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WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5709202.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case Version: 1.0 | Date: May.2021 About This Manual
. Thank you for choosing the Akuvox R49 guard phone. This manual is intended for the administrators who need to properly configure the R49 guard phone. This manual applies to the 49.30.5.xxx version, and it provides all the configurations for the functions and features of the guard phone. Please visit the Akuvox forum or consult technical support for any new information or the latest firmware Introduction of Icons and Symbols Warning:
Always abide by this information in order to prevent the persons from injury. Caution:
Always abide by this information in order to prevent damages to the device. Note:
Informative information and advice for the efficient use of the device. Tip:
Useful information for the quick and efficient use of the device. Blue indicator Light Status No. Indicator Light Type Indicator Light Status 1 Power Indicator Light When the device is powered on the light will turn on . When the device starts on normally, the light will be 2 Network Connection indicator light 3 Call Indicator Light on. When the device is powered off, the light will turn off . When the device is powered on but is not connected to the network, the light will be off. When the the device is powered on and the network is connected, the light will turn on immediately. When the device network is disconnected, the light will turn off. ( the light will be turn on when the network is reconnected). When there is no missing call or unread messages and the device is in stand-by status, the light will be off. When there is no missing call or unread messages and the device is in receiving incoming calls status, the light will be flickering. when there is no missing call or unread messages and the device is in dialing out status, the light will stay on. when there is no missing call or unread messages and the device is in dialing out status while receiving a incoming call, the light will be flickering. when there is no missing call or unread messages and the device is in calling status, the light will stay on. when there is missing call or unread messages and the device is in calling status while receiving a incoming call, the light will be flickering. when there is missing call or unread messages and the device is in stand-by status, the light will be flickering. when there is missing call or unread messages and the device is in dialing out status, the light will be flickering. when there is missing call or unread messages and the device is receiving an incoming call , the light will be flickering. when there is missing call or unread messages with new missing calls and unread messages, the light will be flickering. Related Documentation You are advised to refer to the related documents for more technical information via the link below:
http://wiki.akuvox.com Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for part 15 of the FCC Rules. These limits a Class B digital device, pursuant to are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. there is no guarantee that interference will not occur in a However, interference to particular installation. If this equipment does cause harmful radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. For headset, this part has been tested and meets the FCC RF exposure guidelines when used with an accessory designated for this product or when used with an accessory that contains no metal. For baseband, this equipment complies with FCC radiation exposure limits set
.This equipment should be installed and operated with minimum distance 20cm between the radiator&
your body. forth for an uncontrolled environment R49G Guard Phone Administrator Guide Table of Contents 1. Product Overview....................................................................................................1 2. Connecting Akuvox Smartplus.............................................................................2 3. Network Setting...................................................................................................... 3 3.1. Device Network Status............................................................................... 3 3.2. Device Network Configuration...................................................................4 3.2.1. Configure Network Connection on the Device.............................5 3.3. Configure Network Connection on the Web Interface........................... 7 3.4. Configure Device WIFI Connection........................................................... 8 3.5. Local RTP Configuration............................................................................ 9 3.6. Device Bluetooth Configuration..............................................................10 3.7. Device VLAN Configuration..................................................................... 11 4. Access the Device Web Interface...................................................................... 14 5. Language and Time Setting................................................................................15 5.1. Language Setting...................................................................................... 15 5.1.1. Language Setting on the Device..................................................15 5.2. Time Setting............................................................................................... 16 5.2.1. Time Setting on the Device.......................................................... 16 5.2.2. Time Setting on the Web Interface..............................................17 6. Screen Display Configuration.............................................................................19 6.1. LCD Screen Brightness Setting...............................................................19 6.2. Wallpaper Setting...................................................................................... 20 6.3. Sleep Mode Setting...................................................................................21 6.4. Font size Setting........................................................................................22 6.5. Home Screen Display Setting..................................................................23 6.6. Screen Lock Setting.................................................................................. 23 6.7. Screenshot Setting....................................................................................26 6.8. Screensaver Setting..................................................................................27 6.9. Large text Setting Screen Display.......................................................... 28 7. Sound and Volume Configuration..................................................................... 29 7.1. Sound and Volume Configuration on the Device................................. 29 7.1.1. Sound and Volume Configuration on the Web Interface......... 30 8. Call Configuration................................................................................................ 32 8.1. IP call and IP Call Configuration............................................................. 32 8.2. SIP Call and SIP Call Configuration........................................................32 8.2.1. SIP Account Registration..............................................................33 8.2.2. SIP Server Configuration.............................................................. 34 8.3. Data Transmission Type Configuration.................................................35 8.4. Call Setting................................................................................................. 36 8.4.1. Call Auto-answer Configuration..................................................36 AKUVOX SMART INTERCOM www.akuvox.com R49G Guard Phone Administrator Guide 8.4.2. Enable SIP-hacking Prevention .................................................. 38 8.5. Emergency Call Setting............................................................................ 39 8.5.1. SOS Number Setting......................................................................39 8.6. Call Forwarding Setting............................................................................40 8.6.1. Call Forwarding Configuration on the Device............................40 8.6.2. Call Forwarding Configuration on the Web Interface............... 41 8.7. Quick Dial By Number Replacement...................................................... 42 8.8. Area Code................................................................................................... 44 8.8.1. Dial Now.......................................................................................... 44 9. Intercom Message................................................................................................46 10. Audio& Video Configuration.............................................................................48 10.1. Audio Codec Configuration................................................................... 48 10.2. CNG configuration.................................................................................. 49 10.3. VAD configuration...................................................................................50 10.4. AGC configuration...................................................................................51 10.5. Net EQ Configuration..............................................................................52 10.6. Video Codec Configuration for SIP calls............................................. 52 10.7. Video Codec Configuration for IP direct calls.................................... 53 10.8. Media Feedback...................................................................................... 54 10.9. H264 Setting............................................................................................ 55 10.10. Other Video Parameters...................................................................... 56 11. Door Access control.......................................................................................... 57 11.1. Give Access Permission........................................................................ 57 12. Security................................................................................................................58 12.1. Monitor Setting........................................................................................58 12.2. Alarm.........................................................................................................59 12.3. Voice Encryption..................................................................................... 60 13. Application.......................................................................................................... 61 13.1. Calendar................................................................................................... 61 13.2. Camera......................................................................................................62 13.3. Gallery....................................................................................................... 63 13.4. Music.........................................................................................................64 13.5. Video......................................................................................................... 64 13.6. Explorer.....................................................................................................65 13.7. Calculator................................................................................................. 66 14. Call Log................................................................................................................ 67 15. Firmware Upgrade..............................................................................................68 16. Backup................................................................................................................. 69 17. Auto-provisioning.............................................................................................. 70 17.1. Provisioning Principle............................................................................ 70 17.2. Introduction to the Configuration Files for Auto-Provisioning........71 17.3. Autop Schedule....................................................................................... 71 17.4. DHCP Provisioning Configuration........................................................ 72 17.5. Static Provisioning Configuration........................................................ 75 AKUVOX SMART INTERCOM www.akuvox.com R49G Guard Phone Administrator Guide 18. Debug................................................................................................................... 77 18.1. System Log for Debugging....................................................................77 18.2. PCAP for Debugging...............................................................................78 18.3. User Agent................................................................................................79 19. Password Modification..................................................................................... 80 19.1. Modify Device Web Interface Password..............................................80 19.2. Configure Web Interface Automatic Log-out..................................... 80 20. System Reboot&Reset...................................................................................... 82 20.1. Reboot.......................................................................................................82 20.2. Reset......................................................................................................... 83 20.2.1. Reset on the web interface........................................................ 83 20.2.2. Reset on the device..................................................................... 83 21. Abbreviations......................................................................................................85 22. FAQ....................................................................................................................... 87 23. Contact US.......................................................................................................... 88 AKUVOX SMART INTERCOM www.akuvox.com R49G Guard Phone Administrator Guide 1.Product Overview The cloud-based R49G guard phone can be deployed and maintained on the SmartPlus platform along with Akuvox door phones, indoor monitors, SmartPlus app that are incorporated with the guard phone as a whole in the community management. With the R49G guard phone, you will be able to build up the connection with door phone , indoor monitors, Smartplus app in terms of making intercom calls, monitoring door phones, dealing with alarms triggered by the indoor monitors in a community, and receiving SOS messages. More over, R49G allows you to send notifications to the door phones and SmartPlus apps, to create your local contact in the devices, and to set up monitoring locally. AKUVOX SMART INTERCOM www.akuvox.com 1 R49G Guard Phone Administrator Guide 2.Connecting Akuvox Smartplus Akuvox R49 guard phone is connected to the Akuvox smartPlus platform for the cloud based management in terms of guard phone deployment, remote device configuration, device data transmission type, SIP account information, and time zone etc. And all these settings will be synchronized to the guard phone, prioritizing over the manual settings you conducted on the device. So before using it, please make sure it is already connected with Akuvox SmartPlus. If not, please consult your distributor or Akuvox technical team for help. AKUVOX SMART INTERCOM www.akuvox.com 2 3.Network Setting R49G Guard Phone Administrator Guide 3.1. Device Network Status Device network status can be checked on the device and on the device web interface. Check Device Network Status on the Device Click on the device network status. on the device home screen and click on Status Info to check the AKUVOX SMART INTERCOM www.akuvox.com 3 R49G Guard Phone Administrator Guide Check Device Network Status on the Device To check the network status on the web Status > Network Information interface. 3.2. Device Network Configuration R49G guard phone can be connected to both Ethernet and Wi-Fi network. You can check for the door phones network connection info and configure the default DHCP mode (Dynamic Host Configuration Protocol) or static IP mode for the device either on the device or on the device web interface. You can also check and configure the device Wi-Fi connection and Wi-Fi and data usage (both WiFi and Ethernet data) on the device. AKUVOX SMART INTERCOM www.akuvox.com 4 R49G Guard Phone Administrator Guide 3.2.1.Configure Network Connection on the Device You can check for the door phones network connection info and configure the default DHCP mode (Dynamic Host Configuration Protocol) and static IP mode for the device either on the device or on the device web interface.To check and configure the network connection. You can press on on the home screen and click on Network Settings> LAN Type, then set up the network connection. Parameter Set-up:
Access Mode: select DHCP or static IP access mode. DHCP mode is the default network connection. If the DHCP mode is selected, then the guard door phone will be assigned by the DHCP server with IP address, subnet mask,gateway,and primary/ backup DNS server address automatically. If IP mode is selected, then the IP address, subnet mask, default gateway, and DNS server address will have to be manually configured according to your actual network environment. IP Address: set up the IP Address if the static IP mode is selected. Subnet Mask: set up the subnet Mask according to your actual network environment. AKUVOX SMART INTERCOM www.akuvox.com 5 R49G Guard Phone Administrator Guide Gateway: set up the correct gateway according to the IP address of the gateway. Pri DNS Server: set up the primary and the backup DNS Server address
(Domain Name Server)according to your actual network environment. the guard phone will connect to the backup server when the primary DNS server is unavailable . In addition, you can also check the network setting, enable/disable the Ethernet connection, and configure DHCP or static IP mode the device on the advanced setting on the device . To do so you can slide down your finger twice on device home screen and click on and click on Network&Internet >
Ethernet AKUVOX SMART INTERCOM www.akuvox.com 6 R49G Guard Phone Administrator Guide 3.3. Configure Network Connection on the Web Interface To check or configure network connection on the device web Network >
Basic interface. Parameter Set-up:
IP Address: If the DHCP mode is selected, then the guard door phone will AKUVOX SMART INTERCOM www.akuvox.com 7 assigned by be mask,gateway,and primary/ backup DNS server address automatically. the DHCP server with IP address, R49G Guard Phone Administrator Guide subnet Subnet Mask:If static IP mode is selected, then the IP address, subnet gateway, and DNS servers address will have to be manually mask, configured according to your actual network environment IP Address: set up the IP address if the static IP mode is selected. Subnet Mask: set up the subnet mask according to your actual network environment. Default Gateway: set up the correct gateway default gateway according to the IP address of the default gateway. LAN DNS1/2 Server: set up DNS (Domain Name Server) according to your actual network environment. DNS 1 for primary DNS server while DNS2 fo the back DNS server. The guard phone will connect to the backup server when the primary DNS server is unavailable. 3.4. Configure Device WIFI Connection R49G guard phone supports Wi-Fi connection, you can configure the Wi-Fi connection on the device. To do so you can slide down your finger twice on device home screen and click on then click on Network&Internet >
Ethernet , switch on Wi-Fi and set up the Wi-Fi connection. AKUVOX SMART INTERCOM www.akuvox.com 8 R49G Guard Phone Administrator Guide 3.5. Local RTP Configuration For the device network data transmission purpose, device needs to be set up with a range of RTP port (Real-time Transport Protocol) for establishing an exclusive range of data transmission in the network. To set up device local RTP on web Network > Advanced > Local RTP interface AKUVOX SMART INTERCOM www.akuvox.com 9 R49G Guard Phone Administrator Guide Parameter set-up:
Starting RTP Port: enter the Port value in order to establish the start point for the exclusive data transmission range. Max RTP port: enter the Port value in order to establish the end point for the exclusive data transmission range. 3.6. Device Bluetooth Configuration You can switch on the Bluetooth function on the device to establish the Bluetooth based connection with devices with the Bluetooth function for files transmission, and making or answering the Bluetooth calls. To pair the guard phone with other Bluetooth device, you can slide down your finger twice on then click on Connected devices and pair device home screen and click on the guard phone with other devices. AKUVOX SMART INTERCOM www.akuvox.com 10 R49G Guard Phone Administrator Guide 3.7. Device VLAN Configuration Virtual Local Area Network is a logical grouping of two or more nodes which are not necessarily on the same physical network segment but which share IP domain. To be specify, the purpose of VLAN is to the same logical separate layer 2 broadcast domain. Within trunk links, the tagged packet will only be send to those ports with same VLAN ID. This is usually achieved by switch or router.User can benefit from deployed VLAN, such as: *Security: if without VLAN, all host will be included in unique broadcast domain. Therefore, the consequence of ARP attack will affect all end devices in the organization. *Performance: The nature of network broadcast is to flood frames among the network. In certain condition, it is unnecessary to receive broadcast frame. To save bandwidth for high efficiency, it will be better to separate broadcast domain by deploy VLAN. If you want to create a VLAN network in which you only allow the designated number of devices in the same VLAN to be connected with the R49G guard phone for intercom calls, you can slide down your finger twice on the device home screen and press on and go to Network&internet > Advanced for the VLAN configuration. AKUVOX SMART INTERCOM www.akuvox.com 11 R49G Guard Phone Administrator Guide Parameter Set-up PC Port Settingtick the check box to enable the PC port setting, if you want to connect the device to the VLAN network from PC port on the device. R49 has two type of ports for the network connection, one is the PC port and the other is LAN port. If you set PC port for the VLAN network connection and connect the device to the network from the device LAN port, then the setting will not be valid. The value is 0 by default. AKUVOX SMART INTERCOM www.akuvox.com 12 R49G Guard Phone Administrator Guide PC Port Priority: select the PC port priority from 0-9. The higher the number is, the higher priority will be given to the VLAN in terms of sending out the data packets to the devices in the VLAN when the network congestion occurs. PC Port ID (1-4095): This parameter does not need to be filled in by the users.The ID is 1 by default. LAN Port Settingtick the check box to enable the LAN port setting, if you want to connect the device to the VLAN network from LAN port on the device. R49 has two type of ports for the network connection, one is the PC port and the other is LAN port. If you set LAN port for the VLAN network connection and connect the device to the network from the device PC port, then the setting will not be valid. The value is 0 by default. LAN Port Priority: select the PC port priority from 0-9. The higher the number is, the higher priority will be given to the VLAN in terms of sending out the data packets to the devices in the VLAN when the network congestion occurs. LAN Port ID (1-4095): leave this field blank, as this parameter does not need to be filled in by the users. The ID is 1 by default. AKUVOX SMART INTERCOM www.akuvox.com 13 4. Access the Device Web Interface R49G Guard Phone Administrator Guide You can enter the device IP address on the web browser in order to log in the device web interface by user name and password admin/admin where you can configure and adjust parameter etc. Note:
Google Chrome browser is strongly recommended. The Initial user name and password are admin and please be case-sensitive to the user names and passwords entered. AKUVOX SMART INTERCOM www.akuvox.com 14 5.Language and Time Setting R49G Guard Phone Administrator Guide 5.1. Language Setting When you first set up the device, you might need to set the language to your need or you can do it later . And the language can either be set up directly on the device or on the device web interface according to your preference. 5.1.1.Language Setting on the Device Language setting can be configured on the device and on the device web interface that allows you to select or change the language for screen display To configure the language display, you can slide down your finger twice on the device home screen and click on and go to Network&internet >
System>Languages&input interface. AKUVOX SMART INTERCOM www.akuvox.com 15 R49G Guard Phone Administrator Guide Language Setting on the Web Interface You can configure the language display on the device web interface. You can go to Phone >Time/Lang > LCD Language. 5.2. Time Setting Time setting can be set up on the device and on the device web interface in terms of time zone, date and time format etc. 5.2.1.Time Setting on the Device To configure the time setting, you can slide down your finger twice on the device home screen and click on System>Date&time. and go to Network&internet >
Parameter Set-up AKUVOX SMART INTERCOM www.akuvox.com 16 R49G Guard Phone Administrator Guide Automatic date&time: when you switch on automatic time and date, the time and date will be automatically synchronized with the NTP server (Network Time Protocol. You can switch off the function if you want to set up the time and date manually. Set date: set up the date manually when the automatic date& time function is switched off. However, the date can not be set up manually when the automatic date&time function is switched on. Set Time: set up the time manually when the automatic date& time function is switched off. However, the time can not be set up manually when the automatic date&time function is switched on. Select time zone: select the specific time zone depending on when the device is used. The default time zone is GMT+0.00. Automatic 24-hour format: switch on this function if you want the time to displayed in 24-hour format. Use 12-hour format: switch on this function if you want to time to displayed in 12-hour format. However, you cannot set the 12-hour time display if automatic 24 hour format is switched on. 5.2.2.Time Setting on the Web Interface You can configure the time setting on the web Phone > Time/Lang interface by setting up the NTP server address that you obtained to automatically synchronize your time and date for the device. And when your time zone is selected, the device will automatically notify the NTP server of its time zone so that the NTP server can synchronize the time zone setting in your device. Parameter Set-up:
AKUVOX SMART INTERCOM www.akuvox.com 17 NTP Server: enter the NTP server you obtained in the NTP server field. R49G Guard Phone Administrator Guide AKUVOX SMART INTERCOM www.akuvox.com 18 6.Screen Display Configuration R49G Guard Phone Administrator Guide R49G guard phone allows you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preference. 6.1. LCD Screen Brightness Setting You can adjust the guard phone screen display brightness. To configure the language display, you can slide down your finger twice on the device home screen and click on and go to Display > Brightness Level. AKUVOX SMART INTERCOM www.akuvox.com 19 R49G Guard Phone Administrator Guide 6.2. Wallpaper Setting You can customize your wallpaper on the device by selecting the static and dynamic pictures from Gallery, Live Wall papers and Wall papers. Wall paper will appear when the device goes in to sleep mode or in to the lock screen status.To configure the language display, you can slide down your finger and go to Display >
twice on the device home screen and click on Wallpaper. AKUVOX SMART INTERCOM www.akuvox.com 20 R49G Guard Phone Administrator Guide 6.3. Sleep Mode Setting You can set the timing for the device to go in to sleep mode. For example, if you set it as 1 minute then the device will go into sleep mode when there is no operation occurred for 1 minute. However if you set it as Never, then the device will never go into sleep mode. To configure the sleep mode, you can and slide down your finger twice on the device home screen and click on AKUVOX SMART INTERCOM www.akuvox.com 21 go to Display > Sleep. R49G Guard Phone Administrator Guide 6.4. Font size Setting You can set up the font size for the screen display. To configure the font size, can slide down your finger twice on the device home screen and click you and go to Display > Font size. on AKUVOX SMART INTERCOM www.akuvox.com 22 R49G Guard Phone Administrator Guide 6.5. Home Screen Display Setting You can choose your home screen display among three options: Classic, Only Phone And Monitor, Home Care. To select the home screen, you can go to Phone > Preference > HomePage on the device web interface. 6.6. Screen Lock Setting You can set up screen lock on the guard phone for the security purpose. To set up the screen lock, you can slide down your finger twice on the device home screen and click on and go to Security, then click on Screen lock and Lock screen preference to configure the screen lock feature and screen lock message and notification display respectively. AKUVOX SMART INTERCOM www.akuvox.com 23 Configure Screen Lock Type R49G Guard Phone Administrator Guide Parameter Set-up:
None: select None if you want to disable the screen lock function. Swipe: select Swipe if you want to replace other types of screen lock with upward swipe on the screen for the screen unlock. Patten: set up the patter for the screen unlock. PIN: set up the screen unlock PIN code. Password: set up the password for the screen unlock when the device starts up. AKUVOX SMART INTERCOM www.akuvox.com 24 Configure Screen Lock Message and Notification R49G Guard Phone Administrator Guide Parameter Set-up:
On lock screen select notification display among three options as follows:
No. Parameters Description 1 2 3 Show all notification content Hide sensitive contents Dont show notification at all Select it if you allow all the notifications to be displayed on the lock screen. Select it if you do not allow sensitive contents to be displayed on the lock screen if you do not allow any Select notification to be displayed on the lock screen. it Lock screen messageenter for example, the persons name to indicate the owner of the lock screen. AKUVOX SMART INTERCOM www.akuvox.com 25 6.7. Screenshot Setting R49G Guard Phone Administrator Guide You can set up delay time for the device screen capturing, for example, if you set it as 30 seconds later, then the device will start the capturing the current device screen automatically for one time. You can slide down your finger and go to Screenshot twice on the device home screen and click on interface. AKUVOX SMART INTERCOM www.akuvox.com 26 6.8. Screensaver Setting R49G Guard Phone Administrator Guide You can select your screensaver, which will be displayed after the device goes into the sleep mode. To configure the screensaver, you can slide down your finger twice on the device home screen and press on and go to Display > Advanced > Screensaver. You can select four types of screensaver:
Photo Table, Clock, Colors, and Photo Frame. AKUVOX SMART INTERCOM www.akuvox.com 27 6.9. Large text Setting Screen Display R49G Guard Phone Administrator Guide R49G guard phone allows you to amplify everything shown on the screen so that you see everything on the screen with greater ease. To do it, you can and slide down your finger twice on the device home screen and click on go to Display > Advanced > Display size. AKUVOX SMART INTERCOM www.akuvox.com 28 7.Sound and Volume Configuration R49G Guard Phone Administrator Guide R49G door phone provides you with various types of ringtone, volume, to configure sound, volume, and ringtone, you can slide down your finger twice on the device home screen and press and go to Sound. 7.1. Sound and Volume Configuration on the Device Configure Basic Sound and Volume Setting Parameter Set-up:
Media Volume: adjust the media volume by moving the dot. Call volume: adjust the speaker volume during the call. Ring Volume: adjust the outgoing call volume. Alarm Volume: adjust the alarm volume. AKUVOX SMART INTERCOM www.akuvox.com 29 R49G Guard Phone Administrator Guide Parameter Set-up:
Tone HandFree/HandSet/HeadSet: the volume of ring tone when there is an incoming call with handfree, handset or headset mode. Talk HandFree/HandSet/HeadSet: the volume during talking of handfree, handset ot headset mode. 7.1.1.Sound and Volume Configuration on the Web Interface. You can select Ringtone volume for the device on the web interface: Phone >
Preference> Ringtone. AKUVOX SMART INTERCOM www.akuvox.com 30 R49G Guard Phone Administrator Guide Parameter Set-up:
Keypad Press sound: the volume of pressing key. Ringtone volume: select ringtone for incoming calls. AKUVOX SMART INTERCOM www.akuvox.com 31 8.Call Configuration R49G Guard Phone Administrator Guide 8.1. IP call and IP Call Configuration To configure the IP call feature on the device web Phone > Call Feature >
Others interface. Parameter Set-up Direct IP: enable and disable the IP call according to your need. 8.2. SIP Call and SIP Call Configuration You can make SIP call ( Session Initiation Protocol ) in the same way as you do for making the IP calls on the device. However, SIP call parameters related to its account, server, and transport type need to configured first before you can make calls on the device. AKUVOX SMART INTERCOM www.akuvox.com 32 8.2.1.SIP Account Registration R49G Guard Phone Administrator Guide R49G guard phone supports two SIP accounts that can all be registered according to your applications. For example, you can switch between the two SIP accounts. The SIP account can be configured on the device and on the device interface. To configure the SIP account on the device, you can click on on the home screen and go to Account Manager to register the SIP account. AKUVOX SMART INTERCOM www.akuvox.com 33 Parameter Set-up:
R49G Guard Phone Administrator Guide Account: select Account1 or Account2 and switch on the two account according to your need. Register Name: enter the SIP account register Name obtained from the SIP account administrator. User Name: enter the user name obtained from SIP account administrator. Password: enter the password obtained from the SIP server. Display Name: configure the name, for example, the devices name to be shown on the device being called to. 8.2.2.SIP Server Configuration SIP server can be set up for device in order to achieve call session through SIP server between intercom devices. SIP server can be configure on the device and on the device web interface. To perform the SIP account setting on the device:
you can click on register the SIP account. on the home screen and go to Account Manager to AKUVOX SMART INTERCOM www.akuvox.com 34 R49G Guard Phone Administrator Guide Parameter Set-up:
Reg Server IP: enter the Servers IP address number or its URL. Reg Server Port: set up SIP server port for data transmission. Reg Server IP 2: set up the back IP server. 8.3. Data Transmission Type Configuration SIP message can be transmitted in three data transmission protocols: UDP
(User Datagram Protocol), TCP(Transmission Control Protocol),TLS
(Transport Layer Security) and DNS-SRV. In the meantime, you can also identify the server from which the data come from. To do this configuration on web Account > Basic > Transport Type interface. Parameter Setup:
AKUVOX SMART INTERCOM www.akuvox.com 35 UDP:select UDP for unreliable but very efficient transport layer protocol. R49G Guard Phone Administrator Guide UDP is the default transport protocol. TCP: select TCP for Reliable but less-efficient transport layer protocol. TLS: select TLS for Secured and Reliable transport layer protocol. DNS-SRV: select DNS-SRV to obtain DNS record for specifying the location of services. And SRV not only records the server address but also the server port. Moreover, SRV can also be used to configure the priority and the weight of the server address. 8.4. Call Setting 8.4.1.Call Auto-answer Configuration R49G guard phone will auto answer incoming calls if call auto-answer is enabled and auto answer number is set up . To enable or disable on web Account > Advanced > Call > Auto Answer interface. And set up the corresponding auto answer parameters on web Phone > Call Feature >
Others interface. AKUVOX SMART INTERCOM www.akuvox.com 36 R49G Guard Phone Administrator Guide Parameter Set-up:
Auto Answer (direct IP): turn on the the Auto Answer function by ticking the square box . Auto Answer Number: the Auto answer whitelist which means you can add some specific numbers here, the call from these numbers will be answered automatically. AKUVOX SMART INTERCOM www.akuvox.com 37 R49G Guard Phone Administrator Guide Answer Mode: set up the video or audio mode you preferred for answering the call automatically. Auto Answer Delay: set up the delay time (from 0-30 sec.) before the call can be answered automatically. For example, if you set the delay time as 1 second, then the call will be answered in 1 second automatically. Auto Answer (Direct IP): auto answer for direct IP call. 8.4.2. Enable SIP-hacking Prevention . Internet phone eavesdropping is a kind of network attack, which aims to eavesdrop on the communication sessions of others in an unauthorized way. Attackers can use this malicious activity to capture and read content containing sensitive and confidential information. SIP hacking prevents SIP call from hacking in the Internet. To do this configuration on the web Account > Advanced > Call interface. Parameters Set-up:
Prevent SIP Hacking: enable to active this feature during using sip call. AKUVOX SMART INTERCOM www.akuvox.com 38 This feature is only available for SIP call, not IP call. R49G Guard Phone Administrator Guide 8.5. Emergency Call Setting Emergency call is used to initiated emergency calls to the three pre-defined emergency contacts for the urgent help, especially for the elders and children. You can press on SOS on the home screen to initiate emergency calls (SOS number). 8.5.1.SOS Number Setting SOS numbers need to be set up in the device web interface before you are allowed to make SOS calls. You can set up a maximum of three SOS numbers which can be initiated automatically when press on SOS on the home screen when emergency occurred. To set up SOS number, you can go to Phone > Intercom > Emergency Call. Parameters Set-up:
Number 1/2/3: set up three SOS numbers, which will be called to when you press SOS on the device home screen. Emergency Call Timout: Set up the timeout for each number. Once users call out, if the other side does not answer within the timeout, indoor monitors will continue to call the next number. AKUVOX SMART INTERCOM www.akuvox.com 39 8.6. Call Forwarding Setting R49G Guard Phone Administrator Guide Call Forward is a feature used to redirect an incoming call to the specific third party. Users can redirect the incoming call based on different scenarios. forward has three modes: Always Forward/ No Answer Typically, call Forward/Busy Forward. 8.6.1.Call Forwarding Configuration on the Device To do the configuration on the device, click on and go to Call Settings. Parameter Set-up:
Account: To choose which account to implement call forwarding feature. Always Forwarding: To enable always forwarding function; all incoming calls will be automatically forwarded to a specific number. AKUVOX SMART INTERCOM www.akuvox.com 40 Call Forward Busy: To enable busy forwarding function; incoming calls will be forwarded to a specific number if phone is busy. R49G Guard Phone Administrator Guide No Answer Forwarding: To enable no answer forwarding function;
incoming calls will be forwarded to a specific number if phone is not picked within no answer ring time. Forward Number: To enter the specific forward number if R49 guard phone enables always forward / busy forward / no answer forward. 8.6.2.Call Forwarding Configuration on the Web Interface To set up forward function on web Phone > Call Feature > Forward Transfer interface. Parameter Set-up:
Account: to choose which account to implement call forwarding feature. AKUVOX SMART INTERCOM www.akuvox.com 41 R49G Guard Phone Administrator Guide Always Forward: to enable always forwarding function; all incoming calls will be automatically forwarded to a specific number. Busy Forward: to enable busy forwarding function; incoming calls will be forwarded to a specific number if phone is busy. No Answer Forward: to enable no answer forwarding function; incoming calls will be forwarded to a specific number if phone is not picked within no answer ring time. Target Number: to enter the specific forward number if R49 guard phone enables always forward / busy forward / no answer forward. 8.7. Quick Dial By Number Replacement If you want to replace the long and complex dial number with a shorter number that can be memorized at greater ease and convenience for making calls, you can configure the dial number replacement on the device and on the device web interface. You can replace a multiple device dial numbers such as IP address with only one short number. You can press configuration. As well as on the web Phone > Dial Plan interface. and go to Dial Plan on the device screen for the AKUVOX SMART INTERCOM www.akuvox.com 42 R49G Guard Phone Administrator Guide Parameter Set-up:
Account: select the account to which you want to apply dial number replacement. The account is Auto by default ( to call out from the account in which the dial number has been registered). You can select either account 1 or account 2 from which the number can be dial out. if you have registered the dial number in both Account 1 and Account 2 , then the number will be called out from Account 1 by default. Prefix: enter the short number to replace the dial number you wish to replace. Replace : enter the dial number(s) you wish to replace. For example if you replace five original dial numbers with a common short number such as AKUVOX SMART INTERCOM www.akuvox.com 43 R49G Guard Phone Administrator Guide 101 then the five intercom devices with the dial number will be called to at the same time when you dial 101. 8.8. Area Code Area codes are also known as NPAs (Numbering Plan Areas). They usually indicate different geographical areas within one country. If entered numbers match the predefined area code rule, the phone will automatically prefix outgoing number with area code. You can press and go to Dial Plan on the device screen for the configuration. Parameter Set-up:
Min Length (1-15): set the minimum length of the SIP number. Max Length(1-15):set the maximum length of the SIP number Account: select the account for which you want to apply the area code function. 8.8.1.Dial Now Dial Now is a function that allows you to set up a number that can be AKUVOX SMART INTERCOM www.akuvox.com 44 R49G Guard Phone Administrator Guide automatically dialed out as you enter the number, without pressing the dial button. You can click on and go to Dial Plan and switch from Dial plan to Dial now to do the setting. Parameter Set-up:
All Dial Delay Allow user configure dial now delay time for dial now.It means user can configure the IP phone to dial out the phone number automatically after the designated delay time if it match any dial now rule. Dial Now Delay0-15set up the delay time from 0 to 15 seconds. AKUVOX SMART INTERCOM www.akuvox.com 45 9.Intercom Message R49G Guard Phone Administrator Guide You can check, create, and clear messages as needed on the Message screen. You can press Message to create a new text message and press Delete to delete the existing messages. AKUVOX SMART INTERCOM www.akuvox.com 46 Parameter Set-up:
R49G Guard Phone Administrator Guide New Message: press this icon to create a new message. Delete: press this icon to clear the messages that have been selected. Cancel: press Cancel for the cancellation. AKUVOX SMART INTERCOM www.akuvox.com 47 10. Audio& Video Configuration R49G Guard Phone Administrator Guide 10.1.Audio Codec Configuration iLBC_15_2, Akuvox R49G supports six types of Audio Codec (iLBC_13_3, PCMU, PCMA, G729, G722) for encoding and decoding the audio data during the call session. Each type of Audio Codec varies in terms of sound quality. You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network environment. To do the configuration on web Account > Advanced > Audio Codecs interface. Please refer to the bandwidth consumption and sample rate for the four audio codec types below:
Codec Type Bandwidth Sample Rate PCMA PCMU G729 G722 iLBC_13_3 iLBC_15_2 Consumption 64 kbit/s 64 kbit/s 8 kbit/s 64 kbit/s 8,16 kbit/s 8,16 kbit/s 8kHZ 8kHZ 8kHZ 16kHZ 13.3kHZ 15.2kHZ AKUVOX SMART INTERCOM www.akuvox.com 48 10.2.CNG configuration R49G Guard Phone Administrator Guide R49G allows you to set up CNG (Comfort Noise Generator)during the call. When CNG function is enabled you will be able to hear a comfortable noise in the moment when both side are not talking during a call. You can press and press Audio Settings, then enable the CNG. Parameter Set-up:
CNG(Comfort Noise Generation): Allow R49G to generate comfortable background noise for voice communications during periods of silence in a conversation. It is a part of the silence suppression or VAD Voice Activity Detectionhandling for VoIP technology. CNG, in conjunction with VAD algorithms, quickly responds when periods of silence occur and inserts artificial noise until voice activity resumes. The insertion of artificial noise gives the illusion of a constant transmission stream, so that background sound is consistent throughout the call and the listener does not think the line has released. AKUVOX SMART INTERCOM www.akuvox.com 49 10.3.VAD configuration R49G Guard Phone Administrator Guide VAD Voice Activity Detection) is a function used for the detection of the existence of the audio signal during the call. When VAD detects a certain interval of silence during the call, then it will replace the bigger audio packets with the smaller packet of CNG packets, thus creating the CNG that you will hear while reducing the data transmission cost and bandwidth consumption. and go to Audio Settings, then enable the To enable VAD, you can press VAD. Parameter Set-up:
VAD(Voice Activity Detection): Allow IP phone to detect the presence or absence of human speech during a call. When detecting period of silence, VAD replaces that silence efficiently with special packets that indicate silence is occurring. It can facilitate speech processing, and deactivate some processes during non-speech section of an audio session. It can avoid unnecessary coding or transmission of silence packets in VoIP applications, saving on computation and network bandwidth. AKUVOX SMART INTERCOM www.akuvox.com 50 10.4.AGC configuration R49G Guard Phone Administrator Guide AGC (Automatic Gain Control) is a function that is used for the acoustic gain control. It is used in the scenario when the smaller audio input will be amplified and compensated automatically for a larger audio volume as speaker on the other side does not speak to the microphone close enough. Parameter Set-up:
AGC (Sending-side): enable it so that audio output can be automatically amplified before it reaches the receiver side. AGC(Receiving-side):enable it so that the audio input can be automatically amplified as it accept the audio output. AGC Target (1-20dB): fill in the audio compensation value from 1-20 dB according to your need. AKUVOX SMART INTERCOM www.akuvox.com 51 10.5.Net EQ Configuration R49G Guard Phone Administrator Guide In order to ensure the smooth audio data transmission, you are required to set the audio jitter buffer value according to the actual network jitter value. The audio data packets fall within the jitter butter range will be recovered and be resent for the smooth and continuous audio data transmission. You can on the home screen and go to Audio > Net EQ for the configuration. press Parameter Set-up:
Filter Forget factor base(0-255): fill in the audio jitter buffer value according to the actual network jitter value. 10.6.Video Codec Configuration for SIP calls R49G guard phone supports four type of video codces: H265, H264, H263, VP8. you are required to set up a shared video codes between the two sides for the video data transmission and communication. And you can also set up the video codec resolution for the video quality you need.To do the configuration, you can go to Account > Advanced > Video Codecs on the device web interface. AKUVOX SMART INTERCOM www.akuvox.com 52 R49G Guard Phone Administrator Guide Parameter Set-up:
Name: check to select the H264 video codec format for the guard phone video stream. H264 is the video codec by default. Codec Resolution: select the code resolution for the video quality among four options:QCIF, CIF, VGA, 4CIF and 720P according to your actual network environment. The default code resolution is 4CIF. Bitrate: select the video stream bit rate (Ranging from 320-2048). The greater the bitrate, the data transmitted in every second is greater in amount therefore the video will be clearer.. While the default code bitrate is 2048. Payload: select the payload type (ranging from 90-118) to configure audio/video configuration file. The default payload is 104. 10.7.Video Codec Configuration for IP direct calls You can select the IP call video quality by selecting the proper codec resolution according to to your actual network condition. To do so , you can go to Phone>Call Feature > Others. AKUVOX SMART INTERCOM www.akuvox.com 53 R49G Guard Phone Administrator Guide Parameter Set-up:
Direct IP Codec Resolution: select the code resolution for the video quality among four options:QCIF, CIF, VGA, 4CIF and 720P according to your actual network environment. The default code resolution is 4CIF. 10.8.Media Feedback In order to ensure the smooth and continued data transmission for the video call, you are required to set both NACK( Negative Acknowledgement) Tmmbr
(Temporal Max Media Bitrate Request). AKUVOX SMART INTERCOM www.akuvox.com 54 R49G Guard Phone Administrator Guide Parameter Set-up:
NACK: used to reinforce the data transmission during the video call. It in the weak network can be used to prevent loosing data packet environment when discontinued and mosaic video image occurred. Tmmbr:used to indicate the maximum bitrate that receiver can take. 10.9.H264 Setting Parameter Set-up:
Profile: select the video code profile level, the higher the profile is, the more complex and efficient the encoding will be. Base profile is the default setting.. Rate Control: used to control the encoding bitrate. CRF ( Choose one H264 video rate. IDR Intervals(5-100): IDR means Instantaneous Decoding Refresh. It is used to control the process of coding and decoding. AKUVOX SMART INTERCOM www.akuvox.com 55 10.10. Other Video Parameters R49G Guard Phone Administrator Guide You can configure other video parameters such for the video encoding acceleration, color enhancement and image quality on the device. Parameter Set-up:
Hardware Encode Acceleration: enable it to turn on the function to accelerate video encoding on the hardware basis Hardware Decode Acceleration: enable it to turn on the function to accelerate the video decoding on the hardware basis. This function is disabled by default. Color Enhancement: To increase the phone display color. Enabled by default. Image Quality: Users can select Low, Middle or High mode. When you select high, then encoded pictures will be higher in quality and vice versa. AKUVOX SMART INTERCOM www.akuvox.com 56 11. Door Access control R49G Guard Phone Administrator Guide 11.1.Give Access Permission R49G will be able to give door access permission by allowing the number of door entry when it is called by the X916 door phone, then temp key will be generated by the SmartPlus platform before its being sent to specific visitor. AKUVOX SMART INTERCOM www.akuvox.com 57 R49G Guard Phone Administrator Guide 12. Security 12.1.Monitor Setting You can configure the monitor setting on the device You can press Monitor on the home screen then set up monitor. You can enter IP/SIP number of door phone in Device number and fill in device name. Then set up the RTSP is of address. rtsp://deviceIP/live/ch00_0. Enable or disable display in the call. If enabled, when there is an incoming call from the monitor, the video will be displayed. Akuvox format phone RTSP door The the AKUVOX SMART INTERCOM www.akuvox.com 58 R49G Guard Phone Administrator Guide Parameter Set-up:
Device Name: enter the name of the device to be monitored. Device Number: Enter the device number according to your need. Destination URL: enter the URL rtsp://deviceIP/live/ch00_0 of the device to be monitored. Username: enter the user name of the door phone for the authentication . Password: enter the door phone authentication password. 12.2.Alarm You can manage the alarm triggered by the indoor monitors by checking and clearing and dealing with the alarms. You can press Alarm on the device home screen. AKUVOX SMART INTERCOM www.akuvox.com 59 R49G Guard Phone Administrator Guide 12.3.Voice Encryption The encryption function provides you with greater security for the intercom call. And R49G support three modes of voice encryption: SRTP(compulsory), SRTP(Optional), ZRTP(Optional) on web Account > Advanced > Encryption interface. Parameter Set-up:
Voice Encryption: select encryption mode from four options. If you select to Disable it, the call will not be encrypted. SRTP(Compulsory), all audio signals (technically speaking it is RTP streams) will be encrypted to improve security. SRTP(Optional), encrypts voice from the called party, if the called party also enables SRTP, the voice signals will also be encrypted. ZRTP(Optional) is the protocol that the two parties use to negotiate the SRTP session key. AKUVOX SMART INTERCOM www.akuvox.com 60 R49G Guard Phone Administrator Guide 13. Application 13.1.Calendar You can create your account and set up the events and agenda in the calender. You can press on the home screen and go to Calender to set up your calender. AKUVOX SMART INTERCOM www.akuvox.com 61 13.2.Camera R49G Guard Phone Administrator Guide R49G has installed a camera in the front, which allows you to take pictures as need. You can press on on the home screen and go to Camera to take picture and videos as need, and you can also review, edit, delete and share the pictures and videos as needed. AKUVOX SMART INTERCOM www.akuvox.com 62 13.3.Gallery R49G Guard Phone Administrator Guide In the Gallery, all the screenshots, pictures, and videos taken can be checked, edited, deleted, and shared shared. You can press on on the home screen and go to Gallery for the management. AKUVOX SMART INTERCOM www.akuvox.com 63 13.4.Music R49G Guard Phone Administrator Guide and R49G guard phone can also serves as a music player. You can press go to Music and then you can play the music by Artist, Album, Songs, Playlist and check on the music being played. 13.5.Video You can check, delete, and play the the video stored in your guard phone. You can press and go to Video to check and play the videos. AKUVOX SMART INTERCOM www.akuvox.com 64 R49G Guard Phone Administrator Guide 13.6.Explorer Explorer in the R49G serves as a file manager that allows to mange all types of files stored in the device. You can search, check, sort, delete, copy, paste the files in the explorer as needed. You can press and go Explorer. AKUVOX SMART INTERCOM www.akuvox.com 65 13.7.Calculator R49G Guard Phone Administrator Guide The calculator in the device allows to do the calculation as needed while you are on the phone etc. You can press and go Explorer. AKUVOX SMART INTERCOM www.akuvox.com 66 14. Call Log R49G Guard Phone Administrator Guide If you want to check on the calls inclusive of the dial-out calls, received calls, and missed calls in a certain period of time, you can check and search the call log on the device web Contacts > Call Logs interface and export the call log from the device if needed. You can check on call log on the device as well, you go to Phone>Call Logs AKUVOX SMART INTERCOM www.akuvox.com 67 15. Firmware Upgrade R49G Guard Phone Administrator Guide Firmwares of different versions for guard phone can be upgraded on the device web Upgrade > Basic interface. AKUVOX SMART INTERCOM www.akuvox.com 68 16. Backup R49G Guard Phone Administrator Guide Configuration files can be imported from your PC or be exported out of the device to your local PC on the device web Upgrade > Advanced > Others interface if needed. AKUVOX SMART INTERCOM www.akuvox.com 69 17. Auto-provisioning R49G Guard Phone Administrator Guide 17.1.Provisioning Principle Auto-provisioning is a feature used to configure or upgrade the devices in batch via third party servers. DHCP, PNP, TFTP, FTP, HTTPS are the protocols used by the R49G guard phone to access the URL of the address of the third party server which stores configuration files and firmwares, which will then be used to to update the firmware and the corresponding parameters on the guard phone. AKUVOX SMART INTERCOM www.akuvox.com 70 17.2.Introduction to the Configuration Files for R49G Guard Phone Administrator Guide Auto-Provisioning Configuration files have two formats for the auto-provisioning. one is the general configuration files used for the general provisioning and other one is the MAC-based configuration provisioning. The difference between the two types of configuration files is shown as below:
General configuration provisioning: a general file is stored in a server from which all the related devices will be able to download the same configuration file to update parameters on the devices. For example cfg. MAC-based configuration provisioning: MAC-based configuration files is used for the auto-provisioning on a specific device as distinguished by its unique MAC number. And the configuration files named with device MAC number will be matched automatically with the device MAC number before being downloaded for the provisioning on the specific device. Note:
If a server has these two types of configuration files, then IP devices will first access the general configuration files before accessing the MAC-based configuration files. 17.3.Autop Schedule Akuvox provides you with different Autop methods that enable the indoor monitor to perform provisioning for itself in a specific time according to your AKUVOX SMART INTERCOM www.akuvox.com 71 schedule. To set up the schedule on device web Upgrade > Advanced >
Automatic Autop interface. R49G Guard Phone Administrator Guide Parameter Set-up:
Power On: select Power on, if you want the device to perform Autop every time it boots up. Repeatedly: select Repeatedly, if you want the device to perform autop according to the schedule you set up. Power On + Repeatedly: select Power On + Repeatedly if you want to combine Power On Mode and Repeatedly mode that will enable the device to perform Autop every time it boots up or according to the schedule you set up. Hourly Repeat: select Hourly Repeat if you want the device to perform Autop every hour. 17.4.DHCP Provisioning Configuration Auto-provisioning URL can also be obtained using DHCP option which allows device to send a request to a DHCP server for a specific DHCP option code. If you wan to use Custom Option as defined by users with option code range AKUVOX SMART INTERCOM www.akuvox.com 72 from 128-255), you are required to configure DHCP Custom Option on the web Upgrade > Advanced > Automatic Autop interface. R49G Guard Phone Administrator Guide Note:
The custom Option type must be a string. The value is the URL of TFTP server. AKUVOX SMART INTERCOM www.akuvox.com 73 R49G Guard Phone Administrator Guide Parameter set-up:
Custom Option: enter the DHCP code that matched with corresponding the find the configuration file sever for URL so that device will configuration or upgrading. DHCP Option 66: If none of the above is set, the device will automatically use DHCP Option 66 for getting the upgrade server URL. This is done within the software and the user does not need to specify this. To make it work, you need to configure the DHCP server for the option 66 with the update server URL in it. DHCP Option 43: If the device does not get an URL from DHCP Option 66, it will automatically use DHCP Option 43. This is done within the software and the user does not need to specify this. To make it work, you need to configure the DHCP server for the option 43 with the update server URL in it. Note:
The general configuration file for the in-batch provisioning is with the format cfg taking R49G as an example r000000000049.cfg
( 10 zeros in total while the MAC-based configuration file for the specific device provisioning is with the format MAC_Address of the device.cfg, for example 0C110504AE5B.cfg. AKUVOX SMART INTERCOM www.akuvox.com 74 17.5.Static Provisioning Configuration R49G Guard Phone Administrator Guide You can manually set up a specific server URL for downloading the firmware or configuration file on device web Upgrade > Advanced > Automatic Autop interface. If an autop schedule is set up, the indoor monitor will perform the auto provisioning on a specific timing according to autop schedule you set up. In addition,TFTP, FTP, HTTP, and HTTPS are the protocols that can be used for upgrading the device firmware and configuration. Parameter set-up:
URL: set up tftphttphttpsftp server address for the provisioning User Name: set up a user name if the server needs an user name to be accessed to otherwise leave it blank. AKUVOX SMART INTERCOM www.akuvox.com 75 R49G Guard Phone Administrator Guide Password: set up a password if the server needs a password to be accessed to otherwise leave it blank. Common AES Key: set up AES code for the intercom to decipher general Auto Provisioning configuration file. AES Key (MAC): set up AES code for the intercom to decipher the MAC-based auto provisioning configuration file. Note:
AES is one type of encryption, it should be configured only when the config file is encrypted with AES, otherwise leave the field blank. Note:
Sever Address format:
TFTP: tftp://192.168.0.19/
FTP: ftp://192.168.0.19/ (allows anonymous login) ftp://username:password@192.168.0.19/(requires a user name and password) HTTP: http://192.168.0.19/ (use the default port 80) http://192.168.0.19:8080/ (use other ports, such as 8080) HTTPS: https://192.168.0.19/ (use the default port 443) Tip:
Akuvox do not provide user specified server. Please prepare TFTP/FTP/HTTP/HTTPS server by yourself. AKUVOX SMART INTERCOM www.akuvox.com 76 18. Debug R49G Guard Phone Administrator Guide 18.1.System Log for Debugging System log in the indoor monitor can be used for debugging purpose. If you want to export the system out to a local PC or to a remote server for debugging , you can set up the function on the web Upgrade > Advanced >
System Log interface. Parameter Set-up:
LogLevel: select log levels from 1 to 7 levels. You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose. The default log level is 3.the higher the level is, the more complete the log is. Export Log: click the Export tab to export temporary debug log file to a local PC. Export Debug Log: click the Export tab to export debug log file to a local PC. AKUVOX SMART INTERCOM www.akuvox.com 77 R49G Guard Phone Administrator Guide Remote System Log: select Enable or Disable if you wan to enable or disable the remote system log. Remote System Server: enter the remote server address to receive the the device And the remote server address will be provided by Akuvox technical support. 18.2.PCAP for Debugging PCAP in R49G guard phone is used to capture the data package going in and out of the devices for debugging and troubleshooting purpose. You can set up the PCAP on the device web Upgrade > Advanced > PCAP interface properly before using it. Parameter Set-up:
PCAP: clickStart tab and Stop tab to capture the a certain range of data p ackets before clicking Export tab to export the data packets to you Local PC. PCAP Auto Refresh: select Enable or Disable to turn on or turn off the PCAP auto fresh function. If you set it as Enable then the PCAP will continue to capture data packet even after the data packets reached its 1M maximum in capacity. If you set it as Disable the PCAP will stop data packet capturing when the data packet captured reaches the maximum capturing capacity of 1MB. AKUVOX SMART INTERCOM www.akuvox.com 78 18.3.User Agent R49G Guard Phone Administrator Guide User agent is used for the identification purpose when you are doing analysis on the SIP data packet. To do this configuration on web Account > Advanced interface. AKUVOX SMART INTERCOM www.akuvox.com 79 19. Password Modification R49G Guard Phone Administrator Guide 19.1.Modify Device Web Interface Password To modify web interface password, you can do it on device web Securtiy >
Basic > Web Password Modify interface. Select "Admin" for the administrator account and " User" for the User Account. Note:
There are two accounts, one is admin, its password is admin, the other is user, its password is user. 19.2.Configure Web Interface Automatic Log-out You can set up the web interface automatic log-out timing, requiring re-login by entering the user name and the passwords for the security purpose or for the convenience of operation. You can go to Security > Basic > Session Time Out. AKUVOX SMART INTERCOM www.akuvox.com 80 R49G Guard Phone Administrator Guide AKUVOX SMART INTERCOM www.akuvox.com 81 20. System Reboot&Reset R49G Guard Phone Administrator Guide 20.1.Reboot If you want to reboot the device system, you can operate it on the device web Upgrade > Basic interface as well. More over, you can set up schedule for the device to be restarted. To set up the device reboot schedule on web Upgrade > Advanced > Reboot Schedule interface. AKUVOX SMART INTERCOM www.akuvox.com 82 20.2.Reset R49G Guard Phone Administrator Guide Device system can be reset on device web interface and on the device. 20.2.1. Reset on the web interface You can go to Upgrade > Basic for the configuration. 20.2.2. Reset on the device To reboot the system setting on the device, so you can slide down your finger twice on device home screen and press on and go to system > Reset Options>Erase all data (factory reset). AKUVOX SMART INTERCOM www.akuvox.com 83 R49G Guard Phone Administrator Guide AKUVOX SMART INTERCOM www.akuvox.com 84 R49G Guard Phone Administrator Guide 21. Abbreviations ACS: Auto Configuration Server Auto: Automatically AEC: Configurable Acoustic and Line Echo Cancelers ACD: Automatic Call Distribution Autop: Automatical Provisioning AES: Advanced Encryption Standard BLF: Busy Lamp Field COM: Common CPE: Customer Premise Equipment CWMP: CPE WAN Management Protocol DTMF: Dual Tone Multi-Frequency DHCP: Dynamic Host Configuration Protocol DNS: Domain Name System DND: Do Not Disturb DNS-SRV: Service record in the Domain Name System FTP: File Transfer Protocol GND: Ground HTTP: Hypertext Transfer Protocol HTTPS: Hypertext Transfer Protocol Secure Socket Layer IP: Internet Protocol ID: Identification IR: Infrared LCD: Liquid Crystal Display LED: Light Emitting Diode MAX: Maximum POE: Power Over Ethernet PCMA: Pulse Code Modulation A-Law AKUVOX SMART INTERCOM www.akuvox.com 85 R49G Guard Phone Administrator Guide PCMU: Pulse Code Modulation -Law PCAP: Packet Capture PNP: Plug and Play RFID: Radio Frequency Identification RTP: Real-time Transport Protocol RTSP: Real Time Streaming Protocol MPEG: Moving Picture Experts Group MWI: Message Waiting Indicator NO: Normal Opened NC: Normal Connected NTP: Network Time Protocol NAT: Network Address Translation NVR: Network Video Recorder ONVIF: Open Network Video Interface Forum SIP: Session Initiation Protocol SNMP: Simple Network Management Protocol STUN: Session Traversal Utilities for NAT SNMP: Simple Mail Transfer Protocol SDMC: SIP Devices Management Center TR069: Technical Report069 TCP: Transmission Control Protocol TLS: Transport Layer Security TFTP: Trivial File Transfer Protocol UDP: User Datagram Protocol URL: Uniform Resource Locator VLAN: Virtual Local Area Network WG: Wiegand AKUVOX SMART INTERCOM www.akuvox.com 86 22. FAQ R49G Guard Phone Administrator Guide Q1: Do Akuvox devices support opus codec?
A1: For now, only Akuvox Android video IP phone R48G can support Opus audio codec. Door phone and indoor monitor still not supports. Q2:What operation system is R49G?
A2:Android 9.0. Q3:Can I install apps at Akuvox R49G A3:R49G is based on Android 9.0 system, You can install third party apps as your wish. Q4:Can I communicate other indoor monitor with R49G?
A4:Akuvox device can communicate with each other, no matter it is indoor monitor,door phone or ip phone. Of course indoor monitor can call to other indoor monitor, also if you want, you can set other indoor monitor as auto answer mode. AKUVOX SMART INTERCOM www.akuvox.com 87 23. Contact US R49G Guard Phone Administrator Guide For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products. AKUVOX SMART INTERCOM www.akuvox.com 88
1 2 3 | ID Label and Label Location | ID Label/Location Info | 312.68 KiB | February 28 2022 |
WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5709195.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case
1 2 3 | DoS Letter | Cover Letter(s) | 103.99 KiB | February 28 2022 |
WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5709190.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case Company: AKUVOX (XIAMEN) NETWORKS CO., LTD. Add: 10/F, No.56, Software Park II , Xiamen, China Tel: 086-0591-83057798 Fax: 086-0591-83057798 Email: yang@akuvox.com To:
FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Declaration of Similarity Dear Sir or Madam, We, AKUVOX (XIAMEN) NETWORKS CO., LTD., hereby declare that VP-R49G, FCC ID: 2AHCR-VPR49G, and its series models R49G are identical except the name. Please contact me should there be need for any additional clarification or information. Signature :
Printed Name: Bo Yang Title: Manager
1 2 3 | FCC Long Term Confidential Authorization | Cover Letter(s) | 81.96 KiB | February 28 2022 |
WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5709191.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case AKUVOX (XIAMEN) NETWORKS CO., LTD. Add: 10/F, No.56, Software Park II , Xiamen, China Tel: 086-0591-83057798 Fax: 086-0591-83057798 Email: yang@akuvox.com FCC Confidential Authorization Date: 2022-01-19 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request regarding application for certification of FCC ID: 2AHCR- VPR49G In accordance with Sections 0.457 and 0.459 of the Commissions Rules, AKUVOX (XIAMEN) NETWORKS CO., LTD. hereby requests long-term confidential treatment of information accompanying this application as outlined below:
Block Diagram Schematics Operation Description The above materials contain proprietary and confidential information not customarily released to the public. The public disclosure of these materials provides unjustified benefits to its competitors in the market. Sincerely, Signature:
Printed Name: Bo Yang Title: Manager QA-FR-171-A
1 2 3 | Power of Attorney Letter | Cover Letter(s) | 64.84 KiB | February 28 2022 |
WARNING:pdfminer.pdfpage:The PDF <_io.BufferedReader name='/Volumes/Scratch/Incoming/eg-scratch/5709192.pdf'> contains a metadata field indicating that it should not allow text extraction. Ignoring this field and proceeding. Use the check_extractable if you want to raise an error in this case Company: AKUVOX (XIAMEN) NETWORKS CO., LTD. Add: 10/F, No.56, Software Park II , Xiamen, China Tel: 086-0591-83057798 Fax: 086-0591-83057798 Email: yang@akuvox.com FCC Authorization Date: 2022-01-19 FEDERAL COMMUNICATIONS COMMISSION Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Agent Authorization To whom it may concern:
We , AKUVOX (XIAMEN) NETWORKS CO., LTD., Hereby authorizes China Certification ICT Co., Ltd (Dongguan) to act on its behalf in all matters relating to application for Equipment authorization, including the signing of all documents relating to these matters. All acts carried out by China Certification ICT Co., Ltd (Dongguan) on our behalf shall have the same effect as our own action. We, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. This authorization is valid until further written notice from the applicant. Sincerely Yours, Clients signature Printed Name: Bo Yang Title: Manager QA-FR-170-B
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2022-02-28 | 2412 ~ 2462 | DTS - Digital Transmission System | Original Equipment |
2 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | ||
3 | JAB - Part 15 Class B Digital Device |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 | Effective |
2022-02-28
|
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1 2 3 | Applicant's complete, legal business name |
AKUVOX (XIAMEN) NETWORKS CO., LTD.
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1 2 3 | FCC Registration Number (FRN) |
0025226762
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1 2 3 | Physical Address |
10/F, No.56, Software Park II
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1 2 3 |
Xiamen, N/A
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1 2 3 |
China
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app s | TCB Information | |||||
1 2 3 | TCB Application Email Address |
b******@baclcorp.com
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1 2 3 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
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1 2 3 |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
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app s | FCC ID | |||||
1 2 3 | Grantee Code |
2AHCR
|
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1 2 3 | Equipment Product Code |
VPR49G
|
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app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 | Name |
B****** Y****
|
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1 2 3 | Telephone Number |
086-0********
|
||||
1 2 3 | Fax Number |
086-0********
|
||||
1 2 3 |
y******@akuvox.com
|
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app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 3 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 | Equipment Class | DTS - Digital Transmission System | ||||
1 2 3 | DSS - Part 15 Spread Spectrum Transmitter | |||||
1 2 3 | JAB - Part 15 Class B Digital Device | |||||
1 2 3 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Android IP Video Phones | ||||
1 2 3 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 | Modular Equipment Type | Does not apply | ||||
1 2 3 | Purpose / Application is for | Original Equipment | ||||
1 2 3 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 | Grant Comments | Output power listed is conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. | ||||
1 2 3 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 | Firm Name |
CHINA CERTIFICATION ICT CO., LTD (DONGGUAN)
|
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1 2 3 | Name |
T****** O********
|
||||
1 2 3 | Telephone Number |
0086 ********
|
||||
1 2 3 |
q******@ccttt.com.cn
|
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC | 2402 | 2480 | 0.004 | |||||||||||||||||||||||||||||||||||
1 | 2 | 15C | CC | 2412 | 2462 | 0.318 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0094000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15B | CC |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
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