FCC ID: TTY-EBB3D BTE Hearing Aid with Bluetooth LE

USER INSTRUCTIONS THE WIDEX EVOKE FAMILY EBB3D model BTE

(Behind-the-ear) YOUR HEARING AID

(To be filled out by the hearing care professional) Your hearing aid series:

PROGRAMS Universal Quiet Comfort Transport Urban Impact Party Social Music T M+T Audibility Extender Audibility Extender Audibility Extender Audibility Extender Audibility Extender Audibility Extender Audibility Extender Audibility Extender Audibility Extender Audibility Extender Audibility Extender 2 SPECIAL PROGRAMS Zen Phone SMARTTOGGLE PROGRAMS Zen+

Audibility Extender Audibility Extender Audibility Extender NOTE The description and use of the Phone program in this user guide refer only to normal phone conversations, not phone conversations using direct streaming from your smartphone. NOTE Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully before you start using your hearing aid. NOTE This hearing aid allows direct wireless control and sound streaming from smart-

phones and other devices. For more help and information contact your hearing care professional or visit: global.widex.com/EVOKE. This hearing aid works wirelessly with the EVOKE app. We take no responsibility if the hearing aid is used with any third party app or if the EVOKE app is used with any unsupported devices. 3 CONTENTS YOUR HEARING AID...................................................................................6 Welcome...........................................................................................................6 Your hearing aid at a glance.......................................................................6 Important safety information.........................................................................8 Operating conditions...................................................................................9 Storage and transportation conditions....................................................10 THE HEARING AID..................................................................................... 11 Indications for use........................................................................................... 11 Intended use.................................................................................................... 11 The battery.......................................................................................................11 Low battery indication............................................................................... 12 Changing the battery................................................................................. 12 Tamper-resistant battery drawer............................................................. 13 Sound signals.................................................................................................. 13 Lost partner ................................................................................................ 14 How to tell right from left..............................................................................14 Turning the hearing aid on and off.............................................................. 14 Putting on and removing the hearing aid................................................... 15 Sound adjustment.......................................................................................... 15 Programs......................................................................................................... 17 4 The Zen program........................................................................................ 19 Program adjustment..................................................................................... 22 Using a phone with your hearing aids........................................................ 23 PAIRING YOUR HEARING AID AND SMARTPHONE...................................24 COMPATIBILITY WITH SMARTPHONES......................................................24 CLEANING................................................................................................ 25 Tools................................................................................................................ 25 Cleaning.......................................................................................................... 25 ACCESSORIES.......................................................................................... 27 TROUBLESHOOTING................................................................................ 28 REGULATORY INFORMATION.................................................................. 30 EU directives...................................................................................................32 Directive 2014/53/EU................................................................................ 32 Information regarding disposal................................................................33 FCC and ISED statements............................................................................. 33 SYMBOLS................................................................................................. 36 5 YOUR HEARING AID Welcome Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users dont usually get the full benefit of a hearing aid. NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet. We also reserve the right to make any changes we consider necessary. Your hearing aid at a glance The illustration shows your hearing aid without the ear-set. For further in-

formation on the ear-set see the ear-set manual. The ear-set consists of a tube and an ear-tip or earmould, and it is the part of your hearing aid that you wear inside your ear. 1. Microphone openings 2. Volume control 3. Program button 4. Battery lid with nail grip 5. On/off switch 6. Hook 7. Left/right identification. Blue indicates your left hearing aid, while red is for your right hearing aid. 6 34 + 521176 NOTE Please note that the hook is fixed to the hearing aid and should not be removed. 7 Important safety information Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im-

properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a doctor immediately and call the 24 Hour National Button Battery Ingestion Hotline at (202) 625-3333. Take your hearing aids out when you are not using them. This will help to ventilate the ear canal and prevent ear infections. Contact your doctor or hearing care professional immediately if you sus-

pect you may have an ear infection or an allergic reaction. Contact your hearing care professional if the hearing aid doesn't feel comfortable, or if it doesn't fit properly, causing irritation, redness or the like. Remove your hearing aids before showering, swimming or using a hair dryer. Do not wear your hearing aids when applying perfume, spray, gels, lotion or cream. Do not dry your hearing aid in a microwave oven - this will ruin it. Never use other peoples hearing aids and never allow others to use yours, as this could damage your hearing. Never use your hearing aids in environments where there may be explo-

sive gases, such as in mines, etc. 8 Keep hearing aids, their parts, accessories and batteries away from chil-

dren and mentally disabled people. Never try to open or repair the hearing aid yourself. Contact your hearing care professional if you need to have your hearing aid repaired. Your hearing aids contain radio communication technology. Always ob-

serve the environment in which you are using them. If any restrictions ap-

ply, you must take precautions to comply with these. Please note that streaming sound to your hearing aids at a high volume can prevent you from hearing other important sounds such as alarms and traffic noise. In such situations make sure to keep the volume of the streamed sound at a suitable level. Your hearing aid is very powerful and it can play sounds that exceed a level of 132 dB. There may therefore be a risk of damaging your remain-

ing hearing. Do not expose your hearing aids to extreme temperatures or high humid-

ity, and dry them quickly if they get wet, or if you perspire heavily. Operating conditions Your hearing aid has been designed to operate in everyday situations, and it works in environmental conditions that are comfortable for you. You can wear your hearing aid during flights, but you should remove it before show-

ering or swimming. The specific operating conditions for your hearing aid are listed below:

Temperature Minimum 0C (32F) 9 Maximum 50C (122F) Humidity Atmospheric pressure Minimum 10% rH 750 mbar Maximum 95% rH 1060 mbar Storage and transportation conditions Your hearing aid is sensitive to extreme conditions such as high tempera-

ture. See the specific storage and transportation conditions below:

Temperature Humidity Minimum

-20C (-4F) 10% rH Maximum 55C (131F) 95% rH You can find technical data sheets and additional information on your hear-

ing aids on https://global.widex.com. 10 THE HEARING AID Indications for use The hearing aids are indicated for individuals with a range of hearing loss from minimal (10 dB HL) to severe-to-profound (105 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiol-

ogists, hearing aid specialists, otolaryngologists) who are trained in hearing

(re)habilitation. For individuals younger than 36 months, the following limitations apply:

A standard hook and a custom earmold must be used. A tamper-resistant battery drawer must be used. Intended use The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The hearing aids may be equipped with the Zen program, intended to provide a relaxing sound background

(i.e. music/noise source) for adults who desire to listen to such a back-

ground in the quiet. The battery Use a type 13 zinc-air battery for your hearing aid. Always use a fresh, new battery that is precisely the kind recommended by your hearing care professional. 11 NOTE Check that the battery is completely clean and free of any residue before insert-

ing it in the hearing aid. Otherwise your hearing aid may not function as expec-

ted. Never attempt to recharge your hearing aid batteries, as they could ex-

plode. Never leave a dead battery in the hearing aids while storing them. It could leak and ruin your hearing aid. Dispose of used batteries as indicated on the packaging and take note of the expiry date. Low battery indication When the battery is weak, a sound signal will play. If the battery drains sud-

denly there may however be no warning. We recommend carrying a spare battery with you wherever you go. Changing the battery To change the battery, do as follows:

Take the adhesive tab off the new battery and make sure there is no sticky substance left on it. Let it

"breathe" for 60 seconds. Use the nail grip to gently swing the battery door open and remove the old battery. 12 Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the bat-

tery is not placed correctly. If you are not using the hearing aid for a few days, remove the battery. NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery. Tamper-resistant battery drawer If the hearing aid is going to be used by a child or a mentally disabled per-

son, you can ask your hearing care professional to provide it with a tamper-

resistant battery drawer. To open battery drawer, use the special tool you've received, and do as illustrated. Sound signals Your hearing aid plays sounds to inform you that certain features have been activated or that you have changed program. These sounds can be spoken messages or tones. 13 Ask your hearing care professional to turn these sounds off if you don't need them. Lost partner

(Only available in selected models) Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearing aid in the opposite ear. You will hear a spoken message in your ear. How to tell right from left The hearing aid for your right ear has a red mark. The hearing aid for your left ear has a blue mark. Turning the hearing aid on and off To turn the hearing aid on, close the battery door. The hearing aid will play a sound signal to indicate that it is on, unless your hearing care professional has deactiva-

ted this function. To turn off the hearing aid, pull the battery door downwards. NOTE Don't forget to turn off the hearing aid when it is not in use. 14 Putting on and removing the hearing aid Putting on the hearing aid 1. Insert the ear-set in the ear while holding the lower part of the tube/earwire. Pulling the outer ear upwards and backwards at the same time can be helpful. 2. Then place the hearing aid behind the ear. The hearing aid should rest comfortably on the ear, close to your head. Your hearing aid can be fitted using different types of ear-sets. See the sep-

arate ear-set manual for more information about your ear-set. Removing the hearing aid Start by removing the hearing aid from behind the ear. Then take the ear-set carefully out of the ear canal while you hold the lower part of the tube/earwire. Sound adjustment Your hearing aid adjusts the sound automatically according to your sound environment. 15 12 You can also adjust the sound manually to achieve more comfort or more audibility, depending on your needs and preferences. For more information on how this works, consult your hearing care professional. Depending on the hearing aid settings and features, any sound adjustment you make will affect both hearing aids. Each time you operate the volume control, you will hear a beep-tone unless your hearing care professional has deactivated this function. When you reach the maximum or minimum setting, you will hear a steady tone. To mute your hearing aid do as follows:

Keep pressing the lower part of the volume control until you can hear the steady sound To turn the sound on again:

Press the upper part of the volume control or Change program Any adjustment of the volume will be canceled when you turn off your hearing aid or if you change program. NOTE You can also use your app for changing programs and adjusting the sound in your hearing aids. 16 Programs PROGRAMS Universal Quiet Comfort Transport Impact Urban Party Social Music USE For everyday use Special program for listening in quiet envi-

ronments Special program for listening in noisy envi-

ronments For listening in situations with noise from cars, trains, etc. Use this program if you prefer a clear and sharp sound For listening in situations with changing sound levels (in supermarkets, noisy work-

places or similar) For listening in situations with many people talking at the same time Use this program if you are in small social gatherings, such as family dinners For listening to music 17 PROGRAMS T M+T USE With this program you listen through the hearing aid's telecoil, which allows you to lis-

ten directly to the sound without background noise (requires a teleloop system) This program is a combination of the hearing aid's microphone and the telecoil. You listen to the sound source, but can also hear other sounds SPECIAL PROGRAMS Zen Phone USE Plays tones or noise for a relaxing sound background This program is designed for listening to phone conversations SMARTTOGGLE PROGRAMS USE Zen+

This program is similar to Zen but allows you to listen to different types of tones or noise NOTE The names in the list of programs are the default names. Your hearing care pro-

fessional can also select an alternative program name from a preselected list. Then it is even easier for you to select the right program in each listening situa-

tion. 18 Depending on your hearing loss, your hearing care professional can activate the Audibility Extender feature. Ask your hearing care professional if you could benefit from this. If your needs and preferences change over time, your hearing care profes-

sional can easily change your program selection. The Zen program Your hearing aid may be provided with a unique optional listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the background using the latest Fractal technology. These sounds are shaped according to your hearing loss so you can listen to them at any time and at any place with a simple push of the program button.The Zen program may be used alone (without amplification) in quiet when you are not required to hear surrounding sounds. Or, it may be used with amplification so that both the surrounding sounds and the generated sounds (fractal tones and noise) are heard together. CAUTION Use of the different Zen programs may interfere with hearing surrounding sounds including speech. The programs should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those sit-

uations. The duration of the Zen play time can be set by your hearing healthcare pro-

fessional according to your needs. 19 Benefits The Zen program may provide a relaxing listening background for some people. When the Zen program is used in a tinnitus management program, its wearer may experience some relief from tinnitus. Indications for use The Zen program is intended to provide a relaxing sound background for adults (21 years and older) who desire to listen to such a background in qui-

et. It may be used as a sound therapy tool in a tinnitus treatment program that is programmed by a licensed hearing healthcare professional (audiolo-

gists, hearing aid specialists, otolaryngologists) who is trained in tinnitus management. Directions for use The Zen program can be activated with a simple push of the program but-

ton on the hearing aid (or on the remote control). Depending on how your hearing care professional has set up the program, you can access the Zen program by a "short-press" of the program button or a "long-press" of the program button.

"Short-press" option - the program button is pressed for less than a sec-

"Long-press" option - the program button is pressed and held for more ond. At most two listening programs can be programmed for Zen. than 1 second. Up to three Zen styles are available. A "short-press" of the program button in the long-press mode will allow you to cycle through the available Zen styles. You can exit the "long-press" mode by pressing and holding the program button for more than one second. 20 Because of the unique ways in which Zen is programmed in your hearing aid, please follow the recommendations of your hearing care professionals as to how to use the program, when to use the program and/ or how long to use the program. Precautions To ensure the safety and effectiveness of the Zen program when used as a sound therapy tool for tinnitus, the tinnitus management program must be designed and conducted by hearing care professionals who are trained in tinnitus management. A tinnitus management program should include a complete audiological evaluation, tinnitus diagnosis, counseling, use of proper amplification and/or sound therapy tools. Prior to any tinnitus management program, it is advisable that you seek medical attention to exhaust any medical or surgical treatment options. Use your hearing aid and the Zen program according to the directions and schedule recommended by your hearing care professionals. Contraindications The following symptoms are contraindicated for the use of hearing aids. In-

cluding the Zen program Congenital or traumatic deformity of the ear Active drainage from the ear within 90 days History of rapid progressive hearing loss within previous 90 days Acute or chronic dizziness Sudden unilateral hearing loss in previous 90 days 21 Warnings Use of the Zen program may interfere with hearing everyday sounds includ-

ing speech. It should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations. Risks There are no known risks or side effects associated with the use of the Zen program. However, consistent with our recommendations on the use of conventional hearing aids, stop using the hearing aids (and the Zen pro-

gram) and seek attention from your hearing care professional if any of the following symptoms are noted:

Skin irritation Perceived decrease in loudness, tolerance of sounds, speech not as clear, or worsening tinnitus Program adjustment To change programs, just press the program button. To access and exit the SmartToggle program, press and hold the push button down for more than one second (this setting is optional). Once you have accessed the Smart-

Toggle program, you can change among the different Zen styles selected for you by short presses on the button. NOTE You can also use your app for changing programs and adjusting the sound in your hearing aids. 22 Using a phone with your hearing aids When speaking on the phone, hold the phone against your head at an angle above your ear, rather than directly against the ear. 23 PAIRING YOUR HEARING AID AND SMARTPHONE To pair your hearing aids and smartphone you need to restart your hearing aid. Do as follows:

1. Restart your hearing aids by opening and closing the battery compart-

2. Keep the hearing aids close to your phone and follow the instructions on ment. your phone. 3. The hearing aids and smartphone are now ready to use. NOTE Your hearing aids are only in pairing mode for three minutes after you re-

start them. You might need to restart them again if you didn't pair them in time. COMPATIBILITY WITH SMARTPHONES You can see a list of compatible smartphones, tablets, etc, at:

http://global.widex.com 24 CLEANING Tools You will receive the following cleaning tools with your hearing aid:

1. Cloth 2. Brush 3. Long wax-removing tool 4. Short wax-removing tool 5. Battery magnet Cleaning Cleaning your hearing aid every day will make it more efficient and more comfortable to wear. Wipe the hearing aid with a soft cloth (for example the cloth you received from your hearing care profes-

sional). If the microphone openings are blocked, contact your hearing care professional. Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex PerfectDry Lux to help keep their hearing aids dry and clean. Ask your hearing care professional if this is right for you. 25 1.2.3.4.5. When not in use leave the battery compartment open to ventilate the hear-

ing aid. For information on how to clean your ear-set, see the ear-set man-

ual. Do not use any kind of liquid or disinfectant to clean your hearing aid. Clean and inspect your hearing aid every day after use to check that it is not broken. If the hearing aid breaks while you are wearing it, leaving small fragments in your ear canal, contact your doctor. Never try to take out the fragments yourself. 26 ACCESSORIES You can use various accessories with your hearing aid. Ask your hearing care professional to find out if you can benefit from these. Name RC-DEX TV-DEX PHONE-DEX 2 FM+DEX T-DEX Use remote control for listening to TV and audio for easy landline use for streaming audio and FM signals for connecting hearing aids to mobile phones via a tele-

coil for connecting hearing aids to mobile phones for easy wireless connection to mobile phones for wireless connection to mobile phones and other de-

vices via Bluetooth for helping hearing aid users hear speech in difficult lis-

tening situations for direct TV streaming for using your smartphone to control your hearing aids COM-DEX Re-

mote Mic TV PLAY EVOKE APP Available in some countries only. UNI-DEX CALL-DEX COM-DEX 27 TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear-

ing care professional. Problem The hearing aid is com-

pletely silent Possible cause It is not turned on Solution Make sure the battery drawer is completely closed Insert a new battery Contact your doctor Contact your hearing care professional/doctor Contact your doctor Turn them off and on again The battery does not work Your ear is blocked by earwax Your hearing may have changed Your ear is blocked by earwax The connection between the hearing aids is lost The hearing aid volume is not powerful enough The hearing aid whistles continuously Your two hearing aids are not working in syn-

chrony 28 Problem The hearing aids do not respond with a corre-

sponding change in vol-

ume or program to the control device Possible cause a. The device is used be-

yond the transmission range b. Strong electromag-

netic interference in the vicinity c. The device and the hearing aids are not matched You hear interrupted speech (on and off) from the hearing aids or no speech (muted) from the opposite hearing aid. a. The battery in one of the hearing aids has ex-

pired b. Strong electromag-

netic interference in the vicinity Solution a. Move the device closer to the hearing aids. b. Move away from known source of EM in-

terference c. Check with your hear-

ing care professional to make sure the device is matched with hearing aids a. Replace battery in one or both hearing aids b. Move away from known source of EM in-

terference NOTE This information covers only the hearing aid. See the "Ear-sets for Widex hear-

ing aids" user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance. 29 REGULATORY INFORMATION Warning to hearing aid dispensers A hearing aid dispenser should advise a prospective hearing aid user to con-

sult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through in-

quiry, actual observation, or review of any other available information con-

cerning the prospective user, that the prospective user has any of the fol-

lowing conditions:

(i) Visible congenital or traumatic deformity of the ear.

(ii) History of active drainage from the ear within the previous 90 days.

(iii) History of sudden or rapidly progressive hearing loss within the previous 90 days.

(iv) Acute or chronic dizziness.

(v) Unilateral hearing loss of sudden or recent onset within the previous 90 days.

(vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz.

(vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.

(viii) Pain or discomfort in the ear. Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the hearing aid user. 30 Important notice for prospective hearing aid users Good health practice requires that a person with a hearing loss have a medi-

cal evaluation by a licensed physician (preferably a physician who special-

izes in diseases of the ear) before purchasing a hearing aid. Licensed physi-

cians who specialize in diseases of the ear are often referred to as otolar-

yngologists, otologists, or otorhinolaryngologists. The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased. Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation. The audiologist or hearing aid dispenser will conduct a hearing aid evalua-

tion to assess your ability to hear with and without a hearing aid. The hear-

ing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option pro-

gram. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid. Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law per-

mits a fully informed adult to sign a waiver statement declining the medical 31 evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged. Children with hearing loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabili-

tation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss. EU directives Directive 2014/53/EU Hereby, Widex A/S declares that this EBB3D is in compliance with the es-

sential requirements and other relevant provisions of Directive 2014/53/EU. The EBB3D contains radio transmitters operating at: 10.6 MHz, -54 dBA/m

@10 m, 2.4 GHz, 0.9 mW EIRP. A copy of the Declaration of Conformity according to 2014/53/EU can be found at:

https://global.widex.com/doc N26346 32 Information regarding disposal Do not dispose of hearing aids, hearing aid accessories and batteries with ordinary household waste. Hearing aids, batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic equipment, or given to your hearing care professional for safe disposal. FCC and ISED statements FCC ID: TTY-EBB3D IC: 5676B-EBB3D Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the in-

structions, may cause harmful interference to radio communications. How-

33 ever, there is no guarantee that interference will not occur in a particular in-

stallation. If this equipment does cause harmful interference to radio or tele-

vision reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. NOTE:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or oper-

ating in conjunction with any other antenna or transmitter. Changes or modifications to the equipment not expressly approved by Wi-

dex could void the users authority to operate the equipment. ISED Statement / Dclaration dISED This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-ex-

empt RSS(s). Operation is subject to the following two conditions:

(1) This device may not cause interference.

(2) This device must accept any interference, including interference that may cause undesired operation of the device. 34 Lemetteur/recepteur exempt de licence contenu dans le present appareil est conforme aux CNR dInnovation, Sciences et Developpement economi-

que Canada applicables aux appareils radio exempts de licence. Lexploita-

tion est autorisee aux deux conditions suivantes:

(1) Lappareil ne doit pas produire de brouillage;

(2) Lappareil doit accepter tout brouillage radioelectrique subi, meme si le brouillage est susceptible den compromettre le fonctionnement. ISED RADIATION EXPOSURE STATEMENT:

This equipment complies with ISED RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. ISED EXPOSITION AUX RADIATIONS:

Cet equipement est conforme avec ISED les limites dexposition aux rayonnements defi nies pour un controle environnement. Cet emetteur ne doit pas etre co-localises ou fonctionner en conjonction avec une autre an-

tenne ou emetteur. 35 SYMBOLS Symbols commonly used by WIDEX A/S in medical device labelling (la-

bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated. Catalogue number The products catalogue (item) number. Consult instructions for use The user instructions contain important cautionary information (warn-

ings/precautions) and must be read before using the product. Warning Text marked with a warning symbol must be read before using the product. WEEE mark Not for general waste. When a product is to be discarded, it must be sent to a designated collection point for recycling and recovering to prevent the risk of harm to the environment or human health as a re-

sult of the presence of hazardous substances. 36 Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spectrum regula-

tory requirements for products supplied to the Australian or New Zealand markets. 37 38 39 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark https://www.global.widex.com Manual no.:

9 514 0529 041 #01 CIB number:

CIB410/0419 Issue: 2019-07 9 514 0529 041 01

Annex B 1-7755/18-01-01_AnnexB Internal photos of the Equipment Under Test This addendum is electronically signed and valid without handwritten signature. For verification of the electronic signatures, the public keys can be requested at the testing laboratory. Document authorized:

Mihail Dorongovskij Lab Manager Radio Communications & EMC CTC advanced GmbH Untertuerkheimer Str. 6-10 66117 Saarbruecken / Germany Phone: +49 681 5 98 - 0 Fax: +49 681 5 98 - 9075 web: ctcadvanced.com e-mail: mail@ctcadvanced.com Photos Photo 1: EBB3D aprts Photo 2: FPC bottom side 2019-03-26 Document No. 1-7755/18-01-01_AnnexB 2/6 Photo 3: FPC top side Photo 4: Superblock bottom 2019-03-26 Document No. 1-7755/18-01-01_AnnexB 3/6 Photo 5: Superblock top Photo 6: Superblock left 2019-03-26 Document No. 1-7755/18-01-01_AnnexB 4/6 Photo 7: Superblock right 2019-03-26 Document No. 1-7755/18-01-01_AnnexB 5/6 Document history Version Applied changes initial release

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Date of release 2019-03-26 2019-03-26 Document No. 1-7755/18-01-01_AnnexB 6/6

Annex A 1-7755/18-01-01_AnnexA External photos of the Equipment Under Test This addendum is electronically signed and valid without handwritten signature. For verification of the electronic signatures, the public keys can be requested at the testing laboratory. Document authorized:

Mihail Dorongovskij Lab Manager Radio Communications & EMC CTC advanced GmbH Untertuerkheimer Str. 6-10 66117 Saarbruecken / Germany Phone: +49 681 5 98 - 0 Fax: +49 681 5 98 - 9075 web: ctcadvanced.com e-mail: mail@ctcadvanced.com Photos Photo 1: EUT front side view Photo 2: EUT back side view 2019-03-26 Document No. 1-7755/18-01-01_AnnexA 2/5 Photo 3: EUT right side view Photo 4: EUT left side view 2019-03-26 Document No. 1-7755/18-01-01_AnnexA 3/5 Photo 5: EUT bottom side view Photo 6: EUT top side view 2019-03-26 Document No. 1-7755/18-01-01_AnnexA 4/5 Document history Version Applied changes initial release

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Date of release 2019-03-26 2019-03-26 Document No. 1-7755/18-01-01_AnnexA 5/5

(yIDEX HIGH DEFINITION HEARING To: Widex A/S Federal Communications Commission a eeac lynee Equipment Authorization Division senmark |

7435 Oakland Mills Road Tel.: (+45) 44 35 56 00 MD 21048 Fax: (+45) 4435 56 01 widex@widex.com http://www.widex.com CVR. Nr. 1577 1100 Date: 29 August 2019 FCC Labeling of Widex model EBB3D FCC ID: TTY-EBB3D To Whom It May Concern:

The dimensions of the hearing aid are too small to allow the FCC ID to be printed on the device ina font size that is readable. Consequently, the FCC ID is printed in the user instructions together with the FCC regulatory statements. Justification is provided by 3 photographs below that show the EBB3D in 3 different angles together with a printout of the FCC ID in font size 4 point that is the minimum readable font size as defined in FCC OET Labelling Guidelines. Bottom view Side view Top view FOO i: TTY-EBROO POS tt: TTY-ERBW FOC ti TTY ho Thank you for your attention to this matter. Sincerely, Widex A/S Erk OtaSn Erik Jensen Manager Wireless System Integration

CONFIDENTIALITY REQUEST for Certification Service in USA Federal Communication Commission Equipment Authorization Division, Application Processing Branch 7435 Oakland Mills Road Columbia, MD 21048 TO WHOM IT MAY CONCERN Pursuant to Paragraphs 0.457 and 0.459 of the Commissions Rules (47 C.F.R.) and Section 552(b)(4) of the Freedom of Information Act, we requests confidentiality for the following products:

FCC ID:

Model name:

For the product stated above, we request permanent confidentiality for exhibits which contain Operational Description, Block Diagram, Schematics, Parts Lists or Tune Up Information. The above exhibits contain our trade secrets and proprietary information that could be of benefit to our competitors. If you have any questions, please feel free to contact me at the address shown below. Sincerely, Company Name:

Company Address:

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Signature Date:

2019-03-25