FCC ID: EW780-1385-01 Video Baby Monitor

Go to www.vtechphones.com to register your product for enhanced warranty support and the latest VTech product news. VM320 VM320-2 Video Monitor NOTES NOTE 1 Connect and charge the battery The rechargeable battery is pre-installed in your parent unit. Use only the power adapters supplied with this product. Make sure the baby monitor is not connected to a switch controlled electric outlet. Connect the power adapters in a vertical or floor mount position only. The adapters prongs are not designed to hold the weight of baby monitor, so do not connect them to any ceiling, under-the-table, or cabinet outlets. Otherwise, the adapters may not properly connect to the outlets. Make sure the parent unit, the baby unit and the power adapter cords are out of reach of children. Connect the baby monitor Users manual Congratulations on purchasing your new VTech product. Before using this product, please read Important safety instructions. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech product. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature-rich VTech product. NOTENotes NOTES For support, shopping, and everything new at VTech, visit our website at www.vtechphones.com. turn the parent unit off while charging. Whats in the box Charge the parent unit battery When you have connected and turned on the parent unit, the battery will be charged automatically. The battery icon indicates the battery status (see the following table). The parent unit battery is fully charged after 11 hours of continuous charging. It takes longer to charge the battery when the parent unit is turned on. To shorten the charging time, The standby time varies depending on the volume level you set and your actual use. Battery indicators Battery status Action The screen displays Battery low at Parent Unit. The or light flashes. The battery has very little charge and may be used for only a short time. Charge without interruption

(about 30 minutes). The battery icon becomes solid

. The battery is fully charged. To keep the battery charged, connect it to AC power when not in use. 1 set for VM320 2 sets for VM320-2 All rights reserved. 07/20. VM320-X_CIB_V3 2020 VTech Communications, Inc. Specifications are subject to change without notice. This baby monitor is intended as an aid. It is not a substitute for proper adult supervision, and should not 2 Before use Note be used as such. Test your baby monitor You may test the baby monitor before initial use, and at regular times thereafter. Caution For hearing protection, make sure the parent unit is more than 3 feet (1 meter) away from both baby units. If you hear any high-

pitched noise, move the parent unit further until the noise stops. You can also press VOL on the parent unit to reduce the noise. 1. Make sure your baby unit and parent unit are on. 2. The parent unit displays images from the baby unit. 3 Using the baby monitor Power on or off the baby unit Slide the ON/OFF switch to ON to turn on the baby unit. The POWER LED light turns on. Slide the ON/OFF switch to OFF to turn off the baby unit. The POWER LED light turns off. Power on or off the parent unit Slide the ON/OFF switch to ON to turn on the parent unit. The screen and the POWER LED Slide the ON/OFF switch to OFF to turn off the parent unit. The screen and the POWER LED

> 3ft (1m)

> 3 ft (1m) Adjust speaker volume For parent unit:

Press VOL /VOL on the parent unit to adjust the speaker volume. light turns on. light turns off. Note Speak towards the microphone of the baby unit. You will hear the sound at the parent unit. 3. If you have two baby units, view the image from one of them by switching cameras via menu. Then, repeat step 2. When the parent unit displays No link to Camera, and the POWER LED light flashes, move the parent unit closer to the baby units (observe the minimum distance of 3 feet / 1 meter). Increase the speaker volume of the parent unit if you cannot hear the sounds transmitted from the baby units. Positioning the baby monitor Keep the baby unit out of the reach of your baby. Never place or mount the baby unit inside the babys Note Tip Caution crib or playpen. Note To avoid interference from other electronic devices, place your baby monitor at least 3 feet (1 meter) away from devices such as wireless routers, microwaves, cell phones and computers. 1. Place the baby units more than 3 feet (1 meter) away 2. Adjust the angle of the baby unit camera to aim at 3. Place the parent unit more than 3 feet (1 meter) away from the baby units to avoid screeching noise. from your baby. your baby. Caution The default volume of your parent unit is level 3, and the maximum volume is level 5. If you experience high-pitched screeching noise from your baby monitor while positioning:

- Make sure your baby units and parent unit are more than 3 feet (1 meter) apart, OR

- Turn down the volume of your parent unit. 1 3 6 3 6 3 6 3 6 3

> 3ft (1m) m ) 3ft (1 m )

< 3ft (1 3ft (1m)

< 3ft (1m) 3ft (1m) 6 3

> 3ft (1m)

< 3ft (1m) 3ft (1m) 2

3ft (1m)

< 3ft (1m) Operating range The operating range of the baby monitor is up to 1000 feet (300 meters) outdoors. The actual operating range may vary depending on the environmental conditions and other interferences such as walls, doors and other obstructions. The parent unit will be muted automatically when the parent unit is talking to the baby unit. When it is muted, appears on the screen. For baby unit:

The baby unit speaker volume determines the lullaby volume and talkback volume transmitted from parent unit. The volume can be adjusted in the parent unit. or or or or to choose to choose to choose the volume level of the baby unit, then press when the parent unit is idle.

, then press 1. Press 2. Press 3. Press 4. Press Adjust LCD brightness You can change the brightness of the parent unit screen from Level 1 to Level 5. The LCD brightness is preset to Level 3. 1. Press 2. Press 3. Press to choose to choose the desired level of brightness, then press when the parent unit is idle.

, then press to confirm. or or or

. to confirm your selection. Monitoring mode * for VM320-2 only Every time the parent unit is turned on, it displays a baby unit in SINGLE-CAM mode. If there are more two baby units in your system, you can also monitor your baby in PATROL mode. SINGLE-CAM The screen displays image of a single baby unit in full screen. PATROL A single cam view that transitions to a different baby unit every 10 seconds. To switch from SINGLE-CAM to PATROL mode:

1. Press 2. Press 3. Press when the parent unit is idle.

, then press to choose to select or or or unit to the next one in every 10 seconds. to enter PATROL mode to alternately view the image from one baby to open the submenu. To switch from PATROL to SINGLE-CAM mode:

1. Press 2. Press 3. Press Note when the parent unit is idle.

, then press or or to choose to select a camera number to enter SINGLE-CAM mode. to open the submenu. or If one or more paired baby units are powered off or disconnected during patrolling, the parent unit will keep searching until its power has run out or a baby unit is connected once again. 3 Using the baby monitor (Cont) Lullaby The baby monitor has two lullabies and two soothing sounds for you to comfort your baby. You can play the lullabies or soothing sounds on the baby unit using the parent unit. 1. Press MENU when the parent unit is idle. 2. Press 3. Press 4. Press 5. Press SELECT to confirm your selection. to choose a lullaby or a soothing sound, or choose or to choose or to stop playing.

, then press

, then press to choose or

. or

. NOTENotes NOTES The selected lullaby plays for 30 minutes and stops automatically. The lullaby playback on the baby unit will be paused when receiving talkback from the parent unit. Screen off timer You can set the screen off time for the parent unit when there is no key press for a specific time interval. When the screen is turned off, you can still hear sound from the baby unit. 1. Press 2. Press 3. Press

to choose to choose the desired time period to automatically turn off screen when the parent unit is idle.

, then press or or

- 5 min./

to confirm your selection. to open the submenu.

- 60min.), then press

- 30 min. /

or

Adjust the sound sensitivity of the baby unit You can choose to hear sounds from the baby unit all the time, or to hear sounds that exceed a certain level. You can use the parent unit to adjust the microphone sensitivity of your baby unit. The higher the sensitivity level, the more sensitive the baby unit is in detecting sounds for transmitting to the parent unit. The VOX sensitivity level is preset to the highest level (Level 5). VOX Sensitivity level Level 5 Level 4 Level 3 Level 2 Level 1 Sensitivity Highest VOX sensitivity level High VOX sensitivity level Medium VOX sensitivity level Low VOX sensitivity level Lowest VOX sensitivity level Note unit speaker is constantly on, and you will hear all sounds

(including background noises) from your babys room. The parent unit speaker turns on for soft babbling and louder sounds from your baby. It remains quiet when your baby sleeps soundly. The parent unit speaker turns on for loud babbling and louder sounds from your baby. It remains quiet when your baby makes soft sounds. The parent unit speaker turns on for crying and louder sounds from your baby. It remains quiet when your baby makes soft sounds. The parent unit speaker turns on for loud crying or screeching sounds from your baby. It remains quiet when your baby makes soft sounds. 1. Press 2. Press 3. Press when the parent unit is idle.

, then press or or to choose to choose the desired sensitivity level, then press to open the submenu. or to confirm your selection. NOTENote NOTES Tip As long as the Sound-activated screen setting is ON, the screen will turn on automatically when VOX sensitivity is triggered, despite it was off earlier. If you want to use a sound machine or white noise machine for natural white noise while using this baby monitor to check on your baby, you can:

- Lower the volume of your sound machine or white noise machine; or

- Lower the sensitivity level of your baby monitor to medium (level 3) or below. Default level is the highest level. Turn on or off the sound activation When sound activation is on, as long as no sound is detected within 50 seconds, the parent unit screen will turn off automatically to save power. When your baby unit detects a sound, which exceeds the selected sensitivity level, the sound activation triggers the parent unit screen to turn on automatically. When no sound is detected within 50 seconds, the screen will be off again. 1. Press 2. Press 3. Press Note when the parent unit is idle.

, then press or or

, then press to choose to choose to confirm your selection. to open the submenu. or or If the sound sensitivity is set to the highest level, the parent unit screen may remain on continuously even though sound activation is on. This depends on whether the baby unit detects any sounds. Zoom You can zoom in while viewing images from the baby unit. 1. Press 2. Press 3. Press to choose to choose or, then press when the parent unit is idle. then press or or or to open the submenu. to confirm your selection. Talk You can use the TALK function of the parent unit to comfort your baby. 1. Press and hold TALK on the parent unit. 2. Speak towards the microphone on the parent unit. Your voice is broadcast to the baby unit. 3. Release the TALK key to stop the broadcast. The parent unit speaker is muted during voice broadcast. Sound transmission from the baby unit resumes after TALK is released. Monitor the temperature Your baby unit monitors the temperature of your babys room with its built-in temperature sensor. If the detected temperature is out of the preset temperature range, the parent unit will display an alert message. Set temperature range You can set the desired minimum and maximum room temperature alert ranges. 1. Press 2. Press 3. Press 4. Press 5. Press to choose to choose to choose to choose the desired minimum or maximum temperature, then press when the parent unit is idle.

, then press

, then press or or

, then press or or or or

. confirm your selection. 3 4 5 6 1 2 Temperature alert tone You can turn on the temperature alert tone so that the parent unit will emit an alert tone if the detected temperature is out of range. 1. Press 2. Press 3. Press 4. Press when the parent unit is idle.

, then press

, then press or to choose to choose to choose or

, then press to confirm your selection. or or or

. Temperature format You can choose to display the temperature in Fahrenheit (oF) or Celsius (oC). 1. Press 2. Press 3. Press 4. Press when the parent unit is idle.

, then press

, then press or

. to confirm your selection. to choose to choose to choose or or or

, then press or

. Baby unit overview 8 9 1 2 7 10 Pair hole Your baby units and parent unit provided are already paired. POWER LED light On when the baby unit is turned on and is paired to the parent unit. Flashes when the baby unit is not being viewed;

or when the link to the parent unit is lost. 4 5 6 7 8 9 Camera Infrared LEDs Light sensor Speaker Power jack 10 Wall mount holes ON/OFF switch Slide to turn on or off the baby unit. 3 Microphone to Parent unit power adapter: Output: 6V DC @ 400mA Baby unit power adapter: Output: 6V DC @ 400mA Parent unit: 3.6V Ni-MH battery Power requirements Description The parent may vary according to environmental conditions at the time of use. Nominal effective rangeMaximum power allowed by FCC and IC. Actual operating range

(QVGA 320x240 pixel) 2.4 Color LCD 32 LCD Channels Parent unit: 2405 - 2475 MHz Baby unit: 2405 - 2475 MHz Transmit frequency Crystal controlled PLL synthesizer Frequency control Technical specifications General product care Warning icons and messages

/No Link to Camera The selected baby unit is out of range, turned off or no link after 25 seconds.

/Battery low at Parent Unit The battery is empty and needs to be recharged. To keep this product working well and looking good, follow these guidelines:

Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). DO NOT expose it to direct sunlight or moisture. Avoid dropping the product or treating it roughly. Clean with a soft cloth. DO NOT immerse the parent unit and the baby unit in water and do not clean them under the tap. DO NOT use cleaning spray or liquid cleaners. Make sure the baby unit and parent unit are dry before you connect them to the mains again. 7 8 9 2 3 Parent unit overview Parent unit icons 5 6 10 11 1 2 3 4 5 6 12 13 1 POWER LED light 4 MENU/SELECT On in green when the parent unit is powered on and linked to the baby unit. 12 Flashes when the link to the baby unit 10 being viewed is lost. TALK Press and hold to talk to the selected 11 13 baby unit. Arrow keys and VOL / VOL VOL /

Press to increase the parent unit speaker volume. While in a menu, press to scroll up, or to enter an items sub-menu. While zooming, press and hold to move the zoomed image upward. VOL /

Press to decrease the parent unit speaker volume. While in a submenu, press to scroll down. While zooming, press and hold to move the zoomed image downward. While in a menu, press to choose the next item on the left. While zooming, press and hold to move the zoomed image leftward. While in a menu, press to choose the next item on the right. While zooming, press and hold to move the zoomed image rightward. Press to enter or exit the menu. While in a sub-menu, press to choose an item, or save a setting. 5 Microphone 6 Battery indicator On in red when the battery is charging. Flashes when the battery is low. 7 Visual sound indicators The visual sound indicators can show the sound level detected by the baby unit. Sound level detected by the baby unit One to three green lights indicate a moderate sound level detected by the baby unit. Additional red lights indicate a higher sound level detected by the baby unit

(e.g. baby crying loudly). 8 LCD off/

Press to turn off LCD and keep the back sound broadcast. Press to return to the previous screen. 9 LCD display 10 Speaker 11 Stand 12 ON/OFF switch 13 Power jack Slide to turn on or off the parent unit. Main menu icons Status icons Connection status or displays when strong signal strength is detected between the baby unit and the parent unit. or or displays when moderate or low signal strength is detected between the baby unit and the parent unit. displays when the link between the baby unit and the parent unit is lost. Patrol mode Displays when the parent unit is in PATROL mode. For VM320-2 only. or or or Current view status Displays the number of the baby unit that is being viewed. Lullaby Displays when a lullaby is playing. Zoom Displays when the current image on the parent unit has zoomed in. Night vision Displays when the baby unit being viewed has activated the night vision feature. Mute alert Displays when the parent unit speaker is turned off. Displays when the parent unit is talking to the baby unit. or Real-time temperature Displays the real-time temperature detected by the baby unit in Fahrenheit (oF) or Celsius (oC) (e.g. 57 oF or 14 oC). Battery status animates when the battery is charging. displays solid when the battery is fully charged. displays when the battery is low and needs charging. Speaker volume Displays the parent unit speaker volume level while adjusting. Main menu icons Monitoring mode You can enter the monitoring mode to view the video from the baby unit. For VM320-2 only. Zoom You can zoom in or out with 1x, 2x options while viewing image. Lullaby You can select, play, or stop a lullaby. Brightness You can change the brightness of the parent unit screen. LCD screen off timer You can set a specific time to turn the screen off. VOX sensitivity With this feature, you can choose to hear sounds from the baby unit all the time, or to hear sounds that exceed a certain level. You can use the parent unit to adjust the microphone sensitivity of your baby unit. The higher the sensitivity level, the more sensitive the baby unit is in detecting sounds for transmitting to the parent unit. Sound-activated screen When the baby unit detects no sound, the parent unit screen stays off to save power. Once a sound is detected, the parent unit screen turns on automatically. It will then turn off again after 50 seconds of no sound detection. Temperature You can turn on the temperature alert tone so that the parent unit beeps whenever the room temperature detected by the baby unit falls outside of the desired temperature range. You can choose in Fahrenheit (oF) or Celsius (oC) as the temperature format displayed, or set the maximum/minimum temperature limit for alerts. Dim mode

/Temperature too high or too low

/Temperature The temperature detected by the baby unit is higher/lower than the desired temperature alert range. The parent unit is searching for baby units. The parent unit is connected to AC power. Note Notes Tip The dim mode is to help you save the parent unit power. Your parent unit display will dim automatically after 10 minutes of inactivity, in which there is neither key pressed nor alert received from the baby unit. While the screen is dimmed, any keypress or alert message will trigger the screen to return to the preset brightness level. After 10 minutes of inactivity, it will dim again. Night vision The baby unit has infrared LEDs that allow you to see your baby clearly at night or in a dark room. When the baby unit being viewed detects low light levels, the infrared LEDs are switched on automatically. The images from the baby unit are in black and white, and appears on the screen. It is normal if you see a short white glare on your parent unit screen as the baby unit is adapting to the dark environment. When the infrared LEDs are on, the images are in black and white. This is normal. Depending on the surroundings and other interfering factors, like lightings, objects, colors and backgrounds, the display resolution may vary. Adjust the baby units angle or place the baby unit at a higher level to prevent glare and blurry display. Mount the baby unit (optional) Your baby monitor comes ready for tabletop use. You can also choose to mount your baby monitor on the wall. See Mount the baby unit (optional) in the Quick Start Guide for the wall mounting instructions. Storage When you are not going to use the baby monitor for some time, store the parent unit, the baby unit and the adapters in a cool and dry place. Frequently asked questions Below are the questions most frequently asked about the baby monitor. If you cannot find the answer to your question, visit our website at www.vtechphones.com, or contact 1 (800) 595-9511 for customer service. Why does the baby monitor not respond normally?

Why dont the power-on light of the baby unit and parent unit go on when I switch on the units?

Why doesnt my parent unit charge while connected to AC power?

Why is my screen in black and white?

Why do I get glare or blurry display on my screen when viewing my baby at night?

Why does the baby monitor produce a high-pitched noise?

Why does the parent unit beep?

Why dont I hear a sound/

Why cant I hear my baby cry?

Why cant I establish a connection? Why is the connection lost every now and then? Why are there sound interruptions?

Try the following (in the order listed) for common cure:

1. Disconnect the power to the baby units and the parent unit. 2. Wait a few seconds before connecting power back to the baby units and the parent unit. 3. Turn on the baby units and the parent unit. 4. Wait for the parent unit to synchronize with the baby units. Allow up to one minute for this to take place. Perhaps the parent unit is not connected to the power. Insert the appliance plug into the parent unit and put the adapter in a wall socket. Then, slide the the parent unit and to establish connection with the baby unit. Perhaps the baby unit is not connected to the power. Insert the appliance plug into the baby unit and put the adapter in a wall socket. Then, slide the ON/OFF switch to ON to switch on the baby unit and to establish connection with the parent unit. Make sure the power is not controlled by a wall switch. ON/OFF to switch on The screen is in black and white during night-time or in a dark room when the night vision feature is activated. This is normal. During night-time or in a dark room, the surroundings and other interfering factors, like lightings, objects, colors and backgrounds may affect the image quality on your parent unit screen. Adjust the baby units angle or place the baby unit at a higher level to prevent glare and blurry display. The parent unit and baby units may be too close to each other. Move the parent unit away from the baby units until the noise stops; OR Turn down the volume of your parent unit. The baby units may be out of range. Move the parent unit closer to the baby units (but not less than 3 feet). The parent unit may not have enough charge for the parent unit to perform normally. Charge the battery in the parent unit for up to 11 hours. The temperature of your babys room may be too high or too low. The parent unit speaker volume may be too low. Press VOL to increase the volume, or use the parent unit menu to change sound sensitivity level to the highest level (level 5). The baby units may be out of range. Move the parent unit closer to the baby units (but not less than 3 feet). Other electronic and wireless products may cause interference with your baby monitor. Try installing your baby monitor as far away from these devices as possible. If you power on only one baby unit, your parent unit may display light flashes. Switch to the baby unit you have powered on via menu. and the POWER LED Important safety instructions The RBRC seal For C-UL compliance only Limited warranty When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:

1. Follow all warnings and instructions marked on the product. 2. Adult setup is required. 3. This product is not a substitute for adult supervision of the infant. Supervising the infant is the parents or caregivers responsibility. This product could cease operating, and therefore you should not assume it will continue working properly for any given period of time. Further, this is not a medical device and should not be used as such. This product is intended to assist you in supervising your baby. 4. Do not use this product near water. For example, do not use it next to a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower. 5. CAUTION: Use only the batteries provided. There may be a risk of explosion if a wrong type of battery is used for the parent unit. Do not dispose of batteries in a fire. They may explode. Dispose of used battery according to the information in The RBRC seal. 6. Use only the adapters included with this product. Incorrect adapter polarity or voltage can seriously damage the product. 7. Baby unit power adapter: Output: 6V DC 400mA; Parent unit power adapter: Output: 6V DC 400mA. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. 8. For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible. 9. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 10. Unplug the power cords before replacing batteries. 11. Do not cut off the power adapters to replace them with other plugs, as this causes a hazardous situation. 12. Do not allow anything to rest on the power cords. Do not install this product where the cords may be walked on or crimped. 13. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power company. 14. Do not overload wall outlets or use an extension cord. 15. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. 16. This product should not be placed in any area where proper ventilation is not provided. Slots and openings in the back or bottom of this product are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. 17. Never push objects of any kind into this product through the slots because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 18. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the product other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 19. You should test the sound reception every time you turn on the units or move one of the components. 20. Periodically examine all components for damage. 21. Be aware of possible loss of privacy while using public airwaves. Conversations may be picked up by other nursery monitors, cordless phones, scanners, etc. 22. Children should be supervised to ensure that they do not play with the product. 23. The product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. SAVE THESE INSTRUCTIONS Cautions 1. Use and store the product at a temperature between 32oF and 104oF. 2. Do not expose the product to extreme cold, heat or direct sunlight. Do not put the product close to a heating source. 3. Batteries should not be exposed to excessive heat such as bright sunshine or fire. 4. WarningStrangulation HazardChildren have STRANGLED in cords. Keep this cord out of the reach of children (more than 3 ft (0.9m) away). Do not remove this tag. 5. Never place the baby unit(s) inside the babys crib or playpen. Never cover the baby unit(s) or parent unit with anything such as a towel or a blanket. 6. Other electronic products may cause interference with your baby monitor. Try installing your baby monitor as far away from these electronic devices as possible: wireless routers, radios, cellular telephones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones. Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless devices):

Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless devices and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:

Pacemaker patients Should keep wireless devices at least six inches from the pacemaker. Should NOT place wireless devices directly over the pacemaker, such as in a breast pocket, when it is turned ON. WTRs evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless devices. Electromagnetic fields (EMF) This VTech product complies with all standards regarding electromagnetic fields (EMF). If handled properly and according to the instructions in this users manual, the product is safe to be used based on scientific evidence available today. The RBRC seal on the Ni-MH battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The RBRC program provides a convenient alternative to placing used Ni-MH batteries into the trash or municipal waste, which may be illegal in your area. VTechs participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTechs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. RBRC and 1 (800) 8 BATTERY are registered trademarks of the Rechargeable Battery Recycling Corporation. FCC and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. Caution: This Transmitter must be installed to provide a separation distance of at least 20cm from all persons. This Class B digital apparatus complies with Canadian requirement:

CAN ICES-3 (B)/NMB-3(B) Industry Canada This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference, including interference that may cause undesired operation of the device. The term IC: before the certification/registration number only signifies that the Industry Canada technical specifications were met. This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. RF radiation exposure statement Caution: This Transmitter must be installed to provide a separation distance of at least 20cm from all persons. Use of other accessories may not ensure compliance with RF exposure guidelines. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies also with Industry Canada RSS-102 with respect to Canadas Health Code 6 for Exposure of Humans to RF Fields. California Energy Commission battery charging testing mode This baby monitor meets the California Energy Commission (CEC) regulations for energy consumption. Your baby monitor is set up to comply with the energy-conserving standards right out of the box. Follow the instructions to install and charge the battery. The CEC battery charging testing mode is activated while charging. Even if the parent unit is paired to baby units, the CEC battery charging testing mode is activated while it is powered off and charging. Mesures de scurit importantes Lorsque vous utilisez votre appareil, vous devriez toujours suivre certaines mesures de prcaution de base afin de rduire les risques dincendie, dlectrocution et de blessures corporelles, dont ceux qui suivent :

1. Observez toutes les instructions et mises en garde inscrites sur lappareil. 2. 3. Linstallation par un adulte est requise. Ce produit ne remplace pas la surveillance adulte du nourrisson. La supervision du nourrisson est la responsabilit du parent ou de la personne qui soccupe de lenfant. Ce produit pourrait cesser de fonctionner et, par consquent, vous ne devriez pas prsumer quil continuera de fonctionner correctement pendant une priode de temps donne. De plus, il ne sagit pas dun instrument mdical et ne devrait pas tre utilis comme tel. Ce produit est destin vous aider superviser votre bb. 4. Nutilisez pas cet appareil prs de leau ni de toute autre source dhumidit, par exemple, prs dune baignoire, cuve lessive, vier de cuisine, dans un sous-sol humide ni prs dune piscine, dans un soussol humide ou une douche. MISE EN GARDE: Utilisez uniquement les piles fournies. Il existe un risque dexplosion si un autre type de batterie est utilis pour lunit Parents. Nincinrez pas les piles. Celles-ci risqueraient dexploser. Jetez les piles uses selon les renseignements suivant le sceau du RBRC. 5. 6. Nutilisez que les adaptateurs inclus avec ce produit. Lutilisation dun adaptateur dont la polarit ou la tension serait inadquate risque dendommager srieusement le produit et mettre votre scurit en pril. Adaptateur de lunit du bb : Sortie : 6V CC 400mA Adaptateur de lunit du parent : Sortie : 6V CC 400mA Lorsquils sont branchs dans une prise de courant, les adaptateurs secteur ont t conus pour tre orients correctement, soit la verticale ou au plancher. Les broches nont pas t conues pour supporter le poids du bloc dalimentation et le maintenir en place si celuici est branch dans une prise au plafond, sous une table ou dans un meuble. Pour les PRODUITS BRANCHER UNE PRISE DE COURANT, la prise de courant doit tre installe prs du produit, afin dassurer une accessibilit scuritaire la prise de courant. 7. 8. 9. Dbranchez ce produit de la prise de courant avant de procder au nettoyage. Nutilisez pas de nettoyants en arosols. Utilisez un chiffon humide pour le nettoyer. 10. Dbranchez les cordons dalimentation avant de remplacer le bloc-piles. 11. Ne coupez pas les cordons dalimentation pour remplacer les fiches, car ceci peut prsenter un danger potentiel. 12. Ne laissez aucun objet reposer ni appuyer sur le cordon dalimentation. Ninstallez pas cet appareil dans un endroit o lon risque dcraser le cordon dalimentation ou de le pitiner. 13. Ne faites fonctionner cet appareil quavec le type dalimentation indiqu sur ltiquette. Si vous ne connaissez pas le type dalimentation que vous possdez votre domicile, consultez votre marchand ou votre compagnie locale dlectricit. 14. Ne surchargez pas les prises de courant murales ni les rallonges lectriques. 15. Ne placez pas cet appareil sur un chariot, meuble, trpied, support de montage ni table chancelants. 16. Les trous et ouvertures du botier, situs larrire de lappareil ou sous celui-ci, servent arer lappareil. Pour lempcher de surchauffer, ne bloquez sous aucun prtexte ces ouvertures et nempchez pas laration adquate de lappareil en le plaant sur un lit, divan, tapis ou toute autre surface similaire. De mme, ne le positionnez pas proximit ni au-dessus dune source de chaleur ou dun calorifre. De plus, ne placez pas lappareil dans un endroit avant de vous assurer quil y ait une bonne circulation dair. 17. Nenfoncez jamais dobjets travers les ouvertures de cet appareil, car ils pourraient entrer en contact avec des points de tension dangereux ou causer des courts-circuits qui peuvent dgnrer en incendies ou en risques dlectrocution. Ne renversez jamais de liquide dans ce produit. 18. Afin de rduire les risques dlectrocution, ne dmontez pas cet appareil, mais apportez-le dans un centre de service autoris. Louverture du botier ou le retrait de toutes pices que contient cet appareil, lexception de laccs autoris certaines portes ou ouvertures, risque de vous exposer des points de tension dangereux ou dautres dangers. Un remontage incorrect peut par la suite prsenter des risques dlectrocution. 19. Vous devriez tester la rception chaque fois que vous mettez lappareil en fonction. 20. Examinez les composantes afin de vrifier si celles-ci ne sont pas endommages. 21. Soyez avis de la perte de la confidentialit lorsque vous utilisez les ondes publiques. Les conversations peuvent tre entendues par dautres moniteurs de bb, des tlphones sans fil, des scanneurs, etc. 22. Les enfants devraient tre superviss afin de vous assurer quils ne jouent pas avec lappareil. 23. Le produit nest pas conu pour tre utilis par des personnes (incluant des enfants) aux capacits physiques, sensorielles ou mentales rduites ou qui manquent dexprience et de connaissances, moins quon leur ait donn suffisamment de supervision ou dinstructions relativement lutilisation de lappareil par une personne responsable de leur scurit. CONSERVEZ CES INSTRUCTIONS Mises en garde 1. 2. Nexposez pas cet appareil des froids ou des chaleurs extrmes, ainsi qu la lumire directe du soleil. Ne linstallez pas prs dune source Utilisez et entreposez le produit une temprature entre 0 C (32F) et 40C (104 F). 3. 4. de chauffage. Le bloc-piles ne doit pas tre expos la chaleur excessive telle que la lumire du soleil ou au feu. Assurez-vous que le moniteur et le cordon de ladaptateur sont toujours hors de porte des enfants, au moins 1 mtre (3 pieds) de lenfant ou du berceau, pour viter tout risque de strangulation. 5. Ne jamais placer le moniteur lintrieur du berceau ou du parc de bb. Ne jamais couvrir le moniteur ou lunit (s) portative avec un article tel une serviette ou une couverture. 6. Dautres quipements lectroniques peuvent produire des interfrences sur votre moniteur vido et audio. Tentez dinstaller votre moniteur vido ou audio lcart des appareils lectroniques tels que des routeurs sans fil, radios, tlphones cellulaires, interphones, moniteurs, tlphones, ordinateurs personnels, lectromnagers et tlphones sans fil. Stimulateurs cardiaques implants dans lorganisme Les simulateurs cardiaques (ne sapplique quaux dispositifs numriques sans fil) :

Lorganisme Wireless Technology Research, LLC (WTR), une firme de recherche indpendante, a men une valuation pluridisciplinaire des interfrences entre les tlphones sans fil portatifs et les stimulateurs cardiaques implants dans lorganisme. Appuye par lAdministration des aliments et drogues (FDA) des tats-Unis, la firme WTR recommande aux mdecins:

Avis aux dtenteurs de stimulateurs cardiaques Vous devriez maintenir les dispositifs sans fil au moins six pouces du simulateur cardiaque. Ils ne doivent PAS placer le tlphone sans fil directement sur le stimulateur cardiaque, tel que dans une poche de chemise, lorsque celui-ci est en marche. Ltude effectue par lorganisme WRS na pas identifi de risque pour les dtenteurs de simulateurs cardiaques causs par les gens qui utilisent dispositifs sans fil proximit de ceux-ci. Champs lectromagntiques (EMF) Ce produit de VTech est conforme toutes les normes se rapportant aux champs lectromagntiques (EMF) standard. Si vous le manipulez correctement en suivant les instructions de ce guide, son utilisation sera scuritaire pendant de nombreuses annes, selon les meilleures vidences scientifiques dont nous disposons aujourdhui. What does this limited warranty cover?

The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (Consumer or you) that the Product and all accessories provided in the sales package (Product) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period

(Materially Defective Product)?

During the limited warranty period, VTechs authorized service representative will repair or replace at VTechs option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTechs option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period?

The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty?

This limited warranty does not cover:

1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, representative of VTech; or systems; or altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without a valid proof of purchase (see item 2 on the following part); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service?

To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the users manual - a check of the Products controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service?

1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include a valid proof of purchase (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTechs responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase.

Bay Area Compliance Laboratories Corp. (Shenzhen) Project No.: RSZ200622003-RF EXHIBIT A - FCC ID LABEL AND LOCATION FCC ID Label FCC ID Label Location Information The label shown shall be permanently affixed at a conspicuous location on the device and be readily visible to the user at the time purchase (Labeling requirements per 2.925)

VTech Telecommunications Ltd Aug. 05, 2020 To whom it may concern, Multiple Models Confirmation Letter-PU I, the undersigned, hereby confirm that the family models are listed in the following table. These models are identical as follows:

Electronics/electrical designs, including software & firmware Construction design/Physical design/Enclosure PCB layout

(Others, please specify) The only differences between these models are the follows for marketing purpose:

Color Cosmetic details Trade name Model Number

(Others, please specify) Model VM2X51-ab PU is identical to model VM320 PU except for model designation Suffix (a, b, x) represents Color code Packing configuration Others, please specify) x=any alphanumeric character is presenting different type packaging. a=any alphanumeric character or blank is presenting number of baby unit. b = any alphanumeric character or blank is presenting color of enclosure. For the product subject to authorization under FCC Declaration of Conformity:

In addition, it is to confirm that all the below information 1) the U.S. responsible party, 2) FCC label artworks and location, 3) FCC required statement in the user manual are the same but different in the following model numbers only:

Item No. New model Model Number Trade Name 1 2 3 4 5 6 YES YES YES YES YES YES VM2251 PU VM2251-2 PU VM2x51-ab PU VM320 PU VM320-2 PU VM320-ab PU vtech vtech vtech vtech vtech vtech 1 parent unit 1 parent unit 1 parent unit 1 parent unit 1 parent unit 1 parent unit Remarks All above model's FCC ID is EW780-1385-01, IC is 1135B-80138501. The sample being submitted to Bay Area Compliance Labs Corp.(Shenzhen) for conformity assessment is VM320 PU (test model) of the above list. Regards, Michael Tsui Approbation Supervisor

VTech Telecommunications Ltd Add: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Telephone: (852)2680 5398 Fax: (852)2680 5252 E-mail: Michael_Tsui@vtech.com FCC Authorization Date: 2020/08/17 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Agent Authorization To whom it may concern:

We, VTech Telecommunications Ltd, the undersigned, Hereby authorizes Bay Area Compliance Laboratories Corporation to act on its behalf in all matters relating to application for Equipment authorization, including the signing of all documents relating to these matters. All acts carried out by Bay Area Compliance Laboratory Corporation on our behalf shall have the same effect as our own action. We, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, This authorization is valid until further written notice from the applicant. 21 U.S.C. 862. Sincerely Yours, Signature Michael Tsui Approbation Supervisor QA-FR-170-B

VTech Telecommunications Ltd Add: 23/F Tai Ping Ind Center Block 1 57 Ting Kok Rd Tai Po NT, Hong Kong Telephone: (852)2680 5398 Fax: (852)2680 5252 E-mail: Michael_Tsui@vtech.com FCC Confidential Authorization Date: 2020/08/17 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request regarding application for certification of FCC ID: EW780-1385-01 In accordance with Sections 0.457 and 0.459 of the Commissions Rules, VTech Telecommunications Ltd hereby requests long-term confidential treatment of information accompanying this application as outlined below:

Block Diagram Schematics Operation Description The above materials contain proprietary and confidential information not customarily released to the public. The public disclosure of these materials provides unjustified benefits to its competitors in the market. Sincerely Yours, Signature Michael Tsui Approbation Supervisor