User Manual Base Station Model: SBS50 The X-Sense home security system provides security monitoringand remote control of your home devices via the X-Sense HomeSecurity app. As the hub of your X-Sense home security system,the base station connects your devices to the X-Sense HomeSecurity app, through which you can control your home securityanywhere and anytime. Product Overview LED Indicator USB Input Speaker Pair/Silence Button Package Contents Base Station Power Adapter Power Cable User Manual Technical Specifications Model Power Supply SBS50 Input:100240 VAC 50/60 Hz; Output: 5.0 V 1.0 A Operating Temperature 40100F (4.437.8C) Operating Relative Humidity 085% RH (non-condensing) Alarm Volume App Wi-Fi Frequency Operating Frequency Wi-Fi Transmission Range Wireless Protocol Device Setup 100 dB X-Sense Home Security (both Android and iOS supported) 2.4 GHz (Incompatible with 5 GHz Wi-Fi network) 912.375 MHz (US)/868 MHz (EU) 164 ft (50 m) IEEE 802.11b/g/n Download the X-Sense Home Security App To download the X-Sense Home Security App, scan the QR code or search for X-Sense Home Security in the Apple App Store or Google Play Store. Sign up with a valid email address. If you already have an account, make sure the app is updated to the latest version. Note: Make sure your smartphone supports iOS 11 and higher, or Android8.0 and higher. Before connecting devices, make sure that:
1. You know your Wi-Fi network name and password. 2. You are connecting your base station and smoke alarms using a 2.4 GHz Wi-Finetwork
(incompatible with 5 GHz Wi-Fi network). 3. Make sure the Bluetooth on your phone is turned on. Note: When the device is configured via Wi-Fi, make sure your mobile phone and devices are as close to the router as possible, which can speed up device configuration. Connect the Base Station to the Network 1. Connect the base station to a power source with the power adapter. 2. Tap in the app, select Base Stations, select Base Station(SBS50) in the product list, and then you will see the Scan QR Codepage. Scan the QR code on the bottom of the base station. 3. Enter a name for the base station. Select the home you created or create a new home for the base station, then select the room in which it is installed. If you create a new home, you will need to enter a name and select the country or region in which you live. 4. Press and hold the pair button of the base station for 5 seconds until the LED indicator flashes yellow rapidly, indicating that the base station is waiting to connect to the Wi-Fi. Press and hold for 5 seconds The LED indicator will flash yellow 5. Tap Operation confirmed and click Next. The page will show Searching for nearby Bluetooth devices. 6. Enter the correct Wi-Fi and password then click Next to add the device. You will hear connecting to Wi-Fi. 7. After successfully connected, you will hear Wi-Fi connected and theDevice added page will appear. The LED indicator will stay solid blue and you can find the base station in the device list. LED Indicator Status Powering On LED Indicator The LED flashes red once. Wi-Fi Connected Successfully The LED remains solid blue. Failed to Connect to the Wi-Fi The LED remains solid yellow. Wi-Fi Pairing Mode The LED flashes yellow. Alarm The LED flashes red. Troubleshooting PROBLEM CAUSE SOLUTION The base station failed to connect to the network. The app push notification is delayed or there are no push alerts. The entered Wi-Fi name and/or password are wrong. The phone Bluetooth is not turned on. The base station is not entering pairing mode. Enter the correct Wi-Fi name and password. Turn on the phones Bluetooth. Press and hold the Pair button on the base station for 5 seconds and its LED will flash yellow to enter the pairing mode. The app push notification permission is disabled. Turn on the push notification permission on the phone. The base station is not within The distance between the base station and the the network coverage of the router. router should be within 164 ft (50 m). Please ensure that the base station is always within the network coverage of the router. The communication between Reduce the obstacles between the device and the device and base station is base station. The maximum distance between not stable or they are toofar apart. the device and the base station in an open environment is 1,640 ft (500 m). The alarm sound is low. The volume level is set too In the base station setting, comes to the sound low. settings to increase the alarm volume. The WiFi connection of the Make sure that the network connection base station is disconnected. between the router and base station is normal. The base station is powered off. Make sure the base station is powered on. The app shows that the base station is offline. FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. RF Exposure Statement This equipment complies with FCC/ISED RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. Environmental Protection Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with Local Authority or retailer for recycling advice. Manufacturer and Service Information X-Sense Innovations Co., Ltd. Address: B4-503, Kexing Science Park, 15 KeyuanRoad,Shenzhen, 518057, CHINA V1.1