L11 Pro User Manual Please read the user manual carefully before use and keep it properly. Welcome Welcome to use Verefa Robot Vacuum Cleaner. We hope you can have a pleasant experience!
If you have any questions or suggestions, you can contact us through the contact information provided at the bottom of the robot, and we will try our best to solve the problem for you.
Table of Contents 1. Safety Instructions Important Safety Instructions 2. Product Overview 2.2 Product Anatomy(including Buttons 2.1 What's in the Box 3. Installation and Indicators) 3.1 Important Tips Before Use 3.2 Get Started 4.1 Main Functions 4. Operation Instructions
5. Maintenance and Troubleshooting 4.3 Other Functions 5.1 Routine Maintenance 5.2 Troubleshooting 5.3 FAQs Basic Parameters 6. Declarations Energy Saving and Battery Customer Service 01 05 06 10 11 14 18 19 20 25 29 31 32 33 1. Safety Instructions
% the product.
Keep the manual properly for future reference.
If you need to transfer the product to a third party for use, please enclose the instruction manual
& personal injury or damage to the product itself.
If the instruction manual is lost, please contact the local dealer or contact the customer service to obtain the electronic version of the instruction manual. READ ALL INSTRUCTIONS. BEFORE USING IMPORTANT SAFETY INSTRUCTIONS Use Restrictions
+-!"!"+ instructed by a guardian to ensure that they can use this product safely.
/7+
#!/ infants sleep.
This product may contain small parts and accessories. Please keep the product and accessories out of the reach of children, so as to prevent children from accidentally disassembling or damaging the
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
/+!#=># cleaned.
#@"H>?@"+
"!!#+!!!## running.
7!?+"#!"@! avoid the damage of valuables in the house caused by the obstruction of the robot in operation or slight collision. 01
J+!!!##! operating.
/#+NV:"#NV:X+#
Do not use the product in a humid environment (such as a bathroom, etc.)
Do not use the product to clean burning objects (such as unextinguished cigarette butts, etc.) and
>#-+#=?!"!"!! printers or copiers, etc.).
Do not use the product for cleaning shag carpets (some dark colored carpets may not clean properly).
Before cleaning the entire house, it is recommended that a local area test is performed in your home
Y#!"!"!
#!## to avoid injury.
Z"!"!"#!+!
Do not put any objects such as children and pets on the stationary or moving product. Do not sit or stand on the robot and charging base.
/+!/++" front bumper, and the laser ranging sensor protection cover as handles for handling.
7#!!#H
/!" electric shock.
/-#X"
Please use this product according to the instruction manual. Any loss and injury caused by improper use shall be borne by the user.
Use only as described in this manual. Use only manufacturers recommended attachments.
This product can only be sold and used in our country or region. You may not be able to experience the remote control function of APP and smart speaker if you are not in the local area.
Please do not use the product if the robot and accessories of the product are damaged. Contact the customer service department of our company. This product shall not be disassembled, repaired, or
Do not modify or attempt to repair the appliance except as indicated in the instructions for use and care. 02 Battery and Charging
/#""!!#H*
Do not place the charging base near a heat source, such as heating radiator.
^"#" recommended to pack it in the original packaging box.
^!"#! in a cool and dry place. Charge it at least once every three months to avoid overdischarge of the battery.
7+!+!+
!!#^+## supply voltage, it is recommended to take appropriate protective measures.
^#+"#+ immediately, and danger may occur.
^X##"+
^#!"#XY
#!/ discard it indiscriminately.
;#+"X#=#[+^
">^X"X ejected from the battery may cause irritation or burns.
*##+!7#
+7#! environmental protection regulations.
!!# 0303 Laser safety information
*q^w:zN{|Hq$Nq
(especially children and pets) from looking directly at the laser emitter at close range. SAVE THESE INSTRUCTIONS
~X
*w$*X#:! device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
*X!X!"
X+"#
#!X"!#
!$ Reorient or relocate the receiving antenna.
^#X+
:X+ connected.
%w-$
*X::-
+*X#N
## 04 2. Product Overview 2.1 Whats in the Box
(Robot) Side Brush (x1) Cleaning Brush
(In the dust box) Auto-empty Charging Base
(Charging Base)
?#!H@
User Manual Instruction Manual and Additional Other Documents Side Brush (x1) Additional Filter (x1) Additional Dust Bag (x2) 05 2.2 Product Anatomy (including Buttons and Indicators) A) Robot Vacuum Top View Buttons 7#
- $7
- Auto Cleaning $&H" start Auto Cleaning. Recharge button
- Recharge$7!!
- Reset Wi-Fi$7## for 3 seconds to reset Wi-Fi. H7#! or recharging Robot status indicator White$ Orange$ Red$w Pulsing White/Orage$:!!
Panel Collision bumper Air outlet Dust box Cleaning brush 06 Bottom View
: Side brush Roller brush Roller brush cover Roller brush cover buckle Wheels Charging contact pins Dust box Filter cover buckle Dust box cover buckle Dust box release button Auto-empty dirt port Auto-empty dirt port cover Main sensors Laser distance sensor Recharge sensor Wall sensor
: Recharge sensor Filter cover
}!H
Circuit contact pins Dust box cover 07 B) Auto-Empty Charging Base ( Charging Base ) Front View Back View Top cover Charging base status indicator ?H@
Solid White $:"# the robot is not on the charging base*
!!#<#J Flashing White (x3) $!< indication Solid Red$/#!! cover is open Flashing Red $w
* Extinguishes after 10 minutes into standby mode Charging base location beacon Charging contacts Charging base dirt port Air outlet of charging base 7 08 Top View Bottom View Dust bag guide rails
&+ Air duct cover 09 3. Installation 3.1 Important Tips Before Use Prepare your home environment 1
:#>! Robot before use, and remove easily fallen, fragile, valuable, and
##!!""!!# robot. 2 Fold the fringed edge of the decorative carpet underneath to prevent it from entangling the Robot. Avoid carpets that are very dark in color or thicker than 17mm. 3 The Robot may climb onto objects less than 20mm in height. If possible, remove these objects. 4 If the Robot is used in a suspended environment or a dangerous
-" physical barrier to prevent the robot from accidentally falling or entering to cause personal or property damage, and do not use a magnetic boundary strip for isolation. 5 J%#+ substances during cleaning. 6 7#+#!#!
#/!"X
="!!+!"# run more smoothly in the future. 10 3.2 Get Started 1) Remove protective items
"++ on the robot to ensure the normal usage. 2) Install side brush Click 3) Place the charging base, connect the power supply and charge the robot 1 7!!#?*
H7!!# robot can easily reach it. Good Wi Fi coverage
- Please ensure that no objects are placed
q|!!# 0.5m on either side.
- Do not cover the charging base location
##= H&+!"
>0.5m
>0.5m
>1.5m HY+!"#!!##"!
!!#### H7!!#+"H"!
- In order to avoid recharging failure caused by position change, do not to put the charging bese on the carpet or blanket. 11 H&!!#
YH!+!
H7!!#"
- In order to facilitate the robot to return to the charging base smoothly after cleaning, it is recommended that the robot is started from the charging base, and do not move the
!!#!! 2 Connected the robot to the charging base and turned on. H&!!# supply, attach the robot to the charging base by align
!!*# turn on and carry out auto-empty dirt to ensure normal operation.
&!!! contact pins. Charging base Robot HY#" the robot on the charging base for a period of time,
- If the robot is not on the charging base and needs to be turned on, please press and hold
7# HY#!!"H"#!
?&H#|@
3 Fully charged. H!##
H^!#Hz#
*#!! 4) Connect to mobile client
- Make sure your smartphone is running iOS 9.0 (or above) or Android 5.0 (or above). HJ}]#!#"! strong. 12 1
/ H
install it. 2 Reset Wi-Fi. H7##?7#%!#@
"!#! 3 Add a device. H!!
- Go to the home page of the app. Tap " + " in the upper right corner of the page to enter the Add Device page. HH#
H}]#YH H/!"##+
7 H^#"YH#+ 5) Start cleaning Start cleaning 13 4. Operation Instructions 4.1 Main Functions
H77##&
!"##77#
H*##!!!
Start Cleaning (Auto cleaning) H77#!*# dynamically plan the cleaning route learning from the
!!#H cleaning to gradually complete the cleaning of areas in
"_H+!&
!"# charging base for charging and build a complete map.
H^#!"!
#! H^_!!"
#!!#!!Y
_"#! H7>?!#!!#@#
!+!!#!!! during cleaning.
- Do not move the charging base during cleaning, and make sure that the charging base is
Pause/Resume/Sleep HY#!"#"7# cleaning. H^#-qN"#*
7## 14
H^##!!#!!"!#
- When continuing to clean, please keep the robot to start in the original position and direction to avoid path disorder. H*#!!! H&-q
Recharge
- Auto mode :Y!#_"# automatically return to the charging base for charging.
- Manual mode: In the pause mode, press Recharge button to start recharging, or the mobile phone client commands recharging.
H^+!!#"## charging base for charging. H*!!+!!
Map management H:J$
Y#!!!?!"
- Open the door for robot to map each room in auto cleaning task.
- Remove any objects that may be blocking or jamming the robot.
H/+!!# H%HJ!$
%HJ!!+&#
#!*#!! normal navigation. H%]%$
When the location of the robot or charging base is moved or the surrounding environment
H^]"#!
H^]!"]!"!"# terminate the task.
H^]!"#+!
+!!"#!H!]
+# 15
- Make sure that the robot starts each cleaing from the charging base. H/+#X!!^+"##! location.
Spot cleaning (only set via the app) 1.5m
- Use the remote control page of the app to start the
q|-q|&
!"# starting point.
H!"
+! 1.5m
Zone cleaning (only set via the app)
- Using the app, you can set one or more temporary
]]!*# X
] the charging base after cleaning
H*"! the smart map on the robot before you can use
- After starting cleaning, the robot may enter the area outside the designated area. Please pay attention to clearing the ground obstacles around the designated area. This function can not play a role of safety isolation. 16
Room cleaning (only set via the app)
- Using the app, you can select one or more rooms on
!*# the selected rooms, and automatically return to the charging base after cleaning.
H*"! smart map on the robot and set the deviders before you can use the room cleaning function. C
D
- After starting cleaning, the robot may enter the area outside the designated area. Please pay attention to clearing the ground obstacles around the selected area. This function can not play a role of safety isolation.
Scheduled cleaning (only set via the app) H!*# time and automatically return to the charging base after cleaning.
- When performing other cleaning tasks, if the scheduled cleaning is triggered, the previous
Suction level (only set via the app) H#!"+!
- The greater the suction, the shorter the cleaning time and higher the noise.
Auto-boost (only set via the app) H/!!"#
!#"HH messes. H*!+^#"
# 17
Auto-empty dirt H&!$
H&!"#!!#"# the dust box.
- The noise during auto-empty dirt is relatively loud. Please pay attention to the impact of noise on daily life. H&H##!!"#!
| 4.2 Network Function
Reset Wi-Fi
- If your mobile phone cannot connect to the robot
?!! router), try to reset Wi-Fi and reconnect to the
H77#%! button at the same time for 3 seconds until you hear
- For detailed Wi-Fi setup instrcutions, refer to Installation > Connect to mobile client in this manual.
Mobile client functions
- You can remotely control the robot through the mobile application. HY"!"#"+! the status, cleaning records, etc.
- For detailed Wi-Fi setup instrcutions, refer to Installation > Connect to mobile client in this manual.
- Due to the continuous development and upgrading of the app, functions and details may be slightly adjusted. Please refer to the actual version. 18 4.3 Other Functions
Find my robot H^#"!#
Force Restart system HY##" HY!!"7#qN"
7#
Restore factory settings
- If the system cannot be used normally after restarting, please try to restore the factory settings.
- When not charging, press and hold Recharge button for 15 seconds until the prompt tone is heard. H*#!&"!
!?!!@ 19 5. Maintenance and Troubleshooting 5.1 Routine Maintenance
$7!##!!
#"!# Parts JX
%X Dust box Filter Roller brush Roller brush cover Side brush
: Wheels Sensors Charging contact pins and charging contacts Dust bag
:!!# Charging base dirt port Monthly Weekly Monthly Monthly Monthly Monthly Monthly Monthly Monthly Monthly Monthly Monthly charging base air duct In case of blockage
Every 3 months Every 6-12 months Every 3-6 months Every 3-6 months
Depending on the situation of full dust
H^"X# cycle. H*X+!^+#
1 2 Press the dust box release button to take out the dust box. Push the buckle of the dust box cover to open the dust box, and empty it.
H;!#!+#-"" Auto-empty dirt port and the Auto-empty dirt port cover. 3
4 5
:# 20
H!#+
- Do not put the incomplete dust box into the robot, so as to avoid mistakenly triggering
!"##! H/#- 1 4 3 2 5 2) Clean roller brush and roller brush cover 1 7#+##"# cover and the roller brush.
:!##!# Clean the dirt on the roller brush cover. Install the roller brush and roller brush cover back on. 2 3 2 3 4 1 21 4 5 3) Clean the side brush 1 2 Pull out the side brush.
:#!# install it back. 4) Clean caster wheel 1 Pry out the caster axle and pull out the caster
#+ 2 Clean the hair and dirt from the caster axle and caster body, and then reinstall and press it tightly. 5) Clean wheels 1 Y 22 6) Clean sensors, charging contact pins and charging contacts 1 Y
H*+"
"#$"# When the dust bag is full, replace the dust bag according to the indicator light of the auto-empty charging base. It is recommended to check and replace the dust bag regularly. 1 Open the top cover of the auto-empty charging base. Pull up the handle of dust bag to take out the dust bag. 2
HY!#!"#!
#!++! 3 4 5 6 Discard used dust bags. Y#H
^#!!! Close the top cover of charging base. 23 1 4 3 2 5 8) Clean the air duct
7>"H!!##> 1 the front side facing up.
H/H!!#+!! cover. H^X!!
%+#+ 2 3 4 2 3 4 1 24 5.2 Troubleshooting
^#!"!#H
!!#!!7+
#!# Indicator light
Solution Error 1: Front bumper stuck. Please clean and retry.
- The front bumper is stuck. Please tap repeatedly
+&" relocate it to start. Error 2: Side brush stuck. Please clean and retry. H*##! dirt. Please clean and retry. Error 3: Roller brush stuck. Please clean and retry. H*##! dirt. Please clean the roller brush and retry. Error 4: Wheel stuck. Please clean and retry. H*#!
7 Error 6: # Please clean, dry and retry. H*##7^ it is not dry, please dry it for at least 24 hours. If it
#+" Robot -
Flashing Red Error 7: Wheel suspended. Please move it to near its original position and retry.
- The robot may be picked up or suspended, please
+! position and retry. Error 8: :7 clean and retry. H*#
##7
move it to a nearby place to start. Error 10: Device tilted. Please
#> start.
- The robot is not on the level ground. Please put the robot on the level ground and retry. Error 11: *
# Please charge it. H*#?|@ not on the charging base. Please charge the robot at the charging base. 25 Error 12: Robot trapped. Please clear obstacles around.
- The robot may be stuck or trapped. Please clear obstacles around the robot. Error 13: Charging base blocked. Please clear it.
- The area around the charging base may be blocked by obstacles or dust. Please clean the
!!# beacon area. Error 14: Charging error. Please
!! H7!! robot and the charging contacts of the charging
# Error 15: Please insert the dust
#- H7#-" that they are in place. If an error still occure,
Robot -
Flashing Red Error 16: %]" cleaning.
- Please put the robot back to the charging base and restart it. Error 17: %]" recharging.
- Please manually place the robot back to the charging base for charging. Error 18: * be reached. H7+# or remove the settings that robot cannot be crossed to the restricted area. Error 19: Laser distance sensor stuck. Please clean and retry. H*#! trapped dirt. Please clean and retry. Error 20: Laser distance sensor blocked. Please clear it
- The laser distance sensor maybe blocked by obstacles or dust. Please clean the area around
Error 21: H!]"
+ H7+#H!] and restart it. 26 Indicator light
Solution Error F1: Side brush module fault. Please check and try restarting the system. H7#!
7+"
#" on the system.
- If the fault persists, please contact our customer service. Error F2: Roller brush module fault. Please check and try restarting the system. H7#
!7+"
# then turn on the system.
- If the fault persists, please contact our customer service. Error F3: fault. Please check and try restarting the system. Robot -
Flashing Red H7#-" suction port is blocked by dirt. Please clear them,
system.
- If the fault persists, please contact our customer service. Error F4: Wheel module fault. Please check and try to restart the system. H7!
7" and then turn on the system.
- If the fault persists, please contact our customer service. Error F6: Battery module fault. 7# temperature is normal before using. H*#!
7## normal before use.
- If the fault persists, please contact our customer service. Error F7: Laser distance sensor fault. Please check and try to restart the system. H7
!7"
- If the fault persists, please contact our customer service. 27 Charging base -
Solid Red Please check whether the dust bag is installed and close the cover properly. H7#!!" ensure that the dust bag is installed in place, and close the dust bag cover.
- Please check the status of the dust bag cover to ensure that the dust bag cover is closed and
Long time using dust bag, please replace the dust bag.
- Please check the status of the dust bag and replace the dust bag in time. If the dust bag is
"#! Charging base -
Flashing Red Air duct blocked. Please clean it. H7H the robot and the auto-empty dirt port of the charging base are blocked.
- If the above cannot be solved, refer to the chapter "Clean the air duct" to clean the air duct. If the fault cannot be eliminated according to the above, please contact our customer service. The
##+ 28 5.3 FAQs Problem type Solution Unable to turn on. q@^_7!!##
#!!!"+ automatically start up. 2) If it still cannot be started, please try to restart the system. When it is not
!!"7#qN"
7# Unable to charge. q@7++!
!!#^"!?^ light does not on, please contact customer service)
@^!!!#"# to the charging base, and ensure that the charging contact pins of the
#!!!!!#: the indicator light of the robot changes to the breathing state. 3) If the indicator light of the charging base is on and the robot is turned on,
#+!?^#-" customer service) Unable to start. q@J# 2) Make sure the robot is fully charged.
@77## Unable to recharge. 1) Please clear the obstacles near the charging base and put the charging
#7#= 1.5m in front of the charging base and 0.5m on both sides.
@7#+ sensor, the recharge sensor, the charging base location beacon, the charging contact pins and charging contacts. 3) Please put the robot near the charging base.
! q@:##!
@:!#7 refer to the chapter "Troubleshooting". 4) If the problem still can be resolved, please restart the system, long press
7#qN"
7#! 29 Abnormal behavior. q@7!7 the chapter "Troubleshooting".
@Y%% Maintenance". 3) Reboot the robot. The robot suddenly made a loud noise. q@7=H#! causes the more noise
@7#""#-""
@7"##+ in place Decreased cleaning performance or dust falling. 1) Please clean the dust box.
@7 3) Please clean the roller brush.
%% The roller brush does not rotate. 1) Please clean the roller brush and both ends of the roller brush, and check
@:##+ correctly. Unable to connect Wi-Fi. 1) Make sure the robot is in a good Wi-Fi coverage area.
@7#YH connect again.
@7
@7|X#*
#X# Scheduled cleaning is not performed. q@7Xq|"!
!#Xq|
@7!!
@7!* appointment on the mobile phone client again. When the appointment is
"# If the fault cannot be eliminated according to the above, please contact our customer service.
*##+ 30 Basic Parameters Product name Product model Rated voltage
% 6. Declarations Robot vacuum cleaner Robot vacuum cleaner S212 qz
q&
30W Rated capacity of battery Lithium battery 4700mAh Charging time
<6 hours Wireless connection YH^www{Nqq#<!<}]
Product name Product model Rated input Rated output
%X 7 Auto-empty charging base Auto-empty charging base SD03 qN
q|&J& zN}]
950W Trademark Notice
- Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. H&]"&-"!&]"^_
- Google, Google Play, the Google Play logo, and Android are trademarks of Google LLC. 31 Energy Saving and Battery Holiday energy saving mode
- On the charging base, press and hold Recharge button for 10 seconds until a tone is heard, at
!+!+ H;!+!""!#
"#H+! H*#+!!## pressed. Remove the battery (for disposal)
- This is for discarding of the product and is not a daily operating instruction
- The chemical substances contained in the built-in lithium-ion battery of this product may cause pollution to the environment. Please remove it before scrapping and hand it over a professional
q&###! charging base.
77##
%+##+"+# middle shell in turn. 4. Remove the motherboard and battery cover. 5. Press the clip to pull out the connector plug and remove the battery.
- When removing the battery, make sure that the battery is used up as much as possible and
H7+#!/!#+ short circuit or leakage of dangerous substances. H^#-" seek medical advice in time. 32 Customer Service Customer Service
^+X!"!
#!!&#!" best to help you solve it. Sincere Care, Always for You
+ support@verefalife.com Warranty contents
#Y+!-
! Warranty contents Warranty period Type Robot Parts Battery Robot battery Robot (excluding its batteries, accessories and consumables)
:!!#" 1 year 1 year 1 year
$"#"#+"##!#Y+
q*!
z/!##[
7. Product failure or damage caused by accidental factors or human factors (including operation error,
X"!!!"!"!""+!"@ 33 Product warranty card User name Mailing address Email address Phone number Model No. 7< Product purchase date S212 Product
eBay
_# purchase channel
Taobao
Jingdong
others, Repair record Repair date Repair location Repair
Fault description Replaced accessories 1 2 3 4 5 34
+ support@verefalife.com S2121110 00