User Manual and Installation Guide Mobile Reader Edge www.proxy.com | support@proxy.com Last updated: February 10, 2020 For additional oces around the world , see https://www.proxy.com/contact Contacts Proxy,Inc. San Francisco (Global Headquarters) 500 3rd Street #245 San Francisco, CA 94107 USA Proxy Technical Support: https://support.proxy.com/hc/en-us
| 2 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install Table of Contents Introduction Edge Reader Functionality Edge Reader Enclosure Edge Reader Enclosure Wall Plate Edge Relay Enclosure Edge Relay Enclosure Wall Plate Product Details RF Exposure Information Product Specications Installation Details Parts List Recommended Tools Wire connecters (dry/wet) Recommended Infrastructure Wiring Harness Information Wiring Recommendations Mounting the Edge Reader Location of mounting holes on wall Edge Reader Installation Steps Wiring Diagrams and Steps Door Contacts Power up and Testing Certications FCC IC CE UL294 Install Troubleshooting Warranty Cable colors for Edge Reader Enclosure [5 Core Grey]
Cable colors for Edge Relay Enclosure [5 Core Grey]
Cable colors for Edge Relay Enclosure [8 Core Black]
5 5 5 6 6 7 7 8 8 9 9 9 9 9 10 10 10 10 11 12 13 13 14 15 16 17 17 17 19 19 21 21 22
| 3 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install
| 4 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install This document details the Proxy Mobile Reader Edge and its basic operational and installation procedures. It covers the details of the Proxy Mobile Reader Edge form-factor. Model(s):
Proxy Mobile Reader Edge White [Reader PEMW, Relay PERW]
Proxy Mobile Reader Edge Black [Reader PEMK, Relay PERK]
Introduction Version(s):
1.0, 1.1, 1.2, 1.3 Edge Reader Functionality Proxy Mobile Reader Edge is a standalone physical access control wireless mobile credential reader that provides contactless credentials over Bluetooth Low Energy (BLE). The Edge Reader interfaces directly with electried door hardware to allow direct access to a single point of entry. The Proxy Mobile Reader Edge consists of the following main parts.
| 5 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install Edge Reader Enclosure Edge Reader Enclosure Wall Plate Dimension in millimeters (mm) & inches (in)
| 6 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install Edge Relay Enclosure Edge Relay Enclosure Wall Plate Dimensions in millimeters (mm) & inches (in)
| 7 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install Product Specications Model Name:
Device Type:
Type of Equipment:
Interface Type:
Mobile Reader Edge Mobile Credential: Bluetooth Low Energy (BLE) Physical Access Control Reader (accessory equipment) Sealed Edge Reader (Suitable for Indoor and Outdoor use) Unsealed Edge Relay (Suitable for Indoor use only) Pigtail Cable Edge Reader Enclosure [5 Core Grey]
Pigtail Edge Relay Enclosure [5 Core Grey, 8 Core Black]
Input Voltage (v1.0, v1.1):
Input Voltage (v1.2 and above):
6V - 12V DC (12V recommended) 6V - 30V DC (12V recommended) Current Draw:
500 mA @ 12V DC Power Consumption:
6W (Max) Communication Protocol:
BLE, IEEE 802.11b/g/n Credential Type:
Proxy Mobile Credential Credential Transmission Technology:
BLE (2.4GHz) Dimensions (Edge Reader):
128.3 mm x 44.7 mm x 24.6 mm (H x L x W) Dimensions (Edge Relay):
72 mm x 44.5 mm x 23.9 mm (H x L x W) Product Weight:
308 g Operating Temperature:
Operating Humidity:
-35 to 66C (-31 to 149F) 5 to 95% relative humidity (non-condensing) RF Exposure Information This device has been tested and meets applicable limits for Radio Frequency (RF) exposure. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body.
| 8 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install Installation Details Wiring methods shall be in accordance with the National Electrical Code (ANSI/NFPA70), local codes, and the authorities having jurisdiction. Parts List Edge Reader Edge Relay Mounting Screws (A)
#6-32 x 1 (Phillips) Security Screw (B)
#6-32 x 3/8 (Tamper Resistant) x2 Nylon anchor plugs
#6 x 1 x1 x1 x4 x4 Recommended Tools Wire Stripper(s) (18-24 AWG) Screwdrivers Tamper resistant torx bit (TR10) Wire connecters (dry/wet) Electrical Tape
| 9 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install Recommended Infrastructure All cabling and wiring shall be UL Listed and/or UL Recognized Refer to Wiring Recommendations for guidance on wire type and length Power Supply- Sucient to provide 500mA @ 12V DC plus power for door hardware. See door hardware manufacturer's specications. Important: Edge Reader and Edge Relay can NOT be installed at a distance greater than 30 ft (10 m) from each other Wiring Harness Information Cable colors for Edge Reader Enclosure [5 Core Grey]
Colors Sheath Color Name UART TX UART RX GND Name UART RX UART TX GND 5V (v1.0, v1.1) / +VDC (v1.2 and above) 3V3 (v1.0, v1.1) / GPIO (v1.2 and above) 5V (v1.0, v1.1) / +VDC (v1.2 and above) 3V3 (v1.0, v1.1) / GPIO (v1.2 and above) Colors Green White Red Yellow Black Colors Green White Red Yellow Black Cable colors for Edge Relay Enclosure [5 Core Grey]
Colors Sheath Color
| 10 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install Cable colors for Edge Relay Enclosure [8 Core Black]
Colors Sheath Color Notes Strike COM Strike N/O Name
+VDC GND Rex +
Rex -
DPS +
DPS -
Colors Red Black Green White Brown Blue Grey Grey v1.1 and above v1.1 and above
** For Wiring diagrams and termination points please see the full installation manual available on our website. Installations will dier between electronic strike manufacturers and applications.
** All wires not being used should be terminated.
** Refer to the online documentation for operation of DPS + and DPS -. Caution:
During wiring make sure that the +VDC, 5V, and 3V3 lines (red or yellow) do not make contact with any other wires, as it might aect product functionality and cause damage to the product.
| 11 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install Wiring Recommendations Note: Always refer to vendor wiring instructions, requirements and recommendations for power supplies and access control system panels. Where vendors recommended installation requirements exist, they shall supercede the table below. Type AWG Shielded?
Max Length Alpha Wire P/N or Equivalent Power (22 AWG) 1292C 600 ft (180 m) Power (18 AWG) 2422C 1500 ft (455 m) 22 18 22 20 18 Yes Yes Yes Yes Yes 250 ft (75 m) 300 ft (90 m) 500 ft (150 m) Reader (22 AWG) 1299/10C Reader (20 AWG) M4666 Reader (18 AWG) M4698
| 12 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install Mounting the Edge Reader Location of mounting holes on wall
| 13 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install Edge Reader Installation Steps Important: Edge Reader and Edge Relay can NOT be installed at a distance greater than 30 ft (10 m) from each other Make two holes on the wall as per the image above corresponding to the type of reader o Edge Reader enclosure on the unsecured side (outside of the door frame) o Edge Relay enclosure on the secured side (inside of the door frame) Insert the nylon screw plugs into the wall Connect the wires as per Wiring Harness Information o Cables with the grey sheath [5 Core Grey] are to be connected color to color Edge Reader and Edge Relay enclosure wall plates are to be secured onto the wall using the mounting screws (A) Install the Edge Reader and Edge Relay enclosure onto respective wall plates Secure the Edge Reader and Edge Relay enclosure to the wall plates using security screws (B)
| 14 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install Wiring Diagrams and Steps Connect to Door Hardware Step 1:
Step 2:
Step 3:
Step 4:
Connect the 5 wires from the Edge Reader Enclosure (outside) unit to the 5 wires from the Edge Relay Enclosure (inside) unit based on corresponding colors Crimp the positive (red) wire from the power source to the red wire of the Edge Relay Enclosure (inside) unit and to one of the wires from the strike Crimp the ground (black) wire from the power source to the black wire of the Edge Relay Enclosure (inside) unit and to the white wire of the Edge Relay Enclosure (inside) Crimp the green wire from the Edge Relay Enclosure (inside) unit to the remaining strike wire
| 15 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install Connect to Controller Step 1:
Step 2:
Step 3:
Connect the 5 wires from the Edge Reader Enclosure (outside) unit to the 5 wires from the Edge Relay Enclosure (inside) unit based on corresponding colors Connect the brown and blue wires of the Edge Relay Enclosure
(inside) unit to the two wires from the REX input of the access controller Connect the black (GND) and red (+VDC) wires to a power source (this could be provided by the controller) equivalent to what is needed to power the electried lock Door Contacts The DPS+ and DPS- lines are intended for use with door contacts. For install instructions and current status, please visit: https://proxy.com/s/edge-install.
| 16 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install Power up and Testing 1. Turn power on Indicator light (top of enclosure) turns on and blinks red Branding light (front of enclosure) turns on (Proxy Logo Displayed) 2. Have an organization administrator refer to the Proxy Quick Start Guide, located at https://support.proxy.com for setting up their organizations mobile access including how to download the mobile app and add new readers. Each product is programmed with the pre-dened RF parameters Each product RF power level is measured to ensure the power level not exceeding the target Certications FCC Tune up power table BLE / WLAN power level, in a fully calibrated setup. The user has no possibility to change these settings later on Please nd below the Maximum Transmit Power for production units:
<For Type1LD>
Band / Mode Bluetooth Average Power (dBm) GFSK LE 8 Band / Channel / Frequency
(MHz) 2.4GHz WLAN IEEE 802.11 Average Power (dBm) 11b 17 11g 17 HT20 17
| 17 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install
<For XRBH-1>
Band / Mode Bluetooth Average Power (dBm) GFSK LE 5 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This device has been tested and meets applicable limits for Radio Frequency (RF) exposure. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator & your body. RF Exposure Information Information to user This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modications not expressly approved by Proxy, Inc. could void the user's authority to operate the equipment.
| 18 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install IC This Class B digital apparatus complies with Canadian ICES-003. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) This device may not cause interference
(2) This device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes:
(1) lappareil ne doit pas produire de brouillage, et
(2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. RF Exposure Information This device has been tested and meets applicable limits for Radio Frequency (RF) exposure. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator & your body. Informations dexposition RF Cet appareil a t test et rpond aux limites applicables en matire dexposition aux radiofrquences
(RF). Cet quipement doit tre install et utilis avec une distance minimale de 20 cm entre le radiateur et votre corps. CE Tune up power table BLE / WLAN Each product is programmed with the pre-dened RF parameters Each product RF power level is measured to ensure the power level does not exceed the target power level, in a fully calibrated setup. The user has no possibility to change these settings later on Declaration: The importer information and postal detail will be provided with the shipping document.
| 19 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install Please nd below the Maximum Transmit Power for production units:
Average Power (dBm)
<For Type1LD>
Band / Mode Bluetooth
<For XRBH-1>
Band / Mode Bluetooth Band / Channel / Frequency
(MHz) 2.4GHz WLAN IEEE 802.11 Average Power
(dBm) 11b 17.3 11g 16.9 HT20 16.9 Average Power (dBm) LE GFSK 1.5 LE GFSK 1.3 Hereby, Proxy, Inc., declares that the radio equipment type Proxy Mobile Reader Edge is in compliance with Directive 2014/53/EU. Please scan the barcode on the label to view the user guide. Waste Electrical and Electronic Equipment (WEEE) This symbol means that according to local laws and regulations your product and/or its battery shall be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. Proper recycling of your product will protect human health and the environment.
| 20 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install UL294 All terminals are Power Limited / Class 2 circuits. UL294 access control performance levels Destructive attack:
Line Security:
Endurance:
Standby Power:
Level I Level I Level I Level I Install Troubleshooting Possible Symptoms Likely issue How to resolve Reader Logo is not illuminated Power supply is disconnected or not supplying enough voltage Power supply is disconnected or not supplying enough voltage Reader is constantly rebooting (turns on, beeps, turns o) Either wiring at the reader or at the power supply has been disconnected. Double check both connections to bring the reader back online. Insucient power supply system may also cause this- double-check the wiring connecting the reader to the panel. Either wiring at the reader or at the power supply has been disconnected. Double check both connections to bring the reader back online. Lack of power to the ACS system may also cause this- double-check the wiring connecting the reader to the panel. Reader is power cycling Try resetting the reader in the Proxy App. If this does not resolve the issue please email support@proxy.com to escalate. Logo is purple, cycling clockwise Reader is in the process of updating or connecting to Wi-Fi Wait up to ve minutes, the reader will return to normal once the task is complete. Note: The door can still be accessed when the reader is busy. The indicator wont ash, but the reader will still beep to indicate access.
| 21 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install Logo is still purple after giving plenty of time for update Update issue Indicator ashing red continuously Hardware issue Issues Unlocking Reader does not acknowledge phone Permissions issue Bluetooth issue Reader ashes red Do not have permission to access that reader Have to open app to get reader to unlock Geo-fence/ locations issue Try resetting the reader in the Proxy App. If this does not work, try manually resetting the reader by disconnecting and reconnecting the black and red wires. If this does not resolve the issue please email support@proxy.com to escalate. Power-cycling the Reader will likely resolve this issue. Contact support@proxy.com if it does not, or if this happens with any frequency. Be sure the user has been granted access through Proxy Mobile Access Manager. Users need to be added to the org, as well as relevant groups. All groups need to be associated with access points in order to allow ingress. Be sure that Bluetooth is enabled. If it is, toggle airplane mode to disconnect all existing Bluetooth connections & reconnect it for a strong connection. Ensure that the user in question has the correct permissions within the Proxy Mobile Access Manager. Users need to be added to the org, as well as relevant groups, and all groups need to be associated with access points in order to allow ingress. Be sure location services are always enabled if a user is terminating the app between uses. If a user prefers to keep location services turned o, they will need to open the app in order to unlock Proxy reader every time, unless they do not ever terminate the app. Warranty For warranty information, visit this link: https://www.proxy.com/legal
| 22 User Manual and Installation Guide: Proxy Mobile Reader Edge This document may have been updated since printing for the latest, please visit https://proxy.com/s/edge-install