Index & Accessories (Fig.1) Quick Start Procedures Product Specifications Troubleshooting SIDE BACK SIDE STEP 3 Select WisePad 3S in the Scanned Device List on your smartphone/tablet. Then, pair with WisePad 3S with Pairing PIN. And now your WisePad 3S is connected. Scanned Device List PassKey 123456 Accept?
Cancel[ ] / Conrm[ ]
MSR Rail Mounting nut USB-C Reset button Charging contacts Package Contents Device USB-C cable x 1 x 1 Quick start guide x 1 STEP 4:
You can follow your application instruction to start the transaction process, then swipe, insert or tap card to complete the transaction.
** If you pay via swiping card or inserting EMV IC card, please ensure that the magstripe or EMV chip of the card is facing the right direction. If you pay using NFC card, please ensure you tap the NFC payment card within 4cm range on top of the screen. WisePad 3S mPOS Solution with EMV Chip & PIN as well as NFC functionality Supported Operating System:
iOS, Android Index & Accessories (Fig.1) FRONT Quick Start Procedures STEP 1 Connect USB-C charging cable to charge the device as shown to the right. www.bbpos.com Play Store.
** WisePad 3S is powered by an internal Lithium Polymer rechargeable battery pack that cannot be removed or replaced. Before first use, charging is required for approximately two to three hours. To prevent potential electrical damage to the WisePad 3S , please be recommended to use the USB-C cable provided with the packaging only.**
STEP 2 Turn on the device pairing function of your smartphone/tablet. Then, press to turn on the WisePad 3S.
** Please ensure that Bluetooth function of your smartphone / tablet is ON before device pairing. Color LCD display Keypad for secure PIN entry and other alpha-numeric input CANCEL button For EMV card reading For NFC card reading USB-C port for charging &
operation Power on / Setting, up and down buttons ENTER button CLEAR button APP DOWNLOAD On-Screen Transaction Status Ready to read Reading card Completed card reading Bluetooth On Ready for tapping/
inserting /swiping card Reading card information Card reading process completed Approved transaction Declined transaction Transaction completed Error, please retry 2.4 (320 x 240) Backlit color display EMV/PBOC Chip card reader
(ISO 7816 Compliant Class A, B, C card) NFC Reader (EMV contactless, ISO 14443A/B) Triple track magnetic stripe card reader Secure PIN pad On-Screen indicator Display Features & Functions Status Indicator Communication Interface mPOS mode - Bluetooth BLE 4.2, USB-C Power & Battery Charging Supported OS Operating Temperature Operating Humidity Storage Temperature Storage Humidity Dimensions Weight Docking contact Li-polymer battery, 3.7V, 800mAh Via USB-C or Docking contact
(Charging cradle optional) Android 4.2 or above, iOS 6.0 or above, Windows 8 or above 0C - 45C (32F 113F) Maximum 95%
-20C - 55C (-4F 131F) Maximum 95%
69.7 x 121.7 x 17.7 mm / 2.74 x 4.79 x 0.7 inch (approx.) 145 g / 5.11 oz (approx.) Troubleshooting Problems Recommendations Device cannot be paired Please press & hold the power on/off button to restart Display turned off automatically Device has lost connection with your smartphone or tablet Device cannot read your card successfully through the NFC reading Device cannot read your card successfully through the NFC reading Device Tampered your device. Please check to see if you can find the WisePad 3s Serial Number (shown on the back of device) in the Scanned Device List of your smartphone or tablet. The display may turn off after entering the SLEEP MODE to save power. Please press and hold the power on/off button to restart it. The device battery may have discharged, please use the USB cable to recharge it and then retry. Please press and hold the power on/off button to turn on the device again. The device will automatically connect with your smartphone or tablet again. The device may be at lower battery level, please use the USB cable to recharge it and then retry. Please ensure that the device and the smartphone /
tablet are within the Bluetooth reception range. Please check that your card supports NFC payment. Please ensure if your card is placed within 4cm range on top of the NFC marking. Please check if your card supports NFC payment. Please ensure if your card is placed within 4cm of the NFC symbol on the display. Please take your NFC payment card from your wallet or purse for payment to avoid any interference. WisePad 3S has several tamper detection mechanism. When a device is tampered (self protected), all secret/sensitive information stored inside the device is erased and the device cannot be used. A tampered message will be displayed on devices Please contact the service provider if the device is screen. tampered. Problems Recommendations Device cannot read your card successfully Please check to see if the WisePad 3S has power and make sure that it is connected to your phone/tablet Please make sure that there is no obstacle in the card slots. Please make sure that the chip of the card is facing the right direction when inserting card. Please ensure your phone/tablet is a supported model for this devices operation. Please insert card with a more constant speed. Please use a paper clip to press the reset button near USB-C connector for reboot. Device has no response CAUTION & IMPORTANT NOTES Be sure to turn on the Bluetooth function of your smartphone or tablet before use. inserting card. Please fully charge your WisePad 3S before use. Please ensure EMV chip of the card is facing the right direction when Dont drop, disassemble, tear, open, crush, bend, deform, puncture, shred, microwave, incinerate, paint, or insert foreign object into the device. Any of these actions will void the Warranty. Dont immerse the device into water and place near any wet locations. Dont spill any food or liquid onto the device. Dont attempt to dry the device with external heat sources such as microwave or hair dryer. Dont use any corrosive solvent or water to clean the device. It is recommended that you use a dry cloth to clean the surface only. Dont insert any sharp tools to into the internal components or connectors. Any of these actions may lead to malfunction and will void the Warranty. Dont try to disassemble the device to repair. Please contact your dealer for repair and maintenance. ISED Statement Dclaration ISED This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device. Lmetteur/rcepteur exempt de licence contenu dans le prsent appareil est conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes :
1. Lappareil ne doit pas produire de brouillage;
2. Lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. FCC Caution Statement FCC Suppliers Declaration of Confirmity BBPOS / Wisepad 3S (WPS32) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. BBPOS Corp. 970 Reserve Drive, Suite 132 Roseville, CA 95678 www.bbpos.com Email: sales@bbpos.com | Tel: +852 3158 2585 Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. California Proposition 65 Warning Warning: This product can expose you to chemicals including, which are known to State of California to cause cancer. For more information go to Need Help?
E: sales@bbpos.com | T: +852 3158 2585 Complies with IMDA Standards DA107248 Conforme aux normes IMDA DA107248 Room 1903-04, 19/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road, Tsuen Wan, Hong Kong www.bbpos.com 2017 BBPOS Limited. All rights reserved. BBPOS and WisePad are either trademark or registered trademarks of BBPOS Limited. iOS is the trademark of Apple Inc. Android is a trademark of Google Inc. Windows is registered trademark of Microsoft Corporation in the United States and/or other countries. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by BBPOS Limited is under license. Other trademarks and trade names are those of their respective owners. All details are subject to change without prior notice. Revise v4 / 20220621