A WILSON ELECTRONICS BRAND DRIVE REACH PROFESSIONAL VEHICLE CELLULAR SIGNAL BOOSTER KIT User Manual NEED HELP?
support.weboost.com 866.294.1660 ______ Index Package Contents STEP 1: Mount Outside Antenna & Route Cable STEP 2: Mount Inside Antenna STEP 3: Wiring The Power Supply To Vehicle Battery STEP 4: Connect Coax Cables To Booster STEP 5: Connect Power Supply To Booster Light Patterns Troubleshooting Safety Guidelines Speci cations Warranty 1 2 6 7 8 9 10 11 12 13 14 ________ Package Contents Drive 4G-X Booster
& Bracket Outside NMO Antenna +
Connector Mounting Cable 4G In-Vehicle Antenna Power Supply Optional Cable Protective Tape For Installation DRIVE 4G-X FLEET PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT 1 ______ Step 1: Mount Outside Antenna & Route Cable Identify a location on the top of your vehicle that is:
Near the center of the roof At least 12 inches away from any other antennas At least 6 inches away from any windows
(for best performance install on top of vehicle) Mount the outside antenna by placing on top of vehicle. NOTE: Drill and 3/4 hole saw drill bit required. 6 in. away from windows
(including sunroofs) NMO Outside Antenna Placement WARNING: With this option, we recommend doing a soft install before drilling the hole. Set up the system by routing the cable through an open door or window, completing the setup instructions, verifying the system works as desired, and then drilling the hole. 2 PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT DRIVE 4G-X FLEET ______
(STEP 1 cont.) See diagrams below for NMO Outside Antenna installation. vehicle surface Protective Tape 3/4 bit Protective Tape Once you have determined the best location for the antenna, place the Protective Tape on the vehicle in the desired location. Using a 3/4 hole saw, drill hole in the center of the protective tape. remove collar insert through hole After hole has been drilled, insert NMO Mounting Cable through (SMA connector end rst) and remove collar. DRIVE 4G-X FLEET PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT 3 ______
(STEP 1 cont.) Position threads of the cable mount above vehicle surface. Apply included silicone grease to the o-ring on the collar then screw the collar to the base mount. Ensure the mount is centered in the hole and tighten with wrench. screw collar to base mount apply silicone grease Before attaching the antenna, clean the area around the mount. Apply a thin layer of silicone grease to the threads, only, of the NMO mount and to the o-ring on the antenna. DO NOT apply to the antenna pin contact surface. Screw the antenna onto the NMO mount and hand tighten into place. Ensure the antenna is screwed all the way in and make sure the casket is touching the vehicle surface. screw on NMO Antenna hand tighten 4 PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT DRIVE 4G-X FLEET ______
(STEP 1 cont.) Route NMO Outside Antenna cable inside the vehicle. For a professional installation we recommend routing the cable under the headliner and down through the side trim panel to the desired booster location on the oor of the vehicle. from NMO OutsideAntenna runcable h e a dlin er side trim panel r e t s o o b o t DRIVE 4G-X FLEET PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT 5 ______ Step 2: Mount Inside Antenna Identify a place to mount the 4G In-Vehicle Antenna, either on the side of the seat or on the dash and mount. The location should be at least 18 inches but no more than 36 inches from where the cellular device will be used. Adhesive and Velcro mounting options are included. seat option In-Vehicle Antenna dash option In-Vehicle InInn--VVehic Antenna AAnAntenn clean surface of dash before attaching adhesive strip 6 PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT DRIVE 4G-X FLEET ______ Step 3: Wiring The Power Supply To Vehicle Battery Use steps below as a draft/template of the general install of the power supply. 1 2 3 4 5 6 7 8 Before connecting the power supply, disconnect the vehicle battery leads to avoid any electrical shocks during installation. Locate a place where cables are already running through the rewall
(rear wall of engine bay) to the inside of the cabin. Locate the same rewall hole from step 2 in the inside of the vehicle cabin. Route the power cables of the power supply from the inside of the vehicle cabin out through rewall hole from steps 2 & 3. Note: The cables must be routed inside to outside since the power supply brick wont t through the rewall holes. The power supply brick should remain inside the vehicle cabin. Connect the positive lead of the power supply (lead with red tape) to the disconnected positive (+) lead of the battery (not the positive terminal on the battery itself). Connect the negative lead of the power supply (lead without tape) to the disconnected negative (-) lead of the battery (not the negative terminal on the battery itself). Connect the positive (+) lead back to the vehicle battery. Connect the negative (-) lead back to the vehicle battery. NOTE: Having the power supply directly connected to the battery may drain the batterys life. Please review the vehicles owners manual for more information. Adding a fuse tap may be another solution. A fuse tap is an electrical part that functions as a power splitter and is meant to be installed in the cars fuse box, making the amp shut off when the vehicles ignition switch is turned off . DRIVE 4G-X FLEET PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT 7 ______ Step 4: Connect Coax Cables To Booster Connect the cable from the NMO Outside Antenna to the port labeled Outside Antenna on the Drive 4G-X booster. NOTE: Bracket can be used to fasten booster in a speci c location if desired. from NMO Outside Antenna Connect the cable from the 4G In-Vehicle Antenna to the port labeled Inside Antenna on the booster. from Inside Antenna 8 PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT DRIVE 4G-X FLEET ______ Step 5: Connect Power Supply To Booster Connect the power supply cord to the end of the Drive 4G-X labeled Power. Congratulations! Once your booster is running please allow some time for your phone to adjust to your new signal. NOTE: Do NOT connect the power to the Signal Booster until you have connected both the Inside and Outside Antennas. Power Supply DRIVE 4G-X FLEET PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT 9 ______ Light Patterns Solid Green This indicates that your booster is functioning properly and there are no issues with installation. Blinking Red, Then Solid Green This indicates that one or more of the booster bands has reduced power due to a feedback loop condition called oscillation. This is a built in safety feature to prevent harmful interference with a nearby cell tower. If you are already experiencing the desired signal boost, then no further adjustments are necessary. If you are not experiencing the desired boost in coverage then refer to the Troubleshooting section below. Solid Red This is due to a feedback loop condition called oscillation. This is a built in safety feature that causes a band to shut off to prevent harmful interference with a nearby cell tower. Refer to Troubleshooting section below. Light Off If the Drive 4G-X Signal Boosters light is off, verify your power supply has power. NOTE: The Signal Booster can be reset by disconnecting and reconnecting the power supply. After troubleshooting you must initiate a new power cycle by disconnecting and then reconnecting power to the Booster. NEED HELP?
support.weboost.com 866.294.1660 10 PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT DRIVE 4G-X FLEET ______ Troubleshooting FIXING BLINKING OR SOLID RED ISSUES This section is only applicable if the booster is red or blinking red and you are not experiencing the desired signal boost. 1 2 Relocate the inside and outside antenna further from each other. The objective is to increase the separation distance between them, so that they will not create this feedback condition discussed before. Unplug the Boosters power supply. 3 4 5 Plug power supply back in. Monitor the indicator light on your booster. If, after a few seconds of power on, a solid or blinking red light appears, repeat steps 1 through 3. Increase the separation distance until the condition is corrected and/or desired coverage area is achieved. Note: Horizontal separation of the two antennas typically requires a shorter separation distance than perpendicular separation. If you are having any diffi culties while testing or installing your booster, contact our weBoost Customer Support team for assistance (866.294.1660). FREQUENTLY ASKED QUESTIONS What hours can I contact customer support?
Customer Support can be reached monday thru friday by calling 866.294.1660, or through our support site at support.weboost.com. Why do I need to create distance between the booster and the antenna?
Antennas connected to a booster create spheres of signal. When these spheres overlap, a condition called oscillation occurs. Oscillation can be thought of as noise, which causes the booster to scale down its power or shut down to prevent damage. The best way to keep these spheres of signal from overlapping is to maximize separation between the inside and outside antennas. DRIVE 4G-X FLEET PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT 11 ______ Safety Guidelines Use only the power supply provided in this package. Use of a non-weBoost product may damage your equipment. The Signal Booster unit is designed for use in an indoor, temperature-controlled environment
(less than 150 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures in excess of that range. All inside low pro le antennas must have at least 1.5 separation distance from all active users. Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell phone. RF Safety Warning: Any antenna used with this device must be located at least 8 inches from all persons. This is a CONSUMER device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your providers consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05. You MUST operate this device with approved antennas and cables as speci ed by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from (i.e., MUST NOT be installed within 20 cm of) any person. You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or licensed wireless service provider. WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device. FOR MORE INFORMATION ON REQUIREMENTS SET OUT IN ISED CPC-2-1-05, SEE BELOW:
http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR WIRELESS PROVIDER, PLEASE SEE BELOW:
Sprint: http://www.sprint.com/legal/fcc_boosters.html T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827 Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp 12 PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT DRIVE 4G-X FLEET ______ Speci cations Model Number FCC ID:
IC:
Connectors Antenna Impedance Frequency Power output for single cell phone (Uplink) dBm Power output for single cell phone (Downlink) dBm Noise Figure Isolation Power Requirements Drive Reach 4600555 PWO460055 4726A-460055 SMA-Female 50 Ohms 698-716 MHz, 729-746 MHz, 777-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz 700 MHz Band 12/17 27.3 700 MHz Band 12/17 5.0 700 MHz Band 13 27.1 700 MHz Band 13 5.2 1700 MHz Band 4 28.4 2100 MHz Band 4 5 1900 MHz Band 2 27.7 1900 MHz Band 2 5.1 Maximum Power 800 MHz Band 5 27.0 800 MHz Band 5 5.2 5 dB nominal
> 90 dB 6 V 2 A The term IC before the radio certi cation number only signi es that Industry Canada technical speci cations were met. Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for ve minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 ( ve) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Boosters microprocessor. This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modi cations not expressly approved by weBoost could void the authority to operate this equipment. ______ Antenna Kit Options The following accessories are certi ed by the FCC to be used with the Drive Reach. Mobile Outside Antenna Kit Options Kit 314405 NMO Antenna w/14 RG-58 Kit 301103 314202 311125 311128 Magnet Mount w/12.5 RG-174 Kit 314203-5810 NMO Antenna w/10 RG-58 Kit 311130-5810 Marine Antenna w/10 RG-58 Kit 311102 Glass Mount w/14 RG-58 Kit 304414 304415 Trucker Antenna w/15 RG-58 Kit ANT000017 Mini-Mag Mount w/10 LMR-100 Kit 311119 Trucker Antenna w/13.5 RG-58 Kit 311133 Trucker Antenna w/13.5 RG-58 Kit 314203-17410 NMO Antenna 10 RG-174 Kit 311104-17410 NMO Antenna 10 RG-174 Kit 301126 301113 Mini-Mag Mount w/12.5 RG-174 Kit 304420 Marine Antenna w/20 RG-58 Kit 311112-17410 NMO Antenna 10 RG-174 Mobile Inside Antenna Kit Options Kit ANT000006 Low Pro le Antenna w/10 LMR-100 DRIVE 4G-X FLEET PROFESSIONAL VEHICLE SIGNAL BOOSTER KIT 13 2 YEAR WARRANTY weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase. Signal Boosters may also be returned directly to the manufacturer at the consumers expense, with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by weBoost. weBoost shall, at its option, either repair or replace the product. This warranty does not apply to any Signal Boosters determined by weBoost to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties. Replacement products may include refurbished weBoost products that have been recertified to conform with product specifications. RMA numbers may be obtained by contacting Customer Support DISCLAIMER: The information provided by weBoost is believed to be complete and accurate. However, no responsibility is assumed by weBoost for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use. 3301 East Deseret Drive, St. George, UT 866.294.1660 www.weboost.com support.weboost.com Copyright 2017 weBoost. All rights reserved. weBoost products covered by U.S. patent(s) and pending application(s) For patents go to: weboost.com/us/patents NOT AFFILIATED WITH WILSON ANTENNA GDE000069_RevFCC_01.31.19