FCC ID: Q78-B820CA15 Hybrid STB

ZXV10 B820C-A15 Hybrid STB User Guide _______________________________ ZTE CORPORATION ZTE Plaza,Keji Road South,Hi-Tech Industrial Park, Nanshan District,ShenZhen,P.R.China Postcode:518057 Tel: +86-755-26771900 URL: http://support.zte.com.cn E-mail: 800@zte.com.cn LEGAL INFORMATION Copyright 2019 ZTE CORPORATION. The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations. All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION or of their respective owners. This document is provided as is, and all express, implied, or statutory warranties, representations or conditions are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the information contained herein. ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject matter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter herein. ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice. Users may visit the ZTE technical support website http://support.zte.com.cn to inquire for related information. The ultimate right to interpret this product resides in ZTE CORPORATION. History Revision Revision No. Revision Date Revision Reason R1.0 2019-08-15 First edition Serial No.: SJ-20190813101222-001 Content Chapter 1 Safety Instructions.................................................... 1 Chapter 2 Packing List................................................................4 Chapter 3 Panels......................................................................... 5 3.1 Front Panel..................................................................................................... 5 3.2 Rear Panel...................................................................................................... 6 Chapter 4 Connecting Up...........................................................7 4.1 Connecting Network...................................................................................... 7 4.2 Video and Audio Connections..................................................................... 7 4.3 Power ON........................................................................................................9 4.4 Upgrade...........................................................................................................9 Chapter 5 Troubleshooting...................................................... 10 Chapter 6 Technical Specification.......................................... 11 Chapter 1 Safety Instructions Remove the plastic covering before using the STB to provide normal Special Note ventilation. Use the power adapter provided with the STB. Important Safety Instructions Ensure that the electric voltage meets the device requirements. Check the cables periodically, replace any damaged cables immediately. To prevent electric shock, do not remove cover. There are no user serviceable parts inside. Refer servicing to qualified service. Do not use this apparatus near water. Clean with only dry cloth. Place the device on a flat surface. Do not place any heavy objects on the device. instructions. Do not block any ventilation openings. Install according to the manufacturers Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Only use attachments/accessories specified by the manufacturer. Power off and pull out the power plug if the device will not be used for a long time and during lightning storms. After power off, wait at least 15 seconds between power off and next power-on. For the adapter, the socket-outlet shall be installed near the adapter and shall be easily accessible. Service Do not disassemble the device. Contact the service provider if the following problems occur:

1 The power cable or power socket is damaged. There is any liquid leaks into the device. Fails to run normally even after following the instructions. The device is physically damaged. FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may there is no cause harmful guarantee that this interference to radio or television reception, equipment does cause harmful which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

interference to radio communications. However, interference will not occur in a particular installation. If Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. To assure continued compliance, any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. (Example- use only shielded interface cables when connecting to computer or peripheral devices). FCC Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. 2 RF Exposure Information The Maximum Permissible Exposure (MPE) level is calculated based on a distance of d=20 cm between the device and the human body. To maintain compliance with the RF exposure requirement, a separation distance of 20 cm between the device and the human should be maintained. Restrictions in the 5 GHz band According to Article 10(10) of Directive 2014/53/EU, the packaging shows that this radio equipment will be subject to some restrictions when placed on the market in Belgium(BE), Bulgaria(BG), the Czech Republic(CZ), Denmark(DK), Germany(DE), Estonia(EE), Ireland(IE), Greece(EL),Spain(ES), France(FR), Croatia(HR), Italy(IT),Cyprus(CY), Latvia(LV), Lithuania(LT), Luxembourg(LU), Poland(PL), Hungary(HU), Malta(MT), Portugal(PT), Finland(FI), Sweden(SE), Norway(NO), Switzerland(CH), Iceland(IS), and Liechtenstein(LI). Austria(AT), Slovakia(SK), Turkey(TR), Romania(RO), the Slovenia(SI), Kingdom(UK), Netherlands(NL), United The WLAN function for this device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range. Caution!

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 3 Chapter 2 Packing List Quantity Item Remarks Set-Top Box (STB) 1 1 1 1 1 HDMI cable Power adapter User Guide Qualification Certificate/

WARRANTY Notes:

This packing list is for reference only. The items actually delivered depend on the companion packing list of the provider immediately if parts are missing or damaged. Keep all packaging and available components for return purposes. the STB. Contact 4 Chapter 3 Panels 3.1 Front Panel Key Name Description 1 2 Power switch Power indicator Press it to turn on/turn off STB. Red: STB is in standby state. Green: STB is running normally. Not lit: STB is not powered on. 5 3.2 Rear Panel Key Name Description 1 2 3 4 5 6 7 RF SPDIF RF IN interface. Digital audio interface, which can be connected to a power amplifier. SD Out Audio and composite video output interface. HDMI HDMI output interface. Ethernet 10 M/100 M Base-T RJ45 self-adaptive Ethernet interface. USB USB interface. DC +12 V Power input socket, +12 V DC power adapter provided. Consult technical personnel before using other types of power adapter. 6 Chapter 4 Connecting Up 4.1 Connecting Network This section introduces the network connection methods for STB. Select one method to connect according to the on-site conditions. 4.2 Video and Audio Connections Steps Connecting Standard Definition Interface 1. Connect the R and L interfaces on the TV to the corresponding interfaces with the AV cables. 2. Connect the AV interface on STB to video input interface of TV with the AV cable (yellow), as shown in the follow figure. 7 Connecting High Definition Interface Connect the HDMI interface on STB to the corresponding interface on TV with the HDMI cable, as shown in the follow figure. END OF STEPS 8 4.3 Power ON Steps source. 4. Turn on the TV. END OF STEPS 1. Ensure that all cables are connected correctly. 2. Install the power cable to STB using the power adapter and to AC power 3. Ensure that all other devices are plugged in and receiving power. 4.4 Upgrade The STB can connect to the server on each power-on and check whether an upgrade is required. If so, the upgrade starts at once, which normally takes three to five minutes. Do not perform any operations during this period. 9 Chapter 5 Troubleshooting Problem Possible Cause Solution The indicator is not lit after switching on the STB. The power adapter has not been connected. Connect the power adapter. The power adapter is damaged. Consult the service provider and replace power adapter with a new one. The power outlet has no power. Check and ensure the power outlet has power. User cannot connect to the EPG homepage. The network cable has not been connected properly. Connect the network cable properly or replace it with a new cable. The service network fails. Wait for service to be restored or consult the service provider. The network configuration is not correct. Configure the network parameters again. No image on the TV screen. The STB is in standby. Turn on STB by pressing the key on the remote control. The video cable has not been connected properly. Reconnect video cable. The video input source of the TV has been set incorrectly. Switch the system mode of the TV until the EPG page is shown on the TV. No sound from the speaker. The STB is in standby. Turn on STB by pressing key on the remote control. The audio cable has not been connected properly. Reconnect audio cable. STB or TV is muted, or the volume has been turned all the way down. Press key on the remote control, or increase 10 Problem Possible Cause Solution The remote control fails. The remote control is physically damaged. Change a new Bluetooth remote control. The pairing fails. There is no battery in the remote control, or the batteries are installed backwards. TV cannot receive instructions from remote control. The batteries are dead. Replace the batteries. the volume of the STB or TV. Press and VOL - at the same time for 3 seconds, start pairing. Install the batteries correctly. Use the remote control closer to STB, remove any obstacles between the remote control and STB, or check Bluetooth pairing of the remote control. Restart STB or call the customer service hotline. Other problems

Chapter 6 Technical Specification Compliant Standard 208-SCFI-2016, 218-SCFI-2017, 196-SCFI-2016, 019-SCFI-1998, 016-SCFI-1993 Power Adapter Input: 100 V ~ 240 V, 50 Hz ~ 60 Hz Output: +12.0 V DC Environment Requirement

( +40 ) Working environment temperature: +32 ( 0 ) ~ +104 Working environment humidity: 5% ~ 90%

Video Supports PAL, NTSC, 720p, 1080i, 1080p, and 4K Format: 4:3/16:9 11 Receiving bit rate range: 200 kbps ~ 40 Mbps Resolution: 720 576/PAL, 720 480/NTSC, 1280 720 /720p, 1920 1080 /1080i, 1920 1080 /1080p, and 38402160/4K Audio MPEG-1 Layer 1/2, MPEG-1 Layer3(Optional), AAC, MPEG-2 AAC LC, MPEG-4 AAC LC, HE-AAC v1/v2, wav, wma, PCM, Dolby Digital, and Dolby Digital Plus Surround, Single/Dual/Multi Track, and Stereo Access Mode Supports DHCP, LAN, PPPoE, and WLAN access Supports IEEE 802.11 b/g/n/ac, and IPv4/IPv6 Dimension 148 mm 100 mm 31.5 mm ( Length Width Height ) Weight 0.5 kg HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories. Certification Notes:

All specifications are subject to the actual product. 12

ZTE ZXV10 B820C-A15 Hybrid STB POWER RATING:12V === 1A vec SN:24361 003406 cs be Mt) [IMM S25 atti MAC:DC: DF:

CHIP ID:1000BO0EF3FE77FD Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1)this device may not cause harmful interference,and(2)this device must accept any interference received, including interference that may cause undesired operation. FCC ID: Q78-B820CA15 YYYY-MM I NOM +4 a4 ZTE CORPORATION Hecho en China Losvez tile se ZTE 5 00 a 8 SCAT UT X

ZTE Corporation Date: 2021-09-22 Federal Communications Commission Authorization and Evaluation Division Confidentiality Request regarding application for certification of FCC ID: Q78-B820CA15 Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, we hereby request confidential treatment of information accompanying this application as outlined below:

Block Diagram Schematics Operational Description The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. The applicant understands that pursuant to Section 0.457 of the Rules, disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely,

Grantee Contacts Signature Name: Yuming Xie Tel:

0086-755-26777740 Email: xie.yuming@zte.com.cn

WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5486263.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case TECHNICAL COMPLIANCE STATEMENT This is to certify that the product listed in follows was (were) tested in the BTL EMC Laboratory to comply with below FCC official limits. Equipment Brand Name Hybrid STB ZTE Model Name ZXV10 B820C-A15 Applicant Address ZTE Corporation ZTE Plaza, Hi-Tech Park, Nanshan District, Shenzhen, Guangdong, P.R. China Standard(s) FCC CFR Title 47,Part 15,Subpart B,Class B ANSI C63.4-2014 Report(s) BTL-FCCE-1-2108H060 The test data, data evaluation, and equipment configuration contained in our test report(s) above was (were) obtained utilizing the test procedures, test instruments, test sites that has been accredited according to the ISO/IEC 17025 quality assessment standard and technical standard(s). The test data contained in the referenced test report relate only to the EUT sample and item(s) tested. Ryan Wang Authorized Signatory BTL INC. No. 29, Jintang Road, Tangzhen Industry Park, Pudong New Area, Shanghai 201210,China TEL: +86-021-61765666

ZTE Corporation Ad Hoc Mode Declaration Date: 2021-09-22 We, the undersigned company Company Name: ZTE Corporation Address: ZTE Plaza, Hi-tech Park, Nanshan District, Shenzhen, Guangdong, China 518057 Declare that:

Product description: Hybrid STB Type designation: ZXV10 B820C-A15 Brand: ZTE FCC ID: Q78-B820CA15 1. The EUT doesnt have Ad Hoc Mode function on non-US frequencies. 802.11a/n Ad Hoc mode should not be supported even on US DFS frequencies (5.25 ~5.35GHz/5.47 ~5.725GHz). 2. In addition, The product meets all other requirements specified in Part 15E Section 15.407 and no configuration controls are provided to change the frequency of operations outside the grant of certification for US operation. 3. Only channels 1~11 will be used in USA. Country code selection is disabled. If you have any questions regarding the authorization, please do not hesitate to contact us, thank you~

Sincerely, Signature: ________________________ Name: Yuming Xie Tel:

0086-755-26777740 Email: xie.yuming@zte.com.cn

RF_160, Issue 02 Declaration of Authorization We Name:

ZTE Corporation Address: ZTE Plaza, Hi-tech Park, Nanshan District City:

Shenzhen, Guangdong Country: China Declare that:

Name Representative of agent: Ms. Riley Wei Agent Company name: BTL Inc. Address: No. 29, Jintang Road, Tangzhen Industry Park Pudong New Area City: Shanghai Country: China is authorized to apply for Certification and signing related documents of the following product(s), including 731 form(s):

Product description: Hybrid STB Type designation: ZXV10 B820C-A15 Brand: ZTE FCC ID: Q78-B820CA15 on our behalf. Date:

City:

2021-09-22 Shenzhen, Guangdong Name:

Yuming Xie Function: Product Certification Manager Signature: . Notes:

(1): Required for FCC application

(2): For FCC it must be the Grantee Code owner or the authorized agent.