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User Manual | Users Manual | 2.81 MiB | October 09 2013 / October 03 2014 | |||
1 | Cover Letter(s) | October 09 2013 | ||||||
1 | Cover Letter(s) | October 09 2013 | ||||||
1 | External Photos | October 09 2013 / October 03 2014 | ||||||
1 | Internal Photos | October 09 2013 / October 03 2014 | ||||||
1 | ID Label/Location Info | October 09 2013 | ||||||
1 | Attestation Statements | October 09 2013 | ||||||
1 | RF Exposure Info | October 09 2013 | ||||||
1 | Test Report | October 09 2013 | ||||||
1 | Test Setup Photos | October 09 2013 / October 03 2014 |
1 | User Manual | Users Manual | 2.81 MiB | October 09 2013 / October 03 2014 |
Models: BLINK1.1-B, BLINK1.1-
USERS GUIDE BLK BLINK1.1-R, BLINK1.1-S BLINK1.1-W Wi-Fi Video Baby Monitor Camera The features described in this users guide are subject to modifications without prior notice. BLINK1.1_USA_V1_2013_08_16.indd 1 16/8/13 2:08 PM Welcome... to your new Motorola Baby Monitor Camera!
Thank you for purchasing the Motorola Wi-Fi Video Ba by Monitor Camera. Now you can see and hear your baby sleep in its room or you can monitor your older children in their playroom. You can set up the camera only from your iPhone/iPad or notebook or devices for Android and view the camera video from your PC or Notebook, as well as devices for Android or iPhone/iPad . Please keep your original dated sales receipt for your records. For warranty service of your Motorola product, you will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is not required for warranty coverage. For product related questions, please call:
US and Canada 1-888-331-3383 This Users Guide has all the information you need to get the most out of your product. Please read the Safety Instructions on page 5 - 6 before you install the unit. Inside the Box 1 x Wi-Fi Camera Unit (in either red, silver, white or black) 1 x Power Adapter Overview of your Camera 1 2 3 4 5 6 7 8 9 10 11 1. Photo Sensor
(for night mode detection) Infrared LEDs (for night vision) 2. 3. Camera Lens 4. Power/Status LED 5. Microphone 6. Speaker 7. ON/OFF Switch 8. Antenna 9. Temperature Sensor 10. Power Adapter Connector 11. Reset Button Important guidelines for installing your Wi-Fi Camera Unit Use of other 2.4GHz products, such as other wireless networks, Bluetooth systems or microwave ovens may cause interference with this product. Keep the Wi-Fi Camera Unit away from these types of products, or turn them off if they appear to be causing interference. Always ensure that you have a good Wi-Fi connection available. BLINK1.1_USA_V1_2013_08_16.indd 2-3 16/8/13 2:08 PM Table of Contents 1. Safety Instructions .......................................................................... 5 2. System Requirements ..................................................................... 7 3. Getting started - Connecting Devices ........................................... 8 3.1 Setup .......................................................................................... 8 3.2 User Account and Camera Setup:
Working with devices for Android ......................................... 9 3.3 User Account and Camera Setup:
Working with
. .............................................. 9
3.4 User Account and Camera Setup:
Working with iPhone/iPad ................................................... 13 4. Camera ........................................................................................... 19 4.1 Connecting the Camera to Power .......................................... 19 4.2 Camera Functions:
Working with PC/Notebook .................................................... 19 4.3 Viewing another Camera:
4.4 Camera Functions:
4.5 Adding another Camera:
4.6 Camera Functions:
Working with PC/Notebook .................................................... 21 Working with devices for Android ....................................... 22 Working with devices for Android ....................................... 25 Working with iPhone/iPad ................................................... 28 4.7 Adding another Camera:
Working with iPhone/iPad ................................................... 31 5. Procedure for resetting the Camera ............................................ 31 6. Help ................................................................................................. 32 7. General Information ...................................................................... 42 8. Technical Specifications ............................................................... 49 1. Safety Instructions WARNING:
STRANGULATION HAZARD - Keep the unit and adapter cord more than 3 feet from the crib and out of babys reach. NEVER place Wi-Fi camera or cords within the crib. Secure the cord more than 3 feet away from babys reach. Never use extension cords with AC Adapters. Only use the AC Adapters provided. Wi-Fi CAMERA UNIT SET UP & USE:
Determine a location for the Wi-Fi Camera Unit that will provide the best view of your baby in the crib. Place the Wi-Fi
dresser, bureau, or shelf, or wall-mount it using the keyhole slot in the base. Do not place the Wi-Fi camera or cords in the crib or within reach of the baby (the unit and cords should be more than 3 feet away). Secure the cord to the wall to keep cord away from the babys reach. WARNING This Wi-Fi Camera Unit is compliant with all relevant described in the Users Guide, safe to use. Therefore, always read the instructions in this Users Guide carefully before using the device. 4 Table of Contents Safety Instructions BLINK1.1_USA_V1_2013_08_16.indd 4-5 5 5 16/8/13 2:08 PM created by: Pro. Q.C. Systems Design LimitedENGLISH Adult assembly is required. Keep small parts away from children when assembling. This product is not a toy. Do not allow children to play with it. This Wi-Fi Camera Unit is not a substitute for responsible adult supervision. Keep this users guide for future reference. Do not place the Wi-Fi Camera Unit or cables in the crib or within reach of the baby (the unit should be at least 3 feet away). Keep the cords out of reach of children. Do not cover the Wi-Fi Camera Unit with a towel or blanket. Test the Wi-Fi Camera Unit and all its functions so that you are familiar with it prior to use. Do not use the Wi-Fi Camera Unit near water. Do not install the Wi-Fi Camera Unit near a heat source. Only use the power adapter provided. Do not use other power adapters as this may damage the device. Never use extension cords with power adapters. Do not touch the plug contacts with sharp or metal objects. 2. System Requirements Web Portal Internet Explorer version 8.0 or above Windows system XP SP3 or above Mac OS version 10.7 or above Firefox version 11.0 or above Chrome version 18.0 or above Safari version 5.1 or above Java version 7 or above Android System Version 2.3.6 or above iPhone/iPad iOS Version 4.3 or above 6 Safety Instructions System Requirements BLINK1.1_USA_V1_2013_08_16.indd 6-7 7 16/8/13 2:08 PM created by: Pro. Q.C. Systems Design LimitedENGLISH 3. Getting started - Connecting Devices How does it work?
Access your camera locally View your camera from any device remotely The Monitor Everywhere Server keeps track of the cameras. When a user wants to access the camera, the server authenticates the user and permits the user access to the camera. 3.1 Setup Connect the Camera to the power adapter and plug it into a power socket. Wait until the camera LED changes to fast blinking, which means that camera is in reset/setup state and camera is ready for Camera Setup registration. The Camera must be within range of the Wi-Fi router with which you want it to link. Status of LED Indication:
- Reset / Setup state: fast blinking slow blinking
- Unconnect state:
- Connect state:
always on In general, there are three alternative ways to create user account and camera setup:
With PC or With devices for Android or With iPhone/iPad 3.2 User Account and Camera Setup:
Working with PC or notebook I H S L G N E Attention for Camera Setup mode via micro-USB port:
Turn on your PC. Connect the one end of USB cable (shipped with package) to the micro-USB port on camera and the other end to the USB port on PC. Plug an adaptor to the camera and the other end of adaptor to the power outlet. Switch the power switch on camera from OFF to ON. Wait for 1 minute until camera emits two short beeps and PC has detected the camera. Run your web browser. Type in the following link into address box. http://setup.monitoreverywhere.com/ConfServer/
ConfApp/application.html BLINK1.1 Setup page is displayed on the web browser Select your choice whether is Windows Setup or Mac Setup. Then, you will be asked to run <Setup Blink> application. Click <Run>. Then, [log in] screen pops up. Enter username and password if you have account . OR 8 8 Getting started Getting started: Working with devices for Android 9 9 BLINK1.1_USA_V1_2013_08_16.indd 8-9 16/8/13 2:08 PM created by: Pro. Q.C. Systems Design Limited Press Sign up to create your new account if you dont have. Enter user name, password, confirm password and email address. Follow on-line instruction to complete. Select your home Wi-Fi router. Enter your Wi-Fi password. Hear a long beep and wait until you will see
**IMPORTANT** message. Then, follow **IMPORTANT** message to unplug USB cable from your PC and from your camera first. Press Continue. Wait until Your camera is ready now screen pops up. Press View camera to go to www.monitoreverywhere.com to view your camera or use your smartphone to log to your account to view your camera. 3.3 User Account and Camera Setup:
Working with devices for Android Download and install the application Monitor Everywhere from the Google Play Store. Note: If you cant find the application, then use your device browser to go to www.monitoreverywhere.com for advice on how to install. Turn on the Wi-Fi of your device for Android and select your wireless network. I H S L G N E Select GET STARTED. Follow the on-screen instructions and select the camera and the Wi-Fi connection that your camera can use. If necessary enter a password. Tap CONNECT TO Wi-Fi. Tap NEXT STEP. Switch on the camera (see 5. Procedure for resetting the Camera). Run the Monitor Everywhere application. After initialization, the Baby Monitor Setup wizard appears. Select CREATE ACCOUNT. 10 10 Getting started: Working with devices for Android Getting started: Working with devices for Android 11 11 BLINK1.1_USA_V1_2013_08_16.indd 10-11 16/8/13 2:08 PM created by: Pro. Q.C. Systems Design Limited Select CREATE ACCOUNT. Enter a user name, a password, an e-mail address and select SIGN UP. Agree with the terms of use and select I AGREE. Tap NEXT STEP. Wait for up to five minutes. If the connection process takes longer, tap CANCEL and try again. Ensure that you have a good Wi-Fi network connection. Once your camera is installed, you can rename it. Tap DONE. Tap START MONITOR to show the camera view. Tap VIEW to show the camera view and the controls. I H S L G N E Follow the on screen checklist to ensure that your camera is power connected and tap NEXT. Select the camera from the list. If you cannot find the camera ID on the list, please reset the camera with the following procedure:
1. Switch the ON/OFF switch to ON. 2. Press and hold the RESET button on the underside of the camera for 5 seconds, until you hear a beep sound. 3. Release the RESET button and wait for the camera to complete the internal reset procedure. 4. After about 60 seconds you will hear two short beeps and the green LED starts blinking. Note:
The Camera SSID is printed on the label on the bottom of the Camera, for example: ID: Camera-1006fa On your devices for Android you will see: Camera-1006fa. 3.4 User Account and Camera Setup:
Working with iPhone/iPad Install the application Monitor Everywhere from the App StoreSM. Note: If you cant find the application, then use 12 12 Getting started: Working with devices for Android Getting started: Working with iPhone/iPad 13 13 BLINK1.1_USA_V1_2013_08_16.indd 12-13 16/8/13 2:08 PM created by: Pro. Q.C. Systems Design Limited your device browser to go to www.monitoreverywhere.com for advice on how to install. Run the Monitor Everywhere application and follow the screen number sequence:
Switch on the camera (see 5. Procedure for resetting the Camera) and follow the on-screen instructions. I I H H S S L L G G N N E E S1 S2 S3 Tap Continue (picture S3). Enter a user name, a password and an e-mail address. Tap Done, by which you agree to the Terms of Use S4
(picture S4). S6 Tap Continue (picture S6). S5 Getting started: Working with devices for Android Getting started: Working with iPhone/iPad Getting started: Working with iPhone/iPad Getting started: Working with iPhone/iPad 13 15 13 15 12 12 14 14 BLINK1.1_USA_V1_2013_08_16 .indd 14-15 16 /8/13 2:08 PM d e t i i i m L n g s e D s m e t s y S
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y b d e t a e r c S7 S8 Tap Enter Wi-Fi password for camera (picture S11), then press
(pictures S9,10). Next I H S L G N E On your iPhone or iPad, under Settings select Wi-Fi, then select the camera from the network list and wait until it is connected (pictures S7, 8). Run the Monitor Everywhere app again. Note: The Camera SSID is printed on the label on the bottom of the Camera, for example: ID: Camera-1006fa. On your iPhone/iPad, you will see: Camera-1006fa. S11 On your iPhone or iPad , under Settings select Wi-Fi. Select your preferred Wi-Fi connection from the network list and wait until it is connected (pictures S12, 13). S9 S10 S12 S13 16 16 Getting started: Working with iPhone/iPad Getting started: Working with iPhone/iPad 17 17 BLINK1.1_USA_V1_2013_08_16.indd 16-17 16/8/13 2:08 PM Press the iPhone or iPad HOME button and run the Monitor Everywhere application again. S14 S15 Tap Start monitor (picture S15). Tap on the Camera icon to start viewing (picture S16). 4. Camera 4.1 Connecting the Camera to Power Insert the small end of the Power Adapter into the Power Adapter Connector and plug the Power Adapter into a suitable power socket. Slide the ON/OFF switch to ON, the green Power LED will light up. (Note: To switch the device off, slide the ON/OFF switch to OFF.) I H S L G N E 4.2 Camera Functions:
Working with PC/Notebook Go to URL: https://www.monitoreverywhere.com. Enter the User Name and Password and then tap LOGIN, if you have already created an account. Select the camera and tap VIEW to see the camera view and control buttons. Tap on the icons for different functions:
18 18 S16 Getting started: Working with iPhone/iPad Camera Functions: Working with PC/Notebook 19 19 BLINK1.1_USA_V1_2013_08_16.indd 18-19 16/8/13 2:08 PM created by: Pro. Q.C. Systems Design Limited
Play Lullaby:
Tap the icon to show the Play Lullaby menu. Select one of the five songs to play the lullaby. Tap Music OFF to stop playing.
Speaker:
Tap the icon to turn audio monitoring ON or OFF.
Photo/Video:
Take a picture or record a video and select the space where it should be saved on your computer.
Camera Settings:
Under Display, adjust the Video Quality. Move the sliders from left (-) to right (+) to adjust Contrast, Brightness, and Volume.
Pan and Tilt Function:
Tap the up and down buttons to tilt and the left and right buttons to pan.
Camera Functions: Working with PC/Notebook 20 20 BLINK1.1_USA_V1_2013_08_16.indd 20-21
Temperature:
The current room temperature will always be displayed. Tap LOGOUT to leave the account. I H S L G N E 4.3 Viewing another Camera:
Working with PC/Notebook Tap VIEW OTHER CAMERA to view the camera list and then pick your choice. Viewing another Camera: Working with PC/Notebook 21 21 16/8/13 2:08 PM created by: Pro. Q.C. Systems Design Limited 4.4 Camera Functions:
Working with devices for Android Run the Monitor Everywhere application. Enter the User Name and Password and then tap Login, if you have already created an Account (see 3.2 Getting Started/ Connecting Devices User Account and Camera Setup). Tap to change the camera name or remove a camera from the list. Tap the return button to return to the camera list. Select the camera and tap View to see the camera view. Tap the display to reveal the camera control icons. Tap on the icons for different functions:
Camera Settings:
Change Name, Adjust Camera Volume, Adjust Camera Brightness, Adjust Sound Sensitivity (Level 1(Low): a loud noise is required. Level 4 (High): a low noise will trigger the notification sent to devices for Android), Change Temperature Unit, Adjust Video Quality, Remove Camera, Show Information.
Notifications:
Turn ON/OFF the notification function for Sound and Temperature Alert.
I H S L G N E
Lullaby:
Tap the icon to show the Lullaby menu. Turn music ON and select one of the five songs. Turn music OFF to stop playing.
Microphone:
Tap the icon to turn on the talk back function to the camera. Press and hold the oval microphone icon to speak, and release it to stop.
Speaker:
Turn audio monitoring ON or OFF.
22 22 Camera Functions: Working with devices for Android Camera Functions: Working with devices for Android 23 23 BLINK1.1_USA_V1_2013_08_16.indd 22-23 16/8/13 2:08 PM created by: Pro. Q.C. Systems Design Limited
Photo/Video:
Take a photo or record a video. Tap the icon to start the camera function. Tap the photo icon to activate the camera function. Tap the video icon to activate the video function. Tap the red dot to start, and the square to stop recording. Photos and videos will be stored in the internal flash memory of your device for Android. They can be accessed from Gallery or Media Player. To play videos, please use the Monitor Everywhere application or a 3rd party application, such as MX player (i.e. Google Play Store), which is able to play MJPG (Motion-jpeg). Zoom Function:
Slide the zoom from - to + to enlarge the view and vice versa. Pan and Tilt Function:
Press the up and down button to tilt and the left and right button to pan. Temperature:
The display will always show the current room temperature. Video Quality:
Press once to toggle between QVGA (low resolution, gray HQ color) and VGA (high resolution, white HQ color). Press the Menu button of your device for Android and select Logout to leave the account. 4.5 Adding another Camera:
Working with devices for Android To add another camera, please follow the screen number sequence:
I H S L G N E A1 Tap Next (picture A1). A2 24 24 Camera Functions: Working with devices for Android Adding another Camera: Working with devices for Android 25 25 BLINK1.1_USA_V1_2013_08_16.indd 24-25 16/8/13 2:08 PM created by: Pro. Q.C. Systems Design Limited If requested, enter your network password (picture A5). Please be patient, it may take a few minutes until your camera is added to your account (picture A6). Once the camera has been added, the camera view will be automatically displayed. I H S L G N E Note:
When you are accessing your camera via a network different from your home network (over internet) by mobile (such as devices for Android or iPhone), the following message will periodically pop up:
This video has been viewed for about 5 minutes. Do you want to continue?. Press Yes to continue or No to stop viewing. A3 A4 Select your camera (picture A3) and then select your preferred Wi-Fi network (picture A4). A5 A6 26 26 Adding another Camera: Working with devices for Android Adding another Camera: Working with devices for Android 27 27 BLINK1.1_USA_V1_2013_08_16.indd 26-27 16/8/13 2:08 PM created by: Pro. Q.C. Systems Design Limited 4.6 Camera Functions:
Working with iPhone/iPad Run the Monitor Everywhere application. If you have already created an account (see 3.3 Getting Started - Connecting Devices User Account and Camera Setup), enter your password, then tap Return and Done. Tap on the camera icon to show the camera view. Tap the display to reveal the camera control icons. Tap on the icons for different functions:
Camera Settings:
Change Camera Name, Adjust Camera Volume, Adjust Camera Brightness, Adjust Sound Sensitivity to trigger notification or Disable the monitor devices microphone to avoid notification, Change Temperature Unit, Set Video Quality, Remove this Camera, Show Information. Tap on Back to return to the camera control icons.
Microphone:
Lullaby:
Tap the icon to show the Lullaby menu. Turn music ON and select one of the five songs. Turn music OFF to stop playing. Select Done or Cancel to return to the camera control icons.
Tap the icon to turn on the talk back function to the camera. Tap and hold the oval microphone icon to speak, and release it to stop.
Camera Speaker:
Tap the icon to turn audio monitoring ON or OFF.
Photo:
Tap the icon to start the camera function and take a photo. Under Settings on your iPhone, select Privacy > Photos. Turn Baby Cam ON, allowing access to photos.
Zoom Function:
Slide the zoom from - to + to enlarge the view and vice versa. Pan and Tilt Function:
Tap the up and down buttons to tilt and the left and right buttons to pan. Temperature:
The current room temperature is always displayed. Video Quality:
Press once to toggle between QVGA (low resolution, grey HQ color) and VGA (high resolution, white HQ color). Note: Video recording and playback are not supported on iOS devices. 28 28
Camera Functions: Working with iPhone/iPad Camera Functions: Working with iPhone/iPad 29 29
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16/8/13 2:08 PM created by: Pro. Q.C. Systems Design Limited Tap Cameras to return to the Camera list. Tap on to add another camera to the list. Tap on Edit:
Tap Remove to take a camera off the list. Tap Rename to give a camera a new name. Tap Alert Settings to receive notifications if a noise is detected or the temperature in your babys room is too high or too low. If you use Alert Settings, under Settings on your iPhone/
iPad, select Notifications > Baby Cam > Notification Center ON. Select your preferred Alert Style and return to the application and tap Done. Tap Cancel to return to the camera list. Tap on Account to change the password. Tap on Logout to leave the account. 4.7 Adding another Camera:
Working with iPhone/iPad Follow the same steps as under 3.3 User Account and Camera Setup, Working with iPhone/iPad. I H S L G N E 5. Procedure for resetting the Camera Note: If your camera is moved from one router (e.g. home) to another router (e.g. office) or you have camera setup issues, then this camera must be reset again, and then the camera set up again for devices for AndroidTM or iPhone/iPad. 1. Switch the ON/OFF switch to ON. 2. Press and hold the RESET button on the underside of the camera for 5 seconds, until you hear a beep sound. 3. Release the RESET button and wait for the camera to complete the internal reset procedure. 4. After about 60 seconds you will hear two short beeps and the green LED starts blinking. Please be patient, it may take a few minutes until your camera appears in your Wi-Fi devices list, or is added to your account. 30 30 Adding another Camera: Working with iPhone/iPad Procedure for resetting the Camera BLINK1.1_USA_V1_2013_08_16.indd 30-31 31 31 16/8/13 2:09 PM created by: Pro. Q.C. Systems Design Limited I H S L G N E 6. Help Noise interference To avoid background noise or echoes, ensure that there is enough distance between your device and the Wi-Fi Camera Unit. Use of other 2.4 GHz products, such as Bluetooth systems or microwave ovens, may cause interference with this product. Keep the Wi-Fi Camera Unit at least 5ft away from these types of products, or turn them off if they appear to be causing interference. Lost connection Check your Wi-Fi settings. If necessary reconnect your Wi-Fi. Ensure the Wi-Fi Camera Unit is switched ON. Wait a few minutes to make the connection with the Wi-Fi system. If you forgot your password If you do not remember your password, tap Forgot password and submit your e-mail address. A new password will be sent to your e-mail address immediately. Category Account Problem Description / Error I am unable to login even after registration. Solution Please check your user name and password. Account I receive an error message saying:
Email ID is not registered. Account What do I do if I forgot my password ?
Account Connectivity Issues I am unable to receive a new password although I have used the Forgot password option. I get a message:
We are having problems to access your camera currently. This could be because of the internet connection. Please try in a while again. Please ensure that you have registered with us. Tap Create Account to create an account to be able to use the Wi-Fi Baby Monitor Unit. Click on the Forgot Password link on the www.monitoreverywhere.com website OR your Android or iOS application. We will send a new password to your registered e-mail ID. 1. The e-mail might have been sent to your Junk Mail Folder. Please check your Junk Mail Folder. 2. There might be a delay in getting your e-mail. Please wait for a while and check again. 1. Please try again in a few minutes. This could be because of any issue with your internet connection. 2. If the problem remains, please restart your camera to check if this fixes the problem. 3. Please restart your Wireless Router. 32 BLINK1.1_USA_V1_2013_08_16.indd 32-33 Help Help 33 16/8/13 2:09 PM created by: Pro. Q.C. Systems Design Limited Viewing Camera When I am in remote mode, the video stops after 5 minutes. How do I view for longer?
Connectivity Issues My Phone application displays the following message:
Unable to connect to BMS server. When you are accessing your camera via a network different from your home network (over internet) your video times out after 5 minutes. You can click on the Camera again from the Android/iOS application to start streaming again. If you are accessing from your web-browser, then you can press on the Reload button to start viewing your camera video stream again. 1. Check the Wi-Fi network strength. 2. Check if you are connected to internet by starting the phone browser and going to a website like www.google.com. 3. Try again if you are successful connecting to internet. Setting Up While I am adding a new camera to my account, I am not able to find any cameras to add. If you are trying to add a camera which has previously been added into your account / another account, you will first have to reset the camera. This can be done by pressing and holding the RESET button at the bottom of the camera for 6 seconds. General What are the supported browsers for accessing from my PC/Mac?
Connectivity Issues I am having problems to access the camera from remote PC or from my 3G phone. General What is the significance of LED blinking?
I H S L G N E On PC and Mac, we recommend to use Google Chrome. However the following browsers are also supported:
PC: Internet Explorer 8 and above. Mac: Safari. Please check your home Wi-Fi router settings and enable UPNP on your router for better performance to stream to a remote device. If you have multiple Wi-Fi routers at your home, please configure your camera to connect to the router which has the Broadband /
line connection. A blinking LED indicates the following status:
Fast blinking: Your camera is in setup mode. You can add the camera to your account in this mode. Out of the box, the camera is in setup mode. To reset to setup mode, press and hold the RESET button on the bottom of the camera untill you hear a long beep. Slow blinking: The camera is either connecting to the router or lost the link to the router. Please ensure that the camera is in the Wi-Fi signal range. LED is stable: The camera is connected to the Wi-Fi network. 34 BLINK1.1_USA_V1_2013_08_16.indd 34-35 Help Help 35 16/8/13 2:09 PM created by: Pro. Q.C. Systems Design Limited Connectivity Issues I am not able to access my camera. Setting Up Connectivity Issues Camera During setup on device for Android and iOS, during the last step I am not able to find my camera and the setup fails. Even though I am accessing my camera from the same Wi-Fi network, I still find my camera is shown as remote. I can only access it for 5 minutes at a time. When I try to view the camera, I get a prompt for camera firmware upgrade. What should I do?
Please check if the camera is within Wi-Fi range. If the LED on your camera is slow blinking, please try to move the camera closer to the router for better Wi-
Fi range and try again. Please reset the camera to setup mode and try again. Press and hold the RESET button on the bottom of the camera untill you hear a long beep. Wait for a minute for the camera to restart. The camera LED is blinking fast, indicating that it is in setup mode. Now restart the setup from your Smartphone again. Please check your wireless router settings. In routers like Buffalo there is an option called Wireless Isolation. Please disable this option. Please upgrade your firmware. This takes around 5 minutes. We push upgrades from time to time to improve the camera features. APP I am not able to find the iOS application in the App StoreSM. General Which platforms are supported for accessing my camera?
General General I do not hear the sound when I am accessing a remote camera. What is the meaning of Local Camera and Remote Camera?
I H S L G N E This is a known issue for some users using iOS version 6.0.1. Please use the following link on your iPad browser to download the application:
https://itunes.apple.com/us/
app/monitor-everywhere/
id577753318?mt=8&uo=4 Windows XP SP3 or above Mac iOS version 10.7 or above Internet Explorer version 8.0 or above Firefox version 11.0 or above Chrome version 18.0 or above Safari version 5.1 or above Java version 7 or above Android version 2.3.6 or above iPhone/iPad iOS version 4.3 or above You can tap on the speaker icon in the video stream screen to hear audio. By default the audio is not ON when you are accessing a remote camera. When you are accessing your camera from the same wireless network (Home) in which it is configured, it is a local camera. When you are accessing your camera away from your home it is a remote camera. You may be using 3G or Wi-Fi connection outside of your home. 36 BLINK1.1_USA_V1_2013_08_16.indd 36-37 Help Help 37 16/8/13 2:09 PM created by: Pro. Q.C. Systems Design Limited d e t i i i m L n g s e D s m e t s y S
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y b d e t a e r c Features General What does the message PAN TILT disabled because of network speed mean ?
I am having problems to access my cameras from Internet Explorer. What should I do ?
General I am having problems to access my cameras from Google Chrome. What should I do ?
General I am having problems to access my cameras from Safari on Mac. What should I do ?
When your network speed is low, the PAN and TILT is disabled. You can see the message on the application screen when this occurs. The following links take you to the troubleshooting guide for Internet Explorer related issues. https://monitoreverywhere.com/
BMS/troubleshoot.jsp?nojavaie https://monitoreverywhere. com/BMS/troubleshoot. jsp?javadisabledie The following links take you to the troubleshooting guide for Google Chrome related issues. https://monitoreverywhere.com/
BMS/troubleshoot.jsp?nojavach https://monitoreverywhere. com/BMS/troubleshoot. jsp?javadisabledch The following links take you to the troubleshooting guide for Safari on Mac. https://monitoreverywhere. com/BMS/troubleshoot. jsp?javadisabledsf https://monitoreverywhere.com/
BMS/troubleshoot.jsp?nojavasf General I am not able to access my cameras on Internet Explorer. I am using Internet Explorer version 6 OR version 7. You need to be on Internet Explorer version 8.0 or above. Please upgrade your browser. You can also use Google Chrome to access. I H S L G N E Setting Up When I am using an iOS device to setup the camera for first time use, in the step where I try to connect to Camera-XXXXXX in the Wi-Fi settings, I get an error saying Cannot connect to Camera-=XXXXXX. How do I find information which version of APP I am running?
General This is a known issue for some iOS users. Please try to connect again. This time you should be able to connect. When you are viewing your camera, you can tap on the GEAR icon to go to the camera settings page. Select the Information option to view the APP and Camera versions. 38 BLINK1.1_USA_V1_2013_08_16.indd 38-39 Help Help 39 16/8/13 2:09 PM d e t i i i m L n g s e D s m e t s y S
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General How do I download the APP for Android and iOS devices ?
Features I am having problems with PAN/TILT. The camera seems to move much later after I have pressed on the PAN button Android:
- Open Google Play APP on your Android device.
- Select Search
- Type Monitor Everywhere
- The results will have Monitor Everywhere APP by Binatone
- select to install it iOS Device:
- Open iOS APP Store
- Select search
- Type Monitor Everywhere
- The results will have Monitor Everywhere APP by Binatone
- select to install it This is usually caused when you are using the PAN/TILT feature and the network bandwidth
/ connectivity is not good. This might occur when you are accessing your camera in Remote mode. To improve performance you can switch High Quality video mode
(white HQ color) to Low Quality video mode (gray HQ colour). You can select the HQ button when you are viewing your camera. I H S L G N E 1. If you are accessing in Local mode (your Smartphone/
PC is connected to the same network as your camera), up to four users can view your camera at the same time and a remote user is not allowed. Remote users trying to access the same camera will get a camera busy notification. 2. If you are accessing in Remote mode (from an outside network different from where you have your camera, e.g. 3G or your office network), only one remote user plus two local users are allowed to access the same camera. Note that when one user is accessing the camera from Remote mode, other users trying to access the same camera through remote networks, will get a camera busy notification. 40 BLINK1.1_USA_V1_2013_08_16.indd 40-41 Help Help 41 16/8/13 2:09 PM 7. General Information If your product is not working properly.... 1. Read this Users Guide. 2. Contact Customer Service at:
US and Canada 1-888-331-3383 Consumer Products and Accessories Limited Warranty (Warranty) Thank you for purchasing this Motorola branded product manu-
factured under license by Binatone Electronics International LTD
(BINATONE). What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE warrants that this Motorola branded product (Product) or certified accessory (Accessory) sold for use with this product that it manufactured to be free from defects in materials and workmanship under normal consumer usage for the period outlined below. This Warranty is your exclusive warranty and is not transferable. Who is covered?
This Warranty extends only to the first consumer purchaser, and is not transferable. I H S L G N E What will BINATONE do?
BINATONE or its authorized distributor at its option and within a commercially reasonable time, will at no charge repair or replace any Products or Accessories that do not conform to this Warranty. We may use functionally equivalent reconditioned/
refurbished/ pre-owned or new Products, Accessories or parts. What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW. 42 42 General Information General Information BLINK1.1_USA_V1_2013_08_16.indd 42-43 43 43 16/8/13 2:09 PM created by: Pro. Q.C. Systems Design Limited Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights that vary from one jurisdiction to another. Products covered Consumer Products Length of Coverage One (1) year from the date of the products original purchase by the first consumer purchaser of the product. Consumer Accessories Ninety (90) days from the date Consumer Products and Accessories that are repaired or replaced of the accessories original purchase by the first consumer purchaser of the product. The balance of the original warranty or for Ninety (90) days from the date returned to the consumer, whichever is longer. Exclusions Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage. I H S L G N E Abuse & Misuse. Defects or damage that result from:
(a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of MOTOROLA or BINATONE, are excluded from coverage. Use of Non-Motorola branded Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products or Accessories or other peripheral equipment are excluded from coverage. Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than MOTOROLA, BINATONE or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola branded housings, or parts, are excluded from coverage. Communication Services. Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage. 44 44 General Information General Information BLINK1.1_USA_V1_2013_08_16.indd 44-45 45 45 16/8/13 2:09 PM created by: Pro. Q.C. Systems Design Limited How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
US and Canada 1-888-331-3383 You will receive instructions on how to ship the Products or Accessories at your expense and risk, to a BINATONE Authorized Repair Center. To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty card was included in your box, a completed warranty card showing the serial number of the Product; (d) a written description of the problem; and, most importantly; (e) your address and telephone number. These terms and conditions constitute the complete warranty agreement between you and BINATONE regarding the Products or Accessories purchased by you, and supersede any prior agreement or representations, including representations made in any literature publications or promotional materials issued by BINATONE or representations made by any agent, employee or staff of BINATONE, that may have been made in connection with the said purchase. FCC and IC regulations FCC Part l5 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different Increase the separation between the equipment and receiver. from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not expressively approved by the party responsible for compliance could void the users authority to operate the equipment. This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this equipment. 46 46 General Information General Information BLINK1.1_USA_V1_2013_08_16.indd 46-47 47 47 16/8/13 2:09 PM created by: Pro. Q.C. Systems Design LimitedENGLISH d e t i i i m L n g s e D s m e t s y S
. C Q
. o r P
:
y b d e t a e r c To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The Parent and Baby unit shall be installed and used such that parts of the users body other than the hands are maintained at a distance of approximately 20 cm
(8 inches) or more. This Class B digital apparatus complies with Canadian ICES-003. WARNING Changes or modifications to this equipment not expressively approved by the party responsible for compliance could void the users authority to operate the equipment. Industry Canada Operation is subject to the following two conditions:(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The term IC: before the certification/registration number only signifies that the Industry Canada technical specifications were met. This product meets the applicable Industry Canada technical specifications. This device complies with Industry Canada licence-
exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes : (1) lappareil ne doit pas produire de brouillage, et (2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. This Class B digital apparatus complies with Canadian ICES-003. Cetappareilnumrique de la classe B est conforme la norme NMB-003 du Canada. I H S L G N E 8. Technical Specifications Camera Unit Wi-Fi Image sensor Lens IR LED 802.11 b/g/n Color CMOS f = 3.3mm, F = 2.95 8 pcs Power Adapter: By Input Output Ten Pao International Ltd. 100-240 VAC, 50/60 Hz, 300mA 5 V DC, 1000 mA 48 General Information Technical Specifications BLINK1.1_USA_V1_2013_08_16.indd 48-49 49 16/8/13 2:09 PM Manufactured, distributed or sold by Binatone Electronics International LTD., official licensee for this product. MOTOROLA and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. and are used under license. Mac, Mac OS, iPhone, iPad and Safari are the trademarks of Apple Inc., registered in the U.S. and other countries. Android, Google Play and Chrome are trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. Windows XP and Internet Explorer are trademarks of the Microsoft group of companies. Oracle and Java are registered trademarks of Oracle and /or its affiliates. All other trademarks are the property of their respective owners. 2013 Motorola Mobility LLC. All rights reserved. 1 Version .0 Printed in China BLINK1.1_USA_V1_2013_08_16.indd 50 16/8/13 2:09 PM
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2013-09-10 | 2422 ~ 2452 | DTS - Digital Transmission System | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2013-09-10
|
||||
1 | Applicant's complete, legal business name |
Binatone Electronics International Ltd.
|
||||
1 | FCC Registration Number (FRN) |
0016843682
|
||||
1 | Physical Address |
Floor 23A, 9 Des Voeux Road West, Sheung Wan
|
||||
1 |
Hong Kong, N/A
|
|||||
1 |
China
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
V******@tuvam.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
VLJ
|
||||
1 | Equipment Product Code |
BLINK11
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
K**** M******
|
||||
1 | Title |
Chief Technical Officer
|
||||
1 | Telephone Number |
852-2********
|
||||
1 | Fax Number |
852-2********
|
||||
1 |
p******@binatonetelecom.com.hk
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 03/10/2014 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DTS - Digital Transmission System | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Wifi Video Baby monitor Camera | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Output power is radiated. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. Users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
SEM.Test Compliance Service Co., Ltd.
|
||||
1 | Name |
J******** S****
|
||||
1 | Telephone Number |
086-7******** Extension:
|
||||
1 | Fax Number |
086-7********
|
||||
1 |
j******@semtest.com.cn
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2412 | 2462 | 0.012 | ||||||||||||||||||||||||||||||||||||
1 | 2 | 15C | 2422 | 2452 | 0.014 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC