FCC ID: I88WSQ60 Multy X AC3000 Tri-Band WiFi System / Multy Plus AC3000 Tri-Band WiFi System

Users Guide Multy AC3000 Tri-Band WiFi System Model: WSQ50 Default Login Details Zyxel App myZyxelCloud Account Multy https://mycloud.zyxel.com Version 2.0.0 Edition 1, 05/2018 Copyright 2018 Zyxel Communications Corporation IMPORTANT!

READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your app version. Every effort has been made to ensure that the information in this manual is accurate. Related Documentation Quick Start Guide The Quick Start Guide shows how to connect and install the Multy Device. More Information Go to support.zyxel.com to find other information on the Multy Device. Multy WiFi System Users Guide 2 Table of Contents Table of Contents Table of Contents.................................................................................................................................3 Chapter 1 Get to Know Your Multy WiFi System..................................................................................................4 1.1 Overview .......................................................................................................................................... 4 1.2 Way to Manage the Multy WiFi System ......................................................................................... 4 1.3 Getting Started ................................................................................................................................. 5 1.4 Hardware Connections ................................................................................................................... 5 1.5 Reset Button ...................................................................................................................................... 6 1.5.1 Use the Rest Button ................................................................................................................. 6 1.6 LED Light ............................................................................................................................................ 6 Chapter 2 Set up Your Multy WiFi System Using Multy App ...............................................................................8 2.1 Introduction ....................................................................................................................................... 8 2.2 Use the Multy App ............................................................................................................................ 8 2.3 Add and Install Your First Multy Device ........................................................................................ 11 2.4 Test Your Mobile Phone Connection Speed ............................................................................... 15 2.5 Test Your Multy Device Connection Speed ................................................................................. 17 2.6 Measure Your WiFi Signal Strength ................................................................................................ 19 2.7 Enable or Disable Guest WiFi ......................................................................................................... 21 2.8 Share WiFi Name and Password with a QR Code ...................................................................... 23 2.9 Set a WiFi Schedule for Clients ...................................................................................................... 25 2.10 Pause Internet Access for an Individual Client ......................................................................... 29 2.11 Pause or Resume Internet Access for a Group ......................................................................... 31 2.12 Turn on or off the Multy Devices LED Light ................................................................................ 33 2.13 Remove a Multy Device .............................................................................................................. 34 2.14 Install a Second Multy WiFi System ............................................................................................. 35 2.15 Change the Name or Picture of a Multy WiFi System .............................................................. 38 2.16 Remove a Multy WiFi System ....................................................................................................... 40 2.17 Enable or Add Port Forwarding Rules ......................................................................................... 42 2.18 Turn Notifications on or off ........................................................................................................... 46 2.19 Enable or Disable Daisy Chain Network Topology ................................................................... 49 2.20 Report a Problem with the Multy App ....................................................................................... 51 2.21 Log in with a myZyxelCloud Account ........................................................................................ 52 2.22 Manage Your Multy WiFi System with Amazon Alexa .............................................................. 53 Appendix A Customer Support ....................................................................................................... 56 Appendix B Legal Information ......................................................................................................... 62 Multy X WiFi System Users Guide 3 CHAPTER 1 Get to Know Your Multy WiFi System 1.1 Overview Zyxel Multy WiFi System allows you to quickly set up and monitor your WiFi network using the Multy app. You can install two or more Multy Devices in a Multy WiFi System to extend the range of your existing wired network without additional wiring, providing easy network access to mobile users. In the following example, the first Multy Device connects to the router to act as the root AP (A1), and other Multy Devices are extenders (A2 or A3) to expand wireless coverage. The extenders help relay communications from wireless clients to the root AP and router. A2 A1 A3 1.2 Way to Manage the Multy WiFi System You can use the following way to manage the Multy WiFi System. Multy App The Multy app allows Multy WiFi System setup and management from your mobile device. This Users Guide provides information about key uses of the Multy app. Multy WiFi System Users Guide 4 Chapter 1 Get to Know Your Multy WiFi System 1.3 Getting Started To set up a Multy WiFi System, you need to:

1 Have a broadband modem or router that is connected to the Internet. 2 Get at least one Multy Device. If you have multiple Multy Devices, the first one you installed should be connected to the modem or router. Other Multy Devices can be placed in different rooms to extend WiFi range by wirelessly connecting to the first Multy Device. 3 Install the Multy app and turn on Bluetooth on your smartphone. Make sure your phone has Internet access. 4 Connect the first Multy Device (see Section 1.4 on page 5). 5 Use the Multy app to set up the Multy Device and manage your Multy WiFi System (see Chapter 2 on page 8). 1.4 Hardware Connections See your Quick Start Guide for more information about hardware installation. 1 2 Use the included power cable to connect the Multy Devices power port to a power outlet. If you are installing the first Multy Device, connect the Internet port of the Multy Device to a broadband modem or router that is connected to the Internet. Multy WiFi System Users Guide 5 Chapter 1 Get to Know Your Multy WiFi System 1.5 Reset Button If you need to return the Multy Device to its default settings, use the reset button on the rear panel. 1.5.1 Use the Rest Button 1 Make sure the LED light on the top panel is not blinking white. 2 To perform a factory reset, press the reset button for at least five seconds or until the LED starts to blink red. 1.6 LED Light Look at the LED on the top panel to determine the status of the Multy Device. Figure 1 Multy Device LED Light Multy WiFi System Users Guide 6 Chapter 1 Get to Know Your Multy WiFi System The following are the LED descriptions for your Multy Device. Table 1 Multy Device LED Descriptions COLOR White Blue Red STATUS Off Blinking On Blinking On On Slow Blinking Fast Blinking DESCRIPTION The Multy Device is not receiving power. The Multy Device is booting up, undergoing firmware upgrade, or being configured. The Multy Device is on and connected to the Internet. Bluetooth is enabled on the Multy Device. The Multy Device in extender mode is connected to the root AP. The Multy Device in root AP mode failed to connect to the Internet, the Multy Device in extender mode cannot connect to the root AP, or Bluetooth is not working on the Multy Device. An error occurred during firmware update. The Multy Device is in the process of default restoring. Multy WiFi System Users Guide 7 CHAPTER 2 Set up Your Multy WiFi System Using Multy App 2.1 Introduction Zyxel Multy app helps you install Multy Devices and manage the Multy WiFi System directly with your Android or iOS device. Compatibility Android 5.0 or later iOS 9.0 or later. 2.2 Use the Multy App You can log in and use the Multy app with or without a myZyxelCloud account. With a myZyxelCloud account, all your configurations will be stored in the myZyxelCloud server. You then can log in and use the app on any mobile device to manage your Multy WiFi System once it has been set up. Moreover, the Multy Devices can work with Amazon Alexa after the myZyxel account is linked to Alexa (Section 2.22 on page 53). 1 Install the Multy app from Google Play or the Apple App store. Then tap the Multy icon to open it. Figure 2 Multy App Icon Multy WiFi System Users Guide 8 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 The main menu will be displayed. Tap the login icon to enter your myZyxelCloud account information. To use the app without logging into the myZyxelCloud server, tap Start Installation . Multy WiFi System Users Guide 9 Chapter 2 Set up Your Multy WiFi System Using Multy App 3 To log in with an myZxelCloud account, tap Login when the myZyxelCloud screen is displayed. Enter your existing account information and tap SIGN IN, or tap Sign Up to create a new myZyxelCloud account. Multy WiFi System Users Guide 10 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.3 Add and Install Your First Multy Device You need to install at least one Multy Device before you can manage the Multy WiFi System. 1 After you sign in to your myZyxelCloud account or tap Install Multy, the Get Ready screen displays. Tap Start to install and add a Multy Device to your Multy WiFi System. Multy WiFi System Users Guide 11 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Select the location where you want to place your Multy Device, tap Next and follow the on-screen instructions. 3 After the first Multy Device is installed, you can tap Add Multy to install a second Multy Device. Multy WiFi System Users Guide 12 Chapter 2 Set up Your Multy WiFi System Using Multy App 4 When the WiFi setup is completed, you can copy and use the new WiFi name and password to connect your mobile phone to the Multy WiFi System. Multy WiFi System Users Guide 13 Chapter 2 Set up Your Multy WiFi System Using Multy App 5 The Multy Site screen will be displayed, allowing you to monitor your Multy Devices and Multy WiFi System. It shows whether the Multy Devices in this Multy WiFi System are on. It also shows how many wireless clients are currently connected to the Multy Devices. Multy WiFi System Users Guide 14 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.4 Test Your Mobile Phone Connection Speed You can run a speed test to check the Internet connection speed at which you send and receive date from your mobile phone. 1 Tap the Speed Test icon (

) of the Multy WiFi System. Multy WiFi System Users Guide 15 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap Start to perform the test. The meter will show data rates for both upstream and downstream traffic. You can tap the Remove icon (

) to delete all records. Multy WiFi System Users Guide 16 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.5 Test Your Multy Device Connection Speed With the Multy app, you can check the speed of the connection between your Multy Device and your broadband modem/router. You can also check the connection speed between two Multy Devices. 1 Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Diagnose. Multy WiFi System Users Guide 17 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap Speed Test and then the Test or Test All button to perform a test. The results will show data rates for both upstream and downstream traffic. Tap Test Again to show the Test button. 3 To view the previous test results, tap the History icon (

all records.

). You can tap the Remove icon (

) to delete Multy WiFi System Users Guide 18 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.6 Measure Your WiFi Signal Strength When you need to install a new Multy Device, you can perform a signal check to decide where to place it. To use your mobile phone to measure the WiFi signal strength, wirelessly connect the mobile phone to the Multy WiFi System first. 1 Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Diagnose. Multy WiFi System Users Guide 19 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap WiFi Signal and then the Turn On button to perform a check. Tap Turn Off to stop the process. Multy WiFi System Users Guide 20 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.7 Enable or Disable Guest WiFi After the Multy WiFi System is set up, you can create a separate WiFi network for your guests. The WiFi settings will be applied to all Multy Devices in the same Multy WiFi System. 1 Tap the Network Settings icon (

) of the Multy WiFi System. Multy WiFi System Users Guide 21 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap the Edit icon (

Password. Tap Save.

) of Guest WiFi. Enable guest WiFi and enter the WiFi Name (SSID) and WiFi Multy WiFi System Users Guide 22 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.8 Share WiFi Name and Password with a QR Code You can use the app to create a QR code with your WiFi network name and password. By printing and placing the QR code somewhere obvious, you can let your friends or guests scan the QR code and join the WiFi network directly without revealing your actual WiFi password. 1 Tap the Network Settings icon (

) of the Multy WiFi System. 2 Tap the Share icon (

) of the WiFi network for which you want to create a QR code. Tap Done. Multy WiFi System Users Guide 23 Chapter 2 Set up Your Multy WiFi System Using Multy App Note: The Share icon (

password for it.

) is available after you enable WiFi or guest WiFi and set a WiFi name and Multy WiFi System Users Guide 24 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.9 Set a WiFi Schedule for Clients When you create or edit a schedule profile, you can schedule the Multy WiFi System to automatically disable the WiFi access of selected clients for preset periods of time. Note: You can group clients by applying the same schedule profile to them. This allows you to easily block/allow access or set a schedule for all client devices in the same group. 1 Tap the Parental Control icon (

) of the Multy WiFi System. Multy WiFi System Users Guide 25 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap a client from the Devices list to view the client device information. Tap Join Profile to create a new profile or apply a pre-configured schedule profile to the client. Multy WiFi System Users Guide 26 Chapter 2 Set up Your Multy WiFi System Using Multy App 3 If you want to create a new schedule, tap Create New Profile, name the profile, and tap Next. Tap to specify the time periods during which the client is blocked from accessing the Internet. If you want to plan a schedule in 15-minute intervals, tap a time slot and hold for 2 or 3 seconds until a small window pops up. Tap Done to save your settings. Multy WiFi System Users Guide 27 Chapter 2 Set up Your Multy WiFi System Using Multy App 4 The applied profile name will then display in the Parental Control > Devices and the Device Detail screens. 5 The Profile screen is available after a schedule profile is created. Multy WiFi System Users Guide 28 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.10 Pause Internet Access for an Individual Client To block a specific client from accessing the Internet without scheduling, just set a timer on it. The timer is effective only once. Note: You can only set a timer to block Internet access on the clients that do NOT belong to any schedule group. 1 Tap the Parental Control icon (

) of the Multy WiFi System. Multy WiFi System Users Guide 29 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap a client from the Devices list to view the client device information. 3 Tap Block and select the time in hours and minutes. Tap Start to start the timer and block the client immediately. Multy WiFi System Users Guide 30 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.11 Pause or Resume Internet Access for a Group You may want to manually block a group of client devices from accessing the Internet immediately and resume it later. Note: You should already have created a schedule profile and applied the profile to client devices to group them. 1 Tap the Parental Control icon (

) of the Multy WiFi System. Multy WiFi System Users Guide 31 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap Profile to view the schedule profiles previously created in the Multy WiFi System. Tap a profiles Blocked button to resume network access at once, or tap the Quick Block button to pause Internet access for that specific group. Multy WiFi System Users Guide 32 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.12 Turn on or off the Multy Devices LED Light When the Multy Device is installed and ready, you can turn off the devices LED light or configure the LED light to always stay on. 1 Tap a Multy Device in the Multy Site screen to open its Detail screen. Tap the LED switch to enable or disable. Multy WiFi System Users Guide 33 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.13 Remove a Multy Device If a Multy Device is damaged or not in use, you can remove it from the Multy WiFi System. 1 From the Multy Site screen, tap the Multy Device you want to remove. The Detail screen will be displayed. Tap Delete This Multy to remove the device. Multy WiFi System Users Guide 34 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.14 Install a Second Multy WiFi System You can manage multiple Multy WiFi Systems using the Multy app. 1 Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Add Multy. Multy WiFi System Users Guide 35 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap A New Multy Site and Next to set up another Multy WiFi System. 3 To switch between multiple Multy WiFi Systems, tap Switch Site from the navigation panel, select the Multy WiFi System you want to manage and then Connect. Multy WiFi System Users Guide 36 Chapter 2 Set up Your Multy WiFi System Using Multy App Note: The Switch Site link is available only when you have more than one Multy WiFi System. Multy WiFi System Users Guide 37 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.15 Change the Name or Picture of a Multy WiFi System You can rename a Multy WiFi System or change the background picture that is displayed on the Multy WiFi System main screen. 1 From the Multy Site screen, tap the Setting icon (

screen.

) of the Multy WiFi System to open the Site Detail Multy WiFi System Users Guide 38 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap the Edit icon of the Site Name to give the Multy WiFi System a new name. 3 Tap the Camera icon to replace the background picture of the Multy WiFi System. Multy WiFi System Users Guide 39 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.16 Remove a Multy WiFi System All Multy Devices in the Multy WiFi System will be reset after you delete the Multy WiFi System. 1 From the Multy Site screen, tap the Setting icon (

screen.

) of the Multy WiFi System to open the Site Detail Multy WiFi System Users Guide 40 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap Delete This Multy Site to remove the Multy WiFi System. Multy WiFi System Users Guide 41 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.17 Enable or Add Port Forwarding Rules If you want to forward incoming packets to a specific or appropriate IP address in the private network using ports, set a port forwarding rule. 1 Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings. Multy WiFi System Users Guide 42 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Tap Notifications in the Settings screen. Tap to enable port forwarding. 3 Tap Port Forwarding Settings to create or update rules. In the Port Forwarding screen, tap Single Port Setup or Port Range Setup to add a rule. Multy WiFi System Users Guide 43 Chapter 2 Set up Your Multy WiFi System Using Multy App 4 Tap Done to save your settings after you enter a service name, a port number or a range of ports to define the service to be forwarded, specify the transport layer protocol used for the service, and select a device on your local network that will receive the packets from the port(s). Multy WiFi System Users Guide 44 Chapter 2 Set up Your Multy WiFi System Using Multy App 5 A summary of the rule(s) will be displayed. Tap the add icon (

) if you want to create another rule. Multy WiFi System Users Guide 45 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.18 Turn Notifications on or off You can decide whether or not to get updates when new WiFi clients connect to the system, when there are new speed test results, and when firmware updates are available.. 1 Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings. 2 Tap Notifications in the Settings screen. Tap to enable and allow the app to send you notifications when there is a new speed test result or new firmware update. Multy WiFi System Users Guide 46 Chapter 2 Set up Your Multy WiFi System Using Multy App Note: After you turn on notifications for speed test results, you need to use the Alexa voice command Alexa, ask Zyxel Multy to test Internet speed to run a speed test to receive the notification. See Section 2.22 on page 53 for more information about how to use the Alexa voice service. Multy WiFi System Users Guide 47 Chapter 2 Set up Your Multy WiFi System Using Multy App 3 If you want to get notifications when there are new client devices connecting to your WiFi network(s), tap New Device Connected and enable notifications for the WiFi network(s). Multy WiFi System Users Guide 48 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.19 Enable or Disable Daisy Chain Network Topology You can "daisy chain multiple Multy Devices together to create expansive WiFi coverage for your home. When daisy chaining is enabled, each Multy X device chooses its own way of connecting to the primary Multy Device - either by connecting directly, or by going through another Multy Device with a strong WiFi signal. When Multy Devices are daisy-chained, they dont all need to be placed near the primary Multy Device, which means you can extend your coverage. Daisy Chain Disabled Daisy Chain Enabled Multy WiFi System Users Guide 49 Chapter 2 Set up Your Multy WiFi System Using Multy App 1 Tap the Menu icon in the upper-left corner to open the navigation panel and tap Settings. 2 Tap Advanced Settings in the Settings screen. Tap to enable or disable daisy chaining. Multy WiFi System Users Guide 50 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.20 Report a Problem with the Multy App If you encounter problems while using the Multy app or want to send us your feedback, you can send an email to customer service. 1 Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Send Feedback, edit the mail and tap Send. Multy WiFi System Users Guide 51 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.21 Log in with a myZyxelCloud Account If you didnt log into the Multy app with a myZyxelCloud account, you can still log in after the Multy WiFi System has been set up. 1 Tap the Menu icon in the upper-left corner to open the navigation panel. Tap Join myZyxelCloud. Enter your existing account information and tap SIGN IN. If you don't have a myZyxelCloud account, tap Sign Up to create one. Multy WiFi System Users Guide 52 Chapter 2 Set up Your Multy WiFi System Using Multy App 2.22 Manage Your Multy WiFi System with Amazon Alexa If you have an Alexa-enabled device (Amazon Echo for example), you can use your voice to control your Multy Devices in the Multy WiFi System. At the time of writing, the available Alexa skill voice commands for Multy WiFi System are:

Alexa, ask Zyxel Multy to turn off guest WiFi Alexa, ask Zyxel Multy to test Internet speed Alexa, ask Zyxel Multy to turn on WiFi light Alexa, ask Zyxel Multy to turn off WiFi light Alexa, ask Zyxel Multy to pause the Internet You need to enable the Multy-Alexa skills to enhance the functionality of your Alexa device and allow Alexa to perform the supported tasks. Note: To use the Alexa voice service, you must have logged into the Multy app with a myZyxelCloud account and set up the Multy Device(s). Both the Multy Devices and Alexa device should be connected to the same WiFi network. 1 Go to Amazons website (https://www.amazon.com) and sign in with your Amazon account. Tap Departments and select Alexa Skills. Multy WiFi System Users Guide 53 Chapter 2 Set up Your Multy WiFi System Using Multy App 2 Enter the keyword "Multy" in the search bar and select "Multy" from the list of results. Tap Enable to connect the Multy WiFi System to Alexa. 3 Tap Link Account and enter your myZyxel account information to associate the skill with your account. Multy WiFi System Users Guide 54 Chapter 2 Set up Your Multy WiFi System Using Multy App 4 Tap Authorize. A screen appears showing that the skill for Multy WiFi Systems has been successfully linked. 5 Use either the Alexa app or voice command Discover Devices to have Alexa discover the Multy Device(s) on the specified myZyxel account. You then can use your voice to control the Multy Device. Multy WiFi System Users Guide 55 APPENDIX A Customer Support In the event of problems that cannot be solved by using this manual, you should contact your vendor. If you cannot contact your vendor, then contact a Zyxel office for the region in which you bought the device. See http://www.zyxel.com/homepage.shtml and also http://www.zyxel.com/about_zyxel/zyxel_worldwide.shtml for the latest information. Please have the following information ready when you contact an office. Required Information Product model and serial number. Warranty Information. Date that you received your device. Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan Zyxel Communications Corporation http://www.zyxel.com Asia China Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. http://www.zyxel.cn India Zyxel Technology India Pvt Ltd http://www.zyxel.in Kazakhstan Zyxel Kazakhstan http://www.zyxel.kz Multy X WiFi System Users Guide 56 Appendix A Customer Support Korea Zyxel Korea Corp. http://www.zyxel.kr Malaysia Zyxel Malaysia Sdn Bhd. http://www.zyxel.com.my Pakistan Zyxel Pakistan (Pvt.) Ltd. http://www.zyxel.com.pk Philippines Zyxel Philippines http://www.zyxel.com.ph Singapore Zyxel Singapore Pte Ltd. http://www.zyxel.com.sg Taiwan Zyxel Communications Corporation http://www.zyxel.com/tw/zh/

Thailand Zyxel Thailand Co., Ltd http://www.zyxel.co.th Vietnam Zyxel Communications Corporation-Vietnam Office http://www.zyxel.com/vn/vi Europe Austria Zyxel Deutschland GmbH http://www.zyxel.de Belarus Zyxel BY http://www.zyxel.by Multy X WiFi System Users Guide 57 Appendix A Customer Support Belgium Zyxel Communications B.V. http://www.zyxel.com/be/nl/

http://www.zyxel.com/be/fr/

Bulgaria Zyxel http://www.zyxel.com/bg/bg/

Czech Republic Zyxel Communications Czech s.r.o http://www.zyxel.cz Denmark Zyxel Communications A/S http://www.zyxel.dk Estonia Zyxel Estonia http://www.zyxel.com/ee/et/

Finland Zyxel Communications http://www.zyxel.fi France Zyxel France http://www.zyxel.fr Germany Zyxel Deutschland GmbH http://www.zyxel.de Hungary Zyxel Hungary & SEE http://www.zyxel.hu Italy Zyxel Communications Italy http://www.zyxel.it/

Multy X WiFi System Users Guide 58 Appendix A Customer Support Latvia Zyxel Latvia http://www.zyxel.com/lv/lv/homepage.shtml Lithuania Zyxel Lithuania http://www.zyxel.com/lt/lt/homepage.shtml Netherlands Zyxel Benelux http://www.zyxel.nl Norway Zyxel Communications http://www.zyxel.no Poland Zyxel Communications Poland http://www.zyxel.pl Romania Zyxel Romania http://www.zyxel.com/ro/ro Russia Zyxel Russia http://www.zyxel.ru Slovakia Zyxel Communications Czech s.r.o. organizacna zlozka http://www.zyxel.sk Spain Zyxel Communications ES Ltd http://www.zyxel.es Sweden Zyxel Communications http://www.zyxel.se Switzerland Studerus AG Multy X WiFi System Users Guide 59 Appendix A Customer Support http://www.zyxel.ch/

Turkey Zyxel Turkey A.S. http://www.zyxel.com.tr UK Zyxel Communications UK Ltd. http://www.zyxel.co.uk Ukraine Zyxel Ukraine http://www.ua.zyxel.com Latin America Argentina Zyxel Communication Corporation http://www.zyxel.com/ec/es/

Brazil Zyxel Communications Brasil Ltda. https://www.zyxel.com/br/pt/

Ecuador Zyxel Communication Corporation http://www.zyxel.com/ec/es/

Middle East Israel Zyxel Communication Corporation http://il.zyxel.com/homepage.shtml Middle East Zyxel Communication Corporation http://www.zyxel.com/me/en/

Multy X WiFi System Users Guide 60 Appendix A Customer Support North America USA Zyxel Communications, Inc. - North America Headquarters http://www.zyxel.com/us/en/

Oceania Africa Australia Zyxel Communications Corporation http://www.zyxel.com/au/en/

South Africa Nology (Pty) Ltd. http://www.zyxel.co.za Multy X WiFi System Users Guide 61 APPENDIX B Legal Information Copyright Disclaimer Copyright 2018 by Zyxel Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation. All rights reserved. Zyxel does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patent rights of others. Zyxel further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice. Regulatory Notice and Statement UNITED STATES of AMERICA The following information applies if you use the product within USA area. FCC EMC Statement The device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the device. This product has been tested and complies with the specifications for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which is found by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna Increase the separation between the devices Connect the equipment to an outlet other than the receivers Consult a dealer or an experienced radio/TV technician for assistance The following information applies if you use the product with RF function within USA area. FCC Radiation Exposure Statement This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This transmitter must be at least 20 cm from the user and must not be co-located or operating in conjunction with any other antenna or transmitter. Operation of this device is restricted to indoor use only. CANADA The following information applies if you use the product within Canada area. Industry Canada ICES Statement CAN ICES-3 (B)/NMB-3(B) Multy X WiFi System Users Guide 62 Appendix B Legal Information Industry Canada RSS-GEN & RSS-247 statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This radio transmitter has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. If the product with 5G wireless function operating in 5150-5250 MHz and 5725-5850 MHz, the following attention must be paid, The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits specified for point-to-point and non-point-to-point operation as appropriate; and The worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in Section 6.2.2(3) of RSS 247 mobile satellite systems. shall be clearly indicated. If the product with 5G wireless function operating in 5250-5350 MHz and 5470-5725 MHz, the following attention must be paid. For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall be such that the equipment still complies with the e.i.r.p. limit. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes: (1) lappareil ne doit pas produire de brouillage, et (2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. Le prsent metteur radio de modle s'il fait partie du matriel de catgorieI) a t approuv par Industrie Canada pour fonctionner avec les types d'antenne numrs ci-dessous et ayant un gain admissible maximal et l'impdance requise pour chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est suprieur au gain maximal indiqu, sont strictement interdits pour l'exploitation de l'metteur. Lorsque la fonction sans fil 5G fonctionnant en 5150-5250 MHz and 5725-5850 MHz est active pour ce produit , il est ncessaire de porter une attention particulire aux choses suivantes Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont rservs uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux;

Pour les dispositifs munis dantennes amovibles, le gain maximal d'antenne permis (pour les dispositifs utilisant la bande de 5 725 5 850 MHz) doit tre conforme la limite de la p.i.r.e. spcifie pour l'exploitation point point et lexploitation non point point, selon le cas;

Les pires angles dinclinaison ncessaires pour rester conforme lexigence de la p.i.r.e. applicable au masque dlvation, et nonce la section 6.2.2 3) du CNR-247, doivent tre clairement indiqus. Lorsque la fonction sans fil 5G fonctionnant en 5250-5350 MHz et 5470-5725 MHz est active pour ce produit , il est ncessaire de porter une attention particulire aux choses suivantes. Pour les dispositifs munis dantennes amovibles, le gain maximal d'antenne permis pour les dispositifs utilisant les bandes de 5 250 5 350 MHz et de 5 470 5 725 MHz doit tre conforme la limite de la p.i.r.e. Industry Canada radiation exposure statement This device complies with IC radiation exposure limits set forth for an uncontrolled environment. This device should be installed and operated with a minimum distance of 20 cm between the radiator and your body. Dclaration dexposition aux radiations:

Cet quipement est conforme aux limites dexposition aux rayonnements IC tablies pour un environnement non contrl. Cet quipement doit tre install et utilis avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. EUROPEAN UNION The following information applies if you use the product within the European Union. Declaration of Conformity with Regard to EU Directive 2014/53/EU (Radio Equipment Directive, RED) Compliance information for 2.4GHz and/or 5GHz wireless products relevant to the EU and other Countries following the EU Directive 2014/53/

EU (RED). And this product may be used in all EU countries (and other countries following the EU Directive 2014/53/EU) without any limitation except for the countries mentioned below table:

In the majority of the EU and other European countries, the 5GHz bands have been made available for the use of wireless local area networks (LANs). Later in this document you will find an overview of countries in which additional restrictions or requirements or both are applicable. The requirements for any country may evolve. Zyxel recommends that you check with the local authorities for the latest status of their national regulations for the 5GHz wireless LANs. If this device for operation in the band 5150-5350 MHz, it is for indoor use only. This equipment should be installed and operated with a minimum distance of 20 cm between the radio equipment and your body. The maximum RF power operating for each band as follows:

the band 2,400 to 2,483.5 MHz is 97.95 mW (19.91 dBm), the bands 5,150 MHz to 5,350 MHz is 182.81 mW (22.62 dBm), the 5,470 MHz to 5,725 MHz is 916.22 mW (29.62 dBm). Multy X WiFi System Users Guide 63 Appendix B Legal Information

.

(Bulgarian) Zyxel , 2014/53/C. National Restrictions The Belgian Institute for Postal Services and Telecommunications (BIPT) must be notified of any outdoor wireless link having a range exceeding 300 meters. Please check http://www.bipt.be for more details. Draadloze verbindingen voor buitengebruik en met een reikwijdte van meer dan 300 meter dienen aangemeld te worden bij het Belgisch Instituut voor postdiensten en telecommunicatie (BIPT). Zie http://www.bipt.be voor meer gegevens. Les liaisons sans fil pour une utilisation en extrieur dune distance suprieure 300 mtres doivent tre notifies lInstitut Belge des services Postaux et des Tlcommunications (IBPT). Visitez http://www.ibpt.be pour de plus amples dtails. Espaol

(Spanish) etina

(Czech) Dansk (Danish) Deutsch

(German) Eesti keel

(Estonian)

(Greek) English Franais

(French) Hrvatski

(Croatian) slenska

(Icelandic) Por medio de la presente Zyxel declara que el equipo cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 2014/53/UE.. Zyxel tmto prohlauje, e tento zazen je ve shod se zkladnmi poadavky a dalmi pslunmi ustanovenmi smrnice 2014/53/EU. Undertegnede Zyxel erklrer herved, at flgende udstyr udstyr overholder de vsentlige krav og vrige relevante krav i direktiv 2014/53/EU. National Restrictions In Denmark, the band 5150 - 5350 MHz is also allowed for outdoor usage. I Danmark m frekvensbndet 5150 - 5350 ogs anvendes udendrs. Hiermit erklrt Zyxel, dass sich das Gert Ausstattung in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschlgigen Bestimmungen der Richtlinie 2014/53/EU befindet. Kesolevaga kinnitab Zyxel seadme seadmed vastavust direktiivi 2014/53/EU phinuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele stetele. Zyxel 2014/53/EU. Hereby, Zyxel declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Par la prsente Zyxel dclare que l'appareil quipements est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 2014/53/EU. Zyxel ovime izjavljuje da je radijska oprema tipa u skladu s Direktivom 2014/53/EU. Hr me lsir, Zyxel v yfir a essi bnaur er samrmi vi grunnkrfur og nnur vieigandi kvi tilskipunar 2014/53/

EU. Italiano (Italian) Con la presente Zyxel dichiara che questo attrezzatura conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 2014/53/EU. National Restrictions This product meets the National Radio Interface and the requirements specified in the National Frequency Allocation Table for Italy. Unless this wireless LAN product is operating within the boundaries of the owner's property, its use requires a general authorization. Please check http://www.sviluppoeconomico.gov.it/ for more details. Questo prodotto conforme alla specifiche di Interfaccia Radio Nazionali e rispetta il Piano Nazionale di ripartizione delle frequenze in Italia. Se non viene installato all 'interno del proprio fondo, l'utilizzo di prodotti Wireless LAN richiede una Autorizzazione Generale. Consultare http://www.sviluppoeconomico.gov.it/ per maggiori dettagli. Latvieu valoda

(Latvian) Lietuvi kalba

(Lithuanian) Magyar

(Hungarian) Malti (Maltese) Nederlands

(Dutch) Polski (Polish) Ar o Zyxel deklar, ka iekrtas atbilst Direktvas 2014/53/EU btiskajm prasbm un citiem ar to saisttajiem noteikumiem. National Restrictions The outdoor usage of the 2.4 GHz band requires an authorization from the Electronic Communications Office. Please 2.4 GHz frekvenu joslas izmantoanai rpus telpm nepiecieama atauja no Elektronisko sakaru direkcijas. Vairk check http://www.esd.lv for more details. informcijas: http://www.esd.lv. iuo Zyxel deklaruoja, kad is ranga atitinka esminius reikalavimus ir kitas 2014/53/EU Direktyvos nuostatas. Alulrott, Zyxel nyilatkozom, hogy a berendezs megfelel a vonatkoz alapvet kvetelmnyeknek s az 2014/53/EU irnyelv egyb elrsainak. Hawnhekk, Zyxel, jiddikjara li dan tagmir jikkonforma mal-tiijiet essenzjali u ma provvedimenti orajn relevanti li hemm fid-Dirrettiva 2014/53/EU. Hierbij verklaart Zyxel dat het toestel uitrusting in overeenstemming is met de essentile eisen en de andere relevante bepalingen van richtlijn 2014/53/EU. Niniejszym Zyxel owiadcza, e sprzt jest zgodny z zasadniczymi wymogami oraz pozostaymi stosownymi postanowieniami Dyrektywy 2014/53/EU. Portugus

(Portuguese) Zyxel declara que este equipamento est conforme com os requisitos essenciais e outras disposies da Directiva 2014/53/

EU. Multy X WiFi System Users Guide 64 Appendix B Legal Information Romn

(Romanian) Slovenina

(Slovak) Slovenina

(Slovene) Prin prezenta, Zyxel declar c acest echipament este n conformitate cu cerinele eseniale i alte prevederi relevante ale Directivei 2014/53/EU. Zyxel tmto vyhlasuje, e zariadenia spa zkladn poiadavky a vetky prslun ustanovenia Smernice 2014/53/EU. Zyxel izjavlja, da je ta oprema v skladu z bistvenimi zahtevami in ostalimi relevantnimi doloili direktive 2014/53/EU. Suomi (Finnish) Zyxel vakuuttaa tten ett laitteet tyyppinen laite on direktiivin 2014/53/EU oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen. Svenska

(Swedish) Hrmed intygar Zyxel att denna utrustning str I verensstmmelse med de vsentliga egenskapskrav och vriga relevanta bestmmelser som framgr av direktiv 2014/53/EU. Norsk

(Norwegian) Erklrer herved Zyxel at dette utstyret er I samsvar med de grunnleggende kravene og andre relevante bestemmelser I direktiv 2014/53/EU. Notes:

1. Although Norway, Switzerland and Liechtenstein are not EU member states, the EU Directive 2014/53/EU has also been implemented in those countries. 2. The regulatory limits for maximum output power are specified in EIRP. The EIRP level (in dBm) of a device can be calculated by adding the gain of the antenna used (specified in dBi) to the output power available at the connector (specified in dBm). List of national codes COUNTRY ISO 3166 2 LETTER CODE COUNTRY ISO 3166 2 LETTER CODE Austria Belgium Bulgaria Croatia Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia AT BE BG HR CY CZ DK EE FI FR DE GR HU IS IE IT LV Safety Warnings Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Romania Serbia Slovakia Slovenia Spain Switzerland Sweden Turkey United Kingdom LI LT LU MT NL NO PL PT RO RS SK SI ES CH SE TR GB Do not use this product near water, for example, in a wet basement or near a swimming pool. Do not expose your device to dampness, dust or corrosive liquids. Do not store things on the device. Do not obstruct the device ventilation slots as insufficient airflow may harm your device. For example, do not place the device in an enclosed space such as a box or on a very soft surface such as a bed or sofa. Do not install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning. Connect ONLY suitable accessories to the device. Do not open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel should service or disassemble this device. Please contact your vendor for further information. Make sure to connect the cables to the correct ports. Place connecting cables carefully so that no one will step on them or stumble over them. Always disconnect all cables from this device before servicing or disassembling. Do not remove the plug and connect it to a power outlet by itself; always attach the plug to the power adaptor first before connecting it to Do not allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor a power outlet. or cord. Please use the provided or designated connection cables/power cables/ adaptors. Connect it to the right supply voltage (for example, 110V AC in North America or 230V AC in Europe). If the power adaptor or cord is damaged, it might cause electrocution. Remove it from the device and the power source, repairing the power adapter or cord is prohibited. Contact your local vendor to order a new one. Do not use the device outside, and make sure all the connections are indoors. There is a remote risk of electric shock from lightning. Multy X WiFi System Users Guide 65 Appendix B Legal Information CAUTION: Risk of explosion if battery is replaced by an incorrect type, dispose of used batteries according to the instruction. Dispose them at the applicable collection point for the recycling of electrical and electronic devices. For detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the store where you purchased the product. The following warning statements apply, where the disconnect device is not incorporated in the device or where the plug on the power supply cord is intended to serve as the disconnect device,

- For permanently connected devices, a readily accessible disconnect device shall be incorporated external to the device;

- For pluggable devices, the socket-outlet shall be installed near the device and shall be easily accessible. Environment Statement ErP (Energy-related Products) Zyxel products put on the EU market in compliance with the requirement of the European Parliament and the Council published Directive 2009/

125/EC establishing a framework for the setting of ecodesign requirements for energy-related products (recast), so called as "ErP Directive

(Energy-related Products directive) as well as ecodesign requirement laid down in applicable implementing measures, power consumption has satisfied regulation requirements which are:

Network standby power consumption < 8W, and/or Off mode power consumption < 0.5W, and/or Standby mode power consumption < 0.5W.

(Wireless setting, please refer to "Wireless" chapter for more detail.) European Union - Disposal and Recycling Information The symbol below means that according to local regulations your product and/or its battery shall be disposed of separately from domestic waste. If this product is end of life, take it to a recycling station designated by local authorities. At the time of disposal, the separate collection of your product and/or its battery will help save natural resources and ensure that the environment is sustainable development. Die folgende Symbol bedeutet, dass Ihr Produkt und/oder seine Batterie gem den rtlichen Bestimmungen getrennt vom Hausmll entsorgt werden muss. Wenden Sie sich an eine Recyclingstation, wenn dieses Produkt das Ende seiner Lebensdauer erreicht hat. Zum Zeitpunkt der Entsorgung wird die getrennte Sammlung von Produkt und/oder seiner Batterie dazu beitragen, natrliche Ressourcen zu sparen und die Umwelt und die menschliche Gesundheit zu schtzen. El smbolo de abajo indica que segn las regulaciones locales, su producto y/o su batera debern depositarse como basura separada de la domstica. Cuando este producto alcance el final de su vida til, llvelo a un punto limpio. Cuando llegue el momento de desechar el producto, la recogida por separado ste y/o su batera ayudar a salvar los recursos naturales y a proteger la salud humana y medioambiental. Le symbole ci-dessous signifie que selon les rglementations locales votre produit et/ou sa batterie doivent tre limins sparment des ordures mnagres. Lorsque ce produit atteint sa fin de vie, amenez-le un centre de recyclage. Au moment de la mise au rebut, la collecte spare de votre produit et/ou de sa batterie aidera conomiser les ressources naturelles et protger l'environnement et la sant humaine. Il simbolo sotto significa che secondo i regolamenti locali il vostro prodotto e/o batteria deve essere smaltito separatamente dai rifiuti domestici. Quando questo prodotto raggiunge la fine della vita di servizio portarlo a una stazione di riciclaggio. Al momento dello smaltimento, la raccolta separata del vostro prodotto e/o della sua batteria aiuta a risparmiare risorse naturali e a proteggere l'ambiente e la salute umana. Symbolen innebr att enligt lokal lagstiftning ska produkten och/eller dess batteri kastas separat frn hushllsavfallet. Nr den hr produkten nr slutet av sin livslngd ska du ta den till en tervinningsstation. Vid tiden fr kasseringen bidrar du till en bttre milj och mnsklig hlsa genom att gra dig av med den p ett tervinningsstlle. MPE 1mW/cm2 0.685 mW/cm2 Multy X WiFi System Users Guide 66 Appendix B Legal Information

- :

:

- -

- -

( : / 110V AC 230V AC)

:

-

-

About the Symbols Various symbols are used in this product to ensure correct usage, to prevent danger to the user and others, and to prevent property damage. The meaning of these symbols are described below. It is important that you read these descriptions thoroughly and fully understand the contents. Explanation of the Symbols SYMBOL EXPLANATION Alternating current (AC):

AC is an electric current in which the flow of electric charge periodically reverses direction. Direct current (DC):

DC if the unidirectional flow or movement of electric charge carriers. Earth; ground:

A wiring terminal intended for connection of a Protective Earthing Conductor. Class II equipment:

The method of protection against electric shock in the case of class II equipment is either double insulation or reinforced insulation. Viewing Certifications Go to http://www.zyxel.com to view this products documentation and certifications. Zyxel Limited Warranty Zyxel warrants to the original end user (purchaser) that this product is free from any defects in material or workmanship for a specific period (the Warranty Period) from the date of purchase. The Warranty Period varies by region. Check with your vendor and/or the authorized Zyxel local distributor for details about the Warranty Period of this product. During the warranty period, and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, Zyxel will, at its discretion, repair or replace the defective products or components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or components to Multy X WiFi System Users Guide 67 Appendix B Legal Information proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal or higher value, and will be solely at the discretion of Zyxel. This warranty shall not apply if the product has been modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions. Note Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. Zyxel shall in no event be held liable for indirect or consequential damages of any kind to the purchaser. To obtain the services of this warranty, contact your vendor. You may also refer to the warranty policy for the region in which you bought the device at http://www.zyxel.com/web/support_warranty_info.php. Registration Register your product online to receive e-mail notices of firmware upgrades and information at www.zyxel.com for global products, or at www.us.zyxel.com for North American products. Open Source Licenses This product contains in part some free software distributed under GPL license terms and/or GPL like licenses. Open source licenses are provided with the firmware package. You can download the latest firmware at www.zyxel.com. To obtain the source code covered under those Licenses, please contact support@zyxel.com.tw to get it. Multy X WiFi System Users Guide 68