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1 | User manual | Users Manual | 707.75 KiB | September 03 2021 |
OG5500
USER MANUAL OG5500
Hello.
Congratulations on purchasing your new Ogawa OG5500.
At Ogawa we understand every body is different and have carefully designed on our massage chair with that in mind.
But enough about us, this is about you. Learning how to use your new chair is simple (we designed it that way).
So let’s get started.
For replacement parts and tech support, please call our service and warranty hotline, or visit
www.cozziausa.com
1
TABLE OF CONTENTS
Safety
Dimensions
Contents
Move & Clearance
Components
Massage Points
Specifications
How To Use
Pre-Programed Massage Descriptions
Grounding Instruction
Troubleshooting
Care and Storage
Warranty
2
3-5
6
7
8
9
10
11
12-15
16-17
18
18
18
19-20
INTROCARECHAIR use as this may cause injury.
• Stop operation immediately if you feel any discomfort.
• This product is not intended for self-treatment of conditions that should be
managed by a qualified health care provider.
• People on medication or with medical conditions, please consult your doctor
before use. Please do not use the product if you are not feeling well.
SAFETY PRECAUTIONS
We’re looking out for you.
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including
the following:
Read all instructions before using (this appliance).
DANGER-To reduce the risk of electric shock:
• Always unplug this appliance from the electrical outlet immediately after using and before
cleaning.
• Never use pins or other metallic fasteners with this appliance.
• Carefully examine the covering before each use. Discard the appliance if the covering
shows any sign of deterioration, such as checking, blistering, or cracking.
•Keep Dry-Do not operate in a wet or moist condition.
WARNING-To reduce the risks of burns, fire, electric shock or injury to persons:
• An appliance should never be left unattended when plugged in. Unplug from outlet when
not in use, and before putting on or taking off parts.
• Close supervision is necessary when this appliance is used by, on, or near children,
invalids, or disabled persons.
• Use this appliance only for its intended use as described in this manual. Do not use
attachments not recommended by the manufacturer.
• Never operate this appliance if it has a damaged cord or plug, if it is not working properly,
if it has been dropped or damaged, or dropped into water. Return the appliance to a
service center for examination and repair.
• Do not carry this appliance by supply cord or use cord as a handle.
• Keep the cord away from heated surfaces.
• Never operate the appliance with the air openings blocked. Keep the air openings free of
lint, hair, and the like.
• Never drop or insert any object into any opening.
• Do not use outdoors.
• Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.
• To disconnect, turn all controls to the off position, then remove plug from outlet.
• Keep children away from extended foot support.
• Connect this appliance to a properly grounded outlet only. See Grounding Instructions.
• Use heated surfaces carefully. May cause serious burns. Do not use over insensitive skin
areas or in the presence of poor circulation. The unattended use of heat by children or
incapacitated persons may be dangerous.
• Do not operate under blanket or pillow. Excessive heating can occur and cause fire, electric
shock, or injury to persons.
SAVE THESE INSTRUCTIONS
This massage chair is intended for household use only.
1. Usage Environment
• Do not use the massage chair in an excessively humid or dusty environment as
this may result in malfunction or electric shock.
• Do not use the massage chair in a room with a temperature of 104°F or higher.
• Do not expose the massage chair to heaters, stoves or direct sunlight.
• Place and use the massage chair on an even, non-slip floor.
• The massage chair is designed for home use and not for commercial purposes.
Caution
• This massage chair is to be used indoors only.
• If you use the massage chair in a cold room, do not increase the
room temperature abruptly. It is recommended that you increase the
temperature gradually to a normal level.
• If the massage chair is stored in a cold place and is being brought
into a warm environment, it is advisable to wait for one hour before
use. This is because its performance may not be at optimum level,
as there may be water droplets on the mechanical parts due to
consideration. Using the massage chair under such conditions may
result in malfunction.
2. Safety Precautions
• To ensure safe and correct use of the massage chair, do not operate it
without reading this operation manual carefully.
• Do not use the massage chair when the upholstery or seat is removed. This
may cause injury or malfunction.
• Do not use the massage chair in combination with other therapeutic
equipment or electric blanket etc., as this may result in ineffectiveness or
injury.
• Do not use the massage chair an hour before or after eating as this may have
adverse effects on the user.
• Do not allow children or pets to play around the massage chair, e.g. behind
the backrest, under the seat base or legrest of the massage chair. This may
result in injury.
• Do not use the massage chair when your body is wet.
• Do not operate the massage chair with wet hands.
• It is not recommended to use the massage chair for more than 30 minutes.
• Do not perform continuous massage on the same spot of your body for more
than 5 minutes at a time as this may result in excessive stimulation and may
have adverse effects.
• Do not insert your hand or foot along the paths of the massage rollers during
3
4. Instances When the Massage Chair Should Not Be Used
In the following events, please switch off the main power switch immediately and disconnect
the power cord from the electrical outlet:
• If liquid is accidentally spilled onto the massage chair. This may result in electric shock or
malfunction.
• If the fabric of the backrest is torn and the internal components are exposed.
• If pain or discomfort is felt during massage, stop operation immediately and consult your doctor.
• If you detect any malfunction or any other abnormal condition during operation.
• If there is power failure. Injury may occur when power is restored unexpectedly.
• If there is lightning.
5. Assembly and Repair of the Massage Chair
• Do not disassemble the backrest cover of the massage chair. Touching the internal
components may result in malfunction or electrical shock.
• This massage chair must only be professionally serviced or repaired. Do not attempt to
disassemble or repair the massage chair by yourself.
6. Things to Be Noted About the Power Plug and Cord
• Check that the Alternating Current (AC) voltage corresponds with the specifications indicated
for the massage chair.
• Do not connect or disconnect the power plug from the electrical outlet with wet hands. This
may result in malfunction or electric shock.
• When disconnecting the power plug, pull it by holding the plug, not the cord.
• Although operation will be stopped automatically by the Auto-Timer function, always
remember to switch off the main power after use.
• Do not place the power cord under the massage chair or any other heavy objects.
• Do not wind the power cord around the massage chair as this may damage the cord and
result in a fire or electric shock.
• Do not operate the massage with a damaged cord or extension cord.
• Do not use the massage if the electrical outlet is loose.
• If the power cord is damaged, it should be replaced by a qualified technician.
use as this may cause injury.
• Stop operation immediately if you feel any discomfort.
• This product is not intended for self-treatment of conditions that should be
managed by a qualified health care provider.
• People on medication or with medical conditions, please consult your doctor
before use. Please do not use the product if you are not feeling well.
3. People with Medical Conditions
Consult your doctor before use if you:
• are under medical rest as ordered by a doctor.
• have spinal disorders, an abnormal spinal condition or have suffered a spinal
injury.
• have back problems.
• have diabetes, osteoporosis or sensory impairment.
• have joint dysfunction such as rheumatism, hammertoe or gout.
• have a pacemaker or other electronic medical devices.
• may be pregnant.
• have phlebitis or thrombosis.
• have an increased risk for blood clots.
• had recent surgery.
• Have surgical pins, screws, or anything mechanical in the legs, ankles or feet.
• This massage chair is not intended for use by children or persons
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given
supervision or instruction or instruction concerning use of the
massage chair by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with
the massage chair.
• Avoid using the massage chair under the influence of alcohol.
• Do not apply massage rollers directly on the head, elbow or knee
joints, torso or abdomen.
• If your legs or feet slip off the leg rest during massage, do not force
them back in as this may result in injury.
• Remove the power plug from the electrical outlet immediately
should liquid be accidentally spilled onto the massage chair. Do not
use wet hands to connect or disconnect the power plug from the
electrical outlet.
• Do not tamper with the power cord or use the massage with a
damaged cord as this may result in malfunction and electric shock.
Caution
4
• To ensure safe and correct use of the massage chair, do not operate it
without reading this operation manual carefully.
• Do not use the massage chair when the upholstery or seat is removed. This
may cause injury or malfunction.
• Do not use the massage chair in combination with other therapeutic
equipment or electric blanket etc., as this may result in ineffectiveness or
injury.
adverse effects on the user.
• Do not use the massage chair an hour before or after eating as this may have
• Do not allow children or pets to play around the massage chair, e.g. behind
the backrest, under the seat base or legrest of the massage chair. This may
result in injury.
• Do not use the massage chair when your body is wet.
• Do not operate the massage chair with wet hands.
• It is not recommended to use the massage chair for more than 30 minutes.
• Do not perform continuous massage on the same spot of your body for more
than 5 minutes at a time as this may result in excessive stimulation and may
have adverse effects.
• Do not insert your hand or foot along the paths of the massage rollers during
FCC STATEMENT
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
2. Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
ISEDC warning
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/ TV technician for help.
—This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment .
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for
an uncontrolled environment. In order to avoid the possibility of exceeding
the FCC radio frequency exposure limits, Human proximity to the antenna
shal not be less than 20cm (8 inches) during normal operation.
This device complies with Innovation, Science, and Economic Development
Canad licence-exempt RSS standard(s). Operation is subject to the following
two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may
cause undesired operation of the device.
Le présent appareil est conforme aux CNR d' Innovation, Sciences et
Développement économique Canada applicables aux appareils radio exempts
de licence.
L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil nedoit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en compromettre le fonctionnement.
The device is compliance with RF exposure guidelines, users can obtain Canadian
information on RF exposure and compliance.
The minimum distance from body to use the device is 20cm.
Le présent appareil est conforme
Après examen de ce matériel aux conformité ou aux limites d'intensité de champ RF,
les utilisateurs peuvent sur l'exposition aux radiofréquences et la conformité and
compliance d'acquérir les informations correspondantes.
La distance minimale du corps à utiliser le dispositif est de 20cm.
5
DIMENSIONS
First, let’s get your chair inside.
44.1”
59.1”
Box
1
29.5”
Box
2
34.25”
60.63”
21.65”
30.71”
Base & Backrest
23.23”
20.08”
Footrest
6
CONTENTS
Everything you need for a relaxing experience.
OG5500
USER MANUAL OG5500
OG5500
OG5500
OG5500
User Manual
Installation Manual
Warranty Postcard
Power Cord
OG5500 Massage Chair
7
HANDLING INSTRUCTIONS
Lift and hold the bottom of the chair
One person lift footrest 45 Degrees onto wheels
CLEARANCE
8”
8”
3”
Reserve space on the left and right
Reserve space on the front and back
31.5”
8
CHAIR COMPONENTS
Some of your chair’s most important features.
Pillow
Shoulder Panel
Side Panel
Slip Bar
Note: The speaker will only operate when the massage chair is in operation
To play music using your massage chair’s speakers, please connect your
smartphone, tablet, or other electronic device to your chair, using bluetooth.
Speaker
Remote Control
Backrest Pad
Armrest
Seat Pad
Footrest
9
MASSAGE POINTS
12 Air Bags
2 Heating Pads
20 Air Bags
2 Rollers
Back Massage Mode
Air Bag
Heating Pads
Roller
10
CHAIR SPECIFICATIONS
A few important facts about your massage chair.
OG5500
Model No.
OG5500
Max. Time Rate
30 minutes
Dimensions (L x W x H)
Chair dimensions: 59.1“ x 29.5” x 44.1"
Reclined dimensions: 66.1“ x 29.5” x 35.8"
Shipping Weight
Gross weight: 211.6 lbs
Net weight: 183.6 lbs
Usage Condition
Environment temperature: 10。C-40。C
Contrasting humidity: 30-85RH
Storage Condition
Storage temperature: -20。C-60。C
Storage humidity level: 30-85RH
Power Consumption
80W
Rated Voltage
110-120V~
Rated Frequency
60Hz
Length of Wiring
Controller wiring: 27.6"
Power supply wiring: 70.9”
Safety Feature
Equipped with overheating and power
surge detectors safety feature
11
HOW TO USE
Connect the chair to a power supply, then turn the switch on the back of the chair to the “I” position. The chair is now in idle mode.
During idle, the on/off button will blink.
During idle, only the on/off, pause, legrest recline/restore, and chair recline/restore buttons can be operated.
1
5
4
13
8
12
10
18
17
21
22
25
12
2
3
6
7
16
9
14
11
15
19
20
23
24
1. ON/OFF
The Start/Stop Control Button
Press this button to light up the LCD screen. Press any massage function button to start massage. This will initiate the timer function. Press
this button again to stop all massage functions, massage chair will return to its original position.
2. TIMER
Time Interval Control Button
When a massage function is activated, the timer is preset at 15 minutes. Every single press on this button will change the timer interval in
the sequence of "20>25>30>5>10>15>20" minutes.
3. PAUSE
Press this button once to halt current massage function and count down timer. During the pause mode, the pause button will be blinking.
Press this button again to cease the “Pause” function and resume previous massage functions, as well as countdown timer.
4. GENTLE
A program designed to provide a quiet, gentle massage that is good for beginners or those that prefer a soft touch.
GENTLE
RELAX
5. RELAX
A program designed to provide a mild massage that is great for deep relaxation, best used before going to sleep.
6. THERAPY
A program designed to ease your body pain and discomfort.
THERAPY
7. VIGOROUS VIGOROUS
This massage will combine vigorous tapping on your back and an air massage focused on your arms and legs.
8. NECK & SHOULDER
This massage will focus on your shoulders and neck using a combination of Kneading and Shiatsu techniques.
9. LOWER BACK
This massage will focus on your lower back with a deep massage that includes air compression.
13
10. MANUAL MASSAGE FUNCTION
KNEADING, SWEDISH, TAPPING, SHIATSU, CLAPPING, ROLLING
Press this button to activate the rhythmic kneading manual massage function for a full back massage at medium strength. Every time this
button is pressed, the manual massage function will change in the sequence of “KNEADING > SWEDISH > TAPPING > SHIATSU
> CLAPPING > ROLLING > STOP”.
11. FULL AIR
Press this button to activate the air massage function for full body (CALF&FOOT/ARM/SHOULDER). Press this button again to stop the
function.
12/14. WIDTH ADJUSTMENT
The Left/Right Adjustment Button for the width of Tapping, Clapping, Shiatsu and Rolling function
When Tapping, Clapping, Shiatsu or Rolling function is engaged, press on the left or right buttons to change the massage width.
13/15. UPWARD/DOWNWARD ADJUSTMENT
When the spot and partial massage functions are activated, this button can be used to move the massage rollers. Hold this button to
move the massage rollers upward/downward respectively. Release the buttons when reaching desired position.
Note: When the auto program is engaged, it will scan the back length automatically which will set the highest position. The position can
be adjusted by pressing these two buttons.
16. SPOT/PARTIAL
The Spot or Partial Back Massage
Press this button once to activate localized Spot Massage while the original massage mode continues to run at the latest position. Every
single press on this button will change the massage function in the sequence of “SPOT<PARTIAL<STOP”.
Note: Partial Massage will take the latest position as the center to perform Partial Massage with the distance of approx. 8 cm. SPOT/PARTIAL
button is only effective under the manual massage mode. The Spot Massage cannot be achieved while the Rolling function is activated.
17. MASSAGE DIRECTION
When the Kneading, Swedish, Tapping, Shiatsu or Clapping massage function is engaged, press this button to change the rhythmic mode
between direction 1 and direction 2.
2
1
18. STRENGTH
The Strength Adjustment Button for Manual Function
When manual function is engaged, every single press on this button will change the massage strength and speed interval in the sequence
of “Lv1 > Lv2 > Lv3 > Lv4 > Lv5”.
14
19. INTENSITY
Air Pressure Massage, 5 Levels of Intensity to be Adjusted
When air massage function is engaged, every single press on this button will change the air intensity in the sequence of “Lv1 > Lv2 > Lv3 >
Lv4 > Lv5”.
20. MANUAL AIR
Press this button to activate the body air pressure massage from shoulder to soles. Every time this button is pressed, the partial air
massage function will change in the sequence of “CALF&FOOT > ARM > SHOULDER > STOP” .
Note: Once you press the Full Air button, the massage will switch from Manual Air to Full Air.
21. HEAT
Lumbar Heat Function Start/Stop Control Button
Press this button to activate lumbar heat function, press this button again to stop the heat function.
Note: During Auto Program mode, pressing this button can also disable/enable the heat Function.
22. FOOT ROLLING
Foot Rolling Function Start/Stop Control Button
Press this button once to activate rhythmic rolling massage at soles, press this button again to stop rolling massage at soles.
Note: During Auto Program mode, pressing this button can also disable/enable the foot rolling function.
23/24. CHAIR RECLINE AND RESTORE
Press this button to comfortably lay flat or to restore the chair to its original position.
ZG
25. ZG
Press this button in order to active the ZG function.
15
PRE-PROGRAMED DESCRIPTION
GENTLE
A program designed to provide a
quiet, gentle massage that is
good for beginners or those that
prefer a soft touch.
RELAX
A program designed to provide a
mild massage that is great for
deep relaxation, best used before
going to sleep.
THERAPY
A program designed to ease
your body pain and discomfort.
16
FOCUS AREA
FOCUS AREA
INTENSITY
INTENSITY
FOCUS TECHNIQUE
FOCUS TECHNIQUE
KNEAD
ROLL
SHIATSU
FOCUS AREA
INTENSITY
FOCUS TECHNIQUE
FOCUS AREA
INTENSITY
FOCUS TECHNIQUE
KNEAD
ROLL
CLAP
KNEAD
ROLL
TAP
FOCUS AREA
INTENSITY
FOCUS TECHNIQUE
Neck & Shoulder
This massage will focus on your
shoulders and neck using a
combination of keading and shiatsu
techniques.
Lower Back
This massage will focus on your
lower back with a deep massage
that includes air compression.
FOCUS AREA
INTENSITY
FOCUS TECHNIQUE
FOCUS AREA
INTENSITY
FOCUS TECHNIQUE
SHIATSU
KNEAD
KNEAD
TAP
KNEAD
SHIATSU
17
GROUNDING INSTRUCTIONS
PRODUCT CARE AND STORAGE
This product must be grounded. If it should malfunction or break down, grounding provides a path of least
resistance for the electric current to reduce the risk of electric shock. This product is equipped with a cord with
an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet
that is properly installed and grounded in accordance with all local codes and ordinances.
Danger - Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do
not modify the plug provided with the product – if it will not fit the outlet, have a proper outlet installed by a
qualified electrician.
Grounding Pin
Grounded Outlet
Grounded Outlet Box
1. Storing the Massage Chair
• Wipe off dust and dirt from the massage chair with a dry, soft, clean cloth.
• Keep the massage chair clean and away from places of high humidity.
• If the massage chair is not to be used for a long period of time, cover the massage chair with a dust cover
and unplug its power plug from the electrical outlet.
Caution
• Do not store the massage chair in dierct sunlight or in places of high temperature. This may
cause the color of the upholstery to fade.
• Do not allow the massage chair to remain in contact with vinyl or wallpaper for extended
periods of time as this could lead to discoloration.
2. Cleaning the Massage Chair
• Before cleaning, ensure that the main power switch is off and the power plug is disconnected from the
electrical outlet.
• Wipe off dust and dirt from the massage with a dry, soft, clean cloth after each use.
• This product can be cleaned thoroughly with a slightly damp cloth.
• Do not iron the upholstery.
• Do not wash the upholstery using a home washing machine as this may result in deterioration of the
upholstery’s quality.
TROUBLESHOOTING
This massage chair is controlled by a microcomputer and is thus susceptible to power surges of +10 to -15%.
The following situations may arise in the event of a power surge:
Caution
• Do not use abrasive cleaning agents like benzene or thinner to clean the massage chair. This
may cause the upholstery to fade.
The massage chair is connected to the power
supply but is not functioning
1. Check to see that the plug is properly connected
and working
2. Ensure the massage chair switch is in the ‘I’
position
3. Cleaning the Controller
• Use only a clean, dry cloth to clean the controller.
The remote control works but the massage chair
is not functioning
Possible overheating due to prolonged use. Turn off
the power for at least 30 to 50 minutes
Caution
• Do not use a wet cloth to clean the controller. This may result in malfunction.
Both the remote control and the massage chair
are not functioning
1. Ensure the chair is plugged into a working outlet
2. Turn the power OFF and ON again
If you continue to have problems, please read the warranty card and contact the Ogawa service department.
18
Many Ogawa product repairs may be performed by the consumer in their own home with parts and
instructions supplied by Ogawa such as remote controller replacements that don’t require a technician.
Canadian consumers may contact Ogawa's customer service department at 844-438-6429 between 9:00 am
and 5:00 pm PST, Monday through Friday for warranty or service issues.
• Floor Models and Demonstration Units have a prorated warranty period that begins the
day the model is placed on the floor and connected to an electrical outlet by the retail partner.
Proof of purchase is required in order to obtain warranty service and parts. Non-warranty
parts and service are available at a “per incident” charge.
• Warranty Coverage Period - Warranty coverage starts at the time that the consumer
PURCHASES their chair. Proof of purchase is required for all warranty repairs. The warranty
time period is measured by continuous calendar days based on a seven-day week.
• Field Service – Ogawa customer service department will diagnose and schedule an
authorized service provider to repair the chair in the consumer's residence.
• Parts - All parts deemed necessary for repairs will be shipped to the consumer at no
charge by the Ogawa service department.
OGAWA CONSUMER WARRANTY
Product Repairs
Ogawa products have the following warranty:
This Ogawa massage chair provides a one year in-home service warranty and a two-year parts warranty.
Ogawa customer service will not issue Return Material Authorizations (RMAs) for products. Ogawa products
will be either repaired by the consumer or by an in-home technician. Ogawa will not issue Return Material
Authorizations (RMAs) for buyer’s remorse.
Service And Technical Support
Consumers may contact Ogawa's customer service department at 844-438-6429 between 9:00 am and
5:00 pm PST, Monday through Friday or email us at support@ogawaworldusa.com or visit our web at
www.Ogawaworldusa.com for warranty or service issues.
Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt)
when they contact the Ogawa service department regarding a repair.
A Ogawa customer service representative will attend to most consumer inquiries, but in some cases a
technical service specialist will provide advanced support.
Non-warranty repair is provided on a "per incident" basis. Ogawa customer service will verify that the unit
has failed and provide instructions for repairing a unit. All applicable repairs, parts, shipping, handling,
local tax and a "per incident" fee will be charged for non-warranty repairs and support calls.
Proof of purchase (original receipt) is required for all warranty repairs or service.
Extended Warranties:
Ogawa offers extended warranty programs to enhance ownership of Ogawa product. Extended warranty provides:
3-year limited repair or replacement massage chair warranty with on-site service.
Please visit www.ogawaworldusa.com for the latest terms and pricing for extended warranties.
19
CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS
• Warranties are only valid in the 48 contiguous United States and Canada and are contingent upon the
consumer operating the chair according to the corresponding instruction manual.
• The warranty only applies to Ogawa products and does not include any accessories or enhancements.
• Field service requires pre-approval and must be performed by Ogawa's authorized field service personnel.
Field service is only available in the United States and in major metropolitan areas in Canada.
• Softening of foams and filling composites in pillows, pads, and memory foam occurs naturally and does not
constitute a defect under this warranty.
• Fading, wear and piling of fabrics occurs naturally and does not constitute a defect under this warranty.
• Natural markings, grain and dye variations in leather do not constitute a defect under this warranty.
• Warranties do not cover any loss or damage resulting from improper installation, unauthorized repairs or
modifications, improper use of electrical/power supply, loss of power, dropped product, a malfunction or
damage of an operating part from failure to provide manufacturer's recommended maintenance,
transportation damage, theft, abuse, misuse, neglect, vandalism or environmental conditions (fire, floods,
rust, corrosion, sand, dirt, windstorm, hail, earthquake or exposure to weather conditions), loss of use during
the period the product is at a repair facility, or otherwise awaiting parts or repair.
• Under no circumstance shall Ogawa or its representatives be liable for indirect, consequential, or incidental
damages (including damages for lost profits, business interruption, bodily injury, medical and the like).
• Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but
not limited to any implied warranty.
• Ogawa's sole liability and the purchaser's exclusive remedy shall be for the repair, or at Ogawa's option, for
the replacement of the defective part.
• Notwithstanding the above, if replacements parts for defective materials are not available, Ogawa reserves
the right to make substitutions in lieu of repair or replacement.
• All warranties begin on the DATE OF PURCHASE; no allowance or extension is offered for delivery and/or
installation.
• Warranties do not apply to rental, business, commercial, institutional or other non-residential users.
20
861 S. Oak Park Road,
Covina, CA 91724
TEL: 844-438-6429
support@ogawaworldusa.com
www.ogawaworldusa.com
1 | ID Label and Label Location | ID Label/Location Info | 349.74 KiB | September 03 2021 |
SSS Massage Chair Model: EC-3213B Rated Input: 110-120V~ 60Hz Rated Time: 15Min Serial No.:
Made In China FCC ID: YMX-EC3213B
:7284A-EC3213B This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation. XIAMEN COMFORT SCIENCE & TECHNOLOGY GROUP CO.,LTD.
1 | Attestation Letter | Attestation Statements | 220.37 KiB | September 03 2021 |
XIAMEN COMFORT SCIENCE & TECHNOLOGY GROUP CO., LTD
Address: (5/F) NO.168, QIANPU ROAD, SIMING DISTRICT, XIAMEN, China
Tel.: +86-592-7266925
Fax: +86-592-5532788
E-mail: cpf.cui@easepal.com.cn
Date: 2021-08-02
FEDERAL COMMUNICATIONS COMMISSIONS
Authorization and Evaluation Division
7435 Oakland Mills Road
Columbia, MD 21046
Dear Sir/Madam,
We, XIAMEN COMFORT SCIENCE & TECHNOLOGY GROUP CO., LTD hereby
authorize Shenzhen Accurate Technology Co., Ltd. to act as a laboratory for testing and
test report generation for the following project(s):
(Product description: Massage Chair, Model:EC-3213B (FCC ID: YMX-EC3213B),
Series Model: OG5500)
The chipset BK3266 supports Bluetooth BDR(GFSK), EDR(π/4-DQPSK, 8DPSK) and
BLE Mode, but for this device, BLE mode was disable by software.
We confirm that all information above is true, and we’ll be responsible for all the
consequences. Please contact me if you have any question.
Sincerely,
Signature:
Name: Cui Pengfei
Title: Safety Engineer
1 | DoS Letter | Cover Letter(s) | 138.12 KiB | September 03 2021 |
XIAMEN COMFORT SCIENCE & TECHNOLOGY GROUP CO., LTD
Address: (5/F) NO.168, QIANPU ROAD, SIMING DISTRICT, XIAMEN, China
Tel.: +86-592-7266925
Fax: +86-592-5532788
E-mail: cpf.cui@easepal.com.cn
Product Similarity Declaration
2021-08-02
Dear Sir/Madam,
We, XIAMEN COMFORT SCIENCE & TECHNOLOGY GROUP CO., LTD hereby declare that we
have a product named as Massage Chair (Model: EC-3213B, FCC ID: YMX-EC3213B)
was tested by ATC, Meanwhile, for our marketing purpose, we would like to list series
(Model: OG5500) on reports and certificate. They have the same circuit the only difference
is model.
We confirm that all information above is true, and we’ll be responsible for all the
consequences. Please contact me if you have any question.
Sincerely Yours,
Signature:
Name:Pengfei Cui
Title: Safety Engineer
1 | FCC long term Confidential Authorization | Cover Letter(s) | 149.25 KiB | September 03 2021 |
XIAMEN COMFORT SCIENCE & TECHNOLOGY GROUP CO., LTD
Address: (5/F) NO.168, QIANPU ROAD, SIMING DISTRICT, XIAMEN, China
Tel.: +86-592-7266925
Fax: +86-592-5532788
E-mail: cpf.cui@easepal.com.cn
FCC Confidential Authorization
Date: 2021-08-04
FEDERAL COMMUNICATIONS COMMISSIONS
Authorization and Evaluation Division
7435 Oakland Mills Road
Columbia, MD 21046
Subject: Confidentiality Request regarding application for certification of
FCC ID: YMX-EC3213B
In accordance with Sections 0.457 and 0.459 of the Commission’s Rules, XIAMEN
COMFORT SCIENCE & TECHNOLOGY GROUP CO., LTD hereby requests long-term
confidential treatment of information accompanying this application as outlined below:
The above materials contain proprietary and confidential information not customarily
released to the public. The public disclosure of these materials provides unjustified
benefits to its competitors in the market.
Block Diagram
Schematics
Operation Description
Sincerely Yours,
Signature
Name:Cui Pengfei
Tittle: Safety Engineer
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2021-09-03 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2021-09-03
|
||||
1 | Applicant's complete, legal business name |
XIAMEN COMFORT SCIENCE & TECHNOLOGY GROUP CO., LTD
|
||||
1 | FCC Registration Number (FRN) |
0020057428
|
||||
1 | Physical Address |
(5/F) NO.168, QIANPU ROAD SIMING DISTRICT
|
||||
1 |
(5/F) NO.168, QIANPU ROAD
|
|||||
1 |
XIAMEN, N/A
|
|||||
1 |
China
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
b******@baclcorp.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
YMX
|
||||
1 | Equipment Product Code |
EC3213B
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
P**** C****
|
||||
1 | Title |
Safety Engineer
|
||||
1 | Telephone Number |
+86-5********
|
||||
1 | Fax Number |
+86-5********
|
||||
1 |
c******@easepal.com.cn
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Massage Chair | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Output power listed is conducted. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Shenzhen Accurate Technology Co., Ltd.
|
||||
1 | Name |
L**** Z****
|
||||
1 | Telephone Number |
+86-7********
|
||||
1 |
q******@atc-lab.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2402.00000000 | 2480.00000000 | 0.0015000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC