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Product Name and Model Number User Manual User Manual EFace10 Date: January 2022 Doc Version: 1.0 English Thank you for choosing our product. Please read the instructions carefully before operation. Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Companys website www.zkteco.com. P a g e | 1 Copyright2020 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Copyright 2022 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or
"ZKTeco"). is a registered trademark of ZKTeco. Other trademarks involved in this manual are owned by Trademark their respective owners. Disclaimer This manual contains information on the operation and maintenance of the ZKTeco equipment. The copyright in all the documents, drawings, etc. in relation to the ZKTeco supplied equipment vests in and is the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third party without express written permission of ZKTeco. The contents of this manual must be read as a whole before starting the operation and maintenance of the supplied equipment. If any of the content(s) of the manual seems unclear or incomplete, please contact ZKTeco before starting the operation and maintenance of the said equipment. It is an essential pre-requisite for the satisfactory operation and maintenance that the operating and maintenance personnel are fully familiar with the design and that the said personnel have received thorough training in operating and maintaining the machine/unit/equipment. It is further essential for the safe operation of the machine/unit/equipment that personnel has read, understood and followed the safety instructions contained in the manual. In case of any conflict between terms and conditions of this manual and the contract specifications, drawings, instruction sheets or any other contract-related documents, the contract conditions/documents shall prevail. The contract specific conditions/documents shall apply in priority. ZKTeco offers no warranty, guarantee or representation regarding the completeness of any information contained in this manual or any of the amendments made thereto. ZKTeco does not extend the warranty of any kind, including, without limitation, any warranty of design, merchantability or fitness for a particular purpose. ZKTeco does not assume responsibility for any errors or omissions in the information or documents which are referenced by or linked to this manual. The entire risk as to the results and performance obtained from using the information is assumed by the user. ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect, special, or exemplary damages, including, without limitation, loss of business, loss of profits, business interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or P a g e | 1 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages. This manual and the information contained therein may include technical, other inaccuracies or typographical errors. ZKTeco periodically changes the information herein which will be incorporated into new additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend or modify the information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better operation and safety of the machine/unit/equipment. The said additions or amendments are meant for improvement /better operations of the machine/unit/equipment and such amendments shall not give any right to claim any compensation or damages under any circumstances. ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any non-compliance of the instructions contained in this manual (ii) in case of operation of the machine/unit/equipment beyond the rate limits (iii) in case of operation of the machine and equipment in conditions different from the prescribed conditions of the manual. The product will be updated from time to time without prior notice. The latest operation procedures and relevant documents are available on http://www.zkteco.com. If there is any issue related to the product, please contact us. ZKTeco Headquarters Address ZKTeco Industrial Park, No. 32, Industrial Road, Tangxia Town, Dongguan, China. Phone
+86 769 - 82109991 Fax
+86 755 - 89602394 For business related queries, please write to us at: sales@zkteco.com. To know more about our global branches, visit www.zkteco.com. P a g e | 2 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual About the Company ZKTeco is one of the worlds largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks. Our security solutions are multi-lingual and localized in over 18 different languages. At the ZKTeco state-of-the-art 700,000 square foot ISO9001-certified manufacturing facility, we control manufacturing, product design, component assembly, and logistics/shipping, all under one roof. The founders of ZKTeco have been determined for independent research and development of biometric verification procedures and the productization of biometric verification SDK, which was initially widely applied in PC security and identity authentication fields. With the continuous enhancement of the development and plenty of market applications, the team has gradually constructed an identity authentication ecosystem and smart security ecosystem, which are based on biometric verification techniques. With years of experience in the industrialization of biometric verifications, ZKTeco was officially established in 2007 and now has been one of the globally leading enterprises in the biometric verification industry owning various patents and being selected as the National High-tech Enterprise for 6 consecutive years. Its products are protected by intellectual property rights. About the Manual This manual introduces the operations of EFace10. All figures displayed are for illustration purposes only. Figures in this manual may not be exactly consistent with the actual products. Features and parameters with are not available in all devices. P a g e | 3 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Document Conventions Conventions used in this manual are listed below:
GUI Conventions Convention Description For Software Bold font Used to identify software interface names e.g., OK, Confirm, Cancel. Multi-level menus are separated by these brackets. For example, File > Create >
Folder. For Device Convention Description
Button or key names for devices. For example, press <OK>. Window names, menu items, data table, and field names are inside square brackets. For example, pop up the [New User] window. Multi-level menus are separated by
[File/Create/Folder]. forwarding slashes. For example, Convention Description This represents a note that needs to pay more attention to. The general information which helps in performing the operations faster. The information which is significant. Care taken to avoid danger or mistakes. The statement or event that warns of something or that serves as a cautionary example.
Symbols P a g e | 4 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Table of Contents SAFETY MEASURES ..................................................................................................................................... 7 1 INSTRUCTION FOR USE ....................................................................................................................... 8 1.1 1.2 1.3 1.4 1.5 STANDING POSITION, FACIAL EXPRESSION AND STANDING POSTURE ....................................................................................................... 8 FACE REGISTRATION ....................................................................................................................................................................................... 9 STANDBY INTERFACE .................................................................................................................................................................................... 10 VIRTUAL KEYBOARD ...................................................................................................................................................................................... 11 VERIFICATION MODE .................................................................................................................................................................................... 11 FACIAL VERIFICATION ................................................................................................................................................................................ 11 1.5.1 CARD VERIFICATION............................................................................................................................................................................... 13 1.5.2 PASSWORD VERIFICATION ........................................................................................................................................................................ 14 1.5.3 COMBINED VERIFICATION ......................................................................................................................................................................... 15 1.5.4 2 MAIN MENU ....................................................................................................................................... 17 3 USER MANAGEMENT ......................................................................................................................... 18 3.1 USER REGISTRATION ..................................................................................................................................................................................... 18 USER ID AND NAME .................................................................................................................................................................................... 18 3.1.1 USER ROLE ..................................................................................................................................................................................................... 18 3.1.2 FACE ................................................................................................................................................................................................................. 19 3.1.3 CARD ........................................................................................................................................................................................................... 19 3.1.4 PASSWORD .................................................................................................................................................................................................... 20 3.1.5 3.1.6 USER PHOTO ................................................................................................................................................................................................. 21 SEARCH USER ................................................................................................................................................................................................ 21 EDIT USER ...................................................................................................................................................................................................... 22 DELETE USER ................................................................................................................................................................................................. 22 DISPLAY STYLE .............................................................................................................................................................................................. 23 3.2 3.3 3.4 3.5 4 USER ROLE ......................................................................................................................................... 24 5 COMMUNICATION SETTINGS............................................................................................................ 25 5.1 5.2 5.3 5.4 5.5 ETHERNET SETTINGS ..................................................................................................................................................................................... 25 PC CONNECTION .......................................................................................................................................................................................... 26 WIRELESS NETWORK ................................................................................................................................................................................ 26 CLOUD SERVER SETTING............................................................................................................................................................................... 28 NETWORK DIAGNOSIS .................................................................................................................................................................................. 29 6 SYSTEM SETTINGS ............................................................................................................................. 30 6.1 6.2 6.3 6.4 6.5 DATE TIME ..................................................................................................................................................................................................... 30 ATTENDANCE................................................................................................................................................................................................. 31 FACE PARAMETERS ....................................................................................................................................................................................... 32 FACTORY RESET............................................................................................................................................................................................. 35 USB UPGRADE .............................................................................................................................................................................................. 35 7 PERSONALIZE SETTINGS ................................................................................................................... 36 P a g e | 5 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 7.1 7.2 7.3 7.4 7.5 INTERFACE SETTINGS .................................................................................................................................................................................... 36 VOICE SETTINGS ............................................................................................................................................................................................ 37 BELL SCHEDULES........................................................................................................................................................................................... 37 PUNCH STATES OPTIONS ............................................................................................................................................................................. 39 SHORTCUT KEY MAPPINGS .......................................................................................................................................................................... 40 8 DATA MANAGEMENT ........................................................................................................................ 42 8.1 DELETE DATA ................................................................................................................................................................................................ 42 9 ACCESS CONTROL ............................................................................................................................. 44 9.1 ACCESS CONTROL OPTIONS ........................................................................................................................................................................ 44 10 USB MANAGER ............................................................................................................................... 45 10.1 10.2 10.3 DOWNLOAD .................................................................................................................................................................................................. 45 UPLOAD ......................................................................................................................................................................................................... 46 DOWNLOAD OPTIONS .................................................................................................................................................................................. 46 11 ATTENDANCE SEARCH .................................................................................................................. 47 12 WORK CODE ................................................................................................................................... 48 12.1 12.2 12.3 ADD A WORK CODE ..................................................................................................................................................................................... 48 ALL WORK CODES ........................................................................................................................................................................................ 49 WORK CODE OPTIONS ................................................................................................................................................................................. 49 AUTOTEST ...................................................................................................................................... 50 SYSTEM INFORMATION ................................................................................................................. 51 CONNECT TO ZKBIOACCESS IVS SOFTWARE ............................................................................... 52 15.1 15.2 15.3 SET THE COMMUNICATION ADDRESS .......................................................................................................................................................... 52 ADD DEVICE ON THE SOFTWARE ................................................................................................................................................................. 52 ADD PERSONNEL ON THE SOFTWARE ......................................................................................................................................................... 53 APPENDIX 1 ............................................................................................................................................... 54 REQUIREMENTS OF LIVE COLLECTION AND REGISTRATION OF VISIBLE LIGHT FACE IMAGES .............................................................................. 54 REQUIREMENTS FOR VISIBLE LIGHT DIGITAL FACE IMAGE DATA .......................................................................................................................... 55 APPENDIX 2 ............................................................................................................................................... 56 PRIVACY POLICY ........................................................................................................................................................................................................ 56 ECO-FRIENDLY OPERATION ...................................................................................................................................................................................... 59 APPENDIX 3 ............................................................................................................................................... 60 13 14 15 P a g e | 6 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Safety Measures The below instructions intend to ensure that the user can use the product correctly to avoid danger or property loss. The following precautions are to keep the users safety and prevent any damage. Please read carefully before installation. 1. Read, follow, and retain instructions - All safety and operational instructions must be properly read and followed before bringing the device into service. 2. Do not ignore warnings - Adhere to all warnings on the unit and in the operating instructions. 3. Accessories - Use only manufacturer-recommended or product-sold accessories. Please do not use any other components other than manufacturer suggested materials. 4. Precautions for the installation Do not place this device on an unstable stand or frame. It may fall and cause serious injury to persons and damage to the device. 5. Service - Do not try to service this unit yourself. Opening or removing covers may expose you to hazardous voltages or other hazards. 6. Damage requiring service - Disconnect the system from the main AC or DC power source and refer service personnel under the following conditions:
When cord or connection control is affected. When any liquid is spilled, or an item dropped into the system. If exposed to water and/or an inclement weather (rain, snow, and more). If the system is not operating normally under operating instructions. Just change controls defined in operating instructions. Improper adjustment of the controls may result in damage and involve a qualified technician to return the device to normal operation. 7. Replacement parts - When replacement parts are needed, service technicians must only use replacement parts provided by the supplier. Unauthorized substitutes can result in a burn, shock, or other hazards. 8. Safety check - On completion of service or repair work on the unit, ask the service technician to perform safety checks to ensure proper operation of the unit. 9. Power sources - Operate the system only from the label's power source form. If the sort of power supply to use is unclear, call your dealer. 10. Lightning - External lightning conductors can be installed to protect against electrical storms. It stops power-ups from destroying the system. NOTE: The devices should be installed in areas with limited access. P a g e | 7 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 1 Instruction for Use fundamentals. The recommended distance Before getting into the device features and its functions, it is recommended to be familiar to the below 1.1 Standing Position, Facial Expression and Standing Posture It is recommended to have a 0.5m space between the device and the user whose height is in a range of 1.55m to 1.85m. Users may slightly move forwards or backward to improve the character recognition of facial images Recommended Standing Posture and Facial Expression Standing Posture Facial Expression NOTE: During enrolment and verification, please maintain natural facial expression and standing posture. P a g e | 8 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 1.2 Face Registration Try to keep the face in the centre of the screen during registration. Please face towards the camera and stay still during face registration. The screen should look like this:
Correct face registration and authentication method Recommendation for registering a face When registering a face, maintain a distance of 40cm to 80cm between the device and the Be careful to keep your facial expression natural and not to change. (smiling, drawn face, wink, If you do not follow the instructions on the screen, the face registration may take longer or Be careful not to cover the eyes or eyebrows. Do not wear hats, masks, sunglasses, or eyeglasses. Be careful not to display two faces on the screen. Register one person at a time. It is recommended for a user wearing glasses to register both faces with and without glasses. face. etc.) may fail. Recommendation for authenticating a face Ensure that the face appears inside the guideline displayed on the screen of the device. Sometimes, authentication may fail due to the change in the wearing glasses then the one used while registration. In such a case, you may require authenticating your face with the previously worn glasses. If your face was registered without glasses, you should authenticate your face without glasses further. If a part of the face is covered with a hat, a mask, an eye patch, or sunglasses, authentication may fail. Do not cover the face, allow the device to recognize both the eyebrows and the face. P a g e | 9 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 1.3 Standby Interface After connecting the power supply, the following standby interface is displayed:
Click to enter the User ID input interface. When there is no Super Administrator set in the device, tap to go to the menu. After adding a Super Administrator on the device, it requires the Super Administrators verification before entering the menu functions. time you use the device. NOTE: For the security of the device, it is recommended to register super administrator the first The punch state options can also be displayed and used directly on the standby interface. Tap anywhere on the screen apart from the icons, and six shortcut keys appears on the screen, as shown in the figure below:
Press the corresponding punch state key to select your current punch state, which is displayed in NOTE: The punch state options are off by default and need to be changed to other option. Refer "7.4 Punch States Options" in order to get the punch state options on the standby screen. green. P a g e | 10 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 1.4 Virtual Keyboard NOTE:
The device supports the input in Chinese language, English language, numbers, and symbols. Click [En] to switch to the English keyboard. Press [123] to switch to the numeric and symbolic keyboard. Tap [ABC] to return to the alphabetic keyboard. Tap the input box, virtual keyboard appears. Tap [ESC] to exit the virtual keyboard. 1.5 Verification Mode 1.5.1 Facial Verification 1:N Facial Verification In this verification mode, the device compares the collected facial images with all face data registered in the device. The following is the pop-up prompt of a successful comparison result. P a g e | 11 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 1:1 Facial Verification In this verification mode, the device compares the face captured by the camera with the facial template related to the entered user ID. Press on the main interface and enter the 1:1 facial verification mode and enter the user ID and tap [OK]. If the user has registered password and card in addition to his/her face, and the verification method is set to password/face/card verification, the following screen will appear. Select the icon to enter the face verification mode. After successful verification, the prompt box displays "Successfully verified", as shown below:
If the verification is failed, it prompts Please adjust your position!. P a g e | 12 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 1.5.2 Card Verification 1:N Card Verification The 1: N Card Verification mode compares the card number in the card induction area with all the card number data registered in the device; The following is the card verification screen. 1:1 Card Verification The 1:1 Card Verification mode compares the card number in the card induction area with the number associated with the employee's User ID registered in the device. Press in the main interface to open the 1:1 card verification mode. Enter the user ID and tap [OK]. If the user has registered password and face in addition to his/her card, and the verification method is set to password/face/card verification, the following screen will appear. Select the icon to enter the card verification mode. P a g e | 13 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual After successful verification, the prompt box displays "Successfully verified", as shown below:
1.5.3 Password Verification The device compares the entered password with the registered password by the given User ID. Click the button on the main screen to enter the 1:1 password verification mode. Then, input the user ID and press [OK]. If the user has registered face and card in addition to password, and the verification method is set to password/face/card verification, the following screen will appear. Select the icon to enter password verification mode. Input the password and press [OK]. P a g e | 14 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Following are the display screen after entering a correct password and a wrong password respectively. Verification is successful:
Verification is failed:
1.5.4 Combined Verification For increased security and accessibility, the device offers the option of using multiple forms of verification methods. A total of 9 different verification combinations can be used, as shown below:
Combined Verification Symbol Definition Symbol Definition Explanation
or and This method compares the entered verification of a person with the related verification template previously stored to that Personnel ID in the Device. This method compares the entered verification of a person with all the verification template previously stored to that Personnel ID in the Device. P a g e | 15 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Procedure to set for Combined Verification Mode Combined verification requires personnel to register all the different verification method. Otherwise, employees will not be able to successfully verify through the combined verification process. For instance, when an employee has registered only the face data, but the device verification mode is set as Face + Password, the employee will not be able to complete the verification process successfully. This is because the device compares the scanned face template of the person with registered verification template (both the Face and the Password) previously stored to that Personnel ID in the Device. But as the employee has registered only the Face but not the Password, the verification will not get completed and the Device displays Verification Failed. P a g e | 16 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 2 Main Menu Press on the Standby interface to enter the Main Menu, the following screen will be displayed:
Function Description Menu Descriptions User Mgt. To Add, Edit, View, and Delete basic information of a User. User Role COMM. System To set the permission scope of the custom role and enroller for the users, that is, the rights to operate the system. To set the relevant parameters of Ethernet, PC Connection, Wireless Network, Cloud Server Setting, and Network Diagnosis. To set the parameters related to the system, including Date Time, Attendance, Face Parameter, Reset to factory and USB Upgrade. Personalize To customize settings of User Interface, Voice, Bell Schedules, Punch State Options, and Shortcut Key Mappings settings. Data Mgt. To delete all relevant data in the device. Access Control To set the parameters of the lock. USB Manager To upload or download the specific data by a USB drive. Attendance Search To query the specified Attendance Record, check Attendance Photo, and Blocklist ATT Photo. Work Code Set different type of work. Autotest System Info To automatically test whether each module functions properly, including the LCD Screen, Audio, Camera, and real-time clock. To view Data Capacity and Device and Firmware information of the current device. P a g e | 17 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 3 User Management 3.1 User Registration Click User Mgt. on the main menu. 3.1.1 User ID and Name Tap New User. Enter the User ID and Name. Notes:
1 A name can take up to 36 characters. 2 The user ID may contain 1-9 digits by default. 3 During the initial registration, you can modify your ID, which cant be modified after registration. 4 If a message "Duplicated!" pops up, you must choose another ID as the enter User ID already exists. 3.1.2 User Role Admin. On the New User interface, tap User Role to set the role for the user as either Normal User or Super Super Admin: The Super Administrator owns all management privileges in the device. P a g e | 18 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Normal User: If the Super Admin is registered already in the device, then the Normal Users will not have the privilege to manage the system and can only access authentication verifications. User Defined Roles: The Normal User can also be assigned custom roles with User Defined Role. The user can be permitted to access several menu options as required. NOTE: If the selected user role is the Super Admin, the user must pass the identity authentication to access the main menu. The authentication is based on the authentication method(s) that the super administrator has registered. Please refer to1.5 Verification Mode. 3.1.3 Face Tap Face in the New User interface to enter the face registration page. Please face towards the camera and position yourself such that your face image fits inside the white guiding box and stay still during face registration. A progress bar shows up while registering the face and a Enrolled Successfully message is If the face is registered already then, the Duplicate Face message shows up. The registration displayed as the progress bar completes. interface is as follows:
3.1.4 Card Tap Card in the New User interface to enter the card registration page. On the Card interface, swipe the card underneath the card reading area. The card registration will P a g e | 19 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual be successful. interface is as follows:
If the card is registered already then, the Duplicate Card message shows up. The registration 3.1.5 Password Tap Password in the New User interface to enter the password registration page. On the Password interface, enter the required password and re-enter to confirm it and tap OK. If the re-entered password is different from the initially entered password, then the device prompts the message as "Password not match!", where the user needs to confirm the password again. NOTE: The password may contain 1 to 8 digits by default. P a g e | 20 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 3.1.6 User Photo Tap on User Photo in the New User interface to go to the User Photo registration page. When a user registered with a photo authenticates successfully, the registered photo is displayed. Tap User Photo to open the devices camera, then tap the camera icon to take a photo. The captured photo is displayed on the top left corner of the screen and the camera opens up again to take a new photo, after taking the initial photo. NOTE: While registering a face, the system automatically captures a photo as the user photo. If you do not register a user photo, the system automatically sets the photo captured while registration as the default photo. 3.2 Search User On the Main Menu, tap User Mgt., and then tap All Users to search for a User. On the All Users interface, tap on the search bar on the users list to enter the required retrieval keyword (where the keyword may be the user ID, surname, or full name) and the system will search for the related user information. P a g e | 21 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 3.3 Edit User On the All Users interface, tap on the required user from the list and tap Edit to edit the user information. NOTE: The process of editing the user information is the same as adding a new user, except that the User ID cannot be modified when editing a user. The process in detail refers to "3 User Management". 3.4 Delete User Delete Operations On the All Users interface, tap on the required user from the list and tap Delete to delete the user or a specific user information from the device. On the Delete interface, tap on the required operation and then tap OK to confirm the deletion. Delete User: Deletes all the user information (deletes the selected User as a whole) from the device. Delete Face Only: Deletes the face information of the selected user. Delete Password Only: Deletes the password information of the selected user. Delete User Photo Only: Deletes the photo of the selected user. P a g e | 22 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 3.5 Display Style On the Main Menu, tap User Mgt., and then tap Display Style to enter Display Style setting interface. All the Display Styles are shown as below:
Single Line Style Multiple Line Style Mixed Line Style P a g e | 23 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 4 User Role User Role facilitates assigning some specific permissions to certain users based on the requirement. On the Main menu, tap User Role > User Defined Role to set the user defined permissions. A total of 3 different custom roles can be added. It is the custom operating scope of a user. On the User Defined Role interface, toggle Enable Defined Role to enable or disable the user defined role. Tap on Name and enter the custom name of the role. Then, tap on Define User Role and select the required privileges to assign to the new role, and then tap on the Return button. menus are listed on its right. the list which the user can access. During privilege assignment, the Main Menu function names are displayed on the left and its sub-
First, tap on the required Main Menu function name, and then select its required sub-menus from NOTE: If the User Role is enabled for the device, tap on User Mgt. > New User > User Role to assign the created roles to the required users. But if there is no super administrator registered in the device, then the device will prompt "Please enroll super admin first! when enabling the User Role function. P a g e | 24 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 5 Communication Settings Tap COMM. on the Main Menu to set the relevant parameters of Ethernet, PC Connection, Wireless Network, Cloud Server, and Network Diagnosis. 5.1 Ethernet Settings When the device needs to communicate with a PC over the Ethernet, you need to configure network settings and ensure that the device and the PC are connect to the same network segment. Tap Ethernet on the Comm. Settings interface to configure the settings. Function Description Function Name Descriptions IP Address Subnet Mask Gateway DNS The default IP address is 192.168.1.201. It can be modified according to the network availability. The default Subnet Mask is 255.255.255.0. It can be modified according to the network availability. The default Gateway address is 0.0.0.0. It can be modified according to the network availability. The default DNS address is 0.0.0.0. It can be modified according to the network availability. P a g e | 25 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual TCP COMM. Port The default TCP COMM Port value is 4370. It can be modified according to the network availability. DHCP It stands for Dynamic Host Configuration Protocol. It dynamically allocates IP addresses for clients via server. Display in Status Bar Toggle to set whether to display the network icon on the status bar. 5.2 PC Connection software. Comm Key facilitates to improve the security of data by setting the communication between the device and the PC. Once the Comm Key is set, a connection password is required to connect the device to the PC Tap PC Connection on the Comm. settings interface to configure the communication settings. Function Description Function Name Descriptions Comm Key The default password is 0 and can be changed later. The Comm Key can contain1-6 digits. Device ID It is the identification number of the device, which ranges between 1 and 254. 5.3 Wireless Network connected. The device provides a Wi-Fi module, which can be built-in within the device module or can be externally The Wi-Fi module enables data transmission via Wi-Fi (Wireless Fidelity) and establishes a wireless network environment. Wi-Fi is enabled by default in the device. If you don't need to use the Wi-Fi network, you can toggle the Wi-Fi to disable the button. Tap Wireless Network on the Comm. settings interface to configure the Wi-Fi settings. P a g e | 26 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Search the WIFI Network WIFI is enabled in the device by default. Toggle the button to enable or disable WIFI. Once the Wi-Fi is turned on, the device searches for the available WIFI within the network range. Tap on the required Wi-Fi name from the available list and input the correct password in the password interface, and then tap Connect to WIFI (OK). WIFI Enabled: Tap on the required network from the searched network list. Tap on the password field to enter the password, and then tap on Connect to WIFI (OK). When the WIFI is connected successfully, the initial interface will display the Wi-Fi logo. Add WIFI Network Manually The Wi-Fi can also be added manually if the required Wi-Fi does not show on the list. Tap on Add WIFI Network to add the WIFI manually. On this parameters. (the added network must exist.) interface, enter the WIFI network NOTE: After successfully adding the WIFI manually, follow the same process to search for the added WIFI name. Click here to view the process to search the WIFI network. P a g e | 27 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Advanced Setting On the Wireless Network interface, tap on Advanced to set the relevant parameters as required. Function Description Function Name Description DHCP IP Address Dynamic Host Configuration Protocol (DHCP) dynamically allocates IP addresses to network clients. If the DHCP is enabled, then the IP cannot be set manually. The IP address for the WIFI network, the default is 0.0.0.0. It can be modified according to the network availability. Subnet Mask The default Subnet Mask of the WIFI network is 255.255.255.0. It can be modified according to the network availability. Gateway The default Gateway address is 0.0.0.0. It can be modified according to the network availability. 5.4 Cloud Server Setting Tap Cloud Server Setting on the Comm. settings interface to connect with the ADMS server. P a g e | 28 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Function Description Function Name Description Enable Domain Name Disable Domain Name HTTPS Server Address Once this function is turned ON, the domain name mode http://... will be used, such as http://www.XYZ.com, while XYZ denotes the domain name. Server Address The IP address of the ADMS server. Server Port Port used by the ADMS server. Enable Proxy Server The IP address and the port number of the proxy server is set manually when the proxy is enabled. Based on HTTP, authentication ensure the security of the transmission process. transmission encryption and identity 5.5 Network Diagnosis It helps to set the network diagnosis parameters. Tap Network Diagnosis on the Comm. settings interface. Enter the IP address that needs to be diagnosed and tap Start the diagnostic test to check whether the network can connect to the device. P a g e | 29 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 6 System Settings It helps to set related system parameters to optimize the accessibility of the device. Tap System on the Main Menu interface to get to its menu options. 6.1 Date Time Tap Date Time on the System interface to set the date and time. Tap Manual Date and Time to manually set date and time and tap Confirm to save. Tap 24-Hour Time to enable or disable this format. If enabled, then select the Date Format to set the date format i.e., the way date should be displayed on the device. Tap Daylight Saving Time to enable or disable the function. If enabled, tap Daylight Saving Mode to select a daylight-saving mode and then tap Daylight Saving Setup to set the switch time. Week Mode Date Mode P a g e | 30 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual When restoring the factory settings, the time (24-hour) and date format (YYYY-MM-DD) can be restored, but the device date and time cannot be restored. NOTE: For example, the user sets the time of the device (18:35 on March 15, 2019) to 18:30 on January 1, 2020. After restoring the factory settings, the time of the equipment will remain 18:30 on January 1, 2020. 6.2 Attendance Click Attendance on the System interface. Function Description Function Name Description Duplicate Punch Period(m) Within a set time period (unit: minutes), the duplicated attendance record will not be reserved (value ranges from 1 to 999999 minutes). Camera Mode Take photo and save: Photo is taken and saved during verification. Choose whether to capture and save the current snapshot image during verification. There are 5 modes:
No Photo: No photo is taken during user verification. Take photo, no save: Photo is taken but not saved during verification. Save on successful verification: Photo is taken and saved for each successful verification. Save on failed verification: Photo is taken and saved only for each failed verification. Display User Photo Choose whether to display the user photo when the user passes the verification. Attendance Log Alert When the record space of the attendance reaches the maximum threshold value, the device automatically displays the memory space warning. Users may disable the function or set a valid value between 1 and 9999. P a g e | 31 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Periodic Del of ATT Data Periodic Del of ATT Photo Periodic Del of Blocklist Photo Authentication Timeout(s) Face comparison interval (s) When attendance records reach its maximum storage capacity, the device automatically deletes a set of old attendance records. Users may disable the function or set a valid value between 1 and 999. When attendance photos reach its maximum storage capacity, the device automatically deletes a set of old attendance photos. Users may disable the function or set a valid value between 1 and 99. When block listed photos reach its maximum storage capacity, the device automatically deletes a set of old block listed photos. Users may disable the function or set a valid value between 1 and 99. The amount of time taken to display a successful verification message. Valid value: 1~9 seconds. The amount of time required to compare facial templates. Valid value: 0~9 seconds. 6.3 Face Parameters Tap Face on the System interface to go to the face parameter settings. P a g e | 32 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Function Description Function Name Description 1:N Threshold Value 1:1 Threshold Value Face Enrollment Threshold Face Pitch Angle Face Rotation Angle Under 1:N verification mode, the verification will only be successful when the similarity between the acquired facial image and all registered facial templates is greater than the set value. The valid value ranges from 0 to 100. The higher the thresholds, the lower the misjudgement rate and the higher the rejection rate, and vice versa. It is recommended to set the default value of 47. Under 1:1 verification mode, the verification will only be successful when the similarity between the acquired facial image and the users facial templates enrolled in the device is greater than the set value. The valid value ranges from 0 to 100. The higher the thresholds, the lower the misjudgement rate and the higher the rejection rate, and vice versa. It is recommended to set the default value of 63. During face enrollment, 1:N comparison is used to determine whether the user has already registered before. When the similarity between the acquired facial image and all registered facial templates is greater than the set threshold, it indicates that the face has already been registered. It is the pitch angle tolerance of a face for facial template registration and comparison. If a faces pitch angle exceeds the set value, it will be filtered by the algorithm, i.e., ignored by the terminal thus no registration and comparison interface will be triggered. It is the rotation angle tolerance of a face for facial template registration and comparison. If a faces rotation angle exceeds the set value, it will be filtered by the algorithm, i.e., ignored by the terminal thus no registration and comparison interface will be triggered. Image Quality It is the image quality for facial registration and comparison. The higher the value, the clearer image is required. P a g e | 33 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Minimum Face Size It sets the minimum face size required for facial registration and comparison. If the minimum size of the captured image is smaller than the set value, then it will be filtered off and not recognized as a face. This value can also be interpreted as the face comparison distance. The farther the individual is, the smaller the face, and the smaller number of pixels of the face obtained by the algorithm. Therefore, adjusting this parameter can adjust the farthest comparison distance of faces. When the value is 0, the face comparison distance is not limited. LED Light Triggered Value This value controls the turning on and off of the LED light. The larger the value, the LED light will turn on or off more frequently. Motion Detection Sensitivity It sets the value for the amount of change in a cameras field of view known as potential motion detection that wakes up the terminal from standby to the comparison interface. The larger the value, the more sensitive the system would be, i.e., if a larger value is set, the comparison interface activates with much ease, and the motion detection is frequently triggered. Live Detection Live Detection Threshold It detects the spoof attempt using visible light images to determine if the provided biometric source sample is of a real person (a live human being) or a false representation. It facilitates judging whether the captured visible image is a real person (a live human being). The larger the value, the better the anti-spoofing performance using visible light. Anti-spoofing using NIR It uses near-infrared spectra imaging to identify and prevent fake photos and videos attack. Face Algorithm It has facial algorithm related information and pause facial template update. NOTE: Improper adjustment of the exposure and quality parameters may severely affect the performance of the device. Please adjust the exposure parameter only under the guidance of the after-sales service personnel of our company. P a g e | 34 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 6.4 Factory Reset The Factory Reset function restores the device settings such as communication settings and system settings, to the default factory settings (this function does not clear registered user data). Tap Reset on the System interface and then tap OK to restore the default factory settings. 6.5 USB Upgrade correct upgrade file. System interface. With this option, the device firmware can be upgraded by using the upgrade file on a USB disk. Before conducting this operation, ensure that the USB disk is properly inserted into the device and contains the If no USB disk is plugged in, the system gives the following prompt after you tap USB Upgrade on the NOTE: If an upgrade file is required, please contact our technical support. A firmware upgrade is not recommenced under normal circumstances. P a g e | 35 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 7 Personalize Settings Tap Personalize on the Main Menu interface to customize interface settings, voice, bell, punch state options, and shortcut key mappings. 7.1 Interface Settings Tap User Interface on the Personalize interface to customize the display style of the main interface. Function Description Function Name Description Wallpaper It helps to select the main screen wallpaper according to the user preference. Language It helps to select the language of the device. Menu Screen Timeout (s) When there is no operation, and the time exceeds the set value, the device automatically goes back to the initial interface. The function can either be disabled or set the required value between 60 and 99999 seconds. Idle Time To Slide Show (s) When there is no operation, and the time exceeds the set value, a slide show is displayed. The function can be disabled, or you may set the value between 3 and 999 seconds. P a g e | 36 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Slide Show Interval (s) It is the time interval in switching between different slide show pictures. The function can be disabled, or you may set the interval between 3 and 999 seconds. Idle Time to Sleep
(m) If the sleep mode is activated, and when there is no operation in the device, then the device will enter standby mode. This function can be disabled or set a value within 1-999 minutes. Main Screen Style It helps selecting the main screen style according to the user preference. 7.2 Voice Settings Tap Voice on the Personalize interface to configure the voice settings. Function Description Function Name Voice Prompt Touch Prompt Volume Description Toggle to enable or disable the voice prompts during function operations. Toggle to enable or disable the keypad sounds. Adjust the volume of the device which can be set between 0-100. 7.3 Bell Schedules Tap Bell Schedules on the Personalize interface to configure the Bell settings. P a g e | 37 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual New Bell Schedule Tap New Bell Schedule on the Bell Schedule interface to add a new bell schedule. Function Description Function Name Description Bell Status Toggle to enable or disable the bell status. Bell Time Once the required time is set, the device will automatically trigger to ring the bell during that time. Repeat Set the required number of counts to repeat the scheduled bell. Ring Tone Select a ring tone. Internal bell delay(s) Set the replay time of the internal bell. Valid values ranges from 1 to 999 seconds. All Bell Schedules scheduled bell. Once the bell is scheduled, on the Bell Schedules interface, tap All Bell Schedules to view the newly P a g e | 38 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Edit the scheduled bell On the All Bell Schedules interface, tap on the required bell schedule, and tap Edit to edit the selected bell schedule. The editing method is the same as the operations of adding a new bell schedule. Delete a bell delete the selected bell. On the All Bell Schedules interface, tap the required bell schedule, and tap Delete, and then tap Yes to 7.4 Punch States Options Tap Punch States Options on the Personalize interface to configure the punch state settings. P a g e | 39 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Function Description Function Name Description Punch State Mode Off: It disables the punch state function. And the punch state key set under the Shortcut Key Mappings menu becomes invalid. Manual Mode: Switch the punch state key manually, and the punch state key will disappear after Punch State Timeout. Auto Mode: The punch state key will automatically switch to a specific punch status according to the predefined schedule which can be set in the Shortcut Key Mappings. Manual and Auto Mode: The main interface will display the auto-switch punch state key. However, the users will still be able to select an alternative that is the manual attendance status. After timeout, the manual switching punch state key will become auto-switch punch state key. Manual Fixed Mode: After the punch state key is set manually to a particular punch status, the function will remain unchanged until being manually switched again. Fixed Mode: Only the manually fixed punch state key is shown. Users cannot change the status by pressing any other keys. 7.5 Shortcut Key Mappings Users may define shortcut keys for attendance status and functional keys on the main interface. So, on the main interface, when the shortcut keys are pressed, the corresponding attendance status or the function interface displays directly. Tap Shortcut Key Mappings on the Personalize interface to set the required shortcut keys. On the Shortcut Key Mappings interface, tap on the required shortcut key to configure the shortcut key settings. On the Shortcut Key (that is Up Key) interface, tap function to set the functional process of the shortcut key either as punch state key or function key. If the Shortcut key is defined as a function key (such as New user, All users, etc.), the configuration is done as shown in the image below. P a g e | 40 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual If the Shortcut key is set as a punch state key (such as check in, check out, etc.), then it is required to set the punch state value (valid value 0~250), name. NOTE: When the function is set to Undefined, the device will not enable the punch state key. P a g e | 41 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 8 Data Management On the Main Menu, tap Data Mgt. to delete the relevant data in the device. 8.1 Delete Data Tap Delete Data on the Data Mgt. interface to delete the required data. Function Description Function Name Description Delete Attendance Data To delete attendance records conditionally. Delete Attendance Photo To delete attendance photos of designated personnel. Delete Blocklist Photo To delete the photos taken during failed verifications. Delete All Data To delete information and attendance records of all registered users. Delete Admin Role To remove all administrator privileges. Delete User Photo To delete all user photos in the device. Delete Wallpaper To delete all wallpapers in the device. Delete Screen Savers To delete the screen savers in the device. P a g e | 42 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual NOTE: The user may select Delete All or Delete by Time Range when deleting the attendance records, attendance photos, or block listed photos. When selecting Delete by Time Range, you need to set a time range to delete all data within the specified time. Select Delete by Time Range Set the time range and click OK. P a g e | 43 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 9 Access Control On the Main Menu, tap Access Control to set the schedule of lock. 9.1 Access Control Options the terminal and related equipment. Tap Access Control Options on the Access Control interface to set the parameters of the control lock of Function Description Function Name Description Door Lock Delay (s) The amount of time that the device controls the electric lock to be in unlock state. Valid value: 1~10 seconds; 0 seconds represents disabling the function. Door Sensor Delay
(s) An alarm is triggered if the door is not closed within a defined time (Door Sensor Delay). The valid value of Door Sensor Delay ranges from 1 to 255 seconds. There are three Sensor types: None, Normal Open, and Normal Closed. Door Sensor Type None: It means the door sensor is not in use. Normal Open: The door is always open when electric power is on. Normal Closed: The door is always close when electric power is on. P a g e | 44 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 10 USB Manager You can import the user information, work code, and attendance data in the device to match the attendance for processing by using a USB disk or import the user information and work code to other fingerprint devices for backup. NOTE: Before uploading/downloading data from/to the USB disk, insert the USB disk into the USB slot first. Tap USB Manager on the main menu interface. 10.1 Download Tap Download on the USB Manager interface. Function Name Description Attendance Data To download attendance data in a specified time into a USB disk. User Data To download all user information from the device into a USB disk. User Portrait To download all user photos from the device into a USB disk. Attendance Photo To download all attendance photos from the device into a USB disk. Blocklist Photo To download all block listed photos (photos taken after failed verifications) from the device into a USB disk. Work Code To save the work code in the device to a USB disk. P a g e | 45 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 10.2 Upload Tap Upload on the USB Manager interface. Function Name Description Screen Saver Wallpaper To upload all screen savers from USB disk into the device. You can choose Upload selected photo or Upload all photos. The images will be displayed on the device's main interface once uploaded. Create a folder named
"advertise" in the root directory of the USB disk and put the advertising photos in this directory before uploading. To upload all wallpapers from USB disk into the device. You can choose Upload selected photo or Upload all photos. The images will be displayed on the screen once uploaded. Create a folder named "wallpaper" in the root directory of the USB disk and put the wallpaper photos in this directory before uploading. User Date To upload all the user information from the USB disk into the device. User Portrait To upload all user photos from a USB disk into the device. Upload Work Code To upload work code from a USB disk into the device. 10.3 Download Options Tap Download Options on the USB Manager interface. Function Name Encrypt Attendance Date Description The attendance data is encrypted during the uploading and downloading. Delete ATT Data After successful downloading, the attendance data on the device is deleted. P a g e | 46 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 11 Attendance Search Once the identity of a user is verified, the Attendance Record is saved in the device. This function enables users to check their access records. Click Attendance Search on the Main Menu interface to search for the required Attendance Record. The process of searching for attendance and blocklist photos is similar to that of searching for Attendance Record. The following is an example of searching for Attendance Record. On the Attendance Search interface, tap Attendance Record to search for the required record. 1. Enter the user ID to be searched and click OK. For the records of all users, click OK without entering any user ID. 2. Select the time range within which the logs need to be searched. 3. Once the log search succeeds, tap the record highlighted in green to view its details. selected record. 4. The below figure shows the details of the P a g e | 47 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 12 Work Code Employees salaries are subject to their attendance records. An employee can be engaged in more than one type of work which may vary with time. As the pay varies according to the work types, the FFR terminal provides a parameter to indicate the corresponding work type for every attendance record to facilitate rapid understanding of different attendance situations during the handling of attendance data. On the Main Menu, tap Work Code to set the work code. 12.1 Add a Work Code Function Description Function Name Description It is the digital code of the work code. Users may set a valid value between 1 and 99999999. ID Name It is the naming of the work code. P a g e | 48 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 12.2 All Work Codes You can view, edit and delete work codes in All Work Codes. The process of editing a work code is the same as adding a work code, except that the ID is not allowed to be modified. 12.3 Work Code Options authentication. To set whether entering the work code is a must and whether the entered work code must exist during In 1: N or 1:1 verification, the system will automatically pop up the following window. Select the corresponding Word Code manually to verify successfully. P a g e | 49 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 13 Autotest On the Main Menu, tap Autotest to automatically test whether all modules in the device function properly, including the LCD, Voice, Camera, and Real-Time Clock (RTC). Function Description Function Name Description Test All Test LCD Test Voice Test Face To automatically test whether the LCD, Audio, Camera and RTC are working normally. To automatically test the display of the LCD screen by displaying all the color bands including pure white and pure black to check whether the screen displays the colors accurately. To automatically test whether the audio files stored in the device are complete and the voice quality is good. To test if the camera functions properly it checks the photos taken and determines if they are clear enough. Test Clock RTC To test the RTC. The device checks whether the clock works normally and accurately with a stopwatch. Touch the screen to start counting and press it again to stop counting. P a g e | 50 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 14 System Information On the Main Menu, tap System Info to view the storage status, the version information of the device, and firmware information. Function Description Function Name Description Device Capacity Displays the current device's user storage, password, face and card storage, administrators, attendance records, attendance and blocklist photos, and user photos. Device Info Displays the device's name, serial number, MAC address, face algorithm, version information, platform information, manufacturer, and manufacture date. Firmware Info Displays the firmware version and other version information of the device. P a g e | 51 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 15 Connect to ZKBioAccess IVS Software 15.1 Set the Communication Address Device side 1. Tap COMM. > Ethernet in the main menu to set the IP address and gateway of the device.
(Note: The IP address should be able to communicate with the ZKBioAccess IVS server, preferably in the same network segment with the server address) 2. In the main menu, click COMM. > Cloud Server Setting to set the server address and server port. Server address: Set the IP address as of ZKBioAccess IVS server. Server port: Set the server port as of ZKBioAccess IVS(The default is 8881). Software side Login to ZKBioAccess IVS software, click System > Communication > Communication Monitor to set the ADMS service port, as shown in the figure below:
15.2 Add Device on the Software Add the device by searching. The process is as follows:
1. Click Attendance > Attendance Device > Device > Search, to open the Search interface in the software. P a g e | 52 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 2. Click Search, and it will prompt [Searching]. 3. After searching, the list and total number of access controllers will be displayed. 4. Click [Add] in operation column, a new window will pop-up. Select Icon type, Area, and Add to Level from each dropdown and click [OK] to add the device. 15.3 Add Personnel on the Software 1. Click Personnel > Person > New:
2. Fill in all the required fields and click [OK] to register a new user. 3. Click Attendance > Attendance Device > Device > Control > Synchronize Software Data to the Devices to synchronize all the data to the device including the new users. P a g e | 53 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Appendix 1 Images sources. Requirements of Live Collection and Registration of Visible Light Face 1 It is recommended to perform registration in an indoor environment with an appropriate light source without underexposure or overexposure on the face. 2 Do not place the device towards outdoor light sources like door or window or other harsh light 3 Dark-color apparels other than the background color is recommended for registration. 4 Expose your face and forehead properly and do not cover your face and eyebrows with your hair. 5 It is recommended to show a normal facial expression. (A smile is acceptable, but do not close your eyes, or incline your head to any orientation). 6 Two images are required for a person with eyeglasses, one image with eyeglasses and the other without them. 7 Do not wear accessories like a scarf or mask that may cover your mouth or chin. 8 Please face right towards the capturing device and locate your face in the image capturing area as shown in the image below. 9 Do not include more than one face in the capturing area. 10 A distance of 50cm to 80cm is recommended for capturing the image (the distance is adjustable, subject to body height). P a g e | 54 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Requirements for Visible Light Digital Face Image Data The digital photo should be straight-edged, colored, half-portrayed with only one person, and the person should be uncharted and in casuals. Persons who wear eyeglasses should remain to put on eyeglasses for 200 pixels or above are recommended with no less than 115 pixels of distance. A neutral face or smile with eyes naturally open are recommended. The horizontal rotating angle should not exceed 10, elevation should not exceed 10, and depression Masks or coloured eyeglasses are not allowed. The frame of the eyeglasses should not cover the eyes and should not reflect light. For persons with thick eyeglasses frames, it is recommended to capture two images, one with eyeglasses and the other one without them. Complete face with clear contour, real scale, evenly distributed light, and no shadow. getting photo captured. Eye Distance Facial Expression Gesture and Angel angle should not exceed 10. Accessories Face Image Format Should be in BMP, JPG or JPEG. Data Requirement Should comply with the following requirements:
1 White background with dark-colored apparel. 2 24bit true color mode. 3 JPG format compressed image with not more than 20kb size. 4 Resolution should be between 441 x 358 to 1920 x 1080. 5 The vertical scale of head and body should be in a ratio of 2:1. 6 The photo should include the captured persons shoulders at the same horizontal level. 7 The captured persons eyes should be open and with a clearly seen iris. 8 A neutral face or smile is preferred, showing teeth is not preferred. 9 The captured person should be easily visible, natural in color, no harsh shadow or light spot or reflection in the face or background. The contrast and lightness level should be appropriate. P a g e | 55 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Appendix 2 Privacy Policy Notice:
To help you better use the products and services of ZKTeco (hereinafter referred as "we", "our", or "us") a smart service provider, we consistently collect your personal information. Since we understand the importance of your personal information, we took your privacy sincerely and we have formulated this privacy policy to protect your personal information. We have listed the privacy policies below to precisely understand the data and privacy protection measures related to our smart products and services. Before using our products and services, please read carefully and understand all the rules and provisions of this Privacy Policy. If you do not agree to the relevant agreement or any of its terms, you must stop using our products and services. I. Collected Information To ensure the normal product operation and help the service improvement, we will collect the information voluntarily provided by you or provided as authorized by you during registration and use or generated as a result of your use of services. 1. User Registration Information: At your first registration, the feature template (Fingerprint template/Face template/Palm template) will be saved on the device according to the device type you have selected to verify the unique similarity between you and the User ID you have registered. You can optionally enter your Name and Code. The above information is necessary for you to use our products. If you do not provide such information, you cannot use some features of the product regularly. 2. Product information: According to the product model and your granted permission when you install and use our services, the related information of the product on which our services are used will be collected when the product is connected to the software, including the Product Model, Firmware Version Number, Product Serial Number, and Product Capacity Information. When you connect your product to the software, please carefully read the privacy policy for the specific software. II. Product Security and Management 1. When you use our products for the first time, you shall set the Administrator privilege before performing specific operations. Otherwise, you will be frequently reminded to set the Administrator privilege when you enter the main menu interface. If you still do not set the Administrator privilege after receiving the system prompt, you should be aware of the possible security risk (for example, the data may be manually modified). P a g e | 56 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual 2. All the functions of displaying the biometric information are disabled in our products by default. You can choose Menu > System Settings to set whether to display the biometric information. If you enable these functions, we assume that you are aware of the personal privacy security risks specified in the privacy policy. 3. Only your user ID is displayed by default. You can set whether to display other user verification information (such as Name, Department, Photo, etc.) under the Administrator privilege. If you choose to display such information, we assume that you are aware of the potential security risks (for example, your photo will be displayed on the device interface). 4. The camera function is disabled in our products by default. If you want to enable this function to take pictures of yourself for attendance recording or take pictures of strangers for access control, the product will enable the prompt tone of the camera. Once you enable this function, we assume that you are aware of the potential security risks. 5. All the data collected by our products is encrypted using the AES 256 algorithm. All the data uploaded by the Administrator to our products are automatically encrypted using the AES 256 algorithm and stored securely. If the Administrator downloads data from our products, we assume that you need to process the data and you have known the potential security risk. In such a case, you shall take the responsibility for storing the data. You shall know that some data cannot be downloaded for sake of data security. 6. All the personal information in our products can be queried, modified, or deleted. If you no longer use our products, please clear your personal data. III. How we handle personal information of minors Our products, website and services are mainly designed for adults. Without consent of parents or guardians, minors shall not create their own account. If you are a minor, it is recommended that you ask your parents or guardian to read this Policy carefully, and only use our services or information provided by us with consent of your parents or guardian. We will only use or disclose personal information of minors collected with their parents' or guardians'
consent if and to the extent that such use or disclosure is permitted by law or we have obtained their parents' or guardians' explicit consent, and such use or disclosure is for the purpose of protecting Upon noticing that we have collected personal information of minors without the prior consent from verifiable parents, we will delete such information as soon as possible. minors. P a g e | 57 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual IV. Others You can visit https://www.zkteco.com/cn/index/Index/privacy_protection.html to learn more about how we collect, use, and securely store your personal information. To keep pace with the rapid development of technology, adjustment of business operations, and to cope with customer needs, we will constantly deliberate and optimize our privacy protection measures and policies. Welcome to visit our official website at any time to learn our latest privacy policy. P a g e | 58 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Eco-friendly Operation The product's "eco-friendly operational period" refers to the time during which this product will not discharge any toxic or hazardous substances when used in accordance with the prerequisites in this manual. The eco-friendly operational period specified for this product does not include batteries or other components that are easily worn down and must be periodically replaced. The battery's eco-friendly operational period is 5 years. Hazardous or Toxic substances and their quantities Hazardous/Toxic Substance/Element Lead (Pb) Mercury
(Hg) Cadmiu m (Cd) Hexavalent chromium
(Cr6+) Polybrominate d Biphenyls
(PBB) Polybrominated Diphenyl Ethers
(PBDE) Component Name Chip Resistor Chip Capacitor Chip Inductor Diode ESD component Buzzer Adapter Screws indicates that the total amount of toxic content in all the homogeneous materials is below the limit as specified in SJ/T 113632006. indicates that the total amount of toxic content in all the homogeneous materials exceeds the limit as specified in SJ/T 113632006. Note: 80% of this products components are manufactured using non-toxic and eco-friendly materials. The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. P a g e | 59 Copyright2022 ZKTECO CO., LTD. All rights reserved. EFace10 User Manual Appendix 3
"Hereby, ZKTECO CO., LTD. declares that this Product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
"This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body."
P a g e | 60 Copyright2022 ZKTECO CO., LTD. All rights reserved. ZKTeco Industrial Park, No. 32, Industrial Road, Tangxia Town, Dongguan, China. Phone : +86 769 - 82109991 Fax
: +86 755 - 89602394 www.zkteco.com Copyright 2022 ZKTECO CO., LTD. All Rights Reserved.
1 2 | Label and Location | ID Label/Location Info | 329.63 KiB | January 16 2022 |
ZK Tzca Smart Identification Terminal Model : EFace10 Input: 12V =1.5A Operating Temperature: 0C- 45C 4 Operating Humidity: 20%-80%
FCC ID: 2AJ9T-101001 a4 CCCs el ma MM a ue UE
1 2 | Confidentiality Letter | Cover Letter(s) | 157.00 KiB | January 16 2022 |
FederalCommunicationsCommission AuthorizationandEvaluationDivision ConfidentialityRequestregardingapplicationforcertificationof FCCID: 2AJ9T-101001 PursuanttoSections0.457and0.459oftheCommission treatmentofinformationaccompanyingthisapplicationasoutlinedbelow:
sRules,weherebyrequestconfidential ExhibitType BlockDiagram,Schematics,Operational Description, FileName BlockDiagram OperationDescription schematicdiagram Theabovematerialscontaintradesecretsandproprietaryinformationnotcustomarilyreleasedto thepublic.Thepublicdisclosureofthesematerialsmaybeharmfultotheapplicantandprovide unjustifiedbenefitstoitscompetitors. ZhonglieGe ZKTECOCO.,LTD. Rev11/20/07
1 2 | FCC SDOC | Attestation Statements | 176.88 KiB | January 16 2022 |
ZKTECO CO., LTD. Date: 2021-12-27 To: Federal Communications Commission 7435 Oakland Mills Road Columbia, MD FCC ID: 2AJ9T-101001 To Whom It May Concern:
This letter is to ascertain that ZKTECO CO., LTD. EUTSmart Identification Terminal MODEL No.: EFace10 Has been the units used for conducting FCC compliance testing, the SDoC part will be tested by EMTEK (SHENZHEN) CO., LTD. If you have any question or concerns, pls. contact us. Sincerely, Clients signature Clients name / title ZhonglieGey/ Engineer Contact information / address: ZKTECO CO., LTD. /No.32,Pingshan Industrial Avenue,Tangxia Town,Dongguan City,Guangdong Province,China 523728
1 2 | Power of Attorney Letter | Cover Letter(s) | 148.88 KiB | January 16 2022 |
FederalCommunicationsCommission AuthorizationandEvaluationDivision 1435OaklandMillsRoad Columbia,MD21046 Date:2021-12-27 SUBJECT:FCCApplicationforFCCID:
2AJ9T-101001 ToWhomItMayConcern:
We,theundersigned,herebyauthorizeLisaWang ourbehalf,toapplytotheFederalCommunicationsCommissiononourequipment.Any andallactscarriedoutbyEMTEK(SHENZHEN)CO.,LTD. sameeffectasactsofourown. at EMTEK(SHENZHEN)CO.,LTD. on onourbehalfshallhavethe ThisistoadvisethatweareinfullcompliancewiththeAnti-DrugAbuseAct.We,the applicant,arenotsubjecttoadenialoffederalbenefitspursuanttoSection5301ofthe Anti-DrugActof1988,21USC853a,andnopartytotheapplicationissubjecttoadenial offederalbenefitspursuanttothatsection. ZhonglieGe/Engineer ZKTECOCO.,LTD.
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2022-01-16 | 0.125 ~ 0.125 | DCD - Part 15 Low Power Transmitter Below 1705 kHz | Original Equipment |
2 | 2412 ~ 2462 | DTS - Digital Transmission System |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2022-01-16
|
||||
1 2 | Applicant's complete, legal business name |
ZKTECO CO., LTD.
|
||||
1 2 | FCC Registration Number (FRN) |
0026008086
|
||||
1 2 | Physical Address |
No.32,Pingshan Industrial Avenue,Tangxia Town, Dongguan City,Guangdong Province,China 523728
|
||||
1 2 |
No.32,Pingshan Industrial Avenue,Tangxia Town
|
|||||
1 2 |
Dongguan, N/A
|
|||||
1 2 |
China
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
T******@timcoengr.com
|
||||
1 2 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
1 2 |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
|||||
app s | FCC ID | |||||
1 2 | Grantee Code |
2AJ9T
|
||||
1 2 | Equipment Product Code |
101001
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
Z****** G******
|
||||
1 2 | Title |
Engineer
|
||||
1 2 | Telephone Number |
+86 0******** Extension:
|
||||
1 2 | Fax Number |
+86 0********
|
||||
1 2 |
G******@ZKTECO.COM
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | DCD - Part 15 Low Power Transmitter Below 1705 kHz | ||||
1 2 | DTS - Digital Transmission System | |||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Smart Identification Terminal | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Original Equipment | ||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Output power listed is the maximum conducted output power. Device must be operated to provide a separation distance of at least 20cm from all persons and must not transmit simultaneously with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. Users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. This device has 20MHz and 40MHz bandwidth mode. | ||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
EMTEK (Shenzhen) Co., Ltd.
|
||||
1 2 | Name |
L******** W******
|
||||
1 2 | Telephone Number |
86 75********
|
||||
1 2 |
w******@emtek.com.cn
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 0.12500000 | 0.12500000 | |||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | 2412.00000000 | 2462.00000000 | 0.0318000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC