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1 2 3 4 | UserMan for e-label | Users Manual | 1.06 MiB | June 04 2020 / December 01 2020 | delayed release |
Legal and Regulation Model Name: WX3310-B0 Product Name: Dual Band Wireless AX Gigabit Extender Importer: Zyxel Communications, inc, 1130 North Miller Street Anaheim, CA92806-200 cercor: = FE legwx2310-B0 2468C-WX3310B0 CAN ICES-3 (B)INMB-3(8) FCC Warning Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation, Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment, This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which is found by turing the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna Increase the separation between the equipment or devices Connect the equipment to an outlet other than the receiver's Consult @ dealer or an experienced radio/TV technician for assistance
1 2 3 4 | Users Manual | Users Manual | 2.84 MiB | June 03 2020 / December 01 2020 | delayed release |
Users Guide WX3310-B0 Dual-Band Wireless AX Gigabit Extender Default Login Details Web Address http://zyxelsetup (Windows) http://zyxelsetup.local (Mac) LAN IP Address http://(DHCP-assigned IP) OR http://192.168.1.2 Password
(See the device label) Version 1.0 Edition 2, 03/2020 Copyright 2020 Zyxel Communications Corporation IMPORTANT!
READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate. Related Documentation Quick Start Guide More Information The Quick Start Guide shows how to connect the WX3310 and access the Web Configurator. Go to support.zyxel.com to find other information on the WX3310. WX3310-B0 Users Guide 2 Document Conventions Warnings and Notes These are how warnings and notes are shown in this guide. Warnings tell you about things that could harm you or your device. Note: Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations. Syntax Conventions The WX3310 may be referred to as the WX in this guide. Product labels, screen names, field labels and field choices are all in bold font. A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Configuration >
Network > IP Setting means you first click Configuration in the navigation panel, then the Network sub menu and finally the IP Setting tab to get to that screen. Icons Used in Figures Figures in this guide may use the following generic icons. The WX3310 icon is not an exact representation of your device. WX3310 Router Switch Internet Server Desktop Laptop WX3310-B0 Users Guide 3 Contents Overview Contents Overview Users Guide ........................................................................................................................................9 Introduction ........................................................................................................................................... 10 The Web Configurator ......................................................................................................................... 16 Modes .................................................................................................................................................... 24 Easy Mode ............................................................................................................................................. 26 Access Point Mode .............................................................................................................................. 31 Repeater Mode .................................................................................................................................... 36 Tutorials .................................................................................................................................................. 41 Technical Reference ........................................................................................................................44 Monitor ................................................................................................................................................... 45 Network ................................................................................................................................................. 51 Wireless LAN .......................................................................................................................................... 54 AP Connection (Repeater Mode) ...................................................................................................... 75 Mesh ....................................................................................................................................................... 79 Maintenance ........................................................................................................................................ 81 Troubleshooting .................................................................................................................................... 87 WX3310-B0 Users Guide 4 Table of Contents Table of Contents Document Conventions ......................................................................................................................3 Contents Overview .............................................................................................................................4 Table of Contents .................................................................................................................................5 Part I: Users Guide............................................................................................ 9 Chapter 1 Introduction ........................................................................................................................................10 1.1 Overview ......................................................................................................................................... 10 1.2 Dual-Band WiFi ................................................................................................................................ 10 1.3 Securing the WX3310 ..................................................................................................................... 11 1.4 Front Panel and LEDs ...................................................................................................................... 11 1.5 Back Panel ...................................................................................................................................... 13 1.6 The WPS Button ............................................................................................................................... 14 1.6.1 Using the WPS Button ............................................................................................................ 14 1.7 The RESET Button ............................................................................................................................. 15 1.7.1 Using the RESET Button .......................................................................................................... 15 Chapter 2 The Web Configurator........................................................................................................................16 2.1 Overview ......................................................................................................................................... 16 2.1.1 What You Can Do in this Chapter ....................................................................................... 16 2.2 Accessing the Web Configurator ................................................................................................. 16 2.3 Preparing your Computer to Access the Web Configurator .................................................... 18 2.3.1 Static IP Configuration in Microsoft Windows .................................................................... 19 2.3.2 Static IP Configuration in MAC OS X ................................................................................... 21 Chapter 3 Modes .................................................................................................................................................24 3.1 Overview ......................................................................................................................................... 24 3.1.1 Web Configurator Modes .................................................................................................... 24 3.1.2 Device Operating Modes .................................................................................................... 24 Chapter 4 Easy Mode ..........................................................................................................................................26 4.1 Overview ......................................................................................................................................... 26 WX3310-B0 Users Guide 5 Table of Contents 4.1.1 What You Can Do in this Chapter ....................................................................................... 27 4.2 Navigation Panel ............................................................................................................................ 27 4.3 Network Map .................................................................................................................................. 28 4.4 Status Screen (Easy Mode) ............................................................................................................ 28 Chapter 5 Access Point Mode............................................................................................................................31 5.1 Overview ......................................................................................................................................... 31 5.1.1 What You Can Do in this Chapter ....................................................................................... 31 5.2 Setting your WX3310 to AP Mode ................................................................................................. 31 5.2.1 Status Screen (AP Mode) ..................................................................................................... 32 5.2.2 AP Navigation Panel ............................................................................................................. 34 Chapter 6 Repeater Mode ..................................................................................................................................36 6.1 Overview ......................................................................................................................................... 36 6.1.1 What You Can Do in this Chapter ....................................................................................... 36 6.2 Setting your WX3310 to Repeater Mode ..................................................................................... 36 6.2.1 Status Screen (Repeater Mode) ......................................................................................... 37 6.2.2 Repeater Navigation Panel ................................................................................................. 39 Chapter 7 Tutorials ...............................................................................................................................................41 7.1 Overview ......................................................................................................................................... 41 7.2 Configuring the WX3310 as an Access Point .............................................................................. 41 7.3 Configuring the WX3310 as a Repeater ...................................................................................... 41 7.3.1 Selecting an AP from an Automatically Detected List ..................................................... 41 7.3.2 Selecting an AP by Manually Entering Security Information ............................................ 42 Part II: Technical Reference........................................................................... 44 Chapter 8 Monitor ................................................................................................................................................45 8.1 Overview ......................................................................................................................................... 45 8.2 What You Can Do .......................................................................................................................... 45 8.3 Log .................................................................................................................................................... 45 8.4 Wireless Monitor .......................................................................................................................... 46 8.5 MBSS Monitor ................................................................................................................................... 48 8.6 Multicast Monitor ............................................................................................................................ 50 Chapter 9 Network...............................................................................................................................................51 WX3310-B0 Users Guide 6 Table of Contents 9.1 Overview ......................................................................................................................................... 51 9.2 What You Can Do .......................................................................................................................... 51 9.3 What You Need To Know .............................................................................................................. 51 9.4 Networking Screen ......................................................................................................................... 52 Chapter 10 Wireless LAN .......................................................................................................................................54 10.1 Overview ....................................................................................................................................... 54 10.2 What You Can Do in this Chapter .............................................................................................. 55 10.3 What You Should Know ............................................................................................................... 55 10.3.1 Wireless Basic ....................................................................................................................... 55 10.3.2 WiFi6 / IEEE 802.11ax ........................................................................................................... 55 10.4 Basic Wireless Network Screen ................................................................................................... 56 10.5 Advanced Wireless Network Screen .......................................................................................... 57 10.6 WPS Screen ................................................................................................................................... 58 10.7 MAC Filter ...................................................................................................................................... 59 10.8 MBSS Screen .................................................................................................................................. 60 10.9 Technical Reference .................................................................................................................... 61 10.9.1 Wireless Network Overview ................................................................................................ 61 10.9.2 Wireless Security Overview ................................................................................................. 63 10.9.3 WiFi Protected Setup (WPS) ............................................................................................... 66 Chapter 11 AP Connection (Repeater Mode) ....................................................................................................75 11.1 Overview ....................................................................................................................................... 75 11.2 What You Can Do in this Chapter .............................................................................................. 75 11.3 Station Screen ............................................................................................................................... 75 11.4 AP List Screen ................................................................................................................................ 76 11.5 WPS Screen ................................................................................................................................... 78 Chapter 12 Mesh....................................................................................................................................................79 12.1 Overview ....................................................................................................................................... 79 12.2 Mesh Screen .................................................................................................................................. 80 Chapter 13 Maintenance......................................................................................................................................81 13.1 Overview ....................................................................................................................................... 81 13.2 What You Can Do in this Chapter .............................................................................................. 81 13.3 Password Screen .......................................................................................................................... 81 13.4 Time Screen ................................................................................................................................... 82 13.5 Firmware Upgrade Screen .......................................................................................................... 83 13.6 Restore Screen .............................................................................................................................. 84 WX3310-B0 Users Guide 7 Table of Contents 13.6.1 Backup Configuration ........................................................................................................ 85 13.6.2 Restore Configuration ........................................................................................................ 85 13.6.3 Back to Factory Defaults .................................................................................................... 85 13.7 Restart Screen ............................................................................................................................... 86 Chapter 14 Troubleshooting..................................................................................................................................87 14.1 Power, Hardware Connections, and LEDs ................................................................................. 87 14.2 WX3310 Access and Login .......................................................................................................... 88 14.3 Internet Access ............................................................................................................................. 89 14.4 Resetting the WX3310 to Its Factory Defaults ............................................................................ 90 14.5 Wireless Problems .......................................................................................................................... 90 Appendix A Wireless LANs ................................................................................................................ 91 Appendix B Customer Support ...................................................................................................... 103 Appendix C Legal Information ...................................................................................................... 109 Index .................................................................................................................................................116 WX3310-B0 Users Guide 8 PART I Users Guide 9 C H A P T E R 1 Introduction 1.1 Overview The WX3310 is a wireless extender that can function as a repeater or an Access Point (AP). Set your WX3310 as an AP if you want to bridge a wired network (LAN) and a wireless LAN (WLAN) in the same subnet. Set your WX3310 as a Repeater if you want to connect an existing wired network through another access point and also lets wireless clients connect to the network through it. It supports WiFi6 that is most suitable in areas with a high concentration of users. See Section 10.3.2 on page 55 for more information on WiFi6. It can also use both 2.4GHz and 5GHz networks at the same time. See Section 1.2 on page 10 for more information on dual-band WiFi. Figure 1 Device Operation Mode Example In Figure 1, the WX3310 that is acting as a Repeater is letting a wireless client connect to an existing wired network and also lets the wireless client connect to the network through the other WX3310 that is acting as an AP. The WX3310 that is acting as an AP is bridging a wired network and a wireless LAN in the same subnet. See Chapter 3 on page 24 for more information on these modes. Use a (supported) web browser to manage the WX3310. 1.2 Dual-Band WiFi By default, the wireless LAN (WLAN) is enabled on the WX3310. IEEE 802.11a/b/g/n/ac/ax compliant clients can wirelessly connect to the WX3310 to access network resources. The WX3310 is a dual-band extender that can use both 2.4G and 5G networks at the same time. You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz band for time sensitive traffic like high-definition video, music, and gaming. WX3310-B0 Users Guide 10 Chapter 1 Introduction Figure 2 Dual-Band Application The WX3310 can act as an Access Point (AP) for IEEE 802.11a/b/g/n/ac/ax wireless clients, such as notebook computers, iPads, smartphones, and so on. It allows them to connect to the Internet without having to rely on inconvenient Ethernet cables. Figure 3 Wireless Access Example 1.3 Securing the WX3310 Do the following things regularly to make the WX3310 more secure and to manage the WX3310 more effectively. Change the password. Use a password thats not easy to guess and that consists of different types of characters, such as numbers and letters. Write down the password and put it in a safe place. Back up the configuration (and make sure you know how to restore it). Restoring an earlier working configuration may be useful if the device becomes unstable or even crashes. If you forget your password, you will have to reset the WX3310 to its factory default settings. If you backed up an earlier configuration file, you would not have to totally re-configure the WX3310. You could simply restore your last configuration. 1.4 Front Panel and LEDs The following figure is the front panel of the WX3310. Use the LEDs to determine if the WX3310 is behaving normally or if there are some problems on your network. WX3310-B0 Users Guide 11 Chapter 1 Introduction Figure 4 Front Panel The following table describes the LEDs Table 1 Front Panel LEDs LED WPS COLOR STATUS DESCRIPTION Green Blinking WPS process in progress Red On WPS failed. Blinking Overlapping WPS processes (two wireless clients are trying to simultaneously connect to the WX3310). Wait for the LED to go off, then initiate WPS again. No WPS activity. Green Connected to the modem/router. Connected, but not synced with the Zyxel MPro Mesh gateway (router controller). There is no connection to the modem/router. AP Mode Link Quality
(wired connection) Off On Off Blinking WX3310-B0 Users Guide 12 Chapter 1 Introduction Table 1 Front Panel LEDs (continued) LED COLOR STATUS DESCRIPTION Green On Link quality is good. Repeater Mode Link Quality
(wireless connection) Blinking Link quality is good, but not synced with the Zyxel MPro Mesh gateway
(router controller).
(see Chapter 12 on page 79 for more information on Easy Mesh) Amber On Place the WX3310 further from the modem/router. Blinking Place the WX3310 further from the modem/router. Not synced with the Zyxel MPro Mesh gateway (router controller).
(see Chapter 12 on page 79 for more information on Easy Mesh) Red On Place the WX3310 closer to the modem/router. Blinking Place the WX3310 closer to the modem/router. Not synced with the Zyxel MPro Mesh gateway (router controller).
(see Chapter 12 on page 79 for more information on Easy Mesh) There is no connection to the modem/router. WiFi Green The 2.4G and 5G wireless radios are ready. Blinking Sending and receiving data. The 2.4G or 5G wireless radio is not ready or has failed. POWER Green The WX3310 is ready. Blinking The WX3310 is booting. Red System failure. Blinking Firmware upgrading. The WX3310 is not receiving power or is turned off. Off On Off On On Off 1.5 Back Panel The following figure is the back panel of the WX3310. WX3310-B0 Users Guide 13 Chapter 1 Introduction Figure 5 Rear Panel 1.6 The WPS Button Your WX3310 supports WiFi Protected Setup (WPS), which is an easy way to set up a secure wireless network. WPS is an industry standard specification, defined by the Wi-Fi Alliance. WPS allows you to quickly set up a wireless network with strong security, without having to configure security settings manually. Each WPS connection works between two devices. Both devices must support WPS (check each devices documentation to make sure). Depending on the devices you have, you can either press a button (recommended) on the device itself, or in its configuration utility or enter a PIN (a unique Personal Identification Number that allows one device to authenticate the other) in each of the two devices. When WPS is activated on a device, it has two minutes to find another device that also has WPS activated. Then, the two devices connect and set up a secure network by themselves. The WPS button is located at the back panel of the WX3310. 1.6.1 Using the WPS Button 1 Make sure the power LED is on (not blinking). 2 Choose a mode AP mode: Press the WX3310 WPS button once. The WPS LED should start blinking. Press the WPS button on the client within two minutes. Wait for the WPS LED to turn steady green indicating the WPS process has finished. If it turns red, the WPS process has failed. WX3310-B0 Users Guide 14 Chapter 1 Introduction Repeater mode (modem/router to the WX3310): Press the WX3310 WPS button once to copy the WiFi settings from your modem/router to the WX3310. Press the WPS button on your modem/router within two minutes. Wait for the WPS LED to turn steady green, which indicates that the WPS process is finished. If it turns red, the WPS process has failed. Repeater mode (the WX3310 to the wireless client): Press the WX3310 WPS button twice within 7 seconds to copy the WiFi settings from the WX3310 to a wireless client, such as your smartphone or laptop. The WPS LED should start blinking. Press the WPS button on the client within two minutes. Wait for the WPS LED to turn steady green, which indicates that the WPS process has finished. If it turns red, the WPS process has failed. Note: You must activate WPS in the WX3310 and in another wireless device within two minutes of each other. Note: With WPS, wireless clients can only connect to the 5GHz or 2.4GHz wireless network using the first 5GHz or 2.4GHz SSID on the WX3310 (in AP or repeater mode). For more information on using WPS, see Section on page 43. 1.7 The RESET Button If you forget your password or IP address, or you cannot access the Web Configurator, you will need to use the RESET button at the back of the WX3310 to reload the factory-default configuration file. This means that you will lose all configurations that you had previously saved, the password will be reset to the default key on the device label. The WX3310 will be reset to obtain an IP address from a DHCP server. 1.7.1 Using the RESET Button 1 Make sure the power LED is on (not blinking). Press the RESET button for one to five seconds to reboot the WX3310. 2 3 Press the RESET button for longer than five seconds to set the WX3310 back to its factory-default configurations. WX3310-B0 Users Guide 15 C H A P T E R 2 The Web Configurator 2.1 Overview This chapter describes how to access the WX3310 Web Configurator and provides an overview of its screens. The Web Configurator is an HTML-based management interface that allows easy setup and management of the WX3310 via Internet browser. Use:
Internet Explorer 11 and later version Mozilla Firefox 67.0.2 and later version Google Chrome 77 and later version Safari 5.0 and later version The recommended screen resolution is 1024 by 768 pixels. In order to use the Web Configurator you need to allow:
Web browser pop-up windows from your device. JavaScript (enabled by default). Java permissions (enabled by default). Refer to Chapter 14 on page 87 to see how to make sure these functions are allowed in Internet Explorer. 2.1.1 What You Can Do in this Chapter To change your computers IP address in Windows 7 operating system, see Section 2.3.1 on page 19. To change your computers IP address in MAC OS X 10.11 operating system, see Section 2.3.2 on page 21. 2.2 Accessing the Web Configurator 1 Make sure your WX3310 hardware is properly connected and prepare your computer or computer network to connect to the WX3310 (refer to the Quick Start Guide). 2 Launch your web browser. WX3310-B0 Users Guide 16 Chapter 2 The Web Configurator 3 Type http://zyxelsetup (for Windows) or http://zyxelsetup.local (for Mac) as the website address to access any of the modes. The WX3310 is a DHCP client by default. Alternatively, check the connected gateway for the WX3310's current IP address. Make sure your computers IP address is in the same subnet as the WX3310s IP address. Type http://(DHCP-assigned IP) as the web address in your web browser. If the WX3310 is not connecting to a router or DHCP server, type the WX3310s default static IP address
(192.168.1.2). Your computer must be in the same subnet in order to access this website address.You must give it a fixed IP address in the range between 192.168.1.3 and 192.168.1.254 (see Section 2.3 on page 18). 4 Type the Username and Password on the device label (default) and click Login. Figure 6 Login Screen 5 You will see the FCC safety warning after you log into the web configurator. You can also see the FCC safety warning by clicking on the i-note icon (
) in the Status screen. WX3310-B0 Users Guide 17 Chapter 2 The Web Configurator 6 You should see a screen asking you to change your password (highly recommended) as shown next. Type a new password. Click Apply to save your changes. Click Ignore if you do not want to change the password this time. Figure 7 Change Password Screen Right after you log in, the easy mode network map screen is displayed. See Chapter 3 on page 24 for more information about the easy mode. 2.3 Preparing your Computer to Access the Web Configurator This section shows you how to assign a static IP address to your computer. WX3310-B0 Users Guide 18 Chapter 2 The Web Configurator If the WX3310 is using the static IP address, your computer needs to be in the same subnet as the WX3310 in order to access the web configurator. Below you will find the steps to set a static IP on both Windows 7 (Section 2.3.1 on page 19) and MAC OS X 10.11(Section 2.3.2 on page 21) operating systems. 2.3.1 Static IP Configuration in Microsoft Windows Follow these steps to change your computers IP address in Windows 7 operating system. 1 Click on the Network Icon located in the System Tray of your Task Bar. After you have clicked the icon a small message window will appear, select Open Network and Sharing Center. Note: You can also access the Network and Sharing Center by going to the Control Panel in the Start Menu and clicking on Network and Sharing Center. 2 Once you have accessed the Network and Sharing Center, click on Local Area Connection to access the adapters settings. 3 After accessing the connections general settings, click on the Properties button. WX3310-B0 Users Guide 19 Chapter 2 The Web Configurator Note: You can also access the adapters settings by clicking on Change adapter settings located on the left side bar. Then right-clicking on the Local Area Connection icon and selecting Properties. 4 In the connections properties select the Internet Protocol Version 4 (TCP/IPv4) item, then click on the Properties button. 5 Once you have accessed the Internet Protocol Version 4 (TCP/IPv4) properties, click on the Use the following IP address radio button and type your new IP address. Your computer must be in the same subnet in order to access this website address.You must give it a fixed IP address in the range between 192.168.1.3 and 192.168.1.254. Then type 255.255.255.0 as your subnet mask, click OK to close the Internet Protocol Version 4 (TCP/IPv4) Properties window. Then click OK to close the Local Area Connection WX3310-B0 Users Guide 20 Chapter 2 The Web Configurator Note: After you have configured your WX3310, you must remember to change your static IP back to automatic to be able to access the Internet. If you want to change the IP address to automatic (default) then repeat steps 1 to 4, for step 5 select the Obtain an IP address automatically radio button, and click OK. 2.3.2 Static IP Configuration in MAC OS X Follow these steps to change your computers IP address in MAC OS X 10.11 operating system. 1 Open your System Preferences, then click on Network. 2 Once the Network screen is open, it is recommended you click on Location > Edit Locations to create a new profile. Use the + button to add a new profile, in this case it is called Static IP. This will easily help you change from static IP address to automatic. WX3310-B0 Users Guide 21 3 After creating your Static IP profile, make sure it is selected, then click on the Configure IPv4 scroll button and select Manually. Then modify your IP Address, your computer must be in the same subnet in order to access this website address.You must give it a fixed IP address in the range between 192.168.1.3 and 192.168.1.254. Then type 255.255.255.0 as your subnet mask, and click Apply to save your changes. Chapter 2 The Web Configurator WX3310-B0 Users Guide 22 Chapter 2 The Web Configurator Note: After you have configured your WX3310, you must remember to change your static IP back to obtaining it automatically to be able to access the Internet. If you want to change the IP address to automatic (default) repeat step 1, then on Location select Automatic or a different profile you have configured. WX3310-B0 Users Guide 23 C H A P T E R 3 Modes 3.1 Overview This chapter introduces the different modes available on your WX3310. First, the term mode refers to two things in this Users Guide. Web Configurator mode. This refers to the Web Configurator screen you want to use for editing Device mode. This is the operating mode of your WX3310, or simply how the WX3310 is being used in WX3310 features. the network. 3.1.1 Web Configurator Modes This refers to the configuration interface of the Web Configurator, which has two modes:
Easy Mode. The Web Configurator shows this mode by default. Refer to Chapter 4 on page 26 for more information on the screens in this mode. This shows how the WX3310s network is currently laid out. Expert Mode. Advanced users can change to this mode to customize all the functions of the WX3310. Click Expert Mode after logging into the Web Configurator. The Users Guide Chapter 2 on page 16 through Chapter 13 on page 81 discusses the screens in this mode. 3.1.2 Device Operating Modes This refers to the operating mode of the WX3310, which can act as a:
Access Point: Use this mode if you already have a router in your network and you want to set up a wireless network and bridge the wired and wireless connections on the WX3310. Repeater: In this mode, the WX3310 can be an access point and a wireless client at the same time. Use this mode if there is an existing wireless router or access point in your network and you want the WX3310 to wirelessly relay communications from its wireless clients to the access point and from the access point to its wireless clients. The following figure is an illustration of the device operating modes of the WX3310. WX3310-B0 Users Guide 24 Figure 8 Device Operating Mode Example In Figure 5, the WX3310 that is acting as a Repeater is letting a wireless client connect to an existing wired network and also lets the wireless client connect to the network through the other WX3310 that is acting as an AP. The WX3310 that is acting as an AP is bridging a wired network and a wireless LAN in the same subnet. WX3310-B0 Users Guide 25 Chapter 4 Easy Mode C H A P T E R 4 Easy Mode 4.1 Overview The Web Configurator is set to Easy Mode by default. This mode is useful to users by visualizing their networks layout. You can view details about the devices connected to your WX3310 and their status. When you log in to the Web Configurator, the following screen opens. Figure 9 Easy Mode: Network Map Click Status to open the following screen. WX3310-B0 Users Guide 26 Chapter 4 Easy Mode Figure 10 Easy Mode: Status Screen (Repeater Mode) 4.1.1 What You Can Do in this Chapter You can do the following in this mode:
Use the Navigation Panel to exit the Easy mode, see Section 4.2 on page 27. Use the Network Map screen to check if your WX3310 can ping the gateway and whether it is connected to the Internet, see Section 4.3 on page 28. Use the Status screen to view read-only information about the WX3310, including the WAN IP, MAC address of the WX3310 and the software version, see Section 4.4 on page 28. 4.2 Navigation Panel Use this navigation panel to opt out of the Easy mode. Figure 11 Navigation Panel The following table describes the labels in this screen. Table 2 Navigation Panel DESCRIPTION LABEL Logout Click this to end the Web Configurator session. Expert Mode Click this to change to Expert Mode and customize features of the WX3310. WX3310-B0 Users Guide 27 Chapter 4 Easy Mode 4.3 Network Map Note: Dont worry if the Network Map does not display in your web browser. This feature may not be supported by your system. You can still configure your WX3310s features in Expert Mode. When you log in to the Web Configurator, the Network Map is shown as follows. Figure 12 Network Map The line connecting the WX3310 to the modem/router becomes green when the WX3310 is able to ping the modem/router. It becomes red when the ping initiating from the WX3310 does not get a response from the modem/router. The line connecting the modem/router to the Internet becomes green when the modem/router is able to ping the Internet. It becomes red when the ping initiating from the modem/router does not get a response from the Internet. You can also view the devices (represented by icons indicating the kind of network device, such as Android device, iOS device or Windows OS) connected to the WX3310, including those connecting wirelessly. Right-click on the Refresh button located on the WX3310 icon to refresh the network map. Click on a devices name to view information about the device. 4.4 Status Screen (Easy Mode) In the Network Map, click Status to view read-only information about the WX3310. Note: The Status Screen displayed in Easy Mode varies according to the operating mode of your WX3310. WX3310-B0 Users Guide 28 Figure 13 Status Screen in Easy Mode (Repeater Mode) Figure 14 Status Screen in Easy Mode (AP Mode) The following table describes the labels in this screen. Table 3 Status Screen in Easy Mode LABEL DESCRIPTION Device Name This is the WX3310s model name. This displays the time in minutes the WX3310s system has been working. This shows the LAN ports IP address. MAC Address This shows the MAC address of the WX3310s LAN port. Software Version This is the firmware version. This shows a descriptive name the client uses to connect to the WX3310. Uptime IP Address Downlink Name
(SSID) WX3310-B0 Users Guide 29 Chapter 4 Easy Mode Table 3 Status Screen in Easy Mode (continued) LABEL DESCRIPTION Downlink Encryption This shows the data encryption method the WX3310 uses for the wireless connection. Uplink Name (SSID) This shows a descriptive name the WX3310 uses to connect to the wireless LAN. This field is not available when the WX3310 is in AP mode. Uplink Encryption This shows the data encryption method the connected access point uses for the wireless connection. This field is not available when the WX3310 is in AP mode. WX3310-B0 Users Guide 30 Chapter 5 Access Point Mode C H A P T E R 5 Access Point Mode 5.1 Overview In this mode your WX3310 (AP) bridges a wired network (LAN) and wireless LAN (WLAN) in the same subnet. See the figure below for an example. Figure 15 Access Point Mode 5.1.1 What You Can Do in this Chapter To set your WX3310 to AP mode, see Section 5.2 on page 31. Use the Status screen to view read-only information about your WX3310 in AP mode, see Section 5.2.1 on page 32. Use the Navigation Panel to configure WX3310 features in AP mode, see Section 5.2.2 on page 34. 5.2 Setting your WX3310 to AP Mode 1 Connect your computer to one of the LAN port of the WX3310. 2 Connect a modem/router to the other LAN port of the WX3310 using an Ethernet cable. 3 If the WX3310 is not connected to a router or DHCP server, the WX3310 cannot assign your computer an IP address. WX3310-B0 Users Guide 31 Chapter 5 Access Point Mode 4 After youve set your computers IP address, open a web browser such as Internet Explorer and type http://zyxelsetup (for Windows), http://zyxelsetup.local (for Mac), or http://(DHCP-assigned IP) as the web address in your web browser. 5 Log into the Web Configurator. See the Section 2.2 on page 16 for instructions on how to do this. 5.2.1 Status Screen (AP Mode) Click on Status. The screen below shows the status screen in AP Mode. Figure 16 Status Screen (AP Mode) WX3310-B0 Users Guide 32 Chapter 5 Access Point Mode The following table describes the icons shown in the Status screen. Table 4 Status Screen Icon Key (AP Mode) ICON DESCRIPTION Click this at any time to exit the Web Configurator. Click this icon to view copyright and a link for related product information. Select a number of seconds or None from the drop-down list box to refresh all screen statistics automatically at the end of every time interval or to not refresh the screen statistics. Click this button to refresh the status screen statistics. Click this icon to see the Status page. The information in this screen depends on the device mode you select. Click this icon to see the Monitor navigation menu. Click this icon to see the Configuration navigation menu. Click this icon to see the Maintenance navigation menu. The following table describes the labels shown in the Status screen. Table 5 Status Screen (AP Mode) LABEL DESCRIPTION Device Information Device Name This is the WX3310s model name. Software Version This is the firmware version and the date created. Device Mode Current Partition LAN Information This is the device mode (Section 3.1.2 on page 24) to which the WX3310 is set -
Access Point Mode. This shows which partition the WX3310 uses. The WX3310 has two partitions and supports dual image function. Ethernet MAC Address This shows the MAC Address of the WX3310s Ethernet LAN port. IP Address This shows the LAN ports IP address. IP Subnet Mask This shows the LAN ports subnet mask. Gateway IP IPv6 Address This shows the LAN ports gateway IP address. This shows the LAN ports IPv6 address. IPv6 Link Local Address This shows the LAN ports current IPv6 link-local address. IPv6 Gateway This shows the LAN ports gateway IPv6 address. Wireless Network Information - 5 GHz/2.4 GHz MAC Address This shows the MAC address of the WX3310s wireless interface. Wireless Network This shows if the wireless network is enabled or disabled. Name (SSID) Link Rate (Mbps) Current Channel Authentication This shows a descriptive name used to identify the WX3310 in the wireless LAN. This shows the rate at which data is transferred across the wireless network. This shows the channel number which you select manually or the WX3310 automatically scans and selects. This shows the data encryption method the WX3310 uses for the wireless connection. WX3310-B0 Users Guide 33 Table 5 Status Screen (AP Mode) (continued) DESCRIPTION LABEL Mode This shows the wireless standard the WX3310 uses. WPS Status This displays Configured when the WPS has been set up. This displays Unconfigured if the WPS has not been set up. System Status System Up Time This is the total time the WX3310 has been on. Current Date/Time This field displays your WX3310s present date and time. 5.2.2 AP Navigation Panel Use the menu in the navigation panel to configure WX3310 features in AP Mode. The following screen and table show the features you can configure in AP Mode. Figure 17 Menu (AP Mode) The following table describes the sub-menus. Table 6 Navigation Panel (AP Mode) TAB Status FUNCTION This screen shows the WX3310s general device, system status information. LINK Status MONITOR Monitor Log Wireless Monitor CONFIGURATION Networking Wireless Network 5G View Log Use this screen to view the list of activities recorded by your WX3310. Wireless Monitor Use this screen to view the wireless summary currently associated to the WX3310. MBSS Monitor MBSS Monitor Multicast Monitor Multicast Monitor Use this screen to view a summary of the Multiple Basic Server Sets (MBSS) available on the WX3310. The MBSS allows you to use one access point to provide several Basic Serve Sets (BSS) simultaneously. Use this screen to view the multicast group information. Network Networking Use this screen to configure the WX3310s LAN IPv4 and IPv6 addresses. Basic Use this screen to configure general wireless LAN settings. Advanced Use this screen to configure advanced wireless settings. WPS Use this screen to enable and configure WPS on your WX3310. MAC Filter Use this screen to configure the WX3310 to block access to devices or block the devices from accessing the WX3310. MBSS Use this screen to configure multiple BSSs on the WX3310. WX3310-B0 Users Guide 34 Chapter 5 Access Point Mode Table 6 Navigation Panel (AP Mode) (continued) LINK FUNCTION TAB Basic Wireless Network 2.4G Use this screen to configure general wireless LAN settings. Advanced Use this screen to configure advanced wireless settings. WPS Use this screen to enable and configure WPS on your WX3310. MAC Filter Use this screen to configure the WX3310 to block access to devices or block the devices from accessing the WX3310. Use this screen to configure multiple BSSs on the WX3310. Use this screen to enable or disable WX3310 Mesh. Use this screen to change the password of your WX3310. Time Time Setup Use this screen to change your WX3310s time and date. Use this screen to upload firmware to your WX3310. Use this screen to enable or disable Telnet. Telnet allows you to access the WX3310s command line interface. Restore Restore Use this screen to backup and restore the configuration or reset your WX3310 to the factory defaults. Restart Restart Use this screen to reboot the WX3310 without turning the power off. Mesh MAINTENANCE Password MBSS Mesh Password Setup Firmware Upgrade Firmware Upgrade Telnet Telnet WX3310-B0 Users Guide 35 Chapter 6 Repeater Mode C H A P T E R 6 Repeater Mode 6.1 Overview In repeater mode, your WX3310 can connect to an existing wired network through another access point and also lets wireless clients connect to the network through it. This helps you expand wireless coverage when you have an access point or wireless router already in your network. In the example below, the WX3310 (A) is configured as a repeater. It has three clients that want to connect to the Internet. The WX3310 wirelessly connects to the available access point (B). Figure 18 Repeater Mode After the WX3310 and the access point connect, the WX3310 acquires its IP address from the access point. The clients of the WX3310 can now surf the Internet. 6.1.1 What You Can Do in this Chapter To set your WX3310 to repeater mode, see Section 5.2 on page 31. Use the Status screen to view read-only information about your WX3310 in repeater mode, see Section 6.2.1 on page 37. 39. Use the Navigation Panel to configure WX3310 features in repeater mode, see Section 6.2.2 on page 6.2 Setting your WX3310 to Repeater Mode 1 Connect your computer to the LAN port of the WX3310. 2 Connect a modem/router to the WX3310 wirelessly. WX3310-B0 Users Guide 36 Chapter 6 Repeater Mode 3 You must give your computer a fixed IP address in the range between 192.168.1.3 and 192.168.1.254
(Section 2.3 on page 18) if the WX3310 is not connected to a router or DHCP server. 4 After youve set your computers IP address, open a web browser such as Internet Explorer and type http://zyxelsetup (for Windows), http://zyxelsetup.local (for Mac), http://192.168.1.2, or http://
(DHCP-assigned IP) as the web address in your web browser. 5 Log into the Web Configurator. See the Section 2.2 on page 16 for instructions on how to do this. 6.2.1 Status Screen (Repeater Mode) Click on Status. The screen below shows the status screen in Repeater mode. Figure 19 Status Screen (Repeater Mode) WX3310-B0 Users Guide 37 Chapter 6 Repeater Mode The following table describes the icons shown in the Status screen. Table 7 Status Screen Icon Key (Repeater Mode) ICON DESCRIPTION Click this at any time to exit the Web Configurator. Click this icon to view copyright and a link for related product information. Select a number of seconds or None from the drop-down list box to refresh all screen statistics automatically at the end of every time interval or to not refresh the screen statistics. Click this button to refresh the status screen statistics. Click this icon to see the Status page. The information in this screen depends on the device mode you select. Click this icon to see the Monitor navigation menu. Click this icon to see the Configuration navigation menu. Click this icon to see the Maintenance navigation menu. The following table describes the labels shown in the Status screen. Table 8 Status Screen (Repeater Mode) LABEL DESCRIPTION Device Information Device Name This is the WX3310s model name. Software Version This is the firmware version and the date created. Device Mode Current Partition LAN Information This is the device mode (Section 3.1.2 on page 24) to which the WX3310 is set -
Repeater Mode. This shows which partition the WX3310 uses. The WX3310 has two partitions and supports dual image function. Ethernet MAC Address This shows the MAC Address of the WX3310s Ethernet LAN port. IP Address This shows the LAN ports IP address. IP Subnet Mask This shows the LAN ports subnet mask. Gateway IP IPv6 Address This shows the LAN ports gateway IP address. This shows the LAN ports IPv6 address. IPv6 Link Local Address This shows the LAN ports current IPv6 link-local address. IPv6 Gateway This shows the LAN ports gateway IPv6 address. Wireless Network Information - 5 GHz/2.4 GHz MAC Address This shows the MAC address of the WX3310s wireless interface. Wireless Network This shows if the wireless network is enabled or disabled. Name (SSID) Link Rate (Mbps) Current Channel Authentication This shows a descriptive name used to identify the WX3310 in the wireless LAN. This shows the rate at which data is transferred across the wireless network. This shows the channel number which you select manually or the WX3310 automatically scans and selects. This shows the data encryption method the WX3310 uses for the wireless connection. WX3310-B0 Users Guide 38 Chapter 6 Repeater Mode Table 8 Status Screen (Repeater Mode) DESCRIPTION LABEL Mode WPS Status This displays Configured when the WPS has been set up. This shows the wireless standard the WX3310 uses. This displays Unconfigured if the WPS has not been set up. System Status System Up Time This is the total time the WX3310 has been on. Current Date/Time This field displays your WX3310s present date and time. 6.2.2 Repeater Navigation Panel Use the menu in the navigation panel to configure WX3310 features in Repeater Mode. The following screen and table show the features you can configure in Repeater Mode. Figure 20 Menu (Repeater Mode) The following table describes the sub-menus. Table 9 Navigation Panel (Repeater Mode) TAB Status FUNCTION LINK Status MONITOR Monitor Log Wireless Monitor MBSS Monitor MBSS Monitor Multicast Monitor Multicast Monitor CONFIGURATION Networking This screen shows the WX3310s general device, system status information. View Log Use this screen to view the list of activities recorded by your WX3310. Wireless Monitor Use this screen to view the wireless summary currently associated to the WX3310. Use this screen to view a summary of the Multiple Basic Server Sets (MBSS) available on the WX3310. The MBSS allows you to use one access point to provide several Basic Serve Sets (BSS) simultaneously. Use this screen to view the multicast group information. Network Networking Use this screen to configure the WX3310s LAN IPv4 and IPv6 addresses. WX3310-B0 Users Guide 39 Chapter 6 Repeater Mode Table 9 Navigation Panel (Repeater Mode) (continued) LINK Wireless Network 5G TAB Basic WPS FUNCTION Use this screen to configure general wireless LAN settings. Use this screen to enable and configure WPS on your WX3310. MAC Filter Use this screen to configure the WX3310 to block access to devices or block the devices from accessing the WX3310. Use this screen to configure multiple BSSs on the WX3310. AP Connection Use this screen to enter the SSID and configure the wireless security between the WX3310 and the wireless network to which you want to connect. Use this screen to scan the wireless networks in the WX3310s area. Use this screen to quickly set up a wireless network with strong security between your WX3310 and the AP. Use this screen to configure general wireless LAN settings. Advanced Use this screen to configure advanced wireless settings. WPS Use this screen to enable and configure WPS on your WX3310. MAC Filter Use this screen to configure the WX3310 to block access to devices or block the devices from accessing the WX3310. Use this screen to configure multiple BSSs on the WX3310. Use this screen to enable or disable WX3310 Mesh. Use this screen to change the password of your WX3310. MBSS Station AP List WPS Wireless Network 2.4G Basic Mesh MAINTENANCE Password MBSS Mesh Password Setup Firmware Upgrade Firmware Upgrade Telnet Telnet Time Time Setup Use this screen to change your WX3310s time and date. Use this screen to upload firmware to your WX3310. Use this screen to enable or disable Telnet. Telnet allows you to access the WX3310s command line interface. Restore Restore Use this screen to backup and restore the configuration or reset your WX3310 to the factory defaults. Restart Restart Use this screen to reboot the WX3310 without turning the power off. WX3310-B0 Users Guide 40 C H A P T E R 7 Tutorials 7.1 Overview This chapter provides tutorials for your WX3310 as follows:
Configuring the WX3310 as an Access Point Configuring the WX3310 as a Repeater 7.2 Configuring the WX3310 as an Access Point This section gives you an example of how to set up an access point (AP) and wireless client (a notebook
(B), in this example) for wireless communication. B can access the Internet through the access point (A) wirelessly. Figure 21 Wireless Access Point Connection to the Internet 7.3 Configuring the WX3310 as a Repeater Repeater mode allows you to extend the original AP coverage. Selecting an AP from an Automatically Detected List - create a secure wireless network simply by selecting an AP from a list of detected APs. See Section 11.4 on page 76.This is the easier method. Selecting an AP by Manually Entering Security Information - create a secure wireless network by manually entering the APs wireless security settings in the WX3310s interface. See Section 11.3 on page 75. This is useful when the AP is hidden. 7.3.1 Selecting an AP from an Automatically Detected List This section demonstrates the procedures in Repeater mode. Follow the steps below to create a secure wireless network by selecting an AP from a list of detected APs. The AP select function is available in Repeater mode. WX3310-B0 Users Guide 41 Chapter 7 Tutorials The instructions require that your hardware is connected (see the Quick Start Guide) and you are logged into the Web Configurator through your LAN connection (see Section 2.2 on page 16). 1 Open the Networking > AP Connection > AP List screen. Select an AP form the SSID column. Type the WiFi key if wireless security is enabled on the selected AP and click Connect. Check the connection status to see if your WX3310 is successfully connected to the AP. 7.3.2 Selecting an AP by Manually Entering Security Information This example shows you how to configure wireless security settings with the following parameters on your WX3310. SSID Security WiFi Key Zyxel WPA(2)-PSK 1234567890 Follow the steps below to create a secure wireless network by manually entering the APs wireless security settings in the WX3310s interface. The instructions require that your hardware is connected (see the Quick Start Guide) and you are logged into the Web Configurator through your LAN connection (see Section 2.2 on page 16). 1 Open the Networking > AP Connection > Station or Basic screen. Type the SSID of the AP into the Wireless Name (SSID) field, set the security settings and click Apply. Check the connection status to see if your WX3310 is successfully connected to the AP. WX3310-B0 Users Guide 42 Chapter 7 Tutorials WX3310-B0 Users Guide 43 PART II Technical Reference 44 C H A P T E R 8 Monitor This chapter discusses read-only information related to the device state of the WX3310. 8.1 Overview 8.2 What You Can Do Use the Log screen to view the logs for the categories such as system maintenance or system errors, see Section 8.3 on page 45. Use the Wireless Monitor screen to view the wireless stations or AP that are currently associated with the WX3310, see Section 8.4 on page 46. Use the MBSS Monitor screen to view a summary of the BSS configured in your WX3310, see Section 8.5 on page 48. Use the Multicast Monitor screen to view the multicast group information, see Section 8.6 on page 50. 8.3 Log Click WX3310. to open the Monitor menu. Use the View Log screen to see the logged messages for the Log entries in red indicate system error logs. The log wraps around and deletes the old entries after it fills. Click Monitor > Log > View Log. WX3310-B0 Users Guide 45 Chapter 8 Monitor Figure 22 Monitor > Log The following table describes the labels in this screen. Table 10 Monitor > Log DESCRIPTION LABEL
Time Message Refresh Clear This field is a sequential value and is not associated with a specific entry. This field displays the time the log was recorded. This field states the reason for the log. Click Refresh to renew the log screen. Click Clear to delete all the logs. 8.4 Wireless Monitor Go to Monitor > Wireless Monitor. View a detailed summary of the APs general settings and details of its Associated Devices. Association means that a wireless client (for example, your network or computer with a wireless network card) has connected successfully to the AP (or wireless router) using the same SSID, channel and security settings. WX3310-B0 Users Guide 46 Chapter 8 Monitor Figure 23 Monitor > Wireless Monitor (Uplink in Repeater mode) Figure 24 Monitor > Wireless Monitor (AP mode) WX3310-B0 Users Guide 47 Chapter 8 Monitor The following table describes the labels in this screen. Table 11 Monitor > Wireless Monitor LABEL DESCRIPTION Wi-Fi Interface This shows the name of the wireless network on the WX3310. 802.11 Mode This shows the wireless standard the WX3310 uses. Uplink only shows in Repeater mode. Associated Devices Count Packets Received Successfully Packets Transmitted Successfully Bandwidth This shows the wireless bandwidth allowed for the WX3310 (in Repeater mode) when the WX3310 is connected to an AP. AP MAC Address
(BSSID) This shows the MAC Address of your WX3310 or the AP to which the WX3310 (in Repeater or Client mode) is connected. Channel This shows the current channel the WX3310 uses to associate with the wireless client or AP. This shows the number of devices connected to the WX3310 (in AP or Repeater mode). This shows the number of packets that have been successfully received by the WX3310. Bytes Received This shows the number of bytes that have been received by the WX3310. This shows the number of packets that have been successfully transmitted by the WX3310. Bytes Transmitted This shows the number of bytes that have been transmitted by the WX3310. Association Table The table displays after you click the Association Table button. Access Point Wi-Fi Client This shows the MAC address of the AP to which the WX3310 (in Repeater or Client mode) is connected. This shows the MAC address of the wireless client which is associated with the WX3310 (in AP or Repeater mode). VAP This shows the SSID name of the wireless network to which the WX3310 is connecting. RSSI (dbm) This shows the RSSI (Received Signal Strength Indicator) of the WX3310s wireless connection. TX PHY Data Rate
(Mbps) This shows the current data rate of the connected AP or client. SNR Rx Bytes Tx Bytes BW This Signal-to-Noise Ratio (SNR) is the ratio between the received signal power and the received noise power. This shows the number of bytes that have been received by the connected AP or client. This shows the number of bytes that have been transmitted by the connected AP or client. This shows the wireless bandwidth allowed for the connected wireless clients. Time Associated This shows the total amount of time (in seconds) the WX3310 has been associated with the AP or client. Refresh Click the Refresh button to refresh the WX3310 settings. 8.5 MBSS Monitor A Basic Service Set (BSS) exists when all communications between wireless clients or between a wireless client and a wired network client go through one access point (AP). For more information on BSS, see Section 10.9.2.6 on page 64. A Multiple Basic Server Set (MBSS) allows you to use your WX3310 to provide several Basic Server Sets
(BSS) simultaneously. For more information on MBSS, seeSection 10.9.2.7 on page 65. WX3310-B0 Users Guide 48 Chapter 8 Monitor Go to Monitor > MBSS Monitor. A Multiple Basic Server Set (MBSS) allows you to use your WX3310 to provide several Basic Server Sets (BSS) simultaneously. You can then assign varying security types to different SSIDs. Wireless clients can use different SSIDs to associate with the same access point. This screen shows a summary of the BSS configured in your WX3310. Figure 25 Monitor > MBSS Monitor The following table describes the labels in this screen. Table 12 Monitor > MBSS Monitor DESCRIPTION This shows the name for each BSS. LABEL SSID Detail Rx Bytes Tx Bytes BW Broadcast This shows the broadcast status of a specific MBSS. It shows 0 for Disable and 1 for Enable. Association This shows the number of devices connected to each BSS. Click this button and a summary table describing the BSS is displayed under the MBSS Summary table. Association Table The table displays after you click the Detail button. Access Point This shows the SSID name for each BSS. RSSI (dbm) This shows the RSSI (Received Signal Strength Indicator) of the wireless connection. This shows the number of bytes that have been received by the connected client. This shows the number of bytes that have been transmitted by the connected client. This shows the wireless bandwidth allowed for the connected wireless clients. Time Associated This shows the total amount of time (in seconds) the client has been associated with the BSS. Refresh Click this button to refresh the status of the MBSS. WX3310-B0 Users Guide 49 Chapter 8 Monitor 8.6 Multicast Monitor Go to Monitor > Multicast Monitor. IP packets are transmitted in one of these ways. Unicast (1 sender to 1 recipient) Broadcast (1 sender to everybody on the network) Multicast delivers IP packets to just a group of hosts on the network. This screen shows a summary of the multicast group IP addresses. Figure 26 Monitor > Multicast Monitor The following table describes the labels in this screen. Table 13 Monitor > Multicast Monitor LABEL DESCRIPTION Multicast IP This field displays the multicast group IP address. Interface Refresh This field displays the interface that belongs to the multicast group. Click this button to refresh the status of the WDS. WX3310-B0 Users Guide 50 C H A P T E R 9 Network 9.1 Overview This chapter describes how to configure LAN settings. A Local Area Network (LAN) is a shared communication system to which many computers are attached. A LAN is a computer network limited to the immediate area, usually the same building or floor of a building. The LAN screens can help you configure the WX3310s IPv4 and IPv6 addresses on the LAN. Figure 27 LAN Setup 9.2 What You Can Do Use the Networking screen (Section 9.4 on page 52) to change the LAN IP address for your WX3310. 9.3 What You Need To Know The actual physical connection determines whether the WX3310 ports are LAN or WAN ports. There are two separate IP networks, one inside the LAN network and the other outside the WAN network as shown next. WX3310-B0 Users Guide 51 Chapter 9 Network Figure 28 LAN and WAN IP Addresses 9.4 Networking Screen Use this screen to change your basic LAN settings. Click Network > Networking. Note: The fields and buttons in this screen is not available if you choose DHCP or SLAAC. Figure 29 Network > Networking WX3310-B0 Users Guide 52 Chapter 9 Network The following table describes the labels in this screen. Table 14 Network > Networking DESCRIPTION LABEL LAN IP Select DHCP to deploy the WX3310 as a DHCP client in the network. When you enable this, the WX3310 gets its IP address from the networks DHCP server (for example, your ISP or router). Users connected to the WX3310 can now access the network (i.e., the Internet if the IP address is given by the ISP or a router with Internet access). When you select this, you cannot enter an IP address for your WX3310 in the field below. Select Static IP if you want to specify the IP address of your WX3310. Or if your ISP or network administrator gave you a static IP address to access the network or the Internet. IP Address Type the IPv4 address of your WX3310 in dotted decimal notation if you select Static IP. IP Subnet Mask The subnet mask specifies the network number portion of an IP address. Gateway IP Enter a gateway IPv4 address (if your ISP or network administrator gave you one) in this field. DNS Server 1 Enter the first DNS server address assigned to WX3310. DNS Server 2 Enter the second DNS server address assigned to WX3310. IPv6 Select DHCP to obtain an IPv6 address using IPv6 stateful autoconfiguration. Select SLAAC(StateLess Address Auto-Configuration) to obtain an IPv6 address using IPv6 stateless autoconfiguration. Select Static to configure a fixed IPv6 address for the WX3310. WAN IPv6 Address Enter an IPv6 IP address that your ISP gave to you for the WAN interface. Prefix Length IPv6 Gateway Enter the address prefix length to specify how many most significant bits in an IPv6 address compose the network address. Enter the IP address of the next-hop gateway. The gateway is a router or switch on the same segment as your WX3310's interface(s). The gateway helps forward packets to their destinations. Apply Cancel Click Apply to save your changes back to the WX3310. Click Cancel to exit this screen without saving. WX3310-B0 Users Guide 53 C H A P T E R 10 Wireless LAN 10.1 Overview This chapter discusses how to configure the wireless network settings in your WX3310. See the appendices for more detailed information about wireless networks. The following figure provides an example of a wireless network. Figure 30 Example of a Wireless Network The wireless network is the part in the blue circle. In this wireless network, devices A and B are called wireless clients. The wireless clients use the access point (AP) to interact with other devices (such as the printer) or with the Internet. Your WX3310 is the AP in the above example. Note: This chapter is only for AP mode and Repeater mode. It shows how to configure a wireless connection for your wireless clients. WX3310-B0 Users Guide 54 Chapter 10 Wireless LAN 10.2 What You Can Do in this Chapter Wireless screens vary according to the device mode you are using. See Chapter 3 on page 24 for more information on device modes. Use the Basic screen to enable the Wireless LAN, enter the SSID and select the wireless security mode, see Section 10.4 on page 56. Use the Advanced screen to configure wireless advanced settings such as the wireless band or channel bandwidth, see Section 10.5 on page 57. Use the WPS screen to quickly set up a wireless network with strong security without having to configure security settings manually, see Section 10.6 on page 58. Use the MAC Filter screen to allow or deny wireless stations based on their MAC addresses from connecting to the WX3310, see Section 10.7 on page 59. Use the MBSS screen to enable and configure multiple BSSs on the WX3310, see Section 10.8 on page 60. 10.3 What You Should Know Every wireless network must follow these basic guidelines. Every wireless client in the same wireless network must use the same SSID. The SSID is the name of the wireless network. It stands for Service Set IDentity. If two wireless networks overlap, they should use different channels. Like radio stations or television channels, each wireless network uses a specific channel, or frequency, to send and receive information. Every wireless client in the same wireless network must use security compatible with the AP. Security stops unauthorized devices from using the wireless network. It can also protect the information that is sent in the wireless network. 10.3.1 Wireless Basic Wireless is essentially radio communication. In the same way that walkie-talkie radios send and receive information over the airwaves, wireless networking devices exchange information with one another. A wireless networking device is just like a radio that lets your computer exchange information with radios attached to other computers. Like walkie-talkies, most wireless networking devices operate at radio frequency bands that are open to the public and do not require a license to use. However, wireless networking is different from that of most traditional radio communications in that there are a number of wireless networking standards available with different methods of data encryption. 10.3.2 WiFi6 / IEEE 802.11ax WiFi6 is backwards compatible with IEEE 802.11a/b/g/n/ac and is most suitable in areas with a high concentration of users. WiFi6 devices support Target Wakeup Time (TWT) allowing them to automatically power down when they are inactive. WX3310-B0 Users Guide 55 Chapter 10 Wireless LAN The following table displays the comparison of the different WiFi standards. Table 15 WiFI Standards Comparison WIFI STANDARD MAXIMUM LINK RATE*
SIMULTANEOUS CONNECTIONS 802.11b 802.11a/g 802.11n 802.11ac 802.11ax 11 Mbps 54 Mbps 600 Mbps 3.47 Gbps 573 Mbps 4.8 Gbps 2.4 GHz and 5 GHz 2.4 GHz and 5 GHz BAND 2.4 GHz 5 GHz 2.4 GHz 5 GHz 1 1 1 4 128
* The maximum link rate is for reference under ideal conditions only. 10.4 Basic Wireless Network Screen Use this screen to enable the wireless LAN, enter the SSID and select the wireless security mode. Note: If you are configuring the WX3310 from a computer connected to the wireless LAN and you change the WX3310s SSID, channel or security settings, you will lose your wireless connection when you press Apply to confirm. You must then change the wireless settings of your computer to match the WX3310s new settings. Click Networking > Wireless Network 5G/2.4G > Basic to open the Basic screen. Figure 31 Networking > Wireless Network 5G/2.4G > Basic (Repeater Mode) The following table describes the general wireless LAN labels in this screen. Table 16 Networking > Wireless Network 5G/2.4G > Basic LABEL DESCRIPTION Network Name(SSID) The SSID identifies the Service Set with which a wireless station is associated. Wireless stations associating to the access point (AP) must have the same SSID. Enter a descriptive name (up to 32 printable 7-bit ASCII characters) for the wireless LAN. Broadcast SSID Select this to have the WX3310 broadcast the SSID in the area. If it is disabled the WX3310 does not broadcast the SSID. WX3310-B0 Users Guide 56 Chapter 10 Wireless LAN Table 16 Networking > Wireless Network 5G/2.4G > Basic (continued) DESCRIPTION LABEL Channel Selection Current Channel Select the operating channel for the WX3310 and its wireless clients. The options vary depending on the frequency band and the country you are in. Select Auto and the WX3310 selects a channel automatically. Select Smart Channel Selection (SCS), and the WX3310 decides to switch channels, monitors several channels and chooses the one with higher capacity. This displays the channel the WX3310 is currently using. Encryption Select the data encryption method the WX3310 uses. Select WPA2-AES or WPA2 + WPA (mixed mode) to add security on this wireless network. The wireless clients which want to associate to this network must have same wireless security settings as this device. Or you can select No Security to allow any client to associate this network without authentication. Pre-Shared Key Enter the password that lets you connect to the WX3310. Your password should be in a string of ASCII characters between 8 and 63 or hexadecimal characters between 8 and 64. Group Key Update Timer The Group Key Update Timer is the rate at which the WX3310 sends a new group key out to clients. Clone setting from AP connection Select this to copy the password and SSID from the wireless router or AP to the WX3310. Wireless clients can then connect to the WX3310 using the same SSID and password as they did to connect to the wireless router, Apply Cancel The check box is not available when the WX3310 is in AP mode. Click Apply to save your changes back to the WX3310. Click Cancel to reload the previous configuration for this screen. 10.5 Advanced Wireless Network Screen Use this screen to select the advanced wireless settings for the WX3310. Click Networking > Wireless Network 5G/2.4G > Advanced. The screen appears as shown. Figure 32 Networking > Wireless Network 5G/2.4G > Advanced WX3310-B0 Users Guide 57 Chapter 10 Wireless LAN The following table describes the labels in this screen. Table 17 Networking > Wireless Network 5G/2.4G > Advanced LABEL DESCRIPTION Wireless Band Select the wireless standard you want to use for your wireless network. Select the channel bandwidth you want to use for your wireless network. Channel Bandwidth Select whether the WX3310 uses a wireless channel width of 20MHz, 40MHz or 80MHz. A standard 20MHz channel offers transfer speeds of up to 150Mbps whereas a 40MHz channel uses two standard channels and offers speeds of up to 300 Mbps. 40 MHz (channel bonding or dual channel) bonds two adjacent radio channels to increase throughput. A 80 MHz channel consists of two adjacent 40 MHz channels. The wireless clients must also support 40 MHz or 80 MHz. It is often better to use the 20 MHz setting in a location where the environment hinders the wireless signal. Beacon Interval This is the time lag between each of the beacons sent by the wireless network. DTIM Period The Delivery Traffic Indication Map (DTIM) period, is the moment the WX3310 will broadcast any buffered broadcast frames, after the WX3310 broadcasts the beacon. Enter 1, and the WX3310 will transmit broadcast frames after every beacon, enter 2 and the WX3310 will transmit every other beacon. Apply Cancel Click Apply to save your changes. Click Cancel to begin configuring this screen afresh. 10.6 WPS Screen Use this screen to enable/disable WPS, view or generate a new PIN number and check current WPS status. To open this screen, click Networking > Wireless Network 5G/2.4G > WPS. Note: With WPS, wireless clients can only connect to the 5GHz or 2.4GHz wireless network using the first SSID on the WX3310. Figure 33 Networking > Wireless Network 5G/2.4G > WPS WX3310-B0 Users Guide 58 Chapter 10 Wireless LAN The following table describes the labels in this screen. Table 18 Networking > Wireless Network 5G/2.4G > WPS DESCRIPTION LABEL WPS Setup State Select Configured to enable WPS and do NOT change the wireless security key after the WPS connection is established. Select Unconfigured to enable WPS but change the wireless security key after the WPS connection is established. Select Disabled to turn off WPS. WPS PBC WPS PIN Click the Push Button to perform wireless security information synchronization using the Push Button Configuration (PBC) Method. Use this field to type the same PIN number generated in the wireless stations utility to perform wireless security information synchronization using the PIN Configuration Method. Click the WPS PIN button to establish the synchronization. The PIN should be between 4 and 8 characters. Device PIN Enable Select this to allow the WX3310 to create a new PIN number. Wireless clients then can use the generated PIN number to perform wireless security information synchronization with the WX3310 via WPS. PIN Number This displays a PIN number last time system generated. Click Generate to generate a new PIN number. Apply Cancel Click Apply to save your changes. Click Cancel to begin configuring this screen afresh. 10.7 MAC Filter The MAC filter screen allows you to configure the WX3310 to give exclusive access to devices (Allow) or exclude devices from accessing the WX3310 (Reject). Every Ethernet device has a unique MAC (Media Access Control) address. The MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. You need to know the MAC address of the devices to configure this screen. To change your WX3310s MAC filter settings, click Networking > Wireless Network 5G/2.4G > MAC Filter. The screen appears as shown. WX3310-B0 Users Guide 59 Chapter 10 Wireless LAN Figure 34 Networking > Wireless Network 5G/2.4G > MAC Filter The following table describes the labels in this menu. Table 19 Networking > Wireless Network 5G/2.4G > MAC Filter LABEL DESCRIPTION Interface Select the SSID for which you want to configure MAC filtering. Policy Define the filter action for the list of specified MAC addresses. Select None to deactivate the MAC filtering rule you configure below. Select Allow to permit access to the WX3310. MAC addresses not listed will be denied access to the WX3310. Select Reject to block access to the WX3310. MAC addresses not listed will be allowed to access the WX3310. MAC Address Enter the MAC addresses of the wireless station that are allowed or denied access to the WX3310 in these address fields. Enter the MAC addresses in a valid MAC address format, that is, six hexadecimal character pairs, for example, 12:34:56:78:9a:bc. Apply Cancel Click Apply to save your changes. Click Cancel to begin configuring this screen afresh. 10.8 MBSS Screen A Basic Service Set (BSS) exists when all communications between wireless clients or between a wireless client and a wired network client go through one access point (AP). For more information on BSS, see Section 10.9.2.6 on page 64. A Multiple Basic Server Set (MBSS) allows you to use your WX3310 to provide several Basic Server Sets
(BSS) simultaneously. For more information on MBSS, seeSection 10.9.2.7 on page 65. Use this screen to assign varying security types to different SSIDs. Wireless clients can use different SSIDs to associate with the same access point. To open this screen, click Networking > Wireless Network 5G/2.4G > MBSS. WX3310-B0 Users Guide 60 Chapter 10 Wireless LAN Figure 35 Networking > Wireless Network 5G/2.4G > MBSS The following table describes the labels in this screen. Table 20 Networking > Wireless Network 5G/2.4G > MBSS LABEL DESCRIPTION MBSS Selection Select the BSS you want to configure. Enable Click on the check box to enable the BSS. Network Name
(SSID) Type a name for one of your BSS. You can enable up to 4 simultaneous BSSs on your WX3310. Broadcast SSID Click on the check box if you want your SSID to be broadcasted to users in the area. Encryption Select the type of security to protect the information through the wireless network. Pre-Shared Key Type the password users need to connect to this BSS. Apply Cancel Click Apply to save your changes. Click Cancel to begin configuring this screen afresh. 10.9 Technical Reference 10.9.1 Wireless Network Overview This section discusses WiFis in depth. For more information, see Appendix A on page 91. Wireless networks consist of wireless clients, access points and bridges. A wireless client is a radio connected to a users computer. An access point is a radio with a wired connection to a network, which can connect with numerous wireless clients and let them access the network. A bridge is a radio that relays communications between access points and wireless clients, extending a networks range. Traditionally, a wireless network operates in one of two wa An infrastructure type of network has one or more access points and one or more wireless clients. The wireless clients connect to the access points. WX3310-B0 Users Guide 61 An ad-hoc type of network is one in which there is no access point. Wireless clients connect to one another in order to exchange information. The following figure provides an example of a wireless network. Figure 36 Example of a Wireless Network The wireless network is the part in the blue circle. In this wireless network, devices A and B use the access point (AP) to interact with the other devices (such as the printer) or with the Internet. Your Zyxel Device is the AP. Every wireless network must follow these basic guidelines. Every device in the same wireless network must use the same SSID. The SSID is the name of the wireless network. It stands for Service Set IDentifier. If two wireless networks overlap, they should use a different channel. Like radio stations or television channels, each wireless network uses a specific channel, or frequency, to send and receive information. Every device in the same wireless network must use security compatible with the AP. Security stops unauthorized devices from using the wireless network. It can also protect the information that is sent in the wireless network. Radio Channels In the radio spectrum, there are certain frequency bands allocated for unlicensed, civilian use. For the purposes of wireless networking, these bands are divided into numerous channels. This allows a variety of networks to exist in the same place without interfering with one another. When you create a network, you must select a channel to use. Since the available unlicensed spectrum varies from one country to another, the number of available channels also varies. WX3310-B0 Users Guide 62 Chapter 10 Wireless LAN 10.9.2 Wireless Security Overview By their nature, radio communications are simple to intercept. For wireless data networks, this means that anyone within range of a wireless network without security can not only read the data passing over the airwaves, but also join the network. Once an unauthorized person has access to the network, he or she can steal information or introduce malware (malicious software) intended to compromise the network. For these reasons, a variety of security systems have been developed to ensure that only authorized people can use a wireless data network, or understand the data carried on it. These security standards do two things. First, they authenticate. This means that only people presenting the right credentials (often a username and password, or a key phrase) can access the network. Second, they encrypt. This means that the information sent over the air is encoded. Only people with the code key can understand the information, and only people who have been authenticated are given the code key. These security standards vary in effectiveness. Some can be broken, such as the old Wired Equivalent Protocol (WEP). Using WEP is better than using no security at all, but it will not keep a determined attacker out. Other security standards are secure in themselves but can be broken if a user does not use them properly. For example, the WPA-PSK security standard is very secure if you use a long key which is difficult for an attackers software to guess - for example, a twenty-letter long string of apparently random numbers and letters - but it is not very secure if you use a short key which is very easy to guess -
for example, a three-letter word from the dictionary. Because of the damage that can be done by a malicious attacker, its not just people who have sensitive information on their network who should use security. Everybody who uses any wireless network should ensure that effective security is in place. A good way to come up with effective security keys, passwords and so on is to use obscure information that you personally will easily remember, and to enter it in a way that appears random and does not include real words. For example, if your mother owns a 1970 Dodge Challenger and her favorite movie is Vanishing Point (which you know was made in 1971) you could use 70dodchal71vanpoi as your security key. The following sections introduce different types of wireless security you can set up in the wireless network. 10.9.2.1 SSID Normally, the Zyxel Device acts like a beacon and regularly broadcasts the SSID in the area. You can hide the SSID instead, in which case the Zyxel Device does not broadcast the SSID. In addition, you should change the default SSID to something that is difficult to guess. This type of security is fairly weak, however, because there are ways for unauthorized wireless devices to get the SSID. In addition, unauthorized wireless devices can still see the information that is sent in the wireless network. 10.9.2.2 MAC Address Filter Every device that can use a wireless network has a unique identification number, called a MAC address.1 A MAC address is usually written using twelve hexadecimal characters2; for example, 1. 2. Some wireless devices, such as scanners, can detect wireless networks but cannot use wireless networks. These kinds of wireless devices might not have MAC addresses. Hexadecimal characters are 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, A, B, C, D, E, and F. WX3310-B0 Users Guide 63 Chapter 10 Wireless LAN 00A0C5000002 or 00:A0:C5:00:00:02. To get the MAC address for each device in the wireless network, see the devices Users Guide or other documentation. You can use the MAC address filter to tell the WX3310 which devices are allowed or not allowed to use the wireless network. If a device is allowed to use the wireless network, it still has to have the correct information (SSID, channel, and security). If a device is not allowed to use the wireless network, it does not matter if it has the correct information. This type of security does not protect the information that is sent in the wireless network. Furthermore, there are ways for unauthorized wireless devices to get the MAC address of an authorized device. Then, they can use that MAC address to use the wireless network. 10.9.2.3 User Authentication Authentication is the process of verifying whether a wireless device is allowed to use the wireless network. You can make every user log in to the wireless network before using it. However, every device in the wireless network has to support IEEE 802.1x to do this. For wireless networks, you can store the user names and passwords for each user in a RADIUS server. This is a server used in businesses more than in homes. If you do not have a RADIUS server, you cannot set up user names and passwords for your users. Unauthorized wireless devices can still see the information that is sent in the wireless network, even if they cannot use the wireless network. Furthermore, there are ways for unauthorized wireless users to get a valid user name and password. Then, they can use that user name and password to use the wireless network. 10.9.2.4 Encryption 10.9.2.5 Signal Problems Wireless networks can use encryption to protect the information that is sent in the wireless network. Encryption is like a secret code. If you do not know the secret code, you cannot understand the message. Many types of encryption use a key to protect the information in the wireless network. The longer the key, the stronger the encryption. Every device in the wireless network must have the same key. Because wireless networks are radio networks, their signals are subject to limitations of distance, interference and absorption. Problems with distance occur when the two radios are too far apart. Problems with interference occur when other radio waves interrupt the data signal. Interference may come from other radio transmissions, such as military or air traffic control communications, or from machines that are coincidental emitters such as electric motors or microwaves. Problems with absorption occur when physical objects (such as thick walls) are between the two radios, muffling the signal. 10.9.2.6 BSS A Basic Service Set (BSS) exists when all communications between wireless stations or between a wireless station and a wired network client go through one access point (AP). Intra-BSS traffic is traffic between wireless stations in the BSS. When Intra-BSS traffic blocking is disabled, wireless station A and B can access the wired network and communicate with each other. When WX3310-B0 Users Guide 64 Chapter 10 Wireless LAN IntraBSS traffic blocking is enabled, wireless station A and B can still access the wired network but cannot communicate with each other. Figure 37 Basic Service Set 10.9.2.7 MBSSID Traditionally, you need to use different APs to configure different Basic Service Sets (BSSs). As well as the cost of buying extra APs, there is also the possibility of channel interference. The Zyxel Devices MBSSID
(Multiple Basic Service Set IDentifier) function allows you to use one access point to provide several BSSs simultaneously. You can then assign varying QoS priorities and/or security modes to different SSIDs. Wireless devices can use different BSSIDs to associate with the same AP. 10.9.2.8 Notes on Multiple BSS A maximum of eight BSSs are allowed on one AP simultaneously. You must use different keys for different BSSs. If two wireless devices have different BSSIDs (they are in different BSSs), but have the same keys, they may hear each others communications (but not communicate with each other). MBSSID should not replace but rather be used in conjunction with 802.1x security 10.9.2.9 Preamble Type Preamble is used to signal that data is coming to the receiver. Short and long refer to the length of the synchronization field in a packet. Short preamble increases performance as less time sending preamble means more time for sending data. All IEEE 802.11 compliant wireless adapters support long preamble, but not all support short preamble. WX3310-B0 Users Guide 65 Chapter 10 Wireless LAN Use long preamble if you are unsure what preamble mode other wireless devices on the network support, and to provide more reliable communications in busy wireless networks. Use short preamble if you are sure all wireless devices on the network support it, and to provide more efficient communications. Use the dynamic setting to automatically use short preamble when all wireless devices on the network support it, otherwise the Zyxel Device uses long preamble. Note: The wireless devices MUST use the same preamble mode in order to communicate. 10.9.3 WiFi Protected Setup (WPS) Your Zyxel Device supports WiFi Protected Setup (WPS), which is an easy way to set up a secure wireless network. WPS is an industry standard specification, defined by the WiFi Alliance. WPS allows you to quickly set up a wireless network with strong security, without having to configure security settings manually. Each WPS connection works between two devices. Both devices must support WPS (check each devices documentation to make sure). Depending on the devices you have, you can either press a button (on the device itself, or in its configuration utility) or enter a PIN (a unique Personal Identification Number that allows one device to authenticate the other) in each of the two devices. When WPS is activated on a device, it has two minutes to find another device that also has WPS activated. Then, the two devices connect and set up a secure network by themselves. This section gives you an example of how to set up wireless networks using WPS when the WX3310 is in AP or Repeater mode. The following example uses the WX3310 as the AP and a WPS-enabled Android smartphone as the wireless client. The following WPS methods for creating a secure connection are described in the tutorial. Push Button Configuration (PBC) - create a secure wireless network simply by pressing a button. See Section 10.9.3.2 on page 67.This is the easier method. PIN Configuration - create a secure wireless network simply by entering a wireless client's PIN (Personal Identification Number) in the WX3310s interface. See Section 10.9.3.3 on page 68. This is the more secure method, since one device can authenticate the other. 10.9.3.1 Security Parameters Summary Refer to this table to see what other security parameters you should configure for each authentication method or key management protocol type. MAC address filters are not dependent on how you configure these security features. Table 21 Wireless Security Relational Matrix AUTHENTICATION METHOD/
KEY MANAGEMENT PROTOCOL ENCRYPTION METHOD ENTER MANUAL KEY IEEE 802.1X None No Disable Open Open WEP No Enable with Dynamic WEP Key Enable without Dynamic WEP Key Enable without Dynamic WEP Key Disable Yes Yes 66 WX3310-B0 Users Guide Chapter 10 Wireless LAN Table 21 Wireless Security Relational Matrix (continued) AUTHENTICATION METHOD/
KEY MANAGEMENT PROTOCOL ENCRYPTION METHOD ENTER MANUAL KEY IEEE 802.1X Shared WEP No Enable with Dynamic WEP Key Enable without Dynamic WEP Key WPA WPA-PSK WPA2 WPA2-PSK Yes Yes No Yes No Yes TKIP/AES TKIP/AES TKIP/AES TKIP/AES Disable Enable Disable Enable Disable 10.9.3.2 Push Button Configuration (PBC) WPS Push Button Configuration (PBC) is initiated by pressing a button on each WPS-enabled device, and allowing them to connect automatically. You do not need to enter any information. The push button configuration function found in the interfaces is available both in AP mode and Repeater mode. The WPS button, see Section 1.4 on page 11, can also be used for PBC configurations in either AP or Repeater mode. 1 Make sure that your WX3310 is turned on and set to work in AP mode and that it is within range of the wireless client. WPS icon (
). Button. 2 Go to your phone settings and turn on WiFi. Open the WiFi networks list and tap WPS Push Button or the 3 Log into WX3310s Web Configurator. Make sure WPS is enabled in the Networking > Wireless Network 2.4G or Wireless Network 5G > WPS screen. 4 Navigate to Networking > Wireless Network 2.4G or Wireless Network 5G > WPS and press the Push Note: Your WX3310 has a WPS button located on its panel, as well as a WPS button in its configuration utility. Both buttons have exactly the same function; you can use one or the other. Note: It doesnt matter which button is pressed first. You must press the second button within two minutes of pressing the first one. The WX3310 sends the proper configuration settings to the wireless client. This may take up to two minutes. Then the wireless client is able to communicate with the WX3310 securely. The following figure shows you how to set up wireless network and security by pressing a button on both WX3310 and wireless client (the Android smartphone in this example). WX3310-B0 Users Guide 67 Chapter 10 Wireless LAN Figure 38 Example WPS Process: PBC Method Wireless Client AP WITHIN 2 MINUTES SECURITY INFO COMMUNICATION 10.9.3.3 PIN Configuration Each WPS-enabled device has its own PIN (Personal Identification Number). This may either be static (it cannot be changed) or dynamic (in some devices you can generate a new PIN by clicking on a button in the configuration interface). Use the PIN method instead of the push-button configuration (PBC) method if you want to ensure that the connection is established between the devices you specify, not just the first two devices to activate WPS in range of each other. However, you need to log into the configuration interfaces of both devices to use the PIN method. When you use the PIN method, you must enter the PIN from one device (usually the wireless client) into the second device (usually the Access Point or wireless router). Then, when WPS is activated on the first device, it presents its PIN to the second device. If the PIN matches, one device sends the network and security information to the other, allowing it to join the network. Take the following steps to set up a WPS connection between an access point or wireless router
(referred to here as the AP) and a client device using the PIN method. When you use the PIN configuration method, you need to check the clients PIN number and use the configuration interface of the WX3310 in AP mode. WX3310-B0 Users Guide 68 Chapter 10 Wireless LAN 1 Go to your phone settings and turn on WiFi. Open the WiFi networks list and tap WPS PIN Entry to get a PIN number. 2 Enter the clients PIN number to the PIN field in the Networking > Wireless Network 2.4G or Wireless Network 5G > WPS screen on the WX3310 (in AP mode). 3 Click the WPS PIN button (or button next to the PIN field) on the WX3310s WPS screen within two minutes. The WX3310 authenticates the wireless client and sends the proper configuration settings to the wireless client. This may take up to two minutes. Then the wireless client is able to communicate with the WX3310 securely. The following figure shows an example of how to set up wireless network and security on WX3310 and wireless client (the Android smartphone in this example) by using PIN method. WX3310-B0 Users Guide 69 Chapter 10 Wireless LAN Figure 39 Example WPS Process: PIN Method Wireless Client AP WPS Enter WPS PIN from other device:
WPS START WITHIN 2 MINUTES Authentication by PIN SECURITY INFO COMMUNICATION WX3310-B0 Users Guide 70 10.9.3.4 How WPS Works When two WPS-enabled devices connect, each device must assume a specific role. One device acts as the registrar (the device that supplies network and security settings) and the other device acts as the enrollee (the device that receives network and security settings. The registrar creates a secure EAP
(Extensible Authentication Protocol) tunnel and sends the network name (SSID) and the WPA-PSK or WPA2-PSK pre-shared key to the enrollee. Whether WPA-PSK or WPA2-PSK is used depends on the standards supported by the devices. If the registrar is already part of a network, it sends the existing information. If not, it generates the SSID and WPA2-PSK randomly. The following figure shows a WPS-enabled client (installed in a notebook computer) connecting to a WPS-enabled access point. Chapter 10 Wireless LAN Figure 40 How WPS Works The roles of registrar and enrollee last only as long as the WPS setup process is active (two minutes). The next time you use WPS, a different device can be the registrar if necessary. The WPS connection process is like a handshake; only two devices participate in each WPS transaction. If you want to add more devices you should repeat the process with one of the existing networked devices and the new device. Note that the access point (AP) is not always the registrar, and the wireless client is not always the enrollee. All WPS-certified APs can be a registrar, and so can some WPS-enabled wireless clients. By default, a WPS devices is unconfigured. This means that it is not part of an existing network and can act as either enrollee or registrar (if it supports both functions). If the registrar is unconfigured, the security settings it transmits to the enrollee are randomly-generated. Once a WPS-enabled device has connected to another device using WPS, it becomes configured. A configured wireless client can still act as enrollee or registrar in subsequent WPS connections, but a configured access point can no longer act as enrollee. It will be the registrar in all subsequent WPS connections in which it is involved. If you want a configured AP to act as an enrollee, you must reset it to its factory defaults. 10.9.3.5 Example WPS Network Setup This section shows how security settings are distributed in an example WPS setup. The following figure shows an example network. In step 1, both AP1 and Client 1 are unconfigured. When WPS is activated on both, they perform the handshake. In this example, AP1 is the registrar, and Client 1 is the enrollee. The registrar randomly generates the security information to set up the network, since it is unconfigured and has no existing information. WX3310-B0 Users Guide 71 Chapter 10 Wireless LAN Figure 41 WPS: Example Network Step1 In step 2, you add another wireless client to the network. You know that Client 1 supports registrar mode, but it is better to use AP1 for the WPS handshake with the new client since you must connect to the access point anyway in order to use the network. In this case, AP1 must be the registrar, since it is configured (it already has security information for the network). AP1 supplies the existing security information to Client 2. Figure 42 WPS: Example Network Step2 In step 3, you add another access point (AP2) to your network. AP2 is out of range of AP1, so you cannot use AP1 for the WPS handshake with the new access point. However, you know that Client 2 supports the registrar function, so you use it to perform the WPS handshake instead. WX3310-B0 Users Guide 72 Chapter 10 Wireless LAN Figure 43 WPS: Example Network Step 3 10.9.3.6 Limitations of WPS WPS has some limitations of which you should be aware. WPS works in Infrastructure networks only (where an AP and a wireless client communicate). It does not work in Ad-Hoc networks (where there is no AP). When you use WPS, it works between two devices only. You cannot enroll multiple devices simultaneously, you must enroll one after the other. For instance, if you have two enrollees and one registrar you must set up the first enrollee (by pressing the WPS button on the registrar and the first enrollee, for example), then check that it successfully enrolled, then set up the second device in the same way. WPS works only with other WPS-enabled devices. However, you can still add non-WPS devices to a network you already set up using WPS. WPS works by automatically issuing a randomly-generated WPA-PSK or WPA2-PSK pre-shared key from the registrar device to the enrollee devices. Whether the network uses WPA-PSK or WPA2-PSK depends on the device. You can check the configuration interface of the registrar device to discover the key the network is using (if the device supports this feature). Then, you can enter the key into the non-WPS device and join the network as normal (the non-WPS device must also support WPA-PSK or WPA2-PSK). When you use the PBC method, there is a short period (from the moment you press the button on one device to the moment you press the button on the other device) when any WPS-enabled device could join the network. This is because the registrar has no way of identifying the correct enrollee, and cannot differentiate between your enrollee and a rogue device. This is a possible way for a hacker to gain access to a network. You can easily check to see if this has happened. WPS works between only two devices simultaneously, so if another device has enrolled your device will be unable to enroll, and will not have access to the network. If this happens, open the access points configuration interface and look at the list of associated clients (usually displayed by MAC address). It does not matter if the access WX3310-B0 Users Guide 73 Chapter 10 Wireless LAN point is the WPS registrar, the enrollee, or was not involved in the WPS handshake; a rogue device must still associate with the access point to gain access to the network. Check the MAC addresses of your wireless clients (usually printed on a label on the bottom of the device). If there is an unknown MAC address you can remove it or reset the AP. WX3310-B0 Users Guide 74 Chapter 11 AP Connection (Repeater Mode) C H A P T E R 11 AP Connection (Repeater Mode) 11.1 Overview This chapter discusses how to establish a wireless connection between your WX3310 and another AP or wireless network when the WX3310 is in repeater mode. It allows you to connect to and/or extend the existing wireless network. The following figure provides an example of two wireless networks connected together. Use these screens to choose an access point that you want the WX3310 to connect to. You should know the security settings of the target AP. Note: The fields and buttons in this screen is not available if the WX3310 is in AP mode. 11.2 What You Can Do in this Chapter Use the Station screen to manually enter the SSID and security settings of the AP to which you want the WX3310 to connect, see Section 11.3 on page 75. Use the AP List screen to scan the wireless networks in the WX3310s area. You can also select an AP from the list and enter its WiFi password to connect the wireless network, see Section 11.4 on page 76 Use the WPS screen to enable/disable WPS, view or generate a new PIN number, see Section 11.5 on page 78. 11.3 Station Screen Use this screen to manually enter the SSID and security settings of the AP to which you want the WX3310 to connect. This screen allows you to set a profile so that the WX3310 will automatically try to connect to the AP specified in the profile each time the WX3310 in Repeater mode is turned on. Click Networking > AP Connection > Station in repeater mode to open this screen. WX3310-B0 Users Guide 75 Chapter 11 AP Connection (Repeater Mode) Figure 44 Networking > AP Connection > Station (Repeater mode) The following table describes the general wireless LAN labels in this screen. Table 22 Networking > AP Connection > Basic/Station LABEL DESCRIPTION Network Name(SSID) Enter the name of the wireless network to which the WX3310 is connecting Connection Status This shows whether the WX3310 is already connected, attempting to connect, or not connected to a wireless network. Encryption Select the data encryption method the wireless network uses. Apply Cancel Click Apply to save your changes. Click Cancel to begin configuring this screen afresh. 11.4 AP List Screen You can use this screen to select an AP and enter its WiFi password to connect the wireless network. After connecting to an AP its SSID is automatically displayed in the Basic/Station screen. Click Networking > AP Connection > AP List. The screen appears as shown. WX3310-B0 Users Guide 76 Chapter 11 AP Connection (Repeater Mode) Figure 45 Networking > AP Connection > AP List (Repeater mode) The following table describes the labels in this screen. Table 23 Networking > AP Connection > AP List LABEL DESCRIPTION Connection Status This shows whether the WX3310 is already connected, attempting to connect, or not connected to a wireless network. Current SSID This shows the name of the AP to which your WX3310 is currently connected. SSID This shows the network name of the AP the WX3310 can detect. MAC Address This shows the MAC address of the AP. Channel This shows the channel the AP uses. RSSI (dbm) This shows the strength of the APs radio signal measured in dbm. Security AP Passphrase This shows Yes if the WX3310 needs a security password to connect to the AP. It shows No if the WX3310 does not need a password to connect. This shows the name of the AP you click and try to connect. The Passphrase input box displays when the Security column is Yes for the selected SSID. Enter the password for this wireless network in the Passphrase input box. Connect The Connect button appears at the end of the table after you click on a SSID. Click this button to connect to the selected AP. Rescan Click Rescan to refresh the list of APs available. WX3310-B0 Users Guide 77 Chapter 11 AP Connection (Repeater Mode) 11.5 WPS Screen Use this screen to enable/disable WPS, view or generate a new PIN number. To open this screen, click Networking > AP Connection > WPS. Figure 46 Networking > AP Connection > WPS (Repeater mode) The following table describes the labels in this screen. Table 24 Networking > AP Connection > WPS DESCRIPTION LABEL WPS Setup WPS PBC WPS PIN Click the Push Button to perform wireless security information synchronization using the Push Button Configuration (PBC) Method. This field displays the PIN number for the WX3310 you will use to perform wireless security information synchronization using the PIN Configuration Method. Click the WPS PIN button to establish the synchronization. Click Generate to create a new PIN and display it in the WPS PIN field. Apply Cancel Click Apply to save your changes. Click Cancel to begin configuring this screen afresh. WX3310-B0 Users Guide 78 Chapter 12 Mesh C H A P T E R 12 Mesh 12.1 Overview The WX3310 supports Wi-Fi Certified EasyMesh Version 1. Use this screen to enable or disable EasyMesh, known as Mesh in this product. Mesh supports AP steering and Band steering. AP steering allows wireless clients to roam seamlessly between Mesh supported devices in your Mesh network by using the same SSID and WiFi password. Also, AP steering helps monitor wireless clients and drop their connections to optimize the Zyxel Device bandwidth when the clients are idle or have a low signal. When a wireless client is dropped, it has the opportunity to steer to a Mesh supported device with a strong signal. Band steering allows 2.4G/5G dual-band wireless clients to steer from one band to another. For example, if the 2.4G channel is congested, wireless clients that support 5G could be moved to the 5G channel. You need a router that can function as a controller in order to set up a Mesh network. A controller manages and coordinates WiFi activity in a network, such as:
AP steering Band steering Management of SSIDs and password on all APs in a network For example, if you change the SSID on a router, all the SSIDs of APs in a network will be changed as well. See the steps below on how to set up a Mesh network. 1 2 To set the WX3310 in AP mode, connect it to a router using an Ethernet cable. To set the WX3310 in Repeater mode, do the following:
Enable wireless LAN in the Networking > Wireless Network 5G/2.4G > Basic screen. Enable Mesh in the Configuration > Mesh screen. Press the WPS button on both the router (controller) and the WX3310. See the Quick Start Guide for more information. WX3310-B0 Users Guide 79 Chapter 12 Mesh Figure 47 Mesh Application Icons used in Figure 47:
R- router AP- Access Point RP- Repeater C1- Client1 C2- Client2 APC- Access Point coverage area RPC- Repeater coverage area Note: R is a router controller 12.2 Mesh Screen Click Configuration > Mesh. The following screen displays. Figure 48 Configuration > Mesh Click on the check box to enable Easy Mesh on the WX3310. WX3310-B0 Users Guide 80 C H A P T E R 13 Maintenance 13.1 Overview This chapter provides information on the Maintenance screen. 13.2 What You Can Do in this Chapter Use the Password screen to set the password, see Section 13.3 on page 81. Use the Time screen to change your WX3310s time and date, see Section 13.4 on page 82. Use the Firmware Upgrade screen to update firmware, see Section 13.5 on page 83. Use the Telnet screen to enable or disable access to the WX3310 using Telnet, see Section 13.6 on Use the Restore screen to back up and restore device configurations, see Section 13.6 on page 84. Use the Restart screen to reboot the WX3310 without turning the power off, see Section 13.7 on page page 84. 86. 13.3 Password Screen Use this screen to set the web configurator password. Click Maintenance > Password. The following screen displays. Figure 49 Maintenance > Password WX3310-B0 Users Guide 81 Chapter 13 Maintenance The following table describes the labels in this screen. Table 25 Maintenance > Password LABEL DESCRIPTION Old Password Type the default password or the existing password you use to access the system in this field. New Password Type your new system password (up to 30 characters). Note that as you type a password, the screen displays an asterisk (*) for each character you type. Retype to Confirm Type the new password again in this field. Apply Cancel Click Apply to save your changes. Click Cancel to begin configuring this screen afresh. 13.4 Time Screen Use this screen to configure the WX3310s time based on your local time zone. To change your WX3310s time and date, click Maintenance > Time. The screen appears as shown. Figure 50 Maintenance > Time The following table describes the labels in this screen. Table 26 Maintenance > Time LABEL DESCRIPTION NTP Time Server NTP Server 1 NTP Server 2 Time Zone Setup Time Zone Enter the first IP address or URL (up to 29 extended ASCII characters in length) of your time server. Enter the second IP address or URL (up to 29 extended ASCII characters in length) of your time server. The second NTP server will work as your backup server if connection to the first NTP server fails. Choose the time zone of your location. This will set the time difference between your time zone and Greenwich Mean Time (GMT). Daylight Saving Enable Daylight saving is a period from late spring to early fall when many countries set their clocks ahead of normal local time by one hour to give more daytime light in the evening. Select this option if you use Daylight Saving Time. WX3310-B0 Users Guide 82 Chapter 13 Maintenance Table 26 Maintenance > Time (continued) LABEL Start Date DESCRIPTION Configure the day and time when Daylight Saving Time starts if you selected Daylight Saving Enable. The at field uses the 24 hour format. Here are a couple of examples:
Daylight Saving Time starts in most parts of the United States on the second Sunday of March. Each time zone in the United States starts using Daylight Saving Time at 2 A.M. local time. So in the United States you would select Second, Sunday, March and select 2 in the at field. Daylight Saving Time starts in the European Union on the last Sunday of March. All of the time zones in the European Union start using Daylight Saving Time at the same moment (1 A.M. GMT or UTC). So in the European Union you would select Last, Sunday, March. The time you select in the at field depends on your time zone. In Germany for instance, you would select 2 because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). End Date Configure the day and time when Daylight Saving Time ends if you selected Daylight Saving Enable. The at field uses the 24 hour format. Here are a couple of examples:
Daylight Saving Time ends in the United States on the first Sunday of November. Each time zone in the United States stops using Daylight Saving Time at 2 A.M. local time. So in the United States you would select First, Sunday, November and select 2 in the at field. Daylight Saving Time ends in the European Union on the last Sunday of October. All of the time zones in the European Union stop using Daylight Saving Time at the same moment (1 A.M. GMT or UTC). So in the European Union you would select Last, Sunday, October. The time you select in the at field depends on your time zone. In Germany for instance, you would select 2 because Germany's time zone is one hour ahead of GMT or UTC (GMT+1). Apply Cancel Click Apply to save your changes. Click Cancel to begin configuring this screen afresh. 13.5 Firmware Upgrade Screen Find firmware at www.zyxel.com in a file that (usually) uses the system model name with a *.bin extension, e.g., WX3310.bin. The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot. Click Maintenance > Firmware Upgrade. Follow the instructions in this screen to upload firmware to your WX3310. Figure 51 Maintenance > Firmware Upgrade WX3310-B0 Users Guide 83 Chapter 13 Maintenance The following table describes the labels in this screen. Table 27 Maintenance > Firmware Upgrade LABEL DESCRIPTION Firmware Upgrade File Path Click Choose file to find the.bin file you want to upload. Remember that you must decompress compressed (.zip) files before you can upload them. Upload Click Upload to begin the upload process. This process may take up to two minutes. Note: Do not turn off the WX3310 while firmware upload is in progress!
Wait until the upgrade process is complete. The WX3310 automatically restarts causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Figure 52 Network Temporarily Disconnected After the WX3310 restarts, log in again and check your new firmware version in the Status screen. 13.6 Restore Screen Click Maintenance > Restore. Information related to factory defaults, backup configuration, and restoring configuration appears as shown next. Figure 53 Maintenance > Restore WX3310-B0 Users Guide 84 Chapter 13 Maintenance 13.6.1 Backup Configuration Backup configuration allows you to back up (save) the WX3310s current configuration to a file on your computer. Once your WX3310 is configured and functioning properly, it is highly recommended that you back up your configuration file before making configuration changes. The backup configuration file will be useful in case you need to return to your previous settings. Click Backup to save the WX3310s current configuration to your computer. 13.6.2 Restore Configuration Restore configuration allows you to upload a new or previously saved configuration file from your computer to your WX3310. Table 28 Maintenance > Restore Configuration LABEL File Path DESCRIPTION Upload Click Upload to begin the upload process. Click Choose file to find the file you want to upload. Remember that you must decompress compressed (.ZIP) files before you can upload them. Note: Do not turn off the WX3310 while configuration file upload is in progress. After you see a configuration upload successful screen, you must then wait one minute before logging into the WX3310 again. The WX3310 automatically restarts in this time causing a temporary network disconnect. In some operating systems, you may see the following icon on your desktop. Figure 54 Temporarily Disconnected If you uploaded the default configuration file you may need to change the IP address of your computer to be in the same subnet as that of the default WX3310 IP address (192.168.1.2). Refer to your operating systems help files for details on how to set up your computers IP address. 13.6.3 Back to Factory Defaults Click the Reset button to clear all user-entered configuration information and return the WX3310 to its factory defaults. The following warning screen appears. Figure 55 Reset Warning Message WX3310-B0 Users Guide 85 Chapter 13 Maintenance You can also press the RESET button on the rear panel for more than 5 seconds to reset the factory defaults of your WX3310. Refer to Section 1.7 on page 15 for more information on the resetting the WX3310. 13.7 Restart Screen System restart allows you to reboot the WX3310 without turning the power off. Click Maintenance >
Restart. The following screen displays. Click Reboot to have the WX3310 restart. This does not affect the WX3310's configuration. Figure 56 Maintenance > Restart WX3310-B0 Users Guide 86 C H A P T E R 14 Troubleshooting This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. Power, Hardware Connections, and LEDs WX3310 Access and Login Internet Access Resetting the WX3310 to Its Factory Defaults Wireless Problems 14.1 Power, Hardware Connections, and LEDs The WX3310 does not turn on. None of the LEDs turn on. 1 Make sure the WX3310 is plugged in to an appropriate power source. Make sure the power source is turned on. 2 Disconnect and re-connect the WX3310. Remove the WX3310 from the outlet. Then connect an electrical device that you know works into the same power outlet. This checks the status of the power outlet. 3 4 If the problem continues, contact the vendor. One of the LEDs does not behave as expected. 1 Make sure you understand the normal behavior of the LED. See Section 1.4 on page 11. 2 Check the hardware connections. See the Quick Start Guide. 3 Inspect your cables for damage. Contact the vendor to replace any damaged cables. 4 Disconnect and re-connect the WX3310. 5 If the problem continues, contact the vendor. WX3310-B0 Users Guide 87 Chapter 14 Troubleshooting 14.2 WX3310 Access and Login I forgot the password. 1 2 4 5 The default password is in the device label. If this does not work, you have to reset the device to its factory defaults. See Section 14.4 on page 90. I cannot see or access the Login screen in the Web Configurator. 1 Make sure you are using the correct address. The default web address (URL) of the WX3310 is http://zyxelsetup (for Windows) or http://
zyxelsetup.local (for Mac). 2 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.4 on page 11. 3 Make sure your Internet browser does not block pop-up windows and has JavaScript and Java enabled. Reset the device to its factory defaults, and try to access the WX3310 with the default address. If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions If your computer is connected wirelessly, use a computer that is connected to a LAN port. I can see the Login screen, but I cannot log in to the WX3310. 1 Make sure you have entered the password correctly. The default password is in the device label. 2 This can happen when you fail to log out properly from your last session. Try logging in again after 5 minutes. 3 Disconnect and re-connect the WX3310. 4 If this does not work, you have to reset the device to its factory defaults. See Section 14.4 on page 90. WX3310-B0 Users Guide 88 Chapter 14 Troubleshooting 14.3 Internet Access I cannot access the Internet. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide. Try to connect directly to the gateway. If you can access the Internet, check that the WX3310 has connected to the gateway by checking the Status screen. See Section 4.4 on page 28. If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless client are the same as the settings in the WX3310. 4 Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again. 5 If the problem continues, contact the network administrator or vendor. I cannot access the Internet anymore. I had access to the Internet (with the WX3310), but my Internet connection is not available anymore. 1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.4 on page 11. Reboot the WX3310. Try to connect directly to the gateway. If you can access the Internet, check that the WX3310 has connected to the gateway by checking the Status screen. See Section 4.4 on page 28. If the problem continues, contact the network administrator or vendor. The Internet connection is slow or intermittent. There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.4 on page 11. If the WX3310 is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. 2 Check the signal strength. If the signal strength is low, try moving the WX3310 closer to the AP if possible, and look around to see if there are any devices that might be interfering with the wireless network (for example, microwaves, other wireless networks, and so on). Reboot the WX3310. If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. 2 3 2 3 4 1 3 4 WX3310-B0 Users Guide 89 Chapter 14 Troubleshooting 14.4 Resetting the WX3310 to Its Factory Defaults If you reset the WX3310, you lose all of the changes you have made. The WX3310 re-loads its default settings, and the password resets to the back-label default key. You have to make all of your changes again. You will lose all of your changes when you reset the WX3310 to its factory defaults. To reset the WX3310, 1 Make sure the power LED is on. 2 Press the RESET button for longer than 5 seconds, the Power LED begins to blink, to set the WX3310 back to its factory-default configuration. OR 3 Click Maintenance > Restore and then click Reset. If the WX3310 restarts automatically, wait for the WX3310 to finish restarting, and log in to the Web Configurator. The password is in the device label. If the WX3310 does not restart automatically, disconnect and reconnect the WX3310. Then, follow the directions above again. 14.5 Wireless Problems I cannot access the WX3310 or ping any computer from the WLAN. WX3310. WX3310. settings. 1 Make sure the WX3310 is working in AP or Repeater mode and the wireless LAN is enabled on the 2 Make sure the wireless adapter on the wireless client is working properly. 3 Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports the same wireless standard as the WX3310. 4 Make sure your computer (with a wireless adapter installed) is within the transmission range of the 5 Check that both the WX3310 and your wireless station are using the same wireless and wireless security 6 Make sure traffic between the WLAN and the LAN is not blocked by the MAC Address List of the WX3310. See Section 10.7 on page 59. WX3310-B0 Users Guide 90 A P P E N D I X A Wireless LANs Wireless LAN Topologies This section discusses ad-hoc and infrastructure wireless LAN topologies. Ad-hoc Wireless LAN Configuration The simplest WLAN configuration is an independent (Ad-hoc) WLAN that connects a set of computers with wireless adapters (A, B, C). Any time two or more wireless adapters are within range of each other, they can set up an independent network, which is commonly referred to as an ad-hoc network or Independent Basic Service Set (IBSS). The following diagram shows an example of notebook computers using wireless adapters to form an ad-hoc wireless LAN. Figure 57 Peer-to-Peer Communication in an Ad-hoc Network ESS An Extended Service Set (ESS) consists of a series of overlapping BSSs, each containing an access point, with each access point connected together by a wired network. This wired connection between APs is called a Distribution System (DS). This type of wireless LAN topology is called an Infrastructure WLAN. The Access Points not only provide communication with the wired network but also mediate wireless network traffic in the immediate neighborhood. An ESSID (ESS IDentification) uniquely identifies each ESS. All access points and their associated wireless clients within the same ESS must have the same ESSID in order to communicate. WX3310-B0 Users Guide 91 Appendix A Wireless LANs Figure 58 Infrastructure WLAN Channel RTS/CTS A channel is the radio frequency(ies) used by wireless devices to transmit and receive data. Channels available depend on your geographical area. You may have a choice of channels (for your region) so you should use a channel different from an adjacent AP (access point) to reduce interference. Interference occurs when radio signals from different access points overlap causing interference and degrading performance. Adjacent channels partially overlap however. To avoid interference due to overlap, your AP should be on a channel at least five channels away from a channel that an adjacent AP is using. For example, if your region has 11 channels and an adjacent AP is using channel 1, then you need to select a channel between 6 or 11. A hidden node occurs when two stations are within range of the same access point, but are not within range of each other. The following figure illustrates a hidden node. Both stations (STA) are within range of the access point (AP) or wireless gateway, but out-of-range of each other, so they cannot "hear"
each other, that is they do not know if the channel is currently being used. Therefore, they are considered hidden from each other. WX3310-B0 Users Guide 92 Appendix A Wireless LANs Figure 59 RTS/CTS Note: Stations cannot hear each other. They can hear the AP. When station A sends data to the AP, it might not know that the station B is already using the channel. If these two stations send data at the same time, collisions may occur when both sets of data arrive at the AP at the same time, resulting in a loss of messages for both stations. RTS/CTS is designed to prevent collisions due to hidden nodes. An RTS/CTS defines the biggest size data frame you can send before an RTS (Request To Send)/CTS (Clear to Send) handshake is invoked. When a data frame exceeds the RTS/CTS value you set (between 0 to 2432 bytes), the station that wants to transmit this frame must first send an RTS (Request To Send) message to the AP for permission to send it. The AP then responds with a CTS (Clear to Send) message to all other stations within its range to notify them to defer their transmission. It also reserves and confirms with the requesting station the time frame for the requested transmission. Stations can send frames smaller than the specified RTS/CTS directly to the AP without the RTS (Request To Send)/CTS (Clear to Send) handshake. You should only configure RTS/CTS if the possibility of hidden nodes exists on your network and the "cost"
of resending large frames is more than the extra network overhead involved in the RTS (Request To Send)/CTS (Clear to Send) handshake. If the RTS/CTS value is greater than the Fragmentation Threshold value (see next), then the RTS (Request To Send)/CTS (Clear to Send) handshake will never occur as data frames will be fragmented before they reach RTS/CTS size. Note: Enabling the RTS Threshold causes redundant network overhead that could negatively affect the throughput performance instead of providing a remedy. Fragmentation Threshold A Fragmentation Threshold is the maximum data fragment size (between 256 and 2432 bytes) that can be sent in the wireless network before the AP will fragment the packet into smaller data frames. A large Fragmentation Threshold is recommended for networks not prone to interference while you should set a smaller threshold for busy networks or networks that are prone to interference. WX3310-B0 Users Guide 93 Appendix A Wireless LANs If the Fragmentation Threshold value is smaller than the RTS/CTS value (see previously) you set then the RTS (Request To Send)/CTS (Clear to Send) handshake will never occur as data frames will be fragmented before they reach RTS/CTS size. IEEE 802.11g Wireless LAN IEEE 802.11g is fully compatible with the IEEE 802.11b standard. This means an IEEE 802.11b adapter can interface directly with an IEEE 802.11g access point (and vice versa) at 11 Mbps or lower depending on range. IEEE 802.11g has several intermediate rate steps between the maximum and minimum data rates. The IEEE 802.11g data rate and modulation are as follows:
Table 29 IEEE 802.11g DATA RATE (MBPS) MODULATION 1 2 DBPSK (Differential Binary Phase Shift Keyed) DQPSK (Differential Quadrature Phase Shift Keying) 5.5 / 11 CCK (Complementary Code Keying) 6/9/12/18/24/36/48/54 OFDM (Orthogonal Frequency Division Multiplexing) Wireless Security Overview Wireless security is vital to your network to protect wireless communication between wireless clients, access points and the wired network. Wireless security methods available on the WAP6804 are data encryption, wireless client authentication, restricting access by device MAC address and hiding the WAP6804 identity. The following figure shows the relative effectiveness of these wireless security methods available on your WAP6804. Table 30 Wireless Security Levels SECURITY LEVEL SECURITY TYPE Least Secure Unique SSID (Default) Unique SSID with Hide SSID Enabled MAC Address Filtering WEP Encryption IEEE802.1x EAP with RADIUS Server Authentication Wi-Fi Protected Access (WPA) WPA2 Most Secure Note: You must enable the same wireless security settings on the WAP6804 and on all wireless clients that you want to associate with it. WX3310-B0 Users Guide 94 Appendix A Wireless LANs IEEE 802.1x RADIUS In June 2001, the IEEE 802.1x standard was designed to extend the features of IEEE 802.11 to support extended authentication as well as providing additional accounting and control features. It is supported by Windows XP and a number of network devices. Some advantages of IEEE 802.1x are:
User based identification that allows for roaming. Support for RADIUS (Remote Authentication Dial In User Service, RFC 2138, 2139) for centralized user profile and accounting management on a network RADIUS server. Support for EAP (Extensible Authentication Protocol, RFC 2486) that allows additional authentication methods to be deployed with no changes to the access point or the wireless clients. RADIUS is based on a client-server model that supports authentication, authorization and accounting. The access point is the client and the server is the RADIUS server. The RADIUS server handles the following tasks:
Authentication Authorization Determines the identity of the users. Accounting Keeps track of the clients network activity. Determines the network services available to authenticated users once they are connected to the network. RADIUS is a simple package exchange in which your AP acts as a message relay between the wireless client and the network RADIUS server. Types of RADIUS Messages The following types of RADIUS messages are exchanged between the access point and the RADIUS server for user authentication:
Sent by an access point requesting authentication. Access-Request Access-Reject Access-Accept Sent by a RADIUS server rejecting access. Sent by a RADIUS server allowing access. Access-Challenge Sent by a RADIUS server requesting more information in order to allow access. The access point sends a proper response from the user and then sends another Access-Request message. The following types of RADIUS messages are exchanged between the access point and the RADIUS server for user accounting:
Accounting-Request Sent by the access point requesting accounting. WX3310-B0 Users Guide 95 Appendix A Wireless LANs Accounting-Response Sent by the RADIUS server to indicate that it has started or stopped accounting. In order to ensure network security, the access point and the RADIUS server use a shared secret key, which is a password, they both know. The key is not sent over the network. In addition to the shared key, password information exchanged is also encrypted to protect the network from unauthorized access. Types of EAP Authentication This section discusses some popular authentication types: EAP-MD5, EAP-TLS, EAP-TTLS, PEAP and LEAP. Your wireless LAN device may not support all authentication types. EAP (Extensible Authentication Protocol) is an authentication protocol that runs on top of the IEEE 802.1x transport mechanism in order to support multiple types of user authentication. By using EAP to interact with an EAP-compatible RADIUS server, an access point helps a wireless station and a RADIUS server perform authentication. The type of authentication you use depends on the RADIUS server and an intermediary AP(s) that supports IEEE 802.1x. For EAP-TLS authentication type, you must first have a wired connection to the network and obtain the certificate(s) from a certificate authority (CA). A certificate (also called digital IDs) can be used to authenticate users and a CA issues certificates and guarantees the identity of each certificate owner. EAP-MD5 (Message-Digest Algorithm 5) MD5 authentication is the simplest one-way authentication method. The authentication server sends a challenge to the wireless client. The wireless client proves that it knows the password by encrypting the password with the challenge and sends back the information. Password is not sent in plain text. However, MD5 authentication has some weaknesses. Since the authentication server needs to get the plaintext passwords, the passwords must be stored. Thus someone other than the authentication server may access the password file. In addition, it is possible to impersonate an authentication server as MD5 authentication method does not perform mutual authentication. Finally, MD5 authentication method does not support data encryption with dynamic session key. You must configure WEP encryption keys for data encryption. EAP-TLS (Transport Layer Security) With EAP-TLS, digital certifications are needed by both the server and the wireless clients for mutual authentication. The server presents a certificate to the client. After validating the identity of the server, the client sends a different certificate to the server. The exchange of certificates is done in the open before a secured tunnel is created. This makes user identity vulnerable to passive attacks. A digital certificate is an electronic ID card that authenticates the senders identity. However, to implement EAP-
TLS, you need a Certificate Authority (CA) to handle certificates, which imposes a management overhead. EAP-TTLS (Tunneled Transport Layer Service) EAP-TTLS is an extension of the EAP-TLS authentication that uses certificates for only the server-side authentications to establish a secure connection. Client authentication is then done by sending username and password through the secure connection, thus client identity is protected. For client WX3310-B0 Users Guide 96 Appendix A Wireless LANs authentication, EAP-TTLS supports EAP methods and legacy authentication methods such as PAP, CHAP, MS-CHAP and MS-CHAP v2. PEAP (Protected EAP) Like EAP-TTLS, server-side certificate authentication is used to establish a secure connection, then use simple username and password methods through the secured connection to authenticate the clients, thus hiding client identity. However, PEAP only supports EAP methods, such as EAP-MD5, EAP-MSCHAPv2 and EAP-GTC (EAP-Generic Token Card), for client authentication. EAP-GTC is implemented only by Cisco. LEAP Dynamic WEP Key Exchange LEAP (Lightweight Extensible Authentication Protocol) is a Cisco implementation of IEEE 802.1x. The AP maps a unique key that is generated with the RADIUS server. This key expires when the wireless connection times out, disconnects or re-authentication times out. A new WEP key is generated each time re-authentication is performed. If this feature is enabled, it is not necessary to configure a default encryption key in the wireless security configuration screen. You may still configure and store keys, but they will not be used while dynamic WEP is enabled. Note: EAP-MD5 cannot be used with Dynamic WEP Key Exchange For added security, certificate-based authentications (EAP-TLS, EAP-TTLS and PEAP) use dynamic keys for data encryption. They are often deployed in corporate environments, but for public deployment, a simple user name and password pair is more practical. The following table is a comparison of the features of authentication types. Table 31 Comparison of EAP Authentication Types EAP-MD5 EAP-TLS EAP-TTLS Mutual Authentication Certificate Client Certificate Server Dynamic Key Exchange Credential Integrity Deployment Difficulty Client Identity Protection No No No No None Easy No Yes Yes Yes Yes Hard No Optional Optional PEAP Yes Yes Yes LEAP Yes No No Yes Yes Yes Yes Strong Strong Strong Moderate Moderate Moderate Moderate Yes Yes No WPA and WPA2 Wi-Fi Protected Access (WPA) is a subset of the IEEE 802.11i standard. WPA2 (IEEE 802.11i) is a wireless security standard that defines stronger encryption, authentication and key management than WPA. Key differences between WPA or WPA2 and WEP are improved data encryption and user authentication. WX3310-B0 Users Guide 97 Encryption Appendix A Wireless LANs If both an AP and the wireless clients support WPA2 and you have an external RADIUS server, use WPA2 for stronger data encryption. If you don't have an external RADIUS server, you should use WPA2-PSK
(WPA2-Pre-Shared Key) that only requires a single (identical) password entered into each access point, wireless gateway and wireless client. As long as the passwords match, a wireless client will be granted access to a WLAN. If the AP or the wireless clients do not support WPA2, just use WPA or WPA-PSK depending on whether you have an external RADIUS server or not. Select WEP only when the AP and/or wireless clients do not support WPA or WPA2. WEP is less secure than WPA or WPA2. WPA improves data encryption by using Temporal Key Integrity Protocol (TKIP), Message Integrity Check
(MIC) and IEEE 802.1x. WPA2 also uses TKIP when required for compatibility reasons, but offers stronger encryption than TKIP with Advanced Encryption Standard (AES) in the Counter mode with Cipher block chaining Message authentication code Protocol (CCMP). TKIP uses 128-bit keys that are dynamically generated and distributed by the authentication server. AES
(Advanced Encryption Standard) is a block cipher that uses a 256-bit mathematical algorithm called Rijndael. They both include a per-packet key mixing function, a Message Integrity Check (MIC) named Michael, an extended initialization vector (IV) with sequencing rules, and a re-keying mechanism. WPA and WPA2 regularly change and rotate the encryption keys so that the same encryption key is never used twice. The RADIUS server distributes a Pairwise Master Key (PMK) key to the AP that then sets up a key hierarchy and management system, using the PMK to dynamically generate unique data encryption keys to encrypt every data packet that is wirelessly communicated between the AP and the wireless clients. This all happens in the background automatically. The Message Integrity Check (MIC) is designed to prevent an attacker from capturing data packets, altering them and resending them. The MIC provides a strong mathematical function in which the receiver and the transmitter each compute and then compare the MIC. If they do not match, it is assumed that the data has been tampered with and the packet is dropped. By generating unique data encryption keys for every data packet and by creating an integrity checking mechanism (MIC), with TKIP and AES it is more difficult to decrypt data on a WiFi network than WEP and difficult for an intruder to break into the network. The encryption mechanisms used for WPA(2) and WPA(2)-PSK are the same. The only difference between the two is that WPA(2)-PSK uses a simple common password, instead of user-specific credentials. The common-password approach makes WPA(2)-PSK susceptible to brute-force password-
guessing attacks but its still an improvement over WEP as it employs a consistent, single, alphanumeric password to derive a PMK which is used to generate unique temporal encryption keys. This prevent all wireless devices sharing the same encryption keys. (a weakness of WEP) User Authentication WPA and WPA2 apply IEEE 802.1x and Extensible Authentication Protocol (EAP) to authenticate wireless clients using an external RADIUS database. WPA2 reduces the number of key exchange messages from six to four (CCMP 4-way handshake) and shortens the time required to connect to a network. Other WX3310-B0 Users Guide 98 Appendix A Wireless LANs WPA2 authentication features that are different from WPA include key caching and pre-authentication. These two features are optional and may not be supported in all wireless devices. Key caching allows a wireless client to store the PMK it derived through a successful authentication with an AP. The wireless client uses the PMK when it tries to connect to the same AP and does not need to go with the authentication process again. Pre-authentication enables fast roaming by allowing the wireless client (already connecting to an AP) to perform IEEE 802.1x authentication with another AP before connecting to it. Wireless Client WPA Supplicants A wireless client supplicant is the software that runs on an operating system instructing the wireless client how to use WPA. At the time of writing, the most widely available supplicant is the WPA patch for Windows XP, Funk Software's Odyssey client. The Windows XP patch is a free download that adds WPA capability to Windows XP's built-in "Zero Configuration" wireless client. However, you must run Windows XP to use it. WPA(2) with RADIUS Application Example To set up WPA(2), you need the IP address of the RADIUS server, its port number (default is 1812), and the RADIUS shared secret. A WPA(2) application example with an external RADIUS server looks as follows. "A"
is the RADIUS server. "DS" is the distribution system. 1 2 4 The AP passes the wireless client's authentication request to the RADIUS server. The RADIUS server then checks the user's identification against its database and grants or denies network access accordingly. 3 A 256-bit Pairwise Master Key (PMK) is derived from the authentication process by the RADIUS server and the client. The RADIUS server distributes the PMK to the AP. The AP then sets up a key hierarchy and management system, using the PMK to dynamically generate unique data encryption keys. The keys are used to encrypt every data packet that is wirelessly communicated between the AP and the wireless clients. WX3310-B0 Users Guide 99 Appendix A Wireless LANs Figure 60 WPA(2) with RADIUS Application Example WPA(2)-PSK Application Example A WPA(2)-PSK application looks as follows. 1 2 3 4 First enter identical passwords into the AP and all wireless clients. The Pre-Shared Key (PSK) must consist of between 8 and 63 ASCII characters or 64 hexadecimal characters (including spaces and symbols). The AP checks each wireless client's password and allows it to join the network only if the password matches. The AP and wireless clients generate a common PMK (Pairwise Master Key). The key itself is not sent over the network, but is derived from the PSK and the SSID. The AP and wireless clients use the TKIP or AES encryption process, the PMK and information exchanged in a handshake to create temporal encryption keys. They use these keys to encrypt data exchanged between them. WX3310-B0 Users Guide 100 Appendix A Wireless LANs Figure 61 WPA(2)-PSK Authentication Antenna Overview Antenna Characteristics Frequency Radiation Pattern Antenna Gain An antenna couples RF signals onto air. A transmitter within a wireless device sends an RF signal to the antenna, which propagates the signal through the air. The antenna also operates in reverse by capturing RF signals from the air. Positioning the antennas properly increases the range and coverage area of a wireless LAN. An antenna in the frequency of 2.4GHz or 5GHz is needed to communicate efficiently in a wireless LAN A radiation pattern is a diagram that allows you to visualize the shape of the antennas coverage area. Antenna gain, measured in dB (decibel), is the increase in coverage within the RF beam width. Higher antenna gain improves the range of the signal for better communications. For an indoor site, each 1 dB increase in antenna gain results in a range increase of approximately 2.5%. For an unobstructed outdoor site, each 1dB increase in gain results in a range increase of approximately 5%. Actual results may vary depending on the network environment. Antenna gain is sometimes specified in dBi, which is how much the antenna increases the signal power compared to using an isotropic antenna. An isotropic antenna is a theoretical perfect antenna that sends out radio signals equally well in all directions. dBi represents the true gain that the antenna provides. WX3310-B0 Users Guide 101 Appendix A Wireless LANs Types of Antennas for WLAN There are two types of antennas used for wireless LAN applications. Omni-directional antennas send the RF signal out in all directions on a horizontal plane. The coverage area is torus-shaped (like a donut) which makes these antennas ideal for a room environment. With a wide coverage area, it is possible to make circular overlapping coverage areas with multiple access points. Directional antennas concentrate the RF signal in a beam, like a flashlight does with the light from its bulb. The angle of the beam determines the width of the coverage pattern. Angles typically range from 20 degrees (very directional) to 120 degrees (less directional). Directional antennas are ideal for hallways and outdoor point-to-point applications. Positioning Antennas In general, antennas should be mounted as high as practically possible and free of obstructions. In point-topoint application, position both antennas at the same height and in a direct line of sight to each other to attain the best performance. For omni-directional antennas mounted on a table, desk, and so on, point the antenna up. For omni-
directional antennas mounted on a wall or ceiling, point the antenna down. For a single AP application, place omni-directional antennas as close to the center of the coverage area as possible. For directional antennas, point the antenna in the direction of the desired coverage area. WX3310-B0 Users Guide 102 A P P E N D I X B Customer Support In the event of problems that cannot be solved by using this manual, you should contact your vendor. If you cannot contact your vendor, then contact a Zyxel office for the region in which you bought the device. See http://www.zyxel.com/homepage.shtml and also http://www.zyxel.com/about_zyxel/zyxel_worldwide.shtml for the latest information. Please have the following information ready when you contact an office. Required Information Product model and serial number. Warranty Information. Date that you received your device. Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan Zyxel Communications Corporation http://www.zyxel.com Asia China Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. http://www.zyxel.cn India Zyxel Technology India Pvt Ltd http://www.zyxel.in Kazakhstan Zyxel Kazakhstan http://www.zyxel.kz WX3310-B0 Users Guide 103 Appendix B Customer Support Korea Zyxel Korea Corp. http://www.zyxel.kr Malaysia Zyxel Malaysia Sdn Bhd. http://www.zyxel.com.my Pakistan Zyxel Pakistan (Pvt.) Ltd. http://www.zyxel.com.pk Philippines Zyxel Philippines http://www.zyxel.com.ph Singapore Zyxel Singapore Pte Ltd. http://www.zyxel.com.sg Taiwan Zyxel Communications Corporation http://www.zyxel.com/tw/zh/
Thailand Zyxel Thailand Co., Ltd http://www.zyxel.co.th Vietnam Zyxel Communications Corporation-Vietnam Office http://www.zyxel.com/vn/vi Europe Austria Zyxel Deutschland GmbH http://www.zyxel.de Belarus Zyxel BY http://www.zyxel.by WX3310-B0 Users Guide 104 Appendix B Customer Support Belgium Zyxel Communications B.V. http://www.zyxel.com/be/nl/
http://www.zyxel.com/be/fr/
Bulgaria Zyxel http://www.zyxel.com/bg/bg/
Czech Republic Zyxel Communications Czech s.r.o http://www.zyxel.cz Denmark Zyxel Communications A/S http://www.zyxel.dk Estonia Zyxel Estonia http://www.zyxel.com/ee/et/
Finland Zyxel Communications http://www.zyxel.fi France Zyxel France http://www.zyxel.fr Germany Zyxel Deutschland GmbH http://www.zyxel.de Hungary Zyxel Hungary & SEE http://www.zyxel.hu Italy Zyxel Communications Italy http://www.zyxel.it/
WX3310-B0 Users Guide 105 Appendix B Customer Support http://www.zyxel.com/lv/lv/homepage.shtml Latvia Zyxel Latvia Lithuania Zyxel Lithuania http://www.zyxel.com/lt/lt/homepage.shtml Netherlands Zyxel Benelux http://www.zyxel.nl Norway Zyxel Communications http://www.zyxel.no Poland Zyxel Communications Poland http://www.zyxel.pl Romania Zyxel Romania http://www.zyxel.com/ro/ro Russia Zyxel Russia http://www.zyxel.ru Slovakia http://www.zyxel.sk Spain Zyxel Communications ES Ltd http://www.zyxel.es Sweden Zyxel Communications http://www.zyxel.se Switzerland Studerus AG Zyxel Communications Czech s.r.o. organizacna zlozka WX3310-B0 Users Guide 106 Appendix B Customer Support http://www.zyxel.ch/
Turkey Zyxel Turkey A.S. http://www.zyxel.com.tr UK Zyxel Communications UK Ltd. http://www.zyxel.co.uk Ukraine Zyxel Ukraine http://www.ua.zyxel.com Argentina Zyxel Communication Corporation http://www.zyxel.com/ec/es/
Brazil Zyxel Communications Brasil Ltda. https://www.zyxel.com/br/pt/
Ecuador Zyxel Communication Corporation http://www.zyxel.com/ec/es/
Latin America Middle East Israel Zyxel Communication Corporation http://il.zyxel.com/homepage.shtml Middle East Zyxel Communication Corporation http://www.zyxel.com/me/en/
WX3310-B0 Users Guide 107 Appendix B Customer Support Zyxel Communications, Inc. - North America Headquarters http://www.zyxel.com/us/en/
North America USA Oceania Africa Australia Zyxel Communications Corporation http://www.zyxel.com/au/en/
South Africa Nology (Pty) Ltd. http://www.zyxel.co.za WX3310-B0 Users Guide 108 A P P E N D I X C Legal Information Copyright Disclaimer Copyright 2020 by Zyxel Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved. Zyxel does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patent rights of others. Zyxel further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice. Regulatory Notice and Statement UNITED STATES of AMERICA The following information applies if you use the product within USA area. FCC EMC Statement The device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the device. This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which is found by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna Increase the separation between the devices Connect the equipment to an outlet other than the receivers Consult a dealer or an experienced radio/TV technician for assistance The following information applies if you use the product with RF function within USA area. FCC Radiation Exposure Statement This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must be at least 20 cm from the user and must not be co-located or operating in conjunction with any other antenna or Operation of this device is restricted to indoor use only, except for the relevant user's manual mention that this device can be installed into transmitter. the external environment CANADA The following information applies if you use the product within Canada area. Industry Canada ICES Statement CAN ICES-3 (B)/NMB-3(B) WX3310-B0 Users Guide 109 Appendix C Legal Information Industry Canada RSS-GEN & RSS-247 Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This radio transmitter (2468C-WX3310B0) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. Antenna Information MANUFACTURER GAIN TYPE PIFA WALSIN 0(2400-2483.5MHz), 0.5(5150-5250MHz), 1(5250-5350MHz), 1.5(5470-
5725MHz), 1.75(5725-5850MHz) i-pex CONNECTOR PIFA WALSIN 0(2400-2483.5MHz), 0.5(5150-5250MHz), 1(5250-5350MHz), 1.5(5470-
5725MHz), 1.75(5725-5850MHz) i-pex 2.4G ANT1+5G ANT1 2.4G ANT2+5G ANT2 5G ANT3 Dipole WALSIN 0.5(5150-5250MHz), 1(5250-5350MHz), 1.5(5470-5725MHz), 1.75(5725-
5850MHz) 5G ANT4 Dipole WALSIN 0.5(5150-5250MHz), 1(5250-5350MHz), 1.5(5470-5725MHz), 1.75(5725-
5850MHz) i-pex i-pex If the product with 5G wireless function operating in 5150-5250 MHz and 5725-5850 MHz, the following attention must be paid, The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits specified for point-to-point and non-point-to-point operation as appropriate; and The worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in Section 6.2.2(3) of RSS 247 mobile satellite systems. shall be clearly indicated. If the product with 5G wireless function operating in 5250-5350 MHz and 5470-5725 MHz, the following attention must be paid. For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall be such that the equipment still complies with the e.i.r.p. limit. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes : (1) lappareil ne doit pas produire de brouillage, et (2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. Le prsent metteur radio (2468C-WX3310B0) de modle s'il fait partie du matriel de catgorieI) a t approuv par Industrie Canada pour fonctionner avec les types d'antenne numrs ci-dessous et ayant un gain admissible maximal et l'impdance requise pour chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est suprieur au gain maximal indiqu, sont strictement interdits pour l'exploitation de l'metteur. Informations Antenne FABRICANT GAIN CONNECTEUR TYPE PIFA 2.4G ANT1+5G ANT1 2.4G ANT2+5G ANT2 WALSIN 0(2400-2483.5MHz), 0.5(5150-5250MHz), 1(5250-5350MHz), 1.5(5470-
5725MHz), 1.75(5725-5850MHz) PIFA WALSIN 0(2400-2483.5MHz), 0.5(5150-5250MHz), 1(5250-5350MHz), 1.5(5470-
5725MHz), 1.75(5725-5850MHz) 5G ANT3 Dipole WALSIN 0.5(5150-5250MHz), 1(5250-5350MHz), 1.5(5470-5725MHz), 1.75(5725-
5850MHz) 5G ANT4 Dipole WALSIN 0.5(5150-5250MHz), 1(5250-5350MHz), 1.5(5470-5725MHz), 1.75(5725-
5850MHz) i-pex i-pex i-pex i-pex Lorsque la fonction sans fil 5G fonctionnant en 5150-5250 MHz and 5725-5850 MHz est active pour ce produit, il est ncessaire de porter une attention particulire aux choses suivantes Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont rservs uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux;
Pour les dispositifs munis dantennes amovibles, le gain maximal d'antenne permis (pour les dispositifs utilisant la bande de 5 725 5 850 MHz) doit tre conforme la limite de la p.i.r.e. spcifie pour l'exploitation point point et lexploitation non point point, selon le cas;
Les pires angles dinclinaison ncessaires pour rester conforme lexigence de la p.i.r.e. applicable au masque dlvation, et nonce la section 6.2.2 3) du CNR-247, doivent tre clairement indiqus. Lorsque la fonction sans fil 5G fonctionnant en 5250-5350 MHz et 5470-5725 MHz est active pour ce produit, il est ncessaire de porter une attention particulire aux choses suivantes. Pour les dispositifs munis dantennes amovibles, le gain maximal d'antenne permis pour les dispositifs utilisant les bandes de 5 250 5 350 MHz et de 5 470 5 725 MHz doit tre conforme la limite de la p.i.r.e. Industry Canada radiation exposure statement This device complies with IC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 cm between the radiator and your body. WX3310-B0 Users Guide 110 Appendix C Legal Information Dclaration dexposition aux radiations:
Cet quipement est conforme aux limites dexposition aux rayonnements IC tablies pour un environnement non contrl. Cet quipement doit tre install et utilis avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. EUROPEAN UNION The following information applies if you use the product within the European Union. Declaration of Conformity with Regard to EU Directive 2014/53/EU (Radio Equipment Directive, RED) Compliance information for 2.4GHz and/or 5GHz wireless products relevant to the EU and other Countries following the EU Directive 2014/53/
EU (RED). And this product may be used in all EU countries (and other countries following the EU Directive 2014/53/EU) without any limitation except for the countries mentioned below table:
In the majority of the EU and other European countries, the 5GHz bands have been made available for the use of wireless local area networks (LANs). Later in this document you will find an overview of countries in which additional restrictions or requirements or both are applicable. The requirements for any country may evolve. Zyxel recommends that you check with the local authorities for the latest status of their national regulations for the 5GHz wireless LANs. If this device for operation in the band 5150-5350 MHz, it is for indoor use only. This equipment should be installed and operated with a minimum distance of xx cm between the radio equipment and your body. The maximum RF power operating for each band as follows:
The band 2,400 to 2,483.5 MHz is xxx mW, The bands 5,150 MHz to 5,350 MHz is xxx mW, The 5,470 MHz to 5,725 MHz is xxx mW.
(Bulgarian) Zyxel , 2014/53/C. National Restrictions The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link having a range exceeding 300 meters. Please check http://www.bipt.be for more details. Draadloze verbindingen voor buitengebruik en met een reikwijdte van meer dan 300 meter dienen aangemeld te worden bij het Belgisch Instituut voor postdiensten en telecommunicatie (BIPT). Zie http://www.bipt.be voor meer gegevens. Les liaisons sans fil pour une utilisation en extrieur dune distance suprieure 300 mtres doivent tre notifies lInstitut Belge des services Postaux et des Tlcommunications (IBPT). Visitez http://www.ibpt.be pour de plus amples dtails. Por medio de la presente Zyxel declara que el equipo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 2014/53/UE.. Zyxel tmto prohlauje, e tento zazen je ve shod se zkladnmi poadavky a dalmi pslunmi ustanovenmi smrnice 2014/53/EU. Dansk (Danish) Undertegnede Zyxel erklrer herved, at flgende udstyr udstyr overholder de vsentlige krav og vrige relevante krav i direktiv 2014/53/EU. National Restrictions In Denmark, the band 5150 - 5350 MHz is also allowed for outdoor usage. I Danmark m frekvensbndet 5150 - 5350 ogs anvendes udendrs. Hiermit erklrt Zyxel, dass sich das Gert Ausstattung in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschlgigen Bestimmungen der Richtlinie 2014/53/EU befindet. Kesolevaga kinnitab Zyxel seadme seadmed vastavust direktiivi 2014/53/EU phinuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele stetele. Zyxel 2014/53/EU. Hereby, Zyxel declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Par la prsente Zyxel dclare que l'appareil quipements est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 2014/53/EU. Zyxel ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 2014/53/EU. Hr me lsir, Zyxel v yfir a essi bnaur er samrmi vi grunnkrfur og nnur vieigandi kvi tilskipunar 2014/53/
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(French) Hrvatski
(Croatian) slenska
(Icelandic) WX3310-B0 Users Guide 111 Appendix C Legal Information Italiano (Italian) Con la presente Zyxel dichiara che questo attrezzatura conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 2014/53/EU. National Restrictions This product meets the National Radio Interface and the requirements specified in the National Frequency Allocation Table for Italy. Unless this wireless LAN product is operating within the boundaries of the owner's property, its use requires a general authorization. Please check http://www.sviluppoeconomico.gov.it/ for more details. Questo prodotto conforme alla specifiche di Interfaccia Radio Nazionali e rispetta il Piano Nazionale di ripartizione delle frequenze in Italia. Se non viene installato all 'interno del proprio fondo, l'utilizzo di prodotti Wireless LAN richiede una Autorizzazione Generale. Consultare http://www.sviluppoeconomico.gov.it/ per maggiori dettagli. Ar o Zyxel deklar, ka iekrtas atbilst Direktvas 2014/53/EU btiskajm prasbm un citiem ar to saisttajiem noteikumiem. Latvieu valoda
(Latvian) National Restrictions The outdoor usage of the 2.4 GHz band requires an authorization from the Electronic Communications Office. Please 2.4 GHz frekvenu joslas izmantoanai rpus telpm nepiecieama atauja no Elektronisko sakaru direkcijas. Vairk check http://www.esd.lv for more details. informcijas: http://www.esd.lv. Lietuvi kalba
(Lithuanian) iuo Zyxel deklaruoja, kad is ranga atitinka esminius reikalavimus ir kitas 2014/53/EU Direktyvos nuostatas. Magyar
(Hungarian) Alulrott, Zyxel nyilatkozom, hogy a berendezs megfelel a vonatkoz alapvet kvetelmnyeknek s az 2014/53/EU irnyelv egyb elrsainak. Malti (Maltese) Hawnhekk, Zyxel, jiddikjara li dan tagmir jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-Dirrettiva 2014/53/EU. Nederlands
(Dutch) Hierbij verklaart Zyxel dat het toestel uitrusting in overeenstemming is met de essentile eisen en de andere relevante bepalingen van richtlijn 2014/53/EU. Polski (Polish) Niniejszym Zyxel owiadcza, e sprzt jest zgodny z zasadniczymi wymogami oraz pozostaymi stosownymi postanowieniami Dyrektywy 2014/53/EU. Portugus
(Portuguese) Zyxel declara que este equipamento est conforme com os requisitos essenciais e outras disposies da Directiva 2014/53/
EU. Prin prezenta, Zyxel declar c acest echipament este n conformitate cu cerinele eseniale i alte prevederi relevante ale Directivei 2014/53/EU. Zyxel tmto vyhlasuje, e zariadenia spa zkladn poiadavky a vetky prslun ustanovenia Smernice 2014/53/EU. Zyxel izjavlja, da je ta oprema v skladu z bistvenimi zahtevami in ostalimi relevantnimi doloili direktive 2014/53/EU. Suomi (Finnish) Zyxel vakuuttaa tten ett laitteet tyyppinen laite on direktiivin 2014/53/EU oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen. Svenska
(Swedish) Hrmed intygar Zyxel att denna utrustning str I verensstmmelse med de vsentliga egenskapskrav och vriga relevanta bestmmelser som framgr av direktiv 2014/53/EU. Norsk
(Norwegian) Erklrer herved Zyxel at dette utstyret er I samsvar med de grunnleggende kravene og andre relevante bestemmelser I direktiv 2014/53/EU. Romn
(Romanian) Slovenina
(Slovak) Slovenina
(Slovene) Notes:
1. Although Norway, Switzerland and Liechtenstein are not EU member states, the EU Directive 2014/53/EU has also been implemented in those countries. 2. The regulatory limits for maximum output power are specified in EIRP. The EIRP level (in dBm) of a device can be calculated by adding the gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm). WX3310-B0 Users Guide 112 Appendix C Legal Information List of national codes COUNTRY ISO 3166 2 LETTER CODE COUNTRY ISO 3166 2 LETTER CODE Czech Republic Austria Belgium Bulgaria Croatia Cyprus Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia AT BE BG HR CY CZ DK EE FI FR DE GR HU IS IE IT LV Safety Warnings Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Serbia Slovakia Slovenia Spain Switzerland Sweden Turkey United Kingdom LI LT LU MT NL NO PL PT RO RS SK SI ES CH SE TR GB Do not use this product near water, for example, in a wet basement or near a swimming pool. Do not expose your device to dampness, dust or corrosive liquids. Do not store things on the device. Do not obstruct the device ventilation slots as insufficient airflow may harm your device. For example, do not place the device in an enclosed space such as a box or on a very soft surface such as a bed or sofa. Do not install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning. Connect ONLY suitable accessories to the device. Do not open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel should service or disassemble this device. Please contact your vendor for further information. Make sure to connect the cables to the correct ports. Place connecting cables carefully so that no one will step on them or stumble over them. Always disconnect all cables from this device before servicing or disassembling. Do not remove the plug and connect it to a power outlet by itself; always attach the plug to the power adaptor first before connecting it to Do not allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor a power outlet. or cord. Please use the provided or designated connection cables/power cables/ adaptors. Connect it to the right supply voltage (for example, 110V AC in North America or 230V AC in Europe). If the power adaptor or cord is damaged, it might cause electrocution. Remove it from the device and the power source, repairing the power adapter or cord is prohibited. Contact your local vendor to order a new one. Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning. CAUTION: Risk of explosion if battery is replaced by an incorrect type, dispose of used batteries according to the instruction. Dispose them at the applicable collection point for the recycling of electrical and electronic devices. For detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the store where you purchased the product. The following warning statements apply, where the disconnect device is not incorporated in the device or where the plug on the power supply cord is intended to serve as the disconnect device,
- For permanently connected devices, a readily accessible disconnect device shall be incorporated external to the device;
- For pluggable devices, the socket-outlet shall be installed near the device and shall be easily accessible. ErP (Energy-related Products) Zyxel products put on the EU market in compliance with the requirement of the European Parliament and the Council published Directive 2009/
125/EC establishing a framework for the setting of ecodesign requirements for energy-related products (recast), so called as "ErP Directive
(Energy-related Products directive) as well as ecodesign requirement laid down in applicable implementing measures, power consumption has satisfied regulation requirements which are:
Network standby power consumption < 8W, and/or Off mode power consumption < 0.5W, and/or Standby mode power consumption < 0.5W.
(Wireless setting, please refer to "Wireless" chapter for more detail.) European Union - Disposal and Recycling Information The symbol below means that according to local regulations your product and/or its battery shall be disposed of separately from domestic waste. If this product is end of life, take it to a recycling station designated by local authorities. At the time of disposal, the separate collection of your product and/or its battery will help save natural resources and ensure that the environment is sustainable development. WX3310-B0 Users Guide 113 Environment Statement Appendix C Legal Information Die folgende Symbol bedeutet, dass Ihr Produkt und/oder seine Batterie gem den rtlichen Bestimmungen getrennt vom Hausmll entsorgt werden muss. Wenden Sie sich an eine Recyclingstation, wenn dieses Produkt das Ende seiner Lebensdauer erreicht hat. Zum Zeitpunkt der Entsorgung wird die getrennte Sammlung von Produkt und/oder seiner Batterie dazu beitragen, natrliche Ressourcen zu sparen und die Umwelt und die menschliche Gesundheit zu schtzen. El smbolo de abajo indica que segn las regulaciones locales, su producto y/o su batera debern depositarse como basura separada de la domstica. Cuando este producto alcance el final de su vida til, llvelo a un punto limpio. Cuando llegue el momento de desechar el producto, la recogida por separado ste y/o su batera ayudar a salvar los recursos naturales y a proteger la salud humana y medioambiental. Le symbole ci-dessous signifie que selon les rglementations locales votre produit et/ou sa batterie doivent tre limins sparment des ordures mnagres. Lorsque ce produit atteint sa fin de vie, amenez-le un centre de recyclage. Au moment de la mise au rebut, la collecte spare de votre produit et/ou de sa batterie aidera conomiser les ressources naturelles et protger l'environnement et la sant humaine. Il simbolo sotto significa che secondo i regolamenti locali il vostro prodotto e/o batteria deve essere smaltito separatamente dai rifiuti domestici. Quando questo prodotto raggiunge la fine della vita di servizio portarlo a una stazione di riciclaggio. Al momento dello smaltimento, la raccolta separata del vostro prodotto e/o della sua batteria aiuta a risparmiare risorse naturali e a proteggere l'ambiente e la salute umana. Symbolen innebr att enligt lokal lagstiftning ska produkten och/eller dess batteri kastas separat frn hushllsavfallet. Nr den hr produkten nr slutet av sin livslngd ska du ta den till en tervinningsstation. Vid tiden fr kasseringen bidrar du till en bttre milj och mnsklig hlsa genom att gra dig av med den p ett tervinningsstlle. 5.25-5.35 5.25-5.35
WX3310-B0 Users Guide 114 Appendix C Legal Information
( : / 110V AC 230V AC)
About the Symbols Various symbols are used in this product to ensure correct usage, to prevent danger to the user and others, and to prevent property damage. The meaning of these symbols are described below. It is important that you read these descriptions thoroughly and fully understand the contents. Explanation of the Symbols SYMBOL EXPLANATION Alternating current (AC):
AC is an electric current in which the flow of electric charge periodically reverses direction. DC if the unidirectional flow or movement of electric charge carriers. A wiring terminal intended for connection of a Protective Earthing Conductor. Direct current (DC):
Earth; ground:
Class II equipment:
The method of protection against electric shock in the case of class II equipment is either double insulation or reinforced insulation. Viewing Certifications Zyxel Limited Warranty Go to http://www.zyxel.com to view this products documentation and certifications. Zyxel warrants to the original end user (purchaser) that this product is free from any defects in material or workmanship for a specific period (the Warranty Period) from the date of purchase. The Warranty Period varies by region. Check with your vendor and/or the authorized Zyxel local distributor for details about the Warranty Period of this product. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, Zyxel will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value, and will be solely at the discretion of Zyxel. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions. Note Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. Zyxel shall in no event be held liable for indirect or consequential damages of any kind to the purchaser. To obtain the services of this warranty, contact your vendor. You may also refer to the warranty policy for the region in which you bought the device at http://www.zyxel.com/web/support_warranty_info.php. Registration Open Source Licenses Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products. This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses, please contact support@zyxel.com.tw to get it. WX3310-B0 Users Guide 115 Index Index A AP B C Advanced Encryption Standard See AES. AES 98 antenna directional 102 gain 101 omni-directional 102 automatic selection 41 configuring 41, 42 connection 41 manual selection 42 AP (access point) 92 AP Mode menu 34 overview 24 status screen 32, 37 backup configuration 85 CA 96 Certificate Authority See CA. certifications 113 viewing 115 channel 55, 92 interference 92 configuration backup 85 reset factory defaults 86 restore 85 connection AP 41 contact information 103 copyright 109 CTS (Clear to Send) 93 customer support 103 Daylight saving 82 disclaimer 109 dynamic WEP key exchange 97 EAP Authentication 96 encryption 98 ESS 91 Extended Service Set, See ESS 91 factory defaults restore 85 filters MAC address 63 firmware upgrade screen 83 firmware upload 83 file extension using HTTP firmware version 33, 38 fragmentation threshold 93 D E F G General wireless LAN screen 56 WX3310-B0 Users Guide 116 hidden node 92 Navigation Panel 34, 39 navigation panel 34, 39 H I L M IBSS 91 IEEE 802.11g 94 Independent Basic Service Set See IBSS 91 initialization vector (IV) 98 Internet connection 41 IP Address 53 LAN 51 LAN overview 51 LAN setup 51 language 86 Local Area Network 51 Log 45 MAC 59 MAC address filter 63 MAC filter 59 MAC OS X 21 MAC address filtering 59 managing the device good habits 11 Media access control 59 Message Integrity Check (MIC) 98 Microsoft Windows 19 Index N O P PIN Q R operation mode access point 24 client 31 router 24 universal repeater 24 Pairwise Master Key (PMK) 98, 100 configuration 66, 68 PSK 98 push button configuration 67 Quality of Service (QoS) 58 RADIUS 95 message types 95 messages 95 shared secret key 96 Reset button 15 Reset the device 15 restore configuration 85 Roaming 57 RTS (Request To Send) 93 threshold 92, 93 WX3310-B0 Users Guide 117 Index WPA 97 key caching 99 pre-authentication 99 user authentication 98 vs WPA-PSK 98 wireless client supplicant 99 with RADIUS application example 99 WPA2 97 user authentication 98 vs WPA2-PSK 98 wireless client supplicant 99 with RADIUS application example 99 WPA2-Pre-Shared Key 98 WPA2-PSK 98 application example 100 WPA-PSK 98 application example 100 WPS 14 WPS button 14 S security PBC 67 PIN 66, 68 Service Set 56 SSID 33, 38, 55 Subnet Mask 53 system 81 system password screen 81 Service Set IDentity. See SSID. Temporal Key Integrity Protocol (TKIP) 98 Time setting 82 T W warranty 115 note 115 Web Configurator how to access 16 Overview 16 Wi-Fi Protected Access 97 wireless channel 90 wireless client WPA supplicants 99 wireless LAN 90 MAC address filter 63 Wireless network basic guidelines 55, 75 channel 55 example 54 overview 54 security 55 SSID 55 Wireless security 55 wireless security 94 troubleshooting 90 WLAN interference 92 security parameters 66 WX3310-B0 Users Guide 118
1 2 3 4 | Internal Photos | Internal Photos | 2.46 MiB | October 27 2020 / April 26 2021 | delayed release |
1 2 3 4 | External Photos | External Photos | 1.29 MiB | October 27 2020 / April 26 2021 | delayed release |
1 2 3 4 | QSG for e-label | ID Label/Location Info | 215.09 KiB | June 04 2020 / June 09 2020 |
FCC Safety Warning You will s8e the FCC safety warning after you log into the web configurator. You can also 00 the FCC safety warning by going to htta//xx.x/lecallnfelntm), Where "xx26x" Is the Zyxel Deviee's IP address. Evans FCC Waring Sateen uae compe th pa 15 FCC ul Operon bet ong wo eon:
(0 Tae ove nyt se atl nrc
(a) ove mt aco any maton cs sng artnet ay oc nares cpt torn enter et erence er ae oop spot ye ned an corn nt eat a Che gales puma Pat Safe ln Them we eras os ecu pnor aut hamfl ters na econ ean The ei
(rw rn i ras fgry ony oe Yat sr undergo ech ay ae
{Srironc wonton vo Sw orn bt ioe eco hae I oven dom nn nso ra ne news ei ondby rings osemet fan dor
{etrceoapedioey eres oeatoens rear been ett og rn
{Souci eguemen arcu charfarPaecvers naan orontprans rss Tao ase
1 2 3 4 | Class II permissive change letter | Cover Letter(s) | 9.90 KiB | October 27 2020 / November 03 2020 |
Zyxel Communications Corporation No.2 Industry East RD. IX, Hsinchu Science Park, Hsinchu 30075, Taiwan, R.O.C Class II Permissive Change Request Letter Date: 2020/10/20 FEDERAL COMMUNICATIONS COMMISSION Authorization and Evaluation Division 7435 Oakland Mills Rd Columbia MD 21046-1609 U.S.A. To whom it may concern, We, Zyxel Communications Corporation would like to confirm that the product with FCC ID: I88WX3310-B0 (Grant date:06/09/2020) has further modification made on the on modification of shielding frame. This modification is only concerned with modification of shielding frame;
neither circuit design nor main function has been changed. Sincerely yours, Emma Bao / Manager Zyxel Communications Corporation Tel: 886 3 578-3942 # 88582 E-mail: Emma.bao@zyxel.com.tw
1 2 3 4 | Confidentiality STC | Cover Letter(s) | 31.67 KiB | October 27 2020 / November 03 2020 |
Date: October 20, 2020 Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Rd Columbia MD 21046-1609 Subject: Request for confidentiality FCC ID: I88WX3310-B0 To whom it may concern:
Short-term confidentiality Internal Photographs External Photographs User's manual Test Set up photo Permanent confidentiality Block Diagram Schematics Operational Description Bill of Materials Tune up procedure Emma Bao / Manager Zyxel Communications Corporation Tel: 886 3 578-3942 # 88582 E-mail: Emma.bao@zyxel.com.tw Pursuant to DA 04-1705 of the Commissions pubic notice, in order to comply with the marketing regulations in 47CFR 2.803 and the importation rules in 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short-term confidentiality request on the following attachments until 180 days after issue date. Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, the Applicant Hereby requests confidential treatment of information accompanying this Application As outlined below:
The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. The applicant understands that pursuant to Section 0.457 of the Rules, disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application. Should you require any further information, please contact the undersigned. Thank you for your consideration in this matter.
1 2 3 4 | Power of Attorney Letter | Cover Letter(s) | 10.50 KiB | October 27 2020 / November 03 2020 |
Zyxel Communications Corporation No.2 Industry East RD. IX, Hsinchu Science Park, Hsinchu 30075, Taiwan, R.O.C Date: 2020/10/20 Federal Communications Commission 7435 Oakland Mills Rd Columbia MD 21046-1609 Subject: Product Certification Representative Authorization Letter FCC ID: I88WX3310-B0 Product name: Dual-Band Wireless AX Gigabit Access Point / Extender To whom it may concern:
We the undersigned, hereby authorize following person to act as our agent in the preparation of an application for equipment authorization of model WX3310-B0 to the FCC Rules and Regulations. Address
: No.3-1, Lane 6, Wen San 3rd St. Kwei Shan Dist., TaoYuan City 333, Taiwan (R.O.C.) International Certification Corp. Name
: Gary Chang Job Title
: Manager e-mail
: garychang@icertifi.com.tw Webs We further certifies that neither the applicant nor any party to this application, as defined in 47 CFR Ch. 1.2002(b), is subject to a denial to Federal benefits, that include FCC benefits, pursuant to section 5301 of the Anti-Drug Abuse Act of 1998, 21 U.S.C. 862. authorized agent. This appointment also includes the authority to complete FCC Form 731 on our behalf and sign the application as an Emma Bao / Manager Zyxel Communications Corporation Tel: 886 3 578-3942 # 88582 E-mail: Emma.bao@zyxel.com.tw
1 2 3 4 | Test Setup Photo | Test Setup Photos | 595.98 KiB | October 27 2020 / April 26 2021 | delayed release |
1 2 3 4 | Ad hoc | Cover Letter(s) | 113.59 KiB | June 03 2020 / June 09 2020 |
Zyxel Communications Corporation No.2 Industry East RD. IX, Hsinchu Science Park, Hsinchu 30075, Taiwan, R.O.C Date: May 13, 2020 Subject: Ad Hoc Mode Function Declaration FCC ID: I88WX3310-B0 IC ID: 2468C-WX3310B0 To Whom it may concern, We, Zyxel Communications Corporation declare that the device does not support any non-US channels and country code selection in all the operational mode(s). Emma Bao / Manager Zyxel Communications Corporation Tel: 886 3 578-3942 # 88582 E-mail: Emma.bao@zyxel.com.tw
1 2 3 4 | STC | Cover Letter(s) | 91.98 KiB | June 03 2020 / June 09 2020 |
Date: May 13, 2020 Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Rd Columbia MD 21046-1609 Subject: Request for confidentiality FCC ID: I88WX3310-B0 To whom it may concern:
Short-term confidentiality Internal Photographs External Photographs User's manual Test Set up photo Permanent confidentiality Block Diagram Schematics Operational Description Bill of Materials Tune up procedure competitors. Emma Bao / Manager Zyxel Communications Corporation Tel: 886 3 578-3942 # 88582 E-mail: Emma.bao@zyxel.com.tw Pursuant to DA 04-1705 of the Commissions pubic notice, in order to comply with the marketing regulations in 47CFR 2.803 and the importation rules in 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short-term confidentiality request on the following attachments until 180 days after issue date. Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, the Applicant Hereby requests confidential treatment of information accompanying this Application As outlined below:
The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its The applicant understands that pursuant to Section 0.457 of the Rules, disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application. Should you require any further information, please contact the undersigned. Thank you for your consideration in this matter.
1 2 3 4 | Test Setup Photos DFS | Test Setup Photos | 624.56 KiB | June 03 2020 / December 01 2020 | delayed release |
1 2 3 4 | Test Setup Photos NII | Test Setup Photos | 769.19 KiB | June 03 2020 / December 01 2020 | delayed release |
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2020-11-03 | 2412 ~ 2462 | DTS - Digital Transmission System | Class II Permissive Change |
2 | 5745 ~ 5825 | NII - Unlicensed National Information Infrastructure TX | ||
3 | 2020-06-09 | 5745 ~ 5825 | NII - Unlicensed National Information Infrastructure TX | Original Equipment |
4 | 2412 ~ 2462 | DTS - Digital Transmission System |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 4 | Effective |
2020-11-03
|
||||
1 2 3 4 |
2020-06-09
|
|||||
1 2 3 4 | Applicant's complete, legal business name |
ZyXEL Communications Corporation
|
||||
1 2 3 4 | FCC Registration Number (FRN) |
0021059092
|
||||
1 2 3 4 | Physical Address |
No.2, Industry East Road IX, Science Park
|
||||
1 2 3 4 |
Hsinchu
|
|||||
1 2 3 4 |
Taiwan
|
|||||
app s | TCB Information | |||||
1 2 3 4 | TCB Application Email Address |
c******@telefication.com
|
||||
1 2 3 4 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 2 3 4 | Grantee Code |
I88
|
||||
1 2 3 4 | Equipment Product Code |
WX3310-B0
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 4 | Name |
E******** B******
|
||||
1 2 3 4 | Title |
Section Manager
|
||||
1 2 3 4 | Telephone Number |
886 3******** Extension:
|
||||
1 2 3 4 | Fax Number |
886 3********
|
||||
1 2 3 4 |
E******@zyxel.com.tw
|
|||||
app s | Technical Contact | |||||
1 2 3 4 | Firm Name |
International Certification Corp.
|
||||
1 2 3 4 | Name |
G******** C********
|
||||
1 2 3 4 | Physical Address |
No.3-1, Lane 6, Wen San 3rd St. Kwei Shan Dist.
|
||||
1 2 3 4 |
No.3-1, Lane 6, Wen San 3rd St. Kwei
|
|||||
1 2 3 4 |
Taiwan
|
|||||
1 2 3 4 | Telephone Number |
886-3********
|
||||
1 2 3 4 | Fax Number |
886-3********
|
||||
1 2 3 4 |
G******@icertifi.com.tw
|
|||||
app s | Non Technical Contact | |||||
1 2 3 4 | Firm Name |
International Certification Corp.
|
||||
1 2 3 4 | Name |
W****** L********
|
||||
1 2 3 4 | Physical Address |
No.3-1, Lane 6, Wen San 3rd St. Kwei Shan Dist.
|
||||
1 2 3 4 |
No.3-1, Lane 6, Wen San 3rd St. Kwei
|
|||||
1 2 3 4 |
Taiwan
|
|||||
1 2 3 4 | Telephone Number |
886-3********
|
||||
1 2 3 4 | Fax Number |
886-3********
|
||||
1 2 3 4 |
w******@icertifi.com.tw
|
|||||
app s | Confidentiality (long or short term) | |||||
1 2 3 4 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 4 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 04/26/2021 | ||||
1 2 3 4 | 12/01/2020 | |||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 4 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 4 | Equipment Class | DTS - Digital Transmission System | ||||
1 2 3 4 | NII - Unlicensed National Information Infrastructure TX | |||||
1 2 3 4 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Dual-Band Wireless AX Gigabit Access Point / Extender | ||||
1 2 3 4 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 4 | Yes | |||||
1 2 3 4 | Modular Equipment Type | Does not apply | ||||
1 2 3 4 | Purpose / Application is for | Class II Permissive Change | ||||
1 2 3 4 | Original Equipment | |||||
1 2 3 4 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 4 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 4 | Grant Comments | Class II Permissive Change: The change of non-transmitter part as described in the filing Power output listed is conducted. The device with its internal antenna must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with operating conditions for satisfying RF exposure compliance. This device operates with 20/40 MHz BW. | ||||
1 2 3 4 | Class II Permissive Change: The change of non-transmitter part as described in the filing Power output listed is conducted. The device with its internal antenna must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with operating conditions for satisfying RF exposure compliance. Operations in 5150-5250 MHz band is for indoor use only. This device operates with 20/40/80/160 MHz BW. | |||||
1 2 3 4 | Power output listed is conducted. The device with its internal antenna must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with operating conditions for satisfying RF exposure compliance. Operations in 5150-5250 MHz band is for indoor use only. This device operates with 20/40/80/160 MHz BW. | |||||
1 2 3 4 | Power output listed is conducted. The device with its internal antenna must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with operating conditions for satisfying RF exposure compliance. This device operates with 20/40 MHz BW. | |||||
1 2 3 4 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 4 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 4 | Firm Name |
International Certification Corp.
|
||||
1 2 3 4 | Name |
F******** C********
|
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1 2 3 4 | Telephone Number |
886-3******** Extension:
|
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1 2 3 4 | Fax Number |
886-3********
|
||||
1 2 3 4 |
J******@icertifi.com.tw
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC MO | 2412.00000000 | 2462.00000000 | 0.8050000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15E | CC MO | 5180 | 5240 | 0.809 | |||||||||||||||||||||||||||||||||||
2 | 2 | 15E | CC MO ND | 5260 | 5320 | 0.204 | |||||||||||||||||||||||||||||||||||
2 | 3 | 15E | CC MO ND | 5500 | 5720 | 0.179 | |||||||||||||||||||||||||||||||||||
2 | 4 | 15E | CC MO | 5745 | 5825 | 0.843 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15E | CC MO | 5180 | 5240 | 0.809 | |||||||||||||||||||||||||||||||||||
3 | 2 | 15E | CC MO ND | 5260 | 5320 | 0.204 | |||||||||||||||||||||||||||||||||||
3 | 3 | 15E | CC MO ND | 5500 | 5720 | 0.179 | |||||||||||||||||||||||||||||||||||
3 | 4 | 15E | CC MO | 5745 | 5825 | 0.843 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
4 | 1 | 15C | CC MO | 2412.00000000 | 2462.00000000 | 0.8050000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC