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1 2 3 4 | User manual | Users Manual | 3.44 MiB | / December 01 2016 |
User Guide
[UG template version 15a]
[boost_zte_N9521_ug_en_051815_d1]
Table of Contents Introduction.................................................................................................................................................... 1 About the User Guide............................................................................................................................ 1 How to Use This Guide ......................................................................................................................... 1 Header and Toolbar Areas ............................................................................................................ 1 Search This Guide ........................................................................................................................ 1 Topic Area ..................................................................................................................................... 2 Contents and Index Area .............................................................................................................. 2 Resizing Areas .............................................................................................................................. 2 Get Started .................................................................................................................................................... 3 Parts and Functions .............................................................................................................................. 3 UICC Card ............................................................................................................................................. 5 Handling a UICC Card .................................................................................................................. 5 Insert UICC Card .......................................................................................................................... 5 SD Card ................................................................................................................................................ 6 Insert SD Card .............................................................................................................................. 7 Unmount the SD Card ................................................................................................................... 8 Remove SD Card .......................................................................................................................... 9 Format SD Card .......................................................................................................................... 10 Charge the Battery .............................................................................................................................. 11 Charge the Battery Using the AC Adapter .................................................................................. 11 Charge the Battery Using a PC Connection ............................................................................... 12 Turn Your Phone On and Off .............................................................................................................. 13 Use the Touchscreen .......................................................................................................................... 13 Activation and Service ........................................................................................................................ 16 Complete the Setup Screens .............................................................................................................. 17 Basic Operations ......................................................................................................................................... 19 Basics .................................................................................................................................................. 19 Home Screen and Applications (Apps) List ................................................................................ 19 Select Options and Navigate Screens ........................................................................................ 19 Recent Applications .................................................................................................................... 20 Phone Settings Menu .................................................................................................................. 21 Portrait and Landscape Screen Orientation ................................................................................ 22 TOC i Capture Screenshots .................................................................................................................. 22 Applications ......................................................................................................................................... 22 Launch Applications .................................................................................................................... 23 Apps List ..................................................................................................................................... 24 Phone Number .................................................................................................................................... 26 Silent Mode/Airplane Mode ................................................................................................................. 28 Silent Mode ................................................................................................................................. 28 Airplane Mode ............................................................................................................................. 29 Enter Text ............................................................................................................................................ 29 Touchscreen Keyboards ............................................................................................................. 30 Google Keyboard ........................................................................................................................ 30 Swype ......................................................................................................................................... 32 TouchPal X.................................................................................................................................. 33 Google Voice Typing ................................................................................................................... 36 Tips for Editing Text .................................................................................................................... 36 Google Account ................................................................................................................................... 37 Create a Google Account ............................................................................................................ 37 Sign In to Your Google Account.................................................................................................. 42 Google Play Store ............................................................................................................................... 45 Find and Install an App ............................................................................................................... 45 Request a Refund for a Paid App ............................................................................................... 47 Update an App ............................................................................................................................ 47 Uninstall an App .......................................................................................................................... 50 Get Help with Google Play .......................................................................................................... 51 Lock and Unlock Your Screen ............................................................................................................ 51 Update Your Phone............................................................................................................................. 52 Update Your Phone Firmware .................................................................................................... 53 Update Your Android Operating System .................................................................................... 55 Update Your Profile ..................................................................................................................... 55 Update Your PRL ........................................................................................................................ 56 Your Phone Interface .................................................................................................................................. 57 Home Screen Basics........................................................................................................................... 57 Home Screen Layout .................................................................................................................. 57 Extended Home Screens ............................................................................................................ 58 Status Bar ........................................................................................................................................... 59 TOC ii Notifications Panel .............................................................................................................................. 62 Customize the Home Screen .............................................................................................................. 63 Change the Wallpaper ................................................................................................................ 63 Change the Theme ..................................................................................................................... 64 Add Shortcuts to the Home Screen ............................................................................................ 65 Add Widgets to the Home Screen .............................................................................................. 66 Add Folders to the Home Screen................................................................................................ 67 Phone App................................................................................................................................................... 69 Place and Answer Calls ...................................................................................................................... 69 Call Using the Phone Dialer ........................................................................................................ 69 Answer Phone Calls .................................................................................................................... 72 In-Call Screen Layout and Operations ........................................................................................ 75 Place Calls from Contacts/Call Logs ................................................................................................... 77 Place a Call from Contacts ......................................................................................................... 77 Call from Call Logs ...................................................................................................................... 79 Optional Services ................................................................................................................................ 80 Voicemail Setup .......................................................................................................................... 80 Visual Voicemail .......................................................................................................................... 80 Set Up Visual Voicemail .............................................................................................................. 81 Review Visual Voicemail ............................................................................................................. 82 Listen to Multiple Voicemail Messages ....................................................................................... 83 Visual Voicemail Options ............................................................................................................ 83 Configure Visual Voicemail Settings ........................................................................................... 84 Caller ID Blocking ....................................................................................................................... 87 Call Waiting ................................................................................................................................. 87 Call Forwarding ........................................................................................................................... 88 Call Settings ........................................................................................................................................ 89 Contact Display Options ............................................................................................................. 90 Sounds and Vibrate Settings ...................................................................................................... 90 Quick Responses ........................................................................................................................ 91 Phone Account Settings .............................................................................................................. 91 Voicemail Settings ...................................................................................................................... 92 TTY Mode ................................................................................................................................... 92 Hearing Aids................................................................................................................................ 93 Noise Reduction .......................................................................................................................... 93 TOC iii Speed Dial................................................................................................................................... 93 DTMF Tones ............................................................................................................................... 94 Call Ended Operation Tips .......................................................................................................... 94 Voice Privacy .............................................................................................................................. 94 Plus Code Dialing Setting ........................................................................................................... 94 Contacts .............................................................................................................................................. 95 Add a Contact ............................................................................................................................. 95 Check Contacts ........................................................................................................................... 99 Contacts Screen Layout ............................................................................................................ 101 Create Your Own Profile ........................................................................................................... 102 Edit a Contact............................................................................................................................ 102 Delete a Contact ....................................................................................................................... 103 Add a Contact to Favorites ....................................................................................................... 104 Share a Contact ........................................................................................................................ 105 Search for a Contact ................................................................................................................. 107 Synchronize Contacts ............................................................................................................... 108 Work With Contact Groups ....................................................................................................... 108 Import Contacts ................................................................................................................................. 111 Back Up Contacts to an SD Card ..................................................................................................... 112 Messaging and Internet ............................................................................................................................. 113 Text and Multimedia Messaging ....................................................................................................... 113 Send a Text Message ............................................................................................................... 113 Send a Multimedia Message (MMS) ......................................................................................... 114 Save and Resume a Draft Message ......................................................................................... 116 New Messages Notification ....................................................................................................... 116 Manage Message Conversations ............................................................................................. 117 Text and MMS Options ............................................................................................................. 119 Create and Send Gmail .................................................................................................................... 120 Check Received Gmail Messages .................................................................................................... 121 Open New Gmail Messages ..................................................................................................... 122 Open Gmail Messages ............................................................................................................. 122 Manage Gmail Messages ................................................................................................................. 122 Use Gmail Labels ...................................................................................................................... 122 Archive Gmail Threads ............................................................................................................. 124 Mute Gmail Threads ................................................................................................................. 126 TOC iv Delete Gmail Threads ............................................................................................................... 127 Search Gmail Messages ........................................................................................................... 129 Report Spam or Phishing Gmail ............................................................................................... 131 Add Another Google (Gmail) Account ...................................................................................... 132 Switching between Gmail Accounts .......................................................................................... 135 Email ................................................................................................................................................. 136 Set Up an Email Account .......................................................................................................... 136 Add an Email Account ............................................................................................................... 137 Add an Exchange ActiveSync Account ..................................................................................... 140 Compose and Send Email ........................................................................................................ 142 Open New Email Messages...................................................................................................... 143 Open Email Messages .............................................................................................................. 143 Delete an Email Account ........................................................................................................... 145 Manage Your Email Inbox ......................................................................................................... 146 Exchange ActiveSync Email Features ...................................................................................... 148 Data Services General Information (Sprint Spark LTE and 3G Networks) ....................................... 149 Sprint Spark LTE ....................................................................................................................... 149 Your User Name ....................................................................................................................... 150 Data Connection Status and Indicators .................................................................................... 151 Browser ............................................................................................................................................. 152 Use the Browser ....................................................................................................................... 152 Add a Bookmark ....................................................................................................................... 154 View Browser History ................................................................................................................ 156 Open New Browser Tabs .......................................................................................................... 158 Browser Settings ....................................................................................................................... 160 Get Chrome Support ................................................................................................................. 161 Camera and Video .................................................................................................................................... 164 Take Pictures and Record Videos .................................................................................................... 164 Take a Picture ........................................................................................................................... 164 Viewfinder Screen ..................................................................................................................... 166 Record Videos .......................................................................................................................... 166 View Pictures and Videos Using Gallery........................................................................................... 168 Edit Pictures ...................................................................................................................................... 170 Share Pictures and Videos ............................................................................................................... 174 Send Pictures or Videos by Email ............................................................................................ 174 TOC v Send a Picture or Video by Multimedia Message ..................................................................... 176 Send Pictures or Videos Using Bluetooth ................................................................................. 178 Send Pictures or Videos to Drive .............................................................................................. 180 Share Pictures or Videos on Google+ ...................................................................................... 182 Send a Picture on Hangouts ..................................................................................................... 184 Send Pictures or Videos to Photos ........................................................................................... 186 Send Pictures or Videos Using Wi-Fi Direct ............................................................................. 188 Share Pictures and Videos on Facebook ................................................................................. 190 Share Videos on YouTube ........................................................................................................ 192 Camera Settings ............................................................................................................................... 194 Switch Camera Modes .............................................................................................................. 194 Set Camera Functions .............................................................................................................. 195 Useful Apps and Features......................................................................................................................... 197 Calculator .......................................................................................................................................... 197 Calendar ............................................................................................................................................ 199 Add an Event to the Calendar ................................................................................................... 199 View Calendar Events ............................................................................................................... 201 Sync Calendars ......................................................................................................................... 203 Synchronize an Exchange ActiveSync Calendar...................................................................... 205 Clock ................................................................................................................................................. 205 Set Alarms................................................................................................................................. 206 Additional Clock Features ......................................................................................................... 208 Dolby Audio ....................................................................................................................................... 210 File Manager ..................................................................................................................................... 210 Google Search .................................................................................................................................. 211 Use Google Search ................................................................................................................... 211 Use Google Voice Search ......................................................................................................... 213 Google+ ............................................................................................................................................. 213 Hangouts ........................................................................................................................................... 215 Google Maps ..................................................................................................................................... 217 Music Player ...................................................................................................................................... 220 Listen to Music Using the Music Player .................................................................................... 220 The Playback Screen ................................................................................................................ 221 Create a Playlist ........................................................................................................................ 222 Manage Playlists ....................................................................................................................... 223 TOC vi Manage Songs in a Playlist ....................................................................................................... 225 Set a Song as Ringtone ............................................................................................................ 226 Google Play Music App ..................................................................................................................... 228 Play Music with Google Play..................................................................................................... 228 Google Play Music Screen Layout ............................................................................................ 230 Create Playlists in Google Play Music ...................................................................................... 231 Sound Recorder ................................................................................................................................ 234 Voice Dialer ....................................................................................................................................... 235 Facebook .......................................................................................................................................... 236 Install the Facebook App on Your Phone ................................................................................. 236 Use Facebook ........................................................................................................................... 238 Twitter ............................................................................................................................................... 238 Install the Twitter App on Your Phone ...................................................................................... 239 Tweet on Twitter ....................................................................................................................... 239 LinkedIn ............................................................................................................................................. 239 Install the LinkedIn App on Your Phone ................................................................................... 239 Sign In to Your LinkedIn Account ............................................................................................. 240 YouTube ............................................................................................................................................ 240 View YouTube Videos ............................................................................................................... 240 Post a Video to YouTube .......................................................................................................... 240 Google Wallet .................................................................................................................................... 241 Connectivity ............................................................................................................................................... 242 Connections Optimizer ...................................................................................................................... 242 Transfer Files Between Your Phone and a Computer ...................................................................... 243 Wi-Fi .................................................................................................................................................. 245 Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 245 Wi-Fi Settings ............................................................................................................................ 246 Disconnect Wi-Fi ....................................................................................................................... 248 Wi-Fi Direct ............................................................................................................................... 250 Mobile Hotspot .......................................................................................................................... 252 Bluetooth Tethering ........................................................................................................................... 253 Bluetooth ........................................................................................................................................... 254 Bluetooth Information ................................................................................................................ 255 Enable the Bluetooth Feature ................................................................................................... 255 Pair Bluetooth Devices .............................................................................................................. 256 TOC vii Connect to a Paired Bluetooth Device ...................................................................................... 258 Send Information Using Bluetooth ............................................................................................ 259 Receive Data via Bluetooth ....................................................................................................... 261 Settings ..................................................................................................................................................... 263 Airplane Mode ................................................................................................................................... 263 Wi-Fi Settings Menu .......................................................................................................................... 264 Bluetooth Settings ............................................................................................................................. 267 Mobile Networks Settings ................................................................................................................. 269 Data Usage Settings ......................................................................................................................... 271 Mobile Hotspot Settings .................................................................................................................... 272 More Settings .................................................................................................................................... 275 Virtual Private Networks (VPN) ......................................................................................................... 276 Prepare Your Phone for VPN Connection ................................................................................ 276 Set Up Secure Credential Storage ........................................................................................... 276 Add a VPN Connection ............................................................................................................. 277 Connect to or Disconnect from a VPN ...................................................................................... 277 Default SMS App Settings ................................................................................................................ 279 Bluetooth Tethering Setting .............................................................................................................. 279 Sound & Notifications Settings .......................................................................................................... 280 Display Settings ................................................................................................................................ 281 Date & Time Settings ........................................................................................................................ 283 Language & Input Settings ................................................................................................................ 284 Storage Settings ................................................................................................................................ 286 Battery Settings ................................................................................................................................. 287 App Settings ...................................................................................................................................... 288 Connect to PC Settings ..................................................................................................................... 289 Location Settings ............................................................................................................................... 290 Security Settings ............................................................................................................................... 291 Backup & Reset ................................................................................................................................ 293 Accounts ........................................................................................................................................... 296 Accessibility Settings......................................................................................................................... 297 Printing .............................................................................................................................................. 299 Connect Your Printer to Your Google Account ......................................................................... 299 Use Cloud Print on Your Phone ................................................................................................ 299 Activate This Device.......................................................................................................................... 301 TOC viii System Updates ................................................................................................................................ 301 About Phone ..................................................................................................................................... 302 Copyright Information ........................................................................................................................ 303 For Assistance .......................................................................................................................................... 305 Troubleshooting ................................................................................................................................ 305 Specifications .................................................................................................................................... 306 Boost Account Information and Help ................................................................................................ 307 Manage Your Account .............................................................................................................. 307 Re-Boost ................................................................................................................................... 308 Index .......................................................................................................................................................... 309 TOC ix Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Boost MAX+. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read this guide and the Important Information booklet in the box thoroughly for proper usage. Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing the Home Key
. Some operation descriptions may be simplified. Screenshots and Key Labels Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display. Other Notations In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD or microSDXC card is referred to as an "SD Card" or a "memory card."
How to Use This Guide You can easily navigate this user guide, which is displayed in a browser window that is divided into three areas. These topics will teach you how to navigate the guide and use the features for each area. Header and Toolbar Areas
[content from Flare project]
Search This Guide
[content from Flare project]
1 Topic Area
[content from Flare project]
Contents and Index Area
[content from Flare project]
Resizing Areas
[content from Flare project]
2 Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phones primary parts and key functions. Phone Layout The following illustration outlines your phones primary external features and buttons. Part Description Ambient Light and Proximity Sensor Detects how close an object is to the surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call. While talking on the phone, the sensor detects talk activity and locks the keypad to prevent accidental keypresses. Front Camera Lens Takes pictures and records videos while facing the screen, and allows you to video conference. Earpiece LED Lets you hear the caller and automated prompts. Displays a phone notification, charging status, or alert. 3 Part Description microSDXC Card Tray Allows you to install an optional SD card to your phone. See Insert SD Card and Remove SD Card. UICC Card Cover Protects your UICC card needed for connecting to the 4G network. See Insert UICC Card. Touchscreen Volume Button Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one-
tap access to all of your features and applications. Allows you to adjust the ringtone or media volume or adjust the voice volume during a call. Power/Lock Button Lets you turn the phone on or off, turn airplane mode on or off, turn the screen on or off, or restart the phone. Camera Button Lets you activate the camera and take pictures or videos. Menu Key Home Key Back Key Speaker Allows you to access options available from the current screen with one tap. Touch and hold to open the recently-used applications screen. Returns you to the home screen. Touch and hold to open the Google application. Lets you return to the previous screen, or close a dialog box, options menu, the Notifications panel, or onscreen keyboard. Lets you hear the different ringtones and sounds. The speaker also lets you hear the callers voice in speakerphone mode. Charger/micro-USB Jack Allows you to connect the phone charger or the USB cable (included). Microphone Flash Transmits your voice for phone calls or records your voice or ambient sounds for voice recordings and videos. The microphone on the back of the phone is useful for capturing sound when recording videos. Helps illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video. Back Camera Lens Lets you take pictures and videos. 3.5 mm Headset Jack Allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations. 4 CAUTION! Inserting an accessory into the incorrect jack may damage the phone. UICC Card The UICC card is an IC card containing phone number and other customer information. Handling a UICC Card Keep the following in mind when handling a UICC card. Customer is responsible for any damage caused by inserting UICC card in another-brand IC card reader, etc. The company is not responsible in such case. Always keep the IC chip clean. Wipe clean with a dry, soft cloth. Avoid applying labels. May damage UICC card. See instructions included with UICC card for handling. UICC card is the property of the company. UICC card is replaceable (at cost) in case of loss/damage. Return UICC card to the company when cancelling subscription. Returned UICC cards are recycled for environmental purposes. Note that UICC card specifications and performance may change without notice. It is recommended that you keep a separate copy of information that is stored on UICC card. The company is not responsible for damages from stored information that is lost. Always follow emergency procedures to suspend service if your UICC card or phone (UICC card inserted) is lost/stolen. For details, contact Customer Service. Insert UICC Card Follow these instructions to insert a UICC card. Note: Your phones UICC card is preinstalled. These instructions are for reference only. 5 1. Remove the UICC card cover. 2. Hold the UICC card with the metal contacts on the card facing down and the cut edge oriented as shown in the picture. Push the card into the card slot until it clicks into position. 3. Replace the UICC card cover. Ensure that all the tabs are secure and there are no gaps around the cover. SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 64 GB. Some cards may not operate properly with your phone. 6 SD Card Cautions Data: Information stored on SD Card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. The company is not responsible for damages from data that is lost or changed. Reading/Writing Data: Never power off while reading or writing data. Battery Level: A low battery charge may prevent reading/writing to SD Card. Handling SD Card: Use/store SD Cards away from the reach of infants. May cause choking if swallowed. Insert SD Card Follow these steps to insert an optional SD card (not included). Always unmount the SD card before removing it from your phone. 1. Push the point of the tray eject tool into the hole on the SD card tray. 2. Pull out the SD card tray and place the SD card in the tray making sure it is properly oriented. Then carefully install the tray back. 7 Unmount the SD Card Always unmounts the SD card before removing it from your phone. 1. From home, tap Apps
> Settings
> Storage. 8 2. Tap Unmount SD card > OK. When Unmount SD card changes to Mount SD card, the card is now unmounted. Remove SD Card Follow these instructions to remove an SD card. Always unmount the SD card or power the phone off before removing the card. 1. Push the point of the tray eject tool into the hole on the SD card tray. 2. Pull the SD card tray out of the slot. 3. Remove the SD card. 9 4. Replace the empty SD card tray. Format SD Card When you insert an optional SD card for the first time, it is recommended that you format it on your phone. 1. From home, tap Apps
> Settings
> Storage. 10 2. Tap Erase SD card > ERASE SD CARD > ERASE EVERYTHING. If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN. See Security Settings. All data on the SD card is erased, and the card is formatted for use on your phone. Charge the Battery Follow these instructions to charge your phones battery using the included AC adapter, or via a USB connection on your computer. Charge the Battery Using the AC Adapter Follow these instructions to charge your phones battery using the included AC adapter. 11 1. Plug the USB connector into the charger/micro-USB jack on the side of your phone. 2. Plug the other end of the USB cable into the AC adapter. 3. Plug the AC adapter into an electrical outlet. The indicator light illuminates when charging starts. Fully charging a battery may take up to three hours. 4. After charging, disconnect the phone from the charger. Unplug the AC adapter from the outlet, and remove the micro USB cable from the phone and the AC adapter. Charge the Battery Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phones battery may not charge. 1. Insert the small end of the micro-USB cord into the charger/micro-USB jack on the side of your phone. 12 2. Insert the large end of the micro USB cord into an external USB port on your computer. 3. After charging, remove the micro USB cable from both the phone and the computer. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On Press and hold the Power Button. Your phone will power on. The first time you turn the phone on, you will see the startup screens. See Complete the Setup Screens for details. If your phone is not yet activated, see Activation and Service for more information. Turn Your Phone Off 1. Press and hold the Power Button to open the phone options menu. 2. Tap Power off to turn the phone off. Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging). Use the Touchscreen Your phones touchscreen lets you control actions through a variety of touch gestures. Tap or Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger. 13 Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. 14 Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Touchscreen Keyboards for more details. Note: The auto-rotate feature needs to be enabled for the screen orientation to automatically change. From home, tap Apps
> Display and check Auto-rotate screen.
> Settings Tip: You can also access the screen rotation setting from the notifications panel. Pull down the status bar and tap Auto Rotate to select or deselect the option. 15 Pinch and Spread Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Activation and Service Before using your phone, you must set up your service with Boost Mobile. You will need your phones serial number (MEID), printed on a sticker under the UICC card cover of your phone. For more information about your Boost Mobile account, see Boost Account Information and Help. Create Your Account and Pick Your Plan Set up your Boost Mobile account. 1. From your computer, visit boostmobile.com/activate. 2. Enter your phones MEID and click start activation process. Your phones MEID (serial number) is printed on the sticker located under the UICC card cover of your phone. This number can also be found on the bottom panel of the phones package. 3. Follow the remaining instructions to choose your plan and select a payment method. 4. Follow the activation instructions below and youll be able to start using your phone. Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any other phone. Activate Your Phone After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming information will be pushed to your device automatically. You can also start the activation process manually. 16 From home, tap Apps
> Settings
> Activate this device. Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process. Note: You may be able to complete the setup screens before your phone has been activated on your account. 1. On the Talkback screen, activate the Talkback feature by tapping the center of the screen if you have sight problems, or tap Accessibility to explore other accessibility features. If you have no accessibility problem with the phone, tap Next. 2. On the Language screen, select a language for your phone display and tap Next. 17 3. On the Why use Wi-Fi screen, tap Next. 4. On the Select Wi-Fi screen, tap a Wi-Fi network to connect with it or tap SKIP > SKIP ANYWAY to finish the setup process. Your phone is now set up for use. If you skipped any part of the setup, you can access additional options through the Apps screen or through Settings. 18 Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phones basic operations. Home Screen and Applications (Apps) List Most of your phones operations originate from the home screen or the apps list. For information about using the home screen, see Home Screen Basics. Select Options and Navigate Screens Tap icons, onscreen keys, and other items to open or activate the assigned function. For example, to open Calculator, tap the Home Key to get to the home screen and then tap Apps
> Calculator
. 19 Tap the Home Key to get to the home screen from any other interface. Tap the Back Key to return to the previous screen. Tap at the bottom of the home screen to open the list of all applications on the phone. Swipe left or right to find the one you need. Recent Applications You can display a list of recently used applications by touching and holding the Menu Key. 20 Touch and hold the Menu Key to view a list of recently used applications. Phone Settings Menu You can customize your phones settings and options through the Settings menu. From home, tap Apps
> Settings
. or Drag the status bar down and tap
>
. For more information, see Settings. 21 Portrait and Landscape Screen Orientation The default orientation for your phones screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Not all screens will adjust for landscape orientation. Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, tap Apps
> Display > Auto-rotate screen.
> Settings Tip: You can also access the screen rotation setting from the notifications panel. Pull down the status bar and tap Auto Rotate to select or deselect the option. Capture Screenshots You can use your phones Power Key and Volume Key to capture screenshots. Press and hold the Power Key and the lower end of the Volume Key at the same time to capture a screenshot of the current screen. The current screenshot will be captured and stored in the Screenshots album in the phones Gallery. From home, tap Apps
> Gallery
. Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. 22 Launch Applications All installed apps can be accessed and launched from the apps list. 1. From home, tap Apps
. The apps list opens. 23 2. Tap an app icon to launch the corresponding application. The application opens. Apps List The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. App Function/Service Boost Zone Calculator Calendar Camera Chrome Manage your Boost account and get support, news, apps, and more right from your phone. Perform basic and advanced mathematical equations and calculate tips. Organize your time and reminds you of important events. Take and share pictures and videos. Browse the Internet and get your bookmarks, browsing history, and more synced with your Google Account. 24 App Function/Service Clock Contacts Dolby Audio Downloads Drive Email Set alarms, view time in time zones around the world, use stopwatch, or set a time and count down to zero. Store and manage contacts saved in your phone as well as contacts synchronized with your web accounts and computer. Manage the Dolby Audio settings for enhanced audio experience with your phone. Check the record of files you have downloaded using apps such as Browser or Email. Store and share files on Google servers for free after you sign in to your Google Account. Send and receive emails from your webmail accounts or your corporate email accounts. File Manager View and manage files stored on your phone's internal storage and your SD card as well as a USB device when they are available. Gadget Guardian Protect your phone from malware and spyware, back up your data, and locate your phone when it's missing. Gallery Gmail Google View and manage pictures and videos on your phone. Send and receive emails from your POP3 and IMAP email accounts as well as your Google Accounts. Use Google search or get information when you need it with Google Now. Google Settings Manage some settings related to Google applications. Google+
Hangouts Maps Messaging Music Socialize with friends on the Google+ online community. Chat with Google+ friends or send text or multimedia messages. Find your place on the map and find your way in the world. Exchange text messages (SMS) and multimedia messages (MMS). Play audio files stored on your phone. 25 App Function/Service Phone Photos Place and receive calls and use voicemail. Manage photos on the phone and your Google Account. Play Books Buy and read the electronic version of new bestsellers and classics. Play Games Buy and play games from the Google Play Store. Share your gaming experience and progress with your friends. Play Movies & TV Purchase, download and watch the latest and your favorite movies and TV shows. Play Music Play music on the phone and on your Google Account. Play Newsstand Purchase and read newspapers and magazines. Play Store Settings Buy and download apps, games, and other content from the Google Play Store. Customize and configure your phone. Sound Recorder Record voice memos and listen to them whenever you like. Video Player Play and management video files on your phone. Voice Dialer Use speech recognition technologies to dial a phone number, open menus, or launch phone functions. Voice Search Use Google search by voice. Voicemail YouTube Use Visual Voicemail to check and manage your voicemail messages. Watch video clips from YouTube.com, or upload your own and share with the world. Phone Number Follow the instructions below to display your phones wireless phone number. 26 1. From home, tap Apps
> Settings
> About phone. 2. Tap Status. You will see the number listed under My phone number. 27 Silent Mode/Airplane Mode The following topics explain how to use your phones Silent Mode and Airplane Mode settings. Silent Mode Silent mode sets your phones ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you. Note: Certain sounds such as alarm sound may still be active during silent mode. To set silent mode:
1. Drag the status bar down and tap
. 2. Tap Normal or Vibrate until you see Mute. Your phone is now in silent mode. Tip: You can also access silent mode through the sound & notifications settings menu. From home, tap Apps
> Sound & notifications > Notification mode and select Mute. Or tap Interruptions > When calls and notifications arrive, select Don't interrupt and a mute period.
> Settings To restore sound settings:
1. Drag the status bar down and tap
. 2. Tap Mute. 28 Your phones sound settings are now restored. Tip: You can also access silent mode through the sound & notifications settings menu. From home, tap Apps Mute.
> Sound & notifications > Notification mode and select an option other than
> Settings Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that dont require a signal or data. To turn on or off airplane mode:
1. Drag the status bar down and tap 2. Tap Airplane. Your phone is now in or out of airplane mode. When the phone is in airplane mode, you will see the airplane mode icon in the status bar. Tip: You can also turn on or off airplane mode through the Settings menu. From home, tap Apps Settings and tap the switch next to Airplane mode.
>
Enter Text You can type on your phone using one of the available touchscreen keyboards or Google voice typing. 29 Touchscreen Keyboards Your phone offers you a choice of three touchscreen keyboards for entering text. The keyboard appear automatically onscreen when you tap a text entry field, and they can be used in either portrait or landscape mode. You can also use the Google Voice typing option to enter text using your voice (see Google Voice Typing for details). The methods available include:
Google keyboard lets you use a traditional QWERTY setup to enter text. Additional options expand your ability to enter text faster and more accurately. See Google Keyboard for details. Swype lets you enter letters and words in one continuous motion by swiping your finger across the letters. See Swype for details. TouchPal X lets you use Curve to speed up text input by replacing key-tapping gesture with a tracing gesture where you move your finger from letter to letter without lifting the finger until you reach the end of each word. See TouchPal X for details. Note: Keyboard layouts and options may change depending on where youre using them. For example, if youre entering text to do a Web search, a search icon may be available instead of an enter key. Note: Along with the pre-installed keyboards, you can download additional keyboard options from Google Play Store. See Find and Install an App for details. To change the input method:
1. Tap a text entry field, so that a keyboard displays on the screen. 2. Slide the status bar down and tap Change keyboard. 3. Select an available input method. Note: If you cannot find the input keyboard that has been installed, it may have been disabled. To enable it, from the home screen, tap Apps CHOOSE KEYBOARDS and tap the input keyboard that is disabled.
> Language & input > Current Keyboard >
> Settings Google Keyboard The Google keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more. 30 Using Google Keyboard Tap the alphabetic keys to enter letters. Touch and hold some specific keys to enter associated accented letters or numbers. For example, to enter , touch and hold accented letters and number 3 appear. Then slide to choose . and the available As you enter a word, candidates appear above the keyboard. Tap to select the correct one; touch and hold to see more possible options. Tap to use uppercase. Double-tap to lock uppercase. This key also changes to indicate the current case you are using:
uppercase. for lowercase, for uppercase, and when locked in Tap to delete the text before the cursor. Tap to select numbers and symbols. You can then tap to find more. Tap to enter miniature icons, such as expressions, horoscopes, and animals. Tap to use Google voice typing. Touch and hold to change the input languages or set up the Google keyboard. Using Gesture Typing The Google keyboard supports the gesture typing feature. You use this feature to input a word by sliding through the letters. To enable and use gesture typing:
1. Touch and hold on the Google keyboard and then tap Google Keyboard Settings. 2. Tap Gesture Typing and then tap Enable gesture typing if this feature is turned off. 3. Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until you reach the end of the word. 31 Swype The Swype keyboard lets you enter words by drawing a path from letter to letter in one continuous motion. When you lift your finger after the last letter of a word, a space is automatically added. Using Swype Tap the alphabetic keys to enter letters. Touch and hold specific keys to enter associated to open accented letters, symbols, or numbers. For example, to enter , touch and hold available characters and numbers. Slide to choose and release. Tap case:
to use uppercase. Tap for lowercase, twice to lock uppercase. This key also indicates the current for uppercase, and when locked in uppercase. Tap selection. to enter a space. Touch and hold this key to open a pop-up menu for language Tap to select numbers and symbols. Tap to find more symbols. Tap to go back to enter letters. Touch and hold or and then slide to choose different keyboards. You can select keyboards layouts suitable for left hand, right hand or two hands, open a phone keypad to enter numbers and certain symbols, open a pop-up menu to choose emoticons, or open a text editing panel where you can select, copy, and paste text. Tap to enter a smile symbol. Hold or to open an emoticon list. 32 Tap to delete a character before the cursor. Touch and hold to delete words one by one before the cursor. Tap to use Google voice typing. Touch and hold to open the Swype settings. To enter text via Swype:
Move your finger from letter to letter to trace a word without lifting the finger until you reach the end of the word. The following example shows how to enter the word "here". Put your finger on "h" and slide to "e", "r", and back to "e". When complete, lift your finger off the screen and the matched words are displayed. Tips for using Swype Text Input:
To enter double letters, scribble slightly or make a loop on the letter. For example, to get the "ll" in
"hello", scribble (or make a loop) on the "l" key. Lift your finger at the end of the word. A space is added automatically when you "Swype" the next word. For more information about using Swype and its additional capabilities, including using voice entry and personalizing your Swype dictionary, touch and hold Help. You can also visit swype.com for more information. from the Swype keyboard display and then tap TouchPal X TouchPal X Keyboard offers three layouts including T26, T12 and T+. You can tap or an input language. to select a layout You can also use Curve to speed up text input by replacing the key tapping operation with a tracing gesture where you move your finger from letter to letter without lifting the finger until you reach the end of the word. 33 The T26 Layout The T26 layout offers an input experience similar to a computer keyboard. The alphabetic keys: Tap the keys to enter letters. Touch and hold a key and slide to choose more characters. The capital key: Tap to use uppercase. Double-tap to lock uppercase. This key also changes to indicate the current case you are using:
for lowercase, for uppercase, and when locked in uppercase. Word prediction: Slide left or right on the space key to turn on or off prediction, as indicated by and
. Language and layout: Tap to select an input language or a keyboard layout. Pre-defined texts: Tap to enter digits and symbols. You can tap the arrow keys to turn pages, or tap space key to enter Emoji and emoticons. to go back to the alphabetic keys. Touch and hold or slide up on the The delete key: Tap delete a whole word. to delete text before the cursor. You can also slide left on the key to Voice input: Tap and speak through the microphone. Edit text: Tap or delete text. to open text editing options. You can move the cursor, select, copy, cut, paste, More options: Tap theme, and more. to access the quick settings of TouchPal X keyboard, change the keyboard Close the keyboard: Tap
. You can tap the text field again to show the keyboard. 34 The T12 Layout The layout is similar to a phone pad in T12 mode. Tap an alphabetic key repeatedly until the desired letter appears. You can also touch and hold the key and slide left or right to choose the letter or number you need. If word prediction is enabled (
), just tap the keys once and choose the right word. The T+ Layout Tap to enter the left letter on the key. Double-tap or flick right to enter the right letter/symbol on the key. You can also touch and hold a key and slide left or right to choose more letters and symbols. If word prediction is enabled (
), just tap the keys and choose the right word. Curve Word Gesture Curve allows you to enter text by moving your finger on the screen from letter to letter to enter each word. To enable and use Curve:
1. On the TouchPal X keyboard, tap
> Settings and check Curve - Word gesture. 2. If prompted, tap OK to switch to the T26 layout. 3. Move your finger from letter to letter on the keyboard to trace a word without lifting the finger until you reach the end of the word. 35 Note: Curve is only available in the T26 layout. Tip: Tap when you want to. If you want to enter a single letter, go ahead and tap the key. Tip: Lift your finger at the end of the word. A space is added automatically when you begin to trace the next word. Google Voice Typing Google Voice typing uses Google voice recognition to convert speech to text. To use Google Voice typing:
1. Slide the status bar down when entering text and tap Change keyboard > Google voice typing. or Tap or Tap to access the voice typing feature when you are using the Google keyboard. to access the voice typing feature when you are using the Swype keyboard. 2. When you see the microphone image, speak what you want to type. The phone will work on your speech and display the transcription. 3. Continue entering text or touch DELETE to cancel the last dictated text. Tip: Say "comma," "period," "question mark," "exclamation mark," or "exclamation point" to enter punctuation. Tips for Editing Text Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, customizing the user dictionary, using predictive text, and more. To move the insertion point, tap where you want to type. The cursor blinks in the new position, and a tab appears below it. Drag the tab to move the cursor. 36 To select text, touch and hold or double-tap the text. The nearest word is selected, with a tab at both ends of the selection. Drag the tabs to change the selection. To cancel the selection, simply tap the text field. To cut or copy text, select the text you want to manipulate. Then tap portrait mode.
(cut) or
(copy) in To replace text with the clipboard text, select the text you want to replace. Then tap PASTE or
. You can customize your personal dictionary for word suggestion and spell check. From home, tap Apps and tap the Add (+) icon to add a new word.
> Settings
> Language & input > Personal dictionary. Then select a language Many input methods have predictive text features of their own. You may need to configure them separately. For example, when using the TouchPal X keyboard, slide left or right on the space key to turn on or off prediction, as indicated by and
. For Swype, you can tap Apps
> Language & input > Swype > Settings and configure from home and select Settings prediction options like Auto-correction and Next word prediction. Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account. Google Account Cautions Be sure not to forget your Google Account ID or password. Create a Google Account If you do not already have a Google Account, you can create one online or using your phone. Note: You can also create and sign into your Google/Gmail account through your phones Setup application. Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone. 37 Create a Google Account Online 1. From a computer, launch a Web browser and navigate to google.com. 2. On the main page, click Sign in > Create an account. 3. Follow the onscreen prompts to create your free account. 4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account. Create a Google Account Using Your Phone 1. From home, tap Apps
> Settings
> Accounts > Add account > Google. 2. Tap OR CREATE A NEW ACCOUNT. 38 3. Enter your First name and Last name, and then tap NEXT >. 4. Enter a desired Username, and then tap NEXT >. Your phone then connects to Google and checks username availability. Change the username and try again if it is already in use. 39 5. When prompted, enter and reenter a password, and then tap NEXT >. 6. Confirm your country and phone number and tap NEXT >. The phone number can help you get back into your Google Account in case you forget your password. You can also tap REMIND ME LATER to set up the phone number later. Note: To verify your phone number, Google will send a one-time text message to your phone. Tap SEND IT and wait for the verification to complete automatically. 40 7. On the Privacy and Terms screen, tap AGREE >. Now your Google Account is ready to go. Tap NEXT > to go to the next screen. 8. On the Google services screen, select your Google service options and tap NEXT >. 9. Select Add credit or debit card and tap NEXT > to set up your billing information for purchasing apps, games, movies, and books in the Google Play Store app from your phone. You can also select Remind me later and tap NEXT >. 41 You are signed in to your Google Account, and your phone will synchronize the selected items. Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. From home, tap Apps
> Settings
> Accounts > Add account > Google. 42 2. Enter your existing Google Account username or email, and then tap NEXT >. 3. Enter your password, and then tap NEXT >. 4. After your phone connects with the Google servers, tap ACCEPT > to agree to Google privacy policy and terms of service. 43 5. On the Google services screen, select your Google service options and tap NEXT >. 6. Select Add credit or debit card and tap NEXT > to set up your billing information for purchasing apps, games, movies, and books in the Google Play Store app from your phone. You can also select Remind me later and tap NEXT >. 44 You are signed in to your Google Account. Google Play Store Google Play is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone. To access the Google Play store app, you must first connect to the Internet using your phones Wi-Fi or mobile data connection and sign in to your Google Account. See Sign In to Your Google Account for details. Installing Applications Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). The company is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.). Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application providers policies, which can usually be found on their website. If you arent comfortable with the third-party applications policies, dont use the application. Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust. 1. From home, tap Play Store
. 45 2. When you open the Google Play store app for the first time, the Terms of Service window may appear. Tap ACCEPT to continue. 3. Browse through the categories (Apps, Games, Movies & TV, Music, Books, or Newsstand), find an item you're interested in, and tap the name. Browse through featured apps. Scroll through the list of featured apps when you open Google Play. Search for an app. Tap on the Google Play home screen, enter the name or type of app youre looking for, and then tap the search key on the keyboard. 4. Tap an app to read a description about the app and user reviews. 5. Tap INSTALL (for free applications) or the price (for paid applications). Note: You need a Google Wallet account to purchase items on Google Play. See Google Wallet to set up a Google Wallet account if you do not have one. 46 6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, tap ACCEPT (for free apps) or ACCEPT and then BUY (for paid apps) to begin downloading and installing the app. If you selected a paid application, after tapping BUY, youre redirected to the Google Wallet screen to pay for the application before its downloaded to your phone. The selected app is downloaded and installed on your phone. Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap ACCEPT on this screen, you are responsible for the results of using this item on your phone. Purchasing Applications Purchase apps at your own risk. The company is not responsible for any disadvantage resulting for user or third parties. Request a Refund for a Paid App If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone. If you change your mind, you can install the app again, but you cant request a refund a second time. 1. From home, tap Play Store
. 2. Tap Menu
> My apps. 3. Tap the app to uninstall for a refund. The details screen for the app opens. 4. Tap REFUND, and then tap UNINSTALL. Your app is uninstalled and the charge is cancelled. Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app. Update an App Directly 1. From home, tap Play Store
. 47 2. Tap Menu
> My apps. 3. Tap the app you want to update, and then tap UPDATE > ACCEPT. The app update is downloaded and installed. Note: You can also tap UPDATE ALL in My apps to install available updates for all your apps. 48 Set Automatic App Updates 1. From home, tap Play Store
. 2. Tap Menu
> My apps. 3. Tap the app you want to set for auto-update, and then tap and check Auto-update. 49 The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, tap Play Store
. 2. Tap Menu
> My apps. 50 3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK. The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app. 1. From home, tap Play Store
. 2. Tap Menu
> Help & Feedback. The app will take you to the Google Play Store Help page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it. Turn the Screen Off When Not in Use To quickly turn the screen off, press the Power Button. Pressing the Power Button again or receiving an incoming call will turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phones screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings. 51 Turn the Screen On and Unlock It 1. To turn the screen on, press the Power Button. The lock screen appears. 2. Touch and hold an empty area of the screen to unlock it. The screen is unlocked. If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN. See Security Settings. Tip: You can also touch and hold the camera icon at the bottom right corner of the lock screen to launch the camera. Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System updates menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phones software. Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone. 52 Other functions during update: Other phone functions cannot be used during a software update. Update Your Phone Firmware You can update your phone's software using the Update Firmware option. Update Your Phones Firmware Use the Update Firmware option to update your phones firmware. 1. From home, tap Apps
> Settings
> System updates. 2. Tap Update Firmware. Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade. Alternatively, you can access system updates through the notifications panel. 1. Locate the System Update Available icon (
) in the status bar. 2. Drag the status bar down. 3. Tap to open the update screen. 4. Follow the onscreen instructions to restart and install the update. 53 Confirm Your Current Phone Firmware 1. From home, tap Apps
> Settings
> About phone. 2. Locate the Baseband version read-only field. 54 Update Your Android Operating System This option allows you to update the Android Operating System (OS) on your phone via an over-the-air connection. 1. From home, tap Apps
> Settings
> System updates > Update ZTE Software. 2. Follow the onscreen instructions. Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone. 1. From home, tap Apps
> Settings
> System updates > Update Profile. 2. Follow the onscreen instructions. The phone will download and install the profile update and you will see a confirmation when complete. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network. 55 Update Your PRL This option allows you to download and update the PRL (preferred roaming list) automatically. 1. From home, tap Apps
> Settings
> System updates > Update PRL. 2. Follow the onscreen instructions. The phone will download and install the PRL update and you will see a confirmation when complete. 56 Your Phone Interface The following topics describe how to use and customize your phones home screen, understand the status bar, and use the notifications panel. Home Screen Basics The home screen is the starting point for your phones applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Home Screen Layout Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens. Item Description Status bar The status bar displays icons to notify you of phone and service status information on the right side (such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time) and notifications on the left side (such as notifications for incoming messages, missed calls, and application updates). Widget Widgets are self-contained onscreen apps that reside on your phones home screen. 57 Item Description Application icons Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish. Folder You can group shortcuts on the home screen into folders for convenient access. Primary shortcuts Primary shortcuts are application shortcuts that appear in the same location on all of your phones home screens. These are customizable except for the Applications (Apps) shortcut, which remains static. Application list (Apps) Tap to open the application (apps) list. The Apps icon is a primary shortcut available from all home screens. Menu Key Tap to access options available from the current screen. Touch and hold to open the recently-used applications screen. Home Key Tap to display the main home screen. Touch and hold to open the Google application. Back Key Tap to return to the previous screen. Note: Your phones home screens cycle through so that you can keep swiping in one direction and make it back to the main home screen. The small circles above the primary shortcuts let you know your current screen position. Tip: Tap the Home Key to return to the main home screen from any other screen. Extended Home Screens In addition to the main home screen, your phone features extended home screens to provide more space for adding icons, widgets, and more. Tap the Home Key to display the main home screen and then drag across the screen to move from the main screen to an extended screen. There are up to eight and at least two extended screens available in addition to the main home screen. If you are not already using the maximum number of screens for your phone, you can add more screens when adding a shortcut or widget to the home screen. See Add Shortcuts to the Home Screen and Add Widgets to the Home Screen. If there are more than two extended screens and you remove all contents from one screen, the empty screen is deleted automatically. While on an extended screen, tap the Home Key to return to the main home screen. To delete or set the home screens:
58 From any home screen, touch and hold an empty area to display thumbnail images of all screens. To delete a home screen, tap on the corner of its thumbnail and select OK. To set a home screen as the main home screen, tap at the bottom of its thumbnail. To change the order of the screens, touch and hold a thumbnail and drag it left or right to a new position. Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notifications panel or access the quick settings menu, tap the status bar and drag it down. Status Bar Layout Main Notification Icons Icon Notification New text message 59 Icon Notification New multimedia message New messages from the Email app
/
New message(s) from the Gmail app missed call new voicemail new Hangout message Upcoming event USB connection Call in progress Downloading or receiving data Uploading or sending data Open Wi-Fi network detected Wired headset connected
/
Music playing Updates available from the Google Play Store SD card unmounted and safe to remove 60 Main Status Icons Icon Status Bluetooth active GPS active Wi-Fi active Wi-Fi transferring data Signal strength 3G mobile data available 4G mobile data available
/
Using mobile data Airplane mode Alarm set Battery full Battery low Battery charging Priority mode Silent mode Vibration mode Speakerphone on 61 Icon Status Microphone off Mobile hotspot on Notifications Panel Drag the status bar down to open the notifications panel. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more. Open the Notifications Panel Drag the status bar down. (Slide your finger down from the top of the screen.) The notifications panel opens. To check notifications, tap an item in the list. Close the Notifications Panel Drag the notifications panel up. (Slide your finger up from the bottom of the screen.) or Tap the Back Key to close the notifications panel. 62 Notifications Panel Layout The notifications panel gives you access both to notifications and the quick settings menu. Customize the Home Screen Learn how to set the wallpaper or theme, and add, move, or remove shortcuts, widgets, and folders from the home screen. Operations for Rearranging the Home Screen Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location. Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Delete
. Displaying the Home Screen Menu: From home, touch and hold an empty space to display the home screen menu. Menu options include Widgets, Wallpapers, Theme, and Effect. Change the Wallpaper Select and assign your phones background wallpaper. 63 1. From home, touch and hold an empty space, and then tap Wallpapers. You can also access the wallpaper menu through settings. From home, tap Apps
>
Settings
> Display > Wallpaper. 2. Tap an option to select the wallpaper. 3. If necessary, tap Set wallpaper. The wallpaper is set. Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the crop tool to resize and position the image and then tap
. Change the Theme Each theme contains a unique set of icons. You can change the theme to the one you like. 64 1. From home, touch and hold an empty space, and then tap Theme. 2. Tap the theme you like. The theme is set. Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen. 65 1. From home, tap Apps
. The Apps list opens. 2. Touch and hold an app icon. The icon will disengage and you will see thumbnails of your home screens. 3. Drag the icon to an empty location on one of the home screens. Note: If there are less than eight extended home screens, you can add a new extended home screen while you add a shortcut. Just drag the app icon to the right edge of the screen and drop it after you reach the right-most screen. The shortcut is added to the home screen. Add Widgets to the Home Screen You can add widgets to your phones home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, a widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others. 66 1. From home, touch and hold an empty space, and then tap Widgets. 2. Touch and hold a widget icon. The icon will disengage and float with your finger. 3. Drag the icon to an empty location on one of the home screens. Note: If there are less than eight extended home screens, you can add a new extended home screen while you add a widget. Just drag the widget icon to the right edge of the screen and drop it after you reach the right-most screen. The widget is added to the home screen. Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access. 67 1. From home, touch and hold a shortcut you want to place in a folder. 2. Drag the shortcut to Folder at the top left and release it. A new folder is created. 3. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder. The new shortcut is added to the folder. Change Folder Names Once you have added folders, you can change the name easily from the folder display. 1. From home, tap the folder to open it, and then tap the folder name. 2. Type a new name and then tap Done. 68 Phone App The following topics outline the use of your devices phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Adjust In-Call Volume Adjusting Call Volume: Press the Volume Buttons during the call. Troubleshooting Question: Difficulty during call. Answer 1: It may not be possible to make a call properly in a noisy location. Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make calling difficult. Question: Sound pops momentarily during a call. Answer: Are you changing location while calling? Sound pops when signal is weak and the phone switches to a different area. Call Using the Phone Dialer The most traditional way to place a call is by using the phones dialer screen. 69 1. From home, tap Phone
>
to display the dialer screen. The dialer screen opens. 2. Tap the number keys on the dialpad to enter the phone number. As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, tap it to place the call immediately without entering the rest of the number. 70 3. Tap to call the number. The phone dials the number. The call begins when the other party answers. 4. To end the call, tap
. The call ends. Troubleshooting Question: Call does not connect. Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit number including the area code. Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area. Call Emergency Numbers You can place calls to 9-1-1 even if the phones screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phones screen is locked with a screen lock:
1. From the lock screen, touch and hold Emergency call (ICE). 2. Tap next to 911. As long as you are in an area covered by wireless service, the emergency call is placed. 71 To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, tap Phone
>
. 3. Tap
. As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E9-1-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone. Answer Phone Calls The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more. When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call screen. Note: If your phone is turned off, all calls automatically go to voicemail. Answer an Incoming Call 1. When a call arrives, drag down to answer it. 72 The call begins. 2. To end the call, tap
. The call ends. 73 Mute the Ringing Sound Press the Power Button or the Volume Buttons to mute the ringer without rejecting the call. Reject an Incoming Call When a call arrives, drag up to reject it. The ringtone or vibration will stop and call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1. When a call arrives, drag up from the bottom of the screen. 74 You will see a list of preset text messages. 2. Tap one of the preset messages or write a message to send it to the caller. The selected message will be delivered to the caller. You can edit the reject messages through the Call settings menu. From the Phone app, tap
> Settings > General settings > Quick responses and tap a message to edit it. Menu In-Call Screen Layout and Operations While youre on a call, you will see a number of onscreen options. 75 In-Call Screen Layout Tap More to display all available options. Tap options to activate them during a call. Add call: Tap to make another call separately from the current call, which is put on hold. When both calls are connected, you can tap MERGE CALLS to join the two calls into a conference call. Message: Open the Messaging app and view your text and multimedia messages. Contacts: Open the Contacts app and view your contacts list. Dialpad: Toggle the appearance of the onscreen keypad. You can use it during a call to enter additional numbers, such as an extension, account number or password. Mute: Mute the microphone during an active call. Tap again to unmute the microphone. Speaker: Route the phones audio through the speaker (On) or through the earpiece (Off). Activate Speaker to route the phones audio through the speaker. (You can adjust the speaker volume using the Volume Button.) Deactivate Speaker to use the phones earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use. Note: When a Bluetooth headset is connected to your phone, you can route the audio through the Bluetooth headset (
and select Speaker, Handset earpiece, or Bluetooth to change how the audio is routed.
), or the phone speaker (
), the phone earpiece (
). Tap one of these icons 76 End call: Tap to end the current call. Place Calls from Contacts/Call Logs Make calls quickly using Contacts and Call Logs. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone to display the phone app. 77 2. Tap CONTACTS to display the Contacts list. The contacts list appears. 3. Tap a contact. 4. Tap the number you want to call. The phone dials the number. The call begins when the other party answers. 78 5. To end the call, tap
. The call ends. Tip: You can also place a call directly from the Contacts list. Tap place a call to the entrys default number. next to the entry you want to call to Call from Call Logs The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone to display the phone app. 2. Tap RECENT CALLS to display the recent call history. Tip: To view the complete call history, scroll to the bottom of RECENT CALLS and tap View full call history. 3. Tap next to an entry to call the number. The phone dials the number. The call begins when the other party answers. For additional options, tap the name or number. 4. To end the call, tap
. The call ends. 79 Optional Services The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more. Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. 1. From home, tap Phone
>
to display the dialer screen. 2. Touch and hold to dial your voicemail number. Your phone dials the voicemail access number. 3. Follow the system prompts to:
Create your password. Record your name announcement. Record your greeting. Important: Voicemail Password It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current 80 voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message. Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Note: To set up your traditional voicemail box, see Voicemail Setup. 1. From home, tap Voicemail
. Youll see a "Personalize your voicemail" prompt. 2. Tap Personalize now and follow the system prompts to:
Create a password (part of standard voicemail). Record your name announcement. Record your greeting. Important: Voicemail Password It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. 3. Tap the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services. 81 Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1. From home, tap Voicemail
. You will see the voicemail inbox. 82 2. Tap a message to review it. Tip: There are several icons at the bottom of the review screen for deletion, sharing, calling, and other options. For an explanation of all your options, tap Menu Messages > Message Playback.
> Help > Messaging > Receiving Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen. 1. Listen to the current voicemail message. 2. Swipe your finger left or right to display the next or previous message. The next or previous message is displayed. You can tap to play it. You can navigate through voicemail messages as frequently as you'd like. You can even move to the next or previous message before you're finished listening to the current one. Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. 83 1. From home, tap Voicemail
. 2. Tap a message to review it. The following options are available while reviewing a voicemail message:
Call to call the sender. Share to share the message. Options depend on the applications installed. Delete to delete the voice message. Reply to reply to the message. Tap
> Archive to archive the current message. You can find it in the Archive box. Note: Not all options are available for all messages. Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. 84 1. From home, tap Voicemail
. 2. Tap Menu
> Settings. You will see the voicemail settings menu. 3. Select an option to change its settings. Avatar 85 Display Help Preferences Sound Updates About Voicemail Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. 1. From home, tap Voicemail
. 2. Tap Menu
> Settings > Preferences > Personalize voicemail. 3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting. Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. From home, tap Voicemail
. 86 2. Tap Menu
> Settings > Display > Display name. 3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4. Tap OK to save your information. Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. From home, tap Phone
>
. 2. Tap
. 3. Enter a phone number. 4. Tap
. Your caller information will not appear on the recipients phone. To permanently block your number, call Customer Service. Call Waiting When youre on a call, Call Waiting alerts you to incoming calls. Your phones screen informs you that another call is coming in and displays the callers phone number (if it is available). To respond to an incoming call while youre on a call:
87 Tap Answer. (This puts the first caller on hold and answers the second call.) To switch back to the first caller:
Tap More >
Swap. Note: For those calls where you dont want to be interrupted, you can temporarily disable Call Waiting by before placing your call. Call Waiting is automatically reactivated once you end the call. tapping Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding:
1. From home, tap Phone
>
. 2. Tap
. 3. Enter the area code and phone number to which you want your calls forwarded. 4. Tap
. 88 You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless number will be forwarded to the designated phone number. To deactivate Call Forwarding:
1. From home, tap Phone
>
. 2. Tap
. 3. Tap
. You will hear a tone to confirm the deactivation. Call Settings Your phones Call Settings and General Settings menus let you configure your voicemail options and a number of other settings for the phone application. Call and General Settings Options Use the Call Settings and General Settings menus to adjust the following settings:
Setting Description Contact display options Set up the way contacts are displayed and sorted in the contacts list in the Phone app. Sounds and vibrate Set up the default ringtone for incoming calls and enable/disable vibration or keypad tones. Quick responses Edit the text messages that you can quickly send to rejected callers. Phone account settings Manage Internet calling accounts and set Internet calling options. Voicemail TTY mode Hearing aids Adjust your voicemail settings. Select a TTY mode for your phone to work with a teletypewriter. Turn on or off hearing aids compatibility. Noise reduction Reduce background noise during calls. Speed dial DTMF tones Set speed dialing keys. Set the length of Dual-Tone Multi-Frequency signal tones. Call ended operation tips Get operation tips when you end a call. 89 Setting Description Voice privacy Use enhanced privacy mode. Plus code dialing setting Enable plus code dialing and set international dialing code. Use the Call Settings Menu 1. From home, tap Phone
. The phone app opens. 2. Tap Menu
> Settings. The Settings menu appears. 3. Configure your options. Tap a menu item to display its options. Select your options and follow the prompts to set them. Your settings options are set. Contact Display Options You can change the way contacts are displayed and sorted in the CONTACTS list of the Phone app. 1. From home, tap Phone
. 2. Tap Menu
> Settings > General settings. 3. Tap Sort by and select First name or Last name to change the way contacts are sorted in the list. or Tap Name format and select First name first or Last name first to change the way contact names are displayed in the list. Sounds and Vibrate Settings You can set the default incoming call ringtone, dialpad tones, and vibration. 1. From home, tap Phone
. 2. Tap Menu
> Settings > General settings. 90 3. Tap Phone ringtone to select a ringtone. or Check Dialpad tones or Also vibrate for calls to make the phone play tones when you tap the keypad or make the phone vibrate when it rings for incoming calls. Quick Responses This menu allows you to edit the text response that you can quickly send to the caller when you reject a call. See " Reject a Call and Send a Text Message" in Answer Phone Calls. 1. From home, tap Phone
. 2. Tap Menu
> Settings > General settings. 3. Tap Quick responses. 4. Tap a preset response. 5. In the window that opens, edit the message and tap OK. Phone Account Settings If you need to add an Internet calling account or set Internet calling options, use the Phone account settings menu. Add an Internet Calling Account 1. From home, tap Phone
. 2. Tap Menu
> Settings > Call settings. 3. Tap Phone account settings > SIP accounts > ADD ACCOUNT. 4. Follow the instructions from your Internet calling service provider to configure the settings for your account. 5. Tap SAVE. Set Which calls use Internet Calling You can configure your phone to place all calls using Internet calling (when you're connected to a Wi-Fi network), or just calls to Internet calling addresses. 1. From home, tap Phone
. 2. Tap Menu
> Settings > Call settings. 3. Tap Phone account settings > Use SIP calling. 91 4. Tap For all calls or Only for SIP calls. Receive Internet Calls By default, your phone is configured to make Internet calls, but not to ensure that you will receive them. But you can configure your phone to listen for Internet calls made to an Internet calling account you added to your phone. Note: This feature will reduce your battery life between charges. 1. From home, tap Phone
. 2. Tap Menu
> Settings > Call settings. 3. Tap Phone account settings and check Receive incoming calls. Voicemail Settings If you need to adjust your voicemail settings, use the Voicemail settings menu. 1. From home, tap Phone
. 2. Tap Menu
> Settings > Call settings > Voicemail. 3. Configure your options. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect using a special cable that plugs into your phones headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable. To turn TTY Mode on or off:
1. From home, tap Phone
. 2. Tap Menu
> Settings > Call settings > TTY mode. 3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. or Tap TTY Off to turn TTY mode off. Your phones TTY mode is set. 92 Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack. Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this. Hearing Aids Your phone supports HAC (Hearing Aid Compatibility) function. When you turn on the hearing aid compatibility and use a hearing aid device with a telecoil in it to answer the phone, it will help you hear more clearly during the phone call. 1. From home, tap Phone
. 2. Tap Menu
> Settings > Call settings. 3. Check Hearing aids to turn on HAC. The hearing aid compatibility is turned on. Noise Reduction With noise reduction, your phone can use the microphone on its back to reduce background noise from your side during calls. 1. From home, tap Phone
. 2. Tap Menu
> Settings > Call settings. 3. Check or uncheck Noise reduction to enable or disable this feature. Speed Dial The speed dial setting allows you to set speed dialing keys. To set up speed dialing:
1. From home, tap Phone
. 2. Tap Menu
> Settings > Call settings > Speed dial. 3. Tap a speed dial key. 4. Enter the phone number or tap and select one from the contacts. 93 5. Tap OK. Note: If you assign a number to an already in-use speed dial location, the new phone number will automatically replace the previous speed dial assignment. DTMF Tones The DTMF tones setting allows you to set the length of Dual-Tone Multi-Frequency (DTMF) signal tones. 1. From home, tap Phone
. 2. Tap Menu
> Settings > Call settings > DTMF tones. 3. Tap Long or Normal. Call Ended Operation Tips This option allows you to get operation tips when you end a call. You can call back, send a message to the caller, or add the caller to contacts. 1. From home, tap Phone
. 2. Tap Menu
> Settings > Call settings. 3. Check Call ended operation tips to enable this feature. Voice Privacy Voice privacy allows you to enable enhanced privacy mode. 1. From home, tap Phone
. 2. Tap Menu
> Settings > Call settings > Additional settings. 3. Check Voice privacy to enable this feature. Plus Code Dialing Setting Plus Code Dialing allows the phone to automatically dial the international access code for your location when you touch and hold in the dialer. To activate Plus Code Dialing:
1. From home, tap Phone
. 2. Tap Menu
> Settings > Call settings > Additional settings > Plus code dialing setting. 3. Check North American dialing to enable this feature. To change the international dialing code:
94 1. From home, tap Phone
. 2. Tap Menu
> Settings > Call settings > Additional settings > Plus code dialing setting. 3. Tap International dialing. 4. Input a new code and tap OK. Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, and compatible email programs (including Exchange Server). Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. The company is not responsible for any damages from lost or changed contacts. Add a Contact You can add contacts from your phones Contacts or Phone application. Enter details such as name, phone numbers, email addresses, mailing addresses, and more. 1. From home, tap Apps
> Contacts
. 95 You will see the CONTACTS list. 2. Tap to add a contact. The Add new contact screen appears. 3. If you have multiple account types associated with your phone, tap the field above the name and select a contact type. Select Google if you want to save contacts to your Google Account; these will be synced automatically with your Google Account online. Select Phone-only, unsynced contact as the sync account if you want your contacts on your phone only; they will not be synced with your Google Account. 96 4. Use the keyboard to enter as much information as you want. Contact photo: Tap to assign a picture to the contact. Name Phone Email Address Ringtone Notification ringtone Special dates Groups Add another field: Tap ADD ANOTHER FIELD to include additional information such as IM address, Notes, Nickname, Website, etc. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the right of the field and select the appropriate type. Note: To add more phone numbers, email addresses, etc., tap Add new below the entry field. To delete an entry, tap beside it. 5. When you have finished adding information, tap on the top left. 97 The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone dialpad. 1. From home, tap Phone
>
. 98 2. Enter a phone number and tap Add to contacts. 3. To add the number to an existing contact, scroll the contact list and tap the contact. To add a new contact, tap
. For an existing contact, tap the contact name and select a number type for the new number. For a new contact, enter the name and any additional information. 4. Tap
. The contact is added. Check Contacts View a contacts details by displaying a contact entry. 99 1. From home, tap Phone
> CONTACTS tab. You will see the Contacts list. You can also access contacts directly from the Contacts shortcut or the apps list. From home, tap Contacts
, or if theres no shortcut, tap Apps
> Contacts
. 100 2. Tap a contact to view its details. The contacts detailed listing appears. If needed, scroll up to see more information. Contacts Screen Layout The following illustration shows your Contacts app layout and describes the various features. 101 Item Description Groups tab Show contact groups. Favorites tab Show favorite contacts. Contacts tab Show all contacts. Contact Tap to show contacts details. Scroll Call Add new Search Scroll the contacts list by letter. Place a call to the contact. Add a new contact. Search contacts. More options Get more contacts options. Create Your Own Profile You can create your own profile (name card) on your phone. 1. From home, tap Apps
> Contacts
. 2. Scroll to the top of contacts list and tap Set up my profile or your phone number. If a profile has already been set up, you can tap the listing under ME and then tap your profile. to edit 3. Edit your contact information. 4. Tap
. Edit a Contact Once youve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 102 1. From home, tap Apps
> Contacts
. You will see the Contacts list. 2. Tap a contact to view its details. The contacts detailed listing appears. 3. Tap
. 4. Tap any field you want to change or add. See Add a Contact. 5. Add or edit the information, and then tap
. Your changes are saved to the contact entry. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the left of the field. Note: To add more phone numbers, email addresses, etc., tap Add new below the entry field. Delete a Contact You can delete a contact from the contacts details page. 103 1. From home, tap Apps
> Contacts
. You will see the Contacts list. 2. Tap a contact to view its details. The contacts detailed listing appears. 3. Tap Menu
> Delete. 4. Tap OK. The contact is deleted. Tip: You can also touch and hold the contact from the contact list and then tap
> OK. Add a Contact to Favorites You can add frequently-used contacts to Favorites. Favorite contacts with phone numbers will be placed in the SPEED DIAL tab of the Phone app, so you can place a call quickly. 104 1. From home, tap Apps
> Contacts
. 2. Tap a contact to view its details. The contacts detailed listing appears. 3. Tap at the top of the listing details. Note: To remove a contact from Favorites, open the contact's detailed listing and tap
. Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, messaging, and more. 105 1. From home, tap Apps
> Contacts
. You will see the Contacts list. 2. Tap a contact to display it, and then tap Menu
> Share. You will see the Share contact via menu. Scroll up to see all the options. 106 3. In the Share contact via menu, select a method:
Messaging to send the information in a multimedia message. Select a contact or enter a wireless phone number or email address, enter any additional information, and then tap or SEND. For more information on messaging, see Send a Multimedia Message (MMS). Bluetooth to send the information via Bluetooth. See Bluetooth for information on pairing and sending via Bluetooth. Drive to upload the information as a vCard file to Google Drive. Email/Gmail to send the information as an attachment. Address the message, add a subject and a message, and then tap Gmail for details. See Compose and Send Email and Create and Send WiFi Direct to send the information via Wi-Fi Direct. See Wi-Fi Direct for information on pairing and sending via Wi-Fi Direct. 4. Complete the required steps as prompted for the selected method. The selected contact will be shared. Search for a Contact You can easily search for the contact you need. 1. From home, tap Apps
> Contacts
. 2. Tap at the top right to open the Find contacts field. 107 3. Input the contact name, phone number, or any other contact information. The contacts matched will be listed. Synchronize Contacts Syncing data from your managed accounts lets you add and manage new or existing contacts from your online or remote accounts to your phone. Prior to syncing, you must have an active Google or Corporate account with associated contacts, and be signed into your account with the phone. If auto sync is turned on, your phone can sync contacts automatically. Tip: For information on adding Google or Microsoft Exchange ActiveSync accounts, see Sign In to Your Google Account or Add an Exchange ActiveSync Account. To sync contacts when auto sync is turned off:
1. From home, tap Apps
> Contacts
. 2. Tap Menu
> Accounts. 3. Tap the account type and then the account containing the contacts you wish to synchronize. 4. Tap Contacts or Menu information.
> Sync now. Your Contacts then reflects any updated contact This update process works both ways. For example, any changes on the phone are updated to your online accounts after sync. Work With Contact Groups You can organize contacts into groups and send messages to selected group members. 108 Set Up a New Group 1. From home, tap Apps
> Contacts and then tap the GROUPS tab. 2. Tap to create a new group. 3. Choose an account for the group if prompted. 109 4. Enter the group name in the Group's name field. 5. Tap Add member and select the contacts you wish to be the group members, and then tap
. 6. If necessary, tap Default below RINGTONE and Vibrate Pattern to set a special ringtone and vibration pattern for incoming calls from the group members. 7. Tap Done
. Rename a Group 1. From home, tap Apps
> Contacts and then tap the GROUPS tab. 2. Tap a group and then tap Menu
> Rename group. 3. Edit the group name tap SAVE. Note: You cannot rename some preset groups, such as the Emergency Contacts (ICE) group. Remove Members From a Group 1. From home, tap Apps
> Contacts and then tap the GROUPS tab. 2. Tap a group and then tap Menu
> Multi-Select. 3. Check the contacts you want to remove from the group and then tap
> OK. 110 Delete a Group 1. From home, tap Apps
> Contacts and then tap the GROUPS tab. 2. Tap a group you want to remove and then tap Menu
> Delete Group. 3. Tap OK to disband the group. The contacts in the group will not be deleted. Import Contacts Your phone offers a couple of options for importing contacts from the phone's internal storage, connected USB storage, or installed memory card. This is especially useful when you need to transfer contacts between different devices. Before Importing Contacts You will need to have copied previously backed up contacts information into your phone's internal storage, an installed SD card, or a USB storage device before you can import contacts. See SD Card for SD card information. Import Contacts from an SD Card or USB Storage 1. From home, tap Apps
> Contacts
. You will see the Contacts list. 2. Tap Menu
> Import/Export. 111 You will see the Import/export contacts menu. 3. Tap Import from storage. 4. Select an account for the imported contacts. 5. Follow the onscreen instructions to complete the import. The contacts are imported and stored in the selected account. Back Up Contacts to an SD Card If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up for re-import if needed. You can back up your contacts to an installed SD card. If no SD card is installed, the contacts will be backup up to the phone storage. 1. From home, tap Apps
> Contacts
. You will see the Contacts list. 2. Tap Menu
> Import/Export. You will see the Import/export contacts menu. 3. Tap Export to storage. 4. The phone will prompt you with the name and the directory of the vCard file. Tap OK to create the file. The contacts are exported and saved to the installed SD card or the phone storage. 112 Messaging and Internet With wireless service and your phones messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone. Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, contact cards (vCard), or appointments (vCalendar). See your service plan for applicable charges for messaging. Send a Text Message Quickly compose and send text messages on your phone. 1. From home, tap Messaging
. 2. On the Messaging screen, tap
. The New message screen opens. 3. Fill in one or more recipients. You can:
Enter phone numbers directly in the To field. If youre sending the message to several phone numbers, tap Next or the return key on the keyboard after entering each number. As you enter information, any matching phone numbers from your contacts list are displayed. Tap a match to enter that number or address directly. Tap the icon, and then select the contacts to whom you want to send the message. You can also select from call log, favorite contacts, or contact groups as recipients. When you have selected all the message recipients, tap OK. Enter the first few letters of the recipient's name to display a matching list of names from your stored contacts. Tap a match to add the recipient. 113 4. Tap the Type message box and then start composing your message. Note: A counter appears above the Send button (
go over the 160-character limit, a new message is created but automatically joined into one when received.
) to tell you how many characters are left. Once you 5. When done, tap Send to send the text message. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. From home, tap Messaging
. 2. On the Messaging screen, tap
. The New message screen opens. 3. Fill in one or more recipients. You can:
Enter phone numbers directly in the To field. If youre sending the message to several phone numbers, tap Next or the return key on the keyboard after entering each number. As you enter information, any matching phone numbers from your contacts list are displayed. Tap a match to enter that number or address directly. Tap the icon, and then select the contacts to whom you want to send the message. You can also select from call log, favorite contacts, or contact groups as recipients. When you have selected all the message recipients, tap OK. 114 Enter the first few letters of the recipient's name to display a matching list of names from your stored contacts. Tap a match to add the recipient. Note: You can add a subject line by tapping Menu
> Add subject. 4. Tap the Type message box, and then start composing your message. 5. Tap
. 6. In the Attach window, select from the following file attachments:
Picture. Select a picture to attach to your MMS. Capture picture. Open the camera and take a photo to attach to your MMS. Video. Select a video clip to attach to your MMS. Capture video. Open the camcorder and shoot a video clip to attach to your MMS. Audio. Select an audio file to attach to your MMS. Record audio. Open Sound Recorder and record an audio file to attach to your MMS. Slideshow. See "Create a Slideshow" for details. Files. Open File Manager and select a file to attach to your MMS. Insert contacts. Select a contact entry and add it to your MMS as a vCard attachment. 7. To make changes to your attachment, tap REPLACE or REMOVE. 8. Tap Send or SEND to send the MMS message. Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the multimedia message youre composing, tap
> Slideshow. 2. On the Edit slideshow screen, tap Slide 1. Note: You can tap Add slide to add more slides. 3. To compose your slideshow, do any of the following:
Add a picture. Tap ADD PICTURE,
> Add picture or Capture picture. Add a video. Tap Menu
> Add video or Capture video. (You cannot add both a picture and a video on the same slide.) Add music or a voice recording. Tap Menu audio.
> Add music and then tap Audio or Record 115 Add a caption. Tap the Type message, or leave blank box. Add some preset text. Tap Menu
> Quick Text. Insert a smiley to the caption. Tap Menu
> Insert smiley. Set text layout. Tap Menu
> Layout. Preview your slide. Tap Menu
> Preview. Remove the caption on the slide. Tap Menu
> Remove text. Set duration for a slide. Tap Menu
> Duration. Add a new slide. Tap Menu
> Add slide. View the next or previous slide. Tap or
. 4. When you have finished composing the multimedia message, tap SEND. Tip: To compose a slideshow, you can also simply attach multiple items separately to the MMS message. Tap automatically compile a slideshow. and select a file type, location, and file and then repeat it for additional slides. Your phone will Save and Resume a Draft Message While composing a text or multimedia message, tap the Back Key message as a draft. to automatically save your To resume composing the message:
1. From home, tap Messaging
. 2. On the Messaging screen, the draft messages are marked with a red word "Draft" next to them. You can also tap Menu
> Drafts to view them. 3. Tap the message to resume editing it. 4. When you finish editing the message, tap Send or SEND. New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Text and MMS Options for details. 116 A new message icon (
new text or multimedia message. The Messaging application icon (if shown on the home screen) also displays the number of new messages
) also appears in the notifications area of the status bar to notify you of a
/
. To open the message, drag the status bar down to open the notifications panel. Tap the new message to open and read it. For information on reading and replying to messages see Manage Message Conversations. Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message Do one of the following:
On the Messaging screen, tap the text message or conversation to open and read it. If you have a new message notification, drag the status bar down to open the notifications panel. Tap the new message to open and read it. To return to the Messaging screen from a conversation, tap the Back Key
. Note: To view the details of a particular message, in the conversation, tap the message to open the options menu, and then tap View details. Note: If a message contains a link to a Web page, tap the link in the message and then tap Visit to open it in the Web browser. Note: If a message contains a phone number, tap the phone number or email address in the message to dial the number, send a message, send an email, or add it to your contacts. View a Multimedia Message (MMS) 1. From home, tap Messaging
. 2. On the Messaging screen, tap a multimedia message or conversation to open it. 3. Tap the attachment to open it. If the attachment is a vCard contact, tap VIEW or IMPORT to view the contact or import it to your contacts. For more information, see Contacts. If the attachment is a vCalendar file, you can import the calendar event. For information on using Calendar, see Calendar. Note: When Auto-retrieve in MMS settings is disabled, only the message header is downloaded. To download the entire message, tap the Download button at the right side of the message. For details, see Text and MMS Options. Note: If you are concerned about the size of your data downloads, check the multimedia message size before you download it. 117 Reply to a Message 1. From home, tap Messaging
. 2. On the Messaging screen, tap a conversation to open it. 3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send
. Note: To reply to a text message with a multimedia message, open the text message, tap Add subject. The text message is automatically converted into a multimedia message. or Menu
>
Protect (Lock) a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. From home, tap Messaging
. 2. On the Messaging screen, tap a conversation. 3. Tap the message that you want to lock. 4. Tap Lock on the options menu. A lock icon is displayed at the bottom of the message. Delete a Conversation 1. From home, tap Messaging
. 2. On the Messaging screen, tap the conversation that you want to delete. 3. Tap Menu
> Delete thread. 4. When prompted to confirm, tap OK. Any locked messages in the thread will not be deleted unless you select the Delete locked messages check box. Delete Multiple Conversations 1. From home, tap Messaging
. 2. On the Messaging screen, tap Menu
> Select. 3. Select the conversations you want to delete. 4. Tap Delete and then tap OK to confirm. Any locked messages will not be deleted unless you select the Delete locked messages check box. Delete a Single Message 1. While viewing a conversation, tap the message that you want to delete. 118 If the message is locked, tap Unlock on the options menu and tap the message again to display the options menu. 2. Tap Delete on the options menu. 3. When prompted to confirm, tap OK. Delete Several Messages in a Thread 1. While viewing a message thread, tap Menu
> Select. 2. Touch the checkboxes next to the messages that you want to delete. 3. Touch Delete and then tap OK to confirm. Any locked messages will not be deleted unless you select the Delete locked messages check box. View Contact Information from a Message When you have received a message from someone in your stored contacts, you can tap the contacts picture or icon in the conversation to open the contact details. Depending on the stored contact information, you can view the contact details, check recent calls and messages, place a phone call or send an email message to the contact, and more. Text and MMS Options The messages settings menu lets you control options for your text and MMS messages, such as message limits, auto-retrieve option, and notifications. 1. From home, tap Messaging
. 2. On the Messaging screen, tap Menu
> Settings. You can set the following:
SMS Enabled Change your default app for SMS and MMS. Tap Default SMS app and select Hangouts or Messaging. Storage Settings Delete old messages: Automatically delete older messages, except for locked messages, when the set limits are reached. Text message limit: Choose the maximum number of text messages to store in each conversation. Multimedia message limit: Choose the maximum number of MMS messages to store in each conversation. Text (SMS) Message Settings SMS Reassembly: Automatically reassemble segmented long SMS. 119 Multimedia (MMS) Message Settings Auto-retrieve: Select this option to automatically retrieve all your multimedia messages completely. When selected, the multimedia message header plus the message body and attachments will automatically download to your phone. If you clear this check box, only the multimedia message header will be retrieved and shown in your Messaging screen. Display Settings Bubble and background: Choose the pattern of the dialog balloons and background displayed in every conversation. Notification Settings Notifications: Select this option if you want to receive a notification in the status bar when a new text or multimedia message arrives. Select ringtone: Select a ringtone that is specific to new text and multimedia messages. Note that the ringtone briefly plays when selected. Vibrate: Select this option if you want the phone to vibrate when a new text or multimedia message arrives. Signature Settings Edit signature: Edit the signature for outgoing messages. Add signature: Select this option if you want to attach the signature to all outgoing messages. WAP Push Switch Enable wap push receiving: Check this option if you want to receive WAP push messages. Emergency Alerts Receive emergency alerts: Tap this option and check the threat levels that you want to receive alerts for. Create and Send Gmail Use Googles Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Use your phone to create and send Gmail messages. 1. From home, tap Apps
> Gmail
. If prompted, tap TAKE ME TO GMAIL. The Gmail inbox opens. 2. In the inbox, tap Compose
. 120 The Gmail composition window opens. 3. Enter the message recipient(s), subject, and message, and then tap Send
. The Gmail message is sent. Gmail Composition Options Adding Cc/Bcc: In the mail composition window, tap recipients. on the "To" line, and then add Attaching Pictures or Videos: In the mail composition window, tap from Drive. Locate and then tap the picture or video you want to attach.
> Attach file or Insert Save as a Draft (Send Later): While composing your message, tap Menu message is saved as a draft for later.
> Save draft. The Delete Mail Being Composed: In the mail composition window, tap Menu DISCARD.
> Discard >
Note: To view your draft email messages, at the top left of the inbox, tap
> Drafts. Note: To view your sent messages, at the top left of the inbox, tap
> Sent. Check Received Gmail Messages Your phone allows you to access, read, and reply to all your Gmail messages. 121 Open New Gmail Messages When new Gmail arrives, you will see
/
in the status bar. 1. Drag the status bar down to display the notifications panel. 2. Tap the new message from the notifications panel. The new Gmail message opens. If you have two or more new Gmail messages, tapping the notification opens the Gmail inbox. Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox. 1. From home, tap Apps
> Gmail
. The Gmail inbox opens. 2. Tap the message thread you want to view. The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages Replying to Gmail Messages: With the Gmail message open, tap Reply
, compose your reply message, and tap Send
. To reply to all, tap Options
> Reply all. Forwarding Gmail Messages: With the Gmail message open, tap Options
> Forward, enter a recipient and an additional message, and tap Send
. Manage Gmail Messages Your phone give you control over how you manage your Gmail messages, with labels, thread management, search capabilities, adding multiple Google Accounts, and more. Use Gmail Labels Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list. 122 1. From home, tap Apps
> Gmail
. The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options to.
> Move 123 3. Tap a label for the thread. The thread is added to the selected label. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again. 124 1. From home, tap Apps
> Gmail
. The inbox opens. 2. Swipe a conversation thread from left to right or from right to left out of the list. The thread is now archived. 125 Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the inbox. 1. From home, tap Apps
> Gmail
. The inbox opens. 126 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options
> Mute. The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox. 127 1. From home, tap Apps
> Gmail
. The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete
. 128 The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1. From home, tap Apps
> Gmail
. The inbox opens. 129 2. Tap
. 3. Enter your search text and tap the search key on the keyboard. The search results appear. Tap a message or thread from the list to display it. 130 Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phones Gmail inbox. 1. From home, tap Apps
> Gmail
. The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options spam or Report phishing.
> Report 131 The selected message is reported as spam or phishing Gmail. Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > Accounts menu. 1. From home, tap Apps
> Settings
> Accounts > Add account. 132 2. Enter your existing Google Account username or email, and then tap NEXT >. 3. Enter your password, and then tap NEXT >. 4. After your phone connects with the Google servers, tap ACCEPT > to agree to Google privacy policy and terms of service. 133 5. On the Google services screen, select your Google service options and tap NEXT >. 6. Select Add credit or debit card and tap NEXT > to set up your billing information for purchasing apps, games, movies, and books in the Google Play Store app from your phone. You can also select Remind me later and tap NEXT >. 134 You are signed in to your Google Account, and you can access both of your Gmail accounts from the Gmail app. Switching between Gmail Accounts If you have more than one Gmail account set up, you can switch between them in the Gmail app. 1. From home, tap Apps
> Gmail
. The inbox opens. 135 2. Tap
. 3. Tap avatar of the account you want to view at the top of the menu. The selected account inbox is displayed. Email Use the Email application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time. Before setting up an email account, make sure you have the username (user ID), password, server name, etc., so you can get set up successfully. 136 1. From home, tap Apps
. The Account setup screen for adding an account appears if no email account has been previously set up. 2. Follow the onscreen instructions to set up your email account. The email account is set up and you will begin receiving email. Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 137 1. From home, tap Apps
. The email inbox opens. 2. Tap Menu
> Settings. 3. Tap ADD ACCOUNT. 4. Follow the onscreen instructions to complete the account setup. The email account is added and you will begin receiving email for the account. Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 138 1. From home, tap Apps
> Settings
> Accounts > Add account > Email. 2. Select an email server. Tap Others if the server you use is not listed. 3. Enter the Email address and Password for the email account and then tap Next. Tapping Next prompts your phone to attempt a "regular" email setup and test the incoming and outgoing servers. If you have custom settings you need to configure, tap Manual setup and enter your settings. These may include mail type, user name, password, server, security type, etc. 139 4. Select your sync settings and then tap Next. 5. Enter an account name and a display name and tap Next to complete setup. The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details. You should get all pertinent information for the email account, such as incoming and outgoing server settings, before you proceed. Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features. 140 Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your companys Exchange Server administrator for required account settings information. 1. From home, tap Apps
> Settings
> Accounts > Add account > Corporate. 2. Enter the Email address and Password for the email account and then tap Next. Tapping Next prompts your phone to attempt an automatic setup and test the incoming and outgoing servers. If the automatic setup fails, you need to enter your settings. These may include domain\username, password, server, security type, etc. 3. Follow the onscreen prompts to configure options for the account. Then tap Next. 4. Enter an account name and tap Next to complete setup. 141 Your corporate email account is set up and you will begin receiving email for the account. Compose and Send Email Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps
. The email inbox opens. If you want to switch to a different email account, tap the account name at the top left of the screen and select another account. 2. Tap Compose
. The email composition window opens. 142 3. Enter the message recipient(s), subject, and message.
]
4. Tap Send
. The email message is sent. Open New Email Messages When new email arrives, you will see in the status bar. 1. Drag the status bar down to display the notifications panel. 2. Tap the new message from the notifications panel. The new email message opens. If you have two or more new email messages, tapping the notification opens the email inbox. Tap a message to open it. Open Email Messages You can also open and read email messages directly from the email inbox. Reading and replying to email on your phone is as simple as on your computer. 143 1. From home, tap Apps
. The email inbox opens. 2. Tap the message you want to view. The email message opens. Tip: Tap the account name at the top left of the screen to switch to a different email account. 3. Tap Reply or Reply all to reply to the message. Options when Reviewing Email Messages Resetting Message as Unread: Tap the check box on the left side of a read message and then tap Mark as unread
. Deleting Email: Tap the check box on the left side of a message or messages and then tap Delete
. Syncing Accounts Manually: Sync sent and received email messages manually at any time regardless of the automatic sync settings. Switch to the account inbox you want to sync and then drag the message list downwards. Replying to Email Messages: With an email message open, tap Reply or Reply all
, compose your reply message, and tap Send
. 144 Forwarding Email Messages: With the email message open, tap Forward
, enter a recipient and an additional message, and tap Send
. Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone. 1. From home, tap Apps
. The email inbox opens. 2. Tap Menu
> Settings. 145 3. Tap the account you want to delete and scroll to the bottom of menu in the new screen. 4. Tap Remove account. 5. Tap OK to confirm. The account is deleted from your phone Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. 146 View Your Email Inbox 1. From home, tap Apps
. The email inbox opens. 2. Tap the email account at the top left of the screen to select a different inbox, or tap Combined view to see all your email inboxes at once. Refresh an Email Account Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time. While viewing the account you want to synchronize, drag the message list downwards. Sort Email Messages 1. On the email account inbox, tap Menu
> Display sort & filter. 2. Tap the left drop-down menu at the top of the email list to sort email messages by date received, subject, sender, or size. or Tap the right drop-down menu to filter the inbox by priority, attachments, or read/unread status. 147 Delete an Email Message 1. On the email account inbox, touch and hold the message you want to delete. 2. At the bottom of the screen, tap Delete
> OK. Delete Multiple Email Messages 1. On the email account inbox, tap the check box next to the messages you want to delete. 2. Tap Delete
> OK. Exchange ActiveSync Email Features Set options for your corporate Exchange ActiveSync email messages, including synchronization options, flagging messages, out-of-office messages, and message priority. Synchronize Exchange ActiveSync Email You can set Exchange ActiveSync to automatically check for new Exchange ActiveSync email messages. 1. From home, tap Apps
. 2. Tap Menu
> Settings. 3. Tap the name of the Exchange ActiveSync account. 4. Tap Inbox check frequency and choose the option you want. Flag Email Messages For an Exchange ActiveSync account, you can flag email messages to help you keep track of them. 1. From home, tap Apps
. 2. On the inbox screen, tap the message you want to view. Tip: Tap your current email account at the top left to switch to a different email account. 3. Tap Menu
> Toggle flag and select a flag option (Set flag, Complete flag, or Clear flag). Set Out of Office Status You can set your Out of Office status and auto-reply message right from your phone. 1. From home, tap Apps
. 2. Tap Menu
> Settings and tap the Exchange ActiveSync account name. 3. Tap Out of Office. 148 4. Check Use out of office settings. 5. Check Send automatic replies during this time period and set the time range when you will be out of the office. 6. Enter the auto-reply message for senders inside your organization. You can also choose to send a message to all senders outside your organization or senders in your contact list. 7. Tap SAVE. Set Email Message Priority You can set the priority for an email message you send with your Exchange ActiveSync account. 1. While composing the message, tap Menu
> Show priority. A priority line appears below the email subject. 2. Select the priority for the message. You can select High, Normal, or Low. Data Services General Information (Sprint Spark LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone. Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly. Allow the phone some time to process your data usage request. Sprint Spark LTE The Sprint Spark enhanced LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to Sprint Spark, you need to be in an area covered by the Sprint Spark enhanced LTE network. For more information about the availability of Sprint Spark in your location, visit sprint.com/coverage. Note: The availability and range of the network depends on a number of factors including your distance to the base station, and infrastructure and other objects through which the signal passes. 149 Set Your Network Options 1. From home, tap Apps
> Settings
> Mobile networks > Preferred network type. 2. Select LTE/CDMA or CDMA. The phone will scan for the best available Sprint network and will automatically connect to it. When your phone is connected via Sprint Spark, the Sprint Spark icon appears in the status bar. Note: The Sprint Spark network is self-discoverable, which means no additional steps are required for your phone to connect to it. Your User Name When you buy your phone and sign up for service, youre automatically assigned a user name, which is typically based on your name and a number, followed by @sprintpcs.com. (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.) When you use data services, your user name is submitted to identify you network. Your user name is automatically programmed into your phone. You dont have to enter it. Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 150 1. From home, tap Apps
> Settings
> System updates. 2. Tap Update Profile. Your phone will download and install the profile update. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used:
Icon Status Network (full signal): The number of bars indicates the strength of the signal. More bars mean a better signal. 151 Icon Status Sprint Spark Enhanced LTE data service: Your phone is connected to the Sprint Spark enhanced LTE network. The rays spin when data is being transferred. 3G (data service): Your phone is connected to the 3G network. When the icon is animated, your phone is transferring or receiving data. Browser Your phones Chrome Web browser gives you full access to both mobile and traditional websites on the go, using 3G, 4G, or Wi-Fi data connections. SSL/TLS SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are protocols for encrypting sent/received data. While in a screen connected by SSL/TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.). SSL/TLS Cautions When opening a secured page, users must decide as their responsibility whether or not to open the page with use of SSL/TLS. Boost Mobile and the applicable Certification Authorities make no guarantees whatsoever to users regarding security of SSL/TLS. Use the Browser Launching the browser is as easy as tapping an icon. 152 1. From home, tap Chrome
. Chrome opens. The first time you launch Chrome, you may be prompted to enter your 10-digit wireless phone number to access the boostmobile home page. You can also launch the browser by tapping a URL in a text message, email message, or Gmail message. 2. Tap the address bar at the top and enter search words (for a Google search) or a Web address
(URL). The search results appear or a Web page opens. Browser Use Options Refreshing the Web Page: With the web page displayed, tap Menu
>
. 153 Going Forward to the Next Page: Tap Menu
>
Returning to the Last Page: Tap the Back Key
. Opening a New Browser Tab: With at least one browser tab opened, tap Menu
> New tab. Opening a New Incognito Browser Tab: Tap Menu
> New incognito tab. Switching Browser Tabs: Touch and hold the Menu Key
. Opened browser tabs are displayed together with recently opened apps as a series of cards. Tap a card that corresponds to a browser tab to open the tab. Viewing Recently Opened Tabs: Tap Menu
> Recent tabs. Recently closed browser tabs are displayed. If you have signed in to your Google Account on the phone and other devices, you can also view Chrome browser tabs you have opened on those devices. Viewing Browsing History: Tap Menu
> History. Sharing the Web Page URL: Tap Menu
> Share and select an app or service for sharing. Printing the Web Page Wirelessly: Tap Menu
> Print. Searching within a Web Page: With a Web page displayed, tap Menu enter your search text.
> Find in page, and Adding a Shortcut of the Web Page to the home screen: With the web page displayed, tap Menu
> Add to homescreen. Edit the title of the shortcut and tap ADD. Opening Desktop Sites: If a mobile version of the web site is loaded, you can tap Menu check Request desktop site to switch the desktop version of the web site. and Add a Bookmark Bookmark favorite sites using the browser menu options. 1. From home, tap Chrome
. If Chrome isnt a primary shortcut, from home, tap Apps
>
Chrome
. 154 The browser opens. 2. Navigate to the Web page you want to bookmark, and tap Menu
>
. The add bookmark window opens. 155 3. Check or change the bookmark name, URL, folder, and then tap Save. The Web page is added to bookmarks. Bookmark Options Editing Bookmarks: From the browser, tap Menu
> Bookmarks, touch and hold a bookmark, tap Edit bookmark, edit the bookmark, and then tap Save. Deleting Bookmarks: From the browser, tap Menu tap Delete bookmark.
> Bookmarks, touch and hold a bookmark, View Browser History Use the browser menu options to view your browsing history. 1. From home, tap Chrome
. If Chrome isnt a primary shortcut, from home, tap Apps
>
Chrome
. 156 The browser opens. 2. Tap Menu
> History. The History window opens. 157 3. Tap the History tab and then tap an entry. The Web page opens. Open New Browser Tabs Use tabbed browsing to switch between websites quickly and easily. 1. From home, tap Chrome
. If Chrome isnt a primary shortcut, from home, tap Apps
>
Chrome
. 158 The browser opens. 2. After you open a web page, tap Menu
> New tab. A new tab appears. 159 To switch tabs, touch and hold the Menu Key
. Browser Settings Customize your experience with the Internet through the browser settings menu. 1. From home, tap Chrome
. If Chrome isnt a primary shortcut, from home, tap Apps
>
Chrome
. The browser opens. 160 2. Tap Menu
> Settings, and customize your Chrome settings. Your browser settings are saved. Get Chrome Support Find on-phone help with Chrome if you want to learn more. 1. From home, tap Chrome
. If Chrome isnt a primary shortcut, from home, tap Apps
>
Chrome
. 161 The browser opens. 2. Tap Menu
> Help & feedback. A Web page will open displaying Google help for Chrome. 162 Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile/. 163 Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with an 8 megapixel back camera with an autofocus feature a front-facing camera that let you capture sharp pictures and videos. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phones cameras. Capturing Pictures/Videos File Format for Pictures: File format for pictures is JPEG. File Format for Videos: File format for videos is MPEG4. Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos. Wipe lens with a soft cloth beforehand. Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods. May discolor color filter and affect color of images. Flash light Warning Do not shine flash light close to eyes. Do not look directly at flash light when shining. Do not shine flash light at other people's eyes. May affect eyesight, etc. Take a Picture You can take high-resolution pictures using your phones cameras. Note: If you have an SD card installed, pictures and videos are stored to the SD card by default. If no card is installed, pictures and videos are saved to your phones memory. To change this setting, you can tap
> Storage > Save location.
> Settings
> Apps 164 1. From home, tap Camera
. The camera viewfinder appears. 2. Before taking the picture, you can zoom in on your subject. To zoom in, "spread" the screen with your thumb and finger or press the higher end of the Volume Button. To zoom out, "pinch" the screen or press the lower end of the Volume Button. 3. Frame your subject on the screen and configure other necessary settings. See Viewfinder Screen for details. Tip: Hold the phone vertically when taking portrait shots or hold the phone horizontally when taking landscape shots. 4. You can either let the camera autofocus on the center of the screen, or you can tap another area of the screen that you want to focus on. 165 5. Tap to take the picture. 6. Tap the thumbnail at the corner of the screen and choose what you want to do with the picture you've just taken. Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. Switch view mode: Switch between the back camera lens and the front-facing camera lens (for self-portraits, video chatting, etc.). Self-timer: Set a time delay before the camera takes a picture after you tap the shutter icon, or turn off this feature. Flash: Select a flash mode for the camera. Settings: Open the camera and camcorder settings menu and lets you change additional camera and camcorder settings. See Set Camera Functions. Captured picture/video: View pictures and videos you have captured. Capture picture: Tap the icon to take a picture. Capture video: Tap the icon to start capturing a video. Switch camera mode: Select a camera mode for the back camera lens and the front-facing camera lens. When using the back camera, in addition to the default AUTO mode, you can tap PRO to adjust some advanced professional options, or tap FUN to use panorama, HDR, special effects, multi-exposure, macro subjects, or smile detection modes. When using the front camera, you can tap BEAUTY or EFFECT to capture beauty shots or apply various special effects to your picture. Note: In PRO mode, you can drag to any area on the screen that you want to focus on; drag any area on the screen where you want the camera to meter exposure so as to adjust the photo brightness. to Record Videos Record high-quality videos (resolution up to 1080p) using your phones camcorder. 166 Note: If you have an SD card installed, pictures and videos are stored to the SD card by default. If no card is installed, pictures and videos are saved to your phones memory. To change this setting, you can tap
> Storage > Save location.
> Settings
> Apps 1. From home, tap Camera
. The camera viewfinder appears. 2. Frame your subject on the screen. You can tap any area of the Viewfinder screen that you want the camera to focus on before and during recording. 3. Tap to start recording video. The recording duration appears. Tip: During recording, you can pinch or spread on the screen or press the Volume Buttons to zoom in or out. You can also tap to take a picture. Video recording begins. 167 4. Tap to pause recording. Tap to continue recording. 5. Tap to stop recording. The camera stops recording and the video is captured and saved to your phone or SD card. View Pictures and Videos Using Gallery Using the Gallery application, you can view pictures and watch videos that youve taken with your phones camera, downloaded, or copied onto your storage card or phone memory. For pictures that are on your storage card or phone memory, you can do basic editing such as rotating, cropping and more. You can also easily assign a picture as your contact picture or wallpaper and share pictures with your friends. View Pictures and Videos You can access and view all your stored pictures and videos from your phones Gallery. 168 1. From home, tap Apps
> Gallery
. The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. To select another album, tap Back to return to the Albums view. 3. Tap an image to view the picture or video. The picture or video snapshot opens and displays in full screen. Tap to play the video. When viewing pictures or videos in full screen, you can touch the screen to display a series of options and choose what to do with the picture or video. Pictures and Videos: Review Screen After capturing a picture or video, from the camera screen, tap the thumbnail image at a corner of the screen to see the item in the review screen. From there, you can access options such as share, edit/trim, or delete the picture or video. Pictures and Videos: Options while Viewing Zoom In or Out on a Picture or Video: Tap the screen twice or pinch the screen to zoom in or out on a picture or video. 169 Viewing Videos: Use the onscreen controls to play, pause, fast forward, or rewind the video playback. If you use the Video Player app, more options are available, including Dolby Audio, screenshot, video ratio, picture-in-picture, and more. After selecting an album from the Albums screen, you can browse through the thumbnails of pictures and videos of that album. Tap a thumbnail to view the picture or video in full screen. Tap to play the video. By default, the thumbnails in an album are displayed in grid view. Note: When viewing the content of an album, you can touch and hold on a thumbnail to open a selection menu and choose what to do with the picture or video. Edit Pictures Whether youre browsing pictures in the Gallery application, you can tap a picture to display options and choose to edit the picture, rotate it, and more. Rotate and Save a Picture 1. From home, tap Apps
> Gallery
. The album list opens. 170 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the picture you want to rotate. 4. Tap or to rotate the picture counter-clockwise or clockwise. 171 The picture is rotated and its file is updated. Retouch a Picture 1. From home, tap Apps
> Gallery
. The album list opens. 172 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the picture you want to crop. 4. Tap Menu
> Edit > Photo Editor. 173 The Photo Editor screen appears. 5. Tap an edit option along the bottom of the screen and edit the picture. Tip: Slide the bottom options left or right to find all the options. 6. Tap to keep the change or to cancel it. 7. Tap to save the new picture. Note: Tap in the Photo Editor screen to see the edits you have made and undo or redo them. The new picture is saved as a new file in the same album as the original picture. The original picture remains unedited. Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages. You can share pictures on your social networks (such as Facebook, Google+, and Twitter) and share videos on YouTube. You can also send them to another phone, your computer, or your Google Account using Bluetooth, Wi-Fi Direct, Photos, or Drive. Send Pictures or Videos by Email You can send several pictures, videos, or both in an email or Gmail message. They are added as file attachments in your email. For more information about using email and Gmail, see Compose and Send Email or Create and Send Gmail. 174 1. From home, tap Apps
> Gallery
. The album list opens. 2. Tap the album that contains the pictures or videos you want to share (such as Camera). 3. Touch and hold a thumbnail of the picture or video you want to share. 175 To select multiple items, tap all the items you want to include. 4. Tap Share and then on the Share menu, tap Email or Gmail. Follow onscreen prompts to complete and send the message. Note: If you have multiple email accounts, the default email account will be used. To change the account, tap the sender address displayed above the recipients line and select the desired email account. Send a Picture or Video by Multimedia Message Multimedia Messaging (MMS) lets you send pictures and videos using your phones messaging app. Although you can send several pictures or videos in a multimedia message, it may be better to just send one at a time, especially if the files are large in size. 176 1. From home, tap Apps
> Gallery
. The album list opens. 2. Tap the album that contains the pictures or videos you want to share (such as Camera). 3. Touch and hold a thumbnail of the picture or video you want to share. 177 To select multiple items, tap all the items you want to include. 4. Tap Share and then on the Share menu, tap Messaging. Follow the onscreen prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS). Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someones phone or your computer using Bluetooth. 178 1. From home, tap Apps
> Gallery
. The album list opens. 2. Tap the album that contains the pictures or videos you want to share (such as Camera). 3. Touch and hold a thumbnail of the picture or video you want to share. 179 To select multiple items, tap all the items you want to include. 4. Tap Share and then on the Share menu, tap Bluetooth. Follow the onscreen prompts to complete and send the files. For more information, see Bluetooth. Send Pictures or Videos to Drive You can store files in Drive so they are backed up safely. You need to be signed in to a Google Account to upload pictures and videos to Drive. 180 1. From home, tap Apps
> Gallery
. The album list opens. 2. Tap the album that contains the pictures or videos you want to share (such as Camera). 3. Touch and hold a thumbnail of the picture or video you want to share. 181 To select multiple items, tap all the items you want to include. 4. Tap Share and then on the Share menu, tap Drive. 5. Select the account that you want to sign in with and choose a folder for the uploaded files. 6. Tap SAVE. Share Pictures or Videos on Google+
Share pictures and videos directly with your circle using Google+. You need to be signed in to a Google Account to post a picture or video on Google+. 182 1. From home, tap Apps
> Gallery
. The album list opens. 2. Tap the album that contains the pictures or videos you want to share (such as Camera). 3. Touch and hold a thumbnail of the picture or video you want to share. 183 To select multiple items, tap all the items you want to include. 4. Tap Share and then on the Share menu, tap Google+. 5. Select the account that you want to sign in with if prompted. 6. Tap Choose people to share with to add the circles or contacts you want to share the content with. Add some comment in the text field. 7. Tap Send
. Send a Picture on Hangouts You can send a picture to your Hangouts contacts. You need to be signed in to a Google Account to use Hangouts. 184 1. From home, tap Apps
> Gallery
. The album list opens. 2. Tap the album that contains the picture you want to share (such as Camera). 3. Touch and hold a thumbnail of the picture you want to share. 185 4. Tap Share and then on the Share menu, tap Hangouts. 5. Select the account that you want to sign in with if prompted. 6. Tap a contact you want to send the picture to, or tap New message at the bottom to select other contacts. 7. Add some comment in the text field below the picture if needed and then tap Send
. Send Pictures or Videos to Photos You need to be signed in to a Google Account to upload pictures and videos to Photos. 186 1. From home, tap Apps
> Gallery
. The album list opens. 2. Tap the album that contains the pictures or videos you want to share (such as Camera). 3. Touch and hold a thumbnail of the picture or video you want to share. 187 To select multiple items, tap all the items you want to include. 4. Tap Share and then on the Share menu, tap Photos. 5. Select the account that you want to sign in with. 6. Tap UPLOAD. Send Pictures or Videos Using Wi-Fi Direct You can select several pictures, videos, or both and send them to someone's phone using Wi-Fi Direct. Before sending pictures or videos to another device using Wi-Fi Direct, you need to connect to the device via Wi-Fi Direct. See Wi-Fi Direct. 188 1. From home, tap Apps
> Gallery
. The album list opens. 2. Tap the album that contains the pictures or videos you want to share (such as Camera). 3. Touch and hold a thumbnail of the picture or video you want to share. 189 To select multiple items, tap all the items you want to include. 4. Tap Share and then on the Share menu, tap WiFi Direct. 5. Tap a device the phone has connected with or wait for it to search for new devices and tap one of them. Share Pictures and Videos on Facebook You can share pictures and videos from your phone directly to your Facebook account. You need to install Facebook app on your phone first and log in to your Facebook account to upload pictures and videos. See Facebook for details. 190 1. From home, tap Apps
> Gallery
. The album list opens. 2. Tap the album that contains the pictures or videos you want to share (such as Camera). 3. Touch and hold a thumbnail of the picture or video you want to share. 191 To select multiple items, tap all the items you want to include. 4. Tap Share and then on the Share menu, tap Facebook. 5. Add a caption and any other information you want for the pictures or videos and post it. Share Videos on YouTube You can share your videos by uploading them to YouTube. Before you do this, you must have a YouTube or Google Account and sign in to that account on your phone. 192 1. From home, tap Apps
> Gallery
. The album list opens. 2. Tap the album that contains the videos you want to share (such as Camera). 3. Touch and hold a thumbnail of the videos you want to share. 193 To select multiple videos, tap all the videos you want to include. 4. Tap Share and then on the Share menu, tap YouTube. 5. Select the account that you want to sign in with and tap OK. 6. Enter the prompted information, such as description and tags, and select a privacy option. 7. Tap
. The upload is completed. Camera Settings You can adjust your cameras settings using the icons on the main camera screen and the full camera settings menu. Switch Camera Modes Your phone lets you use different types of camera modes depending on your subject and environment. 194 1. From home, tap Camera
. The camera viewfinder appears. 2. When the back camera lens is used, tap PRO to switch to professional mode where you can configure some advanced professional options, or tap FUN and select a mode. When the front-
facing camera is used, tap BEAUTY to capture beauty shots or tap FILTER to apply a filter to your picture. The camera switches mode. Set Camera Functions You can configure your cameras settings to fit any situation and event. 195 1. From home, tap Camera
. The camera viewfinder appears. 2. Tap Settings
. The camera settings menu opens. 3. Select your desired settings. The settings are applied. Settable items differ depending on the camera type in use. 196 Useful Apps and Features The following topics detail many of your phones tools and features such as maps and navigation, calendar, clock, social networking apps, music, and more. Calculator Your phones convenient built-in calculator lets you perform basic and advanced mathematical equations and calculate tips. 1. From home, tap Apps
> Calculator
. The calculator app launches. 197 2. Tap onscreen keys for calculations. Note: Tap entered information. to delete the last number or operator you entered. Touch and hold to delete all of the 3. If necessary, hold the phone on its side to display the advanced panel. 198 Note: You can also slide left while holding the phone upright to access the advanced buttons. To calculate for tips, tap
. Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phones Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar. In order to sync with your Google calendar, you must sign in to a Google Account on your phone. See Google Account. Calendar Operations View Todays Calendar: From the Calendar, tap
. Change Calendar View: From the Calendar, tap the time at the top left and select Month, Week, Day, or Agenda to change the current view. View Next/Previous Month (Month View): From the Calendar, flick the screen up or down. View Next/Previous Week (Week View): From the Calendar, flick the screen left or right. View Next/Previous Day (Day View): From the Calendar, flick the screen left or right. View the Next/Previous Time Period (Day/Week View): From the Calendar, flick the screen up or down. Add an Event to the Calendar Add events to your calendar directly from the Calendar application. 199 1. From home, tap Apps
> Calendar
. The Calendar app opens. 2. Tap Add
. The add event window opens. 200 3. Enter an event name, location, start date/time, end date/time, etc., and then tap SAVE. The event is added to your calendar. Selecting a Calendar If you have more than one calendar, tap the field above the event name line to select a calendar in which to add events:
Select My calendar to create an event that will appear only on your phone. Select your Google Account to create a Google Calendar event. If you have several Google Calendars on the Web, select one in which to add your event. You can create multiple Google Calendars only in Google Calendar on the Web. After creating them in Google Calendar on the Web, youll be able to see them in the Calendar application on your phone. For more information about creating and managing multiple Google Calendars, visit the Google website: calendar.google.com. If you have synchronized your phone with an Exchange ActiveSync account or Outlook on your computer, you can also select these calendars. Select your Outlook Account to create an Outlook Calendar event to sync with your computer. Select your Exchange ActiveSync Account to create an Exchange ActiveSync calendar event. View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, tap the time at the top left and select Month, Week, Day, or Agenda. 201 1. From home, tap Apps
> Calendar
. The Calendar app opens. 2. Tap an event. If you are in month view, tap a date first. 202 Note: The color for the events indicates the type of calendar that includes the event. To find out which calendar each color represents, tap Menu
> Calendars to display. The event details appear. In event details, tap to edit the event. In event details, tap Delete to delete the event. Sync Calendars You can select which calendars youd like to sync on your phone, along with what types of information you want to sync. 1. From home, tap Apps
> Calendar
. The Calendar app opens. 203 2. Tap Menu
> Calendars to display. 3. Tap CALENDARS TO SYNC at the bottom. 4. Select sync options by adding or removing check marks from the items. 5. Tap OK. 204 The sync settings have been updated. Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server. 1. To check if Exchange ActiveSync items are set to be synchronized, from home, tap Apps
>
Settings
> Corporate. If Corporate doesnt appear under Accounts in the Settings menu, you do not have an Exchange ActiveSync account configured on the phone. For information about adding an account, see Add an Exchange ActiveSync Account. 2. If your Exchange ActiveSync account is set for synchronization, you will see a Sync icon
. Clock Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a stopwatch, and set a timer. Checking the Time You can check the time any time on your phone. The current time displays in the upper right corner of the status bar. Many widgets and lock screens also display the time and provide options for how time is displayed. 205 Setting Date and Time Your phone automatically receives the current date and time from the wireless network. You can set the date by hand by overriding the default setting. 1. From home, tap Apps
> Settings
> Date & time. 2. Clear the check mark next to Automatic date & time and Automatic time zone, and then set the date, time, and time zone as desired. The date, time, and time zone will reflect your new settings. Set Alarms Set multiple alarms using your phones Clock app. 206 1. From home, tap Apps
> Clock
. 2. Tap the Alarm tab and then tap Create alarm
. 207 3. Set the alarm options, including time, alarm days, repeat, snooze, ringtone, and label, and then tap SAVE. The alarm is set. Note: To enable or disable existing alarms directly, just tap the switch next to the alarm. Note: Tap in the Alarm tab to adjust general alarm settings. Phone at Alarm Time At the set alarm time, the phone sounds the alarm and/or vibrates. Stopping an alarm: When the alarm sounds, drag to the right to dismiss it. Additional Clock Features Your phones clock app provides additional useful features including world clock, stopwatch, and timer functions. All features are available from the clock app display. 208 From home, tap Apps
> Clock
. World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From the clock app, tap World Clock
. 2. Tap Add City the city. and select a city. You can enter a city name in the search field at the top to find 3. Repeat to add multiple cities. Stopwatch The stopwatch lets you time events down to the hundredth of a second. 1. From the clock app, tap Stopwatch
. 2. Tap Start to begin timing. 3. Tap Record to record lap time and total time. Note: The stopwatch can record 20 laps at a time. 4. Tap Pause to pause timing. If you want to reset the stopwatch to zero, tap Record
. 209 Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1. From the clock app, tap Timer
. 2. Use the keypad to set the length of the timer. 3. Tap START to begin the timer. Dolby Audio The Dolby Audio app allows you to Manage the Dolby Audio settings for enhanced audio experience with your phone. 1. From home, tap Apps
> Dolby Audio
. 2. Select or customize a Dolby profile. You can also touch to turn off Dolby. File Manager File Manager allows you to view and manage files stored on your phone's internal storage and your SD card as well as a USB device when they are available. 1. From home, tap Apps
> File Manager
. 210 2. Find the file you need by category in the Category
, or to browse folders and files on the phone's internal storage, the SD card or the tab, or tap Phone
, SD Card USB Device USB device connected to the phone. Tap folders and files to access stored items. Touch and hold an item to access option icons such as Copy, Move, Share, Delete, and more. To copy or move an item, navigate to a new location and tap PASTE. Tap to create a new folder in the current directory. Google Search Search information saved on the phone and in phone applications as well as on the Internet. Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe. 211 1. From home, tap the Google search bar or tap Apps
. The Search window opens. If confirmation appears, follow onscreen instructions. If a description for Google Now appears, tap Next and read information. Enable Google Now on the last page if you want to use the feature. 2. Type your search keywords and tap the search key on the keyboard. Search results appear. To search by voice, tap in the search bar and speak your search terms. Google Search Operations Changing Search Information: From home, tap Apps Now > Phone search and select where to search.
> Google Settings
> Search &
Using or Canceling Google Now: Google Now automatically searches for information based on search keywords used, your current location, etc., and presents search results in the search screen. Google Now also informs users of scheduled events. To enable or disable Google Now, from home, tap Apps
> Google Settings
>
Search & Now > Now cards and tap the Show cards slider. 212 To use all of Google Nows functions, ensure that Google Location History are turned on in your location settings. From home, tap Apps Google Location History and select your options.
> Google Settings
> Location >
Use Google Voice Search Use your voice to search instead of typing, with Google Voice Search. 1. From home, tap Apps
> Voice Search
. The Voice Search window opens. 2. Speak your search terms Search results appear. Google+
Google+ makes connecting on the Web more like connecting in the real world. Share your thoughts, links, and photos with the right circle. Get everyone on the same page with fast and simple group chat. Note: For detailed information about Google+, open Google+ and tap instructions.
> Help to view the online 213 Sign In and Use Google+
1. From home, tap the Google search bar or tap Apps
> Google+
. 2. If prompted, select your Google Account, or touch Add account to sign in to Google+ with another Google Account. 3. If prompted, set up your public Google Profile and then follow the onscreen prompts to continue. Note: You won't see this step if you've already set up your profile on another device. 4. Get started with Google+. You can use the following features:
Check out new posts: Tap near the top right corner and select Home to see posts people have shared with you, a circle or community you are in, or everyone. You can filter the posts displayed by tapping Communities, a hot topic below Explore, What's Hot, or Nearby. and selecting a circle under Circles, a community under Write a post: Tap to write a post. You can select the people or circles you want to share the post with, and add pictures, you location, URLs, a survey, or your mood in the post. Manage your social calendar: Tap and select Events to add events, invite people, and then share photos in real time from the event by enabling Party Mode. See friends' locations on a map: Tap and select Locations at the bottom of the screen. You'll see a map that shows everyone who shares their location with you. Tap a photo of a person to display their location details. 214 Check out photos of you: Tap and select Photos at the bottom of the screen to open the Photos app. Then tap at the top left and select Photos of you. Manage your friends and circles: Tap to find people and add them to your circles. Search for people, pages, and photos: Tap want to search for. and then tap
. Enter the information you Manage your own information: Tap your photo avatar and name at the top left to view and edit your basic information, view your posts and photos. Sign Out of Google+
If you are already signed in to the app, you can sign out by following these steps. 1. From home, tap the Google search bar or tap Apps
> Google+
. 2. Tap
> Settings and then tap your account. 3. Tap Sign out. Hangouts Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, and also use video calling. Log in to a Google Account beforehand (see Google Account). 215 Using Hangouts 1. From home, tap Apps
> Hangouts
. The Hangouts app will open. 2. Tap Add to start a new Hangout. 3. Type a name, email, number, or circle, or select a contact from the list. 216 4. Type a message and tap Send
, or tap or to make a voice call or start a video chat. If a friend is not in a Hangout, you will see a message. Tap INVITE to invite them to join the Hangout. Hangouts Operations Deleting a Chat: In the chats tab of the Hangouts window, touch and hold a chat and then tap Delete
> DELETE. Ending a Video Chat: In the video chat window, tap
. Disabling Chat History: If you dont want to keep chat history, in the chat window, tap Menu Turn history off.
>
Delete Chat History: To delete all your chat history, in the chat window, tap Menu DELETE.
> Delete >
Note: You can use Hangouts as your phones default messaging app, or as a standalone IM app. If you set Hangouts as the default messaging app, the Messages app will be disabled. For more information, see Default SMS App Settings. Google Maps Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more. 217 Enable Location Services on Your Phone Before using any location-based services, you must enable your phones location feature. For information about setting your phones location options, see Location Settings. View Maps of Specified Places Use Google Maps to locate and map a specific address or destination. 1. From home, tap Apps
> Maps
. Google Maps opens. If prompted, follow the onscreen instructions to accept terms of use. 2. Tap the search box at the top. 218 3. Enter an address, city, facility name, etc., and then tap a candidate in the results list. Note: If your search term is specific enough, the map will automatically pan to that location. The information card for the specific location opens. You can find out its address, open hours, street view, people's review, how to get there, give the place a call, save it to your Google Account, and more. Slide the card down to view the place on the map. Google Maps Operations Viewing Current Location: From the Maps app, tap
. Obtain Useful Area Information for Current Location: From the Maps app, tap
. When your location is found, tap business or attraction to browse related locations. You can then tap a location to view detailed information and find out how to get there. at the bottom of the screen and, in the new screen, select a type of View Traffic Information, Aerial Photos, Etc., in Maps: From the Maps app, tap Menu then tap Traffic, Satellite, Google Earth, etc. and Check Route to Destination: From the Maps app, tap
, select a method of transport (car, public transit, or on foot), and then enter your current location and your destination. Route candidates appear in a list. Tap one to get more information. Check Detailed Operation for Maps: From the Maps app, tap Menu
> Help. 219 Music Player Your phone's built-in music player app lets you listen to and organize music files you have loaded into your phone's memory or SD card. Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and a Computer. Listen to Music Using the Music Player The Music app allows you to play music files in your phone's storages. 1. From home, tap Apps
> Music
. The music library opens. Your music files are cataloged, according to the information stored in the files. 2. Tap All Songs, Playlists, Favorites, Artists, Albums, or Folders to browse your music. You can also tap a song in the RECENT PLAY list to select songs you recently played. 220 3. Tap a song to start playing in the music player. Note: Adjust the volume with the Volume Button. The Playback Screen When you tap a song in the music library, the music player immediately starts to play it and its name and the player controls are displayed at the bottom of the screen. Tap the area to open the playback screen, where you can have more control over the player. 221 Track title: Display track name, artist, and album information. Back: Return to the music library. Album cover: Display the cover art of the album when it is available. Swipe left to see lyrics (if available) and right the current playlist. Track information: Display the detailed information of the song and the file. Dolby Audio: Toggle Dolby Audio effects. Repeat: Toggle repeat mode (no repeat, repeat the current track, or repeat the current playlist). Playback control: Skip songs or pause and resume playback. Drag the progress bar to jump to any part of the track. Shuffle: Turn on or off shuffle. Favorite: Add the track to the Favorites playlist. Tap again to remove the track from the list. Share: Share the song. Options: Access additional options. Create a Playlist Music playlists help your organize your music files. 1. From home, tap Apps
> Music
. 222 The music library opens. Your music files are cataloged, according to the information stored in the files. 2. Find the music file you want to put in a playlist. Tap next to the song to open a list of options. 3. Tap Add to > New playlist +. 4. Enter the playlist name and tap SAVE. Manage Playlists You can rename or delete the playlists. 223 1. From home, tap Apps
> Music
. The music library opens. Your music files are cataloged, according to the information stored in the files. 2. Tap Playlists to view all music playlists. 224 3. Tap next to the playlist you want to manipulate to open the options menu. 4. Tap Rename or Delete. Manage Songs in a Playlist You can add more songs to a playlist or remove some tracks from a playlist. 1. From home, tap Apps
> Music
. The music library opens. Your music files are cataloged, according to the information stored in the files. 225 2. Tap Playlists to view all music playlists. 3. Tap a playlist to open its content. or Tap 4. Tap
> Add Songs and select the music you want to add before tapping
. next to the song you want to remove and select Remove from playlist. Set a Song as Ringtone You can set a song or audio file as your default ringtone. This will not change the ringtone you have assigned individually to specific contacts (see Add a Contact and Edit a Contact). 226 1. From home, tap Apps
> Music
. The music library opens. Your music files are cataloged, according to the information stored in the files. 2. Find the music file you want to use as the default ringtone. Tap next to the song to open a list of options. 227 3. Tap Set as ringtone. Tip: You can also set a song as the default ringtone in the playback screen. Just tap
> Set as ringtone. Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download. For more information about Google Play Music, visit play.google.com/about/music. Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and a Computer. Play Music with Google Play Use the Google Play Music app to listen to all your music on your phone. 228 1. From home, tap Apps
> Play Music
. The Play Music app opens. 2. Tap a recommendation in the Listen Now screen, or tap the music or playlists. To change views of your library, swipe left or right.
> My Library or Playlists to view all 229 3. Tap a song to play it. The song title and player control appears at the bottom of the screen. You can touch it or drag it up to display the player screen. The song begins playing. Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. 230 Feature Song and artist Album image Play/Pause Repeat Previous song Next song Shuffle Progress bar Rate Current playlist Options Description Shows the names of the song and the artist. Tap the area to close the player screen and return to the music library. Displays the album artwork (if available). Swipe left or right to switch to the next or previous song in the current playlist. Tap to resume or pause the player. Tap to switch repeat modes. You can repeat the current song, the current playlist, or turn off repeat. Tap to restart the current song; tap twice to switch to the previous song in the playlist. Tap to switch to the next song in the playlist. Tap to turn on or off shuffle. Shows the progress of the current song. Drag or tap it to jump to any part of song. Give the song a thumbs-up or thumbs-down. Tap to display the current music list (queue). Tap to access more player options. Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 231 1. From home, tap Apps
> Play Music
. The Play Music app opens. 2. Tap
> My Library to view all the music files. 232 3. Tap next to a song and select Add to playlist. 4. Tap New playlist. Enter a playlist name and description and tap CREATE PLAYLIST. The playlist is created. 5. Tap the Back Key to return to the library view and select another song or album. 6. Tap next to the song or album and then tap Add to playlist > <playlist name>. The song or album is added to the playlist. Repeat to add more items to the playlist. Adding Currently Playing Music to a Playlist From the player view, tap
> Add to playlist > <playlist name>. The music is added to the playlist. 233 Sound Recorder You can use Sound Recorder to record voice memos. Record and Play a Voice Memo 1. From home, tap Apps
> Sound Recorder
. 234 2. Tap to start recording. Note: Before recording, you can touch the switch beside to select normal or high recording quality. During recording, you can do the following:
Tap
/
to pause or continue the recording. Tap to cancel the recording. 3. Tap to stop the recording. The memo is automatically saved. 4. Tap to play the voice recording. If you are not satisfied with it, tap to delete. Note: To find all your voice memos, tap at the top right of the screen. Voice Dialer Voice Dialer is speech recognition software. You can use it to dial a phone number in your contacts, open menus or launch phone functions. 235 1. From home, tap Apps
> Voice Dialer
. 2. When you see "listening", follow the onscreen examples to speak "Call", "Dial", or "Open"
to make phone calls or open phone menus and applications. Facebook Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go Facebook access. Install the Facebook App on Your Phone Before you use Facebook on your phone, you must download and install the app from the Google Play Store app. 1. From home, tap Play Store
. 236 2. Touch and search for "facebook". 3. Touch Facebook from the results list. 4. Touch INSTALL, and then touch ACCEPT. The app will be downloaded and installed on your phone. 5. When the download has completed, tap OPEN. To open the app from the home screen, tap Apps
. Sign in to Your Facebook Account from Account Settings 1. From home, tap Apps
> Settings
> Accounts > Add account. 237 2. Tap Facebook. 3. Enter your email/phone number and password and tap LOG IN. Your Facebook account is added to your phone. Use Facebook Once youve downloaded the app and signed in, you can post and read updates, upload pictures, tag locations, and more, all from your phone. 1. From home, tap Apps
. The Facebook app launches. If this is the first time youve used Facebook on your phone, enter your Facebook ID and password and tap LOG IN to sign in to an existing account, or tap Sign Up for Facebook to set up a new Facebook account. 2. Tap Status and type an update, tap Photo and upload a picture from the gallery, tap Check In to share your location, Like and comment on friends posts, and more. Twitter Tweet (post messages) and view other people's tweets on Twitter. Login may be required to use Twitter. For details on Twitter, visit twitter.com. 238 Install the Twitter App on Your Phone Before you can use Twitter on your phone, you have to download and install the app from Google Play. 1. From home, tap Apps
> Play Store
. 2. Tap and search for "twitter". 3. Tap Twitter from the results list. 4. Tap INSTALL, and then tap ACCEPT. The app will be downloaded and installed on your phone. 5. When the download has completed, tap OPEN. To open the app from the home screen, tap Apps
. Tweet on Twitter Read Twitter feeds, follow your friends, and tweet your own updates right from your phone. 1. From home, tap Apps
. The Twitter app launches. If this is the first time youve used Twitter on your phone, tap Log in to sign in to an existing account, or tap Sign up to set up a new Twitter account. 2. Tap the Whats happening? text box, type a tweet, and tap TWEET. The tweet is sent and appears on your Twitter feed. LinkedIn Find and connect with members worldwide, read the latest industry news, keep up-to-date you're your groups, and more with on-the-go LinkedIn access. Install the LinkedIn App on Your Phone Before you use LinkedIn on your phone, you must download and install the app from the Google Play Store app. 1. From home, tap Apps
> Play Store
. 2. Tap and search for "linkedin". 3. Tap LinkedIn from the results list. 4. Tap INSTALL, and then tap ACCEPT. 239 The app will be downloaded and installed on your phone. 5. When the download has completed, tap OPEN. To open the app from the home screen, tap Apps
. Sign In to Your LinkedIn Account Once you've downloaded and installed the LinkedIn app, sign in to your account. 1. From home, tap Apps
. 2. Follow the onscreen prompts to enter your LinkedIn username and password to sign in. You can also create a new LinkedIn account. YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account. View YouTube Videos You can use the YouTube app to view videos on YouTube even if you arent signed in to a YouTube account. 1. From home, tap Apps
> YouTube
. The YouTube app launches. If youre prompted to provide confirmation to use the site, follow the onscreen instructions to continue. 2. Search through the YouTube channels and tap a video you want to see. The video plays on your phone screen. Tap the screen to pause or resume play while watching. Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone. 1. From home, tap Apps
> YouTube
. The YouTube app launches. 2. Tap Options
> Uploads >
. The Open from menu appears. 3. Select a video to upload. 240 Enter a title, description, and tags, and select a privacy setting. 4. Tap
. The video is uploaded to your YouTube channel. Google Wallet You must have a Google Wallet account associated with your Google Account to purchase items from the Google Play Store app. To create a Google Wallet account, do one of the following:
On your computer, go to google.com/wallet to create a Google Wallet account. or The first time you use your phone to buy an item from Google Play, youre prompted to enter your billing information to set up a Google Wallet account. Warning: When youve used Google Wallet once to purchase an application from the Google Play Store app, the phone remembers your password, so you dont need to enter it the next time. For this reason, you should secure your phone to prevent others from using it without your permission. (For more information, see Security Settings.) 241 Connectivity The following topics address your phones connectivity options, including USB file transfer, Wi-Fi, Bluetooth, and more. Connections Optimizer The Connections Optimizer is a tool that automatically selects the best mobile network for your phone, including "remembered" Wi-Fi networks. About Connections Optimizer The Connections Optimizer helps you manage and enhance your data experience by finding and connecting to "remembered" Wi-Fi networks on your phone. Remembered Wi-Fi networks are networks with which you have previously chosen to connect. Active Wi-Fi connections may offer improved performance and generally improve battery life while allowing you to talk on the phone and use data at the same time. The Connections Optimizer works by searching for available "remembered" Wi-Fi networks. If you do not leave your Wi-Fi antenna on all the time, you will only notice the Connections Optimizer operating at certain times of the day in a small number of locations on the network. Your Wi-Fi antenna will conserve battery by scanning for connections periodically (not continuously), and if no connection is achieved, the antennas will be turned off. You may also manually turn the antennas off during the scan period. To facilitate quality assurance and enable feature enhancements, information is collected about your battery levels, Wi-Fi and network connections and usage. No personal information is collected. Enable Connections Optimizer 1. From home, tap a disclaimer.
> Settings
> Mobile networks > Connections Optimizer. You will see 2. Read the disclaimer and tap I Agree to turn Connections Optimizer on. Connections Optimizer will turn on and automatically analyze your phones connection options. 242 Disable Connections Optimizer 1. From home, tap
> Settings
> Mobile networks > Connections Optimizer. 2. Uncheck the Connections Optimizer box on the Connections Optimizer page. Connection Optimizer will turn off. Transfer Files Between Your Phone and a Computer You can use the supplied USB connector to connect your phone directly to your computer and transfer music, pictures, and other content files. For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder. File Transfer Tips If you want to save data to an SD card on your phone, make sure the SD card is installed and active. See SD Card. Avoid removing the SD card while transferring data. Data exchange may use the methods outlined in the following table:
Method Description Media Device (MTP) Connect your phone as a media device and transfer between your phone and PC files such as pictures, videos, and music. Camera (PTP) Connect your phone as a camera and use camera software on your PC to transfer picture and video files from phone to PC. If the PC cannot recognize your phone, you may need to install the driver first. Connect your phone to your PC using the supplied USB cable and drag down the status bar to select
>
Install driver. A new CD-ROM will appear on your PC and you can use the files in it to install the driver manually. 243 Transfer Files Between the Phone and a Computer 1. Connect your phone to your computer using the supplied USB/charging cable. Insert the smaller end of the cable to the charger/accessory jack on the side of the phone. Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charging head to access it. appears in the notifications area, drag the status bar down to display the notifications 2. When panel. 3. Touch and select either Media device (MTP) or Camera (PTP). The files on your phone can now be accessed via your computer. For most transfers, you'll want to use Media device (MTP). To change the option, tap in the notifications panel to open the Connect to PC window, and then tap the desired option. 244 4. On your computer, navigate to the detected device (such as through the My Computer menu) and open it. 5. If available, select a drive (SD card for SD card, Phone for internal phone storage). 6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer. 7. When you are done, disconnect your phone from your computer. The transferred files are now saved to your phone or SD card. Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phones Wi-Fi, you need access to a wireless access point or hotspot. The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes. Turn Wi-Fi On and Connect to a Wireless Network Use the Wireless & networks setting menu to enable your phones Wi-Fi radio and connect to an available Wi-Fi network. 1. From home, tap Apps
> Settings
> Wi-Fi. The Wi-Fi settings menu appears. 245 2. Tap the Wi-Fi slider to turn Wi-Fi on. Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the slider again. 3. Tap a Wi-Fi network to connect, enter the password (if its not an open network), and then tap CONNECT. Your phone is connected to the Wi-Fi network. You will see (
) in the status bar. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider. Entering a password is not required if an access point is not security protected. Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain closed wireless networks. Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options. 246 1. From home, tap Apps
> Settings
> Wi-Fi. The Wi-Fi settings menu appears. 2. Tap the Wi-Fi slider to turn Wi-Fi on. Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the slider again. 3. Tap Menu
> Advanced. The advanced Wi-Fi settings menu appears. 247 4. Configure your Wi-Fi settings. Your Wi-Fi settings changes are saved. Disconnect Wi-Fi You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off. 248 1. From home, tap Apps
> Settings
> Wi-Fi. The Wi-Fi settings menu appears. 2. Tap the name of the connected access point and then tap FORGET. Wi-Fi is disconnected. 249 After disconnecting from an access point, you may need to re-enter the password to reconnect. Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point or via the Internet. 1. From home, tap Apps
> Settings
> Wi-Fi. The Wi-Fi settings menu appears. 2. Tap the Wi-Fi slider to turn Wi-Fi on. Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. 250 3. Tap Menu
> Advanced > Wi-Fi Direct. The Wi-Fi Direct settings menu appears. 4. Tap a device with which to connect below Peer devices and touch CONNECT. 5. Accept the connection on the other device. The phone is connected via Wi-Fi Direct. If a connection is not accepted after a certain period, the connection request is cancelled. To stop a connection, tap the connected device and tap DISCONNECT. 251 Mobile Hotspot Mobile Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works best when used in conjunction with 4G data services (although 3G service can also be used). Important: Use of the Mobile Hotspot feature requires an additional subscription. Sign on to your account at boostmobile.com or access your account via Boost Zone (tap Apps more.
> Boost Zone
) to learn Note: Turning on Mobile Hotspot on will disable your phone's connection to other Wi-Fi networks. Set Up Mobile Hotspot 1. From home, tap Apps
> Settings
> Mobile hotspot. The Mobile hotspot window opens. 252 2. Tap the slider to turn Mobile Hotspot on. Mobile Hotspot is enabled. To disable Mobile Hotspot, tap the slider again. Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply. Connect to Mobile Hotspot 1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.). 2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list. The default name for your phone hotspot is N9521_XXXXXX. You can change the name by tapping Menu
> Configuration > Network name from the Mobile hotspot screen. 3. Select this phone and follow your onscreen instructions to enter the password (provided in the Mobile hotspot configuration window). You can change the password by tapping Menu Configuration > Password from the Mobile hotspot screen.
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The device is connected via your phones Mobile Hotspot. 4. Launch your Web browser to confirm you have an Internet connection. Bluetooth Tethering Use Bluetooth tethering to share your devices Internet connection with a computer or phone that connects to your device by Bluetooth. 253 1. From home, tap Apps
> Settings
> More. 2. Tap Bluetooth tethering to enable it. Bluetooth tethering is turned on, and your phones Internet connection can be shared with a connected Bluetooth device. For information on pairing and connecting with Bluetooth devices, see Pair Bluetooth Devices and Connect to a Paired Bluetooth Device. Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet. 254 Bluetooth Hints Question: Cant use Bluetooth?
Answer: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode. Bluetooth Function Cautions Information may not appear correctly on connected devices depending on the transferred data. Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free features, etc. Function Description Audio output Listen to music, etc., wirelessly. Hands-free calls Call hands-free, using Bluetooth-capable hands-free devices and headsets. Data exchange Exchange data with Bluetooth devices. Enable the Bluetooth Feature Use the settings menu to enable or disable your phones Bluetooth capabilities. Wireless connection to all Bluetooth functions is not guaranteed for the phone. The phone may not connect properly depending on the other device. Noise may be experienced with wireless calls and hands-free calls depending on the conditions. To enable Bluetooth:
255 1. From home, tap Apps
> Settings
> Bluetooth. The Bluetooth settings open. 2. Tap the slider to turn Bluetooth on. Bluetooth is enabled. To disable Bluetooth, tap the slider again. Tip: You can also turn Bluetooth on or off with the quick settings menu in the notifications panel. Drag the status bar down to display the notifications panel and then tap Bluetooth to turn Bluetooth on or off. Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals. Pair Bluetooth Devices Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply. Enable the Bluetooth function on the Bluetooth devices being paired beforehand. To pair Bluetooth devices:
256 1. From home, tap Apps
> Settings
> Bluetooth. The Bluetooth settings open. 2. If Bluetooth is not turned on, tap the slider to turn Bluetooth on. Nearby devices appear in the Available devices list. If a target device is not detected, tap Menu
> Refresh to search again. 3. Tap a device from the Available devices list, and follow the onscreen instructions to pair with the device. The Bluetooth device is paired to your phone. Methods to accept a Bluetooth connection differ depending on the devices used. Unpairing from a Paired Device 1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 257 2. Tap FORGET. The device is unpaired from your phone. To make another connection with the device, you will need to pair again. Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. Its the same procedure to set up stereo audio and hands-free devices. 1. From home, tap Apps
> Settings
> Bluetooth. The Bluetooth settings open. Paired Bluetooth devices appear in the Paired devices list. 2. Tap a device from the Paired devices list. Your phone connects to the paired device. The pairing and connection status is displayed below the devices name in the "Paired devices" section. When the device is connected to your phone, the Bluetooth connected icon is displayed in the status bar. Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls. Note: Due to different specifications and features of other Bluetooth-compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all Bluetooth-compatible devices. 258 Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Types of Data You Can Send via Bluetooth You can send the following types of information, depending on the device you are sending to:
Images and videos Calendar events Contacts Audio files In the instructions below, Contacts data is being used as an example. Sending Contacts Data via Bluetooth 1. From home, tap Apps
> Contacts
. You will see the Contacts list. 259 2. Tap a contact to send. 3. Tap Menu
> Share > Bluetooth. 4. If you are prompted to turn on Bluetooth, tap Turn on. 260 5. Tap the name of the receiving device. 6. If prompted, accept the connection on the receiving device, and enter the same passcode on both your phone and the other device, or confirm the auto-generated passcode. 7. On the receiving device, accept the file. The contact information is sent. Receive Data via Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music tracks, and documents such as PDFs. 1. When another device attempts to send a file to your phone via Bluetooth, you will see a request to accept the file in the status bar. 2. Drag the status bar down to display the notifications panel and then tap the Bluetooth share notification. 3. Tap ACCEPT. The file is sent to your phone. When your phone receives a file, you will see a notification. To open the file immediately, drag the status bar down to display the notifications panel, and then tap the notification. When you open a received file, what happens next depends on the file type:
Media files and documents are usually opened directly in a compatible application. For example, if you open a music track, it starts playing in a music app you choose. 261 For a vCalendar file, tap OK and the vCalendar event is imported to your local calendar account. (For more information on using the Calendar, see Calendar.) For a vCard contact file, all contacts in the file will be imported to your phone contacts automatically. 262 Settings The following topics provide an overview of items you can change using your phones Settings menus. The settings menu is grouped into the following categories, all of which are available through the main settings screen. WIRELESS & NETWORKS menu options include Airplane mode, Wi-Fi, Bluetooth, Mobile networks, Data usage, Mobile hotspot and More. DEVICE menu options comprise Sound & notifications, Display, Date & time, Language & input, Storage, Battery, Apps, Users, and Connect to PC. PERSONAL settings include Location, Security, Backup & reset, and Accounts. SYSTEM menu options include Accessibility, Printing, Activate this device, System updates, and About phone. Airplane Mode Airplane mode allows you to use many of your phone's features, such as Gallery, Camera, and Music, when you are on an airplane or in any other area where making or receiving calls or data is prohibited. When you set your phone to Airplane mode, it cannot send or receive any calls or access online information. To quickly turn Airplane mode on or off:
Press and hold the Power Button, and then tap Airplane mode. When in airplane mode, the status bar will display
. To turn Airplane mode on or off in Settings:
263 1. From home, tap Apps
> Settings
. 2. Tap the Airplane mode slider. When in airplane mode, the status bar will display
. Wi-Fi Settings Menu The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options. For more information about Wi-Fi settings, see Wi-Fi. 264 1. From home, tap Apps
> Settings
> Wi-Fi. The Wi-Fi settings menu appears. 2. Tap the Wi-Fi slider to turn Wi-Fi on. Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the slider again. 265 3. Tap a Wi-Fi network, enter the password, and tap CONNECT. Your phone is connected to the selected Wi-Fi network. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider. Entering a password is not required if an access point is not security protected. Advanced Wi-Fi Settings The advanced Wi-Fi settings menu lets you set up and manage wireless access points. Enable Notification when Open Networks Are Available: From Wi-Fi settings, tap Menu Advanced and tap the Network notification slider.
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The setting is available when Wi-Fi is turned on. Tap Network notification to turn the option on or off. Allow Some Services to Scan for Networks even when Wi-Fi is Off: From Wi-Fi settings, tap Menu
> Advanced and tap the Scanning always available slider. Tap Scanning always available to turn the option on or off. Set Timing for Pausing a Connection: From Wi-Fi settings, tap Menu Wi-Fi on during sleep and then select a setting.
> Advanced > Keep Install Certificates for Secured Wi-Fi Networks: From Wi-Fi settings, tap Menu Install certificates and then select the file to install.
> Advanced >
Use Wi-Fi Direct: From Wi-Fi settings, tap Menu
> Advanced > Wi-Fi Direct. 266 The setting is available when Wi-Fi is turned on. For more information, see Wi-Fi Direct. Use WPS to Connect to a Wi-Fi Network: From Wi-Fi settings, tap Menu WPS Push Button or WPS Pin Entry.
> Advanced >
The settings are available when Wi-Fi is turned on. If you tap WPS Push Button, press the WPS button on the access point and the access point will recognize your phone and add it to the network. If you tap WPS Pin Entry, enter the PIN number displayed on the phone into the access point's setup page. Your phone automatically finds the access point and configures the connection. Note: For detailed information about the WPS feature of the access point, please refer to its user documents. Check MAC Address: From Wi-Fi settings, tap Menu
> Advanced. MAC Address appears below MAC address. Check IP Address: From Wi-Fi settings, tap Menu
> Advanced. IP Address appears below IP address. Bluetooth Settings Your phones Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phones Bluetooth usage, see Bluetooth. 267 From home, tap Apps
> Settings
> Bluetooth. The Bluetooth settings open. Bluetooth Settings Operations Enable Bluetooth: In Bluetooth settings, tap the slider at the top of the menu. Alternately, drag the status bar down to display the notifications panel and then tap Bluetooth to turn Bluetooth on or off. Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From Bluetooth settings, tap the device name in Available devices and follow the onscreen instructions. Depending on the device, you may be required to enter or accept a passkey. If the target device does not appear, tap Menu
> Refresh to search again. This setting is available when Bluetooth is enabled. Change the Name of a Paired Device: From Bluetooth settings, tap Settings paired device name, tap the current name, enter a new name, and tap OK. next to a Emoji cannot be used in a device name. This setting is available when Bluetooth is enabled. 268 Cancelling Pairing: From Bluetooth settings, tap Settings and then tap FORGET. next to a paired device name, This setting is available when Bluetooth is enabled. Enable Service from Paired Device: From Bluetooth settings, tap Settings device name, and then tap the listing under Use for. next to a paired If a confirmation prompt appears, follow the onscreen instructions. This setting is available when Bluetooth is enabled. This setting is available when the paired device is providing a service. Search for Other Devices: From Bluetooth settings, tap Menu
> Refresh. This setting is available when Bluetooth is enabled. Check Files Received via Bluetooth Transfer: From Bluetooth settings, tap Menu received files, and follow the onscreen instructions.
> Show Mobile Networks Settings The Mobile networks options let you enable your phone's mobile data access and set your preferred network mode. 269 Enable Data Services 1. From home, tap Apps
> Settings
> Mobile networks. 2. Tap Data Enabled to enable or disable data services over the mobile network. Note: Certain data service request may require additional time to process. While your phone is loading the requested service, the touchscreen may appear unresponsive when in fact it is functioning properly. Allow your phone some time to process your data usage request. Enable Connections Optimizer The Connections Optimizer is a tool that automatically selects the best mobile network for your phone, including "remembered" Wi-Fi networks. See Connections Optimizer for details. 1. From home, tap
> Settings
> Mobile networks > Connections Optimizer. 2. Check the Connections Optimizer box on the Connections Optimizer page. 270 Connections Optimizer will turn on and automatically analyze your phones connection options. Switch Network Mode 1. From home, tap Apps
> Settings
> Mobile networks > Preferred network type. 2. Tap LTE/CDMA or CDMA. Data Usage Settings The Data usage menu lets you view your phones mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. From home, tap Apps
> Settings
> Data usage. The data usage window opens. 271 Data Usage Settings Operations Enable Mobile Data: In Data usage window, tap the Mobile data slider to enable or disable the service. If a confirmation appears, follow the onscreen instructions. Enable Restrictions on Mobile Data Usage: From the Data usage window, tap Set mobile data limit to enable restriction and tap OK to confirm. With restriction turned on, drag the horizontal limit slider up or down to set the data usage limit and data warning amount. This setting is available when Mobile data is enabled. Set Date for Resetting Data Usage: To set the data usage measuring cycle, from the Data usage window, tap the box above the data usage graph, tap Change cycle, set a reset date, and tap SET. This setting is available when Mobile data is enabled. Enable Restriction on Mobile Data in Background: From the Data usage window, tap Menu Restrict background data.
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This setting stops some apps and services from working unless your phone is connected to a Wi-Fi network. If a confirmation appears, tap OK. View Both Mobile Data and Wi-Fi Usage: From the Data usage window, tap Menu Wi-Fi.
> Show Tap Menu
> Hide Wi-Fi to disable the feature. When the feature is on, you will see a CELLULAR tab and a WI-FI tab at the top of the Data usage window. Tap WI-FI to view your phones Wi-Fi data usage. Mobile Hotspot Settings Use the settings menu to configure your hotspot settings, which allow you to share your phones data service with multiple Wi-Fi capable devices. 272 1. From home, tap Apps
> Settings
> Mobile hotspot. The Mobile hotspot window opens. 2. Tap the slider to turn Mobile hotspot on. Mobile Hotspot is enabled. 273 To disable Mobile Hotspot, tap the slider again. Advanced Mobile Hotspot Settings The Mobile hotspot settings menu lets you configure advanced options. Set Network SSID: From the Mobile hotspot window, tap Menu
> Configuration, tap the Network name field to edit the name for your hotspot, and then tap SAVE. Set Hotspot Security: From the Mobile hotspot window, tap Menu
> Configuration, tap the Security line and select a security settings option, and then tap SAVE. If you select WPA2 PSK, tap the Password field to edit the password. Set Hotspot Password: From the Mobile hotspot window, tap Menu Password field and enter a password, and then tap SAVE.
> Configuration, tap the Set Hotspot Visibility: From the Mobile hotspot window, tap Menu
> Configuration, tap the Broadcast SSID line. Select Enable if you want the hotspot to be searchable, or select Disable if you want to hotspot to be undetectable. Then tap SAVE. Set Hotspot Channel: From the Mobile hotspot window, tap Menu Channel line, select a channel, and then tap SAVE.
> Configuration, tap the Use a different channel may help you avoid interference with other Wi-Fi networks. Set Allowed Devices: To select which devices are allowed to connect to mobile hotspot, In Mobile hotspot window, tap Menu device name and MAC address, and then tap SAVE.
> Manage Users > Allowed Devices > ADD NEW, enter a To remove allowed devices, tap DELETE, select the devices and then tap REMOVE. In the Allowed Devices screen, uncheck Allow all devices if you want only devices in the list to connect to the hotspot. Set Maximum Connections: To set the maximum number of devices that can connect to the hotspot simultaneously, in Mobile hotspot window, tap Menu connection and tap a number.
> Manage Users > Max Set Hotspot Sleep Settings: From the Mobile hotspot window, tap Menu configure the following options.
> Advanced, and Hotspot notification: Check this option to display a notification in the status bar when the sleep policy turns off the hotspot. Hotspot sleep policy: Set the wait time before Mobile hotspot turns off when there is no connected device. Data service dependency: Check this option to turn off Mobile hotspot when mobile data service is unavailable. 274 Set Local Area Network (LAN) Settings: From the Mobile hotspot window, tap Menu Advanced, configure your options in the LAN settings section.
>
More Settings The More settings menu provides access to additional wireless and network options, including VPN, default messaging app, and Bluetooth tethering. More Settings Options Setting VPN Description Manage Virtual Private Network (VPN) Default SMS app Set the default app for SMS/MMS Bluetooth tethering Turn on or off the Bluetooth tethering feature Access More Settings Options 1. From home, tap Apps
> Settings
> More. 2. Set items. Your settings are saved and implemented. 275 Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network. Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work, you may be required to enter your login credentials or install security certificates before you can connect to your companys local network. You can get this information from your network administrator. Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For information about setting up and using these connections on your phone, see Browser and Turn Wi-Fi On and Connect to a Wireless Network. Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phones secure credential storage. 1. From home, tap Apps
> Settings
> Security > Install from SD card. 2. Select the certificate file you need to install. Only certificates that you have not installed are displayed. 3. If prompted, enter the certificate password and tap OK. 4. Enter a name for the certificate and tap OK. 276 Note: If you have not set a PIN or password for your phone, you are prompted to set one up. Add a VPN Connection Use the Wireless & networks settings menu to add a VPN connection to your phone. 1. From home, tap Apps
> Settings
> More > VPN. The VPN settings window appears. 2. Tap
, and then enter the information for the VPN you want to add. Note: You need to set an unlock pattern, PIN or password for your phone before adding a VPN connection. Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options. Set up all options according to the security details you have obtained from your network administrator. 3. Tap SAVE. Your VPN is added to the VPNs section of the VPN settings window. Connect to or Disconnect from a VPN Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. 277 Access the VPN Settings Window 1. From home, tap Apps
> Settings
> More > VPN. The VPN settings window appears. Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap CONNECT. You will connect to the selected VPN. When you are connected, a VPN connected icon appears in the notification area. 3. Open the Web browser to access resources such as intranet sites on your corporate network. Disconnect from a VPN 1. Drag the status bar down to open the notifications panel. 2. Tap the VPN connection to return to the VPN settings window. 3. Tap the VPN connection to disconnect from it. 278 Your phone disconnects from the VPN. When your phone has disconnected from the VPN, you will see a VPN disconnected icon in the notification area of the status bar. Default SMS App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for messaging. The app you select here will be used when you choose Messaging in other apps, such as when sharing items like pictures or video. 1. From home, tap Apps
> Settings
> More > Default SMS app. 2. Choose a messaging app. The default SMS app is set. Note: If you choose a default SMS app other than Messaging (for example, Google Hangouts), you will not be able to use the Messaging app unless you restore it as the default SMS app. Bluetooth Tethering Setting Bluetooth tethering allows you to share your phone's mobile data connection with other devices via Bluetooth. For details on Bluetooth tethering, see Bluetooth Tethering. To access the Bluetooth tethering setting, from home, tap Apps Bluetooth tethering to turn the feature on or off.
> Settings
> More and tap 279 Sound & Notifications Settings The Sound & notifications settings menu lets you control your phones audio, from ringtones and alerts to tap tones and notifications. Sound and Notifications Settings Overview The sound & notifications settings menu allows you to configure the following options:
Sound Setting Description Volume Set volume for media, alarm, ringtone, and notification Dolby digital plus Set the Dolby Audio sound effect Interruptions Set interruption mode for calls and notifications Phone ringtone Set your phones default ringtone Default notification ringtone Set the default tone for phone notifications Vibrate pattern Set the pattern of vibration when vibration is enabled for notifications Other sounds Manage system sounds including dial pad tones, screen lock sounds, touch sounds, vibration on touch, and emergency tone Notification mode Select the sound mode of notification Silent power-on/off Silence the power-on/off tones When device is locked Set the appearance of notification content on the lock screen App notifications Set the priority and sensitivity of your apps. Notifications from priority apps are allowed in priority interruptions mode; while you can hide notifications from sensitive apps on the lock screen. Some apps also allow you to block all of their notifications. 280 Access Sound Settings 1. From home, tap Apps
> Settings
> Sound & notifications. 2. Set your sound & notifications options. Your settings are saved and applied. Display Settings Adjusting your phones display settings not only helps you see what you want, it can also help increase battery life. Display Settings Overview The display settings menu allows you to configure the following options:
Display Setting Description Brightness level Set the screen brightness Adaptive brightness Set whether to automatically adjust the screen brightness for available light Wallpaper Set a wallpaper 281 Display Setting Description Auto-rotate screen Set whether to allow the screen to rotate the display with the phone orientation, where applicable Sleep Daydream Font size Set a screen timeout duration before it automatically turns off Note: Longer durations discharge the battery more quickly. Manage the Daydream function. When Daydream is enabled, photos or animations will be displayed as a screensaver Set font size for display Pulse notification light Set whether to flash the LED indicator light to notify you of missed calls, new messages, and other events Accelerometer Calibration Calibrate the phone's accelerometer when you detect any error during use Navigation key light duration Control the back light duration of the Home Key
, and the Menu Key
, the Back Key Access Display Settings 1. From home, tap Apps
> Settings
> Display. 282 2. Set your display options. Your display settings are saved and applied. Date & Time Settings Use the Date & Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Date and Time Overview The following date and time options may be configured:
Date and Time Option Description Automatic date & time Set the date and time automatically via the connected mobile network Automatic time zone Set the time zone automatically via the connected mobile network Set date Set time Set the date manually (only available when Automatic date & time option is disabled) Set the time manually (only available when Automatic date & time option is disabled) Select time zone Set the time zone manually (only when Automatic time zone is disabled) Use 24-hour format Enable or disable 24-hour format Choose date format Set the date display format 283 Access Date and Time Options 1. From home, tap Apps
> Settings
> Date & time. 2. Set available date and time options. Your date and time settings are applied and saved. Language & Input Settings Your phones language & input settings let you select a language for the phones menus and keyboards, select and configure keyboard settings, configure speech input settings, and set your phones mouse/trackpad options. Language and Input Settings Overview You can set the following options in the language and input settings menu:
Language and Input Setting Description Language Set the language for your display and menus Spell checker Turn on or off the feature and configure Google Spell Checker options to check for spelling errors when entering text 284 Language and Input Setting Personal dictionary Description Add words to a personal phone dictionary to improve word suggestion and spell check when entering text Current Keyboard Set the default method for entering text and enable/disable installed input methods Google Keyboard Set Google Keyboard options Swype TouchPal X Set Swype keyboard options Set TouchPal X keyboard options Google voice typing Set options for Google voice text entry Voice input Select and configure voice input services Text-to-speech output Set text-to-speech options Pointer speed Set the speed of the pointer for a mouse/trackpad Access Language and Input Setting Options 1. From home, tap Apps
> Settings
> Language & input. 285 The Language and input settings menu opens. 2. Set options. The language and input settings are applied and saved. Language and Input Options Some of the language and input options are detailed below. Set the Display Language: From the Language & input settings menu, tap Language and then tap a language to assign it. Set Input Method: From the Language & input setting menu, tap Current Keyboard and then tap an input method. Set Google Keyboard Options: From the Language & input settings menu, tap Google Keyboard and configure your keyboard options. Set Output for Text-to-Speech Output: From the Language & input settings menu, tap Text-to-
speech output, tap a settings option, and follow the onscreen instructions. Set Speed of Pointer for Mouse/Trackpad: From the Language & input settings menu, tap Pointer speed, drag the bar to adjust the speed, and tap OK. Storage Settings The Storage settings menu lets you manage internal storage on your phone and provides options for your SD card. Storage Settings Overview The storage settings menu allows you to configure the following options:
Storage Setting Description Save location Total space Set the default location for new data, such as files downloaded, photos captured, and voice recorded View the total space/free space in your phone memory and in an optional installed SD card Unmount SD card If an optional SD card is installed, tap to unmount the card to allow for safe removal Mount SD card Erase SD card If an optional SD card is installed, tap to mount the card and make it available for use If an optional SD card is installed, tap to erase all data stored on the card and prepare it for use by your phone 286 Access Storage Settings 1. From home, tap Apps
> Settings
> Storage. 2. Check or tap items. Review your storage settings. Battery Settings Monitor your phones battery usage through this settings menu. View which functions are consuming your batterys charge and at what percentage. You can also use the Battery saver to improve battery life. 287 1. From home, tap Apps
> Settings
> Battery. 2. Tap items to view details. Check your battery condition and access additional options. App Settings Check installed applications and running applications. Apps Settings Overview Items that can be checked in the Apps settings menu are the following. Apps Setting Downloaded Running All Description Check downloaded apps Check running apps Check all apps 288 Access Apps Settings 1. From home, tap Apps
> Settings
> Apps. 2. Tap items to view details. Check your application settings condition and access additional options. Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, move the app between phone and SD card, and more. Connect to PC Settings The Connect to PC settings menu lets you select the USB connection type between your phone and PC. For more information, see Transfer Files Between Your Phone and a Computer. 289 Access Connect to PC Settings 1. From home, tap Apps
> Settings
> Connect to PC. 2. Tap one USB connection type. Note: Uncheck Don't ask me again to be prompted to select a connection type each time you connect the phone to a PC. Location Settings Your Location Services settings menu lets you select how your phone determines its location (using the wireless networks, GPS satellites, both, or neither). Location Settings Overview Your Location settings menu allows you to configure the following options. Location Setting Description Mode Select a locating method (High accuracy, Battery saving, or Device only) and manage Qualcomm Izat hardware accelerated location Recent location requests Check the applications that recently used location services Location services Manage installed location services such as Google Location History 290 Enable Location Services Before using any features that require location assistance, you must enable your phones location services. 1. From home, tap Apps
> Settings
> Location. 2. Tap the switch to toggle Location on or off. Your phones location services are enabled. If you see a confirmation, follow the onscreen instructions to connect. Access Location Settings 1. From home, tap Apps
> Settings
> Location. 2. Configure the desired settings. Your location settings are applied and saved. Security Settings The Security settings menus let you increase the security of your phone with screen lock, encryption, device administration, and more. 291 Security Settings Overview Many security settings are dependent on Screen lock settings, SIM lock settings, etc. The following table outlines the settings available through the Security settings menu:
Security Setting Description Screen lock Protect your phone with a screen lock that you must enter to use the phone Make pattern visible Show the pattern as you draw it. This option is available when a "pattern"
screen lock is set Automatically lock Power button instantly locks Set the time needed for the screen lock protection to be activated after the screen turns off Note: This option is available when pattern, PIN or password is set as the screen lock. Set whether to activate lock protection immediately when you press the Power Button Note: This option is available when pattern, PIN or password is set as the screen lock. User info Set the text that you may display on the lock screen Smart Lock Keep the phone unlocked when connected to trusted devices, in trusted places, unlocked by trusted faces or voices, or as long as you keep holding or carrying the device Note: You need to sign in to your Google Account on the phone to use this feature. Encrypt phone Encrypt all data on your phone Encrypt SD card Encrypt the data on an optional installed SD card Make passwords visible Toggle to show or hide passwords when entering form data Device administrators View or turn off device administrators Unknown sources Allow or deny installation of apps from sources other than the Google Play Store app Storage type Check the credential storage type Trusted credentials Display trusted CA certificates 292 Security Setting Description Install from SD card Install certificates from the phone storage or an optional installed SD card Clear credentials Clear the credential storage and delete all certificates Trust agents View or deactivate trust agents Screen pinning Keep a screen of your choice in view, so that others cannot switch to other apps and access your personal information Apps with usage access Turn on or off some apps access to your phone usage information Access Security Settings Before using any features that require location assistance, you must enable your phones location services. 1. From home, tap Apps
> Settings
> Security. The Security settings menu opens. 2. Set your security options. Your security settings are applied and saved. Backup & Reset Your phones Backup & reset menu lets you back up your phones data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phones application storage, including:
Your Google Account All other email and social networking accounts System and application data and settings Downloaded applications Backup and Reset Overview The following options are available in the Backup and reset menu:
Backup and Reset Option Description Back up my data Enable backup for application data, Wi-Fi passwords, and other settings to Google servers 293 Backup and Reset Option Description Backup account Select the account used to back up data Automatic restore When reinstalling an application, backed up settings and data will be restored Factory data reset Reset all settings and delete all data on phone Performing a factory data reset erases all data on the phone. It is recommended that you back up important data before performing a factory data reset. Erased information cannot be restored. Only erase data after you are sure you have saved everything you need. Access Backup and Reset Options 1. From home, tap Apps
> Settings
> Backup & reset. The Backup and reset menu opens. 2. Set options. The backup and reset settings are applied and saved. If youre performing a Factory Data Reset, follow the prompts to confirm the data removal. The phone will erase all data and reboot. Factory Data Reset Tip: Before performing a factory data reset on your phone, you may want to unmount the SD card to avoid losing any data you may have stored on it. From home, tap Apps Unmount SD card to unmount the storage card.
> Settings
> Storage >
294 1. From the Backup and reset menu, tap Factory data reset. 2. Read the factory data reset information page and tap RESET PHONE. 295 3. Tap ERASE EVERYTHING. Your phone will power down and reset itself, which may take up to 10 minutes. Once the phone has reset, it will run through the Setup Screens again. See Complete the Setup Screens to start over. Accounts The Accounts settings menu lets you add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1. From home, tap Apps
> Settings
> Accounts > Add account. An Add an account screen appears. 2. Tap an account type and then follow the onscreen instructions to add the required account information. The account is added to the accounts list. 296 Manage Existing Accounts 1. From home, tap Apps
> Settings
. 2. Tap an account type displayed below Accounts. 3. Tap an account in the category. The account settings menu appears. 4. Select your account settings. The account options are updated. Accessibility Settings The Accessibility menu lets you enable and manage accessibility-related applications. 297 Accessibility Settings Overview The following Accessibility options may be configured:
Accessibility Option Description TalkBack Switch Access Set the TalkBack service to help blind or low-vision users access the phone Set Switch Access to allow you to control the phone using configurable key combinations Magnification gestures Set whether to allow zooming in and out the screen content by triple-
tapping the screen Large text Set whether to enlarge the text on the screen High contrast text Set whether to display onscreen text with higher contrast Color inversion Set whether to display screen content with its colors inverted Color correction Set whether to correct color on the screen for color-blind users Text-to-speech output Set text-to-speech options Notification reminder Set whether to remind you of notifications Captions Audio Type Set the language, text size, and style for the captions Set the type of the phone's audio output Sound Balance Set the sound volume balance Physical key vibrating Set whether to let the phone vibrate when you press the physical buttons
(the Power Button and the Volume Buttons) Touch & hold delay Adjust the delay required for the phone to notice your "touch & hold"
gesture (for example, when you want to move an app to the home screen) Power button ends call When enabled, you can press the Power Button to end phone calls without turning the screen off Speak passwords Get spoken feedback while typing passwords Accessibility shortcut When this feature is enabled, you can quickly enable accessibility features following the steps prompted on the Accessibility shortcut screen 298 Access Accessibility Options 1. From home, tap Apps
> Settings
> Accessibility. 2. Set available accessibility options. Your accessibility settings are applied and saved. Printing The Printing menu lets you configure Google's Cloud Print service. You can connect your printer to your Google Account and then add the printer on your phone in the Printing menu. After that, you can send documents, pictures, emails, or web pages from your phone to the printer wirelessly and have them printed out. Connect Your Printer to Your Google Account How you connect your printer to your Google Account depends on the type of your printer. For traditional printers, follow the steps below. 1. Connect the printer to your computer and install necessary software so that the printer is ready for printing. 2. Open the Chrome Web browser on the computer and go to the Settings page. 3. Click Add printers and follow the prompts to add the printer to your Google Account. You need to sign in to your Google Account in Chrome. For Cloud Ready Printers, you can connect it to the Internet and register it to your Google Account directly without using a computer. Use Cloud Print on Your Phone To use Google Cloud Print on your phone, you must sign in to your Google Account. If you haven't added a printer on the phone or haven't turned on the Cloud Print feature, tap Apps Settings your Google Account.
> Printing > Cloud Print from home to enable this function or add a printer registered to
>
1. Open a file on the phone and select the option for print. For example, open a web page with the Chrome app and tap Menu
> Print. 299 2. Select a printer you have added to the phone or tap away.
> All printers to add a printer right 3. Configure other print job options, such as number of copies, color, and paper size. 4. Touch Print to send the print job wireless to your printer through Google Servers. 300 Note: Instead of selecting a printer, you can also choose to save the file to Google Drive or as a PDF file. Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone. 1. From home, tap Apps
> Settings
. 2. Tap Activate this device. The Self Service menu appears. 3. Follow the onscreen prompts to activate your phone or review your summary. Your phone activates. If already activated on an account, you will see a usage and plan summary. System Updates The System updates menu lets you update your PRL (preferred roaming list), your user profile, your Android software, and your phone firmware. 301 1. From home, tap Apps
> Settings
. 2. Tap System updates and select an option and follow the prompts to complete the update. For complete system update information, see Update Your Phone. About Phone The About phone menu lets you access important phone and legal information. About Phone Overview The following About phone items may be reviewed or set:
About Phone Item Description Status Check your phones status Legal information Check open source license information, Google legal document, etc. 4G settings Check the 4G LTE network provider and your IP address Model number Check the phones model number Android version Check the Android version number 302 About Phone Item Description Baseband version Check the phones baseband version Kernel version Check the phones kernel version SW Version HW Version Check the current phone software version Check the current phone hardware version Access About Phone Options 1. From home, tap Apps
> Settings
. 2. Tap About phone. 3. Select or view available options. Your phone information is displayed. Copyright Information 2015 Boost Worldwide, Inc. Boost, the Logo, Re-Boost and Boost Mobile are trademarks of Boost Worldwide, Inc. ZTE and the ZTE logos are trademarks of ZTE Corporation. 303 Google and Android are trademarks of Google, Inc. The Bluetooth trademark and logos are owned by the Bluetooth SIG, Inc. and any use of such trademarks by ZTE Corporation is under license. Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories. microSDXC Logo is a trademark of SD-3C, LLC. Qualcomm Snapdragon processors are products of Qualcomm Technologies, Inc. Qualcomm and Snapdragon are trademarks of Qualcomm Incorporated, registered in the United States and other countries. Used with permission. Other trademarks and trade names are the property of their respective owners. 304 For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Question: Phone freezes/operation is unstable. Answer: Turn the phone on again. If you are unable to turn the phone off, press and hold the Power Button for at least 10 seconds to restart the phone. Data that was being edited is erased after your phone is powered on again. Question: Operation is unstable after a new application was installed. Answer: The newly installed application may be the cause. Uninstall the application in Safe mode. See Uninstall an App. To turn the phone on in Safe mode:
Press and hold the Power Button > touch and hold Power off, read the disclaimer for safe mode, and then tap OK. After turning the phone on in Safe mode, "Safe Mode" appears at lower left. After restarting in Safe mode, your phone can be powered on as usual. Before turning the phone on in Safe mode, it is recommended that you back up important data. By powering the phone on in Safe mode, added widgets may be deleted. Question: Cannot use phone, mail, or Internet. Answer 1: Check whether you are where signal is weak or out of service area. Answer 2: Power the phone on again. Answer 3: Is the phone in Airplane mode? To check that Airplane mode is cancelled:
From home, tap Apps
> Settings and check the Airplane mode slider. Answer 4: Is data communication disabled? To check that data communication is enabled:
From home, tap Apps slider.
> Settings
> Mobile networks and check the Data Enabled 305 Question: Battery level goes down quickly. Answer: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of battery. Question: Cannot install applications. Answer: Applications cannot be installed with only a little free space on the phone or SD card. To check free space, see Storage Settings. Applications not supported by your phone cannot be installed. Question: Cannot unlock screen. Answer: Power the phone on again. If you are unable to turn the phone off, press and hold the Power Button for at least 10 seconds to restart the phone. Data that was being edited is erased after the phone is powered on again. Specifications The following tables list your phones and batterys specifications. Phone Specifications Item Weight Continuous Talk Time Continuous Standby Time Charging Time Dimensions Maximum Output Description Approx. 192 g 3G: Approx. ## hours 4G: Approx. ### minutes 3G: Approx. ### hours 4G: Approx. ### hours Approx. ### minutes Approx. 164 x 82.4 x 9 mm 3G: ### W 4G: ### W Communication Speed Up to ## Mbps downlink/up to ## Mbps uplink 306 Battery Specifications Item Voltage Type Capacity Description
### V Lithium-ion Polymer
### mAh Boost Account Information and Help Find out about managing your account online and on your phone, buying additional minutes for your plan, and getting help. For more information about your Boost Mobile account, as well as other Boost Mobile services, visit us at:
boostmobile.com. Manage Your Account Access information about your account. You can:
Check your minutes. Re-Boost (add money to your account). Change plans. And more. From Your Phone Access account information and other self-service tools from Boost Zone. From home, tap Boost Zone
. You can also dial directly for access to certain information:
Dial Dial
(#BAL) to check account balance.
(#ADD) to make a payment. Dial to launch Boost Zone or call Boost Customer Care (depending on your Settings) to get answers to other questions. 307 From Your Computer Visit boostmobile.com, click My Account, and log in with your wireless phone number and account PIN. From Any Other Phone Boost Customer Care: 1-888-BOOST-4U (1-888-266-7848). Re-Boost Boost Mobile makes it easy to add money to your account. You decide exactly how and where you want to pay. Keep your account active by using your phone and adding money to your account. Pay with Cash Find an Authorized Re-Boost Retailer near you. Pick up a Re-Boost Card or recharge for as low as $10 at the register, where available. Pay Anytime with a Credit/Debit Card
) to add money from your phone or visit My Account at boostmobile.com to do it Dial #ADD (
online. Securely register your credit/debit card with Boost for more convenient one-time payments or to set up easy Auto Re-Boost payments. Set Up Worry-Free Payments with Auto Re-BoostSM Its the easiest way to make sure your account stays on and active. Use a credit card, debit card or bank accountwhatevers best for you. Visit boostmobile.com/reboost to get the details on all your Re-Boost options. 308 4G, 150 Accessibility, 298 Accounts Add new, 297 Manage, 298 Settings, 297 Activation, 16, 302 Alarm, 207 Android Keyboard, 286 Answer a Call, 72 Apps Find and install, 45 Request refunds, 47 Uninstall, 50 Update, 47 Apps Settings, 289 Back Key, 4 Back Up Phone, 294 Battery Settings, 288 Bluetooth Connect, 259 Receive information, 262 Send information, 260 Settings, 268 Share pictures and videos, 179 Turn on or off, 256 Bookmark, 155 Browser Bookmark, 155 History, 157 Launch connection, 153 Settings, 161 Tabs, 159 Calculator, 198 Calendar, 200 Add event, 200 Sync Exchange ActiveSync calendar, 206 View events, 202 Call Forwarding, 89 Call Logs Make call from, 80 Call Waiting, 88 Caller ID, 88 Index Camera, 165 Settings, 195 Take a picture, 165 Viewfinder, 167 Car Kit Connect, 259 Charging/micro-USB Jack, 4 Clock Alarm, 207 Stopwatch, 210 Timer, 211 World Clock, 210 Connections Optimizer, 243 Contacts, 96 Add contact, 96 Delete, 104 Edit, 103 Import, 112 Make call from, 78 Save a phone number, 99 Share, 106 Credentials, 293 Data Services, 150 Status indicators, 152 User name, 151 Data Usage Settings, 272 Date & Time, 284 Device Administrators, 293 Drag, 14 Drive Send pictures and videos, 181 Editing Text, 36 Email Add account, 138 Add Exchange ActiveSync account, 141 Compose and send, 143 Delete account, 146 Manage inbox, 147 Setup, 137 Share pictures, 175 View and reply, 144 Emergency Numbers, 71 Encrypt Device, 293 Encrypt SD Card, 293 Index 309 Enhanced 9-1-1 (E9-1-1), 72 Enter Text, 29 Exchange ActiveSync Add account, 141 Features, 149 Extended Home Screen, 58 Facebook, 237 Share pictures and videos, 191 Factory Data Reset, 295 Flash, 4 Flick, 15 Folders, 67 Font View pictures and videos, 169 Size, 283 Gallery, 169 Gmail Archive threads, 125 Create account, 37 Delete threads, 128 Labels, 123 Mute threads, 127 New messages, 123 Read and reply, 122 Read messages, 123 Report phishing, 132 Report spam, 132 Search, 130 Share pictures, 175 Switch accounts, 136 Google Create account, 37 Hangouts, 216 Sign in, 42 Voice search, 214 Google Keyboard, 30 Google Play Find and install apps, 45 Help, 51 Store, 45 Google Play Music, 229 Google Search, 212 Google Voice Typing, 36, 286 Google Wallet, 242 Google+
Share pictures and videos, 183 GPS Satellites, 291 Hangouts, 216 Send a picture, 185 Index Headset Connect, 259 Headset Jack, 4 Home Screen, 57 Add Folders, 67 Add Shortcuts, 65 Add Widgets, 66 Customize, 63 Extended, 58 Hotspot, 253 Settings, 273 Import Contacts, 112 Incoming Call Answer, 72 Reject, 74 Input Settings, 285 Internet, 114 Keyboard Default settings, 286 Google keyboard, 30 Swype, 32 Touchscreen, 30 Language, 285 Language Settings, 285 LinkedIn, 240 Location GPS satellites, 291 Wireless networks, 291 Location Services, 291 Memory, 287 Messaging, 114 microSD Card Encrypt, 293 Format, 287 Mount, 287 Unmount, 287 MMS Options, 120 Send messages, 115 Mobile Hotspot, 253 Multimedia Messaging Share pictures and videos, 177 Music Google Play Music, 229 Navigation, 218 Notification Icons, 59 Notifications, 59 Phone Dialer, 69 310 Phone Calls, 69 Answer, 72 Emergency numbers, 71 Using Call Logs, 80 Using contacts, 78 Using phone keypad, 69 Phone Layout (illustration), 3 Phone Number Save to contacts, 99 Phone Status, 303 Phone Update PRL, 56 Profile, 55 Software, 53 Photos Pictures Send pictures or videos, 187 Crop, 173 Rotate, 171 Send to Drive, 181 Send to Photos, 187 Send via Hangouts, 185 Send via Wi-Fi Direct, 189 Share via Bluetooth, 179 Share via email, 175 Share via Facebook, 191 Share via Google+, 183 Share via messaging, 177 Take with camera, 165 View, 169 Pinch, 16 Play Music, 229 Play Store, 45 Find and install apps, 45 Pointer Speed, 286 Power Button, 4 Power Off, 13 Power On, 13 PRL Update, 56 Reject Incoming Call, 74 Ringtone, 281 Rotate, 15 Save a Phone Number, 99 Screen Timeout, 283 SD card Format, 287 SD Card Encrypt, 293 Mount, 287 Unmount, 287 Search Google, 212 Secure Credential Storage, 277 Security Settings, 292 Settings, 264 Setup Screens, 17 Share Contacts, 106 Slide, 14 Sound Settings, 281 Speaker, 4 Spread, 16 Status Bar, 59 Status Icons, 61 Stopwatch, 210 Storage Settings, 287 Swipe, 14 Swype, 32 Settings, 286 Synchronize Exchange ActiveSync, 149 Tap, 13 Tethering, 254 Text Editing, 36 Text Entry, 29 Text Messaging Conversations, 118 Draft messages, 117 Notifications, 117 Options, 120 Send messages, 114 Text-to-Speech, 286 Timer, 211 Touch, 13 Touch and Hold, 14 Touchscreen Keyboard, 30 Turn off, 51 Turn on, 52 TTY Mode, 93 Turn Device Off, 13 Turn Device On, 13 Twitter, 239 Typing, 29 Video Camera Record video, 167 Videos Index 311 Record, 167 Send to Drive, 181 Send to Photos, 187 Send via Wi-Fi Direct, 189 Share via Bluetooth, 179 Share via Facebook, 191 Share via Google+, 183 Share via messaging, 177 Share via YouTube, 193 View, 169 Visual Voicemail, 81 Listen to multiple messages, 84 Options, 84 Review, 83 Set up, 82 Settings, 85 Voice Search, 214 Voice Typing, 36 Voicemail Display name, 87 Greeting, 87 Setup, 81 Volume, 281 Button, 4 VPN, 277 Add connection, 278 Connect or disconnect, 278 Prepare for connection, 277 Secure credential storage, 277 Wallpaper, 63, 282 Web Launch connection, 153 Widgets, 66 Wi-Fi, 246 Settings, 265 Turn on and connect, 246 Wi-Fi Direct Send pictures or videos, 189 World Clock, 210 YouTube, 241 Share videos, 193 Zoom, 16 Index 312
1 2 3 4 | User manual Important Information | Users Manual | 244.37 KiB | / December 01 2016 |
Important Information for the Boost MAX+
IMPORTANT SAFETY INFORMATION This booklet contains important operational and safety information that will help you safely use your phone. Failure to read and follow the information provided in this booklet may result in serious bodily injury, death, or property damage. General Precautions There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service.
+ To maximize performance, do not touch the bottom portion of your phone where the internal antenna is located while using the phone.
+ Speak directly into the mouthpiece.
+ Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet, immediately turn the power off and remove the battery.
+ Do not expose your phone to direct sunlight for extended periods of time (such as on the dashboard of a car).
+ Although your phone is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending, or sitting on it.
+ Any changes or modifications to your phone not expressly approved in this document could void your warranty for this equipment and void your authority to operate this equipment. Note: For the best care of your device, only authorized personnel should service your phone and accessories. Failure to do so may be dangerous and void your warranty. 2 Important Safety Information Maintaining Safe Use of and Access to Your Phone Do Not Rely on Your Phone for Emergency Calls Mobile phones operate using radio signals, which cannot guarantee connection in all conditions. Therefore you should never rely solely upon any mobile phone for essential communication
(e.g., medical emergencies). Emergency calls may not be possible on all cellular networks or when certain network services or mobile phone features are in use. Check with your local service provider for details. Using Your Phone While Driving Talking on your phone while driving (or operating the phone without a hands-free device) is prohibited in some jurisdictions. Laws vary as to specific restrictions. Remember that safety always comes first. Following Safety Guidelines To operate your phone safely and efficiently, always follow any special regulations in a given area. Turn your phone off in areas where use is forbidden or when it may cause interference or danger. Using Your Phone Near Other Electronic Devices Most modern electronic equipment is shielded from radio frequency (RF) signals. However, RF signals from wireless phones may affect inadequately shielded electronic equipment. RF signals may affect improperly installed or inadequately shielded electronic operating systems or entertainment systems in motor vehicles. Check with the manufacturer or their representative to determine if these systems are adequately shielded from external RF signals. Also check with the manufacturer regarding any equipment that has been added to your vehicle. Important Safety Information 3 Consult the manufacturer of any personal medical devices, such as pacemakers and hearing aids, to determine if they are adequately shielded from external RF signals. Note: Always turn off the phone in healthcare facilities, and request permission before using the phone near medical equipment. Turning Off Your Phone Before Flying Turn off your phone before boarding any aircraft. To prevent possible interference with aircraft systems, the U.S. Federal Aviation Administration
(FAA) regulations require you to have permission from a crew member to use your phone while the plane is on the ground. To prevent any risk of interference, FCC regulations prohibit using your phone while the plane is in the air. Turning Off Your Phone in Dangerous Areas To avoid interfering with blasting operations, turn your phone off when in a blasting area or in other areas with signs indicating two-way radios should be turned off. Construction crews often use remote-control RF devices to set off explosives. Turn your phone off when youre in any area that has a potentially explosive atmosphere. Although its rare, your phone and accessories could generate sparks. Sparks can cause an explosion or fire, resulting in bodily injury or even death. These areas are often, but not always, clearly marked. They include:
+ Fueling areas such as gas stations.
+ Below deck on boats.
+ Fuel or chemical transfer or storage facilities.
+ Areas where the air contains chemicals or particles such as grain, dust, or metal powders.
+ Any other area where you would normally be advised to turn off your vehicles engine. Note: Never transport or store flammable gas, flammable liquids, or explosives in the compartment of your vehicle that contains your phone or accessories. 4 Important Safety Information Restricting Childrens Access to Your Phone Your phone is not a toy. Do not allow children to play with it as they could hurt themselves and others, damage the phone or make calls that increase your invoice. Using Your Phone With a Hearing Aid Device A number of Boost phones have been tested for hearing aid device compatibility. When some wireless phones are used with certain hearing devices (including hearing aids and cochlear implants), users may detect a noise which can interfere with the effectiveness of the hearing device. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference noise they may generate. ANSI standard C63.19 was developed to provide a standardized means of measuring both wireless phone and hearing devices to determine usability rating categories for both. Ratings have been developed for mobile phones to assist hearing device users find phones that may be compatible with their hearing device. Not all phones have been rated for compatibility with hearing devices. Phones that have been rated have a label located on the box. Your Boost MAX+ has an M4/T3 rating. These ratings are not guarantees. Results will vary depending on the users hearing device and individual type and degree of hearing loss. If a hearing device is particularly vulnerable to interference noise; even a phone with a higher rating may still cause unacceptable noise levels in the hearing device. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. M-Ratings: Phones rated M3 or M4 meet FCC requirements for hearing aid compatibility and are likely to generate less interference to hearing Important Safety Information 5 devices than unrated phones. (M4 is the better/
higher of the two ratings.) T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing devices telecoil (T Switch or Telephone Switch) than unrated phones. (T4 is the better/higher of the two ratings. Note that not all hearing devices have telecoils in them.) Note: New Technologies, Including Wi-Fi This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be newer wireless technologies (including Wi-Fi) used in this phone that have not been tested for use with hearing aids. Hearing aid devices may also be measured for immunity to interference noise from wireless phones and should have ratings similar to phones. Ask your hearing healthcare professional for the rating of your hearing aid. Add the rating of your hearing aid and your phone to determine probable usability:
+ Any combined rating equal to or greater than six offers excellent use.
+ Any combined rating equal to five is considered normal use.
+ Any combined rating equal to four is considered usable. Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for excellent use. This is synonymous for T ratings. It is further suggested you experiment with multiple phones (even those not labeled M3/
T3 or M4/T4) while in the store to find the one that works best with your hearing aid device. Should you experience interference or find the quality of service unsatisfactory after purchasing your phone, promptly return it to the store. More information about hearing aid compatibility may be found at: fcc.gov, fda.gov, and accesswireless.org. 6 Important Safety Information Getting the Best Hearing Device Experience With Your Phone To further minimize interference:
+ Set the phones display and keypad backlight settings to ensure the minimum time interval:
1. Touch 2. Touch Sleep to set the time interval before
> Settings
> Display.
>
the display backlight turns off; touch Navigation key light duration to turn on or off keypad backlight and set backlight duration.
+ Position the phone so the internal antenna is farthest from your hearing aid.
+ Move the phone around to find the point with least interference. Caring for the Battery Protecting Your Battery The guidelines listed below help you get the most out of your batterys performance.
+ Recently there have been some public reports of wireless phone batteries overheating, catching fire, or exploding. It appears that many, if not all, of these reports involve counterfeit or inexpensive, aftermarket-brand batteries with unknown or questionable manufacturing standards. Boost is not aware of similar problems with Boost phones resulting from the proper use of batteries and accessories approved by Boost or the manufacturer of your phone. Use only Boost-approved or manufacturer-approved batteries and accessories found at boostmobile.com or through your phones manufacturer. Buying the right batteries and accessories is the best way to ensure theyre genuine and safe.
+ In order to avoid damage, charge the battery only in temperatures that range from 32 F to 113 F (0 C to 45 C).
+ Dont use the battery charger in direct sunlight or in high humidity areas, such as the bathroom. Important Safety Information 7
+ Never dispose of the battery by incineration.
+ Keep the metal contacts on top of the battery clean.
+ Dont attempt to disassemble or short-circuit the battery.
+ The battery may need recharging if it has not been used for a long period of time.
+ Its best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing.
+ Dont store the battery in high temperature areas for long periods of time. Its best to follow these storage rules:
Less than one month:
-4 F to 140 F (-20 C to 60 C) More than one month:
-4 F to 113 F (-20 C to 45 C) Disposal of Lithium Ion (Li-Ion) Batteries Do not handle a damaged or leaking Li-Ion battery as you can be burned. For safe disposal options of your Li-Ion batteries, contact your nearest authorized service center. Special Note: Be sure to dispose of your battery properly. In some areas, the disposal of batteries in household or business trash may be prohibited. CTIA Requirements
+ Do not disassemble or open crush, bend or deform, puncture or shred.
+ Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.
+ Only use the battery for the system for which it is specified.
+ Only use the battery with a charging system that has been qualified with the system per CTIA 8 Important Safety Information Certification Requirements for Battery System Compliance to IEEE 1725. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard.
+ Do not short circuit a battery or allow metallic conductive objects to contact battery terminals.
+ Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard.
+ Promptly dispose of used batteries in accordance with local regulations.
+ Battery usage by children should be supervised.
+ Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.
+ Improper battery use may result in a fire, explosion or other hazard.
+ The phone shall only be connected to CTIA certified adapters, products that bear the USB-
IF logo or products that have completed the USB-IF compliance program. Radio Frequency (RF) Energy Understanding How Your Phone Operates Your phone is basically a radio transmitter and receiver. When its turned on, it receives and transmits radio frequency (RF) signals. When you use your phone, the system handling your call controls the power level. This power can range from 0.006 watt to 0.2 watt in digital mode. Knowing Radio Frequency Safety The design of your phone complies with updated NCRP standards described below. Important Safety Information 9 In 199192, the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) joined in updating ANSIs 1982 standard for safety levels with respect to human exposure to RF signals. More than 120 scientists, engineers and physicians from universities, government health agencies and industries developed this updated standard after reviewing the available body of research. In 1993, the Federal Communications Commission (FCC) adopted this updated standard in a regulation. In August 1996, the FCC adopted hybrid standard consisting of the existing ANSI/IEEE standard and the guidelines published by the National Council of Radiation Protection and Measurements (NCRP). Body-Worn Operation To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use a Boost-supplied or Boost-approved carrying case, holster or other body-worn accessory. If you do not use a body-worn accessory, ensure the antenna is at least 0.6 inch (1.5 centimeters) 0.4 inch (1.0 centimeters) from your body when transmitting. Use of non-
approved accessories may violate FCC RF exposure guidelines. For more information about RF exposure, visit the FCC website at fcc.gov. Specific Absorption Rates (SAR) for Wireless Phones The SAR value corresponds to the relative amount of RF energy absorbed into the head of a user of a wireless handset. The SAR value of a phone is the result of an extensive testing, measuring and calculation process. It does not represent how much RF the phone emits. All phone models are tested at their highest value in strict laboratory settings. But when in operation, the SAR of a phone can be substantially less than the level reported to the FCC. This is because of a variety of factors 10 Important Safety Information including its proximity to a base station antenna, phone design and other factors. What is important to remember is that each phone meets strict federal guidelines. Variations in SARs do not represent a variation in safety. All phones must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model phones do not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public. At the time this booklet was printed, the SAR ratings were not available. FCC Radio Frequency Emission This phone meets the FCC Radio Frequency Emission Guidelines. FCC ID number: SRQ-ZTEN9521 More information on the phones SAR can be found from the following FCC website:
http://fcc.gov/oet/ea/
FCC Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, Important Safety Information 11 Owners Record The model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: BOOST MAX+
Serial No.:
if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
+ Reorient the direction of the internal antenna.
+ Increase the separation between the equipment and receiver.
+ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
+ Consult the dealer or an experienced radio/TV technician for help. 12 Important Safety Information User Guide Proprietary Notice No part of this publication may be exerpted, reproduced, translated or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation. The manual is published by ZTE Corporation. We reserve the right th make modifications on print errors or update specifications without prior notice. LCA Assessment We have done a LCA assessment for Boost MAX+
using the LCA assessment systems (EIME system) from BV, and have had it peer-reviewed by our Green Product manager who confirms that the LCA test report complies with related standard requirement. Important Safety Information 13 MANUFACTURERS WARRANTY Your device has been designed to provide you with reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturers warranty in this section. For information regarding the terms and conditions of service for your device, please visit boostmobile.com or call Boost Customer Care at 1-888-266-7848. Manufacturers Warranty ZTE (Seller) offers you a limited warranty that the enclosed product or products (the Product) will be free from defects in material and workmanship for a period that expires one year from the date of sale of the Product to you, provided that you are the original end-user purchaser of the Product and provided that your purchase was made from a supplier authorized by the Seller. Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product. This limited warranty is not transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product. This limited warranty is applicable to end users in the United States and Puerto Rico. Seller will, at its sole and absolute discretion, either repair or replace a Product (which unit may use refurbished parts of similar quality and functionality) if found by Seller to be defective in material or workmanship, or if Seller determines that it is unable to repair or replace such Product, Seller will refund the purchase price for such Product, provided that the subject Product (i) is returned to a Seller authorized service center within the one year warranty period, and (ii) is accompanied by a proof of purchase in the form of a bill of sale or receipted invoice which evidences that the subject Product is within the 14 Manufacturer's Warranty one year warranty period. After the one year warranty period, you must pay all shipping, parts and labor charges. In the event that the product is deemed un-repairable or has been removed from the list of products supported by the Seller, you will only be liable for shipping and labor charges. This limited warranty does not cover and is void with respect to the following: (i) any Product which has been improperly installed, repaired, maintained or modified; (ii) any Product which has been subjected to misuse (including any Product used in conjunction with hardware electrically or mechanically incompatible or used with accessories not approved by Seller), abuse, accident, physical damage, abnormal operation, improper handling, neglect, exposure to fire or liquid; (iii) any Product operated outside published maximum ratings; (iv) cosmetic damage; (v) any Product on which warranty stickers or Product serial numbers have been removed, altered, or rendered illegible; (vi) cost of installation, removal or reinstallation; (vii) signal reception problems (unless caused by defects in material and workmanship); (viii) damage the result of fire, flood, acts of God or other acts which are not the fault of Seller and which the Product is not specified to tolerate, including damage caused by mishandling, shipping and blown fuses; (ix) consumables (such as fuses); or (x) any Product which has been opened, repaired, modified or altered by anyone other than Seller or a Seller authorized service center. USE ONLY SELLER APPROVED ACCESSORIES WITH SELLER DEVICES. USE OF ANY UNAUTHORIZED ACCESSORIES MAY BE DANGEROUS AND WILL INVALIDATE THE DEVICE WARRANTY IF SAID ACCESSORIES CAUSE DAMAGE OR A DEFECT TO THE DEVICE. SELLER SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED, INCIDENTAL OR CONSEQUENTIAL DAMAGES, Manufacturer's Warranty 15 EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE OF ANY KIND WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, UNANTICIPATED BENEFITS OR REVENUE, ANTICIPATED PROFITS ARISING OUT OF USE OF OR INABILITY TO USE ANY PRODUCT
(FOR EXAMPLE, WASTED AIRTIME CHARGES DUE TO THE MALFUNCTION OF A PRODUCT) OR CONTRIBUTION OR INDEMNITY IN RESPECT OF ANY CLAIM RELATED TO A PRODUCT. REPAIR OR REPLACEMENT OF A DEFECTIVE PRODUCT OR REFUND OF THE PURCHASE PRICE RELATING TO A DEFECTIVE PRODUCT, AS PROVIDED UNDER THIS WARRANTY, ARE YOUR SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF THE LIMITED WARRANTY, AND SUBJECT TO THIS WARRANTY, THE PRODUCTS ARE APPROVED AND ACCEPTED BY YOU AS IS. SELLER MAKES NO OTHER WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND, ORAL OR WRITTEN, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT OR ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF TRADE USAGE OR OUT OF A COURSE OF DEALING OR COURSE OF PERFORMANCE. NO DEALER, DISTRIBUTOR, AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION OR ADDITION TO THIS WARRANTY. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. 16 Manufacturer's Warranty For warranty service information, please call the following telephone number: 1-877-817-1759, 1-212-444-0502 or return to the point of sale for the products. The retailer can return the units to ZTE authorized service center in US for repair service. IMPORTANT: Please provide warranty information
(proof of purchase) to ZTE in order to receive warranty service at no charge. If the warranty has expired on the device, charges may apply. Manufacturer's Warranty 17 GENERAL TERMS AND CONDITIONS OF SERVICE Please note that these terms may not be the most current version. A current version of the terms is available at boostmobile.com or upon request. For further information on Boost Mobile plans, products, and services go to boostmobile. com or email Boostmobilecustomerassistance@
boostmobile.com. Basic Definitions In this document: (1) we, us, our, and Boost mean Sprint Solutions, Inc., as contracting agent on behalf of the applicable Sprint affiliated entities providing the Products and Services;
(2) you, your, customer, and user mean an account holder or user with us; (3) Device means any phone, aircard, mobile broadband device, any other device, accessory, or other product that we provide you, we sell to you, or is active on your account with us; and (4) Service means our offers, rate or service plans, options, wireless services, billing services, applications, programs, products, software, or Devices on your account with us. Service(s) also includes any other product or service that we offer or provide to you that references these General Terms and Conditions of Service (Ts&Cs). The Service Agreement These Ts&Cs are part of your service agreement with us (the Agreement) and constitute a contract under which we provide you Services under terms and conditions that you accept. THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION WITH A CLASS WAIVER, A REPRESENTATIVE ACTION WAIVER, AND A JURY WAIVER PROVISION. In addition to these Ts&Cs, 18 General Terms and Conditions of Service effective 7-1-13 there are several parts of the Agreement, which includes but is not limited to the following: (i) the subscriber agreement and transaction materials that you receive and accept; (ii) the plan(s) that you chose as set forth in our written services and transaction materials that we provide or refer you to during the sales transaction, including on-line and telephone transactions (if your service plan is not specifically set forth in any in-store brochure or printed materials, the requirements and terms set forth in the current written Agreement and transaction materials apply); (iii) any confirmation materials that we may provide to you; and (iv) the terms set forth in the coverage map brochures. It is important that you carefully read all of the terms of the Agreement. Additional Terms Additional terms will apply when you use certain applications, programs, Devices, and services, and these terms will be provided to you prior to your use of the items. Depending on who provides the items, the terms may come from Boost or a third party. You are subject to any terms provided by the third party, and the terms are directly between you and that third party. Boost is not responsible for these third-party items and associated terms. Our Policies Services are subject to our business policies, practices, and procedures (Policies). You agree to adhere to all of our Policies when you use our Services. Our Policies are subject to change at any time with or without notice. When You Accept The Agreement You must have the legal capacity to accept the Agreement. You accept the Agreement when you do any of the following: (a) accept the Agreement through any printed, oral, or electronic statement, for example, on the Web by electronically effective 7-1-13 General Terms and Conditions of Service 19 marking that you have reviewed and accepted;
(b) attempt to or in any way use the Services; (c) pay for the Services; or (d) open any package or start any program that says you are accepting the Agreement when doing so. If you dont want to accept the Agreement, dont do any of these things. Service Activation To activate the Service, you must both activate your account and establish an appropriate account balance to pay for pay-per-use charges and applicable subscription charges (defined in the Types of Charges section) based on the service plan you select. To establish an account balance, pay a subscription charge, or make any other appropriate payments, follow the instructions provided with the equipment; at boostmobile.com; or through Boost Customer Care. Our Right To Change The Agreement &
Your Related Rights We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, discounts, coverage, technologies used to provide services, or your terms of Service. If you lose your eligibility for a particular rate plan or if a particular rate plan is no longer supported or available, we may change your rate plan to one for which you qualify. We will provide you notice of material changesand we may provide you notice of non-material changes in a manner consistent with this Agreement
(see Providing Notice To Each Other Under The Agreement section). If you continue to access or use our Services or increase your account balance on or after the effective date of a change, you accept the change. Do not access or use our Services after the effective date of a change if you decide to reject the change and terminate Service. You will not be entitled to any credit for 20 General Terms and Conditions of Service effective 7-1-13 the unused portion of your account balance if you decide to terminate Service in response to a change to the Agreement. Our Right To Suspend Or Terminate Services We can, without notice, suspend or terminate any Service at any time for any reason. For example, we can suspend or terminate any Service for the following: (a) failure to have or maintain an appropriate account balance for applicable charges; (b) harassing/threatening/abusing/
offending our employees or agents; (c) providing false or inaccurate information; (d) interfering with our operations; (e) using/suspicion of using Services in any manner restricted by or inconsistent with the Agreement and Policies;
(f) breaching, failing to follow, or abusing the Agreement or Policies; (g) modifying a Device from its manufacturer specifications (for example, rooting the device); or (h) if we believe the action protects our interests, any customers interests, or our networks. Your Right To Change Services &
When Changes Are Effective The account holder can typically change Services upon request. In some instances, changes may be conditioned on payment of certain charges. The effective date of any changes will depend on our Policies, the old Services, and the requested Services. We will not credit or refund any subscription or other charges as a result of a change in Services. We may, but are not obligated to, provide you the opportunity to authorize someone else to make changes to your Services. You are responsible for any changes to your Services made by a person you authorize, and those changes will be treated as modifications to this Agreement. effective 7-1-13 General Terms and Conditions of Service 21 Restrictions On Using Services You cant use our Services: (a) in a way that could cause damage or adversely affect any of our other customers or our reputation, networks, property, or Services; or (b) in any way prohibited by the terms of our Services, the Agreement, or our Policies. You cannot in any manner resell the Services to another party. For additional restrictions on the use of our Services, see our Acceptable Use Policy and Visitors Agreement, which are available on our website, and the detailed plan or other information on Services that we provide or refer you to during the sales transaction. Your Device, Number, &
Email Address We dont manufacture any Device that we might sell to you or that is associated with our Services, and we arent responsible for any defects, acts, or omissions of the manufacturer. The only warranties on your Device are the limited warranties given to you by the manufacturer directly or that we pass through. Device performance may vary based on device specifications (for example, a devices software, memory, and storage), and device performance may impact access to all of our Services. This Device is sold exclusively for use with our Service and in other coverage areas that we may make available to you. As programmed, it will not accept wireless service from another carrier. Except for any legal right you may have to port/transfer your phone number to another carrier, you have noand cannot gain any (for example, through publication, use, etc.)proprietary, ownership, or other rights to any phone number, identification number, email address, or other identifier that we assign to you, your Device, or your account. Well notify you if we decide to change or reassign them. 22 General Terms and Conditions of Service effective 7-1-13 Porting/Transferring Phone Numbers We dont guarantee that number transfers to or from us will be successful. If you authorize another carrier to transfer a number away from us, then that is considered a request by you to us to terminate all of the Services associated with that number. Coverage; Where Your Device Will Work; Service Speeds Our coverage maps are available at our authorized retail locations or boostmobile.com. The specific network coverage you get will depend on the radio transmissions your Device can pick up and Services youve chosen. Our coverage maps provide high level estimates of our coverage areas when using Services outdoors under optimal conditions. Coverage isnt available everywhere. Coverage and Service speeds are not guaranteed. Coverage is subject to change without notice. Service speeds may depend on the Service purchased. Actual speeds will vary. Estimating wireless coverage, signal strength, and Service speed is not an exact science. There are gaps in coverage within our estimated coverage areas thatalong with other factors both within and beyond our control (for example, network problems, network or Internet congestion, software, signal strength, your Device, structures, buildings, weather, geography, topography, server speeds of the websites you access, actions of third parties, etc.) may result in dropped and blocked connections, slower Service speeds, or otherwise impact the quality of Service. Services that rely on location information, such as E911 and GPS navigation, depend on your Devices ability to acquire satellite signals (typically not available indoors) and network coverage. While your Device is receiving a software update, you may be unable to use your Device in any manner until the software update is complete. effective 7-1-13 General Terms and Conditions of Service 23 Roaming The term roaming typically refers to coverage on another carriers network that we may make available to you based on our agreements with other carriers. These agreements may change from time to time, and roaming coverage is subject to change without notice. Your ability to receive roaming coverage depends on the radio transmissions your Device can pick up and the availability of roaming coverage. We make no guarantee that roaming coverage will be available. Roaming coverage may exist both within and outside our network coverage areas. Your Device will generally indicate when youre roaming. Depending on your Services, separate charges or limits on the amount of minutes used while roaming may apply. Certain Services may not be available or work the same when roaming
(for example, data Services, voicemail, call waiting, etc.). For information on whether roaming applies, see your service plan details. About Data Services & Content Our data Services and your Device may allow you to access the Internet, text, pictures, video, games, graphics, music, email, applications, sound, and other materials (Data Content) or send Data Content elsewhere. Some Data Content is available from us or our vendors, while other Data Content can be accessed from others (for example, third party websites, games, ringers, applications, etc.). We make absolutely no guarantees about the Data Content that you access on your Device. Data Content may be: (1) unsuitable for children/minors; (2) unreliable or inaccurate; or (3) offensive, indecent, or objectionable. Youre solely responsible for evaluating the Data Content accessed by you or anyone through your Services. We strongly recommend that you monitor data usage by children/minors. Data Content from third parties may also harm your Device or its software. We are not responsible for any Data Content. We are not 24 General Terms and Conditions of Service effective 7-1-13 responsible for any damage caused by any Data Content that you access through your Services, that you load on your Device, or that you request that our representatives access or load on your Device. To protect our networks and Services or for other reasons, we may place restrictions on accessing certain Data Content (such as certain websites, applications, etc.); impose separate charges; limit throughput or the amount of data that you can transfer; or otherwise limit or terminate Services. If we provide you storage for Data Content that you have purchased, then we may delete the Data Content without notice or place restrictions/limits on the use of storage areas. Data Content stored on a Device, transmitted over our networks, or stored by Boost may be deleted, modified, or damaged. You may not be able to make or receive voice calls while using data Services. Data Content provided by our vendors or third parties is subject to cancellation or termination at any time without notice to you, and you may not receive a refund for any unused portion of the Data Content. Specific Terms & Restrictions On Using Data Services In addition to the rules for using all of our other Services, unless we identify the Service or Device that you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.), you cant use our data Services: (1) with server devices or host computer applications, or other systems that drive continuous, heavy traffic or data sessions; (2) as a substitute or backup for private lines or frame relay connections; or (3) for any other unintended use as we determine in our sole discretion. We reserve the right to limit, suspend, or constrain any heavy, continuous data usage that adversely impacts our networks performance or hinders access to our networks. If your Services include Web or data access, you also cant use your Device as a modem effective 7-1-13 General Terms and Conditions of Service 25 for computers or other equipment, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, with phone as modem plans, mobile broadband card plans, wireless router plans, etc.). Software License If Boost provides you software as part of the Service and there are not software license terms provided with the software (by Boost or by a third party), then Boost grants you a limited, revocable, non-exclusive, non-transferable license to use the software to access the Services for your own individual use. You will not sell, resell, transfer, copy, translate, publish, create derivative works of, make any commercial use of, modify, reverse engineer, decompile, or disassemble the software. Boost may revoke this license at any time. Fees, Activation &
Miscellaneous Charges Based on our Policies, we may charge activation, prepayment, reactivation, program, or other fees to establish, change, or maintain Services. Certain transactions may also be subject to a charge (for example, convenience payment, changing phone numbers, handset upgrades, etc.). You will be provided notice of these types of fees before we complete the requested transaction. Usage Charges The types of charges that you incur will vary depending on the Service used and your service plan. You are responsible for the Services on your account and associated charges, including charges made by a person you permit to have direct or indirect access to your device even if you did not authorize its use. Charges may include, but are not limited to, prepayment for service charges; charges for additional services; and 26 General Terms and Conditions of Service effective 7-1-13 taxes, surcharges, and fees associated with your Services. For the actual usage charges applicable to your Service, see the detailed plan or other information we provide or refer you to during the sales transaction or on our website. Depending on your Services, charges for additional services may include operator and directory assistance, voicemail, call forwarding, data calls, texts, and Web access. If you (the account holder) allow end users to access or use your Device, you authorize end users to access, download, and use Services. You will generally be charged for use of Services before or at the time of use in accordance with your service plan. In certain instances, we may charge at some point after you use the Service. Rates that vary based on the time of access will be determined based on the location of the network equipment providing service and not the location of your Device or your Devices area code
(if applicable). Charges are generally deducted from your account balance (for example, pay-per-
use charges, subscription charges, etc.), though in some instances you may be able to pay for certain Services through a credit card, debit card, or other payment method. If you have incurred charges or fees that were not charged prior to your account balance reaching a zero balance, we may deduct these outstanding, unpaid charges and fees from any subsequent amounts you add to your account balance. Types of Charges We typically assess the following types of charges: (1) pay-per-use charges, which are charges assessed each time a Service is used;
(2) subscription charges, which are charges that allow you access to a Service or provide you a certain amount of use of a Service for a defined period of time. Subscription charges for Services end at 11:59 p.m., in the time zone in which your phone number is based, on the last day of your subscription period. Also, depending on your Service, certain types of subscription charges effective 7-1-13 General Terms and Conditions of Service 27 may be assessed automatically upon activation and automatically assessed for subsequent subscription periods; and (3) download charges, which are charges assessed when you download or access content, which we collect on behalf of ourselves or third-party content providers. How We Calculate Your Charges Regular Voice Calls: We round up partial minutes of use to the next full minute. Time starts when you press Talk or your Device connects to the network and stops when you press End or the network connection otherwise breaks. Youre charged for all calls that connect, even to answering machines, voicemail, or voice transcription services. You wont be charged for unanswered calls or if you get a busy signal. For incoming calls answered, youre charged from the time shortly before the Device starts ringing until you press End or the network connection otherwise breaks. Youre charged for the entire call based on the rate that applies to the time period in which the call starts. However, the types of charges actually deducted from your account balance will vary depending on your Service. Call time data displayed on your Device may be inaccurate and may not be relied upon for determining charges to your account. Call time for a single call may be limited. If the call exceeds the limit, then it may be automatically terminated. Data Usage: Depending on your Service, you may be charged for data usage. Unless we specifically tell you otherwise, data usage is measured in bytes, kilobytes, megabytes, and gigabytesnot in minutes/time. 1024 bytes equals 1 kilobyte (KB), 1024 KB equals 1 megabyte, and 1024 megabytes equals 1 gigabyte. Bytes are rounded up to KB, so you will be charged at least 1 KB for each data usage session (data session). Rounding occurs at the end of each data session and sometimes during a data session. Depending on your data Services, usage may be charged against an 28 General Terms and Conditions of Service effective 7-1-13 allowance or on a fixed price per KB, and you may be subject to limitations on the amount of data usage. If you are charged on a fixed price per KB, any fractional cents will be rounded up to the next cent. You are charged for all data directed to your Devices Internet address, including data sessions you did not initiate and for incomplete transfers. As long as your Device is connected to our data networks, you may incur data charges. Examples of data for which you will be charged includes the size of a requested file or Data Content (game, ringer, etc.); Web page graphics (logos, pictures, banners, advertisement, etc.); additional data used in accessing, transporting, and routing the file on our network; data from partial or interrupted downloads; re-sent data; and data associated with unsuccessful attempts to reach websites or use applications. These data charges are in addition to any charges for the Data Content itself
(game, ringer, etc.). Data used and charged to you will vary widely, even between identical actions or data sessions. Estimates of data usagefor example, the size of downloadable filesare not reliable predictors of actual usage. Taxes & Government Fees You agree to pay all federal, state, and local taxes, fees, and other assessments that were required by law to collect and remit to the government on the Services that we provide to you. These charges may change from time to time without advance notice. Surcharges You agree to pay all Boost surcharges
(Surcharges), which may include, but are not limited to: Federal Universal Service; Regulatory and Administrative charges; gross receipts charges, and other charges. Surcharges are not taxes, and we are not required by law to assess them. They are part of our rates we choose, at our discretion, to collect from you to recover certain costs, and are kept by us. The number and type effective 7-1-13 General Terms and Conditions of Service 29 of Surcharges will be provided and may vary depending upon the location of the transaction or the primary account address of the payment method or Device and can change over time. We determine the amount for these charges, and these amounts are subject to change as are the components used to calculate these amounts. We will provide you notice of any changes to Surcharges in a manner consistent with this Agreement (see Providing Notice To Each Other Under The Agreement section). However, because some Surcharges are based on amounts set by the government or based on government formulas, it will not always be possible to provide advance notice of new Surcharges or changes in the amount of existing Surcharges. Information on Surcharges is provided during the sales transaction and is available on our website. Disputing Charges Any dispute to a charge that we assess you must be made in writing within 60 days of the date we deduct the charge from your account balance. You accept all charges not properly disputed within the above time period. About Account Balances To keep your account active and avoid service interruptions, you must either maintain a positive account balance at all times or pay any applicable subscription charges (depending on your service plan). Account balances are not transferable, redeemable for cash, or refundable; that is, once you make payment on your account, you are provided a credit on your account that can only be used to pay for our Services during the effective period, which varies depending on your service plan. Positive account balances are forfeited if they are not used within the effective period specified in your service plan (if you properly 30 General Terms and Conditions of Service effective 7-1-13 replenish your account balance during the effective period, the effective period restarts). If you do not use your account balance during the effective period, your account balance will expire and you will not be entitled to a refund or service credit. Your Service will be interrupted if you fail to maintain a positive account balance or timely pay applicable subscription charges for each effective period. When this service interruption occurs, you will be given a period of time (which varies depending on your service plan) to make any appropriate payments on your account. If you do not make such payments within this time period, your account will be cancelled. If your account is cancelled, you will lose any phone number, identification number, or email address associated with your account. Reactivation fees will apply if you choose to restart Service after cancellation. There may be limits over which your account balance may not exceed. See the detailed plan or other information we provide or refer you to during the sales transaction (also available at boostmobile.com) for the account status rules that apply to your Service. Switching between Service Plans: Unless otherwise provided in the detailed plan or other information we provide or refer you to during the sales transaction, you may switch to any current service plan. If you switch service plans, you may not receive a refund of any portion of any previously paid service charges and you may lose all of your remaining unused minutes, messages, and data allotment. Some service plans are available only on certain phones. Check boostmobile.com for details and options. No Refunds of Re-Boost and Monthly Charges:
We are not responsible for, nor do we refund, lost, stolen, misused, or damaged Re-Boost cards. We do not accept returns of or provide refunds for Re-Boost cards. Please ask your retailer any questions regarding its return policy. Re-Boost cards must be applied to your account within the time specified on the card. All Re-Boost sales are effective 7-1-13 General Terms and Conditions of Service 31 final and non-refundable regardless of who uses or possesses your mobile phone or Device after you purchase services, and regardless of whether the mobile phone or Device is used with your consent or knowledge. Establishing or Replenishing Account Balances Information on how you can establish and maintain an account balance will be provided at activation and is also available at boostmobile. com or through Boost Customer Care. The replenishment methods available to you will depend on the terms of your Services. A fee may apply to certain replenishment methods. Some service plans may provide for automatic account balance replenishment through, for example, automatic billing to a credit card or debit card or automatic debit from an eligible account with a financial institution. Payment through these methods may be subject to limitations, including, but not limited to, the number of times an account may be debited or charged in a particular time period; the amount that may be debited or charged from an account; or other limitations imposed by us or the financial institution that holds the account. Protecting Our Networks & Services We can take any action to: (1) protect our networks, our rights and interests, or the rights of others; or (2) optimize or improve the overall use of our networks and Services. Some of these actions may interrupt or prevent legitimate communications and usagefor example, message filtering/blocking software to prevent spam or viruses; limiting throughput; limiting access to certain websites, applications or other Data Content; prohibitions on unintended uses
(for example, use as a dedicated line or use as a monitoring service); etc. For additional information on what we do to protect our customers, networks, 32 General Terms and Conditions of Service effective 7-1-13 Services and equipment, see our Acceptable Use Policy and Visitors Agreement at our website. Your Privacy Our Privacy Policy is available at boostmobile. com/privacy. This policy may change from time to time, so review it with regularity and care. Call Monitoring: To ensure the quality of our Services and for other lawful purposes, we may monitor or record calls you make to us or we make to you (for example, your conversations with our customer service or sales departments). Authentication and Contact: You (the account holder) may password protect your account information by establishing a personal identification number (PIN). You may also set a backup security question and answer in the event you forget your PIN. You agree to protect your PIN, passwords, and other account access credentials like your backup security question from loss or disclosure. You further agree that Boost may, in our sole discretion, treat any person who presents your credentials that we deem sufficient for account access as you or an authorized user on the account for disclosure of information or changes in Service. You agree that we may contact you for Service-related reasons through the contact information that you provide, through the Services or Devices to which you subscribe, or through other available means, including text message, email, fax, recorded message, mobile, residential or business phone, or mail. CPNI: As we provide telecommunications products and Services to you (the account holder), we develop information about the quantity, technical configuration, type, location, and destination of telecommunications products and Services you use, as well as some other information found on your bill (CPNI). Under federal law, you have the right, and we have a duty, to protect the confidentiality of your CPNI. For example, we implement safeguards that are designed to protect your CPNI, including effective 7-1-13 General Terms and Conditions of Service 33 authentication procedures when you contact us. For some accounts with a dedicated Boost representative, we may rely on contacting your pre-established point of contact as the standard authentication measure. Third-Party Applications: If you use a third-
party application, the application may access, collect, use, or disclose your personal information or require Boost to disclose your informationincluding location information
(when applicable)to the application provider or some other third party. If you access, use, or authorize third-party applications through the Services, you agree and authorize Boost to provide information related to your use of the Services or the application(s). You understand that your use of third-party applications is subject to the third partys terms and conditions and policies, including its privacy policy. Be sure that you have reviewed and are comfortable with the third partys policies before using its application on your device. Information on Devices: Your Device may contain sensitive or personal information (for example, pictures, videos, passwords, or stored credit card numbers). Boost is not responsible for any information on your Device, including sensitive or personal information. If possible, you should remove or otherwise safeguard any sensitive or personal information when your Device is out of your possession or control, for example, when you relinquish, exchange, return, or recycle your Device. By submitting your Device to us, you agree that our employees, contractors, or vendors may access all of the information on your Device. If you exchange, return, or recycle your Device through us, we typically attempt to erase all data on your Device, but you must remove all data from your Device before you provide it to us. 34 General Terms and Conditions of Service effective 7-1-13 Location-Enabled Services Our networks generally know the location of your Device when it is outdoors and/or turned on. By using various technologies to locate your Device, we can provide enhanced emergency 911 services and optional location-enabled services provided by us or a third party. Network coverage or environmental factors (such as structures, buildings, weather, geography, landscape, and topography) can significantly impact the ability to access your Devices location information and use of location-enabled services. You agree that any authorized user may access, use, or authorize Boost or third-party location-enabled applications through the Services. You understand that your use of such location-enabled applications is subject to the applications terms and conditions and policies, including its privacy policy. If you activate location-enabled services for devices used by other authorized users, you agree to inform the authorized user(s) of the terms of use for location-
enabled applications and that the Device may be located. 911 Or Other Emergency Calls Public safety officials advise that when making 911 or other emergency calls, you should always be prepared to provide your location information. Unlike traditional wireline phones, depending on a number of factors (for example, whether your Device is GPS-enabled, where you are, whether local emergency service providers have upgraded their equipment, etc.), 911 operators may not know your phone number, your location, or the location of your Device. In certain circumstances, an emergency call may be routed to a state patrol dispatcher or alternative location set by local emergency service providers. Enhanced 911 service (E911)where enabled by local emergency authoritiesuses GPS technology to provide location information. effective 7-1-13 General Terms and Conditions of Service 35 Even when available, however, E911 does not always provide accurate location information. If your Device is indoors or for some other reason cannot acquire a satellite signal, you may not be located. Some Devices have a safety feature that prevents use of the keypad after dialing 911you should follow voice prompts when interacting with emergency service providers employing interactive voice response systems to screen calls. If Your Device Is Lost or Stolen Call us immediately if your Device is lost or stolen so we can freeze your account. You may be responsible for usage charges before you notify us of the alleged loss or theft. You agree to cooperate if we choose to investigate the matter
(provide facts, sworn statements, etc.). We may not credit or refund any account balance if you choose to terminate Services as a result of loss or theft of your Device. If you do not either activate a new device or notify us that you have found your Device within 60 days from the date we froze your account, your account will be deactivated, we may assess a charge equal to the balance in your account (which is not refundable), and, if applicable, you will lose your phone number. Disclaimer of Warranties UNLESS EXPRESSLY PROVIDED IN WRITING OTHERWISE, WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT ALLOWED BY LAW) ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICES (INCLUDING YOUR DEVICE AND ANY SOFTWARE OR APPLICATIONS ON YOUR DEVICE). WE DONT PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES AND DONT AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR BEHALF. BOOST PROVIDES ALL SOFTWARE 36 General Terms and Conditions of Service effective 7-1-13 AND APPLICATIONS ON AN AS IS BASIS WITH ALL FAULTS, ERRORS, AND DEFECTS. You Agree That We Are Not Responsible For Certain Problems You agree that neither we nor our parent, subsidiary, or affiliate companies, nor our vendors, suppliers, or licensors are responsible for any damages, delay, interruption or other failure to perform resulting from: (a) anything done or not done by someone else; (b) providing or failing to provide Services, including, but not limited to, deficiencies or problems with a Device or network coverage (for example, dropped, blocked, interrupted Services, etc.); (c) traffic or other accidents, or any health-related claims relating to our Services; (d) Data Content or information accessed while using our Services;
(e) an interruption or failure in accessing or attempting to access emergency services from a Device, including through 911, Enhanced 911 or otherwise; (f) interrupted, failed, or inaccurate location information services; (g) information or communication that is blocked by a spam filter;
(h) damage to your Device or any computer or equipment connected to your Device, or damage to or loss of any information stored on your Device, computer, equipment, or Boost storage space from your use of the Services or from viruses, worms, or downloads of malicious content, materials, data, text, images, video, or audio; or
(i) things beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc.), riot, strike, war, terrorism, or government orders or acts. You should implement appropriate safeguards to secure your Device, computer, or equipment and to backup your information stored on each. effective 7-1-13 General Terms and Conditions of Service 37 You Agree That Our Liability Is Limited No Consequential Damages TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY FOR MONETARY DAMAGES FOR ANY CLAIMS THAT YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED PERIOD. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE, MULTIPLE, OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR RELATED TO PROVIDING OR FAILING TO PROVIDE SERVICES IN CONNECTION WITH A DEVICE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND SERVICES. DISPUTE RESOLUTION AND ARBITRATION PLEASE READ THIS CAREFULLY; IT AFFECTS YOUR RIGHTS In those rare instances where your concern is not resolved to your satisfaction through calls to our customer care, you and Boost each agree to try to resolve those disputes in good faith after you provide written notice of the dispute as set forth below. If the dispute is not resolved, you and Boost agree that the dispute will be resolved through individual binding arbitration or small claims court, instead of courts of general jurisdiction. Mandatory Arbitration and Waiver of Class Action Instead of suing in court, you and Boost agree to arbitrate all Disputes (as defined below) on an individual, non-representative, basis. You agree 38 General Terms and Conditions of Service effective 7-1-13 that, by entering into this Agreement, you and Boost are waiving the right to a trial by jury or to participate in a class action or representative action. This agreement to arbitrate is intended to be broadly interpreted. In arbitration, there is no judge or jury. Instead Disputes are decided by a neutral third-party arbitrator in a more informal process than in court. In arbitration, there is limited discovery and the arbitrators decision is subject to limited review by courts. However, just as a court would, the arbitrator must honor the terms of the Agreement and can award damages and relief, including any attorneys fees authorized by law. Disputes shall include, but are not limited to, any claims or controversies against each other related in any way to or arising out of in any way our Services or the Agreement, including, but not limited to, coverage, Devices, billing services and practices, policies, contract practices (including enforceability), service claims, privacy, or advertising, even if the claim arises after Services have terminated. Disputes also include, but are not limited to, claims that: (a) you or an authorized or unauthorized user of the Services or Devices bring against our employees, agents, affiliates, or other representatives; (b) you bring against a third party, such as a retailer or equipment manufacturer, that are based on, relate to, or arise out of in any way our Services or the Agreement; or (c) that Boost brings against you. Disputes also include, but are not limited to, (i) claims in any way related to or arising out of any aspect of the relationship between you and Boost, whether based in contract, tort, statute, fraud, misrepresentation, advertising claims or any other legal theory; (ii) claims that arose before this Agreement or out of a prior Agreement with Boost; (iii) claims that are subject to on-going litigation where you are not effective 7-1-13 General Terms and Conditions of Service 39 a party or class member; and/or (iv) claims that arise after the termination of this Agreement. Dispute Notice and Dispute Resolution Period Before initiating an arbitration or a small claims matter, you and Boost each agree to first provide to the other a written notice (Notice of Dispute), which shall contain: (a) a written description of the problem and relevant documents and supporting information;
and (b) a statement of the specific relief sought. A Notice of Dispute to Boost should be sent to: General Counsel; Arbitration Office; 12502 Sunrise Valley Drive, Mailstop VARESA0202-2C682; Reston, Boostia 20191. Boost will provide a Notice of Dispute to you in accordance with the Providing Notice To Each Other Under The Agreement section of this Agreement. Boost will assign a representative to work with you and try to resolve your Dispute to your satisfaction. You and Boost agree to make attempts to resolve the Dispute prior to commencing an arbitration or small claims action. If an agreement cannot be reached within forty-five (45) days of receipt of the Notice of Dispute, you or Boost may commence an arbitration proceeding or small claims action. Arbitration Terms, Process, Rules and Procedures
(1) Unless you and Boost agree otherwise, the arbitration will be conducted by a single, neutral arbitrator and will take place in the county of the last billing address of the Service. The arbitration will be governed by either: (a) rules that we mutually agree upon; or (b) the JAMS Comprehensive Arbitration Rules &
Procedures (the JAMS Rules), as modified by this agreement to arbitrate, including the rules about the filing, administration, discovery and arbitrator fees. The JAMS rules are available on its website at jamsadr.com. Notwithstanding 40 General Terms and Conditions of Service effective 7-1-13 any JAMS Rule to the contrary or any other provision in arbitration rules chosen, by agreement, to govern the arbitration, we each agree that all issues regarding the Dispute are delegated to the arbitrator to decide, except that only a court (and not the arbitrator) shall decide any disagreements regarding the scope and enforceability of this agreement to arbitrate.
(2) The Federal Arbitration Act (FAA) applies to this Agreement and arbitration provision. We each agree that the FAAs provisionsnot state lawgovern all questions of whether a Dispute is subject to arbitration. To the extent that this agreement to arbitrate conflicts with the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards for Procedural Fairness (the Minimum Standards), the Minimum Standards in that regard will apply. However, nothing in this paragraph will require or allow you or Boost to arbitrate on a class-wide, representative or consolidated basis.
(3) The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that partys individual claim. YOU AND BOOST AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A CLASS MEMBER IN ANY PUTATIVE CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Boost expressly agree otherwise, the arbitrator may not consolidate more than one persons claims, and may not otherwise preside over any form of a representative or class proceeding. If any portion of this provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void. effective 7-1-13 General Terms and Conditions of Service 41
(4) We each are responsible for our respective costs, including our respective counsel, experts, and witnesses. Boost will pay for any filing or case management fees associated with the arbitration and the professional fees for the arbitrators services.
(5) An arbitrators award will be a written statement of the disposition of each claim and will also provide a concise written statement of the essential findings and conclusions which form the basis of the award. The arbitrators decision and award is final and binding, with some limited court review under the FAA, and judgment on the award may be entered in any court with jurisdiction.
(6) As an alternative to arbitration, we may resolve Disputes in small claims court in the county of your most recent billing address. In addition, this arbitration agreement does not prevent you from bringing your Dispute to the attention of any federal, state, or local government agency. Such agencies can, if the law allows, seek relief against Boost on your behalf. No Trial By Jury and No Class Actions IF FOR ANY REASON A CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY PROCEEDS IN COURT RATHER THAN IN ARBITRATION, REGARDLESS OF WHETHER THE CLAIM IS AN ACTION, COUTERCLAIM OR ANY OTHER COURT PROCEEDING, WE EACH AGREE THAT TO THE EXTENT ALLOWED BY LAW, THERE WILL NOT BE A JURY TRIAL OR CLASS ACTION AND WE EACH UNCONDITIONALLY (1) WAIVE ANY RIGHT TO TRIAL BY JURY AND (2) WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS, INCLUDING JOINING A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY OR ASSERT A CLAIM IN A REPRESENTATIVE 42 General Terms and Conditions of Service effective 7-1-13 CAPACTITY ON BEHALF OF ANYONE ELSE IN ANY OTHER PROCEEDING. Indemnification You agree to indemnify, defend, and hold Boost and our subsidiaries, affiliates, parent companies, vendors, suppliers, and licensors harmless from any claims arising out of or relating to your actions, including, but not limited to, your use of the Service and any information you submit, post, transmit, or make available via the Service;
failing to provide appropriate notices regarding location-enabled services (see Location-
Enabled Services section); failure to safeguard your passwords, backup question to your shared secret question, or other account information; or violating this Agreement or any policy referenced in this Agreement, any applicable law or regulation, or the rights of any third party. Providing Notice To Each Other Under The Agreement Except as the Agreement specifically provides otherwise, you must deliver written notice to us by mail to Attn: Boost, NSSG SBU, 1084 Laurel Rd., London, KY 40744 or email to Boostmobilecustomerassistance@
boostmobile.com. We will provide you notice by correspondence to your last known address in our records, to any fax number or email address youve provided us, by calling you on your Device or any other phone number youve provided us, by voice message on your Device or any other phone number youve provided us, or by text message on your Device. Other Important Terms Subject to federal law or unless the Agreement specifically provides otherwise, this Agreement is governed solely by the laws of the state encompassing the area code assigned to your effective 7-1-13 General Terms and Conditions of Service 43 The rights, obligations, and commitments in the Agreement thatby their naturewould logically continue beyond the termination of Services (for example, those relating to billing, payment, 911, dispute resolution, no class action, no jury trial) survive termination of Services.
[End General Terms and Conditions of Service]
Device, without regard to the conflicts of law rules of that state. If either of us waives or doesnt enforce a requirement under this Agreement in an instance, we dont waive our right to later enforce that requirement. Except as the Agreement specifically provides otherwise, if any part of the Agreement is held invalid or unenforceable, the rest of this Agreement remains in full force and effect. This Agreement isnt for the benefit of any third party except our corporate parents, affiliates, subsidiaries, agents, and predecessors and successors in interest. You cant assign the Agreement or any of your rights or duties under it unless we agree to the assignment. We can assign the Agreement without notice. You cannot in any manner resell Devices or Services to another party. You cannot export any Device. The Agreement and the documents it incorporates make up the entire agreement between us and replaces all prior written or spoken agreements you cant rely on any contradictory documents or statements by sales or service representatives. 44 General Terms and Conditions of Service effective 7-1-13 2015 Boost Mobile USA, L.P. All rights reserved. The Boost Mobile name and signature and the Boost Mobile name and logo are registered trademarks of Boost Enterprises Ltd. and used under license by Boost Mobile. Other marks are the property of their respective owners. boostmobile.com
1 2 3 4 | Internal photo | Internal Photos | 4.27 MiB | / December 01 2016 |
3. Photographs of EUT Internal Photograph of EUT Report No.: EP551803 Brand Name: ZTE / Model Name: ZTE N9521 GPS/Glonass Antenna <Rx>
WWAN Diversity Antenna <Rx>
Bluetooth & WLAN Antenna <Tx/Rx>
WWAN Main Antenna <Tx/Rx>
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Brand Name: ZTE / Model Name: ZTE N9521 SPORTON INTERNATIONAL (SHENZHEN) INC. TEL : +86-755-8637-9589 FAX : +86-755-8637-9595 FCC ID : SRQ-ZTEN9521 Page Number Report Issued Date Report Version
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1 2 3 4 | External photo | External Photos | 1.38 MiB | / December 01 2016 |
1. Photographs of EUT External Photograph of EUT Report No.: EP551803 Brand Name: ZTE / Model Name: ZTE N9521 SPORTON INTERNATIONAL (SHENZHEN) INC. TEL : +86-755-8637-9589 FAX : +86-755-8637-9595 FCC ID : SRQ-ZTEN9521 Page Number Report Issued Date Report Version
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: Rev. 01 2. Photographs of EUT Photograph of Accessory Report No.: EP551803 Brand Name: ZTE / Model Name: ZTE N9521 Specification of Accessory AC Adapter ZTE STC-A515A-Z ZTE Battery Li3834T43P3h965844 USB Cable 1meter,shielded cable, without ferrite core Remark: For accessories equipped with this EUT, please refer to the following photos. Brand Name Model Name Brand Name Model Name Signal Line Type SPORTON INTERNATIONAL (SHENZHEN) INC. TEL : +86-755-8637-9589 FAX : +86-755-8637-9595 FCC ID : SRQ-ZTEN9521 Page Number Report Issued Date Report Version
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1 2 3 4 | ID Label | ID Label/Location Info | 182.24 KiB |
MODEL:ZTE N9521 FCC ID:SRQ-ZTEN9521 MEID DEC:XXX XXX XXX XXX XXXXXX MEID HEX:XXX XXX XXX XXXXX S/N:XXXXXXXXXXXX MODEL:ZTE N9521 FCC ID:SRQ-ZTEN9521 1 50#PET 2 +/-0.2mm;
3 N9521 ZX669.63JA-01/30
1 2 3 4 | Declaration of authorization | Cover Letter(s) | 12.29 KiB |
RF_160, Issue 03 SPORTON INTERNATIONAL (KUNSHAN) INC No. 3-2, PingXiang Road, Kunshan, Jiangsu Province, P.R.C. Kunshan China
<ZTE Corporation>
ZTE Plaza, Keji Road South, Shenzhen, China Shenzhen China Declaration of Authorization We Name:
Address:
City:
Country:
Declare that:
Name Representative of agent: Michael Lin (1) Agent Company name:
Address:
City:
Country is authorized to apply for Certification of the following product(s):
Product description: CDMA/LTE Multi-mode Digital Mobile Phone Model Name: ZTE N9521 Trademark: ZTE on our behalf. Date:
City:
Name:
Function:
Certification Manager June 16, 2015 Min Zhang (2) China Signature:
Notes:
(1): Required for FCC application
(2): For FCC it must be the Grantee Code owner or the authorized agent.
1 2 3 4 | confidentiality | Cover Letter(s) | 17.33 KiB |
FCC, Request for non-disclosure RF_501, Issue 6 Date: 16-Jul-10 Page 1 of 1 Company Name: ZTE Corporation Address:
City:
Country:
ZTE Plaza, Keji Road South, Shenzhen, China Shenzhen China Edisonstraat 12A 6902 PK ZEVENAAR The Netherlands To: Telefication B.V., Dept. FCC TCB Subject: Request for confidentiality FCC ID: SRQ-ZTEN9521 Reference number: ######
Dear FCC TCB, 1. Long-Term Confidentiality Pursuant to 47 CFR Section 0.459(a) & (b), we hereby requests non-disclosure and confidential treatment of the following materials submitted in support of FCC certification application:
Bill(s) of Material Block Diagrams Operational Description Schematic Diagrams Tune-up Procedure Above materials contain secrets, proprietary and technical information, which would customarily be guarded from competitors under 47 CFR, section 0.457(d)(2). Disclosure or publication or any portion of this company confidential material to other parties could cause substantial competitive harm and provide unjustified benefits for competitors. 2. Short-Term Confidentiality (STC) Pursuant to Public Notice DA 04-1705 of the Commissions policy, in order to comply with the marketing regulations in 47 CFR 2.803 and the importation rules in 47 CFR 2.1204, applicant hereby requests Short-Term Confidential treatment of the following materials (note 1):
Internal Photos Users Manual Test Set-up Photos External Photos Justification: The applicant deems to be trade secrets and proprietary. Planned Release Date STC: 180 Days (notes 2, 3, 4, 5) Name and signature of applicant: Min Zhang Date: June 16, 2015 Notes:
1) A document or type of document can only have ONE type of confidentiality!
2) Short-Term confidentiality is in principle for 45 days from date of grant; it can be extended max 3 times (total time 180 days max.)!
3) FCC must be informed when marketing begins earlier. 4) Release takes place automatically thus extension must be requested in time. Telefication does not remind you of this!
5) Request for extension or for release must be received by Telefication at least 7 days before date of actual marketing or before expiration of the STC period
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2015-07-16 | JBP - Part 15 Class B Computing Device Peripheral | Original Equipment | |
2 | 2412 ~ 2462 | DTS - Digital Transmission System | ||
3 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | ||
4 | 1851.25 ~ 1908.75 | PCE - PCS Licensed Transmitter held to ear |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 4 | Effective |
2015-07-16
|
||||
1 2 3 4 | Applicant's complete, legal business name |
ZTE Corporation
|
||||
1 2 3 4 | FCC Registration Number (FRN) |
0022602015
|
||||
1 2 3 4 | Physical Address |
ZTE Plaza, Keji Road South
|
||||
1 2 3 4 |
Shenzhen, N/A
|
|||||
1 2 3 4 |
China
|
|||||
app s | TCB Information | |||||
1 2 3 4 | TCB Application Email Address |
c******@telefication.com
|
||||
1 2 3 4 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
1 2 3 4 |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
|||||
1 2 3 4 |
B1: Commercial mobile radio services equipment in the following 47 CFR Parts 20, 22 (cellular), 24,25 (below 3 GHz) & 27
|
|||||
app s | FCC ID | |||||
1 2 3 4 | Grantee Code |
SRQ
|
||||
1 2 3 4 | Equipment Product Code |
ZTEN9521
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 4 | Name |
Y******** G********
|
||||
1 2 3 4 | Title |
Certification Manager
|
||||
1 2 3 4 | Telephone Number |
+86-2********
|
||||
1 2 3 4 | Fax Number |
+86-2********
|
||||
1 2 3 4 |
g******@zte.com.cn
|
|||||
app s | Technical Contact | |||||
1 2 3 4 | Firm Name |
SPORTON INTERNATIONAL (KUNSHAN) INC
|
||||
1 2 3 4 | Name |
M**** L****
|
||||
1 2 3 4 | Physical Address |
No. 3-2, PingXiang Road, Kunshan
|
||||
1 2 3 4 |
China
|
|||||
1 2 3 4 | Telephone Number |
86-05********
|
||||
1 2 3 4 | Fax Number |
86-05********
|
||||
1 2 3 4 |
M******@Sporton.com.tw
|
|||||
app s | Non Technical Contact | |||||
1 2 3 4 | Firm Name |
SPORTON INTERNATIONAL (KUNSHAN) INC
|
||||
1 2 3 4 | Name |
M**** L********
|
||||
1 2 3 4 | Physical Address |
No. 3-2, PingXiang Road, Kunshan
|
||||
1 2 3 4 |
China
|
|||||
1 2 3 4 | Telephone Number |
86-05********
|
||||
1 2 3 4 | Fax Number |
86-05********
|
||||
1 2 3 4 |
M******@Sporton.com.tw
|
|||||
app s | Confidentiality (long or short term) | |||||
1 2 3 4 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 01/12/2016 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 4 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 4 | Equipment Class | JBP - Part 15 Class B Computing Device Peripheral | ||||
1 2 3 4 | DTS - Digital Transmission System | |||||
1 2 3 4 | DSS - Part 15 Spread Spectrum Transmitter | |||||
1 2 3 4 | PCE - PCS Licensed Transmitter held to ear | |||||
1 2 3 4 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | CDMA/LTE Multi-mode Digital Mobile Phone | ||||
1 2 3 4 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 4 | Modular Equipment Type | Does not apply | ||||
1 2 3 4 | Purpose / Application is for | Original Equipment | ||||
1 2 3 4 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 4 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 4 | Grant Comments | Power Output is conducted. SAR compliance for body worn operating conditions is limited to the specific configuration tested for this filing. Body worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 10 mm separation between the device and the user's body, which includes use as hotspot. End users must be informed of the body worn requirements for satisfying RF Exposure compliance. The highest reported SAR values for head, body-worn accessory, product specific (wireless router), and simultaneous transmission use conditions are 0.32 W/kg, 0.73 W/kg, 0.73 W/kg, and 1.57 W/kg, respectively. This device has a 20 MHz bandwidth mode. | ||||
1 2 3 4 | Power Output is conducted. End-users must be informed of transmitter operating conditions for satisfying RF exposure compliance. | |||||
1 2 3 4 | Power Output is ERP for part 22 and 90 and EIRP for Part 24. SAR compliance for body-worn operating conditions is limited to the specific configuration tested for this filing. Body-worn operations are restricted to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 10 mm separation between the device and the user's body, which includes use as hotspot. End users must be informed of the body worn requirements for satisfying RF Exposure compliance. The highest reported SAR for head, body-worn accessory, product specific, simultaneous transmission, and extremity (hand) exposure conditions are 0.50 W/kg, 1.18 W/kg, 1.21 W/kg, 1.57 W/kg and 3.49 W/kg, respectively. This device contains functions that are not operational in U.S. Territories. This filing is only applicable for U.S. operations. HAC Rating: M4/T3 (ANSI C63.19 - 2011) | |||||
1 2 3 4 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 4 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 4 | Firm Name |
SPORTON International(KunShan) Inc
|
||||
1 2 3 4 |
SPORTON International(KunShan) Inc.
|
|||||
1 2 3 4 | Name |
M******** L******
|
||||
1 2 3 4 | Telephone Number |
86-51********
|
||||
1 2 3 4 |
M******@sporton.com.tw
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15B | CC | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 2412 | 2462 | 0.466 | |||||||||||||||||||||||||||||||||||
2 | 2 | 15C | CC | 2402 | 2480 | 0.00086 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0022000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
4 | 1 | 22H | HC | 824.7 | 848.31 | 0.173 | 0.0024 ppm | 1M28F9W | |||||||||||||||||||||||||||||||||
4 | 2 | 24E | HC | 1851.25 | 1908.75 | 0.231 | 0.0069 ppm | 1M28F9W | |||||||||||||||||||||||||||||||||
4 | 3 | 9 | HC | 817.9 | 823.1 | 0.274 | 0.0049 ppm | 1M28F9W | |||||||||||||||||||||||||||||||||
4 | 4 | 24E | 1850.7 | 1914.3 | 0.199 | 0.0021 ppm | 18M5G7D | ||||||||||||||||||||||||||||||||||
4 | 5 | 24E | 1850.7 | 1914.3 | 0.199 | 0.0021 ppm | 18M4W7D | ||||||||||||||||||||||||||||||||||
4 | 6 | 24E | 1850.7 | 1914.3 | 0.238 | 0.0021 ppm | 4M51G7D | ||||||||||||||||||||||||||||||||||
4 | 7 | 24E | 1850.7 | 1914.3 | 0.204 | 0.0021 ppm | 4M50W7D |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC