FCC ID: CFS-LTEMP Wireless Communicator

 

LTEM-PV

LTEM-PA

Internet and Cellular Communicator

Installation and Setup Guide

R800-26394A 10/20 Rev A



Table of Contents

SECTION 1: General Information ..................................................................................................................................................................... 1

System Overview ................................................................................................................................................................................. 1

Introduction .................................................................................................................................................................................. 1

General Information ................................................................................................................................................................. 1

System Features ................................................................................................................................................................................. 2

About AlarmNet Internet Application ....................................................................................................................................... 3

Supervision Features ........................................................................................................................................................................ 3

Remote Services ................................................................................................................................................................................. 3

Control Panel Connections ........................................................................................................................................................... 4

ECP Connection ......................................................................................................................................................................... 4

Bus Connection .......................................................................................................................................................................... 4

Optional Accessories ........................................................................................................................................................................ 4

LTE Communication Module (PROLTE-V, PROLTE-A) ........................................................................................... 4

Wi-Fi® / Z-Wave Module (PROWIFIZW) ........................................................................................................................... 4

Dialer Capture Module (PRODCM) ................................................................................................................................... 4

Antennas ........................................................................................................................................................................................ 4

Specifications ...................................................................................................................................................................................... 5

Compatibility ........................................................................................................................................................................................ 6

SECTION 2: Mounting and Wiring ............................................................................................................... Error! Bookmark not defined.

Determining the Signal Strength to Select a Location .................................................................................................... 7

Mounting the Communicator ...................................................................................................................................................... 8

Mounting the Module on a Wall ......................................................................................................................................... 8

Mounting the Module on a VISTA Control Panel Cabinet ...................................................................................... 9

Wiring the Communicator........................................................................................................................................................... 10

Wiring for VISTA Series ECP Control Panels .............................................................................................................. 10

Wiring for Bus Connection Control Panels ................................................................................................................. 11

Wiring the Fault Trigger Output ....................................................................................................................................... 13

Internet Connection (Ethernet or Wi-Fi®) .................................................................................................................... 13

Power Connections ........................................................................................................................................................................ 14

Connecting the Power Adapter ........................................................................................................................................ 14

Backup Battery ......................................................................................................................................................................... 14

Installing Optional Plug-in Modules ..................................................................................................................................... 15

LTE Communication Module ............................................................................................................................................ 15

Wi-Fi / Z-Wave Module ........................................................................................................................................................ 15

Dialer Capture Module ......................................................................................................................................................... 17

External Antenna ..................................................................................................................................................................... 19

SECTION 3: Programming the Communicator ........................................................................................................................................ 21

General Information ....................................................................................................................................................................... 21

Using AlarmNet 360 .............................................................................................................................................................. 21

Programming Options .................................................................................................................................................................. 21

ECP Status Codes................................................................................................................................................................... 24

SECTION 4: Registration .................................................................................................................................................................................. 25

Registering the Communicator ................................................................................................................................................ 25

i

LTEM-P Installation and Setup Guide

Appendices ........................................................................................................................................................................................................... 27

Appendix A: Summary of LED Operation ............................................................................................................................. 27

Appendix B: ......................................................................................................................................................................................... 28

Appendix C: Glossary ..................................................................................................................................................................... 29

Regulatory Notes ............................................................................................................................................................................. 30

Inside Back Cover

Summary of Connections Diagram

ii



General Information

System Overview

Introduction

The LTEM-P Series Communicators utilize the latest LTE technology specifically designed for loT

devices to communicate with AlarmNet. The LTE CAT-M1 technology provides improved power

efficiency and signal strength underground and within buildings. LTE CAT-M1 is available everywhere

that current LTE networks reach with strong enough reception for consistent connections.

The LTEM-P Series Communicator, herein referred to as the communicator, easily connects to your

security system's control panel and sends alarms and messages to AlarmNet for subsequent transfer

to the central monitoring station.

The LTEM-P Series includes the following models:

• LTEM-PV (Verizon network)

• LTEM-PA (AT&T network)

The communicator also supports the following optional plug-in modules:

• LTE CAT-1 Cell Radio Module for enhanced cellular radio features (model PROLTE series)

• Wi-Fi/Z-Wave Module for Wi-Fi® connection to the Internet and/or for control of home automation

• Dialer Capture Module for use with control panels that send Contact ID signals via Dialer (model

devices (model PROWIFIZW)

PRODCM)

NOTES: • The communicator requires an AlarmNet 360 account. For new installations, please obtain

the account information from the central station prior to programming this communicator.

For replacement installations, the AlarmNet 360 account is created automatically when

the communicator is registered.

• Due to Resideo's continuing effort to improve our products, your device may look slightly

different than pictured.

General Information

The LTEM-P communicates via the Internet (when service is available) and switches to cell service

when the Internet is not available (provided the Communication Path is set to IP & Cell).

Connection to the Internet is made by direct Ethernet cable to the router, or via Wi-Fi® (requires use of

the optional Wi-Fi/Z-Wave module). Only one of these methods may be used, not both.

In normal operation (with Internet connectivity), the LTEM-P communicates from your customer's

network connection to the Resideo Network Operations Center, (NOC) via the AlarmNet network. The

NOC receives data and routes the information to the Central Station of your choice, based on the

account number you assign to the communicator. Note that your Central Station needs to give you

the account number. The same account number is used for both Internet and cell transmissions. If

your current Central Station is capable of receiving signals from the Resideo NOC, they are capable of

receiving signals from the communicator.

If, for some reason, Internet connectivity is not available, (for example, your customer's ISP is off line

or disconnected) and the Communication Path choice is set to IP & Cell, the communicator transmits

signals via the cellular network to complete these transmissions. These transmissions are sent to the

Resideo NOC and then forwarded to your Central Station the same way as if they were received via the

Internet.

If the Internet AND Cell network are both unavailable, the message will not be sent via this device.

1

LTEM-P Installation and Setup Guide

System Features

Basic features of the communicator include:

• Quick connection to Resideo control panels and compatible non-Resideo control panels

• Supports both ECP and Bus connections to compatible control panels

• Power supplied by a 9VDC Power Adapter (included)

• Supports dynamic or static IP addressing, and installs behind firewalls without compromising

network security (provided that the Communication Path includes IP)

• Supports connection to the Internet via Ethernet cable or Wi-Fi® (Wi-Fi requires installation of

PROWIFIZW module) – only one method can be used, Ethernet or Wi-Fi, not both

• Reports fire, burg, and status messages via the Internet

• Reports messages via cell as backup to Internet reporting (provided that the Communication Path

includes cell)

• Allows uploading and downloading of VISTA control panel data

• Remote Services allow the end user to access their security system from their computer via a

website. Availability of this service is controlled by the dealer via the web-based programming tool

on the AlarmNet 360 website

• Supports remote control of alarm systems via Remote Services feature

• Multi-function Test switch used to generate test messages, enter Pairing mode (used during Wi-Fi

module installation), and to reboot (reset) the communicator.

STATUS LEDs

2

Section 1: General Information

About AlarmNet Internet Application

AlarmNet is a fully encrypted, secure method of delivering alarm messages from a protected premise

to an AlarmNet equipped central station. An Internet Communicator transmits status, supervisory,

and alarm messages to the AlarmNet Control Center using a broadband Internet connection.

The AlarmNet Control Center identifies, validates, and forwards the messages to the appropriate

AlarmNet central station. AlarmNet has an unlimited account capacity.

Supervision Features

The communicator provides the following types of supervision and fault detection:

• Network communication failure: In the event the AlarmNet network does not hear a supervisory

message from the communicator within a specified time, AlarmNet notifies the central station of a

communication failure.

• Communication path failure: When the communication path is set to Ethernet & Cell or Wi-Fi &

Cell, both the Central Station and the control panel can be notified of a communication path failure.

Both failures are considered true faults when the respective fault times have expired ("Cell Fault

Time" and "IP Fault Time" for either Wi-Fi or Ethernet options) provided it has been set to a non-zero

value. Notification is sent to the central station upon this expiration. Notification to the panel is

controlled by the "Notify Panel Of” option.

(NOTE: if the "Cell Fault Time" and "IP Fault Time" options are set to zero, faults will not be reported.)

• Fault Trigger Output: A fault trigger output (trigger output terminal T1) activates upon the

following communicator fault conditions if alarm reporting is enabled for the condition*: tamper,

power loss, low battery, battery charger fault, and loss of network connectivity (communication path

loss). The fault trigger output can serve as a fail-safe trigger (if programmed to do so) to ensure the

control panel is alerted in the event of a complete communicator power loss (no ac and no battery)

or if the wiring from the communicator to the control panel is cut. Refer to the "Fault Relay Normally

On" option in the Programming the Communicator section for details.

* Alarm reporting for the noted condition must be enabled for it to trigger the fault output.

• Primary power loss and low battery conditions (“Primary Power Loss Reporting,” “Low Battery

Report” options).

• Cover and wall tamper condition (“Tamper Report” option).

Remote Services

Resideo offers a series of web-based services that provides consumers with the ability to

communicate with their security system remotely in a number of ways. These web services allow

users to:

• Access their security system from a computer via a website (Remote Access feature)

• Receive email and text message notifications of system events (Multi-Mode feature)

Dealers will initially enroll their customers for web services during account programming through the

AlarmNet 360 website. The features that can be enabled include Remote Access and Multi-Mode.

Once enabled, the specific programming fields associated with these features can be programmed

into the communications device using the AlarmNet 360 website.

3

LTEM-P Installation and Setup Guide

Control Panel Connections

ECP Connection

The communicator provides two types of control panel connections so it can be used with various

types of control panels, as summarized below.

• This connection is for Resideo VISTA control panels that support ECP communication

Total Connect 2 Compatibility Note: The following VISTA control panel firmware versions support

Total Connect 2 Communication (version number is located on the panel's PCB PROM label):

Control Panel

VISTA-15P / VISTA-20P Family

VISTA-21iP Family

VISTA-128BPT Family

VISTA-250BPT Family

Firmware Version

v9.12 or higher

v3.13 or higher

v10.1 or higher

v10.3 or higher

• The communicator connects to the control panel’s keypad terminals (Data In, Data Out, Ground)

using the included 3-wire harness connector, and provides 2-way communication with the control

panel using ECP messaging

• The control panel treats the communicator as an ECP device, so make sure to program the control

panel with the communicator’s device address

• Reports are sent in Contact ID format.

Bus Connection

• This connection is for use with compatible control panels that do not support ECP communication

• The communicator connects to the control panel via RX/TX/GND terminal block connections

• Reports are sent in Contact ID format.

Optional Accessories

The communicator supports various plug-in modules as follows.

LTE Communication Module (PROLTE-V, PROLTE-A)

• If enhanced cell radio features are desired, install the optional PROLTE Communication plug-in

module.

Wi-Fi® / Z-Wave Module (PROWIFIZW)

• If a Wi-Fi connection to the router is desired rather than an Ethernet cable connection, install the

optional PROWIFIZW module

• The communicator can use only one Internet connection method: Ethernet or Wi-Fi, not both

• Wi-Fi module can also support the use of Z-Wave devices.

Dialer Capture Module (PRODCM)

• An optional Dialer Capture module can be used for controls that send Contact ID alarm signals via

the control panel's dialer. The alarms are then sent to AlarmNet for routing to the central monitoring

station.

Antennas

The communicator is equipped with an internal antenna. This feature provides additional security to

the installation by making the device tamper resistant. If needed to obtain adequate signal strength,

there is a connection for an external antenna.

The following antenna kits are compatible:

• CELL-ANTHB

• PROLTE-ANT

• CELLANT3DBPK

4

Section 1: General Information

After installation the security system should be tested. Refer to the control panel installation

instructions for procedures to test the entire system.

WEEKLY TESTING IS REQUIRED TO ENSURE PROPER OPERATION OF THIS SYSTEM

Testing the System

Specifications

Mechanical

Dimensions: 9.1" (23.2cm) x 9.1" (23.2cm) x 2.2" (5.7cm)

Weight: without battery: 1.5 lbs (700g)

with battery: 3.3 lbs (1500g)

Input Power

9VDC, 2.5A Power Adapter (Resideo # 300-11260)

Current Drain

Stand-Alone Unit ................................ 70mA idle, 240mA average active

With PROLTE Module ....................... 72mA idle, 240mA average active

With Wi-Fi Module .............................. 74mA idle, 320mA average active

With Dialer Capture Module .......... 76mA idle, 245mA average active

Wi-Fi & Dialer Capture Modules .. 80mA idle, 325mA average active

4V, 6.5AH, (Resideo # R300-11454)

Expected Battery Life: 5 Years (approx.)

NOTE: The sealed lead acid battery used for backup will have reduced life

expectancy when exposed to elevated temperatures. The useful life of

the battery at 25ºC (77ºF) is approximately 4 years. At 35ºC (95ºF)

this will drop to 2 years and at 45ºC (113ºF) 1 year. Battery life

expectancy should be taken into account when locating the radio.

Open collector, 12VDC, 0.25W max

Network Standard: IEEE 802.3u compliant

Data Rate: 10Base-T (10Mbps) / 100Base-T (100Mbps) with auto detect

Ethernet Cable: Cat. 5 (min), MDI / MDI-X auto crossover

Operating temperature: 0ºC to +49ºC (32°F to 120°F)

Storage temperature:

Humidity:

for UL installations:

Altitude:

–40ºC to +70ºC (-104°F to 158°F)

0 to 95% relative humidity, non-condensing

0% to 85%; for ULC installations 0% to 93%

to 10,000 ft. operating, to 40,000 ft. storage

Backup Battery

Fault Trigger

Output

Ethernet

Environmental

Frequency Bands

LTEM-PV

LTEM-PA

Output Power

X

LTE

LTE

LTE

LTE

LTE

Band 2

Band 4

Band 5

Band 12

Band 13

X

X

X

X

LTE

Class 5

20dBm (conducted)

5

LTEM-P Installation and Setup Guide

Compatibility

Control Panels: For a list of control panels that are compatible with various features of this device, go

to: https://mywebtech.honeywellhome.com/

Compass Version: Compatible with Compass Version v2.2.35.1 (or higher) for VISTA series control

panel IP/Cellular Downloading

Compliance

This device has been tested by ETL to meet the following standards:

UL1610 Central-Station Burglar-Alarm Units

UL1023 Household Burglar-Alarm System Units

UL365 Police Station Connected Burglar Alarm Units and Systems

6

Mounting and Wiring

Installation Notes

• The communicator must be installed in accordance with the National Electrical Code,

ANSI/NFPA 70.

• The communicator must be mounted indoors within the protected premises.

• Do not install in air-handling spaces.

• Do not mount the communicator on or near metal objects, as this may affect radio

communication. It is also good practice to avoid locating the communicator near

wiring such as AC, telephone, HVAC, computer data cables, etc.

• Unshielded, 22 AWG cable is recommended for the communicator power/data wires.

• Do not connect to a receptacle controlled by a switch.

Determining the Signal Strength to Select a Location

When choosing a suitable mounting location, understand that signal strength is very important for

proper operation. For most installations using the internal antenna, mounting the unit as high as

practical, and avoiding large metal components provides adequate signal strength for proper

operation.

You will use the communicator to determine signal strength in order to find a suitable mounting

location.

LTEM-P Initial Power Up: Upon initial power up, the communicator LEDs blink in repeated

sequence from top to bottom indicating network initialization.

Green (REG)  Yellow (STATUS)  Red (FAULT)  Green (CELL)  Green (WIFI)

This sequence may take up to 15 minutes. Do not reset power during this time.

When initialization is complete, the LEDs may blink (per their respective functions).

After initial network setup, subsequent resets or power ups can take up to 90 seconds.

1. Unpack the communicator and open the case by pushing in the two bottom tabs with a

screwdriver while separating the case front.

2. Temporarily connect the power adapter and the battery to the communicator. When initial power

up is complete, you can remove the power adapter and use the communicator on battery power to

find a suitable mounting location.

3. Choose the installation site with the best signal quality by observing the Cell LED; it should be lit

solid. The best signal strength is usually found at the highest point in the building, near a window.

Mark the location for the communicator.

7

LTEM-P Installation and Setup Guide

Mounting the Communicator

There are two mounting options:

• Mount the Communicator directly to a wall, secured with six screws and a wall tamper screw

• Mount the Communicator to a VISTA control panel cabinet, secured to the cabinet via a threaded

bushing and locking nut.

Mounting the Communicator on a Wall

1. Locate the case back over selected mounting position such that the opening in the case back is

aligned with the wire/cable opening on the mounting surface.

Pass the wires/cable through the opening in the case back, or route through the removable

knockouts located on the back cover.

NOTE: Cable tie anchor points are located on the case back around the large center knockout

(below the terminal block) for securing the wiring and providing strain relief.

2. Secure the case back to the mounting surface using six screws (3 along the top, 3 along the

bottom). After mounting, install the Wall Tamper screw. (Seven screws are provided.)

3. After all wiring is complete and the unit is powered up and the battery is connected, attach the

case front. Position the top first, then press the bottom section until it snaps in place. Secure

bottom using the supplied cover screw. (This is required for UL installations.)

Standard Mounting

8

Section 2: Mounting and Wiring

Mounting the Communicator on a VISTA Control Panel Cabinet

1. Ensure power to the control panel (both AC and battery) is off, then remove the knockout on the

top left of the control panel cabinet.

2. Remove the bottom knockout of the communicator for the threaded bushing. Install the threaded

bushing so it snaps into the plastic retaining tabs. Mount the communicator assembly on the

cabinet, passing the threaded bushing through the cabinet knockout and fasten with the locking

nut.

Mounting the Communicator on a VISTA Control Panel Cabinet

3. Connect the 3-wire ECP harness connector to the communicator's ECP connector.

4. Connect the power adapter wires to the communicator's power terminals. Observe polarity.

5. Thread the wires through the threaded bushing.

6. Refer to the control panel’s installation guide and complete the ECP wiring.

7. Secure the wiring with cable ties as necessary.

NOTE: Cable tie anchor points are located on the case back around the large center knockout

(below the terminal block) for securing the wiring and providing strain relief.

8. After all wiring is complete and the unit is powered up and the battery is connected, attach the

case front. Position the top first, then press the bottom section until it snaps in place.

Accessing the Communicator after installation

To access the communicator after installation on a control panel cabinet, the communicator must

first be unmounted from the cabinet. Do the following:

1. From inside the control panel cabinet, remove the locking nut from the communicator's threaded

bushing, then lift the communicator up and away from the cabinet.

2. Open the communicator by pressing the two tabs on the bottom of the communicator's front

case to disengage it from the back case.

9

LTEM-P Installation and Setup Guide

Wiring the Communicator

Wiring for VISTA Series ECP Control Panels

Most Resideo VISTA control panels support ECP data communication, (e.g., VISTA-15P, VISTA-20P,

VISTA-128BPT and VISTA-128FBPT). However, there are some panels that do not. Check the

Installation and Setup Guide for the control panel you are using to see if it supports ECP

communication.

1. Connect the control panel's ECP (keypad) Data In, Data Out, and Ground terminals to the

communicator's ECP connector using the included 3-wire harness (Resideo part R600-00155).

Note that the 12VDC output from the control panel is NOT used with this connector. See ECP

Option 1 diagram below.

Alternatively, connect the VISTA control panel's ECP (keypad) terminals directly to the

communicator's RX, TX, and GND terminals as shown in the ECP Option 2 diagram below.

2. Connect the power adapter wires to the communicator's PWR+ and GND terminals as shown.

3. Secure the wiring with cable ties as necessary. Cable tie anchor points are provided on the case

Observe polarity.

back below the terminal block.

The communicator is powered by the provided 9VDC Power Adapter only. Do not

connect power from the control panel to the communicator.

Wire length/gauge limitations are the same for the communicator as they are for keypads and other

peripheral devices.

ECP Connection Option 1: ECP Connection Using 3-Wire Harness

ECP Connection Option 2: ECP Terminal Block Connections

10

ECP & BUS Connection Maximum Wire Lengths

Section 2: Mounting and Wiring

Minimum

Wire Gauge

Distance from

Control Panel

#22

#20

#18

#16

75 ft (23m)

120 ft (37m)

170 ft (52m)

270 ft (82m)

Wiring for Bus Connection Control Panels

For control panels that do not support ECP data communication, use the communicator's bus

terminals to connect the communicator to the control panel' data terminals. Check the control panel's

instructions for wire length/gauge limitations and refer to the ECP & BUS Connection Maximum Wire

Lengths table.

The following steps show typical connections. However, if using compatible DSC or Interlogix control

panels, refer to their respective sections below

Typical Control Panel Bus Connections

control panel. See diagram below.

1. Connect the communicator's RX, TX, and GND terminals to the appropriate terminals at the

2. Connect the power adapter wires to the communicator's PWR+ and GND terminals as shown.

3. Secure the wiring with cable ties as necessary. Cable tie anchor points are provided on the case

Observe polarity.

back below the terminal block.

The communicator is powered by the provided 9VDC Power Adapter only. Do not

connect power from the control panel to the communicator.

Wiring a Control Panel via Bus Connection Terminals

11

LTEM-P Installation and Setup Guide

DSC Control Panel Connections

• PC1616

• PC1832

• PC1864

This section applies to the following DSC PowerSeries (PC) control panels:

1. Connect the control panel terminals labeled Black (BLK), Yellow (YEL), and Green (GRN) to the

communicator's GND, TX, and RX terminals respectively. See diagram below.

2. Connect the power adapter wires to the communicator's PWR+ and GND terminals as shown.

Observe polarity.

3. Refer to the control panel's installation manual for details on programming the control panel.

After reboot/power up, the communicator takes about 5-7 minutes to complete the scan

of the panel's partitions and zones. The control panel must be in the "Ready" state (no

alarms or faults) in order to perform the scan.

The communicator is powered

by the provided 9VDC Power

Adapter only. Do not connect

power from the control panel

to the communicator.

Interlogix Control Panel Connections

Connections for DSC PowerSeries Control Panels

This section applies to the following Interlogix NetworX (NX) Series control panels:

• NX-8E

• NX-4V2

• NX-6V2 • NX-8V2

Observe polarity.

1. Connect the control panel's DATA and COM terminals to the communicator's RX and GND

terminals respectively. See diagram below.

2. Connect the power adapter wires to the communicator's PWR+ and GND terminals as shown.

3. Refer to the control panel's installation manual for details on programming the control panel.

The communicator is powered

by the provided 9VDC Power

Adapter only. Do not connect

power from the control panel

to the communicator.

Connections for Interlogix NX Series Control Panels

12

Section 2: Mounting and Wiring

Wiring the Fault Trigger Output

The communicator's fault trigger output (Trigger Output terminal T1) can be wired and programmed

for fail-safe mode (see the program option "FAULT RELAY NORMALLY ON").

To sense a communicator fault at the control panel, see the diagram below.

1. Connect the communicator's Trigger Output T1 to a zone "+" input at the control panel.

2.

Install the proper end-of-line (EOL) resistor required by the control panel.

Typical Wiring for the Fault Trigger to a Control Panel Zone for Normally Closed Fault

Internet Connection (Ethernet or Wi-Fi®)

The communicator can connect to the Internet via Ethernet cable direct to a router or via Wi-Fi® using

the optional PROWIFIZW Wi-Fi/Z-Wave module.

The communicator can use only one Internet connection method: Ethernet or

Wi-Fi, not both.

Ethernet Cable Connection

If using an Ethernet cable connection, connect one end of the Ethernet cable (Category 5 or higher)

to the communicator’s RJ45 connector and the other end to the cable/DSL router as shown in the

diagram below.

NOTE: When programming the communicator, make sure to program the communication path to

Ethernet & Cell.

Ethernet Connection

Wi-Fi Connection

If using Wi-Fi® to connect to the Internet, the PROWIFIZW Wi-Fi/Z-Wave module must be installed.

Refer to the Installing Optional Plug-In Modules section later in this manual for details on installing

the Wi-Fi/Z-Wave module.

13

LTEM-P Installation and Setup Guide

Power Connections

Connecting the Power Adapter

The communicator is powered from the supplied plug-in Power Adapter.

1. Connect the Power Adapter to the communicator's PWR+ and GND terminals as shown below.

Observe polarity.

2. Power Up: After all wiring connections have been made and all optional plug-in modules have

been installed, plug the Power Adapter into a 24-hour, non-switched 110 - 240VAC outlet.

The communicator is powered by its 9VDC Power Adapter only. Do not connect power

from the control panel to the communicator.

Backup Battery

Power Adapter Installation

The included battery is used for backup in the event of power loss to the communicator. It does not

provide power to the control panel. The unit must be powered up before connecting the battery.

Install the battery as follows:

• Do not plug the battery in until after the

communicator has been powered-up.

• Do not bend up the battery tabs.

• Battery replacement by professional

installer only.

1. Place the battery inside the case.

2. Hook the right side of the battery clip onto the

battery clip slots located on the case back,

then snap the left side of the clip onto the

battery clip lock.

3. Connect the battery to the communicator's

battery terminals. Observe polarity.

Battery Notes

• The battery can provide over 24 hours of

system life in the event of a power failure.

• A programmable power loss message can

alert the AlarmNet Control Center when

system power is lost (power loss messages are

reported within 1-3 hours of actual loss).

• The communicator transmits a low-battery

message (programmable) when the battery

reaches 3.8V ±5%, indicating subsequent

messages may not be transmitted.

• The system shuts down when the battery falls

below 3.3V, and radio transmissions are no

longer possible.

• If system power is restored before the

communicator shuts down, a power restore

message is sent within 1-3 hours after power

is restored, and the battery is recharged using

the communicator’s built-in battery charger.

If system power is restored after the

communicator has shut down, a power-on

reset condition exists, the communicator

initializes itself and the battery will recharge.

14

Section 2: Mounting and Wiring

Installing Optional Plug-in Modules

LTE Communication Module

If enhanced cell radio features are desired, install the optional PROLTE Series Communication plug-

in module. Models include PROLTE-V and PROLTE-A. Refer to the instructions included with the

PROLTE Series module for additional information.

1. Power down the communicator and disconnect the battery.

2.

Install the PROLTE module by mating the module's connector to the edge connector on the lower

left side of the communicator's PCB. Make sure the module is fully seated in the connector.

3. Affix the FCC/IC label provided with the PROLTE to the communicator’s case back

4. After installation, power up the communicator then reconnect the battery.

OPTIONAL

CELL RADIO

(CAT-1)

PLUG-IN

MODULE

PROLTE Series Communication Module Installation

LTEM-P-014-V0

5. Programming of the PROLTE Series module is done through the AlarmNet 360™ Programming

Tool. On a laptop, PC or Smart Device, go to www.alarmnet360.com.

6. When programming is complete, perform a Communications Test.

NOTES for PROLTE MODULE INSTALLATION

• Initial communicator power up sequence can take up to 15 minutes for network setup.

• After initial network setup, subsequent resets or power ups can take up to 90 seconds.

• Installing the PROLTE module auto-disconnects the built-in LTE CAT-M1 cellular device.

• No additional programming of the PROLTE module is necessary (no need to use AID number). The

module automatically marries with the LTEM-P device on power up and connectivity to AlarmNet.

• When programming the AlarmNet account, use the LTEM-P communicator's MAC and CRC.

Wi-Fi / Z-Wave Module

If a Wi-Fi® connection to the router is desired rather than an Ethernet cable connection, install the

PROWIFIZW module. This module also provides the ability to control Z-Wave devices.

NOTE: The PROWIFIZW requires a router and internet service for Wi-Fi connection.

Refer to the instructions included with the PROWIFIZW module for additional information.

The communicator can use only one Internet connection method: Ethernet or

Wi-Fi, not both.

1. Power down the communicator and disconnect the battery.

15

LTEM-P Installation and Setup Guide

2.

Install the PROWIFIZW module by mating the module's connector to edge connector on the upper

left side of the communicator's PCB. Make sure the module is fully seated in the connector. Slip

the module board under the clip tab to lock it in place as shown below.

3. Affix the FCC/IC label provided with the PROWIFIZW to the communicator’s case back

4. After installation, power up the communicator then reconnect the battery.

Wi-Fi/Z-Wave Module Installation

3. Programming of the PROWIFIZW module, as well as the inclusion/exclusion of Z-Wave devices, is

done through the AlarmNet 360™ Programming Tool. On a laptop, PC or Smart Device, go to

www.alarmnet360.com.

NOTE: When programming the communicator, make sure to program the communication path

to Wi-Fi & Cell.

4. When programming is complete, perform a Communications Test.

Wi-Fi® Setup

To set up a Wi-Fi connection to the router, you will need the AlarmNet 360 Mobile App installed on a

smartphone or tablet. The app is available for download from the App Store or Google Play.

You will also need the following information:

• Communicator's MAC ID and CRC (both found on a label on the communicator).

MAC ID:

CRC:

• SSID and password for the router to which the communicator will be connected.

Password:

SSID:

With the Wi-Fi module installed and the communicator powered up and battery connected, do the

following.

1. Connect your smart device to the same Wi-Fi network the communicator will use.

2. Turn on Bluetooth on your smart device.

Make sure the Bluetooth is not connected to another device.

3. Open the AlarmNet 360 Mobile App and log in.

3. Click the upper left menu icon (3 bars) and select "Connect a Device to the Internet" to display

the Connect Device page.

4. When prompted to Activate Bluetooth on Device, press and hold the communicator's Test switch

for at least 3 seconds to enter Bluetooth Pairing mode. The REG (green), FAULT (red), and WIFI

(green) LEDs will blink in unison indicating the unit is in Pairing mode.

NOTE: Pairing mode times out after 10 minutes of no screen activity.

5. Follow the instructions on the Connect Device page. Click "Get Started."

6. When prompted, select the communicator's MAC ID, then enter its CRC.

7. When prompted, enter the SSID and password for the Wi-Fi router.

8. Pairing mode ends after the last entry is made.

16

Section 2: Mounting and Wiring

Dialer Capture Module

An optional Dialer Capture module (PRODCM)can be used for controls that send Contact ID alarm

signals via the control panel's dialer. The dialer capture module replaces the phone line and simulates

the phone service to the control panel. The alarms are then sent to AlarmNet for routing to the central

monitoring station.

1. Power down the communicator and disconnect the battery.

2.

Install the Dialer Capture module by mating the module's connector to the edge connector on the

upper right side of the communicator's PCB. Make sure the module is fully seated in the

connector. Slip the module board under the snap tab to lock it in place as shown below.

3. Connect the control panel's Telco Ring (R) and Tip (T) terminals individually to the Ring and Tip

terminals on the Dialer Capture module (module terminals have no Ring/Tip polarity). See

diagram below.

Dialer Capture Module Connections

Do not connect the outside phone line to either the Dialer Capture module or the

control panel. There should be no connection to the outside phone line when using the

Dialer Capture module.

For replacement installations, make sure to disconnect the outside phone line when

using the Dialer Capture module with the communicator.

Dialer Capture Control Panel Programming Notes

After the Dialer Capture module has been installed, make sure the control panel is programmed for

the following.

• Dialer operation is set for DTMF Tone Dialing for each phone number (pulse dialing is not

supported and must be disabled in the control panel)

• PABX field is disabled (the Dialer Capture module does not communicate through a PABX)

• Phone numbers and account numbers are programmed (to ensure the maximum number of

messages can be transmitted to the central station before a communication failure occurs, ensure

the control panel is programmed with a primary and secondary central station number)

• Report format is set to Contact ID for each phone number

• The maximum number of retry attempts is programmed

• Desired zone and partition reports are enabled.

17

LTEM-P Installation and Setup Guide

Additional Notes When Using the Dialer Capture Module

• The Dialer Capture module supports only one-way communications (from the control panel to the

central station). For those control panels that support two-way voice communications,

speakerphone, paging, follow-me, etc., these features will no longer be available. The control panel

must be programmed for one-way communications only.

• Since Dialer Capture module supports only one-way communications (from the control panel to the

central station), the Resideo Compass Downloader cannot be used.

• In the event the communicator loses power, the module would not be able to generate a fault

trigger to the control panel and set an alarm. In this case, after the panel has exhausted its redial

attempts, a communication failure is displayed by the panel (you may have to scroll through the

messages).

• The Dialer Capture module cannot sense a fault on the Tip/Ring side. However, during an alarm, if

the module cannot forward the alarm, it will trigger a fault and disable the phone line. The phone

line will be re-enabled after communication has been re-established.

• If the Dialer Capture module senses a fault, it will send a Trigger signal to the control panel zone (if

wired to a zone). At this point the module will also drop the phone line voltage and will not provide a

dial tone to the control panel. During this time, the control panel will make retry attempts (8 for

residential, and more for commercial) to dial out and send a report. Until the control panel has

completed the series of retry attempts it will not be able to detect a Telco fault. To minimize the wait

time, for control panels that allow setting the Telco Fault detection time, please set it to the

minimum detection time.

• For control panels that may generate erroneous Telco fault conditions based on grounding (such as

the VISTA-15P, VISTA-20P), turn off "Telco Fault" monitoring at the control panel.

• If the dialer capture module receives a fault indication from the communicator, the module will

disable the phone line, causing the control panel to indicate a communication fault after a period of

time. When the dialer capture module receives a fault clear condition, the module will re-enable the

phone line.

• If an AlarmNet communications device fault is detected, this will be reported to the control panel as

a com failure. If Telco fault is turned on, an AlarmNet failure will be displayed as a Telco Fault. If the

communicator fault trigger is wired to a zone, the Dialer Capture module will trigger the control

panel to alarm this zone and display a message. With some control panels, displayed alarm

messages for triggered zones may hide a "com failure" message. The com failure message can be

displayed by first clearing the zone alarm message(s).

18

External Antenna

If adequate signal strength cannot be achieved with the internal antenna, an external antenna can be

used. An Antenna Kit with an antenna cable, adapter cable, clamp, and bracket will be required.

Instructions for mounting the antenna are provided with the kit.

Section 2: Mounting and Wiring

The following Antenna Kits are compatible:

• CELL-ANTHB

• PROLTE-ANT

• CELLANT3DBPK

The Antenna Kit includes a short antenna adapter cable with an MHF connector on one end and an

SMA connector on the other end.

To connect an external antenna to the communicator, do the following.

NOTE: Antenna can be installed with the communicator powered up.

1. Remove the antenna port knockout on the top of the communicator case.

2. From inside the case, install the short adapter cable's SMA connector in the antenna port

knockout and secure with the nut provided. See diagram detail A.

3. Route the adapter cable as shown, then snap the adapter cable's MHF connector onto the

4.

communicator's main board external antenna connector. See diagram below.

Install the external antenna according to its instructions, using the brackets and hardware

provided with the External Antenna kit.

5. Connect the Antenna Kit's antenna cable to the adapter cable's SMA connector previously

mounted to the communicator case back.

6. Set the INT/EXT Antenna Select Switch to the EXT (External) position. See diagram Detail B.

7. When complete, perform a communication test (press and release the Test switch).

External Antenna Installation

IMPORTANT NOTE ABOUT EXTERNAL ANTENNAS

If an external cellular radio antenna is used, the antenna may be installed or replaced ONLY by a

professional installer.

19

LTEM-P Installation and Setup Guide

20



Programming the Communicator

General Information

The communicator delivers alarms via the Internet to an AlarmNet central station or via the network,

using cell technology when the Internet is not available.

NOTE: The communicator requires an AlarmNet 360 account. For new installations, please obtain

the account information from the central station prior to programming this communicator.

For replacement installations, the AlarmNet 360 account is created automatically when the

communicator is registered.

Programming the communicator is done using the AlarmNet 360 website or the AlarmNet 360 Mobile

App.

Using AlarmNet 360

To program the communicator via the website (if you are already signed up for this service), go to:

www.alarmnet360.com or use the AlarmNet 360 Mobile App. Log in and follow the on-screen

prompts. Please have the following information available when programming the communicator:

• Primary City ID (two-digit number), obtained from your monitoring station.

• Primary Central Station ID (two-digit number), obtained from your monitoring station.

• Primary Subscriber ID (four-digit number), obtained from your monitoring station.

• Communicator’s MAC ID and MAC CRC number (located on the box and inside the communicator).

When programming is complete, the communicator must be registered. See the Registration

section.

After any programming changes are made to bus-connected control panels, the

communicator must be reset/rebooted (press and hold the Test switch for 10 seconds).

Programming Options

The following is a list of programming options pertinent to this communicator and programmed in

the AlarmNet 360 SETTINGS menu.

OVERVIEW FIELDS (Overview fields are programmed when a new account is created in AlarmNet

360)

Communicator MAC

The MAC ID is found on a label on the communicator and on its carton.

xxxxxxxxxxxx

Alarm Reporting Number

xx xx xxxx

Device Type

• LTEM-PA

• LTEM-PV

Panel Type

• VISTA

• VISTA-20P

• Interlogix

• DSC

• DCM

Account information is provided by the central station administrator. This field

displays account number, consisting of the City ID, Central Station ID, and

Subscriber ID numbers.

City ID = 01-99; Central Station ID = 01-FE (HEX); Subscriber ID = 0001-9999

Device Type displays the model number for the communicator being

programmed.

Panel Type indicates the type of control panel to which the communicator is

connected.

21

LTEM-P Installation and Setup Guide

Supervision

• Daily

Supervision time is factory-set to "Daily" (24 hours) and cannot be changed.

The AlarmNet network must hear at least one supervisory message from the

communicator during this supervision period; otherwise, AlarmNet notifies the

central station that a communication failure has occurred.

PATH DETAILS OPTIONS

Communication Path

• Ethernet and Cell

• Wi-Fi and Cell

• Cell Only

LRR ECP Device Address

• 1-30

Old Alarm Time

• 10 Minutes • 4 Hours

• 15 Minutes • 8 Hours

• 30 Minutes • 12 Hours

• 1 Hour

• 24 Hours

• 2 Hours

IP Fault Time

• 00-99

Use DHCP

• Select

• Unselect

NIC IP Address

xxx.xxx.xxx.xxx

Subnet Mask

xxx.xxx.xxx.xxx

Gateway IP Address

xxx.xxx.xxx.xxx

DNS Serv IP Addr

xxx.xxx.xxx.xxx

Cellular Fault Time

• 00-99

Select the desired communication path.

If Wi-Fi® is desired, the PROWIFIZW module must be installed. Refer to the

Wi-Fi/Z-Wave Module section located in Section 2 earlier in this manual.

Applicable only if Panel Type is VISTA or VISTA-20P.

The LTEM-P communicates with a VISTA control panel using the ECP bus.

Enter the appropriate ECP device address.

For VISTA-10P, VISTA-15P, and VISTA-20P series control panels, use address 3.

For other control panels, see their Installation and Setup Guide.

NOTES:

1. When programming the control panel, enable the communicator (or LRR)

output.

2. This Device Address must be unique from the "Remote Control Keypad

Address" and the “Interactive Event (Multi-Mode) Device Address.”

Sets how long an undeliverable alarm is retried for delivery to the central station.

If the message is not validated, it is retried until the old alarm time is reached or

the message is validated.

Select the desired time period.

Applicable only if comm. path includes Ethernet or Wi-Fi.

In the event there is a loss of contact with the network over the Ethernet or Wi-Fi

connection, enter the time delay (in minutes) before the communicator notifies

the central station. IP failure will always be sent to the central station as Primary

Communication Path Failure.

Applicable only if communication path includes Ethernet.

If selected, dynamically allocates the IP addresses for Ethernet (recommended).

If unselected, uses fixed IP addresses programmed in the next 4 fields.

NOTE: Wi-fi is always set for DHCP.

Applicable only if communication path includes Ethernet.

Enter the 12-digit, 4-part address for this device.

Applicable only if communication path includes Ethernet.

Enter the 12-digit, 4-part address for the 32-bit address mask used to indicate

the portion (bits) of the IP address that is being used for the subnet address.

Applicable only if communication path includes Ethernet.

Enter the 12-digit, 4-part address assigned to the Gateway.

Applicable only if communication path includes Ethernet.

Enter the 12-digit, 4-part IP address assigned to the DNS (Domain Name System)

server.

In the event the communicator detects a communication path failure, enter the

time delay (in minutes) before the communicator notifies the central station. A cell

failure will always be sent to the central station as Secondary Communication Path

Failure.

22



Fault Relay Normally On

(Fail-Safe Mode)

• Select

• Unselect

Notify Panel Of

• Neither

• IP Only

• Cell Only

• Both IP and Cellular

Tamper Report

• Select

• Unselect

Primary Power Loss

Reporting

• Select

• Unselect

Low Battery Report

• Select

• Unselect

REMOTE SERVICES

Remote Access

• Select

• Unselect

Remote Control (AUI)

Keypad Addresses

• 01-30

Keypad Type

• Keypad Only

• Full Control

ADDITIONAL SETTINGS

Email Notification (Multi

Mode Communications

• None

• Total Connect 2.0

(Enhanced Rpts)

Section 3: Programming the Communicator

The Fault Relay Normally On option enables fail-safe mode, which causes the

fault trigger open collector output to be normally energized to ground and de-

energizes (open circuit) upon a communicator fault condition (if respective alarm

reports are enabled). For conditions that trip the fault trigger refer to Supervision

Features in Section 1.

Select this option if Fail-Safe mode is desired.

If unselected, the fault trigger output is normally de-energized and energizes

when a listed communicator fault condition occurs. Note that if unselected, the

control panel will not be alerted if the radio loses complete power (no AC and no

battery) or if the wiring from the radio to the control is cut.

See Wiring the Fault Trigger in Section 2 for information on connecting the trigger

output to a control panel.

This option appears only if comm. path includes Ethernet & Cell or Wi-Fi & Cell.

If "Both IP (Wi-Fi or Ethernet) and Cellular" is selected, the device will only notify

the control panel if both communication paths fail but will always send notification

of either failure to the central station.

NOTE: The fault trigger output (if Fault Relay Normally On is selected) is triggered

only if "Both IP and Cellular" is selected (If the "Cellular Fault Time" and "IP Fault

Time" options are set to zero, faults will not be reported).

Select the desired option.

If selected, sends a tamper report when the communicator detects a tamper

condition. A tamper restore is automatically sent when the tamper condition

clears.

If selected, sends a primary power loss report to the central station within 1-3

hours after its detection. A restore report is sent within 1-3 hours after power is

restored.

If selected, sends a low-battery report when a low battery condition exists. A low

battery restore is automatically sent when the low battery condition clears.

Select to allow the end user to access their system via Resideo's Total Connect.

Availability of this service is controlled by the dealer.

In order to use Remote Access, an account must be created in AlarmNet 360.

Must be programmed if using the Remote Access feature

Enter the keypad address intended to be used for remote control.

NOTES:

1. This address must also be programmed as an alpha keypad in the control panel

or an AUI (advanced user interface) type device, if a full enhanced graphic inter-

face to the system is desired and the control panel supports it. DO NOT connect

an actual keypad (or any other device) assigned to this address.

2. This address must be unique from the programmed "Device Address."

Keypad Only is not applicable for TC2 Total Connect usage.

Full Control provides a virtual Total Connect keypad for controlling panel

functions and supports User and Panel syncing functions. Used with most

Resideo control panels, including VISTA series, LYNX series, Lyric, and PRO series.

Users can receive email notification of up to 4-8 system events by using the Email

Notification (Multi Mode) feature.

This is accomplished through emulation of a 4204 relay module for VISTA control

panels. Program outputs to trigger on system events the user would like to be

notified of through Output Device (Relay) programming in the control panel.

These events are configured by the user at Resideo's Total Connect website at:

https://totalconnect2.com/.

23

LTEM-P Installation and Setup Guide

Interactive Event Device

Address

• 01-30

NOTE: In order to select email notification (Multi Mode), an account must be

created in AlarmNet 360 and “Remote Access” must be selected.

Multi-Mode (email notification) is intended as a convenience for

the user and does not replace Central Station reporting of critical

events (alarms, troubles, etc.).

The Interactive Event Device address must match the address of a relay module

enabled in the VISTA control panel (although you do not actually connect a

module).

This device address must be unique from the communicator device address and

the Keypad Address used for Remote Access.

It is recommended to assign device address 25.

FIXED SETTINGS (the following options are factory set and not programmable)

Cell Rollover

• ON

Power Save

• ON

IP Connection

• Auto Detect

Cell Rollover is factory-set to ON and cannot be changed.

All messages (including AlarmNet network supervisory messages) are sent over

the cell network in the event of an Internet failure.

The Power Save feature is factory-set to ON and cannot be changed.

This feature allows the LTEM-P to meet the 24 hour UL battery backup

requirement.

IP Connection is factory-set to Auto-Detect and cannot be changed.

In Auto Detect mode, the device will always try to use IP* to communicate but it

will not generate a Primary Comm Path Failure unless it previously detected the

presence of IP. As soon as the presence of IP is detected, a Primary Comm Path

Restore message is generated and the value of IP Connectivity programming

parameter is changed from “Auto Detect” to “Detected”.

From this point on, the software expects connectivity. The auto detect logic will

resume only when the parameter is changed back to “Auto Detect”.

* Ethernet or Wi-Fi, depending on option selected in Comm Path choice.

ECP Status Codes

When the communicator is configured for ECP usage, it sends status messages to the control panel

for battery, power, tamper, and network connectivity failures. Some of the control panels (e.g.,

VISTA-10P, VISTA-15P and VISTA-20P Series) display these on the keypad as “LngRng Radio”

followed by a 4-digit code (listed in the table below). In addition, the Contact ID codes (listed in

Appendix B) for these conditions are sent to the central station by the communicator.

Common ECP Keypad Display Status Codes

STATUS CODE

0000

Control panel lost communication with communicator.

DESCRIPTION

0880

4005

000F

0019

0400

0C80

0C8F

08E0

3000

8000

0060

Communicator tamper detected (cover removed).

Communicator has lost contact with AlarmNet.

Communicator is not registered; account not activated.

Communicator shutdown.

Communicator power on / reset AND the control panel lost communications with

communicator.

Communicator power on / reset AND tamper detected.

Communicator power on/ reset AND tamper detected AND not registered.

Communicator tamper detected and communicator battery low.

Primary power loss (will only be displayed in conjunction with another event).

Battery charger failure (will only be displayed in conjunction with another event).

Low battery (will only be displayed in conjunction with another event).

24

.

Registration

Registering the Communicator

Once you have programmed the communicator, it must be registered. Registering the communicator

activates the account with AlarmNet and enables the security system's control panel to send reports.

Before the communicator is registered, the REG (green) LED will be on. You can monitor the

registration process by viewing the display LEDs. The REG (green) LED and STATUS (yellow) LED will

blink slowly in unison while registration is in progress.

LED

REG

(green)

STATUS

(yellow)

DESCRIPTION

ON

OFF

FAST BLINK

SLOW BLINK

Module is NOT registered with AlarmNet.

Module is registered with AlarmNet.

Download session with Compass in progress

In unison with STATUS (yellow) LED, registration in progress.

Normal

PERIODIC

BLINK

FAST BLINK

SLOW BLINK

Cannot deliver alarms

• Idle power abnormal

• In unison with REG (green) LED, registration in progress

When the registration successfully completes, the communicator enters a normal operating mode;

the REG (green) LED turns off. If registration is not validated by AlarmNet within 90 seconds, the

communicator times out, and the REG (green) LED will be lit solid.

To register the communicator, go to: www.alarmnet360.com

Please have the following information available:

• Primary City ID (two-digit number).

• Primary Central Station ID (two-digit hexadecimal number).

• Primary Subscriber ID (four-digit number).

• MAC ID and MAC CRC number (located on the box and inside the communicator).

1. Log in and choose “Programming” page.

2. Search for the account using the Account Information or MAC ID.

3. Under the “Actions” column, use the pulldown menu and select “Register” the account.

During the registration process, the REG (green) LED and STATUS (yellow) LED will blink slowly in

unison.

When registration has been completed successfully, the communicator enters normal operating

mode and the REG (green) LED turns off.

After the communicator is registered, you may log out of the AlarmNet 360 website.

25

LTEM-P Installation and Setup Guide

26



Appendices

Appendix A: Summary of LED Operation

LTEM-P Initial Power Up: Upon initial power up, the communicator LEDs blink in repeated sequence from top

to bottom indicating network initialization.

Green (REG)  Yellow (STATUS)  Red (FAULT)  Green (CELL)  Green (WIFI)

* Power On Indication: If AC is present, Status

(yellow) LED blinks periodically. If on battery power

only for longer than 5 minutes (AC loss), the LEDs

turn off, then blink once per minute in a random

pattern.

LED INDICATIONS

LED

REG

(green)

DESCRIPTION

ON

OFF

Module is NOT registered with AlarmNet

Module is registered with AlarmNet

FAST BLINK Download session with Compass in progress

SLOW BLINK In unison with STATUS (yellow) LED,

registration in progress

STATUS

(yellow)

PERIODIC

BLINK

Normal (indicates Power On*)

FAST BLINK Cannot deliver alarms

Idle power abnormal

SLOW BLINK

In unison with REG (green) LED, registration

in progress

FAULT

(red)

ON

No contact with the network

OFF

FAST BLINK No network contact AND loss of

Normal

CELL

(green)

WI-FI /

ETHERNET

(green)

TOP THREE

- REG

- STATUS

- FAULT

TOP FOUR

- REG

- STATUS

- FAULT

- CELL

ALL FIVE LEDs

- REG

- STATUS

- FAULT

- CELL

- WI-FI /

ETHERNET

LEDs 1, 3, & 5

- REG

- FAULT

- WIFI

communication with the panel

SLOW BLINK Loss of communication with the panel (ECP

fault)

ON

Minimum required signal quality is present

OFF

FAST BLINK Signal quality is poor

Cell not enabled

Wi-Fi Connection (if used)

ON

OFF

Communicator connected to Internet via Wi-Fi

Wi-Fi not enabled

FAST BLINK Wi-Fi enabled, no connection to Internet

Ethernet Connection (if used)

ON

Communicator connected to Internet via

Ethernet

OFF

FAST BLINK Ethernet enabled, no connection to Internet

Ethernet not enabled

FAST BLINK

IN UNISON

Firmware over-the-air (OTA) download in

progress

Cell module firmware OTA update in progress

FAST BLINK

IN UNISON

FAST BLINK

IN UNISON

FAST BLINK

IN SEQUENCE

SIM card not present or puk locked

Power up sequence

FAST BLINK

IN UNISON

Unit is in Pairing mode (connecting to smart

device via Bluetooth)

27



Appendix B: Central Station Contact ID Messages

Alarm Condition

Alarm Code

Restore Code

Power On / Reset

E339 C08xx*

Tamper

(Compromise Indication)

Power Loss

Low Battery

ECP Supervision

(Compromise Indication)

E341 C08xx*

R341 C08xx*

E337 C08xx*

R337 C08xx*

E338 C08xx*

R338 C08xx*

E355 C0000

R355 C0000

Battery Charger Failure

E314 C08xx*

R314 C08xx*

Primary Comm Path Supervision

E350 C0951

R350 C0951

Secondary Comm Path Supervision

E350 C0952

R350 C0952

Application Code Update

E903 C08xx

R903 C08xx

(success)

R365 C08xx

(success)

Application Code Update Failure

E904 C08xx

Cellular Module Firmware Update

E365 C08xx

Cellular Module Firmware Update

Failure

Telco (Compromise Indication)

Open/Close

E366 C08xx

Periodic Cell Comm Test Failure

E358 C0803

Test

5555 5555 9

Specific to RESIDENTIAL / COMMERCIAL Control Panels (Such as the VISTA-

10P, 15P, and 20P series.)

E353 C08xx* ◊

R353 C08xx* ‡

Communicator Trouble (low battery,

ECP bus, network)

(Possible Compromise Indication)

Radio Fault

E353 0 1xx* ‡

R353 0 1xx* ‡

Specific to COMMERCIAL Control Panels (Such as the VISTA-128/250 series.)

E333 C08xx* ‡

R333 C08xx* ‡

Communicator Trouble (low battery,

ECP bus, network)

(Possible Compromise Indication)

Radio Loss of Signal

(Possible Compromise Indication)

Radio Fault (low battery, tamper, ECP

Bus)

AlarmNet Messages

Communication failure.

(Possible Compromise Indication)

Authorized New Registration

Authorized Radio Substitution

Unauthorized Radio Substitution

Attempt

* xx = Communicator Device Address

† = Message is sent by dialer only.

E357 0 8xx* †

R357 0 8xx* ‡ or

R380 0 8xx* ‡

E333 0 8xx* ‡

R333 0 8xx* ‡

E359 0 C950

R 359 0 C950

E360 00 000

E361 00 000

E362 00 000

‡ = Message is sent by dialer and radio.

◊ = Message is sent by dialer only, or dialer and radio,

depending on failure.

28

Appendix C: Glossary

Refers to the fourth generation of cellular wireless standards. It is a successor to 3G

and 2G families of standards. 4G provides up to 10 times the data transfer speeds

of 3G.

Digital Automated Communications Terminal

Dynamic Host Configuration Protocol, which provides a mechanism for allocating IP

addresses dynamically so that addresses can be reused when hosts no longer need

them.

Domain Name System, which is a distributed hierarchical naming system used to

resolve domain names (e.g., www.yahoo.com) into numerical IP addresses (e.g.,

204.17.25.1.).

Digital Subscriber Line.

Enhanced Console Protocol, which is a proprietary bus used in Resideo control

panels to communicate with keypads and peripheral devices. It uses four wires:

power, ground, data in, data out.

A gateway (sometimes called a router) is a computer and/or software used to

connect two or more networks (including incompatible networks) and translates

information from one network to the other. The Gateway IP address is the IP address

for the gateway.

International Mobile Equipment Identity number.

Internet Protocol.

A unique number consisting of four parts separated by periods (for example:

204.17.29.11). An IP Address can be fixed or "static", or "dynamic," where the IP

Address is assigned via DHCP at every startup.

Integrated Services Digital Network.

Internet Service Provider.

Local Area Network.

Long Range Radio, an older term now referred to as communicator. A broader term

communications module or communications device may also be used.

Media Access Code, this is a unique address assigned to every network

communications device. For the communicator it is located on the box and inside

the communicator.

A Subnet is a portion of a network that shares a network address with other portions

of the network, and is distinguished by a subnet number. The Subnet Mask is a 32-

bit address mask used in IP to indicate the bits of an IP address that are being used

for the subnet address.

4G LTE

DACT

DHCP

DNS

DSL

ECP

Gateway IP

Address

IMEI

IP

IP Address

ISDN

ISP

LAN

LRR

MAC ID

Subnet Mask

TCP/IP

Transmission Control Protocol / Internet protocol.

29



Regulatory Notes

REFER TO THE INSTALLATION AND SETUP GUIDE FOR THE CONTROL WITH WHICH THIS DEVICE IS USED FOR

LIMITATIONS OF THE ENTIRE SYSTEM.

FEDERAL COMMUNICATIONS COMMISSION & ISED STATEMENTS

The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User's

Manual. Unauthorized changes or modifications could void the user's authority to operate the equipment.

CLASS B DIGITAL DEVICE STATEMENT

This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following

statement for your information.

This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with

the manufacturer's instructions, may cause interference to radio and television reception. It has been type tested and found to comply

with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules, which are designed to

provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

• If using an indoor antenna, replace it with a quality outdoor antenna.

• Reorient the receiving antenna until interference is reduced or eliminated.

• Move the radio or television receiver away from the receiver/control panel.

• Move the antenna leads away from any wire runs to the receiver/control panel.

• Plug the receiver/control panel into a different outlet so that it and the radio or television receiver are on different branch circuits.

• Consult the dealer or an experienced radio/TV technician for help.

ISED CLASS B STATEMENT

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

FCC / ISED STATEMENT

This device complies with Part 15 of the FCC Rules, and ISED’s license-exempt RSSs. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including

interference that may cause undesired operation.

Cet appareil est conforme à la partie 15 des règles de la FCC et exempt de licence RSS d’ISED. Son fonctionnement est soumis aux

conditions suivantes: (1) Cet appareil ne doit pas causer d’interférences nuisibles. (2) Cet appareil doit accepter toute interférence

reçue y compris les interférences causant une réception indésirable.

Responsible Party / Issuer of Supplier’s Declaration of Conformity: Ademco Inc., a subsidiary of Resideo Technologies, Inc., 2

Corporate Center Drive., Melville, NY 11747, Ph: 516-577-2000

Partie responsable / Émetteur de la déclaration de conformité du fournisseur : Ademco Inc., une filiale de Resideo Technologies, Inc.,

2 Corporate Center Drive., Melville, NY 11747, Tél. 516 577-2000

RF Exposure

Warning – The antenna(s) used for this device must be installed to provide a separation distance of at least 7.8 inches (20 cm) from

all persons and must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with

FCC and ISED multi-transmitter product procedures.

Mise en Garde

Exposition aux Fréquences Radio : La/les antenne(s) utilisée(s) pour cet émetteur doit/doivent être installée(s) à une distance de

séparation d'au moins 20 cm (7,8 pouces) de toute personne et ne pas être située(s) ni fonctionner parallèlement à tout autre

transmetteur ou antenne, excepté en conformité avec les procédures de produit multi transmetteur FCC et ISED.

If an external cellular radio antenna is used, the antenna may be installed or replaced ONLY by a professional installer.

IMPORTANT NOTE ABOUT EXTERNAL ANTENNAS

TO THE INSTALLER

LTEM-PV: The external antenna gain shall not exceed 6.94 dBi for 700 MHz, 6.00 dBi for 1700 MHz, and 9.01 dBi for 1900 MHz.

Under no conditions may an antenna gain be used that would exceed the ERP and EIRP power limits as specified as specified in

FCC Parts 22H, 24E and 27.

LTEM-PA: The external antenna gain shall not exceed 6.63 dBi for 700 MHz and 850MHz, 6.00 dBi for 1700 MHz, and 8.51 dBi for

1900 MHz. Under no conditions may an antenna gain be used that would exceed the ERP and EIRP power limits as specified in FCC

Parts 22H, 24E and 27.

Regular maintenance and inspection (at least annually) by the installer and frequent testing by the user are vital to continuous

satisfactory operation of any alarm system.

The installer should assume the responsibility of developing and offering a regular maintenance program to the user as well as

acquainting the user with the proper operation and limitations of the alarm system and its component parts. Recommendations

must be included for a specific program of frequent testing (at least weekly) to ensure the system’s proper operation at all times.

TO THE INSTALLER

30

Summary of Connections

LED STATUS

REG

(green)

ON

OFF

FAST BLINK

NOT registered with AlarmNet

Module is registered with AlarmNet

Download session with Compass in

progress

In unison with STATUS, registration in

progress

Normal (indicates Power On)

Cannot deliver alarms

Idle power abnormal

In unison with REG, registration in

progress

No contact with the network

Normal

No network AND loss of comm with the

panel

Loss of comm with the panel (ECP fault)

Signal quality is acceptable

Cell not enabled

Signal quality is poor

Connected to Internet via Wi-Fi or

Ethernet

Wi-Fi/Ethernet option not enabled

Option enabled, no connection to Internet

OFF

FAST BLINK

BLINK in UNISON Firmware OTA download in progress

BLINK in UNISON Cell firmware OTA update in progress

BLINK in UNISON SIM card not present or puk locked

BLINK in

SEQUENCE

BLINK in UNISON Unit is in Pairing mode

Power up sequence

SLOW BLINK

Periodic BLINK

FAST BLINK

SLOW BLINK

ON

OFF

FAST BLINK

SLOW BLINK

ON

OFF

FAST BLINK

ON

STATUS

(yellow)

FAULT

(red)

CELL

(green)

WIFI /

ETHERNET

(green)

TOP 3

TOP 4

ALL 5

1 – 3 - 5

WEEKLY TESTING IS REQUIRED TO ENSURE PROPER OPERATION OF THIS SYSTEM

Communicator Wiring

NOTE: All circuits are supervised, and all circuits are power limited except the battery.

Test Switch Functions

Send Test Message ........... Short press & release

Bluetooth Pairing Mode .. Press & hold 3 secs

Reboot Communicator .... Press & hold 10 secs

The product should not be disposed of with other household waste. Check for the nearest authorized

collection centers or authorized recyclers. The correct disposal of end-of-life equipment will help prevent

potential negative consequences for the environment and human health.

!

Any attempt to reverse-engineer this device by decoding proprietary protocols, de-compiling firmware, or

any similar actions is strictly prohibited.

For Support visit: www.resideo.com.

For Warranty information visit: www.security.honeywellhome.com/warranty.

www.resideo.com

Resideo Technologies, Inc

2 Corporate Center Drive, Suite 100

P.O. Box 9040, Melville, NY 11747

© 2020 Resideo Technologies, Inc. All rights reserved.

The Honeywell Home trademark is used under license from Honeywell

International, Inc.

This product is manufactured by Resideo Technologies, Inc. and its affiliates.

R800-26394A 10/20 Rev A



 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.125"

FCC / IC STATEMENT This device complies with Part 15 of the FCC Rules, and ISEDs license-exempt RSSs. Operation is subject to the following conditions: (1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation. Cet appareil est conforme la partie 15 des rgles de la FCC et exempt de licence RSS ISED. Son fonctionnement est soumis aux conditions suivantes: (1) Cet appareil ne doit pas causer d' interfrences nuisibles. (2) Cet appareil doit accepter toute interfrence reue y compris les interfrences causant une rception indsirable. FCC ID: CFS-LTEMP ISED ID: 573F-LTEMP HVIN: LTEM-P CONTAINS TRANSMITTER MODULE:

FCC ID: RI7ME310G1W1 IC: 5131A-ME310G1W1 R800-26417B 12/20 Rev B 1.125"

R800-26417B 12/20 Rev B 2.125 W, X 1.125 H, Print Black Ink on, 0.002 inch thick clear vinyl or mylar, white background w/black text and fasson S730 or Flexcon V23 adhesive. LTEM-P Label location Label to be placed on the outside of the back cover

 

 

Date: 12/17/2020 UL LLC 12 Laboratory Dr. Research Triangle Park, NC 27709 USA To whom it may concern:

I, the undersigned, hereby authorize UL LLC to act on our behalf in all manners relating to application for equipment authorization, including signing of all documents relating to these matters. Any and all acts carried out by UL Verification Services Inc. on our behalf shall have the same effect as acts of our own. I, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 853(a). In authorizing UL LLC as our representative, we still recognize that we are responsible to:

a) fulfill the requirements for the scope of certification requested, including implementing any appropriate changes requested by UL Verification Services Telecommunications Certification Body (TCB) and / or the FCC;

b) supply any and all information needed for the evaluation of the products for which certification is sought;

c) make claims regarding certification only in respect of the scope for which certification has been granted;

d) not use our product certification in such a manner as to bring the TCB or FCC into disrepute and to not make any statement regarding product certification which the TCB or FCC may consider misleading or unauthorized;

e) discontinue use of all advertising matter that contains any reference thereto and complies with any and all actions required by the FCC upon suspension or cancellation of certification;

f) use certification only to indicate that products are certified in conformity with specified standards;

g) endeavor to ensure that no certificate or report or any part thereof is used in a misleading manner, and any copies of the grants/certificates shall be reproduced in their entirety;

h) comply with the requirements of the TCB and FCC, including the use of marks and label information prescribed for the scope of certification, when making reference to product certification in communication media such as documents, brochure or advertisements;

i) comply with the requirements for certification, supply any information needed for evaluation of products to be certified and, where applicable, make provision for the participation of observers;

j) ensure that products marketed under the scope of the requested certification continue to comply with the certification requirements;

k) provide a sample of a production unit for testing within 30 days of the request should this product be selected as part of either the TCBs or the FCCs market surveillance requirements;

l) keep a record of all complaints relating to products compliance with requirements of relevant standard;

make records available to UL or FCC when requested; take appropriate action with respect to such complaints and any deficiencies found in the product that affect compliance with requirements for certification; document the actions taken with respect to complaints and/or deficiencies;

m) inform the TCB immediately of any changes that may affect its ability to comply with the certification This authorization is valid until further written notice from the applicant / specify date. requirements. Sincerely Yours, Divya Venkat Supervisor, Regulatory Ademco Inc.

 

 

Date: 12/17/2020 Attn: FCC Office of Engineering and Technology / UL Verification Services TCB Subject: Request for Confidentiality FCC ID: CFS-LTEMP To Whom It May Concern:

Pursuant to the provisions of Sections 0.457 and 0.459 of the Commissions rules (47 CFR 0.457, 0.459), we are requesting the Commission to withhold the following attachments as confidential document from public disclosure indefinitely. Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. In additional to above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commissions policy, in order to comply with the marketing regulations in 47 CFR 2.803 and the importation rules in 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We are requesting the commission to grant short-term confidentiality request on the following attachments until June 20, 2021. Schematic Diagram Block Diagram Theory of Operation Antenna Specification External Photos Internal Photos Test Setup Photos User Manual It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and those information will be available for public review once the grant of equipment authorization is issued. Best Regards Divya Venkat Supervisor, Regulatory Ademco Inc.

 

 

Date: 1/14/2021 Subject: LTEM-P Model numbering To Whom it May Concern:

Model number LTEM-P which has FCC filing under FCC ID CFS-LTEMP and ISED filing under 573F-LTEMP has the following model numbering variations:

LTEM-PV LTEM-PA LTEM-PV and LTEM-PA are identical versions of LTEM-P The 'V' and the 'A' simply are to differentiate them as for Verizon and for AT&T. Best Regards, Divya Venkat Supervisor, Regulatory Ademco Inc.