ZXV10 B866V2F RichMedia Box User Guide ZTE CORPORATION ZTE Plaza,Keji Road South,Hi-Tech Industrial Park, Nanshan District,ShenZhen,P.R.China Postcode:518057 Tel: +86-755-26771900 URL: http://support.zte.com.cn E-mail: 800@zte.com.cn LEGAL INFORMATION Copyright 2021 ZTE CORPORATION. The contents of this document are protected by copyright laws and international treaties. Any reproduction or distribution of this document or any portion of this document, in any form by any means, without the prior written consent of ZTE CORPORATION is prohibited. Additionally, the contents of this document are protected by contractual confidentiality obligations. All company, brand and product names are trade or service marks, or registered trade or service marks, of ZTE CORPORATION or of their respective owners. This document is provided as is, and all express, implied, or statutory warranties, representations or conditions are disclaimed, including without limitation any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement. ZTE CORPORATION and its licensors shall not be liable for damages resulting from the use of or reliance on the information contained herein. ZTE CORPORATION or its licensors may have current or pending intellectual property rights or applications covering the subject matter of this document. Except as expressly provided in any written license between ZTE CORPORATION and its licensee, the user of this document shall not acquire any license to the subject matter herein. ZTE CORPORATION reserves the right to upgrade or make technical change to this product without further notice. Users may visit the ZTE technical support website http://support.zte.com.cn to inquire for related information. The ultimate right to interpret this product resides in ZTE CORPORATION. History Revision Revision No. Revision Date Revision Reason R1.1 2021-09-08 First edition Serial No.: SJ-20210507150032-001 Content Chapter 1 Safety Instructions.................................................... 1 Chapter 2 Packing List................................................................3 Chapter 3 Panels......................................................................... 5 3.1 Front Panel......................................................................................................5 3.2 Rear Panel...................................................................................................... 5 3.3 Side Panel....................................................................................................... 6 Chapter 4 Connecting Up........................................................... 7 4.1 Connecting Network...................................................................................... 7 4.2 Video and Audio Connections......................................................................7 4.3 Power ON........................................................................................................9 4.4 Upgrade........................................................................................................... 9 Chapter 5 Remote Control....................................................... 10 5.1 Remote Control............................................................................................ 10 5.2 Pairing instructions for Bluetooth remote control....................................11 Chapter 6 Operation Guide......................................................12 Chapter 7 Troubleshooting...................................................... 13 Chapter 8 Technical Specification.......................................... 16 Chapter 1 Safety Instructions Special Note ventilation. Remove the plastic covering before using the Set-Top Box to provide normal Use the power adapter provided with the Set-Top Box. Important Safety Instructions Ensure that the electric voltage meets the device requirements. Check the cables periodically, replace any damaged cables immediately. To prevent electric shock, do not remove cover. There are no user serviceable parts inside. Refer servicing to qualified service. Do not use this apparatus near water. Clean with only dry cloth. Place the device on a flat surface. Do not place any heavy objects on the device. instructions. Do not block any ventilation openings. Install according to the manufacturers Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Only use attachments/accessories specified by the manufacturer. Power off and pull out the power plug if the device will not be used for a long time and during lightning storms. After power off, wait at least 15 seconds between power off and next power-on. For the adapter, the socket-outlet shall be installed near the adapter and shall be easily accessible. Service Do not disassemble the device. Contact the service provider if the following problems occur:
1 The power cable or power socket is damaged. There is any liquid leaks into the device. Fails to run normally even after following the instructions. The device is physically damaged. RF exposure information:
The Maximum Permissible Exposure (MPE) level is calculated based on a distance of d=20 cm between the device and the human body. To maintain compliance with the RF exposure requirement, a separation distance of 20 cm between the device and the human should be maintained. Restrictions in the 5 GHz band According to Article 10(10) of Directive 2014/53/EU, the packaging shows that this radio equipment will be subject to some restrictions when placed on the market in Belgium(BE), Bulgaria(BG), the Czech Republic(CZ), Denmark(DK), Ireland(IE), Greece(EL), Spain(ES), France(FR), Germany(DE), Estonia(EE), Croatia(HR), Italy(IT),Cyprus(CY), Latvia(LV), Lithuania(LT), Luxembourg(LU), Poland(PL), Netherlands(NL), Hungary(HU), Malta(MT), Finland(FI), Portugal(PT), Slovenia(SI), Iceland(IS), and Sweden(SE), Turkey(TR), Norway(NO), Switzerland(CH), Liechtenstein(LI). The WLAN function for this device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range. Austria(AT), Slovakia(SK), Romania(RO), FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may there is no cause harmful guarantee that this If equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
interference to radio communications. However, interference will not occur in a particular installation. Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. 2 FCC Radiation Exposure Statement This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provide with antenna installation instructions and consider removing the no-collocation statement. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution!
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Chapter 2 Packing List Quantity Item Remarks Set-Top Box (STB) 1 1 2 Remote control AAA battery 3 Quantity Item Remarks 1 1 1 1 1 1 HDMI cable MINI-AV cable Ethernet network cable Power adapter User Guide Qualification Certificate/
WARRANTY
Notes:
This packing list is for reference only. The items actually delivered depend on the companion packing list of the provider immediately if parts are missing or damaged. Keep all packaging and available components for return purposes. the STB. Contact 4 Chapter 3 Panels 3.1 Front Panel 1 1 2 Key Name Description Power indicator Red: STB is in standby state. Blue: STB is running normally. Not Lit: STB is not powered on. 3.2 Rear Panel Key Name Description Power switch DC +12 V Press it to turn on/turn off STB. Power input socket, +12 V DC power adapter provided. 5 Key Name Description Consult technical personnel before using other types of power adapter. Audio and composite video output interface. HDMI output interface. 10 M/100 M Base-T RJ45 self-adaptive Ethernet interface. Digital audio interface, which can be connected to a power amplifier. AV HDMI WAN SPDIF 3.3 Side Panel 3 4 5 6 1 2 Key Name Description USB1/2 USB interface. TF TF card interface. 6 Chapter 4 Connecting Up 4.1 Connecting Network This section introduces the network connection methods for STB. Select one method to connect according to the on-site conditions. 4.2 Video and Audio Connections Steps Connecting Standard Definition Interface 1. Connect the R and L interfaces on the TV to the corresponding interfaces with the AV cables. 2. Connect the AV interface on STB to video input interface of TV with the AV cable (yellow), as shown in the follow figure. 7 Connecting High Definition Interface Connect the HDMI interface on STB to the corresponding interface on TV with the HDMI cable, as shown in the follow figure. END OF STEPS 8 4.3 Power ON Steps source. 4. Turn on the TV. END OF STEPS 1. Ensure that all cables are connected correctly. 2. Install the power cable to STB using the power adapter and to AC power 3. Ensure that all other devices are plugged in and receiving power. 4.4 Upgrade The STB can connect to the server on each power-on and check whether an upgrade is required. If so, the upgrade starts at once, which normally takes three to five minutes. Do not perform any operations during this period. 9 Chapter 5 Remote Control 5.1 Remote Control 10 Notes:
The remote control provided depends on the IPTV service provider. The appearance of remote control shown is for reference only. The remote control is powered by two AAA batteries. Insert two AAA batteries into the remote control according to the polarity instruction displayed on it. The remote control works on the infrared mode by default. When the Bluetooth pairing is successful, the infrared function will be closed. When the infrared function works, point the front part of the remote control to the infrared receiving area on the STB during the operation. 5.2 Pairing instructions for Bluetooth remote control
buttons for 3 seconds to start the Bluetooth pairing Press the procedure. The remote control indicator will blink for 30 seconds, confirming the initiation of the pairing procedure. After 30 seconds, the remote control will exit the pairing mode, the indication will stop. 11 Chapter 6 Operation Guide Common Operations Switch between the standby and working state. Press the key on the remote control to enter the Launcher. Press direction keys (up, down, left, and right) on the remote control to select an EPG item (such as button, text box and column). Press OK key to confirm the selection. Volume Operations Press key once to turn the sound off. Press key again to turn the sound back on. Lower the audio volume of STB. Raise the audio volume of STB. Long press bright long, loose the key to close the pickup and light off. button, open voice pickup, light Controlling Program Playing 12 Press key to pause the program. Press key again to resume the program. Input Operation Change the input method. Pairing operation
Press the remote control indicator light need continued rapid flashing 30 swe cant cancel the pairing mode or flash light mode in the pairing time .After 30S the indicator light goes out to exit the pairing mode. button for 3 seconds, start the match. The Sleep mode and wake up The remote control electric switch on, BT not connected would be into the IR mode, no operation within 5s into dormancy press any key to wake up and send IR values. BT connection condition without any operation, after 30s disconnect BT into dormancy, press any key back connection after wake up. Chapter 7 Troubleshooting Problem Possible Cause Solution The indicator is not lit after switching on the STB. The power adapter has not been connected. Connect the power adapter. The power adapter is damaged. Consult the service provider and replace 13 Problem Possible Cause Solution User cannot connect to the EPG homepage. power adapter with a new one. The power outlet has no power. Check and ensure the power outlet has power. The network cable has not been connected properly. Connect the network cable properly or replace it with a new cable. The service network fails. The network configuration is not correct. Wait for service to be restored or consult the service provider. Configure the network parameters again. No image on the TV screen. The STB is in standby. Turn on STB by pressing the remote control. key on the Reconnect video cable. The video cable has not been connected properly. The video input source of the TV has been set incorrectly. Switch the system mode of the TV until the EPG page is shown on the TV. The STB is in standby. Turn on STB by pressing No sound from the speaker. key on the remote control. Reconnect audio cable. Press key on the The audio cable has not been connected properly. STB or TV is muted, or the volume has been turned all the way 14 Problem Possible Cause Solution down. remote control, or increase the volume of the STB or TV. The remote control fails. The remote control is physically damaged. Change a new Bluetooth remote control. The batteries are dead. Replace the batteries. The Bluetooth pairing fails. There is no battery in the remote control, or the batteries are installed backwards. TV cannot receive instructions from remote control. and Press at the same time for 3 seconds, start pairing. Install the batteries correctly. Use the remote control closer to STB, remove any obstacles between the remote control and STB, or check Bluetooth pairing of the remote control. Restart STB or call the customer service hotline. Other problems
15 Chapter 8 Technical Specification Compliant Standard Power Adapter GB4943.1-2011, GB9254-2008 Input: 100 V ~ 240 V, 50 Hz ~ 60 Hz Output: +12.0 V DC Environment Requirement Working environment temperature: +32 ( 0 ) ~
+104 ( +40 ) Protocol Wi-Fi Radio Specifications Working environment humidity: 5% ~ 95%
TCP/IP, HTML 4.0, HTTP 1.1/JavaScript 1.5, NTP, FTP, HTTPS/SSL2.0/3.0, RTSP, RTP, RTCP, and HLS Radio Frequencies/Maximum Output Power:
Wi-Fi 2.4 GHz band: 2412 ~ 2484 MHz / EIRP: 20 1 dBm Wi-Fi 5G Hz band: 5180 ~ 5725 MHz / EIRP: 20 1 dBm BT Radio Specifications Radio Frequencies/Maximum Output Power:
BT band: 2402~2480 MHz/EIRP: 15 1 dBm Video Supports PAL, NTSC, 720p, 1080i, 1080p, and 4K Format: 4:3/16:9 Receiving bit rate range: 200 kbps ~ 40 Mbps Resolution: 720 576/PAL, 720 480/NTSC, 1280 720 /720p, 1920 1080 /1080i, 1920 1080 /1080p, and 38402160/4K Aduio MPEG-1 Layer 1/2, MPEG-1 Layer3(Optional), AAC, MPEG-2 AAC LC, MPEG-4 AAC LC, HE-AAC v1/v2, wav, wma, PCM, Dolby Digital, and Dolby Digital Plus 16 Suround, Single/Dual/Multi Track, and Stereo Dimension 108 mm 108mm 23 mm (Length Width Height ) Weight 0.2 kg HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories. Certification Notes:
All specifications are subject to the actual product. 17