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Users manual GL2101-0 DECT 6.0 expansion handset for use with AT&T models GL2101/GL2101-2 DECT 6.0 cordless telephone Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information section on pages 1-3 of this manual. For complete instructions, please refer to the manual provided with your GL2101/GL2101-2 telephone. You can also visit our website at https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. This telephone meets the California Energy Commission regulations for energy consumption. Your telephone is set up to comply with the energy-
conserving standards right out of the box. No further action is necessary. Model number: GL2101-0 Type:
DECT 6.0 expansion handset Serial number:
Purchase date:
Place of purchase:
Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base. Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service. Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083 Compliant Logo is a trademark of the Telecommunications Industry Association. Used under license. The ENERGY STAR program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to supply this product with an ENERGY STAR qualified power adapter meeting the latest energy efficiency guidelines. 2021 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Users manual GL2101-0 DECT 6.0 expansion handset for use with AT&T models GL2101/GL2101-2 DECT 6.0 cordless telephone Users manual Cordless handset Charger for cordless handset with power adapter installed THIS SIDE UP / CE CT VERS LE HAUT Battery Pack / Bloc-piles :
BT162342/BT262342 (2.4V 300mAh Ni-MH) WARNING / AVERTISSEMENT :
DO NOT BURN OR PUNCTURE BATTERIES. NE PAS INCINRER OU PERCER LES PILES. Made in China / Fabriqu en chine GP1621 Battery for cordless handset Battery compartment cover Users manual GL2101-0 DECT 6.0 expansion handset for use with AT&T models GL2101/GL2101-2 DECT 6.0 cordless telephone Table of contents Getting started Important safety information ....................................................................................................1 Safety information ........................................................................................................................1 Especially about cordless telephones ............................................................................. 2 Precautions for users of implanted cardiac pacemakers .................................. 3 ECO mode ........................................................................................................................................... 3 Especially about telephone answering systems ...................................................... 3 Installation ..............................................................................................................................................4 Quick reference guide ..................................................................................................................... 5 Charger installation ..........................................................................................................................9 Battery installation and charging .........................................................................................10 Registration and deregistration Add and register handsets ........................................................................................................13 Register a handset to your telephone base ..............................................................13 Deregister handsets .......................................................................................................................15 Deregister all handsets from your telephone base .............................................15 Appendix Troubleshooting................................................................................................................................16 Maintenance ........................................................................................................................................25 For C-UL compliance ..................................................................................................................... 26 Mesures de scurit importantes ................................................................................... 26 FCC Part 68 and ACTA .................................................................................................................. 30 FCC Part 15 ............................................................................................................................................32 California Energy Commission battery charging testing instructions ........33 Limited warranty ............................................................................................................................. 34 Technical specifications ...............................................................................................................37 DECT 6.0 digital technology .................................................................................................37 Telephone operating range ..................................................................................................37 Redefining long range coverage and clarity .............................................................37 Simulated full-duplex handset and base speakerphones ...............................37 Getting started Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this users manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information f Read and understand all instructions in the users manual. Observe all markings on f Avoid using a telephone during a thunderstorm. There may be a slight chance of the product. electric shock from lightning. f Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. In an inadequately ventilated environment, the user should not plug the phone into a power outlet, nor put a charged handset into the cradle where there are concentrations of flammable or flame-
supporting gases. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc. f Do not use this product near water or when you are wet. For example, do not use f f it in a wet basement or shower, nor next to a swimming pool, bathtub, kitchen sink and laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly. Install this product in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion. If this product does not operate normally, see the Troubleshooting section on pages 16-24 of this users manual. If you cannot solve the problem, or if the product is damaged, refer to the Limited warranty section pages 34-36. Do not open this product except as directed in your users manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks. f Replace batteries, only as described in your users manual (pages 10-12). Do not burn or puncture batteries they contain caustic chemicals. f This power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible. f CAUTIONS:
f Use only the power adapter provided with this product. To obtain a replacement, visit our website at https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 1 Getting started Important safety information i CAUTION: To prevent risk of fire or battery explosion, replace with the correct battery type. Dispose of used batteries according to the instructions. f Disconnect the telephone line from the equipment before open the battery door. Do not use the battery in following conditions:
f High or low extreme temperature during use, storage or transportation. f Replacement of a battery with an incorrect type that can defeat a safeguard. f Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion. f Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas. f A battery subjected toextremely low air pressure that can result in an explosion or the leakage of flammable liquid or gas. f Use only the supplied rechargeable battery or replacement battery (model BT162342/BT262342). To order, visit our website at https://telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. f The applied nameplate is located at the bottom or near of the product. Especially about cordless telephones f Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. f Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. f Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference. f Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries. Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. 2 Getting started Important safety information f Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-
metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. You may call 1-800-8-BATTERY for locations accepting spent Ni-MH batteries. The RBRC Seal and 1-800-8-BATTERY are registered trademarks of Call2recycle, Inc. Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients:
f Should keep wireless telephones at least six inches from the pacemaker. f Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON. f Should use the wireless telephone at the ear opposite the pacemaker. WTRs evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. ECO mode This power conserving technology reduces power consumption for optimal battery performance. The ECO mode activates automatically whenever the handset is synchronized with the telephone base. Especially about telephone answering systems Two-way recording:This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation. SAVE THESE INSTRUCTIONS 3 Getting started Installation You must install and charge the battery before using the telephone. STOP!
See pages 10-12 for easy instructions. Your product may be shipped with a protective sticker covering the handset display - remove it before use. For customer service or product information, visit our website at https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Avoid placing the charger too close to:
f Communication devices such as television sets, VCRs, or other cordless telephones. f Excessive heat sources. f Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting. f Excessive dust sources such as a workshop or garage. f Excessive moisture. f Extremely low temperature. f Mechanical vibration or shock such as on top of a washing machine or workbench. 4 Getting started Quick reference guide 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 2 3 4 CHARGE light f On when the handset is charging in the telephone base or charger. VOL p DIR f Press to show directory entries when the handset is not in use. f Press to scroll up while in menus. f While entering names or numbers, press to move the cursor to the right. f Press to increase the listening volume when on a call. VOL q CID f Press to show caller ID log when the handset is not in use. f Press to scroll down while in menus. f While entering names or numbers, press to move the cursor to the left. f Press to decrease the listening volume REDIAL f Press repeatedly to view the last 10 when on a call. numbers dialed. PHONE/
FLASH f Press to make or answer a call. f During a call, press to answer an incoming call when you receive a call waiting alert. 5 Getting started Quick reference guide 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 5 6 7 8 9 DELETE INT 10 MENU/
SELECT f While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory. f Press and hold to set or to dial your voicemail number. f Press to switch to tone dialing temporarily during a call if you have pulse service.
/SPEAKER f Press to make or answer a call using the f Press to switch between the speakerphone speakerphone. and the handset. f While reviewing the caller ID log, the directory or the redial memory, press to delete an individual entry. f While predialing, press to delete digits. f Press to start an intercom conversation or transfer a call (for multi-handset models only). f When the handset is not in use, press to show the menu. f While in the menu, press to select an item or save an entry or setting. 6 Getting started Quick reference guide 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 11 OFF/
CANCEL 12 13
(pound key) 14 MUTE PAUSE 15 f During a call, press to hang up. f While in a menu, press to cancel an operation, back up to the previous menu, or exit the menu display; or press and hold this button to exit to idle mode. f When the handset is ringing, press to mute the ringer temporarily. f Press and hold while the telephone is not in use to erase the missed call indicator. f While entering names or numbers, press to add a spacing. f Press repeatedly to display other dialing options when reviewing a caller ID log entry. f Press and hold to enter the QUIET mode setting screen, or to deactivate QUIET mode. f During a call, press to mute the microphone. f When the handset is ringing, press to mute the ringer temporarily. f While entering numbers, press to insert a dialing pause. 7 Getting started Quick reference guide Main menu The selected menu item is highlighted. f Feature menu f Directory f Caller ID log Intercom f Call block f Ringers f Set date/time f Settings Menu Using menus:
1. Press MENU/SELECT in idle mode (when the telephone is not in use) to enter the main menu. 2. Press CID or DIR to scroll through menu items. 3. Press MENU/SELECT to select or save the highlighted item.
-OR-
Press previous menu, or exit the menu display. OFF/CANCEL to cancel an operation, back up to the For complete instructions, refer to the manual provided with your GL2101/GL2101-2 telephone system. If you are unable to find your manual, go to https://telephones.att.com/manuals to read and/or download the manual. 8 Getting started Charger installation Install the charger, as shown below. Plug the large end of the chargers power adapter into an electrical outlet not controlled by a wall switch. Ensure the small end of the chargers power adapter is plugged into the power jack on the bottom of the charger. IMPORTANT INFORMATION 1. Use only the power adapter supplied with this product. To order a replacement power adapter, visit our website at https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 2. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. 9 Getting started Battery installation and charging Install the battery, as shown on page 11. Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 16 hours of continuous charging. See the table on page 37 for battery operating times. If the screen is blank or shows Put in charger and a flashing , you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. When the battery is low, the handset shows Low battery and a flashing . If you are on a call in low battery mode, the handset beeps every minute. The following table summarizes the battery charge indicators and actions to take. Battery indicators Battery status Action The screen is blank or shows Put in charger and flashes. The battery has no or very little charge. The handset cannot be used. Charge without interruption
(at least 30 minutes). The screen shows Low battery and flashes. The screen shows HANDSET X. Battery has enough charge to be used for a short time. Battery is charged. Charge without interruption
(at least 30 minutes). To keep the battery charged, place it in the telephone base or charger when not in use. 10 Getting started Battery installation and charging 1. Plug the battery connector securely into the socket inside the handset battery compartment. Insert the supplied battery with the label THIS SIDE UP facing up, as indicated. THIS SIDE UP 2. Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. 5 3 5 1 R T U A H E C
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I c 2 N O S a 4 I P 3 N S 3 R y A d P a N E M O N I r A 8 D H e 1 t T W T t a B B 11 Getting started Battery installation and charging 3. Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the top of the handset is on during charging. 5 3 5 1 R C
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I c 2 N O S a 4 I P 3 N A d P a N E M S 3 R O N y I r A 8 D H e 1 t T W T t a B B To replace the battery, press the tab and slide the battery compartment cover downwards. Lift out the old battery and disconnect it from the handset. Follow the instructions to install and charge a new battery. IMPORTANT INFORMATION 1. Use only the supplied rechargeable battery or replacement battery
(model BT162342/BT262342). To order, visit our website at https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 2. If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage. 12 Registration and deregistration Add and register handsets Before using a new GL2101-0 handset, make sure it is registered with an AT&T GL2101/GL2101-2 telephone system (purchased separately). These telephone systems can support up to five handsets. The handset(s) provided with your telephone system are already registered as HANDSET 1, and so forth. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 5). Each handset must be registered to the telephone base before use. Register a handset to your telephone base 1. Before you begin registration, make sure the handset is out of the telephone base or charger and shows To register HS... and ...see manual alternately. 2. Put the handset you wish to register on the telephone base cradle. For registration, put the handset on the telephone base, not the handset charger. 3. The handset shows Registering.... If the registration is successful, the handset beeps and its screen displays Registered. The handset is now registered with the telephone base. The registration process takes about 90 seconds. 13 Registration and deregistration Add and register handsets Notes:
f f You cannot register a handset if any other system handset is in use. If you try to register more than five handsets to the telephone base, the telephone base shows Registration slots are full and sounds two beeps. 14 Registration and deregistration Deregister handsets You may need to deregister your handsets if:
f You have five registered handsets and need to replace a handset.
-OR-
f You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time. Please read carefully through all the instructions on this page before beginning the deregistration process. Deregister all handsets from your telephone base In addition to the cordless handsets, this operation will also deregister all cordless headsets and speakerphones registered to your telephone base. 1. Make sure that all handsets are out of the telephone base and chargers before you begin deregistration. 2. Press and hold FIND HS on the telephone base for about 10 seconds (until the IN USE light starts to flash). Release FIND HS. 3. Immediately press FIND HS again while the IN USE light is still flashing. (If the light stops flashing, start again with Step 1.) 4. It takes up to 10 seconds to complete the deregistration process. Before registering the handset again, wait for the cordless handset screen to display To register HS... and ...see manual alternately. 5. After deregistering, register each handset again individually following the registration instructions on the pages 13-14. Notes:
f f f If the deregistration fails, you may need to reset the system and try again. To reset, unplug the power from the telephone base and plug it back in. You cannot deregister the handset(s) if any other system handset is in use. Even if the battery is depleted, you can still deregister the handset by following the steps mentioned above. After the handset is charged for at least 10 minutes, the screen shows To register... and ...see manual alternately. 15 Appendix Troubleshooting If you have difficulty with your phone, please try the following suggestions. For Customer Service, visit our website at https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. The handset registration is unsuccessful. f Follow the handset registration instructions to register the handset again (see Add and register handsets on pages 13-14). My telephone doesnt work at all. f Make sure the power cord is securely plugged in. f Make sure you plug the battery connector securely into the cordless handset. f Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack. f Charge the battery in the cordless handset for at least 11 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows Low battery. See page 10 for details. f f Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. f You may need to purchase a new battery. Refer to Battery installation and charging in this users manual on pages 10-12. 16 Appendix Troubleshooting The display shows No home line. I cannot get a dial tone. f Try all the suggestions mentioned above. f If the previous suggestions do not work, disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone. f f If there is no dial tone on that other telephone either, your telephone line cord may be defective. Install a new telephone line cord. If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your GL2101/
GL2101-2 telephone, or contact your telephone service provider (charges may apply). I cannot dial out. f Try all the suggestions mentioned above. f Make sure you have a dial tone before dialing. The handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. f Eliminate any background noise. Noise from a television, radio or other appliances may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the handset before dialing, or dialing from another room in your home with less background noise. f Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider
(charges may apply). 17 Appendix Troubleshooting My cordless handset isnt performing normally. f Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch. f Move the cordless handset closer to the telephone base. You might have moved out of range. f Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. f Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. Out of range OR No pwr at base appears on my cordless handset. f Ensure you plug the telephone base in properly and the power is on. f Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize. f Move the cordless handset closer to the telephone base. You might have moved out of range. f Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. f Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. The batteries do not hold a charge. f If the handset is in the charger and the charge light does not turn on, refer to The charge light is off (page 23) in this Troubleshooting guide. f Charge the battery in the handset for at least 11 hours. For optimum daily performance, return the handset to the telephone base or charger when not in use. 18 Appendix Troubleshooting f If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows Low battery. Refer to the table on page 10 for details. f You might need to purchase a new battery. Refer to Battery installation and charging in this users manual on pages 10-12. I hear other calls while using my phone. f Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider. I get noise, static, or weak signals even when Im near the telephone base. f If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters. f You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed. f Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. f Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating. 19 Appendix Troubleshooting f If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesnt solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector. f Relocate your phone to a higher location. The phone may have better reception when installed in a high area. f Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other phones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider
(charges may apply). I experience poor sound quality when using the speakerphone. f For increased sound quality while using the speakerphone, place the handset on a flat surface with the dialing keys facing up. My cordless handset does not ring when I receive a call. f Make sure that the ringer is not off. Refer to Ringer volume in the users manual provided with your GL2101/GL2101-2 telephone. f Make sure you plug the telephone line cord securely into the telephone base and telephone jack. Make sure you plug in the power cord securely. f The cordless handset may be too far from the telephone base. f Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. f You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones. f The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor. 20 Appendix Troubleshooting f If the other phones in your home are having the same problem, contact your telephone service provider (charges might apply). f Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider
(charges might apply). f Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. f Completely remove the battery. Replace it and place the cordless handset into the telephone base. Allow up to one minute for the handset to reestablish its connection with the telephone base. f Your line cord might be defective. Try installing a new line cord. My calls cut in and out while Im using my cordless handset. f Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. f f Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating. If you plug your phone in with a modem or surge protector, try plugging the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector. f Move your telephone base to a higher location. The phone might have better reception when installed in a high area. If other phones in your home are having the same problem, contact your telephone service provider (charges may apply). f 21 Appendix Troubleshooting My caller ID isnt working. f Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. f The caller may not be calling from an area that supports caller ID. f Both your telephone service provider and your callers telephone f service provider must use caller ID compatible equipment. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems resulting from DSL interference. Contact your DSL service provider for more information about DSL filters. System does not receive caller ID when on a call. f Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features work only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment. My telephone block calls from someone I know. f You may have saved the callers number in your block list. If yes, remove the number from the list. I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesnt work. f Make sure your computer is powered on. f Make sure your Internet connection is working properly. f Make sure that the software is installed and running for your nontraditional telephone service. 22 Appendix Troubleshooting f Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug it into a multiple port USB hub (USB splitter) that is not powered. f f In a few rare instances, the USB port on your computer may not have enough power. In these instances, try using a USB hub with its own external power supply. If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information. The charge light is off. f Make sure you plug the power and line cords in correctly and securely. f Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. f Clean the cordless handset, charger and telephone base charging contacts each month with a pencil eraser or cloth. f The battery may not be connected to the handset or is missing completely. Ensure that the battery is installed properly. Ive set my LCD language to Spanish or French and I dont know how to change it back to English. f Press MENU/SELECT in idle mode, then enter *364# using the dialing keys. You hear a confirmation tone. 23 Appendix Troubleshooting Common cure for electronic equipment. If the telephone does not seem to be responding normally, try putting the cordless handset in the charger. If it does not fix the problem, do the following (in the order listed):
1. Disconnect the power to the telephone base. 2. Disconnect the cordless handset battery. 3. Wait a few minutes. 4. Connect power to the telephone base. 5. Completely remove the battery. Replace the battery and place the cordless handset into the telephone base or charger. 6. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place. 24 Appendix Maintenance Taking care of your telephone f Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. f Avoid rough treatment. f Place the handset down gently. f Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water f Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms f Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms. Cleaning your telephone f Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap. f Do not use excess water or cleaning solvents of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Pull the unit out by the unplugged cords. 25 Appendix For C-UL compliance In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Mesures de scurit importantes Ce symbole vous alertera dinformations importantes ou dinstructions dentretien pouvant apparatre dans ce guide dutilisation. Respectez toujours les mesures de scurit et de scurit de base lorsque vous utilisez ce produit, afin de rduire les risques de blessures, dincendie, ou dlectrocution. Information relative la scurit f Veuillez lire et comprendre toutes les instructions de ce guide dutilisation. Relectez toutes les inscriptions apparaissant sur le produit. f vitez dutiliser le tlphone pendant un orage. Il pourrait y avoir un faible risque dlectrocution. f Nutilisez pas un tlphone prs dune fuite de gaz. Dans certaines circonstances, une flammche pourrait se produire lorsque ladaptateur est branch une prise de courant, ou lorsque le combin est dpos sur son chargeur. Ceci est un vnement frquent associ avec la fermeture dun circuit lectrique. Lutilisateur ne devrait pas brancher un tlphone dans une prise de courant, et ne devrait pas dposer un combin charg dans le chargeur, si le tlphone se trouve dans un environnement comportant une concentration de gaz inflammables ou ignifuges, moins de se trouver dans un endroit o la ventilation est adquate. Une flammche dans de tels environnements pourrait provoquer une explosion. De tels environnements peuvent comprendre :
les endroits o de loxygne des fins mdicales est utilis sans ventilation adquate; des endroits o se trouvent des gaz industriels (dissolvants de nettoyage, des vapeurs de gazoline, etc.), une fuite de gaz naturel, etc. f Nutilisez pas ce produit prs de leau ou lorsque vous tes mouills. Par exemple, ne lutilisez pas dans des sous-sols humides ou sous la douche, ou prs dune piscine, dun bain, dun vier de cuisine, ou dune cuve de lavage. Nutilisez pas de liquides, ou de vaporisateurs arosol de nettoyage. Si le produit entre en contact avec du liquide, dbranchez immdiatement le fil tlphonique ou le cordon dalimentation. Ne rebranchez pas le produit avant quil soit compltement sec. Installez cet appareil dans un endroit protg o personne ne peut trbucher sur les cordons dalimentation ou la ligne tlphonique. Protgez les cbles contre les dommages ou labrasion. f f Si le produit ne fonctionne pas correctement, consultez la section Dpannage
(Troubleshooting) du guide dutilisation. Si vous ne pouvez pas rgler le problme, ou si le produit est endommag, consultez la section Garantie limite
(Limited warranty) des pages 34-36. Nouvrez pas ce produit, sauf tel quindiqu dans le guide dutilisation. Louverture du produit ou le remontage inadquat pourrait vous exposer des tensions dangereuses ou autres dangers. 26 Appendix For C-UL compliance f Remplacez les piles uniquement tel que dcrit dans votre guide dutilisation
(Page 10). Nincinrez pas et ne percez pas les piles elles contiennent des produits chimiques caustiques. Ladaptateur de courant est conu pour tre orient verticalement ou install sur le plancher. Les broches ne sont pas conues pour se maintenir en place si la fiche est branche dans une prise de courant au plafond, sous la table ou sous une armoire. f f Pour les produits brancher une prise de courant, la prise de courant doit tre installe prs du produit, afin dassurer une accessibilit scuritaire la prise de courant. MISES EN GARDE:
f Nutilisez seulement ladaptateur inclus avec ce produit. Pour obtenir une pice de rechange, visitez notre site Web au https://telephones.att.com ou composez le 1-800-222-3111. Au Canada, composez le 1-866-288-4268. ATTENTION: Afin de prvenir les risques dincendie ou dexplosion de la pile, replacez la pile avec une pile du mme type. Jetez les piles puises en respectant les instructions. i f Dbrancher les lignes tlphoniques avant le remplacement des piles. vite dutiliser la batterie dans les conditions suivantes:
f des tempratures extrmes faibles ou leves auxquelles une batterie peut tre soumise pendant lutilisation, le stockage ou le transport. remplacement dune batterie par un type incorrect pouvant supprimer une protection. f f mise au rebut dune batterie dans un feu ou dans un four chaud, ou crasement mcanique ou coupure dune batterie, susceptible de provoquer une explosion. f maintien dune batterie dans un environnement trs haute temprature pouvant provoquer une explosion ou la fuite de liquide ou de gaz inflammables. f batterie soumise une pression de lair extrmement faible pouvant provoquer une explosion ou la fuite de liquide ou de gaz inflammables. f Nutilisez que la pile de rechargeable incluse ou une pile de rechange (modle BT162342/BT262342). Pour commander, visitez notre site Web https://telephones.att.com ou composez le 1-800-222-3111. Au Canada, composez le 1-866-288-4268. La plaque signaltique applique est situe au bas ou proximit du produit. f 27 Appendix For C-UL compliance Spcifiquement en rapport avec les tlphones sans fil f Confidentialit : Les mmes caractristiques qui rendent les tlphones sans fil si pratiques crent galement des restrictions. Les appels tlphoniques sont transmis entre le socle du tlphone et le combin par le biais dondes radio, et il se peut que vos conversations tlphoniques soient interceptes par dautres quipements de rception dondes radio au sein de la porte du tlphone sans fil. Pour cette raison, vous ne devez pas considrer les conversations sur un tlphone sans fil comme tant aussi confidentielles que celles dun tlphone cordon. f Alimentation lectrique : La base de ce tlphone sans fil doit tre branche f une prise de courant lectrique fonctionnelle. La prise lectrique ne doit pas tre contrle par un interrupteur mural. Les appels ne peuvent pas tre effectus partir du combin si la base nest pas branche, si elle est hors fonction ou si le courant lectrique est coup. Interfrences potentielles aux tlviseurs : Certains tlphones sans fil fonctionnent sur des frquences pouvant causer des interfrences aux tlviseurs et magntoscopes. Pour rduire ou prvenir de tels parasites, ne pas dposer la base du tlphone sans fil proximit dun tlviseur ou magntoscope, ni directement sur celui-ci. Si votre tlviseur affiche des interfrences, loignez le tlphone sans fil de celui-ci afin de rduire les parasites. f Piles rechargeables : Ce produit comporte des piles rechargeables lhydrure mtallique de nickel. Usez de prudence lorsque vous manipulez de telles piles et veillez ne pas les court-circuiter avec des matriaux conducteurs, tels que des bagues, bracelets et cls. La pile ou le conducteur peut surchauffer et vous brler. Respectez la polarit adquate entre les piles et le chargeur de piles. f Piles rechargeables lhydrure mtallique de nickel : Jetez ces piles de manire scuritaire. Nincinrez pas et ne peercez pas les piles. Comme pour les autres piles du mme type, si elles sont brles ou perces, des matires corrosives peuvent sen chapper, ce qui risque de causer des brlures ou autres blessures corporelles. Le sceau de lorganisme de recyclage RBRC sur les piles lhydrure mtallique de nickel signifie que le fabricant de cet appareil participe volontairement au programme industriel visant reprendre et recycler ce type de piles lorsquelles ne servent plus, au sein du territoire des tats-Unis et du Canada. Vous devez apporter ces piles chez un dtaillant participant ou le centre de recyclage le plus prs de chez vous. Ou vous pouvez composer le 1-800-8-BATTERYMD afin de connatre les endroits qui acceptent les piles lhydrure mtallique de nickel mortes. RBRC Seal et 1-800-8-BATTERYMD sont des marques dposes de Call2recycle, Inc. 28 Appendix For C-UL compliance Mesures prventives pour les utilisateurs de stimulateurs cardiaques implants dans lorganisme Stimulateurs cardiaques (ne sapplique quaux tlphones sans fil numriques) :
Lorganisme Wireless Technology Research, LLC (WTR), une firme de recherche indpendante, a men une valuation pluridisciplinaire des interfrences entre les tlphones sans fil portatifs et les stimulateurs cardiaques implants dans lorganisme. Appuye par lAdministration des aliments et drogues (FDA) des tats-
unis, la firme WTR recommande aux mdecins :
Avis aux dtenteurs de stimulateurs cardiaques:
f f f Ils doivent tenir le tlphone sans fil une distance dau moins six pouces du stimulateur cardiaque. Ils ne doivent PAS placer le tlphone sans fil directement sur le stimulateur cardiaque, tel que dans une poche de chemise, lorsque celui-ci est en fonction. Ils doivent utiliser le tlphone sans fil en lappuyant sur loreille qui se trouve dans la direction oppose au stimulateur cardiaque. Ltude effectue par lorganisme WRS na pas identifi de risque pour les dtenteurs de simulateurs cardiaques caus par les gens qui utilisent un tlphone sans fil proximit de ceux-ci. Mode ECO Lorsque le socle communique avec le combin, le mode ECO sera activ automatiquement. Ceci rduit la consommation dnergie selon la distance entre le socle du tlphone et le combin. Spcifiquement en rapport avec les rpondeurs tlphoniques Enregistrement deux voies : Cet appareil nmet pas de bips davertissement qui permettent de prvenir lautre partie que vous enregistrez la conversation. Pour assurer votre conformit aux rglements fdraux ou provinciaux en rapport avec les enregistrements des conversations tlphoniques, vous devriez informer lautre partie lorsque vous activez lenregistrement. CONSERVEZ CES INSTRUCTIONS 29 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the users manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider. This equipment must not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Replacement to this telephone equipment can only be made by the manufacturer or its authorized agents. For replacement procedures, follow the instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
f Remain on the line and briefly explain the reason for the call before hanging up. f Perform such activities in off-peak hours, such as early morning or late evening. 30 Appendix FCC Part 68 and ACTA Industry Canada This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device. Privacy of communications may not be ensured when using this telephone. The term IC: before the certification/registration number only signifies that the Industry Canada technical specifications were met. The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. 31 Appendix FCC Part 15 NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
f Reorient or relocate the receiving antenna. f Increase the separation between the equipment and receiver. f Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. f Consult the dealer or an experienced radio/TV technician for help. WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone. To ensure safety of users, the FCC/ISEDC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC/ISEDC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the users body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B) 32 Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except handset battery charging, will be disabled. When first purchased and properly installed for charging (see the Battery installation and charging section on page 11), put the cordless handset in the handset charger to charge. The CEC battery charging testing mode is activated while charging. If you have registered the cordless handset to the GL2101/GL2101-2 base, below are the testing instructions. To activate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are inserted with charged batteries before proceeding. 2. While you press and hold the power outlet.
, plug the telephone base power adapter back to 3. After about 20 seconds, when the light starts flashing, release and then press it again within two seconds. When the phone successfully enters the CEC battery charging testing mode, the
...see manual, alternately. light turns off and all handsets display To register HS... and When the phone fails to enter this mode, repeat all the steps mentioned above. To deactivate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet, then plug it back in. The telephone base is powered up as normal. 2. Register your handsets back to the telephone base. See pages 13-14 for handset registration instructions. 33 Appendix Limited warranty The AT&T brands are used under license. This product is covered by a one-year limited warranty. Any replacement or warranty service, and all questions about this product, should be directed to our website at https://telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. 1. What does this limited warranty cover?
The manufacturer of this AT&T Product, Advanced American Telephones, warrants to the holder of a valid proof of purchase (Consumer or you) that the Product and all accessories provided by Advanced American Telephones in the sales package (Product) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. 2. What will Advanced American Telephones do if the Product is not free from material defects in materials and workmanship during the limited warranty period (Materially Defective Product)?
During the limited warranty period, Advanced American Telephones authorized service representative will replace, at Advanced American Telephones option, without charge, a Materially Defective Product. If we choose to replace this Product, we may replace it with a new or refurbished Product of the same or similar design. Advanced American Telephones will return replacement Products to you in working condition. Advanced American Telephones will retain defective parts, modules, or equipment. Replacement of Product, at Advanced American Telephones option, is your exclusive remedy. You should expect the replacement to take approximately 30 days. 3. How long is the limited warranty period?
The limited warranty period for SynJ and Syn248 products is TWO (2) YEARS from the date of purchase, while all other products limited warranty period is ONE (1) YEAR from the date of purchase. If we replace a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to replacement Products for a period of either (a) 90 days from the date the replacement Product is shipped to you or (b) the time remaining on the original one-year limited warranty, whichever is longer. 4. What is not covered by this limited warranty?
This limited warranty does not cover:
f Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or f Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of Advanced American Telephones; or 34 Appendix Limited warranty f Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or f Product to the extent that the problem is caused by use with non-Advanced American Telephones electrical accessories; or f Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or f Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or f Product returned without valid proof of purchase (see 2 below); or f Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. 5. How do you get warranty service?
To obtain warranty service in the United States of America, visit https://telephones.att.com or call 1 (800) 222-3111. In Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service, please check the users manual. A check of the Product controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product(s) to the service location. Advanced American Telephones will return replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. Advanced American Telephones assumes no risk for damage or loss of the Product in transit. 6. What must you return with the PRODUCT to get warranty service?
1. Return the entire original package and contents including the Product to the Advanced American Telephones service location along with a description of the malfunction or difficulty;
2. Include valid proof of purchase (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address and telephone number. 7. Other limitations This warranty is the complete and exclusive agreement between you and Advanced American Telephones. It supersedes all other written or oral communications related to this Product. Advanced American Telephones provides no other warranties for this Product. The warranty exclusively describes all of Advanced American Telephones responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. 35 Appendix Limited warranty State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from date of purchase. Some states/
provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall Advanced American Telephones be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. 36 Appendix Technical specifications RF frequency band 1921.536MHz 1928.448MHz Channels 5 Handset battery 2.4 VDC, AAA x 2, Ni-MH Charger voltage
(DC adapter output) 6VDC @400mA Max. PS1 or LPS Operating times*
Talk time (handset): up to 10 hours Standby: up to 5 days
* Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technology The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology. An independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in range competitions against similarly equipped phones of the leading competition. Now, calls can be taken in the basement, backyard and garage with exceptional sound quality. Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over a certain distance which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office. Redefining long range coverage and clarity This telephone base comes with an antenna which gives much better clarity and covers a longer range than before. Simulated full-duplex handset and base speakerphones The simulated full-duplex speakerphones on your handset and telephone base allow both ends of a call to speak and be heard at the same time. Optimal performance is subject to external factors and individual usage. 37 https://telephones.att.com 2021 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. SynJ and Syn248 are trademarks of Advanced American Telephones. The RBRC Seal and 1-800-8-BATTERY are registered trademarks of Call2recycle, Inc. Printed in China. Issue 2.0 AT&T 09/21.
1 | Label & Location | ID Label/Location Info | 167.36 KiB | December 06 2021 |
Shenzhen Accurate Technology Co., Ltd. Project No.: SZNS210721-56228E-RF FCC ID Label Label 1 Label 2 FCC ID Label Location Information Label 1 Label 2 The label shown shall be permanently affixed at a conspicuous location on the device and be readily visible to the user at the time purchase (Labeling requirements per 2.925) LABEL AND LOCATION Page 1 of 1
1 | DoS Letter | Cover Letter(s) | 94.05 KiB | December 06 2021 |
VTech Telecommunications Ltd Aug. 06, 2021 To whom it may concern, FCC-Multiple Models Confirmation Letter I, the undersigned, hereby confirm that the family models are listed in the following table. These models are identical as follows:
Electrical designs, including software & firmware PCB layout Others, please specify Construction design/Physical design/Enclosure The only differences between these models are the follows for marketing purpose:
Color Trade name Others, please specify Package type, no. of Handset and Charger. Cosmetic details Model number Suffix ( X,Y, Z) represents Color code Others, please specify 1 2 3 4 5 Packing configuration Z= any alphanumeric character or blank is presenting different package type (material). X= any alphanumeric character or blank is presenting number of Handset and extra Charger. Y= any alphanumeric character or blank is presenting different color of enclosure. X,Y,Z
) are identical in:
,but models with suffix (
Electrical designs, including software & firmware PCB layout Construction design/Physical design/Enclosure Others, please specify For the product subject to authorization under FCC Declaration of Conformity:
In addition, it is to confirm that all the below information 1) The U.S. responsible party, 2) FCC label artworks and location, 3) FCC required statement in the user manual Are the same but different in the following model numbers only:
Package type, no. of Handset and Charger. Item # New Model Model Number YES YES YES YES YES GL2101 GL2101-1K GL2101-2 GL2101-2K GL2101-XYZ Trade Name at&t at&t at&t at&t at&t Remarks 1 base + 1 handset 1 base + 1 handset 1 base + 2 handsets + 1 charger 1 base + 2 handsets + 1 charger 1 base + X handsets + (X-1) chargers The sample(s) being submitted to Shenzhen Accurate Technology Co., Ltd. for conformity assessment is GL2101-2 of the above list. All above model's FCC ID : EW780-2555-00 vtech 1 handset + 1 charger VTech Telecommunications Ltd Regards, Michael Tsui Approbation Supervisor
1 | FCC Long Term Confidential Authorization Form | Cover Letter(s) | 50.63 KiB | December 06 2021 |
VTech Telecommunications Ltd Add: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Telephone: (852)2680 5398 Fax: (852)2680 5252 E-mail: Michael_Tsui@vtech.com FCC Confidential Authorization Date: 2021/11/16 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request regarding application for certification of FCC ID: EW780-2555-00 In accordance with Sections 0.457 and 0.459 of the Commissions Rules, VTech Telecommunications Ltd hereby requests long-term confidential treatment of information accompanying this application as outlined below:
Block Diagram Schematics Operation Description The above materials contain proprietary and confidential information not customarily released to the public. The public disclosure of these materials provides unjustified benefits to its competitors in the market. Sincerely Yours, Signature Michael Tsui Approbation Supervisor
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2021-12-06 | 1921.536 ~ 1928.448 | PUB - Part 15 Unlicensed PCS Base Station | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2021-12-06
|
||||
1 | Applicant's complete, legal business name |
VTech Telecommunications Ltd
|
||||
1 | FCC Registration Number (FRN) |
0015973951
|
||||
1 | Physical Address |
23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd
|
||||
1 |
23/F Tai Ping Ind Center Block 1
|
|||||
1 |
Tai Po NT, N/A
|
|||||
1 |
Hong Kong
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
b******@baclcorp.com
|
||||
1 | TCB Scope |
A3: Unlicensed Personal Communication System (PCS) devices
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
EW7
|
||||
1 | Equipment Product Code |
80-2555-00
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
M**** T****
|
||||
1 | Title |
Approbation Supervisor
|
||||
1 | Telephone Number |
852-2********
|
||||
1 | Fax Number |
852-2********
|
||||
1 |
m******@vtech.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | PUB - Part 15 Unlicensed PCS Base Station | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | DECT6.0 cordless phone | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | Yes | ||||
1 | Grant Comments | Output power listed is peak conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. Users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Shenzhen Accurate Technology Co., Ltd.
|
||||
1 | Name |
L******** Z******
|
||||
1 | Telephone Number |
+86-7********
|
||||
1 |
q******@atc-lab.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15D | 1921.53600000 | 1928.44800000 | 0.1050000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC