User Manual Product Name: Smartphone Brand: Vortex Model: Sync Safety precautions Before using your device, please thoroughly read the following safety precautions. User manual is for reference only. Descriptions here are based on the default setting. The actual product, depending on different regions, service providers, or model specifications, may vary. Large files or games that require high CPU and RAM usage will affect the overall performance of the device. Software, sound sources, wallpapers and other media provided with this device shall not be used for any commercial purpose. Users who illegally use the media would be completely responsible for infringing the copyright laws. Data services, such as uploading, downloading and auto-syncing, incur additional charges. Therefore, it is recommended to use Wi-Fi network when coming to large data transfers. If you have questions about the pre-installed apps on the device, contact a Service Center. As for user-installed apps, please contact service providers. Modification of devices operating system or installation of unauthorized third-party software may damage your devices, cause data loss and even put your personal information in danger. These actions violate the device license agreement and will void your warranty. Touchscreen Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger. Dragging To move an item, tap and hold it and drag it to the target position. Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Double-tapping Double-tap on a message conversation to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a web page or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a web page, map, or image to zoom in a part. Pinch to zoom out. Home screen Home screen The Home screen is the starting point for accessing all of the devices features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen. Adding items Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen. To add widgets, tap and hold an empty area on the Home screen, tap Plug in, tap and hold a widget, and then drag it to the Home screen. Moving and removing an item Moving 1. Tap and hold an item on the Home screen, and then drag it to a new location. 2. To move the item to another panel, drag it to the side of the screen. 3. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. Removing To remove an item, tap and hold the item. Then, click the delete icon on the upper left corner of app icon . Creating folders 1. On the Home screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. 2. A new folder containing the selected apps will be created. 3. Tap Enter folder name and enter a folder name. To add more apps to the folder, tap and hold another app, and then drag it to the folder. Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, press the Power key and swipe in any direction. You can change the way that you lock the screen to prevent others from accessing your personal information. On the Apps screen, tap Settings Security Screen lock , and then select a screen lock method. The device requires an unlock code whenever unlocking it. Notification panel Using the notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. Using quick setting buttons Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons area to view more buttons. To view more detailed settings, tap and hold a button. Applications Phone Make or answer voice calls. Contacts Create new contacts or manage contacts on the device. Messaging Send and view messages by conversation. Music Listen to music sorted by category and customise playback settings. Camera Take photos and record videos using various modes and settings. Gallery View and manage photos and videos stored in the device. File management Learn fast and fun to open your all stored in the cell phone store pictures, movies, music, documents, and other types of files. Sound Recorder Use different recording modes for various situations, such as in an interview. The device can convert your voice to text and distinguish between sound sources. Calculator Mobile phones directly perform mathematical calculations, switch to a scientific calculator landscape. Clock Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Settings Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each apps in the help menu. Tips: Some apps may not be available or may be labeled differently depending on the region or service provider. Chrome Search for information and browse web pages. Gmail Send or receive emails via the Google gmail service. Maps Find your location on the map, search for locations, and view location information for various Places. Play Music Discover, listen to, and share music on your device. Play Games Download games from Play Store and play them with others. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Manage photos, albums, and videos that you have saved on the device and uploaded to Google+. Google Search quickly for items on the Internet or your device. Voice Search Search quickly for items by saying a keyword or phrase. Troubleshooting Before contacting the Service Center, please attempt the following solutions. Some situations may not apply to your device. The touchscreen responds slowly or improperly If you attach a protective cover or optional accessories to the touchscreen, the touchscreen may not function properly. If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. The touchscreen may malfunction in humid conditions or when exposed to water. Restart your device to clear any temporary software bugs. Ensure that your device software is updated to the latest version. If the touchscreen is scratched or damaged, visit a Service Centre. Your device does not turn on When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device. Calls are not connected Others cannot hear you speaking on a call Your device displays network or service error messages When you are in areas with weak signals or poor reception, you may lose reception. Move to Ensure that you have accessed the right cellular network. Ensure that you have not set call barring for the phone number you are dialing. Ensure that you have not set call barring for the incoming phone number. Ensure that you are not covering the built-in microphone. Ensure that the microphone is close to your mouth. If using a headset, ensure that it is properly connected. another area and try again. While moving, error messages may appear repeatedly. You cannot access some options without a subscription. For more information, contact your service provider. A cellular network or the Internet is often disconnected or audio quality is poor When you are in areas with weak signals or poor reception, you may lose reception. You may Ensure that you are not blocking the devices internal antenna. have connectivity problems due to issues with the service providers base station. Move to another area and try again. When using the device while moving, wireless network services may be disabled due to issues with the service providers network. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:
Password: When the device lock feature is enabled, you must enter the password you set for the device. PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu. PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider. PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider. The battery icon is empty Your battery is low. Charge the battery. The battery does not charge properly (For Service-approved chargers) Visit a Service Center and have the battery replaced. FCC caution Ensure that the charger is connected properly. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help. in accordance with the instructions, may cause harmful FCC Statement 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation. 2. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. SAR Information Statement Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. * Tests for SAR are conducted with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this model phone when tested for use at the ear is 0.513W/Kg and when worn on the body, as described in this user guide, is 1.439W/Kg(Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements). The maximum scaled SAR in hotspot mode is 1.439W/Kg. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RFexposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/
oet/fccid after searching on FCC ID: 2ADINN5001W Additional information on Specific Absorption Rates (SAR) can be found on at http://www.wow-com.com. * In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a sub-stantial margin of safety to give additional protection for the public and to Industry Asso-ciation Telecommunications
(CTIA) web-site the Cellular account for any variations in measurements. Body-worn Operation This device was tested for typical body-worn operations. To comply with RF exposure requirements, a minimum separation distance of 10mm must be maintained between the users body and the handset, including the antenna. Third-party belt-clips, holsters, and similar accessories used by this device should not contain any metallic components. Body-worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided. Use only the supplied or an approved antenna. Hearing aid compatibility (HAC) regulations for mobile phones In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants. Although analog wireless phones do not usually cause interference with hearing aids or cochlear implants, digital wireless phones sometimes do because of electromagnetic energy emitted by the phone's antenna, backlight, or other components. Your phone is compliant with FCC HAC regulations (ANSI C63.19- 2011). While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise and phones also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless phones to assist hearing device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label located on the box. These ratings are not guaranteed. Results will vary, depending on the level of immunity of your hearing device and the degree of your hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer. M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing devices telecoil (T Switch or Telephone Switch) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices contain telecoils.) Your Smart phone Sync has been tested for hearing aid device compatibility and has an M3/T3 rating. Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. For additional information about the FCCs actions with regard to hearing aid compatible wireless devices and other steps the FCC has taken to ensure that individuals with disabilities have access to telecommunications services, please go to www.fcc.gov/cgb/dro.