FCC ID: EW780-H0DU-06 Near Term Cordless 1-line Hotel Phone

Important safety instructions When using your reduce followed to telephone equipment, basic the risk of re, electric shock and safety precautions should injury, including the always be following:

1. This product should be installed by a qualied technician. power cord. Do not install this product where the cord may be walked on. 2. This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone Network (PSTN) or Plain Old Telephone Services (POTS). 3. Read and understand all instructions. 4. Follow all warnings and marked on the product. instructions 5. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 6. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower. 7. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. 8. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided. 9. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply on the premises, consult your dealer or local power company. 10. Do not allow anything to rest on the 11. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 12. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specied access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 13. Do not overload wall outlets and extension cords. 14. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:

When the power supply cord or plug is damaged or frayed. If liquid has been spilled onto the product. If the product has been exposed to rain or water. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation. EN - 2 20. In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full instructions in Installation in the users manual. CAUTIONS Keep small metallic objects such as pins and staples away from the handset receiver. There may be a risk of explosion if a wrong type of handset battery is used (CTM-

2415, CTM-2415HC). Use only the supplied rechargeable battery (BT264392/BT266342) or replacement battery (BT266342). Dispose of used batteries according to the information in The RBRC seal in this user guide. SAVE THESE INSTRUCTIONS If the product has been dropped and the telephone base and/or handset has been damaged. If the product exhibits a distinct change in performance. 15. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning. 16. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a re or explosion. Such environments might include: medical use of oxygen without adequate ventilation;

industrial gases

(cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc. 17. Only put the handset of your telephone next to your ear when it is in normal talk mode. 18. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. 19. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a re. They may explode. Check with local codes for possible special disposal instructions. EN - 3 Disclaimer and Limitation of Liability 35 Technical specification Near Term Cordless 1-line - CTM-A2415 36 36 Table of contents Important safety instructions 2 Parts check list 5 Telephone layout Near Term Cordless 1-line CTM-A2415 Base 6 6 Near Term Cordless 1-line CTM-A2415 and CTM-A2415HC Handset 7 Near Term Cordless 1-line CTM-A2415HC Charging Stand 8 Installation 8 Near Term Cordless 1-line - CTM-2415 8 Connection Near Term Cordless 1-line - CTM-2415 11 11 Near Term Cordless Accessory Handset &

Charging stand - CTM-2415HC 12 13 Set up Near Term Cordless 1-line - CTM-A2415 13 16 Operate Near Term Cordless 1-line - CTM-A2415 16 Near Term Cordless Accessory Handset &

Charging stand - CTM-2415HC 16 Appendix 18 -35 Handset battery Troubleshooting 18 20 VTech Hospitality Limited Warranty Program 27 Precautions for users of implanted cardiac pacemakers 29 Operating range 29 About cordless telephones 29 The RBRC seal 30 FCC, ACTA and IC regulations 31 Energy-saving charging mode 34 Maintenance 34 EN - 4 Parts check list Items contained in the respective cordless telephone package:

Parts included Model name Model number Telephone base with faceplate and overlay |

Charging Base Cordless handset Handset battery Telephone line and cord with Power connector Base Stand

| Wall Mount Bracket Power adapter Near Term cordless 1-line CTM-A2415 Near Term cordless 1-line accessory handset &

charging base CTM-

A2415HC

EN - 5 Telephone layout Near Term Cordless 1-line CTM-A2415 Base 1 MESSAGE WAITING LED 2 Wall mount clip 3 Faceplate with Speed dial keys FRONT DESK ROOM SERVICE MESSAGE EMERGENCY REPLACE BATTERY LED SPEAKER CHARGE LED FIND HS (FIND HANDSET) 4 VOL + | VOL - (VOLUME +/-) 5 6 7 8 Grooves for Mounting bracket 9 10 Battery compartment with cover 11 Grooves for Base stand 12 13 Base battery ON pinhole Voicemail voltage detection Telephone jack EN - 6 Near Term Cordless 1-line CTM-A2415 and CTM-A2415HC Handset 16 MESSAGE WAITING LED 1 TALK 2 OFF 3 Numeric dial keys 4 SPEAKER Speed Dial keys (Programmable) 5 FRONT DESK ROOM SERVICE EMERGENCY 6 Handset battery ON pinhole 7 Handset earpiece 8 9 MUTE 10 MESSAGES 11 12 Microphone 13 Handset screw cover 14 -/VOLUME/+

15 LOW BATTERY LED Speakerphone EN - 7 Near Term Cordless 1-line CTM-

A2415HC Charging Stand Installation Near Term Cordless 1-line - CTM-2415 Installation option - install base stand for desktop To mount the base stand 1. Align the grooves with the base stand. 2. Slide down to secure the stand. To unmount the base stand Simply slide up and lift the telephone base from the base stand. 1 2 Charging poles CHARGE LED EN - 8 Protruding edge Mounting bracket Installation option - converting from desktop to wall mount position To mount the telephone base on the wall 1. Unmount the base stand. Put the cordless handset aside. On the telephone base, press the wall mount clip upward and rotate a half turn (180). Slide back the clip. It locks into place with the protruding edge pointing towards the upper edge of the telephone base. This protruding edge holds the cordless handset when the phone is mounted on the wall. 2. Turn the telephone base over with the bottom side facing up. Press the tabs of the mounting bracket as the direction indicated into the grooves on the telephone base until they lock securely. 3. Mount the telephone base on the wall by positioning the eyelets on the telephone base and the mounting bracket against the mounting studs. Then slide the telephone base down on both mounting studs until it locks into place. 4. Replace the handset on the telephone base cradle. Eyelets EN - 9 Replace telephone base battery installation The telephone base battery is pre-installed. To replace the telephone base battery, follow as shown below. Replace a handset battery installation The handset battery is pre-installed. To replace the handset battery, follow as shown below. 1. Remove the screw with cross head screwdriver. Gently open the battery compartment cover. 1. Use a narrow object to pry open the screw cover and remove the screw with cross head screwdriver. Then, insert a 5 mm standard flat head screwdriver in the provided slot and gently open the handset cover. the used battery from 2. Remove the comparment. Plug the new battery connector securely into the socket inside the base battery compartment. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. THIS SIDE UP 3. To replace the handset cover, align all the tabs on the base compartment battery cover against the corresponding grooves, then install the screw. 2. Unplug the battery connector from the socket and then remove the battery from the handset battery compartment. 3. Plug the battery connector securely into the socket inside the handset battery compartment. Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. THIS SIDE UP 5 3 5 1 R C

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A d I S c 2 N O a 4 P a I N N E M S P 3 y 3 R O N I H T r 8 A D e 1 T W t t a B B EN - 10 4. To replace the handset cover, align all the tabs on the handset cover against the corresponding grooves on the handset, then rmly push downward until all the tabs lock in the grooves. Then install the screw. CAUTIONS There may be a risk of explosion if a wrong type of handset battery is used. Use only the supplied rechargeable battery

(BT164392/BT264392) or replacement battery

(BT266342). To order a replacement, call 1-888-907-2007. FCC ID is shown on the back of the cordless handset body after the handset cover is removed. Dispose of used batteries according to the information in The RBRC seal. Connection Near Term Cordless 1-line - CTM-2415 Telephone base installation The telephone comes ready for desktop use. 1. Install the telephone base as shown below. by a wall switch, and the telephone line cord is plugged rmly into the power adapter and the telephone wall jack. 3. Bent a small paperclip and gently insert it to the Base battery ON pinhole and Handset battery ON pinhole to turn on the base and the handset. Without turning on the battery, the base and the handset cannot be charged. Charge the base to enable battery backup feature. The battery is fully charged after 12 hours of continuous charging. For best performance, keep the cordless handset in the telephone base when not in use. 4. Press SPEAKER on the telephone base. Listen for a dial tone, and then press SPEAKER again to hang up. CAUTION Use only the supplied cable and power adapter. The supplied cable is not designed for use in any other IT devices. Misuse it on your other IT devices shall be prohibited. To order a replacement, call 1-888-907-2007. 2. When the telephone base has been initially installed, make sure the power adapter is securely plugged into an outlet not controlled EN - 11 Near Term Cordless Accessory Handset

& Charging stand - CTM-2415HC Charger base installation The telephone comes ready for desktop use. 1. Install the charger base as shown below. Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. 2. Bent a small paperclip and gently insert it to the Handset battery ON pinhole to turn on the handset. Without turning on the battery, the handset cannot be charged. The battery is fully charged after 12 hours of continuous charging. For best performance, keep the cordless handset in the charging base when not in use. 3. Press for a dial tone, and then press again to hang up.

/SPEAKER on the handset. Listen

/SPEAKER CAUTION Use only the supplied power adapter. The supplied power adapter is not designed for use in any other IT devices. Misuse it on your other IT devices shall be prohibited. To order a replacement, call 1-888-907-2007. EN - 12 Handset registration Place the cordless handset on the telephone base cradle. Handset registration happens automatically the rst time a cordless handset is placed on the telephone base. When the registration process completes, the MESSAGE WAITING LED flashes once and you hear 3 rising beeps as conrmation. Each telephone base accommodates up to 4 cordless handsets. When you already have 4 registered handsets, you can replace one of them by a new handset if any one of the 4 registered handsets is disconnected from the base. For example, it is out of range, or its battery is removed or depleted. The previous registered handset is then deregistered from the telephone base. Handset deregistration When a registered cordless handset is idle, press *331734#. You hear a conrmation tone when the deregistration process completes. Register a handset to another telephone base When a registered cordless handset is idle, place it on another telephone base. This cordless handset automatically registers to the new telephone base. Handset battery charging The batteries must be fully charged before using the cordless base and the handset for the rst time. The CHARGE LED turns on when the cordless handset is charging on the telephone base or charging base. The battery is fully charged after 12 hours of continuous charging. For best performance, keep the cordless handset in the telephone base or charging base when not in use. Set up Near Term Cordless 1-line - CTM-A2415 Program phone settings In order to program different telephone settings, you have to enter ADMIN mode during system idle by pressing *7764#MUTE on the handset. During ADMIN mode, MUTE key LED on handset, the MESSAGE WAITING LED and SPEAKER LED on the base will blink. To quit ADMIN mode with your settings, press OFF key, and you will hear 2 rising beeps to conrm. To quit ADMIN mode without saving your settings, press OFF key before MUTE key. Phone settings Default settings are indicated by asterisks (*). Some settings have their corresponding Access Keys or Access Codes. After entering the setting value, press MUTE to conrm. You will hear a conrmation tone. Set another setting after previous setting is saved. Setting Access code/ key Options Listening volume- Handset Speakerphone volume -

Handset Speakerphone volume -

telephone base Ringer volume - telephone base Ringer tone Flash RF transmission power -

telephone base Voicemail voltage detection Steady high voltage, periodic high voltage pulse and periodic low voltage pulse detection method Line reversal method FSK detection method Panasonic Voicemail voltage detection Siemens 1, 2, 3, 4*, 5, 6 1, 2, 3, 4*, 5, 6 1, 2, 3, 4*, 5, 6 1, 2*, 3 Adjustable by User and administrator User and administrator User and administrator User and administrator Adminstrator only Adminstrator only Adminstrator only FLASH 00 01 Tone 1*, Tone 2, Tone 3 1 (100ms), 2 (300ms), 3*

(600ms) 1 (low), 2* (middle), 3

(high) 10 11 (Line rev.) 12 (FSK) 14 (Panasonic) 0 (disable), 1 (enable) Adminstrator only 13 0 (disable), 1 (50Hz), 2

(25Hz), 3 (20Hz) Adminstrator only EN - 13 Ringer tone There are 3 ringer tone options that can be assigned to the telephone base. working distance), to select the desired RF transmission power control level. You hear 3 rising beeps as conrmation. To change the ringer tone 1. Press *7764#MUTE on the handset to enter ADMIN mode. 2. Press 00 and you hear 3 beeps. Then press a dialing key 1, 2 or 3 to select the desired ringer tone. You hear 3 rising beeps as conrmation. Flash There are 3 flash duration options that can be programmed. To change the flash duration 1. Press *7764#MUTE on the handset to enter ADMIN mode. 2. Press FLASH and you hear 3 beeps. Then, press a dialing key, 1 (100ms), 2 (300ms) or 3

(600ms), to select the desired flash duration. You hear 3 rising beeps as conrmation. RF transmission power There are 3 RF transmission power options on the telephone base that can be programmed. To change the RF transmission power control level 1. Press *7764#MUTE on the handset to enter ADMIN mode. 2. Press 01 and you hear 3 beeps. Then, press a dialing key Hold The call on hold timeout duration can be programmed from 1 to 99 minutes. Select 00 to disable the auto-release feature on call on hold. To change the call on hold timeout duration 1. Press *7764#MUTE on the handset to enter ADMIN mode. 2. Press 02 and you hear 3 beeps. Then, press the dialing keys to select a timeout duration, from 00 to 99 minutes. You hear 3 rising beeps as conrmation. Voicemail voltage detection There are several voicemail voltage detection methods on the telephone base that can be programmed. To change the voicemail voltage detection by the steady high voltage, periodic high voltage pulse and periodic low voltage pulse detection method 1. Press *7764#MUTE on the handset to enter ADMIN mode. 2. Press 10 and you hear 3 beeps. Then, press a dialing key, 0 (disable) or 1 (enable), to select the desired setting. You hear 3 rising beeps as conrmation. 1 (low - coverage of 25% of maximum working distance), 2 (middle - coverage of 50% maximum working distance) or To change the voicemail voltage detection by the line reversal method 1. Press *7764#MUTE on the handset to enter ADMIN mode. 3 (high - coverage of 100% of maximum 2. Press 11 and you hear 3 beeps. Then press EN - 14 a dialing key, 0 (disable) or 1 (enable), to select the desired setting. You hear 3 rising beeps as conrmation. To change the voicemail voltage detection by the FSK detection method 1. Press *7764#MUTE on the handset to enter ADMIN mode. 2. Press 11 and you hear 3 beeps. Then, press a dialing key, 0 (disable) or 1 (enable), to select the desired setting. You hear 3 rising beeps as conrmation. To change the voicemail voltage detection by the Panasonic detection method 1. Press *7764#MUTE on the handset to enter ADMIN mode. 2. Press 14 and you hear 3 beeps. Then, press a dialing key, 0 (disable) or 1 (enable), to select the desired setting. You hear 3 rising beeps as conrmation. To change the voicemail voltage detection by the Siemens detection method 1. Press *7764#MUTE on the handset to enter ADMIN mode. 2. Press 13 and you hear 3 beeps. Then, press a dialing key, 0 (disable), 1 (50Hz), 2 (25Hz), or 3

(20Hz),to select the desired setting. You hear 3 rising beeps as conrmation. Speed Dial keys This telephone has up to 10 programmable guest-service (Speed Dial) keys. Program these keys to automatically dial telephone numbers or to activate telephone system features. To program a Speed Dial key 1. Press *7764#MUTE on the handset to enter ADMIN mode. 2. Press the desired Speed Dial key where the telephone number is to be stored. You hear 3 beeps. 3. Enter the telephone number (up to 32 digits). To insert a pause in the stored number, press the recessed PAUSE key. 4. The telephone stored the number automatically when 32 digits are entered. When the number has less than 32 digits, press the recessed MUTE key again. You hear 3 rising beeps as conrmation. To clear the programmed Speed Dial key 1. Press *7764#MUTE on the handset to enter ADMIN mode. 2. Press the Speed Dial key where the telephone number is to be deleted. You hear 3 beeps. Press the recessed MUTE key again. You hear 3 rising beeps as conrmation. EN - 15 Operate Near Term Cordless 1-line - CTM-A2415 Near Term Cordless Accessory Handset

& Charging stand - CTM-2415HC Answer a call using the telephone base On the telephone base, press

/ SPEAKER. The IN USE key and the illuminate when in use.

/ SPEAKER key Using the cordless handset and the telephone base The cordless handset and the telephone base cannot be used on the same call. However, calls can be switched between the cordless handset and the telephone base speakerphone. When the cordless handset or the telephone base is in use, the TALK key on the cordless handset and the IN USE LED on the telephone base illuminate. Receive a call The telephone rings when there is an incoming call. The IN USE LED and MESSAGE WAITING LED flash. Answer a call using the cordless handset while it is not on the telephone base or charging base On the cordless handset, press TALK or SPEAKER.

The TALK key illuminates when in use.

/ SPEAKER key illuminates when in The speakerphone mode. Answer a call using the cordless handset while it is cradled on the telephone base or charging base Lift the cordless handset from the telephone base or charging base. The TALK key illuminates when in use.

/ SPEAKER key illuminates when in The speakerphone mode. Place a call Place a call using the cordless handset On the cordless handset, press TALK or

SPEAKER. Listen for a dial tone and then dial the desired number, or press a Speed Dial key on the telephone base to dial a programmed number. The TALK key illuminates when in use.

/ SPEAKER key illuminates when in The speakerphone mode. Place a call using the telephone base On the telephone base, press Listen for a dial tone and then dial the desired number, or press a Speed Dial key on the telephone base to dial a programmed number.

/ SPEAKER. The IN USE key and the illuminate when in use.

/ SPEAKER key End a call End a call when using the cordless handset Press OFF on the cordless handset or place it in the telephone base or charging base. The call ends when all handsets hang up. End a call when using the telephone base Press

/ SPEAKER. Switch a call between the cordless handset and the telephone base speakerphone To switch a call from the cordless handset to the telephone base speakerphone, press SPEAKER on the telephone base. EN - 16 To switch a call from the telephone base speakerphone to the cordless handset which is not on the telephone base cradle, press TALK or

/ SPEAKER on the cordless handset. To switch a call from the telephone base speakerphone to the cordless handset which is cradled on the telephone base, the cordless handset from the telephone base. Share a call A maximum of four cordless handsets can be used at the same time on an external call. Join a call During a call, press TALK or another cordless handset to join.

/ SPEAKER on Handset speakerphone During a call, press cordless handset to switch between speakerphone mode and handset earpiece mode.

/ SPEAKER on the Redial The last dialed number on the cordless handset or the telephone base is stored for 15 minutes. Redial the last dialed number from the cordless handset Press TALK or tone. Then, press REDIAL.

/ SPEAKER. Listen for a dial Redial the last dialed number from the telephone base

/ SPEAKER. Listen for a dial tone. Press Then, press REDIAL. Volume Listening volume can be adjusted on the cordless handset and the telephone base. Adjust the listening volume During a call on the handset, press

-VOLUME+ on it to adjust the listening volume. The next call returns to the default listening volume. During a call on the telephone base, press VOL+ and VOL- to adjust the listening volume. The next call returns to the default listening volume. Adjust the ringer volume of the telephone base Ringer volume of the telephone base can be adjusted. When the telephone base is idle, press VOL+ and VOL- to adjust the ringer volume. Call waiting 1. When you hear a call waiting tone during a call, press TALK on the cordless handset or the telephone base to put the current call on hold and take the new incoming call. 2. Press TALK at any time to switch back and forth between calls. Mute Mute the microphone 1. During a call, press MUTE on the cordless handset or the telephone base. The MUTE key illuminates when the mute function is turned on. You can hear the party on the other end but they cannot hear you. 2. Press MUTE again to resume the conversation. The light on the MUTE key turns off. EN - 17 Find handset Use this feature to nd all registered cordless handsets. Start paging Press FIND HS (FIND HANDSET) on the telephone base when the telephone is not in use. All idle cordless handsets beep for 60 seconds. End paging Press FIND HS (FIND HANDSET) again on the telephone base; or Press any key on the cordless handset to stop the paging tone. Data port You can connect your modem or fax machine to the telephone line through the DATA port. Appendix Handset battery It takes up to 12 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:

Operation While in handset use

(talking*) While in speakerphone mode

(talking*) While not in use

(standby**) Operating time Up to 7 hours Up to 5 hours Up to 7 days

* Operating times vary depending on your actual use and the age of the battery.

** Handset is not charging or in use. The battery needs charging when:

A new battery is installed in the handset. LOW BATTERY LED illuminates on the cordless handset. CAUTIONS To reduce the risk of re or injury, read and follow these instructions:

Use only the supplied rechargeable battery

(BT164392/BT264392) or replacement battery

(BT266342). To order a replacement, contact your local distributor. Do not dispose of the battery in a re. Check with local waste management codes for special disposal instructions. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. Exercise care in handling the battery in order not to create a short circuit with conductive materials. Charge the battery provided with or identied for use with this product only in accordance with the instructions and limitations specied in this user guide. EN - 18 Observe proper polarity orientation between the battery and metallic contacts. To prevent re or shock hazard, do not expose this product to water or any type of moisture. EN - 19 Appendix Troubleshooting If you have difculty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For cordless telephone Question The telephone does not work at all. Suggestion Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch. Make sure the telephone line cord is plugged rmly into the power adapter and the telephone wall jack. Make sure the battery is installed and charged correctly (page 22, 27). For optimum daily performance, return the cordless handset to the telephone base or charging base after use. Unplug the electrical power to the telephone base. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and the telephone base to synchronize. Charge the battery in the cordless handset for up to 12 hours. If the battery is completely depleted, charge the cordless handset for at least 30 minutes before use. Remove the battery and then install it again. If that still does not work, it may be necessary to purchase a new battery. Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply). EN - 20 Question There is no dial tone. I cannot dial out. The LOW BATTERY LED illuminates on the cordless handset. Suggestion Try all the above suggestions. Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second or two to synchronize with the telephone base before producing a dial tone. Wait an extra second before dialing. Eliminate any background noise. Mute the telephone before dialing, if applicable, or dial from another room in your unit with less background noise. If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). Try all the above suggestions. Make sure there is a dial tone before dialing. Eliminate any background noise. Mute the telephone before dialing, if applicable, or dial from another room in your unit with less background noise. If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). Place the cordless handset in the telephone base or charging base for recharging. Remove the battery and then install it again, and use it until fully depleted. Then charge the cordless handset in the telephone base or charging base for up to 12 hours. If the above measures do not correct the problem, replace the battery. EN - 21 Question The battery does not charge in the cordless handset or the battery does not accept charge. The CHARGE LED is off. Suggestion Make sure the cordless handset is placed in the telephone base or charging base correctly. The CHARGE LED should be on. Remove the battery and then install it again. Charge it for up to 12 hours. If the cordless handset is in the telephone base or charging base but the CHARGE LED is not on, refer to The CHARGE LED is off below. If the battery is completely depleted, charge the cordless handset for at least 30 minutes before use. If the above measures do not correct the problem, replace the battery. Clean the charging contacts on the cordless handset, telephone base and charging base each month with a pencil eraser or a dry non-abrasive fabric. Make sure the power adapter and telephone line cord are plugged in correctly and securely. Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and the telephone base to reset. EN - 22 Question The telephone does not ring when there is an incoming call. Suggestion Make sure the telephone line cord and the power adapter are plugged in properly

(page 21). The cordless handset may be too far from the telephone base. Move it closer to the telephone base. Adjust the setting of RF transmission power

(page 35). It may be out of range. If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). Other electronic products such as HAM radios and other DECT phones can cause interference with the cordless phone. Try installing the phone as far away as possible from these types of electronic devices. Test a working telephone at the telephone wall jack. If the other telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply). The telephone line cord may be defective. Install a new telephone line cord. Remove the battery and then install it again. Then place the cordless handset in the telephone base. Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place. EN - 23 Question The cordless handset beeps and is not performing normally. Suggestion Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch. Move the cordless handset closer to the telephone base or adjust the setting of RF transmission power (page 35). It may be out of range. Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize. Other electronic products such as HAM radios and other DECT phones can cause interference with the cordless phone. Try installing the phone as far away as possible from these types of electronic devices. EN - 24 Question There is interference during a telephone conversation, or the call fades in and out when I am using the cordless handset. Suggestion Move the handset closer to the telephone base or adjust the setting of RF transmission power (page 35). It may be out of range. If there is High Speed Internet Access

(HSIA) available at the premises through a telephone line, you may need to install a DSL lter (DSL - digital subscriber line) between the telephone line cord and the telephone wall jack. The lter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL lters. Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or the telephone base to another outlet. Other electronic products such as HAM radios and other DECT phones can cause interference with the cordless phone. Try installing the phone as far away as possible from these types of electronic devices. If the telephone is plugged in with a modem or a surge protector, plug the telephone

(or modem/surge protector) into a different location. If this doesnt solve the problem, relocate the telephone or modem farther apart from each other, or use a different surge protector. The location of the telephone base can impact the performance of the cordless phone. For better reception, install the telephone base in a centralized location within the room, away from walls or other obstructions. Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply). EN - 25 Question There is interference during a telephone conversation, or the call fades in and out when I am using the cordless handset. I hear other calls when using the telephone. Suggestion If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply). I hear noise on the cordless handset and the keys do not work. Make sure the telephone line cord is plugged in securely. Common cure for electronic equipment. If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not x the problem, try the following (in the order listed):

1. Disconnect the power to the telephone base. 2. Disconnect the battery on the cordless handset. 3. Wait a few minutes before connecting power to the telephone base. Install the battery again and then place the 4. cordless handset in the telephone base. 5. Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute for this to take place. EN - 26 Appendix VTech Hospitality Limited Warranty Program VTech Communications, Inc., the manufacturer of VTech Hospitality Product (Product), warrants to the holder of a valid proof of purchase (end user or you) that the Product and all accessories provided by VTech in the Products package are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Products operating instructions. The limited warranty extends to the end user of this Product and applies only if such Product is purchased through a United States of America and/or Canadian distributor. The limited warranty period for this Product is determined based on the following:

5 Years Analog Models All Classic Models corded and cordless All Contemporary Models corded and cordless All TrimStyle Models 2 Years SIP Non-Display Models All Classic Models corded and cordless All Contemporary Models corded and cordless All TrimStyle Models During the limited warranty period, VTechs authorized service representative will repair or replace, at VTechs option, without charge, a Product that is not free from defects in materials and workmanship. If VTechs authorized service representative repairs the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or refurbished Product of the same or similar design. Repair or replacement of Product, at VTechs option, is the exclusive remedy. The limited warranty period for the Product begins on the date that the end user takes possession of the Product. This limited warranty also applies to repaired or replacement Products for a period of either: (a) 90 days from the date the repaired or replacement Product is shipped to you; or (b) the time remaining on the original limited warranty as described above; whichever is longer. This limited warranty does not cover:

1. Product or parts that have been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, re, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modication by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or EN - 27 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States or Canada, or used for non-approved commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without valid proof of purchase; or 8. Charges or costs incurred by the end user, and risk of loss or damage, in removing and shipping the Product, or for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. 9. Line cords or coil cords, plastic overlays, connectors, power adapters and batteries, if the Product is returned without them. VTech will charge the end user at then-current prices for each of the missing items. 10. NiCd or NiMH handset batteries, or power adapters, which, under all circumstances, are covered by a one (1) year warranty only. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product(s) to the service location. VTechs authorized service representative will return repaired or replaced product under this limited warranty to you, transportation, delivery and handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that not covered by this limited warranty. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product, whether express or implied, oral or written, or statutory. The warranty exclusively describes all of VTechs responsibilities regarding the Product. No one is authorized to make modications to this warranty and you should not rely on any such modication. VTechs liability to end user hereunder shall not exceed the purchase price of the Product. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages

(including, but not limited to lost prots or revenue, inability to use the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specic legal rights, and you also have other rights which vary from state to state or province to province. EN - 28 Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients Should keep wireless telephones at least six inches from the pacemaker. Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON. Should use the wireless telephone at the ear opposite the pacemaker. WTRs evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones. Operating range The cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, the cordless handset and telephone base can communicate over only a certain distance

- which can vary with the locations of the telephone base, cordless handset, the weather, and the layout of the hotel. When the cordless handset is out of range while on a call, the cordless handset rapidly beeps three times. If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well when you answer the call. Move closer to the telephone base to answer the call. If the handset moves out of range during a telephone conversation, there may be interference. To improve reception, move closer to the telephone base. About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones. Electrical power: The telephone base of the cordless telephone must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference. Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger. Nickel-metal hydride rechargeable batteries:

Dispose of these batteries in a safe manner. Do EN - 29 not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. The RBRC seal The RBRC seal on the nickel-

metal hydride battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC program provides a convenient alternative to placing used nickel-metal hydride batteries into the trash or municipal waste, which may be illegal in your area. VTechs participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/

restrictions in your area. VTechs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC is a registered trademark of Rechargeable Battery Recycling Corporation. EN - 30 Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/

TV technician for help. Changes or modications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003. EN - 31 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identier in the format US:AAAKXNANXXXX. This identier must be provided to your telephone service provider upon request. The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line. See the installation instructions in the users manual. The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be ve (5.0) or less. For more information, please contact your telephone service provider. This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualied installer. If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under VTech Hospitality limited warranty program in the users manual. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user's body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If this equipment is causing harm to the telephone network, your telephone service provider may temporarily discontinue your telephone service. Your telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notied as soon as possible. You will be given the opportunity to correct the problem and your telephone service provider is required to inform you of your right to le a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. Your telephone service provider is required to notify you if such changes are planned. If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, re, medical) in these locations. If you do store or test emergency numbers, please:

Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening. When the adjunct is used with a leased system, EN - 32 permission of the owner of the equipment must be obtained for connection of the adjunct because modication of the host system is often required. This product can only be connected to the host equipment and never directly to the network. Industry Canada This product meets the applicable Innovation, Science and Economic Development Canada technical specications. ISEDC Warning This device complies with Innovation, Science, and Economic Development Canada licence-

exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device. Privacy of communications may not be ensured when using this telephone. The device is compliance with RF exposure guidelines, users can obtain Canadian information on RF exposure and compliance EN - 33 Appendix Energy-saving charging mode When this mode is activated, all telephone functions, except handset battery charging, will be disabled. To activate the energy-saving charging mode in A1410/A1420:

1. Unplug the telephone base power adapter from the power outlet. Unplug the telephone line cord from the telephone wall jack. Make sure all handsets are plugged with charged batteries before proceeding. 2. While you press and hold HANDSET, plug the telephone base power back to the power outlet.

/FIND 3. After about 20 seconds, when the IN

/FIND USE light starts flashing, release HANDSET and then press it again within 2 seconds. When the telephone base successfully enters the energy-saving charging mode, all keys on the telephone base should not respond. 4. Press *331734# and then press HOLD to deregister each handset manually. When the phone successfully enters the energy-saving mode, the IN USE light turns off and you hear 3 rising beeps. When the phone fails to enter this mode, repeat Step 1 through Step 4 above. NOTE The telephone base will be powered up as normal if you fail to press /FIND HANDSET within 2 seconds in Step 3. To deactivate the energy-saving charging mode:

Unplug the telephone base adapter from the power outlet. Then plug the telephone base power adapter and the telephone line cord back in. Then the telephone base is powered up as normal. Register the handsets back to the telephone base. See page 23 for handset registration instructions. To activate the energy-saving charging mode in a cordless handset

(C3100/C3200):

When a registered cordless handset is idle, press *331734# and then press HOLD. You hear 3 rising beeps. Then put this handset into the charger (C3000). To deactivate the energy-saving charging mode:

Register the handset back to the corresponding telephone base. See page 16 for handset registration instructions. Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many EN - 34 years. Clean it only with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind. Disclaimer and Limitation of Liability VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this users manual. VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product. VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of important data on other media to protect against data loss. Company: VTech Communications, Inc. Address: 9020 SW Washington Square Road., Suite 555, Tigard, OR 97223, United States Phone: 1 (888) 907-2007 Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND/OR TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the unplugged cords. EN - 35 Technical specification Near Term Cordless 1-line - CTM-A2415 Near Term Cordless Accessory Handset & Charging Stand - CTM-2415HC Frequency control Transmit frequency Crystal controlled PLL synthesizer Handset: 1921.536-1928.448 MHz Channels Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary Telephone base: 1921.536-198.448 MHz 5 Power requirement according to environmental conditions at the time of use. Handset: 2.4V Ni-MH battery Telephone base backup battery 2.4V Ni-MH battery Telephone base: 6V DC @400mA Message waiting signal Speed Dial memory Charging stand: 6V DC @400mA Steady/periodic high voltage pulse, periodic low voltage pulse, reverse polarity, FSK, Siemens and/or Panasonic Telephone base: up to 4 memory locations; up to 32 digits Size Handset: up to 4 memory locations; up to 32 digits Telephone base:

Handset:

Charging stand:

2.23 x 2.15 (0.99) x 8.24 in (56.74 x 54.56 (25.26) x 209.40 mm) EN - 36 Battery 3, 22, 23, 24, 27, 28, 29, 49, 52, 53, 54, 55, 58, 59, 60, 65, 66, 67, 68 Installation 3, 4, 16, 17, 18, 19, 20, 21, 23, 24, 25, 26, 27, 28 Important safety instructions 2, 4 Index A1100 5, 8, 16, 30, 37, 67 A1210-A 5, 8, 16, 30, 31, 32, 37, 67 A1220 5, 8, 16, 30, 31, 32, 37, 67 A1310 5, 8, 16, 30, 31, 32, 37, 67 A1311 5, 8, 16, 30, 31, 32, 37, 67 A1410 5, 8, 16, 30, 31, 32, 37, 67 A1420 5, 8, 16, 30, 31, 32, 37, 67 Battery charging 24, 29, 65 Battery installation 22, 27 C3000 5, 8, 16, 30, 31, 32, 37, 67 C3100 5, 8, 16, 30, 31, 32, 37, 67 C3200 5, 8, 16, 30, 31, 32, 37, 67 Call waiting 38, 39, 41, 44, 47 Cardiac pacemakers 59 Change the flash duration 31, 35 Change the ringer tone 30, 33, 34 CL-A1110 5, 8, 16, 30, 31, 32, 37, 67 A B C D E FCC, ACTA and IC regulations 4, 63 Flash 30, 31, 34, 35 Handset battery 22, 24, 27, 29, 49 Handset battery charging 24, 29 Handset battery installation 22, 27 Handset speakerphone 44, 46 Hold 35, 38, 41, 44, 47 Join a call 38, 39, 40, 42, 44, 46 Limited Warranty 4, 61 Listening volume 37, 38, 39, 41, 42, 44, 47 Mute 38, 41, 44, 47, 50, 53 F H I J L M P R Clear the programmed Speed Dial key 32, 36 Conference call 41, 48 Place a call 37, 38, 39, 40, 41, 42, 43, 45, 46, 47, 48 Program a Speed Dial key 32, 36 Data port 37, 38, 39, 42, 45, 48 Disable the voicemail voltage detection 31, 33 End a call 37, 39, 40, 42, 43, 46 Receive a call 37, 39, 40, 42, 43, 45 Redial 44, 47 Replace a handset battery 23, 28 RF transmission power 34, 35, 55, 56, 57 Ringer tone 30, 31, 33, 34 Ringer volume 37, 38, 39, 41, 44, 47 EN - 37 S T V W Set the voicemail voltage detection 31, 33 Share a call 38, 39, 40, 42, 44, 46 Speakerphone 30, 34, 41, 47 Speed Dial keys 32, 36, 46 Technical specication 4, 67 Troubleshooting 4, 50 Voicemail voltage detection 30, 31, 33, 34, 35 Volume 37, 38, 39, 41, 42, 44, 47 Wall mount 17, 19, 21, 24, 26 EN - 38 EN - 39

EXHIBIT A - FCC ID LABEL AND LOCATION FCC ID Label FCC ID Label Location Information The label shown shall be permanently affixed at a conspicuous location on the device and be readily visible to the user at the time purchase (Labeling requirements per 2.925)

VTech Telecommunications Ltd Add: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Telephone: (852)2680 5398 Fax: (852)2680 5252 E-mail: Michael_Tsui@vtech.com FCC Confidential Authorization Date: 2020/06/23 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request regarding application for certification of FCC ID: EW780-H0DU-06 In accordance with Sections 0.457 and 0.459 of the Commissions Rules, CETIS,INC. hereby requests long-term confidential treatment of information accompanying this application as outlined below:

Block Diagram Schematics Operation Description The above materials contain proprietary and confidential information not customarily released to the public. The public disclosure of these materials provides unjustified benefits to its competitors in the market. Sincerely Yours, Signature Michael Tsui Approbation Supervisor

VTech Telecommunications Ltd Add: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Telephone: (852)2680 5398 Fax: (852)2680 5252 E-mail: Michael_Tsui@vtech.com FCC Authorization Date: 2020/06/23 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Agent Authorization To whom it may concern:

We, VTech Telecommunications Ltd, the undersigned, Hereby authorizes Bay Area Compliance Laboratories Corporation to act on its behalf in all matters relating to application for Equipment authorization, including the signing of all documents relating to these matters. All acts carried out by Bay Area Compliance Laboratory Corporation on our behalf shall have the same effect as our own action. We, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, This authorization is valid until further written notice from the applicant. 21 U.S.C. 862. Sincerely Yours, Signature Michael Tsui Approbation Supervisor QA-FR-170-B

VTech Telecommunications Ltd Add: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Telephone: (852)2680 5398 Fax: (852)2680 5252 E-mail: Michael_Tsui@vtech.com Product Similarity Declaration 2020-06-09 Dear Sir/Madam, We, VTech Telecommunications Ltd hereby declare that we have a product named as Near Term Cordless 1-line Hotel Phone (model: CTM-A2415 was tested by BACL, Meanwhile, for our marketing purpose, we would like to list a series model

(CTM-A2415HC) on reports and certificate. The difference among them is model name. No other changes were made to them. All above model's FCC ID is EW780-H0DU-06. We confirm that all information above is true, and well be responsible for all the consequences. Please contact me if you have any question. Sincerely Yours, Signature:

Michael Tsui Approbation Supervisor