FCC ID: MSQ-RTN10 EZ N WIRELESS ROUTER

RT-N10 ASUS Wireless EZ N Router RT-N10 150M High Speed AIR WAN LAN1 LAN2 LAN3 LAN4 User Manual E4808 First Edition V1 June 009 Copyright 2009 ASUSTeK Computer Inc. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc.

(ASUS). Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing. ASUS PROVIDES THIS MANUAL AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES

(INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT. SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT. Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners benefit, without intent to infringe.

Table of contents About this guide .................................................................................... 4 How this guide is organized .............................................................. 4 Conventions used in this guide ......................................................... 5 Chapter 1:

Knowing your wireless router Package contents .................................................................................. 6 System requirements ............................................................................ 6 Before you proceed ............................................................................... 6 Hardware features ................................................................................. 7 Front panel ........................................................................................ 7 Rear panel ......................................................................................... 8 Bottom panel ..................................................................................... 9 Mounting options ................................................................................. 10 Chapter 2:

Getting started Setting up the wireless router .............................................................11 Setting up the Router mode using the QIS ..................................... 1

Setting up the Repeater mode using the QIS ................................. 15 Setting up the AP mode using the QIS ............................................ 16 Chapter 3:

Configuring the network clients Accessing the wireless router ............................................................ 17 Setting an IP address for wired or wireless clients .......................... 17 Chapter 4:

Configuring via the web GUI Configuring via the web GUI ............................................................... 25 Using the Network Map ....................................................................... 26 Using the Quick Internet Setup (QIS) again .................................... 7 Creating multiple SSID profiles ....................................................... 8 Managing bandwidth with EzQoS ...................................................... 29 Upgrading the firmware ...................................................................... 30 Restoring/Saving/Uploading settings ................................................ 31

Table of contents Chapter 5:

Installing the utilities Installing the utilities ........................................................................... 32 Device Discovery ................................................................................. 34 Firmware Restoration .......................................................................... 35 WPS Wizard .......................................................................................... 36 Using WPS Wizard .......................................................................... 6 Chapter 6:

Troubleshooting Troubleshooting ................................................................................... 42 ASUS DDNS Service ............................................................................ 45 Frequently Asked Questions (FAQs) ............................................... 45 Appendices Notices .................................................................................................. 47 ASUS Contact information .................................................................. 55 About this guide This user guide contains information that you need to install and configure the ASUS Wireless Router. How this guide is organized This guide contains the following parts:

Chapter 1: Knowing your wireless router This chapter provides information on the package contents, system requirements, hardware features, and LED indicators of the ASUS Wireless Router. Chapter 2: Getting started This chapter provides instructions on setting up the Router, Repeater, and Access Point (AP) modes of the ASUS Wireless Router. Chapter 3: Configuring the network clients This chapter provides instructions on setting up the clients in your network to work with your ASUS Wireless Router. 4 Chapter 4: Configuring via the web GUI This chapter provides instructions on configuring the ASUS Wireless Router using its web graphics user interface (web GUI). Chapter 5: Installing the utilities This chapter provides information on the utilities that are available from the support CD. Chapter 6: Troubleshooting This chapter provides you with a troubleshooting guide for solving common problems you may encounter when using the ASUS Wireless Router. Appendices This chapter provides you with the regulatory Notices and Safety Statements. Conventions used in this guide WARNING: Information to prevent injury to yourself when trying to complete a task. CAUTION: Information to prevent damage to the components when trying to complete a task. IMPORTANT: Instructions that you MUST follow to complete a task. NOTE: Tips and additional information to aid in completing a task. 5 1Knowing your wireless router Package contents Check the following items in your ASUS Wireless Router package. RT-N10 Wireless Router x1 Power adapter x1 Support CD (manual, utilities) x1 RJ45 cable x1 Detachable antenna x1 Quick Start Guide x1 Note: If any of the items is damaged or missing, contact your retailer. System requirements Before installing the ASUS Wireless Router, ensure that your system/network meets the following requirements:

An Ethernet RJ-45 port (10Base-T/100Base-TX) At least one IEEE 80.11b/g/n device with wireless capability An installed TCP/IP and Internet browser Before you proceed Take note of the following guidelines before installing the ASUS Wireless Router:

The length of the Ethernet cable that connects the device to the network (hub, ADSL/cable modem, router, wall patch) must not exceed 100 meters. Place the device on a flat and stable surface as far from the ground as possible. Keep the device clear from metal obstructions and away from direct sunlight. Keep the device away from transformers, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators, and other industrial equipment to prevent signal loss. Install the device in a central area to provide ideal coverage for all wireless mobile devices. 6 RT-N10 Chapter 1: Knowing your wireless router Install the device at least 0cm from a person to insure that the product is operated in accordance with the RF Guidelines for Human Exposure adopted by the Federal Communications Commission. Hardware features Front panel RT-N10 150M High Speed AIR WAN LAN1 LAN2 LAN3 LAN4 Status Indication Status indicators LED

(Power) AIR LAN 1-4 (Local Area Network) No power System ready Rescue mode Off On Flashing-slow Flashing-quick WPS processing Off On Flashing Off On No power Wireless system ready Transmitting or receiving data (wireless) No power or no physical connection Has physical connection to an Ethernet network Transmitting or receiving data (through Ethernet cable) No power or no physical connection Has physical connection to an Ethernet network Transmitting or receiving data (through Ethernet cable) Flashing WAN (Wide Area Network) Off On Flashing Chapter 1: Knowing your wireless router RT-N10 7 Rear panel WPS Label WAN LAN1-LAN4 DC IN WPS Restore Description Connect an RJ-45 Ethernet cable to this port to establish WAN connection. Connect RJ-45 Ethernet cables to these ports to establish LAN connection. Insert the AC adapter into this port to connect your router to a power source. Press this button to launch the WPS wizard. Press this button for more than five seconds to restore the system to its factory default settings. 8 RT-N10 Chapter 1: Knowing your wireless router Bottom panel 2 1 Item 1 2 Description Mounting hooks Use the mounting hooks to mount your router on concrete or wooden surfaces using two round head screws. Air vents These vents provide ventilation to your router. Note: For details on mounting your router on a wall or ceiling, refer to the section Mounting options on the next page of this user manual. Chapter : Setting up the hardware RT-N10 9 Mounting options Out of the box, the ASUS Wireless Router is designed to sit on a raised flat surface like a file cabinet or book shelf. The unit may also be converted for mounting to a wall or ceiling. To mount the ASUS Wireless Router:

1. Look on the underside for the two mounting hooks. 2. Mark two upper holes in a flat surface.

. Tighten two screws until only 1/4'' is showing. 4. Latch the hooks of the ASUS Wireless Router onto the screws. Note: Re-adjust the screws if you cannot latch the ASUS Wireless Router onto the screws or if it is too loose. 10 RT-N10 Chapter : Setting up the hardware 2Getting started Setting up the wireless router The ASUS Wireless Router includes a web graphics user interface (web GUI) that allows you to configure the wireless router using your web browser on your computer. Note: For details on configuring your wireless router using the web GUI, refer to Chapter 4:

Configuring via the web GUI. The web GUI integrates a Quick Internet Setup (QIS) function that detects the Internet connection type automatically and guides you through setting up a network quickly. The QIS web page appears automatically after you connected your devices and launched the web browser. You may also launch the QIS from the Network Map on the web GUI. Refer to Using the Network Map in Chapter 4 of this user manual for details. Note: We recommend that you use wired connection for initial configuration to avoid possible setup problems due to wireless uncertainty. The RT-N10 supports three operation modes: Router (IP Sharing mode), Repeater, and Access Point (AP). Refer to the following sections on initially setting up an operation mode using the QIS. Chapter : Setting up the hardware RT-N10 11 Setting up the Router mode using the QIS In the Router mode, the RT-N10 connects to WAN (Internet) by PPPoE, Automatic IP, PPTP, LTP, or Static IP, and provides you with wireless radio. The NAT, firewall, and IP sharing services in LAN are enabled. To set up the Router mode using the QIS:

1. Connect your devices. WPS RT-N10 Modem Client

. Launch the web browser and the QIS web page appears automatically. Choose the Router mode, then click Next. Note: If the QIS web page does not appear after you launched the web browser, disable the proxy settings of the web browser. 1

RT-N10 Chapter : Setting up the hardware Then the QIS starts to detect your Internet connection type. Note: The PPPoE Internet connection type is used in this setup case.

. Key in the user name and password. Click Apply all settings. Note: The above setup screen varies with different Internet connection types. 4. The Internet connection setup is completed. Click Going to Internet to go to your home page. Chapter : Setting up the hardware RT-N10 1

Click Simply Wireless Security Setting to configure basic security settings including the SSID, authentication and encryption methods, and security key for the ASUS Wireless Router. Click Advanced Setting page to manually configure advanced settings for the ASUS Wireless Router. 14 RT-N10 Chapter : Setting up the hardware Setting up the Repeater mode using the QIS In the Repeater mode, the RT-N10 extends your wireless network and provides you with higher quality wireless radio. The NAT, firewall, and IP sharing services are disabled. To set up the Repeater mode using the QIS:

1. Connect your devices. WPS RT-N10 Modem Client Wireless Router

. Launch the web browser and the QIS web page appears automatically. Choose the Repeater mode, then click Next. Note: If the QIS web page does not appear after you launched the web browser, disable the proxy settings of the web browser.

. Select the AP whose wireless signal you want to extend, then click Connect. Chapter : Setting up the hardware RT-N10 15 Setting up the AP mode using the QIS In the AP mode, the RT-N10 receives the WAN IP address from the router connected to the WAN port and provides you with wireless radio. The NAT, firewall, and IP sharing services are disabled. To set up the AP mode using the QIS:

1. Connect your devices. WPS RT-N10 Client Modem Router

. Launch the web browser and the QIS web page appears automatically. Choose the AP mode, then click Next. Note: If the QIS web page does not appear after you launched the web browser, disable the proxy settings of the web browser. 3. Configure the wireless security settings including the SSID, authentication and encryption methods. Click Finish. 16 RT-N10 Chapter 3: Configuring the clients 3 Configuring the network clients Accessing the wireless router Setting an IP address for wired or wireless clients To access the ASUS Wireless Router, you must have the correct TCP/IP settings on your wired or wireless clients. Ensure that the clients IP addresses are within the same subnet as the ASUS Wireless Router. By default, the ASUS Wireless Router integrates the DHCP server function, which automatically assigns IP addresses to the clients in your network. But in some instances, you may want to manually assign static IP addresses on some of the clients or computers in your network rather than automatically getting IP addresses from your wireless router. Follow the instructions below that correspond to the operating system installed on your client or computer. address is not used by another device) IP address: 19.168.1.xxx (xxx can be any number between  and 54. Ensure that the IP Note: In the Router mode, if you want to manually assign an IP address to your client, we recommend that you use the following settings:

Subnet Mask: 55.55.55.0 (same as the ASUS Wireless Router) Gateway: 19.168.1.1 (IP address of the ASUS Wireless Router) DNS: 19.168.1.1 (ASUS Wireless Router) or assign a known DNS server in your network Chapter 3: Configuring the clients RT-N10 17 Windows 9x/ME 1. Click Start > Control Panel >

Network to display the Network setup window.

. Select TCP/IP then click Properties.

. If you want your computer to automatically obtain an IP address, click Obtain an IP address automatically then click OK. Otherwise, click Specify an IP address, then key in the IP address and Subnet Mask. 18 RT-N10 Chapter 3: Configuring the clients 4. Select the Gateway tab, and key in New gateway then click Add. 5. Select the DNS configuration tab and click Enable DNS. Key in Host, Domain, and DNS Server Search Order, then click Add. 6. Click OK. Chapter 3: Configuring the clients RT-N10 19 Windows NT4.0 1. Go to Control Panel > Network to display the Network setup window then select the Protocols tab.

. Select TCP/IP Protocol from the Network Protocols list then click Properties.

. From the IP Address tab of the adapter installed in your system. Microsoft TCP/IP Properties window, you can:

Select the type of network Set the router to assign IP Manually set up the IP address, subnet mask, and default gateway. address automatically.

0 RT-N10 Chapter 3: Configuring the clients 4. Select the DNS tab then click Add under the DNS Service Search Order and key in DNS. Windows 2000 1. Click Start > Control Panel >

Network and Dial-up Connection. Right-click Local Area Connection then click Properties. Chapter 3: Configuring the clients RT-N10

1

. Select Internet Protocol (TCP/IP), then click Properties.

. Select Obtain an IP address automatically if you want the IP settings to be assigned automatically. Otherwise, select Use the following IP address: and key in IP address, Subnet mask, and Default gateway. 4. Select Obtain DNS server address automatically if you want the DNS server settings to be assigned automatically. Otherwise, select Use the following DNS server addresses: and key in the Preferred and Alternate DNS server. 5. Click OK when done. Windows XP 1. Click Start > Control Panel >

Network Connection. Right-click Local Area Connection then select Properties.

RT-N10 Chapter 3: Configuring the clients

. Select Internet Protocol (TCP/IP), then click Properties.

. Select Obtain an IP address automatically if you want the IP settings to be assigned automatically. Otherwise, select Use the following IP address: and key in IP address, Subnet mask, and Default gateway. 4. Select Obtain DNS server address automatically if you want the DNS server settings to be assigned automatically. Otherwise, select Use the following DNS server addresses: and key in the Preferred and Alternate DNS server. 5. Click OK when done. Chapter 3: Configuring the clients RT-N10

Windows Vista 1. Go to Start > Control Panel >

Network and Internet > Network and Sharing Center. Click View status > Properties > Continue.

. Select Internet Protocol Version 4 (TCP/IPv4), then click Properties.

. Select Obtain an IP address automatically if you want the IP settings to be assigned automatically. Otherwise, select Use the following IP address:

and key in IP address and Subnet mask. 4. Select Obtain DNS server address automatically if you want the DNS server settings to be assigned automatically. Otherwise, select Use the following DNS server addresses: and key in the Preferred and Alternate DNS server. 5. Click OK when done.

4 RT-N10 Chapter 3: Configuring the clients 4Configuring via the web GUI Configuring via the web GUI The routers web graphics user interface (web GUI) allows you to configure these features: Network Map and EZQoS Bandwidth Management. To access the web GUI:

1. In the Router mode, launch a web browser, then key in the routers default IP address (192.168.1.1). The login page of the routers web GUI appears.

. On the login page, key in the default user name (admin) and password

(admin). Note: In the Repeater and AP modes, use Device Discovery included in the support CD to find the routers IP address. Chapter 4: Configuring via the web GUI RT-N10

5 3. From the main page, click the navigation menu or links to configure the various features of the ASUS Wireless Router. Using the Network Map Network Map allows you to view the status and configure the connection settings of the Internet, system, and clients in your network. It enables you to quickly set up your Wide Area Network (WAN) using the Quick Internet Setup (QIS) feature, or to quickly set up your Local Area Network (LAN) using the WPS Wizard. Note: For more details on WPS, refer to the section WPS Wizard in Chapter 5 of this user manual. To view the status or configure the settings, click any of these icons displayed on the main page:

Icon Description Internet status Click this icon to display information on the Internet connection status, WAN IP address, DNS, connection type, and gateway address. From the Internet status screen, use the Quick Internet Setup (QIS) feature to quickly set up your WAN. System status Click this icon to display information on the SSID, authentication method, WEP encryption, LAN IP, PIN code, MAC address, or turn the wireless radio on/off. Launch the WPS wizard from the System status screen.

6 RT-N10 Chapter 4: Configuring via the web GUI Icon Description Client status Click this icon to display information about the clients or computers in the network, and allows you to block/unblock a client. Using the Quick Internet Setup (QIS) again The Quick Internet Setup (QIS) web page appears automatically after you connected your devices and launched the web browser. You may also click GO in the QIS field under Internet status to launch the QIS. Chapter 4: Configuring via the web GUI RT-N10

7 Creating multiple SSID profiles The RT-N10 allows you to create multiple SSID profiles that meet various working scenarios. To create a SSID profile:

1. Under System status, click Add SSID. 2. Configure the profile settings, then click Add.

. Click Apply all setting to save the new settings.

8 RT-N10 Chapter 4: Configuring via the web GUI Managing bandwidth with EzQoS EzQoS Bandwidth Management enables you to set the bandwidth priority and manage the network traffic. To set up the bandwidth priority:

1. Click EzQoS Bandwidth Management from the navigation menu at the left side of your screen.

. Click each of these four applications to set the bandwidth priority:

Icon Description Gaming Blaster The router handles gaming traffic at first priority. Internet Application The router handles the e-mail, web browsing and other Internet applications traffic at first priority. FTP The router handles at first priority the traffic of downloading/

uploading data to/from the FTP server. Voip/Video Streaming The router handles the audio/video traffic at first priority.

. Click Save to save the configuration settings. Chapter 4: Configuring via the web GUI RT-N10

9 Upgrading the firmware Note: Download the latest firmware from the ASUS website at http://www.asus.com To upgrade the firmware:

1. Click Advanced Setting from the navigation menu at the left side of your screen.

. Under the Administration menu, click Firmware Upgrade.

. In the New Firmware File field, click Browse to locate the new firmware on your computer. 4. Click Upload. The uploading process takes about three minutes. Note: If the upgrade process fails, the wireless router automatically enters the rescue mode and the power LED indicator at the front panel flashes slowly. To recover or restore the system, use the Firmware Restoration utility. For more details on this utility, refer to the section Firmware Restoration in Chapter 5 of this user manual.

0 RT-N10 Chapter 4: Configuring via the web GUI

Restoring/Saving/Uploading settings To restore/save/upload the settings:

1. Click Advanced Setting from the navigation menu at the left side of your screen.

. Under the Administration menu, click Restore/Save/Upload Setting.

. Select the tasks that you want to do:

To restore to the default factory settings, click Restore, and click OK in the confirmation message. To save the current system settings, click Save, and click Save in the file download window to save the system file in your preferred path. To restore previous system settings, click Browse to locate the system file that you want to restore, then click Upload. Chapter 4: Configuring via the web GUI RT-N10

1 5Installing the utilities Installing the utilities The support CD contains the utilities for configuring the ASUS Wireless Router. To install the ASUS WLAN Utilities in Microsoft Windows, insert the support CD in the CD drive. If Autorun is disabled, run setup.exe from the root directory of the support CD. To install the utilities:

1. Click Install...Utilities.

. Click Next.

RT-N10 Chapter 5: Installing the utilities

. Click Next to accept the default destination folder or click Browse to specify another path. 4. Click Next to accept the default program folder or enter another name. 5. Click Finish when setup is completed. Chapter 5: Installing the utilities RT-N10

Device Discovery Device Discovery is an ASUS WLAN utility that detects an ASUS wireless router and enables you to configure the device. To launch the Device Discovery utility:

From your computers desktop, click Start > All Programs > ASUS Utility >

RT-N10 Wireless Router > Device Discovery. Click Configure to access the web GUI and configure the wireless router. Click Search to search for ASUS wireless routers within range. Click Exit to exit the application.

4 RT-N10 Chapter 5: Installing the utilities Firmware Restoration Firmware Restoration is used on an ASUS Wireless Router that failed during its firmware upgrading process. It uploads the firmware that you specify. The process takes about three to four minutes. Important: Launch the rescue mode before using the Firmware Restoration utility. To launch the rescue mode and use the Firmware Restoration utility:

1. Unplug the wireless router from the power source.

. Hold the Restore button at the rear panel and simultaneously re-plug the wireless router into the power source. Release the Restore button when the Power LED at the front panel flashes slowly, which indicates that the wireless router is in the rescue mode. 3. From your computers desktop, click Start > All Programs > ASUS Utility >

RT-N10 Wireless Router > Firmware Restoration. 4. Specify a firmware file, then click Upload. Note: This is not a firmware upgrade utility and cannot be used on a working ASUS Wireless Router. Normal firmware upgrades must be done through the web interface. Refer to Chapter 4: Configuring via the web GUI for more details. Chapter 5: Installing the utilities RT-N10

5 WPS Wizard WPS (Wi-Fi Protected Setup) allows you to set up a secure and protected wireless network easily. Using WPS Wizard OS Support Vista /64 Ensure that you use a wireless LAN dapter with WPS function. Windows operating systems and wireless LAN cards/adapters that support WPS:

Wireless Adapter Support Intel wireless LAN card ASUS 167gv driver v.0.6.0 or later ASUS 160N/10N driver v.0.0.0 or later Intel wireless LAN card ASUS 167gv driver v1...0 or later ASUS 160N/10N driver v1.0.4.0 or later ASUS LAN card with ASUS WLAN Utility ASUS 167gv driver v1...0 or later ASUS 160N/10N driver v1.0.4.0 or later XP SP1 and 000 XP SP

To use WPS Wizard:

1. Follow the onscreen instructions to set up your hardware. When done, click Next. Note: Use the WPS Wizard with one wireless client at a time. If the wireless client cannot discover the wireless router, shorten the distance between the client and the router.

6 RT-N10 Chapter 5: Installing the utilities

. Push the WPS button on the front panel of the wireless router for more than five seconds. WPS WPS button 3. On the WPS Wizard, click Next to continue. Notes:

When running WPS, the Internet connection pauses briefly then reestablishes the connection. connection. If the WPS button is pushed without running the WPS Wizard, the PWR indicator flashes and Internet connection pauses briefly and then reestablishes the Chapter 5: Installing the utilities RT-N10

7 4. Assign a name to your network, then click Next. 5. Use the auto-generated passphrase as your networks security key or manually assign a passphrase containing between 8 and 6 characters. Click Next.

8 RT-N10 Chapter 5: Installing the utilities 6. Installation is completed. Click Save or print settings for future reference or Save settings to a USB flash drive to add other devices to the network. Click Next to connect to the Internet. Note: For more details on adding devices to the network using a USB flash drive, refer to the section Adding network devices using a USB flash drive on the next page. 7. You have connected to the wireless router. If you want to configure the Internet settings, click Setup. Click Finish to close the WPS Wizard. Chapter 5: Installing the utilities RT-N10

9 Adding network devices using a USB flash drive With the WPS utility, you can add devices to your network using a USB flash drive. To add network devices using a USB flash drive:

1. In the WPS Wizard, click Save settings to a USB flash drive. 2. Plug a USB flash drive into the USB port on your computer, and then select the drive from the dropdown list. When done, click Next to continue. 40 RT-N10 Chapter 5: Installing the utilities 3. Remove the USB flash drive from this computer, and then plug to the computer that you want to add to the wireless network. 4. Locate the SetupWireless.exe from the USB drive, and double-click to run it. Click Yes to add the computer to the wireless network. 5. Click OK to exit the Wireless Network Setup Wizard. Chapter 5: Installing the utilities RT-N10 41 Troubleshooting 6 Troubleshooting This troubleshooting guide provides solutions to some common problems that you may encounter while installing or using the ASUS Wireless Router. These problems require simple troubleshooting that you can perform by yourself. Contact the ASUS Technical Support if you encounter problems not mentioned in this chapter. Problem I cannot access the web GUI for configuring the router. Action 1. Launch a web browser, then click Tools >

Internet Options...

. Under Temporary Internet files, click Delete Cookies... and Delete Files...

. Disable the proxy settings of the web browser. The client cannot establish a wireless connection with the router. Out of Range:

Put the router closer to the wireless client. Try to change the channel settings. Authentication:

Use wired connection to connect to the router. Check the wireless security settings. Press the Restore button at the rear panel for more than five seconds. Cannot find the router:

Press the Restore button at the rear panel for more than five seconds. Check the setting in the wireless adapter such as SSID and encryption settings. 4

RT-N10 Chapter 6: Troubleshooting Problem Cannot access the Internet via wireless LAN adapter Internet is not accessible When ADSL Modem Link light is ON (not blinking), this means Internet Access is possible. If the ADSL LINK light blinks continuously or stays off, Internet access is not possible

- the Router is unable to establish a connection with the ADSL network. Network name or encryption keys are forgotten. Action Move the router closer to the wireless client. Check whether the wireless adapter is connected to the correct wireless router. Check whether the wireless channel in use conforms to the channels available in your country/area. Check the encryption settings. Check if the ADSL or Cable connection is correct. Retry using another Ethernet cable. Check the status indicators on the ADSL modem and the wireless router. Check if the WAN LED on the wireless router is ON. If the LED is not ON, change the cable and try again. Restart your computer. Refer to the Quick Start Guide of the wireless router and re-configure the settings. Check if the WAN LED on the wireless router is ON. Check the wireless encryption settings. Check if the computer can get the IP address (via both wired network and wireless network). Ensure that your web browser is configured to use the local LAN, and is not configured to use a proxy server. Ensure that all your cables are all properly connected . Disconnect the power cord from the ADSL or cable modem, wait a few minutes, then reconnect the cord. If the ADSL light continues to blink or stays OFF, contact your ADSL service provider. Try setting up the wired connection and configuring the wireless encryption again. Press the Restore button at the rear panel of the wireless router for more than five seconds. Chapter 6: Troubleshooting RT-N10 4

Problem How to restore the system to its default settings?

I cannot use 19.168.1.1 to enter the web GUI. Action Press the Restore button at the rear panel of the wireless router for more than five seconds. Refer to the section Restoring/Saving/

Uploading settings in Chapter 4 of this user manual. The following are the factory default settings:

User Name: admin Password: admin Enable DHCP: Yes (if WAN cable is plugged in) IP address: 19.168.1.1 Domain Name: (Blank) Subnet Mask: 55.55.55.0 DNS Server 1: 19.168.1.1 DNS Server 2: (Blank) SSID: ASUS Check the routers operation mode. In the Router mode, the default IP address is 19.168.1.1. In the Repeater / AP mode, use Device Discovery to find the routers IP address. 44 RT-N10 Chapter 6: Troubleshooting ASUS DDNS Service RT-N10 supports the ASUS DDNS service. When exchanging devices at the service center, if you have registered the ASUS DDNS service and want to keep the original domain name, data transfer is a must. Visit your local service center for more information. Notes:

If there is no activity in the domain - such as reconfiguring the router or accessing the registered domain name - within 90 days, the system automatically deletes the registered If you encounter any problem or difficulty in using your device, contact the service center. information. Frequently Asked Questions (FAQs) 1. Will the registered information be lost or registered by others?

If you have not updated the registered information in 90 days, the system automatically deletes the registered information and the domain name may be registered by others. 2. I did not register the ASUS DDNS for the router I bought six months ago. Can I still register it?

Yes, you can still register the ASUS DDNS service for your router. The DDNS service is embedded in your router, so you can register the ASUS DDNS service anytime. Before registering, click Query to check if the hostname has been registered or not. If not, the system registers the hostname automatically. 3. I have registered a domain name before and it has been working well until my friends told me that they could not access my domain name. Check the following:

1. The internet is working well.

. The DNS server is working well.

. The last time you updated the domain name. If there are still problems in accessing your domain name, contact the service center. 4. Can I register two domain names to separately access my http and ftp servers?

No, you cannot. You can only register one domain name for one router. Use port mapping to implement security in the network. Chapter 6: Troubleshooting RT-N10 45 5. After restarting the router, why is it that I see different WAN IPs in MS DOS and in the router configuration page?

This is normal. The interval time between the ISP DNS server and ASUS DDNS results in different WAN IPs in MS DOS and in the router configuration page. Different ISPs may have different interval time for IP updating. 6. Is the ASUS DDNS service free, or is it just a trial version?

The ASUS DDNS service is a free and embedded service in some ASUS routers. Check your ASUS router if it supports the ASUS DDNS service. 46 RT-N10 Chapter 6: Troubleshooting Appendices Notices Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which Increase the separation between the equipment and receiver. the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Prohibition of Co-location This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. Safety Information To maintain compliance with FCCs RF exposure guidelines, this equipment should be installed and operated with minimum distance 0cm between the radiator and your body. Use on the supplied antenna. Appendices RT-N10 47 Declaration of Conformity for R&TTE directive 1999/5/EC Essential requirements Article 

Protection requirements for health and safety Article .1a Testing for electric safety according to EN 60950-1 has been conducted. These are considered relevant and sufficient. Protection requirements for electromagnetic compatibility Article .1b Testing for electromagnetic compatibility according to EN 01 489-1 and EN 01 489-17 has been conducted. These are considered relevant and sufficient. Effective use of the radio spectrum Article .

Testing for radio test suites according to EN 00 8-  has been conducted. These are considered relevant and sufficient. CE Mark Warning This is a Class B product, in a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Operation Channels: Ch1~11 for N. America, Ch1~14 Japan, Ch1~1 Europe

(ETSI) IC Warning The Class B digital apparatus meets all requirements of the Canadian Interference-

Causing Equipment Regulation. Cet appareil numerique de la class B respecte toutes les exigences du Reglement sur le materiel brouilleur du Canada. GNU General Public License Licensing information This product includes copyrighted third-party software licensed under the terms of the GNU General Public License. Please see The GNU General Public License for the exact terms and conditions of this license. We include a copy of the GPL with every CD shipped with our product. All future firmware updates will also be accompanied with their respective source code. Please visit our web site for updated information. Note that we do not offer direct support for the distribution. GNU GENERAL PUBLIC LICENSE Version , June 1991 Copyright (C) 1989, 1991 Free Software Foundation, Inc. 59 Temple Place, Suite 0, Boston, MA 0111-107 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. 48 RT-N10 Appendices Preamble The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free Software Foundations software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Library General Public License instead.) You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things. To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it. For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights. We protect your rights with two steps: (1) copyright the software, and () offer you this license which gives you legal permission to copy, distribute and/or modify the software. Also, for each authors protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modified by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors reputations. Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyones free use or not licensed at all. The precise terms and conditions for copying, distribution and modification follow. Appendices RT-N10 49 Terms & conditions for copying, distribution, & modification 0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The Program, below, refers to any such program or work, and a work based on the Program means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term modification.) Each licensee is addressed as you. Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does. 1. You may copy and distribute verbatim copies of the Programs source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program. You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.

. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions:

a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change. b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License. c) If the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License.

(Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.) 50 RT-N10 Appendices These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it. Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program. In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License.

. You may copy and distribute the Program (or a work based on it, under Section

) in object code or executable form under the terms of Sections 1 and  above provided that you also do one of the following:

a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and  above on a medium customarily used for software interchange; or, b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and  above on a medium customarily used for software interchange; or, c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.) The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable. If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code. Appendices RT-N10 51 4. You may not copy, modify, sublicense, or distribute the Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance. 5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License. Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it. 6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the Program subject to these terms and conditions. You may not impose any further restrictions on the recipients exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License. 7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program. If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances. It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices. Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent application of that system; it is up to the author/donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice. This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License. 5

RT-N10 Appendices 8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License. 9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If the Program specifies a version number of this License which applies to it and any later version, you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation. 10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally. NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. Appendices RT-N10 5

1 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM

(INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. END OF TERMS AND CONDITIONS DGT warning REACH Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://green.asus.com/

english/REACH.htm. 54 RT-N10 Appendices ASUS Contact information 15 Li-Te Road, Peitou, Taipei, Taiwan 1159 www.asus.com.tw

+886894447

+8868907698 support.asus.com*

ASUSTeK COMPUTER INC. (Asia Pacific) Address Website Technical Support Telephone Support Fax Software download ASUS COMPUTER INTERNATIONAL (America) Address Telephone Fax Website Software download ASUS COMPUTER GmbH (Germany and Austria) Address Fax Website Online contact Technical Support Telephone (Component) Telephone (System/Notebook/Eee/LCD) Fax Online support

+4918050109

+49180501090

+4910959911 support.asus.com*

800 Corporate Way, Fremont, CA 9459, USA

+150955088

+1509871

usa.asus.com support.asus.com*

Harkort Str. 1-, D-40880 Ratingen, Germany

+4910959911 www.asus.de www.asus.de/sales

* Available on this site is an online Technical Inquiry Form that you can fill out to contact technical support. Appendices RT-N10 55 Manufacturer:

Authorised representative in Europe:

Authorised distributors in Turkey:

ASUSTeK Computer Inc. Tel:

Address: No. 150, LI-TE RD., PEITOU, TAIPEI

+886--894-447 11, TAIWAN ASUS Computer GmbH Address: HARKORT STR. 1-, 40880 RATINGEN, GERMANY

+90 1 11000 BOGAZICI BIL GISAYAR SAN. VE TIC. A.S. Tel:

Address: AYAZAGA MAH. KEMERBURGAZ CAD. NO.10 AYAZAGA/ISTANBUL INDEX BILGISAYAR SISTEMLERI MUHENDISLIK SAN. VE TIC. A.S. Tel:

Address: AYAZAGA MAH. CENDERE YOLU

+90 1 111 NO.9 AYAZAGA/ISTANBUL EEE Ynetmeliine Uygundur. 56 RT-N10 Appendices