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User guide 1902G | Users Manual | 20.23 KiB | / September 01 2004 | |||
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1 2 | RF Exposure Info | / September 01 2004 | ||||||
1 2 | RF Exposure Info | / September 01 2004 | ||||||
1 2 | Test Setup Photos | / September 01 2004 | ||||||
1 2 | Cover Letter(s) | / September 01 2004 | ||||||
1 2 | Test Report | / September 01 2004 | ||||||
1 2 | Test Report | / September 01 2004 | ||||||
1 2 | Test Report | / September 01 2004 | ||||||
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1 2 | ID Label/Location Info | / September 01 2004 |
1 2 | User guide 1902G | Users Manual | 20.23 KiB | / September 01 2004 |
XPLORE TECHNOLOGIES - RIM CONFIGURATION AND USE Xplore Technologies Rim 1902g and 1802g Modem Configuration Requirements Please note these instructions are for the integrated RIM Modems only. This Unit has been configured for the RIM module, DO NOT change any other settings than listed below, otherwise modem might not operate. RIM OEM Radio Modem for GSM/GPRS Wireless Networks Required information Before you start, you should have the following information available:
access point name (APN) for your network IP address for your primary domain name server (DNS) Connecting with Windows 2000/XP To connect the radio modem to your computer, you must perform the following tasks:
Modify the modem init string with APN Name Modify the dial-up connection TCP/IP DNS information To Modify APN in modem properties 1. On the Start menu, select Settings > Control Panel. The Control Panel window appears. 2. Double-click the Phone and Modem Options icon. The Phone and Modem Options window 3. appears. 4. Click the Modems tab. 5. On the Modems tab, select the modem 28800 standard and click Properties. The Properties window appears. 6. Click the Advanced tab. 7. In the Extra initialization commands field, Change the last to the APN name given by Provider:
at+cgdcont=1,"IP","apn_name" where apn_name is the access point name (APN) for your network 8. Click OK. The Phone and Modem Options window appears. 9. Click OK. To Modify DSN information in dialup connection 1. Select the Dialup connect (Named GPRS) properties, hightlight, right-click, properties. 2. Click the Networking tab. 3. Click Internet Protocol (TCP/IP) and click Properties. The Internet Protocol (TCP/IP) Properties window appears. 4. Enable the Use the following DNS server addresses option. In the Preferred DNS server field, type the IP address of your primary DNS server. 5. Click OK. The Properties window appears. 6. Click OK. 7. Click OK. To Use the RIM 1902G GPRS Modem Eventhough communication to the modem is possible the GPRS portion is off. This is the default every time the unit is booted. To turn on the radio, double click icon on desktop RIMON. Double click on the Dialup GPRS connection. If APN is typed correctly then the module will connect. To turn off the radio, double click icon on desktop RIMOFF. 1 XPLORE TECHNOLOGIES CORP. XPLORE UserManual RIM v.02_13_03_b
1 2 | User guide S24DS | Users Manual | 1.09 MiB | / September 01 2004 |
Spectrum24 Wireless LAN Adapter LA-4121 PC Card and LA-4123 PCI Adapter Users Guide 72E-51753-01 Revision B April 2003 www.symbol.com Copyright Copyright ' 2003 by Symbol Technologies, Inc. All rights reserved. No part of this publication may be modified or adapted in any way, for any purposes without permission in writing from Symbol. The material in this manual is subject to change without notice. Symbol reserves the right to make changes to any product to improve reliability, function, or design. No license is granted, either expressly or by implication, estoppel, or otherwise under any Symbol Technologies, Inc., intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in Symbol products. Symbol, the Symbol logo and Spectrum24 are registered trademarks of Symbol Technologies, Inc. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. IBM is a registered trademark of International Business Machine Corporation. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Novell and LAN Workplace are registered trademarks of Novell Inc. Toshiba is a trademark of Toshiba Corporation. Patents This product is covered by one or more of the following U.S. and foreign Patents:
4,593,186; 4,603,262; 4,607,156; 4,652,750; 4,673,805; 4,736,095; 4,758,717; 4,760,248; 4,806,742; 4,816,660; 4,845,350;
4,896,026; 4,897,532; 4,923,281; 4,933,538; 4,992,717; 5,015,833; 5,017,765; 5,021,641; 5,029,183; 5,047,617; 5,103,461;
5,113,445; 5,130,520; 5,140,144; 5,142,550; 5,149,950; 5,157,687; 5,168,148; 5,168,149; 5,180,904; 5,216,232; 5,229,591;
5,230,088; 5,235,167; 5,243,655; 5,247,162; 5,250,791; 5,250,792; 5,260,553; 5,262,627; 5,262,628; 5,266,787; 5,278,398;
5,280,162; 5,280,163; 5,280,164; 5,280,498; 5,304,786; 5,304,788; 5,306,900; 5,324,924; 5,337,361; 5,367,151; 5,373,148;
5,378,882; 5,396,053; 5,396,055; 5,399,846; 5,408,081; 5,410,139; 5,410,140; 5,412,198; 5,418,812; 5,420,411; 5,436,440;
5,444,231; 5,449,891; 5,449,893; 5,468,949; 5,471,042; 5,478,998; 5,479,000; 5,479,002; 5,479,441; 5,504,322; 5,519,577;
5,528,621; 5,532,469; 5,543,610; 5,545,889; 5,552,592; 5,557,093; 5,578,810; 5,581,070; 5,589,679; 5,589,680; 5,608,202;
5,612,531; 5,619,028; 5,627,359; 5,637,852; 5,664,229; 5,668,803; 5,675,139; 5,693,929; 5,698,835; 5,705,800; 5,714,746;
5,723,851; 5,734,152; 5,734,153; 5,742,043; 5,745,794; 5,754,587; 5,762,516; 5,763,863; 5,767,500; 5,789,728; 5,789,731;
5,808,287; 5,811,785; 5,811,787; 5,815,811; 5,821,519; 5,821,520; 5,823,812; 5,828,050; 5,848,064; 5,850,078; 5,861,615;
5,874,720; 5,875,415; 5,900,617; 5,902,989; 5,907,146; 5,912,450; 5,914,478; 5,917,173; 5,920,059; 5,923,025; 5,929,420;
5,945,658; 5,945,659; 5,946,194; 5,959,285; 6,002,918; 6,021,947; 6,029,894: 6,031,830; 6,036,098; 6,047,892; 6,050,491;
6,053,413; 6,056,200; 6,065,678; 6,067,297; 6,082,621; 6,084,528; 6,088,482; 6,092,725; 6,101,483; 6,102,293; 6,104,620;
6,114,712; 6,115,678; 6,119,944; 6,123,265; 6,131,814; 6,138,180; 6,142,379; 6,172,478; 6,176,428; 6,178,426; 6,186,400;
6,188,681; 6,209,788; 6,209,789; 6,216,951; 6,220,514; 6,243,447; 6,244,513; 6,247,647; 6,308,061; 6,250,551; 6,295,031;
6,308,061; 6,308,892; 6,321,990; 6,328,213; 6,330,244; 6,336,587; 6,340,114; 6,340,115; 6,340,119; 6,348,773; D305,885;
D341,584; D344,501; D359,483; D362,453; D363,700; D363,918; D370,478; D383,124; D391,250; D405,077; D406,581;
D414,171; D414,172; D418,500; D419,548; D423,468; D424,035; D430,158; D430,159; D431,562; D436,104. Invention No. 55,358; 62,539; 69,060; 69,187 (Taiwan); No. 1,601,796; 1,907,875; 1,955,269 (Japan); European Patent 367,299; 414,281;
367,300; 367,298; UK 2,072,832; France 81/03938; Italy 1,138,713 3/02 Symbol Technologies, Inc. One Symbol Plaza Holtsville, N.Y. 11742-1300 Telephone:(800)SCAN234, (631)738-2400 www.symbol.com ii Spectrum24 Wireless LAN Adapter Users Guide About This Document Reference Documents This Reference Guide refers to the following documents:
Part Number 72E-51751-01 72E-56316-01 Document Title Spectrum24 AP-4100 Series Access Point Product Reference Guide Spectrum24 AP-4131 Access Point Product Reference Guide Conventions Keystrokes are indicated as follows:
ENTER FUNC, CTRL, C identifies a key sequence. Press and release each key in turn. Press A+B Hold A+B press the indicated keys simultaneously. press and hold the indicated keys while performing or waiting for another function. Used in combination with another keystroke. identifies a key. Typeface conventions used include:
<angles>
[brackets]
indicates mandatory parameters in a given syntax. for command line, indicates available parameters;
in configuration files brackets act as separators for options. indicates the control name in a GUI-based application. indicates the first use of a term, book title, or menu. indicates the exact setting for a parameter. indicates monitor screen dialog. Also indicates user input. A screen is the hardware device on which data appears. A display is data arranged on a screen. indicates text shown on a terminal screen. indicates Uniform Resource Locator. Click the URL to launch browser. GUI Screen text Italics
single quotes Screen URL Spectrum24 Wireless LAN Adapter Users Guide iii This document uses the following icons for certain conditions or types of information:
Indicates tips or special requirements. Indicates conditions that can cause equipment damage or data loss. Indicates a potentially dangerous condition or procedure that only Symbol-
trained personnel should attempt to correct or perform. iv Spectrum24 Wireless LAN Adapter Users Guide Contents Chapter 1 Chapter 2 Introduction ...................................................................................1 About the Spectrum24 Wireless LAN Adapter .......................3 2.1 Operating Modes .........................................................................4 2.2 11 Mbps Operation ......................................................................5 2.3 Power Management ......................................................................6 2.4 Plug and Play ...............................................................................6 2.5 Spectrum24 PC Card LED Descriptions ...........................................7 Chapter 3 Hardware Installation..................................................................9 3.1 Preparation ..................................................................................9 3.2 Installing the Spectrum24 LA-4121 PC Card ...................................9 3.3 Installing the LA-4123 PCI Adapter, Driver and Mobile Companion...........................................................................11 3.3.1 External Antenna Connection.............................................14 Installing and Configuring the Driver in Windows 98SE....15 4.1 Installing the Spectrum24 Driver in Windows 98SE.........................16 4.2 Removing a Spectrum24 Driver in Windows 98SE..........................18 4.3 Configuring the Spectrum24 Adapter in Windows 98SE .................19 Installing and Configuring the Driver in Windows ME ......21 5.1 Installing the Spectrum24 Driver in Windows ME ...........................22 5.2 Removing a Spectrum24 Driver in Windows ME.............................24 5.3 Configuring the Spectrum24 Adapter in Windows ME ....................25 Installing and Configuring the Driver in Windows 2000 ...27 6.1 Installing the Spectrum24 Driver in Windows 2000 ........................28 6.2 Configuring the Spectrum24 Adapter in Windows 2000 .................31 Installing and Configuring the Driver in Windows XP ........33 7.1 Installing the Spectrum24 Driver in Windows XP ............................34 Chapter 4 Chapter 7 Chapter 5 Chapter 6 Spectrum24 Wireless LAN Adapter Users Guide v Chapter 8 7.2 Configuring the Spectrum24 Adapter in Windows XP .....................37 7.2.1 Removing a driver in Windows XP ......................................39 7.2.2 Installing the Driver for Use With the Windows XP Zero Config Utility.............................................................................40 Installing and Configuring the Driver in Windows CE........43 8.1 Installing the Spectrum24 Windows CE Driver ...............................44 8.2 Configuring the Spectrum24 PC Card in Windows CE....................46 Appendix A Using the Mobile Companion Utility.................................... A-1 A.1 Installing Mobile Companion............................... ......................A-1 A.2 About Mobile Companion ................................... ......................A-1 A.3 Mobile Companion Task Tray Icons ..................... ......................A-3 A.4 Mobile Companion Property Pages ...................... ......................A-4 A.4.1 WLAN Profiles Property Page ........................................... A-4 A.4.2 Mode Property Page ....................................................... A-6 A.4.3 Encryption Property Page ................................................ A-8 A.4.4 IP Config Property Page ................................................ A-11 A.4.5 Power Property Page .................................................... A-13 A.4.6 Available WLAN Networks Property Page ....................... A-15 A.4.7 Signal Property Page .................................................... A-16 A.4.8 Info Property Page ....................................................... A-18 A.4.9 IP Status Property Page ................................................. A-19 A.4.10 Ping Property Page ..................................................... A-21 A.4.11 APs Property Page ...................................................... A-22 A.4.12 Peers Property Page ................................................... A-23 A.4.13 Optional Settings Property Page .................................. A-24 Appendix B WLAN Adapter Specifications ................................................ B-1 Appendix C Troubleshooting .......................................................................C-1 C.1 Windows 98SE Troubleshooting Tips.................... ......................C-1 vi Spectrum24 Wireless LAN Adapter Users Guide C.2 Windows 2000 Troubleshooting Tips ................... ......................C-2 C.3 Windows CE Troubleshooting.............................. ......................C-3 C.3.1 The Handheld Computer Does Not Recognize the Spectrum24 PC Card ..........................................................C-3 C.3.2 An IP Address is Not Recognized by the Handheld Computer ................................................................C-3 Appendix D Customer Support....................................................................D-1 D.1 North American Contacts.................................... ......................D-1 D.2 International Contacts......................................... ......................D-2 D.3 Web Support Sites............................................... ......................D-2 D.4 Additional Information ........................................ ......................D-2 Appendix E Using the Mobile Companion Utility in Windows CE ....... E-1 E.1 Installing Mobile Companion .......................................................E-1 E.2 About Mobile Companion............................................................E-1 E.3 Mobile Companion Task Tray Icons..............................................E-3 E.4 Mobile Companion Property Pages...............................................E-4 E.4.1 WLAN Profiles Property Page ........................................... E-4 E.4.2 Mode Property Page ....................................................... E-6 E.4.3 Encryption Property Page ................................................ E-8 E.4.4 IP Config Property Page ................................................ E-14 E.4.5 Power Property Page ..................................................... E-16 E.4.6 Available WLAN Networks Property Page ....................... E-18 E.4.7 Signal Property Page .................................................... E-19 E.4.8 Info Property Page ........................................................ E-21 E.4.9 IP Status Property Page ................................................. E-22 E.4.10 Ping Property Page ..................................................... E-24 E.4.11 APs Property Page ...................................................... E-25 E.4.12 Peers Property Page .................................................... E-26 E.4.13 Options Property Page ................................................ E-27 Spectrum24 Wireless LAN Adapter Users Guide vii Index............................................................................................................. Index-1 viii Spectrum24 Wireless LAN Adapter Users Guide Chapter 1 Introduction The LA-4121 PC Card and LA-4123 PCI adapter are Spectrum24 direct-
sequence (DS) products. Spectrum24 DS is a spread spectrum network operating between 2.4 and 2.5 GHz. Spread spectrum communication provides a high-capacity network within large or small environments. Spectrum24 DS products provide a high-capacity network using multiple access points within large or small environments.
Spectrum24 bridging architecture allows communication between wired network devices and mobile devices. Spectrum24 products support the IEEE 802.11b and WiFi compliance specifications. This open architecture allows Spectrum24 devices to communicate with wireless devices from other manufacturers that conform to the same specifications. Spectrum24 products allow mobile devices to roam throughout large facilities while remaining connected to the network. Spectrum24 antenna diversity allows adapters to alternate between antennas with the best reception, increasing overall performance. Spectrum24 products allow the establishment of ad-hoc wireless workgroup networks. Spectrum24 products are protocol-independent, allowing mobile devices to communicate with a wide range of servers, hosts and systems.
Spectrum24 Wireless LAN Adapter Users Guide 1 Introduction 2 Spectrum24 Wireless LAN Adapter Users Guide Chapter 2 About the Spectrum24 Wireless LAN Adapter The Spectrum24 Wireless LAN (WLAN) adapter allows PC Card slot and PCI adapter slot-equipped host systems to configure, connect to and establish a Spectrum24 network. Features Include:
Multiple operating mode options for access point or peer-to-peer associations Low-power operation for battery-powered devices with PC Card slots
Standard NDIS (Network Driver Interface Specification) drivers
Windows 98SE, ME, 2000, XP and CE (PPC 2002) operating system support
WEP, Kerberos, EAP-TLS and KeyGuard data security
Power management [Continuously Aware Mode (CAM) and Power Save Polling (PSP)]. Spectrum24 Wireless LAN Adapter Users Guide 3 About the Spectrum24 Wireless LAN Adapter 2.1 Operating Modes The Symbol Mobile Companion utility installs with the Spectrum24 Windows driver. Use Mobile Companion to select the operational mode, ESSID, encryption algorithm and power consumption mode used with the Spectrum24 adapter. Spectrum24 LA-4121 PC Cards and LA-4123 PCI adapters support the following operational modes:
In Infrastructure mode, the adapter interoperates with an access point
(AP). The adapter can roam freely between access point cells in the network or transmit and receive across subnets. Mobile Units (MUs) appear as network nodes to other devices in the network. Infrastructure is the adapter default mode. Select Ad Hoc mode to form peer-to-peer networks without access points. Use Ad Hoc to create networks where needed within established Spectrum24 network coverage areas. The MU starting the Ad Hoc network (the first Spectrum24 adapter transmitting a beacon) determines the channel and data rate used for the other Spectrum24 adapters within the network using the same ESSID.
4 Spectrum24 Wireless LAN Adapter Users Guide About the Spectrum24 Wireless LAN Adapter 2.2 11 Mbps Operation The Spectrum24 Wireless LAN adapter supports a maximum 11Mbps data rate. The adapter automatically shifts to a 5.5, 2 or 1Mbps data rate when unable to maintain a high quality connection at 11Mbps. When the WLAN adapter detects improved signal strength, it shifts to an increased data rate, up to the maximum 11Mbps. The following factors can dynamically alter the data rate:
signal strength between the access point and Spectrum24 adapter the ratio of good transmitted packets to attempted transmitted packets that fall below a threshold the MU finds a higher transmit rate with another AP.
Physical obstructions and numerous devices operating in close proximity to one another negatively impact the ability to maintain an 11Mbps access point association. Spectrum24 Wireless LAN Adapter Users Guide 5 About the Spectrum24 Wireless LAN Adapter 2.3 Power Management LA-4121 PC Cards support the Continuously Aware (CAM) and Power Save Polling (PSP) power-management modes. CAM requires the radio to remain on. Symbol does not recommend CAM for battery powered devices. The PCI version of the Spectrum24 WLAN adapter (model LA-4123) functions in CAM only. PSP mode allows the PC Card to conserve power by suspending communication for short periods of time while still associated with an AP. The AP saves data for transmission to the PC Card when it wakes at given intervals. When the PC Card wakes to check for data, it switches back into CAM until it is ready to suspend communications again. The PSP performance index, which varies from Excellent to Acceptable, allows users to specify how often the PC Card wakes to check for data. The Excellent PSP performance index provides the quickest response time
(shortest sleep interval), while the Adequate PSP performance index provides efficient power consumption (longest sleep interval). Use the Adequate performance index when periods of PC Card inactivity are anticipated or when using a battery for a notebook computer. Use the Symbol Mobile Companion Power Property Page utility to manually set the PSP performance index. 2.4 Plug and Play The PCI version of the Spectrum24 WLAN adapter (model LA-4123) supports Plug and Play systems. This allows a computer to recognize the PCI adapter, and configure the hardware interrupt, memory and device recognition addresses. This feature requires less user interaction and minimizes hardware conflicts. 6 Spectrum24 Wireless LAN Adapter Users Guide 2.5 Spectrum24 PC Card LED Descriptions About the Spectrum24 Wireless LAN Adapter The LA-4121 PC Card LED illuminates during connection or data transfer to indicate the functional status of the PC Card. Status Off Function PC Card radio is disabled or incapable of transmission PC Card associated with an access point Indicates data traffic between PC Card and access point. The faster the flash, the more data traffic on the network. Slow Flash Rapid Flash The LA-4123 PCI adapter supports various plane antennas with various LED behavior. Refer to the documentation shipped with the antenna for a description of LED behavior. Spectrum24 Wireless LAN Adapter Users Guide 7 About the Spectrum24 Wireless LAN Adapter 8 Spectrum24 Wireless LAN Adapter Users Guide Chapter 3 Hardware Installation 3.1 Preparation Before beginning the installation, verify the hardware package contains the Spectrum24 PC Card or PCI adapter. Keep the serial number in a safe place. The Symbol Support Center uses this information to reference warranty and service contract information. Verify the model indicated on the card before use. Contact the Symbol Support Center if an item is missing or not functioning. Refer to Appendix D for Customer Support contact information. 3.2 Installing the Spectrum24 LA-4121 PC Card Do not insert the PC Card into the system until instructed to do so following the driver installation instructions specific to the operating system used. The Spectrum24 PC Card installation requires:
a computer with a Type II PC Card slot a CDROM drive or internet access an available interrupt (IRQ) an available I/O port address Spectrum24 High Rate 11Mbps Wireless LAN Software CDROM or the software package downloaded from the Symbol Website. Installation and removal methods vary for different host devices. Refer to system documentation for information. Spectrum24 Wireless LAN Adapter Users Guide 9 Hardware Installation Avoid exposing the Spectrum24 PC Card to liquids or abrasive materials. Install the PC Card when prompted to do so following the driver installation instructions specific to the operating system used. Refer to Chapters 4, 5, 6, 7 and 8 for driver installation procedures specific to the Windows 98SE, ME, 2000, XP and CE operating systems. 1. Insert the PC Card into the computer PC slot when prompted to do so. 2. Slide in the PC Card until it firmly seats. Align the card properly when inserting. Insert the card firmly without forcing. Forcing the card into the slot can damage the device or the card. To comply with FCC and Industry Canada exposure requirements, this hand-held device is approved for operation near a users hand when there is 20 cm or more between the antenna and the users body. 10 Spectrum24 Wireless LAN Adapter Users Guide Hardware Installation 3.3 Installing the LA-4123 PCI Adapter, Driver and Mobile Companion The installation of the LA-4123 PCI adapter requires the physical installation of the adapter, the driver installation and the Mobile Companion initial setup be completed as one process. The LA-4123 PCI adapter does not support the Windows CE operating system. Use proper grounding for the environment when handling computer components. The Spectrum24 PCI adapter installation requires:
a CDROM drive or Internet access an available PCI slot an available interrupt (IRQ) an available I/O port address Spectrum24 High Rate 11 Mbps Wireless LAN Software CDROM or the software package downloaded from the Symbol Website. Spectrum24 Spectrum24 Wireless LAN Adapter Users Guide 11 Hardware Installation If there is a version of the Spectrum24 Plus Pack utility suite in the computer, remove it using the remove programs option within the Windows Control Panel. Verify there is no existing Spectrum24 Windows driver in the system. If there is an existing Spectrum24 driver, remove the driver. Reboot the system. If using a CDROM to install the PCI adapter driver and Mobile Companion, do not insert the CD in the system until instructed to do so. To install the PCI adapter, driver and Mobile Companion utility:
Power off the computer before installing the adapter. 1. Remove the computer cover. 2. Locate an available PCI slot in the computer. 3. Remove the retaining screw and bracket for the slot. 4. Align the adapter with the slot and insert firmly. Verify the adapter seats in the slot evenly. 5. Verify the antenna connectors on the back of the PC are exposed. 6. Secure the adapter to the chassis with a retaining screw. 7. Replace the computer cover. 8. Power on the desktop computer. A Windows hardware installation window displays. The appearance of the hardware installation window differs amongst the supported Windows 98SE, ME, 2000 and XP operating systems. 9. Click Next. Select the option best suited to the hardware and operating system The Windows hardware installation wizard prompts the user to specify a driver installation method and path. 12 Spectrum24 Wireless LAN Adapter Users Guide Hardware Installation 10. Select the Search for a suitable driver for my device checkbox. Click Next or OK. 11. Specify the location of the files. If using a CDROM to install the files, insert the CD in the computer. Click Next or OK. The Windows hardware installation wizard displays the location of the files. Click Next or OK. If installing the PCI adapter in a Windows 2000 system, the Microsoft Digital Signature Not Found dialog box could appear at this point in the installation. A Microsoft digital signature is not required for the driver installation. Click Yes to continue. A Hardware Installation dialog box could display at this stage of the installation stating the Spectrum24 adapter has not passed Windows Logo testing to verify its compatibility with Windows XP. Click Continue Anyway. The driver and Mobile Companion files download to the desktop computer. 12. Click Finish. The Mobile Companion Available WLAN Networks property page displays. 13. Refer to Appendix A for instructions on using the Mobile Companion utility. If there is no existing network displayed in the Available WLAN Networks property page, network settings need to be created before the adapter can associate to a network. Refer to Appendix A for information on using Mobile Companion to create an adapter profile. Spectrum24 Wireless LAN Adapter Users Guide 13 Hardware Installation 3.3.1 External Antenna Connection The PCI adapter supports a desktop dual-dipole antenna. Contact a Symbol sales representative for information on the desktop dual-dipole antenna supported by the LA-4123 PCI adapter. Install the antenna parallel to the ground for optimal performance. FCC RF exposure requirements state the PCI adapter external antenna should be positioned so it is at least 20 cm (8 inches) away from the user. 14 Spectrum24 Wireless LAN Adapter Users Guide Chapter 4 Installing and Configuring the Driver in Windows 98SE The Spectrum24 Windows driver ships with the Symbol Mobile Companion utility. Use Mobile Companion to view and edit Spectrum24 WLAN adapter settings. To install and configure the driver for a LA-4123 PCI adapter, refer to 3.3 Installing the LA-4123 PCI Adapter, Driver and Mobile Companion on page 11. The following driver installation and configuration instructions apply to the LA-4121 model PC card specifically. Internet Explorer version 5.5 or higher with Microsoft Service Pack 1 is required on Windows 98 second edition (SE) systems to support the Mobile Companion utility. Consult with the system administrator if unsure of these requirements. Install the Spectrum24 driver from the Spectrum24 High Rate 11 Mbps Wireless LAN Software CDROM or go to
(http://www.symbol.com/services/downloads) and download the driver and Mobile Companion. Once downloaded, extract the files to the computer hard drive. If internet access is unavailable, contact a Symbol sales representative for a CD. Before installing the Spectrum24 Windows driver:
obtain a Spectrum24 High Rate 11 Mbps Wireless LAN Software CDROM or download the driver and Mobile Companion software from the Symbol Web site. Spectrum24 Wireless LAN Adapter Users Guide 15 Installing and Configuring the Driver in Windows 98SE 4.1 Installing the Spectrum24 Driver in Windows 98SE If there is a version of the Spectrum24 Plus Pack utility suite in the computer, remove it using the remove programs option within the Windows Control Panel. Verify there is no existing Spectrum24 Windows driver in the system. If there is an existing Spectrum24 driver, refer to 4.2 Removing a Spectrum24 Driver in Windows 98SE on page 18. To install the Spectrum24 driver in Windows 98SE:
If a CDROM is used in the installation, do not insert the Spectrum24 adapter in the computer before inserting the CD in the CDROM drive. If the driver files have been downloaded from the Web, go to the Mobile Companion folder and launch setup.exe before inserting the adapter in the computer. Verify the adapter is NOT installed in the computer before beginning the driver installation. 1. Ensure the previously installed driver has been removed (if necessary). Verify the PC Card has not been inserted into the PC Card slot. 2. If a CDROM is to be used for the driver and Mobile Companion installation, insert the CD and extract the driver files to the system. If downloading the driver and Mobile Companion from the Symbol Web site (http://www.symbol.com/services/downloads), extract the files to the computer. 3. Go to the Mobile Companion folder and launch setup.exe. A Symbol Mobile Companion Installer - Welcome window displays reminding the user not to insert the WLAN card in the system until prompted. 4. Click OK to continue. The Symbol Mobile Companion Installer window displays prompting the user to specify the type of installation desired. 5. Select the Install Mobile Companion on this computer checkbox. 6. Click OK to continue. 16 Spectrum24 Wireless LAN Adapter Users Guide Installing and Configuring the Driver in Windows 98SE The Software License Agreement window displays. 7. Click Yes to accept the terms of the Software License Agreement. The Symbol Mobile Companion Installer window displays prompting the user to enable 802.11d International Roaming support if using Symbol WLAN infrastructure components supporting the International Roaming feature. 8. Check the 802.11d International Roaming Support checkbox if applicable. Click OK to continue. The Symbol Mobile Companion Installer - Information window displays verifying the installation of Mobile Companion and the driver files on the Windows 98SE/ME computer. 9. Click OK to continue. 10. Insert the Spectrum24 adapter when prompted by the Symbol Mobile Companion Installer - Information window. Follow the instructions in Chapter 3 Hardware Installation on page 9 to install the adapter. The Mobile Companion Available WLAN Networks property page displays. 11. Select an existing Spectrum24 network with good signal strength
(3 out of 5 bars) or better and click the Connect icon. The adapter associates to that network and the signal strength icon displays in the task tray. If there is not an existing network displayed in the Available WLAN Networks property page, a network needs to be created before the adapter can associate to it. Refer to 4.3 Configuring the Spectrum24 Adapter in Windows 98SE on page 19. 12. Proceed to 4.3 Configuring the Spectrum24 Adapter in Windows 98SE on page 19 if additional configuration is required for the adapter or if no networks display in the Available WLAN Networks property page when it initially displays. Spectrum24 Wireless LAN Adapter Users Guide 17 Installing and Configuring the Driver in Windows 98SE 4.2 Removing a Spectrum24 Driver in Windows 98SE To remove an existing Spectrum24 driver in Windows 98SE:
1. Click Start, select Settings and Control Panel. 2. Click on the Network icon. The Network dialog box displays. 3. Highlight the Symbol PC Card or PCI Adapter. 4. Select Remove. 5. Click OK to remove the driver files from the Windows 98SE hardware profile. 6. Click Close to close the Network dialog box. 7. Click Yes to restart the system when prompted by Windows 98SE. 8. Proceed to 4.1 Installing the Spectrum24 Driver in Windows 98SE on page 16 to install the latest version of the driver. 18 Spectrum24 Wireless LAN Adapter Users Guide Installing and Configuring the Driver in Windows 98SE 4.3 Configuring the Spectrum24 Adapter in Windows 98SE To configure the Spectrum24 WLAN adapter for Windows 98SE:
1. Right-click the Mobile Companion task tray icon to display the Mobile Companion menu. 2. Select Find WLANs. The Available WLAN Networks page appears with the access point or Ad Hoc (peer-to-peer) networks available to the adapter displayed. Use the signal strength bar to the left of each network as a signal strength and performance indicator for the network. Networks with a signal strength of Good (3 Green bars out of 5) or better should be considered for connection. A (!)!)!)!) symbol displays to the left of networks currently out of range. 3. Select a network and click Connect. If an icon with a key displays to the left of a network, the network is using an encryption algorithm for additional security. To connect, the user is required to enter the 40-bit shared key, 128-bit shared key or Kerberos encryption algorithm set for the target access point or networked client in the Encryption property page. Consult with the Network Administrator if the encryption algorithm is unknown. If there is nothing displayed in the Available WLAN Networks property page, there are no available access points within proximity that can be heard by the MU or access points are using multi ESS mode. In multi ESS mode, non primary ESS IDs do not display. Spectrum24 Wireless LAN Adapter Users Guide 19 Installing and Configuring the Driver in Windows 98SE The Mode property page displays with the ESSID, Operating Mode and Profile name for the adapter. Click OK to accept the default adapter profile information. Use the Encryption property page if the user is required to select an encryption algorithm to operate within the network. A profile is a set of configuration settings used by the adapter in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various Spectrum24 network environments. New profiles can be created by clicking the New button and existing profiles can be modified by clicking Edit. For additional information on using the Mobile Companion utility to create a new adapter or edit an existing profile, refer to Appendix A. 20 Spectrum24 Wireless LAN Adapter Users Guide Chapter 5 Installing and Configuring the Driver in Windows ME The Spectrum24 Windows driver ships with the Symbol Mobile Companion utility. Use Mobile Companion to view and edit Spectrum24 WLAN adapter settings. To install and configure the driver for a LA-4123 PCI adapter, refer to 3.3 Installing the LA-4123 PCI Adapter, Driver and Mobile Companion on page 11. The following driver installation and configuration instructions apply to the LA-4121 model PC card specifically. Install the Spectrum24 driver from the Spectrum24 High Rate 11 Mbps Wireless LAN Software CDROM or go to
(http://www.symbol.com/services/downloads) and download the driver and Mobile Companion. Once downloaded, extract the files to the computer hard drive. If internet access is unavailable, contact a Symbol sales representative for a CD. Before installing the Spectrum24 Windows driver:
obtain the Spectrum24 High Rate 11 Mbps Wireless LAN Software CDROM or download the driver and Mobile Companion software from the Symbol Web site. Spectrum24 Wireless LAN Adapter Users Guide 21 Installing and Configuring the Driver in Windows ME 5.1 Installing the Spectrum24 Driver in Windows ME If there is a version of the Spectrum24 Plus Pack utility suite in the computer, remove it using the remove programs option within the Windows Control Panel. Verify there is no existing Spectrum24 Windows driver in the system. If there is an existing Spectrum24 driver, refer to 5.2 Removing a Spectrum24 Driver in Windows ME on page 24. To install the Spectrum24 driver in Windows ME:
If a CDROM is used in the installation, do not insert the Spectrum24 adapter in the computer before inserting the CD in the CDROM drive. If the driver files have been downloaded from the Web, go to the Mobile Companion folder and launch setup.exe before inserting the adapter in the computer. Verify the adapter is NOT installed in the computer before beginning the driver installation. 1. Ensure the previously installed driver has been removed (if necessary). Verify the PC Card has not been inserted into the PC Card slot. 2. If a CDROM is to be used for the driver and Mobile Companion installation, insert the CD and extract the driver files to the system. If downloading the driver and Mobile Companion from the Symbol Web site (http://www.symbol.com/services/downloads), extract the files to the computer. 3. Go to the Mobile Companion folder and launch setup.exe. A Symbol Mobile Companion Installer - Welcome window displays reminding the user not to insert the WLAN card in the system until prompted. 4. Click OK to continue. The Symbol Mobile Companion Installer window displays prompting the user to specify the type of installation desired. 5. Select the Install Mobile Companion on this computer checkbox. 6. Click OK to continue. 22 Spectrum24 Wireless LAN Adapter Users Guide Installing and Configuring the Driver in Windows ME The Software License Agreement window displays. 7. Click Yes to accept the terms of the Software License Agreement. The Symbol Mobile Companion Installer window displays prompting the user to enable 802.11d International Roaming support if using Symbol WLAN infrastructure components supporting the International Roaming feature. 8. Check the 802.11d International Roaming Support checkbox if applicable. Click OK to continue. The Symbol Mobile Companion Installer - Information window displays verifying the installation of Mobile Companion and the driver files on the Windows 98SE/ME computer. 9. Click OK to continue. 10. Insert the Spectrum24 adapter when prompted by the Symbol Mobile Companion Installer - Information window. Follow the instructions in Chapter 3 Hardware Installation on page 9 to install the adapter. The Mobile Companion Available WLAN Networks property page displays. 11. Select an existing Spectrum24 network with good signal strength
(at least 3 out of 5 bars) or better and click the Connect icon. The adapter associates to that network and the signal strength icon displays in the task tray. If there is not an existing network displayed in the Available WLAN Networks property page, a network needs to be created before the adapter can associate to it. Refer to 5.3 Configuring the Spectrum24 Adapter in Windows ME on page 25. 12. Proceed to 5.3 Configuring the Spectrum24 Adapter in Windows ME on page 25 if additional configuration is required for the adapter or if no networks display in the Available WLAN Networks property page when it initially displays. Spectrum24 Wireless LAN Adapter Users Guide 23 Installing and Configuring the Driver in Windows ME 5.2 Removing a Spectrum24 Driver in Windows ME To remove an existing Spectrum24 driver in Windows ME:
1. Click Start, select Settings and Control Panel. 2. Double-click on the Network icon. The Network dialog box displays. 3. Select the Spectrum24 PC Card or PCI Adapter. 4. Select Remove. The driver files are permanently removed from the Windows ME hardware profile. Click OK. 5. Click Yes to restart the system when prompted by Windows ME. 6. Proceed to 5.1 Installing the Spectrum24 Driver in Windows ME on page 22 to install the latest version of the driver. 24 Spectrum24 Wireless LAN Adapter Users Guide Installing and Configuring the Driver in Windows ME 5.3 Configuring the Spectrum24 Adapter in Windows ME To configure the Spectrum24 WLAN adapter for Windows ME:
1. Right-click the Mobile Companion task tray icon to display the Mobile Companion menu. 2. Select Find WLANs. The Available WLAN Networks page appears with the access point or Ad Hoc (peer-to-peer) networks available to the adapter displayed. Use the signal strength bar to the left of each network as a signal strength and performance indicator for the network. Networks with a signal strength of Good (3 Green bars out of 5) or better should be considered for connection. A (!)!)!)!) symbol displays to the left of networks currently out of range. 3. Select a network and click Connect. If an icon with a key displays to the left of a network, the network is using an encryption algorithm for additional security. To connect, the user is required to enter the 40-bit shared key, 128-bit shared key or Kerberos encryption algorithm set for the target access point or networked client in the Encryption property page. Consult with the Network Administrator if the encryption algorithm is unknown. If there is nothing displayed in the Available WLAN Networks property page, there are no available access points within proximity that can be heard by the MU or access points are using multi ESS mode. In multi ESS mode, non primary ESS IDs do not display. Spectrum24 Wireless LAN Adapter Users Guide 25 Installing and Configuring the Driver in Windows ME The Mode property page displays with the ESSID, Operating Mode and Profile name for the adapter. Click OK to accept the default adapter profile information. Use the Encryption property page if the user is required to select an encryption algorithm to operate within the network. A profile is a set of configuration settings used by the adapter in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various Spectrum24 network environments. New profiles can be created by clicking the New button and existing profiles can be modified by clicking Edit. For additional information on using the Mobile Companion utility to create a new adapter or edit an existing profile, refer to Appendix A. 26 Spectrum24 Wireless LAN Adapter Users Guide Chapter 6 Installing and Configuring the Driver in Windows 2000 The Spectrum24 Windows driver ships with the Symbol Mobile Companion utility. Use Mobile Companion to view and edit Spectrum24 WLAN adapter settings. To install and configure the driver for a LA-4123 PCI adapter, refer to 3.3 Installing the LA-4123 PCI Adapter, Driver and Mobile Companion on page 11. The following driver installation and configuration instructions apply to the LA-4121 model PC card specifically. Install the Spectrum24 driver from the Spectrum24 High Rate 11 Mbps Wireless LAN Software CDROM or go to
(http://www.symbol.com/services/downloads) and download the driver and Mobile Companion. Once downloaded, extract the files to the computer hard drive. If internet access is unavailable, contact a Symbol sales representative for a CD. Before installing the Spectrum24 Windows driver:
obtain the Spectrum24 High Rate 11 Mbps Wireless LAN Software CDROM or download the driver and Mobile Companion software from the Symbol Web site. Spectrum24 Wireless LAN Adapter Users Guide 27 Installing and Configuring the Driver in Windows 2000 6.1 Installing the Spectrum24 Driver in Windows 2000 If there is a version of the Spectrum24 Plus Pack utility suite in the computer, remove it using the remove programs option within the Windows Control Panel. Verify there is no existing Spectrum24 Windows driver in the system. To install the Spectrum24 driver in Windows 2000:
If a CDROM is used in the installation, do not insert the Spectrum24 adapter in the computer before inserting the CD in the CDROM drive. If the driver files have been downloaded from the Web, go to the Mobile Companion folder and launch setup.exe before inserting the adapter in the computer. Verify the adapter is NOT installed in the computer before beginning the driver installation. 1. Ensure the previously installed driver has been removed (if necessary). Verify the PC Card has not been inserted into the PC Card slot. 2. If a CDROM is to be used for the driver and Mobile Companion installation, insert the CD and extract the driver files to the system. If downloading the driver and Mobile Companion from the Symbol Web site (http://www.symbol.com/services/downloads), extract the files to the computer. 3. Go to the Mobile Companion folder and launch setup.exe. A Symbol Mobile Companion Installer window displays reminding the user not to insert the WLAN card in the system until prompted. 4. Click OK to continue. A Symbol Mobile Companion Installer window displays prompting the user to specify the type of installation desired. 5. Select the Install Mobile Companion on this computer checkbox. 6. Click OK to continue. The Software License Agreement window displays. 28 Spectrum24 Wireless LAN Adapter Users Guide Installing and Configuring the Driver in Windows 2000 7. Click Yes to accept the terms of the Software License Agreement. The Symbol Mobile Companion Installer window displays prompting the user to enable 802.11d International Roaming support if using Symbol WLAN infrastructure components supporting the International Roaming feature. 8. Check the 802.11d International Roaming Support checkbox if applicable. Click OK to continue. The Mobile Companion Installer - Information window displays verifying the installation of Mobile Companion and the driver files on the Win2K computer. 9. Click OK to continue. 10. Insert the Spectrum24 adapter when prompted by the Symbol Mobile Companion Installer - Information window. Follow the instructions in Chapter 3 Hardware Installation on page 9 to install the adapter. The Microsoft Digital Signature Not Found dialog box could appear at this point in the installation. A Microsoft digital signature is not required for the driver installation. Click Yes to continue. The Mobile Companion Available WLAN Networks property page displays. 11. Select an existing Spectrum24 network with good signal strength (at least 3 out of 5 bars) or better and click the Connect icon. The adapter associates to that network and the signal strength icon displays in the task tray. If there is not an existing network displayed in the Available WLAN Networks property page, a network needs to be created before the adapter can associate to it. Refer to 6.2 Configuring the Spectrum24 Adapter in Windows 2000 on page 31. Spectrum24 Wireless LAN Adapter Users Guide 29 Installing and Configuring the Driver in Windows 2000 12. Proceed to 6.2 Configuring the Spectrum24 Adapter in Windows 2000 on page 31 if additional configuration is required for the adapter or if no networks display in the Available WLAN Networks property page when it initially displays. 30 Spectrum24 Wireless LAN Adapter Users Guide Installing and Configuring the Driver in Windows 2000 6.2 Configuring the Spectrum24 Adapter in Windows 2000 To configure the Spectrum24 WLAN adapter for Windows 2000:
1. Right-click the Mobile Companion task tray icon to display the Mobile Companion menu. 2. Select Find WLANs. The Available WLAN Networks page appears with the access point or Ad Hoc (peer-to-peer) networks available to the adapter displayed. Use the signal strength bar to the left of each network as a signal strength and performance indicator for the network. Networks with a signal strength of Good (3 Green bars out of 5) or better should be considered for connection. A (!) symbol displays to the left of networks currently out of range. 3. Select a network and click Connect. If an icon with a key displays to the left of a network, the network is using an encryption algorithm for additional security. To connect, the user is required to enter the 40-bit shared key, 128-bit shared key or Kerberos encryption algorithm set for the target access point or networked client in the Encryption property page. Consult with the Network Administrator if the encryption algorithm is unknown. If there is nothing displayed in the Available WLAN Networks property page, there are no available access points within proximity that can be heard by the MU or access points are using multi ESS mode. In multi ESS mode, non primary ESS IDs do not display. Spectrum24 Wireless LAN Adapter Users Guide 31 Installing and Configuring the Driver in Windows 2000 The Mode property page displays with the ESSID, Operating Mode and Profile name for the adapter. Click OK to accept the default adapter profile information. Use the Encryption property page if the user is required to select an encryption algorithm to operate within the network. A profile is a set of configuration settings used by the adapter in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various Spectrum24 network environments. New profiles can be created by clicking the New button and existing profiles can be modified by clicking Edit. For additional information on using the Mobile Companion utility to create a new adapter or edit an existing profile, refer to Appendix A. 32 Spectrum24 Wireless LAN Adapter Users Guide Chapter 7 Installing and Configuring the Driver in Windows XP The Spectrum24 Windows driver ships with the Symbol Mobile Companion utility. Use Mobile Companion to view and edit Spectrum24 WLAN adapter settings. To install and configure the driver for a LA-4123 PCI adapter, refer to 3.3 Installing the LA-4123 PCI Adapter, Driver and Mobile Companion on page 11. The following driver installation and configuration instructions apply to the LA-4121 model PC card specifically. Install the Spectrum24 driver from the Spectrum24 High Rate 11 Mbps Wireless LAN Software CDROM or go to
(http://www.symbol.com/services/downloads) and download the driver and Mobile Companion. Once downloaded, extract the files to the computer hard drive. If internet access is unavailable, contact a Symbol sales representative for a CD. To install the driver without Mobile Companion (If using the adapter with the Microsoft Zero Config utility), refer to 7.2.2 Installing the Driver for Use With the Windows XP Zero Config Utility on page 40. Before installing the Spectrum24 Windows XP driver:
obtain the Spectrum24 High Rate 11 Mbps Wireless LAN Software CDROM or download the driver and Mobile Companion software from the Symbol Web site. Spectrum24 Wireless LAN Adapter Users Guide 33 Installing and Configuring the Driver in Windows XP 7.1 Installing the Spectrum24 Driver in Windows XP Installing the Spectrum24 driver in Windows XP requires the user to replace the Symbol Spectrum24 driver provided by the Windows XP operating system with a newer version of the driver provided on the Spectrum24 High Rate 11 Mbps Wireless LAN Software CDROM or downloaded from the Symbol Website. If using EAP (802.1x) security with the adapter, the Symbol Mobile Companion utility cannot be used as the adapter management tool. To install the driver without Mobile Companion, refer to 7.2.2 Installing the Driver for Use With the Windows XP Zero Config Utility on page 40. To install the Spectrum24 driver in Windows XP:
If a CDROM is used in the installation, do not insert the Spectrum24 adapter in the computer before inserting the CD in the CDROM drive. If the driver files have been downloaded from the Web, go to the Mobile Companion folder and launch setup.exe before inserting the adapter in the computer. Verify the adapter is NOT installed in the computer before beginning the driver installation. If the adapter was inserted into the system first, refer to 7.2.1 Removing a driver in Windows XP on page 39, remove the driver and return to this section. 1. Ensure the previously installed Windows XP driver has been removed. Verify the PC Card has not been inserted into the PC Card slot. 2. If a CDROM is to be used for the driver and Mobile Companion installation, insert the CD and copy the driver files to the system. If downloading the driver and Mobile Companion from the Symbol Web site (http://www.symbol.com/services/downloads), extract the files to the computer. 3. Go to the Mobile Companion folder and launch setup.exe. 34 Spectrum24 Wireless LAN Adapter Users Guide Installing and Configuring the Driver in Windows XP A Symbol Mobile Companion Installer window displays reminding the user not to insert the WLAN card in the system until prompted. 4. Click OK to continue. A Symbol Mobile Companion Installer window displays prompting the user to specify the type of installation desired. 5. Select the Install Mobile Companion on this computer checkbox. 6. Click OK to continue. The Software License Agreement window displays. 7. Click Yes to accept the terms of the Software License Agreement. The Symbol Mobile Companion Installer window displays prompting the user to enable 802.11d International Roaming support if using Symbol WLAN infrastructure components supporting the International Roaming feature 8. Check the 802.11d International Roaming Support checkbox if applicable. Click OK to continue. The Symbol Mobile Companion Installer - Information window displays verifying the installation of Mobile Companion and the driver files on the WinXP computer. 9. Click OK to continue. 10. Insert the Spectrum24 adapter when prompted by the Mobile Companion Installer - Information window. Follow the instructions in Chapter 3 Hardware Installation on page 9 to install the adapter. The Windows XP Found New Hardware Wizard displays. 11. Select the Install the software automatically (Recommended) checkbox. Click Next. 12. Select the Spectrum24 Wireless LAN PC Card from the Description window. Ensure the correct path to the driver files displays in the Location field. Click Next. Spectrum24 Wireless LAN Adapter Users Guide 35 Installing and Configuring the Driver in Windows XP A Hardware Installation dialog box could also display at this stage of the installation stating the Spectrum24 adapter has not passed Windows Logo testing to verify its compatibility with Windows XP. Click Continue Anyway. 13. Click Finish to close the Windows XP Found New Hardware Wizard. A Setup dialog box displays stating the installation is finished. Click OK. The Mobile Companion Available WLAN Networks page displays. 14. Select an existing Spectrum24 network with good signal strength (at least 3 out of 5 bars) or better and click the Connect icon. The adapter associates to that network and the signal strength icon displays in the task tray. If there is no network displayed in the Available WLAN Networks page, a network needs to be created before the adapter can associate to it. Refer to 7.2 Configuring the Spectrum24 Adapter in Windows XP on page 37. Proceed to 7.2 Configuring the Spectrum24 Adapter in Windows XP on page 37 if additional configuration is required for the adapter or if no networks display in the Available WLAN Networks property page when it initially displays. If not using EAP (802.1x) authentication, the user is required to disable authentication in Windows XP to use Mobile Companion. Select Start, Control Panel and Network Connections. Select the Wireless LAN Connection representing the Spectrum24 adapter. From the Wireless Network Connection Status window, right-click and select Properties. Select the Authentication tab. Verify the Enable network access control using IEEE 802.1x checkbox is not selected. Click OK. 36 Spectrum24 Wireless LAN Adapter Users Guide Installing and Configuring the Driver in Windows XP 7.2 Configuring the Spectrum24 Adapter in Windows XP To configure the Spectrum24 WLAN adapter in Windows XP:
1. Right-click the Mobile Companion task tray icon to display the Mobile Companion menu. 2. Select Find WLANs. The Available WLAN Networks page appears with the access point or Ad Hoc (peer-to-peer) networks available to the adapter displayed. Use the signal strength bar to the left of each network as a signal strength and performance indicator for the network. Networks with a signal strength of Good (3 Green bars out of 5) or better should be considered for connection. A (!) symbol displays to the left of networks currently out of range. 3. Select a network and click Connect. If an icon with a key displays to the left of a network, the network is using an encryption algorithm for additional security. To connect, the user is required to enter the 40-bit shared key, 128-bit shared key or Kerberos encryption algorithm set for the target access point or networked client in the Encryption property page. Consult with the Network Administrator if the encryption algorithm is unknown. If there is nothing displayed in the Available WLAN Networks property page, there are no available access points within proximity that can be heard by the MU or access points are using multi ESS mode. In multi ESS mode, non primary ESSIDs do not display. Spectrum24 Wireless LAN Adapter Users Guide 37 Installing and Configuring the Driver in Windows XP The Mode property page displays with the ESSID, Operating Mode and Profile name for the adapter. Click OK to accept the default adapter profile information. Use the Encryption property page if the user is required to select an encryption algorithm to operate within the network. A profile is a set of configuration settings used by the adapter in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various Spectrum24 network environments. New profiles can be created by clicking the New button and existing profiles can be modified by clicking Edit. For additional information on using the Mobile Companion utility to create a new adapter or edit an existing profile, refer to Appendix A. If not using EAP (802.1x) authentication, the user is required to disable authentication in Windows XP to use Mobile Companion. Select Start, Control Panel and Network Connections. Select the Wireless LAN Connection representing the Spectrum24 adapter. From the Wireless Network Connection Status window, right-click and select Properties. Select the Authentication tab. Verify the Enable network access control using IEEE 802.1x checkbox is not selected. Click OK. 38 Spectrum24 Wireless LAN Adapter Users Guide Installing and Configuring the Driver in Windows XP 7.2.1 Removing a driver in Windows XP If the Spectrum24 adapter was installed in the computer before the driver installation CD was inserted (if used) or the setup.exe was launched (Web download installations), the user is required to remove the driver from the system and begin the installation over. To remove a driver from the system in Windows XP:
1. Click Start and select Control Panel. 2. Select the Switch to Classic View Windows XP option. 3. Select System and click on the Hardware tab. 4. Click the Device Manager button. 5. Select Network Adapters. A list of the devices currently supported on the system by Windows XP displays. 6. Right-click on the Spectrum24 Wireless LAN PC Card and select Uninstall. 7. Proceed to 7.1 Installing the Spectrum24 Driver in Windows XP on page 34 and reinstall the driver. Spectrum24 Wireless LAN Adapter Users Guide 39 Installing and Configuring the Driver in Windows XP 7.2.2 Installing the Driver for Use With the Windows XP Zero Config Utility If using the EAP/TLS (802.1x) security protocol with a Symbol Spectrum24 adapter, install the adapter driver without the Symbol Mobile Companion utility and use the Windows XP Zero Config utility as the adapter management tool. If a version of the Symbol Mobile Companion utility resides on the system, use Windows XP Add/Remove Programs to uninstall it before installing the driver for use with the Windows XP Zero Config utility. To install the driver without Mobile Companion in Windows XP:
1. Ensure the previously installed Windows XP driver has been removed. Verify the PC Card has not been inserted into the PC Card slot. 2. If using a CDROM for the driver installation, insert the CD and copy the driver files to the system. If downloading the driver from the Symbol Web site (http://www.symbol.com/services/downloads), extract the files to the computer. 3. Go to the Driver Only_For XP Zero Config folder and launch XPdriver.exe. The UpdateXPdriver window displays prompting the user to insert the PC Card in the system. Insert the PC Card in the system. Click OK. The UpdateXPdriver window displays again stating the driver files are in the process of being transferred. 4. An XPdriver window could display at this point in the installation requesting the user remove the CD (if it is being used in the installation) from the system. Remove the CD and click OK. The Windows XP Found New Hardware Wizard displays. 40 Spectrum24 Wireless LAN Adapter Users Guide Installing and Configuring the Driver in Windows XP 5. When prompted for an installation method, select the Install the software automatically (Recommended) checkbox. Click Next. A Hardware Installation dialog box could also display at this stage of the installation stating the Spectrum24 adapter has not passed Windows Logo testing to verify its compatibility with Windows XP. Click Continue Anyway. If prompted for the location of the NetWlanXP file, specify its location on the system. Click OK. 6. Click Finish when prompted to close the Windows XP Found New Hardware Wizard. 7. Use the Windows XP Zero Config tool as required to connect to a network and configure the Spectrum24 WLAN adapter. Consult the system administrator for information on configuring the access point and associated adapter for EAP security support. Spectrum24 Wireless LAN Adapter Users Guide 41 Installing and Configuring the Driver in Windows XP 42 Spectrum24 Wireless LAN Adapter Users Guide Chapter 8 Installing and Configuring the Driver in Windows CE The Spectrum24 Windows CE driver ships with the Symbol Mobile Companion utility. Use Mobile Companion to view and edit Spectrum24 WLAN adapter settings. The Spectrum24 Windows CE driver supports Pocket PC 2002 devices. The LA-4123 PCI adapter does not support the Windows CE operating system. Install the Spectrum24 Windows CE driver from the Spectrum24 High Rate 11 Mbps Wireless LAN Software CDROM or download the driver from the Symbol Website. To download the Windows CE driver from the Website, go to (http://www.symbol.com/services/downloads). For information on using the Mobile Companion utility to configure the adapter in Windows CE, refer to Appendix E. If using a Spectrum24 Wireless Networker, Symbol recommends updating the Spectrum24 WLAN adapter to the latest driver/firmware. To download the latest driver/firmware, go to
(http://www.symbol.com/services/downloads). Before installing the Windows CE device driver:
obtain Windows CE installation media verify a LA-4121 PC Card is to be used Spectrum24 Wireless LAN Adapter Users Guide 43 Installing and Configuring the Driver in Windows CE 8.1 Installing the Spectrum24 Windows CE Driver To install the Spectrum24 Windows CE driver in a PPC 2002 device:
If an existing Spectrum24 Windows CE driver exists on the computer, remove it before installing a newer version. Refer to the documentation shipped with the Microsoft ActiveSync program to ensure the desktop computer used in the driver installation meets the system requirements for the ActiveSync program. 1. Connect the sync cable to a serial or USB port between the desktop computer and the handheld computer. Once a connection exists between the desktop and handheld computers, file transfers and data synchronization can take place. Do not insert the adapter in the handheld computer before inserting the CD into the CDROM drive. Remove the adapter from the system before inserting the CD. 2. Insert the Spectrum24 High Rate 11Mbps Wireless LAN Software CDROM into the CDROM drive of the desktop computer or download the image. Go to:
(http://www.symbol.com/services/downloads). If a CD was inserted or the setup.exe was executed an Autorun window displays prompting the user to NOT insert the WLAN card in the system until prompted. 3. Click OK to continue. A Symbol Technologies Inc. Mobile Companion Installer window displays prompting the user to specify the type of installation required. 44 Spectrum24 Wireless LAN Adapter Users Guide Installing and Configuring the Driver in Windows CE 4. Select the Install Mobile Companion on a PocketPC Device checkbox. 5. Uncheck the Install Mobile Companion on this computer checkbox option. 6. Click OK to continue. The Software License Agreement displays. 7. Click Yes to accept the terms of the Software License Agreement. The Mobile Companion Installer - Information window displays verifying the Mobile Companion and driver files download on the Windows CE device. 8. Click OK on continue. If upgrading an existing driver, the following message displays:
Symbol Wireless Networker for PPC 2002 is already installed. Do you want to proceed with the re-install/upgrade? Click Yes. The handheld unit displays Symbol Wireless Networker for PPC 2002 is already installed. Reinstall? Click Yes. The driver and Mobile Companion files extract and download from the desktop computer to the PPC 2002 device. If no previous version of the driver exists on the system, the following message displays:
Install Symbol Wireless Networker for PPC 2002 using the default application install directory? Click Yes. Insert the adapter in the handheld computer. The Mobile Companion Available WLAN Networks page displays. 10. Select an existing Spectrum24 network with good signal strength or 9. better and click the Connect icon. The adapter associates to that network and the signal strength icon displays in the task tray If additional adapter configuration is required, refer to 8.2 Configuring the Spectrum24 PC Card in Windows CE on page 46. Spectrum24 Wireless LAN Adapter Users Guide 45 Installing and Configuring the Driver in Windows CE 8.2 Configuring the Spectrum24 PC Card in Windows CE To configure the Spectrum24 WLAN adapter for Windows CE:
1. Click the Mobile Companion task tray icon to display the Mobile Companion menu. 2. Select Find WLANs. The Available WLAN Networks page appears with the access point or Ad Hoc (peer-to-peer) networks available to the adapter displayed. Use the signal strength bar to the left of each network as a signal strength and performance indicator for the network. Networks with a signal strength of Good (3 Green bars out of 5) or better should be considered for connection. A (!)!)!)!) symbol displays to the left of networks currently out of range. 3. Select a network and click Connect. If an icon with a key displays to the left of a network, the network is using an encryption algorithm for additional security. To connect, the user is required to enter the 40-bit shared key, 128-bit shared key or Kerberos encryption algorithm set for the target access point or networked client in the Encryption property page. Consult with the Network Administrator if the encryption algorithm is unknown. If there is nothing displayed in the Available WLAN Networks property page, there are no available access points within proximity that can be heard by the MU or access points are using multi ESS mode. In multi ESS mode, non primary ESSIDs do not display. 46 Spectrum24 Wireless LAN Adapter Users Guide Installing and Configuring the Driver in Windows CE The Mode property page displays with the ESSID, Operating Mode and Profile name for the adapter. Click OK to accept the default adapter profile information. Use the Encryption property page if the user is required to select an encryption algorithm to operate within the network. A profile is a set of configuration settings used by the adapter in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various Spectrum24 network environments. New profiles can be created by clicking the New button and existing profiles can be modified by clicking Edit. For additional information on using the Mobile Companion utility to create a new adapter or edit an existing profile, refer to Appendix E. Spectrum24 Wireless LAN Adapter Users Guide 47 Installing and Configuring the Driver in Windows CE 48 Spectrum24 Wireless LAN Adapter Users Guide Appendix A Using the Mobile Companion Utility A.1 Installing Mobile Companion The Mobile Companion utility comes bundled with the adapter driver on the Spectrum24 High Rate 11 Mbps Wireless LAN Software CDROM.The driver and Mobile companion utility are also available from the Symbol Web site at http://www.symbol.com/services/downloads. Use Mobile Companion to view and configure the adapter settings. Complete the driver installation instructions for the supported operating system to install Mobile Companion. Internet Explorer version 5.5 or higher with Microsoft Service Pack 1 is required on Windows 98 systems to support the Mobile Companion utility. Consult with the system administrator if unsure of these requirements. A.2 About Mobile Companion Once installed, Mobile Companion starts automatically and appears as an icon on the task tray. The status icon changes in real-time to reflect the signal strength and availability of the adapter and the wireless network. Right-click the icon on the task tray to open the utility. When the utility is initially opened, the user has the option of selecting Status, WLAN Profiles, Find WLANs, or Options menu items. Spectrum24 Wireless LAN Adapter Users Guide A - 1 Using the Mobile Companion Utility Select Status to display the Signal, Info, IP Status, Ping and APs (or Peers if in Ad Hoc mode) property pages. Use these pages to view adapter software, hardware revision data and current profile information. These pages can also be used to initiate ping tests to test data transmission capability, assess signal strength from the adapter (using its current profile) to the associated AP and display APs (or peers) with the same ESSID as the current adapter profile. Select Find WLANs to display the Spectrum24 networks (access points and networked peers) available for association. The networks are listed by ESSID. To the left of each network is a signal strength icon. Networks with a signal strength of Good (3 Green bars out of 5) or better should be considered for connection. Select a network and select Connect Profile to connect with that network. The user is required to know the security configuration set for the access point or networked client (Ad Hoc mode) to connect. Select WLAN Profiles to create or modify a WLAN adapter profile. A profile is a set of adapter configuration settings that can be used in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various Spectrum24 network environments. A list of existing profiles is available by selecting WLAN Profiles from the main menu. Select an existing profile and click Connect Profile to use its pre-configured ESSID, security, network address and power consumption settings or click Create New Profile to configure new adapter profile device information using the Mode, Encryption, IP Config and Power property pages. Select Options to display the Options property page. Use the Options page to configure system sounds, access point and adapter association capabilities and profile roaming options. The Options property page can also be used to password protect the Mobile Companion utility. The appearance of the Mobile Companion utility can differ depending on the handheld Windows CE device being used. A - 2 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility A.3 Mobile Companion Task Tray Icons Mobile Companion task tray icon displays the signal strength of the adapter as used with its current adapter profile. ICON Status Excellent signal strength (5 out of 5 bars) Very good signal strength (4 out of 5 bars) Good signal strength (3 out of 5 bars) Fair signal strength (2 out of 5 bars) Poor signal strength (1 out of 5 bars) Out-of-network range Spectrum24 Wireless LAN Adapter Users Guide A - 3 Using the Mobile Companion Utility A.4 Mobile Companion Property Pages The Mobile Companion property pages contain wireless network and service quality information for the adapter. The pages are accessed from the Status, Find WLANs, WLAN Profiles and Options main menu options. A.4.1 WLAN Profiles Property Page Select WLAN Profiles from the Mobile Companion menu to display the WLAN Profiles property page. Use the WLAN Profiles property page to view, connect to, or create a new adapter profile. A completed profile is a set of adapter configuration settings that can be used in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various network environments. When the WLAN Profiles property page initially displays, existing profiles appear in the page. Select a profile and select the Connect Profile icon to set that profile as the "active" (or current) profile for the adapter. The active profile displays the transmit and receive icon to the left. Select a profile and A - 4 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility click on the Edit icon to display the Mode property page where the ESSID and operating mode can be changed for the profile. Use the Encryption, IP Config and Power pages as necessary to edit the profile power consumption and security parameters. Click on the Create New Profile icon to display the Mode property page where the ESSID and operating mode can be set for the new profile. Use the Encryption, IP Config and Power pages as necessary to set the profile power consumption and security parameters. Click on the Delete Profile icon to remove the selected profile from the list of available profiles from within the WLAN Profiles field. Use the Move Up in list and Move Down in list arrow icons on the side of the page to order the profiles. If the current profile association is lost, Mobile Companion attempts to associate with the profiles on the list in the order displayed until a new association is achieved. Spectrum24 Wireless LAN Adapter Users Guide A - 5 Using the Mobile Companion Utility A.4.2 Mode Property Page Select the Mode property page to assign the adapter a profile name, set the adapter profile operating mode and assign an ESSID. Use the Profile Name field to enter the name of the adapter profile. A completed profile is a set of adapter configuration settings that can be used in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various network environments. A list of existing profiles is available by selecting WLAN Profiles from the Mobile Companion main menu. Select a profile and click Connect Profile, or select Create New Profile and enter a new profile name in Mode property page Profile Name field. Use the Encryption, IP Config and Power property pages to complete the security, power consumption and network address parameters for the profile. Use the 802.11 ESSID field to enter the adapter ESSID. The ESSID is the 802.11 Extended Service Set Identifier. The ESSID is 32-character (maximum) string identifying the wireless network. The adapter ESSID is required to match the AP ESSID for the adapter and access point to interoperate. A - 6 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility Use the Operating Mode pull-down menu to select one of the following operational modes for the adapter:
Select Infrastructure to enable the adapter to transmit and receive data with an access point. Infrastructure is the adapter default mode when Mobile Companion initially displays. Select Ad Hoc to enable the adapter to form its own local network where adapters communicate peer-to-peer without APs using a shared ESSID. When Ad Hoc is selected, the Long Preamble checkbox appears. Each adapter within the Ad Hoc network is required to use the same preamble length and ESSID to interoperate. Use the Channel number field to select the channel used within the peer-to-peer network.
Use the Country pull-down menu to select the country of operation for the adapter. This feature ensures the adapter is using country code information compatible with the country code data used by the associated access point. Select International to enable International Roaming support for the adapter. International Roaming allows the adapter to roam and associate to access points with differing country codes. Click OK to save the changes. Spectrum24 Wireless LAN Adapter Users Guide A - 7 Using the Mobile Companion Utility A.4.3 Encryption Property Page Use the Encryption property page to set the adapter profile security level. The firmware supports Open System (no encryption), 40-bit Shared Key
(40-bit), 128-bit Shared Key (128-bit) and Kerberos encryption algorithms. The absence of a physical connection makes wireless links vulnerable to information theft. Encryption is an efficient method of preventing data theft and improving data security. The access point and the adapter are required to use the same encryption algorithm to associate and transmit data. If an access point is set to Open System and an adapter is set to 40-bit or 128-bit, no association takes place. Similarly, if an adapter is set to Open System and an access point is set to 40-bit or 128-bit, no association takes place. If an access point is set to 40-bit and an adapter is set to 128-bit the adapter can associate to the access point, but no data transmission can take place. A - 8 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility Choose one of the following Encryption options from the Algorithm pull-down menu:
Open Systems (no encryption) - Use the Open System option as the
default setting when no data packet encryption is needed over the network. Selecting Open System provides no security for the data being transmitted over the network. 40-bit Shared Key - Select 40-bit encryption and enter a 10 Hex digit
(0-1, A-F) encryption key. Use the Reset Keys button to set the encryption key to the default values. 128-bit Shared Key - Select 128-bit encryption and enter a 26 Hex digit
(0-1, A-F) encryption key. The 128-bit encryption option provides a higher level of security than 40-bit encryption while maintaining an 11 Mbps data rate. Use the Reset Keys button to set the encryption key to the default values. The default Hex digit keys are visible any time they are used. As a security precaution after setting the key values for the network, the digits are replaced with asterisks **** within the Encryption key fields. If the associated AP is using a Passkey, the "active" adapter profile is required to use the same string. The Passkey is a plain text representation of the WEP keys displayed in the Encryption property page. The Passkey provides an easy way to enter WEP key data without having to remember the entire 40-bit
(10 character) or 128-bit (26 character) Hex digit string. The Passkey is case sensitive. Click the Passkey button to display the Passkey screen. Enter an easy-to-remember 4 to 32 character string to be used as the WEP algorithm. Click OK. The MU transforms the Passkey string into a set of four WEP keys using MD5 algorithms and displays them in the WEP fields. These are the new WEP keys for the adapter profile. Once displayed in the WEP key fields, the adapter profile behaves as if the keys were entered manually. Spectrum24 Wireless LAN Adapter Users Guide A - 9 Using the Mobile Companion Utility Configuring Kerberos for the Adapter Kerberos is a different form of 128-bit data security whereby an adapter is required to have its request for access point resources authenticated with a Kerberos server before the server permits the access point to transmit and receive data with the associated adapter. Select Kerberos and enter the name of the server that hosts the Kerberos KDC in the Realm field. The KDC is located on a server and maintains information about the access points and users it supports. The KDC also permits the transmission and receipt of data once the credentials of the user are verified. The KDC field should remain blank unless the default KDC name (krbtgt) is different on the server. Click OK to save the changes. Changing the KDC in Mobile Companion displays an error message stating the adapter has failed to authenticate. Only System and Network Administrators should alter the KDC values of the access point and adapter. A - 10 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility A.4.4 IP Config Property Page Use the IP Config property page to configure the following adapter profile network address parameters: IP address, subnet, gateway, DNS, and WINS. Changes made within the IP Config property page only impact the profile selected in the Mode property page and do not impact the network address parameters configured for other profiles. The IP Config property page is unavailable in Windows 98SE and Windows ME environments. Select DHCP (Dynamic Host Configuration Protocol) from the IP Type pull-down menu to obtain a leased IP address and network configuration information from a remote server. DHCP is the default setting for the adapter profile. If DHCP is selected, the adapter network address and configuration fields are not available. Spectrum24 Wireless LAN Adapter Users Guide A - 11 Using the Mobile Companion Utility Select Static to manually assign the IP address, subnet mask, gateway, DNS and WINS addresses used by the adapter profile.
IP Address IP Address - The Internet is a collection of networks with users that IP Address IP Address communicate with each other. Each communication carries the address
(IP address) of the source and destination networks and the particular machine within the network associated with the user or host computer at each end. Each node on the IP network must be assigned a unique IP address that is made up of a network identifier and a host identifier. Enter the IP address as a dotted-decimal notation with the decimal value of each octet separated by a period, for example, 192.168.7.27. Subnet Mask Subnet Mask - Most TCP/IP networks use subnets in order to effectively Subnet Mask Subnet Mask manage routed IP addresses. Having an organizations network divided into subnets allows it to be connected to the Internet with a single shared network address.
Gateway Gateway - The gateway is a device that is used to forward IP packets to Gateway Gateway and from a remote destination.
DNSDNSDNSDNS - The Domain Name System (DNS) is a distributed Internet directory service. DNS is used mostly to translate domain names and IP addresses. It is also used to control Internet email delivery. Most Internet services require DNS to operate properly. If DNS is not configured, Web sites cannot be located and email delivery fails.
WINSWINSWINSWINS - WINS is a Microsoft NetBIOS name server. WINS eliminates the broadcasts needed to resolve computer names to IP addresses by providing a cache or database of translations. Click OK to save the changes. A - 12 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility A.4.5 Power Property Page Select the Power property page to set the Radio Transmission Power level and the Power Saving Modes for the adapter profile. Adjusting the Radio Transmission Power level enables the user to expand or confine the transmission area with respect to other wireless devices that could be operating nearby. Reducing a coverage area in high traffic areas improves transmission quality by reducing the noise level (interference) in that coverage area. In the Infrastructure operating mode, two transmission power options are available.
Select Automatic to use the access points current power level. Automatic is the default mode for adapters operating in the Infrastructure Operating mode. Select Power Plus from the pull-down menu to set the adapter transmission power one level higher than the level currently set for the access point.
Spectrum24 Wireless LAN Adapter Users Guide A - 13 Using the Mobile Companion Utility In Ad Hoc mode there are five transmission power options.
Select Maximum power to set the adapter to the highest transmission power level. Select Maximum power when operating in highly reflective environments and areas where other devices could be operating nearby with different address credentials. Additionally, use the maximum power level when attempting to communicate with devices at the outer edge of a coverage area.
Choose 50%, 25% or 10% to set the transmit power level to that percentage of the maximum power level.
Choose Minimum power to set the adapter to the lowest transmission power level. Use the minimum power level when communicating with devices in close proximity. Additionally, select minimum power in instances where little or no radio interference from other devices is anticipated. The Automatic Power Saving Mode switches to Best Network Performance when an AC power supply is detected. If a battery is used to power the system, an appropriate setting between Best Network Performance and Acceptable Network Performance is automatically chosen based on a real-time analysis of network usage. The Automatic Power Saving Mode is the default setting and extends the time before the battery needs to be recharged. The Manual Power Saving Mode field allows the user to select a performance level suited to intended operation. There are 6 settings ranging from the Best Network Performance (using the most battery power) to Acceptable Network Performance (using the least battery power). A network performance description is displayed for each power range. Click OK to implement power consumption changes for the adapter profile. A - 14 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility A.4.6 Available WLAN Networks Property Page Select Find WLANs from the Mobile Companion main menu to display the Available WLAN Networks property page. Use the Available WLAN Networks property page to list those Spectrum24 networks (access points or networked peers) available to the adapter for association. The network name reflects the ESSID of that access point. Each network displays a signal strength indicator similar in appearance to the Mobile Companion icon displaying in the Windows taskbar. If a network displays a key to the left of the signal strength indicator, the network is using an encryption algorithm. The adapter is required to use an identical encryption scheme to interoperate with that access point or client. If the encryption scheme is unknown, ask the system administrator. Networks with a signal of Good (3 Green bars out of 5) or better should be considered for connection. Click a network and click the Connect icon to interoperate with the access point representing that network. Once connected, the Mode, Encryption, IP Config and Power property pages display the ESSID, security settings, IP configuration and power level. Click the Refresh icon to update the list of networks available to the adapter. Spectrum24 Wireless LAN Adapter Users Guide A - 15 Using the Mobile Companion Utility A.4.7 Signal Property Page Select Status from the Mobile Companion menu to display the Signal property page. Use the Signal property page to display a real-time graph of the signal quality of the adapter to the associated access point. The number of times the adapter has roamed to and from access points, the MAC Address of the associated AP (located on the bottom of the access point), the current data rate and the network status are displayed. Signal quality is an indicator of how clearly the adapter can hear the associated access point. The Missed AP Beacons graph displays the amount of beacons (uniform system packets broadcast by the access point to keep the network synchronized) missed by the receiving adapter. The fewer the missed beacons the better the signal. As long as the LED to the right of the graph is Green the access point association is not jeopardized by an excess of missed access point beacons. If the LED is Red, an association with a different access point could be warranted to reduce the amount of missed beacons and improve the signal. A - 16 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility The Txmit Retries (Transmit Retries) graph displays the number of data packets retransmitted by the adapter. The fewer transmit retries the stronger the signal. As long as the LED to the right of the graph is Green the access point association is not jeopardized. If the LED is Red, an association with a different access point could be warranted to reduce the amount of transmit retries and improve the signal. The Signal graph displays the RSSI (Relative Signal Strength Indicator) of the signal transmitted between the access point and adapter. As long as the LED to the right of the graph is Green the access point association is not jeopardized. If the LED is Red, an association with a different access point could be warranted to improve the signal. The Signal property page is view only and is not available if the current operating mode is Ad Hoc. Spectrum24 Wireless LAN Adapter Users Guide A - 17 Using the Mobile Companion Utility A.4.8 Info Property Page Select the Info tab to display the Info property page. Use the Info property page to view the adapters current software and driver revision data as well as the operating parameters of the adapters current profile. The Version Information field displays the Mobile Companion software version, driver version, firmware, hardware and country information. This data is consistent for the adapter regardless of which adapter profile is the current profile. The Current Status field displays the adapters current Profile Name, ESS ID and Encryption mode. The current status field also displays a signal strength performance indicator. The adapter operating information differs depending on which profile has been enabled as the current profile. All of the fields within the Info property page are read-only and non-configurable. A - 18 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility A.4.9 IP Status Property Page Select the IP Status tab to display the IP Status property page. Use the IP Status property page to view the adapters network address information. Unlike the IP Config property page, the IP Status page is view only with no user-configurable data fields.
IP Type - DHCP or Static. If DHCP was selected from the IP Config IP Type IP Type IP Type property page, leased IP address and network configuration information displays for the adapter. If Static was selected, the variables displayed were input manually. IP Address IP Address - The Internet is a collection of networks with users that IP Address IP Address communicate with each other. Each communication carries the address
(IP address) of the source and destination networks and the particular machine within the network associated with the user or host computer at each end. Each node on the IP network must be assigned a unique IP address that is made up of a network identifier and a host identifier. Enter the IP address as a dotted-decimal notation with the decimal value of each octet separated by a period, for example, 192.168.7.27.
Spectrum24 Wireless LAN Adapter Users Guide A - 19 Using the Mobile Companion Utility
Subnet Mask Subnet Mask - Most TCP/IP networks use subnets in order to effectively Subnet Mask Subnet Mask manage routed IP addresses. Having an organizations network divided into subnets allows it to be connected to the Internet with a single shared network address.
Gateway Gateway - The gateway is a device that is used to forward IP packets to Gateway Gateway and from a remote destination.
DNSDNSDNSDNS - The Domain Name System (DNS) is a distributed Internet directory service. DNS is used mostly to translate domain names and IP addresses. It is also used to control Internet email delivery. Most Internet service requires DNS to operate properly. If DNS is not configured, Web sites cannot be located and email delivery fails.
WINSWINSWINSWINS - WINS is a Microsoft NetBIOS name server. WINS eliminates the broadcasts needed to resolve computer names to IP addresses by providing a cache or database of translations.
MAC Address MAC Address - An IEEE 48-bit address the adapter is assigned at the MAC Address MAC Address factory that uniquely identifies the adapter at the physical layer.
Host Name Host Name - The Host Name field displays the name of the device Host Name Host Name housing the adapter. Click Renew to update the information displayed within the IP Status property page. A - 20 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility A.4.10 Ping Property Page Select Ping from the Mobile Companion Status menu to display the Ping property page. Use the Ping property page to send and receive ICMP ping packets across the network to the specified IP address. Select or enter a target device IP address from the IP pull-down menu. Select the size of the packet transmission from the Size pull-down menu. Select Start Test to begin the ping test. Select Stop Test to terminate the ping test. The average mega-bits per second, signal strength, data rate currently in use, test statistics and round trip times are displayed for each test. The associated access point MAC address is also displayed. The signal strength level and the data transmission rate are displayed in real-time bar graphs. Spectrum24 Wireless LAN Adapter Users Guide A - 21 Using the Mobile Companion Utility A.4.11 APs Property Page Select APs from the Mobile Companion Status menu to display the APs property page. Use the APs property page to view access points with the same ESSID as the adapter profile. View the MAC addresses and signal strength levels (as a percentage) of the known access points. The associated access point displays a radio wave radiating from its antenna to indicate its associated status. Right-clicking on an access point icon displays a menu. Selecting the Set Mandatory item prohibits the adapter from associating with a different access point. The letter M displays on top of the icon when the Set Mandatory option has been selected. Selecting Set Roaming allows the adapter to roam to any access point with a better signal. These settings are temporary and are not saved. Select Refresh to update the list of the known APs with the same ESSID. The APs property page only displays when Infrastructure is selected as the adapter operating mode from the Mode property page. A - 22 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility A.4.12 Peers Property Page Select the Peers tab (when in the Ad Hoc operating mode) to display the Peers property page. The Peers property page only displays if Ad Hoc has been selected as the operating mode from the Mode property page. Use the Peers property page to view other networked peers (mobile devices) with the same ESSID as the adapter profile. View the MAC address, power mode, transmit rate, supported rates and the age out time. These adapters (peers) are all available when forming a peer-to-peer network in Ad Hoc mode. Select Refresh to update the list of known peers with the same ESSID and to update the Peers property page with the latest Ad Hoc network performance and membership data. Spectrum24 Wireless LAN Adapter Users Guide A - 23 Using the Mobile Companion Utility A.4.13 Optional Settings Property Page Select Options from the Mobile Companion Status task tray menu to display the Optional Settings property page. The Options property page contains checkboxes within the Optional Settings field. Select or clear the checkboxes to configure the adapter settings. Select the Access AP networks checkbox to display available AP networks and their signal strength within the Available WLAN Networks property page. These are access points available to the adapter profile for association. Click OK to enable this option. If this option was previously disabled, refresh the Available WLAN Networks page to display the AP networks available to the adapter. Select the Access Ad-Hoc networks checkbox to display available peer
(adapter) networks and their signal strength within the Available WLAN Networks property page. These are peers available to the adapter profile for association. Click OK to enable this option. If this option was previously disabled, refresh the Available WLAN Networks page to display the Ad Hoc networks available to the adapter. A - 24 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility Select the Disable Profile Roaming checkbox to configure the adapter profile to not roam to another access point profile or peer profile (if in Ad Hoc mode) if a stronger signal is detected. Select Enable Sounds to initiate an audible signal when performing a ping test and associating to an access point. The tones are important to notify users if the ping is received or if the adapter has roamed to a different access point. Mobile Companion has a password protection feature that can be enabled from the Options property page. When Mobile Companion initially displays in the task tray, the password is off by default. To create a password for Mobile Companion, click the Password button and enter a case sensitive password (10 characters max) in the Current Password field. Click OK. To change the current password, enter the current password in the Current Password field and enter a new password in the New Password and Confirm New Password fields. Click OK. Spectrum24 Wireless LAN Adapter Users Guide A - 25 Using the Mobile Companion Utility A - 26 Spectrum24 Wireless LAN Adapter Users Guide Appendix B WLAN Adapter Specifications PC Card Physical Dimensions (less antenna) Weight (with antenna) Operating temperature Storage temperature Humidity 95%
Cargo/Packaged Altitude Vibration Shock ESD PCMCIA Compliance 3.3 inches x 2.1 in. x 0.2 inches
(85 mm x 54 mm x 5 mm) 1.6 oz (45.36 g)
-4 to 158 F (-20 to 70 C)
-22 to 176 F (-30 to 80 C) 95% maximum non condensing 6ft (1.8m) drop 5hz vibration Mil-Std 810E 15,000 ft. (4.6 km) - Storage 8,000 ft.
(2.4 km) - Operating 2 G peak, sine; 0.02 G peak random (5Hz - 2000Hz) 40 G, 11mS, half sine meets CE-Mark Type II Spectrum24 Wireless LAN Adapter Users Guide B - 1 WLAN Adapter Specifications PCI Adapter Physical Dimensions Weight Operating temperature Storage temperature Humidity Cargo/Packaged Altitude Vibration Shock ESD 6.8 in. x 5 in. 4.3 oz. (122 g)
-4 to 158 F (-20 to 70 C)
-22 to 176 F (-30 to 80 C) 95% maximum non condensing 6ft (1.8m) drop 5hz vibration Mil-Std 810E 15,000 ft. (4.6 km) - Storage 8,000 ft.
(2.4 km) - Operating 2 G peak, sine; 0.02 G peak random (5Hz - 2000Hz) 40 G, 11mS, half sine meets CE-Mark B - 2 Spectrum24 Wireless LAN Adapter Users Guide Radio Frequency Range Radio Data Rate Power Input Range TX Max. Radiated EIRP Modulation TX Out-of-Band Emissions WLAN Adapter Specifications country dependent. Typically 2412 MHz to 2462 MHz 11 Mbps - Optional 5.5 Mbps - Optional 2 Mbps - Required 1 Mbps - Required LA-4121 PC Card - 5V LA-4123 PCI Adapter - 5V open environment over 100 ft (at 11 Mbps). Typical office or retail environment 30 - 50 ft (at 11 Mbps). US: FCC part 15.247 Europe: ETS 300 320 Japan: RCR STD-33 Binary GFSK US: FCC part 15.247, 15.205, 15.209 Europe: ETS 300 320 Japan: RCR STD-33 Spectrum24 Wireless LAN Adapter Users Guide B - 3 WLAN Adapter Specifications B - 4 Spectrum24 Wireless LAN Adapter Users Guide Appendix C Troubleshooting C.1 Windows 98SE Troubleshooting Tips Use the tools provided by Windows 98SE and LAN analyzers (FTP Software NETXRAY, Novell LAN analyzer) to diagnose problems. Some common problems exhibited when the Spectrum24 WLAN adapter has not been properly installed include:
Windows 98SE does not recognize the Spectrum24 WLAN adapter when
Verify that Windows 98SE PCMCIA support is installed. Verify the computer has a Plug and Play BIOS. installed.
The driver fails to load.
A resource conflict could exist. Use the Device Manager to resolve resource conflicts. Select the System applet from the Control Panel. Select the Device Manager tab. The MU cannot associate to the Spectrum24 access point.
Verify the adapter ESSID matches the ESSID of the AP. Refer to the Configuration section of this document for details. Verify the security settings set for the access point match those configured for the MU.
Degraded performance from the Spectrum24 adapter.
Verify a secure antenna connection on the Specrum24 adapter.
Network drive mappings disappear when the laptop suspends or the adapter is removed then reinserted. Windows 98SE does not restore Netware network drive mappings under these conditions.
Log out and log in again, or restart the machine to restore the connections. Spectrum24 Wireless LAN Adapter Users Guide C - 1 Troubleshooting
Nonfunctioning Spectrum24 adapter LEDs.
Verify the Card Type parameter is set correctly. Verify that the adapter ESSID matches the ESSID of the AP. C.2 Windows 2000 Troubleshooting Tips Use the tools provided by Windows 2000 to diagnose problems.
The MU cannot associate to the Spectrum24 access point.
Verify the adapter ESSID matches the ESSID of the AP. Refer to the Configuration section of this document for details. Verify the security settings set for the access point match those configured for the MU.
Degraded performance from the Spectrum24 WLAN adapter.
Verify a secure antenna connection on the Spectrum24 adapter. Verify the antennas remain attached to the Spectrum24 adapter if Diversity is selected.
Nonfunctioning adapter LEDs.
Verify the Card Type parameter is set correctly. Verify that the adapter ESSID matches the ESSID of the AP. C - 2 Spectrum24 Wireless LAN Adapter Users Guide Troubleshooting C.3 Windows CE Troubleshooting The following problem scenarios could be encountered when using the Spectrum24 PC Card in a Windows CE environment:
C.3.1 The Handheld Computer Does Not Recognize the Spectrum24 PC Card The handheld computer could display an Unidentified PC Card Adapter window when the Spectrum24 PC Card is inserted into the handheld computer. This probably means the Spectrum24 32-bit Windows CE driver was not loaded or was loaded incorrectly. If this is the case the driver files require reinstallation. Refer to the Spectrum24 32-bit Windows CE driver installation section of Chapter 8 for detailed installation instructions. To verify that the handheld computer recognizes the Spectrum24 PC Card:
1. Tap Start and select Settings and Control Panel. 2. Double tap the System icon. 3. The Expansion Slot: in the System: section of the System Properties window should list Low_Power_Ethernet. This window displays the type of processor the handheld computer uses. If the handheld computer does not recognize the Spectrum24 WLAN adapter and does not display an Unidentified PC Card Adapter window, remove and reinsert the PC Card. If the handheld computer has a PC Card locking mechanism verify it is engaged after the PC Card has been re-inserted. C.3.2 An IP Address is Not Recognized by the Handheld Computer Remove and reinsert the PC Card for changes to the IP address to take effect once the Network settings have been changed from the Windows CE Control Panel. Spectrum24 Wireless LAN Adapter Users Guide C - 3 Troubleshooting C - 4 Spectrum24 Wireless LAN Adapter Users Guide Appendix D Customer Support Symbol Technologies provides its customers with prompt and accurate customer support. Use the Symbol Support Center as the primary contact for any technical problem, question or support issue involving Symbol products. If the Symbol Customer Support specialists cannot solve a problem, access to all technical disciplines within Symbol becomes available for further assistance and support. Symbol Customer Support responds to calls by email, telephone or fax within the time limits set forth in individual contractual agreements. When contacting Symbol Customer Support, please provide the following information:
model number or product name
software type and version number. serial number of unit D.1 North American Contacts Inside North America, contact Symbol by:
Symbol Technologies, Inc. One Symbol Plaza Holtsville, New York 11742-1300 Telephone: 1-631-738-2400/1-800-SCAN 234 Fax: 1-631-738-5990 Symbol Support Center (for warranty and service information):
telephone: 1-800-653-5350 fax: (631) 563-5410 Email: support@symbol.com
Spectrum24 Wireless LAN Adapter Users Guide D - 1 Customer Support D.2 International Contacts Outside North America, contact Symbol by:
Symbol Technologies Symbol Place Winnersh Triangle, Berkshire, RG41 5TP United Kingdom 0800-328-2424 (Inside UK)
+44 118 945 7529 (Outside UK) For other sales offices, use the Symbol Services Web-Site for information:
http://www.symbol.com/services/howto/howto_contact_us.html D.3 Web Support Sites MySymbolCare http://www.symbol.com/services/msc Symbol Services Homepage http://symbol.com/services Symbol Software Updates http://symbol.com/service/downloads Symbol Developer Program http://software.symbol.com/devzone Symbol Knowledge Base http://kb.symbol.com D.4 Additional Information 1-800-722-6234, inside North America Obtain additional information by contacting Symbol at:
+1-631-738-5200, in/outside North America
http://www.symbol.com/
D - 2 Spectrum24 Wireless LAN Adapter Users Guide Appendix E Using the Mobile Companion Utility in Windows CE E.1 Installing Mobile Companion The Mobile Companion utility comes bundled with the adapter driver on CDROM. The driver and Mobile companion utility are also available from the Symbol Web site at http://www.symbol.com/services/downloads. Use Mobile Companion to view and configure the adapter settings in Windows CE. Complete the driver installation instructions for Windows CE to install Mobile Companion. E.2 About Mobile Companion Mobile Companion starts automatically and appears as an icon on the task tray. The status icon changes in real-time to reflect the signal strength and availability of the adapter and the wireless network. Tap on the icon on the task tray to open the utility. When the utility is initially opened, the user has the option of selecting Status, Find WLANs, WLAN Profiles or Options menu items. Select WLAN Profiles to create or modify a WLAN adapter profile. A profile is a set of adapter configuration settings that can be used in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various Spectrum24 network environments. A list of existing profiles is available by selecting WLAN Profiles from the Mobile Companion main menu. Select an existing profile and tap Connect Profile to use its pre-configured ESSID, security, network address and power consumption settings or tap Create New Profile to configure new adapter profile device information using the Mode, Encryption, IP Config and Power property pages. Spectrum24 Wireless LAN Adapter Users Guide E - 1 Using the Mobile Companion Utility in Windows CE Select Status from the main menu to display the Signal, Info, IP Status, Ping and APs (or Peers if in Ad Hoc mode) property pages. Use these pages to view adapter software, hardware revision data and current profile information. These pages can also be used to initiate ping tests to test data transmission capability, assess signal strength from the adapter (using its current profile) to the associated AP and display APs (or peers) with the same ESSID as the current adapter profile. Select Find WLANs from the main menu to display the Spectrum24 networks
(access points and networked peers) available for association. The networks are listed by ESSID. To the right of each network is a signal strength icon similar to the Mobile Companion icon. Networks with a signal strength of Good (3 Green bars out of 5) or better should be considered for connection. Tap a network and tap Connect Profile to connect with that network. Select Options from the main menu to display the Options property page. Use the Options page to configure battery consumption avoidance capabilities, system sounds, access point and adapter association capabilities and profile roaming options. The Options property page can also be used to password protect the Mobile Companion utility. The appearance of the Mobile Companion utility can differ depending on the device being used. E - 2 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility in Windows CE E.3 Mobile Companion Task Tray Icons Mobile Companion task tray icon displays the signal strength of the adapter as used with its current adapter profile. ICON Status Excellent signal strength (5 out of 5 bars) Very good signal strength (4 out of 5 bars) Good signal strength (3 out of 5 bars) Fair signal strength (2 out of 5 bars) Poor signal strength (1 out of 5 bars) Out-of-network range Spectrum24 Wireless LAN Adapter Users Guide E - 3 Using the Mobile Companion Utility in Windows CE E.4 Mobile Companion Property Pages The Mobile Companion property pages contain wireless network and service quality information for the adapter. The pages are accessed from the Status, Find WLANs, WLAN Profiles and Options main menu options. E.4.1 WLAN Profiles Property Page Select WLAN Profiles form the Mobile Companion main menu to display the WLAN Profiles property page. Use the WLAN Profiles property page to view, connect to, or create a new adapter profile. A completed profile is a set of adapter configuration settings that can be used in various locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for use in various network environments. E - 4 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility in Windows CE When the WLAN Profiles property page initially displays, existing profiles appear. Tap on a profile and tap the Connect Profile icon to set that profile as the "active" (or current) profile for the adapter. The active profile displays the transmit and receive icon to the left. Select a profile and tap the Edit icon to display the Mode property page where the ESSID and operating mode can be changed for the profile. Use the Encryption, IP Config and Power pages as necessary to edit the profile power consumption and security parameters. Tap the Create New Profile icon to display the Mode property page where the ESSID and operating mode can be set for the new profile. Use the Encryption, IP Config and Power pages as necessary to set the profile power consumption and security parameters. Tap the Delete Profile icon to remove the selected profile from the list of available profiles from within the WLAN Profiles field. Use the Move Up in list and Move Down in list arrow icons on the side of the page to order the profiles. If the current profile association is lost, Mobile Companion attempts to associate with the first profile displayed and then the next until a new association is achieved. Spectrum24 Wireless LAN Adapter Users Guide E - 5 Using the Mobile Companion Utility in Windows CE E.4.2 Mode Property Page Select the Mode property page to assign the adapter a profile name of device network information, set the adapter profile operating mode and assign an ESSID. Use the Profile Name field to enter the name of the adapter profile. A completed profile is a set of adapter configuration settings that can be used in different locations to connect to a Spectrum24 network. Creating different profiles is a good way of having pre-defined adapter operating parameters available for different users in various network environments. A list of existing profiles is available by selecting WLAN Profiles from the Mobile Companion main menu. Select a profile from within the WLAN Profiles page and tap Connect Profile, or tap Create New Profile from within the WLAN Profiles page and enter a new profile name in Mode property page Profile Name field. Use the Encryption, IP Config and Power property pages to complete the security, power consumption and network address parameters for the profile. E - 6 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility in Windows CE Enter an ESSID in the Mode page 802.11 ESSID field. The ESSID is the 802.11 Extended Service Set Identifier. The ESSID is 32-character (maximum) string identifying the wireless network. The adapter ESSID is required to match the AP ESSID for the adapter and access point to interoperate.
Use Mode property page Operating Mode pull-down menu to select one of the following operational modes for the adapter:
Select Infrastructure to enable the adapter to transmit and receive data with an access point. Infrastructure is the adapter default mode when Mobile Companion initially displays. Select Ad Hoc to enable the adapter to form its own local network where adapters communicate peer-to-peer without APs using a shared ESSID. Check the Long Preamble Headers checkbox if the adapters within the Ad Hoc network are using a long preamble. All peers within the Ad Hoc network are required to use the same preamble length to interoperate. The adapter initiating the Ad Hoc network sets the channel (using the Channel # menu) that all additional members are required to use. When in Ad Hoc mode, select Peers from the Mobile Companion Status menu to view the BSSID or MAC addresses of the other adapters in the network, their operating mode (PSP or CAM), their transmit rate, their supported data rate and the length of time an adapter has been out of the Ad Hoc network. Tap Refresh to update the Peers property page to the latest Ad Hoc network performance and adapter membership data. Use the Country pull-down menu to select the country of operation for the adapter. This feature ensures the adapter is using country code information compatible with the country code data used by the associated access point. Select International to enable International Roaming support for the adapter. International Roaming allows the adapter to roam and associate to access points with differing country codes. Tap OK to save the changes. Spectrum24 Wireless LAN Adapter Users Guide E - 7 Using the Mobile Companion Utility in Windows CE E.4.3 Encryption Property Page Use the Encryption property page to set the adapter profile security level. The firmware supports Open System (no encryption), 40-bit Shared Key
(40-bit), 128-bit Shared Key (128-bit,) Kerberos and EAP-TLS encryption algorithms. The absence of a physical connection makes wireless links vulnerable to information theft. Encryption is an efficient method of preventing data theft and improving data security. The access point and the adapter are required to use the same encryption algorithm to associate and transmit data. If an access point is set to Open System and an adapter is set to 40-bit or 128-bit, no association takes place. Similarly, if an adapter is set to Open System and an access point is set to 40-bit or 128-bit, no association takes place. For information on configuring the Spectrum24 access point for milt-ESS MU support (VLAN), refer to the AP-4131 Access Point Product Reference Guide available from the Symbol Web site. If an access point is set to 40-bit and an adapter is set to 128-bit the adapter can associate to the access point, but no data transmission and reception can take place. E - 8 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility in Windows CE Choose one of the following Encryption options from the Algorithm pull-down menu:
Open Systems (no encryption) - Use the Open System option as the
default setting when no data packet encryption is needed over the network. Selecting Open System provides no security for the data being transmitted over the network. 40-bit Shared Key - Select 40-bit encryption and enter a 10 Hex digit
(0-9, A-F) encryption key. Use the Reset Keys button to set the encryption key to the default values. 128-bit Shared Key - Select 128-bit encryption and enter a 26 Hex digit
(0-9, A-F) encryption key. The 128-bit encryption option provides a higher level of security than 40-bit encryption while maintaining an 11 Mbps data rate. Use the Reset Keys button to set the encryption key to the default values. The default Hex digit keys are visible any time they are used. As a security precaution after setting the key values for the network, the digits are replaced with asterisks **** within the Encryption key fields. If the associated AP is using an optional Passkey, the "active" adapter profile is required to use one as well. The Passkey is a plain text representation of the WEP keys displayed in the Encryption property page. The Passkey provides an easy way to enter WEP key data without having to remember the entire 40-bit (10 character) or 128-bit (26 character) Hex digit string. Spectrum24 Wireless LAN Adapter Users Guide E - 9 Using the Mobile Companion Utility in Windows CE Tap the Passkey button to display the Passkey screen. Enter an easy-to-remember 4 to 26 character string to be used as the WEP algorithm. Tap OK. The access point transforms the Passkey string into a set of four WEP keys using MD5 algorithms and displays them in the WEP fields. These are the new WEP keys for the adapter profile. Once displayed in the WEP key fields, the adapter profile behaves as if the keys were entered manually. E - 10 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility in Windows CE Configuring Kerberos for the Adapter Kerberos is a different form of 128-bit data security whereby an adapter is required to have its request for access point resources authenticated with a Kerberos server before the server permits the access point to transmit and receive data with the associated adapter. Select Kerberos and enter the name of the server that hosts the Kerberos KDC in the Realm field. The KDC is located on a server and maintains information about the access points and users it supports. The KDC also permits the transmission and receipt of data once the credentials of the user are verified. The KDC field should remain blank unless the default KDC name (krbtgt) is being changed in the access point. Changing the KDC in Mobile Companion displays an error message stating the adapter has failed to authenticate. Only System and Network Administrators should alter the KDC values of the access point and adapter. Spectrum24 Wireless LAN Adapter Users Guide E - 11 Using the Mobile Companion Utility in Windows CE Configuring EAP-TLS for the Adapter The Extensible Authentication Protocol-Transport Level Security (EAP) feature affords access points and their associated MUs an additional measure of security for data transmitted over the Spectrum24 wireless network. Using EAP, authentication between devices is achieved through the exchange and verification of certificates. EAP can be used in mixed mode security support with Kerberos and WEP. EAP is a mutual authentication method whereby both the MU and access point are required to prove their identities. Like Kerberos, the user loses device authentication if the server cannot provide proof of device identification. To enable EAP-TLS support:
If problems are encountered during the EAP-TLS certification process for the handheld computer, refer to the EAP server administrator for troubleshooting information. Ensure an Active Sync connection exists between the handheld computer and the root certificate EAP-TLS authentication server. 1. Select EAP-TLS from the Encryption property page pull-down menu. 2. Tap the Install/View Certs button. The Manage Certificates window displays. 3. Tap the User (client) button. The Install User Certificate window displays. 4. Enter domain\user_name in the User field. Enter the password created for the EAP-TLS client in the Password field. Enter the IP address of the EAP-TLS server in the Server field. 5. Tap the Retrieve button. The Progress field displays Cert successful saved. 6. Tap OK. The Manage Certificates window displays with the new certificate displayed in the Existing certificates field. 7. Tap the Root (server) button. E - 12 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility in Windows CE The Install Root Certificate window displays. If there is not a root server EAP-TLS certificate displayed, contact the EAP-TLS network administrator for assistance. 8. Tap the Browse button. 9. Set the Type pull-down menu to All Files. 10. Tap the EAP certificate with the correct EAP server and domain name displayed (xx.crt). 11. Tap the Install Certificate button. A Certificate Added window displays. 12. Tap OK. 13. Tap OK to close the Manage Certificates window. 14. Reset the handheld computer. 15. Tap the WLAN Profiles option from the Mobile Companion task tray menu. 16. Select the profile appropriate to the ESSID of the EAP-TLS wireless LAN from the list of WLAN profiles displayed. Tap Connect. 17. Click the Encryption tab to display the Mobile Companion Encryption property page. 18. Select EAP-TLS from the Encryption pull-down menu. Tap OK. The Network Log On page displays. 19. Enter a user name in the User Name field. Tap OK. Leave the Domain field blank. Entering a Domain name results in a Domain will not authenticate message. 20. Validate the handhelds authentication by accessing the associated access points Known Mobile Unit page through the access point serial interface. Verify there is a K displayed at the end of the Mobile Units MAC address. Spectrum24 Wireless LAN Adapter Users Guide E - 13 Using the Mobile Companion Utility in Windows CE E.4.4 IP Config Property Page Use the IP Config property page to configure the following adapter profile network address parameters: IP address, subnet, gateway, DNS, and WINS. Changes made within the IP Config property page only impact the profile selected in the Mode property page and do not impact the network address parameters configured for other profiles. Select DHCP (Dynamic Host Configuration Protocol) from the DHCP pull-down menu to obtain a leased IP address and network configuration information from a remote server. DHCP is the default setting for the adapter profile. If DHCP is selected, the adapter network address and configuration fields are not available. Select Static to manually assign the IP address, subnet mask, default gateway, DNS and WINS addresses used by the adapter profile. E - 14 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility in Windows CE
IP Address IP Address - The Internet is a collection of networks with users that IP Address IP Address communicate with each other. Each communication carries the address
(IP address) of the source and destination networks and the particular machine within the network associated with the user or host computer at each end. Each node on the IP network must be assigned a unique IP address that is made up of a network identifier and a host identifier. Enter the IP address as a dotted-decimal notation with the decimal value of each octet separated by a period, for example, 192.168.7.27. Subnet Mask Subnet Mask - Most TCP/IP networks use subnets in order to effectively Subnet Mask Subnet Mask manage routed IP addresses. Having an organizations network divided into subnets allows it to be connected to the Internet with a single shared network address.
Gateway Gateway - The default gateway is a device that is used to forward IP Gateway Gateway packets to and from a remote destination.
DNSDNSDNSDNS - The Domain Name System (DNS) is a distributed Internet directory service. DNS is used mostly to translate domain names and IP addresses. It is also used to control Internet email delivery. Most Internet service requires DNS to operate properly. If DNS is not configured, Web sites cannot be located or email delivery fails.
WINSWINSWINSWINS - WINS is a Microsoft Net BIOS name server. WINS eliminates the broadcasts needed to resolve computer names to IP addresses by providing a cache or database of translations. Tap OK to save the changes. Tap Refresh to update the IP Config property page to the latest adapter profile network address information. Spectrum24 Wireless LAN Adapter Users Guide E - 15 Using the Mobile Companion Utility in Windows CE E.4.5 Power Property Page Select the Power property page to set the Radio Transmission Power level and the Power Saving Modes for the adapter profile. Adjusting the Radio Transmission Power level enables the user to expand or confine the transmission area with respect to other wireless devices that could be operating nearby. Reducing a coverage area in high traffic areas improves transmission quality by reducing the noise level (interference) in that coverage area. In Infrastructure mode there are two transmission power options.
Select Automatic to use the access points current power level. Automatic is the default mode for adapters operating in Infrastructure mode. Select Power Plus from the pull-down menu to set the adapter transmission power one level higher than the level currently set for the access point.
E - 16 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility in Windows CE In Ad Hoc mode there are five transmission power options.
Select Maximum power to set the adapter to the highest transmission power level. Select Maximum power when operating in highly reflective environments and areas where other devices could be operating nearby. Additionally, use the maximum power level when attempting to communicate with devices at the outer edge of a coverage area.
Choose 50%, 25% or 10% to set the transmit power level to that percentage of the maximum power level.
Choose Minimum power to set the adapter to the lowest transmission power level. Use the minimum power level when communicating with other devices in very close proximity. Additionally, select minimum power in instances where little or no radio interference from other devices is anticipated. The Automatic Power Saving Mode switches to Best Network Performance when an AC power supply is detected. If a battery is used to power the system, an appropriate setting between Best Network Performance and Acceptable Network Performance is automatically chosen based on a real-
time analysis of network usage. The Automatic Power Saving Mode is the default setting and extends the time before the battery is recharged. The Manual Power Saving Mode field allows the user to select a performance level suited to intended operation. There are 6 settings ranging from the Best Network Performance (using the most battery power) to Acceptable Network Performance (using the least battery power). A network performance description is displayed for each power range. Click OK to implement power consumption changes for the adapter profile. Spectrum24 Wireless LAN Adapter Users Guide E - 17 Using the Mobile Companion Utility in Windows CE E.4.6 Available WLAN Networks Property Page Select Find WLANs from the Mobile Companion main menu to display the Available WLAN Networks property page. Use the Available WLAN Networks property page to list those Spectrum24 networks (access points or networked peers) available to the adapter for association. The networks are listed by their ESSID. To the right of each network is a signal strength icon similar in appearance to the Mobile Companion icon displaying in the Windows taskbar. If a network displays a key to the left of the signal strength indicator, the network is using an encryption algorithm. The adapter is required to use an identical encryption scheme to interoperate with that access point or client. If the encryption scheme is unknown, ask the system administrator. Networks with Good (3 Green bars out of 5) or better signal strength should be considered for connection. Tap a network and tap the Connect icon to interoperate with the AP representing the network. Once connected, the Mode, Encryption, IP Config and Power pages display the network ESSID, security settings, network address information and power consumption level. Click the Refresh icon to update the list of networks available to the adapter. E - 18 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility in Windows CE E.4.7 Signal Property Page Select Signal from the Mobile Companion Status menu to display the Signal property page. Use the Signal property page to display a real-time graph of the signal quality of the adapter to the associated access point. The number of times the adapter has roamed to and from access points, the MAC Address of the associated AP (located on the bottom of the access point), the current data rate and the network status are displayed. Signal quality is an indicator of how clearly the adapter can hear the associated access point. The Missed Beacons graph displays the amount of beacons (uniform system packets broadcast by the access point to keep the network synchronized) missed by the receiving adapter. The fewer the missed beacons the better the signal. As long as the LED to the right of the graph is Green the access point association is not jeopardized by an excess of missed access point beacons. If the LED is Red, an association with a different access point could be warranted to reduce the amount of missed beacons and improve the signal. Spectrum24 Wireless LAN Adapter Users Guide E - 19 Using the Mobile Companion Utility in Windows CE The Txmit Retries (Transmit Retries) graph displays the number of data packets retransmitted by the adapter. The fewer transmit retries the stronger the signal. As long as the LED to the right of the graph is Green the access point association is not jeopardized. If the LED is Red, an association with a different access point could be warranted to reduce the amount of transmit retries and improve the signal. The Signal graph displays the RSSI (Relative Signal Strength Indicator) of the signal transmitted between the access point and adapter. As long as the LED to the right of the graph is Green the access point association is not jeopardized. If the LED is Red, an association with a different access point could be warranted to improve the signal. The Signal property page is view only and is not available if the current operating mode is Ad Hoc. E - 20 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility in Windows CE E.4.8 Info Property Page Select Info from the Mobile Companion Status menu to display the Info property page. Use the Info property page to view the adapters current software and driver revision data as well as the operating parameters of the adapters current profile. The Version Information field displays the adapters software version, driver version, firmware, hardware and country information. This data is consistent for the adapter regardless of which profile is the current profile. The Current Status field displays the adapters current Profile Name, ESS ID and Encryption mode. Adapter performance is also displayed as a verbal indicator of signal strength. The adapter operating information differs depending on which profile has been enabled as the current profile. All of the fields within the Info property page are read-only and non-configurable. Spectrum24 Wireless LAN Adapter Users Guide E - 21 Using the Mobile Companion Utility in Windows CE E.4.9 IP Status Property Page Select IP Status from the Mobile Companion Status menu to display the IP Status property page. Use the IP Status property page to view the adapters network address information. Unlike the IP Config property page, the IP Status page is view only with no user-configurable data fields. If DHCP was selected from the IP Config property page, leased IP address and network configuration information displays for the adapter. If Static was selected, the variables displayed were input manually.
IP Type - If DHCP was selected as the IP type from the IP Config property IP Type IP Type IP Type page, leased IP address and network configuration information displays for the adapter. If Static was selected as the IP type the values displayed in the read-only IP Status property page were input manually in the IP Config property page. E - 22 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility in Windows CE
IP Address IP Address - The Internet is a collection of networks with users that IP Address IP Address communicate with each other. Each communication carries the address
(IP address) of the source and destination networks and the particular machine within the network associated with the user or host computer at each end. Each node on the IP network must be assigned a unique IP address that is made up of a network identifier and a host identifier. Enter the IP address as a dotted-decimal notation with the decimal value of each octet separated by a period, for example, 192.168.7.27. Subnet Mask Subnet Mask - Most TCP/IP networks use subnets in order to effectively Subnet Mask Subnet Mask manage routed IP addresses. Having an organizations network divided into subnets allows it to be connected to the Internet with a single shared network address.
Gateway Gateway - The gateway is a device that is used to forward IP packets to Gateway Gateway and from a remote destination.
DNSDNSDNSDNS - The Domain Name System (DNS) is a distributed Internet directory service. DNS is used mostly to translate domain names and IP addresses. It is also used to control Internet email delivery. Most Internet service requires DNS to operate properly. If DNS is not configured, Web sites cannot be located or email delivery fails.
WINSWINSWINSWINS - WINS is a Microsoft Net BIOS name server. WINS eliminates the broadcasts needed to resolve computer names to IP addresses by providing a cache or database of translations.
MAC Address MAC Address - An IEEE 48-bit address the adapter is assigned at the MAC Address MAC Address factory that uniquely identifies the adapter at the physical layer.
Host Name Host Name - The Host Name field displays the name of the device Host Name Host Name housing the adapter. Click Renew to update the information displayed within the IP Status property page. Spectrum24 Wireless LAN Adapter Users Guide E - 23 Using the Mobile Companion Utility in Windows CE E.4.10 Ping Property Page Select Ping from the Mobile Companion Status menu to display the Ping property page. Use the Ping property page to send and receive ICMP ping packets across the network to the specified IP address. Select a target device IP address from the IP pull-down menu. Select the size of the packet transmission from the Size pull-down menu. Select Start Test to begin the ping test. Select Stop Test to terminate the ping test. The average data rate in mega-bits per second, signal strength, data rate currently in use, test statistics and round trip times are displayed for each test. The associated access point MAC address is also displayed. The signal strength level and the data transmission rate are displayed in real-time bar graphs. E - 24 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility in Windows CE E.4.11 APs Property Page Select APs from the Mobile Companion Status menu to display the APs property page. Use the APs property page to view access points with the same ESSID as the adapter profile. View the MAC addresses and signal strength levels (as a percentage) of the known access points. The associated access point displays a radio wave radiating from its antenna to indicate its associated status. Tapping on an access point icon displays a menu. Selecting the Set Mandatory item prohibits the adapter from associating with a different access point. The letter M displays on top of the icon when the Set Mandatory option has been selected. Selecting Set Roaming allows the adapter to roam to any access point with a better signal. A signal strength value of 32 is the highest possible. These settings are temporary and are never saved. Tap Refresh to update the list of the known APs with the same ESSID. The APs property page only displays when Infrastructure is selected as the adapter operating mode from the Mode property page. Spectrum24 Wireless LAN Adapter Users Guide E - 25 Using the Mobile Companion Utility in Windows CE E.4.12 Peers Property Page Select Peers from the Mobile Companion Status menu to display the Peers property page. The Peers property page only displays if Ad Hoc has been selected as the operating mode from the Mode property page. Use the Peers property page to view other networked peers (mobile devices) with the same ESSID as the adapter profile. View the MAC address, power mode, transmit rate, supported rates and the age out time. A signal strength value of 32 is the highest possible. These adapters (peers) are all available when forming a peer-to-peer network in Ad Hoc mode. Tap Refresh to update the list of known peers with the same ESSID and to update the Peers property page to the latest Ad Hoc network performance and membership data. E - 26 Spectrum24 Wireless LAN Adapter Users Guide Using the Mobile Companion Utility in Windows CE E.4.13 Options Property Page Select Options from the Mobile Companion Status menu to display the Options property page. The Options property page contains checkboxes within the Optional Settings field. Select or clear the checkboxes to configure the adapter settings. Select the Access AP networks checkbox to display available AP networks and their signal strength within the Available WLAN Networks property page. These are access points available to the adapter profile for association. Click OK to enable this option. If this option was previously disabled, refresh the Available WLAN Networks page to display the AP networks available to the adapter. Select the Access Ad-Hoc networks checkbox to display available peer
(adapter) networks and their signal strength within the Available WLAN Networks property page. These are peers available to the adapter profile for association. Click OK to enable this option. If this option was previously disabled, refresh the Available WLAN Networks page to display the Ad Hoc networks available to the adapter. Spectrum24 Wireless LAN Adapter Users Guide E - 27 Using the Mobile Companion Utility in Windows CE Select the Disable Profile Roaming checkbox to configure the adapter profile to not roam to another access point or peer (if in Ad Hoc mode) if a stronger signal is detected. Select Enable Sounds to initiate an audible signal when performing a ping test and associating to an access point. The tones are important to notify users if the ping is received or if the adapter has roamed to a different access point. Enable Sounds is the default setting for the adapter profile. Select Allow Pocket PC to suspend when wireless network is used to allow the computer to use its automatic power-off feature to avoid battery power drainage when the adapter is beaconing but unused. The system does not suspend if the option id disabled. If disabled, the adapter continues to beacon and battery power could be completely consumed. Mobile Companion has a password protection feature that can be enabled from the Options property page. When Mobile Companion initially displays in the task tray, the password is off by default. To create a password for Mobile Companion, click the Password button and enter a case sensitive password (10 characters max) in the Current Password field. Click OK. To change the current password, enter the current password in the Current Password field and enter a new password in the New Password and Confirm New Password fields. Click OK. E - 28 Spectrum24 Wireless LAN Adapter Users Guide Index Numerics 11 Mbps Operation 5 A access point 11 Mbps operation 5 2.4 and 2.5 GHz 1 CAM 6 direct-sequence 1 power management 6 PSP 6 signal strength 5 antenna diversity 1 FCC requirements 14 grounding 14 PC card 9 C CAM 6 CAM (Continuously Aware Mode) 6 Configuring 19, 31 D data rate 5 11 Mbps association. 5 11 Mbps operation 5 PSP 6 direct-sequence data rate 5 downloading device driver 44 Driver 21 driver configuration Windows ME 22 Windows XP 37 driver installation Windows ME 22 E externa antenna dual-dipole antenna 14 External 14 F FCC requirements 10, 14 H hardware installation 9 external antenna 14 PC card 9 preparation 9 Windows CE driver 43 I IEEE 802.11 1 Installation 9 installation dual-dipole antenna 14 hardware 9 PC card 9 plug and play 6 power management 6 preparation 9 L LED 7 Spectrum24 Wireless LAN Adapter Users Guide Index-1 M Mobile 1 Mobile Companion 1 about 1 available networks 15 encryption 8 installing 1 Kerberos 10 operating modes 6 ping 21 power consumption 13 signal quality 16 task tray icons 3 using 1 Windows CE 43, 1 Windows XP 37 Mobile Companon WLAN Profiles 4 MU (Mobile Unit) 11 Mbps Operation 5 antenna connection 14 CAM 6 hardware installation 9 PC card 9 plug and play 6 power management 6 PSP 6 N network adapter configuration Windows XP 37 O onfiguring 37 P PC card about 3 alignment 10 CAM 6 data rate 5 features 3 installation 9 installation requirements 9, 11 LED descriptions 7 power management 6 PSP 6 Windows CE 27 Windows ME 22 PCI 14 PCI adapter 1, 11 alignment 12 antenna 14 antennas 14 dual-dipole antenna 14 external antenna 14 features 3 installation 12 plug and play 6 requirements 11 R removing driver in Windows XP 39 Index-2 Spectrum24 Wireless LAN Adapter Users Guide S Specifications 1 Spectrum24 19 Symbol Technologies Web site 43 system documentation 9 W Windows 15, 22, 27, 31, 43 Windows 2000 27 configuration 31 configuring adapter 27 driver installation 27, 28 PCI Adapter 13 Windows 98SE configuration 19 driver 16 driver installation 15 driver removal 18 firmware 15 PC Card 15 Windows CE adapter configuration 27 available networks 18 driver download 44 driver installation 27 driver removal 43 encryption 8 firmware 27, 43 Kerberos 11 Mobile Companion 43, 1 network 43 PC card 43 Windows ME driver installation 21, 22 driver removal 24 Windows XP 33, 37 configuration 37 driver installation 34, 37 driver removal 39 Windwos CE property pages 4 task tray icons 3 Spectrum24 Wireless LAN Adapter Users Guide Index-3 Index-4 Spectrum24 Wireless LAN Adapter Users Guide
1 2 | User guide iX104 | Users Manual | 1.30 MiB | / September 01 2004 |
ix104 U S E R S H A N D B O O K iX104 USER'S HANDBOOK Xplore Technologies has made every effort to ensure the accuracy and completeness of this document; however, because ongoing development efforts are made to continually improve the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes herein. Xplore and the Xplore logo are registered trademarks of Xplore Technologies Corp.; iX104 is a trademark of Xplore Technologies Corp. Kensington and MicroSaver are registered trademarks of the Kensington Technology Group. Microsoft is a registered trademark of Microsoft Corporation. Windows 2000 Professional, Windows XP Professional, and Windows XP Tablet PC Edition are trademarks of Microsoft Corporation. PCMCIA and CardBus are registered trademarks of the Personal Computer Memory Card International Association. Intel, Pentium, and SpeedStep are registered trademarks of Intel Corporation. Wi-Fi is a trademark of the Wireless Ethernet Compatibility Alliance
(WECA). FireWire is a registered trademark of Apple Computer, Inc. ISODAMP is a registered trademark of Aearo Company. All other brands, product names, company names, trademarks and service marks used herein are property of their respective companies. Copyright 2003 Xplore Technologies Corp. All rights reserved. No part of this publication may be copied, reproduced, or translated, without the prior written consent of Xplore Technologies. No part of this publication may be stored or transmitted in any electronic form without the prior consent of Xplore Technologies. Any unauthorized use is a violation of copyright laws. PN: 95-01016 Edition: Second, July 2003 DECLARATION OF CONFORMITY according to FCC Part 15 Responsible Party Name: Xplore Technologies Corp. Address: 14000 Summit Drive, Suite 900, Austin, Texas 78728 Telephone: 512.336.7797 Declares that product: Model Series: iX104 Complies with Part 15 of the FCC Rules 4 iX104 Users Handbook This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and, (2) This device must accept any interference received, including interference that may cause undesired operation.
WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance may void the users authority to operate this equipment. For more information about FCC rules and their applicability to the iX104, see Appendix E, Agency Notices. Warranty Information The iX104 and iX104-TPC are backed by a standard 12-month International Limited Warranty. An extended International Limited Warranty is available. Check the service kit included with your computer for warranty terms and conditions. iX104 Users Handbook 5 Important safety information Before you use the iX104 or the iX104 dock, read these safety instructions and the operation instructions in this handbook. Failure to observe all these instructions voids the Limited Warranty and may lead to suspension or denial of services to the offender, or legal action, or both. Follow any special regulations governing the use of the computer and, if radio-enabled, always switch it off in areas where radio devices are forbidden or when the radio device can cause interference or danger. Always follow any safety laws and regulations pertaining to the use of cell phones and two-way radios, because these laws and regulations typically apply to the use of the wireless-enabled iX104. Observe all restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants, and wherever blasting operations are in progress or in any area in which restrictions on radio transmissions are imposed. Switch off the iX104 when in an aircraft. The iX104 is not FAA-approved for use on aircraft. The effect of the use of the iX104 in aircraft is unknown. Using the iX104 in an aircraft may affect aircraft instrumentation, communication, and performance; may disrupt the network; and may be illegal. Operating the wireless-enabled iX104 may interfere with the functioning of inadequately protected medical devices such as pacemakers. Consult a physician or the manufacturer of the medical device if you have any questions. Radio signals from your iX104 will not affect the operation of most modern equipment, but certain electronic equipment, including automotive systems, may not be shielded against radio signals from your iX104. Check with the manufacturer of your motor vehicle or the manufacturers representative to determine whether using the iX104 will present any safety issues. Avoid using the iX104 in any environment that requires your full attention, such as when driving a vehicle. If you need to use your iX104 while driving, have a passenger use it for you or find a safe location to halt your vehicle. 6 iX104 Users Handbook
WARNING Use only battery types specified in this handbook. Using any other type of battery can be dangerous and can disable the iX104. WARNING Do not use any dock or any other accessory or attachment that is not manufactured or supplied by Xplore or an authorized Xplore accessories supplier. Use of any accessory or attachment that is not supplied or approved for use with the iX104 by Xplore is not permitted because it may cause hazards. Operate the iX104 only from the type of power source indicated on the marking label. (See page 53 for more information about the battery and power supply.) Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs and convenience receptacles, and at the point where cords exit from the computer or its dock. Do not overload wall outlets, extension cords, or integral convenience receptacles because this can cause fire or electric shock. Unplug the iX104 and refer the iX104 and dock for service to qualified service personnel if any of the following conditions occur:
The power supply cord or plug is damaged. The iX104 or dock does not operate normally when you follow the instructions in this book. The iX104 or dock exhibits a distinct change in performance. Adjust only controls for which there are instructions in this book. An improper adjustment of other controls can result in damage and may require extensive work by a qualified technician to restore the iX104 or dock to normal operation. CAUTION Avoid prolonged physical contact with the exposed metal surfaces on the front and back of the computer. While the computer may not feel hot to the touch, if you maintain physical contact with the computer for a long time (for example, if you rest the computer on your lap for a long time), your skin may suffer low-
heat injury. In addition, be careful when you remove a PC card that has been used for a long time, because the card may be hot. iX104 Users Handbook 7 8 iX104 Users Handbook Contents Welcome 13 Who this handbook is for . 14 About your computer . 15 Package contents . 16 Optional accessories. 16 Contacting Xplore . 18 1 Getting Started 19 Getting to know your iX104 . 19 Features and controls . 19 Front view . 19 Back view . 20 Top view . 22 Bottom view . 23 Right side view . 24 Left side view . 25 LED indicators . 26 Quick-start guide . 28 Application, Windows, and hot keys . 28 Navigation keys . 31 Navigation controls with the tablet in portrait mode . 31 Navigation controls with the tablet in landscape mode . 32 iX104 Users Handbook 9 Contents 2 Using the iX104 33 Turning on the computer . 33 Turning off the computer . 34 Using the Reset switch. 35 Suspending and resuming operation . 36 Suspending operation. 37 Resuming operation . 38 Using the pen. 39 Using the pen to perform mouse functions . 40 Changing the pen double-click speed . 41 Positioning the pen and pen tether . 42 Using the joystick (the navigation control key) . 43 Changing the screen orientation . 44 Adjusting the screen brightness. 45 Disabling automatic backlight control . 45 Docking the iX104 . 46 Connecting devices . 47 Connecting FireWire devices. 47 Connecting to a local area network . 48 Connecting USB-compatible devices . 48 Connecting an external microphone . 49 Adjusting microphone volume . 49 Connecting a headphone or speakers . 50 Adjusting headphone or speaker volume . 50 Connecting a monitor or projection panel . 51 Activating the monitor or projection panel. 51 Connecting an XPL snap-on expansion module . 52 10 iX104 Users Handbook Contents Using the battery . 53 Charging the battery pack . 53 If you do not have an external battery charger . 53 If you have an external battery charger . 54 Removing and installing the battery . 55 Removing the battery . 55 Installing the battery . 57 Discarding a battery . 57 Using power options . 58 Changing the computers power schemes . 58 Changing battery alarm settings . 59 Checking battery power status . 59 Selecting power settings . 60 Enabling Hibernation mode . 60 Tips for conserving battery power . 61 Programming hot keys . 62 Programming hot keys to start applications, open documents, or go to a Web site . 63 Programming hot keys to perform pre-defined functions . 67 Programming hot keys to perform other key functions . 69 3 Maintaining the iX104 73 Caring for the computer . 73 Checking power cords and connectors. 73 Protecting the computer from damage . 73 Preventing the computer from overheating . 74 Storing the computer . 75 Caring for the display screen . 75 Protecting the display screen . 75 iX104 Users Handbook 11 Contents Calibrating the pen . 77 Calibrating the pen for an iX104 touch screen . 78 Calibrating the pen for an iX104-TPC active screen . 79 When to replace the pen . 80 A B Troubleshooting Using BIOS and AOS Functions 81 85 Enabling manual LCD backlight control . 87 C Glossary D E Hardware Specifications Agency Notices Index 89 93 101 107 12 iX104 Users Handbook Welcome Welcome to the Xplore Technologies iX104, the rugged pen tablet designed, tested, and manufactured to meet the environmental and physical real-world challenges faced by todays mobile workers. The iX104 not only works the way you do, but can also take the abuses of everyday wear and tear. The iX104 design is based on years of experience in rugged mobile applications. Advanced technology, innovative design, and a rugged case are just a few highlights of your iX104 system. Equally important is Xplores commitment to ensuring that you are treated with the same respect and honesty you offer to your customers and peers every day. iX104 Users Handbook 13 Welcome Who this handbook is for This handbook provides instructions for using the Xplore Technologies iX104 Pen Tablet (iX104) and iX104 Pen Tablet PC
(iX104-TPC). This handbook assumes that you have basic experience using computers and Microsoft Windows. 14 iX104 Users Handbook Welcome About your computer The iX104 and the iX104-TPC are high-performance, pen-based computers that support Microsoft Windows XP Professional Tablet PC Edition, Windows XP Professional, and Windows 2000 Professional operating systems. The iX104 has a touch screen that you control by using your finger, the pen included with the iX104, or any suitable pointing device. The iX104-TPC has an active screen that you control by using the special, enhanced pen included with the iX104-TPC. Note In this handbook, all information applies to both the iX104 and iX104-TPC unless otherwise noted. The iX104 and iX104-TPC have been engineered and tested to meet Military Standards for Environmental Extremes (MIL STD 810F). Your computer includes the following features that make it exceptionally rugged and durable:
Durable, long-lasting, dense magnesium enclosure Interior and exterior multi-layer magnesium frames and cavities ISODAMP shock absorbing materials in patented bumpering system and gasket protection mechanisms Shock-isolated hard disk Integrated, protected wireless LAN and WAN antennas for dual mode operation Locked in place memory, cables, and connectors Proprietary thermal management system iX104 Users Handbook 15 Welcome Package contents Check to make sure your iX104 package includes the following items:
Quick Start Guide Battery pack Power cord AC adapter Pen Pen tether iX104 pen tablet or iX104-TPC pen tablet PC Warranty information kit This handbook Optional accessories Your package also includes any optional accessories you ordered. Optional accessories Docking options iX104 office dock iX104 vehicle dock Carrying cases Ballistic nylon hands-free carry case Ballistic nylon portfolio case 16 iX104 Users Handbook Welcome Optional accessories (continued) Storage options External USB floppy disk drive External USB CD-ROM drive Memory 512 MB SODIMM, 133 MHz 40 GB 2.5-inch rugged hard disk Power options AC adapter with U.S. cord Main battery pack (4500 mAh) Extended life battery pack (9000 mAh) Auto adapter (cigarette lighter adapter) Additional accessories USB non-rugged mini keyboard (83-key) USB rugged, backlit mini keyboard (83-key) Screen protectors (2-pack) Passive stylus (for use with the iX104) Active stylus (for use with the iX104-TPC) Pen tether Hand straps iX104 Users Handbook 17 Welcome Contacting Xplore If you purchased your iX104 from an authorized Xplore dealer, contact the dealer for service and support. If you purchased your iX104 directly from Xplore, use any of the following methods to contact Xplore for service and support:
Toll free Fax E-mail Web site 1-866-296-8541, extension 222 1-512-336-7791 support@xploretech.com http://www.xploretech.com Before you contact Xplore, have the following information ready so that the customer support representative can quickly provide a solution:
The serial number is on the back of the computer. See page 20. Product name: iX104 Product serial number Purchase date Conditions under which the problem occurred Any error messages that were displayed Type of device connected, if any 18 iX104 Users Handbook 1 Getting Started This chapter gives you an overview of your iX104 and includes a quick-start guide to iX104 keys. Getting to know your iX104 For more information about each component, see Chapter 2. This section shows the locations of some of your computers important components. Features and controls Front view built-in microphone Reset switch speaker ambient light sensor speaker iX104 Users Handbook 19 Chapter 1. Getting Started Getting to know your iX104 Built-in microphone Enables you to input mono audio. Includes noise cancellation. Reset switch Enables you to turn off the computer when using the Power On/Off key is not effective. (See page 35.) Speakers Enable you to listen to stereo audio files. Sealed to provide protection from the environment. Ambient light sensor Automatically controls the amount of backlight sent to the screen. Provides optimum brightness for the lighting conditions in which you are working. Back view convection air flow cover antenna covers compliance and serial number label removable battery pack battery release latch pen pen holder Convection air flow cover Magnesium cover over the thermal transfer bay that manages heat movement out of the computer. 20 iX104 Users Handbook Chapter 1. Getting Started Getting to know your iX104 Antenna covers For optional wireless LAN and WAN models, protect and secure the radio antennas (accessible by authorized service personnel only). Pen The main device you use to enter data and control applications
(instead of a mouse or a keyboard). Also called the stylus. See Using the pen on page 39. Pen holder Provides a place to secure the pen when you are not using it. Battery release latch Provides access to the battery. Removable battery pack Battery that runs the computer when battery power is required. Compliance and serial number label Includes regulatory compliance numbers and the computers unique serial number. iX104 Users Handbook 21 Chapter 1. Getting Started Getting to know your iX104 Top view Power On/Off/
Suspend/Resume key Kensington lock slot air flow vents XPL expansion port Power On/Off/Suspend/Resume key Press the key to turn the computer on or off, or to suspend or resume operation. Air flow vents Helps prevent the computer from overheating by forcing heat away from the computer. (Do not block the vents.) XPL expansion port A USB port (compliant with USB Standard Revision 1.1) that enables you to connect an XPL snap-on expansion module for devices such as cameras, radios, and fingerprint scanners. Kensington lock slot Connector for the optional Kensington MicroSaver-compatible security cable. Contact your reseller for information about the XPL expansion module and the Kensington security cable. 22 iX104 Users Handbook Chapter 1. Getting Started Getting to know your iX104 Bottom view USB port microphone connector LAN connector power connector headphone connector FireWire
(IEEE 1394) connector external monitor connector The optional Office and Vehicle Docks include additional USB ports. See Optional accessories on page 16. The connectors on the bottom of the computer are located behind the outer doors. Power connector For the optional AC adapter or auto adapter. (See Optional accessories on page 16.) USB 2.0 port For Universal Serial Bus devices (compliant with USB Standard Revision 2.0). Headphone connector For stereo headphones or speakers. Microphone connector For an external microphone. Firewire connector For FireWire (IEEE 1394) devices such as digital video cameras. LAN connector For connecting a standard RJ-45 connector to the computers internal local area network (LAN) card. External monitor connector For an external monitor or projection panel. iX104 Users Handbook 23 Chapter 1. Getting Started Getting to know your iX104 Right side view XPL expansion port bumpers Contact your reseller for information about the XPL expansion module and the Kensington security cable. Bumpers Fabricated from rugged material. Raised to help protect the computer from damage. XPL expansion port A USB port (compliant with USB Standard Revision 1.1) that enables you to connect an XPL snap-on expansion module for devices such as cameras, radios, and fingerprint scanners. 24 iX104 Users Handbook Chapter 1. Getting Started Getting to know your iX104 Left side view docking connector for the optional Xplore Tablet Dock guide pin receptacles See Optional accessories on page 16. Docking connector Enables you to connect the optional Xplore Tablet Dock. Guide pin receptacles Help assure secure connection of the optional Xplore Tablet Dock. iX104 Users Handbook 25 Chapter 1. Getting Started Getting to know your iX104 LED indicators The LED indicator lights show the status of system functions such as power and battery levels. Status LED Brightness LED The following table defines the various LED states. Table 1 Status LED indicator Mode/State LED State Meaning On state green, continuous The computer is on, ready for use, and functioning normally. The battery is fully charged. Charging green, blinking The AC adapter is plugged in and the battery is charging. Off state off (no light) The computer is off. Suspend mode yellow, continuous The computer is on and is in Suspend or Hibernation mode. Thermal control yellow, blinking The computer is on and is in Warm-up mode, with the LCD and backlight off. After the system has warmed to a safe level, the LCD and backlight turn on. 26 iX104 Users Handbook Chapter 1. Getting Started Getting to know your iX104 Table 1 Status LED indicator (continued) Mode/State LED State Meaning On state red, blinking On state red, continuous The computer is powered on, running under battery power, and the charge level in the battery is at a minimum warning level. Plug the computer into an AC/DC power source or install a charged battery. The computer is on, running under battery power, and the charge level in the battery has reached a critical level. Plug the computer into an AC/DC power source or install a charged battery. The computer has encountered a fault and is preventing normal operation. (Contact your help desk.) Table 2 Brightness LED indicator Mode/State LED State Meaning Auto state yellow, continuous Automatic backlight control is active. Manual off Manual backlight control is enabled. The backlight is under your manual control. iX104 Users Handbook 27 Chapter 1. Getting Started Quick-start guide Quick-start guide This section is a quick guide to using the main features of your computer. (See Chapter 2 for detailed information.) Application, Windows, and hot keys Ctrl-Alt-Delete
(Secure Attention Sequence) key Screen Rotation key Function key Windows Toggle
(Alt-Tab) key Hot key 1 Hot key 2 Hot key 3 Windows Start Menu
(Ctrl-Esc) and Windows toggle key Enter key 28 iX104 Users Handbook Chapter 1. Getting Started Quick-start guide Table 3 Main keys Press this key... To perform this function Log on after resuming operation from power management, powering on, or locking. After logging on, launch Windows Task Manager. Rotate screen orientation between portrait
(vertical) and landscape (horizontal). Use in combination with another key to perform various functions. (See page 30.) Toggle between programs and/or windows
(the same as pressing Alt-Tab on a keyboard). Perform the same functions as the Enter key on a keyboard. Open the Windows Start menu. Open Help, or perform a different function that you program this key to perform. Open Internet Explorer, or perform a different function that you program this key to perform. Open your email application, or perform a different function that you program this key to perform. iX104 Users Handbook 29 Chapter 1. Getting Started Quick-start guide Table 4 Function mode keys Press these keys... To perform this function Dim the brightness of the LCD backlight. Increase the brightness of the LCD backlight. Send video display to a monitor or projection panel connected to the computer (and back to the computer again). (This key combination is not programmable.) Default function: Select the input device. You can program this key combination to perform a different function. Default function: Open the pen calibration program. You can program this key combination to perform a different function. Perform the same functions as the Esc key on a keyboard. 30 iX104 Users Handbook Chapter 1. Getting Started Quick-start guide Navigation keys The following illustrations and tables provide a quick reference for using the navigation keys. Navigation controls with the tablet in portrait mode scroll up joystick scroll left scroll right scroll down Press the Function key... and move the joystick in this direction... to perform this function Page Up Page Down Shift+Tab Tab iX104 Users Handbook 31 Chapter 1. Getting Started Quick-start guide Navigation controls with the tablet in landscape mode scroll up joystick scroll left scroll right scroll down Press the Function key... and move the joystick in this direction... to perform this function Page Up Page Down Shift+Tab Tab 32 iX104 Users Handbook 2 Using the iX104 This chapter contains detailed instructions for using your computer. Turning on the computer 1. Make sure the computer is off. When the computer is off, the Status LED is off. 2. Make sure the battery is charged or that the computer is plugged in to an external power source. 3. Press the Power On/Off/Suspend/Resume button. Power On/Off/
Suspend/Resume button iX104 Users Handbook 33 Chapter 2. Using the iX104 Turning off the computer Turning off the computer When the computer is in Suspend mode, the Status LED is continuously yellow. 1. If the computer is in Suspend mode, press the Power On/Off/
Suspend/Resume button to resume operation. (See page 37 for information about Suspend mode.) Power On/Off/
Suspend/Resume button 2. Make sure the battery is charged or that the computer is plugged in to an external power source. 3. Save your work and close all programs. 4. From the Windows Start menu, click Turn Off Computer. 5. The Turn off computer dialog box opens. 6. Click Turn Off. 34 iX104 Users Handbook Chapter 2. Using the iX104 Turning off the computer Using the Reset switch If the computer does not seem to be accepting input and you cannot turn it off by using the method described in Turning off the computer, press the Reset switch. (Use a ball point pen or similar instrument to press the switch). Reset switch Note Use the Reset switch only if you cannot turn off the computer by any other means, because you may lose unsaved data. iX104 Users Handbook 35 Chapter 2. Using the iX104 Suspending and resuming operation Suspending and resuming operation To conserve battery power when you do not want to turn off the computer or when you need to install a charged battery pack, put the computer into Suspend mode. (You can suspend operation without closing any programs or Windows.) When you suspend operation:
Programs that are running stop (but do not close). Active data is saved. The system enters one of the following low-power modes:
Suspend-to-RAM mode The Status LED light is continuously yellow. Active data is saved in RAM and most other components are turned off. Although the computer uses very little power when in Suspend-to-RAM mode, eventually the batterys power does run out. If you will not be using the computer for an extended period of time, turn the computer off instead of using Suspend-to-RAM mode.
Hibernation mode Active data is saved on the hard disk and power usage is reduced to the same level as when the computer is turned off. In Hibernation mode, there is no danger of losing data if battery power is lost. Note For more information, see Using power options on page 58. 36 iX104 Users Handbook Chapter 2. Using the iX104 Suspending and resuming operation Notes If you have set your computer to turn power off (in the Power Options utility in Windows Control Panel), you cannot suspend operation. To change power settings, see Using power options on page 58. If the Suspend action of the Power On/Off/Suspend/Resume button has been disabled to prevent accidental interruption, pressing the button does not suspend the computer. You must use a software application to suspend the computer. For more information, contact your help desk or your iX104 dealer. If your computer is connected to a network, the network may automatically log you off after a period of inactivity while system operation is suspended. Contact your help desk or system administrator to learn your log-off time limit. Suspending operation Use one of the following methods to suspend operation:
Method 1 Press the Power On/Off/Suspend/Resume button. Power On/Off/
Suspend/Resume button Method 2 1. From the Windows Start menu, press Turn Off Computer. 2. The Turn off computer dialog box opens. iX104 Users Handbook 37 Chapter 2. Using the iX104 Suspending and resuming operation 3. Press Stand By. When operation is suspended, the Status LED displays a continuous yellow light. Status LED Resuming operation To resume operation when the computer is in Suspend mode, press the Power On/Off/Suspend/Resume button. Note Press the button only once. Power On/Off/
Suspend/Resume button 38 iX104 Users Handbook Using the pen Chapter 2. Using the iX104 Using the pen After a minute or two, the computer resumes normal operation. When the Status LED displays a continuous green light, you can begin using the computer. Note Resuming operation from Hibernation mode takes a little longer than from Suspend-to-RAM mode. You can use the pen to select items and to navigate through programs. If your computer is an iX104-TPC (active screen):
Use the special multi-function pen provided with the computer. If your computer is an iX104 (touch screen):
Use the pen provided with the computer, another similar pointing device, or your finger.
WARNING Do not use items such as a ball point pen or a screwdriver that can damage the computer. Damage caused by using an item not provided with the computer is not covered by the iX104 warranty. Note Before you use the pen the first time, or if the action you are trying to perform does not occur when you use the pen, calibrate the pen as described in Calibrating the pen on page 77. iX104 Users Handbook 39 Chapter 2. Using the iX104 Using the pen Using the pen to perform mouse functions To perform this function... Do this Select an object
(left button click). Perform a double-click. Perform a right-click. right-click icon right-click button Move or drag an object. Tap the pen tip once on the object. Quickly tap the pen tip twice on the object. If your computer is an iX104
(touch screen):
In the Windows taskbar, press the right-click icon; then click the object. If your computer is an iX104-TPC
(active screen):
Hold the pen directly on the object until the right-click icon appears. or Press the right-click button on the pen while you click the object. Place the pen tip on the object; then continue to hold the pen tip against the screen as you move the pen. 40 iX104 Users Handbook Chapter 2. Using the iX104 Using the pen Changing the pen double-click speed The pen double-click speed is in sync with the mouse double-click speed. To change the speed:
1. Click the Windows Start button. 2. Click the Settings option. 3. Click the Control Panel option. 4. In the Control Panel window:
If your computer is an iX104 (touch screen):
Click the Pointer Devices icon. If your computer is an iX104-TPC (active screen):
Click the Tablet and Pen Settings icon. 5. Click the Windows tab. 6. Follow the instructions that appear in the Windows tab. iX104 Users Handbook 41 Chapter 2. Using the iX104 Using the pen Positioning the pen and pen tether The pen tether helps prevent the loss of your pen. The following illustration shows how to position the pen and pen tether. pen pen tether 42 iX104 Users Handbook Chapter 2. Using the iX104 Using the joystick (the navigation control key) Using the joystick (the navigation control key) joystick
(navigation control key) Press the joystick to perform the same functions as pressing Enter on a keyboard. Push the joystick up, down, left or right to move a highlighted item accordingly (the same as pressing the arrow keys on a keyboard). Use the Fn key in combination with the joystick to perform other functions, such as Page Up and Tab. Note See page 31 and page 32 for diagrams of how to use the joystick and other navigation control buttons. iX104 Users Handbook 43 Chapter 2. Using the iX104 Changing the screen orientation Changing the screen orientation To rotate the screen orientation from portrait (vertical) to landscape
(horizontal) mode or from landscape to portrait mode, press the screen rotation key. 44 iX104 Users Handbook Chapter 2. Using the iX104 Adjusting the screen brightness Adjusting the screen brightness To dim the brightness of the LCD backlight:
Press the Function key and the Windows toggle key. To increase the brightness of the LCD backlight:
Press the Function key and the Windows Start key. Disabling automatic backlight control When the ambient light sensor is enabled, the computer automatically controls the amount of backlight sent to the screen to provide optimum brightness for the lighting conditions in which you are working. When the ambient light sensor is enabled, the Brightness LED glows continuously yellow. When the ambient light sensor is disabled and the backlight is under manual control, the Brightness LED is off. Brightness LED To disable automatic backlight control, see Enabling manual LCD backlight control on page 87. iX104 Users Handbook 45 Chapter 2. Using the iX104 Docking the iX104 Docking the iX104 If you have the optional Xplore Tablet Dock (see Optional accessories on page 16), connect it to the iX104 at the docking port. docking port guide pin receptacles 46 iX104 Users Handbook Chapter 2. Using the iX104 Connecting devices Connecting devices Refer to the following subsections for information about connecting external devices to your computer. Note If the device you want to use does not appear to be working with your computer, the device may need to be enabled in the computers configuration program. Contact your local help desk or Xplore reseller. Connecting FireWire devices Connect a FireWire device (such as a digital camera, a digital video camera, or a CD-ROM or DVD drive) to the Firewire (IEEE 1394) connector on the computer. FireWire
(IEEE 1394) connector iX104 Users Handbook 47 Chapter 2. Using the iX104 Connecting devices Connecting to a local area network Connect a local area network (LAN) cables RJ-45 connector to the internal LAN interface card. (See your network system administrator for more information.) LAN connector Connecting USB-compatible devices Connect any USB-compatible device to the computers USB port. Devices must be in compliance with USB Standard Revision 2.0. USB port 48 iX104 Users Handbook Chapter 2. Using the iX104 Connecting devices Connecting an external microphone microphone connector Adjusting microphone volume If necessary, adjust the volume of the microphone as follows:
1. Press the Windows Start key. 2. Click the Control Panel option. 3. In the Control Panel window, double-click the Sounds and Audio Properties icon. In the Sounds and Audio Properties window, click the Audio tab. In the Sound recording area, click the Volume button. 4. 5. 6. Adjust the volume. 7. Click OK. iX104 Users Handbook 49 Chapter 2. Using the iX104 Connecting devices Connecting a headphone or speakers headphone/speakers connector Adjusting headphone or speaker volume 1. Click the audio icon in the Status area of the Windows taskbar. The volume control area opens. If the Mute check box is checked, uncheck it. 2. 3. Move the slider bar up or down to increase or decrease the volume. 50 iX104 Users Handbook Chapter 2. Using the iX104 Connecting devices Connecting a monitor or projection panel Monitor/projection panel connector Activating the monitor or projection panel To change the video output to the monitor or projection panel:
Press the Fn-P1 key combination. To change the video output back to the computer screen:
Press the Fn-P1 key combination again. iX104 Users Handbook 51 Chapter 2. Using the iX104 Connecting devices Connecting an XPL snap-on expansion module Top view Side view XPL expansion port 52 iX104 Users Handbook Using the battery Chapter 2. Using the iX104 Using the battery You can recharge, remove, and replace the battery pack. Charging the battery pack If you do not have an external battery charger Follow these steps to charge the battery while it is installed in the computer:
1. Connect a power source, such as an AC adapter or cigarette lighter adapter, to the power connector on the computer. power connector If the battery charge is below 90%, the battery begins charging and the Status LED flashes green. (If the battery charge is higher than 90%, the battery will not charge, preventing battery overcharge.) iX104 Users Handbook 53 Chapter 2. Using the iX104 Using the battery 2. Check the level of charge. (See Checking battery power status on page 59.) The charging process continues until the battery charge reaches 100%. Table 5 shows the approximate time required to charge the battery level to 100%. Table 5 Approximate battery charge time Battery pack capacity Charge time when the computer is not in use Charge time when the computer is in use*
4500 mAh 2.5 hours 9000 mAh 3.5 hours 3.5 hours 5.5 hours
* Varies according to the application(s) in use. If you have an external battery charger 1. Remove the battery pack (see page 55). 2. Use the external battery charger to charge the battery. 3. Install the battery (see page 57). 54 iX104 Users Handbook Chapter 2. Using the iX104 Using the battery Removing and installing the battery You can remove the battery and use an (optional) external charger to charge it. Removing the battery 1. To swap with a charged battery:
Use one of the methods described in Suspending operation on page 37 to suspend operation. If a charged battery is not available:
Save your work and close all running programs; then shut down the computer or put the computer in Hibernation mode
(see Suspending operation on page 37). Note: To avoid losing unsaved data, wait until the computer has completed switching to Suspended mode before removing the battery. iX104 Users Handbook 55 Chapter 2. Using the iX104 Using the battery 2. On the computer, slide the battery release latch in the direction indicated. removable battery battery release latch 3. Pull the battery away from the computer and remove it. Note After removing the battery, you must replace the battery or connect the computer to an external power supply within 3 to 5 minutes or the computer completely loses power. 56 iX104 Users Handbook Chapter 2. Using the iX104 Using the battery Installing the battery 1. Orient the battery with the slides in the empty battery tray. 2. Slide the battery into the tray and press it firmly until it is seated. The battery release latch returns to its original position and locks the battery in place. Discarding a battery Dispose of a spent battery in accordance with your local government regulations. Under Federal, state, or local law, it may be illegal to put batteries in the trash. Contact your system administrator or your municipal solid waste disposal department or provider for information. iX104 Users Handbook 57 Chapter 2. Using the iX104 Using the battery Using power options This section explains how to use the Power Options Properties window to manage the computers power use. On the Windows taskbar, click the battery icon. The Power Options Properties window opens. Changing the computers power schemes In the Power Options Properties window, select the Power Schemes tab; then select options from the drop-down lists. 58 iX104 Users Handbook Chapter 2. Using the iX104 Using the battery Changing battery alarm settings In the Power Options Properties window (page 58), select the Alarms tab; then use the slider bars to change the alarm settings. Checking battery power status In the Power Options Properties window (page 58), select the Power Meter tab. The window shows the amount of power left in the battery. iX104 Users Handbook 59 Chapter 2. Using the iX104 Using the battery Selecting power settings In the Power Options Properties window (page 58), select the Advanced tab; then select the power settings options you want to use. Enabling Hibernation mode In the Power Options Properties window (page 58), select the Hibernate tab; then check the Enable Hibernation check box. 60 iX104 Users Handbook Chapter 2. Using the iX104 Using the battery Tips for conserving battery power The following tips help you extend the life of your battery by conserving battery power:
Use an external power source such as the AC or auto adapter whenever available. Suspend operation if you know that you will not be using the system for a while. (See Suspending operation on page 37.) Turn off the computer if you will not be using it for an extended period of time. Adjust power options to automatically conserve power. (See Using power options on page 58.) iX104 Users Handbook 61 Chapter 2. Using the iX104 Programming hot keys Programming hot keys Xplore pre-programs the P1, P2, and P3 hot keys and Function mode hot key combinations to perform certain functions by default. However, you can program them to perform different functions, as described in this section. Table 6 Programmable hot keys Key Default function Starts Help. Starts Internet Explorer. Starts your email application. Table 7 Programmable Function mode hot key combinations Key combination Default function Sends video display to a monitor or projection panel. (Not programmable.) Selects the input device. Starts the pen calibration program. 62 iX104 Users Handbook Chapter 2. Using the iX104 Programming hot keys Programming hot keys to start applications, open documents, or go to a Web site 1. In the Status area of the Windows taskbar, click the iX104 Configuration icon. The Launch Button QuickShow dialog box opens. 2. Click the Configure button. The Panel Control Center window opens. iX104 Users Handbook 63 Chapter 2. Using the iX104 Programming hot keys 3. Click the Change button next to the key or key combination you want to program. The following options appear:
4. Click Launch an Application, Document or Web site. The following options appear:
64 iX104 Users Handbook Chapter 2. Using the iX104 Programming hot keys 5. To start an application:
a Click Launch an Application. b In the File text box, type the name of the application you want the hot key or Function mode hot key combination to start. Note: Type the name of executable file that starts the application. For example: word.exe, notepad.exe, excel.exe. c Click Change. To open a document:
a Click Open a Document. b In the File text box, type the name of the document you want the hot key or Function mode hot key combination to open.
(For example: spreadsheet.xls, airports.doc, wiringdiagram.jpg) c Click Change. iX104 Users Handbook 65 Chapter 2. Using the iX104 Programming hot keys To open a multimedia file:
a Click Open a Multimedia file. b In the File text box, type the name of the multimedia file you want the hot key or Function mode hot key combination to open. (For example: 911training.dir, demo.ppt) c Click Change. To open a Web page:
a Click Open a Web page. b In the File text box, type the URL of the Web page you want the hot key or Function mode hot key combination to open.
(For example: http://www.xploretech.com) c Click Change. 6. Program more hot keys, or click Finish to close the Panel Control Center window. 66 iX104 Users Handbook Chapter 2. Using the iX104 Programming hot keys Programming hot keys to perform pre-defined functions 1. In the Status area of the Windows taskbar, click the iX104 Configuration icon. The Launch Button QuickShow dialog box opens. 2. Click the Configure button. The Panel Control Center window opens. 3. Next to the key or key combination you want to program, click the Change button. iX104 Users Handbook 67 Chapter 2. Using the iX104 Programming hot keys The following options appear:
4. Click Start a pre-defined function. 5. In the Function selection drop-down list, select an option. 6. Program more hot keys, or click Finish to close the Panel Control Center window. 68 iX104 Users Handbook Chapter 2. Using the iX104 Programming hot keys Programming hot keys to perform other key functions 1. In the Status area of the Windows taskbar, click the iX104 Configuration icon. The Launch Button QuickShow dialog box opens. 2. Click the Configure button. The Panel Control Center window opens. 3. Next to the key or key combination you want to program, click the Change button. iX104 Users Handbook 69 Chapter 2. Using the iX104 Programming hot keys The following options appear:
4. Click Press a key or key combination. The following options appear:
70 iX104 Users Handbook Chapter 2. Using the iX104 Programming hot keys 5. If you want the hot key or hot key combination to perform the function of a single key:
a If the Ctrl, Alt, or Shift boxes are checked, uncheck them. b Click the key you want the hot key or hot key combination to perform. (For example: F6, G, or Caps Lock) If you want the hot key or hot key combination to perform the function of a key combination:
a Check the Ctrl, Alt, or Shift box. b From the drop-down list, select the additional key, or click the key on the keyboard. Examples To cause the hot key to perform the print screen function
(Alt-Print Scrn): Check the Alt check box; then select PrtScr from the drop-down list. To cause the hot key to perform the paste function (Ctrl-V):
Check the Ctrl check box; then click the V key. 6. Program more hot keys, or click Finish to close the Panel Control Center window. iX104 Users Handbook 71 72 iX104 Users Handbook 3 Maintaining the iX104 This chapter provides instructions for maintaining your computer. Caring for the computer This section provides information about how to keep your computer in top working condition. Checking power cords and connectors Check AC and DC power cords and power connectors periodically for damage. Replace the power cord immediately if you find any damage. Protecting the computer from damage Your computer is designed to sustain a multiple-axis drop to a non-yielding surface. Do not intentionally drop the computer, because the cumulative effects of multiple drops may damage the computer. Do not place heavy objects on the computer. Do not disassemble the computer. Keep the computer at least 5 inches (13 centimeters) away from any electrical appliance that generates a strong magnetic field, such as a motor, magnet, TV, refrigerator, or large audio speakers. iX104 Users Handbook 73 Chapter 3. Maintaining the iX104 Caring for the computer Preventing the computer from overheating The computer monitors its internal temperature. As the internal temperature approaches the tolerable limits of heat-sensitive components, system functions are automatically limited or turned off to prevent damage. To prevent the computer from overheating, do not obstruct the computers air vents. air vents air vents 74 iX104 Users Handbook Chapter 3. Maintaining the iX104 Caring for the computer Storing the computer You can store the computer in the Off state for about 30 days with a fully charged battery installed. After this period, recharge the battery or replace it with a charged battery. If you intend to store the computer for more than 30 days, remove the battery pack and keep it in a cool place. Caring for the display screen To clean the display screen, dampen a soft cotton cloth with water or isopropyl alcohol and gently wipe the screen surface. Protecting the display screen The screen protector is a durable, replaceable writing surface that protects the display screen from abrasion. To obtain additional screen protectors, check with your reseller, or go to the Xplore Web site at www.xploretech.com for ordering information. Additional information about installation is included with the screen protectors. iX104 Users Handbook 75 Chapter 3. Maintaining the iX104 Caring for the computer Removing the screen protector Slide your fingernail under the edge of the screen protector and pull the protector away from the screen. edge Installing a new screen protector Follow the instructions included with your screen protector replacement kit. Note If a screen protector is already installed on the display screen, remove it before installing the new screen protector. 76 iX104 Users Handbook Chapter 3. Maintaining the iX104 Calibrating the pen Calibrating the pen Calibrating the pen adjusts the cursor position on the screen relative to the position of the pen tip. Calibrate the pen to adjust the distance error between where the pen is actually touching the screen and where the computer is registering the pen touch. You may need to calibrate the pen in the following situations:
You are using the pen for the first time. The previous user of the computer writes with the opposite hand or at a different pen angle. The computer has not been used for some time. The computer has been serviced. iX104 Users Handbook 77 Chapter 3. Maintaining the iX104 Calibrating the pen Calibrating the pen for an iX104 touch screen 1. From the Start menu, select Control Panel. The Control Panel opens. Pointer Devices icon 2. Click the Pointer Devices icon. The Pointer Device Properties window opens. 78 iX104 Users Handbook Chapter 3. Maintaining the iX104 Calibrating the pen 3. Click Calibrate. The Calibration program starts. 4. Follow the instructions that appear on the screen. 5. When you finish, click OK. Calibrating the pen for an iX104-TPC active screen 1. From the Start menu, select Control Panel. The Control Panel opens. Tablet and Pen Settings icon 2. Click the Tablet and Pen Settings icon. iX104 Users Handbook 79 Chapter 3. Maintaining the iX104 When to replace the pen The Tablet and Pen Settings window opens. 3. In the Calibration area drop-down list, select the mode for which you want to calibrate the pen: Landscape or Portrait; then click Calibrate. The Calibration program starts. 4. Follow the instructions that appear on the screen. 5. When you finish, click OK. When to replace the pen With use, the pen tip may become worn and can scratch the screen. If your pen exhibits one of the following problems, replace the pen:
The pen does not move freely across the screen. The pen does not perform as expected. 80 iX104 Users Handbook A Troubleshooting Table 8 contains solutions to some problems. If you cannot solve the problem by taking the actions described, contact your local help desk or your reseller for further assistance. Table 8 Troubleshooting Problem Possible cause and solution Computer will not start. The computer will not resume operation after being suspended. The battery may be defective or discharged to a critically low level. Connect an external power supply (such as the AC adapter) or install a charged battery. See Using the battery on page 53. Internal components may be above or below the acceptable operating range (below -20 C or above 60 C). After the temperature returns to safe operating range the computer will start. The battery may be defective or discharged to a critically low level. When the battery reaches a critically low level, the computer is forced into Suspend- to-RAM mode to avoid a total system power failure. Connect an external power supply
(such as the AC adapter) or install a charged battery. See Using the pen on page 39 and Using the battery on page 53. The computer may be at the critical thermal limit. To avoid damage to heat-sensitive components, the computer enters Suspend-to-RAM mode when the computer operates above 60 C. Operation automatically resumes when the computer cools to below 60 C. Move the computer to a cooler location. iX104 Users Handbook 81 Appendix A. Troubleshooting Table 8 Troubleshooting (continued) Problem Possible cause and solution Display screen is blank or difficult to read. Confirm that the computer is on (the Power icon is displayed continuously in the Status area). The brightness may be set too low, causing the screen to appear too dark. To change system brightness, press the Fn and Start keys to open the Xplore menu and adjust the brightness. (See page 30.) An external monitor may be selected. Press the Fn and P1 keys to select the computer display screen. (See page 30.) The video time-out may have expired. Tap the display screen to reactivate the display. Note: This is a normal, power-saving feature. If the Status light is blinking red, the computer is in Suspend-
to-RAM mode because the temperature is below -20 C or above 60 C. When the temperature returns to a safe operating range, the display screen automatically comes back on. If possible, move the computer to a warmer or cooler location. If the Status light is continually yellow, the computer is in Suspend or Hibernate mode. Press the Power On/Off key to resume. Cursor is not tracking the pen. Calibrate the pen. See Calibrating the pen on page 77. Computer is not responding to the pen. Connect an external USB keyboard to the computer. If the computer does not respond to the external keyboard, the application or operating system may have been corrupted. Press the Reset key. (See page 35.) If the system responds to a keyboard but not to the pen, contact your local help desk or reseller for further assistance. 82 iX104 Users Handbook Appendix A. Troubleshooting Table 8 Troubleshooting (continued) Problem Possible cause and solution Headphone or speaker volume is too low. The volume may be in Mute mode or set too low. Follow the instructions in Adjusting headphone or speaker volume on page 50. Make sure the volume control in your audio software is set to an audible level. An external device is not working with the computer. The device may need to be enabled in the computers configuration program (BIOS Setup). Contact your local help desk or reseller. The Status LED is red, continuous. The Status LED is red, blinking. The computer is on, running under battery power, and the charge level in the battery has reached a critical level. Plug the computer into an AC/DC power source or install a charged battery. The system has encountered a fault and is preventing normal operation. Contact your local help desk. The computer is powered on, running under battery power, and the charge level in the battery is at a minimum warning level. Plug the computer into an AC/DC power source or install a charged battery. iX104 Users Handbook 83 84 iX104 Users Handbook B Using BIOS and AOS Functions This appendix explains how to use the application and navigation buttons with the Basic Input-Output System (BIOS) program and the Advanced Operating System (AOS) Options menu. Note These functions are typically for use only by your system administrator or by authorized service technicians. Table 9 Using BIOS and AOS functions Use this button... To perform this function To start the BIOS program: When the computer is booting, press the P2 button and follow the instructions that appear on the screen. Navigate. (You can also use the joystick to navigate, as described below.) Push the joystick control up, down, left or right to move a highlighted item accordingly
(the same as pressing the arrow keys on a keyboard). Press the Enter button to perform the same functions as pressing Enter on a keyboard. iX104 Users Handbook 85 Appendix B. Using BIOS and AOS Functions Table 9 Using BIOS and AOS functions (continued) Use this button... To perform this function When the system is displaying a BIOS error
(such as an invalid checksum), press the P1 button to bypass the error message and attempt a normal boot sequence (the same as the F1 key on a keyboard). When the system is displaying the iX104 logo, press the P2 button to run the BIOS setup utility (the same as the F2 key on a keyboard). When the system is displaying the operating system boot screen, press the P3 button to open the Advanced Operation System Options menu (the same as the F8 key on a keyboard). 86 iX104 Users Handbook Appendix B. Using BIOS and AOS Functions Enabling manual LCD backlight control Enabling manual LCD backlight control When the LCD backlight control is in manual mode, the ambient light sensor is disabled and the computer no longer automatically controls the screen brightness. Follow these steps to disable the sensor and enable manual LCD backlight control:
1. When the computer is booting, press the Function and P2 buttons to start the BIOS Setup Utility. The utility starts, displaying the Information Viewer tab. iX104 Users Handbook 87 Appendix B. Using BIOS and AOS Functions Enabling manual LCD backlight control 2. Select the LCD tab. In the LCD Backlight Control drop-down list, select Manual. 3. 4. Click OK. 88 iX104 Users Handbook C Glossary Adapter. A device that provides an interface between two dissimilar electronic devices. For example, the AC adapter modifies the power from a wall outlet for use by the computer. Advanced Power Management (APM). A facility consisting of one or more layers of software that support power management. The APM software interface enables applications, operating systems, device drivers, and the APM BIOS to work together to reduce power consumption. Alternating Current (AC). Electric current that reverses its direction of flow at regular intervals. Analog signal. A signal with characteristics such as amplitude and frequency that vary in proportion to (are an analog of) the value to be transmitted. Voice communications are analog signals. Application. A program that performs specific tasks on your computer, such as word processing or creating spreadsheets. BIOS. Programs that contain such basic hardware operations as an interaction with diskette drives, hard disk drives, and the memory. Board. A circuit board. An internal card containing electronic components called chips, which perform a specific function or increase the capabilities of the system. Boot. To load a program or operating system into system memory. Bits Per Second (BPS). In serial transmission, the instantaneous bit speed with which a device or channel transmits a character. Card. Synonym for board; see board. iX104 Users Handbook 89 Appendix C. Glossary Compact Disk-Read Only Memory (CD-ROM). Stores data on metal-plated plastic discs. Compatibility. 1.The ability of one computer to accept and process data in the same method as another computer without modifying the data or the media upon which it is being transferred. 2.The ability of one device to connect or communicate with another system or component. Configuration. The specific combination of hardware components of the computer, and their operating status. The configuration of your computer includes pre-defined memory, type and speed of microprocessor, type of and size of hard disk drive, etc. Default. The preset parameter value automatically selected by the computer when you or a program do not provide instructions. Device driver. A program that controls communication between a specific peripheral device and the computer. Disk drive. The physical device that enables the computer to read from, and write to, a disk. Display. An image-producing device used to view computer output. Double-click. To press and release the pen/stylus twice within a time frame you define, without moving the pointer off the choice. Driver. Software that allows an application program to communicate with a particular piece of equipment, such as a printer or the pen/
stylus. Hard disk drive (HDD). A sealed mass storage device used for storage and fast retrieval of programs and data. The factory installs this disk and only a trained engineer can remove it for servicing. Hardware. The physical electronic and mechanical components of a computer system. typically, the computer itself, CPU, memory, etc. Hertz. A unit of wave frequency that equals one cycle per second. 90 iX104 Users Handbook Appendix C. Glossary Interface. 1. Hardware and/or software components used specifically to connect one computer or device to another. 2. To physically connect one system or device to another to exchange information. 3. The point of contact between user, the computer, and the program (for example, the pen/stylus or a menu). Kilobyte (KB). A unit of 1024 bytes measuring storage space, typically in memory or on storage media such as a diskette or hard disk drive. Local area network (LAN). Assembly of separate computers into an integrated network that connects the various computers together and to common devices such as printers and fax machines. Light Emitting Diode (LED). A semiconductor device that emits light when a current is applied. Liquid Crystal Display (LCD). liquid crystal sealed between two sheets of glass coated with transparent conducting material. Applying a voltage between the glass sheets darkens the liquid crystal to provide contrast to lighted portions of the display. Megabyte (MB). A unit of data storage equal to 1024 kilobytes. Megahertz (MHz). a unit of wave frequency that equals 1 million cycles per second. Modem. A device that connects your computer to a telephone line, allowing it to communicate with another computer at another location. PC Card. A plug-in accessory card that conforms to the PCMCIA standard. Pen. See stylus. Peripheral device. An input/output device that is external to the central processor and/or main memory such as a printer or scanner. Pixel. Picture elements (tiny dots) that compose a screen image. iX104 Users Handbook 91 Appendix C. Glossary Port. The electrical connection through which the computer sends and receives data to and from devices or other computers. Program. A set of instructions a computer can execute to tell the system what to do and how to do it. Random Access Memory (RAM). A hardware component of your computer that temporarily stores active program code and data. Reset. The act of reloading the operating system. Resolution. The number of pixels displayed on the screen. A higher resolution provides greater clarity and allows more information to be displayed on the screen at once. Restart. Resetting a computer without turning it off (also called warm boot or soft reset). Resume. The act of returning the computer to an active, operational state. Read Only Memory (ROM). The portion of your computers memory that contains permanent instructions, and which cannot be modified. Status Indicator (LED). a light above the LCD screen which indicates the current status of a particular device or hardware component. Stylus. A writing instrument. For pen computers, the stylus is used to interface with the LCD and digitizer. Suspend mode. A power conservation mode in which electrical current is removed from most components of the computer. Universal Serial Bus. A serial interface that enables communication between devices and the computer. 92 iX104 Users Handbook D Hardware Specifications This appendix provides specifications for the iX104. Physical specifications Dimensions 11.20 x 8.25 x 1.6 (WxHxD) 283.9mm x 209.3mm x 40.8mm Weight 4.45 lbs. (2.02kg)*
Processing specifications CPU Chip set Processor speed Pentium III with SpeedStep technology*
133MHz 866 MHz*
* Varies according to your computers configuration. iX104 Users Handbook 93 Appendix D. Hardware Specifications Memory/storage specifications Main RAM 256MB SDRAM (on-board/PC133) 144-pin SODIMM modules 512MB module available. Special rugged memory modules: conformal coated and custom locking tabs to protect against moisture and vibration L1 Cache (CPU) 32KB on-die L2 Cache BIOS ROM Hard Disk Drive 512KB on-die 8Mbit (FWH) 2.5 HDD shock mounted Minimum 20GB IDE HDD*
Ultra DMA 100 BIOS ROM 8Mbit (FWH)
* Varies according to your computers configuration. 94 iX104 Users Handbook Appendix D. Hardware Specifications Display specifications Display VRAM Color LCD Active Digital Sensor and Pen or Passive Palm Rejection Touch Panel 32-bit True color 10.4 TFT XGA (1024x768), 16M colors Brightness: 16 levels Viewing Angle:
Horizontal: 30 degrees (min.) Vertical: 10 degrees (min.) Contrast Ratio: Typ. 250:1, Min 100:1 Intel 830M chipset with 48 MB shared memory using Unified Memory Architecture (UMA) delivers low-power, high-performance 3D/2D graphics, video, and display capabilities. Dynamic Video Memory Technology (DVMT) dynamically responds to application requirements and efficiently allocates the proper amount of memory (48 MB maximum) for optimal graphics and system performance. iX104 Users Handbook 95 Appendix D. Hardware Specifications Interface specifications Wireless Radio Bays One internal Type 1 or Type II PC Card slot Integrated Interfaces
(PCMCIA Cardbus version 3.0) One Internal mini-PCI slot One internal OEM radio bay for RIM 1902G and 1802G GSM/GPRS radios DC-in USB (1) 2.0 Microphone Jack Headset Jack Firewire (IEEE 1394) LAN (RJ-45) 15-pin D-SUB connector for external VGA monitor KeyPad / User Controls Application buttons with primary and Audio secondary functions Power On/Off/Suspend/Resume button Emergency Shutoff/Reset button Integrated joystick slew control 97 Codec On-board microphone with noise cancellation On-board integrated stereo speakers (1W each) Status Indicators Power, Charge/DC-in, Warning 96 iX104 Users Handbook Appendix D. Hardware Specifications Power specifications Main Battery Optional Spare Battery 2 cell Removable Lithium Ion Polymer 10.8V @ 4500mAh Warm-swappable Recharge Time:
Suspend Life: Min. 5 days Off State: Approximately 30 days 4 cell Removable Lithium Ion Polymer 10.8V @ 9000mAh Warm-swappable Recharge Time:
Suspend Life: Min. 5 days Off State: Approximately 30 days Bridge Battery AC Adapter 6-cell Li ION, 45mAh Life: (with Suspend-to-RAM on bridge battery only): 3 to 5 minutes from full charge Auto-sensing 100-240V, supplying 19 VDC, with a current of 3.75 A iX104 Users Handbook 97 Appendix D. Hardware Specifications Environmental specifications Temperature Operating:
Humidity Shock/Drop Vibration Enclosure Class
-4o to 140o F (-20o to 60o C) Storage:
-40o to 167o F (-40o to 75o C) 0% to 95% non-condensing Three-foot drop to concrete, all surfaces, edges and corners 0.04g^2/Hz, 20 Hz - 1000 Hz
-6dB/octive 1000 Hz - 2000 Hz Blowing rain:
4/hr, 40 mph wind and MIL-STD-810F Method 506.4 Procedure 1 Drip:
7 gal/ft2/hr MIL-STD-810F Method 506.4 Procedure III Sand and dust:
Particle size < 149 m, 10 + 7 g/m3 particle density 1.5 m/s to 8.9 m/s wind speed MIL-STD-810F Method 510.4 Procedure 1 Salt Fog:
5% saline for 48 hr (12 hr wet, 12 hr dry, 2 cycles) MIL-STD-810F Method 509.4 Contamination by fluids:
Detergents, brake fluid, aromatic hydrocarbons MIL-STD-810F Method 504 Solar radiation:
1120 W/m2 (355 Btu/ft2/hr) UVB @ 50 C, 7x24 hr cycles MIL-STD-810F Method 505.4 98 iX104 Users Handbook Appendix D. Hardware Specifications Agency approvals Emissions Immunity Safety EN55022 (CISPR22) Class B FCC 15, Class B DOC Class B CE MARK EN55024 FCC 15, Class B DOC Class B UL and cUL Listed, UL 1950, 3rd Edition TuV T-Mark, EN60950 UL and cUL Listed, UL 1604*
RF exposure OET 65 Radio approvals 47 CFR Part 22, 24 47 CFR Part 15C Operating systems Operating Systems Microsoft Windows XP Tablet PC Edition Microsoft Windows XP Professional Microsoft Windows 2000 Professional iX104 Users Handbook 99 100 iX104 Users Handbook E Agency Notices FCC notices This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Modifications not expressly approved by Xplore Technologies could void this users authority to operate the equipment. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. iX104 Users Handbook 101 Appendix E. Agency Notices RF eposure Tests for SAR are conducted using standard operating positions specified by the FCC with the tablet PC transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the tablet PC while operating can be well below the maximum value. This is because the tablet PC is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a tablet PC model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model.
(Body-worn measurements may differ among tablet PC models, depending upon available accessories and FCC requirements). While there may be differences between the SAR levels of various tablet PCs and at various positions, they all meet the government requirement for safe exposure. This device was evaluated and shown to comply with FCC SAR guidelines. Avoid covering or holding antennas when transmitting. Antenna locations are shown in the following figure. antenna locations 102 iX104 Users Handbook Appendix E. Agency Notices For body worn operation, to maintain compliance with FCC RF exposure guidelines, use only Xplore approved accessories. When carrying the tablet PC while it is on, use the specific Xplore-supplied or approved carrying case, holster, or other body-worn accessory. Use of non-Xplore-approved accessories may violate FCC RF exposure guidelines and should be avoided. Health and Safety Information Exposure to Radio Frequency (RF) Signals Your wireless tablet PC is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on the safety standards previously set by both U.S. and international standards bodies:
American National Standards Institute (ANSI) IEEE. C95.1-1992 National Council on Radiation Protection and Measurement
(NCRP). Report 86. 1986 International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1996 Ministry of Health (Canada), Safety Code 6. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile tablet PCs employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg . iX104 Users Handbook 103 Appendix E. Agency Notices Note In the U.S. and Canada, the SAR limit for mobile tablet PCs used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in. DOC (Industry Canada Notices) Notice to Users of Radio and Television This Class B digital apparatus meets all requirements of Canadian Interference-Causing Equipment Regulations CET appareil numrique de la class B respecte toutes les exigence du Rglement sur le matrial brouilleur du Canada. Notice to Users of the Canadian Telephone Network Notice This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. Before connecting this equipment to a telephone line the user should ensure that it is permissible to connect this equipment to the local telecommunication facilities. The user should be aware that compliance with the certification standards does not prevent service degradation in some situations. 104 iX104 Users Handbook Appendix E. Agency Notices Repairs to telecommunication equipment should be made by a Canadian authorized maintenance facility. Any repairs or alterations not expressly approved by Xplore or any equipment failures may give the telecommunication company cause to request the user to disconnect the equipment from the telephone line. Notice The Ringer Equivalence Number (REN) for this terminal equipment is 0.0. The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five. Avis Aux Utilisateurs Du Rseau Tlphonique Canadien Industrie Canada a approuv le materiel. utilisateur est averti que mme la conformit aux normes de certification ne peut dans certains cas empcher la dgradation du service. quipement de la ligne tlphonique. excde pas 5. UL Notice This unit requires an AC adapter to operate. Use only UL Listed Class 2 Adapters with an output rating of 19 VDC, with a current of 3.75 A. AC Adapter output polarity:
iX104 Users Handbook 105 Appendix E. Agency Notices For authorized repair technicians only
WARNING For continued protection against risk of fire, replace only with the same type and rating fuse.
WARNING Danger of explosion if Lithium (clock) battery is incorrectly replaced. Replace only with the same equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturers instruction. System disposal In the event of system disposal, observe the following information regarding proper procedures in the State of Vermont. The liquid crystal display (LCD) lamps used in this system contain mercury. In the event of system disposal, be sure to follow local guidelines. 106 iX104 Users Handbook Index A air flow vents, location 22 ambient light sensor disabling 45 location 19 antenna covers, location 20 B battery alarm settings, changing 59 battery pack charge time 54 charging 53 checking charge status 59 checking the charge 54 conserving power 61 discarding 57 installing 57 location 20 removing 55 battery release latch, location 20 BIOS Setup Utility, using 85 C CD-ROM drive, connecting 47 convection air flow cover, location 20 D digital camera, connecting 47 digital video camera, connecting 47 docking 46 double-click, performing with pen 40 dragging and dropping, performing with pen 40 DVD drive, connecting 47 E email, starting 29 F Firewire (IEEE 1394) connector, location 23 Firewire devices, connecting 47 H headphone connector, location 23 headphone volume, adjusting 50 headphone, connecting 50 Hibernation mode description 36 enabling 60 hot keys, programming, see keys, programming hot keys I input device, selecting 30 Internet Explorer, starting 29 iX104 accessories 16 maintaining 73 preventing overheating 74 protecting from damage 73 iX104 Users Handbook 107 Index safety procedures 73 storing 75 J joystick using 43 using in landscape mode 32 using in portrait mode 31 K Kensington lock slot, location 22 keys Alt-Tab description 29 location 28 Ctrl-Alt-Del 29 description 29 Ctrl-Alt-Delete location 28 Ctrl-Esc description 29 location 28 descriptions 29 Enter description 29 location 28 Esc, using 30 Function description 29 location 28 Function mode hot key combinations default functions 62 descriptions 30 navigation, using 31 P1 P2 P3 default function 62 description 29 location 28 default function 62 description 29 location 28 default function 62 description 29 location 28 Power On/Off/Suspend/Resume location 22 programming hot keys 62, 63 to perform other key functions 69 to perform pre-defined functions 67 quick-start diagram 28 Screen Rotation description 29 location 28 Secure Attention Sequence (SAS) 28 Windows Start Menu description 29 location 28 Windows Toggle description 29 location 28 L LAN connector, location 23 LCD backlight decreasing brightness 30, 45 disabling automatic control 45 enabling manual control 87 increasing brightness 30, 45 108 iX104 Users Handbook LEDs 26 Brightness LED meanings 27 Status LED meanings 26 left button click, performing with pen 40 local area network (LAN), connecting to 48 logging on 29 M microphone connecting external 49 connector location 23 location 19 volume, adjusting 49 monitor activating 51 connecting 51 sending video display to 30 monitor connector, location 23 N navigating in landscape mode 32 in portrait mode 31 Navigation 32 navigation control key, see joystick 43 O online help, opening 29 P Page Down performing in landscape mode 32 performing in portrait mode 31 Index Page Up performing in landscape mode 32 performing in portrait mode 31 pen calibrating 77 double-click speed, changing 41 dragging and dropping 40 holder, location 20 location 20 performing a double-click 40 performing a right-click 40 performing left button click 40 positioning in holder 42 replacing 80 tether, using 42 using 39, 40 pen calibration program opening 30 using 77 location 22 opening 58 power connector, location 23 Power On/Off/ Suspend/Resume key Power Options Properties window power schemes, changing 58 power settings, changing 60 power use, managing 58 projection panel activating 51 connecting 51 sending video display to 30 iX104 Users Handbook 109 Index Q quick-start guide 28 R Reset switch location 19 using 35 resuming operation 38 right-click, performing with pen 40 S screen landscape mode 29 portrait mode 29 protecting 75 screen orientation changing 44 landscape 44 portrait 44 navigating 32 navigating 31 screen protector installing 76 removing 76 replacing 76 screen, active about 15 using pen with 39 screen, touch about 15 using pen with 39 scrolling performing in landscape mode 32 performing in Portrait mode 31 serial number, location 20 Shift+Tab performing in landscape mode 32 performing in portrait mode 31 speaker volume, adjusting 50 speakers connecting 50 location 19 storing the computer 75 support, contacting 18 Suspend mode description 36 ending 38 starting 37 suspending operation 37 Suspend-to-RAM mode, description 36 T Tab performing in landscape mode 32 performing in portrait mode 31 troubleshooting 81 turning off the computer 34 turning on the computer 33 U USB port, location 23 USB-compatible device, connecting 48 V video output changing from monitor to computer 51 changing to monitor 51 110 iX104 Users Handbook volume adjusting headphone 50 adjusting microphone 49 adjusting speaker 50 Index W Windows Task Manager, launching 29 X XPL expansion module, connecting 52 XPL expansion port, location 22, 24 Xplore Tablet Dock docking connector location 25 using 46 Xplore Technologies, contacting 18 iX104 Users Handbook 111 112 iX104 Users Handbook 95-01016
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2004-01-09 | 2412 ~ 2462 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
2 | 1850.2 ~ 1909.8 | PCB - PCS Licensed Transmitter |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2004-01-09
|
||||
1 2 | Applicant's complete, legal business name |
Xplore Technologies Corp.
|
||||
1 2 | FCC Registration Number (FRN) |
0009692500
|
||||
1 2 | Physical Address |
8601 Ranch Rd. 2222
|
||||
1 2 |
Austin, Texas 78730
|
|||||
1 2 |
United States
|
|||||
app s | TCB Information | |||||
n/a | ||||||
app s | FCC ID | |||||
1 2 | Grantee Code |
Q2G
|
||||
1 2 | Equipment Product Code |
IX104-116
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
D**** J******** B******
|
||||
1 2 | Title |
Senior Regulatory and Compliance Engineer
|
||||
1 2 | Telephone Number |
512-4********
|
||||
1 2 | Fax Number |
512-3********
|
||||
1 2 |
d******@xploretech.com
|
|||||
app s | Technical Contact | |||||
1 2 | Firm Name |
CETECOM Inc.
|
||||
1 2 | Name |
L****** S******
|
||||
1 2 | Physical Address |
411 Dixon Landing Road
|
||||
1 2 |
Milpitas, California 95035
|
|||||
1 2 |
United States
|
|||||
1 2 | Telephone Number |
408 5********
|
||||
1 2 | Fax Number |
408 5********
|
||||
1 2 |
L******@cetecomusa.com
|
|||||
app s | Non Technical Contact | |||||
1 2 | Firm Name |
CETECOM Inc.
|
||||
1 2 | Name |
L**** S******
|
||||
1 2 | Physical Address |
411 Dixon Landing Road
|
||||
1 2 |
Milpitas, California 95035
|
|||||
1 2 |
United States
|
|||||
1 2 | Telephone Number |
408 5********
|
||||
1 2 | Fax Number |
408 5********
|
||||
1 2 |
L******@cetecomusa.com
|
|||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 2 | PCB - PCS Licensed Transmitter | |||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Tablet PC with GSM and WLAN radios | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Original Equipment | ||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Output power is conducted. SAR compliance for specific colocated transmitter conditions in this tablet computer was evaluated for held-on-lap, and near-body configurations with 1 cm spacing, as shown in this composite filing; other colocated configurations require separate evaluation. Users must be provided with antenna and transmitter operating conditions for satisfying RF exposure compliance. The maximum reported SAR values are: body Part 15 0.03 W/kg, Part 22 0.32 W/kg, Part 24 0.35 W/kg. | ||||
1 2 | Output power is EIRP for Part 24 and ERP for Part 22. SAR compliance for specific colocated transmitter conditions in this tablet computer was evaluated for held-on-lap, and near-body configurations with 1 cm spacing, as shown in this composite filing; other colocated configurations require separate evaluation. Users must be provided with antenna and transmitter operating conditions for satisfying RF exposure compliance. The maximum reported SAR values are: body Part 15 0.03 W/kg, Part 22 0.32 W/kg, Part 24 0.35 W/kg. | |||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
Cetecom Inc.
|
||||
1 2 | Name |
L****** S******
|
||||
1 2 | Telephone Number |
408-5********
|
||||
1 2 | Fax Number |
510-2********
|
||||
1 2 |
l******@cetecomusa.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2412.00000000 | 2462.00000000 | 0.1350000 | ||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 24E | 1850.2 | 1909.8 | 0.887 | 0.0016 ppm | 245KGXW | ||||||||||||||||||||||||||||||||||
2 | 2 | 22 | 824.2 | 848.8 | 0.139 | 0.0032 ppm | 247KGXW |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC