EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 Emu Router User Manual: ER2500T-XX-CAT1 Re v : V 3 . 0 t h 2 8 M a r c h 2 0 1 8 Connected IO Inc., CONFIDENTIAL EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 Revision History:
Date Rev No. Description 03-28-2018 03-29-2018 03-29-2018 V1.0 V2.0 V3.0 Initial draft Removed Section 7.4 Added Professional Install sections 7.4.1 & 7.4.2 By CIO CIO CIO Connected IO Inc., CONFIDENTIAL 2 EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 Table of Contents 1. INTRODUCTION 2. Hardware Configuration 2.1. Product Interfaces 2.2. Radio Configurations 3. System Configuration 3.1. Initial IP Setup 3.2. Setup New IP 3.3. Connecting to the WiFi 4. System Maintenance 4.1. Backup the Configuration 4.2. Restore the Configuration 4.3. Reset to Factory Default under Web GUI 4.4. Firmware Upgrade 5. Modem 5.1. AT Command 5.2. APN Change 6. LOGS 6.1. System LOG 6.2. Kernel LOG 7. Antenna 7.1. Detachable Antennas 7.2. Detachable Antenna Guidelines 7.3. Antenna Installation Guidelines 7.4. Professional Antenna Installation 7.4.1. Professional Installation Instructions Connected IO Inc., CONFIDENTIAL 5 5 5 7 7 7 9 12 13 14 14 15 16 17 18 18 19 19 19 20 20 20 20 20 20 3 EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 7.4.2. Instructions dinstallation Professionnelle 8. Environmental 8.1. Operating Environment 8.2. Physical Parameters 9. Approvals and Certifications 9.1. Manufacturing 9.2. North American Certifications 9.2.1. ER2500T-NA-CAT1 & ER2500T-VZ-CAT1 9.2.2. ER2500T-NA-CAT1 9.2.3. ER2500T-VZ-CAT1 9.3. FCC General Warning Industry Canada (IC) Notices 9.4. Connected IO Inc., CONFIDENTIAL 21 21 21 22 22 22 22 22 22 22 23 24 4 EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 1. Introduction Connected IO Incs., Emu Router is a 4G router offering CAT1 connectivity for M2M applications. The Emu router includes a 4G modem with an embedded host processor based on the Mediatek MT7620A SoC which also supports 802.11 b/g/n WiFi functionality. The 4G connectivity is made by an operator certified LTE module. This document provides instructions, and basic operational guidelines, to aid a Systems Administrator with the deployment of this product. 2. Hardware Configuration 2.1. Product Interfaces 1 2 3 Number Item Description 1 2 3 DC Power Input 12VDC @ 2.0A Input. Center conductor is Positive Reset Button Push & Release to reset the device Push & Hold for 5-seconds then release installs factory preset 2FF Mini-SIM format SIM Access Slide the door open to access the SIM holder. Push SIM into the holder to engage, push a second time to eject the SIM 4 5 Connected IO Inc., CONFIDENTIAL 5 EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 Number Item Description 4 5 WAN Port LAN Port WAN Port for establishing links to leased telecommunication circuits LED: Solid Green for Link, Flashing Green for Traffic LAN Port for Wired Ethernet Clients LED: Solid Green for Link, Flashing Green for Traffic 6 7 8 Number Item Description 6 7 8 WiFi Antenna SMA connector for WiFi Antennas (NOT Reverse Polarized) Cellular Antennas SMA connector for both Primary and Diversity Antenna Ports WiFi LED, Orange: Wifi is connected/Off: No WiFi Connected IO Inc., CONFIDENTIAL 6 EMU Router User Manual: ER2500T EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 Power LED, Yellow: Power is connected/Off: unit is o Power is connected/Off: unit is off Cellcular Connection Strenght Indicators, Green Connection Green: Cellcular The following table lists the signal strength range corresponding to The following table lists the signal strength range corresponding to the number of LEDs lit:
5-LEDs On: > -61dBm 4-LEDs On: -63 dBm to -71 dBm 3-LEDs On: -73 dBm to -83 dBm 2-LEDs On: -85 dBm to -98 dBm 1-LED On: -97 dBm to -107 dBm No-LEDs: < -109 dBm 2.2. Radio Configurations Radio Configurations Model Name LTE Band LTE Band (MHz) 3G (MHz) WiFi ER2500T-NA-CAT1 ER2500T-VZ-CAT1
B2: 1900 B2: 1900 PCS
B4: 1700/2100 B4: 1700/2100 AWS 1
B5: 850 B5: 850
B12:
B12: 700 ac
B13: 700 c B13: 700 c
B2: 1900 PCS B2: 1900 PCS
B4: 1700/2100 AWS 1 B4: 1700/2100 AWS 1
B13: 700 B13: 700 c
B2: 1900
B5: 850
Yes, 802.11 b/g/n compliant
No Fallback
Yes, 802.11 b/g/n compliant 3. System Configuration Configuration 3.1. Initial IP Setup The Emu Router Management GUI can be accessed through the Ethernet ports The Emu Router Management GUI can be accessed through the Ethernet ports with with the default IP address of 192.168.71.1. To configure the Emu Router, follow the following sequence:
follow the following sequence:
e Ethernet cable between the computer and the Emu Router LAN port LAN port Connect the Ethernet cable between Open a browser and type http:
Setup the desktop as a static IP in a browser and type http:// 192.199.71.1 to start the settings static IP in 192.168.71.x domain or DHCP client to get IP from ain or DHCP client to get IP from EMU Router On login page, you can just click the Login icon to enter the GUI On login page, you can just click the Login icon to enter the GUI as shown in Figure Figure 1. Default password is password, it is recommended that a it is recommended that a new password be created under Web GUI System under Web GUI System-
>Administration page. Connected IO Inc., CONFIDENTIAL 7 EMU Router User Manual: ER2500T EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 ER2500T-VZ Figure 1: Login Page The EMU Router overview is available is available after logging into the GUI, the overview page page includes important messages such as system status and and memory information as shown in Figure 2. ER2500T-VZ Figure 2: Overview Page Connected IO Inc., CONFIDENTIAL 8 EMU Router User Manual: ER2500T EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 3.2. Setup New IP Select Network->Interfaces as shown in as shown in Figure 3. Connected IO Inc., CONFIDENTIAL 9 EMU Router User Manual: ER2500T EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 ER2500T-VZ Select LAN and click Edit from from Figure 4. Figure 3: Network List Connected IO Inc., CONFIDENTIAL 10 EMU Router User Manual: ER2500T EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 ER2500T-VZ Enter the new IP address in the IPv4 address filed, the new IP address in the IPv4 address filed, and then click the Change icon icon in the bottom-
Figure 4: Interface Overview right corner in Figure 5. Connected IO Inc., CONFIDENTIAL 11 EMU Router User Manual: ER2500T EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 ER2500T-VZ After the new IP setup, scroll down to the bottom of the page and scroll down to the bottom of the page and press Save & Apply Apply as shown in Figure 5: New IP Address for LAN Figure 6. Figure 6: Save the New Setting Connected IO Inc., CONFIDENTIAL 12 EMU Router User Manual: ER2500T EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 3.3. Connecting to the WiFi to the WiFi For computers using the Windows operating system (For Windows operating system (For instance: Windows 10), Click the network Windows 10), Click the network internet access icon and if there are wireless networks in range, try to connect to a WiFi there are wireless networks in range, try to connect to a WiFi there are wireless networks in range, try to connect to a WiFi ConnectedIO_M2M network without security key network without security key as shown in Figure 6. Figure 8 : Network Internet Access Open a browser and typing http:
http://192.168.71.1 to login into the GUI again. Once the GUI is up the user nce the GUI is up the user should see the EMU Router overview with WiFi Connection information the EMU Router overview with WiFi Connection information as shown as shown in Figure 9, Wireless Information. ER2500T-VZ Figure 9: Wireless Information Connected IO Inc., CONFIDENTIAL 13 EMU Router User Manual: ER2500T EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 4. System Maintenance System Maintenance This chapter describes how to back how to back-up the current EMU Router configuration to your configuration to your computer, and how to restore that same configuration that same configuration later if needed. This can be done by selecting System > Backup/
System > Backup/Flash Firmware:
ER2500T-VZ Figure 10: System List Connected IO Inc., CONFIDENTIAL 14 EMU Router User Manual: ER2500T EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 4.1. Backup the Configuration onfiguration Select Firmware in the GUI page Select Firmware in the GUI page then click the icon Generate archive to save this configuration then click the icon Generate archive to save this configuration to a file in the folder youve specified. ER2500T-VZ Figure 11: Backup the Configuration The file is in tar.gz format, CIO suggest suggests that you rename it to a meaningful filename name for easy recovery. 4.2. Restore the Configuration onfiguration
, select the backup file, and then click Upload archive Click the icon Choose File, select the backup file, and then click Upload archive
, select the backup file, and then click Upload archive in flash operations Device will write the stored configuration back to flash then reboot the system page as shown Figure 7. Device will write the stored configuration back to flash then reboot the system Device will write the stored configuration back to flash then reboot the system. Connected IO Inc., CONFIDENTIAL 15 EMU Router User Manual: ER2500T EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 ER2500T-VZ 4.3. Reset to Factory Default Reset to Factory Default under Web GUI Figure 7: Restore the Configuration Click the icon Perform reset, a warning window will pop a warning window will pop-up saying, Really reset all changes?
Really reset all changes? The device will reset to factory default and reboot if Yes is chosen device will reset to factory default and reboot if Yes is chosen. NOTE: It is important NOT to power off the device before the entire process is completed NOTE: It is important NOT to power off the device before the entire process is completed NOTE: It is important NOT to power off the device before the entire process is completed. Figure 8: Reset to Default Connected IO Inc., CONFIDENTIAL 16 EMU Router User Manual: ER2500T EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 4.4. Firmware Upgrade Select System from web GUI, and find from web GUI, and find Backup/Flash Firmware section. Click the icon section. Click the icon Choose File and select the new image that you want upgraded to the device and select the new image that you want upgraded to the device, then click Flash image
, then click Flash image. After system uploads the file, click Proceed on the confirmation page as shown in Figure 15. uploads the file, click Proceed on the co The upgrade process may take longer than 10 minutes for flashing and rebooting. It is important NOT to The upgrade process may take longer than 10 minutes for flashing and rebooting. It is important NOT to The upgrade process may take longer than 10 minutes for flashing and rebooting. It is important NOT to power off the device during the process. Administrators can PING the device after the upgrade process is the device during the process. Administrators can PING the device after the upgrade process is the device during the process. Administrators can PING the device after the upgrade process is completed to ensure that the device is programmed and rebooted successfully. to ensure that the device is programmed and rebooted successfully. ER2500T-VZ Figure 9: Firmware Upgrade Connected IO Inc., CONFIDENTIAL 17 EMU Router User Manual: ER2500T EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 ER2500T-VZ Figure 10: Firmware Upgrade 5. Modem Select Network -> Modem as shown
> Modem as shown Figure 11. ER2500T-VZ Figure 11: Modem Page Connected IO Inc., CONFIDENTIAL 18 EMU Router User Manual: ER2500T EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 5.1. AT Command You can use the AT command to check the LTE status You can use the AT command to check the LTE status. The AT command format is is AT+ Command for example: AT+CSQ. Enter the AT command AT command and click Send. AT command responses will be displayed esponses will be displayed in the message bar right below the command e message bar right below the command see Figure 12. ER2500T-VZ Figure 12: AT Command Example 5.2. APN Change Typically, the APN is auto-configured or auto configured or auto-detected. The APN Change command allows you to Change command allows you to change the local telecommunication elecommunication company. Enter the APN name and click Change click Change button as shown in Figure 13. ER2500T-VZ If you would like to check whether whether the APN setting is successful, pleases enter AT command eases enter AT command Figure 13: APN Change AT+CGDCONT? See Figure . ER2500T-VZ Figure 19: Check APN Function Connected IO Inc., CONFIDENTIAL 19 EMU Router User Manual: ER2500T EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 6. LOGS 6.1. System LOG Select Status -> System Log ER2500T-VZ Figure 21: System Log 6.2. Kernel LOG Select Status -> Kernel Log ER2500T-VZ Figure 14: Kernel Log Connected IO Inc., CONFIDENTIAL 20 EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 7. Antenna 7.1. Detachable Antennas This M2M Router device, ER2500T-NA-CAT1 and ER2500T-VZ-CAT1, integrates an LTE (4G) and WiFi radio function. Is uses an external antenna (dipole antenna) and a standard antenna connector (SMA type) which is not covered under FCC 15.203 requirements. Therefore, this equipment needs to be installed by a professional technician since the M2M application usually resides inside other equipment where the end-user cannot change the external antennas easily. 7.2. Detachable Antenna Guidelines This equipment complies with the FCC and IC radiation exposure limits set forth for an uncontrolled environment. The antenna should be install and operated with a minimum distance of 20cm between the radiator and the human body. 7.3. Antenna Installation Guidelines When installing the antenna to the EMU Router product line there are many items to consider so good antenna performance can be maintained. Install the antenna in a place covered by the LTE signal. Antenna must not be installed inside a metal case. Antenna shall also be installed according to the Antenna manufacturer instructions. Antenna integration should optimize the Radiation Efficiency. Efficiency values >50% are recommended on all frequency bands for any antennas selected. Antenna integration should not dramatically perturb the radiation pattern. It is preferable to get, after antenna installation, an omnidirectional radiation pattern for the best overall coverage. Antenna Gain must not exceed values indicated in the regulatory requirements in order to meet related EIRP limitations. o Typical antenna Gain in most M2M applications should not exceed 2dBi. At least 20cm of separation distance between the antennas, the collocated router transmitters, and the human body must be maintained always. 7.4. Professional Antenna Installation 7.4.1. Professional Installation Instructions 1. Installation personal This product is designed for specific application and needs to be installed by a qualified personal who has RF and related rule knowledge. The general user shall not attempt to install or change the setting. Connected IO Inc., CONFIDENTIAL 21 EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 2. Installation location The product shall be installed at a location where the radiating antenna can be kept 20cm from nearby person in normal operation condition to meet regulatory RF exposure requirement. 3. External antenna Use only the antennas which have been approved by the applicant. The non-
approved antenna(s) may produce unwanted spurious or excessive RF transmitting power which may lead to the violation of FCC/ISED limit and is prohibited. 4. Installation procedure Please refer to users manual for the detail. 5. Warning Please carefully select the installation position and make sure that the final output power does not exceed the limit set force in relevant rules. The violation of the rule could lead to serious federal penalty. 7.4.2. Instructions dinstallation Professionnelle 1. Installation Ce produit est destine a un usage specifique et doit etre installe par un personnel qualifie maitrisant les radiofrequences et les regles s'y rapportant. L'installation et les reglages ne doivent pas etre modifies par l'utilisateur final. 2. Emplacement d'installation En usage normal, afin de respecter les exigences reglementaires concernant l'exposition aux radiofrequences, ce produit doit etre installe de facon a respecter une distance de 20cm entre l'antenne emettrice et les personnes. 3. Antenn externe. Utiliser uniiquement les antennes approuvees par le fabricant. L'utilisation d'autres antennes peut conduire a un niveau de rayonnement essentiel ou non essentiel depassant les niveaux limites definis par FCC/ISED, ce qui est interdit. 4. Procedure d'installation Consulter le manuel d'utilisation. 4. Avertissement Choisir avec soin la position d'installation et s'assurer que la puissance de sortie ne depasse pas les limites en vigueur. La violation de cette regle peut conduire a de serieuses penalites federales. 8. Environmental 8.1. Operating Environment Connected IO Inc., CONFIDENTIAL 22 EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 Operating Temperature: -20C to +55C Storage Temperature: -40C to +85C 8.2. Physical Parameters Size: 114.60mm x 105.95mm x 24.70mm Weight: 15gr (without antennas) 9. Approvals and Certifications 9.1. Manufacturing RoHS Compliance This device has been tested and found to be RoHS compliant with the council RoHS directive 2011/65/EU. 9.2. North American Certifications 9.2.1. ER2500T-NA-CAT1 & ER2500T-VZ-CAT1 FCC Compliance:
o This device Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions. (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. o This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. 9.2.2. ER2500T-NA-CAT1 Canada o CAN ICES-3 (B) / NMB-3 (B) o This device Complies with ICES-003:2016 Issue 6, Class B. PTCRB Certification o This device has been tested and conforms to the PTCRB testing standards which confirms that this cellular product operates within a defined global and industry specification and meets the minimum level of Network performance required by PTCRB operator Member networks. 9.2.3. ER2500T-VZ-CAT1 Connected IO Inc., CONFIDENTIAL 23 EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 Verizon Open Development Certification 9.3. FCC General Warning This equipment has been tested and found to comply with the limits for a Class B Digital Device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is Increase the separation between the equipment and the receiver. connected. Consult the dealer or an experienced radio/TV technician for help. CAUTION:
Any changes or modification no expressly approved by the grantee of the device could void the users authority to operate the equipment. RF exposure warning This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. Detachable Antenna:
This M2M Router device, ER2500T-NA-CAT1 and ER2500T-VZ-CAT1, integrates an LTE (4G) and WiFi radio function. Is uses an external antenna (dipole antenna) and a standard antenna connector (SMA type) which is not covered under FCC 15.203 requirements. Therefore, this equipment needs to be installed by a professional technician since the M2M application usually resides inside other equipment where the end-user cannot change the external antennas easily. There is no doubt that the antennas can be replaced by the end-user once installed in the final configuration. Connected IO Inc., CONFIDENTIAL 24 EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 This radio transmitter FCCID: 2AMRIER2500TC1 has been approved by FCC to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. No. Manufacturer Part No. Antenna Type Peak Gain 1 GTT Europe LTD OA-LTE-01-01-GT Omni-Dipole 9.4. Industry Canada (IC) Notices Canada, Industry Canada (IC) Notices LTE:
698-960MHz/1710-2170MHz/2500-2960MHz 0.7 dBi Max / 3.8 dBi Max / 3.2 dBi Max WiFi:
2400MHz-2500MHz 3.1 dBi Max This device complies with Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device. Canada, avis d'Industry Canada (IC) Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has also been evaluated and shown compliant with the IC RF Exposure limits under mobile exposure conditions. (antennas are greater than 20cm from a person's body). Connected IO Inc., CONFIDENTIAL 25 EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0 Informations concernant l'exposition aux frquences radio (RF) La puissance de sortie mise par lappareil de sans fil est infrieure la limite d'exposition aux frquences radio d'Industry Canada (IC). Utilisez lappareil de sans fil de faon minimiser les contacts humains lors du fonctionnement normal. Ce priphrique a galement t valu et dmontr conforme aux limites d'exposition aux RF d'IC dans des conditions d'exposition des appareils mobiles (antennes sont suprieures 20 cm partir du corps d'une personne). Detachable Antenna:
This M2M Router device, ER2500T-NA-CAT1, integrates an LTE (4G) and WiFi radio function. Is uses an external antenna (dipole antenna) and a standard antenna connector (SMA type) which is not covered under FCC 15.203 requirements. Therefore, this equipment needs to be installed by a professional technician since the M2M application usually resides inside other equipment where the end-user cannot change the external antennas easily. There is no doubt that the antennas can be replaced by the end-user once installed in the final configuration. This radio transmitter IC: 22975-ER2500TNAC1 has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. Cet metteur radio IC: 22975-ER2500TNAC1 a t approuv par Industrie Canada pour fonctionner avec les types d'antennes numrs cidessous avec le gain maximal admissible et impdance d'antenne requise pour chaque type d'antenne indiqu. Types d'antennes n'est pas inclus dans cette liste, ayant un gain suprieur au gain maximal indiqu pour ce type, sont strictement interdits pour une utilisation avec cet appareil. No. Manufacturer Part No. Antenna Type Peak Gain 1 GTT Europe LTD OA-LTE-01-01-GT Omni-Dipole LTE:
698-960MHz/1710-2170MHz/2500-2960MHz 0.7 dBi Max / 3.8 dBi Max / 3.2 dBi Max WiFi:
2400MHz-2500MHz 3.1 dBi Max Connected IO Inc., CONFIDENTIAL 26 EMU Router User Manual: ER2500T-XX-CAT1 Revision: 3.0
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