Yealink Network Technology CO., LTD Yealink MeetingEye 400 Video Conferencing Endpoint Quick Start Guide English |
Package Contents MeetingEye400 VCR20 Remote Control AAA Battery2 3m Ethernet Cable HDMI Cable
(for the display device) 1.8m Cable Tie5
Quick Start Guide We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance. Use the Yealink original adapter (V/0.A) to charge the endpoint only. The use of the third-party adapter may cause the damage to the endpoint. Put the magnet rings on the HDMI cable to prevent electromagnetic interference. Endpoint Installation Wall Mounting Use the bracket to mount your endpoint on a wall. The mounting height affects your camera view. The recommended height is 1.6m above the ground. Expansion bolts
Hole depth: 30mm Hole diameter: 6mm T430 screws 1 TV If the camera needs to be installed below the TV, the recommended height is 10cm below the TV. Adjusting the Camera Tilt 2 Endpoint Connections Power Adapter 1.8m HDMI Cable
3m Ethernet Cable Display l e b a C t e n r e h t E
. m 5 7 0.6m USB Type-C Cable or 0.6m HDMI Cable PC HDMI PoE VCH51(Optional) Wireless Sharing WPP20 Wireless Presentation Pod PC For more information on WPP20 wireless presentation pod, refer to Yealink WPP20 Wireless Presentation Pod Quick Start Guide.
Remote Control Cable Ties Installation 3 Network Environment Bandwidth Requirements Video Resolution Recommended Bandwidth Full HD 4K30/1080P60 People 1080P+Content 1080P 4Mb 4Mb Both downlink bandwidth and uplink bandwidth should meet above requirements. The bandwidth mentioned above is based on a two-way call. Bandwidth in head office should be increased along with the growing number of connected branch offices. Network Deployment Cloud Deployment Choose Cloud deployment or traditional deployment according to your need. Cloud deployment does not need complex network settings. You only need to get account information from your system administrator, and log into the video conference platform. Do the following to log into the video conference platform via remote control:
1. Select ->Setting->Advanced (Default Admin Password:0000)->Video Conference Platform.
2. Enable Cloud Account. 3. Select the desired platform from the pull-down list of Platform Type. 4. Configure the desired platform and log in. Traditional Deployment If you deploy the endpoint in the head office, make sure it is reachable from public network. If you deploy the endpoint in the branch office, use intelligent traversal to deploy it or just follow the same steps as for the head office. Head Office If you deploy the endpoint in the head office, at least one static public IP address is required to allow branch offices to connect. Do one of the following to deploy the endpoint:
Option1: Assign a static public IP address to your endpoint. Option2: If you deploy the endpoint in an Intranet (behind the firewall), assign a static private IP address to it and do port mapping on the firewall. 4 Configure a Static IP The following introduces how to use the remote control to configure a static IPv4 address:
1. Select ->Setting->Network->Wired Network (Default Admin Password:0000). 5. Enter the IP address, subnet mask, gateway and DNS information in corresponding fields. 2. Select IPv4 from the pull-down list of IP Mode. 3. Select IPv4, and then press OK key. 4. Disable DHCP. 6. Save the change. The screen prompts Reboot now?. 7. Select OK to reboot the endpoint. Configure Port Mapping If you deploy the endpoint in an Intranet, you must forward the following ports to the public network on the firewall, so that your endpoint can receive a public-to-private call. Function Port Protocol Type H.323 signal port 1719-1720 Audio & Video media stream port 50000-51000 Web management port optional 443 UDP/TCP TCP/UDP TCP SIP optional
5060-5061 TCP/UDP Branch Office If you deploy the endpoint in the branch office, do one of the following to deploy it:
Option1: Deploy the endpoint following the same steps as for the head office. In this way, both inbound and outbound calls are available. Option2: Deploy the endpoint using intelligent traversal. You only need to assign a private IP address to your endpoint. Make sure this private IP address can access the public network. Only outbound calls are available when using this method. When you use intelligent traversal to deploy your endpoint, you have to open following ports on your firewall if they are restricted. Function Port Protocol Type H.323 signal port 1719-1720 Audio & Video media stream port 50000-51000 SIP optional
5060-5061 UDP/TCP TCP/UDP TCP/UDP It is recommended that you forward the web management port(443/TCP) to the public network, so that the head office can remotely manage the branch office. 5 Troubleshooting Connectivity Testing to check the network. Configuring Static NAT After installation and deployment, you can test the endpoint by dialing the Yealink Demo Room
(117.28.251.50 or 117.28.234.45 ). If you cant dial out successfully, please contact your IT administrator If you do not use Cloud platform and deploy your endpoint in an Intranet, you have configured port mapping on the firewall or gateway, but you find that local endpoint appears black screen and you cannot hear sound when you call Yealink Demo or other endpoints. The most likely reason is that the firewall or gateway in your environment does not support the ALG feature. In this situation, please take the following actions so that the static NAT feature on the endpoint can solve this problem. To configure static NAT via the remote control:
1. Select More->Network->Wired Network (Default Admin Password:0000)->NAT/Firewall. 2. Select Auto from the pull-down list of Type, the endpoint will obtain public IP address automatically. 3. If the endpoint does not obtain a public IP address automatically, select Manual Settings from the pull-down list of Type, and then enter the public IP address in the Public IP Address field. 4. Save the change. 6
MeetingEye400
7 TV
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PC HDMI PoE
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11 1. Use in the operating temperature range. The cable between the unit and the Yealink device is connected incorrectly. 1. Connect the cable correctly. You cannot connect the cable properly. 1. You may have connected a wrong Yealink device. 2. Use the correct power supply. Some dust, etc., may be in the port. 1. Clean the port. Contact your dealer or authorized service facility for any further questions. FCC Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. IC Statement This device complies with Industry Canadas licence-exempt RSSs. Operation is subject to the following two conditions:
this device may not cause interference; and
this device must accept any interference, including interference that may cause undesired operation of the device. CAN ICES-3(B) Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes :
lappareil ne doit pas produire de brouillage;
lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement.NMB-3(B)
High power radars are allocated as primary users of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These radar stations can cause interference with and/
or damage this device. No configuration controls are provided for this wireless equipment allowing any change in the frequency of operations outside the FCC grant of authorization for US operation according to Part 15.407 of the FCC rules 5.15~5.25GHz Band Operations in the 5.15-5.25GHz band are restricted to indoor use only. Radiation Exposure Statement This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. Cet metteur ne doit pas tre Co-plac ou ne fonctionnant en mme temps qu'aucune autre antenne ou metteur. Cet quipement devrait tre install et actionn avec une distance minimum de 20 centimtres entre le radiateur et votre corps. Contact Information YEALINK NETWORK TECHNOLOGY CO.,LTD. 309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R. ChinaYEALINK
(EUROPE) NETWORK TECHNOLOGY B.V. Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX Amsterdam, The NetherlandsYEALINK
(USA) NETWORK TECHNOLOGY CO., LTD. 999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA Made in China Regulatory Notices Operating Ambient Temperatures Operating temperature: +32 to 104F (0 to 40C) Relative humidity: 5% to 90%, noncondensing Storage temperature: -22 to +160F (-30 to +70C) Warranty Our product warranty is limited only to the unit itself, when used normally in accordance with the operating instructions and the system environment. We are not liable for damage or loss resulting from the use of this product, or for any claim from a third party. We are not liable for problems with Yealink device arising from the use of this product; we are not liable for financial damages, lost profits, claims from third parties, etc., arising from the use of this product. Explanation of the symbols DC symbol is the DC voltage symbol. WEEE Warning symbol To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Restriction of Hazardous Substances Directive (RoHS) This device complies with the requirements of the EU RoHS Directive. Statements of compliance can be obtained by contacting support@yealink.com. Safety Instructions Save these instructions. Read these safety instructions before use!
General Requirements Before you install and use the device, read the safety instructions carefully and observe the situation during operation. During the process of storage, transportation, and operation, please always keep the device dry and clean, avoid collision and crash. Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the appointed maintenance center for repair. Please refer to the relevant laws and statutes while using the device. Legal rights of others should be respected as well. Environmental Requirements Place the device at a well-ventilated place. Do not expose the device under direct sunlight. Keep the device dry and free of dusts. Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials. Keep the device away from any heat source or bare fire, such as a candle or an electric heater. Operating Requirements Do not let a child operate the device without guidance. Do not let a child play with the device or any accessory in case of accidental swallowing. Please use the accessories provided or authorized by the manufacturer only. The power supply of the device shall meet the requirements of the input voltage of the device. Please use the provided surge protection power socket only. Before plugging or unplugging any cable, make sure that your hands are completely dry. Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, kitchen sink, wet basement or near a swimming pool. During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike. If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power plug. When there is smoke emitted from the device, or some abnormal noise or smell, disconnect the device from the power supply, and unplug the power plug immediately. Contact the specified maintenance center for repair. Do not insert any object into equipment slots that is not part of the product or auxiliary product. Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until you disconnect all other cables. Cleaning Requirements Before cleaning the device, disconnect it from the power supply. Use a piece of soft, dry and anti-static cloth to clean the device. Keep the power plug clean and dry. Troubleshooting The unit cannot supply power to device other than Yealink device. There is a bad connection with the plug. 1. Clean the plug with a dry cloth. 2. Connect it to another wall outlet. The usage environment is out of operating temperature range.
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