FCC ID: 2AHCR-R20K Door Phone

R20K Door PhoneAdmin Guide About This Manual Thank you for choosing Akuvoxs R20Kdoor phone. This manual is intended for end userswho need to properly configure the door phone. This manualis applicable to 20.30.3.xx version, and it provides allfunctions configurations of R20K. Please visit Akuvox forum or consult technical support for any new information or latest firmware. Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter. Content 1. Product Overview ........................................................................................................................................................................... 1 1.1. Product Description ................................................................................................................................................................. 1 1.2. Connector Introduction ............................................................................................................................................................ 1 2. Daily Use ......................................................................................................................................................................................... 3 2.1. Make a Call ............................................................................................................................................................................. 3 2.2. Receive a Call ......................................................................................................................................................................... 3 2.3. Unlock ..................................................................................................................................................................................... 4 2.3.1. Unlock by Public Pin Codes ........................................................................................................................................... 4 2.3.2. Unlock by Private Pin Codes ......................................................................................................................................... 4 2.3.3. Unlock by RFID Cards ................................................................................................................................................... 5 2.3.4. Unlock by DTMF Codes ................................................................................................................................................. 5 3. Basic Features ................................................................................................................................................................................ 6 3.1. Access the Website Setting ..................................................................................................................................................... 6 3.1.1. Obtain IP Address .......................................................................................................................................................... 6 3.1.2. Access the Device Website ............................................................................................................................................ 6 3.2. Password Modification ............................................................................................................................................................ 7 3.2.1. Modify the Device Admin Code ...................................................................................................................................... 7 3.2.2. Modify the Web Password ............................................................................................................................................. 7 3.3. Phone Configuration ............................................................................................................................................................... 7 3.3.1. Language ....................................................................................................................................................................... 7 3.3.2. Time ............................................................................................................................................................................... 8 3.3.3. Network .......................................................................................................................................................................... 8 3.3.4. Sound ............................................................................................................................................................................ 9 3.4. Intercom Call ........................................................................................................................................................................... 9 3.4.1. Direct IP Call .................................................................................................................................................................. 9 3.4.2. SIP Call ........................................................................................................................................................................ 10 3.4.3. SIP Account ................................................................................................................................................................. 10 3.4.4. SIP Server 1&2 ............................................................................................................................................................ 11 3.4.5. Outbound Proxy Server ............................................................................................................................................... 11 3.4.6. Transport Type ............................................................................................................................................................. 12 3.4.7. NAT .............................................................................................................................................................................. 12 3.4.8. Speed Dial ................................................................................................................................................................... 13 3.4.9. Auto Answer ................................................................................................................................................................. 13 3.4.10. Web Call .................................................................................................................................................................... 14 3.5. Security ................................................................................................................................................................................. 14 3.5.1. Live view ...................................................................................................................................................................... 14 3.5.2. RTSP ........................................................................................................................................................................... 14 3.5.3. ONVIF .......................................................................................................................................................................... 16 3.6. Access Control ...................................................................................................................................................................... 16 3.6.1. Unlock via DTMF ......................................................................................................................................................... 16 3.6.2. Unlock via RFID Card ................................................................................................................................................ 18 3.6.3. Unlock via Pin Code .................................................................................................................................................... 19 3.6.4. Unlock via HTTP command ......................................................................................................................................... 21 3.6.5. Unlock via Exit Button .................................................................................................................................................. 21 3.7. Reboot .................................................................................................................................................................................. 22 3.8. Reset ..................................................................................................................................................................................... 22 4. Advanced Features ...................................................................................................................................................................... 23 4.1. Phone Configuration ............................................................................................................................................................. 23 4.1.1. LED .............................................................................................................................................................................. 23 4.1.2. IR LED ......................................................................................................................................................................... 23 4.1.3. RFID Card Code Display Related ................................................................................................................................ 24 4.2. Intercom ................................................................................................................................................................................ 25 4.2.1. Call Time Related ........................................................................................................................................................ 25 4.2.2. SIP Call Related........................................................................................................................................................... 25 4.2.3. Codec .......................................................................................................................................................................... 26 4.2.4. DTMF ........................................................................................................................................................................... 28 4.2.5. Session Timer .............................................................................................................................................................. 28 4.2.6. Encryption .................................................................................................................................................................... 29 4.2.7. NAT .............................................................................................................................................................................. 29 4.2.8. User Agent ................................................................................................................................................................... 29 4.3. Access Control ...................................................................................................................................................................... 30 4.3.1. Web Relay ................................................................................................................................................................... 30 4.3.2. Wiegand ....................................................................................................................................................................... 31 4.4. Security ................................................................................................................................................................................. 32 4.4.1. Anti-alarm ..................................................................................................................................................................... 32 4.4.2. Motion .......................................................................................................................................................................... 32 4.4.3. Action ........................................................................................................................................................................... 33 4.5. Upgrade ................................................................................................................................................................................ 36 4.5.1. Web Upgrade ............................................................................................................................................................... 36 4.5.2. Autop Upgrade ............................................................................................................................................................. 36 4.5.3. Backup Config File ....................................................................................................................................................... 37 4.6. Log ........................................................................................................................................................................................ 38 4.6.1. Call Log ........................................................................................................................................................................ 38 4.6.2. Door Log ...................................................................................................................................................................... 38 4.6.3. System Log .................................................................................................................................................................. 38 4.6.4. PCAP ........................................................................................................................................................................... 39 R20K Admin Guide 1. Product Overview 1.1. Product Description Akuvox R20K is a SIP-compliant, hands-free and video door phone. It can be connected with Akuvox indoor monitors for remote access controlling and monitoring. Users can communicate with isitors via audio and video calls, and unlock the door if they need. Users can also use RFID cards to unlock the door 1.2. Connector Introduction Ethernet (POE): Ethernet (POE) connector which it can provide both power and network connection. 12V/GND: External power supply terminal if POE connector is not available. WG_D0/WG_D1: Wiegand terminal. Figure 1.1 Product Description Figure 1.2-1 Connector Interface 1 R20K Admin Guide DOORA/B: Trigger signal input terminal. RelayA/B (NO/NC/COM): Relay control terminal. Note: The general door phone interface diagram is only for reference. Figure 1.2-2 General interface 2 R20K Admin Guide 2. Daily Use 2.1. Make a Call Press the SIP account or IP address and Dial keyto make a call. Management center call Users can make a speed dial to management center by pressing Management center key. 2.2. Receive a Call R20K will auto answer the incoming call by default. If users disable auto answer function, they can press Dial key to answer the incoming call. 3 R20K Admin Guide 2.3. Unlock 2.3.1. Unlock by Public Pin Codes Users can unlock doors by using predefined public pin code. Press

#, public pin code, # to unlock, and then users will hear The door is now opened. If users press wrong public pin code, the screen will show Incorrect Code. The default public pin code is 33333333. The default public pin code is 8 digits, and it can be changed to 3 to 8 digits. 2.3.2. Unlock by Private Pin Codes Users can unlock doors by using predefined private pin code. Press

#, private pin code, # to unlock, and then users will hear The door is now opened. If users press wrong private pin code, the screen will show Incorrect Code. The default private pin code is 8 digits, and it can be changed to 3 to 8 digits. 4 R20K Admin Guide 2.3.3. Unlock by RFID Cards Place the predefined user cards in RFID card reader to unlock. Under normal conditions, R20K will announce The door is now opened. If the card has not been registered, R20K will show Unauthorized. Both 13.56MHz and 125KHz RFID cards are supported on R20K. 2.3.4. Unlock by DTMF Codes Users can press the predefined DTMF code from an answer unit to remotely unlock the door during the call. Users will also hear The door is now opened. 5 R20K Admin Guide 3. Basic Features 3.1. Access the Website Setting 3.1.1. Obtain IP Address R20K use DHCP IP by default.Press *3258* to andvoice system will enter IP announcement mode. In IP announcement mode, the IP address will be announced. 3.1.2. Access the Device Website Open a web browser, and access the corresponding IP address. Enter the default user name and password to login. The default administratorsuser name and password are shown below:

User Name: admin Password: admin Figure 3.2.2Access the device website 6 R20K Admin Guide Note: The recommended browser is Google Chrome. 3.2. Password Modification 3.2.1. Modify the Device Admin Code Go to Intercom Basic tomodifydevice admin code. 3.2.2. Modify the Web Password Go to Security - Basic to modify password for webpage. To modify password foradmin or user account. Figure 3.3.3 Modify the web password 3.3. Phone Configuration 3.3.1. Language Go to Phone-Time/Lang to select language for webpage. Figure 3.4.1 Language 7 R20K Admin Guide 3.3.2. Time 3.3.3. Network DHCP Mode server automatically. Static IP Mode NTP: To select local time zone for NTP server. In Website, go to Network - Basic. R20K uses DHCP mode by default which will get IP address, subnet mask, default gateway and DNS server address from DHCP Figure 3.4.2 Time Figure 3.3.2.1 Time Figure 3.4.3.1 DHCP mode In Website, go to Network - Basic. If select static IP, users should manually setup IP address, subnet mask, default gateway and DNS server address. The figure right shows static IP settings. 8 Figure 3.4.3.2 Static IP mode Figure 3.4.5 Sound Figure 3.5.1 Direct IP call R20K Admin Guide 3.3.4. Sound Go to Phone-Voiceto configure volume and upload tone file. Mic Volume:To configure microphone volume. Speaker Volume:To configure speaker volume. Open Door Warning: Disable it, and users will not hear the prompt voice when the door is opened. RingBack Upload: To upload the ring back tone by users Opendoor Tone Upload:To upload the opendoor tone by users themselves. themselves. 3.4. Intercom Call 3.4.1. Direct IP Call Go to Phone - Call Feature to enable the direct IP call for door 9 phones first. R20K Admin Guide 3.4.2. SIP Call Press the IP address (like IP address 192.168.1.100, users need to press 192*168*1*100) and Dial keyto make a direct IP call. SIP callswhich use SIP numbers to make or receive calls should be supported by SIP server. Users need to register accounts and fill SIP feature parameters before using it. Go to Account - Basic to configure SIP account and SIP server for door phones first. 3.4.3. SIP Account Status: To display register result. Display Name: To configure name sent to the other call party for displaying. 10 Register Name: To enter extension number which users want and the number is allocated by SIP server. Figure 3.5.2.1 SIP account R20K Admin Guide User Name: To enter user name of the extension. Password: To enter password for the extension. 3.4.4. SIP Server 1&2 Server IP 1: To enter SIP servers IP address or URL. Server IP 2: To display and configure secondary SIP server settings. This is for redundancy, if registering to primary SIP server fails, the phone will go to secondary SIP server for registering. Registration Period: The registration will expire after registration registration period. 3.4.5. Outbound Proxy Server 11 period, and the phone will re-register automatically within Figure 3.5.2.2 SIP server 1&2 An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server. Figure 3.5.2.3Outbound proxy server R20K Admin Guide 3.4.6. Transport Type protocol. 3.4.7. NAT To display and configure transport type for SIP message. UDP: UDP is an unreliable but very efficient transport layer TCP: Reliable but less-efficient transport layer protocol. Figure 3.5.2.4Transport type TLS: Secured and reliable transport layer protocol. DNS-SRV: DNS record for specifying the location of services. STUN: Short for session traversal utilities for NAT, a solution to Figure 3.5.2.5NAT To display and configure NAT settings. solve NAT issues. Note:By default, NAT is disabled. Press the a SIP account and Dial keyto make a SIP call. 12 Figure 3.5.4Speed dial Figure 3.5.5-1 Auto answer for sip calls Figure 3.5.5-2 Auto answer for direct IP calls Figure 3.5.5-3 Auto answer options parameters R20K Admin Guide 3.4.8. Speed Dial Speed dialfeature is used to call out 4 numbers at the same time. Go to Intercom - Basic to configure first. After setup the number which users need to call. Press Managecenter key (Manager Dial) to call. 3.4.9. Auto Answer Go to Account - Advanced to enable auto answer feature for SIP Go to Phone - Call Feature to enable auto answer feature for direct Auto Answer Delay: To configure delay time before an incoming call is automatically answered. Auto Answer Mode: To set video or audio mode for auto answer feature. It is video by default. Then incoming calls will be answered automatically. 13 calls. IP calls. Figure 3.6.1 Live view Go to Intercom - Basic to dial out or hang up incoming calls from Figure 3.5.6 Web call R20K Admin Guide 3.4.10. Web Call website. 3.5. Security 3.5.1. Live view R20K. 3.5.2. RTSP Go to Intercom - Live Stream to check the real-time video from In addition, user also can check the real-time picture via URL:

http://IP_address:8080/picture.jpg. R20K supports RTSP stream, go to Intercom - RTSPto enable or disable RTSP server. The URL for RTSP stream is:

rtsp://IP_address/live/ch00_0. 14 R20K Admin Guide RTSP Stream: To enable RTSP video and select the video codec. R20K supports H.264 video codec by default. H.264 Video Parameters: H.264 is a video stream compression standard. Different from H.263, it provides an approximately identical level of video stream quality but a half bit rate. This type of compression is sometimes called MPEG-4 part 10. To modify the resolution, framerate and bitrate of H.264. MPEG4 Video Parameters: MPEG4 is one of the network video image compression standard. It supports the maximum compression ratio 4000:1. It is an important and common video function with great communication application integration ability and 15 less core program space. To modify the resolution, framerate and Figure 3.6.2 RTSP bitrate of MPEG4. Figure 3.6.3 ONVIF R20K Admin Guide 3.5.3. ONVIF protocol as well. and password. R20K supports ONVIF protocol, which means R20Ks camera can be searched by other devices, like NVRwhich supports ONVIF Go to Intercom - ONVIFto configure ONVIFmode, its username Switching ONVIFmode to Undiscoverable,and it means users must program ONVIFs URL manually. The ONVIFs URL is:http://IP_address:8090/onvif/device_service. 3.6. Access Control 3.6.1. Unlock via DTMF Go to Intercom - Relay to configure relay settings. There are three terminals of relay: NO, NC and COM. NO stands 16 value, the relay would be closed again. Figure 3.7.1 Relay R20K Admin Guide respectively. for normally open contact. NC stands for normally closed contact. Relay ID:R20K supports three relays. Users can configure them Relay Type:Default state means NC and COM are normally closed, while Invert state means NC and COM are normally opened. Relay Delay:To configure the duration of opened relay. Over the DTMF Option:To select digit of DTMF code, R20K supportmaximum to 4digits DTMF code. DTMF&Multiple DTMF:To configureDTMF code for remote Relay Status: While the relay is triggered, the statues will be switched. When COM connects to NC, the status is low. Note:Relay operate a switch and does not deliver power, so users should prepare power adapter for external devices which connects 17 unlocking. to relay. Go to Intercom-Card settingto manage card access system. Figure 3.6.2-1 Card setting R20K Admin Guide 3.6.2. Unlock via RFID Card Import/Export Card Data R20K supports import or export the card data file, which is convenient for administrator to deal with a large number of cards. The maximum card data file is 20K which is around 500 cards. Note: Please consult administrator for the .xml format RFID cards template file. Enable ID/IC Card Switch to enable to support IC/ID card. Schedule Management Select schedule which was created on Intercom Schedule to set up valid time for cards. Obtain and Add Card Switch card status to Card Issuing and click Apply;

18 Place card on the card reader area and click Obtain;

Figure 3.7.3.2 RFID cards in website R20K Admin Guide Name card, choose which door users want to open and the valid day and time;

Click Add to add it into list. Valid card information will be shown in the list. Administrator could delete onecards access permission or empty all the list. Note: Remember to set Card Status back to Normal after adding cards. 3.6.3. Unlock via Pin Code Public Pin Codes in Website Go to Intercom - Basic to configure public pin codes. Key Switch: To enable or disable the password unlock, it is much useful for some special occasion which do not allow to use passwords. Key Value: The public key for the all occupants in a building. Figure 3.7.4.2 Public pin code in website 19 R20K Admin Guide Private Pin Codes in Website Go to Intercom - PrivateKey to configure private pin code. Import /Export Private Key R20K supports import or export the private key file, which is convenient for administrator to deal with a large number of private keys. The maximum private key is 500. template file. Obtain and Add Private Key Enter the PKey Name and 3-8 digits PKey Code;

Select the valid day and time;

Choose which door users want to open;

Click Add to add it into list. 20 Note: Please consult administrator for the .xml format private key Figure 3.7.4.4-1 Private pin code in website Valid private key information will be shown in the list. Administrator could delete private key information or empty all the list. Figure 3.7.4.4-2 Private pin code management UserName&Password: Users can setup the username and Figure 3.7.5 Unlock via HTTP command R20K Admin Guide 3.6.4. Unlock via HTTP command Users can use a URL to remote unlock the door. Go to Intercom - Relay to configure. Switch: Enable this function. Disable by default. http://IP_address/fcgi/do?action=OpenDoor&UserName=&Pas password for HTTP unlock. URL format:

sword=&DoorNum=1. 3.6.5. Unlock via Exit Button Go to Intercom - Input to configure input settings. R20Ksupports 2 input triggers Input A/B (DOOR A/B). Input Service:To enable or disable input trigger service. Trigger Option:To choose open circuit trigger or closed circuit 21 trigger.Low means that connection between door terminal and Figure 3.7.6 Unlock via exit button GND isclosed, while High means the connection is opened. Door status: To show the status of input signal. Go to Upgrade - Basic, users can reboot the phone. Go to Upgrade - Basic, users can reset the phone to factory Note: All configurations will be reset after restore. Please backup Figure 3.8 Reboot Figure 3.9.2 Reset in website R20K Admin Guide 3.7. Reboot 3.8. Reset settings. the data if users need. 22 R20K Admin Guide 4. Advanced Features 4.1. Phone Configuration 4.1.1. LED Go to Intercom - LED Setting to configure. LED Status is to set up Status LED which can change light mode on different condition. Users can control 2 parts LED, keypad and card area. Users can Figure 4.1.1 LED also setup the valid time. For example, start time from 18 to 23 means the LED will light up from 6pm to 11pm. 4.1.2. IR LED Go to Intercom - Advanced to configure. 23 that light intensity is smaller. Figure 4.1.2 IR LED R20K Admin Guide Photoresistor: The setting is for night vision, when the surrounding of R20K is very dark, infrared LED will turn on and R20K will turn to night mode. Photoresistor value relates to light intensity and larger value means Users can configure the upper and lower bound and when photoresistor value is larger than upper bound, infrared LED will turn on. As contrast, when photoresistor value is smaller than lower bound, infrared LED will turn off and device turns to normal mode. 4.1.3. RFID Card Code Display Related Go to Intercom - Advanced to configure. Display mode: To be compatible different card number formats in 24 different systems. The default 8HN means hexadecimal. Figure 4.1.3 RFID card code display related Figure 4.2.1 Call time related R20K Admin Guide 4.2. Intercom 4.2.1. Call Time Related Go to Intercom - Basic to configure. Max Call Time: To configure the max call time. Dial In Time: To configure the max incoming dial time, available when auto answer is disabled. Dial Out Time: To configure the max no answer call time. 4.2.2. SIP Call Related Go to Account - Advanced to configure the SIP call related. MaxLocal SIP Port:To configure maximum local SIP port for designated SIP account. designated SIP account. MinLocalSIPPort:To configure maximum local SIP port for Caller ID Header:To choose caller ID header format. 25 Anonymous Call Rejection: If enabled,calls who block their Figure 4.2.5 SIP call related Provisional Response ACK:100% reliability for all provisional messages, this means it will send ACK every time the phone receives a provisional SIP message from SIP server. Register with user=phone:If enabled, the phone will send user=phone within SIP message. Anonymous Call:If enabled,R20K will block its information when information will be screened out. Missed Call Log:If enabled, any missed call will be recorded into Prevent Hacking:If enabled, it will prevent SIP messages from Go to Account - Advanced to configure SIP call related codec. Sip Account: To choose which account to configure. R20K Admin Guide calling out. call log. hacking. 4.2.3. Codec 26 Figure 4.2.6-1 SIP call related codec R20K Admin Guide Audio Codec: R20K support four audio codecs: PCMA, PCMU, G729, G722. Different audio codecs require different bandwidth, users can enable/disable them according to different network environment. Note: Bandwidth consumption and sample rates are as below:

Codec Bandwidth Sample Rates PCMA PCMU G729 G722 64kbit/s 64kbit/s 8kbit/s 64kbit/s 8kHz 8kHz 8kHz 16kHz Video Codec: R20K support H.264 standard, which provides better video quality at substantially lower bit rates than previous standards. VGA, 4CIF and 720P. Codec Resolution: R20K support four resolutions, QCIF, CIF, Codec Bitrate: To configure bit rates of video stream. 27 R20K Admin Guide 4.2.4. DTMF Codec Payload: To configure RTP audio video profile. Go to Phone - Call Feature to configure multicast related codec. Figure 4.2.6-2 Multicast related codec Go to Account - Advanced to configure RTP audio video profile for DTMF and its payload type. Type: Support inband, info, RFC2833 or their combination. How To Notify DTMF: Only available when DTMF type is info. Figure 4.2.8 DTMF DTMF Payload: To configure payload type for DTMF. 4.2.5. Session Timer Go to Account - Advanced to configure. If enabled, the ongoing call will be disconnected automatically once the session expired unless its been refreshed by UAC or UAS. Figure 4.2.9 Session timer 28 Figure 4.2.11 Encryption Figure 4.2.12 NAT R20K Admin Guide 4.2.6. Encryption Go to Account - Advanced to configure. If enabled, voice will be encrypted. 4.2.7. NAT Go to Account - Advanced to display NAT related settings. UDP Keep Alive message: If enabled, the phone will send UDP keep-alive message periodically to router to keep NAT port alive. UDP Alive Msg Interval: Keep alive message interval. Rport: Remote port, if enabled, it will add remote port into outgoing SIP message for designated account. 4.2.8. User Agent Go to Account - Advanced to configure. One can customize user agent field in the SIP message. If user agent is set to specific value, users can see the information from PCAP. If user agent is not set Figure 4.2.13 User Agent 29 by default, users can see the company name, model number and R20K Admin Guide firmware version from PCAP. 4.3. Access Control 4.3.1. Web Relay R20K can support to connect to web relay. Go to Phone - WebRelay to configure. Type: Connect web relay and choose the type. IP Address: Enter web relays IP address. User Name: it is an authentication for connecting web relay. Password: It is an authentication for connecting web relay. Web Relay Action: Web relay action is used to trigger the web relay. The action URL is provided by web relay vendor. Web Relay Key: If the DTMF keys are same with the local relay, the web relay will be open with local relay. But if there are different, the web relay is invalid. Figure 4.3.1-1 Web relay 30 Figure 4.3.1-2 Web relay action settings R20K Admin Guide website. 4.3.2. Wiegand Web Relay Extension: The web relay can only receive the DTMF signal from the corresponding extension number. Note: Users can modify username and password in web relay Using this feature to integrate with some wiegand access control. R20K can be used as wiegand input or output. Go to Intercom - Advanced to configure. means different bits. Wiegand Mode: Input or output. Typically, when users select input, we generally connect the wiegand input device, such as the wiegand card reader. Or R20K can be used as output, it is generally used to connect the third-party access control, and R20K change the card information as wiegand signal, and then transfer to the access control module. 31 Wiegand Type: Support Wiegand 26 or 34. The different number Figure 4.3.2 Wiegand Figure 4.4.1 Anti-alarm R20K Admin Guide 4.4. Security 4.4.1. Anti-alarm Go to Intercom - Advanced to configure. Tamper Alarm:R20K integrates internal gravity sensor for its own security. After enabling tamper alarm, if the gravity of R20K changes dramatically, it will alarm. Gravity sensor threshold stands for sensitivity of sensor. Smaller the value, the more sensitive it is. 4.4.2. Motion R20K supports motion detection, go to Intercom - Motion to configure detection related parameters. Motion Detection: To enable or disable motion detection. Action to execute: To choose suitable way to receive message or snapshot when detecting motion. 32 Figure 4.4.2 Motion Motion Delay: To configure minimum time gap between two Motion Detect Time Setting: To configure motion detect time R20K supports to send notifications, snapshots via email and ftp transfer method, or calls via sip call method, when trigger specific 4.4.3.1. Action Parameters Go to Intercom - Action to set action receiver. Email Notification Senders email address: To configure email address of sender. Receivers email address: To configure email address of receiver. R20K Admin Guide snapshots. schedule. 4.4.3. Action actions. Figure 4.4.3.1-1 Email notification parameters 33 R20K Admin Guide sender. SMTP server address: To configure SMTP server address of SMTP user name: To configure user namer of SMTP service

(usually it is same with senders email address). SMTP password: To configure password of SMTP service (usually it is the same with the password of senders email). Email subject: To configure subject of email. Email content: To configure content of email. Email Test: To test whether email notification is available. FTP Notification FTP Server: To configure URL of FTP server. FTP User Name: To configure user name of FTP server. FTP Password: To configure password of FTP server. SIP Notification SIP Call Number: To configure sip call number. SIP Call Name: To configure display name of R20K. FTP Test: To test whether FTP notification is available. Figure 4.4.3.1-2 FTP notification parameters Figure 4.4.3.1-3 SIP call notification parameters 34 R20K Admin Guide Five specific actions which will be triggered in R20K:

4.4.3.2. Input Interface Triggered Action Go to Intercom - Input to configure. Action to execute:To choose which action to execute after triggering. Http URL:To configure URL, if HTTP action is chosen. Action Delay: To configure after how long to execute to send out Open relay:To configure which relay to trigger. 4.4.3.3. Motion Triggered Action notifications and trigger relay. Figure 4.4.3.4 Input interface triggered action Go to Intercom - Motion to configure. Action to execute: To choose which action to execute after triggering. Figure 4.4.3.5 Motion triggered action 35 R20K Admin Guide 4.5. Upgrade 4.5.1. Web Upgrade Submit to start update. 4.5.2. Autop Upgrade servers settings. PNP Http URL: To configure URL, if HTTP action is chosen. SDMC Upload: Upload the capture to the SDMC. Go to Upgrade - Basic to do web upgrade. Upgrade:Choose .rom firmware from the PC, and then click Go to Upgrade - Advanced to configure automatically update Plug and Play, once PNP is enabled, the phone will send SIP subscription message to PNP server automatically to get auto provisioning servers address. Figure 4.5.1 Web upgrade 36 Figure 4.5.2-1 PNP Figure 4.5.2-3 Automatic provision Figure 4.5.3 Backup config file R20K Admin Guide By default, this SIP message is sent to multicast address 224.0.1.75 (PNP server address by standard). Automatic Autop To display and configure auto provisioning mode settings. This auto provisioning mode is actually self-explanatory. For example, mode Power on means the phone will go to do provisioning every time it powers on. Note: Please refer to the related feature guide from forum. 4.5.3. Backup Config File Go to Upgrade - Advanced to backup the config file. Export Autop Template: To export current config file. Others:To export current config file (Encrypted) or import new config file. 37 R20K Admin Guide 4.6. Log 4.6.1. Call Log 4.6.2. Door Log default. Go to Phone - Call Log, users can see a list of call logs which have dialed, received or missed. Users can delete call logs from list. Figure 4.6.1 Call log Go to Phone - Door Log, users can see a list of door logs which records card information and date. 4.6.3. System Log export system log file. Go to Upgrade - Advanced to configure system log level and System log level: From level 0 to 7. The higher level means the more specific system log is saved to a temporary file. Its level 3 by Figure 4.6.2 Door log 38 Figure 4.6.3 System log R20K Admin Guide 4.6.4. PCAP Export Log: Click to export temporary system log file to local PC. Go to Upgrade - Advanced to start, stop packets capturing or to Start: To start capturing all the packets file sent or received from Figure 4.6.4 PCAP export captured packet file. phone. Stop: To stop capturing packets. 39 R20K Admin Guide Abbreviations ACS:Auto Configuration Server DNS-SRV:Service record in the Domain Name System Auto:Automatically FTP: File Transfer Protocol AEC:Configurable Acoustic and Line Echo Cancelers GND: Ground ACD:Automatic Call Distribution HTTP: Hypertext Transfer Protocol Autop:Automatical Provisioning HTTPS: Hypertext Transfer Protocol Secure AES:Advanced Encryption Standard IP: Internet Protocol BLF:Busy Lamp Field COM:Common ID: Identification IR: Infrared CPE:Customer Premise Equipment LCD: Liquid Crystal Display CWMP:CPE WAN Management Protocol LED: Light Emitting Diode DTMF:Dual Tone Multi-Frequency MAX: Maximum DHCP:Dynamic Host Configuration Protocol POE: Power Over Ethernet DNS:Domain Name System PCMA: Pulse Code Modulation A-Law DND:Do Not Disturb PCMU: Pulse Code Modulation -Law R20K Admin Guide PCAP: Packet Capture PNP: Plug and Play SIP: Session Initiation Protocol SNMP: Simple Network Management Protocol RFID: Radio Frequency Identification STUN: Session Traversal Utilities for NAT RTP: Real-time Transport Protocol SNMP: Simple Mail Transfer Protocol RTSP: Real Time Streaming Protocol SDMC: SIP Devices Management Center MPEG: Moving Picture Experts Group TR069: Technical Report069 MWI: Message Waiting Indicator TCP: Transmission Control Protocol NO: Normal Opened NC: Normal Connected TLS: Transport Layer Security TFTP: Trivial File Transfer Protocol NTP: Network Time Protocol UDP: User Datagram Protocol NAT: Network Address Translation URL: Uniform Resource Locator NVR: Network Video Recorder VLAN: Virtual Local Area Network ONVIF: Open Network Video Interface Forum WG: Wiegand Contact us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: support@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products. FCC Statement:

Any Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

Akuvox Open A Smart World Model:R20K C ps4 REV:On-Wall FCC ID: 2AHCRROOK XXX XXXAKK AXKK XXXXXXXXXXXXXXXXX MAC: X. SN:

12V/1Adc from LPS or 48V/0.25A PoE AKUVOX (XIAMEN) NETWORKS CO., LTD. Made in China Add: 10/F, No.56, Software Park II, Xiamen, China 12V GND DOORA DOORB WG_D1 RS485B Ethernet (POE) RS485A ANCAP AT AGATA AMPATMTAH ATTA APN

Company: AKUVOX (XIAMEN) NETWORKS CO., LTD. Add: 10/F, No.56, Software Park II, Xiamen, China Tel: 086-0591-83057798 Fax: 086-0591-83057798 E-mail: yang@akuvox.com

( Date:2020-08-19) FCC Authorization FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Agent Authorization To whom it may concern:

We, AKUVOX (XIAMEN) NETWORKS CO., LTD., hereby authorizes Bay Area Compliance Laboratories Corp. to act on its behalf in all matters relating to application for Equipment authorization, including the signing of all documents relating to these matters. All acts carried out by Bay Area Compliance Laboratories Corp. on our behalf shall have the same effect as our own action. We, the undersigned, hereby certify that we are not subject to a denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, This authorization is valid until further written notice from the applicant. 21 U.S.C. 862. Sincerely Yours, Signature:

Print name: Bo Yang Title: Manager QA-FR-170-B 7/29/2014

Company: AKUVOX (XIAMEN) NETWORKS CO., LTD. Add: 10/F, No.56, Software Park II, Xiamen, China Tel: 086-0591-83057798 Fax: 086-0591-83057798 Mail: yang@akuvox.com FCC Confidential Authorization Date: 2020-08-19 FEDERAL COMMUNICATIONS COMMISSIONS Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request regarding application for certification of FCC ID: 2AHCR-R20K In accordance with Sections 0.457 and 0.459 of the Commissions Rules, AKUVOX (XIAMEN) NETWORKS CO., LTD. hereby requests long-term confidential treatment of information accompanying this application as outlined below:

Block Diagram Schematics Operation Description The above materials contain proprietary and confidential information not customarily released to the public. The public disclosure of these materials provides unjustified benefits to its competitors in the market. Sincerely, Signature:

Print name: Bo Yang Title: Manager QA-FR-171-A