QUICK START GUIDE Video Doorbell 2K (Battery-Powered) Anker Innovations Limited. All rights reserved. eufy Security and eufy Security Logo are trademarks of Anker Innovations Limited, registered in the United States and other countries. All other trademarks are the property of their respective owners. 51005001867 V04 TABLE OF CONTENTS Whats Included 02 13 Mounting The Bracket Product Overview 04 16 Mounting The Doorbell How The System Works 06 17 Detaching The Doorbell Connecting The Homebase 07 18 Recharging The Doorbell Setting Up The System 08 19 Powering The Doorbell With Existing Doorbell Wires Determining The Power Option 09 27 Notice Finding A Mounting Spot 11 30 Customer Service English 01 WHATS INCLUDED For Video Doorbell Installation For HomeBase 2 Installation Video Doorbell 2K
(Battery-Powered) Model: T8210C Mounting Bracket Screw Hole Positioning Card 15 Mounting Wedge
(Optional) HomeBase 2 Model:T8010X Power Adapter for HomeBase 2 Ethernet Cable for HomeBase 2 Note: Power plug may vary in different regions. Screw Packs (Spare screws and anchors are included) Extension Wires and Wire Nuts (Optional) USB Charging Cable Doorbell Detaching Pin QSG Quick Start Guide 2 English English 3 Video Doorbell (Battery Powered) 1 2 3 7 4 5 6 1. Status LED 5. Ethernet port 2. Speaker 6. SYNC/ALARM OFF button 3. Power port 7. Reset button 4. USB port PRODUCT OVERVIEW Video Doorbell (Battery Powered) Front view:
2 4 6 1 3 1. Motion Sensor 2. Microphone 3. Camera Lens 4. Ambient Light Sensor 5 5. LED Ring 6. Doorbell Button 7. Speaker Rear View:
7 1 2 3 4 1. Micro USB Charging Port 2. SYNC/RESET Button 3. Power Terminals for Existing Doorbell Wire (Optional) 4. Detaching Mechanism Operation Power on How-to Press and release the SYNC button Add doorbell to HomeBase Press and hold the SYNC button until you hear a beep Power off the doorbell Quick-press the SYNC button 5 times in 3 seconds. Reset the doorbell Press and hold the SYNC button for 10 seconds. 4 English English 5 HOW THE SYSTEM WORKS STEP 1 CONNECTING THE HOMEBASE How the System Works Connect the HomeBase 2 to the Internet The video doorbell system includes 2 parts. One is the video doorbell at your door. The other is the HomeBase in your house. The video doorbell detects motion at your porch and allows you to answer the door anytime and anywhere.The HomeBase stores video clips on its built-in storage. When someone rings the doorbell, people in the house will be notified. 1. Power on the HomeBase 2, then use the ethernet cable provided to connect the HomeBase 2 to your home router. Doorbell Chime 2. The LED indicator turns blue (this may take up to 1min) when HomeBase 2 is ready for setup. Video Doorbell 6 English English 7 STEP 2 SETTING UP THE SYSTEM Download the App and Set up the System STEP 3 DETERMINING THE POWER OPTION Download the eufy Security app from the App Store (iOS devices) or Google Play
(Android devices). Option 1 - Battery Powered 1. If you dont have existing doorbell wiring at the front door, use the built-in battery. You are free to determine the doorbell position and the mounting is easy and quick. 2. When the doorbell battery level is low, you need to detach and charge it. 3. If you choose this option, please jump to STEP 4 FINDING A MOUNTING SPOT. Sign up for a eufy Security account, then follow the onscreen instructions to complete the setup. 6 months Note: The battery life varies depending on usage. In most common cases, a doorbell may have up to 10 events per day and each recording lasts 20 seconds on average. Under this scenario, the doorbell battery life can last up to 6 months. 8 English English 9 Option 2 - Doorbell Wire Powered STEP 4 FINDING A MOUNTING SPOT 1. If you have existing and working doorbell wiring at the front door, the doorbell will be powered by the wires constantly. So you dont need to detach and charge it after installation. 2. Since the doorbell is connected to the wires, the mounting position is limited. 3. If you choose this option, please jump to Appendix 3 Powering the Doorbell with Doorbell Wires. 8 - 24V AC Doorbell Wiring Find a Mounting Spot Take the video doorbell to your front door and check the live view on the App at the same time. Find a location where you can get the desired field of view. Consider the below factors:
1. Check if you can reuse the existing holes and anchors on the wall or door frame. 2. If you want to place the doorbell close to a side wall, make sure the wall doesnt show up in the field of view. Otherwise IR light will be reflected and night vision will become blurry. 3. If you are drilling the mounting holes for the first time, the recommended mounting height is 48" / 1.2 m from the ground. 4. Use the 15 mounting wedge as a supplementary mounting bracket if you wish to see more on a specific side. 1.76m(59) 1.2m (48") 1m
(40") 0.3m
(12") Door Video Doorbell Door Video Doorbell 15 Without 15 Mounting wedge With 15 Mounting wedge 10 English English 11 Place the Screw Hole Positioning Card against the wall to mark the position. STEP 5 MOUNTING THE BRACKET Mount the Doorbell on a Wooden Surface If youre mounting the doorbell on a wooden surface, you dont need to pre-drill pilot holes. Use the provided screws to secure the Mounting Bracket on the wall, The Screw Hole Positioning Card indicates the position of the screw holes. What is required: Screwdriver, Mounting Bracket, 15 Mounting Wedge (Optional), Screw Packs Phillips-Head Screwdriver
(not provided) Mounting Bracket
(Attached to 15 Mounting Wedge) 15 Mounting Wedge (Optional) Screw Packs (Spare screws and anchors are included.) 12 English English 13 Wall Mounting Bracket Wall Mounting Wedge Mounting Bracket Without 15 Mounting Wedge With 15 Mounting Wedge Mount the Doorbell on Surfaces Made Out of Hard Materials 1. If youre mounting the doorbell on a surface made out of hard materials, like brick, concrete, stucco, drill 2 holes through the Screw Hole Positioning Card with a 15/64(6mm) drill bit. 2. Insert the provided anchors, and then use the provided long screws to secure the Mounting Bracket on the wall. What is required: Power Drill, 15/64(6 mm) Drill Bit, Mounting Bracket, 15 Mounting Wedge (Optional), Screw Packs Power Drill
(not provided) 15/64(6 mm) Drill Bit Mounting Bracket
(Attached to 15 Mounting Wedge) 15 Mounting Wedge (Optional) Screw Packs (Spare screws and anchors are included.) Wall Mounting Bracket Wall Mounting Wedge Mounting Bracket Without 15 Mounting Wedge With 15 Mounting Wedge 2 2 14 English 1 English 15 STEP 6 MOUNTING THE DOORBELL APPENDIX 1 DETACHING THE DOORBELL Mount the Doorbell Detach the Doorbell Align the doorbell on top and then snap it on the bottom. Press it down until it clicks into place. 1. Use the doorbell detaching pin provided if you wish to detach the doorbell from the Mounting Bracket. 2. Press and hold the hole on the bottom of the doorbell and then lift its bottom to take it off. What is required: Doorbell Detaching Pin Doorbell Detaching Pin Youre all set!
If you want to detach the doorbell or recharge it, please refer to the following sections. 16 English English 17 APPENDIX 2 RECHARGING THE DOORBELL APPENDIX 3 POWERING THE DOORBELL WITH EXISTING DOORBELL WIRES Recharge the Doorbell 3.1 Verify whether the doorbell wires are working 1. Ring the existing doorbell to check if it is working. If the doorbell doesnt ring, your doorbell wires may be defective. Power the doorbell on its own battery or consult an electrician to fix the wires. 2. Shut off power at the breaker. Turn the lights on / off in your home to make sure the electricity in your house is properly shut off. OFF OFF Always be careful when handling wires. If youre not comfortable installing it yourself, have a qualified electrician do it. 3.2 Detach the Existing Doorbell Button If you already have existing doorbell wiring:
1. Remove the existing doorbell button with a Phillips-Head screwdriver (not provided). 2. Pull the two wires out carefully when removing the existing doorbell. Straighten the wire ends if necessary. English 19 LED indication Charging: Solid orange Fully charged: Solid cyan Charging time 6 hours from 0% to 100%
18 English What is required: Philips-Head Screwdriver 1.76m(59) 1.2m (48") 1m
(40") 0.3m
(12") Door Video Doorbell Door Video Doorbell 15 Phillips-Head Screwdriver
(User provides it.) Without 15 Mounting wedge With 15 Mounting wedge 2. Place the Screw Hole Positioning Card against the wall to mark the position. 3.3 Find a Mounting Spot 1. Determine the mounting position of the doorbell. Consider the below factors:
Check if you can reuse the existing holes and anchors on the wall or door frame. If you are drilling the mounting holes for the first time, the recommended mounting height is 48" / 1.2 m from the ground. Use the 15 mounting wedge as a supplementary mounting bracket if you wish to see more on a specific side. 20 English English 21 3.4 Mount the Bracket If youre mounting the doorbell on a wooden surface, you dont need to pre-drill pilot holes. Use the provided screws to secure the Mounting Bracket on the wall. The Screw Hole Positioning Card indicates the position of the screw holes. What is required: Power Drill, Mounting Bracket, 15 Mounting Wedge (Optional), Screw Packs If youre mounting the doorbell on a surface made out of hard materials, like brick, concrete, stucco:
Drill 2 holes through the Screw Hole Positioning Card with 15/64(6mm) drill bit. Insert the provided anchors, and then use the provided long screws to secure the Mounting Bracket on the wall. What is required: Power Drill, 15/64(6mm) Drill Bit, Mounting Bracket, 15 Mounting Wedge (Optional), Screw Packs Phillips-Head Screwdriver
(User provides it.) Mounting Bracket
(Attached to 15 Mounting Wedge) 15 Mounting Wedge (Optional) Screw Packs (Spare screws and anchors are included.) Power Drill
(not provided) 15/64(6 mm) Drill Bit Mounting Bracket
(Attached to 15 Mounting Wedge) 15 Mounting Wedge (Optional) Screw Packs (Spare screws and anchors are included.) Wall Mounting Bracket Wall Mounting Wedge Mounting Bracket Without 15 Mounting Wedge With 15 Mounting Wedge 22 English 1 English 23 3.5 Connect the Doorbell Wires to the Doorbell Connect the wires to the terminals at the back of the doorbell, then tighten the terminal screws. Wire can connect to any terminal. What is required: Wires and Wire Nuts (Optional), Video Doorbell, Philips-head Screwdriver Wall Mounting Bracket Wall Mounting Wedge Mounting Bracket Extension Wires and Wire Nuts (Optional) Video Doorbell 2K (Wired) Model: T8210C Phillips-Head Screwdriver
(User provides it.) Without 15 Mounting Wedge With 15 Mounting Wedge 2 2 24 English English 25 Note:
To prevent short-circuit, make sure the wires are not touching each other after connecting them to the terminals. If the wires are too short, use the extension wires and wire nuts provided to make them longer. Use electrical wiring tape instead if there is no more space on the wall for wire nuts. 3.6 Mount the Doorbell on the Bracket Align the doorbell on top and then snap it on the bottom. 3.7 Restore Power Switch the master circuit breaker back to ON. ON ON NOTICE FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications not expressly approved by the party responsible or compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: (1) Reorient or relocate the receiving antenna. (2) Increase the separation between the equipment and receiver. (3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. (4) Consult the dealer or an experienced radio/TV technician for help. FCC Radio Frequency Exposure Statement The device has been evaluated to meet general RF exposure requirements. The device can be used in fixed/mobile exposure condition. The min separation distance is 20cm. Notice: Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations. The following importer is the responsible party:
Company Name: POWER MOBILE LIFE, LLC Address: 10900 NE 8th St, Ste 501, Bellevue WA 98004 Telephone:1-800-988-7973 Youre all set!
If you want to detach the doorbell or recharge it, please refer to the corresponding sections. IC Statement This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
26 English English 27
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device."
Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes:
(1) l'appareil nedoit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement."
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. IC RF Statement When using the product, maintain a distance of 20cm from the body to ensure compliance with RF exposure requirements. Lors de l'utilisation du produit, maintenez une distance de 20 cm du corps afin de vous conformer aux exigences en matire d'exposition RF. This product complies with the radio interference requirements of the European Community Declaration of Conformity Hereby, Anker Innovations Limited declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. For the declaration of conformity, visit the website: https://uk.eufylife.com. This product complies with the radio interference requirements of the United Kingdom Declaration of Conformity Hereby, Anker Innovations Limited declares that this device is in compliance with Radio Equipment Regulations 2017(SI 2017/1206). The full text of the UK declaration of conformity is available at the following internet address: https://uk.eufylife.com. Do not use the Device in the environment at too high or too low temperature, never expose the Device under strong sunshine or too wet environment. T8210C: The suitable temperature for the device and accessories is -20C to 50C
(charging temperature 0 to 45) T8010X: The suitable temperature for the device and accessories is -10C to 45C. It is recommended to supply the device in an environment with a temperature that ranges from 5C~25C. When supplying, please place the device in an environment that has a normal room 28 English temperature and good ventilation. The adapter shall be installed near the equipment and shall be easily accessible. Please ensure you use only the adapter offered by the manufacturer. Using an unauthorized adapter may be dangerous and violate the Terms of Use and product warranty. This adapter is for indoor use only. The adapter type is KA2401A-1202000DE, rated output voltage/current is 12Vdc/2A. The plug considered as disconnect device of adapter. RF exposure information The Maximum Permissible Exposure (MPE) level has been calculated based on a distance of d=20 cm between the device and the human body. To maintain compliance with RF exposure requirement, use product that maintain a 20cm distance between the device and human body. Frequency bands and power as below:
Function SUB-1G (T8010X) Wi-Fi (T8010X) Wi-Fi (T8210C) Bands SUB-1G 2.4GHz 2.4GHz Operation Frequency 866-866.8MHz 2412-2472MHz 2412-2472MHz Max. Power EIRP 5.24 dBm EIRP 18.40 dBm EIRP 19.98 dBm The following importer is the responsible party (contract for EU matters):
Anker Innovations Deutschland GmbH I Georg-Muche-Strasse 3, 80807 Munich, Germany The following importer is the responsible party (contract for UK matters):
Anker Technology (UK) Limited I GNR8, 49 Clarendon Road, Watford, Hertfordshire, WD17 1HP, United Kingdom Warning replacement of a battery with an incorrect type that can defeat a safeguard;
disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion;
leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; and a battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas. Attention:
remplacement dune batterie par un type incorrect pouvant supprimer une protection mise au rebut dune batterie dans un feu ou dans un four chaud, ou crasement mcanique ou coupure dune batterie, susceptible de provoquer une explosion;
maintien dune batterie dans un environnement trs haute temprature pouvant English 29 provoquer une explosion ou la fuite de liquide ou de gaz inflammables; et batterie soumise une pression de lair extrmement faible pouvant provoquer une explosion ou la fuite de liquide ou de gaz inflammables. This product is designed and manufactured with high quality materials and components, which can be recycled and reused. This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product. 30 English English 31