FCC ID: EW780-H0FU-06 DECT Phone

WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5483025.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case Analogue Contemporary Series Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger CTM-A2116 SIP 1-Line Cordless Colour Handset and Charger NGC-S3410HC Users Guide Important safety instructions When using to followed your reduce telephone equipment, basic the risk of fire, electric shock and safety precautions injury, should always be following:

the including 1. This product should be installed by a qualified technician. 2. This product should only be connected to the host equipment and never directly to the network such as Public Switch zone Network (PSTN) or Plain Old Telephone Services (POTS). 3. Read and understand all instructions. 4. Follow all warnings and instructions marked on the product. 5. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 6. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower. 7. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. 8. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 9. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied at the premises, consult your dealer or local power company. 10. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on. 11. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 12. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorised service facility. Opening or removing parts of the base station or handset other than specified access doors may expose you to dangerous voltages or other Incorrect reassembling can cause electric shock when the product is subsequently used. risks. 13. Do not overload wall outlets and extension cords. 14. Unplug this product from the wall outlet and refer servicing to an authorised service facility under the following conditions:

When the power supply cord or plug is damaged or frayed. If liquid has been spilled onto the product. If the product has been exposed to rain or water. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorised technician to restore the product to normal operation. EN - 2 If the product has been dropped and the telephone base and/or handset has been damaged. If the product exhibits a distinct change in performance. 15. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 16. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases

(cleaning solvents; petrol vapours; etc.);

a leak of natural gas; etc. 17. Only put the handset of your telephone next to your ear when it is in normal talk mode. 18. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-

table or cabinet outlet. 19. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. 20. In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full instructions in Installation in the users manual. 21. Listed PoE (The product is considered not likely to require connection to an Ethernet network with outside plant routing). h s i l g n E CAUTIONS CAUTIONS Keep small metallic objects such as pins and staples away from the handset receiver. Risk of explosion if battery is replaced by incorrect type;

Dispose of used batteries according to the instructions;

Disconnect the telephone line before replacing batteries;

For pluggable equipment, the socket-

outlet (power adaptor) shall be installed near the equipment and shall be easily accessible;

The applied nameplate is located at the bottom of the product;

The equipment is only use for mounting at heights <2m. Avoid using the battery in the following conditions:-

High or low extreme temperatures that a battery can be subjected to during use, storage or transportation;

Low air pressure at high altitude;

Replacement of a battery with an incorrect type that can defeat a safeguard;

Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery that can result in an explosion;

EN - 3 Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas;

Extremely low air pressure that can result in an explosion or the leakage of flammable liquid or gas. SAVE THESE INSTRUCTIONS EN - 4 h s i l g n E Table of contents Speakerphone ........................................... 15 Volume......................................................... 15 Important safety instructions ............ 2 Mute ............................................................. 15 Call waiting ................................................ 15 Switching between calls .......................... 16 Speed dial .................................................. 16 Message waiting indicator ..................... 16 Play messages ........................................... 16 Find handset .............................................. 16 Appendix .......................................... 17 Troubleshooting ................................................. 17 VTech Hospitality Limited Warranty Program 24 Maintenance ...................................................... 25 Disclaimer and Limitation of Liability............ 25 European Directives ......................................... 25 Declaration of Conformity ............................... 25 Disposal of batteries and product ................ 26 Technical specifications .................... 27 Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger - CTM-A2116 27 Analogue 1-Line Hidden Base ....................... 27 SIP 1-Line Cordless Colour Handset and Charger - NGC-S3410HC ................................. 27 Parts check list ................................... 6 Telephone layout .............................. 7 Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger - CTM-A2116 7 SIP 1-Line Cordless Colour Handset and Charger - NGC-S3410HC ................................. 7 Analogue 1-Line Hidden Base ....................... 8 Installation ......................................... 9 Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger - CTM-A2116 9 Analogue 1-Line Hidden Base ....................... 9 Base station installation ........................... 9 Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger - CTM-A2116 11 SIP 1-Line Cordless Colour Handset and Charger - NGC-S3410HC ................................. 11 Handset Charger Installation ................. 11 Handset Registration ................................ 12 Handset Deregistration ............................ 12 Handset battery charging ....................... 13 Replacing a Cordless Handset Battery 13 Set up ................................................ 14 Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger - CTM-A2116 14 Operation .......................................... 15 Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger - CTM-A2116 15 SIP 1-Line Cordless Colour Handset and Charger - NGC-S3410HC ................................. 15 Using the cordless handset ..................... 15 Change handset screen language........ 15 Receive a call ............................................ 15 Place a call ................................................ 15 End a call .................................................... 15 Hold ............................................................. 15 EN - 5 Parts check list Items contained in the respective cordless telephone package:

Parts included Model name Model number illustration scale 40%

Base station

| Base Station Adapter Base station wall mounting plate

| Network cable Cordless handset and Handset battery

(preinstalled in the handset) Handset charger

| Handset charger adapter 5 6 7 RESET S211X BASE Artwork 1 2 3 1a 4 WALL MOUNT SLOT 9 8 Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger CTM-A2116 PART DESCRIPTION 01. Left Housing 02. Right Housing 03. Lens 04. Middle Housing COLOR/MATERIAL Graphite Spray Silkscreen on the Top ( ) - Pantone 8001C Graphite Spray Clear Acrylic Lens Silkscreen on the rear ( Background ) Pantone Black C Silkscreen on the rear ( , , ) - Pantone Coolgray 3C Silkscreen on the rear (

, ) - Milky White / Green Backlight Injection Moulded - ChiMei PA-757 J01 (Snom standard black) Injection Moulded - ChiMei PA-757 J01 (Snom standard black) 05. Antenna Back Housing Injection Moulded - ChiMei PA-757 J01 (Snom standard black) 06. Antenna Front Housing Graphite Spray 07. Chrome Key Chrome Plating ( without Top Surface ) Engraving -0.3mm ( ) High Glossy Chrome Top Surface 08. Bottom Cover 09. Wall Mount Injection Moulded - ChiMei PA-757 J01 (Snom standard black) Injection Moulded - ChiMei PA-757 J01 (Snom standard black) TEXTURE/FINISH SPI B-1 SPI B-1 SPI B-1 SPI A-1 MT-11520 MT-11520 SPI B-1 SPI A-1 SPI A-1 TL92278BT SPI B-1 MT-11520 SIP 1-Line Cordless Colour Handset and Charger NGC-

S3410HC CSP | M100 Base Hwang Jin wook | 09. Jan. 2019 | Revision 1.0 EN - 6 h s i l g n E Telephone layout Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger -

CTM-A2116 SIP 1-Line Cordless Colour Handset and Charger - NGC-S3410HC 1 2 3 4 5 6 7 8 9 16 10 11 12 13 14 15 17 18 Handset 1 2 3 4 5 6 Battery charging light Colour screen Soft keys (3) Perform the action indicated by the on-screen labels. MESSAGES key TALK key VOLUME /

navigation keys 7 Numeric dial keys 8 SPEAKER key 9 MUTE key 10 Handset earpiece 11 12 13 14 Speakerphone FRONT DESK key OFF/Cancel key EMERGENCY key 15 Microphone Handset Charger and Adapter 16 Charging poles 17 Modular jack socket 18 Modular jack Screen Icons Signal strength indicator Battery strength indicator Battery is charging Ringer is silent EN - 7 Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger -

CTM-A2116 Analogue 1-Line Hidden Base 4 4 1 2 3 5 6 7 1 FIND HANDSET button. Short press (for less than 2 seconds) to find the handset by making it ring. Short press again to stop handset ringing. POWER LED IN USE LED Antenna Cable tie mount AC adapter input RJ11 telephone jack 2 3 4 5 6 7 EN - 8 IMPORTANT INFORMATION 1. Use only a compatible VTech power adapter. To order a replacement power adapter, call +44 (0)1706 694 070 or email ukca@trustdistribution.com. 2. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. h s i l g n E Installation Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger

- CTM-A2116 Analogue 1-Line Hidden Base Base station installation This section assumes that your network infrastructure is established. You can power the base station using a compatible VTech power adapter. Install the base station near a power outlet not controlled by a wall switch. The base station can be placed on a flat surface or mounted on a wall in a vertical or horizontal orientation. To install the base station:

Plug one end of the telephone line cord into the RJ jack on the rear of the base station

(marked by TO TEL), and plug the other end of the cord into your telephone wall jack. Connect the supplied power adapter to the base station power jack. Plug the power adapter into an electrical outlet that is not controlled by a wall switch. EN - 9 To mount the base station on the wall 1. Install two mounting screws on the wall. Choose screws with heads larger than 5 mm (3/16 inch) in diameter (1 cm /

3/8 inch diameter maximum). The screw centers should be 5 cm (1 15/16 inches) apart vertically or horizontally. 4. Check to make sure the plate is secure at top and bottom. It should be flush with the base station body. 5. Place the base station over the mounting screws. 2. Tighten screws until only 3 mm (1/8 inch) of the screws are exposed. 3. Attach the mounting plate to the top of the base station. Insert the tab into the slot and then push the plate in at the bottom of the base station until the mounting plate clicks into place. Insert tab into slot. 6. Connect the telephone line cord and power as described on page 9. EN - 10 Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger

- CTM-A2116 Installation Notes Avoid placing the base station, handset, or handset charger too close to:

SIP 1-Line Cordless Colour Handset and Charger - NGC-S3410HC Handset Charger Installation Install the handset charger as shown below. Make sure the supplied power adapter is securely plugged into an outlet not controlled by a wall switch. h s i l g n E Communication devices such as television sets, DVD players, or other cordless telephones Excessive heat sources Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting Excessive dust sources such as a workshop or garage Excessive moisture Extremely low temperature Mechanical vibration or shock such as on top of a washing machine or work bench The battery is fully charged after 11 hours of continuous charging. For best performance, keep the handset in the handset charger when not in use. CAUTIONS CAUTIONS Use only the supplied power adapter. The supplied power adapter is not designed for use in any other devices. Misuse of it on your other devices shall be prohibited. To order a replacement, call +44 (0)1706 694 070 or email ukca@trustdistribution.com. EN - 11 Handset Deregistration 1. When a registered cordless handset is idle, press the Lang soft key, and then the key sequence:

7 5 6 0 0 #. 2. With Registration selected, press OK. 3. Press or to select Deregister, and then press Select. 4. Press to select the handset you want to deregister, and then press Select. or NOTE: The handset you are currently using is indicated by **. 5. Enter the PIN and press OK. The default PIN is 1592. The handset beeps and displays

"HANDSET deregistered" . Handset Registration Your cordless handset is preregistered to the base station. You do not need to register your cordless handset. You can register additional cordless handsets to the base station. The Base station accommodates up to four CTM-A2116 or CTM-S2115 cordless handsets. 1. On the cordless handset, press the Lang soft key, and then the key sequence:

7 5 6 0 0 #. 2. With Registration selected, press OK. 3. With Register Handset selected, press Select. The handset displays the message

"Long press the FIND HANDSET button on your base". 4. On the base station, press and hold the

/ FIND HANDSET button for at least four seconds, then release the button. Both LEDs on the base station begin to flash. The handset displays "Registering handset". 5. Enter the PIN and press OK. The default PIN is 1592. The handset beeps and displays

"Handset registered". EN - 12 Handset battery charging The battery must be fully charged before using the cordless handset for the first time. The battery charge light turns on when the cordless handset is charging on the handset charger. The battery is fully charged after 11 hours of continuous charging. For best performance, keep the cordless handset in the handset charger when not in use. Replacing a Cordless Handset Battery The cordless handset battery is preinstalled. To replace the cordless handset battery, follow the steps below. 1. Use a narrow object to pry open the handset cover, so that you unsnap the tabs at the locations indicated below. 3. Place the top of the battery in the handset battery compartment so that the battery connectors are aligned. 4. Push the bottom of the battery down into the battery compartment. 5. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then firmly push downward until all the tabs lock in the grooves. h s i l g n E CAUTIONS CAUTIONS There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery or replacement battery. To order a replacement, call +44 (0)1706 694 070 or email ukca@trustdistribution.com. Dispose of used batteries according to the instructions. 2. Place your thumb in the slot below the battery, and lift the battery out of the handset battery compartment. EN - 13 Set up Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger -

CTM-A2116 Default settings are indicated by asterisks (*). Setting Listening volume- Handset Ringer tone Options 1, 2, 3, 4, 5, 6*, 7 Tone 1*

Adjustable by User and administrator Administrator only EN - 14 h s i l g n E Operation Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger

- CTM-A2116 SIP 1-Line Cordless Colour Handset and Charger - NGC-S3410HC Using the cordless handset When you use the keypad of the cordless handset, the handset keys are backlit. Change handset screen language To change the display lanuage of your handset colour screen:

1. Press Lang. 2. Press or to select a language. 3. Press OK. Receive a call When there is an incoming call, the handset rings. Answer a call using the cordless handset while it is not on the handset charger On the cordless handset, press Ans or or

. The icon appears in the middle of the screen when in speakerphone mode. Answer a call using the cordless handset while it is cradled on the handset charger Lift the cordless handset from the handset charger. Place a call 1. On the cordless handset, use the keypad to enter the number. Press Delete if you enter an incorrect digit. 2. Press Dial or or

. 3. To end the call, press End or or place the handset in the charger. End a call Press place it in the handset charger. The call ends when all handsets hang up. on the cordless handset or Hold To place a call on hold:

During a call, press Hold on the cordless handset. To take the call off hold, press Unhold. Speakerphone During a call, press handset to switch between speakerphone mode and handset earpiece mode. on the cordless The icon appears in the middle of the screen when in speakerphone mode. Volume Adjust the listening volume 1. During a call, press the listening volume. 2. Press OK. or to adjust Adjust the Ringer volume 1. When the cordless handset is idle, press or to adjust the ringer volume. 2. Press OK. Mute Mute the microphone 1. During a call, press on the cordless handset. The handset displays "Call Muted" when the mute function is turned on. You can hear the party on the other end but they cannot hear you. 2. Press again to resume the conversation. Call waiting If receive an incoming call during an active call, you willl hear a call waiting tone. The phone also displays "Call waiting". EN - 15 To answer the incoming call:

Press Ans on the cordless handset. The active call is put on hold. when the phone is not in use. All idle cordless handsets beep for 60 seconds. To end paging:

To ignore the incoming call:

Press

/ FIND HANDSET again on the base station.

-OR-

Press on the cordless handset. Do nothing. Switching between calls If you have an active call and another call on hold, you can switch between the two calls. 1. Press Flash to put the active call on hold, and resume the held call. 2. To end the active call, press End or

. The other call will remain on hold. 3. Press Unhold to take the call off hold. Speed dial To dial a speed dial number:

1. Press SpdDial. 2. Press entry. or to select a speed dial 3. Press OK. Alternatively, you can press a speed dial key

), or press a speed dial soft key

(for example, RmServ). or Message waiting indicator When a new voice message is received, the handset displays "

screen. New msg" on the Play messages 1. When the phone is idle, press

. The handset dials the voicemail access number. 2. Follow the voice prompts to play your messages. Find handset Use this feature to find all registered cordless handsets. To start paging:

Press

/ FIND HANDSET on the base station EN - 16 Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, call +44 (0)1706 694 070 or email ukca@trustdistribution.com. For cordless telephone Question Suggestions h s i l g n E The telephone does not work at all. Make sure the power adapter is connected to the base station power jack, and plugged into an electrical outlet that is not controlled by a wall switch. Make sure the telephone line cord is plugged into the NET port of the base station and the telephone wall jack. Make sure the handset battery is installed and charged correctly (page 13). For optimum daily performance, return the cordless handset to the handset charger after use. Unplug the telephone line cord from the telephone wall jack. Wait for approximately 15 seconds, then plug it back in. Charge the battery in the cordless handset for up to 11 hours. If the battery is completely depleted, charge the battery for at least 30 minutes before use. Remove the battery and then install it again. If that still does not work, it may be necessary to purchase a new battery. Disconnect the base station from the telephone wall jack and connect a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply). EN - 17 Question Suggestions There is no dial tone. Try all the above suggestions. Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the base station before producing a dial tone. Wait an extra second before dialing. Eliminate any background noise. Mute the telephone before dialing, if applicable, or dial from another room in your unit with less background noise. If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). I cannot dial out. Try all the above suggestions. The Speed Dial key does not work at all. The LOW BATTERY icon EXTREMELY LOW BATTERY icon at the top of the cordless handset screen. or the appears The Speed Dial key may not be properly programmed. Refer to page XX for details. Place the cordless handset in the handset charger for recharging. Remove the battery and then install it again, and use it until fully depleted. Then charge the cordless handset in the handset charger for up to 11 hours. If the above measures do not correct the problem, replace the battery. EN - 18 Question Suggestions The battery does not charge in the cordless handset or the battery does not accept charge. The battery charging light is off. h s i l g n E Make sure the cordless handset is placed in the handset charger correctly. The battery charging light should be on. Remove the battery and then install it again. Charge it for up to 11 hours. If the cordless handset is in the handset charger but the battery charging light is not on, refer to The battery charging light is off below. If the battery is completely depleted, charge the cordless handset for at least 30 minutes before use. If the above measures do not correct the problem, replace the battery. Clean the charging contacts on the cordless handset and/or handset charger each month with a pencil eraser or a dry non-abrasive fabric. Make sure the power adapter and telephone line cord are plugged in correctly and securely. Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and the telephone base to reset. EN - 19 Question Suggestions Make sure the ringer volume is turned up on the cordless handset. Make sure the power adapter is connected to the base station power jack, and plugged into an electrical outlet that is not controlled by a wall switch. Make sure the telephone line cord is plugged into the NET port of the base station and the telephone wall jack. The cordless handset may be too far from the base station. Move it closer to the base station. Adjust the setting of RF transmission power (page XX). It may be out of range. If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. Test a working telephone at the telephone wall jack. If the other telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply). The telephone line cord may be defective. Install a new telephone line cord. Remove the handset battery and then install it again. Then place the cordless handset in the handset charger. Wait for the handset to synchronise with the base station. Allow up to one minute for this to take place. The telephone does not ring when there is an incoming call. EN - 20 Question The cordless handset beeps and is not performing normally. Suggestions Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize. h s i l g n E Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. EN - 21 Question Suggestions The cordless handset may be out of range. Move the handset closer to the base station or adjust the setting of RF transmission power. Refer page xx for details. Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or the telephone base to another outlet. Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. If the telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesnt solve the problem, relocate the telephone or modem farther apart from each other, or use a different surge protector. The location of the telephone base can impact the performance of the cordless phone. For better reception, install the telephone base in a centralized location within the room, away from walls or other obstructions. Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). There is interference during a telephone conversation, or the call fades in and out when I am using the cordless handset. EN - 22 Question Suggestions I hear other calls when using the telephone. Disconnect the base station from the network wall jack and connect a different working telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply). h s i l g n E I hear noise on the cordless handset and the keys do not work. Make sure the telephone line cord is plugged in correctly and securely. Common cure for electronic equipment. If the telephone is not responding normally, put the cordless handset in the handset charger. If it does not fix the problem, try the following (in the order listed):

1. Disconnect the power to the base station. 2. Disconnect the battery on the cordless handset. 3. Wait a few minutes before connecting power to the base station. 4. Install the battery again and then place the cordless handset in the handset charger. 5. Wait for the cordless handset to synchronise with the base station. Allow up to one minute for this to take place. EN - 23 Appendix VTech Hospitality Limited Warranty Program VTech Communications, Inc., the manufacturer of VTech Hospitality Product (Product), warrants to the holder of a valid proof of purchase (end user or you) that the Product and all accessories provided by VTech in the Products package are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Products operating instructions. The limited warranty extends to the end user of this Product and applies only if such Product is purchased through a local distributor /dealer. The limited warranty period for this Product is determined based on the following:

5 Years Analog Models All Classic Models corded and cordless All Contemporary Models corded and cordless All TrimStyle Models 2 Years SIP Non-Display Models All Classic Models corded and cordless All Contemporary Models corded and cordless All TrimStyle Models During the limited warranty period, VTechs authorised service representative will repair or replace, at VTechs option, without charge, a Product that is not free from defects in materials and workmanship. If VTechs authorised service representative repairs the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or refurbished Product of the same or similar design. Repair or replacement of Product, at VTechs option, is the exclusive remedy. The limited warranty period for the Product begins on the date that the end user takes possession of the Product. This limited warranty also applies to repaired or replacement Products for a period of either: (a) 90 days from the date the repaired or replacement Product is shipped to you; or (b) the time remaining on the original limited warranty as described above; whichever is longer. This limited warranty does not cover:

1. Product or parts that have been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorised service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial EN - 24 Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the base station near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind. Disclaimer and Limitation of Liability VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this users manual. VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product. VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of important data on other media to protect against data loss. h s i l g n E Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the base station should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND/OR TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords. European Directives This equipment is compliant with 2014/53/EU

(RED) and 2011/65/EU (ROHS). Declaration of Conformity The Declaration of Conformity may be obtained from:

www.vtechhotelphones.com. EN - 25 Product disposal instructions for business users If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information. Information on Disposal in other countries outside the European union These symbols (, ) are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Note for the battery symbol This symbol () might be used in combination with a chemical symbol. In this case it complies with the requirement set by the Directive for the chemical involved. Disposal of batteries and product These symbols (, ) on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries must not be mixed with general household waste. For proper treatment, recovery and recycling of old products and batteries, please take them to applicable collection points in accordance with your national legislation. By disposing of them correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment. For more information about collection and recycling, please contact your local municipality. Penalities may be applicable for incorrect disposal of this waste, in accordance with national legislation. EN - 26 Technical specifications Analogue 1-Line Hidden Base with Cordless Colour Handset and Charger -

CTM-A2116 Analogue 1-Line Hidden Base SIP 1-Line Cordless Colour Handset and Charger - NGC-S3410HC h s i l g n E Frequency control Transmit frequency Crystal controlled PLL synthesiser Handset: 1921.536-1928.448 MHz Channels Nominal effective range Power requirement Base Station: 1921.536-1928.448 MHz 5 Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Handset: 3.7V 1000mAH, Li-ion Battery Base station: 6V DC @400mA Handset charger: 6V DC @450mA EN - 27 Index A Answer a call 15 B Battery 13, 26, 27 charging 13 C Call waiting 15 D Deregistration, Handset 12 E End a call 15 F Find handset 8, 16 H Handset battery 13 installation 13 Handset deregistration 12 Handset registration 12 Hold 15 I Important safety instructions 2 Installation 9 Base station 9 Handset Battery 13 Handset charger 11 L Limited Warranty 25 Listening volume 15 M Message Waiting LED 16 Mute 15 P Place a call 15 Play messages 16 R Receive a call 15 Registration, Handset 12 Ringer volume 15 S Speakerphone 15 Speed dial 16 T Technical specification 27 Troubleshooting 17 U Unhold 15 V Voicemail 16 Volume 15 Listening 15 Ringer 15 W Wall mount 10 Warranty 24 EN - 28 h s i l g n E FCC Caution:

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT NOTE:

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. and base should be operated with distance greater than 20cm between the radiator& your body ISEDC Warning This device complies with Innovation, Science, and Economic Development Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

(1)this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d' Innovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes :

(1) l'appareil nedoit pas produire de brouillage, et

(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. for base The device is compliance with RF exposure guidelines, users can obtain Canadian information on RF exposure and compliance.The minimum distance from body to use the device is 20cm Le prsent appareil est conforme Aprs examen de ce matriel aux conformit ou aux limites dintensit de champ RF, les utilisateurs peuvent sur lexposition aux radiofrquences et la conformit and compliance dacqurir les informations correspondantes. La distance minimale du corps utiliser le dispositif est de 20cm. la base The device has been tested and comply with ISEDC SAR limits. L'appareil a t test et est conforme aux restrictions ISEDC SAR. EN - 29 Specifications are subject to change without notice. Copyright 2021 VTech Telecommunications, Inc. All rights reserved. 09/21. CTM-A2116_NGC-S3410HC_UG_V1_CEC_EU-UK_2021.09.28

WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5483018.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case Bay Area Compliance Laboratories Corp. (Shenzhen) Project No.: SZ1210621-24534E-RF EXHIBIT A - FCC ID LABEL AND LOCATION FCC ID Label FCC ID Label Location Information The label shown shall be permanently affixed at a conspicuous location on the device and be readily visible to the user at the time purchase (Labeling requirements per 2.925)

WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5483014.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case VTech Telecommunications Ltd Add: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Telephone: (852)2680 5398 Fax: (852)2680 5252 E-mail: Michael_Tsui@vtech.com Date: 2021/08/11 To whom it may concern:

Our product DECT Phone, model CTM-A2116 (FCC ID: EW780-H0FU-06) has two radio antenna paths (Antenna 0 and Antenna 1) from the main chip:

DCX81AC0CFAE1FNC, antenna 1 is just reserved, for actually use, only antenna 0 was activated. Sincerely Yours, Signature Michael Tsui Approbation Supervisor

WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5483015.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case VTech Telecommunications Ltd Add: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Telephone: (852)2680 5398 Fax: (852)2680 5252 E-mail: Michael_Tsui@vtech.com FCC Confidential Authorization Date: 2021/08/11 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request regarding application for certification of FCC ID: EW780-H0FU-06 In accordance with Sections 0.457 and 0.459 of the Commissions Rules, VTech Telecommunications Ltd hereby requests long-term confidential treatment of information accompanying this application as outlined below:

Block Diagram Schematics Operation Description The above materials contain proprietary and confidential information not customarily released to the public. The public disclosure of these materials provides unjustified benefits to its competitors in the market. Sincerely Yours, Signature Michael Tsui Approbation Supervisor