Go to www.vtechphones.com to register your product for enhanced warranty support and the latest VTech product news. BC8313 Baby Sleep Soother Important safety instructions 1a Connect and charge the soother 2 Before use 3 Overview
> 3 feet (1 m) The applied nameplate is located at the bottom of the soothers base. When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:
1. Follow all warnings and instructions marked on the product. 2. Adult setup is required. 3. This product is not a substitute for adult supervision of the infant. Supervising the infant is the parents or caregivers responsibility. This product could cease operating, and therefore you should not assume it will continue working properly for any given period of time. Further, this is not a medical device and should not be used as such. 4. Do not use this product near water. For example, do not use it next to a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower. 5. CAUTION: The battery cannot be subjected to high or low extreme temperature and low air pressure at high altitude during use, storage or transportation. Disposal of battery into fire or a hot oven, or mechanically crushing or cutting or the battery can result in an explosion. Leaving the battery in an extremely high temperature surrounding environment can result in an explosion or the leakage of flammable liquid of gas. Battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable liquid or gas. Dispose of used battery according to the information in The RBRC seal. 6. Use only the adapters included with this product. Incorrect adapter polarity or voltage can seriously damage the product. 7. 8. Power adapter information:
Input: 100-240V~50/60Hz 0.5A Output: 5V DC 1.5A VTech Telecommunications Ltd. Model: VT07EUS05150
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Input: 100-240V~50/60Hz 0.5A Output: 5V DC 2A VTech Telecommunications Ltd. Model: VT07EUS05200 Rechargeable battery information:
Zhuhai Great Power Energy Co., Ltd. Li-ion battery, 3.6V, 2600mAh, 9.36Wh;
Model: ICR18650-2.6Ah-3.6V-1S1P The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible. 9. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 10. Do not cut off the power adapters to replace them with other plugs, as this causes a hazardous situation. 11. Do not allow anything to rest on the power cords. Do not install this product where the cords may be walked on or crimped. 12. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. 13. Do not overload wall outlets or use an extension cord. 14. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. 15. This product should not be placed in any area where proper ventilation is not provided. Slots and openings in the back or bottom of this product are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. 16. Never push objects of any kind into this product through the slots because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 17. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the product other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 18. Periodically examine all components for damage. 19. There is a very low risk of privacy loss when using certain electronic devices, such as baby monitors, cordless telephones, etc. To protect your privacy, make sure the product has never been used before purchase, reset the soother periodically by powering off and then powering on the unit, and power off the soother if you will not use it for some time. 20. Children should be supervised to ensure that they do not play with the product. 21. The product is not intended for use by persons
(including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. SAVE THESE INSTRUCTIONS Cautions 1. Use and store the product at a temperature between 32oF and 104oF. 2. Do not expose the product to extreme cold, heat or direct sunlight. Do not put the product close to a heating source. 3. W a r n i n g S t r a n g u l a t i o n HazardChildren have STRANGLED in cords. Keep this cord out of the reach of children (more than 3 ft
(0.9m) away). Do not remove this tag. 4. Never place the soother inside the babys crib or playpen. Never cover the soother with anything such as a towel or a blanket. 5. O t h e r e l e c t r o n i c p r o d u c t s m a y c a u s e interference with your soother. Try installing your soother as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones. 6. Do not allow your child or anyone to look directly into the projector lens while it is turned on to avoid possible eye damage. Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless devices):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless devices and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients Should keep wireless devices at least six inches from the pacemaker. Should NOT place wireless devices directly over the pacemaker, such as in a breast pocket, when it is turned ON. WTRs evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless devices. Electromagnetic fields (EMF) This VTech product complies with all standards regarding electromagnetic fields (EMF). If handled properly and according to the instructions in this users manual, the product is safe to be used based on scientific evidence available today. For more support information S m Quick Start Guide Technical specifications Frequency Channels Nominal effective range 2402 - 2480 MHz 79 Power requirements Whats in the box Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Soother power adapter: Input: 100-240V~50/60Hz 0.5A;
Output: 5V DC 1.5A -OR- Output: 5V DC 2A Non replaceable built-in Battery: 3.6V, 2600mAh Li-ion, 9.36Wh Li-ion battery Quick start guide NOTENotes NOTES The rechargeable battery in the soother is built-in. Only use the power adapter supplied with this product. If the soother is connected to a switch controlled electric outlet, make sure the switch is on. Connect the power adapter in a vertical or floor mount position only. The adapter prongs are not designed to hold the weight of the soother, so do not connect it to any ceiling, under-
the-table, or cabinet outlets. Otherwise, the adapter may not properly connect to the outlet. Make sure the soother and the power adapter cord are out of reach of children. Connect the power adapter to the soother and a power supply, then the soother powers on automatically. 1B Power on the soother switch to Press the power your soother on when the soother is not connected to the power supply. Positioning the soother Place the soother more than 3 feet (1 metre) away from your baby. Caution Keep the soother out of the reach of your baby. Never place the soother inside the babys crib or playpen. NOTENote NOTES To avoid interference from other electronic devices, place your soother at least 3 feet (1m) away from devices such as wireless routers, microwaves, cell phones and computers. Download the app Download MyVTech Soother App for more premium features Download MyVTech Soother App to your mobile device from Apple Store or Google Play store to gain full access of features and conveniently control your soother. Put advanced functions to action, like customizing a routine, with just a few taps of the finger. With MyVTech Soother App, you can pamper your baby. Step 1 Step 2 Install MyVTech Soother App 1. Browse the App Store or the Google 2. Search for the mobile app with the keyword Play store
. MyVTech Soother. 3. Download and install the MyVTech Soother App to your mobile device. Make sure your mobile device meets the
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minimum requirement for the mobile app. Scan the QR code below to install the app. TIP NOTENote NOTES The mobile app is compatible with:
AndroidTM 6.0 or later; and iOS 12 or later. App Features Connect both devices via Bluetooth Follow the instructions in the mobile app to set up and pair your soother. 1. Tap the app icon to run the mobile app in your mobile device, and set your mobile device to Bluetooth discoverable mode. Soother will start searching nearby device automatically after being powered on. 2. 3. Select MyVTech Soother under the list of available devices and wait for a while for the pairing process. NOTENotes NOTES Make sure your soother is powered on before pairing. Place your mobile phone near the soother for better connection. Customized Night Light Color Nap Timer &
Customized Routine Toddler Lock Customized Favorite Mode Alarm Sleep Training tips 1 2 3 4 10 11 12 5 6 7 8 9 13 Press to play the lullaby-like audio and press again to stop playing. 8 On/Off switch 1 2 3 4 5 6 Night light Digital display volume. Play/Stop
+ VOLUME Press to increase the soother speaker Film projection On/Off key Bluetooth pairing key Press and hold for 5 seconds to enter the Bluetooth pairing mode.
- VOLUME Press to lower the soother speaker volume 7 Audio key Press and hold to change among 4 different modes including soothing sound, lullaby, classical music and storytelling. Skip Press to skip to the next piece. Press and hold to turn on or turn off the soother. Timer Press to select the time interval options and release to start the countdown. 9 Power jack 10 Film projector 11 12 Magic key Temperature sensor 13 RESET key Use the soother Film Projection The projection light is located on the top of the soother and offers you 6 types of projection film to choose from for your little baby. The selected pattern will be projected onto the ceiling at a tilted angle. Turn on or turn off the projection Press the Film projection On/Off key to turn on or turn off the projection. Adjust the projection angle Tilt the projection light lens manually to try out different angles then pick the one which suits your baby the best. Adjust your soothers position with the projection light to help soothe your baby to sleep. For optimal performance, place the soother in an upright position. Magic Key Several functions can be performed using the Magic key on the top of the soother. located Start or stop the soother When inactive, tap the Magic key to start and resume the Soother to its previous settings. When active, tap the Magic key to stop the soother. Change your favorite mode Tap the Magic key next favorite mode. twice to go to the Adjust the night light brightness With the night light, the soother can illuminate a soft hue to calm your baby in a dark room. You can control the brightness level of its glow directly on the soother and adjust the night light color remotely in MyVTech Soother App. Tap and hold the Magic key to adjust the night lights brightness level. Audio streaming from your mobile device FCC and IC regulations 12 12:00 F86 Temperature and Time Once the soother is turned on, it detects the room temperature automatically. The measurement is showed on the digital display alternately with the clock. The time of the clock will be in sync with your mobile device after pairing. An array of lullaby-like audio content comes in handy, including stories, classical music, soothing sound as well as lullabies. All audio contents are pre-stored in the soother. to play sounds, music or stories and press again to stop playing. to change among 4 different modes following below Audio Player Play or stop the audio Press Change the audio mode Press and hold sequence. Soothing sound Lullaby Classical music Storytelling Soothing sound Lullaby Classical music Story Skip an audio Press to skip the current song and play the next one. Adjust the volume Press + or - to increase or decrease the volume. Caution Beware of the speaker volume. For ear protection, the maximum volume is set to Level 6 by default (Level 1 - the lowest to Level 10 - the highest). If you want to set the volume level higher than Level 6, you can adjust it in MyVTech Soother App. NOTENotes NOTES When an audio is playing, two letters before the colon will be shown on the digital display. It represents the audio mode you are currently in and the track currently playing. stands for Lullaby mode. stands for Classical music mode. stands for Storytelling mode. stands for Soothing sound mode. TIP Making adjustment to the following items is available in MyVTech Soother App. Temperature format 12-hour or 24-hour time format Temperature and time rotation interval The soother is able to function as a Bluetooth speaker after pairing with a mobile device via Bluetooth so you can play your own music from your mobile device through the soother. Connect your device with the soother via Bluetooth audio To use a Bluetooth enabled mobile device with your soother, you must first pair and connect your Bluetooth mobile device with the soother. Before you begin, make sure that your Bluetooth enabled mobile device is not connected to any other Bluetooth device. On the soother Press and hold the Bluetooth pairing key enter Bluetooth pairing mode. Auto-off Timer While the soother is playing story, lullaby, classical music or soothing sound, the auto-off timer feature helps you automatically stop the projection, light and sound after playing for 30/60/120/180 or 240 minutes. Set auto-off timer Toggle to select timer options OFF, 30 minutes, 60 minutes, 120 minutes, 180 minutes or 240 minutes. Stop pressing Toggle to start the countdown. back to OFF to stop countdown. for 5 seconds to On your device Set your mobile device to discoverable mode before pairing. Place you mobile device next to the soother during the whole pairing process. Select VTech Soother under the device list. Bluetooth pairing NOTENote NOTES After the soother enters the Bluetooth pairing mode, the word will keep flashing on the digital display. Need help?
For cETL compliance only For more guides to help you operate your soother, check out the latest online help topics and FAQs by going to https://vtech.zendesk.com/hc/en-us Alternatively, you can scan the QR code on the right. You can also call our Customer Support at 1 (800) 595-9511
[in US] or 1 (800) 267-7377 [in Canada] for help. S m The RBRC seal The RBRC seal on the Li-ion battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The program provides a convenient alternative to placing used Li-ion batteries into the trash or municipal waste, which may be illegal in your area. VTechs participation makes it easy for you to drop off the spent battery at local retailers participating in the program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERY for information on Li-ion battery recycling and disposal bans/restrictions in your area. VTechs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. The RBRC Seal and 1 (800) 8 BATTERY are registered trademarks of Call2recycle, Inc. FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission
(FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The soother shall be installed and used such that parts of all persons body are maintained at a distance of approximately 8 in (20 cm) or more. The transmitter of the soother shall be held at least 1 in (2.5 cm) from your face. This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B) Industry Canada This device contains licence-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. The term IC: before the certification/registration number only signifies that the Industry Canada technical specifications were met. This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. RF radiation exposure statement The soother complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The soother should be installed and operated with a minimum distance of 8 in (20 cm) between the soother and all persons body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. This equipment complies also with Industry Canada RSS-102 with respect to Canadas Health Code 6 for Exposure of Humans to RF Fields. California Energy Commission battery charging testing mode This soother meets the California Energy Commission
(CEC) regulations for energy consumption. Your soother is set up to comply with the energy-
conserving standards right out of the box. Follow the instructions to install and charge the battery. The CEC battery charging testing mode is activated while charging. The CEC battery charging testing mode is activated while it is powered off and charging. 2. 3. 4. 6. 7. 8. 9. Mesures de scurit importantes La plaque signaltique applique est situe au bas du socle de le dispositif apaisant. Lorsque vous utilisez votre appareil, vous devriez toujours suivre certaines mesures de prcaution de base afin de rduire les risques dincendie, dlectrocution et de blessures corporelles, dont ceux qui suivent :
1. Observez toutes les instructions et mises en garde inscrites sur lappareil. Linstallation par un adulte est requise. Ce produit ne remplace pas la surveillance adulte du nourrisson. La supervision du nourrisson est la responsabilit du parent ou de la personne qui soccupe de lenfant. Ce produit pourrait cesser de fonctionner et, par consquent, vous ne devriez pas prsumer quil continuera de fonctionner correctement pendant une priode de temps donne. De plus, il ne sagit pas dun instrument mdical et ne devrait pas tre utilis comme tel. Nutilisez pas cet appareil prs de leau ni de toute autre source dhumidit, par exemple, prs dune baignoire, cuve lessive, vier de cuisine, dans un sous-sol humide ni prs dune piscine, dans un soussol humide ou une douche. 5. MISE EN GARDE : La pile ne peut pas tre soumise des tempratures extrmes leves ou basses et une faible pression atmosphrique haute altitude pendant son utilisation, son entreposage ou son transport. Le fait de jeter la pile dans au feu ou dans un four chaud, ou dcraser ou de couper mcaniquement la pile peut entraner une explosion. Le fait de laisser la pile dans un environnement temprature extrmement leve peut entraner une explosion ou une fuite de liquide ou de gaz inflammable. Une pile soumise une pression dair extrmement basse peut provoquer une explosion ou une fuite de liquide ou de gaz inflammable. Mettez au rebut la pile usage conformment aux informations figurant dans la section Le sceau RBRC. Nutilisez que les adaptateurs inclus avec ce produit. Lutil-
isation dun adaptateur dont la polarit ou la tension serait inadquate risque dendommager srieusement le produit et mettre votre scurit en pril. Informations sur les adaptateurs lectriques :
Sortie : 5V DC 1.5A VTech Telecommunications Ltd. Modle : VT07EUS05150
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Sortie : 5V DC 2A VTech Telecommunications Ltd. Modle : VT07EUS05200 Informations sur les piles rechargeables :
Zhuhai Great Power Energy Co., Ltd. Li-ion battery, 3.6V, 2600mAh, 9.36Wh;
Model: ICR18650-2.6Ah-3.6V-1S1P Lorsquils sont branchs dans une prise de courant, les adapta-
teurs secteur ont t conus pour tre orients correctement, soit la verticale ou au plancher. Les broches nont pas t conues pour supporter le poids du bloc dalimentation et le maintenir en place si celuici est branch dans une prise au plafond, sous une table ou dans un meuble. Pour les PRODUITS BRANCHER UNE PRISE DE COURANT, la prise de courant doit tre installe prs du produit, afin dassurer une accessibilit scuritaire la prise de courant. Dbranchez ce produit de la prise de courant avant de procder au nettoyage. Nutilisez pas de nettoyants en arosols. Utilisez un chiffon humide pour le nettoyer. 10. Ne coupez pas les cordons dalimentation pour remplacer les fiches, car ceci peut prsenter un danger potentiel. 11. Ne laissez aucun objet reposer ni appuyer sur le cordon dali-
mentation. Ninstallez pas cet appareil dans un endroit o lon risque dcraser le cordon dalimentation ou de le pitiner. 12. Ne faites fonctionner cet appareil quavec le type dalimentation indiqu sur ltiquette. Si vous ne connaissez pas le type dali-
mentation que vous possdez votre domicile, consultez votre marchand ou votre compagnie locale dlectricit. 13. Ne surchargez pas les prises de courant murales ni les rallonges lectriques. 15. 14. Ne placez pas cet appareil sur un chariot, meuble, trpied, support de montage ni table chancelants. Les trous et ouvertures du botier, situs larrire de lappareil ou sous celui-ci, servent arer lappareil. Pour lempcher de surchauffer, ne bloquez sous aucun prtexte ces ouvertures et nempchez pas laration adquate de lappareil en le plaant sur un lit, divan, tapis ou toute autre surface similaire. De mme, Limited warranty ne le positionnez pas proximit ni au-dessus dune source de chaleur ou dun calorifre. De plus, ne placez pas lappareil dans un endroit avant de vous assurer quil y ait une bonne circulation dair. 16. Nenfoncez jamais dobjets travers les ouvertures de cet appar-
eil, car ils pourraient entrer en contact avec des points de tension dangereux ou causer des courts-circuits qui peuvent dgnrer en incendies ou en risques dlectrocution. Ne renversez jamais de liquide dans ce produit. 17. Afin de rduire les risques dlectrocution, ne dmontez pas cet appareil, mais apportez-le dans un centre de service autoris. Louverture du botier ou le retrait de toutes pices que contient cet appareil, lexception de laccs autoris certaines portes ou ouvertures, risque de vous exposer des points de tension dangereux ou dautres dangers. Un remontage incorrect peut par la suite prsenter des risques dlectrocution. 18. Examinez les composantes afin de vrifier si celles-ci ne sont 19. 20. 21. pas endommages. Il existe un trs faible risque de perte de confidentialit avec cer-
tains appareils lectroniques (autres coute-bbs, tlphones sans fils etc.). Pour lviter, sassurer que le produit na jamais t utilis avant lachat, rinitialiser lunit de faon priodique, teindre lcoute-bb quand il nest pas en cours dutilisation. Les enfants devraient tre superviss afin de vous assurer quils ne jouent pas avec lappareil. Le produit nest pas conu pour tre utilis par des personnes
(incluant des enfants) aux capacits physiques, sensorielles ou mentales rduites ou qui manquent dexpri-
ence et de connaissances, moins quon leur ait donn suffisamment de supervision ou din-
structions relativement lutilisation de lappareil par une personne responsable de leur scurit. CONSERVEZ CES INSTRUCTIONS Mises en garde 1. Utilisez et entreposez le produit une temprature entre 0 C
(32F) et 40C (104 F). Nexposez pas cet appareil des froids ou des chaleurs ex-
trmes, ainsi qu la lumire directe du soleil. Ne linstallez pas prs dune source de chauffage. Le bloc-piles ne doit pas tre expos la chaleur excessive telle que la lumire du soleil ou au feu. 2. 3. 5. 6. 4. Avertissement - Risque de strangulation - Les enfants se sont TRANGLS dans des cordons. Gardez ce cordon hors de porte des enfants ( plus de 0,9 m). Nenlevez pas cette tiquette. Ne jamais placer le moniteur lintrieur du berceau ou du parc de bb. Ne jamais couvrir le moniteur ou lunit (s) portative avec un article tel une serviette ou une couverture. Dautres quipements lectroniques peuvent produire des interfrences sur votre unit. Tentez dinstaller votre moni-
teur vido ou audio lcart des appareils lectroniques tels que des routeurs sans fil, radios, tlphones cellulaires, interphones, moniteurs, tlphones, ordinateurs personnels, lectromnagers et tlphones sans fil. Stimulateurs cardiaques implants dans lorganisme Les simulateurs cardiaques (ne sapplique quaux dispositifs numri-
ques sans fil) :
Lorganisme Wireless Technology Research, LLC (WTR), une firme de recherche indpendante, a men une valuation pluridisci-
plinaire des interfrences entre les tlphones sans fil portatifs et les stimulateurs cardiaques implants dans lorganisme. Appuye par lAdministration des aliments et drogues (FDA) des tats-Unis, la firme WTR recommande aux mdecins:
Avis aux dtenteurs de stimulateurs cardiaques Vous devriez maintenir les dispositifs sans fil au moins six pouces du simulateur cardiaque. Ils ne doivent PAS placer le tlphone sans fil directement sur le stimulateur cardiaque, tel que dans une poche de chemise, lorsque celui-ci est en marche. Ltude effectue par lorganisme WRS na pas identifi de risque pour les dtenteurs de simulateurs cardiaques causs par les gens qui utilisent dispositifs sans fil proximit de ceux-ci. Champs lectromagntiques (EMF) Ce produit de VTech est conforme toutes les normes se rappor-
tant aux champs lectromagntiques (EMF) standard. Si vous le manipulez correctement en suivant les instructions de ce guide, son utilisation sera scuritaire pendant de nombreuses annes, selon les meilleures vidences scientifiques dont nous disposons aujourdhui. What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (Consumer or you) that the Product and all accessories provided in the sales package (Product) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (Materially Defective Product)?
During the limited warranty period, VTechs authorized service representative will replace at VTechs option, without charge, a Materially Defective Product. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Replacement of the Product, at VTechs option, is your exclusive remedy. VTech will return the replacement Products to you in working condition. You should expect the replacement to take approximately 30 days. How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase (90 days on products purchased as Refurbished*). This limited warranty also applies to the replacement Product for a period of either (a) 90 days from the date the replacement Product is shipped to you or (b) the time remaining on the original one-year warranty (90-day limited warranty on products that are purchased as Refurbished*); whichever is longer.
*Refurbished products purchased from our online store carry a 90-day replacement warranty. What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without a valid proof of purchase
(see item 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service?
To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the users manual - a check of the Products controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include a valid proof of purchase (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTechs responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. Disclaimer and Limitation of Liability VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this users manual. VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product. Company: VTech Communications, Inc. Address: 9020 SW Washington Square Road - Ste 555 Tigard, OR 97223, United States Phone: 1 (800) 595-9511 in the U.S. or 1 (800) 267-7377 in Canada Specifications are subject to change without notice. 2022 VTech Telecommunications Ltd. All rights reserved. 05/22. BC8313_QSG_V5