Winlinx Thin Client Family TC 4000 Series Hardware Users Guide VXL Instruments Ltd. Copyright and Trademark notices Copyright 2000 VXL Instruments Limited. ALL RIGHTS RESERVED. Winlinx - Hardware Users Guide Information in this document is subject to change without notice and does not represent a commitment on the part of the manufacturer. No part of this manual may be reproduced or transmitted in any form or means, electronic or mechanical, including photocopying and recording, for any purpose, without the express written permission of the manufacturer. VXL, Winlinx, Winlinx Pro, Winlinx Lite, Netica, EaziTC, SmartAX-S, the VXL logo and the SmartAX-S logo are registered trademarks of VXL Instruments Limited. All other Trademarks are acknowledged. Document Number: 600 0101 290 27 A00 1st Edition, August 2000 Printed in INDIA Copyright and Trademark Notices Federal Communication Commission (FCC) statement FCC Certification awaited. Winlinx - Hardware Users Guide Warnings Only equipment certified to comply with Class B (computer input/output devices, terminals, printers etc.) should be attached to this equipment, and they must have shielded interface cables. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This equipment should not be used in electro-medical applications. There are no user serviceable parts inside. DO NOT disassemble the equipment as this can nullify your warranty DO NOT operate this equipment in a corrosive or explosive atmosphere. DO NOT operate this equipment outside specified temperature limits. Preface Preface Thank you for purchasing the Winlinx Thin Client Terminal. This manual contains information to setup and use the hardware of Winlinx. Winlinx - Hardware Users Guide Introduction: provides an overview of Winlinx. The manual consists of the following chapters:
Specifications: provides hardware, mechanical, electrical, interface and operating environment Installation: contains the procedure to setup the hardware. specifications. Connectors and Cables: provides detailed specifications for connectors and cables used with Winlinx. Troubleshooting: provides solutions to problems that you may encounter while using Winlinx. NOTE: CONSISTENT WITH OUR POLICY OF CONTINUOUS PRODUCT DEVELOPMENT, THE PRODUCT YOU RECEIVED MAY HAVE FEATURES IN ADDITION TO THOSE DESCRIBED IN THIS MANUAL. PLEASE VISIT OUR WEB-SITE www.vxl.net FOR CURRENT INFORMATION ON THE FEATURES AND FUNCTIONS OF WINLINX. Preface Winlinx - Hardware Users Guide Table of Contents INTRODUCTION ........................................................................................................................................... 1 Overview.........................................................................................................................................................................1 Standard Features ............................................................................................................................................................2 Optional Features ............................................................................................................................................................2 INSTALLATION............................................................................................................................................. 3 Step One: Unpack ...........................................................................................................................................................3 Step Two: Prepare the site...............................................................................................................................................3 Step Three: Connect accessories and power ...................................................................................................................4 Step Four: Connect to the Server ....................................................................................................................................5 LAN connection:.........................................................................................................................................................5 Direct connection ........................................................................................................................................................6 Dial-in remote connection...........................................................................................................................................6 Step Five: Secure the unit to the desk or table ................................................................................................................6 Step Six: Start Winlinx....................................................................................................................................................7 SPECIFICATIONS ......................................................................................................................................... 8 Hardware.........................................................................................................................................................................8 Mechanical ......................................................................................................................................................................8 Operating Environment...................................................................................................................................................8 Electrical .........................................................................................................................................................................8 External Interfaces ..........................................................................................................................................................9 CONNECTORS AND CABLES................................................................................................................... 10 Connectors ....................................................................................................................................................................10 COM1 / COM2 (Serial ports) ...................................................................................................................................10 Printer port (Parallel port) ........................................................................................................................................10 10/100BASE-T LAN interface..................................................................................................................................10 Video port .................................................................................................................................................................11 Mouse/Keyboard port ...............................................................................................................................................11 Audio/Microphone port.............................................................................................................................................11 LCD port ...................................................................................................................................................................11 USB port ...................................................................................................................................................................11 Cables............................................................................................................................................................................12 10Base-T/100Base-TX cable ....................................................................................................................................12 COM1/COM2 (serial ports) cables...........................................................................................................................12 Printer (parallel port) cable ......................................................................................................................................13 TROUBLESHOOTING ................................................................................................................................ 14 Table of Contents Winlinx - Hardware Users Guide Introduction This chapter provides a brief overview of Thin Clients and lists the features of Winlinx. Overview Thin Clients are essentially terminal devices that connect to multi-user application servers operating under the Citrix MetaFrame, Citrix WinFrame and Windows NT operating system. They communicate with the application server via the ICA3 protocol developed by Citrix Systems Inc. Figure 1: Winlinx Winlinx is one of the smartest and most robust solutions available for Thin Client computing. Winlinx is an aesthetically and ergonomically designed ultra-thin 'Bookend' desktop. It provides simultaneous full screen connectivity to Windows NT and UNIX application servers a powerful business alternative to users migrating to Win32 applications while continuing access to legacy UNIX applications. Winlinx is equipped with a 10/100Base-T Ethernet port that gives an instant connection to a multi-user Windows NT application server. It also has serial, parallel and video display ports along with PS/2 compatible keyboard and mouse ports, allowing quick setup and use. The Winlinx family has three models:
Netica Winlinx Pro Winlinx Ultra Lite Introduction 1 Winlinx - Hardware Users Guide 10/100 Base-T Ethernet port 100% ICA3 protocol compliant 200MHz National Geode GXLV processor 32MB SO-DIMM memory (expandable to 128MB) Standard Features High-speed windows performance Secure access to network resources. Low administration costs. Support for high resolutions (up to 1280x1024) and 256 colors. Dual high-speed serial ports and a parallel port. 16-bit stereo output Microphone input Dual-port USB Kensington lock Optional Features LCD port PC-Card slot in lieu of LCD port Integrated Smart Card reader NOTE: THESE OPTIONS CANNOT BE UPGRADED ON THE FIELD. PLEASE CONSULT THE FACTORY FOR DETAILS OF THE OPTIONAL FEATURES. THE LCD PORT AND PC-CARD SLOT ARE MUTUALLY EXCLUSIVE OPTIONS. Introduction 2 Winlinx - Hardware Users Guide Installation This chapter describes the procedure to install the hardware of Winlinx. Step One: Unpack The carton in which Winlinx was shipped to you contains the following:
Winlinx Power Adapter Power Cord Mouse CD containing manuals NOTE: PLEASE RETAIN THE ORIGINAL CARTON AND PACKING MATERIAL. THEY WOULD BE REQUIRED TO AVOID DAMAGE DURING TRANSIT (IF REQUIRED IN FUTURE). Step Two: Prepare the site 1. The site where you want to install Winlinx must have the following:
100~240V AC, 5A, 50/60 Hz, 3-pin power outlet NOTE: ENSURE THAT THE POWER OUTLET IS PROPERLY REGULATED AND EARTHED. A FLOATING CHASSIS IS A POTENTIAL SOURCE FOR ELECTRIC SHOCKS. Well ventilated, clean, dry and dust free atmosphere Proper operating temperature (see page 8) Table or desk of suitable size for placing Winlinx 2. Place Winlinx on the table or desk, in a location that can provide quick and easy access to the power outlet in emergencies. NOTE: RUBBER PADS AFFIXED TO THE BASE OF WINLINX ENSURE THAT IT IS STABLE WHEN PLACED ON THE TABLE OR DESKTOP. WINLINX CAN ALSO BE SECURED TO THE TABLETOP OR DESK. SEE STEP FIVE:
SECURING THE UNIT TO THE DESK OR TABLE FOR INSTRUCTIONS. 3. Ensure a minimum space of 4 inches (10cm) on all sides of the unit for efficient convection cooling. Specifications 3 Step Three: Connect accessories and power The connectors for devices supported by Winlinx are located on the rear panel. Winlinx - Hardware Users Guide DC power inlet Network port Video port USB ports Stereo line out PS/2 Keyboard port Serial port (COM1) Serial port (COM2) PC-card/LCD slot Kensington Lock Microphone input PS/2 Mouse port Parallel port (printer) Figure 2: Rear panel of Winlinx Refer to page 10 for details about the connectors and cables. NOTE: BEFORE CONNECTING ANY CABLE, ENSURE THAT THE EXTERNAL POWER SUPPLY IS TURNED
'OFF'. THE POWER-CORD MUST BE CONNECTED ONLY AFTER ALL OTHER CONNECTIONS ARE MADE. Follow the instructions below to connect various accessories Connector Symbol
(see figure 2)
Connect the video cable from your display unit to the video port
Connect USB devices to the USB ports
Connect external speakers to the 16-Bit stereo output port
Connect your microphone to the Microphone input port Specifications 4
Connect your keyboard to the PS/2 Keyboard port
Connect your mouse to the PS/2 Mouse port
Connect your serial devices (E.g Modem) to the COM ports or 1 2 Winlinx - Hardware Users Guide
Connect your printer to the parallel port
Optional: Connect the LCD unit to the LCD port
Optional: Insert the PC-Card into the PC-Card slot
Connect the AC power cord to the power inlet. NOTE: ENSURE THAT SCREWS PROVIDED WITH THE D-TYPE CONNECTORS (COM1, COM2, VIDEO AND PARALLEL PORTS) ARE FASTENED. Step Four: Connect to the Server Winlinx communicates with servers using the ICA3 protocol. It can be physically linked to the server in three ways:
LAN connection through TCP/IP Direct connection through RS232 Dial-in remote connection through modem NOTE: BEFORE CONNECTING ANY CABLE, ENSURE THAT EXTERNAL POWER SUPPLY IS TURNED 'OFF'. LAN connection:
Connect a 10/100Base-T cable from the network outlet - - to a hub. Host 1 Host 2 Workstation Ethernet Thin Client Winlinx 10/100Base-T ICA Server H U B Figure 3: LAN Connection through TCP/IP Specifications 5 Direct connection Winlinx - Hardware Users Guide Connect an RS232 cross cable from a serial port - or - of Winlinx to a serial port of the server. 2 1 Server COM PORT RS232C CROSS Thin Client Winlinx COM PORT Figure 4: Direct Connection through RS232 Dial-in remote connection Connect an RS232 straight cable from one of the serial ports of Winlinx to a modem that is in turn connected to a telephone line. RS232C STRAIGHT COM PORT Server RS232C STRAIGHT Thin Client Winlinx COM PORT Modem PSTN Modem Figure 5: Dial-In Remote Connection through Modem Step Five: Secure the unit to the desk or table 1. The following items are required to secure Winlinx to the table or desk. Equipment to drill holes (of 8mm. diameter) through your desktop or tabletop. Two M6 pan-head screws (length=T+14 mm., where T is the thickness of the surface of your desktop or table. E.g. if your desktop is 20mm thick, the screws should be 20+14=34mm. long). 2. The base panel (see Figure 6) of Winlinx has two tapped-holes for securing the unit. One of the holes is closed with a Nylon plug. Lift the unit, hold it upright, pull out the Nylon plug and carefully place the unit on a flat surface. Specifications 6 Winlinx - Hardware Users Guide Front Rubber pads Holes for securing Winlinx to the desk (the hole on the left has the nylon plug) Rear Figure 6: Base view of Winlinx NOTE: PLEASE RETAIN THE NYLON PLUG; IT WOULD BE REQUIRED IF YOU DECIDE TO MOVE THE UNIT AT A LATER DATE. 3. Select the area on your desktop where you want to place Winlinx. 4. Within this area, mark two points at a distance of 44mm. from each other. The two points should be in a line that would be perpendicular to the sides of Winlinx when it is placed on the desktop. 5. At each of the two points, drill a hole of 8mm. Diameter through the surface of your desktop. 6. Place Winlinx such that the holes on the base panel are aligned with the holes on the desktop. Insert two M6 screws through the aligned holes, from beneath the desktop and fasten them until the unit is secure. NOTE: AFTER MOUNTING THE UNIT TO THE DESKTOP, ENSURE THAT THE CONNECTIONS ON THE REAR PANEL ARE FIRMLY IN PLACE. NOTE: FOR SECURITY, YOU CAN LOCK WINLINX TO THE TABLE OR DESKTOP USING A KENSINGTON LOCK PROVIDED ON THE REAR PANEL. Step Six: Start Winlinx To start Winlinx, switch the external power supply ON and press the power-on switch provided on the front panel. Refer to the Software User Manual for instructions to setup the software. NOTE: EVEN IF WINLINX IS SWITCHED OFF, AN AUXILIARY 5V DC POWER SUPPLY IS AVAILABLE ON THE MOTHER-BOARD. TO COMPLETELY STOP POWER SUPPLY, THE EXTERNAL POWER SUPPLY HAS TO BE SWITCHED OFF. Specifications 7 Specifications This chapter contains hardware, mechanical, electrical, interface and operating environment specifications for Winlinx. Winlinx - Hardware Users Guide Hardware Processor:
VGA Memory:
Flash:
RAM:
Power Management:
Internal Smart Card reader National Geode GXLV 200MHz Unified Video Memory, up to 4MB display RAM 8MB / 16MB / 32MB on board flash 32MB, expandable to 128MB VESA display power management
(optional) Mechanical Height:
Width:
Depth:
Weight:
256 mm. 86 mm. 215 mm. 3.5 Kg. Operating Environment Operating Temperature:
Storage Temperature:
Humidity:
+ 5o C to +40o C
- 20o C to +65o C 20% to 90% RH non condensing Electrical Power Adapter Input voltage:
Input frequency:
Input current:
Output voltage:
Output current:
Winlinx Input voltage:
Power inlet:
100 to 240V AC 47 to 63 Hz 0.7A 5V DC 4A 5V DC 2.5A (max) Specifications 8 Winlinx - Hardware Users Guide 10Base-T/100Base-TX port: 10/100 Mbps LAN interface External Interfaces COM1/COM2 serial ports: RS232C compatible operating at 115.2K baud maximum Printer port (parallel):
Mouse port:
Keyboard port:
Video Port:
ECP/EPP compatible, 25-pin D-type female PS/2 compatible PS/2 compatible SVGA compatible, supporting 1280x1024, 1024x768, 800x600 and 640x480 resolutions, 256 colors Stereo output port:
Microphone port:
USB ports:
LCD port:
PC-card slot:
SB-16 compatible stereo sound Mono phone jack USB devices TFT/LCD panel (optional) PC-Card Type I / II / III (optional and in lieu of LCD port) Specifications 9 Connectors and Cables This chapter provides detailed specifications for the Connectors and Cables used with Winlinx. Winlinx - Hardware Users Guide Connectors The following tables and figures provide details of pins for the connectors of Winlinx. Refer to Figure 2 for the location of the connectors. COM1 / COM2 (Serial ports) 9-pin D-Type Male Connector Pin Signal Description 1 2 3 4 5 6 7 8 9 DCD RXD TXD DTR GND DSR RTS CTS NC Data Carrier Detect Receive Data Transmit Data Data Terminal Ready Signal Ground Data Set Ready Request To Send Clear To Send Not Connected Printer port (Parallel port) 25-pin D-type Female connector. 1 5 6 9 Pin 1 2 - 9 10 11 12 15 Signal STROBE DATA 0 7 ACKNOWLEDGE BUSY PAPER END ERROR 13 1 18 - 25 GROUND 25 14 10/100BASE-T LAN interface RJ-45 Modular 8-pin jack 1 8 Pin Signal 1 2 3 6 TXD+
TXD-
RXD+
RXD-
Connectors and Cables 10 Winlinx - Hardware Users Guide Video port 15-pin D-type Female Connector Pin Signal Pin Signal Pin Signal 5 1 1 2 3 4 5 Red Green Blue No Connection 6 7 8 9 Red return GND 11 No Connection Green return GND 12 No Connection Blue return GND 13 Horizontal Sync 10 No Connection 14 Vertical Sync GND 10 No Connection 15 No Connection 15 11 6 Mouse/Keyboard port PS/2 Mouse / Keyboard connector Pin Signal Pin Signal 1 2 3 Mouse / KBD data NC GND 4 5 6 VCC Mouse / KBD Clock NC 6 4 2 5 3 1 Audio/Microphone port Standard Audio jacks. LCD port 20-pin SCSI connector. Pin Signal 7 8 11 12 GND VCC TX2+
TX2-
13,14 AGND Pin Signal 15 16 TX0+
TX0-
19 DATA 20 CLOCK 10 1 20 11 Pin Signal 1 2 TX1+
TX1-
3,4 AGND 5 6 TXC+
TXC-
USB port 4-pin Series "A" Receptacle. Pin Signal 1 2 3 4 VCC D-
D+
GND Connectors and Cables 11 Winlinx - Hardware Users Guide Cables The following figures provide details of the cables used with Winlinx. 10Base-T/100Base-TX cable Cross Connection - (Without Hub) RJ45 Pin TXD+ 1 TXD- 2 RXD+ 3 RXD- 6 Straight Connection - (With Hub) RJ45 Pin TXD+ 1 TXD- 2 RXD+ 3 RXD- 6 RJ45 Pin 3 RXD+
6 RXD-
1 TXD+
2 TXD-
RJ45 Pin 1 TXD+
2 TXD-
3 RXD+
6 RXD-
COM1/COM2 (serial ports) cables Serial devices such as modems and printers use 25-pin D-type connectors for RS232 connections. In order to connect RS232 devices with 25-pin connectors, 9-pin connector signals have to be converted to 25-pin connector signals. The diagram below shows their respective connections. 9-pin to 25-pin Cross Connection 9 Pin Connector
(Thin Client) TXD R X D RTS CTS D S R S G N D D C D D T R 3 2 7 8 6 5 1 4 25 Pin Connector 3 2 5 4 6 7 8 20 R X D TXD CTS RTS D S R S G N D D C D D T R Connectors and Cables 12 Winlinx - Hardware Users Guide 9-pin to 25-pin Straight Connection 9 Pin Connector
(Thin Client) R T S D T R T X D G N D D C D R X D D S R C T S 7 4 3 5 1 2 6 8 25 Pin Connector 4 20 2 7 8 3 6 5 R T S D T R T X D G N D D C D R X D D S R C T S Printer (parallel port) cable This figure provides details of pin-connections of the Standard Centronics parallel cable. Some manufacturers have changed pin-functions or polarity on their printers. For such printers, custom cables may be necessary. For details, refer to your printer manual. PARALLEL PORT 1 2-9 10 11 12 15 18-25
- Strobe
+ Data Bits 0 - 7
- Acknowledge
+ Busy
+ Paper End
- Error Ground PARALLEL DEVICE Connectors and Cables 13 Troubleshooting This chapter contains solutions for problems you may encounter while using Winlinx. If a problem persists even after you implement the solutions provided here, or if you encounter a problem not listed here, please contact your nearest VXL Service Center or email support@vxl.net. For more information on the product and for a list of authorized service centers please visit us on the web at www.vxl.net. Winlinx - Hardware Users Guide Problem LED on front panel does not glow when Winlinx is switched on. Solution
Ensure that the power cord is properly inserted into the AC power connector provided for the Adapter
Ensure that the Adapter is connected to the DC inlet of Winlinx
Ensure that the power cord is plugged into an AC outlet.
Check the fuse in the power-plug, if available There is no display, though the power-
indicating LED glows. The mouse (or keyboard) does not work when Winlinx is switched on.
Ensure that the display is connected and powered on.
Ensure that the video cable is properly connected.
Ensure that the mouse is plugged into the PS/2 Mouse port on the rear panel of the terminal.
Ensure that you are using the mouse provided with the terminal. Winlinx supports only Logitech and Microsoft models. Troubleshooting 14