Before Installaon..... Setup and operaon require a Total Connect 2.0 account and the Total Connect 2.0 mobile app. 3. 4. Installer must be a trained, experienced service technician. Aer compleng installaon, use these instrucons to verify the product operaon. 1. 2. Read these instrucons carefully; failure to follow the instrucons can damage the product or cause a hazardous condion. Check the product informaon to see if product is suitable for your applicaon. TC2 Account & Password 1. 2. Download and install the Total Connect 2.0 app. The locaon owners Wi-Fi password may be needed. Use the app for step-by-step install and setup instrucons. From the Camera screen, tap the Add Camera buon Select the correct device Follow the in-app instrucons. Or connue steps 1 to 4 below... VX1 HD Video Doorbell Installaon Guide Online Guides www.resideo.com 1 2 Removing the Old Doorbell 1 2 1. 2. Turn o the power at the breaker box and check that the system is o. Remove the exisng doorbell from the wall. Note: Make sure to keep the wires from falling back into the wall. Chime Adapter Installaon 1 1. 2. 3. Locate Chime Once chime is found, remove the chime cover to reveal the wiring. Wiring may differ for mechanical and digital chimes. Connect Chime Adapter Attach chime adapter to terminal screws that the doorbell will be connected to. Note: Chime adapter cables can be wired to either terminal. Replace Chime Cover. Secure Chime Adapter with the adhesive pad and replace the chime cover. OFF 2 3 ON OFF
*Wire polarity does not have to be considered when wiring Chime Adapter. Included in the Box Trim Ring
(1 white, 1 gray) Doorbell Flat Mounng Bracket Angled Mounng Bracket
(Reversible) CAMW-CHA Chime Adapter Wall Anchors (x2) Wall Screws
(x3, one spare) 1/10 in x 7/16 in
(2.5 mm x 20 mm) Terminal Screw Spare Release Tool Tools you will need:
You may need:
1/4 (6mm) 1/16 (1.5mm) Drill Bits Drill Wire Stripper Back View 1 3 Angled Mounng Bracket is Reversible 2 4 Phillips #2 screwdriver Needle-Nose Pliers Home Wi-Fi Password 3 Doorbell Camera Installaon Before you start:
On the back of the product, use the notch to remove the trim ring and change to preferred color (oponal). 1. 2. 3. 4. Choose mounng bracket Depending on the position the user would like the camera to face, choose the angled or flat mounting bracket. If using the at bracket, make sure the Resideo logo is posioned at the top. Aach mounng bracket Insert the bundle of wires through the back of the mounting bracket and screw the mounting bracket to the wall. Note: Use provided wall anchors if necessary. Connect exisng wires Using a screwdriver, wrap the wires around the back terminals of the doorbell and ghten. Gently tug on the wires to verify they are secure. Note: Wires can go on either terminal. Aach doorbell camera Aach the wired doorbell camera to the mounng bracket. You should hear it click into place to know its secure. The trim ring should be ush with the mounng bracket. Note: Be sure to route cables back into wall before clicking into place. 4 Connecng to App 1. 2. 3. Turn on the power at the breaker box once device has been properly wired and installed. When power is on, the front buon light should be illuminated white, signalling it is ready to connect to the Resideo cloud network. Follow instrucons in app to complete setup. ON Breaker box ON OFF Typical Wiring Scenarios Video Doorbell Transformer Premises doorbell system 16-24v 10va (min) Chime Chime Adapter Video Doorbell Transformer Premises doorbell system 16-24v 10va (min) Mounng Bracket
*Wire polarity does not have to be considered when wiring Chime Adapter. 18 gauge wire at 180 (max)
*Wire polarity does not have to be considered when wiring to doorbell camera. 18 gauge wire at 180 (max)
*Wire polarity does not have to be considered when wiring to doorbell camera. Power using exisng doorbell wiring Power directly to transformer Back View If above wiring scenarios dont match your scenario please view addional wiring scenarios in the Total Connect 2.0 app. Troubleshoong Removing the Doorbell:
To uninstall, adjust wiring, and access the reset buon, use the provided tool in the pinhole at the boom of the device.*
Accessing the Reset Buon The reset buon is located on the back of the device.*
Doorbell does not Power On:
If the light does not illuminate, check that the power is on and the wires are ght on the terminals.*
Forced Reboot:
To force reboot for any reason, remove doorbell and press the reset buon for 5 seconds.*
Factory Reset:
To factory reset for any reason, remove doorbell and press the reset buon for 25 seconds.*
Doorbell not in Pairing Mode:
If the blue light does not illuminate use the release tool to remove the doorbell and perform a factory reset.*
Adjusng Camera and Event Sensivity:
Use Total Connect 2.0 app to adjust sensivity under the doorbell camera sengs.
*If youre sll experiencing issues, follow the setup instrucons in the app. or Release tool Hex Key Paper Clip Keep Release Tool:
Alternative tools to release the device may be a small Hex Key or a Paper Clip. Light On Device Light Color Light Behavior Device Status Note/Resoluon Light On Device Light Color Light Behavior Device Status Note/Resoluon Lighng Funcons Lighng Funcons Connued... White White Solid Person Sensed Colored NightVision Mode On Rapid Pulsing Tamper Alarm or Alarm Triggered Reconnect Device or Disable Alarm Installaon White Blue Blue Red Green No Light In Use White White White White Green Yellow Red No Light No Light Red Yellow White Buon Light Status LED Slow Pulse Slow Pulse Solid 2 Rapid Pulse 2 Rapid Pulse Waiting for Bluetooth Pairing Bluetooth Pairing Wi-Fi Pairing and Registration Error/Setup Fail Success/Confirmation Follow In-App Troubleshooting Spotlight No Power Check Wiring Connections Solid/Dim Idle Night/Dark Conditions Brightness Increase Person Sensed 2 X Pulse Pulsing Solid Solid 5 Sec Ring Doorbell Firmware Update Two Way Communication Forced Reboot(Reset Button Pressed) Solid 5 Sec to Cycle Factory Reset(Reset Button Held) Wait for Update to Complete Idle Day/Bright Conditions Normal Operation Not Charging Check Wiring Connections Below Operating Charge and Charging Allow Time for Device to Charge Initial Boot Up Solid Solid Solid From the Camera screen, tap the Add Camera buon Select the correct device Follow the in-app instrucons. Or connue steps 1 to 4 below... FEDERAL COMMUNICATIONS COMMISSION & ISED STATEMENTS Doorbell Specifications Doorbell Specifications The user shall not make any changes or modicaons to the equipment unless authorized by the Installaon Instrucons or User's Manual. Unauthorized changes or modicaons could void the user's authority to operate the equipment. CLASS B DIGITAL DEVICE STATEMENT This equipment has been tested to FCC requirements and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference in a residenal installaon. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instrucons, may cause harmful interference to radio communicaons. However, there is no guarantee that interference will not occur in a parcular installaon. If this equipment does cause harmful interference to radio or television recepon, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
If using an indoor antenna, have a quality outdoor antenna installed. Reorient or relocate the receiving antenna. Move the radio or television receiver away from the receiver/control. Increase the separaon between the equipment and receiver. Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC / ISED STATEMENT This device complies with Part 15 of the FCC Rules, and ISEDs license-exempt RSSs. Operaon is subject to the following two condions:
1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operaon. Cet appareil est conforme la pare 15 des rgles de la FCC et exempt de licence RSS dISED. Son fonconnement est soumis aux condions suivantes: (1) Cet appareil ne doit pas causer dinterfrences nuisibles. (2) Cet appareil doit accepter toute interfrence reue y compris les interfrences causant une rcepon indsirable. RF EXPOSURE STATEMENT:
The antenna(s) used for this device must be installed to provide a separaon distance of at least 7.8 inches (20 cm) from all persons and must not be co-located or operang in conjuncon with any other antenna or transmier except in accordance with FCC and ISED mul-transmier product procedures. MISE EN GARDE EXPOSITION AUX FRQUENCES RADIO:
La/les antenne(s) ulise(s) pour cet meeur doit/doivent tre installe(s) une distance de sparaon d'au moins 20 cm (7,8 pouces) de toute personne et ne pas tre situe(s) ni fonconner paralllement tout autre transmeeur ou antenne, except en conformit avec les procdures de produit mul transmeeur FCC et ISED. The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont rservs uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux. Wired Doorbell Model Number.......................................................................................................................................................................................CAMW-WDB Operating Temperature...........................................................................................................................................-40F to 122F (-40 C to 50C) Operating Humidity.......................................................................................................................................................20 to 85% Non-condensing Shipping Temperature...............................................................................................................................................-4F to 158F (-20 C to 70C) Shipping Humidity.........................................................................................................................................................10 to 95% Non-condensing Physical Dimensions.....................................................................................................................4-3/4 x 1-3/4 x 1-1/8in (120.6 x 45 x 28.5mm) Color.........................................................................................................................................................................................................Gray/White Power Input..................................................................................................................................................................16-24 VAC, 10 VA minimum Weatherproofing.................................................................................................................................................................................................IP65 Chime Adapter Model Number...................................................................................................................................................................................CAMW-CHALP Operating Temperature.............................................................................................................................................-4F to 122F (-20 C to 50C) Operating Humidity.......................................................................................................................................................20 to 85% Non-condensing Shipping Temperature..............................................................................................................................................-4F to 158F (-20 C to 70C) Shipping Humidity........................................................................................................................................................10 to 95% Non-condensing Physical Dimensions.........................................................................................................................1-5/8 x 1-1/8 x 13/32in (41 x 28 x 10.5mm) Color..................................................................................................................................................................................................................White Power Input..................................................................................................................................................................16-24 VAC, 10 VA minimum Weatherproofing..................................................................................................................................................................................................N/A This equipment should be installed in accordance with Naonal Electrical Code, NFPA 70, Standard for the Installaon of Residenal Fire Warning Systems, CAN/ULC-S540 and Chapter 2 of the Naonal Fire Alarm Code, ANSI/NFPA 72 (Naonal Fire Protecon Associaon, Baerymarch Park, Quincy, MA 02269). Printed informaon describing proper installaon, operaon, tesng, maintenance, evacuaon planning, and repair service is to be provided with this equipment. Canadian Installaons For Installaon in Canada, wiring shall be in accordance with CSA C22.1, Canadian Electrical Code, Part I, Safety Standard for Electrical Installaons ; CAN/ULC S302, Standard for the Installaon, Inspecon and Tesng of Intrusion Alarm Systems; and CAN/ULC S301, Standard for ignal Receiving Centre Intrusion Alarm Systems and Operaons. Any aempt to reverse-engineer this device by decoding proprietary protocols, de-compiling rmware, or any similar acons is strictly prohibited. The product should not be disposed of with other household waste. Check for the nearest authorized collecon centers or authorized recyclers. The correct disposal of end-of-life equipment will help prevent potenal negave consequences for the environment and human health. Precauons for built-in baery:
Only the same or equivalent baery type must be used as a replacement. Replacement should be performed by a professional. General users should not aempt baery replacement, otherwise danger of re or explosion may result. Do not throw the baery into a re, cut, or crush the baery mechanically, as this may cause an explosion. Exposing the baery to high temperatures may cause explosion or leakage of ammable liquid or gas. Baeries subjected to extremely low air pressure may cause explosion or leakage of ammable liquid or gas. SUPPORT & WARRANTY For the latest documentaon and online support informaon, please go to:
www.resideo.com For the latest warranty informaon, please go to:
www.resideo.com Responsible Party / Issuer of Suppliers Declaraon of Conformity: Ademco Inc., a subsidiary of Resideo Technologies, Inc. 2 Corporate Center Dr., Melville, NY 11747, Ph: 516-577-2000 This product manufactured by Resideo Technologies, Inc. and its aliates Resideo Technologies, Inc 2 Corporate Center Drive, Suite 100 P.O. Box 9040, Melville, NY 11747 2022 Resideo Technologies, Inc. All rights reserved. www.resideo.com R800-27607A 3/23 Rev A This is indoor use only in the 5150-5250MHz band as required by RSS-247