Index & Accessories (Fig.1) Index & Accessories (Fig.1) Quick Start Procedures FRONT NFC LED indicators BACK WisePad 2 mPOS Solution Combining NFC, MSR and EMV Chip Reading Functions Lanyard hole For magstripe card reading with LED indicator LCD display
Secured PIN pad for PIN input Compatable with:
iOS, Android, Windows Phone 8, MS Windows www.bbpos.com CANCEL button CLEAR & ENTER Buttons For EMV card reading with LED indicator LED indicator Power on / Setting Up and Down buttons Reset button SAM card slots Package Contents Device Lanyard USB cable Instruction Manual x 1 x 1 x 1 x 1 STEP 1 This device can support iOS (iOS 5.0 or above), Android
(Android 2.1 or above), Windows Phone 8 & MS Windows. Download official application from app stores. APP DOWNLOAD APP DOWNLOAD STEP 2 Turn on the device pairing function of your smartphone/tablet. Then, press and hold to turn on WisePad until STANDBY displays on the LCD.
**Please ensure that Bluetooth function of your smartphone/tablet is ON before devices pairing. STEP 3 Press to enter the Setting Menu, then press 1 for Bluetooth pairing. Quick Start Procedures NFC Status Indicators Set Up Connection Set Up Connection STEP 4 Select WisePad 2 in the Scanned Device List on your smartphone/tablet. Then, your WisePad 2 will show the Home Menu when the devices are paired.
**For first time pairing, you need to follow the instructions to input PASSKEY to complete pairing with your Android devices. Scanned Device List First LED ON LEDs ON in ascenging order 4 LEDs ON + Beep Fig. 1a C R E DIT C 1 M e Sin c e m b er 0 0 1 0 0 2 C a r V alidFro m0 d h 0/0 0 2 0 0 A R D V alidT hru0 X 0/0 0 r N a X X X
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C R E DIT C A R D 1 M e Sin c e m b er 0 0 1 0 0 2 C a r V alidFro m0 d h 0/0 0 2 0 0 o l d e V alidT hru0 X 0/0 0 r N a X X X JIMMY DONALDSON o l d e Thru00/00 From00/00Valid Since00Valid Member 1100 2200 XXXX 5522 CREDIT CARD A L D S O N STEP 5 You can follow your application instruction to start the transaction process, then tap/swipe/insert the payment card and input PIN (per request) to complete the transaction.
**Remarks: If you pay via swiping card or inserting EMV IC card, please ensure that the magstripe or EMV chip of the card is facing the right direction. If you pay by using NFC card, please ensure you tap the NFC payment card within 4cm range on top of the NFC marking.**
Ready for tapping card Reading card information Card reading process successfully completed First LED ON + Beep First LED flashing
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Error, please retry
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Fig. 2 - Connection Menu C A R D 0 0 X X X X 5 5 2 2 Transaction completed Standby mode Error, please retry T h r u V a l i d 0 0
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0 0 STEP 1 Press and hold the Power On/Off button to turn on WisePad 2, then press to confirm. (refer to Fig. 1a) Fig. 3a - Bluetooth Pairing i. Bluetooth connection Enter the Bluetooth pairing mode (Fig. 3a) after pressing 1. When STANDBY ..... is shown, press or X to enter the Setting Menu. (Fig. 1b) Fig. 3b - Passkey Screen Fig. 1b - Setting Menu STEP 2 (refer to Fig. 3) Choose connection method, press 1 to connect via Bluetooth 2 to connect WIFI 3 to connect Fig. 3c - Home Menu Fig. 3d - Connecting WiFi Fig. 3e - Connecting GPRS
**For first time pairing, you may need to input PASSKEY to complete the pairing process with your Android devices. (Fig 3b) After device is successfully paired, WisePad 2 will enter the Home Menu (Fig. 3c). ii. WiFi network connection Enter the WiFi network connecting mode (Fig. 3d) after pressing 2. After network is successfully connected, WisePad 2 will enter the Home Menu (Fig. 3c). iii. GPRS connection Please ensure the SAM/SIM cards are properly inserted to card slots before GPRS connection. Enter the GPRS network connecting more (Fig. 3e) after pressing 3. After network is successfully connected, WisePad 2 will enter the Home Menu (Fig. 3c). Sales Operation Fig. 4a - Input Transaction Amount Step 1 Input Amount i. In the Home Menu (Fig. 3c), press 1 to enter SALES page (Fig. 4a). Sales Operation Fig. 5a - Choose Payment Method ii. Input transaction amount (Fig. 4a). Fig. 5b - Ready for swipe card iii. Input tips amount (Fig. 4b) if any, then press to confirm input. iv. Total amount will be shown on display, press to ACCEPT or X to DECLINE.
**If you need to cancel the transaction, please press X to cancel. DECLINE will be shown on the display and back to SALES page (Fig. 4a) for next transaction. Fig. 4b - Input Tips Amount Fig. 4c - Confirm Total Amount Fig. 5c - Ready for inserting card Fig. 5d - Input PIN via PIN pad Fig. 5e - Ready for tapping card Step 2 Choose Payment Method Please choose the required payment method to complete the transaction process:
i. Press 1 to support swiping magnetic stripe card (Fig. 5b). Follow instruction to swipe your card. ii. Press 2 to support inserting ICC card (Fig. 5c). If you are required to input PIN, please input via secure PIN pad and press to confirm. iii. Press 3 to support tapping NFC card (Fig. 5d). Please ensure you tap the NFC payment card within 4cm range on top of the NFC marking. Success tapping will have beep sound and LED indication. Remarks: If you pay via swiping card or inserting EMV IC card, please ensure that the magstripe or EMC chip of the card is facing the right direction. Troubleshooting Problems Recommendations Device cannot be paired Display turned off automatically Device lost the connection with your smartphone or tablet when the device is auto-off. Please press & hold the power on/off button to restart your device. Please check if you can find the devices Serial Number (Shown on the back of device) in the Scanned Device List of your smartphone or tablet. The display may turn off after enter the SLEEP MODE to save power. Please press and hold the power on/off button to restart it. The device may be out of power, please use the USB cable to recharge it, then retry. Please press and hold the power on/off button to turn on the device again. The device will automatically connect with your smartphone or tablet again. The device may be at lower battery level, please use the USB cable to recharge it, then retry. Please ensure the device or smartphone/tablet is within the reception range. Troubleshooting Problems Device cannot read your card successfully through NFC reading Device cannot read your card successfully Recommendations Please check if your card supports NFC payment. Please ensure if your card is placed within 4cm range on top of the NFC marking. Please take out your NFC payment card from wallet or purse for payment to avoid any interference. Please check if the device has power when operating and ensure devices are connected. Please check if the application instructs to swipe or insert card. Please ensure that there is no obstacle in the card slots. Please check if the magstripe or chip of the card is facing the right direction when swiping or inserting card. Please ensure your phone/tablet is supported model for this devices operation. Please swipe or insert card with a more constant speed. Device has no response Please use a paper clip to press the reset button at the back for reboot. Product Specifications LCD Message Details CAUTION & IMPORTANT NOTES FCC Caution Statements:
Product Size Product Weight Power & Battery Magstripe Card Reader Swipe Speed LED indicator NFC LED Indicator Communication Interface Operating Temperature Operating Humidity Storage Temperature Storage Humidity
*Support only by iPhone 5 or later, iPad 3 or later, iPad Mini or later, iPod Touch 5th generation or later. 70mm (W) x 108mm (H) x 16.5mm(D) 105g Lithium Polymer Rechargeable Battery 750mAH, 3.7V Triple Track (Track 1, 2 & 3) 15cm/sec - 100cm/sec Operating - green light flashing Low Battery Level - red light flashing Charging - red light on Fully charged - green light on Connecting with POS terminal - First LED flashing Ready for NFC Reading - First LED on Success Reading - 4 LEDs on in ascending order Transaction Completed - 4 LEDs on with BEEP Errors - First LED flash with twice BEEP Power off - All LEDs off Bluetooth v2.1, Bluetooth v4.0 (iOS)*, USB, WiFi or GPRS (optional with SAM/SIM cards) 0C - 45C (32F - 113F) Max 95%
-10C - 55C (14F - 131F) Max 95%
WisePad 2 Message BBPOS STANDBY Description WisePad 2 opening screen Waiting for connection via Bluetooth, WiFi or GPRS network. WisePad 2 enters SLEEP MODE if no operation for 5 minutes Bluetooth is turned on and pairing with smartphone or tablet. BLUETOOTH ON PAIRING NOW .... CONNECTING NETWORK .... WiFi or GPRS network is connecting PROCESSING INPUT PIN INCORRECT PIN COMPLETED CANCELLATION TERMINATE DECLINED MSR SUCCESS MSR FAIL NO ICC NO RESPONSE INSERT CARD SWIPE CARD NFC ACCEPTED POWER OFF?
Transaction is processing Enter PIN Incorrect PIN input, please retry Transaction is completed Transaction is cancelled Transaction result is terminated Transaction result is declined Succeeds to swipe card Fails to swipe card No ICC card is inserted/detected Time out message for no card is inserted or swiped Remind to insert ICC card Remind to insert ICC card Remind to tap card Transaction result is success Confirm or decline to turn off the WisePad 2 Ensure to turn on the Bluetooth function of your smartphone or tablet before use. Please fully charge your WisePad 2 before use. Please ensure that you have chosen the desired Pairing method of WisePad 2 before Please ensure magstripe /EMV chip of the card is facing the right direction when swiping to start the connection process. or inserting card. Dont drop, disassemble, tear, open, crush, bend, deform, puncture, shred, microwave, incinerate, paint, or insert foregin object into the device. Doing any of which will void the Warranty. Dont immerse the device into water and place near washbasins or any wet locations. Dont spill any food or liquid on the device. Dont attempt to dry the device with external heat sources, such as microwave or hair dryer. Dont use any corrosive solvent or water to clean the device. Recommend using dry cloth to clean the surface only. Dont use any sharp tools to point the internal components or connectors, doing which may lead to malfunction and void the Warranty. Dont try to disassemble the device to repair. Please contact your dealer for repair and maintenance.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Need Help?
E: [email protected] | T: +852 3158 2585 Room 1602, 16/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road, Tsuen Wan, Hong Kong www.bbpos.com 2015 BBPOS Limited. All rights reserved. BBPOS and WisePad are either trademark or registered trademarks of BBPOS Limited. IOS is the trademark of Apple Inc. Android is a trademark of Google Inc. Windows is registered trademark of Microsoft Corporation in the United States and/or other countries. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by BBPOS Limited is under license. Other trademarks and trade names are those of their respective owners. All details are subject to change without prior notice.
