USER INSTRUCTIONS THE WIDEX BEYOND FAMILY B-F2 model RITE Receiver-in-the-ear YOUR WIDEX HEARING AID
(To be filled out by the hearing care professional) Your hearing aid series:
PROGRAMS Universal Quiet Transport Urban Party Music T M+T Audibility Extender Audibility Extender Audibility Extender Audibility Extender Audibility Extender Audibility Extender Audibility Extender Audibility Extender 2 SPECIAL PROGRAMS Zen Phone SMARTTOGGLE PROGRAMS Zen+
Phone+
Audibility Extender Audibility Extender Audibility Extender Audibility Extender NOTE Read this booklet and the booklet "Ear-sets for Widex hearing aids"
carefully before your start using your hearing aid. NOTE You can also download a special app that allows you to operate your hearing aids using selected mobile devices. If you'd like to do so, visit the App Store or Google Play* and download it.
*The app will be available in Google Play in the near future. 3 CONTENTS YOUR WIDEX HEARING AID....................................................................6 Welcome to Widex..........................................................................................6 Important safety information.........................................................................8 THE HEARING AID.................................................................................. 11 Indications for use........................................................................................... 11 Intended use.................................................................................................... 11 The battery.......................................................................................................11 Sound signals..................................................................................................14 How to tell right from left..............................................................................15 Turning the hearing aid on and off.............................................................. 16 Putting on and removing the hearing aid................................................... 17 Programs.........................................................................................................18 Sound and program adjustment.................................................................. 21 Using a phone with your hearing aids........................................................ 22 CLEANING.............................................................................................23 Tools................................................................................................................ 23 Cleaning the hearing aid...............................................................................23 ACCESSORIES....................................................................................... 25 TROUBLESHOOTING.............................................................................26 REGULATORY INFORMATION............................................................... 29 4 EC directives...................................................................................................29 FCC and IC statements..................................................................................30 SYMBOLS..............................................................................................34 5 YOUR WIDEX HEARING AID Welcome to Widex Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users dont usually get the full benefit of a hearing aid. NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet. We also reserve the right to make any changes we con-
sider necessary. 6 Your hearing aid at a glance 1. Push button 2. Nail grip 3. Earwire 4. Battery compartment 5. Right/left identification 7 12345 Important safety information Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in se-
vere injury or even fatalities. In case of ingestion, contact a doc-
tor immediately. Take your hearing aids out when you are not using them. This will help to ventilate the ear canal and prevent ear infections. Contact your doctor or hearing care professional immediately if you suspect you may have an ear infection. Remove your hearing aids before showering, swimming or using a hair dryer. Do not wear your hearing aids when applying perfume, spray, gels, lotion or cream. Do not dry your hearing aid in a microwave oven - this will ruin it. 8 Never use other peoples hearing aids and never allow others to use yours, as this could damage your hearing. Never use your hearing aids in environments where there may be explosive gases, such as in mines, etc. Keep hearing aids, their parts, accessories and batteries away from children. Never try to open or repair the hearing aid yourself. Contact your hearing care professional if you need to have your hearing aid repaired. Your hearing aids contain radio communication technology. Al-
ways observe the environment in which you are using them. If any restrictions apply, you must take precautions to comply with these. Your hearing aid is very powerful and it can play sounds that exceed a level of 132 dB. There may therefore be a risk of dam-
aging your remaining hearing. Do not expose your hearing aids to extreme temperatures or high humidity, and dry them quickly if they get wet, or if you perspire heavily. 9 Your hearing aids should be stored and transported within the tem-
perature and humidity ranges of -18C to +40C (-0,4F to 104F) and 10%-95% rH. Storage and transportation up to 60C (140F) with 10%-95% rH can be accepted in shorter periods (duration of max. of 2 weeks). Your hearing aids are designed to operate from 0C (32F) to 50C
(122F). For more information about your hearing aids, visit: www.wi-
dex.com. 10 THE HEARING AID Indications for use The hearing aids are indicated for individuals with a range of hear-
ing loss from minimal (10dB HL) to severe-to-profound (100 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals
(audiologists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation. Intended use The hearing aids are intended as air conduction amplification devi-
ces to be used in everyday listening environments. The hearing aids may be equipped with the Zen program intended to provide a re-
laxing sound background (i.e. music/noise source) for adults who desire to listen to such a background in quiet. The battery Use a type 312 zinc-air battery for your hearing aid. 11 Always use a fresh, new battery that is precisely the kind recom-
mended by your hearing care professional. NOTE Check that the battery is completely clean and free of any residue be-
fore inserting it in the hearing aid. Otherwise your hearing aid may not function as expected. Never attempt to recharge your hearing aid batteries, as they could explode. Never leave a flat battery in the hearing aids while storing them. It could leak and ruin your hearing aid. Dispose of used batteries as indicated on the packaging and take note of the expiry date. Low battery indication When the battery is flat, a sound signal will play. If the battery drains suddenly there may however be no warning. We recom-
mend carrying a spare battery with you wherever you go. Changing the battery To change the battery, do as follows:
12 Take the adhesive tab off the new battery and make sure there is no sticky substance left on it. Let it
"breathe" for 60 seconds. Use the nail grip to gently swing the battery door open and re-
move the old battery. Now place the new battery in the drawer as shown. Close the draw-
er. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, remove the battery. NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery. 13 Tamper-resistant battery drawer If the hearing aid is going to be used by a child, you can ask your hearing care professional to provide it with a tamper-resistant bat-
tery drawer. To open battery drawer, use the special tool you've received, and do as illustrated. Sound signals Your hearing aid plays sounds to inform you that certain features have been activated or that you have changed programs. These sounds may be spoken messages or tones, depending on your needs and preferences. Program 1 Program 2 Program 3 Message or three short beeps Message/two short beeps Message/one short beep 14 Program 4 Program 5 Zen+
Message/one short and one long beep Message/one long beep and two short beeps Message/tone Ask your hearing care professional to turn these sounds signals off if you don't need them. Lost partner
(Only available in wireless 440-series) Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearing aid in the opposite ear. You will hear a spoken message in your ear. How to tell right from left The hearing aid for your right ear has a red mark. The hearing aid for your left ear has a blue mark. 15 Turning the hearing aid on and off To turn the hearing aid on, close the battery lid. The hearing aid will play a sound signal to indi-
cate that it is on, unless your hearing care pro-
fessional has deactivated this function. To turn off the hearing aid, push the battery lid downwards. NOTE You can also cup the hearing aid in your hand to verify that it is turned on. If it's on, it will whistle. Don't forget to turn off the hearing aid when it is not in use. 16 Putting on and removing the hearing aid 1. Insert the ear-set in the ear while holding the lower part of the tube. Pulling the outer ear upwards and backwards at the same time can be helpful. 2. Then place the hearing aid be-
hind the ear. The hearing aid should rest comfortably on the ear, close to your head. Your hearing aid can be fitted using different types of ear-sets. See the separate ear-set manual for more information about your ear-
set. NOTE If the hearing aid doesn't feel comfortable, or if it doesn't fit properly, causing irritation, redness or the like, contact your hearing care profes-
sional. 17 12 Removing the hearing aid Programs PROGRAMS Universal Quiet Transport Urban Start by removing the hearing aid from behind the ear. Then take the ear-set carefully out of the ear canal while you hold the lower part of the tube. USE For everyday use Special program for listening in quiet envi-
ronments For listening in situations with noise from cars, trains, etc. For listening in situations with changing sound levels (in supermarkets, noisy work-
places or similar) 18 PROGRAMS USE Party Music T M+T For listening in situations with many people talking at the same time For listening to music With this program you listen through the hearing aid's telecoil, which allows you to listen directly to the sound without back-
ground noise (requires a teleloop system) This program is a combination of the hear-
ing aid's microphone and the telecoil. You listen to the sound source, but can also hear other sounds SPECIAL PROGRAMS USE Zen Plays tones or noise for a relaxing sound background 19 SPECIAL PROGRAMS USE Phone This program is designed for listening to phone conversations SMARTTOGGLE PRO-
GRAMS USE Zen+
Phone+
This program is similar to Zen but allows you to listen to different types of tones or noise This program lets you listen to the phone and avoid the surrounding sounds. One of your hearing aids transmits the phone con-
versation to the other, so that you can lis-
ten with both ears NOTE You can only have one SmartToggle program on your hearing aid. 20 Depending on your hearing loss, your hearing care professional can activate the Audibility Extender feature. Ask your hearing care pro-
fessional if you could benefit from this. If your needs and preferences change over time, your hearing care professional can easily change your program selection Sound and program adjustment If you have two hearing aids, the push button can be programmed in several ways:
As a dedicated program button:
To change programs, just tap the button. To access and exit Smart-
Toggle programs, push and hold the push button down for more than one second (this setting is optional). Once you have accessed the SmartToggle program, you can change among the different Zen styles by short taps on the button. As a dedicated sound adjustment button:
Tap the button on your right hearing aid if youd like more audibility and more volume. If you need to decrease the volume or youd like more comfort, tap the button on your left hearing aid. 21 A long push on either of your hearing aids will mute and unmute the sound (this setting is optional). As a combined program and sound adjustment button:
If you have this option, tap the button on your right hearing aid if youd like more audibility and more volume. If you need to de-
crease the volume or if youd like more comfort, just tap the button on your left hearing aid. A long push on either of your hearing aids will change programs. If you only have one hearing aid, a short tap will change programs and a long tap will allow you to access the SmartToggle programs. Using a phone with your hearing aids When you use a phone, hold it against your head at an angle above your ear, rather than directly against the ear. 22 CLEANING Tools You will receive the following cleaning tools with your hearing aid. 1. Cloth 2. Brush 3. Long wax removing tool 4. Short wax removing tool 5. Battery magnet Cleaning the hearing aid Cleaning your hearing aid every day will make it more efficient and more comfortable to wear. Wipe the hearing aid with a soft cloth
(for example the cloth you received from your hearing care professional). If the microphone openings are still blocked, contact your hearing care pro-
fessional. 23 1.2.3.4.5. Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex Dry-Go to help keep their hearing aids dry and clean. Ask your hearing care profes-
sional if this is right for you. Leave the battery compartment open to ventilate the hearing aid. For information on how to clean your ear-set, see the ear-set man-
ual. Do not use any kind of liquid or disinfectant to clean your hearing aid. Clean and inspect your hearing aid every day after use to check that it is not broken. If the hearing aid breaks while you are wearing it, leaving small fragments in your ear canal, contact your doctor. Never try to take out the fragments yourself. 24 ACCESSORIES You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care professional. Name RC-DEX TV-DEX Use remote control for listening to TV and audio PHONE-DEX for easy landline use FM+DEX T-DEX UNI-DEX CALL-DEX COM-DEX for streaming audio and FM signals for connecting hearing aids to mobile phones via a telecoil for connecting hearing aids to mobile phones for easy wireless connection to mobile phones for wireless connection to mobile phones and other devi-
ces via bluetooth Available in some countries only. 25 TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hearing care professional. Problem Possible cause Solution The hearing aid is completely silent It is not turned on The hearing aid vol-
ume is not powerful enough The battery does not work Your ear is blocked by earwax Your hearing may have changed The hearing aid whis-
tles continuously Your ear is blocked by earwax 26 Make sure the battery drawer is completely closed Insert a new battery Contact your doctor Contact your hearing care professional/
doctor Contact your doctor Problem Possible cause Solution Your two hearing aids are not working in synchrony The connection be-
tween the hearing aids is lost Turn them off and on again The hearing aids do not respond with a corresponding change in volume or program to the con-
trol device a. The device is used beyond the transmis-
sion range b. Strong electromag-
netic interference in the vicinity c. The device and the hearing aids are not matched a. Move the device closer to the hearing aids. b. Move away from known source of EM interference c. Check with your hearing care profes-
sional to make sure the device is matched with hearing aids 27 Problem Possible cause Solution You hear interrup-
ted speech (on and off) from the hearing aids or no speech
(muted) from the transmitting hearing aid. a. The battery in one of the hearing aids has expired b. Strong electromag-
netic interference in the vicinity a. Replace battery in one or both hearing aids b. Move away from known sources of in-
terference NOTE This information covers only the hearing aid. See the Ear-sets for Wi-
dex hearing aids user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for as-
sistance. 28 REGULATORY INFORMATION EC directives Directive 1999/5/EC Hereby, Widex A/S declares that this B-F2 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity according to 1999/5/EC can be found at:
http://widex.com/doc N26346 Information regarding disposal Do not dispose of hearing aids, hearing aid accessories and batter-
ies with ordinary household waste. Hearing aids, batteries and hearing aid accessories should be dis-
posed of at sites intended for waste electrical and electronic equip-
ment, or given to your hearing care professional for safe disposal. 29 FCC and IC statements FCC ID: TTY-BF2 IC: 5676B-BF2 Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is sub-
ject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including in-
terference that may cause undesired operation. NOTE:
This equipment has been tested and found to comply with the lim-
its for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no 30 guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or televi-
sion reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. NOTE:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Changes or modifications to the equipment not expressly approved by Widex could void the users authority to operate the equipment. 31 Industry Canada Statement / Dclaration dindustrie Canada Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropi-
cally radiated power (e.i.r.p.) is not more than that necessary for successful communication. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device. 32 Conformment la rglementation dIndustrie Canada, le prsent metteur radio peut fonctionner avec une antenne dun type et dun gain maximal (ou infrieur) approuv pour lmetteur par In-
dustrie Canada. Dans le but de rduire les risques de brouillage radiolectrique lintention des autres utilisateurs, il faut choisir le type dantenne et son gain de sorte que la puissance isotrope rayonne quivalente
(p.i.r.e.) ne dpasse pas lintensit ncessaire ltablissement dune communication satisfaisante. Le prsent appareil est conforme aux CNR dIndustrie Canada appli-
cables aux appareils radio exempts de licence. Lexploitation est au-
torise aux deux conditions suivantes :
(1) lappareil ne doit pas produire de brouillage, et
(2) lutilisateur de lappareil doit accepter tout brouillage radiolec-
trique subi, mme si le brouillage est susceptible den compromet-
tre le fonctionnement. 33 SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (la-
bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and ad-
dress are stated next to the symbol. If appropriate, the date of manufacture may also be stated. Catalogue number The products catalogue (item) number. Consult instructions for use The user instructions contain important cautionary information
(warnings/precautions) and must be read before using the product. Warning Text marked with a warning symbol must be read before using the product. 34 Symbol Title/Description WEEE mark Not for general waste When a product is to be discarded, it must be sent to a designated collection point for recycling and recovering to prevent the risk of harm to the environment or human health as a result of the presence of hazardous substances. CE mark The product is in conformity with the requirements set out in Europe-
an CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand market. Interference Electromagnetic interference may occur in the vicinity of the product. 35 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www.widex.com Manual no.:
9 514 0344 001 #01 Issue:
2016-02 9 514 0344 001 #01