returns to the previous menu. Home area code If you dial 7 digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the 7 digits of the telephone number. This feature makes it easy for you to place a call from the caller ID log. If you dial 10 digits to make a local phone call, do not use this home area code feature. If you do, you cannot place local calls from your caller ID log, as they will have only 7 digits. CID time sync

>Home area code To set the home area code:

1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use CID or DIR to scroll to >Settings, then press MENU/SELECT. HOME AREA CODE ___ 3. Use CID or DIR to scroll to >Home area code, then press MENU/SELECTOnly for 7digit dial from CID. 4. Use the dialing keys to enter a three-digit home area code.

Press MUTE/DELETE to delete a digit.

Press and hold MUTE/DELETE to delete all digits. 5. Press MENU/SELECT shows Area code will not show in CID previous menu. NOTE: If in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code plus telephone number), you need to delete your home area code and dial out locally from the caller ID log. With the home area code displayed, press and hold MUTE/DELETE until the digits are deleted, and then press MENU/SELECT. The home area code is now restored to its default setting of _ _ _ (empty). 22 Telephone settings Telephone settings Dial mode The dial mode is preset to tone dialing. If you have pulse

(rotary) service, you must change the dial mode to pulse dialing before using the telephone. Home area code

>Dial mode To set the dial mode:

1. Press MENU/SELECT in idle mode to enter the main menu. 2. Use CID or DIR to scroll to >Settings, then press DIAL MODE

>Touch-tone 3. Use CID or DIR to scroll to >Dial mode, then press MENU/SELECT. MENU/SELECT. 4. Use CID or DIR to highlight >Touch-tone or >Pulse, then press MENU/SELECT. The screen shows DIAL MODE is touch-tone or DIAL MODE is pulse. There is a confirmation tone and the screen returns to the previous menu. QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the

QUIET mode, this feature activates immediately and the answering system turns on automatically. When QUIET mode is on, the answering system takes calls and records messages without broadcasting them. To turn QUIET mode on:

1. Press and hold QUIET # in idle mode to enter the QUIET mode setting screen. The screen shows Quiet: _ _ hours (1-12 hours). 2. Use the dialing keys to enter the desired number of hours (1-12) you would like to turn on QUIET mode, then press MENU/SELECT. Your screen briefly shows Answering sys is ON and then Quiet mode on.

While QUIET mode is on, press and hold QUIET #. The screen then shows Quiet mode is off and you hear a confirmation tone.

If you change the base ringer, handset ringer, ringer volume, key tone, or caller ID announce features when QUIET mode is on, the sample plays but the feature is still muted after saving the setting.

After QUIET mode is turned off or the set period of time has expired, all muted features will be NOTES:

activated again. 23 Elapsed time Phone 0:00:30

10:01AM 10/15 Speaker 0:00:30

10:01AM 10/15 888-883-2445

10:01AM 10/15 Incoming call

Telephone operation Telephone operation Telephone operation Making a call

Press PHONE/FLASH or /SPEAKER, then enter the telephone number. The screen displays the elapsed time as you talk (in hours, minutes and seconds). NOTE: Pressing PHONE/FLASH to access services from your telephone service provider does not affect the elapsed time. On hook dialing (predialing) 1. Enter the telephone number. Press MUTE/DELETE to make corrections when entering the phone number. 2. Press PHONE/FLASH or /SPEAKER to dial. Answering a call

Press PHONE/FLASH or /SPEAKER.

-OR-

Press any dialing key (0-9, TONE or #). Ending a call Press OFF/CANCEL or return the handset to the telephone base or charger.

A call ends automatically when you put the handset in the telephone base or charger. Temporary ringer silencing Press OFF/CANCEL or MUTE/DELETE while the telephone is ringing to silence

the ringer without disconnecting the call. Ringer muted will display temporarily. The next incoming call rings normally at the preset volume. Ringer muted NOTE: Each handset rings when there is an incoming call unless the ringer volume is turned off on that handset. 24 Telephone operation Telephone operation Speakerphone During a call, press /SPEAKER to switch between handsfree speakerphone and normal handset use. Press OFF/CANCEL to hang up or return the handset to the telephone base or charger. Elapsed time Speaker 0:00:30

10:01AM 10/15 NOTES:

are lit.

When you use the speakerphone, the key pad of the handset and the

/SPEAKER button

The speakerphone uses more power than the normal handset. If the handset battery becomes very low while you are using the speakerphone, the call remains in speakerphone mode until you hang up or the battery becomes depleted.

After installing a battery into the handset, the screen may show Low battery. If you use the speakerphone at this time, the battery may become depleted. Follow the instructions in the Battery installation and charging section on pages 6-7. Last number redial Each handset stores the last 10 telephone numbers dialed (up to 30 digits). To view the 10 most recently dialed numbers:

To display the most recently called number, press REDIAL/PAUSE.

To view up to 10 recently called numbers, press REDIAL/PAUSE, then CID or DIR, or press REDIAL/PAUSE repeatedly. The handset beeps twice at the end of the list. Press OFF/CANCEL to exit.

To dial the displayed number, press PHONE/FLASH or REDIAL #1/10 888-883-2445

To redial a number:

/SPEAKER.

-OR-

Press PHONE/FLASH or /SPEAKER, then press REDIAL/PAUSE repeatedly to view the redial memory. Press MENU/SELECT to dial the displayed number. To delete a number:

While the screen displays the desired number, press MUTE/DELETE to delete the number from the redial memory. 25 Telephone operation Telephone operation Equalizer The equalizer feature on the handset enables you to change the quality of the audio to best suit your hearing. While on an outside call or intercom call, or listening to a message or announcement, press EQ to select the equalizer setting Treble 1, Treble 2, Bass or Natural (the default setting). The current setting is shown on the handset screen for two seconds.

If you switch the call between the handset and the speakerphone by pressing

/SPEAKER, the audio setting remains unchanged.

The current equalizer setting remains unchanged until a new setting NOTES:

is selected. Treble 1 6:30AM 8/06 Treble 2 6:30AM 8/06 Bass 6:30AM 8/06 Natural 6:30AM 8/06 26 Telephone operation Options while on calls Volume control While on a call, press CID/VOLUME to decrease or press DIR/VOLUME to increase the listening volume. You can set the listening volume to one of six levels.

Handset and speakerphone volume settings are independent.

When the volume reaches the minimum or maximum setting, you NOTES:

hear two beeps. Call waiting If you subscribe to call waiting service from your telephone service provider, and someone calls while you are already on a call, you hear two beeps. Press PHONE/FLASH to put your current call on hold and take the new call. Press PHONE/FLASH at any time to switch back and forth between calls. NOTE: Missed call waiting calls are not counted as missed calls. Mute

can hear the caller, but the caller cannot hear you. To mute a call:

While on a call, press MUTE/DELETE. When mute is on, the handset screen shows Muted for a few seconds and MUTE displays until you turn off mute. To end mute a call:

Press MUTE/DELETE again. When mute is off, Microphone ON appears temporarily on the handset screen. Muted

MUTE 10:01AM 10/15 Microphone ON

10:01AM 10/15 27 Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history or redial list. To access the directory while on a call:

1. Press MENU/SELECT. 2. Press CID or DIR to scroll to >Directory and then press Intercom

>Directory MENU/SELECT. 3. Press CID or DIR to scroll to the desired number. 4. Press MENU/SELECT to dial the number shown. To access the caller ID log while on a call:

1. Press MENU/SELECT. 2. Press CID or DIR to scroll to >Caller ID log, then press Directory

>Caller ID log MENU/SELECT. 3. Press CID or DIR to scroll to the desired number. 4. Press MENU/SELECT to dial the number shown. To access the redial list while on a call:

1. Press REDIAL/PAUSE to show the most recently dialed number. 2. Press CID or DIR to scroll to the desired number, or press REDIAL/PAUSE repeatedly to show the last 10 recently dialed numbers. Then, press MENU/SELECT to dial the number shown. REDIAL #1/10 800-360-4121 NOTES:

page 29.

You cannot edit a directory entry while on a call. For more details about the directory, see

You cannot copy a caller ID entry into the directory while on a call. For more details about the

caller ID history, see page 36. If you press REDIAL/PAUSE while on a call, you can only view the 10 most recently dialed numbers and you cannot erase the entries. For more details about the redial memory, see page 20.

Press OFF/CANCEL to exit redial, directory or caller ID history when on a call. 28 Telephone operation Options while on calls Audio Assist The Audio Assist feature makes voices sound louder and clearer. To turn the Audio Assist feature on:

Press AUDIO ASSIST while you are on a call using the handset, the screen shows Audio assist on and the AUDIO ASSIST icon.

Press AUDIO ASSIST again, the screen shows . This feature

Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. 1. During a call, press TONE . 2. Use the dialing keys to enter the desired number. The telephone sends touch-tone signals. 3. The telephone automatically returns to pulse dialing after you end the call. Audio Assist is a registered trademark of Advanced American Telephones. 29 Telephone operation Options while on calls Blind transfer

handset. This feature is not available for model CRL82112 unless you purchase an accessory handset (AT&T model CRL80112). To transfer an outside call directly without notifying the desired handset:

1. During the call, press MENU/SELECT. 2. Press MENU/SELECT to choose >Transfer.

If you have a two-handset system, the outside call is put on hold and your handset screen shows Transferring call.... The other handset rings and its screen shows Transfer from other handset. Phone 0:00:12

10:01AM 10/15

>Transfer Intercom

If you have more than two handsets, your screen shows TRANSFER TO:. Use the dialing keys to enter a specific handset number (1-9 for handsets 1-9, TONE followed by 0-2 for handsets 10-12, or TONE followed by # for all handsets), or press CID or DIR to scroll to the desired handset and press MENU/SELECT. The outside call is put on hold and your handset screen shows Transferring call... or Transferring call to all.... The other handset(s) rings and shows Transfer from HANDSET X (X represents the handset number).

>HANDSET 2 TRANSFER TO:

3. To answer the call on the destination handset, press PHONE/FLASH or

, or #). The original handset

/SPEAKER, or any dialing key (0-9, TONE shows Call transferred and goes to idle mode. NOTES:

To cancel the transfer and return to the external call before the blind transfer call is OFF/CANCEL on your handset. answered, press If the other handset does not answer the transfer within 30 seconds, the transfer ends and the original handset rings while showing No response to transfer. If the original handset does not pick up within 30 seconds, the handset returns to idle mode and the outside call ends. 30 Multiple handset use Multiple handset use Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone:

Press

/HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds. NOTE: If you press OFF/CANCEL or MUTE/

DELETE on a handset, the ringer of that handset stops, but the paging to the rest of the handsets continues. To stop the paging tone:

Press PHONE/FLASH, /SPEAKER, or any dialing key

(0-9, TONE

, or #) on the handset(s).

** Paging **

ECO ANS ON 10:30PM 11/20

-OR-

Press

/HANDSET LOCATOR on the telephone base. Join a call in progress When a handset is already on a call and you would like to join the call, press PHONE/FLASH or /SPEAKER on your handset. Press OFF/CANCEL or place the handset in the telephone base or charger to end the call. The call does not end until all handsets hang up. NOTE: You can use a maximum of four system handsets at the same time on an outside call. 31 Multiple handset use Intercom Use the intercom feature for conversations between two handsets. This feature is only available if you have at least two system handsets. Intercom is not available for the CRL82112 model. You can buy accessory handsets

(AT&T model CRL80112) to expand your system. Use a handset to initiate intercom calls and transfer calls. 1. Press MENU/SELECT in idle mode to enter the main menu. Press CID or DIR to scroll to >Intercom, then press MENU/SELECT. Choose from the following options.

If you have a two-handset system, your handset screen shows Calling other handset.

If you have more than two handsets, your screen shows INTERCOM TO:. Use the dialing keys to enter a specific handset number (1-9 for handsets 1-9, TONE followed by 0-2 for handsets 10-12, or TONE followed by # for all handsets), or press CID or DIR to scroll to the desired handset and press MENU/SELECT. Your handset screen shows Calling HANDSET X or Calling all handsets. Calling HANDSET X HANDSET X is calling Intercom The other handset(s) rings and shows either Other handset is calling, HANDSET X is calling or HANDSET X is calling all (X represents the handset number). 11:35AM 12/02 2. To answer the intercom call, press PHONE/FLASH, /SPEAKER or any

, or #) on any called handset. Both handsets now dialing key (0-9, TONE show Intercom. 3. To end the intercom call, one party presses OFF/CANCEL, or places the handset back in the telephone base or charger. The other party hears four beeps. Both handsets display Intercom ended. NOTES:

Before the intercom call is answered, you can cancel it by pressing OFF/CANCEL.

If the called party does not answer within 100 seconds or if the handset is in use, on a call or out of range, the calling handset shows No answer. Try again..

Pressing OFF/CANCEL or MUTE/DELETE temporarily silences the intercom ringer.

You can only use one pair of handsets to make intercom calls at a time. Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call, there is a two-beep call waiting tone. To answer the call, press PHONE/FLASH. The intercom call ends automatically. The party on the intercom call hears four beeps. Other system handsets can also answer the incoming call by pressing PHONE/FLASH. To end the intercom call without answering the incoming call, press OFF/CANCEL. 32 Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. You can also share an outside call with another system handset. This feature is available only if you have two or more handsets.

>Transfer Share call 11:35AM 12/02 To transfer or share an outside call using intercom:

1. During the call, press MENU/SELECT. 2. Press CID or DIR to scroll to >Intercom and press MENU/SELECT. 3. Choose the handset(s) you would like to transfer the call to:

If you have a two-handset system, your handset screen shows Calling other handset.

If you have more than two handsets, your screen shows INTERCOM TO:. Use the dialing keys to enter a specific handset number (1-9 for handsets 1-9, TONE followed by 0-2 for handsets 10-12, or TONE followed by #

for all handsets), or press CID or DIR to scroll to the desired handset and press MENU/SELECT. Your handset screen shows Calling HANDSET X or Calling all handsets. 4. When the destination handset(s) picks up, your handset shows Intercom and the outside call is put on hold. Then, you have the following options:

You can transfer the call. Press MENU/SELECT twice to select >Transfer on the calling handset. Your screen shows Call transferred. The other handset automatically connects to the outside call.

You can let the other handset join you on the outside call in a three-way conversation. Press MENU/SELECT. Press CID or DIR to highlight >Share call on the calling handset, then press MENU/SELECT.

You can end the intercom call and continue the outside call with your handset. Press PHONE/FLASH on your handset (the ended intercom call party hears four beeps), or the other person can press OFF/CANCEL on the other system handset. 33 Directory About the directory Shared directory The directory is shared by all handsets. Changes made to the directory from any handset apply to all. Charlie Johnson 888-883-2445 NOTE: Only one handset can review the directory at a time. If another handset tries to enter the directory, the screen shows Not available at this time. Capacity The directory can store up to 50 entries, with a maximum of 15 alphanumeric characters (including spaces) for names and 30 digits for telephone

quickly (page 32). If you try to save an entry when there are already 50 entries, the screen shows Directory full. You cannot store a new number until you delete one. 34 Directory Create directory entries Create a new directory entry 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Press CID or DIR to scroll to >Directory, then press MENU/SELECT. 3. Press CID or DIR to highlight >Add contact. 4. Press MENU/SELECT. 5. Use the dialing keys to enter a telephone number (up to 30 digits) when prompted.

Press CID or DIR or right.

Press MUTE/DELETE to erase a digit.

Press and hold MUTE/DELETE to erase all digits.

Press and hold REDIAL/PAUSE to enter a 3-second dialing pause (a p appears). Answering sys

>Directory

Review

>Add contact ENTER NUMBER 888-883-2445_

-OR-

Copy a number from the redial list by pressing REDIAL/PAUSE, then

CID or DIR, or pressing REDIAL/PAUSE repeatedly to locate the number. Press MENU/SELECT to copy the number. 6. Press MENU/SELECT to move on to the name. The display shows Number already saved if the number is already in the directory. You cannot save the same number twice. 7. Use the dialing keys to enter a name (up to 15 characters) when prompted. Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart on the next page.

Press CID or DIR or right.

Press 0 to add a space.

Press MUTE/DELETE to erase a character.

Press and hold MUTE/DELETE to erase all characters. ENTER NAME Robert Brown_ Saved 8. Press MENU/SELECT to store your new directory entry. There is a

Saved. To change the entry later, see page 33. NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as lower case letters, as shown in the chart on the next page. 35 Directory Create directory entries Dialing keys Characters by number of key presses 9

10

11

, 1 1 A D G J M P T W space 2

. B E H K N Q U X 0 3

C F I L O R V Y 4 a d g j S t Z m 5

b e h k n p u w 6

) c f i l o q v x 7

2 3 4 5 6 r 8 y 8

s z 7 9 1 2 3 4 5 6 7 8 9 0

Add a predialed telephone number to the directory You can save a predialed telephone number to the directory. 1. Enter the telephone number when in idle mode. 2. Follow the steps in Edit a directory entry on page 33. 36 Directory Review the directory Review directory entries 1. Press DIR

-OR-

Press MENU/SELECT when in idle mode, then press CID or DIR to scroll to

>Directory. Press MENU/SELECT twice. 2. Press CID or DIR to browse through the directory. Entries appear

NOTES:

If the telephone number in the directory exceeds 15 digits, < appears in front of the telephone number. Press TONE press # to move towards the beginning of the telephone number. to move towards the end of the telephone number or

Directory empty appears if there are no directory entries. Search by name 1. Press DIR 2. When an entry appears, press the dialing keys (0-9) to start a name search.

with the dialing key, if there is an entry in the directory beginning with that letter. Press CID or DIR to scroll through the directory. 3. To see other names starting with the letters on the same dialing key, keep pressing the key. The names appear in alphabetical order. For example, if you have the names Jennifer, Jessie, Kevin and Linda in your directory:

If you press 5 (JKL) once, you see Jennifer. Press CID and you see Jessie.

If you press 5 (JKL) twice, you see Kevin.

If you press 5 (JKL) three times, you see Linda.

If you press 5 (JKL) four times, you see 5 and then the directory entry

If you press 5 (JKLJennifer again. NOTES:

If there is no name matching the first letter of the key you press, the directory shows a name matching the following letters of the key. If you press a key (0-9) and no name starts with any of the letters on that key, the directory shows the entry matching the next letter in the directory. 37 Directory Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use Review the directory (page 32) to show an entry. Display dial To dial a displayed number from the directory, press PHONE/FLASH or

/SPEAKER. Delete a directory entry To delete the displayed directory entry, press MUTE/DELETE. The screen shows Delete contact?. Press MENU/SELECT

Contact deleted. You cannot retrieve a deleted entry. Robert Brown Delete contact?

Edit a directory entry 1. When a directory entry displays, press MENU/SELECT. The screen shows EDIT NUMBER along with the phone number to be edited. If you only want to edit the name, skip to Step 3. 2. To edit the number:

Press the dialing keys to add digits.

Press CID or DIR or right.

Press MUTE/DELETE to erase a digit.

Press and hold MUTE/DELETE to erase all digits.

Press and hold REDIAL/PAUSE to add a three-second pause, if desired. 3. Press MENU/SELECT to save the number. The screen shows EDIT NAME along with the name to be edited. 4. To edit the name:

Linda Miller 888-722-7702 EDIT NUMBER 888-883-2445_ EDIT NAME Robert Brown_

Press the dialing keys to add characters (page 31).

Press CID or DIR Robert Brown 888-883-2445 or right.

Press MUTE/DELETE to erase a character.

Press and hold MUTE/DELETE to erase all characters. 5. Press MENU/SELECTSaved. 38 Caller ID About caller ID

providers. Caller ID allows you to see the name, number, date and time of calls.

Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call. It might be necessary to change your telephone service to use this feature. Contact your telephone service provider if:

Christine Smith 888-883-2445 ECO 10:30PM 11/20

You have both caller ID and call waiting, but as separate services (you might need to combine these services).

You have only caller ID service, or only call waiting service.

You dont subscribe to caller ID or call waiting services. There are fees for caller ID services. In addition, services may not be available in all areas. This product can provide information only if both you

if both telephone service providers use compatible equipment. The time and date, along with the call information, are from the telephone service provider. Caller ID information might not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. To view caller ID log entries with numbers between 16 and 24 digits, you must save the entry to the directory (see page 40). NOTE: You can use this product with regular caller ID service, or you can use this products other features without subscribing to caller ID or combined caller ID with call waiting service. 39 Caller ID Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets,

in all other handsets. If you answer a call before the information appears on the screen, it does not show in the caller ID history. NOTE: Each entry may have up to 24 digits for the phone number and 15 characters for the name. Christine Smith 888-883-2445 ECO 10:30PM 11/20 Missed (new) call indicator When a handset is in idle mode and has new or missed calls, its screen shows XX Missed calls. All new or missed entries are counted as missed calls. Each time you review a new caller ID log entry (indicated by NEW on the handset screen), the number of missed calls decreases by one. If you do not want to review the missed calls one by one, but still want to keep them in the caller ID history, you can press and hold OFF/CANCEL for four seconds when the handset is idle. All the entries in the caller ID history become old (reviewed already), and the missed calls message goes away. HANDSET 1 6 Missed calls 10:01AM 10/15 Robert Brown 888-883-2445 NEW 10:01AM 10/15 40 Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory. ECO NOTE: The number shown in the caller ID log will be in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit phone numbers (area code plus telephone number). If the telephone number of the caller does not match a number in your directory, the name will appear as it is delivered by the telephone service provider. Christine Smith 888-883-2445 10:30PM 11/20 Review the caller ID history

the callers name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log. 1. When a handset is in idle mode, press CID to review the caller ID history in reverse chronological order starting with the most recent call.

-OR-

Review the caller ID history by pressing MENU/SELECT. Press CID or DIR to scroll to >Caller ID log, then press MENU/SELECT twice to select >Review. 2. Press CID or DIR to scroll through the list. 3. Press OFF/CANCEL to exit the caller ID history. You hear a double beep when the list reaches the beginning or end of the caller ID log. HANDSET 1 6 Missed calls NEW 10:01AM 10/15 NOTE: Only one handset can review the caller ID history at a time. If another handset tries to enter the directory or caller ID history, it shows Not available at this time. Directory

>Caller ID log Callers name CHRISTINE SMITH Callers number Time of call 888-883-2445 NEW Appears if it is a new or missed call. 10:01AM 10/15 Date of call 41 Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have 10 digits (the area code plus the seven-digit number), in some areas, you might need to dial only the 7 digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log. While reviewing the caller ID log, press # repeatedly

distance numbers before dialing or saving the telephone number in the directory. Press 1 repeatedly if you need to add or remove 1 in front of the telephone number before dialing or saving it in the directory. When the number is in the correct format for dialing, press PHONE/FLASH or /SPEAKER to call the number. 883-2445 1-883-2445 888-883-2445 1-888-883-2445 883-2445 1-883-2445 888-883-2445 1-888-883-2445 Press #

Press 1 To save the number to the directory, see Save a caller ID log entry to the directory on the next page. Dial a caller ID log entry 1. When in the caller ID log, press CID or DIR to browse. 2. Press PHONE/FLASH or /SPEAKER to dial the displayed entry. Delete caller ID log entries To delete an entry:

Press MUTE/DELETE to delete the shown entry. To delete all entries:

1. Press MENU/SELECT when in idle mode. 2. Press CID or DIR to scroll to >Caller ID log, then press MENU/SELECT. 3. Press CID or DIR to scroll to >Del all calls, then press MENU/SELECT. 4. When the screen shows Delete all calls?, press MENU/SELECT to confirm. There is a confirmation tone and the screen returns to the previous menu. Review

>Del all calls 42 Caller ID Caller ID operation Save a caller ID log entry to the directory 1. When in the caller ID log, press CID or DIR to browse. 2. Press MENU/SELECT to select an entry. The screen displays EDIT NUMBER. 3. Use the dialing keys to edit the number.

Press CID or DIR to move the cursor to the left or right.

Press MUTE/DELETE to backspace and erase a digit.

Press and hold MUTE/DELETE to erase all digits.

Press and hold REDIAL/PAUSE to insert a three-second dialing pause

(a p appears). 4. Press MENU/SELECT to move to the name. The screen displays EDIT NAME. Use the dialing keys (page 31) to edit the name.

Press CID or DIR to move the cursor to the left or right.

Press MUTE/DELETE to erase a character.

Press and hold MUTE/DELETE to erase all characters.

Press # to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press #. 5. Press MENU/SELECT when done. The handset shows Saved. NOTES:

You might need to change how a caller ID number is dialed if the entry does not appear in the correct format. Caller ID numbers might appear with an area code that is not necessary for local calls, or without a 1 that is necessary for long distance calls (see View dialing options on page 39). If the name you received from the telephone service provider is all in capital letters, the first letter of every word remains a capital letter, while other letters become lower case. However, the next letter after the prefix Mac, Mc, or O, is kept as a capital letter. For example, the D in MacDonald is kept as a capital letter. Another exception is that VAN DER will be changed to Van der. If the telephone number from the caller ID information has already been saved in the directory under a different name, the new name will overwrite the old one.

43 Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons:

On-screen message Reason PRIVATE NUMBER The caller prefers not to show the phone number. PRIVATE NAME The caller prefers not to show the name. PRIVATE CALLER The caller prefers not to show the phone number and name. UNKNOWN NUMBER Your telephone service provider cannot determine the callers number. UNKNOWN NAME Your telephone service provider cannot determine the callers name. UNKNOWN CALLER Your telephone service provider cannot determine the callers name and telephone number. Calls from other countries may also generate this message. 44 Smart call blocker About Smart call blocker*

If you have subscribed to caller ID service, then you can use Smart call blocker to

calls to get through. You can set up your lists of welcome callers and unwelcome callers. Smart call blocker allows calls from your welcome callers to get through, and it blocks calls from your unwelcome callers. For other unknown calls, you can allow these calls, block these calls, or forward these calls to the answering system.

callers to press the pound key (#) before the calls are put through to you. You can also set Smart call blocker to screen incoming calls by asking the callers to record their names and press the pound key (# completes the request, your telephone rings and announces the callers name. You can then choose to block or answer the call, or you can forward the call to the answering system. If the caller does not respond or record his/her name, the call is blocked from ringing through. When you add your welcome callers to your directory or allow list, their calls will bypass all screening and ring directly to your handsets. NOTES:

Smart call blocker is on, once you install your telephone. It allows all incoming calls to get through and ring by default. You can change the Smart call blocker settings to screen incoming calls. For more details, see (page 41).

numbers or names that are not yet saved in your directory, allow list, block list, or star name list. You can easily add incoming phone numbers to your allow list and block list. This allows you to build up your lists of allowed and blocked numbers, and Smart call blocker will know how to deal with these calls when they come in again.

on page 41.

* Includes licenced QaltelTM technology. QaltelTM is a trademark of Truecall Group Limited. 45 Smart call blocker About Smart call blocker Call categories

Welcome calls Welcome calls are calls with telephone numbers saved in your allow list or directory, and not in your block list. Welcome calls also include calls with caller names saved in your star name list. NOTES: use robocalls to communicate important information to you. Robocall uses an autodialer to deliver pre-recorded messages. By entering the name of the organizations into the star name list, it ensures these calls will ring through when you only know the caller names but not their numbers. Unwelcome calls Unwelcome calls are calls with telephone numbers saved in your block list, and you want to block their calls. Calls without numbers Calls without numbers are calls that are out of area or with numbers set to Private. Uncategorized calls Uncategorized calls include calls with absent caller ID number, calls with numbers that are not in your directory, allow list, or block list, or calls with caller ID names that are not in your star name list. NOTE: The allow list stores up to 200 entries, the block list stores up to 1,000 entries, and the star name list stores up to 10 names. 46 Smart call blocker About Smart call blocker Call handling

Smart call blocker is set to on, and to allow all incoming calls by default.

muted. If your directory, allow list, star name list and block list are empty when Smart call blocker is on, and you have set to screen calls, the telephone will screen all incoming calls and asks callers to announce their names or press the pound key (#).

in the block list. If QUIET mode is on, and Smart call blocker is on and in screening mode, all

Smart call blocker handles calls in the following ways:

Call handling /

The telephone rings when there is an incoming call with number saved in your allow list or directory, but not in your block list. Robocalls with caller names saved in your star name list will also ring. Call category Welcome calls

Numbers saved in allow list.

Numbers saved in directory.

Numbers not found in block list.

Caller ID names saved in star name list. Unwelcome calls

Numbers saved in block list. The telephone does not ring when there is an incoming call with number saved in your block list, and the call will be rejected. 47 Call category Call handling /

Smart call blocker About Smart call blocker Unknown calls

Calls without numbers

Numbers that are out of area or set to Private.

calls. Screen unknown The telephone plays the screening announcement, and then ask the caller to say his/her name before the call rings on your telephone. You can then answer the call, and hear the callers name announced. You can decide whether to accept or reject the call, or to forward the call to the answering system. Screen robot The telephone plays the screening announcement, and then ask the caller to press the pound key (#) before the call rings on your telephone. You can then answer the call. Allow unknown (default settings) The telephone allows these calls to get through and ring. The callers number, even if it is available, will not be saved to the allow list. Unknown to answering system The telephone forwards these calls to the answering system without ringing. Block unknown The telephone rejects these calls with block announcement without ringing. The callers number, even if its available, will not be saved to the block list.

Uncategorized calls

With absent caller ID number.

Numbers not found in directory.

Numbers not found in allow list.

Numbers not found in block list.

With caller ID names not found in star name list NOTE: You can set to screen, allow, or block all unknown calls without numbers, or unknown calls with numbers not saved in your Directory, Allow list or Star name list. You can also send these calls to the answering system. Allow unknown setting. To change the setting, see on page <OT>. 48 Smart call blocker Call block settings

The Smart call blocker feature is set to on by default. 1. Press CALL BLOCK on the handset when it is not in use, and then press MENU/SELECT to select SCB On/Off.

-OR-

Press MENU/SELECT to enter the main menu when the handset is not in use. Press CID or DIR to scroll to Smart call blk, then press MENU/SELECT twice. 2. Press CID or DIR to highlight On or Off, then press MENU/SELECT to save the setting. You hear a confirmation tone. NOTE: If you set to , all settings under (see below) will be invalid.

Smart call blocker. 1. Press CALL BLOCK on the handset when it is not in use. Press MENU/SELECT to enter the main menu when the handset is not in

-OR-

use. Press CID or DIR to scroll to Smart call blk, then press MENU/SELECT. 2. Press CID or DIR to scroll to Set profile, then press 3. Press CID or DIR to select one of the following options, then press MENU/SELECT. MENU/SELECT.

Screen unknown - screen any calls without numbers or with numbers not saved in the Directory, Allow list, or Star name list.

say their names before putting the calls through to you. See Screen unknown calls on page 61.

Screen robot - screen robocalls.

press the pound key (#) before putting the calls through to you. See Screen robocalls on page 64.

Allow unknown (default setting) - allow all unknown calls to ring, except calls with numbers saved in the block list.

Calls with numbers saved in the block list will be rejected. 49 Smart call blocker Call block settings

UnknownToAns.S - forward all unknown calls to the answering system.

Block unknown - block all unknown calls.

system. NOTES:

If you set SCB On/Off to Off, selected setting under Set profile will be invalid, and all incoming calls will ring, including calls with numbers in your block list. There may be robocalls that you do not want to miss. For example, robocalls with announcements or notices from schools or pharmacies. You can set up your star name list with these caller names to allow their calls to get through to you. See Star name list on page 53. 50 Smart call blocker Call block settings Block list Add numbers that you want to prevent their calls from ringing through. The block list stores up to 1,000 entries. Add a block entry:

1. Press CALL BLOCK on the handset when it is not in use. Press MENU/SELECT to enter the main menu when the handset is not in

-OR-

use. Press CID or DIR to scroll to Smart call blk, then press MENU/SELECT. 2. Press CID or DIR to scroll to Block list, and then press 3. Press CID or DIR to scroll to Add new entry, then press MENU/SELECT. MENU/SELECT. 4. When the screen displays Enter number, use the dialing keys to enter a number (up to 30 digits).

Press CID or DIR

Press MUTE/DELETE to erase a digit.

Press and hold MUTE/DELETE to erase all digits.

Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a p appears).

-OR-

Copy a number from the redial list by pressing REDIAL/PAUSE. Then, press

CID, DIR or REDIAL/PAUSE MENU/SELECT to copy the number. 5. Press MENU/SELECT to move on to the name.

The screen shows Number already saved if the number is already in the block list. You cannot save the same number twice. 6. When the screen displays Enter name, use the dialing keys to enter a name

(up to 15 characters). Press a key repeatedly until the desired character

Press CID or DIR

Press 0 to add a space.

Press MUTE/DELETE to erase a character.

Press and hold MUTE/DELETE to erase all characters. 7. Press MENU/SELECT to store your block entry. NOTES:

Numbers saved in your directory can also be saved to the block list.

If you save a block entry that has already been saved to the allow list, the entry in the allow list will be removed. 51 Smart call blocker Call block settings Review block list:

1. Press CALL BLOCK on the handset when it is not in use. Press MENU/SELECT to enter the main menu when the handset is not in

-OR-

use. Press CID or DIR to scroll to Smart call blk, then press MENU/SELECT. 2. Press CID or DIR to scroll to Block list, and then press MENU/SELECT. 3. Press MENU/SELECT to choose Review. 4. Press CID or DIR to browse through the block entries. NOTE: Block list is empty appears if there are no block entries. 52 Smart call blocker Call block settings Save a caller ID log entry to block list:

a digit. appears). name. 1. Search for the desired caller ID log entry (see Review the caller ID log on 2. When the desired entry displays, press MENU/SELECT. 3. Press CID or DIR to scroll to Block list, then press page 34). MENU/SELECT. 4. The handset displays Enter number. Use the dialing keys to edit the number, when necessary.

Press CID or DIR

Press MUTE/DELETE on the handset to backspace and erase

Press and hold MUTE/DELETE to erase the entire entry.

Press and hold REDIAL/PAUSE to insert a three-second dialing pause (a p 5. Press MENU/SELECT to move to the name. The screen displays Enter 6. Use the dialing keys to add or edit the name.

Press CID or DIR

Press 0 to add a space.

Press MUTE/DELETE to erase a character.

Press and hold MUTE/DELETE to erase all characters.

Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key). 7. Press MENU/SELECT when done and the screen shows Saved to block list. 53 Smart call blocker Call block settings Edit a block entry:

1. Search for the desired entry in the block list (see Review block list on page 44). 2. When the desired entry displays, press MENU/SELECT. The screen displays Enter number along with the phone number to be edited. If you only want to edit the name, skip to Step 4. 3. To edit the number:

Use the dialing keys to enter digits.

Press CID or DIR

Press MUTE/DELETE on the handset to erase a digit.

Press and hold MUTE/DELETE to erase

Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a p all digits. appears). 4. Press MENU/SELECT to move on to the name. The screen displays Enter name along with the name to be edited. 5. To edit the name:

Use the dialing keys to enter characters.

Press CID or DIR

Press 0 to add a space.

Press MUTE/DELETE to erase a character.

Press and hold MUTE/DELETE to erase all characters. 6. Press MENU/SELECT to save the entry. The screen displays Saved to block list. 54 Smart call blocker Call block settings Delete a block entry:

1. Search for the desired entry in the block list (see Review block list on page 44). 2. When the desired entry displays, press MUTE/DELETE on the handset. The screen shows Delete entry?. 3. Press MENU/SELECT to confirm. The screen show Entry deleted, and the next entry displays. You cannot retrieve a deleted entry. Delete all block entries:

1. Press CALL BLOCK on the handset when it is not in use. Press MENU/SELECT to enter the main menu when the handset is not in

-OR-

use. Press CID or DIR to scroll to Smart call blk, then press MENU/SELECT. 2. Press CID or DIR to scroll to Block list, and then press MENU/SELECT. 3. Press CID or DIR to highlight Delete all, then press MENU/SELECT. The screen shows Delete all in block list?. 4. Press MENU/SELECT again to confirm. The screen displays Deleted. There is a confirmation tone. 55 Smart call blocker Call block settings Allow list Add numbers that you want to allow their calls to get through to you. The allow list stores up to 200 entries. Add an allow entry:

1. Press CALL BLOCK on the handset when it is not in use. Press MENU/SELECT to enter the main menu when the handset is not

-OR-

in use. Press CID or DIR to scroll to Smart call blk, then press MENU/

SELECT. 2. Press CID or DIR to scroll to Allow list, and then press 3. Press CID or DIR to scroll to Add new entry, then press MENU/SELECT. MENU/SELECT. 4. When the screen displays Enter number, use the dialing keys to enter a number (up to 30 digits).

Press CID or DIR

Press MUTE/DELETE to erase a digit.

Press and hold MUTE/DELETE to erase all digits.

Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a p appears).

-OR-

Copy a number from the redial list by pressing REDIAL/PAUSE. Then, press

CID, DIR or REDIAL/PAUSE MENU/SELECT to copy the number. 5. Press MENU/SELECT to move on to the name.

The display shows Number already saved if the number is already in the allow list. You cannot save the same number twice. 6. When the screen displays Enter name, use the dialing keys to enter a name

(up to 15 characters). Press a key repeatedly until the desired character

Press CID or DIR

Press 0 to add a space.

Press MUTE/DELETE to erase a character.

Press and hold MUTE/DELETE to erase all characters. 7. Press MENU/SELECT to store your allow entry. NOTES:

Numbers saved in your directory can also be saved to the allow list.

If you save an allow entry that has already been saved to the block list, the entry in the block list will be removed. 56 Smart call blocker Call block settings Review allow list:

1. Press CALL BLOCK on the handset when it is not in use. Press MENU/SELECT to enter the main menu when the handset is not in

-OR-

use. Press CID or DIR to scroll to Smart call blk, then press MENU/SELECT. 2. Press CID or DIR to scroll to Allow list, and then press MENU/SELECT. 3. Press MENU/SELECT to choose Review. 4. Press CID or DIR to browse through the allow entries. NOTE: Allow list is empty appears if there are no allow entries. 57 Smart call blocker Call block settings Save a caller ID log entry to allow list:

a digit. appears). name. 1. Search for the desired caller ID log entry (see Review the caller ID log on 2. When the desired entry displays, press MENU/SELECT. 3. Press CID or DIR to scroll to Allow list, then press page 34). MENU/SELECT. 4. The handset displays Enter number. Use the dialing keys to edit the number, when necessary.

Press CID or DIR

Press MUTE/DELETE on the handset to backspace and erase

Press and hold MUTE/DELETE to erase the entire entry.

Press and hold REDIAL/PAUSE to insert a three-second dialing pause (a p 5. Press MENU/SELECT to move to the name. The screen displays Enter 6. Use the dialing keys to add or edit the name.

Press CID or DIR

Press 0 to add a space.

Press MUTE/DELETE to erase a character.

Press and hold MUTE/DELETE to erase all characters.

Press # (pound key) to move the last word to the front. For example, Johnson Charlie becomes Charlie Johnson when you press # (pound key). 7. Press MENU/SELECT when done and the screen shows Saved to allow list. 58 Smart call blocker Call block settings Edit an allow entry:

1. Search for the desired entry in the allow list (see Review allow list on page 49). 2. When the desired entry displays, press MENU/SELECT. The screen displays Enter number along with the phone number to be edited. If you only want to edit the name, skip to Step 4. 3. To edit the number:

Use the dialing keys to enter digits.

Press CID or DIR

Press MUTE/DELETE on the handset to erase a digit.

Press and hold MUTE/DELETE to erase all digits.

Press and hold REDIAL/PAUSE to enter a three-second dialing pause (a p appears). 4. Press MENU/SELECT to move on to the name. The screen displays Enter name along with the name to be edited. 5. To edit the name:

Use the dialing keys to enter characters.

Press CID or DIR

Press 0 to add a space.

Press MUTE/DELETE to erase a character.

Press and hold MUTE/DELETE to erase all characters. 6. Press MENU/SELECT to save the entry. The screen displays Saved to allow list. 59 Smart call blocker Call block settings Delete an allow entry:

1. Search for the desired entry in the allow list (see Review allow list on page 49). 2. When the desired entry displays, press MUTE/DELETE on the handset. The screen shows Delete entry?. 3. Press MENU/SELECT to confirm. The screen show Entry deleted, and the next entry displays. You cannot retrieve a deleted entry. Delete all allow entries:

1. Press CALL BLOCK on the handset when it is not in use. Press MENU/SELECT to enter the main menu when the handset is not in

-OR-

use. Press CID or DIR to scroll to Smart call blk, then press MENU/SELECT. 2. Press CID or DIR to scroll to Allow list, and then press MENU/SELECT. 3. Press CID or DIR to highlight Delete all, then press MENU/SELECT. The screen shows Delete all in allow list?. 4. Press MENU/SELECT again to confirm. The screen displays Deleted. There is a confirmation tone. 60 Smart call blocker Call block settings Star name list There are many organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Robocall uses an autodialer to deliver pre-recorded messages. By entering the name of the organizations into the star name list, it ensures these calls will ring through when you only know the caller names but not their numbers. If the first 15 characters of the incoming caller IDs name match a name saved in your star name list, the call will get through and ring. The star name list stores up to 10 names. Add a star name entry:

1. Press CALL BLOCK on the handset when it is not in use. Press MENU/SELECT to enter the main menu when the handset is not in

-OR-

use. Press CID or DIR to scroll to Smart call blk, then press MENU/SELECT. 2. Press CID or DIR to scroll to Star name list, and then press 3. Press CID or DIR to scroll to Add new entry, then press MENU/SELECT. MENU/SELECT. 4. When the screen displays Enter name, use the dialing keys to enter a name

(up to 15 characters). Press a key repeatedly until the desired character

Press CID or DIR

Press 0 to add a space.

Press MUTE/DELETE to erase a character.

Press and hold MUTE/DELETE to erase all characters. 5. Press MENU/SELECT to store your star name entry. The display shows Name already saved if the name is already in the star name list. You cannot save the same name twice. 61 Smart call blocker Call block settings Review star name list:

1. Press CALL BLOCK on the handset when it is not in use. Press MENU/SELECT to enter the main menu when the handset is not in

-OR-

use. Press CID or DIR to scroll to Smart call blk, then press MENU/SELECT. 2. Press CID or DIR to scroll to Star name list, and then press MENU/SELECT. 3. Press MENU/SELECT to choose Review. 4. Press CID or DIR to browse through the star name entries. NOTE: Star name list is empty appears if there are no star name entries. Save a caller ID log entry to star name list:

1. Search for the desired caller ID log entry (see Review the caller ID log on 2. When the desired entry displays, press MENU/SELECT. 3. Press CID or DIR to scroll to Star name list, then press page 34). MENU/SELECT. 4. The handset displays Star this name?, and the caller ID name of the caller. 5. Press MENU/SELECT, and the screen shows Saved to star name list. Edit a star name entry:

1. Search for the desired entry in the star name list (see Review star name list above). 3. To edit the name:

2. When the desired entry displays, press MENU/SELECT. The screen displays Enter name along with the name to be edited.

Use the dialing keys to enter characters.

Press CID or DIR

Press 0 to add a space.

Press MUTE/DELETE to erase a character.

Press and hold MUTE/DELETE to erase all characters. 4. Press MENU/SELECT to save the entry. The screen displays Saved to star name list. 62 Smart call blocker Call block settings Delete a star name entry:

1. Search for the desired entry in the star name list (see Review star name 2. When the desired entry displays, press MUTE/DELETE on the handset. The list on page 62). screen shows Delete entry?. 3. Press MENU/SELECT to confirm. The screen show Entry deleted, and the next entry displays. You cannot retrieve a deleted entry. Delete all star name entries:

1. Press CALL BLOCK on the handset when it is not in use. Press MENU/SELECT to enter the main menu when the handset is not in

-OR-

use. Press CID or DIR to scroll to Smart call blk, then press MENU/SELECT. 2. Press CID or DIR to scroll to Star name list, and then press MENU/SELECT. 3. Press CID or DIR to highlight Delete all, then press MENU/SELECT. The screen shows Delete all in star name list?. 4. Press MENU/SELECT again to confirm. The screen displays Deleted. There is a confirmation tone. 63 Smart call blocker Call block settings Screening announcement

Screen unknown) or screen robocalls (Screen robot), the callers of the following incoming call categories will hear a screening announcement.

Calls that are out of area or with numbers set to Private.

Calls with numbers that are not on your directory, allow list, or block list, or with absent caller ID number.

Calls with caller ID names that are not on your star name list. The are two default screening announcements for screening unknown calls and screening robocalls. Screening with caller name - Hello. Calls to this number are being screened by

-OR-

Screening without caller name - Hello. Calls to this number are being screened by Smart call blocker. If youre a family member, friend or invited caller, please press pound to be connected. If youre a solicitor, please hang up now.

You can use these announcements, or record your own name to replace this number in the announcements. Please refer to Record your name for all screening announcements on page 58. NOTE: For details of Smart call blockers profile setting, see on page 41. 64 Smart call blocker Call block settings Play your current announcement of screening with caller name:

1. Press CALL BLOCK on the handset when it is not in use. Press MENU/SELECT to enter the main menu when the handset is not in

-OR-

use. Press CID or DIR to scroll to Smart call blk, then press MENU/SELECT. 2. Press CID or DIR to scroll to Screening annc, then press MENU/SELECT. 3. Press CID or DIR to scroll to Play annc, then press MENU/SELECT. 4. Press MENU/SELECT again to select w/ Caller name. Play your current announcement of screening without caller name:

1. Press CALL BLOCK on the handset when it is not in use. Press MENU/SELECT to enter the main menu when the handset is not in

-OR-

use. Press CID or DIR to scroll to Smart call blk, then press MENU/SELECT. 2. Press CID or DIR to scroll to Screening annc, then press MENU/SELECT. 3. Press CID or DIR to scroll to Play annc, then press MENU/SELECT. 4. Press CID or DIR to scroll to w/o Caller name, then press MENU/SELECT. Record your name for all screening announcements:

1. Press CALL BLOCK on the handset when it is not in use. Press MENU/SELECT to enter the main menu when the handset is not in

-OR-

use. Press CID or DIR to scroll to Smart call blk, then press MENU/SELECT. 2. Press CID or DIR to scroll to Screening annc, then press MENU/SELECT. 3. Press MENU/SELECT to select Rec your name. The system announces, Record after the tone. Press 5 when you are done. 4. Speak towards the handset to record your name. Press 5 to end recording. To listen to the announcement with your recorded name again, scroll to Play annc and press MENU/SELECT. 65 Smart call blocker Call block settings Reset all your screening announcements:

1. Press CALL BLOCK on the handset when it is not in use. Press MENU/SELECT to enter the main menu when the handset is not in

-OR-

use. Press CID or DIR to scroll to Smart call blk, then press MENU/SELECT. 2. Press CID or DIR to scroll to Screening annc, then press MENU/SELECT. 3. Press CID or DIR to scroll to Reset annc, then press MENU/SELECT. The screen shows Reset to default annc?. Press MENU/SELECTAnnc. reset to default before returning to the previous menu.

-OR-

While an announcement is playing, press MUTE/DELETE. The screen shows Annc. Deleted before returning to the previous menu. Your name will be deleted from all the screening announcements, and the telephone will use the default screening announcements described on page 56. 66 Smart call blocker Allowed calls If Smart call blocker is on, the following types of incoming calls can get through to you and ring on your telephone system:

Calls with numbers saved in your allow list.

Calls with numbers saved in your directory, but not on your block list.

Calls with caller ID names saved in your star name list. NOTES:

When Smart call blocker is off, all incoming calls will ring on your telephone system, including calls with numbers saved in the block list.

Allow unknown However, t

or block list. See Save a caller ID log entry to the block list on page 45 and Save a caller ID log entry to the allow list on page 50 Save a caller ID log entry to the star name list on page 54. 67 Smart call blocker Blocked calls If Smart call blocker is on, incoming calls with numbers saved in your block list will not ring. The telephone plays the block announcement Calls to this number are being screened by Smart call blocker. The number you are calling is not accepting your call. Please hang up. to the caller, and the call will be terminated. NOTES:

When Smart call blocker is off, all incoming calls will ring on your telephone system, including

calls with numbers saved in the block list.

Block unknown, all unknown calls will be rejected. However, the callers numbers, if available, will not be saved to the block list. If you want to save the callers number to the block list, you can retrieve the number from caller ID log and save it to the block list. See Save a caller ID log entry to the block list on page 45. You can also retrieve the number and save it to your allow list. See Save a caller ID log entry to the allow list on page 50. If you want to retrieve the name from caller ID log and save it to the star name list. See Save a caller ID log entry to the star name list on page 54. The telephone can respond to remote access code while it is playing the block announcement. This allows you to access your answering system from an unknown number remotely. See Remote access on page 80. 68 Smart call blocker Screen unknown calls

the telephone plays a screening announcement to the caller when receiving the following incoming calls. It asks the caller to respond before putting the call through to you.

Incoming calls with numbers that are out of area or with numbers set to Private;

Incoming calls with absent caller ID numbers;

Incoming calls with numbers that are not in your directory, allow list, nor block list; or Incoming calls with names that are not in your star name list. Screen calls and ask for caller names When screening a call, the telephone announces to the caller, Hello. Calls to this

tone, then press pound. announces to the caller Please wait a moment while your call is connected.. The telephone starts ringing and announces the callers name. The telephone screen displays Screened call and you can pick up the call. The telephone will then ask whether you want to answer or reject the call, or to forward the call to the answering system. NOTES:

You can set Smart call blocker to screen and filter all unknown calls. You can easily add incoming phone numbers to your allow list and block list. This allows you to build up your lists of allowed and blocked numbers, and Smart call blocker will know how to deal with these calls when they come in again.

The telephone announces to the caller with Hello. Calls to this number are being screened by Smart call blocker... If you have recorded your name in the screening announcements, your recorded name will replace this number in the announcements. See Screening announcement on page 56. If the caller hangs up before the call is screened, or without leaving his/her name while the call is being screened, the call will be logged as missed call in the caller ID log.

While a call is being screened, you can press PHONE/FLASH or

/SPEAKER to stop screening and answer the call.

After the telephone screened a call, and is ringing and announcing the callers name, you can press OFF/CANCEL to mute the ringer, or press CALL BLOCK to reject the call directly.

After you picked up a screened call and the telephone is announcing the screening options, PHONE/FLASH or

/SPEAKER to take the new call. OFF/CANCEL to hang up the call. you can press If Smart call blocker is on and you receive a call waiting call:

- Smart call blocker will not screen a call waiting call without number while on a call. You can press

- After you have picked up a screened call, the telephone checks whether the call waiting number

accordingly. You can press CALL BLOCK on the handset to block it.

- While the telephone is screening a call, the new call will be ignored and logged as missed call in

/SPEAKER to take the new call, or press PHONE/FLASH or 69 Smart call blocker Screen unknown calls

Robocalls are unable to respond to the screening announcement, and therefore, will not get through and ring. If you want to allow some robocalls to get through, save their names in the star name list. See page 53.

The telephone can respond to remote access code while it is playing the screening announcement. This allows you to access your answering system from an unknown number remotely. See Remote access on page 80. Screened call options After the telephone screen a call and starts ringing, the screen displays Screened call. Press you have turned on the caller ID announce feature, the telephone announces Call from... and the callers name. After you picked up the call, the telephone announces To answer the call, press 1. To answer and always allow this number, press 2. To block this number, press 3. To send this call to the answering system, press 4. To repeat these options, press *. PHONE/FLASH or /SPEAKER to pick up the call. If

Press 1 to answer the call. The telephone number will not be added to your

Press 2 to answer the call. The telephone number will be added to your Allow this call once:

allow list. Always allow this call:

allow list. Block this call:

Press 3 or CALL BLOCK to block the call. The telephone plays the block announcement The number you are calling is not accepting your call. Please hang up. to the caller. The telephone number will be added to your block list. Send this call to the answering system:

Press 4 to forward the call to the answering system.

If you do not want to take the call, press OFF/CANCEL to end the call. End this call:

NOTES:

For calls that are out of area, Private, or without caller ID, only options 1 and 4 will be available. The telephone announces To answer the call, press 1. To send this call to the answering system, press 4. To repeat these options, press *. If you select option 4 to send the call to the answering system, the caller can leave a message even if the answering system is off. 70 Smart call blocker Screen robocalls

telephone plays a screening announcement to the caller when receiving the following incoming calls. It asks the caller to press the pound key (#) before putting the call through to you.

Incoming calls with numbers that are out of area or with numbers set to Private;

Incoming calls with absent caller ID numbers;

Incoming calls with numbers that are not in your directory, allow list, nor block list; or Incoming calls with names that are not in your star name list. Screen calls without asking for caller names When screening a call, the telephone announces to the caller, Hello. Calls to this number are being screened by Smart call blocker. If youre a family member, friend or invited caller, please press pound to be connected. If youre a solicitor, please hang up now. #), the telephone announces to the caller Please wait a moment while your call is connected.. The telephone starts ringing, and you can answer the call.

autodialers to deliver pre-recorded messages, for example, robocalls and telemarketing calls. NOTES:

The telephone announces to the caller with Hello. Calls to this number are being screened by Smart call blocker... If you have recorded your name in the screening announcements, your recorded name will replace this number in the announcements. See Screening announcement on page 56. If the caller hangs up before the call is screened, or without leaving his/her name while the call is being screened, the call will be logged as missed call in the caller ID log.

While a call is being screened, you can press PHONE/FLASH or

/SPEAKER to stop PHONE/FLASH or

/SPEAKER to take the new call. screening and answer the call. If Smart call blocker is on and you receive a call waiting call:

- Smart call blocker will not screen a call waiting call without number while on a call. You can press

- After you have picked up a screened call, the telephone checks whether the call waiting number

accordingly. You can press CALL BLOCK on the handset to block it.

- While the telephone is screening a call, the new call will be ignored and logged as missed call in

/SPEAKER to take the new call, or press PHONE/FLASH or

Robocalls are unable to respond to the screening announcement, and therefore, will not get through and ring. If you want to allow some robocalls to get through, save their names in the star name list. See page 53.

The telephone can respond to remote access code while it is playing the screening announcement. This allows you to access your answering system from an unknown number remotely. See Remote access on page 80. 71 Smart call blocker Option while on a call When you are on a call and speaking to the caller, and you do not want to continue the call, you can press the CALL BLOCK button on the handset to end the call. The telephone plays the block announcement The number you are calling is not accepting your call. Please hang up. to the caller, and the call will be terminated. The callers number will be added to your block list.

Press CALL BLOCK on the handset. The screen displays Block and end? and the callers number, if available. Press MENU/SELECT to end the call. NOTES:

The callers number, if available, will be saved to the block list. The screen displays Added to block list after pressing CALL BLOCK on the handset. If callers number is not available, the screen displays No number to block..

You can press CALL BLOCK on the handset to end the call even if Smart call blocker is turned off. 72 Answering system Answering system settings Use the answering system menu of a system handset to set

system or message alert tone, activate call screening, or change the number of rings, message recording time, or

you change any setting in the answering system setup menu, the answering system automatically turns on again.

Play messages

>Answering sys 1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press CID or DIR to scroll to >Answering sys, then press MENU/SELECT. Announcement Your outgoing announcement plays when calls are answered by the answering system. The telephone has a default outgoing announcement, Hello. Please leave a

You can use this announcement, or record your own. You can record an announcement up to 90 seconds. The system does not record any announcement shorter than two seconds. To play your current outgoing announcement:

1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press CID or DIR to scroll to >Answering sys, then press MENU/SELECT. 3. Press MENU/SELECT again to select >Announcement. 4. Press CID or DIR to scroll to >Play annc, then press MENU/SELECT. To record a new outgoing announcement:

1. When the handset is in idle mode, press MENU/SELECT to

>Announcement Delete all old 2. Press CID or DIR to scroll to >Answering sys, then press enter the main menu. MENU/SELECT. 3. Press MENU/SELECT again to select >Announcement. 4. Press MENU/SELECT again to select >Record annc. The system announces, Record after the tone. Press 5 when you are done.

>Record annc Play annc

5. Facing the handset, record your announcement and press 5 to end recording. Your recorded announcement plays.

completes, then scroll to >Play annc and press MENU/SELECT. 73 Answering system Answering system settings To reset your outgoing announcement:

1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press CID or DIR to scroll to >Answering sys, then press MENU/SELECT. 3. Press MENU/SELECT again to select >Announcement. 4. Press CID or DIR to scroll to >Reset annc and press MENU/SELECT. The screen prompts Reset to default annc?. Press MENU/SELECT to confirm. The screen shows Annc. reset to default before returning to the previous menu.

-OR-

Press CID or DIR to scroll to >Play annc and play the announcement. While the announcement is playing, press MUTE/DELETE to reset the announcement. The system announces Announcement deleted and the screen shows Annc. Deleted before returning to the previous menu. When your announcement is reset, the system answers calls with the default announcement described on the previous page. You cannot delete the default announcement.

Unless you change it, the answering system is on and ready to record messages. You can turn

answering system does not answer calls and record incoming messages.

Using the telephone base:

Press /ANSWER ON to turn the answering

turned on, it announces, Calls will be answered.

announces, Calls will not be answered. 74 Answering system Answering system settings Using a handset:

2. Press CID or DIR to scroll to >Answering sys, then

1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. press MENU/SELECT. press MENU/SELECT. 3. Press CID or DIR to scroll to >Answer ON/OFF, then 4. Press CID or DIR to highlight >On or >Off, then press MENU/SELECT to save the setting. You hear a confirmation tone. Press OFF/CANCEL to cancel. When the answering system is on, the handset screen shows ANS ON. NOTE: If the answering system is off and there is an incoming call, the system answers after 10 rings and announces, Please enter your remote access code. For more information about remote access codes, see page 54. Play messages

>Answering sys Record memo

>Answer ON/OFF

ANSWER ON/OFF

>On

Voice guide This feature is an alternative way for you to do the basic setup of the answering system. You can follow the voice guide to record your own announcement, set the number of rings, and set the message alert tone. This feature is only available on the cordless handset. 1. Press MENU/SELECT on the handset when it is not in use. 2. Press CID or DIR to scroll to Answering sys, then press MENU/SELECT. 3. Press CID or DIR to scroll to Voice guide, then press MENU/SELECT. You hear a voice prompt This voice guide will assist you with the basic setup of your answering system. 4. Setup your answering system by inputting the designated numbers as instructed in the voice guide. NOTES:

You can press

After a power outage, the handset prompts you to set the date and time, and Smart call OFF/CANCEL to quit the voice guide at anytime. blocker. After these settings are done or skipped, the handset prompts if you want to set up the answering system via Voice guide. Press MENU/SELECT to start the setup. 75 Answering system Answering system settings Call screening Use this feature to choose whether incoming messages can be heard over the telephone base speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing PHONE/FLASH or /SPEAKER on the handset. 1. When the handset is in idle mode, press MENU/SELECT to To change the setting:

enter the main menu. press MENU/SELECT. press MENU/SELECT. 2. Press CID or DIR to scroll to >Answering sys, then 3. Press CID or DIR to scroll to >Ans sys setup, then 4. Press MENU/SELECT to select >Call screening. 5. Press CID or DIR to choose >On or >Off. 6. Press MENU/SELECT to save the setting. You hear a confirmation tone. Press OFF/CANCEL to cancel. NOTE: For more information on call screening, see pages 48-49. Play messages

>Answering sys

Answer ON/OFF

>Ans sys setup

>Call screening

# of rings CALL SCREENING

>On

Number of rings

6 rings. You can also select toll saver, which is explained, as below. Unless you

To set the number of rings:

1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press CID or DIR to scroll to >Answering sys, then press Call screening

># of rings 3. Press CID or DIR to scroll to >Ans sys setup, then press 4. Press CID or DIR to scroll to ># of rings, then press

# OF RINGS

>4 MENU/SELECT. MENU/SELECT. MENU/SELECT. 76 Answering system Answering system settings 5. Press CID or DIR to scroll and choose among 2, 3, 4, 5, 6 or Toll saver.

messages. This feature allows you to check for new messages and avoid paying long distance charges when calling from out of your local area. 6. Press MENU/SELECT Press OFF/CANCEL to cancel. NOTES:

If you subscribe to voicemail service through your telephone service provider, see Answering system and voicemail indicators on page 47. If you set the number of rings for the answering system as two or three rings, the caller ID announce feature may not have enough time to announce the callers full information. Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19. To change the remote access code:

1. When the handset is in idle mode, press MENU/SELECT to enter the 2. Press CID or DIR to scroll to >Answering sys, then 3. Press CID or DIR to scroll to >Ans sys setup, then 4. Press CID or DIR to scroll to >Remote code, then main menu. press MENU/SELECT. press MENU/SELECT. press MENU/SELECT. 5. Use the dialing keys to enter a two-digit number. Use MUTE/DELETE to backspace and delete a digit. 6. Press MENU/SELECT to save the setting. You hear a confirmation tone. Press OFF/CANCEL to cancel. Answer ON/OFF

>Ans sys setup

# of rings

>Remote code

REMOTE CODE 19

77 Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it,

There is no audible alert at the handset. To change the setting:

1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press CID or DIR to scroll to >Answering sys, then 3. Press CID or DIR to scroll to >Ans sys setup, then 4. Press CID or DIR to scroll to >Msg alert tone, then press MENU/SELECT. press MENU/SELECT. press MENU/SELECT. 5. Press CID or DIR to choose >On or >Off. 6. Press MENU/SELECT to save the setting. You hear a confirmation tone. Press OFF/CANCEL to cancel. Remote code

>Msg alert tone MSG ALERT TONE

>On

The message alert tone beeps only if all the following conditions are met:

NOTES:

- Answering system is on.

- Message alert tone setting is on.

- There are new messages.

To temporarily turn off the message alert tone, see page 49. Message recording time You can set the recording time allowed for incoming messages. The message length is three minutes by default. 1. When the handset is in idle mode, press MENU/SELECT to To change the setting:

enter the main menu. press MENU/SELECT. press MENU/SELECT. 2. Press CID or DIR to scroll to >Answering sys, then 3. Press CID or DIR to scroll to >Ans sys setup, then Msg alert tone

>Recording time RECORDING TIME

>3 minutes 4. Press CID or DIR to scroll to >Recording time, then press MENU/SELECT. 5. Press CID or DIR to choose >3 minutes, >2 minutes, or >1 minute, then press MENU/SELECT to save the setting. You hear a confirmation tone. Press OFF/CANCEL to cancel. 78 Answering system About the answering system Answering system and voicemail indicators

providers voicemail (fees may apply). Your telephones built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages

1 new message ECO ANS ON 10:30PM 11/20 If and XX New messages show on the handset and the message window

there are new messages in the built-in answering system. To listen to messages recorded on your digital answering system, press

/PLAY/STOP on the telephone base

(page 82). If and New voicemail display on the handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, dial an access number provided by your telephone service provider, followed by a security code or PIN. Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

answering system. To use the answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. NOTE: After reviewing all new messages, the number of old messages appears on the message window. Using the answering system and voicemail together You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers, as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message. Set your answering system to answer calls at least 2 rings earlier than your

providers may program the delay before answering calls in seconds instead of rings. In this case, allow 6 seconds per ring when determining the appropriate setting. 79 Answering system About the answering system Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes, and the maximum recording time is approximately 14 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them. When there are new messages (including memos) on the answering system,

announces, Less than three minutes to record, before message playback at the handset or the telephone base. Rec mem low displays on the handset screen in idle mode. When you turn on the answering system at the telephone base, it announces, Calls will be answered. Less than three minutes to record. If the memory is full, the answering system announces, Memory is full, before message playback. The handset screen displays Rec mem full in idle mode and the number of messages and F at the telephone base. Once the memory is full, you cannot turn the answering

until old ones have been deleted. Memory full displays if you want to turn on the answering system on the handset but there is no memory. Voice prompts The system provides voice prompts to guide you through the setup procedures at the telephone base, message playback, remote access and recording outgoing announcements. Call screening at the telephone base If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base when a call is answered at the telephone base.

/VOL

incoming call. If call screening is on and you want to silence the telephone base while it is recording messages, press

/PLAY/STOP. 80 Answering system About the answering system Call screening at the handset If the answering system is on, you can hear the announcement and the incoming message with the handset when a call is answered by the answering system. While a message is being recorded, the handset shows To screen call, press [SELECT]. Press MENU/SELECT to screen the call. Call intercept While screening a call, you can stop recording and speak to the caller by pressing PHONE/FLASH on the handset. Base ringer Press /VOL/ on the telephone base to adjust the ringer volume when the telephone is not in use. You hear a sample of the ringer while adjusting the volume. The telephone base announces, when you set the volume to 0.

If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are new or missed messages. Pressing any telephone

/HANDSET LOCATOR) temporarily silences the message base key (except alert tone. If you press X/DELETE message alert tone, there is a voice prompt directing you to press X/DELETE

Only press X/DELETE a second time if you wish to erase all old messages in your answering system. The message alert tone resumes when you receive another message. 81 Answering system Message playback You can listen to messages at the telephone base or on a cordless handset. When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, Time and date not set, message, you hear, End of messages. If the recording time is less than three minutes, you hear, Less than three minutes to record, (see Message capacity on page 48). To listen to messages at the telephone base:

Press

/PLAY/STOP on the telephone base to listen to the messages. The system announces the number of messages, then begins playback. If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all old messages (in chronological order). Press message playback.

/PLAY/STOP again to end the To listen to messages on a cordless handset:

1. When the handset is in idle mode, press MENU/SELECT to enter the main menu. 2. Press MENU/SELECT again to select >Play messages.

If there are new and old messages, press CID or DIR to select >Play new msgs or >Play old msgs, then press MENU/SELECT.

>Play messages Answering sys

>Play new msgs Play old msgs Charlie Johnson 4-Repeat 6-Skip 10:01AM ANS ON MSG#

1/3

If there are only new or only old messages, they will play automatically. The system announces the number of messages, then begins playback. The message sequence is shown on the handset screen. If there are no recorded messages, the handset screen shows No messages and you hear, You have no message. Options during playback When a message is playing, you can adjust the playback volume, skip, repeat or delete the message. When messages are playing on the telephone base:

Press /VOL/ to adjust the message playback volume.

Press /SKIP to skip to the next message.

Press /REPEAT to repeat the message. Press twice to hear the previous message.

Press X/DELETE to delete the message.

Press

/PLAY/STOP to stop the playback. 82 Answering system Message playback When messages are playing on the handset:

Press PHONE/FLASH to stop playback. The screen shows Call back?, then press MENU/SELECT, PHONE/FLASH, or /SPEAKER to call back the caller if the callers number is available. If the dialing format used is not correct, then use the following option to choose the correct dialing format before calling back the caller.

Press MENU/SELECT to pause playback and show the caller ID information if available. From here, you can press OFF/CANCEL to resume playback, press

# PHONE/FLASH or

/SPEAKER to call back the caller. If you do not call back within 10 seconds, message playback resumes automatically.

Press VOLUME or VOLUME to adjust the message playback volume.

Press 6 to skip to the next message.

Press 4 to repeat the message. Press twice to hear the previous message.

Press MUTE/DELETE to delete the message.

Press 5 to stop the playback.

Press /SPEAKER to switch between speakerphone mode and handset mode. Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on the telephone base:

1. When the telephone is idle, press X/DELETE. The system announces, To delete all old messages, press delete again. 2. Press X/DELETE again. The system announces, All old messages deleted. To delete all old messages on the handset:

1. Press MENU/SELECT when in idle mode to enter the 2. Press CID or DIR to scroll to >Answering sys. Press main menu. MENU/SELECT. Announcement

>Delete all old

Delete all old messages?

3. Press CID or DIR to highlight Delete all old, then press Deleting... MENU/SELECT. The screen shows Delete all old messages?. 4. Press MENU/SELECT again to confirm. The screen displays Deleting... and then All old msgs deleted!. There is a con-

firmation tone.

83 Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. Play and delete them in the same way as incoming messages. Record a memo 1. When the handset is in idle mode, press MENU/SELECT to 2. Press CID or DIR to scroll to >Answering sys. Press enter the main menu. MENU/SELECT. Play messages

>Answering sys

3. Press CID or DIR to highlight Record memo, then press MENU/SELECT. The system announces, Record after the tone. Press 5 when you are done. You can record a memo for up to four minutes. Delete all old

>Record memo

4. Speak facing the handset to record a memo. 5. Press 5 to stop recording. The system announces, Recorded. The system does not save memos shorter than two seconds.

RECORD MEMO... 5-Stop Play back a memo Play memos the same way as messages. See Message playback on page 50. 84 Answering system Base message counter displays The base message counter shows the total number of answering system messages. See the following table for other message counter displays. Message counter displays 0 0 1-99 1-99 No messages. You need to set the clock (page 12). Total number of old messages and memos, or message number currently playing during old message playback. Total number of messages and memos. The number

1-99 & F (alternating) Memory is full. You must delete some messages before recording new messages.

0-6 1-8 The system is answering a call, or someone is trying to reach it remotely. The system is in program mode. Shows for two seconds while adjusting the telephone base ringer volume. Shows for two seconds while adjusting the telephone base speaker volume. 85 Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system:

1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code. See page 45 to change it). The system automatically announces the number of new or old messages (if any), and then begins to play them. 3. You can also enter the following remote commands:

Remote commands 1 2 3 33 4 44 5

*5 6

*7 8 0 Press to listen to all messages. Press to listen to new messages only. Press to delete the current message (during playback). Press twice to delete all old messages. Press to repeat the current message (during playback). Press twice to listen to the previous message. Press to stop any operation (including recording). Press to listen to a list of remote commands. Press to skip to the next message (during playback). Press to record a new announcement. Press to end remote access (the call will be terminated).

4. Hang up or press 8 to end the call and save all messages that have not been deleted. 86 Answering system Remote access Cut out and carry the remote access wallet card at the back of this users manual for quick reference. NOTES:

If you do not enter a valid remote access code, the system answers the call automatically. If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically. If the memory is full, the answering system answers after 10 rings and announces, Memory is full. Enter the remote access code. Enter your remote access code to access the messages and announcements. 87 Appendix Adding and registering handsets/headsets

model B102-0, sold separately) or up to three cordless handsets and 2 cordless headsets (sold separately). Visit www.telephones.att.com/headsets for a list of compatible DECT 6.0 cordless headsets. Each new handset or headset must be registered to the telephone base before use. You must register each handset or headset separately. To register a cordless headset to this telephone system, please refer to the users manual of the cordless headset for more details. To register a cordless handset, see below. The handsets provided within your product box are already registered as HANDSET 1, and so forth. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 5). Register a handset to your telephone base 1. Before you begin registration, make sure the handset is out of the telephone base or charger and shows To register HS, see manual.. 2. Put the handset you wish to register on the telephone base cradle. 3. The screen shows Registering... Please wait and the IN USE light turns on. It takes up to 90 seconds to complete registration. Then, HANDSET X Registered appears on the screen, with HANDSET being the handset name and X being the handset number (1-12). The handset beeps and the IN USE registered with the telephone base. To register HS, see manual.

Registering... Please wait

HANDSET X Registered

If registration fails, the system will automatically

the third try, Registration failed appears on the screen for a few seconds, and then To register HS, see manual.. This may take

again from Step 1. For registration, put the handset on the telephone base, not the handset charger. 88 Appendix Deregistering handsets You may need to deregister your handsets if:

-OR-

You wish to change the designated handset number of your registered handsets.

you wish to use again, one at a time. Please read carefully through all the instructions on this page before beginning the deregistration process. Deregister all handsets from your telephone base 1. Make sure that all handsets are out of the telephone base and chargers before you begin deregistration. 2. Press and hold

/HANDSET LOCATOR on the telephone base for about 10 seconds

(until the IN USE release the button.

/HANDSET LOCATOR 3. Immediately press

/HANDSET LOCATOR while the IN USE light is still

4. It takes up to 10 seconds to complete the deregistration process. Wait for the cordless handset screen to display To register HS, see manual. before registering the handset again. 5. To register the handset(s) to the telephone base again, follow the registration instructions on the previous page. NOTES:

If the deregistration process is not successful, you might need to reset the system and try again. To reset, unplug the power from the telephone base and plug it back in.

You cannot deregister the handset(s) if any other system handset is in use.

Even if the battery is depleted, you can still deregister the handsets by following the steps mentioned above. After the handset is charged for at least 10 minutes, the screen shows To register HS, see manual.. 89 Appendix Alert tones and lights Screen icons Battery status - battery is charging (animated display). Battery status telephone base or charger to recharge. Speakerphone - the speakerphone is in use. MUTE ANS ON NEW MSG #

1/2 10:21 AUDIO ASSIST

New voicemail - you have new voicemail from your telephone service provider. ANS ON Answering system on - the answering system is turned on to answer calls. Message - new message in the built-in answering system. NEW New caller ID log or new message - new or missed calls, or new message (during message playback). MUTE AUDIO ASSIST MSG #

1/2 MUTE - the handset microphone AUDIO ASSIST - The AUDIO ASSIST feature is turned on. Message counter - number of message playing/total number of messages. Handset alert tones 1 short beep 1 long beep 2 short beeps

(3 rising tones) 4 beeps Tone of each key press, if key tone is turned on. Indication to begin recording a message, memo or announcement. You press CID or DIR on a cordless handset when the volume is already at its highest or lowest setting.

-OR-

Call waiting tone or error tone. The system has completed the command successfully. The other party has ended your intercom call.

-OR-

The handset has gone out of range from the base during a call. 4 short beeps Low battery warning. Telephone base tones Beeps every 10 seconds Message alert. Fast ringer tone Long beep You are setting the ringer volume by pressing the /VOL/ keys on the telephone base. Indicates the start of message recording during call screening or the end of a message playback session. 4 short beeps Registration failure tone. Audio Assist is a registered trademark of Advanced American Telephones. 90 Appendix Alert tones and lights Lights

/ANSWER ON On when the answering system is on. IN USE

On when the handset is in use, or when the answering system is answering an incoming call.

On when a handset is being registered.

Flashes when there is an incoming call or when handsets are being deregistered. Flashes when another telephone is in use on the same line. Visual Ringing Indicator Flashes when the handset is being called or paged. Extra large lighted display CHARGE light On when the handset is charging in the telephone base or charger. Big button lighted key pad

/SPEAKER On when the speakerphone is on. 91 Appendix Handset display screen messages Screen display messages Caller ID log empty There are no entries in the caller ID history. You have transferred an outside call to another cordless handset. Call transferred Calling HANDSET X (for systems with 3 or more handsets) Calling other handset (for systems with 2 handsets) The handset is calling another handset (for intercom calls). The handset is transferring an outside call to another handset. The handset is calling the other handset (for intercom calls). The handset is transferring an outside call to the other handset. CID Annc ON/OFF on all HS & BS

handsets and the telephone base. Contact deleted A directory entry is deleted. Directory empty There are no directory entries. Directory full The directory is full. You cannot save any new entries unless you delete some current entries. Ended You have just ended a call. Another system handset is calling. HANDSET X is calling (for systems with 3 or more handsets) Incoming call There is an incoming call. Intercom The handset is on an intercom call. Intercom ended The intercom call has just ended. INTERCOM TO:

(for systems with 3 or more handsets) Line in use Low battery You have started the intercom process, and need to enter the number of the handset you wish to call. An extension phone, or one of the handsets is in use. The battery is low. You should charge the battery. Microphone ON

Muted New voicemail No battery No line No answer. Try again.

There are new voicemail messages from your telephone service provider. The handset in the charger has no battery installed. There is no telephone line connection. The handset(s) you are trying to transfer a call to is out of

Number already saved The telephone number you have entered is already in the directory. 92 Someone else is already using the directory or caller ID history. The other handset is calling. Appendix Handset display screen messages Screen display messages Not available at this time Other handset is calling

(for systems with 2 handsets) Out of range OR No pwr at base The telephone base has lost power, or the handset is out of range.

** Paging **

The cordless handset is paged by the telephone base. Phone The handset is on a call. Place in charger The battery is very low. The handset should be charged. Rec mem full The system recording time is full. Quiet mode on Quiet mode is on. Quiet mode is off

Rec mem low The system recording time is low. The handset is registering to the telephone base. Registration failed The handset registration is not successful. Registering... Please wait Ringer off Ringer muted Saved Speaker To register HS, see manual. To screen call, press [SELECT]

TRANSFER TO:

(for systems with 3 or more handsets) Unable to call. Line in use Unable to call. Try again

An entry has been successfully saved in the directory. The handset speakerphone is in use. Screen display before handset registration. Press MENU/SELECT to activate call screening. You have started transferring a call, and need to enter the desired handset number or choose all handsets. Failed phone call (the telephone line is in use). You try to join a call when there are already four handsets on that call. You try to make an outside call when another handset is transferring a call with the intercom feature. XX Missed calls There are new calls in the caller ID history. XX New messages There are new messages in the answering system. 93 Appendix Troubleshooting

For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My telephone doesnt work at all.

Make sure the power cord is securely plugged in.

Make sure you plug the battery connector securely into the cordless handset.

telephone base and the telephone wall jack.

Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows Low battery. See page 6 for details.

Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

You may need to purchase a new battery. Please refer to Battery installation and charging in this users manual on pages 6-7. The display shows No line. I cannot get a dial tone.

Try all the suggestions, as mentioned above.

If the previous suggestions do not work, disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone.

If there is no dial tone on that other telephone either, your telephone line cord may be defective. Install a new telephone line cord. If changing the telephone line cord does not help, the wall jack (or the

in your home to connect your BL102/BL102-2/BL102-3/BL102-4/

BL102-5 telephone, or contact your telephone service provider (charges may apply). I cannot dial out.

Try all the suggestions, as mentioned above.

Make sure you have a dial tone before dialing. The cordless handset might

This is normal. Wait an extra second before dialing. 94 Appendix Troubleshooting

Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly. If you cannot

before dialing, or dialing from another room with less background noise. If other phones in your home are having the same problem, contact your telephone service provider (charges might apply).

My cordless handset isnt performing normally.

Make sure you plug the power cord securely into the telephone base. Plug the

Move the cordless handset closer to the telephone base. You might have moved out of range.

Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. Out of range OR No pwr at base appears on my cordless handset.

Ensure you plug the telephone base in properly and the power is on.

Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.

Move the cordless handset closer to the telephone base. You might have moved out of range.

Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. The batteries do not hold a charge.

If the cordless handset is in the telephone base or charger and the charge

Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows Low battery. Refer to the table on page 6 for details.

You might need to purchase a new battery. Please refer to Battery installation and charging in this users manual on pages 6-7. 95 Appendix Troubleshooting I get noise, static, or weak signals even when Im near the telephone base.

If you subscribe to high-speed Internet service (DSL - digital subscriber

prevents noise and caller ID problems as a result of DSL interference. Please

You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.

Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating. If you plug your phone in with a modem or a surge protector, plug the

not solve the problem, relocate your phone or modem farther apart from

Move your phone to a higher location. The phone might have better reception in a high area. If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

I experience poor sound quality when using the speakerphone.

For increased sound quality while using the speakerphone, place the

I hear other calls while using my phone.

Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider. My cordless handset does not ring when I receive a call.

this users manual.

Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. Make sure you plug in the power cord securely.

The cordless handset may be too far from the telephone base. 96 Appendix Troubleshooting

Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

Try moving the telephone base to another location, preferably to a higher location. If other phones in your home are having the same problem, contact your telephone service provider (charges might apply).

Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges might apply).

Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.

Completely remove the battery. Install the battery again and place the cordless handset into the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

Your line cord might be malfunctioning. Try installing a new line cord. My calls cut in and out while Im using my cordless handset.

Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating. If you plug your phone in with a modem or surge protector, plug the phone

solve the problem, relocate your phone or modem farther apart from one

Move your telephone base to a higher location. The phone might have better reception when installed in a high area. If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).

97 Appendix Troubleshooting

Make sure you plug the power and line cords in correctly and securely.

Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

Clean the cordless handset, charger and telephone base charging contacts each month with a pencil eraser or cloth.

The battery may not be connected to the handset or is missing completely. Ensure that the battery is installed properly. My caller ID isnt working.

Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.

The caller may not be calling from an area which supports caller ID.

Both your and your callers telephone service providers must use caller ID compatible equipment. If you subscribe to high-speed Internet service (DSL - digital subscriber

noise and caller ID problems resulting from DSL interference. Please contact

System does not receive caller ID when on a call.

Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features works only if both you and

service providers use compatible equipment. Incomplete messages. If a caller leaves a very long message, part of it may be lost when the

have set. If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call. If the systems memory becomes full during a message, the system stops recording and disconnects the call.

disconnect the call.

Press VOL to increase the telephone base speaker volume.

Press DIR/VOLUME to adjust the message playback volume on a handset.

98 Appendix Troubleshooting

Make sure that the answering system is on. ANS ON should show on the

handset and the /ANSWER ON light on the telephone base should be on. If toll saver is activated, the number of rings changes to 2 when you have new messages stored (page 44).

by your telephone service provider. If you subscribe to voicemail service, change the number of rings (page 44) so that your answering system answers before your voicemail (page 47). To determine how many rings activate your voicemail, contact your telephone service provider. If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. System does not respond to remote commands.

Make sure to enter your remote access code correctly (page 45).

Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-

tone telephone and cannot activate the answering system.

The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.

There may be interference on the phone line you are using. Press dialing

System does not record messages.

Make sure the answering system is on. ANS ON should show on the handset and the /ANSWER ON light on the telephone base should be on.

Make sure the memory of the answering system is not full.

If you subscribe to voicemail service, change the number of rings (page 44) so that your answering system answers before your voicemail (page 47). To determine how many rings activate your voicemail, contact your telephone service provider. If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems. 99 Appendix Troubleshooting System announces, Time and day not set.

You need to reset the system clock (page 12). Outgoing announcement is not clear.

When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the handset.

Make sure there is no background noise (TV, music, etc.) while recording. New voicemail and show on the handset display, and I dont know why.

Your telephone has both a built-in answering system and voicemail indicator. appear on the handset display, then your telephone If New voicemail and has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail. I cannot retrieve voicemail messages.

Your telephone has both a built-in answering system and voicemail indicator. They are independent features and each alerts you to new

your telephone service provider, contact your telephone service provider for more information on how to access your voicemail. System screens all my incoming calls.

You may have selected the Screen unknown or Screen robot setting for Smart call blocker (see page 41). The telephone asks callers to announce their names or press the pound key (#). We recommend that you add the phone numbers of your family members and friends, and desired businesses to your Directory (see page 30) or Allow list (see page 48), or add their names to the Star name list (see page 53). This will avoid Smart call blocker to screen their calls.

on page 41. While screening a call, the telephone suddenly stops screening and connects to the call.

Another handset may have picked up the screening call.

If you have other telephone system sharing the same telephone line, and someone picks up the call on the other telephone system while the screening is in progress, the screening process will be terminated and connect you to the caller. 100 Appendix Troubleshooting My telephone blocks calls from someone I know.

You may have saved the callers number in your block list. To remove the number from the block list, see Delete a block entry on page 47. Blocking all unknown calls.

If you want to block all unknown calls without numbers and calls with numbers or names that are not in your directory, allow list or star name list, select the Block unknown on page 41. Forwarding all unknown calls to the answering system. If you want to forward all unknown calls without numbers and calls with numbers or names that are not in your directory, allow list or star name list to the answering system, select the UnknownToAns.S

on page 41. Ive set my LCD language to Spanish or French and I dont know how to change it back to English.

Press MENU/SELECT in idle mode. Then, enter 364# using the dialing keys.

I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesnt work.

Make sure your computer is powered on.

Make sure your Internet connection is working properly.

telephone service.

Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug it into a multiple port USB hub (USB splitter) that is not powered. In a few rare instances, the USB port on your computer may not have enough power. Try using a USB hub with its own external power supply.

telephone service provider. Contact your service provider for more information.

101 Appendix Troubleshooting Common cure for electronic equipment. If the telephone does not seem to be responding normally, try putting the

problem, do the following (in the order listed):

1. Disconnect the power to the telephone base. 2. Disconnect the cordless handset battery. 3. Wait a few minutes. 4. Connect power to the telephone base. 5. Completely remove the battery. Replace the battery and place the cordless handset into the telephone base or charger. 6. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. 102 Appendix Maintenance Taking care of your telephone

Your cordless telephone contains sophisticated electronic parts, so you must treat it with care.

Avoid rough treatment.

Place the handset down gently.

Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Electrical storms

You can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms. Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for

mild soap.

Do not use excess water or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Pull the unit out by the unplugged cords. 103 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this

The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the users manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is

information, please contact your telephone service provider. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment,

If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to

as possible. You will be given the opportunity to correct the problem and the telephone service

service provider may make changes in its facilities, equipment, operation, or procedures that could

you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone

numbers, please:

104 Appendix FCC Part 68 and ACTA Industry Canada This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference, including interference that may cause undesired operation of the device. Privacy of communications may not be ensured when using this telephone.

The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the

This product meets the applicable Innovation, Science and Economic Development Canada

105 Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television

to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

connected.

Consult the dealer or an experienced radio/TV technician for help.

compliance could void the users authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the users body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. This Class B digital apparatus complies with Canadian requirement:

CAN ICES-3 (B)/NMB-3(B). 106 Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled. To activate the CEC battery charging testing mode:

1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged batteries before proceeding. 2. While you press and hold /HANDSET LOCATOR, plug the telephone base power adapter back to the power outlet.

IN USE /HANDSET LOCATOR and then press it again within two seconds. The process takes up to one minute to complete. When the phone successfully enters the CEC battery charging testing mode, the IN USE To register HS, see manual. When the phone fails to enter this mode, repeat the steps mentioned above. Note: The telephone base will be powered up as normal if you fail to press /HANDSET LOCATOR within two seconds in Step 3. To deactivate the CEC battery charging testing mode:

1. Unplug the telephone base power adapter from the power outlet, then plug it back in. The telephone base is powered up as normal. 2. Register your handsets back to the telephone base. See page 56 for handset registration instructions. 107 Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 1. What does this limited warranty cover?

The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (CONSUMER or you) that the product and all accessories provided in the sales package (PRODUCT) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada. 2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period (materially defective PRODUCT)?

During the limited warranty period, the manufacturers authorized service representative will repair or replace at the manufacturers option, without charge, a materially defective PRODUCT. If the manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The manufacturer will retain defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the manufacturers option, is your exclusive remedy. The manufacturer will return repaired or replacement products to you in working condition. You should expect the repair or replacement to take approximately 30 days. 3. How long is the limited warranty period?

The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty; whichever is longer. 4. What is not covered by this limited warranty?

This limited warranty does not cover:

PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,

other liquid intrusion; or

other than an authorized service representative of the manufacturer; or

PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or

PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or

PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or

PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to products used for rental purposes); or

PRODUCT returned without valid proof of purchase (see item 6); or

Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. 108 Appendix Limited warranty 5. How do you get warranty service?

To obtain warranty service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. NOTE: Before calling for service, please review the users manual; a check of the PRODUCTs controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this limited warranty to you. Transportation, delivery or handling charges are prepaid. The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, the manufacturer will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty. 6. What must you return with the PRODUCT to get warranty service?

You must:

Return the entire original package and contents including the PRODUCT to the service

Include a valid proof of purchase (sales receipt) identifying the PRODUCT purchased

(PRODUCT model) and the date of purchase or receipt; and

Provide your name, complete and correct mailing address, and telephone number. 7. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT. It supersedes all other written or oral communications related to this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty exclusively describes all of the manufacturers responsibilities regarding the

have other rights which vary from state to state or province to province.

to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall the manufacturer be liable for any indirect, special, incidental, consequential, or similar

or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. 109 Appendix

RF frequency band 1921.536MHz - 1928.448MHz Channels Operating temperature 5 32F - 122F 0C - 50C Telephone base voltage 96Vrms - 130Vrms Telephone base voltage 6VDC @ 400mA

(AC voltage, 60Hz)

(AC adapter output) Handset voltage Charger voltage

(AC adapter output) 2.4VDC - 2.8VDC 6VDC @ 400mA Talk time (cordless handset) Operation Standby Operating time*

Up to 10 hours Up to 6 days

* Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technology

range competitions against similarly equipped phones of the leading competition. Now, calls can be taken in the basement, backyard and garage with exceptional sound quality. Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over a certain distance which can vary with the locations of the telephone base and handset,

This telephone base comes with an antenna which gives much better clarity and covers a longer range than before. HD audio HD audio improves sound quality by expanding and rebuilding frequencies that are lost with traditional phone calls. There is no additional telephone service requirement to use HD audio. It is designed to work with standard telephone service. Your system will automatically enhance all received sound with HD audio. 110 Display dial, 33 DSL, 5 Ending calls, 19

22 Handset, Handset locator, 26 Quick reference guide, 1, 2, 3 Ringer tone, 11 Ringer volume, 11 Screen display messages, 6061 Screen icons, 58 Speakerphone, 20 Temporary ringer silencing, 19 Voicemail indicator, 15 HD audio, 79 Important safety information, 7172 Incoming caller ID history, 3738 Installation, 49 Intercom, 2728 Last number redial, 20 LCD language, 13 Reset to English, 13, 68 Lights, 59 Limited warranty, 7778 Index Index A Alert tones, 58 Answer an incoming call, During an intercom call, 27 Answering calls, 19 Answering system, 47 Assign a speed dial entry, 34 Audio Assist, 24

19 Battery charging, 7 Battery installation, 67 Call screening, 4849 Call transfer, 25 Using intercom, 28 Call waiting, 22 Caller ID (CID), Add entries to phone directory, 40 Delete entries, 39 Dial entries, 39 Review entries, 38 Caller ID announce, 13 Chain dialing, 23 Charger installation, 5 Clear voicemail indicator, 15 Clock, 12 Day and time, 12 Delete a speed dial number, 35 Delete caller ID log entries, 39 Dialing, From a record in the caller ID history, 39 From the directory, 33 Directory, Dial number, 33 Edit an entry, 33 Name search, 32 New entries, 30 B C D E F H I L 111 Index Index M Maintenance, 70 Making calls, 19 Memory match, 38 Memos, 52 Message, Alert tone, 46 Counter display, 53 Playback, 50 Mute, 22 N Names, Enter into directory, 30 Search for, 32 Number of rings, 44 Safety information, 7172 Search by name, 32 Speakerphone, 20 Speed dial, 3435 Assign or reassign number, 34 Delete number, 35 Make a call, 35 Set voicemail number, 14

79 Telephone operating range, 79 Temporary ringer silencing, 19 Time, setting, 12 Troubleshooting, 6269 On-hook dialing (predialing), 19 Outgoing announcement, 42 Visual message waiting indicator, 15 Voice announce Caller ID, 1314 Voicemail, 1415, 47 Paging tone, 26 Phonebook, 29 Power adapter, 5 Predialing, 19 Quick access, 14, 35 Voice prompts, 48 Volume control, Base, 49 Handset, 11 Quick reference guide, 13 QUIET mode, 18 Wall-mount installation, 8 Warranty, 7778 O P Q R Reassign a speed dial number, 34 Receiving calls, 19 Recharging, 7 Remote access, 45, 54, 55 Ringer silencing, 19 Ringer volume, Base, 49 Handset 11 Ring tone options, 11 S T V W 112 Remote access wallet card Use the wallet card, as shown below, to help you remember commands to control your answering system from any touch-tone telephone. Cut along dotted line. Call your phone number, then enter your two-digit access code (preset to 19). Remote command Action Play all messages.....................1 Play new messages ................2 Delete the message ..............3 Delete all old messages ......33 Repeat or go back ...................4 Stop ..................................................5 Help menu ....................................*5 Fold here. Skip the message ....................6 Record announcement........*7 End remote access call .......8 (or hang up) Turn system off or on ..........0 Models:

Type:

BL102/BL102-2/BL102-3/BL102-4/BL102-5 DECT 6.0 cordless telephone/answering system with caller ID/call waiting 2020 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. www.telephones.att.com Audio Assist is a registered trademark of Advanced American Telephones. 2020 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. RBRC and 1-800-8-BATTERY are registered trademarks of the Rechargeable Battery Recycling Corporation. Printed in China. Issue 1.0 AT&T 04/20.

 

 

 

 

 

 

 

 

 

 

BASE Text:Recessed 0.3mm High Gloss Advanced American Telephones EW780-2062-00 RINGER EQUIVALENCE: 0.1A REGISTRATION NO.: US: EW7W401A80-206200 6V 0.4A IC: 1135B-80206200 HVIN: 35-201335BS 4H20 I.T.E. Model: BL102-4 S/N: XXXXXXXXXXX Serial No. Label(size: 28x10mm) Model: BL102-4 The red serial number and barcode will be printed in VTT Model: BL102 S/N: XXXXXXXXXXX Model: BL102-2 S/N: XXXXXXXXXXX Model: BL102-3 S/N: XXXXXXXXXXX Model: BL102-4 S/N: XXXXXXXXXXX Model: BL102-5 S/N: XXXXXXXXXXX B B Text:Raised 0.3mm Use Only Supplied Adapter 6V Charger HS m m 1 1 m m 0 2 28.5mm 4H20 I.T.E. 41mm Text: engraved in recessed 0.3mm depth, text surface in high gloss Use Only Supplied Adapter 6V Text: engraved in raised 0.3mm 92-035867-000-100 Serial No. Label(size: 19x17.5mm) Model: BL102-X 18.26mm 4

2 0 1 L B

l e d o M X X X X X X X X X X X X N S

l y n O e s U d e i l p p u S y r e t t a B y r e t t a B r o 2 4 3 2 6 2 T B I N O T U A C 25.69mm 20mm Model: BL102 S/N:XXXXXXXXXXXX IC: 1135B-80206201 FCC ID:EW780-2062-00 HVIN: 35-201336HS 5.69mm Model: BL102-3 S/N:XXXXXXXXXXXX Model: BL102-0 S/N: XXXXXXXXXXX Model: BL102-2 S/N:XXXXXXXXXXXX Model: BL102-4 S/N:XXXXXXXXXXXX Model: BL102-5 S/N:XXXXXXXXXXXX

 

 

VTech Telecommunications Ltd Mar. 24. 2020 To whom it may concern, Request for Permanent Confidentiality Under FCC Part 15 Certification FCC ID: EW780-2062-00 Request is hereby submitted by VTech Telecommunications Ltd. to withhold permanently from public review certain portions of the application for equipment certification for the referenced FCC identifiers. This request for confidentiality is made pursuant to 47 CFR 0.457(d) and 0.459 of the FCC Rules. In particular, the following sections of the application are to be kept permanently confidential and VTech Telecommunications Ltd. reserves the right to discern which parties can obtain access to these information:

Schematics Detailed Block diagrams Detailed Operational/Functional Description The rationale for request for confidentiality is as followings:

This information represents intellectual property of VTech Telecommunications Ltd. and it is subject to competition. We have invested considerable time and materials in research and development to produce the referenced product. Disclosure of the permanently confidential portions of this application to competitors would not only give them significant competitive advantages in developing similar products, but would also disclose successful implementation of unpublished, leading edge technology developed by us. If you have questions or need further information, please contact the undersigned. Regards, Michael Tsui Approbation Supervisor

 

 

 

 

 

 

31 March, 2020 To whom it may concern, VTech Telecommunications Ltd Declarations FCC ID: EW780-2062-00 IC: 1135B-80206201 I, the undersigned, hereby declare that 1. The device does not use the provisions of 47CFR 15.323 (c) (6), random waiting mechanism is not used in this system. 2. The provisions of 47CFR 15.323 (c) (10) and 47CFR 15.323 (c) (11) are not used to extend the range of spectrum occupied over space or time for the purpose of denying fair access to spectrum to other devices. 3. Only the handset will act as the initiating device, which will initiate the establishment of the duplex connection. 4. The device complies with the provisions of 47CFR 15.319(f). The device shall automatically discontinue transmission in case of either absence of information to transmit or operational failure. These provisions are not intended to preclude transmission of control and signaling information or use of repetitive codes used by certain digital technologies to complete frame or burst intervals. The following table explains the reaction of device in case of either absence of information to transmit or operational failure after a connection of its companion device is established. Circumstances Reaction of Handset Unit Switch-off companion device 2 On hook by companion device 3 Switch-off device 4 On hook on device side 5 Remove power from device 1 A B 6 Remove power from companion device Connection is terminated and, transmission ceases. Connection is terminated but device transmits control or signaling information. C Connection is terminated but companion device transmits control or signaling information. NA Not applicable represents the device does not contain a hook switch or a power off switch. 5. ML of handset declared by manufacturer are 30dBm. If you have questions or need further information, please contact the undersigned. Regards, NA NA NA C C A Michael Tsui Approbation Supervisor

 

 

Appendix B1 Letter of Agency for FCC Certification Mar. 24, 2020 To whom it may concern, Letter of Agency I, an officer of VTech Telecommunications Limited do hereby authorize Intertek Testing Services (Mr. Ken Sit/ Kenneth Wong/ Ms. Jess Tang) to act on our behalf in front of the Federal Communications Commission with respect to all matters relating to certification of equipment under Part 15 and/or Part 95 of the FCC Rules until further notice. I further certify that no party (as defined in 1.2002(b) of CFR 47, 2004) to this application, including myself, is subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C., 862. Regards, Michael Tsui Approbation Supervisor