User Manual The manual is applicable for the Vtelca F310 mobile phone. Contents Lets get started ...................................................................................................... 1 Lost or stolen? ..................................................................................................... 1 Using your phone safely ............................................................................... 2 Battery care and safety ................................................................................ 5 Charger care and safety ............................................................................... 7 Getting to know your phone ................................................................................. 9 Inserting and removing the SIM ......................................................................... 12 Inserting a memory card..................................................................................... 13 Using the battery ................................................................................................ 14 Inserting the battery .................................................................................... 14 Removing the battery ................................................................................. 14 Charging the battery ................................................................................... 15 Power on/off ....................................................................................................... 16 using your phone.................................................................................................. 17 Common functions ............................................................................................... 18 Making and receiving calls ................................................................................. 18 Making a call .............................................................................................. 18 Receiving a call .......................................................................................... 19 Adjusting the volume .................................................................................. 19 Hands-free ................................................................................................. 19 call options ................................................................................................. 19 Writing SMS ............................................................................................... 20 Viewing messages ............................................................................................. 20 Adding a new contact ......................................................................................... 22 Using your phone as memory ............................................................................. 22 Use Modem Connector ...................................................................................... 22 Main Function list ................................................................................................. 25 Input what you want, how you want ................................................................ 33 Appendix ............................................................................................................... 34 Health and safety .................................................................................................. 36 Declaration of RoHS compliance ........................................................................ 41 Disposal of your old phone ................................................................................. 42 Problems and their solutions .............................................................................. 43 Lets get started Lets get started Thanks for choosing the Vtelca F310. Its a GSM dual band GPRS digital mobile phone, which well simply call phone from now on. If youd like your phone to live a long and fruitful life, please read this guide carefully and keep it for future reference. You never know when you might need it. And dont worry if the pictures we use to demonstrate your phones functions look a little different from what you see on its screen. Its the functions they show that matter. Lost or stolen?
If your phone goes missing, please tell your service provider as soon as you know. That way other people can be barred from using it. Obviously, its best to keep your phone with you at all times, and wed strongly advise you to set a PIN, and change it from time to time. 1 Lets get started Using your phone safely on the road Using a phone while driving is illegal in many countries. Please follow local laws and drive safely at all times. near sensitive electronics Dont use your phone near sensitive electronic equipment particularly medical devices such as pacemakers as it could cause them to malfunction. It can also interfere with the operation of fire detectors and other automatic-control equipment. For more information about how your phone affects pacemakers or other electronic equipment, please contact the manufacturer or your local distributor. Your phone may cause interference when used near TVs, radios or automated office equipment. while flying 2 Lets get started Your phone can cause interference with aircraft equipment. So its essential you follow airline regulations. And if airline personnel ask you to switch off your phone, or disable its wireless functions, please do as they say. Your phone may interfere with the normal operation of medical equipment. Follow all hospital regulations and turn it off when youre asked to by posted warnings or medical staff. Dont use your phone at petrol stations. In fact, its always best to switch off whenever youre near fuels, chemicals or explosives. Keep your phone away from water (or any other liquid). Its not a in hospital at a petrol station around water waterproof model. making repairs Never take your phone apart. Please leave that to the professionals. 3 Lets get started Unauthorised repairs could break the terms of your warranty. broken antenna injury. Dont use your phone if the antenna is damaged, as it could cause around children Keep your mobile out of childrens reach. It should never be used as a toy and it might not be good for their health. original accessories Only use the original accessories supplied with your phone or those approved by the manufacturer. Using unapproved accessories may affect performance, make the warranty void, break national regulations on the use of mobile phones, or even cause injury. near explosives Turn off your phone in or near areas where explosive materials are 4 Lets get started used. Always obey local laws and turn off your phone when requested. emergency calls To make an emergency call your phone must be turned on and in an area where theres network coverage. Dial the national emergency number and press send. Explain exactly where you are and dont hang up until help has arrived. Battery care and safety Keep the battery in a cool, ventilated place and out of direct sunlight. Although the battery is rechargeable, itll eventually start to lose its ability to recharge. If you find that the battery wont recharge, its time to replace it. Please dont throw old batteries into your household rubbish. Youll find there are special bins for batteries at refuse collection points. And some high street electrical stores provide a battery recycling service too. Never throw the battery into a fire its highly inflammable and could explode, hurting you or somebody else. When you put the battery into your phone, theres no need to use force. 5 Lets get started Exerting too much pressure could make it leak, overheat, explode or burst into flame. Never take the battery apart. This may result in leakage, overheating, explosion or fire. If the battery becomes hot, changes colour or shape at any time (when in use, charging or even while in storage) please stop using it immediately and replace. Keep the battery dry. Damp or wet conditions can cause it to overheat or corrode. Dont leave the battery in direct sunlight or anywhere really hot, like in a car on a summers day. That could make it leak or overheat, while lowering its performance and shortening its life. Dont charge the battery continuously for 24 hours. Overcharging is not good for it. Note:
Please avoid contact with the materials inside a damaged or leaking battery. If they get on your skin, wash with lots of water and seek medical assistance if required. 6 Lets get started Charger care and safety Only plug into voltages between 110VAC and 220VAC. Using a voltage outside that range can damage the phone/charger and cause the battery to leak or catch fire. Never short-circuit the charger this may cause electrocution, overheating or damage. Dont charge the phone in direct sunlight or in an area where its damp, dusty, or on a vibrating surface. And charging your phone near or on a TV or radio could interfere with transmission. Dont use the charger if the power cable is damaged. It may cause a fire or give someone an electric shock. Keep water well away from the charger. If the charger does get splashed by water, or any other kind of liquid, immediately unplug it to avoid overheating, fire or electrocution. Dont take the charger apart. It could cause injury, give you an electric shock or catch fire. Never touch any charger, electric cable or socket with wet hands. 7 Lets get started Dont place heavy objects on the electric cable. If the cable is damaged, dont try to mend it yourself it could cause a fire or electrocute you. Always unplug the charger before you clean it. When unplugging the charger, hold the plug itself, rather than pulling on the cable. A damaged cable can cause electrocution or fire. 8 k Receiv Left/right soft Carries out the operations at the left-bottom/right-bottom corner of the screen. Getting to know your phone Caps lock key Symbol key When editing the text, press it to switch to the symbol input Funtion key When editing the text, switch the input of the symbols located on the upper part Dial a number or receive incoming calls; In idle mode, press the key to view all Send key Space Key 9 Lets get started End key Menu key Delete key Enter key Camera shortcut key Navigation Lets get started Earphone jack USB port Camer Volume keys Power key Speake Note:
In this user guide, press means pressing the key and then releasing. Hold means pressing and holding the key for two seconds or 10 more. Onscreen icons conos Descripcin Signal strength Alarm on Call held Unread message Earphone plugged in Silent mode Wi-Fi function on Lets get started conos Descripcin Battery status Ringer Audio player on Vibrator Vibrator then ringer Vibrator and ringer Bluetooth function is on 11 Lets get started Inserting and removing the SIM Your phone needs a valid SIM card to work (To keep it simple, well just call it SIM from now on). Your network connection data and your SIM address book are saved on the SIM. So, to avoid damaging your SIM or losing data, try not to touch the metal surface when youre handling it and keep well away from any magnetic or electric source. heres what you do 1. Switch off your phone and disconnect any external power. 2. Remove the back cover and then the battery. 3. Hold your SIM on the cut corner, and slide it face down into the card holder. Insert the battery. 4. 5. Replace the back cover. 12 Inserting a memory card 1. Remove the back cover. 2. Insert the memory card into the slot. Lets get started Note:
This mobile phone supports micro memory card. For details on compatibility information of micro, please consult your manufacturer or supplier. 13 Lets get started Using the battery Inserting the battery 1. Open the battery cover on the back of your phone. 2. Align the battery's contact points with those of the phone and gently press the battery down into place. 3. Replace the battery cover clicking it back into position. Removing the battery 1. Switch off your phone. 2. Open the battery cover. 3. Lift the battery up and out of your phone. 14 Lets get started Charging the battery The rechargeable Li-ion battery that comes with your phone is ready to use, but is not charged. Thats easy to do. Well show you how below. The first three times you use the battery, make sure its completely drained before recharging. And then recharge it fully. That will help to ensure its optimum performance and a long life. 1. Connect the charger to your phone, and plug it into an 110V/220V socket. 2. The battery indicator in the corner of the screen will scroll right and left to show you its charging. If the phones battery has been fully drained, the battery indicator may not immediately appear on the screen when charging starts. And please dont worry if the phone and charger become warm while charging. Thats completely normal. 3. When fully charged, the battery indicator will stop scrolling right and left. 4. Disconnect the charger from your mobile, and unplug. 15 Lets get started Power on/off Press the power key until the power-on/off icon appears. When you turn your phone on, itll automatically check the SIM and show the following information on screen:
Input phone lock code: If youve set a lock code. Input SIM PIN: If youve set a PIN for your SIM. Note:
The PIN is supplied with your SIM. Please replace it with your own PIN code as soon as possible. Enter the wrong PIN three times, and your SIM will be locked. Then youll need to contact your network service provider to ask for a PUK code to unlock it. Searching: The mobile phone will search for the available network. 16 using your phone using your phone to enter the main menu Press File manager Phonebook Fun & Games Tools Calendar Tasks Alarm World clock Notes Calculator Currency converter Call center Messaging Multimedia Camcorder Image viewer Media player FM radio Sound recorder Settings User profiles Connectivity Phone settings Call settings Network settings Security settings Pen calibration Restore factory settings Neo Navegacin En tus manos Tu chip Java 17 Common functions Common functions Making and receiving calls Making a call Direct dial: In idle mode, press Send key to display the dialling keyboard and click the numeric keys to input the number. Press Send key to dial. Dialling from the Contacts: In idle mode, select Phonebook to enter Phonebook, then select your contact and press the Send key to dial. Dialling from call history: In idle mode, press the Send key to enter the list of call logs, select the call record, and press the Send key to dial. Saving a number: On the dialling screen, type in a contact's phone Save to phonebook to save it as a new number, select Options entry. Dialling an extension: Sometimes you cant dial an extension directly. If this happens, dial the direct line firstly, press P key, and then dial the extension number. Dialling international calls: To make an international call, press +
18 Common functions key, and then dial the country or region code, city code and phone number. Receiving a call Someones calling? Press the Send key to answer. Adjusting the volume During a conversation, you can raise or lower the volume by using the side keys. And in idle mode, you can use the side keys to adjust the keypad volume. Hands-free Select H-Free to use your phone hands-free. Select H-Held to be hands-on again. call options Need to multitask while youre on a call? Just select Options if you want to access your contacts, messages, or other functions. 19 Common functions Writing SMS 1. In idle mode, select Messaging Write Message to edit the message text. to enter the main menu, then select 2. Writing your message. For more information on input method, select Options Input method. 3. Writing your message:
If you want to add a picture, sound, video select Options Add options My pictures or Take picture or whatever you want. If you want to send a multimedia message, please select Switch to MMS. 4. Select Options Send to send the message. If you want to save as a draft, select Options Save. Viewing messages Your phone is very versatile. According to what youve selected, it can tell you that youve received a new message in three different ways: a ringtone, a prompt, or a new message icon. 20 Common functions 1. In idle mode, Select Messaging Inbox. to to enter the main menu, select 2. All your received messages will be displayed on the screen. Use the Up/Down key to select the message, and select OK to see the content. 3. Then go to Options to select Reply, Forward, Delete, or whatever you want to do 21 Common functions Adding a new contact 1. In idle mode, select Menu to enter the main menu and select Phonebook Add new contact to add a new contact. 2. Select a storage location if you have selected Both in Preferred storage. 3. Edit the information and Select Save when youre happy with what youve done. Using your phone as memory Make sure the memory card is installed and your phone is switched off, then connect the phone to your PC with the USB data cable, and switch your phone back on. Select Phone memory to use your phone as extra memory. Use Modem Connector You can make your phone get access to the Internet by using your computer through Modem Connector. Prior to the use of Modem Connector, please make sure your phone and computer are both turned on and work normally. 22 Common functions Install Modem Connector If you use the function for the first time, you need install Modem Connector on your phone. See the installation procedure below:
computer. 1. Connect your phone with your computer through the USB cable. 2. Select Mass storage on the pop-up menu displayed on your phone. 3. Select My computer VTELCA Internet, run the setup.exe file and follow the wizard to complete the installation of Modem Connector. After the installation, the Modem Connector icon shall appear on your Note: during the installation of Modem Connector, please make sure you have administrator privileges. Run Modem Connector 1. Connect your phone with your computer through the USB cable. 2. Select COM port on the pop-up menu displayed on your phone. 3. Double click the Modem Connector icon on your computer, or select Start All applications VTELCA Internet VTELCA Internet, and click Connect on the pop-up menu to connect your phone with 23 Common functions your computer. (If you run the Modem Connector for the first time after installation, please skip step 1 & step 2.) Note: if you run the Modem Connector for the first time, please make sure you have administrator privileges. 24 Main Function list Main Function list In idle mode, select Menu to enter the main menu. Those marked with * need support from network operators. Function View call history Description View the recent incoming, missed and outgoing calls. Delete a call log View call duration Call cost*
View contacts Delete a call log. View the duration of last call, dialed calls and received calls. View the expense of last call and all calls. Browse all contacts in Contacts list, input the first letter of contacts name to quickly search for the contact. 25 Operation Call center Press left/right key to switch among All calls, Dialled calls, Received calls and Missed calls Call center Select one call log Call center Options Advanced Options Delete Call timers Call center Options Advanced Call cost Phonebook Main Function list Function Add contacts Edit contact Preferred storage Speed dial Copy contacts Description Save the information of the contact, such as telephone number and name. Edit the information of existing contact. Select the preferred storage as Phone or SIM. Edit 8 phone numbers and assign these numbers to the keys from 2 to 9. In idle mode, hold the numeric key to quickly dial the corresponding phone number of the numeric key. Copy all contacts from SIM card to phone or from phone to SIM card. Move contacts Move all contacts from SIM card to phone or from phone to SIM card. Delete all Delete all contacts in SIM card or 26 Operation Phonebook Add new contact Phonebook Select one contact Options Edit Phonebook Options Phon ebook settings Preferred storage Phonebook Options Phon ebook settings Speed dial Phonebook Options Phon ebook settings Copy contacts Phonebook Options Phon ebook settings Move contacts Phonebook Options Phon Function contacts Description phone. User profiles Caller groups Divide the contacts into different groups. You could add/delete the members only when they are saved in Phone. Perform personalized settings on ringtone, volume, ringer type, etc. according to different events and occasions. Set the date and time displayed on the phone. Perform the action of power on/off according to the setting time. Select the language for the menu. Schedule power on/off Language Time and date Wallpaper Set the standby animation on the screen. Screen saver Set the screensavers status, standby time and image. 27 Main Function list Operation ebook settings Delete all contacts Phonebook Options Caller groups Settings User profiles Select Profile
(General/Meeting etc.) Options Activate. Settings Phone settings Time and date Settings Phone settings Schedule power on/off Settings Phone settings Language Settings Phone settings Display Wallpaper Settings Phone settings Display saver Screen Main Function list Function Dedicated key LCD backlight Call waiting*
Call divert*
Call barring*
Auto redial Network settings Phone lock Description Set the shortcuts for navigation keys in idle mode. Set the backlight time and brightness. You will be prompted by the network upon an incoming call if this function is activated. Forward the incoming call to designed number on a specific occasion. Set the outgoing call restriction or incoming call restriction. When selecting On for Auto redial, your phone will automatically redial after a while if the call is not answered. Select the network and set GPRS connection. Activate phone lock to prevent the phone from abuse. The default phone lock password is 1234. 28 Operation Settings Phone settings Dedicated key Settings Phone settings Settings Call settings Call waiting LCD backlight Settings Call settings Call divert Settings Call settings Call barring Settings Call Settings Advanced settings Auto redial Settings Network settings Settings Security settings Phone Security Phone Lock Function Auto Keypad lock Description The keypad lock would prevent the inadvertent operation caused by key press. Change password SIM lock Change PIN Change the phone password. Activate PIN code to prevent SIM card from abuse. The default PIN code is normally 1234. Please replace it with your own PIN as soon as possible. Change the PIN. Data account View the data account. Restore factory Restore the settings your phone had when it first came out of the 29 Main Function list Operation Settings Security settings Auto keypad lock In idle mode, press the End key to quickly lock or unlock the keypad. Settings Security settings Phone Security Change password Settings Security settings SIM security PIN Lock Settings Security settings SIM security Change PIN Settings Connectivity Data account Settings Restore factory settings Main Function list Function settings Games Calculator Currency converter Send message View message Broadcast message*
Templates Voice mail*
Description box. Your phone comes with free games. You can discover how to play it in the games menu. Do your sums on your phone. Set the exchange rate and convert your currency to a foreign currency or vice-versa. Send text messages / multimedia messages to other mobile phones. Read the messages (received, sent, drafts). Receive the messages from network operator. Select the template to send message. Let the other party to leave a message through voicemail, and check the voicemail to listen to the message. 30 Operation Fun & Games Tools Calculator Tools Currency converter Messaging Write message Inbox/Outbox/Dr Messaging afts Messaging Broadcast messages Messaging Templates Text message Messaging Message settings Voicemail server In idle mode, hold 1 key to call the first voice mail number. Main Function list Function Check memory status Preferred storage Camera Image viewer Audio player FM radio Sound recorder Calendar Alarm Tasks World clock Internet service File manager Description Check the memory status for text message in SIM card and Phone. Save the messages in SIM card or phone. Take a photo View a photo Play a Media file Listen to FM radio Record sound Text Text Operation Messaging Message settings message Memory status Messaging Message settings message Preferred storage Multimedia Camcorder Image viewer Multimedia Multimedia Media player Multimedia Multimedia Sound recorder FM radio Check the calendar and schedule. Set multiple alarms. Add Date, Call, Anniversary, etc. Browse the current time of different cities around the world. Log on to internet service. Tools Calendar Tools Alarm Tasks Tools Tools World clock En tus manos View the files saved in phone and File manager 31 Main Function list Function Description memory card. Operation Note:
When copying files from a PC to a memory card, make your life easier by putting them in the relevant folder. For example, music files should go in the My Music folder. 32 Input what you want, how you want Input what you want, how you want The phone supports Smart abc, abc, Smart es, es, 123 input method and symbol input method etc. Heres how to make those choices Switch key. method Insert a space and then press Press Press input key. Delete inputs Press key to delete the input before the cursor. Switch caps lock Line feed Input letters and common symbols Input words key Press the Press There are two symbols on the keys. Press the key to input the symbol key. located on the lower part of the key; press key to input the symbol located on the upper part of the key; press key twice and then press the key to continuously input the symbol located on the upper part of the key. key and then press the In Smart method, click the corresponding key to input the word. If the word you need displays on the screen, press left/right key to select it and press OK key to confirm. Predictive text input is based on a built-in dictionary. 33 Appendix Input digits Input symbol In 123 method, press the numeric keys to input the corresponding numbers. During the text input, press navigation keys to select the symbol, and press OK confirm. key to display symbol lists, press Appendix Care and maintenance Your phone is a delicate device. The following advice will help you to keep it looking good and performing well Use a soft dry cloth to clean your phone, battery and charger. Dont use liquids such as alcohol, dilution agents or benzene. From time-to-time, clean the socket where the charger cable connects to the phone. Dust tends to gather there. This will ensure a really good connection. Dont use needles, pen points or other sharp objects on the keypad or screen. Dont use your phone with wet hands it could injure you and damage the phone. Dont use your phone in dusty or dirty environment. 34 Appendix Keep your phone away from extremes of heat like radiators or ovens. It may explode if it gets too hot. If your phone gets wet and the colour of the label on it changes, the warranty will be void, even if the warranty period hasnt expired. If theres anything wrong with the phone, battery, charger, or any accessory, please send them to your nearest service centre for inspection. 35 Health and safety Health and safety 4RF exposure information (SAR) This mobile phone meets the governments requirements for exposure to radio waves. This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. *Tests for SAR are conducted using standard operating positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the poser required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. The highest SAR value for the model phone as reported to the FCC, described in this user guide, is 36 Health and safety Position Head Body 850MHz
(W/Kg) 0.946 1.074 1900MHz (W/Kg) 0.998 0.947
(Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements.) While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID:Q78-F310. For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and the positions the handset a minimum of 1.5 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. If you do no t use a body-worn accessory and are not holding the phone at the ear, position the handset a minimum of 1.5cm from your 37 Health and safety body when the phone is switched on. This device is compliance with SAR for general population /uncontrolled exposure limits in ANSI/IEEE C95.1-1999 and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the users authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in 38 Health and safety accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 1.5 cm between the radiator and your 39 Health and safety body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 40 Health and safety Declaration of RoHS compliance Were determined to reduce the impact we have on the environment and take responsibility for the earth we live on. So this document allows us to formally declare that the X630, manufactured by ZTE CORPORATION, fully complies with the European Parliaments RoHS (Restriction of Hazardous Substances) Directive 2002/95/EC, with respect to all the following substances:
(1) Lead (Pb)
(2) Mercury (Hg)
(3) Cadmium (Cd)
(4) Hexavalent Chromium (Cr (VI))
(5) Polybrominated biphenyl (PBB)
(6) Polybrominated diphenyl ether (PBDE) Our compliance is witnessed by written declaration from our suppliers. This confirms that any potential trace contamination levels of the substances listed above are below the maximum level set by EU 2002/95/EC, or are exempt due to their application. 41 Health and safety The X630 manufactured by ZTE CORPORATION, meets all the requirements of EU 2002/95/EC. Disposal of your old phone 1. When the wheelie bin symbol is attached to a product, it means the product is covered by the European Directive 2002/96/CE. 2. All electrical and electronic products should be disposed of separately from normal household waste via designated collection points provided by government or local authorities. 3. The correct disposal of electrical and electronic products will help protect the environment and human health. 42 Health and safety Problems and their solutions Symptoms Phone wont turn on Phone turns itself Solutions Charge the battery Reinstall the battery Charge the battery Possible Causes The battery is flat Poor contact Battery very low Deceasing of battery performance Weak network signal Weak network signal Out of the service area Poor standby time Cant connect to the network Calls keep cutting Weak network signal Phone doesnt ring when I receive incoming calls Phone is set to Mute or minimum volume. 43 Replace the battery Turn off the phone Move to where the signal is Make sure youre in a network service area. Move to where the signal is Enter User Profiles to select a Non-silent mode, or increase the ring volume. Health and safety Received prompt asking me to input PUK SIM locked because wrong PIN entered three times. Contact your provider and ask for a PUK. 44