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Wireless N+ ROUTER N600 DB USER MANUAL 8820-00777 Rev. E01 F9K1102V3 TABLE OF CONTENTS Getting Started Whats in the Box Initial Setup Advanced Tools & Settings The Belkin Router Manager Adding Computers to Your Network Manually Set Up Your Internet Connection Additional Capabilities Adding USB Devices USB Print and Storage Manager Guest Access Media Server by myTwonky Content Filtering by Norton IntelliStream QoS IPv6 Configuration Getting to Know Your Router Front Panel Back Panel Technical Details Technical Features System Requirements Using Your Router Enabling Auto Update on Your Router Updating Your Router via Your System Tray Updating the Routers Firmware via the Web Interface Resetting the Router Restoring your Router to Factory Defaults Restoring the Router to Default Settings Using the Web Interface Troubleshooting, Support, and Warranty Troubleshooting Technical Support Belkin International, Inc., Limited 2-Year Product Warranty Regulatory Information FCC Statement Getting Started Whats in the Box N600 DB Wireless N+ Router Ethernetcable(attachedtorouter) Powersupply(attachedtorouter) Networkinformationcard(attachedtorouter) BelkinSetupCDwithUserManual Quick Setup Guide Initial Setup WheretoPlaceYourRouter For the best results, place the Router next to your modem in an open location away from large metal objects and magnets such as those found in speakers. Raising the Router above floor level can improve the strength of your wireless signal. HowtoSetItUp Connect Your N600 DB Router 1. Turn off your modem by disconnecting its power supply. 2. Connect your Router to your modem using the cable (already attached).
[You can get the actual artwork from the N900DB QIG QIG_F9K1104_8830-
06656_N900.pdf]
3. Power up your modem by plugging in its power supply. 4. Power up your Router by plugging in its power supply.
[You can get the actual artwork from the N900DB QIG QIG_F9K1104_8830-
06656_N900.pdf]
Run the Installer Software Insert the included CD into your computer. It should run automatically;
if not, find the setup program and open it. Follow the prompts. The setup software will configure your Internet connection and let you know when things are working. If you have DSL, you may need a username and password from your Internet provider.
[Image of laptop and CD]
[You can get the actual artwork from the N900DB QIG QIG_F9K1104_8830-
06656_N900.pdf]
[SCREENSHOT OF SETUP MENU setup menu.png]
1) Click the Setup icon on the CD menu.
[Diagram of bottom of the router showing service card can be obtained from Tested QIG 2011 07 14.pdf provided]
2) After a brief installation, the setup software will ask you for the network name and password from the network information card that is stored in the foot of your new Belkin Router. Store the card under the base of your Router for future reference.
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3) A progress screen will appear while additional software is installed. This may take a few minutes to complete. Once finished, a Success message will appear indicating that you are connected to the Internet via your new Belkin Router. During setup you may be asked for additional information. You may need to enter a username and password provided by your ISP. This username and password is likely to be found on materials that came from your ISP when you signed up for service. If necessary, you may need to contact your ISP to retrieve your username and password. If you have a static IP address, you may need to enter additional information also provided by your ISP. If your computer doesnt have a wireless adapter, or the setup software is unable to control it, you may be asked to connect your computer to the Router with a network cable. Advanced Tools & Settings
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Aftertheinitialsetupiscomplete,youhavetheoptiontochangesettingslike yournetworkname,securitytype,andpassword.Tomakethesechangesand others,clickontheAdvancedToolsiconattheCDSetupmenuandselectone ofthefollowingsettingsthatyouwouldliketochange:
Network Name & Security Personalize your network name (SSID), password, and strength of wireless security. Internet Service Provider & Login Settings Have you moved or changed Internet Service Providers? If youd like to change these settings without running through the setup process again, this is the place. The Belkin Router Manager
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TheBelkinRouterManagerappearsinyoursystemtray(Windows)ormenubar
(Mac).ItsiconindicatesthecurrentstatusofyourRouterandalsoallowsyouto accessyourRouterssettingstomakechanges.Italsoprovidesquickaccessto softwarethatcamebundledwithyourRouter. ToaccesstheRoutersettings,clickontheiconandselectfromthemenuthat appears. ThestatusofyourRouterisshownbytheBelkinRouterManagericon,which closelymimicsthelightonthefrontoftheRouter. Blue: You are connected to your Belkin Router and it is connected to the Internet. Amber: You are connected to your Belkin Router, but it is not connected to the Internet. Adding Computers to Your Network Wirelessdevicessuchascomputers,networkprinters,andgamingsystemscan connecttoyourRouterwithafewsimplesteps. UsingtheCD 1) Put the Setup CD into your computer. If the CD doesnt open automatically, browse to your CD drive and open the Belkin Setup CD icon. 2) Click the Setup icon on the CD menu. 3) After a brief installation, the setup software will ask you for the network name and password from the network information card that came with your Router. This card is most likely now located underneath the foot of your Router in the provided card slot. 4) A progress screen will appear while additional software is installed. This may take a few minutes to complete. Once finished, a Success message will appear indicating that you are connected to the Internet via your new Belkin Router. Note: The setup software runs only on Windows and Mac OS X systems. Manual Setup If you know what sort of Internet service you have, you might try a manual setup. For this you will need a Wi-Fi-enabled smartphone, tablet, or computer. Connect to Your Router Retrieve the network ID card from the foot of your new Belkin Router.
[Diagram of bottom of the router showing service card can be obtained from Tested QIG 2011 07 14.pdf provided]
Cant find the card? The default network name and password are also printed on the foot of the Router. Use your computer, tablet, or smartphone to connect to the wireless network shown on the network ID card.
[Diagram of connecting to SSID screenshot needs creating, take direction from Tested QIG 2011 07 14.pdf provided]
When requested, please enter the password (security key) provided on the card. Take a moment to look at the light on the front of the Router. If it is solid blue, your Router was able to connect to the Internet automatically.
[Image of front of the router with blue LED (needs creating)]
If not, please proceed to Manually Set Up Your Internet Connection on page XX. UsingtheWPSButton 1) Start WPS Push Button Connection (WPS PBC) on your computer or other WiFi device that you would like to connect wirelessly to your Router. Often there will be a button for this purpose in software that came with the device, or a physical WPS, PBC, or Security button on the device itself. 2) Within two minutes, press the WPS button on your Router and hold for two seconds. The WPS light (small light above WPS button) will blink blue while it listens for your WiFi device. Once a connection is established, the light will turn blue and then go out. If a connection is not established, the light will blink amber. You may repeat the process to try again. You can repeat this process for each WPSenabled device youd like to add to your network. Manually Set Up Your Internet Connection Use a browser to visit http://router/. The router homepage should appear.
[Image of browser showing the router homepage see Tested QIG 2011 07 14.pdf provided for guideline]
You can also try visiting http://192.168.2.1/. The status of your Internet connection is shown in the upper right corner of the router homepage. If after a few moments it says Connected, youre done! You can surf the Internet.
[Image of browser showing connected homepage see Tested QIG 2011 07 14.pdf provided for guideline]
If not, select Connection Type from the menu on the left.
[Zoomed in image of the Connection Type option in the homepage see Tested QIG 2011 07 14.pdf provided for guideline]
If a password screen appears, press Submit.
[Image of the login screen showing the submit button see Tested QIG 2011 07 14.pdf provided for guideline]
Dynamic Connection Cable and fiber customers generally require a dynamic connection. Some DSL customers require a PPPoE connection. Lets try dynamic first. Select Dynamic from the menu that appears and press Next.
[Image of the connection type screen with dynamic selected see Tested QIG 2011 07 14.pdf provided for guideline]
A service name is generally not required. Hit Apply Changes. The Router will restart.
[Image of the service name page see Tested QIG 2011 07 14.pdf provided for guideline]
If after a few minutes your Internet Status says Connected, youre done! You can surf the Internet.
[Image of browser showing connected homepage see Tested QIG 2011 07 14.pdf provided for guideline]
If these steps do not work, try restarting your modem and repeating the process. If not, well try a PPPoE connection next. PPPoE Connection Some DSL customers require a PPPoE connection. Select PPPoE this time and press Next.
[Image of the connection type screen with PPPoE selected see Tested QIG 2011 07 14.pdf provided for guideline]
Enter the username and password supplied by your Internet provider and click Apply Changes. Ignore the other fields. The Router will restart.
[Image of the PPPoE page see Tested QIG 2011 07 14.pdf provided for guideline]
If after a few minutes your Internet Status says Connected, youre done! You can surf the Internet.
[Image of browser showing connected homepage see Tested QIG 2011 07 14.pdf provided for guideline]
If these steps do not work, try restarting your modem and repeating the process.
[Be sure to use the correct icons, see the QIG F9K1104_8830-06656_N900.pdf for an idea]
Connect Your Wireless Devices iOS
(iPhone, iPad, and iPod touch) 1. Open the Settings app and select the Wi-Fi menu item. 2. Select your wireless network from the list that appears there. If asked to do so, enter the network password. Mac OS X Your Mac provides a menu of available wireless networks at the right end of the menu bar. 1. Click on the icon showing wireless waves. 2. Select your wireless network from the list that appears there. If asked to do so, enter the network password. Android
(phones and tablets) 1. Open the Settings app and select Wireless and Network. 2. From there, select Wi-Fi to see the list of available networks. 3. Select your wireless network from the list. If asked to do so, enter your network password Windows 7 Your computer provides a menu of available wireless networks at the right end of the task bar. 1. Left-click on the icon that looks like signal strength bars. 2. Select your wireless network from the list. If asked, enter your network password (network key). Windows Vista and Windows XP Your device provides a menu of available wireless networks at the right end of the task bar. 1. Right-click on the icon that shows a computer with wireless waves (XP) or two computers (Windows Vista). 2. Choose View Available Wireless Networks (XP) or Connect to a network (Vista) from the menu. 3. Select your wireless network from the list. If asked, enter your network password (network key). Additional Capabilities Adding USB Devices
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AddingaDrive You can share a USB hard drive or flash drive to your network via your Routers USB port. Once connected, you can share files and music with other computers and devices within your network. Plug your USB hard drive into the USB port on the back of your Router. When the light above the USB port is lit, your drive is available to computers on your network. You can manually check the status of your shared drive by visiting the USB Print and Storage Manager, found under the Belkin Router Manager icon displayed in your system tray
(Windows) or menu bar (Mac). If you have difficulty sharing a drive on your network, please see the Troubleshooting section of this manual. A few USB hard disks require more power than the Routers USB port provides. In these cases, you may notice the drive failing to come on or remaining on for a short time. If your disk has an optional power supply, please use it while the disk is attached to your Router. AddingaPrinter You can add a printer to your network via your Routers USB port. Once connected, you can print from various computers and wireless devices within your network. Plug your printers USB cable into the USB port located on the back of your Router. When the light above the USB port is lit, your printer is available to computers on your network. You can manually check the status of your printer by visiting the USB Print and Storage Manager, found under the Belkin Router Manager icon displayed in your system tray (Windows) or menu bar (Mac). If you have difficulty sharing a printer on your network, please see the Troubleshooting section of this manual. Note: Each computer that will use the printer must have both the Belkin software and the printers driver installed. If the print driver is not installed, you will be asked to install it by the Belkin USB Print and Storage Manager. AddingOtherUSBDevices Other USB devices may also be shared via your Router. Plug your device into the USB port located on the back of your Router. When the light above the USB port is lit, your device is available to computers on your network. Computers running the Belkin USB Print and Storage Manager will be able to make use of the shared device by visiting the USB Print and Storage Manager, found under the Belkin Router Manager icon displayed in your system tray (Windows) or menu bar (Mac). Bundled Software USBPrintandStorageManager The USB Print and Storage Manager helps to manage and monitor the use of your USB printers, scanners, hard drives, and other devices that are connected to your Routers USB port and shared across your network. USB Print and Storage Manager is found in the Belkin Router Manager icon displayed in your system tray
(Windows) or menu bar (Mac). When you have one or more USB devices attached to your Router, the main actions for those devices are available directly from the Belkin Router Monitor menu. MemorySafe Memory Safe allows you to set up a routine backup of your files to a hard drive or flash drive attached to your Router. Memory Safe is found in the Belkin Router Manager icon displayed in your system tray (Windows) or menu bar (Mac). Additional Capabilities GuestAccess You can allow guests to use your Internet connection without joining your personal network. The network name and password for the guest network is located on the network information card found under the foot of your Router. A person using your guest network will be able to join without a password, but will be shown a login page when they attempt to surf the Web. They will need to enter the guest password into this page to continue. Media Server by myTwonky Media Server by myTwonky lets your Router stream music, movies, and photos to different DLNA/UPnP devices on your network. In order to use Media Server by myTwonky, you will need to insert a USB storage device with media content into a free USB port on the back of your Router. Your Router will begin to make your content available to other devices on your network. If you want to configure Media Server by myTwonky, visit http://router/ and choose Media Server. There are several settings in the configuration page:
DLNA Server: Enables or disables your media server Server Name: The name under which other devices will see your content Refresh: Re-scans your USB storage devices for media content Shared Drives: Shows information about and status of each of your attached drives. You can see the name of the drive, its capacity, and whether media is being served from it or not. When you click Apply Settings, your Router will save your changes. Website Filters. Powered by Norton Provides a first layer of whole-home Internet protection to guard you from unsafe and inappropriate websites on any device on your network. There are four different filtering options:
1. Block malicious, adult, and other non-family-friendly sites 2. Block malicious and adult sites 3. Block malicious sites 4. No filters If you think that there is a site that should be added to the filtering list, you can submit a request at safeweb.norton.com. Content filtering may not work as intended if:
1. You are connecting through a VPN router. 2. You are routing traffic through a proxy server. 3. You have previously visited the site and it has been stored in your cache. 4. You manually set the DNS servers on your device. IntelliStream QoS IntelliStream is a feature of Belkin routers that prioritizes video and gaming traffic for a better online entertainment experience. There are two ways to enable IntelliStream:
Run a Speed Test:
In order for IntelliStream to provide you the best media experience, your Router needs to know what your approximate Internet speeds are. Click Run a Speed Test and the test will begin. Once complete you will see the results. If your Internet speed is greater than 70Mbps when downloading, IntelliStream QoS will only improve your uploading experience. Refresh This will retest your Internet speed. When you click Apply Settings, your Router will save your changes. Manual set This will let you set your approximate Internet speeds. If you do not know your Internet speeds, call your ISP. When you click Apply Settings, your Router will save your changes. IntelliStream is now enabled. IPv6 Configuration A new version of Internet Protocol (IP) uses a 128-bit address to implement additional features that are not present in current IP addresses. Contact your ISP to inquire about their support for IPv6. Pass-Through Devices connected to your Router can talk to each other using native IPv6 packets, but information will be sent to all connected devices. Pass-through is not efficient and is not recommended for consistent use. Getting to Know Your Router Front Panel
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A)RouterStatusLight Your Routers status is shown by the light on the front. Off: The Router is not plugged into a power source. Blinking Blue: The Router is starting up. Solid Blue: The Router is connected to the Internet. Blinking Amber: The Router cant detect the modem. Either the modem is off, is not plugged into the Router, or is unresponsive. B)WiFiProtectedSetup(WPS)LightandButton The WPS button on the front of your Router can be used to help establish a secure connection between your Router and other WPS enabled WiFi devices such as computers. To use the WPS feature on your Router, see Getting Started > Adding Computers to Your Network > Using the WPS Button. The small light near the WPS button shows what is happening while you are using WPS to establish a connection. Off: Idle Blinking Blue: The Router is listening for a WPSenabled computer or other device. Solid Blue: The Router has made a secure connection with the computer or other device. Amber: A connection was not created. Back Panel
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A)Modem(WAN)Connector Connect your modem to this port using an Ethernet cable. B)Wired(LAN)Connectors Connect computers and other wired network devices to these ports using Ethernet cables. C)USBPort USB printers, disks, and other USB devices plugged into this port will be shared on your network. Each USB port has a light that indicates its status. Off: No USB device is connected or the attached USB device is not in use. Blinking: Please wait to unplug the device until the light turns off. On: The USB device is connected and being shared on your network. D)ResetButton This button is used to restart your Router in rare cases when it functions incorrectly. Resetting the Router will preserve your settings. This button may also be used to restore the factory default settings. Please see the Troubleshooting section for more information. E)PowerConnector Connect the included power supply to this jack. Technical Details Technical Features Integrated 802.11n Wireless Access Point Utilizing Dual-Band Network technology, your Router creates two separate networks (one at 2.4GHz band and the other at 5GHz band), allowing increased bandwidth to all your connected wireless devices and computers. NAT IP Address Sharing To save you the cost of adding IP addresses per computer in your house, your Belkin Router uses Network Address Translation (NAT) technology, allowing you to share a single IP address across your network. SPI Firewall Your Router is equipped with a firewall that will protect your network from a wide array of common attacks and viruses. Universal Plug-and-Play (UPnP) Compatibility The UPnP (Universal Plug-and-Play) feature in your Router offers seamless operation of voice and video messaging, games, and other applications that are UPnP-compliant. Web-Based Advanced User Interface You can easily make changes to your Routers advanced settings through your web browser. These changes can be made from any computer on your network. Belkin Router Monitor The Belkin Router Monitor application helps you to monitor your Routers status and change network settings. Integrated 4-Port 10/100 Switch Your Router has a built-in, 4-port network switch to allow your wired computers to share: printers, data, MP3 files, digital photos, and much more. USB Port The USB port lets you plug in printers, hard drives, and other USB devices to share across your network. System Requirements Router Broadband Internet connection such as a cable or DSL modem with RJ45
(Ethernet) connection At least one computer with an installed network interface adapter TCP/IP networking protocol installed on each computer RJ45 Ethernet networking cable Internet browser Setup Software A computer running Windows XP SP3 or higher, Windows Vista, or Windows 7; or Mac OS X v10.5 or above Minimum 1GHz processor and 512MB RAM 600MB of free hard-drive space for installation Memory Safe and USB Print and Storage Manager Windows XP SP3 or higher, Windows Vista, or Windows 7; or Mac OS X v10.5 or above only Minimum 1GHz processor and 512MB RAM 50MB of free hard-drive space for installation Using Your Router Enabling Auto Update on Your Belkin Router The Router has the capability to automatically check for a newer version of firmware and alert you when its available. You can choose to download the new version or ignore it. By default this feature is disabled. If you want to enable it, select Enable and click Apply Changes. Note: We recommend you use a computer that has a wired connection to the Router. Setup steps:
1. 2. 3. Open a web browser on the computer. In the address bar of the web browser, type http://192.168.2.1. Click Login in the upper right-hand corner of the page. The Router does not ship with a password, so just click Submit. 4. Click on System Settings in the left-hand column under the Utilities heading. 5. Toward the lower-half side of the screen you will find Auto Update Firmware Enabling. 6. Select Enable by clicking the radio button and then click Apply Changes at the bottom of the screen. Updating Your Router via Your System Tray (Windows) or Menu Bar (Mac) Once you have completed the setup process, you will need to update the new software for your Router. This can be done easily via your computers system tray or menu bar. Setup steps:
Click on the blue Belkin Router Manager icon (right-click for Windows) in your system tray (Windows) or menu bar (Mac). Select Check for Updates or Update Available from the menu. You should now see the Belkin Updater window. Click on the Install Update icon. 1. 2. 3. 4. Updating the Routers Firmware via the Web Interface The following steps show you how to update your Routers firmware using its web interface. You do not need to be connected to the Internet as this interface is built into the Router itself. Setup steps:
1. 2. 3. 4. 5. 6. Locate and download the firmware file from the Belkin support site. (Type your part number into the search box in the top right corner and look for Firmware in the title.) Save the file to a location on your computer where you can get to it easily, such as your desktop. Connect the computer to one of the four LAN ports on the Router. Open a web browser on the computer. In the address bar of the web browser, type http://192.168.2.1 and press Enter on your keyboard. Click Login in the upper right-hand corner of the page. The Router does not ship with a password, so just click Submit. Click on Firmware Update toward the bottom of the left-hand menu. 7. 8. Click the Browse button toward the middle of the screen to search for the file you saved previously. Note: The firmware version in the images below is depicted as an example. Your file name will vary depending on your model and version. 9. Select the firmware file by left-clicking on it and then click the Open button in the lower-
right corner of the window. This will take you back into the Routers interface. 10. Click the Update button. 11. 12. A prompt asking, Are you sure you want to continue with upgrading? will appear. Click OK. A second prompt will open telling you the Router will not respond during the upgrade and warning you not to remove the power supply from the Router. Click OK once more. Congratulations. The firmware has been updated successfully. Resetting the Router Reset Button Red The Reset button is used in rare cases when the Router may function improperly. Resetting the Router will restore the Routers normal operation while maintaining the programmed settings. You can also restore the factory default settings by using the Reset button. Use the restore option in instances where you may have forgotten your custom password. Resetting the Router Push and release the Reset button. The lights on the Router will momentarily flash. The Router light will begin to blink. When the Router light becomes solid again, the reset is complete. Restoring Your Router to Factory Defaults Press and hold the Reset button for at least 5 seconds, and then release it. The lights on the Router will momentarily flash. The Router light will begin to blink. When the Router light becomes solid again, the restore is complete. Restoring the Router to Default Settings Using the Web Interface Symptoms You need to restore the factory defaults using the web interface. This may be because the Router is not performing as expected or you wish to remove all previously configured settings. Setup steps:
1. 2. 3. Open a web browser on the computer. In the address bar of the web browser, type http://192.168.2.1. Click Login in the upper right-hand corner of the page. The Router does not ship with a password, so just click Submit. 4. Click on Restore Factory Defaults in the left-hand column under the Utilities heading. Click on the Restore Defaults button. 5. 6. A warning box will open that says, Warning: All your settings will be lost. Are you sure you want to do this? Click OK. 7. The Router will begin the restoring process. Once the restore is complete, the Router will reboot. Note: This may take several minutes. Your Router has successfully been restored to its factory settings. Troubleshooting, Support, and Warranty Troubleshooting TheSetupCDdoesnotautomaticallystart. If Belkin Setup does not run when you insert the CDROM, your computer may not be configured to open CDs automatically. If Belkin Setup does not appear within 15 seconds, browse to your CDROM drive and open the Belkin Setup icon. Alternatively, you may visit http://router/ and perform the setup manually. Please see Manual Setup Using Your Browser earlier in this manual for more information. BelkinSetupcannotfindmyRouter. If Belkin Setup is not able to communicate with your Router during the installation process, please check the following items. 1) Make sure that the wireless hardware on your computer is turned on, if available. 2) Try connecting your computer to one of the four wired ports on the Router with an Ethernet cable. 3) Ensure that the Router is on. The frontpanel light should be on. 4) Unplug the Routers power supply for 10 seconds, then plug it back in. 5) There may be firewall software on your computer preventing an outgoing connection. You may choose to temporarily disable this software before attempting setup. If Belkin Setup still cannot find the Router, you might choose to do a manual setup. Refer to Manually Configuring Network Settings in this manual for details. BelkinSetupcannotconnectmyRoutertotheInternet. If Belkin Setup is not able to connect the Router to the Internet, please check the following items:
1) Use the troubleshooting suggestions within Belkin Setup. 2) If your ISP requires a user name and password, make sure that you have typed in your user name and password correctly. Some user names require that the ISPs domain may be at the end of the name. Example: myname@myisp.com. The
@myisp.com part of the user name may need to be typed as well as your user name. 3) If you continue to have no Internet connection, refer to Manually Configuring Network Settings in this manual for an alternative setup method. BelkinSetupcompletedinstallation,butIcannotbrowsetheWeb.Thelighton thefrontofmyRouterisblinkingamber. 1) Make sure the Router is connected to your modem with an Ethernet cable via the Routers one WAN (modem) port. 2) Unplug the modem from its power source and make sure that it goes dark. Then reapply power to the modem. 3) Unplug your Routers power supply, wait 10 seconds, and plug it back in. This will cause the Router to try to reestablish communication with the modem. BelkinSetupcompletedinstallation,butIcannotbrowsetheWeb.Thelighton thefrontofmyRouterissolidamber. 1) Use the troubleshooting suggestions within Belkin Setup. 2) If your ISP requires a user name and password, make sure that you have typed in your user name and password correctly. Some user names require that the ISPs domain may be at the end of the name. Example:
myname@myisp.com. The @myisp.com part of the user name may need to be typed as well as your user name. 3) If you have a static connection, your ISP will have assigned you an IP address, subnet mask, and gateway address. Please re-run Belkin Setup and enter this information when a static connection is mentioned. 4) You may need to configure your Router to meet the specific requirements of your ISP. To search our knowledge base for ISP-specific issues, go to:
http://www.belkin.com/support and type in ISP. 5) If you continue to have no Internet connection, refer to Manually Configuring Network Settings in this manual for an alternative setup method. IcantconnecttotheInternetwirelessly. If the light on the front of the Router is solid blue, then your Router is connected to the Internet. You may not be connected to the Routers wireless network. Please refer to Adding Computers to Your Network in this manual for instructions. If your Windows XP computer is running SP2, you will not be able to set up the Router via the wireless setup process. You will need to either update to Windows XP SP3 or complete the setup via a wired connection. IcantconnecttotheInternetwirelesslyandmynetworknameisnotlistedin AvailableNetworks. 1) Verify that your Router is on and the frontpanel light shows solid blue. 2) If you are far from the Router, you might try moving closer to see if you might have been out of range. 3) Using a computer attached to the Router via a network cable, visit http://router/ and ensure that Broadcast SSID is ON. This setting is found on the Channel and SSID page. Mywirelessnetworkperformanceisslow,inconsistent,suffersfromweak signal,orImhavingdifficultymaintainingaVPNconnection. Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. Note also that connection speed may decrease as you move farther away from the Router. In order to determine if wireless issues are related to range, we suggest temporarily moving the computer within 10 feet from the Router if possible. Changing the wireless channelDepending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. See the section titled Changing the Wireless Channel for instructions on how to choose other channels. Limiting the wireless transmit rateLimiting the wireless transmit rate can help improve range and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property in Windows, go to the Windows Control Panel, open Network Connections, and double-click on your wireless cards connection. In the properties dialog, select the Configure button on the General tab, then choose the Advanced tab and select the rate property. Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment. Note that all available transmission rates should be acceptable for browsing the Internet. For more assistance, see your wireless cards user manual. IveinstalledthisnewRouterandsomeofmynetworkclients(computers, gameconsoles,etc.)arenowunabletoconnect. Your new Router came preconfigured with a network name and password, found printed on an attached card. All clients must use this network name and password to connect wirelessly to your Router. You will need to find the network settings on your client, select the network name printed on the card from the list of available networks, and enter the password when prompted to join the wireless network. DoestheRoutersupportWirelessProtectedAccess(WPA)security?
The Router ships with WPA/WPA2 security turned on. Windows XP and some older network hardware may require a software update to support WPA/WPA2. IamhavingdifficultysettingupWPAsecurityonmyRouter. 1) Log in to your Router by visiting http://router/ with your web browser. Click on the Login button in the top right-
hand corner of the screen. You will be asked to enter your password. If you have never set a password, leave the Password field blank and click Submit. 2) Click Wireless in the lefthand menu. Then click Security just below that. 3) Select the WPA/WPA2 option. 4) Enter a password. This can be from 863 characters of your choice, including spaces and punctuation, OR a 64digit hexadecimal number (using only the numbers 09 and letters AF). 5) Click Apply Changes to finish. Your wireless connection is now encrypted. Each computer using your wireless network will need to use the new key. Note: If you are configuring the Router over a wireless connection, you will have to reconnect to the Router after changing any security settings. Note: Some older networking hardware supports only WEP encryption. If your older computers cannot connect to your network, try 128bit or 64bit WEP, or seek software updates from their manufacturers. IamhavingdifficultysettingupWiredEquivalentPrivacy(WEP)securityonmy Router. 1) Log in to your Router. Visit http://router/ with your web browser. Click on the Login button in the top right-hand corner of the screen. You will be asked to enter your password. If you have never set a password, leave the Password field blank and click Submit. 2) Click Wireless in the lefthand menu. Then click Security just below that. 3) Select the 128bit WEP option. 4) You may type in a WEP key manually, or generate one from a passphrase. Type a phrase in the Passphrase field and click the Generate button. A WEP key is composed of 26 hexadecimal digits (09, AF). For example, C3 03 0F AF 4B B2 C3 D4 4B C3 D4 EE 74 is a valid 128bit WEP key. 5) Click Apply Changes to finish. Your wireless activity is now encrypted. Each computer using your wireless network will need to use the new key. Note: If you are configuring the Router over a wireless connection, you will have to reconnect to the Router after changing any security settings. Note: Some older networking hardware supports only 64bit WEP encryption. If your older computers cannot connect to your network, try 64bit WEP. AdiskIpluggedintotheUSBportisnotshowinguponmycomputerorin MemorySafe. 1) Is the light on over the USB port that the disk is plugged into?
If not, try unplugging and replugging the disk. Please check that the USB connector is firmly plugged into the Router. 2) If your disk has an optional power supply, please use it while the disk is attached to your Router. 3) The Router supports FAT16, FAT32, or NTFSformatted disks. Disks in other formats will not appear in the Finder (Mac OS X) or Windows Internet Explorer. AdiskIpluggedintotheUSBportisnotcomingonorremainsononlyfora shorttime. SomedrivesrequiremorepowerthantheRoutersUSBportprovides.If yourdiskhasanoptionalpowersupply,pleaseuseitwhilethediskis attachedtoyourRouter. AprinterIpluggedintotheUSBportisnotshowinguponmycomputer. 1) Is the light on over the USB port that the printer is plugged into? If not, try unplugging and replugging the printer. Please check that the USB connector is firmly plugged into the Router. 2) To print to a printer attached to the Router, your computer must have that printers driver installed. Please check that the driver is installed. 3) The printer may not be set to autoconnect. Via the Belkin Router Manager, open the USB Print and Storage Center. Check that the printer appears in the list of available devices. View the properties of the printer, and check that auto connect is selected. AdifferentsortofUSBdevicethatIpluggedintotheUSBportisnotshowingup onmycomputer. Most USB devices other than disks and printers must be accessed via the USB Print and Storage Center. 1) Is the light on over the USB port that the device is plugged into? If not, try unplugging and replugging the device. Please check that the USB connector is firmly plugged into the Router. 2) Via the Belkin Router Manager, open the USB Print and Storage Center. Check that the device appears in the list of available devices. 3) Select the device and click the Use button. The device will be virtually connected to your computer until you choose to Stop Using the device, or another person requests use of the device. Technical Support US http://www.belkin.com/support UK http://www.belkin.com/uk/support Australia http://www.belkin.com/au/support New Zealand http://www.belkin.com/au/support Singapore 1800 622 1130 Europe http://www.belkin.com/uk/support Belkin International, Inc., Limited 2-Year Product Warranty What this warranty covers. Belkin International, Inc. (Belkin) warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship. What the period of coverage is. Belkin warrants the Belkin product for two years. What will we do to correct problems?
Product Warranty. Belkin will repair or replace, at its option, any defective product free of charge
(except for shipping charges for the product). Belkin reserves the right to discontinue any of its products without notice, and disclaims any limited warranty to repair or replace any such discontinued products. In the event that Belkin is unable to repair or replace the product (for example, because it has been discontinued), Belkin will offer either a refund or a credit toward the purchase of another product from Belkin.com in an amount equal to the purchase price of the product as evidenced on the original purchase receipt as discounted by its natural use. What is not covered by this warranty?
All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkins request at the sole expense of the purchaser, or if Belkin determines that the Belkin product has been improperly installed, altered in any way, or tampered with. The Belkin Product Warranty does not protect against acts of God such as flood, lightning, earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e. brownouts or sags), non-authorized program, or system equipment modification or alteration. Contact Belkin International, Inc., at 12045 E. Waterfront Drive, Playa How to get service. To get service for your Belkin product you must take the following steps:
1. Vista, CA 90094, Attn: Customer Service, or call (800)-223-5546, within 15 days of the Occurrence. Be prepared to provide the following information:
a. The part number of the Belkin product. b. Where you purchased the product. c. When you purchased the product. d. Copy of original receipt. 2. Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim. Belkin reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is impractical to ship the damaged equipment to Belkin, Belkin may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser. Damaged equipment must remain available for inspection until the claim is finalized. Whenever claims are settled, Belkin reserves the right to be subrogated under any existing insurance policies the purchaser may have. How state law relates to the warranty. THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. Some states do not damages, so the above limitations may not apply to you. allow the exclusion or limitation of incidental, consequential, or other
*Regulatory Information FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We, Belkin International, Inc., of 12045 E. Waterfront Drive, Playa Vista, CA 90094, declare under our sole responsibility that the device, F9K1102 V3, complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution: Exposure to Radio Frequency Radiation. The device shall be used in such a manner that the potential for human contact normal operation is minimized. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Connect the equipment to an outlet on a circuit different from that to which the Increase the distance between the equipment and the receiver. receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. Canada-Industry Canada (IC) The wireless radio of this device complies with RSS 139 & RSS 210 Industry Canada. This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil numrique de la classe B conforme la norme NMB-003 du Canada. FCCstatement:
For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible. This device is going to be operated in 5.15~5.25GHz frequency range, it is restricted in indoor environment only. ICstatement:
Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible. Pour les produits disponibles aux tats-Unis / Canada du march, seul le canal 1 11 peuvent tre exploits. Slection d'autres canaux n'est pas possible. This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter. Cet appareil et son antenne (s) ne doit pas tre co-localiss ou fonctionnement en association avec une autre antenne ou transmetteur. The device could automatically discontinue transmission in case of absence of information to transmit, or operational failure. Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes where required by the technology. Le dispositif pourrait automatiquement cesser d'mettre en cas d'absence d'informations transmettre, ou une dfaillance oprationnelle. Notez que ce n'est pas l'intention d'interdire la transmission des informations de contrle ou de signalisation ou l'utilisation de codes rptitifs lorsque requis par la technologie. The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems. les dispositifs fonctionnant dans la bande 5150-5250 MHz sont rservs uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux. The maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits specified for point-to-point and non point-to-
point operation as appropriate. le gain maximal dantenne permis (pour les dispositifs utilisant la bande 5725-5825 MHz)doit se conformer la limite de p.i.r.e. spcifie pour lexploitation point point et non point point, selon le cas. IMPORTANT NOTE:
IC Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
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