E EP20AN2C User Guide Regulatory Compliance Information FCC Declaration of Conformity This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. For questions related to the EMC performance of this product, contact:
Elitegroup Computer Systems Co., Ltd 9F, No. 22-1, Sec. 3, Zhongshan N. Rd., Zhongshan Dist., Taipei City 104427 , Taiwan 886-2162-1177 Canadian Department of Communications Compliance Statement This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil numerique nmet pas de bruits radio lectriques dpassant les limites applicables aux appareils numriques de la classe B prescrites dans le Rglement sur le broullage radiolectrique dict par le ministre des Communications du Canada. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes : (1) lappareil ne doit pas produire de brouillage, et (2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. CE mark. Declaring compliance to all the applicable European Union (EU) directives. For CE mark related questions:
Elitegroup Computer Systems Co., Ltd 9F, No. 22-1, Sec. 3, Zhongshan N. Rd., Zhongshan Dist., Taipei City 104427 , Taiwan 886-2162-1177 French SAR/DAS Votre ordinateur a un DAS. Pour plus d'informations, voir le portail radiofrquences-sante-environnement:
www.radiofrequences.gouv.fr In the European Union, this symbol indicates that this product including battery must not be disposed of with household waste. It is your responsibility to hand it over to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your local waste collection center or the point of purchase of this product. Taiwan battery recycling:
Translation please recycle batteries RF Exposure warning This device meets the governments requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency
(RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard operating positions accepted by the FCC with the EUT transmitting at the specified power level in different channels. The FCC has granted an Equipment Authorization for this device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this device is on file with the FCC and can be found under the Display Grant section of https://apps.fcc.gov/oetcf/eas/reports/GenericSearch.cfm after searching on FCC ID: WL6-7921EP20AN To ensure that RF exposure levels remain at or below the tested levels, use a belt-clip, holster, or similar accessory that maintains a minimum separation distance of 0 mm between your body and the device. Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Innovation, Science and Economic Development Canada
(ISED) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has been evaluated for and shown compliant with the ISED Specific Absorption Rate (SAR) limits when operated in portable exposure conditions. (Antennas are greater than 0 mm from a person's body). CAUTION User should also be advised that:
Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.
(i) the device for operation in the band 51505250 MHz is only for indoor use to reduce the potential for harmful interference to co channel mobile satellite systems;
(ii) the maximum antenna gain permitted for devices in the bands 52505350 MHz and 54705725 MHz shall comply with the e.i.r.p. limit; and
(iii) the maximum antenna gain permitted for devices in the band 57255825 MHz shall comply with the e.i.r.p. limits specified for pointtopoint and non pointtopoint operation as appropriate. High power radars are allocated as primary users (i.e. priority users) of the bands 52505350 MHz and 56505850 MHz and that these radars could cause interference and/or damage to LELAN devices. Les utilisateurs devraient aussi tre aviss que
(i) les dispositifs fonctionnant dans la bande 51505250 MHz sont rservs uniquement pour une utilisation lintrieur afin de rduire les risques de brouillage prjudiciable aux systmes de satellites mobiles utilisant les mmes canaux;
(ii) le gain maximal dantenne permis pour les dispositifs utilisant les bandes 52505350 MHz et 54705725 MHz doit se conformer la limite de p.i.r.e.;
(iii) le gain maximal dantenne permis (pour les dispositifs utilisant la bande 57255825 MHz) doit se conformer la limite de p.i.r.e. spcifie pour lexploitation point point et non point point, selon le cas. De plus, les utilisateurs de radars de haute puissance sont dsigns utilisateurs principaux (c.d., quils ont la priorit) pour les bandes 5250 5350 MHz et 56505850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LANEL. Safety Precautions The following are lists of precautionary measures that users must understand before using this computer:
1. Do not place near the fire or other sources of heat. 2. Do not expose to magnetic fields. 3. Do not expose to direct sunlight. 4. Do not expose to rain or moisture. 5. Do not place heavy objects to add heavy pressure on the computer. 6. Do not drop the computer. CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. ATTENTION RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACE PAR UN TYPE INCORRECT. RECYCLEZ LES BATTERIES USAGES SELON LES INSTRUCTIONS. IT IS RECOMMENDED TO USE THIS COMPUTER IN AN ENVIRONMENT WHERE THE AMBIENT TEMPERATURE IS NO MORE THAN 35C. CAUTION BATTERIES CAN BE CHARGED BEST BETWEEN THE TEMPERATURES OF 2C,~45.0 AND DISCHARGED BETWEEN THE TEMPERATURES OF 0,~60.0. Contents 1. Getting to know your computer ............................................... 1 Package contents ........................................................................................................ 1 Layout ............................................................................................................................... 2 Front ....................................................................................................................... 2 Bottom ................................................................................................................... 4 Right ....................................................................................................................... 5 Left .......................................................................................................................... 6 Function keys ..................................................................................................... 7 Your rotatable camera ............................................................................................... 8 Charge your stylus pen (optional)......................................................................... 9 2. Using your computer ............................................................. 10 Powering ON/OFF .................................................................................................... 10 Powering on your computer ...................................................................... 10 Powering on for the first time .................................................................... 10 Powering off your computer ...................................................................... 10 Putting your computer into sleep mode ............................................... 12 Waking up your computer .......................................................................... 12 Basic touchpad operations ................................................................................... 12 One finger ......................................................................................................... 12 Two fingers ....................................................................................................... 12 Three fingers ................................................................................................... 13 3. Chromebook Interface .......................................................... 14 Virtual desks ............................................................................................................... 14 Start With Virtual Desk ........................................................................................... 15 Creating a new desktop .............................................................................. 15 Shelf ............................................................................................................................... 15 Launcher ........................................................................................................... 16 App shortcuts area ........................................................................................ 17 Status area ....................................................................................................... 17 4. Setup and Connection .......................................................... 18 Settings screen .......................................................................................................... 18 Setup Your Google Account ................................................................................. 19 Changing the language settings ......................................................................... 19 Pin and unpin your app .......................................................................................... 20 Pinning an App to Shelf............................................................................... 20 Unpinning an App .......................................................................................... 20 Wireless LAN .............................................................................................................. 21 Enabling wireless connection ................................................................... 21 Updating Chrome OS.............................................................................................. 22 Automatic update ........................................................................................... 22 To apply the update ...................................................................................... 22 Inserting a Nano SIM Card (optional) .............................................................. 22 Connecting an External Device .......................................................................... 23 Connecting to the USB port ...................................................................... 23 5. Chromebook Help and Troubleshooting ........................ 26 Settings for Sleep mode ........................................................................................ 26 Troubleshooting ......................................................................................................... 27 6. Specification ............................................................................ 30 1. Getting to know your computer Package contents Carefully unpack your box and take out the items listed as below. If any of the items is missing or damaged, contact your dealer immediately:
One laptop One AC adapter and power cable Stylus (optional) This manual Stylus Pen USB-C Charging Dock (optional) 1 Layout Front 2 No. Name Function 1 Rotatable Camera Take self-portraits as well as for video conferencing. Camera Cover 2 Slider Slide with your finger to open & close the cover to control when to be seen or not. 3 LED indicator Indicate camera on or off status. 4 Microphone Mainly for sound and speech recording. 5 Touchscreen The main display of your laptop and a see-touch device. You can look at it and also touch it with your fingers to control it. 6 2nd Camera
(optional) Use as a rear camera when fold the device to use as a tablet. 7 Touchpad Control the system using figure gestures 3 Bottom No. Name Function 1 Speaker The sound system has two speakers for playing music, notification sounds, and other audio data. 2 Handle (optional) This integrated rubber handle allowing you to carry your notebook easily and handily. 4 Right No. Name Function 1 Power button Press it to power on/off your laptop 2 Combo Audio jack for microphone/headphone Plug your 3.5mm headphone here 3 USB 2.0 Type-A port Plug your USB Type-A devices here. Full-functioned USB Type-C port Kensington lock Rubber cover 4 5 6 Plug your USB Type-C supported devices here. for It transferring video, and audio at high speed and power as well. is used Allows you to secure the notebook with a Kensington lock. Pull and flip it up to access the I/O interface 5 Left No. Name Function Full-functioned USB Type-C port Plug your USB Type-C supported devices here. for It transferring video, and audio at high speed and power as well. is used USB 2.0 Type-A port Plug your USB Type-A devices here. Micro SD card slot Plug your micro SD card here. SIM card slot (nano type) (optional) Plug your micro SD card here. Volume button Turn your volume up or down Rubber cover Pull and flip it up to access the I/O interface 1 2. 3 4 5 6 6 Function keys Go to the previous page. Increases the display brightness. Refresh your current page. Mutes/unmutes the audio output. Open the page in full-
screen mode. Decreases the volume level. Show all your open windows. Increases the volume level. Take a screenshot Decreases the display brightness. Lock or unlock the screen The Launcher key to search, show your apps, and interact with Google Assistant. 7 Your rotatable camera Besides the angle at which the camera facing forward, you can adjust the camera angle upward to make it facing up at an angle of 90-degree Or, you can turn it over a full 180-degree to use it like a rear-facing camera. 8 Charge your stylus pen (optional) Connect the stylus pen to the charging dock and plug it into a USB-C port on the right side of the computer. When the stylus is charging, the power indicator light on the charging dock will turn red. Once the pen is fully charged, the LED will turn off. 9 2. Using your computer Powering ON/OFF Powering on your computer 1. If this is the first time you turn this computer on, connect the adapter and fully charge the battery. 2. Press the power button
(normally 1 to 2 seconds) until you see the power indicator lights up in blue. Powering on for the first time The laptop will require you to do the initial setup, which including:
Sign in to or create your Google Account Setup a wireless connection and more Please follow the instruction to complete the initial setup. Powering off your computer Save all your data before powering your computer off. To power off your system, following the steps below:
10 1. Click the Status area in the low-right corner of the Desktop. 2. In the menu, click the Power icon as shown on the right, or click Sign out > Shut down 11 Putting your computer into sleep mode When you will be away from your computer for a short time, you can put it to sleep by closing the display panel. Waking up your computer To wake up your computer, just open the lid, then press any key or swipe the touchpad. Basic touchpad operations The touchpad works like a traditional mouse. With it, you can move the cursor and perform left-click, right-click, double-click actions. However, the actual available actions are application dependent. One finger Action Explanation Tap once on the touchpad surface or press once on the lower half of the touchpad. To get the effect just like left clicking a mouse. Two fingers Action Explanation Tap once on the touchpad surface to get the effect just like right clicking a mouse or 12 Drag two fingers vertically the touchpad to scroll vertically. Drag two fingers horizontally on the touchpad to scroll horizontally. Three fingers Action Explanation Press and drag upward with three fingers to bring existing active windows out on the desktop. Press and drag downward with three fingers to hide all existing active windows and bring out the desktop. Press and drag to left or right with three fingers to switch between existing active windows. 13 3. Chromebook Interface Virtual desks The Desktop screen is as shown below and natively provides virtual desktop feature. Virtual desks gives you the ability to have multiple desks interfaces on your laptop and to switch between them like you have multiple monitors. With this feature, you can create many desktops and respectively keep different apps open, separating types of work. 14 Start With Virtual Desk You'll need to open the Task View to work with virtual desktops. To do this, click press the show windows key, which is as shown on the left. Creating a new desktop For the first time, you'll only see the view at the top of the page.The first desktop is your current one. To create a second one, click the < New desk > icon. After creating a new desktop, you can simply click on the desk you want to switch to at the top of the screen. Shelf The black bar on the bottom of the desk is called Shelf. It provides several key features and they are:
Launcher Apps pinned to shelf Status area 15 Launcher To search, show your apps, and interact with Google Assistant, you can either click on the Launcher icon located in the corner of your screen or press once on the Launcher key of the keyboard. And the launcher page will appear, as shown below For how to setup this menu, please refer to page 15. 16 App shortcuts area In this area, you can put the shortcuts of your frequently used apps. For how to arrange this area, please refer to page 15 Status area The right part of the shelf holds several icons that show you the status of your system, as shown below. Tap the Status area to display a box with more options This is an area called Status Area, where the menu to display more options 17 4. Setup and Connection Settings screen To access to the Settings screen:
1. Click the Status are in the low-right corner of the Desktop. 2. Click the Settings icon 3. To show the advanced settings, scroll to the bottom and select Advanced. This will open the Settings screen, as shown below Next, the following sections will guide you through the basic setup of your Chrome system. 18 Setup Your Google Account To set up your Chromebook, you'll need:
1. Your Google Account username and password 2. Access to a network In the sign-in screen. At the bottom left of the screen, click on the button labeled Add Person. You can sign in using your Google account or create a new Google Account if you dont already have one. To use your Chromebook without an account, click on the button labeled Browse as Guest. Once you sign in, your bookmarks, extensions, and apps will appear automatically. Changing the language settings 1. Select the Status area of the shelf in the lower-right corner of the desktop. 2. Select Settings icon. 3. Select Advanced. 4. Scroll down and select Language in the Languages and input section. 5. Select Add languages to add additional languages. 6. To enable a language for keyboard input, to select input > Input method, select the checkbox next to your desired input method. 7. Select Add when finished 19 Pin and unpin your app Pinning an App to Shelf To add an app on the shelf:
1. Select the Launcher icon. 2. Click to select All Apps (or type the name of the desired app). 3. Locate and two-finger tap the desired app icon. 4. Select Pin to shelf. To reorder the apps on the shelf, just drag them around. Unpinning an App To remove an app:
1. Locate and two-finger tap the desired app icon from the shelf. 2. Select Unpin 20 Wireless LAN Enabling wireless connection 1. Select the Status area of the shelf in the lower-right corner of the desktop. 2. Select Settings icon. 3. Select Network and set the Wi-Fi function to ON, as shown below 4. Click the icon Show known networks, and a network list will appear on the right part of your screen. 5. Click your desired networks name in the list, and then click Connect. Follow the instruction on the screen to establish the connection. Note: Some networks require a network security key or password for connection. If necessary, ask the network administrator or the Internet service provider (ISP) for the required information. 21 Updating Chrome OS Automatic update Each time you turn on your Chromebook, it automatically checks for updates. When an update is available, this update icon will appear as a notification in the status area. To apply the update 1. Select the Status area of the shelf in the lower-right corner of the screen. 2. Select Settings icon. 3. Select About Chrome OS from settings at the bottom left corner. 4. In the dialog that opens, select Check for updates. If any updates are available, they will be displayed on the page. Inserting a Nano SIM Card (optional) 1. Use an eject pin to open the SIM card tray 2. Remove the SIM card tray from the slot. When you remove it, keep it face up. 3. Place the SIM card in the SIM card tray. The words or logo on the SIM card should be facing up. 4. Slide the SIM card tray back into the SIM card slot until it clicks. Don't force it in the SIM card tray should slide in smoothly 22 Connecting an External Device Connecting to the USB port 1. Plug a USB device into a USB port on your Chromebook, 2. Select the Launcher icon. 3. Click to select All Apps (or type the name of the desired app). 4. Locate the Files app. The external device will appear in the left pane of the files app, below Google Drive and the Bug reports folder, which contains all the files stored locally on your Chromebook. Disconnecting a USB storage device:
1. Right click with two fingers tap on the external device. 2. Select Eject Device. File types and external devices that work on Chromebooks
- Microsoft Office files: .doc, .docx, .xls, .xlsx, .ppt (read-only), pptx
(read-only).
- Media: .3gp, .avi, .mov, .mp4, .m4v, .m4a, .mp3, .mkv, .ogv, .og m, .ogg, .oga, .webm, .wav
Images: .bmp, .gif, .jpg, .jpeg, .png, .webp
- Compressed files: .zip, .rar.
- Other: .txt, .pdf (read-only) Note: If you use your Chromebook at work or school, some devices or files might not work with your Chromebook. 23 Charging your battery 1. Plug the USB-C end of the adapter into a USB-C port on the left side of your laptop. 2. Plug the adapter into a wall-socket. 3. Battery indicator is red when battery is charging. 4. When the battery is fully charged, the indicator stays solid blue. While system is off, it takes around 2.5 ~ 3 hours to fully charge the battery. After fully charged, the battery Life reaches 10 hours Note: If the remaining power in your battery capacity is 90% or above, plugging the adapter will not fully charge your battery. 24 Inspecting your battery status By inspecting the status area To check the status of your battery, click the battery icon located in the bottom right corner of the screen which shows you the estimated battery time remaining, as shown below. The control panel shows the status of your battery, which described as below. You can check the remaining battery percentage and view how much charge remains in your laptop battery. 25 5. Chromebook Help and Troubleshooting Settings for Sleep mode To save battery power while your Chromebook is on, you can put it to sleep by closing the lid. Or 1. At the bottom right, select the Status area in the lower-right corner of the screen. 2. Select Settings icon select the time. 3. Select Device. 4. Select Power. 5. Under When idle, next to While charging and While on battery, choose Sleep. The setting page will be open as shown below. 26 Troubleshooting This section describes some common problems and suggested solutions, and ways to recover your computer from a crash. Be aware that the problems and solutions described here are meant only as a guide. They are not definitive problem solving techniques. For certain problems, you might need help from your reseller or your service provider. When you observe a problem, stop operation immediately, because taking further action might result in data loss or damage. Take a note of what the system is doing and what actions you performed before the problem occurred. Provide detailed information to your service provider for quicker problem resolution. For about any problem, follow these steps:
1. Restart your laptop. 2. Check your Wi-Fi connection. 3. Reset your Wi-Fi connection. 4. Plug your laptop to a wall socket to charge it for at least one hour. Chromebook Help is installed on your Chromebook and doesnt require internet access. It covers basic troubleshooting as well as more detailed information about Chrome OS and using your Chromebook. To access Chromebook Help, do the following:
1. Press the Search key on your keyboard or select the Launcher icon. 2. Click to select All Apps (or type "Explore"). 3. 3.Select the Explore icon. Note: Some sections in Chromebook Help have web links, which require you to have internet access to view the additional information. 27 Questions Answers What software works on a Chromebook?
Chromebooks use apps from the Google Play Store and on the web, instead of traditional software applications. There are apps to be productive, get creative, enjoy movies and shows, and play games and more. Download Chromebook apps from the How do I get more Google Apps?
Play Store app. Find the app by clicking the Launcher icon and searching Play Store Chromebooks work with Microsoft Word, Excel and PowerPoint. You can download the apps from the Google Play Store or use Can I use Microsoft them on the web. Office software?
*Additional functionality available with a Microsoft 365 subscription. Microsoft, Excel and PowerPoint are registered trademarks of Microsoft Corporation Where can I find my files All your files are stored in the Files app. Find the app by clicking the Launcher icon and searching Files. Transfer your local files using a compatible How do I transfer storage device. Your Chromebook works with my local files?
most external storage devices (e.g.: USB thumb drives, removable hard drives) 28 Youll use your Google Account to sign in to Why does my your Chromebook. It is the same account you Chromebook need use for Google services such as Gmail and my Google Account Drive. Your Chromebook uses your account information?
information to automatically sign you into Chromebook Help apps and services. Open the Explore app on your Chromebook. Chrome OS https://support.google.com/chromebookmore. 29 6. Specification Intel Processor N100, 4C/6W, 0.8GHz~3.4GHz Processor Intel UHD Graphics, 200MHz~750MHz Intel Processor N200, 4C/6W, 1.0GHz~3.7GHz Intel UHD Graphics, 200 MHz~750MHz LPDDR5 4GB/8GB Memory Single channel transfer rates of up to Storage 4800 MT/S. Support 32GB/64GB Support eMMC 5.1 Dimension 287 (W) x 199 (D) x 19.9 (H)mm Weight 1.3kg (TBD) Wireless WWAN
(optional) 802.11, 2x2 WiFi 6 (2.4 GHz/5 GHz dual-
band support) M2. 2230 supported WLAN support ( up to 2.4 Gbps) M.2 Type B 4230 module type support USB2.0/3.0 interface Support WCDMA Band 1/2/4/5/6/8/19 Support LTE UL Cat 4, DL Cat 6 Support LTE FDD Band 1/2/3/4/5/7/8/12/13/14/17/18/19/20/25/26/
28/29/30/66/71 Support LTE TDD Band 38/39/40/41/42/43/48 (CBRS)
*Dont support B40/42/43 in FCC/IC, B48 in IC, and HPUE in Japan Functional only, not for telecom 30 LCD Touch Screen Active Stylus
(optional) Front-Facing Camera 2nd Camera
(optional) Battery Input/Output 11.6 TN 1366*768 11.6 IPS 1366*768 (Optional) Direct bonding Support 10-points multi-touch, GF2 type Capacitive multi-touch I2C Interface Support USI 2.0 1M w/ LED, 2 digital mic USB interface Rotate camera (Optional) 5M AF w/LED, 1 digital mic USB interface Polymer 2 cell 2S1P 5900mAh Li-Polymer Battery, soft pack, non-
removable, 2 cells, 2s1p/7.7V/5900mAh/ 45Wh 2 x USB 3.2 Gen1 Type C port, Data, PD, and DP(switchable) 2 x USB 3.2 Gen 1 port (Type A) 1 x combo Audio jack for microphone/headphone 1 x Micro SD Card 1 x Nano SIM slot (Optional) 1 x Kensington Lock Speaker &
Microphone Build-in 2 stereo speakers Speaker: 2W , 4 31 AC adapter DC Output for Adapter : 20V/2.25A DC Output for System : 15V/3A 45 Watts, USB type C plug Automatics Voltage adjustment between 100 and 240VAC Input Frequency 50/60Hz Surge protection EMC RF Safety&
Certification Environment WLAN for CE ,FCC WLAN for CE ( RED /
SAR ) ,FCC cTUVus (by request) CB WEEE RoHS (Declaration) REACH(Declaration) Design ready Energy Star V9.0 Erp Lot 6 Validation Others Operating Systems Drop test MIL-STD-
810H (76.2cm) Water resistant 300cc on Keyboard/ 200cc on touchpad (Optional) IP52(Optional) Chrome OS 32