iX101B2 Users Handbook 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 1 Table Of Contents TABLE OF CONTENTS .................................................................. 2 DISCLAIMER.............................................................................................................................................................4 TRADEMARKS..........................................................................................................................................................4 COPYRIGHT.............................................................................................................................................................4 PUBLICATIONINFORMATION.......................................................................................................................................4 DECLARATIONOFCONFORMITY...................................................................................................................................4 WARRANTYINFORMATION.........................................................................................................................................5 IMPORTANTSAFETYINFORMATION...............................................................................................................................5 WELCOME ...................................................................................... 8 ABOUTYOURCOMPUTER..........................................................................................................................................9 PACKAGECONTENTS...............................................................................................................................................10 CONTACTINGXPLORE:SERVICE&QUESTIONS..............................................................................................................11 GETTING STARTED ..................................................................... 12 FRONTVIEW.........................................................................................................................................................12 BACKVIEW...........................................................................................................................................................13 RIGHTSIDEVIEW...................................................................................................................................................14 LEFTSIDEVIEW......................................................................................................................................................15 BOTTOMVIEW.......................................................................................................................................................16 LEDSTATUSINDICATOR...........................................................................................................................................17 QUICKSTARTGUIDE............................................................................................................................................1718 USING THE TABLET .................................................................... 19 SUSPENDOPERATION..............................................................................................................................................19 RESUMEOPERATION...............................................................................................................................................19 SCREENINPUTOPERATION.......................................................................................................................................20 MAINTAINING THE TABLET ........................................................ 21 CARINGFORTHE TABLET.........................................................................................................................................21 TROUBLESHOOTING ................................................................... 23 HARDWARE SPECIFICATIONS .................................................. 24 AGENCY NOTES ...................................................................... 2726 FCCNOTICES....................................................................................................................................................2726 HEALTHANDSAFETYINFORMATION........................................................................................................................2928 DOC (INDUSTRYCANADANOTICES).....................................................................................................................2928 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 2 ULNOTICE........................................................................................................................................................3130 SYSTEMDISPOSAL..............................................................................................................................................3130 ENVIRONMENT ......................................................................... 3231 ENVIRONMENTALPOLICY......................................................................................................................................3231 TAKE BACKANDRECYCLINGPROGRAM..................................................................................................................3332 ENVIRONMENTALANDSUSTAINABILITYCORPORATE REPORT......................................................................................3332 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 3 Disclaimer XploreTechnologieshasmadeeveryefforttoensuretheaccuracyandcompletenessofthisdocument;
however,becauseongoingdevelopmenteffortsaremadetocontinuallyimprovethecapabilitiesofour products,wecannotguaranteetheaccuracyofthecontentsofthisdocument.Wedisclaimliabilityforerrors, omissions,orfuturechangesherein. Trademarks XploreandtheXplorelogoareregisteredtrademarksofXploreTechnologiesCorp.ofAmerica;iX104,iX104C5, BOBCAT,iX104C5Lite,andiX104C5DualModearetrademarksofXploreTechnologiesCorp.Kensingtonand MicroSaverareregisteredtrademarksoftheKensingtonTechnologyGroup.Androidisaregisteredtrademark ofGoogleCorporation.MicroSDisregisteredtrademarkofthePersonalComputerMemoryCardInternational Association.WiFiisatrademarkoftheWirelessEthernetCompatibilityAlliance(WECA).HDMIisatrademark ofAllotherbrands,productnames,companynames,trademarksandservicemarksusedhereinareproperty oftheirrespectivecompanies. Copyright Copyright20032015XploreTechnologiesCorp.Allrightsreserved.Nopartofthispublicationmaybecopied, reproduced,ortranslated,withoutthepriorwrittenconsentofXploreTechnologies.Nopartofthispublication maybestoredortransmittedinanyelectronicformwithoutthepriorconsentofXploreTechnologies.Any unauthorizeduseisaviolationofcopyrightlaws. Publication Information PN:95XXXXX March2014 Declaration of Conformity DECLARATIONOFCONFORMITYaccordingtoFCCPart15,ICICES003,andRTT&EdirectivesResponsibleParty Name:XploreTechnologiesCorp. Address:14000SummitDrive,Suite900,Austin,Texas78728 Telephone:512.336.7797 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 4 Declaresthatproduct:ModelSeries:iIX101B2complieswithPart15oftheFCCRules.Thisdevicecomplieswith Part15oftheFCCrules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcause harmfulinterference,and,(2)Thisdevicemustacceptanyinterferencereceived,includinginterferencethat maycauseundesiredoperation. WARNING Changesormodificationstothisunitnotexpresslyapprovedbythepartyresponsibleforcompliancemayvoid theusersauthoritytooperatethisequipment.FormoreinformationaboutFCC,IC,andEUrulesandtheir applicabilitytotheiIX101B2,see,AgencyNotesonpage2427. Warranty Information TheIiX101B2isbackedbyastandard36monthInternationalLimitedWarranty.AnextendedInternational LimitedWarrantyisavailablehttp://www.xploretech.com/support/warranty_service.Checktheservicekit includedwithyourcomputerforwarrantytermsandconditions. Important Safety Information BeforeyouusetheiIX101B2(referredtoasthetablet),readthesesafetyinstructionsandtheoperation instructionsinthishandbook. FailuretoobservealltheseinstructionsvoidstheLimitedWarrantyandmayleadtosuspensionordenialof servicestotheoffender,orlegalaction,orboth. Followanyspecialregulationsgoverningtheuseofthetabletand,ifradioenabled,alwaysswitchitoffinareas whereradiodevicesareforbiddenorwhentheradiodevicecancauseinterferenceordanger. Alwaysfollowanysafetylawsandregulationspertainingtotheuseofcellphonesandtwowayradios,because theselawsandregulationstypicallyapplytotheuseofthewirelessenabledtablet. Observeallrestrictionsontheuseofradioequipmentinfueldepots(fuelstorageanddistributionareas), chemicalplants,andwhereverblastingoperationsareinprogressorinanyareainwhichrestrictionsonradio transmissionsareimposed.Switchoffthetabletwheninanaircraft.ThetabletisnotFAAapprovedforuseon aircraft.Theeffectoftheuseofthetabletinaircraftisunknown.Usingthetabletinanaircraftmayaffect aircraftinstrumentation,communication,andperformance;maydisruptthenetwork;andmaybeillegal. Operatingthewirelessenabledtabletmayinterferewiththefunctioningofinadequatelyprotectedmedical devicessuchaspacemakers.Consultaphysicianorthemanufacturerofthemedicaldeviceifyouhaveany questions. 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 5 Radiosignalsfromyourtabletwillnotaffecttheoperationofmostmodernequipment,butcertainelectronic equipment,includingautomotivesystems,maynotbeshieldedagainstradiosignalsfromyourtablet.Check withthemanufacturerofyourmotorvehicleorthemanufacturersrepresentativetodeterminewhetherusing thetabletwillpresentanysafetyissues. Avoidusingthetabletinanyenvironmentthatrequiresyourfullattention,suchaswhendrivingavehicle.If youneedtouseyourtabletwhiledriving,haveapassengeruseitforyouorfindasafelocationtohaltyour vehicle. WARNING BATTERIES Useonlybatterytypesspecifiedinthishandbook.Usinganyothertypeofbatterycanbedangerousandcan disablethetablet.Donotdropormishandlethebatteries,immersetheminwater,orsubjectthemtohigh heat.Doingsocouldincreasetheriskofexplosionorleakage,andpossiblycauseinjury.Thelithiumion batteriesusedinthisequipmentcontainmaterialthatishazardoustoyourhealth.Ifbatterycontentscomein contactwiththeeyes,IMMEDIATELYflushtheaffectedareawithcleanwaterfor15minutesandhave someoneelsesummonmedicalattentionforyou.Unaffectedpersonsshouldassisttheaffectedindividualin thevitalfirstflushingoftheeyes.RECHARGINGTHEBATTERYMUSTONLYBECARRIEDOUTINANON HAZERDOUSAREAUSINGTHESUPPLIEDACADAPTOR.Thedefinitionofhazardousareascanbefoundin StandardEN6007910. WARNING Whenoperatingthetabletinaknownexplosiveenvironmentdonotremoveorreplacethebatterywhilethe circuitislive.Beforeremovingthebatteryverifythattheareaisknowntobefreeofignitableconcentrationsof flammablesubstances.EXPLOSIONHAZARDDONOTDISCONNECTWHILECIRCUITISLIVEUNLESSAREAIS KNOWNTOBENONHAZERDOUS. AVERISSEMENTRISQUEDEXPLOSION.NEPASDBRANCHERTANTQUELECIRCUITESTSOUSTENSION, MOINSQUILNESAGISSEDUNEMPLACEMENTNONDANGEREUX. WARNING EXPLOSIONHAZARDDONOTREPLACETHEBATTERYUNLESSPOWERHASBEENSWITCHEDOFFORTHEAREA ISKNOWNTOBENONHAZARDOUS;
AVERTISSEMENTRISQUEDEXPLOSIONCOUPERLECOURANTOUSASSURERQUELEMPLACEMENTEST DESIGNENONDANGEREUXAVANTDEREPLACERLEBATTERY WARNING EXPLOSIONHAZARDSUBSTITUTIONOFCOMPONENTSMAYIMPAIRSUITABILITYFORCLASSI,DIViSION2;
AVERTISSEMENTRISQUEDEXPLOSIONLASUBSTITUTIONDECOMPOSANTSPEUTRENDRECEMATERIEL INACCEPTABLEPOURLESEMPLACEMENTSDECLASSEI,DIVISION2;
WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 188844XPLORE(97567) 6 WARNING EXPLOSIONHAZARDDONOTDISCONNECTEQUIPMENTUNLESSPOWERHASBEENSWITCHEDOFFORTHE AREAISKNOWNTOBENONHAZARDOUS AVERTISSEMENTRISQUEDEXPLOSIONAVANTDEDECONNECTERLEQUIPEMENT,COUPERLECOURANTOU SASSURERQUELEMPLACEMENTESTDESIGNENONDANGEREUX. WARNING DonotuseanydockoranyotheraccessoryorattachmentthatisnotmanufacturedorsuppliedbyXploreoran authorizedXploreaccessoriessupplier.Useofanyaccessoryorattachmentthatisnotsuppliedorapprovedfor usewiththetabletbyXploreisnotpermittedbecauseitmaycausehazards. Operatethetabletonlyfromthetypeofpowersourceindicatedonthemarkinglabel.(Seepage54formore informationaboutthebatteryandpowersupply.)Routepowersupplycordssothattheyarenotlikelytobe walkedonorpinchedbyitemsplaceduponoragainstthem.Payparticularattentiontocordsatplugsand conveniencereceptacles,andatthepointwherecordsexitfromthetabletoritsdock.Donotoverloadwall outlets,extensioncords,orintegralconveniencereceptaclesbecausethiscancausefireorelectricshock. Unplugthetabletandreferthetabletanddockforservicetoqualifiedservicepersonnelifanyofthefollowing conditionsoccur:
Thepowersupplycordorplugisdamaged. Thetabletordockdoesnotoperatenormallywhenyoufollowtheinstructionsinthisbook. Thetabletordockexhibitsadistinctchangeinperformance. Adjustonlycontrolsforwhichthereareinstructionsinthisbook.Animproperadjustmentofothercontrolscan resultindamageandmayrequireextensiveworkbyaqualifiedtechniciantorestorethetabletordockto normaloperation. CAUTION Avoidprolongedphysicalcontactwiththeexposedmetalsurfacesonthefrontandbackofthetablet.While thetabletmaynotfeelhottothetouch,prolongedphysicalcontactwiththetabletsurfacemaycauselowheat injury.Inaddition,becarefulwhenremovingaPCcardthathasbeenusedforanextendedtime,asthecard maybehot. 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 7 Welcome WelcometotheXploreTechnologiesiIX101B2tablet,theruggedtabletdesigned,tested,andmanufacturedto meetthe environmentalandphysicalrealworldchallengesfacedbytodaysmobileworkers.Basedonyearsof experienceinrugged mobileapplications,theiIX101B2isdesignedtowithstandtheabusesofeverydaywear andtear.Advancedtechnology, innovativedesign,andaruggedcasearejustafewhighlightsofyouriIX101B2 system. 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 8 Note:ThishandbookassumesthatyouhavebasicexperienceusingMicrosoftWindows7orMicrosoftWindow 8.1. About Your Computer TheIiX101B2isahighperformancetabletthatrunsonMicrosoftWindowsoperatingsystem.Themethodyou usetocontrolthetabletisasfollows:
Tablet Model iIX101B2 Touchscreen ProjectedCapacitiveTouch(PCT)andActiveDigitalPenTouch Control Method ActivePen(standardwiththetablet) Multifingertouch 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 9 Note:Inthishandbook,allinformationappliestoallmodelsunlessotherwisenoted. AllIiX101B2tabletshavebeenengineeredandtestedtomeetMilitaryStandardsforEnvironmentalExtremes
(MILSTD810G).Yourtabletincludesthefollowingfeaturesthatmakeitexceptionallyruggedanddurable:
Interiormagnesiumalloyframe Durable,longlasting,plasticenclosure Bumpersystemandgasketprotectionmechanisms SolidStatestoragememory ChemicallytreatedruggedDisplayGlass Integrated,protectedwirelessLANandWANantennasfordualmodeoperation Package Contents Checktomakesureyourpackageincludesthefollowingitems:
QuickStartGuide ACadapter Warrantyinformationkit iIX101B2tablet Optional Accessories Yourpackagemayalsoincludeanyoptionalaccessoriesyouordered. DockingOptions VehicleDockingStation CarryingCases CarryinghandlewithStylusandShoulderStrap Tabletbacksidehandstrap Memory SDmemory AdditionalAccessories(Optional) CACreaderexpansionbay 1D2Dbarcodescanner Autoadapter(cigarettelighteradapter) 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 10 Contacting Xplore: Service & Questions Note: Totroubleshootproblems(includingwirelessandGPSproblems),beforeyoucall,readtheFAQpageof theXplore TechnologiesWebsite.Gotohttp://www.xploretech.com;thenselectCustomerSupport;thenFAQ. IfyoupurchasedyourtabletfromanauthorizedXploredealer,contactthedealerforserviceandsupport. IfyoupurchasedyourtabletdirectlyfromXplore,useanyofthefollowingmethodstocontactXplorefor serviceandsupport:
Website:http://www.xploretech.com Email:customersupport@xploretech.com Tollfree:18662968541,extension222 Fax:15123367791 BeforeyoucontactXplore,havethefollowinginformationreadysothatthecustomersupportrepresentative canquicklyprovideasolution:
Productname:iIX101B2 Productserialnumber Theserialnumberisonthebackofthetablet Conditionsunderwhichtheproblemoccurred Anyerrormessagesthatweredisplayed Typeofdeviceconnected,ifany 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 11 Getting Started Thischaptergivesyouanoverviewofyourtabletandincludesaquickstartguide. Front View AmbientLightSensor FrontCamera BuiltInMicrophone CameraLEDIndicator BuiltInMicrophone FrontCamera StatusIndicator DiskActivity SystemReset HomeButton AutoLightSensor HomeButton Enablesyoutoinputmonoaudio HDVideoFrontFacingCameraforvideoconferencing,videocaptureorstill picture capture Indicatesthecomputerstatus(on,off,charging) ShowsDiskActivity FullResetonthesystem HomeButtonforeasynavigationwithintheMicrosoftWindowsenvironment. Detectsambientlightconditions HomeButton 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 12 Back View CameraFlash 5.0MPCamera BatteryCover ActiveStylistPen InputPowerPort ExpansionPortCover DeviceInformation I/OPortDoor Speaker Speaker IntegratedSpeakerforAudioPlayback InputPowerPort Powersthecommuterwhenconnectedtoexternalpowersupply. BatteryCover Providesaccesstothebattery. Rear5MPCamera 5MegaPixelrearfacingcameraforHighQualitystillphotographyorHDVideo environment. 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 13 Right Side View EthernetLANPort Volume Down Up Power(On/Off) Suspend/ResumeButton 19VdcPowerjack Power(On/Off) Suspend(On/Off) ScreenOrientationlock VolumeUp/Down 19VdcPowerInput LANConnector SerialPort ScreenOrientationLock SerialPort(RS232) Presstopowercomputer,pressandholdfor4secondstoforcepoweroffuse Momentarilydepresstoenter/exitSuspendmode. Locksthescreenincurrentpositionregardlessoftabletorientationwhenpressed. Pressagaintounlockscreenorientation. PresstopofrockerbuttontoincreaseAudiovolumePressbottomofrockerbuttonto decreaseAudiovolume PullbackcovertoexposeconnectorJackforACpowersupply RJ45forEthernetLANdataconnection. RS232Serialportexpansionareausesdonglecableforfullserialdeviceinterface 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 14 Left Side View MicroWANSIMCard Slot USB3.0Ports AudioConnector MicroHDMIOut MicroSDCardSlot Audioconnector USBPorts HDMIOutput MicroWANSIMSlot WirelessDataProviderSIMcard(insertcontactsfacingup). MicroSDCardSlot MicroSDXCmemorycardslotforusermemoryexpansion(insertcontactsfacingup) Headsetconnectorforsmartphonecompatibleearphonesandmicrophone TwofullsizeUSB3.0 MicroHDMIoutconnectorforconnectiontoExternalMonitororHDTVdevice 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 15 Bottom View KensingtonLock DockingConnectorfortheoptional XploreTabletDock DockConnector GuidePinReceptacles KensingtonLockSlot GuidePinReceptacles EnablesyoutoconnecttheG2xDockVehicleDockingStations. HelpassureasecureconnectionoftheoptionalxDock. Note:SeeOptionalaccessoriesonpage16. ConnectorfortheoptionalKensingtonMicroSaverorequivalentcompatible Securitycable Note:ContactyourresellerforinformationregardingtheKensingtonsecurity cable. 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 16 LED and Camera Status Indicator Table CameraStatusCamera Indicator LEDStatusIndicator LED/CameraStatusIndicators SystemState OFF Orange ON Green OrangeBlink OrangeBlink Sleep GreenSlowBlink OrangeBlink GreenSlowBlink RedBlink Red GreenSlowBlink Error RedFastBlink RedFastBlink RedFastBlink RedFastBlink RedFastBlink RedFastBlink GreenSlowBlink RedFastBlink Green RedBlink Red Blue Blue Blue GreenSlowBlink RedFastBlink OFF OFF OFF OFF OFF OFF IX101B2LEDProfile PowerSource External BatteryCharge BatteryPower BatteryLow<15%
BatteryCriticalLow<8%
SystemOn+CameraOn SystemOn+CameraOn BatteryLow<15%
SystemOn+CameraOn BatteryCriticalLow
<8%
Quick Start Guide First Time Turning On the Computer 1. FindandPlugintheACPower. 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 17 2. Makesurethebatteryischargedorthatthecomputerispluggedintoanexternalpowersource. PowerOn/OffDisplayToggleand Suspend/ResumeButton 3. PressthePowerOn/Off/Suspend/Resumebutton. 4. XploreTechnologiesLogoshoulddisplay.Allowdevicetofinishbootupandfollowconfiguration instructionsonyourscreen 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 18 Using The Tablet Suspend Operation Toconservebatterypowerwhenyoudonotwanttoturnoffthecomputer,putthecomputerintoSuspend mode.(Youcansuspendoperationwithoutclosinganyapps.).Thedefaultconfigurationattimeofpurchaseis forthesystemtoentersuspendmodeautomaticallyafter5minutesofnoactivity. TomanuallyentersuspendmodepressthePowerswitchbrieflyandrelease.Thedisplayshouldswitchoff, withoutanyconfirmationmenubeingpresented. PowerOn/OffDisplayToggleand Suspend/ResumeButton Resume Operation ToresumetabletoperationfromSuspendmodefollowthesameprocedureasturningthetableton. 1. PressthePowerOn/Off/Suspend/Resumebutton PowerOn/OffDisplayToggleand Suspend/ResumeButton Ifthisisnotsuccessfulthebatteryonthetabletmayhavefullydischarged.PlugthetabletintoACpowerand repeattheprocedure 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 19 Screen Input Operation TouchSelectItemorOption TouchandHoldOpenSpecial DragScrollthescreen FlickScrollthescreenquickly DraganddropMoveanitem PinchZoom 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 20 Maintaining the Tablet Caring for the Tablet Thissectionprovidesinformationabouthowtokeepyourtabletintopworkingcondition. Checking Power Cords and Connectors CheckACandDCpowercordsandpowerconnectorsperiodicallyfordamage.Replacethepowercord immediatelyifyoufindanydamage. Protecting the Computer from Damages Yourcomputerisdesignedtosustainamultipleaxisdroptoanonyieldingsurface.Donotintentionally dropthecomputerbecausethecumulativeeffectsofmultipledropsmaydamagethecomputer. Donotplaceheavyobjectsonthecomputer. Donotdisassemblethecomputer. Keepthecomputeratleast5inches(13centimeters)awayfromanyelectricalappliancethatgenerates astrongmagneticfield,suchasamotor,magnet,TV,refrigerator,orlargeaudiospeakers. Storing the Computer YoucanstorethecomputerintheOffstateforabout30dayswithafullychargedbatteryinstalled.Afterthis period,rechargethebatteryorreplaceitwithachargedbattery. Caring for the Display Screen Tocleanthedisplayscreen,dampenasoftcottonclothwithwaterandgentlywipethescreensurface. Note:Donotuseisopropylalcoholtocleanthescreen.Alcoholmaydamagethesurfaceofthescreen. Protecting Computer from Damages Thescreenprotectorisadurable,replaceablewritingsurfacethatprotectsthedisplayscreenfromabrasion. Toobtainscreenprotectors,checkwithyourreseller,orgototheXploreWebsiteatwww.xploretech.comfor orderinginformation.Additionalinformationaboutinstallationisincludedwiththescreenprotectors. Removing the Screen Protector Slideyourfingernailundertheedgeofthescreenprotectorandpulltheprotectorawayfromthescreen. 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 21 Installing a New Screen Protector Followtheinstructionsincludedwithyourscreenprotectorreplacementkit. Note:Ifascreenprotectorisalreadyinstalledonthedisplayscreen,removeitbeforeinstallingthenewscreen protector. 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 22 Troubleshooting Table7containssolutionstosomeproblems.Ifyoucannotsolvetheproblembytakingtheactionsdescribed, contactyourlocalhelpdeskoryourresellerforfurtherassistance. Table 7: Troubleshooting Problem Possiblecausesandsolution Computerwillnot start TheComputerwillnot resumeoperation TheStatusLEDisred, continuous TheStatusLEDisred, blinking Displayscreenisblank ordifficulttoread Thebatterymaybedefectiveordischargedtoacriticallylowlevel.Connectanexternalpowersupply
(suchastheACadapter)orinstallachargedbattery.SeeUsingthebatteryonpage54. Internalcomponentsmaybeaboveorbelowtheacceptableoperatingrangebelow20Corabove60 C).Afterthetemperaturereturnstosafeoperatingrangethecomputerwillstart. Thebatterymaybedefectiveordischargedtoacriticallylowlevel.Whenthebatteryreachesacritically lowlevel,thecomputerisforcedintoSuspendtoRAMmodetoavoidatotalsystempowerfailure. Connectanexternalpowersupply(suchastheACadapter)orinstallachargedbattery.SeeUsingthe batteryonpage54. Thecomputermaybeatthecriticalthermallimit.Toavoiddamagetoheatsensitivecomponents,the computerentersSuspendtoRAMmodewhenthecomputeroperatesabove60C.Operation automaticallyresumeswhenthecomputercoolstobelow60C.Movethecomputertoacoolerlocation afterbeingsuspended Thecomputerison,runningunderbatterypower,andthechargelevelinthebatteryhasreacheda criticallevel.PlugthecomputerintoanAC/DCpowersourceorinstallachargedbattery. Thesystemhasencounteredafaultandispreventingnormaloperation.Contactyourlocalhelpdesk. Thecomputerispoweredon,runningunderbatterypower,andthechargelevelinthebatteryisata minimumwarninglevel.PlugthecomputerintoanAC/DCpowersourceorinstallachargedbattery. Confirmthatthecomputerison(thePowericoniscontinuouslydisplayedinStatusarea). Thebrightnessmaybesettoolow,causingthescreentoappeartoodark.Tochangesystembrightness, pressSettingsIcon,Display,Brightness. Thevideotimeoutmayhaveexpired.Tapthedisplayscreentoreactivatethedisplay. Note:Thisisanormal,powersavingfeature. Headphoneor speakervolumeistoo low ThevolumemaybeinMutemodeorsettoolow.Followtheinstructiontoadjustheadphoneorspeaker volume. Makesurethevolumecontrolinyouraudiosoftwareissettoanaudiblelevel. Thedevicemayneedtobeenabledinthecomputersconfiguratorprogram.Contactyourlocalhelpdesk orreseller. Anexternaldeviceis notworkingwiththe computer 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 23 Physical Dimensions Weight Processing Dimensions ProcessorSpeed Memory/ Storage MainRAM RAMOptions Storage StorageExpansion Display Display Graphics Interface IntegratedCommunications Hardware Specifications 11.05(28.1cm)x7.07(18cm)x0.86(2.2cm)(WxHxH) 2.4lbs(1.09kgs) IntelI5 1.9GHz 8GBDDR3L1333 None 128GBSSD OneUseraccessiblemicroSDXC 10.1WXGA(1366x768)16:9RuggedIPSLCDbacklitdisplay 500NITSdirectbondedscreen 178degreeviewingcone(89degreeoffaxis) Contrastratio800:1aspectratio Automaticlightsensor(ALS) Multitouch Glovetouch ActiveDigitizerPen IntelIntegrated WirelessLAN:802.11acBluetooth4.0 WirelessWAN:LTE,CDMA,UMTS,GSM,EGSM,DCS,PCS GPS2.0meteraccurate LAN:10/100/1000GigabitEthernet(RJ45) IntegratedInterfaces DCin 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 24 KeyPad/UserControls Power MainBattery ACAdapter Environmental Temperature Humidity Shock/Drop Vibration IECIngresstesting Agency Approvals EmissionsandImmunity Safety Operating System OperatingSystems 2USB3.0 MicroSDXCMicroHDMIout MicroSIMCardReaderRS232SerialReadyport Headphones/SpeakerminiJackStereo,smartphonecompatible Applicationbuttons PowerOn/Off/Suspend/Resumebutton 7.4VServiceableLithiumIon RechargeTime:3.5hours(90%) Life:Upto8hours.(Batterylifeisdependentonoperatingsystem, powerManagementandapplicationsinuse.) SuspendLife:Min.5days Autosensing100240V,supplying19VDC,withacurrentof3.42A Operating:4to140F(20to60C) Storage:22to158F(30to70C) 95%noncondensing Operating5(1.52meter)directtoplywoodoverconcrete.26dropsperMil Std810.External batteryisnotinstalled. Minimumintegrity.Vehiclevibration.UShighwaytruck IEC(60529)IngresstestedtoanIP65standard Immunity:CISR22,EN55024CBscheme(US,CAN,EU) Emissions:EN55022,CISPR22,Cfr47Part15,SubpartB,Ices003forClass B(US,CAN,Eu27),CEC,RegulatorybulletinNo110915.02B(BCS),ERP directive IEC60950CBScheme(US,CAN,EU) Windows8.1Pro,32,64bit Windows7Pro,32,64bit 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 25 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 26 FCC Notices Agency Notes ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjectto thefollowingtwoconditions:(1)thisdevicemaynotcauseharmful interference,and(2)thisdevicemustacceptanyinterferencereceived, includinginterferencethatmaycauseundesiredoperation.Modifications notexpresslyapprovedbyXploreTechnologiescouldvoidthisusers authoritytooperatetheequipment. Note:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuant toPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmful interferenceinaresidentialinstallation.Thisequipmentgeneratesusesandcanradiateradiofrequencyenergy and,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradio communications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.If thisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedby turningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreof thefollowingmeasures:
Increasetheseparationbetweentheequipmentandreceiver. Reorientorrelocatethereceivingantenna. Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected. Consultthedealeroranexperiencedradio/TVtechnicianforhelp. WLAN: (Wi-Fi) Pleasenotethat51505250MHz(Ch.3648)isrestrictedtoindooruseonlyinmanycountriesincludingthe UnitedStates. RF Exposure TestsforSARareconductedusingstandardoperatingpositionsspecified BytheFCCwiththetabletPCtransmittingatitshighestcertifiedpowerlevelinalltestedfrequencybands. AlthoughtheSARisdeterminedatthehighestcertifiedpowerlevel,theactualSARlevelofthetabletPCwhile operatingcanbewellbelowthemaximumvalue.ThisisbecausethetabletPCisdesignedtooperateat multiplepowerlevelssoastouseonlythepowerrequiredtoreachthenetwork.Ingeneral,thecloseryouare toawirelessbasestationantenna,thelowerthepoweroutput. 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 27 BeforeatabletPCmodelisavailableforsaletothepublic,itmustbetestedandcertifiedtotheFCCandICthat itdoesnotexceedthelimitestablishedbythegovernmentadoptedrequirementforsafeexposure.Thetests areperformedinpositionsandlocations(e.g.,nexttobody/lap)asrequiredbytheFCCforeachmodel.(Next tobody/lapmeasurementsmaydifferamongtabletPCmodels,dependinguponavailableaccessoriesandFCC andICrequirements).WhiletheremaybedifferencesbetweentheSARlevelsofvarioustabletPCsandat variouspositions,theyareallrequiredtomeetthegovernmentregulationsforsafeexposure. ThisdevicewasevaluatedandshowntocomplywithFCCandICSARRFexposurerequirements. Avoidcoveringorholdingantennaswhentransmitting.Antennalocationsareshowninthefollowingfigure. Antennas WLANBluetoothAntenna 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 28 Health and Safety Information Exposure to Radio Frequency (RF) Signals YourwirelesstabletPCisaradiotransmitterandreceiver.Itisdesignedand Manufacturednottoexceedtheemissionlimitsforexposuretoradiofrequency(RF)energysetbytheFederal CommunicationsCommissionoftheU.S.GovernmentaswellastheRTT&Edirective.Theselimitsarepartof comprehensiveguidelinesandestablishpermittedlevelsofRFenergyforthegeneralpopulation. TheguidelinesarebasedonthesafetystandardspreviouslysetbybothU.S.andinternationalstandardsbodies:
AmericanNationalStandardsInstitute(ANSI)IEEE.C95.11992 NationalCouncilonRadiationProtectionandMeasurement(NCRP).Report86.1986 MinistryofHealth(Canada),SafetyCode6.Thestandardsincludesubstantialsafetymargindesignedto InternationalCommissiononNonIonizingRadiationProtection(ICNIRP)1996 assurethesafetyofallpersons,regardlessofageandhealth. EuropeanUnionRTT&EDirectiveforSAR TheexposurestandardforwirelessmobiletabletPCsemploysaunitofMeasurementknownastheSpecific AbsorptionRate,orSAR.TheSARlimitsetbytheFCCis1.6W/kg.TheSARlimitsetbytheRTT&Eis2.0W/kg. Note:IntheU.S.andCanada,theSARlimitformobiletabletPCsusedbythepublicis1.6watts/kg(W/kg) averagedoveronegramoftissue.InEuropetheSARlimitformobiletabletPCsusedbythepublicis2.0 watts/kg(W/kg)averagedover10gramsoftissue.Thestandardincorporatesasubstantialmarginofsafetyto giveadditionalprotectionforthepublicandtoaccountforanyvariations. DOC (Industry Canada Notices) Notice to Users of Radio and Television ThisdevicecomplieswithIndustryCanadalicenseexemptRSSstandard(s).Operationissubjecttothefollowing twoconditions:
(1)thisdevicemaynotcauseinterference,and
(2)thisdevicemustacceptanyinterference,includinginterferencethatmaycauseundesiredoperationofthe device. LeprsentappareilestconformeauxCNRd'IndustrieCanadaapplicablesauxappareilsradioexemptsde licence.L'exploitationestautoriseauxdeuxconditionssuivantes:
(1)l'appareilnedoitpasproduiredebrouillage,et 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 29
(2)l'utilisateurdel'appareildoitacceptertoutbrouillageradiolectriquesubi,mmesilebrouillageest susceptibled'encompromettrelefonctionnement."
. CANICES3(B)/NMB3(B) Thedevicecouldautomaticallydiscontinuetransmissionincaseofabsenceofinformationtotransmit,oroperational failure.Notethatthisisnotintendedtoprohibittransmissionofcontrolorsignalinginformationortheuseofrepetitive codeswhererequiredbythetechnology.Thedevicefortheband51505250MHzisonlyforindoorusagetoreduce potentialforharmfulinterferencetocochannelmobilesatellitesystems;themaximumantennagainpermitted(for devicesinthebands52505350MHzand54705725MHz)tocomplywiththee.i.r.p.limit;andThemaximumantenna gainpermitted(fordevicesintheband57255850MHz)tocomplywiththee.i.r.p.limitsspecifiedforpointtopointand nonpointtopointoperationasappropriate,asstatedinsectionA9.2(3).Inaddition,Highpowerradarsareallocatedas primaryusers(meaningtheyhavepriority)oftheband52505350MHzandthisradarcouldcauseinterferenceand/or damagetoLELANdevices. ICradiationexposurestatement ThisEUTiscompliancewithSARforgeneralpopulation/uncontrolledexposurelimitsinICRSS102andhadbeentested inaccordancewiththemeasurementmethodsandproceduresspecifiedinIEEE1528 IntelDualBandWirelessAC7260/AC3160CountryspecificComplianceStatements Hereby,XploreTechnologiesdeclaresthattheIntelDualBandWirelessAC7260/3160complieswiththeessential requirementsandotherrelevantprovisionsofDirective1999/5/EC.ThisequipmentismarkedwiththeCEsymboland canbeusedthroughouttheEuropeancommunity. SierraEM7355/7305CountryspecificComplianceStatements Hereby,XploreTechnologiesdeclaresthattheSierraEM7355/3705complieswiththeessentialrequirementsandother relevantprovisionsofDirective1999/5/EC.ThisequipmentismarkedwiththeCEsymbolandcanbeusedthroughout theEuropeancommunity. 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 30 UL Notice ThisunitrequiresanACadaptertooperate.UseonlyULListedClass2Adapterswithanoutputratingof19VDC, withacurrentof3.42A.ACAdapteroutputpolarity:
Forauthorizedrepairtechniciansonly WARNING Forcontinuedprotectionagainstriskoffire,replaceonlywiththesametypeandratingfuse. WARNING DangerofexplosionifLithium(clock)batteryisincorrectlyreplaced. Replaceonlywiththesameequivalenttyperecommendedbythemanufacturer.Disposeofusedbatteries accordingtothemanufacturersinstruction. System Disposal Intheeventofsystemdisposal,observethefollowinginformationregarding properproceduresintheStateofVermont. Theliquidcrystaldisplay(LCD)lampsusedinthissystemcontainmercury.Inthe eventofsystemdisposal,besuretofollowlocalguidelines. 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 31 Environmental Policy Environment XploreTechnologiesiscommittedtomanaginghealth,safetyandenvironmental(HS&E)mattersasanintegral partofourbusiness.Inparticular,itisourpolicytoassuretheHS&Eintegrityofourprocessesandfacilitiesat alltimesandatallplaces.Wewilldosobyadheringtothefollowingprinciples:
Compliance Wewillcomplywithapplicablelawsandregulationsandwillimplementprogramsandprocedurestoassure compliance.CompliancewithHS&Estandardswillbeakeyingredientinthetraining,performancereviews,and incentivesofallemployees. Risk Reduction and Prevention Management Wewillseekopportunities,beyondcompliancerequirements,forreducingrisktohumanhealthandthe environment,andwewillestablishandmeetourownHS&Equalitystandardswhereappropriate. Wewillemploymanagementsystemsandproceduresspecificallydesignedtopreventactivitiesand/or conditionsthatposeathreattohumanhealth,safety,ortheenvironment.Wewilllookforwaystominimize riskandprotectouremployeesandthecommunitiesinwhichweoperatebyemployingcleantechnology, includingsafetechnologiesandoperatingprocedures,aswellasbeingpreparedforemergencies. Wewillstrivetominimizereleasestotheair,land,orwaterthroughuseofcleanertechnologiesandthesafer useofchemicals.Wewillminimizetheamountandtoxicityofwastegeneratedandwillensurethesafe treatmentanddisposalofwaste.Wewillmanagescarceresources,suchaswater,energy,land,andforestsin anenvironmentallysensitivemanner. Communication WewillcommunicateourcommitmenttoHS&Equalitytoouremployees,vendors,andcustomers.Wewill solicittheirinputinmeetingourHS&Egoalsandinturnwillofferassistancetomeettheirgoals. Continuous Improvement Wewillmeasureourprogressasbestwecan.Wewillreviewourprogressatleastonanannualbasis.Wewill continuouslyseekopportunitiestoimproveouradherencetotheseprinciples,andwillperiodicallyreport progresstoourstakeholders Ifyoudonothaveaccesstotheinternetpleasecontactourtechnicalsupportat(866)2968541ext222. WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 188844XPLORE(97567) 32 Take Back and Recycling Program SendusyourunwantedXploreproductsand/orbatteries,orfindarecyclingcenternearyou.Ifyoureold Xploreproductand/orbatterieshavenovalueoryouwanttorecycleinasociallyandenvironmentally responsiblemanner,gotohttp://www.xploretech.com/contactandsubmitatechnicalsupportrequest.Select TechnicalsupportinthedropdownmenuunderReason.Fillintheremainingfields.UnderMessagetype inIwanttorecyclemyproduct.ClickSubmitandanXploreTechnologiesspecialistwillcontactyouwith shippinginstructions. AlternativelycustomerscanchoosetodroptheirunwantedXploreproductsatalocalrecyclingcenter.For batteriesXploreTechnologieshaspartneredwithCall2Recycle(http://www.call2recycle.org/).Call2Recycleis aprogramoftheRechargeableBatteryRecyclingCorporation(RBRC)promotingenvironmentalsustainability byprovidingfreebatteryandcellphonerecyclinginNorthAmerica.RBRCisa501(c)4nonprofitpublicservice organization. ForthereturnofanyotherXploreProduct(excludingbatteries)XploreTechnologieshaspartneredwithR2 Solutions(http://www.r2solutions.org/).R2Solutions(R2S)isanonprofitorganizationestablishedtohouse theR2Practicesforproperrecyclingpracticesandprovide.TofindalocationnearyoupleasegotoR2certified recyclerlocations(http://asoft552.accrisoft.com/certified/electronicrecyclerswithr2certifiedfacilities/).If youprefertohaveXploreTechnologiesrecycleyourbatterypackspleasesubmitatechnicalsupportrequestas describedabove. Environmental and Sustainability Corporate Report AsthemanufactureroftheworldsmostadvancedruggedizedtabletPC,andperipherals,XploreTechnologies isrecognizedintheefficientdesignandmanufacturingofitproducts.InthisinauguralCorporateEnvironmental ResponsibilityReportwe outlineourplansandaspirationstosustainourenvironment.Asyoureviewthisreport,wewelcomeyour candidfeedback.WeknowthatCSERisajourneyandyourinputwillhelpusalongtheway. In2011,XploreTechnologiesCorporationofAmericaestablishedtheXploreTechnologiesEnvironmental committeetoproactivelyworkwithstakeholdersincludingcustomers,nongovernmentalorganizations(NGOs), andotherinterestedgroupsonenvironmentalissues.Asaresultofthecommitteeswork,wehave implementedinitiativestoimproveourperformanceacrossthespectrumofcorporateenvironmental responsibilityissues.Ourprogressonimplementingtheseissuesisoutlinedinthisreport. WhiletheXploreTechnologiesEnvironmentalcommitteehasonlybeenactivesince2012wehavealwayscared fortheenvironmentandthishasbeenacorevaluesinceXploreTechnologieswasfoundedmorethanfifteen 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 33 yearsago.Weareproudofouraccomplishmentstodateand,wearecommittedtocontinuouslyimprovein thefuture Publishingthisreportisasignificantsteptowardthegoalofbecominganenvironmentalsustainingleaderof ourindustry.Goingforward,wewillpersisttoperfectourenvironmentalperformanceandtransparency.We willalsoleverageourroleasanindustryleaderandactivelysupportinternationalorganizationsandindustry associationsworkingtoimproveenvironmentalconditions. TheXploreTechnologies2012Environmentalandsustainabilitycorporatereportislocatedat http://www.xploretech.com//environment.ToobtainthereportpleaseclickonEnvironmentalSustainability Report2012.Feelfreetosavethistoyourpersonalfiles.Ifyoudonothaveaccesstotheinternetpleasecall technicalsupportat(866)2968541ext222andrequestadigitalcopybesenttoyouremail. 188844XPLORE(97567) WWW.XPLORETECH.COM CUSTOMERSUPPORT@XPLORETECH.COM 34