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1 2 | Test Setup Photos | May 11 2014 |
1 2 | User Manual | Users Manual | 3.86 MiB | May 11 2014 |
USERS GUIDE Wi-Fi Home Video Camera Model: FOCUS73, FOCUS73-2, FOCUS73-3, FOCUS73-4 The features described in this users guide are subject to modifications without prior notice. Welcome... to your new Motorola Wi-Fi Home Video Camera!
Thank you for purchasing your new Motorola Wi-Fi Home Video Camera. If you have always wondered what happens when you are away, wonder no more. Now you can monitor your children, pets or property with this easy to use system. You can install the Camera only from your iPhone/iPad or devices for Android and view the Camera video from your PC or Notebook, as well as devices for Android or iPhone/iPad. Please keep your original dated sales receipt for your records. For warranty service of your Motorola product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is not required for warranty coverage. For product related questions, please call:
US and Canada 1-888-331-3383 Email: support@motorolamonitors.com This Users Guide has all the information you need to make the most out of your product. Please read the Safety Instructions on pages 5 - 6 before you install the unit. Inside the Box 1 x Wi-Fi Camera Unit 1 x Power Adapter 1 x Quick Start Guide 1 x User Guide 4 x Mounting Screws and Dry Wall Plugs 1 x Tamper-proof Screw 1 x Metal Bracket 1 x Wrench Key Overview of your Camera 1 6 5 4 3 8 2 7 9 10 1. Antenna 2. Wall mount base 3. 4. Camera Lens 5. Infrared LEDs (for night vision) Light Sensor (for night mode detection) PAIR Button Power / Status Indicator Dome Shape Cover 7. 8. 9. Power connection socket 10. LAN interface*
(Adaptive Enthernet Interface for connecting with various network devices,such as hub,touter,etc.) 6.
* It is for LAN cable (not included) connection when Wi-Fi connection is reachable. The LAN connection is not applicable for smart device App setting up. Important guidelines for installing your Wi-Fi Camera Unit Use of other 2.4 GHz products, such as other wireless networks, Bluetooth systems or microwave ovens may cause interference with this product. Keep the Wi-Fi Camera Unit away from these types of products, or turn them off if they appear to be causing interference. Always ensure that you have a good Wi-Fi connection available. 3.1 3.2 Table of contents 1. Safety Instructions .....................................................................................5 2. System Requirements ............................................................................... 9 3. Getting started - Connecting Devices....................................................10 Setup.......................................................................................................... 10 User Account and Camera Setup on Android Devices....................... 11 Power on and connect the FOCUS73 camera ........................ 11 3.2.1 Download the Hubble for Motorola Monitors application ...... 11 3.2.2 Run Hubble for Motorola Monitors App on Android 3.2.3 device ........................................................................................ 12 Add FOCUS73 Camera to your account ................................. 13 3.2.4 User Account and Camera Setup:
Working with iPhone/iPad................................................................... 17 Power ON and Connect FOCUS73 camera ........................... 17 3.3.1 3.3.2 Download Hubble for Motorola Monitors App ........................ 17 Run Hubble for Motorola Monitors on your iPhone/iPad
... 17 3.3.3 Add FOCUS73 Camera to your account ................................. 18 3.3.4 4. Camera .................................................................................................... 22 Install your Camera and setting up........................................................... 24 3.3 4.1 4.2 Camera Functions:
4.3 Camera Functions:
Working with devices for Android ...................................................... 24 4.2.1 Add more cameras ................................................................... 24 Remove a camera ..................................................................... 24 4.2.2 Change your Account Information .......................................... 25 4.2.3 Camera settings ........................................................................ 26 4.2.4 General setting ......................................................................... 27 4.2.5 Application ..........27 Features of Hubble for Motorola Monitors 4.2.6 Working with devices for iPhone/iPad 4.3.1 4.3.2 4.3.3 4.3.4 4.3.5 4.3.6 4.3.7
............................................... 30 Add more cameras ................................................................... 30 Remove a camera ..................................................................... 31 Change your Account Information .......................................... 31 Camera settings ........................................................................ 32 General settings ........................................................................ 33 Hubble for Motorola Monitors Settings .................................... 34 torola Monitors Application .... 34 Features of the Hubble for Mo 4.4 Camera Functions:
Working with PC/Notebook .................................................................... 36 5. Procedure for resetting the Camera....................................................... 37 6. Help..........................................................................................................38 7. General Information ................................................................................ 44 8. Technical Specifications .........................................................................50 4 Table of contents 1. Safety Instructions WARNING:
H S I L G N E STRANGULATION HAZARD - In case this unit is being used to monitor infants or children, keep the unit and adapter cord more than 1 metre from the cot and out of their reach. Never place camera or cords within a cot or near a bed. Secure the cord away from children's reach. Never use extension cords with AC Adapters. Only use the AC Adapters provided. As with any electrical device, supervision of your pet's usage should be exercised until your pet is acclimated to the product. If your pet is prone to chewing, we strongly recommend you keep this and all other electrical devices out of its reach. Wi-Fi CAMERA UNIT SET UP & USE:
Determine a location for the Wi-Fi Camera Unit that will provide the best view of your baby in the cot. Place the Wi-Fi Camera Unit on a flat surface, such as a chest of drawers, desk, shelf or wall-mount it using the keyhole slot in the camera base. NEVER place the Wi-Fi Camera Unit or cords within the cot. Safety Instructions 5 WARNING This Wi-Fi Camera Unit is compliant with all relevant electromagnetic field standards and is, when handled as described in the Users Guide, safe to use. Therefore, always read the instructions in this Users Guide carefully before using the device. Adult assembly is required due to small parts. Keep all small parts away from children. This product is not a toy. Do not allow children to play with it. This Wi-Fi Camera Unit is not a substitute for responsible adult supervision. Keep this users guide for future reference. Do not place the Wi-Fi Camera Unit or cords in the cot or within reach of the baby (the unit should be at least 1 metre away). Keep the cords out of reach of children. Do not cover the Wi-Fi Camera Unit with a towel or blanket. Test the Wi-Fi Camera Unit and all its functions so that you are familiar with it prior to use. Do not use the Wi-Fi Camera Unit near water. Do not install the Wi-Fi Camera Unit near a heat source. Only use the power adapter provided. Do not use other power adapters as this may damage the device. Never use extension cords with power adapters. Do not touch the plug contacts with sharp or metal objects. The Unit shall be installed and used such that the hands are maintained at a distance of approximately 8 inches (20 cm) or more. parts of the users body other than Important instructions:
Read and Follow Instructions - Please read all the safety and operating instructions before operating the product. Follow all operating instructions. Retain Instructions - The safety and operating instructions should be retained for future reference. Heed Warnings - Comply with all warnings on the product and in the operating instructions. Polarization - Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than 6 Safety Instructions the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the supplied plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. H S I L G N E Power Sources - This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your camera dealer or local power company. For products intended to operate from battery power, or other sources, please refer to the operating instructions Overloading - Do not overload wall outlets or extension cords as this can result in the risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician. Power-Cord Protection - Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product. Surge Protectors - It is highly recommended that the camera equipment be connected to a surge protector. Doing so will protect the equipment from damage caused by power surges. Surge protectors should bear the UL listing mark or CSA certification mark. Uninterruptible Power Supplies (UPS) - Because this product is designed for continuous, 24/7 operation, it is recommended that you connect the product to an uninterruptible power supply. An uninterruptible power supply has an internal battery that will keep the product running in the event of a power outage. Uninterruptible power supplies should bear the UL listing mark or CSA certification mark. CAUTION: Maintain electrical safety. Power line operated equipment or accessories connected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features. This will help avoid any potential hazard from electrical shock or fire. If in doubt, contact qualified service personnel. Safety Instructions 7 Ventilation - Slots and openings on the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the camera equipment on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided and the product manufacturer's instructions have been followed. Attachments - Do not use attachments unless recommended by the product manufacturer, as they may cause a hazard. Heat - The product should be located away from heat sources such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat. Accessories - Do not place this camera equipment on an unstable cart, stand, tripod, or table. The camera equipment may fall, causing serious damage to the product. Use this product only with a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with the product. Any mounting of the product should be according to the manufacturer's instructions and use a mounting accessory recommended by the manufacturer. Camera Extension Cables - Check the rating of your extension cable to verify its compliance prior to installation. Mounting - The cameras provided with this system should be mounted only as instructed in this guide or the instructions that came with your cameras, using the supplied mounting brackets. Camera Installation - Cameras are not intended for submersion in water. Not all cameras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required. 8 Safety Instructions 2. System Requirements Web Portal Windows systems, 7 or 8 (Java browser plug-in needed) Mac OS version 10.7 or above Firefox version 11.0 or above Chrome version 18.0 or above Safari version 5.1 or above Java version 7 or above Internet Explorer version 8.0 or above H S I L G N E Android System Version 4.0 or above iPhone/iPad iOS Version 7.0 or above System Requirements 9 3. Getting started - Connecting Devices How does it work?
Access your Camera locally View your Camera from any compatible device remotely Setup When a user tries to access the Camera, our secure server authenticates the users identity and permits access to the Camera. 3.1 Connect the Camera to the power adapter, then plug into an suitable mains power socket and make sure the power switch is in the ON position. The Camera must be within range of the Wi-Fi router with which you want to connect it to. Make sure the password of the router is available for entering during the in-app setup process. Status of LED Indication:
- Pair / Setup state:
- Unconnected state:
- Connected state:
- Ready for connection state: LED is Green and slowly flashing Note: You can only setup via a compatible smartphone or tablet and not via a PC. LED is Green and rapidly flashing LED is Green and slowly flashing LED is Green and always on 10 Getting started - Connecting Devices H S I L G N E 3.2 User Account and Camera Setup on Android Devices What you need FOCUS73 camera FOCUS73 camera power adapter Device with Android system version 4.0 or above 3.2.1 Power on and connect the FOCUS73 camera Connect the FOCUS73 adapter to a suitable mains power socket, insert the power adapter plug into the socket of the Power Cable. The cameras green LED blinks after the camera has finished booting. 3.2.2 Download the Hubble for Motorola Monitors application Go to the Google Play Store to search Hubble for Motorola Monitors application. Download Hubble for Motorola Monitors application from Google Play Store and install it into your Android device. Getting started - Connecting Devices 11 3.2.3 Run Hubble for Motorola Monitors App on Android device Ensure your Android device is connected to your Wi-Fi router. Run Hubble for Motorola Monitors application and key in your Hubble for Motorola Monitors account information, select I agree to the Terms of Use before you tap on Create. (Picture A1) Note: If you have Hubble for Motorola Monitors account, please select Already have a Account? to go next steps. A1 12 Getting started - Connecting Devices 3.2.4 Add FOCUS73 Camera to your account New account created and directly login. Tap on Add Camera. (Picture A2) Tap on Continue. (Picture A3) H S I L G N E A2 A3 On the screen, it shows the setup instructions. (Picture A4) A4 Getting started - Connecting Devices 13 Press and hold the PAIR button for 3 seconds at the side of FOCUS73 camera and the indicator will flash rapidly. Then tap on Search for Camera. The App auto searching and connecting your Camera as below pictures.
(A5 & A6) A5 A6 Select Wi-Fi Network and tap Continue, enter password then tap on Connect. (Picture A7, A8) A7 A8 14 Getting started - Connecting Devices Connecting Camera to Wi-Fi Network, it needs a few minutes to try connecting and then it will show connection result (Picture A9, A10). If connection failed, please tap on the Retry button and repeat the steps starting at 3.2.4. H S I L G N E A9 A10 Getting started - Connecting Devices 15 Tap on Watch Live Camera to view camera video and the LED indicator will turn on. (Picture A11) Tap on Hubble logo and go back to the camera list. (Picture A12) A11 A12 16 Getting started - Connecting Devices H S I L G N E 3.3 User Account and Camera Setup:
Working with iPhone/iPad What you need FOCUS73 camera FOCUS73 camera power adapter 3.3.1 Power ON and Connect FOCUS73 camera Connect the FOCUS73 adapter to a suitable mains power socket, insert the iPhone / iPad with iOS 7.0 version or up plug into the socket of the Power Cable. Camera green LED blinks after camera booting finish, it means the camera is ready for setup. 3.3.2 Download Hubble for Motorola Monitors App Go to App Store to search Hubble for Motorola Monitors. Download Hubble for Motorola Monitors App and install it on your iPhone/
iPad. 3.3.3 Run Hubble for Motorola Monitors on your iPhone/iPad Ensure your iPhone/iPad is connected to your Wi-Fi Router. Run Hubble for Motorola Monitors application and key in your Hubble for Motorola Monitors account information, ready through the Terms of Service then select "I agree to the Terms of of Service before you tap on Create. Note
: If you have a Hubble for Motorola Monitors account, please select Account?
to go next steps. Already have a Getting started - Connecting Devices 17 i1 3.3.4 Add FOCUS73 Camera to your account New account created and directly login. Tap on Add Camera. (Picture i2) Tap on FOCUS73. (Picture i3) FOCUS73 Blink83 / Scout83 /
MBP36HD i2 i3 Tap on Continue and follow the instructions (5 steps) as below.
(Pictures i4-i7) i4 i5 18 Getting started - Connecting Devices H S I L G N E i6 i7 Follow the steps above to locate the Camera with identification "CameraHD-
xxxxxxxxxx" then tap on Continue. (Picture i8) i8 Getting started - Connecting Devices 19 Select Wi-Fi Network to tap Continue then enter password to tap Next.
(Pictures i9, i10) i9 i10 It will take a few minutes for the Camera to connect to the Wi-Fi network before showing the connection status (Pictures i11, i12). If connection fails, please tap on the Retry button and repeat 3.3.4 as instructed above. i11 i12 20 Getting started - Connecting Devices Press Watch Live Camera to view Camera video. (Picture i13) Tap on Hubble logo to go back to Camera list. (Picture i14) H S I L G N E i13 i14 Getting started - Connecting Devices 21 4. Camera 4.1 Install your Camera and setting up A. Fixing Mounting Plate on the wall. Mark the position of the screw holes on the wall. Drill 4 holes and hammer the drywall plugs
(included) into the holes as needed. Fasten the mounting plate on the wall with the 4 Philips head screws
(provided). B. Hanging the Camera unit on the Mounting Plate. Place the 4 mounting slots of the camera base on to 4 catches on the mounting plate. Make sure the unit sits firmly on the mounting plate with the center holes of 2 parts lined up. C. Secure the Camera Unit Fasten the unit to the mounting plate at the center hole with the tamper-proof screw by the wrench key provided. 22 Camera D. Connecting Power Supply for the Camera Unit Insert the power adapter plug into the Power Socket and connect other end of the power adapter to a suitable mains power socket. Connect either via LAN cable to your router/
hub/modem or Wi-Fi to your router. The LED indicator will light up. H S I L G N E Camera 23 4.2 Camera Functions:
Working with devices for Android Run the Hubble for Motorola Monitors application on your Android device. The Camera view appears on the screen. 4.2.1 Add more cameras On Camera view, tap on Hubble logo to go to Add Camera page. (Picture A13) Tap on Add Camera to add one more camera follow steps of Android device setup 3.2.4. (Picture A14) Once the Camera has been added, the Camera view will be automatically displayed. A13 A14 4.2.2 Remove a camera You can remove a camera from your account by following these steps:
Tap the Setting icon on General page, then tap on Remove Camera.
(Picture A15) Select Remove to delete the unit from camera list. (Picture A16) 24 Camera H S I L G N E A15 A16 4.2.3 Change your Account Information You can change the account information using Android device. Tap Account on General page, the account setting appears on screen.
(Picture A17) Tap on Change Password to change your password following the instruction. Tap on Log Out to leave the account. Tap on Freemium plan, it will go to the link of Cloud Video Recording Service, to obtain more information, please visit our website http://www.hubbleconnected.com. Tap on Use to access Remote Connection Setting , use Remote Only by Selecting Yes. Enable Disconnect Alert , when disconnect it will be "beeps" alert,enable the disconnect Alert by selecting Yes. Tap on Send Log to send your Hubble for Motorola Monitors Android App report to our server via e-mail; this should be sent if requested by a customer service agent. Camera 25
1 2 | User Manual II | Users Manual | 3.36 MiB | May 11 2014 |
A17 4.2.4 Camera settings You can change the Camera settings by tapping the Setting icon Camera page. (Picture A18) Tap on Camera Details to review Camera Name, Change Image &
on the Firmware version. (Picture A19) A18 A19 26 Camera Tap on Notification Sensitivity to set the sensitivity of motion detection.
(Picture A20) H S I L G N E A20 A21 4.2.5 General setting Tap Settings on General page. Tap on General Settings to shift the format of Clock (12hr/24hr). (Picture A21) Tap on Do Not Disturb, set the timer which you prefer and select ON, the Camera will not send any alert to your Android device in the duration of your setting. 4.2.6 Features of Hubble for Motorola Monitors Application On Camera view, tap the viewing area, Function Icons will appear as following, Pan and Tilt Function:
Tap the up and down buttons to tilt, the left and right buttons to pan. (Pictures A22, A23) Camera 27 A22 A23 Photo/Video - Take a photo or record a video from your Camera. Tap Video icon to activate the video function and press the red dot to start and release to stop recording. (Pictures A24, A25) A24 A25 28 Camera Tap Camera icon camera view. (Picture A26) to switch to Camera mode, you can capture photos from H S I L G N E A26 Note:
Photos and videos will be stored in the internal flash memory of your device for Android, they can be accessed from Gallery or Media Player. To play videos, please use the Hubble for Motorola Monitors application or a 3rd party application, such as MX player (i.e. Google Play Store), which is able to play MJPG (Motionjpeg). Camera 29 4.3 Camera Functions:
Working with devices for iPhone/iPad Run the Hubble for Motorola Monitors application on your iPhone/iPad. The Camera view appears on the screen. 4.3.1 Add more cameras On Camera view, tap on the Motorola logo to go to Add Camera page.
(Picture i15) Tap on Add Camera to add one more camera follow steps of iPhone/iPad setup 3.3.4. (Picture i16) Once the Camera has been added, the Camera view will be automatically displayed. i15 i16 Note:
You can ONLY add up to 4 cameras in one account. 30 Camera 4.3.2 Remove a camera You can remove a camera from your account by following these steps:
Tap the Setting icon on General page, then tap on Remove Camera.
(Picture i17) Select Remove to delete the unit from camera list. (Picture i18) H S I L G N E i17 i18 4.3.3 Change your Account Information You can change the account information using iPhone/iPad. Tap Account on General page, the account setting appears on screen.
(Picture i19) Tap on Change Password to change your password following the instruction. Tap on Log Out to leave the account. Tap on Current plan, it will go to the link of Cloud Video Recording Service, to obtain more information, please visit our website www.hubbleconnected.com/motorola/plans. Tap on Send app log to send your Hubble for Motorola Monitors App report to our server via e-mail; this should be sent if requested by a customer service agent. Camera 31 i19 4.3.4 Camera settings You can change the Camera settings to tap the Setting icon page (Picture i20), to review
(Picture i21), also you are allow to change camera name when tap on existing name following the instruction. Camera Name and Firmware version on General i20 i21 32 Camera 4.3.5 General settings Tap Settings Tap on General Settings to shift the format of Clock on General page. (Picture i22)
(12hr/24hr). (Picture i23) H S I L G N E i22 i23 Tap on Notification Sensitivity to set motion detection. (Picture i24) i24 i25 Tap on Do Not Disturb, set the timer which you prefer and select ON, the Camera will not send any sound or alert to your iPhone/iPad in the duration of your setting. (Picture i25) Camera 33 4.3.6 Hubble for Motorola Monitors Settings Tap on Settings on your iPhone/iPad, and the applications will appear, tap
, the settings in the Hubble on Hubble for Motorola Monitors App for Motorola Monitors app will be shown on screen. (Picture i26) i26 4.3.7 Features of the Hubble for Motorola Monitors Application On Camera view, tap the viewing area, Function Icons will appear as following, Take Picture Tap Camera icon camera view.
(Picture i27) to capture photos from Note:
Photos will be stored in The internal flash memory of your iPhone
/iPad. 34 i27 Camera Pan and Tilt Function Tap the up and down buttons to tilt, the left and right buttons to pan. (Pictures i28, i29) H S I L G N E i28 i29 Camera 35 4.4 Camera Functions:
Working with PC/Notebook Go to URL: http://www.hubbleconnected.com/motorola/login/
Enter your User Name and Password and then click Login if you have already created an account. Click on the Camera list paired in your account via Android device or iPhone/iPad, and the Camera view will appear on screen. You can easily stay connected with your favorite people, places and pets with live video streaming. At the website, you can change the settings by following the Menu instruction steps. 36 Camera 5. Procedure for resetting the Camera Note: If your Camera is moved from one router (e.g. home) to another router
(e.g. office) or you have Camera setup issues, then this Camera must be reset again. Please reset the Camera with the following procedure:
1. Unplug the Power Adapter. 2. Press and hold the PAIR button on the underside of the Camera, then plug the Power Adapter to the mains power socket, the LED indicator turns ON. 3. Release the PAIR button and wait for the Camera to complete the internal reset procedure, the LED indicator will turn Off. 4. You can add your camera again by following the steps 3.2.4 for Android device or 3.3.4 of iOS device. H S I L G N E Procedure for resetting the Camera 37 Camera Unit. sure that there is enough distance between your 6. Help Noise interference To avoid video interruption, en device and the Wi-Fi Use of other 2.4 GHz products, such as Bluetooth systems or microwave ovens, may cause interference with this product. Keep the Wi-Fi Camera Unit at least 1.5m away from these types of products, or turn them off if they appear to be causing interference. Lost connection Check your Wi-Fi settings. If necessary reconnect your Wi-Fi. Ensure the Wi-Fi Camera Unit is switched ON. Wait a few minutes to make the connection with the Wi-Fi system. If you forgot your password If you do not remember your password, tap Forgot password and submit your e-mail address. A new password will be sent to your e-mail address immediately. Trouble Shooting Category Problem Solution Account Account Description / Error I am unable to login even after registration. I receive an error message saying: "Email ID is not registered". Please check your user name and password. Please ensure that you have registered with us. Tap Create Account to create an account tobe able to use the Wi-Fi Home Video Camera. 38 Help Account What do I do if I forgot my password?
Account I am unable to receive a new password although I have used the "Forgot password" option. Connectivity Issues I get a message: We are having problems accessing your camera. This could be due to lack of internet connection. Please wait and try again later. Viewing Camera When I am in "remote mode", the video stops after 5 minutes. How do I view for longer?
H S I L G N E Click on the "Forgot Password" link on the http://
www.hubbleconnected.com/
motorola/login/ website OR your Android or iOS application. An email will be sent to your registered email address. 1. The e-mail might have been sent to your Junk Mail Folder. Please check your Junk Mail Folder. 2. There might be a delay in getting your e-mail. Please wait a few minutes and refresh your email account. 1. Please try again in a few minutes. This could be because of any issue with your internet connection. If the problem remains, please restart your Camera to check if this fixes the problem. 2. 3. Please restart your Wireless Router. When you are accessing your Camera via a network different from your home network (over internet) your video times out after 5 minutes. You can click on the Camera again from the Android/iOS application to start streaming again. If you are accessing from your web-
browser, then you can press on the Reload button to start viewing your Camera video stream again. Help 39 Connectivity Issues My Phone application displays the following message: "Unable to connect to BMS server". Setting Up While I am adding a new camera to my account, I am not able to find any Cameras to add. General What are the supported browsers for accessing from my PC/
Mac?
Connectivity issues I found interference caused by my other web cam devices. 1. Check the Wi-Fi network strength. 2. Check if you are connected to the internet by starting the phone browser and going to a website like www.google.com. 3. Try again if you are successful connecting to the internet. 4. Plug the LAN wire into RJ45 socket directly and connect to the internet in case the Wi-Fi signal is not good. If you are trying to add a Camera which has previously been added into your account or another account, you will first have to reset the Camera. This can be done by pressing and holding the PAIR button at the bottom of the Camera for 5 seconds. On PC and Mac , we recommend to use Google Chrome. However the following browsers are also supported: PC: Internet Explorer 8 and above. Mac : Safari. Video streaming performance is related to internet bandwidth, especially if you have 2 or more video streaming devices that are working through the same router. 40 Help H S I L G N E General What is the significance of LED flashing?
Connectivity Issues I am not able to access my Camera. Setting Up During setup on device for Android and iOS, during the last step I am not able to find my Camera and the setup fails. A blinking LED indicates the following status:
Rapid blinking: 1. Your Camera is in setup mode. You can add the Camera to your account in this mode. Out of the box, the Camera is in setup mode. To reset to setup mode, press and hold the PAIR button on the bottom of the Camera until the LED indicator flashes rapidly. Slow blinking: 2. The Camera is either connecting to the router or lost the link to the router. Please ensure that the Camera is in the Wi-Fi signal range. LED is stable: The Camera is connected to the Wi-Fi Please check if the Camera is within Wi-Fi Camera is slow blinking, please try to move the Camera closer to the router for better Wi-Fi range and try again. Please reset the Camera to setup mode and try again. Press and hold the PAIR button on the bottom of the Camera untill you hear a beep. The LED indicator flashes rapidly, indicating that it is in setup mode. Now restart the setup from your Smartphone again. range. If the LED on your network. Help 41 Connectivity Issues Camera General Even though I am accessing my Camera from the same Wi-Fi network, I still find my Camera is shown as remote. I can only access it for 5 minutes at a time. When I try to view the Camera, I get a prompt for Camera firmware upgrade. What should I do?
Which platforms are supported for accessing my Camera?
General What is the meaning of
"Local Camera" and
"Remote Camera"?
Please check your wireless router settings. For example, in Buffalo brand routers there is an option called Wireless Isolation. Please disable this option. Please upgrade your firmware. This takes around 5 minutes. We push upgrades from time to time to improve the Camera features. version 8.0 or Windows 7*, Windows 8*
*Java browser plug-in needed Mac iOS version 10.7 or above Internet Explorer above Firefox version 11.0 or above Chrome version 18.0 or above Safari version 5.1 or above Java version 7 or above Android version 4.0 or above iPhone /iPad iOS version 7.0 or above. When you are accessing your camera from the same wireless network (Home) in which it is configured, it is a local camera. When you are accessing your Camera away from your home it is a remote camera. You may be using 3G, 4G or 4G LTE or a Wi-Fi connection outside of your home. 42 Help H S I L G N E General How do I download the APP for Android and iOS devices?
Android:
- Open Google Play App on your Android device
- Select Search
- Type "Hubble for Motorola Monitors"
- The results will have Hubble for Motorola Monitors App by Binatone
- Select to install it iOS Device:
- Open iOS APP Store
- Select search
- Type "Hubble for Motorola Monitors"
- The results will have Hubble for Motorola Monitors App by Binatone
- Select to install it You will need to turn off the auto lock function of your smart device to ensure continuous video/audio feeding. If you are accessing in local more, two users are supported, after two users all streaming will go through remote server. This allows for unlimited user access to a single Camera at one time. Setting up Features When the video is cut off, the application attempts to reconnect and and results in lost sound and choppy video. How many users can access the Camera at one time?
Help 43 7. General Information If your product is not working properly.... 1. Read this User's Guide. 2. Contact Customer Service at:
US and Canada 1-888-331-3383 Email: support@motorolamonitors.com Consumer Products and Accessories Limited Warranty
("Warranty") Thank you for purchasing this Motorola branded product manufactured under license by Binatone Electronics International LTD ("BINATONE"). What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE warrants that this Motorola branded product ("Product") or certified accessory ("Accessory") sold for use with this product that it manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below. This Warranty is your exclusive warranty and is not transferable. Who is covered?
This Warranty extends only to the first consumer purchaser, and is not transferable. What will BINATONE do?
BINATONE or its authorised distributor at its option and within a commercially reasonable time, will at no charge repair or replace any Products or Accessories that does not conform to this Warranty. We may use functionally equivalent reconditioned/ refurbished/ pre-owned or new Products, Accessories or parts. 44 General Information H S I L G N E What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW. Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights that vary from one jurisdiction to another. General Information 45 Products Covered Consumer Products Consumer Accessories Consumer Products and Accessories that are Repaired or Replaced Length of Coverage One (1) year from the date of the products original purchase by the first consumer purchaser of the product. Ninety (90) days from the date of the accessories original purchase by the first consumer purchaser of the product. The balance of the original warranty or for Ninety (90) days from the date returned to the consumer, whichever is longer. Exclusions Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage. Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this Warranty. Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of MOTOROLA or BINATONE, are excluded from coverage. Use of Non-Motorola branded Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage. Unauthorised Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than MOTOROLA, BINATONE or its authorised service centres, are excluded from coverage. 46 General Information Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or parts, are excluded from coverage. Communication Services. Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage. How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
US and Canada 1-888-331-3383 Email: support@motorolamonitors.com H S I L G N E You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a BINATONE Authorised Repair Centre. To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty card was included in your box, a completed warranty card showing the serial number of the Product; (d) a written description of the problem; and, most importantly; (e) your address and telephone number. These terms and conditions constitute the complete warranty agreement between you and BINATONE regarding the Products or Accessories purchased by you, and supersede any prior agreement or representations, including representations made in any literature publications or promotional materials issued by BINATONE or representations made by any agent employee or staff of BINATONE, that may have been made in connection with the said purchase. General Information 47 FCC and IC regulations FCC Part l5 NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to Increase the separation between the equipment and receiver. which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this device. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. This Class B digital apparatus complies with Canadian ICES-003. CAN ICES-3(B)/NMB-3(B) 48 General Information WARNING Changes or modifications, to this equipment not expressively approved by the party responsible for compliance could void the users authority to operate the equipment. The socket-outlet shall be installed near the equipment and shall be easily accessible. The Unit shall be installed and used such that are maintained at a distance of approximately 8 inches (20 cm) or more. parts of the users body other than the hands H S I L G N E Industry Canada This device complies with Industry Canada licence-exempt RSS standard(s):
Operation is subject to the following Two conditions:(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The term "IC: " before the certification/registration number only signifies that the Industry Canada technical specifications were met. This product meets the applicable Industry Canada technical specifications. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes : (1) lappareil ne doit pas produire de brouillage, et (2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. General Information 49 8. Technical Specifications Camera Unit Wi-Fi Image sensor Lens IR LED Power Adapter:
802.11 b/g/n Colour CMOS 1M Pixels f = 2.3 mm, F = 2.4 8 pcs Zhongshan Baolijin Electronic Co.,Ltd. Input: 100-240Vac, 50/60Hz, 300mA Output: 5Vdc, 2000mA H S I L G N E 50 Technical Specifications Manufactured, distributed or sold by Binatone Electronics International LTD., official licensee for this product. MOTOROLA and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. Mac, Mac OS, iPhone, iPad and Safari are the trademarks of Apple Inc., registered in the U.S. and other countries. Android, Google Play and Chrome are trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. Windows XP and Internet Explorer are trademarks of the Microsoft group of companies. Oracle and Java are registered trademarks of Oracle and /or its affiliates. All other trademarks are the property of their respective owners. 2014 Motorola Mobility LLC. All rights reserved. EN_UK Version 3.0 Printed in China
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2014-11-05 | 2422 ~ 2452 | DTS - Digital Transmission System | Original Equipment |
2 | 2402 ~ 2479 | DSS - Part 15 Spread Spectrum Transmitter |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2014-11-05
|
||||
1 2 | Applicant's complete, legal business name |
Binatone Electronics International Ltd.
|
||||
1 2 | FCC Registration Number (FRN) |
0016843682
|
||||
1 2 | Physical Address |
Floor 23A, 9 Des Voeux Road West, Sheung Wan
|
||||
1 2 |
Hong Kong, N/A
|
|||||
1 2 |
China
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
V******@babt.com
|
||||
1 2 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 2 | Grantee Code |
VLJ
|
||||
1 2 | Equipment Product Code |
FOCUS73
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
K****** M****
|
||||
1 2 | Title |
Chief Technical Officer
|
||||
1 2 | Telephone Number |
852-2********
|
||||
1 2 | Fax Number |
852-2********
|
||||
1 2 |
p******@binatonetelecom.com.hk
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 04/18/2015 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | DTS - Digital Transmission System | ||||
1 2 | DSS - Part 15 Spread Spectrum Transmitter | |||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | WIFI Home Video Baby Camera | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Original Equipment | ||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Output power is conducted. This device must be installed to provide a separation distance of at least 5 cm from all persons and must not be co-located or operate in conjunction with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. Installers and end-users must be provided with operating conditions for satisfying RF exposure compliance. | ||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
Attestation of Global Compliance Shenzhen Co. Ltd.
|
||||
1 2 | Name |
F****** L****
|
||||
1 2 | Telephone Number |
86-75********
|
||||
1 2 | Fax Number |
86-75********
|
||||
1 2 |
e******@agc-cert.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC | 2412 | 2462 | 0.141 | |||||||||||||||||||||||||||||||||||
1 | 2 | 15C | CC | 2422 | 2452 | 0.008 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 2402.00000000 | 2479.00000000 | 0.0350000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC