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1 | User Manual | Users Manual | 2.52 MiB | February 12 2019 |
R27 R27 Series Door PhoneAdmin Guide About This Manual Thank you for choosing Akuvoxs R27A/V door phone. This manual is intended for end userswho need to properly configure the door phone. This manualis applicable to 27.0.3.xx version, and it provides allfunctions configurations of R27A/V. Please visit Akuvox forum or consult technical support for any new information or latest firmware. Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Content 1. Product Overview ........................................................................................................................................................................... 1 1.1. Product Description ................................................................................................................................................................. 1 1.2. Connector Introduction ............................................................................................................................................................ 1 2. Daily Use ......................................................................................................................................................................................... 3 2.1. Make a Call ............................................................................................................................................................................. 3 2.2. Receive a Call ......................................................................................................................................................................... 3 2.3. Unlock ..................................................................................................................................................................................... 4 2.3.1. Unlock by Public Pin Codes ........................................................................................................................................... 4 2.3.2. Unlock by Private Pin Codes ......................................................................................................................................... 4 2.3.3. Unlock by RFID Cards (Optional) .................................................................................................................................. 5 2.3.4. Unlock by DTMF Codes ................................................................................................................................................. 5 3. Basic Features ................................................................................................................................................................................ 6 3.1. Access the System Setting ...................................................................................................................................................... 6 3.1.1. Administrator Interface ................................................................................................................................................... 6 3.1.2. User Interface ................................................................................................................................................................ 6 3.2. Access the Website Setting ..................................................................................................................................................... 7 3.2.1. Obtain IP Address .......................................................................................................................................................... 7 3.2.2. Access the Device Website ............................................................................................................................................ 7 3.3. Password Modification ............................................................................................................................................................ 8 3.3.1. Modify the Device Admin Code ...................................................................................................................................... 8 3.3.2. Modify the Device Service Code .................................................................................................................................... 8 3.3.3. Modify the Web Password ............................................................................................................................................. 9 3.4. Phone Configuration ............................................................................................................................................................... 9 3.4.1. Language ....................................................................................................................................................................... 9 3.4.2. Time ............................................................................................................................................................................... 9 3.4.3. Network ........................................................................................................................................................................ 10 3.4.3.1. DHCP Mode ....................................................................................................................................................... 10 3.4.3.2. Static IP Mode .................................................................................................................................................... 11 3.4.3.3. Local RTP ........................................................................................................................................................... 11 3.4.3.4. SNMP ................................................................................................................................................................. 12 3.4.3.5. VLAN .................................................................................................................................................................. 13 3.4.3.6. TR069 ................................................................................................................................................................. 13 3.4.4. Display ......................................................................................................................................................................... 14 3.4.5. Sound .......................................................................................................................................................................... 15 3.4.6. DND ............................................................................................................................................................................. 16 3.5. Intercom Call ......................................................................................................................................................................... 16 3.5.1. Direct IP Call ................................................................................................................................................................ 16 3.5.2. SIP Call ........................................................................................................................................................................ 17 3.5.2.1. SIP Account ........................................................................................................................................................ 17 3.5.2.2. SIP Server 1&2 ................................................................................................................................................... 18 3.5.2.3. Outbound Proxy Server ...................................................................................................................................... 19 3.5.2.4. Transport Type .................................................................................................................................................... 19 3.5.2.5. NAT ..................................................................................................................................................................... 19 3.5.3. Dial Plan ...................................................................................................................................................................... 20 3.5.4. Speed Dial ................................................................................................................................................................... 21 3.5.5. Auto Answer ................................................................................................................................................................. 22 3.5.6. Web Call ...................................................................................................................................................................... 22 3.5.7. Multicast ....................................................................................................................................................................... 23 3.6. Security ................................................................................................................................................................................. 23 3.6.1. Live view ...................................................................................................................................................................... 23 3.6.2. RTSP ........................................................................................................................................................................... 24 3.6.3. ONVIF .......................................................................................................................................................................... 25 3.7. Access Control ...................................................................................................................................................................... 25 3.7.1. Relay............................................................................................................................................................................ 25 3.7.2. Unlock via DTMF Codes .............................................................................................................................................. 26 3.7.3. Unlock via RFID Cards (Optional) ................................................................................................................................ 27 3.7.3.1. RFID Cards in Device ......................................................................................................................................... 27 3.7.3.2. RFID Cards in Website ....................................................................................................................................... 29 3.7.4. Unlock via Pin Codes ................................................................................................................................................... 30 3.7.4.1. Public Pin Codes in Device ................................................................................................................................. 30 3.7.4.2. Public Pin Codes in Website ............................................................................................................................... 30 3.7.4.3. Private Pin Codes in Device ............................................................................................................................... 31 3.7.4.4. Private Pin Codes in Website ............................................................................................................................. 31 3.7.5. Unlock via HTTP command ......................................................................................................................................... 32 3.7.6. Unlock via Exit Button .................................................................................................................................................. 33 3.8. Reboot .................................................................................................................................................................................. 33 3.9. Reset ..................................................................................................................................................................................... 34 3.9.1. Reset in Device ............................................................................................................................................................ 34 3.9.2. Reset in Website .......................................................................................................................................................... 34 4. Advanced Features ...................................................................................................................................................................... 35 4.1. Phone Configuration ............................................................................................................................................................. 35 4.1.1. LED .............................................................................................................................................................................. 35 4.1.2. IR LED ......................................................................................................................................................................... 35 4.1.3. RFID Card Code Display Related ................................................................................................................................ 36 4.1.4. Key Display Related .................................................................................................................................................... 36 4.2. Intercom ................................................................................................................................................................................ 37 4.2.1. Call Time Related ........................................................................................................................................................ 37 4.2.2. AEC Level .................................................................................................................................................................... 37 4.2.3. Intercom ....................................................................................................................................................................... 38 4.2.4. Return Code When Refuse .......................................................................................................................................... 38 4.2.5. SIP Call Related........................................................................................................................................................... 38 4.2.6. Codec .......................................................................................................................................................................... 40 4.2.7. Subscribe ..................................................................................................................................................................... 41 4.2.8. DTMF ........................................................................................................................................................................... 42 4.2.9. Session Timer .............................................................................................................................................................. 42 4.2.10. BLF List ...................................................................................................................................................................... 42 4.2.11. Encryption .................................................................................................................................................................. 43 4.2.12. NAT ............................................................................................................................................................................ 43 4.2.13. User Agent ................................................................................................................................................................. 44 4.3. Access Control ...................................................................................................................................................................... 44 4.3.1. Web Relay ................................................................................................................................................................... 44 4.3.2. Wiegand ....................................................................................................................................................................... 45 4.4. Security ................................................................................................................................................................................. 46 4.4.1. Anti-alarm ..................................................................................................................................................................... 46 4.4.2. Motion .......................................................................................................................................................................... 47 4.4.3. Action ........................................................................................................................................................................... 47 4.4.3.1. Action Parameters .............................................................................................................................................. 47 4.4.3.2. No Answer Action ............................................................................................................................................... 49 4.4.3.3. Call Event ........................................................................................................................................................... 49 4.4.3.4. Input Interface Triggered Action .......................................................................................................................... 50 4.4.3.5. Motion Triggered Action ...................................................................................................................................... 50 4.4.3.6. Unlock via RFID Card Action .............................................................................................................................. 51 4.5. Upgrade ................................................................................................................................................................................ 51 4.5.1. Web Upgrade ............................................................................................................................................................... 51 4.5.2. Autop Upgrade ............................................................................................................................................................. 52 4.5.3. Backup Config File ....................................................................................................................................................... 54 4.6. Log ........................................................................................................................................................................................ 54 4.6.1. Call Log ........................................................................................................................................................................ 54 4.6.2. Door Log ...................................................................................................................................................................... 55 4.6.3. System Log .................................................................................................................................................................. 55 4.6.4. PCAP ........................................................................................................................................................................... 55 Figure 1.1 Product Description R27A/V Admin Guide 1. Product Overview 1.1. Product Description Akuvox R27 is a SIP-compliant, hands-free and video door phone. It can be connected with Akuvox indoor monitors for remote access controlling and monitoring. Users can communicate with visitors via audio and video calls, and unlock the door if theyneed. Users can also use RFID cards to unlock the door. It is applicable in villas, offices and so on. 1.2. Connector Introduction Ethernet (POE): Ethernet (POE) connector which it can provide both power and network connection. 12V/GND: External power supply terminal if POE connector is not available. RS485A/B: RS485 terminal. Figure 1.2-1 R27s interface 1 Figure 1.2-2 General interface R27A/V Admin Guide WG_D0/WG_D1: Wiegand terminal. DOORA/B/C: Trigger signal input terminal. RelayA/B/C (NO/NC/COM): Relay control terminal. Note: The general door phone interface diagram is only for reference. 2 R27A/V Admin Guide 2. Daily Use 2.1. Make a Call In the idle interface, press the SIP account or IP address and Dial keyto make a call. Management center call Users can make a speed dial to management center by pressing Management center key. 2.2. Receive a Call R27 will auto answer the incoming call by default. If users disable auto answer function, they can press Dial key to answer the incoming call. 3 R27A/V Admin Guide 2.3. Unlock 2.3.1. Unlock by Public Pin Codes Users can unlock doors by using predefined public pin code. Press
#, public pin code, # to unlock, and then users will hear The door is now opened. If users press wrong public pin code, the screen will show Incorrect Code. The default public pin code is 33333333. The default public pin code is 8 digits, and it can be changed to 3 to 8 digits. 2.3.2. Unlock by Private Pin Codes Users can unlock doors by using predefined private pin code. Press
#, private pin code, # to unlock, and then users will hear The door is now opened. If users press wrong private pin code, the screen will show Incorrect Code. The default private pin code is 8 digits, and it can be changed to 3 to 8 digits. 4 R27A/V Admin Guide 2.3.3. Unlock by RFID Cards (Optional) Place the predefined user cards in RFID card reader to unlock. Under normal conditions, R27A will announce The door is now opened. If the card has not been registered, R27A will show Unauthorized. Both 13.56MHz and 125KHz RFID cards are supported on R27A. 2.3.4. Unlock by DTMF Codes Users can press the predefined DTMF code from an answer unit to remotely unlock the door during the call. Users will also hear The door is now opened. 5 R27A/V Admin Guide 3. Basic Features 3.1. Access the System Setting 3.1.1. Administrator Interface Press *2396# to enter administrator interface. Administrator interface provides some advanced permissions to administrators, including System Information,Admin Settings and System Settings. 3.1.2. User Interface Press *3888# to enter user interface. User interface includes Public Pin Modif,Add User Cards and Add Private Pin. These functions can only be accessed by administrator. 6 Figure 3.2.2Access the device website R27A/V Admin Guide 3.2. Access the Website Setting 3.2.1. Obtain IP Address R27 use DHCP IP by default.Press *2396# to enter administrator interface.Press 1 to enter system Information interface to check the IP address. 3.2.2. Access the Device Website Open a web browser, and access the corresponding IP address. Enter the default user name and password to login. The default administratorsuser name and password are shown below:
User Name: admin Password: admin Note: The recommended browser is Google Chrome. 7 R27A/V Admin Guide 3.3. Password Modification 3.3.1. Modify the Device Admin Code Admin code is used to enter administrator interface. The default code is 2396. Press *2396# to enter administrator interface. Press 2 to enter admin settings interface. Press 2 to enter admin code setting interface to input a 4-digit new admin code, and pressDial key to save. 3.3.2. Modify the Device Service Code Service code is used to enter user interface. The default code is 3888. Press *2396# to enter administrator interface. Press 2and3 to enter service code setting interface to input a 4-digit new user code, and pressDial key to save. 8 R27A/V Admin Guide 3.3.3. Modify the Web Password Go to Security - Basic to modify password for webpage. To modify password foradmin or user account. 3.4. Phone Configuration 3.4.1. Language Go to Phone-Time/Lang to select language for webpage. 3.4.2. Time Go to Phone-Time/Langto configure the time related features. Format Setting: To select time format and date format. Type: To select configure the time manually or automatically. NTP: To select local time zone for NTP server. Figure 3.3.3 Modify the web password Figure 3.4.1Language Figure 3.4.2Time 9 Figure 3.4.3.1DHCP mode R27A/V Admin Guide 3.4.3. Network 3.4.3.1. DHCP Mode At device side, press *2396# to enter administrator interface. Press 3 to enter system setting interface, and press 1 to enter network setting interface. Select DHCP mode, and R27 will access network automatically. In website, go to Network - Basic. R27 uses DHCP mode by default which will get IP address, subnet mask, default gateway and DNS server address from DHCP server automatically. 10 R27A/V Admin Guide 3.4.3.2. Static IP Mode At device side, press *2396# to enter administrator interface. Press 3 to enter system setting interface, and press 1 to enter network setting interface. Selectstatic IP mode, users need to setup IP address, subnet mask, default gatewayand DNS server address. Press Dial key when finish each step. In Website, go to Network - Basic. Figure 3.4.3.2Static IP mode If select static IP, usersshould manually setup IP address, subnet mask, default gateway and DNS server address. The figure right shows static IP settings. 3.4.3.3. Local RTP Go to Network - Advanced to configure. Local RTP:To display and configure local RTP settings. Figure 3.4.3.3Local RTP 11 Figure 3.4.3.4SNMP R27A/V Admin Guide Starting RTP Port: Determine the minimum port that RTP stream can use. Max RTP Port: Determine the maximum port that RTP stream can use. 3.4.3.4. SNMP Go to Network - Advanced to configure. SNMP:To display and configure SNMP settings. Active: To enable or disable SNMP feature. Port: To configure SNMP servers port. Trusted IP: To configure allowed SNMP server address. It could be an IP address or any valid URL domain name. Note: SNMPis Internet-standard protocol for managing devices on IP networks. 12 R27A/V Admin Guide 3.4.3.5. VLAN Go to Network - Advanced to configure. VLAN:To display and configure VLAN settings. Active: To enable or disable VLAN feature for designated port. VID: To configure VLAN ID for designated port. Priority: To select VLAN priority for designated port. Figure 3.4.3.5VLAN Note: Please consult administrator for specific VLAN settings in the networking environment. 3.4.3.6. TR069 Go to Network - Advanced to configure. TR069:To display and configure TR069 settings. Active: To enable or disable TR069 feature. Version: To select supported TR069 version (version 1.0 or 1.1). ACS/CPE: ACS is short for auto configuration servers as server side, and CPE is short for customer-premise equipment as client 13 Figure 3.4.3.6TR069 R27A/V Admin Guide side devices. URL:To configure URL address for ACS or CPE. User Name: To configure username for ACS or CPE. Password: To configure password for ACS or CPE. Periodic Inform: To enable periodically inform. Periodic Interval: To configure interval for periodic inform. Note:TR-069 is a technical specification entitled CPE WAN Management Protocol (CWMP).It defines an application layer protocol for remote management of end-user devices. 3.4.4. Display Go to Intercom - Basic to configure display related features. Figure 3.4.4-1Display number Display Number: To enable to display the number in LCD or not. If disabled, each number will be displayed as a star. Go to Intercom - Advanced to configure display related features. LCD Text: Users can customize the LCD text during the idle by themselves, such as Welcome or something else. 14 Figure 3.4.4-2LCD display R27A/V Admin Guide AccountStatus Enabled: The LCD text will only be shown if the the account is valid. LCD Text Enable: Switch this feature. LCD Text: Display content. 3.4.5. Sound Go to Phone-Voiceto configure volume and upload tone file. Mic Volume:To configure microphone volume. Speaker Volume:To configure speaker volume. Open Door Warning: Disable it, and users will not hear the prompt voice when the door is opened. RingBack Upload: To upload the ring back tone by users themselves. Opendoor Tone Upload:To upload the opendoor tone by users themselves. Figure 3.4.5Sound 15 R27A/V Admin Guide 3.4.6. DND Go to Phone - Call Featureto configure DND feature. DND:DND allows phones to ignore any incoming calls. Return Code when DND: Determine what response code should be sent back to server when there is an incoming call if DND is on. DND On Code: The code is used to turn on DND on servers side, if configured, door phones will send a SIP message to server to turn on DND on server side if users press DND when DND is off. Figure 3.4.6DND DND Off Code: The code is used to turn off DND on servers side, if configured, door phones will send a SIP message to server to turn off DND on server side if users press DND when DND is on. 3.5. Intercom Call 3.5.1. Direct IP Call Go to Phone - Call Feature to enable the direct IP call for door Figure 3.5.1Direct IP call 16 R27A/V Admin Guide phones first. In the idle interface, press the IP address (like IP address 192.168.1.100, users need to press 192*168*1*100) and Dial keyto make a direct IP call. 3.5.2. SIP Call SIP callswhich use SIP numbers to make or receive calls should be supported by SIP server. Users need to register accounts and fill SIP feature parameters before using it. Go to Account - Basic to configure SIP account and SIP server for door phones first. 3.5.2.1. SIP Account Status: To display register result. Display Label: To configure label displayed on the phones LCD screen. Figure 3.5.2.1SIP account 17 R27A/V Admin Guide Display Name: To configure name sent to the other call party for displaying. Register Name: To enter extension number which users want and the number is allocated by SIP server. User Name: To enter user name of the extension. Password: To enter password for the extension. 3.5.2.2. SIP Server 1&2 Server IP 1: To enter SIP servers IP address or URL. Server IP 2: To display and configure secondary SIP server settings. This is for redundancy, if registering to primary SIP server fails, the phone will go to secondary SIP server for registering. Registration Period: The registration will expire after registration period, and the phone will re-register automatically within Figure 3.5.2.2SIP server 1&2 registration period. 18 R27A/V Admin Guide 3.5.2.3. Outbound Proxy Server An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server. Figure 3.5.2.3Outbound proxy server 3.5.2.4. Transport Type To display and configure transport type for SIP message. UDP: UDP is an unreliable but very efficient transport layer protocol. TCP: Reliable but less-efficient transport layer protocol. Figure 3.5.2.4Transport type TLS: Secured and reliable transport layer protocol. DNS-SRV: DNS record for specifying the location of services. 3.5.2.5. NAT To display and configure NAT settings. STUN: Short for session traversal utilities for NAT, a solution to Figure 3.5.2.5NAT solve NAT issues. 19 R27A/V Admin Guide Note:By default, NAT is disabled. In the idle interface, press the a SIP account and Dial keyto make a SIP call. 3.5.3. Dial Plan This feature allows users to modify selected rules information. Once users dial prefix value, it will call out replace number. Go to Intercom - Basic to configure first. Rules Management R27 supports to import or export the dial plan rules, which is convenient for administrator to deal with a large number of dial plan. The maximum dial plan is 200. Note: Please consult administrator for the .xml format dial plan template file. Edit Dial plan Click Add to add new replace rules. 20 Figure 3.5.3-1Dial plan rules management Figure 3.5.3-2Dial plan rules R27A/V Admin Guide Select account for the replace rule. Enter a display name for the prefix value. Input a suitable prefix value.Enter the replace number. Click Submit to save. All replace rules will show in the list. Users can edit or delete the existed replace rules. In the idle interface, press the prefix and Dial keyto make a call. Figure 3.5.3-3Dial plan 3.5.4. Speed Dial Speed dialfeature is used to call out 4 numbers at the same time. Go to Intercom - Basic to configure first. After setup the number which users need to call, in the idle interface, press Managecenter key (Manager Dial) or Dial key (Speed Dial) to call. Figure 3.5.4Speed dial 21 R27A/V Admin Guide 3.5.5. Auto Answer Go to Account - Advanced to enable auto answer feature for SIP calls. Figure 3.5.5-1 Auto answer for sip calls Go to Phone - Call Feature to enable auto answer feature for direct IP calls. Figure 3.5.5-2 Auto answer for direct IP calls Auto Answer Delay: To configure delay time before an incoming call is automatically answered. Auto Answer Mode: To set video or audio mode for auto answer Figure 3.5.5-3 Auto answer options parameters feature. It is video by default. Then incoming calls will be answered automatically. 3.5.6. Web Call Go to Intercom - Basic to dial out or hang up incoming calls from Figure 3.5.6 Web call website. 22 R27A/V Admin Guide 3.5.7. Multicast Go to Intercom - Multicast to configure. Paging Barge: Choose the multicast number, and the range is from 1 to 10. Paging priority Active: Enable or disable the multicast. Listening Address: Enter IP address which users need to listen. Label: Input the label for each listening address. Figure 3.5.7 Multicast 3.6. Security 3.6.1. Live view Go to Intercom - Live Stream to check the real-time video from R27. In addition, user also can check the real-time picture via URL:
http://IP_address:8080/picture.jpg. Figure 3.6.1 Live view 23 R27A/V Admin Guide 3.6.2. RTSP R27 supports RTSP stream, go to Intercom - RTSPto enable or disable RTSP server. The URL for RTSP stream is:
rtsp://IP_address/live/ch00_0. RTSP Stream: To enable RTSP video and select the video codec. R27 supports H.264 video codec by default. H.264 Video Parameters: H.264 is a video stream compression standard. Different from H.263, it provides an approximately identical level of video stream quality but a half bit rate. This type of compression is sometimes called MPEG-4 part 10. To modify the resolution, framerate and bitrate of H.264. MPEG4 Video Parameters: MPEG4 is one of the network video image compression standard. It supports the maximum compression ratio 4000:1. It is an important and common video Figure 3.6.2 RTSP function with great communication application integration ability and less core program space. To modify the resolution, framerate and 24 Figure 3.6.3 ONVIF R27A/V Admin Guide bitrate of MPEG4. 3.6.3. ONVIF R27 supports ONVIF protocol, which means R27s camera can be searched by other devices, like NVRwhich supports ONVIF protocol as well. Go to Intercom - ONVIFto configure ONVIFmode, its username and password. Switching ONVIFmode to Undiscoverable,and it means users must program ONVIFs URL manually. The ONVIFs URL is:http://IP_address:8090/onvif/device_service. 3.7. Access Control 3.7.1. Relay Go to Intercom - Relay to configure relay settings. 25 R27A/V Admin Guide There are three terminals of relay: NO, NC and COM. NO stands for normally open contact. NC stands for normally closed contact. Relay ID:R27 supports three relays. Users can configure them respectively. Relay Type:Default state means NC and COM are normally closed, while Invert state means NC and COM are normally opened. Relay Delay:To configure the duration of opened relay. Over the value, the relay would be closed again. Relay Status: While the relay is triggered, the statues will be switched. When COM connects to NC, the status is low. Note:Relay operate a switch and does not deliver power, so users should prepare power adapter for external devices which connects Figure 3.7.1 Relay to relay. 3.7.2. Unlock via DTMF Codes Users can unlock via a DTMF code when in a call. Go to Intercom - Relay to configure DTMF code parameters. 26 R27A/V Admin Guide DTMF Option:To select digit of DTMF code, R27 supportmaximum to 4digits DTMF code. DTMF&Multiple DTMF:To configureDTMF code for remote unlocking. 3.7.3. Unlock via RFID Cards (Optional) 3.7.3.1. RFID Cards in Device Add/Clean admin card Press *2396# to enter administrator interface. Press 2 to enter admin settings interface. Press 2 to enter admin card setting interface. Press 1 to quickly add an admin card. When users see Please Swipe Admin Card..., please place admin card in the RFID card reader area. After the screen shows An admin card is added +1, it means adding successfully. Press 2 to delete the current admin card. When users see 27 R27A/V Admin Guide Please Swipe Admin Card...., and place the added admin card which users want to delete in the RFID card area. After the screen shows An admin card is deleted, it means deleting successfully. Add/Deleteuser card Users card is used to unlock. Press *3888# to enter user interface. Press 2 to enter user card modify interface. Before adding or deleting users card, users need to swipe admin card or enter admin code. Press 1 to add a user card, when users see Please Swipe IC Card..., place user card in the RFID card reader area. Then the screen will show Add IC Card +1, it means adding successfully. Press 2 to delete the current user card. When users see Please Swipe IC Card...., and place the added IC card which users want to delete in the RFID card area. After the screen shows An IC card is deleted, it means deleting successfully. 28 R27A/V Admin Guide 3.7.3.2. RFID Cards in Website Go to Intercom-Card settingto manage card access system. Import/Export Card Data R27A supports import or export the card data file, which is convenient for administrator to deal with a large number of cards. The maximum card data file is 200K which is around 500 cards. Note: Please consult administrator for the .xml format RFID cards template file. Obtain and Add Card Switch card status to Card Issuing and click Apply;
Place card on the card reader area and click Obtain;
Name card, choose which door users want to open and the valid day and time;
Click Add to add it into list. Valid card information will be shown in the list. Administrator could delete onecards access permission or empty all the list. Figure 3.7.3.2 RFID cards in website 29 R27A/V Admin Guide Note: Remember to set Card Status back to Normal after adding cards. 3.7.4. Unlock via Pin Codes 3.7.4.1. Public Pin Codes in Device Press *3888# to enter user interface. Press 1 to enter public pinmodify interface. The default public pin code is 33333333. Before users modify public pin code, they need to swipe admin card or enter admin code, and then users can enter 8-digit new public pin code, click Dial key to save. 3.7.4.2. Public Pin Codes in Website Go to Intercom - Basic to configure public pin codes. Key Switch: To enable or disable the password unlock, it is much useful for some special occasion which do not allow to use passwords. Figure 3.7.4.2 Public pin code in website 30 R27A/V Admin Guide Key Value: The public key for the all occupants in a building. 3.7.4.3. Private Pin Codes in Device Press *3888# to enter user interface. Press 3 to enter add privatepin interface.Before adding private pin code, users need to swipe admin card or enter admin code. Then enter a 8-digit private pin code, and click Dial key to save. 3.7.4.4. Private Pin Codes in Website Go to Intercom - PrivateKey to configure private pin code. Import /Export Private Key R27 supports import or export the private key file, which is convenient for administrator to deal with a large number of private keys. The maximum private key is 500. Note: Please consult administrator for the .xml format private key Figure 3.7.4.4-1 Private pin code in website 31 R27A/V Admin Guide template file. Obtain and Add Private Key Enter the PKey Name and 3-8 digits PKey Code;
Select the valid day and time;
Choose which door users want to open;
Click Add to add it into list. Valid private key information will be shown in the list. Administrator could delete private key information or empty all the list. 3.7.5. Unlock via HTTP command Users can use a URL to remote unlock the door. Go to Intercom - Relay to configure. Switch: Enable this function. Disable by default. Figure 3.7.4.4-2 Private pin code management UserName&Password: Users can setup the username and password for HTTP unlock. URL format:
Figure 3.7.5 Unlock via HTTP command 32 R27A/V Admin Guide http://IP_address/fcgi/do?action=OpenDoor&UserName=&Pas sword=&DoorNum=1. 3.7.6. Unlock via Exit Button Go to Intercom - Input to configure input settings. R27 supports three input triggers Input A/B/C(DOOR A/B/C). Input Service:To enable or disable input trigger service. Trigger Option:To choose open circuit trigger or closed circuit trigger.Low means that connection between door terminal and GND isclosed, while High means the connection is opened. Door status: To show the status of input signal. 3.8. Reboot Figure 3.7.6 Unlock via exit button Go to Upgrade - Basic, users can reboot the phone. Figure 3.8 Reboot 33 R27A/V Admin Guide 3.9. Reset 3.9.1. Reset in Device Press *2396# to enter administrator interface. Press 3 to enter system setting interface, and then press 2 to enter restore default setting interface. After users are sure to make the device reset to factory setting, they can swipe admin card or enter admin code, and then the device will restore. Note: All configurations will be reset after restore. Please backup the data if users need. 3.9.2. Reset in Website Go to Upgrade - Basic, users can reset the phone to factory Figure 3.9.2 Reset in website settings. 34 R27A/V Admin Guide 4. AdvancedFeatures 4.1. Phone Configuration 4.1.1. LED Go to Intercom - LED Setting to configure. Users can control three parts LED, screen, keypad and card area. Users can also setup the valid time. For example, start time from 18 to 23means the LED will light up from 6pm to 11pm. Figure 4.1.1 LED 4.1.2. IR LED Go to Intercom - Advanced to configure. Photoresistor: The setting is for night vision, when the surrounding of R27 is very dark, infrared LED will turn on and R27 will turn to Figure 4.1.2 IR LED night mode. 35 R27A/V Admin Guide Photoresistor value relates to light intensity and larger value means that light intensity is smaller. Users can configure the upper and lower bound and when photoresistor value is larger than upper bound, infrared LED will turn on. As contrast, when photoresistor value is smaller than lower bound, infrared LED will turn off and device turns to normal mode. 4.1.3. RFID Card Code Display Related Go to Intercom - Advanced to configure. Display mode: To be compatible different card number formats in different systems. The default 8HN means hexadecimal. Figure 4.1.3 RFID card code display related 4.1.4. Key Display Related Go to Intercom - Basic to configure. Send Key: Limit to use the # key. It will prevent someone to enter the LCD setting illegally. Figure 4.1.4-1 Send key 36 R27A/V Admin Guide DialPad Input Number Limit: To limit the input numbers to prevent unnecessary security problems. 4.2. Intercom 4.2.1. Call Time Related Go to Intercom - Basic to configure. Max Call Time: To configure the max call time. Dial In Time: To configure the max incoming dial time, available when auto answer is disabled. Dial Out Time: To configure the max no answer call time. 4.2.2. AEC Level Go to Intercom - Basic to configure. AEC Level: AEC is used to adjust the echo effect during the communication. The default value is 700. Increase the level, the echo control is better. 37 Figure 4.1.4-2 Dialpad input number limitation Figure 4.2.1 Call time related Figure 4.2.2 AEC level Figure 4.2.3 Intercom R27A/V Admin Guide 4.2.3. Intercom Go to Phone - Call Feature to configure. Intercom:Intercom allows users to establish a call directly with the callee. Active: To enable or disable Intercom feature. Intercom Mute: If enabled, once the call established, the callee will be muted. 4.2.4. Return Code When Refuse Go to Phone - Call Feature to configure. Return Code When Refuse: Allows users to assign specific code as return code to SIP server when an incoming call is rejected. Figure 4.2.4 Return code when refuse 4.2.5. SIP Call Related Go to Account - Advanced to configure the SIP call related. MaxLocal SIP Port:To configure maximum local SIP port for 38 R27A/V Admin Guide designated SIP account. MinLocalSIPPort:To configure maximum local SIP port for designated SIP account. Caller ID Header:To choose caller ID header format. Provisional Response ACK:100% reliability for all provisional messages, this means it will send ACK every time the phone receives a provisional SIP message from SIP server. Register with user=phone:If enabled, the phone will send user=phone within SIP message. Anonymous Call:If enabled, R27 will block its information when calling out. Anonymous Call Rejection: If enabled,calls who block their Figure 4.2.5 SIP call related information will be screened out. Missed Call Log:If enabled, any missed call will be recorded into call log. Prevent Hacking:If enabled, it will prevent SIP messages from hacking. 39 Figure 4.2.6-1 SIP call related codec R27A/V Admin Guide 4.2.6. Codec Go to Account - Advanced to configure SIP call related codec. Sip Account: To choose which account to configure. Audio Codec: R27 support four audio codecs: PCMA, PCMU, G729, G722. Different audio codecs require different bandwidth, users can enable/disable them according to different network environment. Note: Bandwidth consumption and sample rates are as below:
Codec Bandwidth Sample Rates PCMA PCMU G729 G722 64kbit/s 64kbit/s 8kbit/s 64kbit/s 8kHz 8kHz 8kHz 16kHz Video Codec: R27 support H.264 standard, which provides better video quality at substantially lower bit rates than previous 40 R27A/V Admin Guide standards. Codec Resolution: R27 support four resolutions, QCIF, CIF, VGA, 4CIF and 720P. Codec Bitrate: To configure bit rates of video stream. Codec Payload: To configure RTP audio video profile. Go to Phone - Call Feature to configure multicast related codec. Figure 4.2.6-2 Multicast related codec 4.2.7. Subscribe Go to Account-Advanced to configure. MWI: Message waiting indicator which is used to indicate whether there is unread new voice message. BLF: BLF is short for busy lamp field which is used to monitor the designated extension status. ACD: Automatic call distribution is often used in offices for Figure 4.2.7 Subscribe customer service, such as call center. The setting here is to negotiate with the server about expire time of ACD subscription. 41 R27A/V Admin Guide 4.2.8. DTMF Go to Account - Advanced to configure RTP audio video profile for DTMF and its payload type. Type:Support inband, info, RFC2833 or their combination. How To Notify DTMF: Only available when DTMF type is info. Figure 4.2.8 DTMF DTMF Payload: To configure payload type for DTMF. 4.2.9. Session Timer Go to Account-Advanced to configure. If enabled, the on going call will be disconnected automatically once the session expired unless its been refreshed by UAC or UAS. Figure 4.2.9 Session timer 4.2.10. BLF List Go to Account-Advanced to configure to display or configure BLF list URI address. BLF List URI: BLF List is short for busy lamp field list. Figure 4.2.10 BLF list 42 Figure 4.2.11 Encryption Figure 4.2.12 NAT R27A/V Admin Guide BLFList PickUp Code: To set the BLF pick up code. BLFList BargeIn Code: To set the BLF barge in code. 4.2.11. Encryption Go to Account-Advanced to configure. If enabled, voice will be encrypted. 4.2.12. NAT Go to Account - Advanced to display NATrelated settings. UDP Keep Alive message: If enabled, the phone will send UDP keep-alive message periodically to router to keep NAT port alive. UDP Alive Msg Interval: Keepalive message interval. Rport: Remote port, if enabled, it will add remote port into outgoing SIP message for designated account. 43 R27A/V Admin Guide 4.2.13. User Agent Go to Account - Advanced to configure. One can customize user agent field in the SIP message. If user agent is set to specific value, users can see the information from PCAP. If user agent is not set by default, users can see the company name, model number and Figure 4.2.13 User Agent firmware version from PCAP. 4.3. Access Control 4.3.1. Web Relay R27 can support to connect to web relay. Go to Phone - WebRelay to configure. Type: Connect web relay and choose the type. IP Address: Enter web relays IP address. User Name: it is an authentication for connecting web relay. Password:It is an authentication for connecting web relay. 44 Figure 4.3.1-1 Web relay R27A/V Admin Guide Web Relay Action: Web relay action is used to trigger the web relay. The action URL is provided by web relay vendor. Web Relay Key: If the DTMF keys are same with the local relay, the web relay will be open with local relay. But if there are different, the web relay is invalid. Web Relay Extension: The webrelay can only receive the DTMF signal from the corresponding extension number. Note: Users can modify username and password in web relay website. 4.3.2. Wiegand Using this feature to integrate with some wiegand access control. R27 can be used as wiegand input or output. Go to Intercom - Advanced to configure. Figure 4.3.1-2 Web relay action settings Wiegand Type: Support Wiegand 26 or 34. The different number Figure 4.3.2 Wiegand means different bits. 45 R27A/V Admin Guide Wiegand Mode: Input or output. Typically, when users select input, we generally connect the wiegand input device, such as the wiegand card reader. Or R27 can be used as output, it is generally used to connect the third-party access control, and R27 change the card information as wiegand signal, and then transfer to the access control module. 4.4. Security 4.4.1. Anti-alarm Go to Intercom - Advanced to configure. Tamper Alarm: R27 integrates internal gravity sensor for its own security. After enabling tamper alarm, if the gravity of R27 changes dramatically, it will alarm.Gravity sensor threshold stands for sensitivity of sensor. Smaller the value, the more sensitive it is. Figure 4.4.1 Anti-alarm 46 Figure 4.4.2 Motion R27A/V Admin Guide 4.4.2. Motion R27 supports motion detection, go to Intercom - Motion to configure detection related parameters. Motion Detection: To enable or disable motion detection. Motion Delay: To configure minimum time gap between two snapshots. Motion Detect Time Setting: To configure motion detect time schedule. 4.4.3. Action R27 supports to send notifications, snapshots via email and ftp transfer method, or calls via sip call method, when trigger specific actions. 4.4.3.1. Action Parameters Go to Intercom - Action to set action receiver. 47 Figure 4.4.3.1-1 Email notification parameters R27A/V Admin Guide Email Notification Senders email address: To configure email address of sender. Receivers email address: To configure email address of receiver. SMTP server address: To configure SMTP server address of sender. SMTP user name: To configure user namer of SMTP service(usually it is same with senders email address). SMTP password: To configure password of SMTP service(usually it is the same with the password of senders email). Email subject: To configure subject of email. Email content: To configure content of email. Email Test: To test whether email notification is available. FTP Notification FTP Server: To configure URL of FTP server. FTP User Name: To configure user name of FTP server. FTP Password: To configure password of FTP server. FTP Test: To test whether FTP notification is available. Figure 4.4.3.1-2 FTP notification parameters 48 R27A/V Admin Guide SIP Notification SIP Call Number: To configure sip call number. SIP Call Name: To configure display name of R27. Five specific actions which will be triggered in R27:
4.4.3.2. No Answer Action Go to Intercom - Basic to configure. Figure 4.4.3.1-3 SIP call notification parameters No Answer Action: For sending the notification to specified email if the call is not answered. 4.4.3.3. Call Event Go to Intercom - Basic to configure. Action to execute: To choose suitable way to receive message or snapshot when dialing out. Figure 4.4.3.2 No answer action Figure 4.4.3.3 Call event 49 R27A/V Admin Guide HTTP URL: If users choose HTTP mode, enter the URL format:
http://http server IP address/any information. 4.4.3.4. Input Interface Triggered Action Go to Intercom - Input to configure. Action to execute:To choose which action to execute after triggering. Http URL:To configure URL, if HTTP action is chosen. Action Delay: To configure after how long to execute to send out notifications and trigger relay. Open relay:To configure which relay to trigger. 4.4.3.5. Motion Triggered Action Go to Intercom - Motion to configure. Action to execute: To choose which action to execute after Figure 4.4.3.4 Input interface triggered action triggering. Figure 4.4.3.5 Motion triggered action 50 Figure 4.4.3.6 Unlock via RFID card action R27A/V Admin Guide Http URL: To configure URL, if HTTP action is chosen. SDMC Upload:Upload the capture to the SDMC. 4.4.3.6. Unlock via RFID Card Action Go to Intercom - Card Setting to configure. Action to execute: To choose which action to execute after unlocking via a RFID card. Http URL: To configure URL, if HTTP action is chosen. 4.5. Upgrade 4.5.1. Web Upgrade Go to Upgrade - Basic to do web upgrade. Upgrade: Choose .rom firmware from the PC, and then click Submit to start update. Figure 4.5.1 Web upgrade 51 Figure 4.5.2-1 PNP R27A/V Admin Guide 4.5.2. Autop Upgrade Go to Upgrade - Advanced to configure automatically update servers settings. PNP Plug and Play, once PNP is enabled, the phone will send SIP subscription message to PNP server automatically to get auto provisioning servers address. By default, this SIP message is sent to multicast address 224.0.1.75(PNP server address by standard). Manual Autop Autop is a centralized and unified upgrade for phones. It is also a simple and time-saving configuration for phones. It is mainly used by devices to download corresponding configuration documents from the server which is using TFTP / FTP / HTTP / HTTPS network protocol. Achieving the purpose for updating devicess configurations and making users to change the phone configuration Figure 4.5.2-2 Manual auto provision 52 R27A/V Admin Guide more easily, it is a typical C/S architecture upgrade mode, which is mainly used by the terminal device or PBX server to initiate an upgrade request. URL:Auto provisioning server address. User Name: Configure if server needs an username to access, otherwise left blank. Password: Configure if server needs a password to access, otherwise left blank. Common AES Key: Used for the phone to decipher common auto provisioning configuration file. AES Key (MAC): Used for the phone to decipher MAC-oriented auto provisioning configuration file(for example, file name could be 0c1105888888.cfg if phones MAC address is 0c1105888888). Note: AES is one of many encryption, it should be configured only when configure file is ciphered with AES, otherwise left blank. Automatic Autop To display and configure auto provisioning mode settings. Figure 4.5.2-3 Automatic provision 53 R27A/V Admin Guide This auto provisioning mode is actually self-explanatory. For example, modePower onmeans the phone will go to do provisioning every time it powers on. Note: Please refer to the related feature guide from forum. 4.5.3. Backup Config File Go to Upgrade - Advanced to backup the config file. Export Autop Template: To export current config file. Others:To export current config file (Encrypted) or import new config file. 4.6. Log 4.6.1. Call Log Figure 4.5.3 Backup config file Go to Phone - Call Log, users can see a list of call logs which have dialed, received or missed. Users can delete call logs from list. Figure 4.6.1 Call log 54 R27A/V Admin Guide 4.6.2. Door Log Go to Phone - Door Log, users can see a list of door logs which records card information and date. 4.6.3. System Log Go to Upgrade - Advanced to configure system log level and export system log file. System log level: From level 0 to 7.The higher level means the more specific system log is saved to a temporary file. Its level 3 by default. Export Log: Click to export temporary system log file to local PC. 4.6.4. PCAP Go to Upgrade - Advanced to start,stop packets capturing or to export captured packet file. 55 Figure 4.6.2 Door log Figure 4.6.3 System log Figure 4.6.4 PCAP R27A/V Admin Guide Start:To start capturing all the packets file sent or received from phone. Stop: To stop capturing packets. 56 R27A/V Admin Guide Abbreviations ACS:Auto Configuration Server DNS-SRV:Service record in the Domain Name System Auto:Automatically FTP: File Transfer Protocol AEC:Configurable Acoustic and Line Echo Cancelers GND: Ground ACD:Automatic Call Distribution HTTP: Hypertext Transfer Protocol Autop:Automatical Provisioning HTTPS: Hypertext Transfer Protocol Secure AES:Advanced Encryption Standard IP: Internet Protocol BLF:Busy Lamp Field COM:Common ID: Identification IR: Infrared CPE:Customer Premise Equipment LCD: Liquid Crystal Display CWMP:CPE WAN Management Protocol LED: Light Emitting Diode DTMF:Dual Tone Multi-Frequency MAX: Maximum DHCP:Dynamic Host Configuration Protocol DNS:Domain Name System DND:Do Not Disturb POE: Power Over Ethernet PCMA: Pulse Code Modulation A-Law PCMU: Pulse Code Modulation -Law R27A/V Admin Guide PCAP: Packet Capture PNP: Plug and Play RFID: Radio Frequency Identification RTP: Real-time Transport Protocol RTSP: Real Time Streaming Protocol MPEG: Moving Picture Experts Group MWI: Message Waiting Indicator NO: Normal Opened NC: Normal Connected NTP: Network Time Protocol NAT: Network Address Translation NVR: Network Video Recorder ONVIF: Open Network Video Interface Forum SIP: Session Initiation Protocol SNMP: Simple Network Management Protocol STUN: Session Traversal Utilities for NAT SNMP: Simple Mail Transfer Protocol SDMC: SIP Devices Management Center TR069: Technical Report069 TCP: Transmission Control Protocol TLS: Transport Layer Security TFTP: Trivial File Transfer Protocol UDP: User Datagram Protocol URL: Uniform Resource Locator VLAN: Virtual Local Area Network WG: Wiegand Contact us For more information about the product, please visit us atwww.akuvox.com or feel free to contact us by Sales email: sales@akuvox.com Technical support email: techsupport@akuvox.com Telephone: +86-592-2133061 ext.7694/8162 We highly appreciate your feedback about our products.
1 | Ext Photos | External Photos | 1.57 MiB | February 12 2019 |
EXHIBIT A - EUT EXTERNAL PHOTOGRAPHS EUT Top View EUT Bottom View EUT Front View EUT Rear View EUT Left View EUT Right View
1 | Int Photos | Internal Photos | 1.17 MiB | February 12 2019 |
EXHIBIT B - EUT INTERNAL PHOTOGRAPHS EUT Cover off View-1 EUT Cover off View-2
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EUT PCB-1 Top View EUT PCB-1 Bottom View 13.56MHz Antenna
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EUT PCB-2 Top View EUT PCB-2 Bottom View
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EUT PCB-3 Top View EUT PCB-3 Bottom View EUT PCB-4 Top View EUT PCB-4 Bottom View EUT PCB-5 Top View EUT PCB-5 Bottom View EUT Cover off View-3 EUT PCB Chip View EUT Cover off View-4 EUT (125kHz) Antenna Top View EUT (125kHz) Antenna Bottom View
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2019-12-02 | 13.56 ~ 13.56 | DXX - Part 15 Low Power Communication Device Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2019-12-02
|
||||
1 | Applicant's complete, legal business name |
AKUVOX (XIAMEN) NETWORKS CO., LTD.
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1 | FCC Registration Number (FRN) |
0025226762
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1 | Physical Address |
10/F, No.56, Software Park II
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||||
1 |
Xiamen, N/A
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|||||
1 |
China
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
b******@baclcorp.com
|
||||
1 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
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app s | FCC ID | |||||
1 | Grantee Code |
2AHCR
|
||||
1 | Equipment Product Code |
R27XV2
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
B**** Y****
|
||||
1 | Telephone Number |
086-0********
|
||||
1 | Fax Number |
086-0********
|
||||
1 |
y******@akuvox.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DXX - Part 15 Low Power Communication Device Transmitter | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Door Phone | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Bay Area Compliance Laboratories Corp. (Kunshan)
|
||||
1 | Name |
M**** C******
|
||||
1 | Telephone Number |
+86 0********
|
||||
1 |
q******@baclcorp.com
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
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Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 0.125 | 0.125 | |||||||||||||||||||||||||||||||||||||
1 | 2 | 15C | 13.56 | 13.56 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC