Go to www.vtechphones.com to register your product for enhanced warranty support and latest VTech product news. RM9761 Pan and Tilt Camera For more support information:
S m RM9761 Quick start guide Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency 2412 - 2462 MHz Channels 11 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environmental conditions at the time of use. Power requirements Power adapter output: 5V DC @ 1A Product Recycling Recycle this product when you are done with it. For more information, scan the QR code or visit vtechphones.com/recycle. Specifications are subject to change without notice. 2023 VTech Communications, Inc. All rights reserved. 11/23. RM9761_QSG_US_V1. CONFORMS TO UL STD. 62368-1 CERTIFIED TO CSA STD. C22.2 NO.62368-1 Important safety instructions 21. There is a very low risk of privacy loss when using certain electronic devices, such as baby monitors, cordless telephones, etc. To protect your privacy, make sure the product has never been used before purchase, reset the baby monitor periodically by powering off and then powering on the units, and power off the baby monitor if you are not intending to use it for some time. 22. Children should be supervised to ensure that they do not play with the product. 23. The small parts of this monitor can be swallowed by babies or small children. Keep these parts out of reach of children. 24. The product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. SAVE THESE INSTRUCTIONS Cautions 1. Use and store the product at a temperature between 32oF
(0oC) and 104oF (40oC). 2. Do not expose the product to extreme cold, heat or direct sunlight. Do not put the product close to a heating source. 3. WarningStrangulation HazardChildren have STRANGLED in cords. Keep this cord out of the reach of children (more than 3 ft (0.9m) away). Do not remove warning label on the adapter cord. 4. Never place the camera(s) inside the babys crib or playpen. Never cover the camera(s) with anything such as a towel or a blanket. 5. Other electronic products may cause interference with your camera. Try installing your camera as far away from these electronic devices as possible: wireless routers, radios, mobile phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless telephones. Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless devices):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless devices and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients Should keep wireless devices at least six inches from the pacemaker. Should NOT place wireless devices directly over the pacemaker, such as in a breast pocket, when it is turned ON. WTRs evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless devices. Electromagnetic fields (EMF) This VTech product complies with all standards regarding electromagnetic fields (EMF). If handled properly and according to the instructions in this users manual, the product is safe to be used based on scientific evidence available today. The applied nameplate is located at the bottom of the cameras base. When using your equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:
1. Follow all warnings and instructions marked on the product. 2. Adult setup is required. 3. CAUTION: Do not install the camera at a height above 2 meters. 4. This product is intended as an aid. It is not a substitute for responsible and proper adult supervision and should not be used as such. 5. This product is not intended for use as a medical monitor. 6. Do not use this product near water, for example, near to a bath, sink, swimming pool or shower. 7. Use only the adapter included with this product. Incorrect adapter polarity or voltage can seriously damage the product. Power adapter information:
Camera Output: 5V 1A;
VTech Telecommunications Ltd.;
Model: VT05EUS05100
-OR-
Jiangxi Jian Aohai Technology Co., Ltd. Model: A318-050100W-US2 8. The power adapter is intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-
the-table or cabinet outlet. 9. For pluggable equipment, the socket-outlet (power adapter) should be installed near the equipment and should be easily accessible. 10. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 11. Do not modify the power adapter or replace with other power adapter, as this causes a hazardous situation. 12. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on or crimped. 13. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your retailer or electricity supply provider. 14. Do not overload wall outlets or use an extension cord. 15. Do not place this product on an unstable table, shelf, stand or other unstable surfaces. 16. This product should not be placed in any area where proper ventilation is not provided. Slots and openings in the back or bottom of this product are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat source. 17. Never push objects of any kind into this product through the slots because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product. 18. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the product other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used. 19. You should test the sound reception every time you turn on the units or move one of the components. 20. Periodically examine all components for damage. Whats in the box Download app for mobile access Overview Privacy Mode Your baby monitor package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Start monitoring from anywhere. Download the free MyVTech Baby Plus mobile app and install it to a mobile device, then use your mobile device and the mobile app to monitor your areas remotely. e t i u e q P L U S App Compatibility AndroidTM 6.0 or later iOS 12 or later. e r e s c o c u o N n a p n o a l
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. e e d t i a o r a t t f s e R r d r e n a u t o s e p q e i g n n i u a n n s t n e s e o m t l n e a o l l o e e c d a l a a e a a o i c t i n z t i r e d s e o u e d d c d s i l i e t z n s t t e n o d u e c d e g r i N i o o p l c u z f b l i n
. g o h e g a o t a t c t x t n H a u o s e e s d h d e t i n h a t Quick start guide r n r e o m h e v t S c o t d r i o s i r f w h o y m t c a e e s r p e w u e h a e T K x 2 x 2 d M After installing the MyVTech Baby Plus App... Sign up for an account Pair the camera with your mobile device Monitor your baby using a wide range of features P Pair the Camera with your Mobile Device U S L Connect the Camera Use only the power adapter supplied with this product. Make sure the camera is not connected to an electronically controlled electric power outlet. Connect the power adapter in a vertical or floor mount position only. The adapter prongs are not designed to hold the weight of the camera, so do not connect it to any ceiling, under-the-table, or cabinet outlets. Otherwise, the adapter may not properly connect to the outlet. Make sure the camera and the power adapter cord are out of reach of children. Connect the power adapter to the camera and a power supply, then the camera powers on automatically. On Baby Plus App Before you start... Connect your mobile device to a 2.4GHz home Wi-Fi network for a better connection and smoother video streaming. Enable the Location Service of your mobile device for the purpose of camera setup. With a 2.4GHz home Wi-Fi network and enabled Location Service... You can start to pair the camera with your own mobile device following the instructions in the app. Upon the successful pairing, you can hear and watch your baby via your mobile device. Tips:
Move the camera and the Wi-Fi router closer to each other in order to strengthen the network signal. It takes up around 1 minute to search the camera. Position the Camera
> 3ft (1m) Strangulatio n Hazard Keep this cord out of reach of children. The cord needs to be at least three feet away from the child at all times. Do not use with an extension cord. Do not remove this tag. Risque dtranglement loignez ce cordon des enfants. Le cordon doit se trouver au moins trois pieds dun enfant et ce, en tout temps. Nutilisez pas de rallonge. Ne retirez pas cette tiquette. Riesgo de estrangulacin Mantenga este cable fuera de la alcance de los nios. Este cable debe estar por lo menos tres pies fuera de la alcance del nio en todo momento. No lo use con una extensin inalmbrica. No quite esta etiqueta. Use the app to pan and Tilt your camera. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 9 10 11 12 13 Light sensor Camera lens Microphone Infrared LEDs Allow you to see clearly in a dark environment. Night light Night Light Control Key Privacy Mode on/off switch Power LED indicator / Privacy LED indicator The LED initially turns on when power is first applied, then turns off after a short time. Once turned off, the LED indicates the privacy mode status. Speaker Power jack Temperature sensor Slots for wall mounting PAIR/RESET key Press and hold to pair the camera with your mobile devices. 9 10 11 12 13 Designed for extra peace of mind, turn on Privacy Mode for a moment of peace and quiet. When the Privacy Mode is turned on, audio transmission and video monitoring will be disabled. So motion recording, motion detection, and sound detection will be temporarily unavailable. You can play melodies/lullaby, and turn on night light on the app. Slide the Privacy on/off switch to to enter the privacy mode. Slide the Privacy on/off switch to to resume video monitoring. Tips:
The Privacy LED indicator lights steady in red when privacy mode is on, and changes to green when privacy mode is off. Turn on/off the Privacy LED indicator on the app. Night Light You can control the night light remotely from the MyVTech Baby Plus app, or directly on the camera. Adjust the night light on the Camera Tap the Night light control key located on the top of the camera to turn on/off the night light. Tap and hold (with the light turned on) the Night to adjust the night light light control key brightness. Note:
If Auto Brightness has been pre-selected, any adjustment in night light brightness will automatically turn off Auto Brightness mode and switch to the fixed level of brightness. How the system works ?
Protect Your Privacy and Online Security Mount the Camera (optional) Your home Wi-Fi network provides Internet connection to your camera so that you can monitor and control your camera whenever you are through the MyVTech Baby Plus App. Your Wi-Fi router (not included) provides the Internet connectivity, which serves as a communicating channel. or Mobile access Wi-Fi connection Test the Location for the Camera If you plan to install your camera to a designated location, and will use your home Wi-Fi network to connect your mobile device, test whether your selected monitoring areas have good Wi-Fi signal strength. Adjust the direction and distance between your camera, mobile device and Wi-Fi router until you have identified a suitable location with good connection. Note:
Depending on surroundings and obstructing factors, such as the effect distance and internal walls have on signal strength, you may experience reduced Wi-Fi signal. VTech cares about your privacy and peace of mind. Thats why weve put together a list of industry-
recommended best practices to help keep your wireless connection private and your devices protected when online. Ensure your wireless connection is secure Before installing a device, ensure your routers wireless signal is encrypted by selecting the WPA2-PSK with AES setting in your routers wireless security menu. Change default settings Change your wireless routers default wireless network name (SSID) to something unique. Change default passwords to unique, strong passwords. A strong password:
- Is at least 10 characters long.
- Does not contain dictionary words or personal information. 1. Place the wall mount bracket on a wall and then use a pencil to mark two holes in parallel. Remove the wall mount bracket and drill two holes in the wall (7/32 inch drill bit).
- Contains a mix of uppercase letters, lowercase letters, special characters and numbers. 3. Align the wall Keep your devices up to date Download security patches from manufacturers as soon as they become available. This will ensure you always have the latest security updates. If the feature is available, enable automatic updates for future releases. Disable Universal Plug and Play (UPnP) on your router UPnP enabled on a router can limit the effectiveness of your firewall by allowing other network devices to open inbound ports without any intervention or approval from you. A virus or other malware program could use this function to compromise security for the entire network. For more information on wireless connections and protecting your data, please review the following resources from industry experts:
1. Federal Communications Commission: Wireless Connections and Bluetooth Security Tips www.fcc. gov/consumers/guides/how-protect-yourself-online. U.S. Department of Homeland Security: Before You Connect a New Computer to the Internet www. us-cert.gov/ncas/tips/ST15-003.3. Federal Trade Commission: Using IP Cameras Safely https://www.consumer.ftc.gov/articles/0382-using-ip-cameras-safely. 2. 3. 4. Wi-Fi Alliance: Discover Wi-Fi Security http://www.wi-fi.org/discover-wi-fi/security. mount bracket and screws with the holes in the wall as shown. Tighten the screw in the middle hole first, so that the wall mount bracket position is fixed. You can tighten the other screw in the top hole. 2. If you drill the holes into a stud, go to step 3. If you drill the holes into an object other than a stud, insert the anchors into the holes. Tap gently on the ends with a hammer until the anchors are flush with the wall. 3. Insert the screws into the holes and tighten the screws until only 1/4 inch of the screws are exposed. 4. Place the camera on the wall mount bracket, and then slide it forward until it locks into place. Connect the power adapter to the camera and a power supply. OR 4. Place the camera on the wall mount bracket, and then slide it forward until it locks into place. Align the holes on the wall mount bracket with the screws on the wall, and slide the wall mount bracket down until it locks into place. 1 2 5. You can maximize your cameras viewing angles by tilting the wall mount bracket. Hold the camera, and then rotate the knob in an anticlockwise direction. This will loosen the joint of the wall mount bracket. Tilt your camera up or down to adjust to your preferred angle. Then, rotate the knob in a clockwise direction to tighten the joint and secure the angle. FCC and IC regulations For cETL compliance only Increase the separation between the equipment and receiver. FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The camera shall be installed and used such that parts of all persons body are maintained at a distance of approximately 8 in (20 cm) or more. The transmitter and antenna of the parent unit shall be held at least 1 in (2.5 cm) from your face. This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B) Industry Canada This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. The term IC: before the certification/registration number only signifies that the Industry Canada technical specifications were met. This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. RF radiation exposure statement The product complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The camera should be installed and operated with a minimum distance of 8 in (20 cm) between the camera and all persons body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. This equipment complies also with Industry Canada RSS-102 with respect to Canadas Health Code 6 for Exposure of Humans to RF Fields. Disclaimer and Limitation of Liability VTech Communications, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this users manual. VTech Communications, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this product. Company: VTech Communications, Inc. Address: 9020 SW Washington Square Road - Ste 555 Tigard, OR 97223, United States Phone: 1 (800) 595-9511 in the U.S. or 1 (800) 267-7377 in Canada Need help?
For operations and guides to help you use your video monitor, and for the latest information and support, check out our online help topics and online FAQs. Use your smartphone or mobile device to access our online help. Go to https://help.vtechphones.com/rm9761; OR Scan the QR code on the right. Launch the camera app or QR S m code scanner app on your smartphone or tablet. Hold the devices camera up to the QR code and frame it. Tap the notification to be redirected to the online help page.
If the QR code is not clearly displayed, adjust your cameras focus by moving your device closer or further away until it is clear. You can also call our Customer Support at 1 (800) 595-9511 [in US] or 1 (800) 267-7377 [in Canada] for help. RM9761 Mesures de scurit importantes La plaque signaltique applique est situe au bas du socle de lunit du bb. Lorsque vous utilisez votre appareil, vous devriez toujours suivre certaines mesures de prcaution de base afin de rduire les risques dincendie, dlectrocution et de blessures corporelles, dont ceux qui suivent :
1. Observez toutes les instructions et mises en garde inscrites sur lappareil. Linstallation par un adulte est requise. 2. 3. MISE EN GARDE: Ninstallez pas lunit du bb une hauteur 4. 5. suprieure 2 mtres. Ce produit a t conu pour tre un dispositif dappoint seulement. Il nest pas le remplacement dune supervision responsable et adquate par un adulte et ne devrait pas tre utilis comme telle. Ce produit nest pas conu pour tre utilis en tant que moniteur mdical. 6. Nutilisez pas cet appareil prs de leau ni de toute autre source dhumidit, par exemple, prs dune baignoire, cuve lessive, vier de cuisine, dans un sous-sol humide ni prs dune piscine, dans un soussol humide ou une douche. 7. Nutilisez que les adaptateurs inclus avec ce produit. Lutilisation dun adaptateur dont la polarit ou la tension serait inadquate risque dendommager srieusement le produit et mettre votre scurit en pril. Informations sur les adaptateur lectrique :
8. Sortie : 5V DC 1A VTech Telecommunications Ltd. Modle : VT05EUS05100
-OU-
Jiangxi Jian Aohai Technology Co., Ltd. Modle : A318-050100W-US2 Lorsquils sont branchs dans une prise de courant, les adaptateurs secteur ont t conus pour tre orients correctement, soit la verticale ou au plancher. Les broches nont pas t conues pour supporter le poids du bloc dalimentation et le maintenir en place si celuici est branch dans une prise au plafond, sous une table ou dans un meuble. Pour les PRODUITS BRANCHER UNE PRISE DE COURANT, la prise de courant doit tre installe prs du produit, afin dassurer une accessibilit scuritaire la prise de courant. 10. Dbranchez ce produit de la prise de courant avant de procder au nettoyage. Nutilisez pas de nettoyants en arosols. Utilisez un chiffon humide pour le nettoyer. 9. 11. Ne coupez pas les cordons dalimentation pour remplacer les fiches, car ceci peut prsenter un danger potentiel. 12. Ne laissez aucun objet reposer ni appuyer sur le cordon dalimentation. Ninstallez pas cet appareil dans un endroit o lon risque dcraser le cordon dalimentation ou de le pitiner. 13. Ne faites fonctionner cet appareil quavec le type dalimentation indiqu sur ltiquette. Si vous ne connaissez pas le type dalimentation que vous possdez votre domicile, consultez votre marchand ou votre compagnie locale dlectricit. 14. Ne surchargez pas les prises de courant murales ni les rallonges lectriques. 15. Ne placez pas cet appareil sur un chariot, meuble, trpied, support de montage ni table chancelants. 16. Les trous et ouvertures du botier, situs larrire de lappareil ou sous celui-ci, servent arer lappareil. Pour lempcher de surchauffer, ne bloquez sous aucun prtexte ces ouvertures et nempchez pas laration adquate de lappareil en le plaant sur un lit, divan, tapis ou toute autre surface similaire. De mme, ne le positionnez pas proximit ni au-dessus dune source de chaleur ou dun calorifre. De plus, ne placez pas lappareil dans un endroit avant de vous assurer quil y ait une bonne circulation dair. 17. Nenfoncez jamais dobjets travers les ouvertures de cet appareil, car ils pourraient entrer en contact avec des points de tension dangereux ou causer des courts-circuits qui peuvent dgnrer en incendies ou en risques dlectrocution. Ne renversez jamais de liquide dans ce produit. 18. Afin de rduire les risques dlectrocution, ne dmontez pas cet appareil, mais apportez-le dans un centre de service autoris. Louverture du botier ou le retrait de toutes pices que contient cet appareil, lexception de laccs autoris certaines portes ou ouvertures, risque de vous exposer des points de tension dangereux ou dautres dangers. Un remontage incorrect peut par la suite prsenter des risques dlectrocution. 19. Vous devriez tester la rception chaque fois que vous mettez lappareil en fonction. 20. Examinez les composantes afin de vrifier si celles-ci ne sont 21. pas endommages. Il existe un trs faible risque de perte de confidentialit avec certains appareils lectroniques (autres coute-bbs, tlphones sans fils etc.). Pour lviter, sassurer que le produit na jamais t utilis avant lachat, rinitialiser lunit de faon priodique, teindre lcoute-bb quand il nest pas en cours dutilisation. 22. Les enfants devraient tre superviss afin de vous assurer quils ne jouent pas avec lappareil. 23. Les petites pices de ce moniteur peuvent tre avales par les bbs ou les petits enfants. Veuillez tenir ces pices hors de porte des enfants. 24. Le produit nest pas conu pour tre utilis par des personnes
(incluant des enfants) aux capacits physiques, sensorielles ou mentales rduites ou qui manquent dexprience et de connaissances, moins quon leur ait donn suffisamment de supervision ou dinstructions relativement lutilisation de lappareil par une personne responsable de leur scurit. CONSERVEZ CES INSTRUCTIONS Mises en garde 1. Utilisez et entreposez le produit une temprature entre 0C
(32F) et 40C (104F). 2. Nexposez pas cet appareil des froids ou des chaleurs extrmes, ainsi qu la lumire directe du soleil. Ne linstallez pas prs dune source de chauffage. 3. Avertissement - Risque de strangulation -
Les enfants se sont TRANGLS dans des cordons. Gardez ce cordon hors de porte des enfants (
plus de 0,9 m). Nenlevez pas cette tiquette. 4. Ne jamais placer le moniteur lintrieur du berceau ou du parc de bb. Ne jamais couvrir le moniteur ou lunit (s) portative avec un article tel une serviette ou une couverture. 5. Dautres quipements lectroniques peuvent produire des interfrences sur votre moniteur vido et audio. Tentez dinstaller votre moniteur vido ou audio lcart des appareils lectroniques tels que des routeurs sans fil, radios, tlphones cellulaires, interphones, moniteurs, tlphones, ordinateurs personnels, lectromnagers et tlphones sans fil. Stimulateurs cardiaques implants dans lorganisme Les simulateurs cardiaques (ne sapplique quaux dispositifs numriques sans fil) :
Lorganisme Wireless Technology Research, LLC (WTR), une firme de recherche indpendante, a men une valuation pluridisciplinaire des interfrences entre les tlphones sans fil portatifs et les stimulateurs cardiaques implants dans lorganisme. Appuye par lAdministration des aliments et drogues (FDA) des tats-Unis, la firme WTR recommande aux mdecins:
Avis aux dtenteurs de stimulateurs cardiaques Vous devriez maintenir les dispositifs sans fil au moins six pouces du simulateur cardiaque. Ils ne doivent PAS placer le tlphone sans fil directement sur le stimulateur cardiaque, tel que dans une poche de chemise, lorsque celui-ci est en marche. Ltude effectue par lorganisme WRS na pas identifi de risque pour les dtenteurs de simulateurs cardiaques causs par les gens qui utilisent dispositifs sans fil proximit de ceux-ci. Champs lectromagntiques (EMF) Ce produit de VTech est conforme toutes les normes se rapportant aux champs lectromagntiques (EMF) standard. Si vous le manipulez correctement en suivant les instructions de ce guide, son utilisation sera scuritaire pendant de nombreuses annes, selon les meilleures vidences scientifiques dont nous disposons aujourdhui. Limited warranty What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (Consumer or you) that the Product and all accessories provided in the sales package (Product) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period
(Materially Defective Product)?
During the limited warranty period, VTechs authorized service representative will repair or replace at VTechs option, without charge, a Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Repair or replacement of the Product, at VTechs option, is your exclusive remedy. VTech will return the repaired or replacement Products to you in working condition. You should expect the repair or replacement to take approximately 30 days. How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-
VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without a valid proof of purchase (see item 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. Cable management How do you get warranty service?
To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the users manual - a check of the Products controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include a valid proof of purchase (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTechs responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/
Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase. 1 2 3