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| 1 2 3 | Users Manual-1 | Users Manual | 3.32 MiB | January 11 2018 |
Copyright 2018 Zyxel Communications Corporation IMPORTANT!
READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your app version. Every effort has been made to ensure that the information in this manual is accurate. Related Documentation Quick Start Guide The Quick Start Guide contains information on setting up your Multy Device using the Multy App. More Information Go to support.zyxel.com to find other information on the Multy Device. Multy WiFi System Users Guide 2 Table of Contents Table of Contents Table of Contents ............................................................................................................................... 3 Chapter 1 Get to Know Your Multy WiFi System ................................................................................................ 5 1.1 Overview .................................................................................................................................................... 5 1.2 How to Manage the Multy WiFi System ............................................................................................... 6 1.3 Getting Started ......................................................................................................................................... 6 1.4 Hardware Connections .......................................................................................................................... 7 1.5 Hardware Installation .............................................................................................................................. 7 1.5.1 WSQ50 Installation .......................................................................................................................... 8 1.5.2 WSR30 Installation ........................................................................................................................... 8 1.6 Reset Button ............................................................................................................................................ 10 1.6.1 Use the Rest Button ...................................................................................................................... 10 1.7 LED Light ................................................................................................................................................... 11 Chapter 2 Set up Your Multy WiFi System Using Multy App ............................................................................ 13 2.1 Introduction ............................................................................................................................................. 13 2.2 Use the Multy App .................................................................................................................................. 13 2.3 Add and Install Your First Multy Device .............................................................................................. 16 2.4 Test Your Mobile Phone Connection Speed ..................................................................................... 24 2.5 Test Your Multy Device Connection Speed ...................................................................................... 26 2.6 Measure Your WiFi Signal Strength ...................................................................................................... 28 2.7 Enable or Disable Guest WiFi ............................................................................................................... 30 2.8 Share WiFi Name and Password with a QR Code ........................................................................... 32 2.9 Set a WiFi Schedule for Clients ............................................................................................................. 34 2.10 Pause Internet Access for an Individual Client ............................................................................... 39 2.11 Pause or Resume Internet Access for a Group .............................................................................. 41 2.12 Check your Multy Devices Configuration Details ......................................................................... 43 2.13 Use Custom DNS Server ....................................................................................................................... 45 2.14 Turn on or off the Multy Devices LED Light ..................................................................................... 47 2.15 Check Your Multy Device Signal Strength ...................................................................................... 48 2.16 Restart Your Multy Device .................................................................................................................. 50 2.17 Remove a Multy Device ..................................................................................................................... 51 2.18 Install a Second Multy WiFi System.................................................................................................... 52 2.19 Change the Name or Picture of a Multy WiFi System ................................................................... 55 2.20 Remove a Multy WiFi System ............................................................................................................. 57 2.21 Enable or Add Port Forwarding Rules............................................................................................... 59 2.22 Enable DMZ ........................................................................................................................................... 63 Multy WiFi System Users Guide 3 Table of Contents 2.23 Switch to NAT/Bridge Mode ............................................................................................................... 65 2.24 Turn Notifications on or off .................................................................................................................. 67 2.25 Enable or Disable Daisy Chain Network Topology ........................................................................ 70 2.26 Report a Problem with the Multy App ............................................................................................. 72 2.27 Log in with a myZyxelCloud Account .............................................................................................. 73 2.28 Manage Your Multy WiFi System with Amazon Alexa ................................................................... 74 Appendix A Customer Support ......................................................................................................... 77 Appendix B Legal Information ........................................................................................................... 83 Multy WiFi System Users Guide 4 CHAPTER 1 Get to Know Your Multy WiFi System 1.1 Overview Zyxel Multy WiFi System allows you to quickly set up and monitor your WiFi network using the Multy app. You can install two or more Multy Devices in a Multy WiFi System to extend the range of your existing wired network without additional wiring, providing easy network access to mobile users. In the following example, the first Multy Device connects to the router to act as the root AP (A1), and other Multy Devices are extenders (A2 or A3) to expand wireless coverage. The extenders help relay communications from wireless clients to the root AP and router. A2 A1 A3 Multy devices include the following:
WSQ50 (Multy X) WSR30 (Multy U) Multy U is designed for home use while Multy X is designed for small businesses. The differences between the Multy X and Multy U devices are summarized in the next table. Table 1 Differences between Multy X and Multy U FEATURE MULTY X (WSQ50) MULTY U (WSR30) Daisy Chain Topology USB Port V V
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Multy WiFi System Users Guide 5 Chapter 1 Get to Know Your Multy WiFi System Table 1 Differences between Multy X and Multy U (continued) FEATURE MULTY X (WSQ50) MULTY U (WSR30) Number of LAN Port(s) Number of internal antennas 5G 2.4G BLE (Bluetooth Low Energy) 3 6 2 1 1 4 2
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1.2 How to Manage the Multy WiFi System You can use the following way to manage the Multy WiFi System. Multy App The Multy app allows Multy WiFi System setup and management from your mobile device. This Users Guide provides information about key uses of the Multy app. 1.3 Getting Started To set up a Multy WiFi System, you need to:
1 Have a broadband modem or router that is connected to the Internet. 2 Get at least one Multy Device. If you have multiple Multy Devices, the first one you install should be connected to the modem or router. Other Multy Devices can be placed in different rooms to extend WiFi range by wirelessly connecting to the first Multy Device. 3 Install the Multy app and turn on Bluetooth on your smartphone. Make sure your phone has Internet access. 4 Connect the first Multy Device (see Section 1.4 on page 6). 5 Use the Multy app to set up the Multy Device and manage your Multy WiFi System (see Chapter 2 on page 13). Multy WiFi System Users Guide 6 1.4 Hardware Connections Chapter 1 Get to Know Your Multy WiFi System 1 Use the included power cable to connect the Multy Devices power port to a power outlet. 2 If you are installing the first Multy Device, connect the Internet port of the Multy Device to a broadband modem or router that is connected to the Internet. 3 You may use Ethernet cables to connect other devices to your Multy Device. Figure 1 WSQ50 Rear Panel Figure 2 WSR30 Back Panel Multy WiFi System Users Guide 7 Chapter 1 Get to Know Your Multy WiFi System 1.5 Hardware Installation This section describes how the hardware device can be installed. 1.5.1 WSQ50 Installation If your Multy Device comes with mounting holes at the bottom, you can use mounting brackets to attach it to a wall or ceiling. If not, you have to place it on a desk, table, shelf, etc. Figure 3 WSQ50 Mounting Holes Mounting Holes 1.5.2 WSR30 Installation There are two ways to set up your WSR30 Multy Device:
You can attach the leather strap to the hole at the top of your Multy Device to hang it to a wall or ceiling, as shown in Figure 4 on page 9. You can also use the back port cover as a stand by attaching it to the bottom of the Multy Device
(shown blue in Figure 5 on page 9). Multy WiFi System Users Guide 8 Chapter 1 Get to Know Your Multy WiFi System Figure 4 WSR30 Leather Strap Figure 5 WSR30 Stand Multy WiFi System Users Guide 9 Chapter 1 Get to Know Your Multy WiFi System 1.6 Reset Button If you need to return the Multy Device to its default settings, use the reset button on the rear panel. Figure 6 WSQ50 Reset Button Figure 7 WSR30 Reset Button 1.6.1 Use the Rest Button Follow the steps below for a factory reset. WSQ50:
1 Make sure the LED light on the top panel is not blinking white. 2 Press the reset button for at least five seconds or until the LED starts to blink red. WSR30:
Press the reset button for at least five seconds or until the LED starts to blink amber. Multy WiFi System Users Guide 10 Chapter 1 Get to Know Your Multy WiFi System 1.7 LED Light Look at the LED on the top (WSQ50) or front (WSR30) panel to determine the status of the Multy Device. Figure 8 WSQ50 LED Light Figure 9 WSR30 LED Light The following are the LED descriptions for your Multy Device. Multy WiFi System Users Guide 11 Chapter 1 Get to Know Your Multy WiFi System Table 2 WSQ50 LED Descriptions COLOR STATUS DESCRIPTION Off The Multy Device is not receiving power. The Multy Device is booting up, undergoing firmware upgrade, or being configured. The Multy Device is on and connected to the Internet. Bluetooth is enabled on the Multy Device. The Multy Device in extender mode is connected to the root AP. The Multy Device in root AP mode failed to connect to the Internet, the Multy Device in extender mode cannot connect to the root AP, or Bluetooth is not working on the Multy Device. An error occurred during firmware update. The Multy Device is in the process of default restoring. White Blinking On On On Red Blue Blinking Table 3 WSR30 LED Descriptions Slow Blinking Fast Blinking COLOR STATUS DESCRIPTION White Blue Off The Multy Device is not receiving power. Blinking The Multy Device is booting up. On The Multy Device power is on. Blinking The Multy Device Bluetooth is being configured. On The Multy Device Bluetooth is ready. Pink/Blue Rotate The Multy Device is ready for use. Rotate here means the pink light will move around the LED indicator while the blue light is stationary. Amber Blinking The Multy Device is undergoing firmware upgrade. Fast Blinking The Multy Device is being reset. Red On The Multy Device in root AP mode failed to connect to the Internet or the Multy Device in extender mode cannot connect to the root AP. Multy WiFi System Users Guide 12 CHAPTER 2 Set up Your Multy WiFi System Using Multy App 2.1 Introduction Zyxel Multy app helps you install Multy Devices and manage the Multy WiFi System directly with your Android or iOS device. Compatibility Android 5.0 or later iOS 9.0 or later. 2.2 Use the Multy App You can log in and use the Multy app with or without a myZyxelCloud account. With a myZyxelCloud account, all your configurations will be stored in the myZyxelCloud server. You then can log in and use the app on any mobile device to manage your Multy WiFi System once it has been set up. Moreover, the Multy Devices can work with Amazon Alexa after the myZyxelCloud account is linked to Alexa (Section 2.28 on page 74). Note: Your mobile device needs to have Internet access to configure the following settings. 1 Install the Multy app from Google Play or the Apple App store. Then tap the Multy icon to open it. Figure 10 Multy App Icon Multy WiFi System Users Guide 13 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 The main menu will be displayed. Tap the login icon to enter your myZyxelCloud account information. To use the app without logging into the myZyxelCloud server, tap Start Installation. Multy WiFi System Users Guide 14 Chapter 2 Set up Your Multy WiFi System Using Multy App 3 To log in with an myZxelCloud account, tap Login when the myZyxelCloud screen is displayed. Enter your existing account information and tap SIGN IN, or tap Sign Up to create a new myZyxelCloud account. Multy WiFi System Users Guide 15 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.3 Add and Install Your First Multy Device You need to install at least one Multy Device before you can manage the Multy WiFi System. 1 Sign in to your myZyxelCloud account or tap Install Multy. Choose the product model of your device and tap Start. Multy WiFi System Users Guide 16 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 The Get Ready screen displays. Tap Start to install and add a Multy Device to your Multy WiFi System. 3 Select the location where you want to place your Multy Device, then tap Next. Multy WiFi System Users Guide 17 Chapter 2 Set up Your Multy WiFi System Using Multy App 4 Enter your WiFi name and password, and then tap Create. 5 After the first Multy Device is installed, you can tap Add Multy to install a second Multy Device. Multy WiFi System Users Guide 18 Chapter 2 Set up Your Multy WiFi System Using Multy App 6 After adding another Multy Device, a test will be carried out to check the signal strength between the primary and extender devices. Move your device to a different location if prompted to; then tap Move and Recheck. Multy WiFi System Users Guide 19 Chapter 2 Set up Your Multy WiFi System Using Multy App 7 When the WiFi setup is completed, you can copy and use the new WiFi name and password to connect your mobile phone to the Multy WiFi System. Multy WiFi System Users Guide 20 Chapter 2 Set up Your Multy WiFi System Using Multy App 8 The Multy Site screen will be displayed, allowing you to monitor your Multy Devices and Multy WiFi System. It shows whether the Multy Devices in this Multy WiFi System are on. It also shows how many wireless clients are currently connected to the Multy Devices. Multy WiFi System Users Guide 21 Chapter 2 Set up Your Multy WiFi System Using Multy App If you cant connect to your Multy Device, you may see the following screen. If your Bluetooth is disabled, enable it first and then tap Try Again. If your Multy Device needs to be reset, tap Reset Multy and follow the instructions. Multy WiFi System Users Guide 22 Chapter 2 Set up Your Multy WiFi System Using Multy App If you are unable to access the Internet, you may see the following screen. Make sure yur mobile device is connected to your broadband routers WiFi network and then tap None of these, Retry. If applicable, configure PPPoE or Static IP settings provided by your ISP. Multy WiFi System Users Guide 23 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.4 Test Your Mobile Phone Connection Speed You can run a speed test to check the Internet connection speed at which you send and receive data from your mobile phone. 1 Tap the Speed Test icon (
) of the Multy WiFi System. Multy WiFi System Users Guide 24 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap Start to perform the test. The meter will show data rates for both upstream and downstream traffic. You can tap the Remove icon (
) to delete all records. Multy WiFi System Users Guide 25 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.5 Test Your Multy Device Connection Speed With the Multy app, you can check the speed of the connection between your Multy Device and your broadband modem/router. You can also check the connection speed between two Multy Devices. 1 Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Diagnose. Multy WiFi System Users Guide 26 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap Speed Test and then the Test or Test All button to perform a test. The results will show data rates for both upstream and downstream traffic. Tap Test Again to show the Test button. 3 To view the previous test results, tap the History icon (
all records.
). You can tap the Remove icon (
) to delete Multy WiFi System Users Guide 27 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.6 Measure Your WiFi Signal Strength When you need to install a new Multy Device, you can perform a signal check to decide where to place it. To use your mobile phone to measure the WiFi signal strength, wirelessly connect the mobile phone to the Multy WiFi System first. 1 Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Diagnose. Multy WiFi System Users Guide 28 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap WiFi Signal and then the Turn On button to perform a check. Tap Turn Off to stop the process. Multy WiFi System Users Guide 29 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.7 Enable or Disable Guest WiFi After the Multy WiFi System is set up, you can create a separate WiFi network for your guests. The WiFi settings will be applied to all Multy Devices in the same Multy WiFi System. 1 Tap the Network Settings icon (
) of the Multy WiFi System. Multy WiFi System Users Guide 30 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap the Edit icon (
Password. Tap Save.
) of Guest WiFi. Enable guest WiFi and enter the WiFi Name (SSID) and WiFi Multy WiFi System Users Guide 31 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.8 Share WiFi Name and Password with a QR Code You can use the app to create a QR code with your WiFi network name and password. By printing and placing the QR code somewhere obvious, you can let your friends or guests scan the QR code and join the WiFi network directly without revealing your actual WiFi password. 1 Tap the Network Settings icon (
) of the Multy WiFi System. Multy WiFi System Users Guide 32 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap the Share icon (
) of the WiFi network for which you want to create a QR code. Tap Done. Note: The Share icon (
password for it.
) is available after you enable WiFi or guest WiFi and set a WiFi name and Multy WiFi System Users Guide 33 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.9 Set a WiFi Schedule for Clients When you create or edit a schedule profile, you can schedule the Multy WiFi System to automatically disable the WiFi access of selected clients for preset periods of time. Note: You can group clients by applying the same schedule profile to them. This allows you to easily block/allow access or set a schedule for all client devices in the same group. 1 Tap the Parental Control icon (
) of the Multy WiFi System. Multy WiFi System Users Guide 34 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap the filter icon and select how you want to sort the devices in the list. Multy WiFi System Users Guide 35 Chapter 2 Set up Your Multy WiFi System Using Multy App 3 Tap a client from the Devices list to view the client device information. Tap Join Profile to create a new profile or apply a pre-configured schedule profile to the client. Multy WiFi System Users Guide 36 Chapter 2 Set up Your Multy WiFi System Using Multy App 4 If you want to create a new schedule, tap Create New Profile, name the profile, and tap Next. Tap to specify the time periods during which the client is blocked from accessing the Internet. If you want to plan a schedule in 15-minute intervals, tap a time slot and hold for 2 or 3 seconds until a small window pops up. Tap Done to save your settings. Multy WiFi System Users Guide 37 Chapter 2 Set up Your Multy WiFi System Using Multy App 5 The applied profile name will then display in the Parental Control > Devices and the Device Detail screens. 6 The Profile screen is available after a schedule profile is created. Multy WiFi System Users Guide 38 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.10 Pause Internet Access for an Individual Client To block a specific client from accessing the Internet without scheduling, just set a timer on it. The timer is effective only once. Note: You can only set a timer to block Internet access on the clients that do NOT belong to any schedule group. 1 Tap the Parental Control icon (
) of the Multy WiFi System. Multy WiFi System Users Guide 39 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap a client from the Devices list to view the client device information. 3 Tap Block and select the time in hours and minutes. Tap Start to start the timer and block the client immediately. Multy WiFi System Users Guide 40 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.11 Pause or Resume Internet Access for a Group You may want to manually block a group of client devices from accessing the Internet immediately and resume it later. Note: You should already have created a schedule profile and applied the profile to client devices to group them. 1 Tap the Parental Control icon (
) of the Multy WiFi System. Multy WiFi System Users Guide 41 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap Profile to view the schedule profiles previously created in the Multy WiFi System. Tap a profiles Blocked button to resume network access at once, or tap the Quick Block button to pause Internet access for that specific group. Multy WiFi System Users Guide 42 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.12 Check your Multy Devices Configuration Details After configuring your Multy Device, you can view your Multy Device settings in the Detail screen. 1 Tap a Multy Device in the Multy Site screen to open its Detail screen. Multy WiFi System Users Guide 43 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 The figure on the left appears if you tap on the Multy Device acting as the main AP. The figure on the right appears if you tap on an extender Multy Device. You can configure the DNS IP address and see the IPv6 IP address on a main AP. Note: For Multy U, you can view the E-label information as below. Tap a Multy U in the Multy Site screen to open its Detail screen. Tap the icon ( ) of the Detail screen. 1. 2. Multy WiFi System Users Guide 44 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.13 Use Custom DNS Server You can choose to specify a custom DNS server for your Multy WiFi System. 1 Tap the primary AP Multy Device in the Multy Site screen to open the Detail screen and then tap DNS IP. Multy WiFi System Users Guide 45 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap Custom DNS and enter a primary, secondary, and tertiary DNS server. Multy WiFi System Users Guide 46 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.14 Turn on or off the Multy Devices LED Light When the Multy Device is installed and ready, you can turn off the devices LED light or configure the LED light to always stay on. 1 Tap a Multy Device in the Multy Site screen to open its Detail screen. Tap the LED switch to enable or disable. Multy WiFi System Users Guide 47 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.15 Check Your Multy Device Signal Strength You can always check the signal strength between your extender and main AP to see if they need to be moved closer or farther apart. 1 From the Multy Site screen, tap the extender Multy Device you want to check. The Detail screen will be displayed. Tap WiFi Backhaul. The test will then be carried out. Multy WiFi System Users Guide 48 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Move the extender Multy Device when prompted to and then tap Move and Recheck. Multy WiFi System Users Guide 49 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.16 Restart Your Multy Device If you need to restart your Multy Device, you can do it remotely using the Detail screen. 1 From the Multy Site screen, tap the Multy Device you want to restart. The Detail screen will be displayed. Tap Restart to restart this device. Multy WiFi System Users Guide 50 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.17 Remove a Multy Device If a Multy Device is damaged or not in use, you can remove it from the Multy WiFi System. 1 From the Multy Site screen, tap the Multy Device you want to remove. The Detail screen will be displayed. Tap Delete This Multy to remove the device. Multy WiFi System Users Guide 51 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.18 Install a Second Multy WiFi System You can manage multiple Multy WiFi Systems using the Multy app. 1 Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Add Multy. Multy WiFi System Users Guide 52 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap A New Multy Site and Next to set up another Multy WiFi System. Multy WiFi System Users Guide 53 Chapter 2 Set up Your Multy WiFi System Using Multy App 3 To switch between multiple Multy WiFi Systems, tap Switch Site from the navigation panel, select the Multy WiFi System you want to manage and then Connect. Note: The Switch Site link is available only when you have more than one Multy WiFi System. Multy WiFi System Users Guide 54 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.19 Change the Name or Picture of a Multy WiFi System You can rename a Multy WiFi System or change the background picture that is displayed on the Multy WiFi System main screen. 1 From the Multy Site screen, tap the Setting icon (
screen.
) of the Multy WiFi System to open the Site Detail Multy WiFi System Users Guide 55 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap the Edit icon of the Site Name to give the Multy WiFi System a new name. 3 Tap the Camera icon to replace the background picture of the Multy WiFi System. Multy WiFi System Users Guide 56 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.20 Remove a Multy WiFi System All Multy Devices in the Multy WiFi System will be reset after you delete the Multy WiFi System. 1 From the Multy Site screen, tap the Setting icon (
screen.
) of the Multy WiFi System to open the Site Detail Multy WiFi System Users Guide 57 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap Delete This Multy Site to remove the Multy WiFi System. Multy WiFi System Users Guide 58 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.21 Enable or Add Port Forwarding Rules If you want to forward incoming packets to a specific or appropriate IP address in the private network using ports, set a port forwarding rule. 1 Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings. Multy WiFi System Users Guide 59 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap Notifications in the Settings screen. Tap to enable port forwarding. 3 Tap Port Forwarding Settings to create or update rules. In the Port Forwarding screen, tap Single Port Setup or Port Range Setup to add a rule. Multy WiFi System Users Guide 60 Chapter 2 Set up Your Multy WiFi System Using Multy App 4 Tap Done to save your settings after you enter a service name, a port number or a range of ports to define the service to be forwarded, specify the transport layer protocol used for the service, and select a device on your local network that will receive the packets from the port(s). Multy WiFi System Users Guide 61 Chapter 2 Set up Your Multy WiFi System Using Multy App 5 A summary of the rule(s) will be displayed. Tap the add icon (
) if you want to create another rule. Multy WiFi System Users Guide 62 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.22 Enable DMZ DMZ allows other devices over the Internet to access a DMZ host device within your local network. You first need to assign a DMZ host to use DMZ. 1 Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings. Multy WiFi System Users Guide 63 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap DMZ in the Settings screen to configure your DMZ host. Enter a device IP Address or tap Select from Device List and choose a device connected to the Multy WiFi network. Make sure DMZ is enabled in the Settings screen to use this feature. Multy WiFi System Users Guide 64 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.23 Switch to NAT/Bridge Mode By default, your Multy WiFi System is in NAT mode, but you can choose to change to bridge mode. The following features are disabled in bridge mode:
Parental Control UPnP Reserve IP Port Forwarding DMZ 1 To change your network mode, tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings. Multy WiFi System Users Guide 65 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap Network Mode if you want to switch between NAT and bridge mode. Multy WiFi System Users Guide 66 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.24 Turn Notifications on or off You can decide whether or not to get updates when new WiFi clients connect to the system, when there are new speed test results, and when firmware updates are available. 1 Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings. Multy WiFi System Users Guide 67 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap Notifications in the Settings screen. Tap to enable and allow the app to send you notifications when there is a new speed test result or new firmware update. Note: After you turn on notifications for speed test results, you need to use the Alexa voice command Alexa, ask Zyxel Multy to test Internet speed to run a speed test to receive the notification. See Section 2.28 on page 74 for more information about how to use the Alexa voice service. Multy WiFi System Users Guide 68 Chapter 2 Set up Your Multy WiFi System Using Multy App 3 If you want to get notifications when there are new client devices connecting to your WiFi network(s), tap New Device Connected and enable notifications for the WiFi network(s). Multy WiFi System Users Guide 69 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.25 Enable or Disable Daisy Chain Network Topology You can "daisy chain multiple Multy Devices together to create expansive WiFi coverage for your home. When daisy chaining is enabled, each Multy X device chooses its own way of connecting to the primary Multy Device - either by connecting directly, or by going through another Multy Device with a strong WiFi signal. When Multy Devices are daisy-chained, they dont all need to be placed near the primary Multy Device, which means you can extend your coverage. Note: This feature is not available on all Multy Devices. The Daisy Chain and Network Topology menus appear only when using a Multy Device that supports Daisy Chain. See Table 1 on page 5 to see which devices support this feature. Daisy Chain Disabled Daisy Chain Enabled Multy WiFi System Users Guide 70 Chapter 2 Set up Your Multy WiFi System Using Multy App 1 Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings. 2 Tap Advanced Settings in the Settings screen. Tap to enable or disable daisy chaining. Multy WiFi System Users Guide 71 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.26 Report a Problem with the Multy App If you encounter problems while using the Multy app or want to send us your feedback, you can send an email to customer service. 1 Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Send Feedback, edit the mail and tap Send. Multy WiFi System Users Guide 72 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.27 Log in with a myZyxelCloud Account If you didnt log into the Multy app with a myZyxelCloud account, you can still log in after the Multy WiFi System has been set up. 1 Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Join myZyxelCloud. Enter your existing account information and tap SIGN IN. If you don't have a myZyxelCloud account, tap Sign Up to create one. Multy WiFi System Users Guide 73 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.28 Manage Your Multy WiFi System with Amazon Alexa If you have an Alexa-enabled device (Amazon Echo for example), you can use your voice to control your Multy Devices in the Multy WiFi System. At the time of writing, the available Alexa skill voice commands for Multy WiFi System are:
Alexa, ask Zyxel Multy to turn off guest WiFi Alexa, ask Zyxel Multy to test Internet speed Alexa, ask Zyxel Multy to turn on WiFi light Alexa, ask Zyxel Multy to turn off WiFi light Alexa, ask Zyxel Multy to pause the Internet You need to enable the Multy-Alexa skills to enhance the functionality of your Alexa device and allow Alexa to perform the supported tasks. Note: To use the Alexa voice service, you must have logged into the Multy app with a myZyxelCloud account and set up the Multy Device(s). Both the Multy Devices and Alexa device should be connected to the same WiFi network. 1 Go to Amazons website (https://www.amazon.com) and sign in with your Amazon account. Tap Departments and select Alexa Skills. Multy WiFi System Users Guide 74 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Enter the keyword "Multy" in the search bar and select "Multy" from the list of results. Tap Enable to connect the Multy WiFi System to Alexa. 3 Tap Link Account and enter your myZyxel account information to associate the skill with your account. Multy WiFi System Users Guide 75 Chapter 2 Set up Your Multy WiFi System Using Multy App 4 Tap Authorize. A screen appears showing that the skill for Multy WiFi Systems has been successfully linked. 5 Use either the Alexa app or voice command Discover Devices to have Alexa discover the Multy Device(s) on the specified myZyxel account. You then can use your voice to control the Multy Device. Multy WiFi System Users Guide 76 APPENDIX A Customer Support In the event of problems that cannot be solved by using this manual, you should contact your vendor. If you cannot contact your vendor, then contact a Zyxel office for the region in which you bought the device. See http://www.zyxel.com/homepage.shtml and also http://www.zyxel.com/about_zyxel/zyxel_worldwide.shtml for the latest information. Please have the following information ready when you contact an office. Required Information Product model and serial number. Warranty Information. Date that you received your device. Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan Zyxel Communications Corporation http://www.zyxel.com Asia China Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. http://www.zyxel.cn India Zyxel Technology India Pvt Ltd http://www.zyxel.in Kazakhstan Zyxel Kazakhstan http://www.zyxel.kz Multy WiFi System Users Guide 77 Appendix A Customer Support Korea Zyxel Korea Corp. http://www.zyxel.kr Malaysia Zyxel Malaysia Sdn Bhd. http://www.zyxel.com.my Pakistan Zyxel Pakistan (Pvt.) Ltd. http://www.zyxel.com.pk Philippines Zyxel Philippines http://www.zyxel.com.ph Singapore Zyxel Singapore Pte Ltd. http://www.zyxel.com.sg Taiwan Zyxel Communications Corporation http://www.zyxel.com/tw/zh/
Thailand Zyxel Thailand Co., Ltd http://www.zyxel.co.th Vietnam Zyxel Communications Corporation-Vietnam Office http://www.zyxel.com/vn/vi Europe Austria Zyxel Deutschland GmbH http://www.zyxel.de Belarus Zyxel BY http://www.zyxel.by Multy WiFi System Users Guide 78 Appendix A Customer Support Belgium Zyxel Communications B.V. http://www.zyxel.com/be/nl/
http://www.zyxel.com/be/fr/
Bulgaria Zyxel http://www.zyxel.com/bg/bg/
Czech Republic Zyxel Communications Czech s.r.o http://www.zyxel.cz Denmark Zyxel Communications A/S http://www.zyxel.dk Estonia Zyxel Estonia http://www.zyxel.com/ee/et/
Finland Zyxel Communications http://www.zyxel.fi France Zyxel France http://www.zyxel.fr Germany Zyxel Deutschland GmbH http://www.zyxel.de Hungary Zyxel Hungary & SEE http://www.zyxel.hu Italy Zyxel Communications Italy http://www.zyxel.it/
Multy WiFi System Users Guide 79 Appendix A Customer Support Latvia Zyxel Latvia http://www.zyxel.com/lv/lv/homepage.shtml Lithuania Zyxel Lithuania http://www.zyxel.com/lt/lt/homepage.shtml Netherlands Zyxel Benelux http://www.zyxel.nl Norway Zyxel Communications http://www.zyxel.no Poland Zyxel Communications Poland http://www.zyxel.pl Romania Zyxel Romania http://www.zyxel.com/ro/ro Russia Zyxel Russia http://www.zyxel.ru Slovakia Zyxel Communications Czech s.r.o. organizacna zlozka http://www.zyxel.sk Spain Zyxel Communications ES Ltd http://www.zyxel.es Sweden Zyxel Communications http://www.zyxel.se Switzerland Studerus AG Multy WiFi System Users Guide 80 Appendix A Customer Support http://www.zyxel.ch/
Turkey Zyxel Turkey A.S. http://www.zyxel.com.tr UK Zyxel Communications UK Ltd. http://www.zyxel.co.uk Ukraine Zyxel Ukraine http://www.ua.zyxel.com Latin America Argentina Zyxel Communication Corporation http://www.zyxel.com/ec/es/
Brazil Zyxel Communications Brasil Ltda. https://www.zyxel.com/br/pt/
Ecuador Zyxel Communication Corporation http://www.zyxel.com/ec/es/
Middle East Israel Zyxel Communication Corporation http://il.zyxel.com/homepage.shtml Middle East Zyxel Communication Corporation http://www.zyxel.com/me/en/
Multy WiFi System Users Guide 81 Appendix A Customer Support North America USA Zyxel Communications, Inc. - North America Headquarters http://www.zyxel.com/us/en/
Oceania Australia Zyxel Communications Corporation http://www.zyxel.com/au/en/
Africa South Africa Nology (Pty) Ltd. http://www.zyxel.co.za Multy WiFi System Users Guide 82 APPENDIX B Legal Information Copyright Copyright 2018 by Zyxel Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved. Disclaimer Zyxel does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patent rights of others. Zyxel further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice. Regulatory Notice and Statement UNITED STATES of AMERICA The following information applies if you use the product within USA area. FCC EMC Statement The device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the device. This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which is found by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna Increase the separation between the devices Connect the equipment to an outlet other than the receivers Consult a dealer or an experienced radio/TV technician for assistance The following information applies if you use the product with RF function within USA area. FCC Radiation Exposure Statement This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must be at least 20 cm from the user and must not be co-located or operating in conjunction with any other antenna or transmitter. Operation of this device is restricted to indoor use only. The following information applies if you use the product within Canada area. Innovation, Science and Economic Development Canada ICES Statement CAN ICES-3 (B)/NMB-3(B) CANADA Multy WiFi System Users Guide 83 Appendix B Legal Information Innovation, Science and Economic Development Canada RSS-GEN & RSS-247 statement This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This radio transmitter has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed, are strictly prohibited for use with this device. If the product with 5G wireless function operating in 5150-5250 MHz and 5725-5850 MHz, the following attention must be paid, The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits as appropriate; and Where applicable, antenna type(s), antenna models(s), and the worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in Section 6.2.2(3) of RSS 247 shall be clearly indicated. If the product with 5G wireless function operating in 5250-5350 MHz and 5470-5725 MHz, the following attention must be paid. For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall be such that the equipment still complies with the e.i.r.p. limit. L' metteur/r cepteur exempt de licence contenu dans le pr sent appareil est conforme aux CNR d'Innovation, Sciences et D veloppement conomique Canada applicables aux appareils radio exempts de licence. L'exploitation est autoris e aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage; (2) L'appareil doit accepter tout brouillage radio lectrique subi, m me si le brouillage est susceptible d'en compromettre le fonctionnement. Le pr sent metteur radio (???IC ID) a t approuv par Innovation, Sciences et D veloppement conomique Canada pour fonctionner avec les types d'antenne num r s ci dessous et ayant un gain admissible maximal. Les types d'antenne non inclus dans cette liste, et dont le gain est sup rieur au gain maximal indiqu pour tout type figurant sur la liste, sont strictement interdits pour l'exploitation de l' metteur.Lorsque la fonction sans fil 5G fonctionnant en 5150-5250 MHz and 5725-5850 MHz est activ e pour ce produit , il est n cessaire de porter une attention particuli re aux choses suivantes Les dispositifs fonctionnant dans la bande de 5 150 5 250 MHz sont r serv s uniquement pour une utilisation l'int rieur afin de r duire les risques de brouillage pr judiciable aux syst mes de satellites mobiles utilisant les m mes canaux;
Pour les dispositifs munis d'antennes amovibles, le gain maximal d'antenne permis (pour les dispositifs utilisant la bande de 5 725 5 850 MHz) doit tre conforme la limite de la p.i.r.e. sp cifi e, selon le cas;
Lorsqu'il y a lieu, les types d'antennes (s'il y en a plusieurs), les num ros de mod le de l'antenne et les pires angles d'inclinaison n cessaires pour rester conforme l'exigence de la p.i.r.e. applicable au masque d' l vation, nonc e la section 6.2.2.3 du CNR-247, doivent tre clairement indiqu s. Lorsque la fonction sans fil 5G fonctionnant en 5250-5350 MHz et 5470-5725 MHz est activ e pour ce produit , il est n cessaire de porter une attention particuli re aux choses suivantes. Pour les dispositifs munis dantennes amovibles, le gain maximal d'antenne permis pour les dispositifs utilisant les bandes de 5 250 5 350 MHz et de 5 470 5 725 MHz doit tre conforme la limite de la p.i.r.e. Industry Canada radiation exposure statement This device complies with ISED radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 cm between the radiator and your body. Dclaration dexposition aux radiations:
Cet quipement est conforme aux limites dexposition aux rayonnements ISED tablies pour un environnement non contrl. Cet quipement doit tre install et utilis avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. EUROPEAN UNION The following information applies if you use the product within the European Union. Declaration of Conformity with Regard to EU Directive 2014/53/EU (Radio Equipment Directive, RED) Compliance information for wireless products relevant to the EU and other Countries following the EU Directive 2014/53/EU (RED). And this product may be used in all EU countries (and other countries following the EU Directive 2014/53/EU) without any limitation except for the countries mentioned below table:
In the majority of the EU and other European countries, the 5GHz bands have been made available for the use of wireless local area networks (LANs). Later in this document you will find an overview of countries in which additional restrictions or requirements or both are applicable. The requirements for any country may evolve. Zyxel recommends that you check with the local authorities for the latest status of their national regulations for the 5GHz wireless LANs. If this device for operation in the band 5150-5350 MHz, it is for indoor use only. This equipment should be installed and operated with a minimum distance of 20 cm between the radio equipment and your body. The maximum RF power operating for each band as follows:
WSQ50 the band 2,400 to 2,483.5 MHz is 97.95 mW (19.91 dBm), the bands 5,150 MHz to 5,350 MHz is 182.81 mW (22.62 dBm), the band 5,470 MHz to 5,725 MHz is 916.22 mW (29.62 dBm). WSR30 the band 2,400 to 2,483.5 MHz is 99.54 mW (19.98 dBm), the bands 5,150 MHz to 5,350 MHz is 198.61 mW (22.98 dBm), the band 5,470 MHz to 5,725 MHz is 685.49 mW (28.36 dBm). Multy WiFi System Users Guide 84 Appendix B Legal Information
(Bulgarian) Zyxel , 2014/53/C. National Restrictions The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link having a range exceeding 300 meters. Please check http://www.bipt.be for more details. Draadloze verbindingen voor buitengebruik en met een reikwijdte van meer dan 300 meter dienen aangemeld te worden bij het Belgisch Instituut voor postdiensten en telecommunicatie (BIPT). Zie http://www.bipt.be voor meer gegevens. Les liaisons sans fil pour une utilisation en extrieur dune distance suprieure 300 mtres doivent tre notifies lInstitut Belge des services Postaux et des T l communications (IBPT). Visitez http://www.ibpt.be pour de plus amples d tails. Por medio de la presente Zyxel declara que el equipo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 2014/53/UE.. Zyxel tmto prohlauje, e tento zazen je ve shod se zkladnmi poadavky a dalmi pslunmi ustanovenmi smrnice 2014/53/EU. Espa ol
(Spanish) etina
(Czech) Dansk (Danish) Undertegnede Zyxel erkl rer herved, at f lgende udstyr udstyr overholder de v sentlige krav og vrige relevante krav i direktiv 2014/53/EU. National Restrictions In Denmark, the band 5150 - 5350 MHz is also allowed for outdoor usage. I Danmark m frekvensb ndet 5150 - 5350 ogs anvendes udend rs. Deutsch
(German) Eesti keel
(Estonian)
(Greek) English Fran ais
(French) Hrvatski
(Croatian) Hiermit erkl rt Zyxel, dass sich das Ger t Ausstattung in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 2014/53/EU befindet. K esolevaga kinnitab Zyxel seadme seadmed vastavust direktiivi 2014/53/EU p hin uetele ja nimetatud direktiivist tulenevatele teistele asjakohastele s tetele. Zyxel 2014/53/EU. Hereby, Zyxel declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Par la pr sente Zyxel d clare que l'appareil quipements est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 2014/53/EU. Zyxel ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 2014/53/EU. slenska
(Icelandic) H r me lsir, Zyxel v yfir a essi b na ur er samr mi vi grunnkr fur og nnur vi eigandi kv i tilskipunar 2014/53/
EU. Italiano (Italian) Con la presente Zyxel dichiara che questo attrezzatura conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 2014/53/EU. National Restrictions This product meets the National Radio Interface and the requirements specified in the National Frequency Allocation Table for Italy. Unless this wireless LAN product is operating within the boundaries of the owner's property, its use requires a general authorization. Please check http://www.sviluppoeconomico.gov.it/ for more details. Questo prodotto conforme alla specifiche di Interfaccia Radio Nazionali e rispetta il Piano Nazionale di ripartizione delle frequenze in Italia. Se non viene installato all 'interno del proprio fondo, l'utilizzo di prodotti Wireless LAN richiede una Autorizzazione Generale. Consultare http://www.sviluppoeconomico.gov.it/ per maggiori dettagli. Ar o Zyxel deklar, ka iekrtas atbilst Direktvas 2014/53/EU btiskajm prasbm un citiem ar to saisttajiem noteikumiem. National Restrictions The outdoor usage of the 2.4 GHz band requires an authorization from the Electronic Communications Office. Please check http://www.esd.lv for more details. 2.4 GHz frekven u joslas izmanto anai rpus telp m nepiecie ama atauja no Elektronisko sakaru direkcijas. Vair k inform cijas: http://www.esd.lv. iuo Zyxel deklaruoja, kad is ranga atitinka esminius reikalavimus ir kitas 2014/53/EU Direktyvos nuostatas. Latvieu valoda
(Latvian) Lietuvi kalba
(Lithuanian) Magyar
(Hungarian) Alulrott, Zyxel nyilatkozom, hogy a berendez s megfelel a vonatkoz alapvet k vetelm nyeknek s az 2014/53/EU ir nyelv egy b el r sainak. Malti (Maltese) Hawnhekk, Zyxel, jiddikjara li dan tagmir jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-Dirrettiva 2014/53/EU. Nederlands
(Dutch) Hierbij verklaart Zyxel dat het toestel uitrusting in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 2014/53/EU. Polski (Polish) Niniejszym Zyxel owiadcza, e sprzt jest zgodny z zasadniczymi wymogami oraz pozostaymi stosownymi postanowieniami Dyrektywy 2014/53/EU. Portugu s
(Portuguese) Zyxel declara que este equipamento est conforme com os requisitos essenciais e outras disposi es da Directiva 2014/53/
EU. Multy WiFi System Users Guide 85 Appendix B Legal Information Romn
(Romanian) Prin prezenta, Zyxel declar c acest echipament este n conformitate cu cerinele eseniale i alte prevederi relevante ale Directivei 2014/53/EU. Slovenina
(Slovak) Slovenina
(Slovene) Zyxel tmto vyhlasuje, e zariadenia spa zkladn poiadavky a vetky prslun ustanovenia Smernice 2014/53/EU. Zyxel izjavlja, da je ta oprema v skladu z bistvenimi zahtevami in ostalimi relevantnimi doloili direktive 2014/53/EU. Suomi (Finnish) Zyxel vakuuttaa t ten ett laitteet tyyppinen laite on direktiivin 2014/53/EU oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen. Svenska
(Swedish) H rmed intygar Zyxel att denna utrustning st r I verensst mmelse med de v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 2014/53/EU. Norsk
(Norwegian) Erkl rer herved Zyxel at dette utstyret er I samsvar med de grunnleggende kravene og andre relevante bestemmelser I direktiv 2014/53/EU. Notes:
1. Although Norway, Switzerland and Liechtenstein are not EU member states, the EU Directive 2014/53/EU has also been implemented in those countries. 2. The regulatory limits for maximum output power are specified in EIRP. The EIRP level (in dBm) of a device can be calculated by adding the gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm). List of national codes COUNTRY ISO 3166 2 LETTER CODE COUNTRY ISO 3166 2 LETTER CODE Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia AT BE BG HR CY CZ DK EE FI FR DE GR HU IS IE IT LV Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Serbia Slovakia Slovenia Spain Switzerland Sweden Turkey United Kingdom LI LT LU MT NL NO PL PT RO RS SK SI ES CH SE TR GB Safety Warnings Do not use this product near water, for example, in a wet basement or near a swimming pool. Do not expose your device to dampness, dust or corrosive liquids. Do not store things on the device. Do not obstruct the device ventilation slots as insufficient airflow may harm your device. For example, do not place the device in an enclosed space such as a box or on a very soft surface such as a bed or sofa. Do not install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning. Connect ONLY suitable accessories to the device. Do not open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel should service or disassemble this device. Please contact your vendor for further information. Make sure to connect the cables to the correct ports. Place connecting cables carefully so that no one will step on them or stumble over them. Always disconnect all cables from this device before servicing or disassembling. Do not remove the plug and connect it to a power outlet by itself; always attach the plug to the power adaptor first before connecting it to a power outlet. Do not allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord. Please use the provided or designated connection cables/power cables/ adaptors. Connect it to the right supply voltage (for example, 110V AC in North America or 230V AC in Europe). If the power adaptor or cord is damaged, it might cause electrocution. Remove it from the device and the power source, repairing the power adapter or cord is prohibited. Contact your local vendor to order a new one. Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning. Multy WiFi System Users Guide 86 Appendix B Legal Information CAUTION: Risk of explosion if battery is replaced by an incorrect type, dispose of used batteries according to the instruction. Dispose them at the applicable collection point for the recycling of electrical and electronic devices. For detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the store where you purchased the product. The following warning statements apply, where the disconnect device is not incorporated in the device or where the plug on the power supply cord is intended to serve as the disconnect device,
- For permanently connected devices, a readily accessible disconnect device shall be incorporated external to the device;
- For pluggable devices, the socket-outlet shall be installed near the device and shall be easily accessible. Environment Statement ErP (Energy-related Products) Zyxel products put on the EU market in compliance with the requirement of the European Parliament and the Council published Directive 2009/
125/EC establishing a framework for the setting of ecodesign requirements for energy-related products (recast), so called as "ErP Directive
(Energy-related Products directive) as well as ecodesign requirement laid down in applicable implementing measures, power consumption has satisfied regulation requirements which are:
Network standby power consumption < 8W, and/or Off mode power consumption < 0.5W, and/or Standby mode power consumption < 0.5W.
(Wireless settings, please refer to the chapter about wireless settings for more detail.) European Union - Disposal and Recycling Information The symbol below means that according to local regulations your product and/or its battery shall be disposed of separately from domestic waste. If this product is end of life, take it to a recycling station designated by local authorities. At the time of disposal, the separate collection of your product and/or its battery will help save natural resources and ensure that the environment is sustainable development. Die folgende Symbol bedeutet, dass Ihr Produkt und/oder seine Batterie gem den rtlichen Bestimmungen getrennt vom Hausmll entsorgt werden muss. Wenden Sie sich an eine Recyclingstation, wenn dieses Produkt das Ende seiner Lebensdauer erreicht hat. Zum Zeitpunkt der Entsorgung wird die getrennte Sammlung von Produkt und/oder seiner Batterie dazu beitragen, nat rliche Ressourcen zu sparen und die Umwelt und die menschliche Gesundheit zu sch tzen. El smbolo de abajo indica que seg n las regulaciones locales, su producto y/o su batera deber n depositarse como basura separada de la dom stica. Cuando este producto alcance el final de su vida til, ll velo a un punto limpio. Cuando llegue el momento de desechar el producto, la recogida por separado ste y/o su batera ayudar a salvar los recursos naturales y a proteger la salud humana y medioambiental. Le symbole ci-dessous signifie que selon les r glementations locales votre produit et/ou sa batterie doivent tre limin s s par ment des ordures m nag res. Lorsque ce produit atteint sa fin de vie, amenez-le un centre de recyclage. Au moment de la mise au rebut, la collecte s par e de votre produit et/ou de sa batterie aidera conomiser les ressources naturelles et prot ger l'environnement et la sant humaine. Il simbolo sotto significa che secondo i regolamenti locali il vostro prodotto e/o batteria deve essere smaltito separatamente dai rifiuti domestici. Quando questo prodotto raggiunge la fine della vita di servizio portarlo a una stazione di riciclaggio. Al momento dello smaltimento, la raccolta separata del vostro prodotto e/o della sua batteria aiuta a risparmiare risorse naturali e a proteggere l'ambiente e la salute umana. Symbolen inneb r att enligt lokal lagstiftning ska produkten och/eller dess batteri kastas separat fr n hush llsavfallet. N r den h r produkten n r slutet av sin livsl ngd ska du ta den till en tervinningsstation. Vid tiden f r kasseringen bidrar du till en b ttre milj och m nsklig h lsa genom att g ra dig av med den p ett tervinningsst lle. Multy WiFi System Users Guide 87
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Appendix B Legal Information About the Symbols Various symbols are used in this product to ensure correct usage, to prevent danger to the user and others, and to prevent property damage. The meaning of these symbols are described below. It is important that you read these descriptions thoroughly and fully understand the contents. Explanation of the Symbols SYMBOL EXPLANATION Alternating current (AC):
AC is an electric current in which the flow of electric charge periodically reverses direction. Direct current (DC):
DC if the unidirectional flow or movement of electric charge carriers. Earth; ground:
A wiring terminal intended for connection of a Protective Earthing Conductor. Class II equipment:
The method of protection against electric shock in the case of class II equipment is either double insulation or reinforced insulation. Multy WiFi System Users Guide 88 Viewing Certifications Go to http://www.zyxel.com to view this products documentation and certifications. Appendix B Legal Information Zyxel Limited Warranty Zyxel warrants to the original end user (purchaser) that this product is free from any defects in material or workmanship for a specific period (the Warranty Period) from the date of purchase. The Warranty Period varies by region. Check with your vendor and/or the authorized Zyxel local distributor for details about the Warranty Period of this product. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, Zyxel will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value, and will be solely at the discretion of Zyxel. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions. Note Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. Zyxel shall in no event be held liable for indirect or consequential damages of any kind to the purchaser. To obtain the services of this warranty, contact your vendor. You may also refer to the warranty policy for the region in which you bought the device at http://www.zyxel.com/web/support_warranty_info.php. Registration Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products. Open Source Licenses This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses, please contact support@zyxel.com.tw to get it. Multy WiFi System Users Guide 89
| 1 2 3 | Users Manual-2 | Users Manual | 221.44 KiB | January 11 2018 |
Quick Start Guide 01 Multy 02 NORSK MAGYAR 01 02 Installer og pne Multy-appen. Flg instruksjonene i appen for sette opp WiFi-systemet. 01 02 Teleptse, s nyissa meg a Multy alkalmazst. Kvesse az alkalmazs utastsait, hogy belltsa WiFi-rendszert. SVENSKA SLOVENINA 01 02 Installera och ppna appen Multy. Flj appanvisningarna fr att stlla in ditt wi-system. 01 02 Namestite in odprite aplikacijo Multy. Upotevajte navodila aplikacije za nastavitev vaega sistema WiFi. ce has Experience hassle-free le-freree ee ience e tion installation ssle SUOMI Install Multy ty stall l Mul 01 02 Asenna ja avaa Multy-sovellus.. Mrit langattoman verkon asetukset noudattamalla sovelluksen antamia ohjeita. 01 02 Multy.
, WiFi .
ENGLISH ESPAOL ETINA 01 02 Install and open the Multy App. Follow the App instructions to set up your WiFi system. 01 02 Instale y abra la aplicacin Multy. Siga las instrucciones de la aplicacin para congurar su sistema WiFi. DEUTSCH PORTUGUS 01 02 Installieren und ffnen Sie die Multy App. Folgen Sie den Anweisungen der App, um Ihr WiFi System einzurichten. 01 02 Instale e abra a aplicao Multy. Siga as instrues da aplicao para congurar o seu sistema WiFi.g FRANAIS NEDERLANDS 01 02 Installez et ouvrez l'application Multy. Suivez les instructions de l'application pour congurer votre systme WiFi. 01 02 Installeer en open de Multy App. Volg de App instructies om jouw WiFi-sys-
teem in te stellen. ITALIANO DANSK 01 02 Installa e apri l'applicazione Multy. Segui le istruzioni dell' applicazione per congurare il sistema WiFi. 01 02 Installer og bn Multy-appen. Flg app-vejledningen for opstning af dit Wi-Fi-system. 01 02 Nainstalujte si a otevete aplikaci Multy. Podle pokyn aplikace nastavte Wi-Fi systm. SLOVENINA 01 02 Naintalujte a otvorte aplikciu Multy. Poda pokynov aplikcie nastavte svoj WiFi systm. POLSKI 01 02 Zainstaluj i uruchom aplikacj Multy. Postpuj zgodnie z instrukcjami w aplikacji, aby skongurowa swj system Wi-Fi. ROMN 01 02 Instalai i deschidei aplicaia Multy. Urmai instruciunile aplicaiei pentru a v congura sistemul WiFi.
01 02 Multy. WiFi. TRK 01 02 Multy uygulamasn ykleyip an. WiFi sisteminizi kurmak iin uygulama ynergelerini izleyin.
01 02
Multy
WiFi 01 02
MultyApp
App Multy app currently supports English, German, Spanish, French, Italian, Portuguese and Chinese. For other languages, please download their installation guide here:
https://www.zyxel.com/multyu-setup
| frequency | equipment class | purpose | ||
|---|---|---|---|---|
| 1 | 2018-11-01 | 5745 ~ 5825 | NII - Unlicensed National Information Infrastructure TX | Original Equipment |
| 2 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | ||
| 3 | 2412 ~ 2462 | DTS - Digital Transmission System |
| app s | Applicant Information | |||||
|---|---|---|---|---|---|---|
| 1 2 3 | Effective |
2018-11-01
|
||||
| 1 2 3 | Applicant's complete, legal business name |
ZyXEL Communications Corporation
|
||||
| 1 2 3 | FCC Registration Number (FRN) |
0021059092
|
||||
| 1 2 3 | Physical Address |
No.2, Industry East Road IX, Science Park
|
||||
| 1 2 3 |
Hsinchu, N/A
|
|||||
| 1 2 3 |
Taiwan
|
|||||
| app s | TCB Information | |||||
| 1 2 3 | TCB Application Email Address |
c******@telefication.com
|
||||
| 1 2 3 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
| app s | FCC ID | |||||
| 1 2 3 | Grantee Code |
I88
|
||||
| 1 2 3 | Equipment Product Code |
WSR30
|
||||
| app s | Person at the applicant's address to receive grant or for contact | |||||
| 1 2 3 | Name |
E******** B******
|
||||
| 1 2 3 | Title |
Section Manager
|
||||
| 1 2 3 | Telephone Number |
886 3******** Extension:
|
||||
| 1 2 3 | Fax Number |
886 3********
|
||||
| 1 2 3 |
E******@zyxel.com.tw
|
|||||
| app s | Technical Contact | |||||
| 1 2 3 | Firm Name |
International Certification Corp.
|
||||
| 1 2 3 | Name |
G******** C********
|
||||
| 1 2 3 | Physical Address |
No.3-1, Lane 6, Wen San 3rd St. Kwei Shan Dist.
|
||||
| 1 2 3 |
Taiwan
|
|||||
| 1 2 3 | Telephone Number |
886-3********
|
||||
| 1 2 3 | Fax Number |
886-3********
|
||||
| 1 2 3 |
G******@icertifi.com.tw
|
|||||
| app s | Non Technical Contact | |||||
| 1 2 3 | Firm Name |
International Certification Corp.
|
||||
| 1 2 3 | Name |
W******** L********
|
||||
| 1 2 3 | Physical Address |
No.3-1, Lane 6, Wen San 3rd St. Kwei Shan Dist.
|
||||
| 1 2 3 |
Taiwan
|
|||||
| 1 2 3 | Telephone Number |
886-3********
|
||||
| 1 2 3 | Fax Number |
886-3********
|
||||
| 1 2 3 |
w******@icertifi.com.tw
|
|||||
| app s | Confidentiality (long or short term) | |||||
| 1 2 3 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 2 3 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 2 3 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 04/30/2019 | ||||
| if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
| app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
| 1 2 3 | Is this application for software defined/cognitive radio authorization? | No | ||||
| 1 2 3 | Equipment Class | NII - Unlicensed National Information Infrastructure TX | ||||
| 1 2 3 | DSS - Part 15 Spread Spectrum Transmitter | |||||
| 1 2 3 | DTS - Digital Transmission System | |||||
| 1 2 3 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Multy U AC2100 Tri-Band WiFi System | ||||
| 1 2 3 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
| 1 2 3 | Modular Equipment Type | Does not apply | ||||
| 1 2 3 | Purpose / Application is for | Original Equipment | ||||
| 1 2 3 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
| 1 2 3 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
| 1 2 3 | Grant Comments | Power Output is conducted. The antenna(s) used for this transmitter must be used to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End users must be provided with specific operating instructions for satisfying RF exposure compliance. This device has 20 /40/80 MHz bandwidth mode. | ||||
| 1 2 3 | Power Output is conducted. The antenna(s) used for this transmitter must be used to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End users must be provided with specific operating instructions for satisfying RF exposure compliance. | |||||
| 1 2 3 | Power Output is conducted. The antenna(s) used for this transmitter must be used to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End users must be provided with specific operating instructions for satisfying RF exposure compliance. This device has 20 /40 MHz bandwidth mode | |||||
| 1 2 3 | Is there an equipment authorization waiver associated with this application? | No | ||||
| 1 2 3 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
| app s | Test Firm Name and Contact Information | |||||
| 1 2 3 | Firm Name |
International Certification Corp.
|
||||
| 1 2 3 | Name |
F**** C******
|
||||
| 1 2 3 | Telephone Number |
886-3******** Extension:
|
||||
| 1 2 3 | Fax Number |
886-3********
|
||||
| 1 2 3 |
J******@icertifi.com.tw
|
|||||
| Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 1 | 1 | 15E | CC MO | 5180 | 5240 | 0.424 | |||||||||||||||||||||||||||||||||||
| 1 | 2 | 15E | CC MO | 5745 | 5825 | 0.435 | |||||||||||||||||||||||||||||||||||
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 2 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0050000 | |||||||||||||||||||||||||||||||||||
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 3 | 1 | 15C | CC MO | 2412 | 2462 | 0.303 | |||||||||||||||||||||||||||||||||||
| 3 | 2 | 15C | CC | 2402 | 2480 | 0.003 | |||||||||||||||||||||||||||||||||||
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC