Instruction Manual Osaki Pro Maestro 2.0 Contents Product parts Before use Operation guide After massage Troubleshooting Specification Important safety instructions
............................................ ..................................................... ........................................................................................ The controller instructions
................................................... ......................................................................... ............................................................................. Cleaning and maintenance
................................................. Q & A
................................................................................................... ......................................................................... ................................................................................. 4 9 11 15 17 23 24 25 26 28 Any person with a pacemaker of medical device can not use this product. The chair produces an
al physical discomfort during usage of the chair immediately stop using the re is abnormal discomfort after using the chair contact your physician and refrain from using the chair unless recommended by your physician. B
ons signs of damage or tears, to avoid from damaging the roller head shock. is replaceable it, has no 110V, 60Hz If not followed it may lead to electrical shock, electrical product failure and overheating causing a fire. Make sure the power cable is firmly plugged into the outlet to prevent power surges, shorts, and electrical shocks. Electrical shocks may cause overheating and fires. Do any cushions or obstructions between the backrest pad and the backrest. This may lead to damaging the mechanism and personal injury. When moving or handling the chair , be sure to grab from its frame and the recommended grabbing sounds. When massaging the neck area, be attentive to the intensity of the massage to make sure that it is not applying to much pressure which may aggravate neck muscles or nerves. If unusual pain is experienced
The following persons (even if they are physically healthy at present) should consult a physician before using the product.
(1) Persons with muscular atrophy due to aging or below normal weight;
(2) Persons feeling lumbago (pain in the muscles and joints of the lower back) because of bone or viscus problems;
(3) Persons receptive to suffering sprains or bruising easily;
4 Persons with carsickness or seasickness (motion sickness) who received a heart operation or another vascular operation;
Ifnot addressed properly may lead to serious injury. Before sitting on the product, make sure there is no foreign objects between any two parts of the chair.
(Make sure there is no foreign objects on the back cover, the backrest, the seat surface, the Lower Leg/Foot massage section or inside surface of the back cushion.) Otherwise accidents,injuries, or product faults caused by clamping of hands, feet, or other articles. Before sitting on the seat, make sure the massage wheels are in the retracted positions. If you want to leave the seat during the massage, stop the product first. When the Lower Leg/Foot massage section is not retracting after the massage, retract the footrest by manually retracting it Otherwise accidentsor injuriesmay happen. with the remote button. When pulling out the power plug, do not pull from the power line but grab from the head of the plug to prevent damage and injury . happen. Otherwise an electricshock or circuitfault may Before moving the product, be sure the legrest and the backrest are in the default position. The backrest up and the l egrest down. Otherwise injuries may happen. When moving the product by pulley, moving dolly lay a mats on the floor to avoid markings or damage to the floor. Do not roll the chair on engineered wood floors or soft woods. Otherwise marks and damage may be lefton the floor. Keep the safety lock key. Keep children our of reach from children. Do not let children tamper with the remote control. Otherwise Before moving the product by dolly or the wheels of th chair, remove the obstructions close to it and in its path. If lifting use the recommended lifting points along the steel frame. Otherwise accidents or injuries may happen because of turn over of the product. If any symptom such as skin inflammation, itching or swelling when using, stop the using the product immediately and consult a physician. Otherwise accidents or physical discomfort may occur. children may cause accidents or suffer injuries by eating it or playing with it. accidents or physical discomfort may happen. Do not use the product and other devices at the same time, such as heating blankets, and other electronic devices. Otherwise Do not place your hands, arms, feet and other part of the body except for the neck between the roller massage heads. The rollers may squeeze the body parts extremely tightly causing injury. Do not put the knees between the in calf massager. This may cause serious injury.
Do not fall asleep while using the product. Do not use the product after drinking alcohol.
If air in the filling the air bag on the seat is not completely discharged, do not stand or jump on the seat or put things on it. Otherwise accidents or injuries may happen. Do not put hands or feet between footrest and seat base. Do not put hands or feet between footrest and side panel. Do not put hands or feet between seat base and side panel. Do not put hands or feet between upper and lower part of the footrest. Do not put hands or feet in the gap of seat base. Do not put pets on the massage chair. Do not pull out the power plug or turn OFF the power switch suddenly during massage. otherwise injuries may happen. using again chair into a surge protector to protect the chair from shorting during outages. plug If the powerplug is damage,it must be replaced agent
by a special plug available from Osaki or an authorize Pillow OSAKI Logo Back Cushion Side Panel Controller Armrest Seat Pad Bluetooth Speaker Shoulder Controller Wireless Charge Side Panel Footrest LED 2 Air bags 12 Air bags 6 Air bags Before use Make sure there is enough space to recline the chair and for the user to get in and out of the chair freely. PLEASE MAKE SURE TO USE A MAT OR RUG UNDER CHAIR IF YOU PLACED ON TOP OF A HARD SURFACE LIKE HARWOOD AND CERAMIC FLOORS. 79.5 4.7 25 25 equipment or by a window where sunlight can cause the synthetic leather fade, melt or crack. heating 63x31.5 Do not put hands or feet between footrest and seat base. Do not put hands or feet between footrest and side panel. Do not put hands or feet between seat base and side panel. Do not put hands or feet between upper and lower part of the footrest. Do not put hands or feet in the gap of seat base. otherwise injuries may happen. Inspect the power cord of dirt or dust that may have collected. Be sure the cord is kept clean and with NO visible damage. Do not bend or twist the power cord any reason. Do not place the power cable under heavy objects such as the chair itself. Keep the power cord away from any heating source such as the heater vents, motors and anything that may generate heat. Be sure the power cord is firmly and completely inserted into the power outlet. 110-120 backrest in the retracted position, press
"ON" button to bring back to the default position. Inspect the synthetic leather portian in which the massaging rollers travel along the backrest. Be sure there is no damage or unusual ware. Before use, raise the back cushion and check whether fabrics lining pointeddout in the figure are undamaged.
(Even if the fabric is slightly damaged,stop the product immediately,pull out the power plug and send notify the manufacturer for a replacement cover.) If the productis used when there is fabric damage, you may get in jured or get an electricshock. The controller instructions Power switch on the top of controller ON\OFF Button Touch screen 1. Power switch on the top of controller ON /OFF button Press this button to start massage chair.Touch any massage function icon to start massage. Press this button again to turn off the massage chair, massage chair will return to its original position. 2. Touch screen There are 7 functions in the middle of the screen for user to select. Setting is on the top left corner. Pause is on the top right corner. Position:
1.User can adjust backrest/footrest incline/recline by touching the icon . when the desire position is reached, touch the icon again to stop the adjustment. 2.The button for the legrest allows you to extend or retract the length of the legtest. 3. Z-G: Touch this icon to active the Zero gravity position,press the button again to return to idle position. 4. Touch LED icon can controll the logo lamp under the side panels. Note: Z-G icon is NOT controllable in the massage programs with angle adjustment. Operation guide 1. Neck & Shoulder Touch this iconthe screen will change to the page [Neck & Shoulder]
There are 4 auto massage programs, if 1 of 4 auto program is activatedchair will automatically perform a shoulder hight scan.The screen will that the [Shoulder scanning]
is being conducted. The roller will go to shoulder adjustment automaticallyuser can manually adjust the shoulder hight position right after the scan is complete and just before the progam initiates. There is a 3 sec. window to make the adjutment. 2. Lower back Touch this iconthe screen will change to the page [Lower back]
There are 4 auto massage programs. Select 1 of 4 auto program to start the preset program. 3. Auto Touch this iconthe screen will change to the [Auto] page. There are 8 auto massage programs. Select 1 of 8 auto programs to start your preset programmed massage. NOTE:
(1) 4D Intensity:
There are 8 different levels available for adjustment to suit various massage strength. In Auto programes, users can adjust 4D intensity instead of Strength and Speed. Strength and Speed will be locked for better massage experience.
(2) Air Intensity There are 5 different levels available for adjustment. After switching to other pages, click the name of the top massage program to return to the adjustment interface. 4. Manual Touch this iconthe screen will change to the [Manual] page . There are 4 programs for different part massage areas of massage for the back. User can select the program preferredthen the auto program will start. Kneading/Tapping/Shiatsu has two kinds of massage techniques for selection. NOTE:
(1) 4D Intensity:
There are 8 different levels for the 4D intensity. In massage mode, the intensity will set to default.
(2) Intensity / strength / speed:
There are 5 different levels for adjustment.
(3) Upward / downward:
When pressing the [Spot] button, it will freeze the massage rollers from moving up or down, concentrating the massage at that point. In order to change the spot location simply press the up or down icon.
(4) Roller width:
The width of the massage can be adjusted for tapping, shiatsu, rolling. Press the left and right arrow icons.
(5) Spot:
The spot massage allow user to select spot for any part on the back. Touch the icon once to activate spot massage at the desired iocation. Touch again to stop the function.
(6) Partial:
The partial massage allow user to select a region(1/4 of the back). Touch the icon once to activate partial massage. Touch again to stop the function. 5. Advance When pressing [Advanced]the screen will change to the [Advance] screen. There are 4 advance programs to select from. User can select the program preferredthen the program will start. NOTE:
Heating:
The heated rollers will automatic activate in the auto program.Touch this icon to turn off the roller heat. Touch again to activate it. Fast pump:
To dispaly the various airbag massage program on the arms and waist select the [air massage]
to select the region and intensity. Calf kneading:
When selecting [calf] you can control the speed of the kneading. Foot kneading:
The footrest is equipped to knead (rollers) and compress(mechanical). 6. Air massage Touch the [Air massage] icon and the screen will change to the screen to [Air massage] menu. There are 4 programs to select from. To statr the massage select a program. There are 5 different levels of air intensity available for adjustment. 7. Setting Touch the [Setting] icon on the top right corner the screen will change to the [Setting] menu. User can select the language/ Touch volume / Screen sleep/ Screen brightness in thie page. Control Buttons on the side panel USB mobile phone charger Power: ON /OFF button Z-G: A key to start Zero gravity position AUTO Z-G 4D 4D 4D +/- :
4D Intensity adjustment Auto: A key to start demo auto program Pause: Massage function pause/start button After massage Turn off the power switch on the controller. Pull the power switch to O position. Pull out the power plug. After using, it is recommended to put the power switch to the OFF position and pull out the power plug;
otherwise accidents and injuries by playing with them by children may happen. Do not clean the product with solutions containing chemicals such as thinners, gasonline and alcohol. Be sure that leather cleaner will not harm the synthetic leather by reading the label. Wet a soft cloth into water or 3% to 5% neutral detergent containing hot water and wring it out. Be sure the soft cloth is well wrung out till there is NO water dripping from the cloth. Wipe surface of the synthetic leather with the soft cloth. Be sure to rinse out the cloth multiple times when wiping down. Have the synthetic leather dry naturally. Do not use dryer. If it is difficult to remove the stains on the synthetic leather, try soak a piece of melamine foam into a neutral detergent to wipe down several times. Do not dry the surface by a hair dryer. Surface of the synthetic leather may fade or discolor if an unappropriate detergent is used. Test the cleaning solution in small section prior to fully applying. Do clean the hard plastic parts with any alcohol, thinner or benzine based agents. This may cause discoloring or removal of the color all together. Put a piece of soft cloth into water mixed with a neutral detergent contained hot water, wring it out and wipe the plastic parts. Do not clean the product with chemicals such as thinners, gasoline and alcohol. Wipe down with a mircofiber or soft cloth wrung out in clean water. Be sure the cloth is well wrung out with no water dripping, leaving the cloth damp. Have the plastic parts dry naturally. Can someone with a medical condition or disease use this product?
They must consult with their physicians before using the product. Massage can aggravate or worsen muscle injuries, bone disease, spinal abnormalities, skin disease and kill ones with medical devices implanted in their body. Is there a restriction body height and weight to use this chair?
The recommended min. Height is 49 with a max. height of 64. The max. weight capacity is 260 lbs. If the user is shorter or taller than the height range, the will not fit comfortably fit in the chair and may even cause injury. The maximum weight limit must be followed to avoid damaging the chair and also possibly seriously injuring yourself while using the device. The limits are in place for the users safety. For a taller person with knee bending when using the product:
Tilt the backrest and lower the Lower Leg/Foot massager to the down position, elongating the length from top to bottom. For a short person difficult to touch the foot massage section:
Raise the backrest and raise the legrest to shorten the distance from the top to bottom. It is located at behind the backrest at the back of the chair by the power cord. When I use the chair it makes noise . It is part of the normal function of the chair. The chair is equipped with a air pump and multiple motors. The sounds are part of chair when being operated. How long should I use the massage chair each day?
20 minutes per day with no medical conditions. For the 1st week of using the chair, use only for 20 minutes at most assuming the user is in good medical condition. If there is any discomfort stop using and consult with your doctor. The first few days of using you may experience mild soreness. Be sure to monitor the pain levels and if the soreness does no diminish after after the following day consult with your doctor before using again. BE SURE TO DRINK PLENTY OF WATER AFTER EACH MASSAGE. If an issue occurs, inspect and trouble shoot according to the corresponding method below. If the problem is not resolved, contact the manufacturer for further instructions or service. As a safety protocol the massage heads will stop if pressure/weight load has exceeded its limit. To avoid potentially over heating or damaging the massage mechanism the chair is designed to automatically shut off if over strained or over heated. The remote will flash a few times and then shut off as a safety measure. If this has occurred turn off the power switch from the back, allow for 30 sec. And power back on. If the weight capacity of 260 lbs is not exceeded, unplug from the outlet and notify the manufacturer. This product will stop upon any obstruction or a too large of a force preventing from operating. If all screen and buttons are flickering and the backrest or the footrest has stopped, turn off the power supply and turn back on 10 seconds. Be sure there are no obstructions in the way of the footrest or the backrest rolling mechanism. If your head is not properly placed against the backrest during the computer body scan, it may result in an incorrect reading, causing the rollers to start a lower position causing the massage to be inaccurate. If this occurs turn off the power from the remote and start over again to get a proper reading. This is a normal function of the massage mechanism as it programmed to massage alternating locations from the right side during certain intervals of the program. The power line is disconnected. The power switch is not turned on. If no program is selected after turning, the chair will pause and shut down. Turn off and restart. Because the roller heads heat up it will take some time for the residual heat to dissipate. If the massage heads are mildly warm, the rollers may be admitting heat created by the friction from the massage. The chair is not functioning
(massaging). The roller heads are still warm after turning off the heat. Is the product is damaged. The power line or the power plug is abnormally warm to hot. Expected sounds and feelings when using the massage chair. You will hear or have the following feelings when using the product. These not defective indicators but a normal function of the chair. When chair extends or retracts you will hear gears moving an clicking. A rubbing sound will be mildly heard when the massage heads are activated. When the massage heads are tapping you may hear a mild clicking sound. Friction sounds will be experienced as the rollers are activated. As the rollers move up and down the motor produce a sound. As the rollers are activated you will hear spinning of belts rotating. Motor sounds will be experienced. As the massage heads are squeezing, a mild squeaking sound will heard. When sitting in the chair as the roller heads are tapping and rolling a mild squeaking sound may be produced from the joints. Common joints that may squeak would be from the side panels Friction sound between the massage wheels and the fabric. Motors will be heard from the pump when the airbags deflate. While the airbags are activated you will hear air valves alternating. When the legrest is moving, you will hear mild squeak and a motor operating. In the case of any abnormality or fault, stop the product immediately and pull out the power plug to avoid fuming, fires and electric shocks.
<Abnormality and fault example>
The product fails to work after the power switch is turned to the ON position;
When the power cable is moved the chair will turn off and on. In use, the product gives off a burning smell or an abnormal sound;
The product is uphoThe product is upholstery is deformed or abnornamally hot. If any of these symptoms occur, have the product inspected and repaired by an authorized service center immediately. Model Rate Voltage Power Working time Guide 4D Massage Roller Strength Speed Airbag Intensity Angle Adjustment Backrest Footrest Osaki Pro Maestro 2.0 110 -120V 60Hz 250W 15min 5 level 5 level 5 level Approx 128- 155 (Ground Angle) Approx 9- 75 Wall Angle L Shape 52.8"
Forward distance 8 level Approx 3.9"
size Upright Reclined 61.1"x31.9"x48.1"
79.5"x31.9"x46.9"
Extension of Footrest Approx 7.1"
Dimensions of Packing L*W*H N.W./ G.W. BOX157.9"x30.0"x40.2"
BOX241.8"x13.8"x29.2"
BOX322.9"x19.7"x20.9"
BOX1163.0/191.8 lbs BOX235.3/46.3 lbs BOX346.3/52.9 lbs Weight of Chair Approx 244.6 lbs Usage Condition Storage Condition Maximum body weight of user Environment temperature :3295 Contrasting humidity :20-80RH Storage temperature :2395 Storage humidity :20-80RH 260 lbs IC Radiation Exposure Statement:
This equipment complies with Canada radiation exposure limits set forth for uncontrolled environments.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Dclaration dIC sur lexposition aux radiations:
Cet quipement est conforme aux limites dexposition aux radiations dfinies par le Canada pour des environnements non contrls. Cet metteur ne doit pas tre install au mme endroit ni utilis avec une autre antenne ou un autre metteur.