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Product Name and Model Number User Manual User Manual ProFace X (DS) Date: March 2022 Doc Version: 1.0 English Thank you for choosing our product. Please read the instructions carefully before operation. Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Companys website www.zkteco.com. P a g e | 1 Copyright2020 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Copyright 2022 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or
"ZKTeco"). is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned by Trademark their respective owners. Disclaimer This manual contains information on the operation and maintenance of the ZKTeco equipment. The copyright in all the documents, drawings, etc. in relation to the ZKTeco supplied equipment vests in and is the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third party without express written permission of ZKTeco. The contents of this manual must be read as a whole before starting the operation and maintenance of the supplied equipment. If any of the content(s) of the manual seems unclear or incomplete, please contact ZKTeco before starting the operation and maintenance of the said equipment. It is an essential pre-requisite for the satisfactory operation and maintenance that the operating and maintenance personnel are fully familiar with the design and that the said personnel have received thorough training in operating and maintaining the machine/unit/equipment. It is further essential for the safe operation of the machine/unit/equipment that personnel have read, understood and followed the safety instructions contained in the manual. In case of any conflict between terms and conditions of this manual and the contract specifications, drawings, instruction sheets or any other contract-related documents, the contract conditions/documents shall prevail. The contract specific conditions/documents shall apply in priority. ZKTeco offers no warranty, guarantee or representation regarding the completeness of any information contained in this manual or any of the amendments made thereto. ZKTeco does not extend the warranty of any kind, including, without limitation, any warranty of design, merchantability or fitness for a particular purpose. ZKTeco does not assume responsibility for any errors or omissions in the information or documents which are referenced by or linked to this manual. The entire risk as to the results and performance obtained from using the information is assumed by the user. ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect, special, or exemplary damages, including, without limitation, loss of business, loss of profits, business interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or P a g e | 1 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages. This manual and the information contained therein may include technical, other inaccuracies or typographical errors. ZKTeco periodically changes the information herein which will be incorporated into new additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend or modify the information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better operation and safety of the machine/unit/equipment. The said additions or amendments are meant for improvement /better operations of the machine/unit/equipment and such amendments shall not give any right to claim any compensation or damages under any circumstances. ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any non-compliance of the instructions contained in this manual (ii) in case of operation of the machine/unit/equipment beyond the rate limits (iii) in case of operation of the machine and equipment in conditions different from the prescribed conditions of the manual. The product will be updated from time to time without prior notice. The latest operation procedures and relevant documents are available on http://www.zkteco.com. If there is any issue related to the product, please contact us. No.32,Pingshan Industrial Avenue,Tangxia Town, Dongguan City,Guangdong Province,China 523728 ZKTECO CO., LTD. Address Phone Fax
+86 769 - 82109991
+86 755 - 89602394 For business related queries, please write to us at: sales@zkteco.com. To know more about our global branches, visit www.zkteco.com. P a g e | 2 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual About the Company ZKTeco is one of the worlds largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks. Our security solutions are multi-lingual and localized in over 18 different languages. At the ZKTeco state-of-the-art 700,000 square foot ISO9001-certified manufacturing facility, we control manufacturing, product design, component assembly, and logistics/shipping, all under one roof. The founders of ZKTeco have been determined for independent research and development of biometric verification procedures and the productization of biometric verification SDK, which was initially widely applied in PC security and identity authentication fields. With the continuous enhancement of the development and plenty of market applications, the team has gradually constructed an identity authentication ecosystem and smart security ecosystem, which are based on biometric verification techniques. With years of experience in the industrialization of biometric verifications, ZKTeco was officially established in 2007 and now has been one of the globally leading enterprises in the biometric verification industry owning various patents and being selected as the National High-tech Enterprise for 6 consecutive years. Its products are protected by intellectual property rights. About the Manual This manual introduces the operations of ProFace X (DS). All figures displayed are for illustration purposes only. Figures in this manual may not be exactly consistent with the actual products. Features and parameters with are not available in all devices. P a g e | 3 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Document Conventions Conventions used in this manual are listed below:
GUI Conventions Convention Description For Software Bold font Used to identify software interface names e.g., OK, Confirm, Cancel. Multi-level menus are separated by these brackets. For example, File > Create >
Folder. For Device Convention Description
Button or key names for devices. For example, press <OK>. Window names, menu items, data table, and field names are inside square brackets. For example, pop up the [New User] window. Multi-level menus are separated by
[File/Create/Folder]. forwarding slashes. For example, Convention Description This represents a note that needs to pay more attention to. The general information which helps in performing the operations faster. The information which is significant. Care taken to avoid danger or mistakes. The statement or event that warns of something or that serves as a cautionary example.
Symbols P a g e | 4 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Table of Contents 3.4 3.3 3.5 3.2 3.6 SAFETY MEASURES ......................................................................................................................... 7 OVERVIEW ...................................................................................................................................... 10 INSTRUCTION FOR USE ................................................................................................................. 12 HOW TO SCAN THE QR CODE? ............................................................................................................................................................ 12 3.1 STANDING POSITION, POSTURE AND FACIAL EXPRESSION ............................................................................................................... 13 FACE REGISTRATION ............................................................................................................................................................................. 13 STANDBY INTERFACE ............................................................................................................................................................................ 15 VIRTUAL KEYBOARD ............................................................................................................................................................................. 17 VERIFICATION MODE ............................................................................................................................................................................ 18 3.6.1 QR CODE VERIFICATION ............................................................................................................................................................................ 18 3.6.2 FACIAL VERIFICATION ................................................................................................................................................................................ 18 3.6.3 MULTI-FACE VERIFICATION ...................................................................................................................................................................... 21 3.6.4 CARD VERIFICATION ................................................................................................................................................................................... 24 3.6.5 PASSWORD VERIFICATION ........................................................................................................................................................................ 26 3.6.6 COMBINED VERIFICATION ......................................................................................................................................................................... 28 MAIN MENU ................................................................................................................................... 29 USER MANAGEMENT ..................................................................................................................... 30 USER REGISTRATION ............................................................................................................................................................................. 30 5.1 5.1.1 USER ID AND NAME .................................................................................................................................................................................... 30 5.1.2 USER ROLE ..................................................................................................................................................................................................... 31 5.1.3 FACE ................................................................................................................................................................................................................. 31 5.1.4 CARD................................................................................................................................................................................................................ 32 5.1.5 PASSWORD .................................................................................................................................................................................................... 33 5.1.6 PROFILE PHOTO ........................................................................................................................................................................................... 34 5.1.7 ACCESS CONTROL ROLE ............................................................................................................................................................................ 35 SEARCH USER........................................................................................................................................................................................ 35 EDIT USER ............................................................................................................................................................................................. 36 DELETE USER ........................................................................................................................................................................................ 37 DISPLAY STYLE ..................................................................................................................................................................................... 37 5.5 USER ROLE ..................................................................................................................................... 39 COMMUNICATION SETTINGS ....................................................................................................... 41 NETWORK SETTINGS ............................................................................................................................................................................. 41 7.1 SERIAL COMM ....................................................................................................................................................................................... 42 PC CONNECTION .................................................................................................................................................................................. 43 WIRELESS NETWORK ............................................................................................................................................................................ 43 CLOUD SERVER SETTING ...................................................................................................................................................................... 46 WIEGAND SETUP .................................................................................................................................................................................. 46 7.6.1 WIEGAND INPUT .......................................................................................................................................................................................... 47 7.6.2 WIEGAND OUTPUT ...................................................................................................................................................................................... 49 NETWORK DIAGNOSIS .......................................................................................................................................................................... 50 7.7 SYSTEM SETTINGS ......................................................................................................................... 51 DATE AND TIME .................................................................................................................................................................................... 51 8.1 5.4 5.2 5.3 7.4 7.5 7.2 7.3 7.6 1 2 3 4 5 6 7 8 P a g e | 5 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 9 9.4 9.2 9.3 8.8 8.3 8.4 8.7 8.5 8.2 8.6 10 11 11.2 ACCESS LOGS SETTING ........................................................................................................................................................................ 52 FACE PARAMETERS ............................................................................................................................................................................... 54 VIDEO INTERCOM PARAMETERS .......................................................................................................................................................... 57 TEMPERATURE MANAGEMENT ............................................................................................................................................................ 60 DETECTION MANAGEMENT ................................................................................................................................................................. 61 DEVICE TYPE SETTING .......................................................................................................................................................................... 62 SECURITY SETTINGS .............................................................................................................................................................................. 62 FACTORY RESET .................................................................................................................................................................................... 63 8.9 PERSONALIZE SETTINGS ............................................................................................................... 64 INTERFACE SETTINGS ............................................................................................................................................................................ 64 9.1 VOICE SETTINGS.................................................................................................................................................................................... 65 BELL SCHEDULES .................................................................................................................................................................................. 65 PUNCH STATES OPTIONS ..................................................................................................................................................................... 67 SHORTCUT KEY MAPPINGS .................................................................................................................................................................. 67 9.5 DATA MANAGEMENT .................................................................................................................... 70 DELETE DATA ....................................................................................................................................................................................... 70 10.1 ACCESS CONTROL ......................................................................................................................... 72 ACCESS CONTROL OPTIONS ................................................................................................................................................................ 73 11.1 TIME RULE SETTING .............................................................................................................................................................................. 74 HOLIDAYS ............................................................................................................................................................................................. 76 COMBINED VERIFICATION .................................................................................................................................................................... 77 ANTI-PASSBACK SETUP ........................................................................................................................................................................ 78 DURESS OPTIONS ................................................................................................................................................................................. 79 11.6 ATTENDANCE SEARCH .................................................................................................................. 80 PRINT SETTINGS ............................................................................................................................ 82 PRINT DATA FIELD SETTINGS............................................................................................................................................................... 82 13.1 PRINT OPTIONS SETTINGS.................................................................................................................................................................... 83 13.2 AUTOTEST ...................................................................................................................................... 84 SYSTEM INFORMATION ................................................................................................................ 85 CONNECT TO ZKBIOSECURITY SOFTWARE .................................................................................. 86 SET THE COMMUNICATION ADDRESS ................................................................................................................................................. 86 16.1 ADD DEVICE ON THE SOFTWARE ......................................................................................................................................................... 87 MOBILE CREDENTIAL ............................................................................................................................................................................ 88 APPENDIX 1 ............................................................................................................................................... 91 REQUIREMENTS OF LIVE COLLECTION AND REGISTRATION OF VISIBLE LIGHT FACE IMAGES................................................................... 91 REQUIREMENTS FOR VISIBLE LIGHT DIGITAL FACE IMAGE DATA ............................................................................................................... 92 APPENDIX 2 ............................................................................................................................................... 93 PRIVACY POLICY ............................................................................................................................................................................................ 93 ECO-FRIENDLY OPERATION ........................................................................................................................................................................... 95 14 15 16 12 13 11.5 11.3 11.4 16.2 16.3 P a g e | 6 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 1 Safety Measures carefully before installation. death). The below instructions intend to ensure that the user can use the product correctly to avoid danger or property loss. The following precautions are to keep users safe and prevent any damage. Please read Noncompliance with instructions could lead to product damage or physical injury (may even cause 1. Read, follow, and retain instructions - All safety and operational instructions must be properly read and followed before bringing the device into service. 2. Do not ignore warnings - Adhere to all warnings on the unit and in the operating instructions. 3. Accessories - Use only manufacturer-recommended or product-sold accessories. Please do not use any other components other than manufacturer suggested materials. 4. Precautions for the installation Do not place this device on an unstable stand or frame. It may fall and cause serious injury to persons and damage to the device. 5. Service - Do not try to service this unit yourself. Opening or removing covers may expose you to hazardous voltages or other hazards. 6. Damage requiring service - Disconnect the system from the Mains AC or DC power source and refer service personnel under the following conditions:
When cord or connection control is affected. When the liquid spilled, or an item dropped into the system. If exposed to water or due to inclement weather (rain, snow, and more). If exposed to water or due to inclement weather (rain, snow, and more). Just change controls defined in operating instructions. Improper adjustment of the controls may result in damage and involve a qualified technician to return the device to normal operation. And do not connect multiple devices to one power adapter as adapter overload can cause over-heat or fire hazard. other hazards. 7. Replacement parts - When replacement parts are needed, service technicians must only use replacement parts provided by the supplier. Unauthorized substitutes can result in a burn, shock, or 8. Safety check - On completion of service or repair work on the unit, ask the service technician to perform safety checks to ensure proper operation of the device. 9. Power sources - Operate the system only from the label's power source form. If the sort of AC adapter to use is unclear, call your dealer. P a g e | 7 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 10. Lightning - Can install external lightning conductors to protect against electrical storms. It stops power-ups from destroying the system. Recommended installing the devices in areas with limited access. Electrical Safety Before connecting an external cable to the device, complete grounding properly, and set up surge protection; otherwise, static electricity will damage the mainboard. Make sure that the power has been disconnected before you wire, install, or dismantle the device. Ensure that the signal connected to the device is a weak-current (switch) signal; otherwise, components of the device will get damaged. Ensure that the standard voltage applicable in your country or region is applied. If you are not sure about the endorsed standard voltage, please consult your local electric power company. Power mismatch may cause a short circuit or device damage. In the case of power supply damage, return the device to the professional technical personnel or your dealer for handling. To avoid interference, keep the device far from high electromagnetic radiation devices, such as generators (including electric generators), radios, televisions, (especially CRT) monitors, or speakers. Operation Safety If smoke, odour, or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service centre. Transportation and other unpredictable causes may damage the devices hardware. Check whether the device has any intense damage before installation. If the device has major defects that you cannot solve, contact your dealer as soon as possible. Dust, moisture, and abrupt temperature changes can affect the device's service life. You are advised not to keep the device under such conditions. Do not keep the device in a place that vibrates. Handle the device with care. Do not place heavy objects on top of the device. Do not apply rosin, alcohol, benzene, pesticides, and other volatile substances that may damage the device enclosure. Clean the device accessories with a piece of soft cloth or a small amount of If you have any technical questions regarding usage, contact certified or experienced technical cleaning agent. personnel. P a g e | 8 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Note:
Make sure whether the positive polarity and negative polarity of the DC 12V AC adapter is connected correctly. A reverse connection may damage the device. It is not advisable to connect the AC 24V AC adapter to the DC 12V input port. Make sure to connect the wires following the positive polarity and negative polarity shown on the device's nameplate. The warranty service does not cover accidental damage, damage caused by misoperation, and damage due to independent installation or repair of the product by the user. P a g e | 9 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 2 Overview ProFace X(DS) is a newly designed version of the ProFace product line, which is designed to handle a wide range of scenarios. Darklight, extremely strong light (100,000 lux), and Dual Spectrum Facial Recognition technologies enable the terminal to recognize faces in extremely strong light and darklight settings without the use of an LED flash, vastly improving the face recognition experience and accuracy. ProFace X(DS) is powered by the ZKTeco-customized CPU that runs an intellectualized engineering facial recognition algorithm and the latest computer vision technology. It supports facial verification with large capacity and rapid recognition speed, as well as facial camera support QR code with Mobile APP, and improves security performance in all aspects. It also helps in the elimination of hygiene concerns, due to its contactless recognition technology as well as new capabilities such as masked person identification and mask detection. Features spectrum technology. Darklight Facial Recognition without LED Flash templates (maximum) (optional) Rapid facial recognition within 0.35s Visible Light Facial Recognition and Near-Infrared Facial Recognition are both supported by dual Ultra-large facial template capacity; 1: N - 30,000 facial templates (standard), 1: N - 50,000 facial Anti-spoofing algorithm against print attack (laser, color and B/W photos), video, and 3D mask IP68 dust-proof and waterproof standard and IK04 protection standard 2MP starlight CMOS sensor camera with WDR function, which enables the terminal to recognize faces under extreme lighting conditions (0 to 100,000 lux) Mask detection and facial verification are both available while using masks. Supports static QR code and Dynamic QR code with ZKBioSecurity Mobile APP optional There are two types of card modules available: 12.5 kHz EM card and 13.56MHz IC card (optional)) attacks Note:
1) FAR will be increased by facial recognition for masked people. 2) ProFace X (DS) comes standard with 100,000 lux light intensity hardware, and supports optional 50,000 lux light intensity hardware. P a g e | 10 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Specifications Capacity Faces 30,000 (1: N) 50,000 (Optional) Users/Cards 50,000 Transactions User Photos Event Photos 1,000,000 2,000,000 (Optional) 10,000 7,500 Compatibility FP/RFID Security Relay Box Wiegand/RS485 Slave Reader with RS232 External Printer ZKBioSecurity Software Standard Functions Access Levels, Groups, Holidays, DST, Duress Mode (Password), Anti-
Passback, Record Query, Custom Wallpaper, Screen Saver, & Tamper Switch Alarm Quad-core ARM Cortex-A7@ 1.2GHz CPU 1GB RAM/8G Flash 8" Hight light Touch LCD 125KHz EM/13.56MHz MF(Optional) Hardware 2MP WDR Low Light Camera Access Control Interface Alarm Output/Auxiliary Input Adjustable Light brightness LED Hi-Fi Voice Receiver sensitivity Microphone Reset Button and Tamper Switch Lock Relay Output Exit Button/Door Sensor IP68 & IK04 (Optional IK10 Level) 0.3s Hight Speed Face Verification Special Functions Live Face detection Https communication Encrypted Optional Event Snapshot P a g e | 11 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Communication TCP/IP Wiegand Input / Output Wi-Fi (Optional) RS485/RS232 Additional Info Face Algorithm: ZKLiveFace5.95 Working Temperature:
-30C to 45C, (-22F to 113F) Working Humidity: 90%
Storage Temperature: -25C to +65C Storage Humidity: 93%
Dimensions (H*L*D): 227*143*26mm Power Operating Voltage 12V DC Current Draw < 3,000mA Instruction for Use 3 fundamentals. the device. Before getting into the device features and functions, it is recommended to be familiar with the below 3.1 How to scan the QR code?
Open the ZKBioSecurity App's Mobile Credential and align the phone screen with the QR code reader on Note: Place your phone within 15 to 50cm of the device (distance varies depending on phone screen size) and avoid blocking the device QR code scanner and the QR code on the phone screen. P a g e | 12 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 3.2 Standing Position, Posture and Facial Expression The recommended distance The distance between the device and a user whose height is in a range of 1.55m to 1.85m is recommended to be 0.3 to 2.5m. Users may slightly move forward or backward to improve the quality of facial images captured. Recommended Standing Posture and Facial Expression Standing Posture Facial Expression Note: Please keep your facial expression and standing posture natural while enrolment or verification. 3.3 Face Registration Try to keep the face in the center of the screen during registration. Please face towards the camera and stay still during face registration. The screen should look like this:
P a g e | 13 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Correct face registration and authentication method Recommendation for registering a face Maintain a gap of 40cm to 80cm between the device and the face while registering it. Be careful not to change your facial expression. (Smiling face, drawn face, wink, etc.) If you do not follow the instructions on the screen, the face registration may take longer or may fail. Be careful not to cover the eyes or eyebrows. Do not wear hats, masks, sunglasses, or eyeglasses. Ensure that the screen does not have two faces. You can only register one person at a time. It is recommended for a user wearing glasses to register both faces with and without glasses. Recommendation for authenticating a face Ensure that the face appears inside the guideline displayed on the screen of the device. Authentication may fail if the glasses have been modified. Authenticate the face without glasses even more if it has already been registered. Authenticate the face with the previously worn glasses if they face with glasses has been registered. If a part of the face is covered with a hat, a mask, an eye patch, or sunglasses, authentication may fail. Do not cover the face, allow the device to recognize both the eyebrows and the face. P a g e | 14 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 3.4 Standby Interface After connecting the AC adapter, the following standby interface is displayed:
Click to enter the User ID input interface. When there is no Super Administrator set in the device, tap to go to the menu. Visitors tap to make a call and the phone will ring. After installing the Super Administrator on the device, it must be verified by the Super Administrator before using the menu functions. The punch state options can also be displayed and used directly on the standby interface. Click anywhere on the screen apart from the icons, and six shortcut keys appear on the screen, as shown in the figure below:
P a g e | 15 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Press the corresponding punch state key to select your current punch state, which is displayed in green. Note:
use the device. 1) For the security of the device, it is recommended to register a super administrator, the first time you 2) The punch state choices are turned off by default and must be set to another option in the "9.4 Punch States Options" to have them on the standby screen P a g e | 16 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 3.5 Virtual Keyboard Note:
The device supports the input in the Chinese language, English language, numbers, and symbols. 1) Tap [En] to switch to the English keyboard. 2) Press [123] to switch to the numeric and symbolic keyboard. 3) Tap [ABC] to return to the alphabetic keyboard. 4) Tap the input box, and a virtual keyboard will appear. 5) Tap [ESC] to exit the virtual keyboard. P a g e | 17 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 3.6 Verification Mode 3.6.1 QR Code Verification of the QR code data on the device. In this verification mode, the device compares the QR code image collected by the QR code collector to all On the ZKBioSecurity App, tap [Mobile Credential], and a QR code with employee ID and card number
(static QR code only includes card number) details will appear. To achieve contactless authentication, a QR code can be used to replace a physical card on a specific device. 3.6.2 Facial Verification 1: N Facial Verification 1. Conventional Verification In this verification mode, the device compares the obtained facial images to all the device's face data. The following is the pop-up prompt for a successful comparison result. P a g e | 18 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 2. Enable Mask Detection below. When the user enables the Enable Mask Detection function, the device identifies whether the user is wearing a mask while verification or not. The comparison result prompt interface's pop-ups are listed P a g e | 19 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 1:1 Facial Verification In this verification mode, the device compares the face captured by the camera to the facial template associated with the entered user ID. Tap [OK] on the main interface after entering 1:1 facial verification mode and entering the user ID. If the user has registered a card and password in addition to their face, and the verification method is set for Card/ Password/ Face verification, the following screen will appear. Select the icon to enter the face verification mode. After successful verification, the prompt box displays "Successfully verified", as shown below:
P a g e | 20 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual If the verification fails, it prompts "Please adjust your position! ". 3.6.3 Multi-face Verification 1: N Multi-face Verification 1. conventional verification In this verification mode, the device compares the obtained multi-person facial images with all the face data stored in it. At the same time, the device can verify up to four people. The number of verification results displayed on the right side, can be customized. The image below depicts the pop-up prompt for a successful comparison result. Tap System > Face > Face Identifying Settings > Identifying Mode > Multi-face Identifying > Count to Display to set the number of the verification results to be displayed. Note: The Count to Display can be set between 1 to 4. P a g e | 21 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 2. Enable Mask Detection interface. When the user enables the Enable Mask Detection function, the device identifies whether the user is wearing a mask while verification or not. The following are the pop-ups of the comparison result prompt Note: Not wearing a mask is displayed as icon. P a g e | 22 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 1:1 Multi-face Verification In this verification mode, the device compares the face captured by the camera with the facial template associated to the entered user ID. Press on the main interface and select the 1:1 facial verification mode and enter the user ID and tap [OK]. If the user has registered card and password in addition to the face, and the verification method is set to Card/ Password/ Face verification, the following screen will appear. Select the icon to enter the face verification mode. P a g e | 23 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual After the verification is successful, the prompt box will display the verification result, as shown in the figure below:
3.6.4 Card Verification 1: N Card Verification mode The 1: N Card Verification mode compares the card number in the card induction area with all the card number data registered in the device; The following is the card verification screen. P a g e | 24 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 1:1 Card Verification The 1:1 Card Verification mode compares the card number in the card induction area with the number associated with the employee's User ID registered in the device. Press on the main interface to open the 1:1 card verification mode. Enter the user ID and click [OK]. If the user has registered with face and password in addition to his/her card, and the verification method is set to Card/ Password/ Face verification, the following screen will appear. Select the icon to enter the card verification mode. P a g e | 25 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 3.6.5 Password Verification The device compares the entered password with the registered password of the given User ID. Tap the button on the main screen to enter the 1:1 password verification mode. Then, input the user ID and press [OK]. If the user has registered face and card in addition to a password, and the verification method is set to Card/ Password/ Face verification, the following screen will appear. Select the icon to enter password verification mode. P a g e | 26 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Input the password and press [OK]. Below are the display screens after entering a correct password and a wrong password, respectively. Verification is successful Verification is failed P a g e | 27 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 3.6.6 Combined Verification This device allows you to use a variety of verification methods to increase security. There are a total of 9 distinct verification combinations that can be implemented, as listed below:
Combined Verification Symbol Definition Symbol Definition Explanation or and
This method compares the entered verification of a person with the related verification template previously stored to that Personnel ID in the Device. This method compares the entered verification of a person with all the verification templates previously stored to that Personnel ID in the Device. Procedure to set for Combined Verification Mode Combined verification requires personnel to register all the different verification methods. Otherwise, employees will not be able to successfully verify the combined verification process. For instance, when an employee has registered only for the face data, but the Device verification mode is set as Face + Password, the employee will not be able to complete the verification process successfully. the Device. This is because the Device compares the face template of the person with the registered verification template (both the Face and the Password) previously stored to that Personnel ID in But as the employee has registered only the Face but not the Password, the verification will not get completed and the Device displays Verification Failed. P a g e | 28 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 4 Main Menu Press on the Standby interface to enter the Main Menu, and the following screen will be displayed:
Function Description Menu Descriptions User Mgt. To Add, Edit, View, and Delete information of a User. User Role COMM. System To set the permission scope of the custom role and enroller for the users, that is, the rights to operate the system. To set the relevant parameters of Network, Serial Comm., PC Connection, Wireless Network, Cloud Server, Wiegand and Network Diagnosis. To set parameters related to the system, including Date & Time, Access Logs Setting, Face, Detection and Temperature Management, Device Type and Security Setting, and Reset. Personalize To customize settings of User Interface, Voice, Bell Schedules, Punch State Options and Shortcut Key Mappings settings. Data Mgt. To delete all the relevant data in the device. Access Control To set the parameters of the lock and the relevant access control device including options like Time schedule, Holiday Settings, Combine Verification, Anti-Passback Setup, and Duress Option Settings. Attendance Search To query the specified Event Logs, check Attendance Photos and Blocklist attendance photos. Print To set printing information and functions (if the printer is connected to the device). Autotest To automatically test whether each module functions properly, including the LCD Screen, Audio, Camera, and real-time clock. System Info To view the Data Capacity and Device and Firmware information of the current device. P a g e | 29 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 5 User Management 5.1 User Registration Tap User Mgt. on the main menu. 5.1.1 User ID and Name Tap New User and enter the User ID and Name. Note:
1) A name can take up to 34 characters. 2) The user ID may contain 1-14 digits by default, support number and alphabetic. 3) During the initial registration, you can modify your ID but not after the registration. 4) If the message "Duplicated!" appears, you must choose a different User ID because the one you entered already exists. P a g e | 30 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 5.1.2 User Role On the New User interface, tap on User Role to set the users duty as either Normal User or Super Admin. Super Admin: The Super Administrator owns all management privileges in the Device. Normal User: If the Super Admin is registered already in the device, then the Normal Users will not have the privilege to manage the system and can only access authentic verifications. User Defined Roles: The Normal User can also be assigned custom roles with User Defined Role. The user can be permitted to access several menu options as required. Note: If the selected user role is the Super Admin, then the user must pass the identity authentication to access the main menu. The authentication is based on the authentication method(s) that the super administrator has registered. 5.1.3 Face Tap Face in the New User interface to enter the face registration page. Please face towards the camera and place yourself in such a way that your face image fits inside the white guiding box and stays still during face registration. A progress bar shows up while registering the face and then "Enrolled Successfully" message is displayed as the progress bar completes. If the face is registered already then, the "Duplicate Face" message shows up. The registration interface is as follows:
P a g e | 31 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 5.1.4 Card Enroll Card Tap Card in the New User interface to enter the card registration page. Swipe the card underneath the card reading area on the Card interface. The registration of the card will be successful. The registration interface looks like this:
If the card has already been registered, the message "Error! Card already enrolled" appears. P a g e | 32 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Enroll Card QR Code Tap Card in the New User interface to enter the card registration page. On the Card interface, show the QR code in front of the camera. The QR code registration will be successful. If the QR code is registered already then the Error! Card already enrolled. message shows up. The registration interface is as follows:
5.1.5 Password Tap Password in the New User interface to enter the password registration page. On the Password interface, enter the required password and re-enter to confirm it and tap OK. If the re-entered password is different from the initially entered password, then the device prompts the message as "Password does not match!", where the user needs to re-confirm the password again. P a g e | 33 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Note: The password may contain 1 to 8 digits by default. 5.1.6 Profile Photo Tap on Profile Photo in the New User interface to go to the Profile Photo registration page. When a user registered with a photo authenticates successfully, the user's registered photo is displayed. P a g e | 34 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual To take a photo, tap Profile Photo to open the device's camera, then tap the camera icon. The captured photo is displayed on the top left corner of the screen and then the camera opens up again to take another photo, after taking the initial photo. Note: While registering a face, the system automatically captures a picture as a profile photo. If you do not have a registered profile photo, the system automatically sets the picture captured while registration as the default photo. 5.1.7 Access Control Role The Access Control Role sets the door access privilege for each user. It includes the access group, verification mode and it facilitates setting the group access time period. Tap Access Control Role > Access Group to assign the registered users to different groups for better management. New users belong to Group 1 by default and can be reassigned to other groups. The device supports up to 99 Access Control groups. Tap Time Period, to select the time to use. 5.2 Search User On the Main Menu, tap User Mgt., and then tap All Users to search a User. On the All-Users interface, tap on the search bar on the users list to enter the required retrieval keyword (where the keyword may be the user ID, surname, or full name) and the system will search for the related user information. P a g e | 35 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 5.3 Edit User On the All-Users interface, tap on the required user from the list and tap Edit to edit the user information. Note: The process of editing the user information is the same as adding a new user, except that the User ID cannot be modified while editing a user. The process in detail refers to "5.1 User Registration". P a g e | 36 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 5.4 Delete User tap OK to confirm the deletion. Delete Operations Device. On the All-Users interface, tap on the required user from the list and tap Delete to delete the user or specific user information from the device. On the Delete interface, tap on the required operation, and then Delete User: Deletes all the user information (deletes the selected User as a whole) from the Delete Face Only: Deletes the Face information of the selected user. Delete Password Only: Deletes the password information of the selected user. Delete Card Number Only: Deletes the card information of the selected user. 5.5 Display Style On the Main Menu, tap User Mgt., and then tap Display Style to enter Display Style setting interface. P a g e | 37 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual All the Display Styles are shown as below:
Multiple Line Mixed Line P a g e | 38 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 6 User Role User Role facilitates to assign some specific permissions to certain users, based on the requirement. On the Main menu, tap User Role, and then tap on the User Defined Role to set the user defined permissions. The permission scope of the custom role can be set up into 3 roles, that is, the custom operating scope of the menu functions of the user. On the User Defined Role interface, toggle Enable Defined Role to enable or disable the user defined role. Tap on Name and enter the custom name of the role. Then, by tapping on Define User Role, select the required privileges for the new role, and then press the Return button. During privilege assignment, the main menu function names will be displayed on the left and its sub-menus will be listed on the right. P a g e | 39 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual First tap on the required Main Menu function name, and then select its required sub-menus from the list. Note: If the User Role is enabled for the Device, tap on User Mgt. > New User > User Role to assign the created roles to the required users. But if there is no super administrator registered in the Device, then the device will prompt "Please enroll super admin first!" when enabling the User Role function. P a g e | 40 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Communication Settings are used to set the parameters of the Network, Serial Comm, PC Connection, Wireless 7 Communication Settings Network, Cloud Server, Wiegand, and Network Diagnosis. Tap COMM. on the main menu. 7.1 Network Settings When the device needs to communicate with a PC over the Ethernet, you need to configure network settings and ensure that the device and the PC connect to the same network segment. Tap Ethernet on the Comm. Settings interface to configure the settings. P a g e | 41 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Function Description Function Name IP Address Subnet Mask Gateway DNS Descriptions The default IP address is 192.168.1.201. It can be modified according to the network availability. The default Subnet Mask is 255.255.255.0. It can be modified according to the network availability. The Default Gateway address is 0.0.0.0. It can be modified according to the network availability. The default DNS address is 0.0.0.0. It can be modified according to the network availability. TCP COMM. Port The default TCP COMM Port value is 4370. It can be modified according to the network availability. DHCP Dynamic Host Configuration Protocol dynamically allocates IP addresses for clients via server. Display in Status Bar Toggle to set whether to display the network icon on the status bar. Serial Comm function establishes communication with the device through a serial port (RS232/ Printer/
7.2 Serial Comm RS485/ Master Unit). Tap Serial Comm. on the Comm. Settings interface. Function Description Function Name Descriptions No Using: No communication with the device through the serial port. RS232(PC): Communicate with the device through the RS232 serial port. Serial Port RS485(PC): Communicate with the device through the RS485 serial port. Print Function: The device can be connected to the printer when RS485 enables the print function. Master Unit: When RS485 is used as the function of "Master unit", it can be P a g e | 42 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual connected to a card reader. There are 4 baud rate options at which the data communicates with PC. They are: 115200 (default), 57600, 38400, and 19200. Baud Rate The higher the baud rate, the faster is the communication speed, but also less reliable. Hence, a higher baud rate can be used when the communication distance is short; when the communication distance is long, choosing a lower baud rate is more reliable. 7.3 PC Connection software. Comm Key facilitates to improve the security of the data by setting up the communication between the device and the PC. Once the Comm Key is set, a password is required to connect the device to the PC Tap PC Connection on the Comm. Settings interface to configure the communication settings. Descriptions The default password is 0 and can be changed. The Comm Key can contain 1-6 digits. It is the identification number of the device, which ranges between 1 and 254. If the communication method is RS232/RS485, you need to input this device ID in the software communication interface. Function Description Function Name Comm Key Device ID connected. 7.4 Wireless Network The device provides a Wi-Fi module, which can be built-in within the device module or can be externally The Wi-Fi module enables data transmission via Wi-Fi (Wireless Fidelity) and establishes a wireless network environment. Wi-Fi is enabled by default in the device. If you don't need to use the Wi-Fi network, you can toggle the Wi-Fi to disable the button. Tap Wireless Network on the Comm. Settings interface to configure the Wi-Fi settings. P a g e | 43 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Searching the Wi-Fi Network WIFI is enabled in the device by default. Toggle the button to enable or disable WIFI. Once the Wi-Fi is turned on, the device will search for the available Wi-Fi within the network range. Tap on the required Wi-Fi name from the available list and input the correct password in the password interface, and then tap Connect to WIFI (OK). WIFI Enabled: Tap on the required network from the searched network list. Tap on the password field to enter the password and tap on Connect to WIFI (OK). When the WIFI is connected successfully, the initial interface will display the Wi-Fi logo. P a g e | 44 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Adding WIFI Network Manually The WIFI can also be added manually if the required WIFI does not show on the list. Tap on Add WIFI Network to add the WIFI manually. On this interface, enter the WIFI network parameters. (The added network must exist.) Note: After successfully adding the WIFI manually, follow the same process to search for the added WIFI name. Click here to view the process to search the WIFI network. Advanced Setting On the Wireless Network interface, tap on Advanced to set the relevant parameters as required. Function Description Function Name Description DHCP IP Address Subnet Mask Gateway Dynamic Host Configuration Protocol (DHCP) dynamically allocates IP addresses to network clients. If the DHCP is enabled, then the IP cannot be set manually. The IP address for the WIFI network, the default is 0.0.0.0. It can be modified according to the network availability. The default Subnet Mask of the WIFI network is 255.255.255.0. It can be modified according to the network availability. The Default Gateway address is 0.0.0.0. It can be modified according to the network availability. P a g e | 45 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 7.5 Cloud Server Setting Tap Cloud Server Setting on the Comm. Settings interface to connect with the ADMS server. Function Description Enable Domain Name Disable Domain Name HTTPS Enable Proxy Server Function Name Description Server Address Once this mode is turned ON, the domain name mode "http://... "
will be used, such as http://www.XYZ.com, while "XYZ" denotes the domain name. Server Address The IP address of the ADMS server. Server Port Port used by the ADMS server. The IP address and the port number of the proxy server is set manually when the proxy is enabled. Based on HTTP, authentication ensures the security of the transmission process. transmission encryption and identity 7.6 Wiegand Setup It is used to set the Wiegand input and output parameters. Tap Wiegand Setup on the Comm. Settings interface to set up the Wiegand input and output parameters. P a g e | 46 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 7.6.1 Wiegand Input Function Description Function Name Descriptions Wiegand Format Its value can be 26 bits, 34 bits, 36 bits, 37 bits, and 50 bits. Wiegand Bits The number of bits of the Wiegand data. Pulse Width(us) The value of the pulse width sent by Wiegand is 100 microseconds by default, which can be adjusted within the range of 20 to 100 microseconds. Pulse Interval(us) The default value is 1000 microseconds and can be adjusted within the range of 200 to 20000 microseconds. ID Type Select between the User ID and card number. Various Common Wiegand Format Description:
Wiegand Format Description Wiegand26 Wiegand26a Wiegand34 ECCCCCCCCCCCCCCCCCCCCCCCCO It consists of 26 bits of binary code. The 1st bit is the even parity bit of the 2nd to 13th bits, while the 26th bit is the odd parity bit of the 14th to 25th bits. The 2nd to 25th bits are the card numbers. ESSSSSSSSCCCCCCCCCCCCCCCCO It consists of 26 bits of binary code. The 1st bit is the even parity bit of the 2nd to 13th bits, while the 26th bit is the odd parity bit of the 14th to 25th bits. The 2nd to 9th bits is the site codes, while the 10th to 25th bits are the card numbers. ECCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCO It consists of 34 bits of binary code. The 1st bit is the even parity bit of the 2nd to 17th bits, while the 34th bit is the odd parity bit of the 18th to 33rd bits. The 2nd to 25th bits are the card numbers. P a g e | 47 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Wiegand34a Wiegand36 Wiegand36a Wiegand37 Wiegand37a Wiegand50 ESSSSSSSSCCCCCCCCCCCCCCCCCCCCCCCCO It consists of 34 bits of binary code. The 1st bit is the even parity bit of the 2nd to 17th bits, while the 34th bit is the odd parity bit of the 18th to 33rd bits. The 2nd to 9th bits is the site codes, while the 10th to 25th bits are the card numbers. OFFFFFFFFFFFFFFFFCCCCCCCCCCCCCCCCMME It consists of 36 bits of binary code. The 1st bit is the odd parity bit of the 2nd to 18th bits, while the 36th bit is the even parity bit of the 19th to 35th bits. The 2nd to 17th bits is the device codes. The 18th to 33rd bits is the card numbers, and the 34th to 35th bits are the manufacturer codes. EFFFFFFFFFFFFFFFFFFCCCCCCCCCCCCCCCCO It consists of 36 bits of binary code. The 1st bit is the even parity bit of the 2nd to 18th bits, while the 36th bit is the odd parity bit of the 19th to 35th bits. The 2nd to 19th bits is the device codes, and the 20th to 35th bits are the card numbers. OMMMMSSSSSSSSSSSSCCCCCCCCCCCCCCCCCCCE It consists of 37 bits of binary code. The 1st bit is the odd parity bit of the 2nd to 18th bits, while the 37th bit is the even parity bit of the 19th to 36th bits. The 2nd to 4th bits is the manufacturer codes. The 5th to 16th bits is the site codes, and the 21st to 36th bits are the card numbers. EMMMFFFFFFFFFFSSSSSSCCCCCCCCCCCCCCCCO It consists of 37 bits of binary code. The 1st bit is the even parity bit of the 2nd to 18th bits, while the 37th bit is the odd parity bit of the 19th to 36th bits. The 2nd to 4th bits is the manufacturer codes. The 5th to 14th bits is the device codes, and15th to 20th bits are the site codes, and the 21st to 36th bits are the card numbers. ESSSSSSSSSSSSSSSSCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCCO It consists of 50 bits of binary code. The 1st bit is the even parity bit of the 2nd to 25th bits, while the 50th bit is the odd parity bit of the 26th to 49th bits. The 2nd to 17th bits is the site codes, and the 18th to 49th bits are the card numbers.
"C" denotes the card number; "E" denotes the even parity bit; "O" denotes the odd parity bit.
"F" denotes the facility code; "M" denotes the manufacturer code; "P" denotes the parity bit; and "S"
denotes the site code. P a g e | 48 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 7.6.2 Wiegand Output Function Description Function Name Descriptions SRB When SRB is being enabled, its lock is controlled by the SRB to prevent the lock from opening due to device removal. Wiegand Format Its value can be 26 bits, 34 bits, 36 bits, 37 bits, and 50 bits. Wiegand output bits After selecting the required Wiegand format, select the corresponding output bit digits from the Wiegand format. Failed ID Site Code If the verification fails, the system will send the failed ID to the device and replace the card number or personnel ID with the new one. It is similar to the device ID. The difference is that a site code can be set manually and is repeatable on a different device. The valid value ranges from 0 to 256 by default. Pulse Width(us) The time width represents the changes in the quantity of electric charge with regular high-frequency capacitance within a specified time. Pulse Interval(us) The time interval between pulses. ID Type Select the ID types as either User ID or card number. P a g e | 49 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 7.7 Network Diagnosis It helps to set the network diagnosis parameters. Tap Network Diagnosis on the Comm. Settings interface. Enter the IP address that needs to be diagnosed and tap Start the diagnostic test to check whether the network can connect to the device. P a g e | 50 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 8 System Settings It helps to set related system parameters to optimize the accessibility of the device. Tap System on the Main Menu interface to get into its menu options. 8.1 Date and Time Tap Date Time on the System interface to set the date and time. Tap Date and Time Auto Sync to enable automatic time synchronization based on the service Tap Manual Date and Time to manually set the date and time and then tap to Confirm and Tap Select Time Zone to manually select the time zone where the device is located. Enable or disable this format by tapping 24-Hour Time. If enabled, then select the Date Format address you enter. save. to set the date. P a g e | 51 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Tap Daylight Saving Time to enable or disable the function. If enabled, tap Daylight Saving Mode to select a daylight-saving mode and then tap Daylight Saving Setup to set the switch time. Week Mode Date Mode When restoring the factory settings, the time (24-hour) and date format (YYYY-MM-DD) can be restored, but the device date and time cannot be restored. Note: For example, if a user sets the time of the device (18:35 on March 15, 2020) to 18:30 on January 1, 2021. After restoring the factory settings, the time of the device will remain at 18:30 on January 1, 2021. 8.2 Access Logs Setting Tap Access Logs Setting on the System interface. P a g e | 52 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Function Description Function Name Camera Mode Take a photo and save: All the photos taken during verification is saved. Description Choose whether to capture and save the current snapshot image during verification. There are 5 modes:
No Photo: No photo is taken during user verification. Take a photo, no save: Photo is taken but not saved during verification. Save on successful verification: Photo is taken and saved for each successful verification. Save on failed verification: Photo is taken and saved only for each failed verification. Display User Photo Choose whether to display the user photo when the user passes the verification. Alphanumeric User ID Enable/Disable the alphanumeric as User ID. Access Log Alert When the record space of the attendance access reaches the maximum threshold value, the device automatically displays the memory space warning. Users may disable the function or set a valid value between 1 and 9999. Periodic Del of Access Logs When access logs reach its maximum capacity, the device automatically deletes a set of old access logs. Users may disable the function or set a valid value between 1 and 999. Periodic Del of ATT Photo When attendance photos automatically deletes a set of old attendance photos. reach its maximum capacity, the device Users may disable the function or set a valid value between 1 and 99. When block listed photos reach automatically deletes a set of old block listed photos. its maximum capacity, the device Users may disable the function or set a valid value between 1 and 99. The amount of time taken to display a successful verification message. Valid value: 1 to 9 seconds. Periodic Del of Blocklist Photo Authentication Timeout(s) P a g e | 53 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 8.3 Face Parameters Tap Face on the System interface to go to the Face parameter settings. FRR High Medium Low FAR Low Medium High Function Description Function Name Anti-Spoofing Settings Recommended Matching Thresholds 1: N 85 82 80 1:1 80 75 70 Description 2D Monocular Anti-Spoofing: It uses visible light images to detect spoofing attempts and assess whether the biometric source sample provided is of a real person (a live human being) or a false representation. 2D Monocular Anti-Spoofing Threshold: It facilitates judging whether the captured visible image is of a real person (a live human being). The larger the value, the better the anti-spoofing performance using visible light. 2D Binocular Anti-Spoofing: It uses near-infrared spectra imaging to identify and prevent fake photos and video attacks. 2D Binocular Anti-Spoofing Threshold: It is convenient to judge whether the near-infrared spectral imaging is a fake photo and video. The larger the value, the better the anti-spoofing performance of near-infrared spectral imaging. Note: The user must enable both 2D Monocular Anti-Spoofing and 2D Binocular Anti-Spoofing in the Anti-Spoofing settings. When one of the switches is switched on, the other is turned on at the same time by default. When the option is turned on or off, the device reboots automatically to execute the function. P a g e | 54 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Camera Exposure Settings Face Identifying Settings Face AE: When the face is in front of the camera in Face AE mode, the brightness of the face area increases, while other areas become darker. WDR: Wide Dynamic Range (WDR) balances light and extends image visibility for surveillance videos under high contrast lighting scenes and improves object identification under bright and dark environments. Anti-flicker Mode: It is used when WDR is turned off. It helps to reduce flicker when the devices screen flashes at the same frequency as the light. 1: N Threshold Value: The verification will be successful only if the similarity between the acquired facial image and all registered facial templates is greater than the set value in the 1: N verification mode. The valid value ranges from 0 to 100. The higher the thresholds, the lower the misjudgement rate and higher is the rejection rate, and vice versa. It is recommended to set the default value of 75. 1:1 Threshold Value: Under 1:1 verification mode, the verification will only be successful when the similarity between the acquired facial image and the users facial templates enrolled in the device is greater than the set value. The valid value ranges from 0 to 100. The higher the thresholds, the lower the misjudgement rate and the higher is the rejection rate, and vice versa. It is recommended to set the default value of 63. Face Enrolment Threshold: During face enrolment, 1: N comparison is used to determine whether the user has already registered before. When the similarity between the acquired facial image and all registered facial templates is greater than the set threshold, it indicates that the face has already been registered. 1: N Match Threshold for Masked People: The recognition rate of mask wearing under the setting of 1:N verification mode. The higher the thresholds, the lower are the misjudgement rate, and higher is the rejection rate, and vice versa. It is recommended to set the default value of 68. Face Pitch Angle: It is the pitch angle tolerance of a face for facial template registration and comparison. If a faces pitch angle exceeds the set value, it will be filtered by the algorithm, i.e., ignored by the terminal thus no registration and comparison interface will be triggered. Face Rotation Angle: It is the rotation angle tolerance of a face for facial template registration and comparison. If a faces rotation angle exceeds the set value, it will be filtered by the algorithm, i.e., ignored by the terminal thus no registration and comparison interface will be triggered. Image Quality: It is the image quality for facial registration and comparison. The higher the value, the more clearer image is required. P a g e | 55 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Minimum Face Size: It sets the minimum face size required for facial registration and comparison. If the minimum size of the captured image is smaller than the set value, then it will be filtered off and not recognized as a face. This value can also be interpreted as the face comparison distance. The farther the individual is, the smaller the face, and the smaller number of pixels of the face obtained by the algorithm. Therefore, adjusting this parameter can adjust the farthest comparison of distance of faces. When the value is 0, the face comparison distance is not limited. Identifying Mode Multi-face Identifying: When it is toggled on, the device can identify multiple faces at once. The Content Mode to Display, and Count to Display can be configured only if it is toggled on. Content Mode to Display: You can select the content displayed below the user photo in the interface after the face verification is successful. Such as only display the User ID, display the Name, display the User ID + Name, display Timestamp, display User ID + Timestamp, display Name +
Timestamp. Count to Display: You can choose the number of face verification results to be displayed in the interface at once, e.g., if set to 3, the interface displays up to 3 successful user verifications at once. Note: The Count to Display can be set from 1 to 4 users. Discrete Identifying: The same face can only be recognized once. To recognize leave the face recognition area and re-enter it before it can be recognized again. it again, you must Face Comparison Interval(s): After the interval identifying is clicked
(selected), for example, if the comparison interval is set to 5 seconds, then the face recognition will verify the face every 5 seconds. Valid value: 0 to 9 seconds. 0 means continuous identifying, 1 to 9 means identifying at intervals. Visible-Infra Light Hybrid Matching Mode: Dual-mode recognition in near-
infrared and visible light. Apply NIR recognition, visible light recognition, or NIR and visible light combination in dual-mode recognition according to different skin colour comparison scenarios automatically. This value controls the turning on and off of the LED light. The larger the value, the more the LED light will turn on or off frequently. It sets the value for change in the cameras field of view known as potential motion detection that wakes up the terminal from standby to the comparison interface. The larger the value, the more sensitive the system would be, i.e., if a larger value is set, the comparison interface activates with much ease, and the motion detection is frequently triggered. Flash Light Sensitivity Motion Detection Sensitivity P a g e | 56 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Face Algorithm It has facial algorithm related information and pause the facial template update. Note:
1) Improper adjustment of the exposure and quality parameters may severely affect the performance of the device. Please adjust the exposure parameter only under the guidance of the after-sales service personnel of our company. 2) Face AE and Multi-face identifying are mutually exclusive options. When the Multi-face identifying feature switch is turned on, the Face AE switch will be automatically turned off. If you turn on Face AE at this time, the recognition mode will change to single face recognition mode. 3) The Face comparison interval and Tracking identification are mutually exclusive options. If the Tracking identification switch is turned on, the Face comparison interval function in the Face Identifying Settings will be disabled, and vice versa. Process to modify the Facial Recognition Accuracy On the System interface, tap on Face > Anti-Spoofing and then toggle to enable 2D Monocular Anti-Spoofing and 2D Binocular Anti-Spoofing to set the anti-spoofing. Then, on the Main Menu, tap Auto-Test > Test Face and perform the face test. Tap three times for the scores on the right upper corner of the screen, and the red rectangular box appears to start adjusting the mode. Keep one arm distance between the device and the face. It is recommended not to move the face in a wide range. 8.4 Video Intercom Parameters Tap Video Intercom Parameters on the System interface. After downloading and installing the ZSmart APP on the phone, open it and scan the QR code to add the device for video door phone connectivity. P a g e | 57 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Connect to ZSmart APP as follows:
After downloading and installing the ZSmart APP on your phone, create an User account initially with your Email ID. After creating the User account, log in to the App, and click to add the device. The process is P a g e | 58 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual You can add the device by Scanning a code. After the addition is successful, the device is displayed on the terminal page. P a g e | 59 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Video Door Phone Connection Visitors tap to make a call and the phone will ring. The user can accept or decline the call. After the user accepts the call, it will open the video door phone interface. Enter the password to unlock the door. Item Description Screenshot Click to take a screenshot. The icon will become blue when you click it, and you can talk to the device at this time. Click to record a video. Photo album View and delete screenshots and the recorded videos. Click to open the door remotely. The unlocking record is saved in Me >
Message Centre. Speak Record Unlock The device has a built-in temperature sensor, and when the environment temperature is too low or too 8.5 Temperature Management high, it will trigger self-heating or shut down. Click Temperature Mgt. on the System interface. P a g e | 60 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Function Description Function Name Description Device Temperature This column shows the real-time temperature of the device. Min. Temp. to Self-
Heating Once the device temperature is lower than the set value, the device will start self-heating, the range is 0 to 10(C). Max. Temp to Shutdown When the device temperature is lower than the set value, it will shut down automatically to protect the hardware, the range is 70 to 90 (C). 8.6 Detection Management Tap Detection Management on the System interface to configure the Detection Management settings. Function Description Function Name Description Enable Mask Detection Deny Access Without Mask It enables or disables the mask detection function. When enabled, the device identifies whether the user is wearing a mask or not during verification. It enables or disables the access of a person without mask. When enabled, the device denies access of a person, if not wearing a mask. Allow Unregistered People to Access It enables or disables the access of unregistered person. When enabled, the device allows the person to enter without registration. P a g e | 61 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Enable Capture of Unregistered Person To enable or disable capturing the unregistered person. When enabled, the device will automatically capture the photo of the unregistered person, enabling this feature requires to enable Allow Unregistered People to Access. Trigger External Alarm When enabled, if the user is not wearing a mask, the system will trigger an alarm. Clear External Alarm It clears the triggered alarm records of the device. External Alarm Delay(s) It is the delay(s) time for triggering an external alarm. It can be set in seconds. Users may disable the function or set a value between 1 to 255. Update Firmware Update the detection firmware version. 8.7 Device Type Setting Tap Device Type Setting on the System interface to configure the Device Type Setting settings. Function Name Time Attendance Terminal Access Control Terminal Description Set the device as a time attendance terminal. Set the device as an access control terminal. Note: After changing the device type, the device will delete all the data and restart, and some functions will be adjusted accordingly. 8.8 Security Settings Tap Security Settings on the System interface to go to the Security settings. P a g e | 62 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Function Description Function Name Description Security Mode Standalone Communication Select whether to enable the security mode to protect the device and the user's personal information. You can set the device to work offline and hide the user's personal information to prevent leakage during user verification. To avoid being unable to use when the device is offline, you can download the C/S software (such as ZKAccess 3.5) on your computer in advance for offline use. SSH SSH is used to enter the background of the device for maintenance. User ID Masking Display Verification Name Display Verification Mode 8.9 Factory Reset When enabled, and then the user is successfully compared and verified, the User ID in the displayed verification result will be replaced with an * to achieve secure protection of sensitive private data. Set whether to display the username in the verification result interface. Set whether to display the verification mode in the verification result interface. The Factory Reset function restores the device settings such as communication settings and system settings, to the default factory settings (this function does not clear registered user data). Tap Reset on the System interface and then tap OK to restore the default factory settings. P a g e | 63 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 9 Personalize Settings Tap Personalize the Main Menu interface to customize interface settings, voice, bell, punch state options, and shortcut key mappings. 9.1 Interface Settings Tap User Interface on the Personalize interface to customize the display style of the main interface. Function Description Function Name Wallpaper Language Menu Screen Timeout (s) Description It helps to select the main screen wallpaper according to the user preference. It helps to select the language of the device. When there is no operation, and the time exceeds the set value, the device automatically goes back to the initial interface. The function can either be disabled or set the required value between 60 and 99999 seconds. P a g e | 64 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Idle Time To Slide Show (s) When there is no operation, and the time exceeds the set value, a slide show is displayed. The function can be disabled, or you may set the value between 3 and 999 seconds. Slide Show Interval
(s) It is the time interval in switching between different slide show pictures. The function can be disabled, or you may set the interval between 3 and 999 seconds. Idle Time to Sleep
(m) If the sleep mode is activated, and when there is no operation in the device, then the device will enter standby mode. This function can be disabled or set a value within 1-999 minutes. Main Screen Style The style of the main screen can be selected according to the user preference. Company Name Enter the company name here. The company name is printed when the company name option in the print information setting is enabled. 9.2 Voice Settings Tap Voice on the Personalize interface to configure the voice settings. Function Description Function Name Description Voice Prompt Toggle to enable or disable the voice prompts during function operations. Touch Prompt Toggle to enable or disable the keypad sounds. Volume Adjust the volume of the device which can be set between 0-100. 9.3 Bell Schedules Tap Bell Schedules on the Personalize interface to configure the Bell settings. P a g e | 65 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual New Bell Schedule Tap New Bell Schedule on the Bell Schedule interface to add a new bell schedule. Function Description Function Name Bell Status Toggle to enable or disable the bell status. Description Bell Time Repeat Ring Tone Once the required time is set, the device automatically triggers to ring the bell during that time. Set the required number of counts to repeat the scheduled bell. Select a ringtone. Internal Bell Delay(s) Set the replay time of the internal bell. Valid values range from 1 to 999 seconds. Once the bell is scheduled, on the Bell Schedules interface, tap All Bell Schedules to view the newly On the All-Bell Schedules interface, tap on the required bell schedule, and tap Edit to edit the selected bell schedule. The editing method is the same as the operations of adding a new bell schedule. On the All-Bell Schedules interface, tap the required bell schedule, tap Delete, and then tap Yes to delete All Bell Schedules scheduled bell. Edit the scheduled bell Delete a bell the selected bell. P a g e | 66 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 9.4 Punch States Options Tap Punch States Options on the Personalize interface to configure the punch state settings. Function Description Function Name Punch State Mode Description Off: Disable the punch state function. Therefore, the punch state key set under Shortcut Key Mappings menu will become invalid. Manual Mode: Switch the punch state key manually, and the punch state key will disappear after Punch State Timeout. Auto Mode: The punch state key will automatically switch to a specific punch status according to the predefined time schedule which can be set in the Shortcut Key Mappings. Manual and Auto Mode: The main interface will display the auto-switch punch state key. However, the users will still be able to select alternative that is the manual attendance status. After timeout, the manual switching punch state key will become auto-switch punch state key. Manual Fixed Mode: After the punch state key is set manually to a particular punch status, the function will remain unchanged until it is being manually switched again. Fixed Mode: Only the manually fixed punch state key will be shown. Users cannot change the status by pressing any other keys. 9.5 Shortcut Key Mappings Users may define shortcut keys for attendance status and for functional keys which will be defined on the main interface. So, on the main interface, when the shortcut keys are pressed, the corresponding attendance status or the function interface will be displayed directly. P a g e | 67 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Tap Shortcut Key Mappings on the Personalize interface to set the required shortcut keys. On the Shortcut Key Mappings interface, tap on the required shortcut key to configure the shortcut key settings. On the Shortcut Key (that is "F1") interface, tap function to set the functional process of the shortcut key either as punch state key or function key. If the Shortcut key is defined as a function key (such as New user, All users, etc.), the configuration is completed as shown in the image below. If the Shortcut key is set as a punch state key (such as check in, check out, etc.), then it is required to set the punch state value (valid value 0~250), name. Set the switch time The switch time is set in accordance with the punch state options. When the Punch State Mode is set to Auto Mode, the switch time should be set. On the Shortcut Key interface, tap Set Switch Time to set the switch time. On the Switch Cycle interface, select the switch cycle (Monday, Tuesday, etc.) as shown in the image below. P a g e | 68 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Once the Switch cycle is selected, set the switch time for each day, and tap OK to confirm, as shown in the image below. Note: When the function is set to Undefined, the device will not enable the punch state key. P a g e | 69 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 10 Data Management On the Main Menu, tap Data Mgt. to delete the relevant data in the device. 10.1 Delete Data Tap Delete Data on the Data Mgt. interface to delete the required data. Function Description Function Name Description Delete Access Records To delete the attendance data/access records conditionally. Delete Attendance Photo To delete the attendance photos of designated personnel. Delete Blocklist Photo To delete the photos taken during failed verifications. Delete All Data To delete the information and attendance logs/access records of all registered users. Delete Admin Role To remove all the administrator privileges. Delete Access Control To delete all the access data. Delete User Photo Templates To delete all the user photo templates on the device. P a g e | 70 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Delete Profile Photo To delete all the user photos on the device. Delete Wallpaper To delete all the wallpapers in the device. Delete Screen Savers To delete all the screen savers in the device. The user may select Delete All or Delete by Time Range when deleting the access records, attendance photos or block listed photos. Selecting Delete by Time Range, you need to set a specific time range to delete all data within a specific period. Select Delete by Time Range. Set the time range and tap OK. P a g e | 71 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 11 Access Control On the Main Menu, tap Access Control to set the schedule of the door opening, locks control and to configure other parameters settings related to access control. To gain access, the registered user must meet the following conditions:
The relevant doors current unlock time should be within any valid time zone of the users period. The corresponding users group must already be set in the door unlock combination (and if there are other groups, being set in the same access combo, then the verification of those groups members is also required to unlock the door). In default settings, new users are allocated into the first group with the default group time zone, where the access combo is "1" and is set in unlock state by default. P a g e | 72 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 11.1 Access Control Options the terminal and related equipment. Tap Access Control Options on the Access Control interface to set the parameters of the control lock of Description Function Description Function Name Gate Control Mode Door Lock Delay (s) It toggles between ON or OFF switch to get into the gate control mode or not. When set to ON, the interface removes the Door lock relay, Door sensor relay, and Door sensor type options. The length of time that the device controls the electric lock to be in unlock state. Valid value: 1 to 99 seconds; 0 seconds represents disabling the function. Door Sensor Delay (s) If the door is not locked and is left open for a certain duration (Door Sensor Delay), an alarm will be triggered. The valid value of Door Sensor Delay ranges from 1 to 255 seconds. Door Sensor Type There are three types of Sensors: None, Normal Open (NO), and Normal Closed
(NC). None: It means the door sensor is not in use. Normally Open (NO): It means the door is always left open when the electric power is on. Normally Closed (NC): It means the door is always left closed when the electric power is on. P a g e | 73 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Verification Mode The supported verification mode includes Password/Card/Face, User ID Only, Password, Card Only, Password+Card, Password/Card, Face Only, Face +
Password and Face +Card. Door Available Time Period It sets the timing for the door so that the door is accessible only during that period. Normal Open time Period It is the time-period for "Normal Open" mode, during which the door remains open at all times. Master Device Slave Device Auxiliary Input Configuration Verify Mode by RS485 Speaker Alarm Reset Access Settings While configuring the master and slave devices, you may set the state of the master as Out or In. Out: A record of verification on the master device is a check-out record. In: A record of verification on the master device is a check-in record. While configuring the master and slave devices, you may set the state of the slave as Out or In. Out: A record of verification on the slave device is a check-out record. In: A record of verification on the slave device is a check-in record. Set the auxiliary terminal device's door unlock time period and auxiliary output type. Auxiliary output types include None, Trigger door open, Trigger Alarm, Trigger door open and Alarm. The verification mode is used when the device is used either as a host or slave. The supported verification mode includes Card Only, and Card + Password. It transmits a sound alarm or disassembly an alarm from the local. When the door is closed or the verification is successful, the system cancels the alarm from the local. The access control reset parameters includes door lock delay, door sensor delay, door sensor type, verification mode, door available time period, normal open time period, master device, and alarm. However, erased access control data in Data Mgt. is excluded. 11.2 Time Rule Setting Tap Time Rule on the Access Control interface to configure the time settings. The entire system can be defined up to 50 Time Periods. Each time-period represents 10 Time Zones, i.e., 1 week and 3 holidays, and each time zone is a standard 24-hour period per day and the user can only verify within the valid time-period. One can set a maximum of 3 time periods for every time zone. The relationship among these time-periods is "OR". Thus, when the verification time falls in any one of these time-periods, the The Time Zone format of each time-period is HH MM-HH MM, which is accurate to minutes verification is valid. according to the 24-hour clock. P a g e | 74 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Tap the grey box to search the required Time Zone and specify the required Time Zone number (maximum up to 50 zones). On the selected Time Zone number interface, tap on the required day (that is Monday, Tuesday, etc.) to set off the time. Specify the start and the end time, and then tap OK. P a g e | 75 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Note:
as 23:57 to 23:56). to 23:59). 11.3 Holidays 1) The door is inaccessible for the whole day when the End Time occurs before the Start Time (such 2) It is the time interval for valid access when the End Time occurs after the Start Time (such as 08:00 3) The door is accessible for the whole day when the End Time occurs after the Start Time (such that Start Time is 00:00 and End Time is 23:59). 4) The default Time Zone 1 indicates that the door is open all day long. Whenever there is a holiday, you may need a distinct access time; but changing everyone's access time one by one is extremely cumbersome, so a holiday access time can be set that applies to all employees and the user will be able to open the door during the holidays. Tap Holidays on the Access Control interface to set up the Holiday access. Add a New Holiday Tap Add Holiday on the Holidays interface and set the holiday parameters. P a g e | 76 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual On the Holidays interface, select a holiday item to be modified. Tap Edit to modify holiday parameters. Edit a Holiday Delete a Holiday On the Holiday interface, select a holiday item to be deleted and tap Delete. Press OK to confirm the deletion. After deletion, this holiday does not display on the All-Holidays interface. 11.4 Combined Verification Access groups are arranged into different door-unlocking combinations to achieve multiple verifications and strengthen security. In a door-unlocking combination, the range of the combined number N is 0 N 5 and the number of members N may all belong to one access group or may belong to five different access Tap Combined Verification on the Access Control interface to configure the combined verification groups. setting. On the combined verification interface, tap the Door-unlock combination to be set, tap the up and down arrows to input the combination number, and then press OK. For Example:
The Door-unlock combination 1 is set as (01 03 05 06 08), indicating that the unlock combination 1 consists of 5 people, and the 5 individuals are from 5 groups, namely, Access Control Group 1 (AC group 1), AC group 3, AC group 5, AC group 6, and AC group 8, respectively. P a g e | 77 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual The Door-unlock combination 2 is set as (02 02 04 04 07), indicating that the unlock combination 2 consists of 5 people; the first two are from AC group 2, the next two are from AC group 4, and the last person is from AC group 7. The Door-unlock combination 3 is set as (09 09 09 09 09), indicating that there are 5 people in this combination; all of which are from AC group 9. The Door-unlock combination 4 is set as (03 05 08 00 00), indicating that the unlock combination 4 consists of only three people. The first person is from AC group 3, the second person is from AC group 5, and the third person is from AC group 8. Note: To delete the door-unlock combination, set all the Door-unlock combinations to 0. 11.5 Anti-Passback Setup A user may be followed by some person(s) to enter the door without verification, resulting in a security breach. So, to avoid such situations, the Anti-Passback option was developed. Once it is enabled, the check-in and check-out record must occur alternatively to open the door to represent a consistent pattern. This function requires two devices to work together:
One device is installed on the indoor side of the door (master device), and the other one is installed on the outdoor side of the door (the slave device). The two devices communicate via the Wiegand signal. The Wiegand format and Output type (User ID / Card Number) adopted by the master device and slave device must be consistent. Tap Anti-Passback Setup on the Access Control interface. P a g e | 78 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Function Description Function Name Description Anti-Passback Direction No Anti-Passback: The Anti-Passback function is disabled, which means successful verification through either the master device or slave device can unlock the door. The attendance state is not saved in this option. Out Anti-Passback: The user can check-out only if the last record is a check-in record otherwise an alarm is raised. However, the user can check-in freely. In Anti-Passback: The user can check-in again only if the last record is a check-out record otherwise an alarm is raised. However, the user can check-
out freely. In/Out Anti-Passback: In this case, a user can check-in only if the last record is a check-out or the user can check-out only if the last record is a check-in otherwise the alarm is triggered. 11.6 Duress Options Once a user activates the duress verification function with a specific authentication method(s), and when he/she is under coercion and authenticates using duress verification, the device unlocks the door as usual. At the same time, a signal is sent to trigger the alarm as well. On the Access Control interface, tap Duress Options to configure the duress settings. Description Function Description Function Name Alarm on Password When an user uses the password verification method, an alarm signal is generated only when the password verification is successful otherwise there is no alarm signal. Alarm Delay (s) The alarm signal does not transmit until the alarm delay time elapses. The value ranges from 1 to 999 seconds. Duress Password Set the 6-digit duress password. When the user enters this duress password for verification, an alarm signal is generated. P a g e | 79 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 12 Attendance Search Once the identity of a user is verified, the access record is saved in the device. This function enables users to check their event logs. Select Attendance Search on the Main Menu interface to search for the required event logs. The process of searching for attendance and blocklist photos is similar to that of searching for event logs. The following is an example of searching for event logs. On the Attendance Search interface, tap Event Logs to search for the required record. 1. Enter the user ID to be searched and tap OK. If you want to search for records of all users, tap OK without entering any user ID. 2. Select the time range in which the records need to be searched. P a g e | 80 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 3. Once the record search completes. Tap the record highlighted in green to view its details. 4. The below figure shows the details of the selected record. P a g e | 81 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Devices with the printing function can print attendance records when a printer is connected (this function 13 Print Settings is optional and only implemented in some products). Tap Print on the Main Menu interface. 13.1 Print Data Field Settings print. Select Data Field Setup on the Print interface. Toggle button to turn on/off the fields requiring a P a g e | 82 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 13.2 Print Options Settings function. Select the Printer Options on the Print interface. Toggle button to enable or disable the Paper Cut Remarks: To turn on the Paper Cut function, it is required to connect the device with a printer with paper cutting function, so that the printer will cut papers according to the selected printing information while printing. P a g e | 83 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 14 Autotest Select Main Menu, tap Autotest. It enables the system to automatically test whether the functions of various modules are working normally, including the LCD, Voice, Camera, and Real-Time Clock (RTC). Function Description Function Name Description Test All Test LCD Test Voice Test Face To automatically test whether the LCD, Audio, Camera and RTC are working normally. To automatically test the display of the LCD screen by displaying all the color bands including pure white and pure black to check whether the screen displays the colors accurately. To automatically test whether the audio files stored in the device are complete and the voice quality is good. To test if the camera functions properly, it checks the photos taken and determines if they are clear enough. Test Clock RTC To test the RTC. The device checks whether the clock works normally and accurately with a stopwatch. Touch the screen to start counting and press it again to stop counting. P a g e | 84 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 15 System Information On the Main Menu, tap System Info to view the storage status, the version information of the device, and firmware information. Description Function Description Function Name Device Capacity Displays the current device's user storage, card, password and face storage, administrators, records, attendance and blocklist photos, and profile photos. Device Info Displays the device's name, serial number, MAC address, face algorithm, platform information, MCU Version, Manufacturer, and manufacture date. Firmware Info Displays the firmware version and other version information of the device. Privacy Policy Display the device's privacy policy. P a g e | 85 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 16 Connect to ZKBiosecurity Software 16.1 Set the Communication Address Device side 1. Tap System settings > Network settings > TCP/IP settings in the main menu to set the IP address and gateway of the device.
(NOTE: The IP address should be able to communicate with the ZKBioSecurity server, preferably in the same network segment with the server address) 2. In the main menu, click System settings > Cloud server settings to set the server address and the server port. Server address: Set the IP address as of the ZKBioSecurity server. Server port: Set the server port as of ZKBioSecurity (The default is 6609). P a g e | 86 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Software side Login to ZKBioSecurity software, click System > Communication > Communication Monitor to set the ADMS Service Port, as shown in the figure below:
16.2 Add Device on the Software Add the device by searching. The process is as follows:
1) Click Access > Device > Search, to open the Search interface in the software. 2) Click Search and it will prompt [Searching]. 3) After searching, the list, the total number of access controllers are displayed. 4) Click [Add] in the operation column, a new window will pop-up. Select Icon type, Area, and Add to Level from each dropdown and click [OK] to add the device. P a g e | 87 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 16.3 Mobile Credential given below:
After downloading and installing the App, the user needs to set the Server before login. The steps are 1. In [System] > [Basic Management] > [Parameters], set Enable QR Code to Yes, and select the QR code status according to the actual situation. The default is Dynamic, the valid time of the QR code can be set. 2. On the Server, choose [System] > [Authority Management] > [Client Register] to add a registered App client. P a g e | 88 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 3. Open the App on the Smartphone. On the login screen, tap [Server Setting] and type the IP Address or the Domain Name of the Server, and its Port Number. 4. Tap the QR Code icon to scan the QR code of the new App client. After the client is identified successfully, set the Client Name, and tap [Connection Test]. 5. After the network is connected successfully, tap [Save]. The Mobile Credential function is only valid when logging in as an employee, tap on Employee to switch to Employee Login screen. Enter the Employee ID and Password (Default: 123456) to login. 6. Tap [Mobile Credential] on the App, and a QR code will appear, which includes employee ID and card number (static QR code only includes card number) information. P a g e | 89 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual The QR code can replace a physical card on a specific device to achieve contactless authentication to open the door. While using this function for the first time, the App will prompt to authorize the modification of screen brightness settings, as shown in the figure:
The QR code is automatically refreshed for every 30s, and it also supports manual refresh. Note: For other specific operations, please refer to ZKBioSecurity Mobile App User Manual. P a g e | 90 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Appendix 1 Images sources. Requirements of Live Collection and Registration of Visible Light Face 1) It is recommended to perform registration in an indoor environment with an appropriate light source without underexposure or overexposure on the face. 2) Do not place the device towards outdoor light sources like door or windows or other harsh light 3) Dark-color apparels other than the background color are recommended for registration. 4) Expose your face and forehead properly and do not cover your face and eyebrows with your hair. 5) It is recommended to show a normal facial expression. (A smile is acceptable, but do not close your eyes, or incline your head to any orientation). 6) Two images are required for a person with eyeglasses, one image with eyeglasses and the other without them. 7) Do not wear accessories like a scarf or mask that may cover your mouth or chin. 8) Please face right towards the capturing device and locate your face in the image capturing area as shown in the image below. 9) Do not add more than one face in the capturing area. 10) A distance of 50cm to 80cm is recommended for capturing the image. (The distance is adjustable, subject to body height). Image1:Face Capture Area P a g e | 91 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Requirements for Visible Light Digital Face Image Data The digital photo should be straight-edged, coloured, half-portrayed with only one person, and the person should be uncharted and in casuals. Persons who wear eyeglasses should remain to put on eyeglasses for 200 pixels or above are recommended with no less than 115 pixels of distance. A neutral face or smile with eyes naturally open is recommended. The horizontal rotating angle should not exceed 10, elevation should not exceed 10, and depression Masks or coloured eyeglasses are not allowed. The frame of the eyeglasses should not cover the eyes and should not reflect light. For persons with thick eyeglasses frames, it is recommended to capture two images, one with eyeglasses and the other one without them. Complete face with clear contour, real scale, evenly distributed light, and no shadow. getting photos captured. Eye Distance Facial Expression Gesture and Angel angle should not exceed 10. Accessories Face Image Format Should be in BMP, JPG, or JPEG. Data Requirement Should comply with the following requirements:
1) White background with dark-coloured apparel. 2) 24bit true color mode. 3) JPG format compressed image with not more than 20kb size. 4) Resolution should be between 358 x 441 to 1080 x 1920. 5) The vertical scale of head and body should be in a ratio of 2:1. 6) The photo should include the captured persons shoulders at the same horizontal level. 7) The captured persons eyes should be open and with clearly seen iris. 8) A neutral face or smile is preferred, showing teeth is not preferred. 9) The captured person should be easily visible, natural in color, no harsh shadow or light spot or reflection in the face or background. The contrast and lightness level should be appropriate. P a g e | 92 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Appendix 2 Privacy Policy Notice:
To help you better use the products and services of ZKTeco (hereinafter referred as "we", "our", or "us") a smart service provider, we consistently collect your personal information. Since we understand the importance of your personal information, we took your privacy sincerely and we have formulated this privacy policy to protect your personal information. We have listed the privacy policies below to precisely understand the data and privacy protection measures related to our smart products and services. Before using our products and services, please read carefully and understand all the rules and provisions of this Privacy Policy. If you do not agree to the relevant agreement or any of its terms, you must stop using our products and services. I. Collected Information To ensure the normal product operation and help the service improvement, we will collect the information voluntarily provided by you or provided as authorized by you during registration and use or generated as a result of your use of services. 1. User Registration Information: At your first registration, the feature template (Fingerprint template/Face template/Palm template) will be saved on the device according to the device type you have selected to verify the unique similarity between you and the User ID you have registered. You can optionally enter your Name and Code. The above information is necessary for you to use our products. If you do not provide such information, you cannot use some features of the product regularly. 2. Product information: According to the product model and your granted permission when you install and use our services, the related information of the product on which our services are used will be collected when the product is connected to the software, including the Product Model, Firmware Version Number, Product Serial Number, and Product Capacity Information. When you connect your product to the software, please carefully read the privacy policy for the specific software. II. Product Security and Management 1. When you use our products for the first time, you shall set the Administrator privilege before performing specific operations. Otherwise, you will be frequently reminded to set the Administrator privilege when you enter the main menu interface. If you still do not set the Administrator privilege after receiving the system prompt, you should be aware of the possible security risk (for example, the data may be manually modified). P a g e | 93 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual 2. All the functions of displaying the biometric information are disabled in our products by default. You can choose Menu > System Settings to set whether to display the biometric information. If you enable these functions, we assume that you are aware of the personal privacy security risks specified in the privacy policy. 3. Only your user ID is displayed by default. You can set whether to display other user verification information (such as Name, Department, Photo, etc.) under the Administrator privilege. If you choose to display such information, we assume that you are aware of the potential security risks (for example, your photo will be displayed on the device interface). 4. The camera function is disabled in our products by default. If you want to enable this function to take pictures of yourself for attendance recording or take pictures of strangers for access control, the product will enable the prompt tone of the camera. Once you enable this function, we assume that you are aware of the potential security risks. 5. All the data collected by our products is encrypted using the AES 256 algorithm. All the data uploaded by the Administrator to our products are automatically encrypted using the AES 256 algorithm and stored securely. If the Administrator downloads data from our products, we assume that you need to process the data and you have known the potential security risk. In such a case, you shall take the responsibility for storing the data. You shall know that some data cannot be downloaded for sake of data security. 6. All the personal information in our products can be queried, modified, or deleted. If you no longer use our products, please clear your personal data. III. Others You can visit https://www.zkteco.com/cn/index/Index/privacy_protection.html to learn more about how we collect, use, and securely store your personal information. To keep pace with the rapid development of technology, adjustment of business operations, and to cope with customer needs, we will constantly deliberate and optimize our privacy protection measures and policies. Welcome to visit our official website at any time to learn our latest privacy policy. P a g e | 94 Copyright2022 ZKTECO CO., LTD. All rights reserved. ProFace X (DS) User Manual Eco-friendly Operation The product's "eco-friendly operational period" refers to the time during which this product will not discharge any toxic or hazardous substances when used in accordance with the prerequisites in this manual. The eco-friendly operational period specified for this product does not include batteries or other components that are easily worn down and must be periodically replaced. The battery's eco-friendly operational period is 5 years. Hazardous or Toxic substances and their quantities Hazardous/Toxic Substance/Element Lead (Pb) Mercury
(Hg) Cadmium
(Cd) Hexavalent Chromium
(Cr6+) Polybrominated Biphenyls (PBB) Polybrominated Diphenyl Ethers
(PBDE) Component Name Chip Resistor Chip Capacitor Chip Inductor Diode ESD component Buzzer Adapter Screws indicates that the total amount of toxic content in all the homogeneous materials is below the limit as specified in SJ/T 113632006. indicates that the total amount of toxic content in all the homogeneous materials exceeds the limit as specified in SJ/T 113632006. Note: 80% of this products components are manufactured using non-toxic and eco-friendly materials. The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. P a g e | 95 Copyright2022 ZKTECO CO., LTD. All rights reserved. FCC Warning:
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. No.32,Pingshan Industrial Avenue,Tangxia Town, Dongguan City,Guangdong Province,China 523728 Phone : +86 769 - 82109991 Fax
: +86 755 - 89602394 www.zkteco.com Copyright 2022 ZKTECO CO., LTD. All Rights Reserved.
1 2 | label | ID Label/Location Info | 66.57 KiB | July 01 2022 |
4 74.9 E) Smart Access Control Terminal Model: ProFace X (DS) Input: DC 12V = 3A Operating Temperature: -30C ~ +45C Operating Humidity: 5%-93%
FCC ID: 2AJ9T-20805 Made in China
1 2 | Declaration Document | Cover Letter(s) | 69.95 KiB | July 01 2022 |
Differences Declaration To whom concern, We company ZKTECO CO., LTD. Here by declares:
The product model(s) ProFace X(CH/DS) is the same PCB layout, electronic schematic and Antenna with ProFace X(DS), which tested in Shenzhen Huatongwei International Inspection Co., Ltd., the only difference is different model names for commercial purpose. Sincerely yours, Name (in print): Zhonglie Ge Company name: ZKTECO CO., LTD. Company address: No.32,Pingshan Industrial Avenue,Tangxia Town,Dongguan City,Guangdong Province,China 523728 Tel: 0769-82109991 E-Mail: gzl@zkteco.com
1 2 | FCC Short & Long Term Confidentiality Request Rev4.1 | Cover Letter(s) | 84.19 KiB | July 01 2022 |
ZKTECO CO., LTD. Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Subject; Request for Long Term Confidentiality Date: 2022-06-27 FCC ID: 2AJ9T-20805 To Whom It May Concern, Pursuant to the provisions of the Commissions rules Title 47 Sections 0.457 and 0.459, we are requesting the Commission to withhold the following attachment(s) as confidential documents from public disclosure indefinitely. These documents contain detailed system and equipment descriptions and are considered as proprietary information in operation of the equipment. The public disclosure of these documents might be harmful to our company and would give competitors an unfair advantage in the market. Schematic Diagram Block Diagram Operational Description It is our understanding that all measurement test reports, FCC ID label format and correspondence during the certification review process cannot be granted as confidential documents and this information will be available for public review once the grant of equipment authorization is issued. Sincerely, Signature:
Name: Zhonglie Ge Title: Engineer
1 2 | Letter of Authorization Rev 2.0 | Cover Letter(s) | 104.76 KiB | July 01 2022 |
ZKTECO CO., LTD. Letter of Authorization Company:
ZKTECO CO., LTD. Address:
No.32,Pingshan Industrial Avenue,Tangxia Town,Dongguan City,Guangdong Province,China 523728 Product Name: Smart Access Control Terminal Model Number: ProFace X(DS), ProFace X(CH/DS) FCC Identifier: 2AJ9T-20805 We authorize MiCOM Labs Inc, 575 Boulder Court, Pleasanton, California 94566, USA, to act on our behalf on all matters concerning the above named equipment. Any individual within MiCOM Labs is authorized to act on our behalf and take action on the application. We declare that MiCOM Labs Inc, 575 Boulder Court, Pleasanton, California 94566, USA, is allowed to forward all information related to the approval project to the Federal Communication Commission and to discuss any issues concerning the approval application. Any and all acts carried out by MiCOM Labs on our behalf shall have the same effect as acts of our own. Name: Zhonglie Ge Date: 2022-06-27 Title: Engineer
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2022-07-01 | 13.56 ~ 13.56 | DXX - Part 15 Low Power Communication Device Transmitter | Original Equipment |
2 | 2412 ~ 2462 | DTS - Digital Transmission System |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2022-07-01
|
||||
1 2 | Applicant's complete, legal business name |
ZKTECO CO., LTD.
|
||||
1 2 | FCC Registration Number (FRN) |
0026008086
|
||||
1 2 | Physical Address |
No.32,Pingshan Industrial Avenue,Tangxia Town, Dongguan City,Guangdong Province,China 523728
|
||||
1 2 |
No.32,Pingshan Industrial Avenue,Tangxia Town
|
|||||
1 2 |
Dongguan, N/A
|
|||||
1 2 |
China
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
c******@micomlabs.com
|
||||
1 2 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
1 2 |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
|||||
app s | FCC ID | |||||
1 2 | Grantee Code |
2AJ9T
|
||||
1 2 | Equipment Product Code |
20805
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
Z****** G********
|
||||
1 2 | Title |
Engineer
|
||||
1 2 | Telephone Number |
+86 0******** Extension:
|
||||
1 2 | Fax Number |
+86 0********
|
||||
1 2 |
G******@ZKTECO.COM
|
|||||
app s | Technical Contact | |||||
1 2 | Firm Name |
ZKTECO CO., LTD.
|
||||
1 2 | Physical Address |
China
|
||||
1 2 |
g******@zkteco.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | DXX - Part 15 Low Power Communication Device Transmitter | ||||
1 2 | DTS - Digital Transmission System | |||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Smart Access Control Terminal | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Original Equipment | ||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Power listed is the maximum conducted output power. This device contains 20 and 40 MHz signal bandwidth. The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi- transmitter product procedures. End-Users must be provided with transmitter operation conditions for satisfying RF exposure compliance. | ||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
Shenzhen Huatongwei International Inspection Co.,
|
||||
1 2 | Name |
J******** L********
|
||||
1 2 | Telephone Number |
+86-7********
|
||||
1 2 |
q******@szhtw.com.cn
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC | 13.56000000 | 13.56000000 | ||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 2412.00000000 | 2462.00000000 | 0.0342000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC