BK-650/EC-7505B User Manual Hello. Brookstone BK-650. At Brookstone we understand that every body is dierent and have carefully designed your massage chair with that in mind. For replacement parts and tech support, please call our service and warranty hotline, or visit www.cozziausa.com 1 TABLE OF CONTENTS Safety Dimensions Contents Move & Clearance Components Massage Points Specications Interface Pre-Programed Massage Demo Custom Massage Spot Massage Settings Voice Control Grounding Instructions Troubleshooting Care and Storage Warranty 3-4 5 6 7 8 9 10 11-14 15-20 21-22 23-27 28-30 31-36 37-44 45 45 45 46 2 MASSAGEINTROCARECHAIR SAFETY PRECAUTIONS Were looking out for you. IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should always be followed, including the following: Read all instructions before using (this appliance). DANGER -To reduce the risk of electric shock:
Always unplug this appliance from the electrical outlet immediately after using and before cleaning. Never use pins or other metallic fasteners with this appliance. Carefully examine the covering before each use. Discard the appliance if the covering shows any sign of deterioration, such as checking, blistering, or cracking. Keep Dry-Do not operate in a wet or moist condition. WARNING -To reduce the risks of burns, re, electric shock or injury to persons:
An appliance should never be left unattended when plugged in. Unplug from outlet when not in use, and before putting on or taking o parts. Close supervision is necessary when this appliance is used by, on, or near children, invalids, or disabled persons. Use this appliance only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer. Never operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the appliance to a service center for examination and repair. Do not carry this appliance by supply cord or use cord as a handle. Keep the cord away from heated surfaces. Never operate the appliance with the air openings blocked. Keep the air openings free of lint, hair, and the like. Never drop or insert any object into any opening. Do not use outdoors. Do not operate where aerosol (spray) products are being used or where oxygen is being administered. To disconnect, turn all controls to the o position, then remove plug from outlet. Keep children away from extended foot support. Connect this appliance to a properly grounded outlet only. See Grounding Instructions. Use heated surfaces carefully. May cause serious burns. Do not use over insensitive skin areas or in the presence of poor circulation. The unattended use of heat by children or incapacitated persons may be dangerous. Do not operate under blanket or pillow. Excessive heating can occur and cause re, electric shock, or injury to persons. 3 SAVE THESE INSTRUCTIONS This massage chair is intended for household use only. 1. Usage Environment Do not use the massage chair in an excessively humid or dusty environment as this may result in malfunction or electric shock. Do not use the massage chair in a room with a temperature of 104F or higher. Do not expose the massage chair to heaters, stoves or direct sunlight. Place and use the massage chair on an even, non-slip oor. The massage chair is designed for home use and not for commercial purposes. Caution This massage chair is to be used indoors only. If you use the massage chair in a cold room, do not increase the room temperature abruptly. It is recommended that you increase the temperature gradually to a normal level. If the massage chair is stored in a cold place and is being brought into a warm environment, it is advisable to wait for one hour before use. This is because its performance may not be at optimum level, as there may be water droplets on the mechanical parts due to consideration. Using the massage chair under such conditions may result in malfunction. 2. Safety Precautions It is not recommended to use the massage chair for more than 30 minutes. Do not perform continuous massage on the same spot of your body for more than 5 minutes at a time as this may result in excessive stimulation and may have adverse eects. Do not insert your hand or foot along the paths of the massage rollers during use as this may cause injury. Stop operation immediately if you feel any discomfort. This product is not intended for self-treatment of conditions that should be managed by a qualied health care provider. People on medication or with medical conditions, please consult your doctor before use. Please do not use the product if you are not feeling well. It is not recommended to use the massage chair for more than 30 minutes. Do not perform continuous massage on the same spot of your body for more than 5 minutes at a time as this may result in excessive stimulation and may have adverse eects. Do not insert your hand or foot along the paths of the massage rollers during use as this may cause injury. Stop operation immediately if you feel any discomfort. This product is not intended for self-treatment of conditions that should be managed by a qualied health care provider. People on medication or with medical conditions, please consult your doctor before use. Please do not use the product if you are not feeling well. Have surgical pins, screws, or anything mechanical in the legs, ankles or feet. FCC STATEMENT 3. People with Medical Conditions Consult your doctor before use if you:
Are under medical rest as ordered by a doctor. Have spinal disorders, an abnormal spinal condition or have suered a spinal injury. Have back problems. Have diabetes, osteoporosis or sensory impairment. Have joint dysfunction such as rheumatism, hammertoe or gout. Have a pacemaker or other electronic medical devices. May be pregnant. Have phlebitis or thrombosis. Have an increased risk for blood clots. Had recent surgery. Caution This massage chair is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction or instruction concerning use of the massage chair by a person responsible for their safety. Children should be supervised to ensure that they do not play with the massage chair. Avoid using the massage chair under the inuence of alcohol. Do not apply massage rollers directly on the head, elbow or knee joints, torso or abdomen. If your legs or feet slip o the leg rest during massage, do not force them back in as this may result in injury. Remove the power plug from the electrical outlet immediately should liquid be accidentally spilled onto the massage chair. Do not use wet hands to connect or disconnect the power plug from the electrical outlet. Do not tamper with the power cord or use the massage with a damaged cord as this may result in malfunction and electric shock. 4. Instances When the Massage Chair Should Not Be Used In the following events, please switch o the main power switch immediately and disconnect the power cord from the electrical outlet:
If liquid is accidentally spilled onto the massage chair. This may result in electric shock or malfunction. If the fabric of the backrest is torn and the internal components are exposed. If pain or discomfort is felt during massage, stop operation immediately and consult your doctor. If you detect any malfunction or any other abnormal condition during operation. If there is power failure. Injury may occur when power is restored unexpectedly. If there is lightning. 6. Things to Be Noted About the Power Plug and Cord Check that the Alternating Current (AC) voltage corresponds with the specications indicated for the massage chair. Do not connect or disconnect the power plug from the electrical outlet with wet hands. This may result in malfunction or electric shock. When disconnecting the power plug, pull it by holding the plug, not the cord. Although operation will be stopped automatically by the Auto-Timer function, always remember to switch o the main power after use. Do not place the power cord under the massage chair or any other heavy objects. Do not wind the power cord around the massage chair as this may damage the cord and result in a re or electric shock. Do not operate the massage with a damaged cord or extension cord. Do not use the massage if the electrical outlet is loose. If the power cord is damaged, it should be replaced by a qualied technician. 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation. 2. Changes or modications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected. Consult the dealer or an experienced radio/ TV technician for help. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device. L'metteur/rcepteur exempt de licence contenu dans le prsent appareil est conforme aux CNR d'Innovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes : 1) L'appareil ne doit pas produire de brouillage; 2) L'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. 5. Assembly and Repair of the Massage Chair Do not disassemble the backrest cover of the massage chair. Touching the internal components may result in malfunction or electrical shock. This massage chair must only be professionally serviced or repaired. Do not attempt to disassemble or repair the massage chair by yourself. FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposurere quirement. The device can be used in portable exposure condition without RF striction. 4 DIMENSIONS First, lets get your chair inside. 50.0 59.5 30.7 Box 1 Box 2 52.0 32.9 Base & Backrest 56.7 21.7 20.1 23.2 Footrest 5 CONTENTS Everything you need for a relaxing experience. BK-650 User Manual BK-650 Installation Manual BK-650 Warranty Card User Manual Installation Manual Warranty Postcard Power Cord Wired Touch-Pad BK-650 Massage Chair 6 Move & Clearance A few simple steps to nd the best place for your new chair. HOW TO MOVE Move with a slight pull or push Caution: If you roll the chair on wood oor, marks may be left Two people are needed to lift the chair 8 8 31.5 Reserve space on left and right 1 Reserve space on the front and back CLEARANCE 7 CHAIR COMPONENTS Some of your chairs most important features. LED Backrest Pad Quick Buttons+USB Side Panel Slip Bar Speaker Pillow Shoulder Panel Wired Touch Pad Armrest Seat Pad Footrest Note: The speaker will only operate when the massage chair is in operation To play music using your massage chairs speakers please connect your smartphone, tablet, or other electronic device to your chair using bluetooth. Note that the code to connect the bluetooth is located on the tablet holder. 8 MASSAGE POINTS 14 Air Bags 2 Heating Pads 12 Air Bags 4 Heating Pads 20 Air Bags 2 Rollers Back Massage Mode Air Bag Roller Heating Pads 9 CHAIR SPECIFICATIONS A few important facts about your massage chair. Model No. BK-650 Massage Time 5 to 30 minutes Dimensions (L x W x H) Chair Dimensions: 59.5" x 30.7" x 50.0"
Reclined Dimensions: 68.9" x 30.7" x 42.1"
Shipping Weight Gross weight: 288.8lbs Net weight: 243.6lbs Usage Condition Environment temperature: 10C-40C Contrasting humidity: 30-85RH Storage Condition Storage temperature: -20C-60C Storage humidity level: 30-85RH Power Consumption 135W Rated Voltage 110 - 120V Rated Frequency 60Hz Power of Speakers 14W (2 sides) Length of Wiring Controller wiring 27.6"
Power supply wiring 70.9 Safety Feature Equipped with overheating and power surge detectors safety feature 10 WIRED TOUCH-PAD INTERFACE We have designed your massage chairs tablet controller with a user-friendly interface to make using your chair even easier. Home Screen Settings Demo Pre-Programed Massage 11 Create New Program 12 Spot Massage 13 Massage Controls Adjust Strength Name of Program Time Left Light Color Variation Adjust Chair Angle Foot Roller Dual Heat/
Back Heat/
Leg Heat Power 3D Air Intensity 14 PRE-PROGRAMED MASSAGE We have designed your chair with multiple massage options for your changing needs. Follow these simple instructions to begin a new pre-programed massage. Choose 1 of our 11 pre-programed massages
(Gentle, Demo, Stretch, Spine Care, Relax, Vigourous, Swedish, Thai, Japanese, Chinese, Balinese) 15 Pre-Programed Massage Interface 16 Using the arrows, you can adjust the standard shoulder position 17 Adjust Massage Strength Interface In this interface, you can adjust massage 3D strength, tapping speed, kneading strength and air intensity 18 Adjust Chair Angle Interface Adjust your chair quickly by choosing one of the three preset seating positions. You can also press and hold the arrows to adjust parts of the chair independently 19 Chromotherapy Interface Choose 1 of the 8 types of LED light patterns 20 DEMO In order to allow you to quickly understand how to use the chair, we created a demo module for you. Choose the "Demo" icon to begin demo program 21 Demo Interface 22 CUSTOM MASSAGE Every body is dierent. Thats why weve given you the option to customize your own massage to meet your specic needs. Follow these simple instructions to create a new custom massage. You can create up to 3 custom programs. To delete a custom massage, press and hold the custom icon and press "delete". Choose the "Create New" icon to begin creating your massage program 23 Select your massage area 24 Select your favorite massage actions. The knead, tap, clap, and shiatsu massages can be combined with swedish or roll 25 Choose the "Custom 1" icon to start your program 26 Custom Interface 27 SPOT MASSAGE This is a xed massage area and actions program Choose the Spot Massage button to take you to the Spot Massage page 28 Spot Massage Interface 1 29 Spot Massage Interface 2 30 SETTINGS Choose the "Settings" button to take you to the Settings page 31 Settings Interface 32 Trouble Shooting If your chair has any trouble, press the Trouble Shoot "Start" button for the chair to automatically detect problem areas. Use this information when you contact our customer service team 33 Choose "Start" button and make sure the chair is not occupied during chair detection 34 Your chair is detecting possible malfunctions, please wait for the detection result 35 You can use your detection code when contacting the Cozzia customer team about your chairs problems 36 VOICE CONTROL This chair supports Google and Alexa speakers (please purchase speakers from Amazon or Google). Before using the voice control function, please go to Google Play or the Apple Store to download our app. You can search for "Cozzia Voice Commands" to nd it. Model Selection Interface Select the model number of your massage chair Note: The model numbers on the page above are for reference only 37 Sign In Interface Here you can sign in to a registered account. If you do not have an account, please register rst. Note: If you chose the wrong model number, click MODEL SELECTION to reselect 38 Instruction Interface After logging in, please click unnished to complete the rst two steps 39 Bluetooth Interface Choose your chair's bluetooth code and then click "Conrm"
40 Wireless Network Interface Enter your wireless network name and password to connect to network 41 If part 1 and 2 have been completed, they will display Finished. Click View" in part 3 to complete your speaker settings 42 View Interface Please follow the instructions to connect your speaker to your chair 43 Voice Command Interface Voice commands may be periodically upgraded, the commands on the user manual are for reference only 44 GROUNDING INSTRUCTIONS PRODUCT CARE AND STORAGE This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for the electric current to reduce the risk of electric shock. This product is equipped with a cord with an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. Danger - Improper connection of the equipment grounding conductor can result in a risk of electric shock. If it will not t your outlet, have a proper outlet installed by a qualied electrician. 1. Storing the Massage Chair Wipe o dust and dirty from the massage chair with a dry, soft, clean cloth after use. Keep the massage chair clean and away from places of high humidity. If the massage is not to be used for a long period of time, cover the massage chair with a dust cover and unplug its power plug from the electrical outlet. This product is for use on a nominal 120V circuit and has grounding plug that looks like that plug illustrated below. Make sure that the product is connected to an outlet having the same conguration as the plug. No adapter should be used with this product. Caution Do not store the massage chair in dierct sunlight or in places of high temperature. This may cause the color of the upholstery to fade. Do not allow the massage chair to remain in contact with vinyl or wallpaper for extended periods of time as this could lead to discoloration. Grounding Pin 2. Cleaning the Massage Chair Grounded Outlet Grounded Outlet Box Before cleaning, ensure that the main power switch is o and the power plug is disconnected from the electrical outlet. Wipe o dust and dirt from the massage with a dry, soft, clean cloth after each use. This product can be cleaned thoroughly with a slightly damp cloth. Do not iron the upholstery. Do not wash the upholstery using a home washing machine as this may result in deterioration of the upholsterys quality. TROUBLESHOOTING Do not use abrasive cleaning agents like benzene or thinner to clean the massage chair. This may cause the upholstery to fade. 3. Cleaning the Controller Use only a clean, dry cloth to clean the controller. Caution Caution This massage chair is controlled by a microcomputer and is thus susceptible to power surges of +10 to -15%. The following situations may arise in the event of a power surge:
Do not use a wet cloth to clean the controller. This may result in malfunction. The massage chair is connected to the power supply but is not functioning 1. Check to see that the plug is properly connected and working 2. Ensure the massage chair switch is in the I position The remote control works but the massage chair is not functioning. Possible overheating due to prolonged use. Turn o the power for at least 30 to 50 minutes Both the remote control and the massage chair are not functioning 1. Ensure the chair is plugged into a working outlet 2. Turn the power OFF and ON again If you continue to have problems, please read the warranty card and contact the Cozzia service department. 45 TWO YEARS LIMITED WARRANTY Cozzia USA, LLC sells Brookstone Massage Chair Model No. BK-650 (the Brookstone Massage Chairs) with the intent that they are free of defects in manufacture and workmanship for a period of two years from the date of original purchase, except as noted below. Cozzia USA, LLC warrants that the Brookstone Massage Chairs will be free of defects in material and workmanship under normal use and service. This warranty extends only to consumers and does not extend to retailers. Brookstone Massage Chairs have the following warranty:
The Brookstone Massage Chair BK-650 has a one-year labour and two-years parts warranty. Cozzia's customer service will not issue Return Material Authorizations (RMAs) for products. Brookstone Massage Chairs will be either repaired by the consumer or by an in-home technician. Cozzia will not issue Return Material Authorizations (RMAs) for buyer's remorse. Service And Technical Support Consumers may contact Cozzia's customer service department at 1-877-977-0656 between 9:00 am and 5:00 pm PST, Monday through Friday or get help at www.cozziausa.com/support. Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt) when they contact the Cozzia service department regarding a repair. A Cozzia customer service representative will attend to most consumer inquiries, but in some cases a technical service specialist will provide advanced support. Non-warranty repair is provided on a "per incident" basis. Cozzia customer service will verify that the unit has failed and provide instructions for repairing a unit. All applicable repairs, parts, shipping, handling, local tax and a "per incident" fee will be charged for non-warranty repairs and support calls. Proof of purchase (original receipt) is required for all warranty repairs or service. FOR SUPPORT IN THE USA:
Get Help at www.cozziausa.com/support Monday-Friday 9:00am-5:00pm PST 1.877.977.0656 46 The BROOKSTONE trademarks, names and logos are owned by BKST Brand Holdings LLC. 2019. All rights reserved. Manufactured, marketed and distributed by (Cozzia USA LLC) under license.