Basic operation After powering up your video monitor, the parent unit streams live video in direct mode. We recommend you follow the instructions on screen to set up home Wi-Fi network with your monitor for functionality enhancements and mobile access. See Auto software and firmware update and Download app for mobile access in this quick start guide. Use the menu Press MENU on the parent unit to enter the main menu, choose a menu item, or save a setting. You can use the parent unit menu for advanced settings or operations, such as to play or stop the baby unit lullaby, or adjust the baby unit sound sensitivity. While in the menu:
menu options. Press
to scroll among the Press SELECT to select an item. Press TALK to return to the live video. Press to go to the Help & info page. Night Light Test the sound level and position the baby monitor You can control the night light remotely on the parent unit or directly on the baby unit. Testing the sound level of the baby monitor 3. To avoid causing high-pitched screeching noise from your baby monitor:
Make sure your baby unit and parent unit are more than 3 feet apart; OR Turn down the volume of your parent unit. Press and hold Talk to your baby via the baby unit 1. Press and hold the TALK key. 2. When the icon displays on screen, speak to your parent unit. Your voice is transmitted to the baby unit. 3. When finished talking, release the TALK key to hear your baby again. Turn on/off baby unit's status LED Turn on or turn off the baby unit status LED indicator. Go to:
> Status LED. Turn on/off the parent unit screen You can turn on or turn off the parent unit screen without powering off the unit. You will still hear sounds from the baby unit. Press
| LCD ON/OFF on the parent unit to turn off the screen. Press any key on the parent unit to turn the screen on again. You can reset the parent unit by pressing the RESET key at the back of the unit. Insert a pin into the RESET hole on the back of the parent unit, and then press the key inside. On the parent unit:
1. Press MENU. 2. Press or to scroll to Night Light menu, then press MENU or to enter. 3. Press or to choose below options:
On the baby unit:
Turn on/off night light Change night light color Adjust night light brightness Set night light timer Night Light Control Key Single Tap: Turn on/off Tap and hold: Adjust night light brightness For RM7766-2HD only Monitoring Modes When more than one baby unit is paired to the parent unit, you can choose to view different baby units in three monitoring modes. Learn more about each below:
Single Mode Split Mode Patrol Mode The screen displays images only from the selected baby unit in full screen. The screen displays images from all paired baby units at the same time in split view. The screen displays a single cam view that transitions to a different baby unit every 10 seconds. Change the monitoring mode:
1. Press MENU when the parent unit is idle. 2. Press MENU or to enter Monitoring Mode menu. 3. Press or to choose between Single mode options. Press SELECT to confirm.
, Split
, and Patrol monitoring not be used as such. This baby monitor is intended as an aid. It is not a substitute for proper adult supervision, and should For hearing protection, make sure the parent unit is more than 3 feet away from the baby unit. If you hear any high-pitched noise from the parent unit, move the parent unit further until the noise stops. You can also press on the parent unit to lower or mute the noise. Increase the parent unit speaker volume if you cannot hear the sounds transmitted from the baby unit.
> 3ft Positioning the baby monitor Keep the baby unit out of the reach of your baby. Never place or mount the baby unit inside the babys crib or playpen. 1. Place the baby unit more than 3 feet away 2. Adjust the angle of the baby unit to aim from your baby. at your baby.
> 3ft (1m)
< 3ft (1m) test the location for the baby unit If you plan to install your baby unit in a designated location, and use your home Wi-Fi network to connect your video monitor, you need to test which of your selected monitoring areas within the house have good Wi-Fi signal strength. After you have powered on your parent unit, you can use your parent units Wi-Fi signal strength indicator to assist in checking. Once you have identified the suitable location, you can install your baby unit. Adjust the distance between your baby unit and the Wi-Fi router if needed. Depending on surroundings and obstructing factors, such as the effect distance and internal walls have on signal strength, you may experience reduced Wi-Fi signal. To improve the Wi-Fi signal strength, adjust the distance or direction of your parent unit. Check with your parent unit again. Auto software and firmware update To ensure that your baby monitor is always at its best performance, the parent unit will prompt you to update its software and the baby unit firmware when there are new versions available. Follow the instructions on the parent unit screen to update your baby monitor. If you skip the updates, the parent unit and baby unit will be updated automatically when the parent unit is powered off, and then powered on again. To check if your device is running on the latest software or to update your device software, go to:
> Software Update Connect your baby monitor to Wi-Fi You must connect your video monitor to your secured home Wi-Fi network in order to receive the latest software and firmware updates. To set it up, go to:
> Configure Wi-Fi Need help?
S m For instructions and guides to make the best use of your baby monitor, and for the latest information and support, check out our online help topics and FAQs. The online help page will also be updated periodically to reflect product system updates. Use your smartphone or mobile device to access our online help. Go to https://help.vtechphones.com/RM7766HD or https://help.vtechphones.com/RM7766-2HD; OR Scan the QR code on the right. Launch the camera app or QR code scanner app on your smartphone or tablet. Hold the devices camera up to the QR code and frame it. Tap the notification to be redirected to the online help page.
If the QR code is not clearly displayed, adjust your cameras focus by moving your device closer or further away until the image is clear. If you would like to contact us, visit https://help.vtechphones.com/cs. You can also call our Customer Support at 1-844-848-8324 (1-844-84-VTECH) [in US] or 1-888-211-2005 [in Canada] for help. RM7766HD online help RM7766-2HD online help Adjust speaker volume
Press speaker volume level received from the baby unit. to adjust the parent unit Zoom to zoom in or out in a fixed Press zoom sequence. image is magnified 3 times. indicates that the Muted Press and hold mount the baby unit (optional) NOTENotes NOTES Check for reception strength and camera angle of the baby unit before drilling the holes. The types of screws and plugs you need depend on the composition of the wall. You may need to purchase the screws and plugs separately to mount your baby units. 1. Place the wall mount bracket on a wall and then use a pencil to mark two holes in parallel. Remove the wall mount bracket and drill two holes in the wall (7/32 inch drill bit). 3. Align the wall mount bracket and screws with the holes in the wall as shown. Tighten the screw in the middle hole first, so that the wall mount bracket position is fixed. You can tighten the other screw in the top hole. 4. Place the baby unit on the wall mount bracket, and then slide it forward until it locks into place. Connect the power adapter to the baby unit and a power supply not controlled by a wall switch. 2. If you drill the holes into a stud, go to step 3. If you drill the holes into an object other than a stud, insert the wall plugs into the holes. Tap gently on the ends with a hammer until the wall plugs are flush with the wall. 3. Insert the screws into the holes and tighten the screws until only 1/4 inch of the screws are exposed. OR 4. Place the baby unit on the wall mount bracket, and then slide it forward until it locks into place. Align the holes on the wall mount bracket with the screws on the wall, and slide the wall mount bracket down until it locks into place. 1 2 5. You can maximize your baby units viewing angles by tilting the wall mount bracket. Hold the baby unit, and then rotate the knob in anticlockwise direction. This will loosen the joint of the wall mount bracket. Tilt your baby unit up or down to adjust to your preferred angle. Then, rotate the knob in clockwise direction to tighten the joint and secure the angle. General product care The RBRC seal To keep this product working well and looking good, follow these guidelines:
Avoid placing it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). DO NOT expose it to direct sunlight or moisture. Avoid dropping the product or treating it roughly. Clean with a soft damp cloth. DO NOT immerse the parent unit and the baby unit in water and do not clean them under the tap. DO NOT use cleaning spray or liquid cleaners. Make sure the parent unit and the baby unit are dry before you connect them to the mains again. Clean the USB charging port of dust, dirt, and lint regularly. Storage When you are not going to use the video monitor for some time, store the parent unit, the baby unit and the adapters in a cool and dry place. Frequently asked questions Below are the questions most frequently asked about the video monitor. Can I turn the parent unit display screen off but keep hearing sounds from the baby unit?
Why is the baby unit not responding normally?
Why is my screen in black and white?
Why does my baby unit show offline? Why is the connection lost every now and then?
Why cant I hear a sound/Why cant I hear my baby crying?
| LCD ON/OFF on the parent unit to turn off the screen. The parent Yes, press unit display will also dim automatically after being inactive for some time. In both instances, you will still be able to hear all sounds from the baby unit. Press any key to turn the screen back on. Try the following (in the order listed) for a common cure:
1. Disconnect the power to the baby unit. 2. Wait a few minutes before connecting power back to the baby unit. 3. Reboot the parent unit. The baby unit has a light sensor that measures ambient light. When the ambient light is dim, such as during night time or in a dark room, the baby unit activates its infrared LEDs, and displays the camera images in black and white night vision. The baby unit may have lost connection to the Wi-Fi router. Check your network and router settings. Other electronic products may cause interference with your baby unit. Try installing your baby unit as far away from these electronic devices as possible. The parent unit speaker volume may be too low. Press to increase the volume. on the parent unit You may have set a low sound sensitivity level. Set the sound sensitivity to a higher level. For details, go to www.vtechphones.com for online help topics. The RBRC seal on the lithium-ion battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service within the United States and Canada. The program provides a convenient alternative to placing used lithium-ion batteries into the trash or municipal waste, which may be illegal in your area. VTechs participation makes it easy for you to drop off the spent product at local retailers participating in the program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERY for information on Li-ion battery recycling and disposal bans/restrictions in your area. VTechs involvement in this program is part of its commitment to protecting our environment and conserving natural resources. The RBRC Seal and 1 (800) 8 BATTERY are registered trademarks of Call2recycle, Inc. FCC and IC regulations Increase the separation between the equipment and receiver. FCC Part 15 NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. WARNING: Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The baby unit shall be installed and used such that parts of all persons body are maintained at a distance of approximately 8 in
(20 cm) or more. The transmitter and antenna of the parent unit shall be held at least 1 in (2.5 cm) from your face. This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B) Industry Canada This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. The term IC: before the certification/registration number only signifies that the Industry Canada technical specifications were met. This product meets the applicable Innovation, Science and Economic Development Canada technical specifications. RF radiation exposure statement The product complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. The baby unit should be installed and operated with a minimum distance of 8 in (20 cm) between the baby unit and all persons body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. This equipment complies also with Industry Canada RSS-102 with respect to Canadas Health Code 6 for Exposure of Humans to RF Fields. California Energy Commission battery charging testing mode This video monitor meets the California Energy Commission (CEC) regulations for energy consumption. Your video monitor is set up to comply with the energy-conserving standards right out of the box. Follow the instructions to install and charge the battery. The CEC battery charging testing mode is activated while charging. Even if the parent unit is paired to camera units, the CEC battery charging testing mode is activated while it is powered off and charging. For cETL compliance only La plaque signaltique applique est situe au bas du socle de lunit du bb. Lorsque vous utilisez votre appareil, vous devriez toujours suivre certaines mesures de prcaution de base afin de rduire les risques dincendie, dlectrocution et de blessures corporelles, dont ceux qui suivent:
1. Observez toutes les instructions et mises en garde inscrites sur lappareil. 2. Linstallation par un adulte est requise. 3. MISE EN GARDE: Ninstallez pas lunit du bb une hauteur suprieure 2 mtres. 4. Ce produit a t conu pour tre un dispositif dappoint seulement. Il nest pas le remplacement dune supervision responsable et adquate par un adulte et ne devrait pas tre utilis comme telle. 5. Ce produit nest pas conu pour tre utilis en tant que moniteur mdical. 6. Nutilisez pas cet appareil prs de leau ni de toute autre source dhumidit, par exemple, prs dune baignoire, cuve lessive, vier de cuisine, dans un sous-sol humide ni prs dune piscine, dans un soussol humide ou une douche. 7. MISE EN GARDE: Utilisez uniquement la pile fournie. Un risque dexplosion pourrait survenir si un mauvais type de pile est utilis pour lunit du parent. La pile ne peut pas tre soumise des tempratures extrmes leves ou basses et une faible pression dair haute altitude pendant lutilisation, lentreposage ou le transport. Llimination de la pile dans le feu ou dans un four chaud, ou lcrasement ou le dcoupage mcanique de la pile peuvent entraner une explosion. Laisser la pile dans un environnement temprature extrmement leve peut entraner une explosion ou la fuite dun liquide ou dun gaz inflammable. Une pile soumise une pression dair extrmement basse peut provoquer une explosion ou une fuite de liquide ou de gaz inflammable. liminer la pile usage conformment aux informations du Sceau RBRC. 8. Nutilisez que les adaptateurs inclus avec ce produit. Lutilisation dun adaptateur dont la polarit ou la tension serait inadquate risque dendommager srieusement le produit et mettre votre scurit en pril. Informations sur les adaptateurs lectriques :
Sortie : 5 V CC 1000mA. VTech Telecommunications Ltd. Modle : VT05EUS05100 Sortie : 5 V CC 2A. VTech Telecommunications Ltd. Modle : VT07EUS05200 Informations sur les piles rechargeables :
3.7V 5000mAh, 18.5Wh Lithium-ion batterie Zhuhai Great Power Energy Co., Ltd. Modle : GSP806090-5Ah-3.7V-1S1P 9. Lorsquils sont branchs dans une prise de courant, les adaptateurs secteur ont t conus pour tre orients correctement, soit la verticale ou au plancher. Les broches nont pas t conues pour supporter le poids du bloc dalimentation et le maintenir en place si celuici est branch dans une prise au plafond, sous une table ou dans un meuble. 10. Pour les appareils raccords, la prise de courant (de ladaptateur secteur) doit tre installe prs de lquipement et doit tre facilement accessible. 11. Dbranchez ce produit de la prise de courant avant de procder au nettoyage. Nutilisez pas de nettoyants en arosols. Utilisez un chiffon humide pour le nettoyer. 12. Ne coupez pas les cordons dalimentation pour remplacer les fiches, car ceci peut prsenter un danger potentiel. 13. Ne laissez aucun objet reposer ni appuyer sur le cordon dalimentation. Ninstallez pas cet appareil dans un endroit o lon risque dcraser le cordon dalimentation ou de le pitiner. 14. Ne faites fonctionner cet appareil quavec le type dalimentation indiqu sur ltiquette. Si vous ne connaissez pas le type dalimentation que vous possdez votre domicile, consultez votre marchand ou votre compagnie locale dlectricit. 15. Lquipement doit tre fourni partir dun acquiescement gauche identifi dUSB aux conditions de la source dnergie limite. 16. Ne surchargez pas les prises de courant murales ni les rallonges lectriques. 17. Ne placez pas cet appareil sur un chariot, meuble, trpied, support de montage ni table chancelants. 18. Les trous et ouvertures du botier, situs larrire de lappareil ou sous celui-ci, servent arer lappareil. Pour lempcher de surchauffer, ne bloquez sous aucun prtexte ces ouvertures et nempchez pas laration adquate de lappareil en le plaant sur un lit, divan, tapis ou toute autre surface similaire. De mme, ne le positionnez pas proximit ni au-dessus dune source de chaleur ou dun calorifre. De plus, ne placez pas lappareil dans un endroit avant de vous assurer quil y ait une bonne circulation dair. 19. Nenfoncez jamais dobjets travers les ouvertures de cet appareil, car ils pourraient entrer en contact avec des points de tension dangereux ou causer des courts-circuits qui peuvent dgnrer en incendies ou en risques dlectrocution. Ne renversez jamais de liquide dans ce produit. 20. Afin de rduire les risques dlectrocution, ne dmontez pas cet appareil, mais apportez-le dans un centre de service autoris. Louverture du botier ou le retrait de toutes pices que contient cet appareil, lexception de laccs autoris certaines portes ou ouvertures, risque de vous exposer des points de tension dangereux ou dautres dangers. Un remontage incorrect peut par la suite prsenter des risques dlectrocution. 21. Vous devriez tester la rception chaque fois que vous mettez 22. Examinez les composantes afin de vrifier si celles-ci ne sont pas lappareil en fonction. endommages. 23. Il existe un trs faible risque de perte de confidentialit avec certains appareils lectroniques (autres coute-bbs, tlphones sans fils etc.). Pour lviter, sassurer que le produit na jamais t utilis avant lachat, rinitialiser lunit de faon priodique, teindre lcoute-bb quand il nest pas en cours dutilisation. 24. Les enfants devraient tre superviss afin de vous assurer quils ne jouent pas avec lappareil. 25. Les petites pices de ce moniteur peuvent tre avales par les bbs ou les petits enfants. Veuillez tenir ces pices hors de porte des enfants. 26. Le produit nest pas conu pour tre utilis par des personnes
(incluant des enfants) aux capacits physiques, sensorielles ou mentales rduites ou qui manquent dexprience et de connaissances, moins quon leur ait donn suffisamment de supervision ou dinstructions relativement lutilisation de lappareil par une personne responsable de leur scurit. CONSERVEZ CES INSTRUCTIONS Mises en garde Utilisez et entreposez le produit une temprature entre 0 C
(32F) et 40C (104 F). Risque de brlure, risque dincendie, risque dexplosion associ une mauvaise manipulation de la batterie. Nexposez pas cet appareil des froids ou des chaleurs extrmes, ainsi qu la lumire directe du soleil. Ne linstallez pas prs dune source de chauffage. Avertissement - Risque de strangulation -
Les enfants se sont TRANGLS dans des cordons. Gardez ce cordon hors de porte des enfants ( plus de 0,9 m). Nenlevez pas cette tiquette. Ne jamais placer le moniteur lintrieur du berceau ou du parc de bb. Ne jamais couvrir le moniteur ou lunit (s) portative avec un article tel une serviette ou une couverture. Dautres produits lectroniques peuvent causer des interfrences auprs de votre camra IP. Essayez dinstaller votre camra IP le plus loin possible de ces dispositifs lectroniques : routeurs sans fil, radios, tlphones cellulaires, interphones, moniteurs de pices, tlviseurs, ordinateurs personnels, appareils lectriques de cuisine et tlphones sans fil. Stimulateurs cardiaques implants dans lorganisme Les simulateurs cardiaques (ne sapplique quaux dispositifs numriques sans fil):
Lorganisme Wireless Technology Research, LLC (WTR), une firme de recherche indpendante, a men une valuation pluridisciplinaire des interfrences entre les tlphones sans fil portatifs et les stimulateurs cardiaques implants dans lorganisme. Appuye par lAdministration des aliments et drogues (FDA) des tats-Unis, la firme WTR recommande aux mdecins:
Avis aux dtenteurs de stimulateurs cardiaques Vous devriez maintenir les dispositifs sans fil au moins six pouces du simulateur cardiaque. Ils ne doivent PAS placer le tlphone sans fil directement sur le stimulateur cardiaque, tel que dans une poche de chemise, lorsque celui-ci est en marche. Ltude effectue par lorganisme WRS na pas identifi de risque pour les dtenteurs de simulateurs cardiaques causs par les gens qui utilisent dispositifs sans fil proximit de ceux-ci. Champs lectromagntiques (EMF) Ce produit de VTech est conforme toutes les normes se rapportant aux champs lectromagntiques (EMF) standard. Si vous le manipulez correctement en suivant les instructions de ce guide, son utilisation sera scuritaire pendant de nombreuses annes, selon les meilleures vidences scientifiques dont nous disposons aujourdhui. Limited warranty What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (Consumer or you) that the Product and all accessories provided in the sales package (Product) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (Materially Defective Product)?
During the limited warranty period, VTechs authorized service representative will replace at VTechs option, without charge, a Materially Defective Product. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment. Replacement of the Product, at VTechs option, is your exclusive remedy. VTech will return the replacement Products to you in working condition. You should expect the replacement to take approximately 30 days. How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase (90 days on products purchased as Refurbished*). This limited warranty also applies to the replacement Product for a period of either (a) 90 days from the date the replacement Product is shipped to you or (b) the time remaining on the original one-year warranty (90-day limited warranty on products that are purchased as Refurbished*); whichever is longer.
*Refurbished products purchased from our online store carry a 90-day replacement warranty. What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or 2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTech accessories; or 5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without a valid proof of purchase (see item 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service?
To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-
9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the users manual - a check of the Products controls and features may save you a service call. Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return replaced Product under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and 2. Include a valid proof of purchase (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Other limitations This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTechs responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification. State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province. Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase. Some states/
provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please retain your original sales receipt as proof of purchase.