R20A Door Phone User Manual
About This Manual
Thank you for choosing Akuvox’s R20A door phone. This manual is intended for end users, who need to properly configure the door
phone. This manual is applicable to 220.30.xxx.xxx version, and it provides an overview of the most essential functions and features
of the product. Please visit Akuvox forum or consult technical support for any new information or latest firmware.
Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.
FCC Caution:
Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and,
if not
installed and used in accordance with the instructions, may cause harmful
interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Content
1. Product Overview............................................................................................................................................................................................... 1
1.1. Product Description.................................................................................................................................................................................... 1
1.2. Connector Introduction...............................................................................................................................................................................2
1.3. LED Status Information..............................................................................................................................................................................3
2. Daily Use............................................................................................................................................................................................................... 4
2.1. Making a Call...............................................................................................................................................................................................4
2.2. Receiving a Call.......................................................................................................................................................................................... 4
2.3. Unlock...........................................................................................................................................................................................................5
2.3.1. Unlock by RF Card........................................................................................................................................................................... 5
2.3.2. Unlock by DTMF Codes.................................................................................................................................................................. 5
R20A
User Manual
1. Product Overview
1.1. Product Description
Akuvox R20A is a SIP-compliant, hands-free one button video
outdoor phone. It can be connected with Akuvox indoor monitors for
remote access controlling and monitoring. Users can communicate
with visitors via audio and video calls, and unlock the door if they
need. Users can also use RFID cards to unlock the door. It is
applicable in villas, offices and so on.
Figure 1.1 Product Description
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1.2. Connector Introduction
Ethernet(POE): Ethernet (POE) connector which can provide both
power and network connection.
12V/GND: External power supply terminal if POE connector is not
available.
WG_D0/WG_D1: Wiegand terminal.
DOORA/B: Trigger signal input terminal.
RelayA/B (NO/COM/NC): Relay control terminal.
Note: The general door phone interface diagram is only for
reference.
Figure 1.2.1 Connector Introduction
Figure 1.2.2 General interface
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1.3. LED Status Information
LED Status
Description
Blue
Always on
Normal status
Red
Green
Pink
Flashing
Flashing
Flashing
Flashing
Calling
Network is unavailable
Receiving a call
Upgrading
Always on
Talking on a call
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2. Daily Use
2.1. Making a Call
Press the call button to call out
the predefined number or IP
address and if LED turns green,
it means the call has been
answered.
2.2. Receiving a Call
Users can use IP phone or indoor monitor to call R20A and R20A
will answer it automatically by default. If auto answer is disabled,
pressing call button to answer the incoming call.
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2.3. Unlock
2.3.1. Unlock by RF Card
Place the predefined user cards in RFID card reader to unlock.
Under normal conditions, R20A will announce “The door is now
opened”. Both 13.56MHz and 125KHz RFID cards are supported
on R20A.
2.3.2. Unlock by DTMF Codes
Users can press the predefined DTMF code from an answer unit to
remotely unlock the door during the call. Users will also hear “The
door is now opened.”
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Abbreviations
ACS: Auto Configuration Server
DNS-SRV: Service record in the Domain Name System
Auto: Automatically
FTP: File Transfer Protocol
AEC: Configurable Acoustic and Line Echo Cancelers
GND: Ground
ACD: Automatic Call Distribution
Autop: Automatical Provisioning
AES: Advanced Encryption Standard
BLF: Busy Lamp Field
COM: Common
CPE: Customer Premise Equipment
CWMP: CPE WAN Management Protocol
DTMF: Dual Tone Multi-Frequency
HTTP: Hypertext Transfer Protocol
HTTPS: Hypertext Transfer Protocol Secure
IP: Internet Protocol
ID: Identification
IR: Infrared
LCD: Liquid Crystal Display
LED: Light Emitting Diode
MAX: Maximum
DHCP: Dynamic Host Configuration Protocol
POE: Power Over Ethernet
DNS: Domain Name System
DND: Do Not Disturb
PCMA: Pulse Code Modulation A-Law
PCMU: Pulse Code Modulation µ-Law
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PCAP: Packet Capture
PNP: Plug and Play
SIP: Session Initiation Protocol
SNMP: Simple Network Management Protocol
RFID: Radio Frequency Identification
STUN: Session Traversal Utilities for NAT
RTP: Real-time Transport Protocol
SNMP: Simple Mail Transfer Protocol
RTSP: Real Time Streaming Protocol
SDMC: SIP Devices Management Center
MPEG: Moving Picture Experts Group
TR069: Technical Report069
MWI: Message Waiting Indicator
TCP: Transmission Control Protocol
NO: Normal Opened
NC: Normal Connected
NTP: Network Time Protocol
NAT: Network Address Translation
NVR: Network Video Recorder
TLS: Transport Layer Security
TFTP: Trivial File Transfer Protocol
UDP: User Datagram Protocol
URL: Uniform Resource Locator
VLAN: Virtual Local Area Network
ONVIF: Open Network Video Interface Forum
WG: Wiegand
For more information about the product, please visit us at www.akuvox.com or feel free to contact us by
Contact us
Sales email: sales@akuvox.com
Technical support email: techsupport@akuvox.com
Telephone: +86-592-2133061 ext.7694/8162
We highly appreciate your feedback about our products.