Introduction
Disclaimer
R1900 Series Router Professional Installation
Guide
This document provides a brief overview of the R1900 Series router, discusses what’s inside the box,
and provides basic setup and install instructions for the router.
Cradlepoint, Inc. (“Cradlepoint”) does not warrant that the hardware will work properly in all
environments or applications, and makes no warranty or representation, either implied or expressed,
with respect to the quality, performance, merchantability, or fitness for a particular purpose of the R1900
Series router even when installed in accordance with this Professional Installation Guide.
This Professional Installation Guide is provided “AS IS,” without any warranty of any kind. Without
limiting the foregoing, to the maximum extent permitted by applicable law Cradlepoint expressly
disclaims all representations, warranties and conditions, whether express, implied, statutory, or
otherwise, with respect to this Professional Installation Guide, including without limitation any warranty
of title, non-infringement, merchantability or fitness for a particular purpose. While Cradlepoint has
made every effort to ensure this Professional Installation Guide is accurate, Cradlepoint disclaims
liability for any inaccuracies or omissions that may have occurred and shall not be liable for any adverse
results caused, in whole or in part, by the installer’s reliance upon the instructions in this Professional
Installation Guide. Information in this Professional Installation Guide is subject to change without notice
and does not represent a commitment on the part of Cradlepoint. Cradlepoint assumes no responsibility
for any inaccuracies that may be contained in this Professional Installation Guide. Cradlepoint makes no
commitment to update or keep current the information in this Professional Installation Guide and
reserves the right to make improvements to this Professional Installation Guide and/or to the products
described in this Professional Installation Guide, at any time without notice.
If you find information in this Professional Installation Guide that is incorrect, misleading, or
incomplete, we would appreciate your comments and suggestions.
This article is intended for professional networking hardware installers. It provides basic knowledge and
should be used only as a reference guide for installing the R1900 Series router. Due to the unique nature
Intended Audience
1111 W Jefferson St, Boise, ID 83702
Toll Free: 855.813.3385
Local: 208.424.5054
Fax: 208.429.6852
cradlepoint.com
of each installation, potential for RF exposure, and enhanced separation requirements, customers must
have a professional install their 5G hardware. This document is a reference guide and is intended only to
provide best practices.
Installer Responsibility
Cradlepoint hereby disclaims any liability for failure of the installer to install the hardware properly and
for any other acts and omissions of the installer. By using this Professional Installation Guide, you agree
to indemnify and hold Cradlepoint harmless from and against any and all, liabilities, losses, damages,
costs and expenses (including without limitation attorneys’ fees and costs) incurred by Cradlepoint
arising out of or in connection with any installation work that is done other than in accordance with the
instructions in this Professional Installation Guide.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL
CRADLEPOINT BE LIABLE TO YOU OR TO ANYONE CLAIMING THROUGH OR UNDER
YOU FOR ANY LOST PROFITS, EQUIPMENT DOWNTIME, OR LOSS OF DATA OR BUSINESS
OPPORTUNITY, OR FOR ANY INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL,
CONSEQUENTIAL OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY
THEORY OF LIABILITY, ARISING IN ANY WAY IN CONNECTION WITH YOUR
INSTALLATION ACTIVITIES, EVEN IF CRADLEPOINT HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE. SOME JURISDICTIONS (SUCH AS THE STATE OF NEW
JERSEY) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT
APPLY TO YOU. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF CRADLEPOINT
AND/OR ITS AFFILIATES ARISING UNDER OR IN CONNECTION WITH THE PRODUCT,
HOWEVER ARISING, REGARDLESS OF THE NUMBER OF EVENTS, OCCURRENCES, OR
CLAIMS GIVING RISE TO LIABILITY, EXCEED THE PRICE PAID BY THE ORIGINAL
PURCHASER OF THE PRODUCT. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF
CRADLEPOINT AND/OR ITS AFFILIATES ARISING UNDER OR IN CONNECTION WITH THE
PRODUCT, HOWEVER ARISING, REGARDLESS OF THE NUMBER OF EVENTS,
OCCURRENCES, OR CLAIMS GIVING RISE TO LIABILITY, EXCEED THE PRICE PAID BY
THE ORIGINAL PURCHASER OF THE PRODUCT. THE FOREGOING LIMITATIONS WILL
APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Professional Installer Network
Email our Professional Installer Network for assistance in locating a professional installer in your
service area at installernetwork@cradlepoint.com.
NOTE: The Verify app includes many of the same instructions with an alternate order. This document
supports the Verify app instructions. Use the Navigation section below to locate the topics most
applicable to troubleshooting your setup issues. For additional setup support, contact a professional
installer or Cradlepoint Support.
Navigation
Click on any of the following links to quickly navigate this document.
Introduction.................................................................................................................................................... 1
Disclaimer ...................................................................................................................................... 1
Intended Audience ......................................................................................................................... 1
Installer Responsibility .................................................................................................................... 2
Limitation of Liability ...................................................................................................................... 2
Professional Installer Network ........................................................................................................ 2
R1900 Series Router Models ........................................................................................................................... 4
Before You Begin ............................................................................................................................................ 4
Location Considerations ................................................................................................................. 4
SIM Card for Wireless Connectivity ................................................................................................. 4
Router Communication and Data Usage ......................................................................................... 4
Required Tools for Setup ................................................................................................................ 5
Setup .............................................................................................................................................................. 5
STEP 1: Check box for contents. ...................................................................................................... 5
STEP 2: Remove the SIM door......................................................................................................... 5
STEP 3: Insert an activated 4FF-sized SIM into the router. .............................................................. 6
STEP 4: Reinstall the SIM door. ....................................................................................................... 6
STEP 5 (OPTIONAL): Connect to an RX30 managed accessory. ........................................................ 7
Attach the antennas. .......................................................................................................... 7
STEP 6:
STEP 7: Mount the router. .............................................................................................................. 7
STEP 8 (Optional): Connect the Ethernet cable. .............................................................................. 8
STEP 9:
Power up the router. .......................................................................................................... 8
STEP 10: Activate the router through NetCloud Manager. .............................................................. 9
Understanding LEDs .......................................................................................................................................10
Connecting to NetCloud .................................................................................................................................11
Troubleshooting ............................................................................................................................................12
Troubleshooting ............................................................................................................................................12
Help and Support ...........................................................................................................................................12
Resources ......................................................................................................................................................12
Terms of Service ............................................................................................................................................12
R1900 Series Router Models
This document applies to the following R1900 series models:
CRADLEPOINT R1900-5GB
MODEL S5A052A
Before You Begin
Location Considerations
Read through the following before you set up your Cradlepoint R1900 series router.
The R1900 is built for installation in a variety of environments. Cradlepoint recommends having a
professional install the R1900 router to ensure proper signal reception and usage. The following are best
practices for determining the location for the installation:
• Ensure that the mounting surface is flat and clear of any obstructions or objects that may
interfere with the antennas, signal reception, or cables.
• Position the device for optimal cellular and Wi-Fi signal reception.
• Avoid mounting in direct sunlight or in locations where it may be exposed to the weather.
• Ensure plenty of airflow for ventilation.
• Keep the device out of reach. It is required that the endpoint be installed behind a locked/gated
enclosure to restrict unauthorized access. The R1900 is designed to work in elevated ambient
temperatures which may cause the surface of the device to become too hot to safely touch.
• Mount in locations compliant with the Safety, Regulatory, and Warranty guide, included in the
product shipping box.
For mobile installations, refer to the Vehicle Installation Guide for Mobile Routers for more
information.
IMPORTANT: The R1900 Series router requires increased separation distances in relation to other
networking hardware. Therefore, Cradlepoint requires that all 5G adapters be installed by a professional.
For assistance with installation or in locating a professional installer, contact Cradlepoint Sales and
Support.
SIM Card for Wireless Connectivity
A wireless broadband data plan must be added to your Cradlepoint R1900 for wireless broadband
connectivity. The SIM must be provisioned by the carrier. Contact your carrier for details about
selecting a data plan and about the process for provisioning your SIM. To configure the router for
failover and failback functionality, refer to the article, Effectively Utilizing 2-SIM Modems.
Router Communication and Data Usage
The factory default configuration of the router is set to communicate with Cradlepoint and other
resources at regular intervals to access the latest NetCloud OS and modem updates, clock
synchronization (NTP), and NetCloud Manager. Such communication may result in data usage and
applicable charges regardless of whether the router uses a wired or wireless Internet connect. To avoid
such data usage and potential charges, refer to Router Communication/Data Usage for more information.
Required Tools for Setup
Cradlepoint recommends that a professional install the R1900 in any environment. However, the
following tools may be necessary for setup.
• #0 Philips-head screwdriver (for SIM cover screws)
• #2 Philips-head screwdriver (for mounting screws)
• Mounting tools - Depending on the location of installation, additional mounting tools may be
necessary. These tools may include, but are not limited to:
Prior to having the R1900 router installed, open the box and ensure that all items are present. You
should have received the following:
o Screwdrivers
o Drill and drill bits
o Additional screws
o Zip ties
Setup
Refer to the following for general setup instructions.
STEP 1: Check box for contents.
•
•
•
•
•
•
[1] R1900 series router
[1] 3-meter (2x2) Power and GPIO cable
[4] M4 screws, nuts, and washers
[1] Mounting template
[1] Quick Start Reference sheet
[1] Safety, Warranty, and Regulatory guide
Accessories
• OBDII cable
• RX30-POE
• Antennas
To optimize the R1900 series router for Wireless WAN or with failover configuration, you will need at
least one activated 4FF-sized SIM card, with an active cellular data plan.
Additional accessories to enhance your router capabilities include, but are not limited to:
o Refer to the Cradlepoint Antenna webpage for assistance in locating a Cradlepoint
Approved vendor.
STEP 2: Remove the SIM door.
Unscrew and remove the SIM cover from the router.
STEP 3: Insert an activated 4FF-sized SIM into the router.
•
Insert an activated 4FF SIM card into the SIM1 slot (contacts down, notch in). The SIM card will
click into place.
• Optionally, insert an active 4FF SIM into the SIM2 slot with the same orientation.
STEP 4: Reinstall the SIM door.
Replace the SIM cover and secure with the SIM door screws.
STEP 5 (OPTIONAL): Connect to an RX30 managed accessory.
For PoE devices, attach the R1900 to the RX30-POE managed accessory. Refer to the installation
instructions detailed in the RX30 Quick Start Guide and then continue to the next step when the RX30 is
appropriately attached.
STEP 6:
Attach the antennas.
The R1900 series router does not include antennas. Antennas must be purchased separately or through a
third-party vendor. Refer to the Cradlepoint Antenna webpage for more information and options.
NOTE: Only use remote or cabled-out (x-in-1) antennas. Paddle antennas are not recommended for
optimal performance.
Refer to the Vehicle Installation Guide for Mobile Routers for antenna setup best practices.
STEP 7: Mount the router.
The R1900 series router may be mounted in a number of ways and should be completed by a
professional installer. Refer to the following for best practices:
• Mark the desired mounting location on the ceiling, wall, kiosk, or vehicle using a pen or marker.
• Ensure the mounting location is away from RF interfering materials and objects such as
reflective surfaces, brick and concrete, microwaves, and so on.
• Pre-drill holes for the mounting screws.
• Use anchors and other screw-securing accessories to ensure the device is securely mounted in
place.
• Refer to the Location Considerations section of this document.
STEP 8 (Optional): Connect the Ethernet cable.
o If you are using a wired, Ethernet WAN connection, connect the Ethernet cable to the WAN port
on the back of the R1900. Connect the other end to your WAN source.
o If you are using a wireless WAN (using cellular connectivity), you will need to power up the
router first, access your NetCloud Manager account, and then complete the setup.
STEP 9:
Power up the router.
The 4-pin GPIO cable is configured to allow for using a 4-wire/GPIO cable to hardwire power for DC
connections, or for using GPIO. Refer to the following for pin configuration:
PIN Wire Color Definition Details
1
2
3
4
Ground
Power
Input
Output
Black
Red
Orange
Blue
Ground to the vehicle chassis
VDC battery constant
VDC ignition sensing accessory input
General purpose I/O (GPIO)
•
Insert the 4-pin end of the power adapter into the 4-pin port on the router, ensuring appropriate
alignment of pins as illustrated above.
• Connect the wires on the other end to the appropriate fuse or power source.
• Allow 1 minute for the router to run through its bootup sequence.
The 8-pin GPIO socket is configured to allow for using an 8-wire/GPIO cable. This connector provides
extensibility and the ability to connect a redundant power supply. Refer to the following for pin
configuration:
8
5
4 3 2 1
GPIO
PIN Wire Color Definition
1
2
3
Black
Brown
Red
Ground
Analog Input 0-5v/0-36v
Power
Details
Ground to the vehicle chassis
Redundant power supply
4
5
6
7
8
Black
White
Blue
Yellow
Orange
Ground
Ground to the vehicle chassis
GPIO3
GPIO2
GPIO1
Ignition
Sense
LVTTL compatible, protected to 36V DC input
LVTTL compatible, protected to 36V DC input
LVTTL compatible, protected to 36V DC input
Provides option to power up when vehicle
ignition is on.
STEP 10: Activate the router through NetCloud Manager.
Activate your R1900 series router through NetCloud Manager (NCM). Your router is packaged with
NetCloud services and requires that you log into your NetCloud account to activate. Refer to Getting
Started with NetCloud Manager for more information.
Understanding LEDs
Refer to the following table for information about LED indicators.
Behavior
Status
Indicator
POWER
The Cradlepoint R1900 must be powered using an approved 9-36V DC power
source.
• No Light = Not receiving power. Check the power
switch and source connection.
• Green = Powered ON.
• Yellow = Attention. Log into NCM and use the
Remote Connect menu to access the router’s NCOS to
manage any alert.
o NOTE: Upon initial installation, the light will
be yellow until the device is registered in
NetCloud Manager (NCM).
SIGNAL
STRENGTH
LED bars indicate the modem’s signal strength.
• 4 Solid Bars = Strongest signal
4G LTE
EMBEDDED
MODEM
Indicates information about the embedded 4G LTE modem.
• 1 Blinking Bar = Weakest signal (A blinking bar
indicates half of a bar)
• 4 Blinking Bars = SIM door is not installed, modem is
off
• No Light = Modem not connected.
o NOTE: You will not be able to see the icon
when the modem is not connected.
• Solid Green = Modem has established an active WAN
connection.
• Flashing Green = Modem is connecting.
• Solid Yellow = Modem is not active.
• Flashing Yellow = Data connection error. No modem
connection possible.
5G
CONNECTION
Indicates 5G WAN connectivity.
• Flashing Red = Modem is in the process of resetting.
o NOTE: Blinking Red with Signal Strength
LEDs = SIM door is not installed, modem is
off.
• No Light = No 5G connection.
• Flashing Green = Sub-6 GHz 5G data connection
error; no modem connection is possible.
• Solid Green = Sub-6 5G connected.
Wi-Fi
BROADCAST
Indicates activity on the Wi-Fi broadcast for both 2.4 and 5 GHz bands.
• No Light = Wi-Fi is not operating.
• Blue = Wi-Fi is on and operating normally
LAN
ACTIVITY
Indicates an active LAN connection.
NOTE: Only one LAN connection will be active at a time.
• No Light = LAN is not connected or is not currently
active.
• Flashing Green = Active LAN connection.
GPS
Indicates the status of the GPS connection.
• No Light = No GPS lock
• Flashing Blue = GPS obtaining lock
• Solid Blue = GPS locked
Connecting to NetCloud
Activate your device through NetCloud Manager (NCM). Your device is packaged with NetCloud
services and requires that you log into your NetCloud account to activate your device. Refer to Getting
Started with NetCloud for more information:
Troubleshooting
If the device takes longer than 5 minutes to connect to the Internet, you may need to log into the local UI
of the device to make configuration changes or start the troubleshooting process. You must be physically
co-located with the device to do this. If there is no Internet connection, refer to the following:
• No Internet or Connection Issues
• NCOS: How to Configure WAN Interfaces
Once the device connects to the Internet, ensure that desired functionality is working appropriately
through NCM.
Troubleshooting
Help and Support
Customer Support
Customer Community
Resources
R1900 Series Router Data Sheet
R1900 Series Webpage
RX30 Quick Start Guide
RX30 Webpage
RX30 Data Sheet
Cradlepoint Customer Connect Community
Cradlepoint Support Services
Terms of Service
Terms of Service
Privacy Policy
GDPR Privacy Policy
MODEL: S5A052A
MODEL: S0A052A
SAFETY, REGULATORY, AND WARRANTY GUIDE
CRADLEPOINT R1900-5GB
CRADLEPOINT RX30-POE
This important Safety, Regulatory, and Warranty Guide contains safety, handling, disposal,
regulatory, trademark, copyright, and software licensing information.
Read all safety information below and operating instructions before using the device to
avoid injury.
THIS DEVICE REQUIRES PROFESSIONAL INSTALLATION
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Increase the separation between the equipment and receiver.
• Consult the dealer or an experienced radio/TV technician for help.
FCC CAUTION
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
FCC STATEMENT
For product available in the USA/Canada market, only channel 1-11 can be operated.
Selection of other channels is not possible.
Operation of the 5 GHz WiFi radios is restricted to indoor use only.
This device meets all the other requirements specified in Part 15E, section 15.407 of the
FCC Rules
FCC RADIATION EXPOSURE STATEMENT
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of
20 cm between the radiator and your body.
This device and its antennas(s) must not be co-located or operating in conjunction with
any other antenna or transmitter except in accordance with FCC multi-transmitter
product procedures.
To comply with FCC regulations limiting both maximum RF output power and human
exposure to RF radiation, the maximum cellular antenna gain must not exceed 5 dBi,
except when operation in Band 30 is not disabled. (See “FCC LTE BAND 30 NOTICE FOR
INSTALLERS IN USA section in the online user manual at www.cradlepoint.com)
To comply with FCC regulations limiting both maximum RF output power and human
exposure to RF radiation, these devices may only operate with monopole antennas
according to the following table. Antennas having a higher or lower gain are strictly
prohibited. The required antenna impedance is 50 ohms.
Type
WiFi
Antenna Type
Monopole
Model
N/A
Frequency
2402-2483.5 MHz
5150-5250 MHz
5250-5350 MHz
5470-5725 MHz
5725-5850 MHz
Gain
0.0 – 5.50 dBi
0.0 – 5.81 dBi
0.0 – 5.77 dBi
0.0 – 5.71 dBi
0.0 – 5.99 dBi
INDUSTRY CANADA STATEMENT
This device complies with ISED’s license-exempt RSS standards. Operation is subject to
the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired
operation of the device.
For product available in the USA/Canada market, only channel 1-11 can be operated.
Selection of other channels is not possible.
Caution :
(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the
potential for harmful interference to co-channel mobile satellite systems;
(ii) for devices with detachable antenna(s), the maximum antenna gain permitted for
devices in the bands 5250-5350 MHz and 5470-5725 MHz shall be such that the equipment
still complies with the e.i.r.p. limit; (detachable antenna only)
(iii) for devices with detachable antenna(s), the maximum antenna gain permitted for
devices in the band 5725-5850 MHz shall be such that the equipment still complies with
the e.i.r.p. limits as appropriate; (detachable antenna only)
INDUSTRY CANADA RADIATION EXPOSURE STATEMENT
This equipment complies with IC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of
21 cm between the radiator and your body.
This device and its antennas(s) must not be co-located or operating in conjunction with
any other antenna or transmitter except in accordance with IC multi-transmitter product
procedures.
This radio transmitter (IC: 6921A-S5A052A, 2417C-EM91) has been approved by Industry
Canada to operate with the antenna types listed below with the maximum permissible
gain and required antenna impedance for each antenna type indicated. Antenna types not
included in this list, having a gain greater than the maximum gain indicated for that type,
are strictly prohibited for use with this device.
This device has been designed to operate with cellular antennas having a maximum gain
of 5 dBi. Antennas having a higher gain are strictly prohibited per regulations of Industry
Canada. The required antenna impedance is 50 ohms.
These devices have been designed to operate with monopole antennas according to the
following table. Antennas having a higher or lower gain are strictly prohibited per
regulations of Industry Canada. The required antenna impedance is 50 ohms.
Gain
Type
WiFi
0.0 – 5.50 dBi
WiFi
0.0 – 5.81 dBi
0.0 – 5.77 dBi
0.0 – 5.71 dBi
0.0 – 5.99 dBi
Frequency
2402-2483.5 MHz
5150-5250 MHz
5250-5350 MHz
5470-5725 MHz
5725-5850 MHz
Antenna Type
Monopole
Model
170
N/A
DÉCLARATION D’INDUSTRIE CANADA
Le présent appareil est conforme aux CNR d’ ISED applicables aux appareils radio exempts
de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) le dispositif ne
doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout
brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement
indésirable.
Pour les produits disponibles aux États-Unis / Canada du marché, seul le canal 1 à 11
peuvent être exploités. Sélection d'autres canaux n'est pas possible.
Avertissement:
Le guide d’utilisation des dispositifs pour réseaux locaux doit inclure des instructions
précises sur les restrictions susmentionnées, notamment :
(i) les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement
pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux
systèmes de satellites mobiles utilisant les mêmes canaux;
(ii) pour les dispositifs munis d’antennes amovibles, le gain maximal d’antenne permis
pour les dispositifs utilisant les bandes de 5 250 à 5 350 MHz et de 5 470 à 5 725 MHz doit
être conforme à la limite de la p.i.r.e;
(iii) pour les dispositifs munis d’antennes amovibles, le gain maximal d’antenne permis
(pour les dispositifs utilisant la bande de 5 725 à 5 850 MHz) doit être conforme à la limite
de la p.i.r.e. spécifiée, selon le cas;
NOTE IMPORTANTE (POUR L’UTILISATION DE DISPOSITIFS MOBILES): DÉCLARATION
D’EXPOSITION AUX RADIATIONS
Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour
un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un
minimum de 21 cm de distance entre la source de rayonnement et votre corps.
Cet appareil et son antenne (s) ne doit pas être co-localisés ou fonctionnement en
association avec une autre antenne ou transmetteur.
Le présent émetteur radio (IC: 6921A-S5A052A, 2417C-EM91) a été approuvé par Industrie
Canada pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain
admissible maximal et l'impédance requise pour chaque type d'antenne. Les types
d'antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal
indiqué, sont strictement interdits pour l'exploitation de l'émetteur.
Ce dispositive a ete concu pour fonctionner ave une antenna cellulaire ayant un gain
maximal de 5 dBi. Une antenne a gain plus eleve est strictement interdite par les
reglemnets d’Industrie Canada. L’impedance d’antenne requise est de 50 ohms.
Ces appareils ont été conçus pour fonctionner avec des antennes monopôles
conformément au tableau suivant. Les antennes ayant un gain supérieur ou inférieur sont
strictement interdites par les règlements d'Industrie Canada. L'impédance d'antenne
requise est de 50 ohms.
Type
WiFi
Model
N/A
Antenna Type
Antennes
unipolaires
Frequency
2402-2483.5 MHz
5150-5250 MHz
5250-5350 MHz
5470-5725 MHz
5725-5850 MHz
Gain
0.0 – 5.50 dBi
0.0 – 5.81 dBi
0.0 – 5.77 dBi
0.0 – 5.71 dBi
0.0 – 5.99 dBi
2 February 2021
Document Part: 500022‐000
INFORMATION FOR EUROPE, DECLARATION OF COMPLIANCE
Cradlepoint, Inc. 1111 W Jefferson St. Boise, ID 83702 USA
EU Authorized Representative: Jan Willeke, Area Director Central Europe,
Cradlepoint EMEA. Beim Riesenstein 21, 22393 Hamburg, Germany
Hereby, Cradlepoint Inc. declares that this equipment is in compliance with the Radio
Equipment Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet
address: Cradlepoint.com/product-certifications
RESTRICTIONS ON USE IN THE EU
5 GHz 802.11 a/n/ac WiFi radios are restricted to indoor use only. The 5GHz WiFi radio in
this device must be powered OFF if the device is installed outdoors, or if the device is
installed in a vehicle.
RF EXPOSURE STATEMENT
To comply with RF Exposure requirements, this equipment should be installed and
operated with minimum distance of 20 cm between the radiating device and your body.
ACCESSORIES IMPACTING COMPLIANCE
To maintain compliance with EMC, Radio, and RF Exposure requirements, use only
Cradlepoint accessories intended for use with this product. All Cradlepoint accessories
intended for use with this product will maintain EMC, Radio, and RF Exposure compliance
when installed according to instructions. Cellular antennas must have a gain <5 dBi.
802.11 antennas must have a gain between 0 – 5.99 dBi.
RECYCLING AND ENVIRONMENTAL INFORMATION
To find information on Cradlepoint’s commitment to our environment and how to
responsibly recycle or recover Cradlepoint products at the end of their useful life, please
visit Cradlepoint.com/international.
FREQUENCIES USED AND MAXIMUM POWER OUTPUT IN THE EU
The Cradlepoint IBR1700 series
R1900-5GB
2412-2472MHz:
2402-2480MHz (LE):
5180-5240MHz:
5260-5320MHz:
5500-5700MHz:
LTE Band 1 (1920-1980 MHz)
LTE Band 3 (1710-1785 MHz)
LTE Band 7 (2500-2570 MHz)
LTE Band 8 (880-915 MHz)
LTE Band 20 (832-862 MHz)
LTE Band 28 (703-748 MHz)
LTE Band 34 (2010-2050 MHz)
LTE Band 38 (2580-2620 MHz)
LTE Band 40 (2300-2400 MHz)
LTE Band 42 (3400-3600 MHz)
WCDMA Band 1 (1920-1980 MHz)
WCDMA Band 3 (1710-1785 MHz)
WCDMA Band 8 (880-915 MHz)
NR N1(1920-1980 MHz)
NR N3(1710-1785 MHz)
NR N28(703-748 MHz)
NR N41(2496-2690 MHz)
NR N77(3300-4200 MHz)
NR N78(3300-3800 MHz)
RF EXPOSURE STATEMENT FOR AUSTRALIA
To comply with RF Exposure requirements, this equipment should be installed and
operated to ensure a minimum distance of 35 cm between the radiating devices (antennas)
and human bodies.
SAFETY AND HAZARDS
This equipment is designed to operate in ambient temperatures up to 60 °C (140 °F).
When operating in elevated ambient temperatures, the surface of the equipment may
exceed 60 °C and become too hot to safely touch. Under this condition, this product must
be installed in a secured location that is not accessible to accidental touch, and access to
the device must be restricted to service persons or users who possess the proper tool or
key to access the device and have been informed about the potential high surface
temperatures and instructed on how to safely handle and/or service the device.
Under no circumstances should the device be used in any areas
(a) where blasting is in progress,
(b) where explosive atmospheres may be present, or
(c) that are near (i) medical or life support equipment, or (ii) any equipment which may
be susceptible to any form of radio interference.
In such areas, the device MUST BE POWERED OFF AT ALL TIMES (since the device
otherwise could transmit signals that might interfere with such equipment).
In addition, under no circumstances should the device be used in any aircraft, regardless
of whether the aircraft is on the ground or in flight. In any aircraft, the device MUST BE
19.99 dBm
19.63 dBm
22.89 dBm
22.91 dBm
29.52 dBm
23.98 dBm
24.43 dBm
26.38 dBm
24.37 dBm
24.25 dBm
24.65 dBm
24.08 dBm
26.38 dBm
26.88 dBm
26.89 dBm
24.48 dBm
24.13 dBm
24.87 dBm
23.98 dBm
23.63 dBm
24.65 dBm
25.58 dBm
26.59 dBm
26.59 dBm
POWERED OFF AT ALL TIMES since the device otherwise could transmit signals that might
interfere with various onboard systems on such aircraft. Furthermore, under no
circumstances should the device be used by the driver or operator of any vehicle. Such
use of the device will detract from the driver’s or operator’s control of that vehicle. In
some jurisdictions, use of the device while driving or operating a vehicle constitutes a
civil and/or criminal offense.
Due to the nature of wireless communications, transmission and reception of data by the
device can never be guaranteed, and it is possible that data communicated or transmitted
wirelessly may be delayed, corrupted (i.e., contain errors), or totally lost. The device is
not intended for, and Cradlepoint recommends the device not be used in any critical
applications where failure to transmit or receive data could result in property damage or
loss or personal injury of any kind (including death) to the user or to any other party.
Cradlepoint expressly disclaims liability for damages of any kind resulting from:
(a) delays, errors, or losses of any data transmitted or received using the device; or
(b) any failure of the device to transmit or receive such data.
For proper and safe vehicle installations, the device must be professionally installed
inside the passenger compartment. The Power and GPIO accessory cable must be
connected to a fused circuit in the vehicle. This fused circuit requires a 3A fuse. If the
supply connection is made directly to the battery, an inline 3A fuse should be installed in
the positive lead. For North America, a UL Listed fuse is to be used.
Warning: This product is only to be installed by qualified personnel.
Purchaser agrees to indemnify Cradlepoint against any liability or damages caused to third
parties as a result of Purchaser’s misuse or misapplication of the Cradlepoint product.
OPEN SOURCE SOFTWARE
This product contains software distributed under one or more of the following open
source licenses: GNU General Public License Version 2, BSD License, Net-SNMP License,
and PSF License Agreement for Python 3.3. For more information on this software,
including licensing terms and your rights to access source code, contact Cradlepoint at
Cradlepoint.com/opensource.
HARDWARE WARRANTY INFORMATION
Cradlepoint, Inc. warrants this hardware product against defects in materials and
workmanship to the original purchaser for a period of three (3) years from the date of
shipment. This warranty is limited to a repair or replacement of the hardware product, at
Cradlepoint’s discretion, as purchaser’s sole and exclusive remedy. If this hardware
product was procured as a component of a NetCloud Solution Package, additional
warranty may be available. Please see Cradlepoint’s website for details. Cradlepoint does
not warrant that the operation of the product will meet your requirements or be error
free. CRADLEPOINT MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED.
CRADLEPOINT SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-
INFRINGEMENT.
LIMITATION OF CRADLEPOINT LIABILITY
The information contained in this Safety, Regulatory, and Warranty Guide is subject to
change without notice and does not represent any commitment on the part of
Cradlepoint or its affiliates. CRADLEPOINT AND ITS AFFILIATES HEREBY SPECIFICALLY
DISCLAIM LIABILITY FOR ANY AND ALL: (A) DIRECT, INDIRECT, SPECIAL, GENERAL,
INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING
WITHOUT LIMITATION FOR LOSS OF PROFITS OR REVENUE OR OF ANTICIPATED PROFITS
OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT, EVEN IF
CRADLEPOINT AND/OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES, AND EVEN IF SUCH DAMAGES ARE FORESEEABLE; OR (B) CLAIMS BY
ANY THIRD PARTY. NOTWITHSTANDING THE FOREGOING, IN NO EVENT SHALL THE
AGGREGATE LIABILITY OF CRADLEPOINT AND/OR ITS AFFILIATES ARISING UNDER OR IN
CONNECTION WITH THE PRODUCT, REGARDLESS OF THE NUMBER OF EVENTS,
OCCURRENCES, OR CLAIMS GIVING RISE TO LIABILITY, EXCEED THE PRICE PAID BY THE
ORIGINAL PURCHASER OF THE PRODUCT. THE LIMITATIONS OF LIABILITY SET FORTH
HEREIN SHALL REMAIN IN FULL FORCE AND EFFECT REGARDLESS OF WHETHER THE
REMEDIES HEREUNDER ARE DETERMINED TO HAVE FAILED OF THEIR ESSENTIAL PURPOSE.
PRIVACY
Cradlepoint may collect general data pertaining to the use of Cradlepoint products via
your Internet connection (wired and/or wireless) such as device ID/serial number,
network status, IP address, MAC address, operating system, browser type and version
number, etc., in order to provide you with better services, enhance user experience, and
improve performance.
OTHER BINDING DOCUMENTS; TRADEMARKS; COPYRIGHT
By activating or using your IBR1700 device, you agree to be bound by Cradlepoint’s Terms
of Use, User License and other applicable Legal Policies.
© 2016 Cradlepoint, Inc. All rights reserved. Cradlepoint is not responsible for omissions
or errors in typography or photography. Cradlepoint, IBR1700, and the Cradlepoint logo
are trademarks of Cradlepoint, Inc. in the US and other countries. Other trademarks are
property of their respective owners.
ROUTER COMMUNICATION/DATA USAGE
The factory default configuration of the router is set to communicate with Cradlepoint
and other resources at regular intervals to access the latest firmware and modem updates,
clock synchronization (NTP), and NetCloud Manager (ECM) membership. Such
communication may result in data usage and applicable charges regardless of whether the
router uses a wired or wireless Internet connection. To avoid such data usage and
potential charges, consult the following Knowledge Base article:
http://knowledgebase.cradlepoint.com/articles/support/router-communication-data-
usage
2 February 2021
Document Part: 500022‐000
Get Started:
Cradlepoint R1900
1
2
3
4
Download Cradlepoint Verify from your favorite app store.
Launch the app and sign in using your NetCloud credentials.
Follow the step-by-step instructions in Cradlepoint Verify to
set up your device.
To configure and manage your devices, visit NetCloud
Manager at cradlepointecm.com.
Find more detailed instructions at cradlepoint.com/r1900-start.
Access the Community for best practice documentation at customer.cradlepoint.com.