32-Inch Digital Charging Lit Holder MANUAL US ER SKU: DC032VLB FCC ID:2ASCB-DC032VLB This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation. Any changes/modications to this equipment not approved by the party responsible for compliance could void the users authority to operate the equipment. SC A N T O V I S I T PRODUCT P A G E Thank you for purchasing this product from Displays2go. Its our mission to help you connect with the world and build your brand with products that are personalized to your needs. Your product has been manufactured with great care using only the nest quality materials and expert workmanship. Our Quality Assurance team inspects all electronics during assembly process to assure reliable operation. This product comes with a 12-month warranty. Scan the QR code to visit the product page and learn more about your warranty. Need assistance? We are available for expert advice and all of your customer service needs. Chat Us DISPLAYS2GO.COM Email Us INFO@ DISPLAYS2GO.COM Call Us 18442213388 2 TABLE OF CONTENTS Before Use Safety and Warnings Packing List Parts Description Assembly Operation Power On/Off Remote Control Settings Android 11 Quick Start Guide DiViEX Reference Technical Specications Cleaning and Maintenance Troubleshooting Guide Names and Contents of Toxic and Hazardous Substances or Elements in the Product FCC Compliance Notice 3 4 7 7 8 9 9 10 10 11 14 15 16 18 19 BEFORE USE Safety Warnings and Precautions Thank you for purchasing the high-performance multi-functional LED backlight Digital Signage from Displays2Go. We have considered the factors to ensure personal safety in product design and have tested rigorously at the factory. However, improper installation and use may result in electric shock and re. In order to safely use, maximize performance of the unit and extend the life of the product, please read and follow all instructions carefully before using the product. Keep the instructions for future reference. We strongly recommend using a surge protector, or a power strip with internal circuit breaker to prevent damages to the digital signage. Warning: May cause personal injury or death The operation is prohibited Caution: May cause damage or property loss If any of the following occurs:
Power outage or instable voltage. Abnormal sound or smell from the unit. AC power cord is damaged. Digital Signage is damaged due to drop, knock or impact. Any liquid or foreign matters fall into the enclosure. Turn off the Digital Signage immediately, pull out the plug from the power outlet, and ask the authorized personnel for maintenance timely. If coal gas or other ammable gas leaks, do not pull out the plug of the LCD digital signage or other electrical appliances; instead, turn off the gas valve immediately, and open the doors and windows quickly. 4 WARNING Cut off the power supply before connecting or disconnecting any cables. Do not place the Digital Signage on any instable positions, or else it may be damaged or cause re. Do not place the Digital Signage in the positions such as:
The environment subject to direct strong sunlight, moisture, extreme temperature or too much dust, The environment with ammable or explosive materials, The environment with ammable or corrosive gases, Do not use damaged or inappropriate power outlets, and ensure that the plugs and outlets contact properly. Do not let dust or metal deposits adhere to the plugs and outlets. Do not damage the power cords:
Do not modify the power cords, Do not place heavy objects on the power cords, Keep the power cords away from heat source, Do not pull the cord to remove the plug. Do not connect too many plugs to one outlet in parallel, or else it may cause re due to excessive power consumption. Do not approach the Digital Signage with open ame (e.g. a lighted candle), or else it may cause electric shock or re. Do not put any sharp objects, metal or liquid into the vents or let them touch the signal terminals to avoid short circuit, product damage, and electric shock. The openings in the enclosure are designed for ventilation and cooling, to ensure long time reliable running of components inside the enclosure and prevent overheating. Do not block the openings when place the unit. Do not touch the plugs with wet ngers, or else it will cause electric shock. Do not use the Digital Signage in stormy weather, especially when there is lightning, instead, please disconnect the power and antenna plugs to avoid lightning strike. Do not disassemble the Digital Signage without permission, or else it may cause electric shock or re. Please ask qualied technician for repair. 5 CAUTION Do not let children climb onto the Digital Signage. Keep the small parts away from children to prevent them from swallowing. If the Digital Signage wont be used for a long time, please turn it off and pull out the power plug. To adjust the position of the Digital Signage, please disconnect all power cords and move slowly to avoid tip over. Do not scratch or knock the LCD with hard object, or twist and squeeze the LCD. Do not turn on the unit immediately when it is moved from a place with low temperature to high temperature, or else it will cause condensation and malfunction. Before cleaning the Digital Signage, please pull out the power plug, wipe with soft cloth, do not use industrial chemicals, prevent foreign matters from entering the machine. Improper cleaning (such as cleaning solution, water) may damage the product, erase the printed information, and even cause damage of the components if uid ows in, resulting in machine failure. If the unit displays the same screen for a long time or the moving picture has xed text or icon, it will leave ghosting on the screen and wont disappear when the unit is turned off, it is normal and isnt covered by the warranty. The power of the Digital Signage can be cut off by pulling out the plug. If the LCD screen ruptures and the liquid splashes on the skin, please rinse for 15 minutes with clean water immediately, and consult your doctor. To carry the Digital Signage with hands, please grab and hold the edges, do not apply pressure on the panel. Use the Digital Signage properly: Use in proper lighting conditions, insufcient lighting or long time watching will impair your eyesight. Unplug device to disconnect from power. Disconnect the power plug before assembling or disassembling the unit. Insert the plug into the outlet properly, or else it may cause sparks and re. The technical specications printed herein and on the packaging are subject to change without prior notice. The manual may be slightly different from actual operation, and the latter is applicable. Contact Displays2go if you have questions about the operation, debugging and connection of the unit, if the unit doesnt work normally, please cut off the power immediately and consult the dealer. The unit is class-A product, which may cause radio interference in living environment. In this case, please take feasible measures, and use power plug as the disconnection device. If you have any questions regarding our products, please visit us at www.displays2go.com or contact Displays2go customer service at 844-221-3388. 6 AC Power cord Remote control Keys M8x20 screws M8x16 screws Caster wheels Washers Wrench User manual 16 4 12 3 1 2 4 5 6 7 LCD screen Remote Sensor Apple Lightning Cable Type-C Cable Brochure holder Base Caster wheels Vent Handles Speakers Lock Door 7 8 9 10 11 12 13 14 15 18 17 16 Type-C port USB 2.0 ports USB 3.0 port Ethernet port (RJ45) Power switch AC power socket Assembly NOTE: Two people required for safe assembly of product. Always unplug power cord before installing or disassembling the unit!
UNPACKING 1. Unpack base from package and carefully set aside. 2. Open the top cover of digital panel package. 3. Have 2 people carefully remove unit from the package. Set it down on the shipping box to avoid scratches. With digital panel on cardboard package, attach the base to the digital panel using the provided M8x20 screws. Attach wheels to base 4 casters with the base using provided M8x16 phillips screws (optional). Have 2 people carefully lift into the standing position. NOTE: Casters can be locked for safety. 8 OPERATION Power On/Off Power on by inserting the power cord into unit and connecting to outlet. Flip I/O switch to I position. To turn the screen on or off, press the power button on the remote control. To shut down, ip I/O switch to O position, then unplug the unit. Power
(No Function) Mute Volume Down/Up Navigation Arrows Select Home Return to Previous Page Background Applications
(No Function) Remote Control To control the unit, aim the remote control at the units receiver, located at the right corner below the screen. For best performance, avoid exposing the receiver window to direct sunlight or placing objects between the remote control and the receiver. NOTE: For convenient navigation, we recommend connecting an external mouse via USB or Bluetooth connection. The real appearance of the remote control may be different from the picture, please refer to the actual product. 9 Settings Once turned on, the unit automatically displays the home screen, which includes the navigation bar and the App Drawer. NOTE: The navigation bar can be minimized. To restore the navigation bar, go into Display settings and enable Display Navigation. Back Background Applications Take Screenshot Volume Down Home Volume Up Navigation Bar Enlarged view left ANDROID QUICK START GUIDE Adjust settings by clicking the App Drawer, and launching the Settings app. App Drawer Shows all apps Wi-Fi Connection Bluetooth Connection 1. Open Settings, and select Network and Internet from the list of settings. 2. Select your Wi-Fi network and enter your login credentials. Click Okay. For Ethernet Connections, plug an Ethernet cable into the Ethernet (RJ45) port of the unit and connect to Internet router. Ethernet network connection is complete. 1. Open Settings, and select Connected Devices. 2. Click Pair New Device. Make sure your Bluetooth device is in pairing mode. For future connections, select the device from the list of previously connected Bluetooth devices. NOTE: To share les over Bluetooth, you must enable Wi-Fi and Bluetooth Scanning in the Location settings. Sound 1. Open Settings, and select Sound. From this menu, you can individually control the volume of alarms, calls, notications, and your media. You can also change default notication sounds or turn Do Not Disturb on or off. System Language 1. Open Settings, and select System. 2. Click System Language, then click Languages. 3. Click + Add a language and select a language. It appears as the 2nd installed system language. 4. Drag your preferred system language to rst position on the list. The system language updates automatically to the rst listed language. Screenshots Factory Reset 1. Open Settings, and select Screenshot. 2. Adjust the screenshot delay and enable or disable the Screenshot button in the navigation bar. Find recent screenshots in the Google Files app. Choose the unit, click Pictures, then click Screenshots. 1. Open Settings, and select System. 2. Select Advanced Options. 3. Click Reset Options. 4. Select Erase All Data (Factory Reset). Then click Erase All Data. 10 DiViEX The DiViEX Slideshow App comes pre-installed on this digital product for convenient content management. There are 2 methods for uploading media: saving media les to internal storage, or creating a specic folder on a USB, then inserting into unit. After, open the app to launch a slideshow or adjust picture settings, add lters and stickers, queue music and more!
UPLOAD MEDIA METHOD 1: PLAY MEDIA VIA INTERNAL STORAGE 1. Insert USB into the unit. 2. Open the File Explorer app and navigate to the location of your les using the toolbar. 3. Click Multi, then click each media le to be copied. 4. In the File Explorer toolbar, click Editor > Copy. 5. Navigate to Internal Memory, then open the MediaFolder folder. 6. Copy les to designated folder (i.e., image les to Image folder) by clicking Editor > Paste. 7. Open the DiViEX app. Your images and videos appear in the DiViEX slideshow timeline. METHOD 2: PLAY MEDIA VIA USB 1. On your computer, create a new folder and name it MediaFolder. 2. In MediaFolder, create 3 subfolders. Rename them: Images; Videos;
Music. 3. Copy your desired images, videos, and music to the corresponding folder. Images Video Audio Supported File Formats JPG, JPEG, BMP, PNG, GIF AVI, MPEG4, WMV, MKV, FLV, MP4, MOV MP3 4. Copy MediaFolder to a USB and safely eject USB from computer. Insert into unit, then open DiViEX. NOTE: If DiViEX stops running after pressing play, check:
MediaFolder is set up correctly on the USB. All les in MediaFolder are the supported le formats. 11 PLAYLIST SETTINGS Edit the overall playlist settings in the Settings tab. Once settings are adjusted, click PLAY or adjust further in the Edit or Music tab. Enable or disable automatic settings. A. AUTOMATIC SETTINGS Auto-Boot: Automatically launch DiViEX when unit is powered on Auto-Play: Automatically play slideshow when DiViEX opens B. USB DISK STATUS Status of USB. C. IMAGE DISPLAY TIME How long each image is shown. Drag slider to increase or decrease. NOTE: Does not apply to video Choose how each image/video ts on the screen. D. PICTURE DISPLAY MODE Adapt: Crop image to screen Center: Center image regardless of aspect ratio. E. PICTURE SWITCH MODE Choose animated transition effect for slideshow. F. PLAY Play playlist with selected settings. 12 EDIT Tweak each photo individually in the Edit tab. A. PHOTOS Images/Video thumbnails in sequential order. Drag to rearrange. B. EDIT TOOLS Crop, Add Text, Add Filter, Add Sticker, Add Frame C. TOOLBAR This white bar shows tool options for each of the Edit tools. Choose aspect ratios when cropping, adjust text, and scroll to select stickers, frames, and lters. D. RESET Reset all edits E. SAVE / SHARE Save progress or share playlist. After saving, go back to Settings tab and press PLAY MUSIC Choose music from the Music folder to play during slideshow. Press the left arrow (F) to add music to the slideshow playlist. Press the right arrow (G) to remove songs from the playlist. The number of songs in the playlist is shown in the upper left. 13 REFERENCE Technical Specications PANEL POWER SUPPLY ENVIRONMENT FUNCTIONS 32 Backlight (LED) 1920 x 1080 (pixels) 400 nits 1200: 1 8ms 121.25 (H) x 363.75 (V) 50/60Hz 89/ 89 72%
698.4 (H) x 392.9 (V) 16.7M AC100-240V 88W (LCD40W, Charging48W) 32F ~ 104F (0~40C)
-4F ~ 140F (-20~60C) 10~80% RH Non-condensing 0~90% RH Non-condensing 18 hours per day/ 7 days per week Android 11 Rockchip RK3568, Quad-core CPU 4 GB 32 GB 1080P UHD compatible No AVI, MPEG4, WMV, MKV, FLV, MP4, MOV JPG, JPEG, BMP, PNG, GIF MP3 Yes Yes USB Compatible Support Download and Installation LCD Size Light Source Resolution Brightness Contrast Response Pixel Pitch Refresh Rate Viewing Angle Color Saturation Viewable Area Chromaticness Voltage Power Consumption Operating Temperature Storage Temperature Operating Humidity Storage Humidity Max. Operating time Operating System Processor RAM ROM Decoding Resolution Touch Support Supported Video Files Supported Image Files Supported Audio Files RTC (Real-time clock) Schedule Power On/Off System Update App Installation 14 I/O INTERFACES STRUCTURE LANGUAGE Ethernet (RJ45) HDMI IN VGA Headset USB Wi-Fi Audio Net Weight Gross Weight Unit Dimensions Package Dimensions - Panel Package Dimensions - Base Shell Material Shell Color OSD 1 N/A N/A N/A 2x USB 2.0, 1x USB 3.0, 1x Type-C 1 Left and right audio channel 74lbs (33.7kg) 89lbs (40.5kg) 18.4 x 71 (468 x 1800mm) 75 x 9.4 x 24.4 (1900x240x620mm) 21.7 x 21.3 x 5.5 (550x540x140mm) Steel Black English Cleaning and Maintenance Avoid strong vibration or impact on the product. Keep the product dry to avoid possible damage by moisture. Don't place the product under direct sunlight which may shorten the service life of the screen. Clean screen and product by using a glass cleaner. If the product will not be used for a long time, pull out the power cord to prevent the internal short circuit or other potential dangers. 15 Troubleshooting Guide ISSUE PROBABLE CAUSE SOLUTION Check that the unit is plugged into wall outlet. Unit not plugged into wall outlet Conrm that the power cord is connected to the terminal on the back of the unit. NO PICTURE OR SOUND Power cord not properly connected to the terminal on the back of the unit Unit not powered on Wall outlet not working NO SOUND Volume not adjusted on the remote control Content/Video does not have sound Content format is not compatible Speakers do not work Turn the on/off toggle switch located on the back of the unit, lower center, to the on position. Unplug unit, wait 20 seconds, plug unit back into outlet and try again. Make sure that outlet is working by plugging in a different electrical device. Adjust volume using the remote control. Conrm content is one of the following compatible formats:
AVI, MPEG4, WMV, MKV, v, MP3, MP4, MOV. If unit is connected to Wi-Fi, go to YouTube and play video that has sound. Unplug unit, wait 20 seconds, plug unit back into outlet and try again. Try playing the content on a different device (smart phone, computer or tablet). Content le damaged AVI, MPEG4, WMV,MKV, v, MP3, MP4, MOV. Conrm content is one of the following compatible formats:
NO PICTURE Content format is not Try playing the content on a different device (smart phone, compatible computer or tablet). Screen damaged or defective Unplug unit, wait 20 seconds, plug unit back into outlet and try again. REMOTE CONTROL NOT WORKING Batteries not inserted properly Batteries are dead Standing too close or too far from the unit Check that battery is inserted properly with positive and negative orientation. Insert new batteries. Stand within 1 foot of the front of the unit and point the remote directly at the sensor (below right corner of screen). 16 NO WI-FI SIGNAL Wi-Fi is not turned on in settings Wi-Fi is not connected to a network Low or no signal from the router Antenna is missing or not properly attached Damaged PC board Check that Wi-Fi is turned on in settings Conrm that the antenna is in place and pointed upward. Check that other devices are receiving the signal. If other devices are not receiving the Wi-Fi signal, please contact your Internet service provider. Unplug or reset the router and wait for 20 seconds. Restart the router and check. PARTS MISSING OR DAMAGED Parts missing from product during manufacturing (no charge for replacements). Contact a customer service representative for parts missed Parts damaged by operator Contact a customer service representative for parts lost or damaged by the customer (charge for replacements). Content format is not compatible Content les are too large Port being used is defective App used to play content is defective Android board is defective MediaFolder incorrectly set up Software error App is defective Conrm content is one of the following compatible formats:
AVI, MPEG4, WMV, MKV, v, MP3, MP4, MOV. Conrm le size is less than available space. Check that images, videos, and music are correctly stored in the MediaFolder folder (see DiViEX instructions). Check that le has successfully transferred to USB and USB is functioning. Android board is defective Contact Displays2go support. CANNOT UPLOAD CONTENT PRE-
INSTALLED APPS NOT WORKING NOTE: Do not attempt to replace or repair circuitry yourself. Contact customer service to schedule a professional maintenance appointment. If all the potential solutions have been tested for a particular issue and problems have not been resolved, contact a customer service representative for guidance. 844-221-3388 [email protected] 17 Names and Contents of Toxic and Hazardous Substances or Elements in the Product The table shows that the machine contains harmful substances inside. The data is provided by material suppliers and veried by the company according to the material type. Some materials contain harmful substances that cant be replaced in present technology. We are dedicated to improving this.
: the content of the toxic and hazardous substances or elements in the part is lower than the limit specied in GB/T 26572-2011 standard.
: the content of the toxic and hazardous substances or elements in the part is higher than the limit specied in GB/T 26572-2011 standard. PART NAME Display Shell Circuit Board Assembly *
Wires Metal Parts Packaging Materials*
Remote Control Speakers Accessories*
TOXIC AND HAZARDOUS SUBSTANCES OR ELEMENTS Pb Hg Cd Cr 6+
PBB PBDE
*: Packaging materials include packaging box, styrofoam, etc.;
*: Circuit board assembly includes PCB and the electronic elements thereof;
*: Other accessories include instruction manual. The EFUP of the product is ten years. The pollution control label is shown right. The EFUP is valid only when the user operates in the normal conditions specied in the manual herein. Waste Electrical and Electronic Products Recycling and Disposal Regulations To protect the earth, if you do not need this product or its service life expires, please abide by your local Waste Electrical and Electronic Products Recycling and Disposal Regulations or send it to qualied local manufacturer for recycling. 18 FCC Compliance Notice Changes or modications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions (1)this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 8 inches (20cm) between the radiator and your body. FCC WARNING This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help. To maintain compliance with FCCs RF Exposure guidelines, This equipment should be installed and operated with minimum 20cm distance between the radiator and your body: Use only the supplied antenna. 19
